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<strong>This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Integration &amp; API Developer – AWS, Python and AI Agents based in Saudi Arabia.<br><br></strong>This is a remote opportunity for a senior developer focused on APIs, system integrations, and AI-powered enterprise solutions.<br><br>You will design and build scalable APIs that connect business systems, external platforms, and intelligent applications.<br><br>The role combines hands-on Python development with AWS cloud services and modern AI agent technologies.<br><br>You will help create AI-powered workflows where agents can access data, invoke tools, make decisions, and execute multi-step processes.<br><br>As a client-facing technical partner, you will translate business requirements into reliable and practical solutions.<br><br>You will also contribute to troubleshooting, optimization, monitoring, and the continuous improvement of integration environments.<br><br>The role offers opportunities to collaborate across teams, work directly with clients, and mentor junior developers.<br><br><strong>Accountabilities<br><br></strong><ul><li>Design, develop, and maintain APIs that support business processes, system integrations, and AI-powered applications.</li><li>Build and manage integrations between internal systems, external platforms, Salesforce, REST APIs, and third-party services.</li><li>Design and implement AI agent integrations capable of interacting with APIs, databases, enterprise applications, and business workflows.</li><li>Develop AI-powered workflows and automation using LLMs, AI agents, tool/function calling, and API-based integrations.</li><li>Work directly with clients to gather requirements, understand business needs, and deliver effective technical solutions.</li><li>Deploy, monitor, troubleshoot, and support integration solutions running in AWS environments.</li><li>Optimize integrations for reliability, scalability, and performance while identifying and resolving technical issues.</li><li>Collaborate with cross-functional teams and provide technical guidance and mentorship to junior developers.<br><br></li></ul><strong>Requirements<br><br></strong><ul><li>5+ years of professional software development experience.</li><li>Strong expertise in API design, development, and integration, with proven experience connecting complex systems and services.</li><li>Hands-on experience with AWS services such as API Gateway, Lambda, ECS, RDS, SQS, or comparable cloud services.</li><li>Strong proficiency in Python and experience building production-quality applications and integrations.</li><li>Experience with AI and LLM technologies, including AI agents and applications that can retrieve information, invoke APIs or tools, make decisions, and execute multi-step workflows.</li><li>Strong problem-solving skills with the ability to troubleshoot and optimize distributed integrations.</li><li>Excellent client-facing, communication, and collaboration skills, with the ability to translate business requirements into technical solutions.</li><li>Experience with Salesforce integrations is a plus.</li><li>Knowledge of event-driven architectures and services such as SQS and SNS is a plus.</li><li>Experience with Infrastructure as Code, particularly Terraform, is a plus.<br><br></li></ul><strong>Benefits<br><br></strong><ul><li>Fully remote position.</li><li>Opportunity to work on modern API, cloud, automation, and AI agent technologies.</li><li>Client-facing environment with direct involvement in technical solution design and delivery.</li><li>Opportunity to contribute to AI-powered enterprise workflows and integrations.</li><li>Collaborative environment with opportunities to mentor and share technical expertise.</li><li>The source job description does not specify salary, healthcare coverage, paid time off, or additional benefits.<br><br></li></ul><strong>How Jobgether Works<br><br></strong>We use an <strong>AI-powered matching process</strong> to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br><strong>Data Privacy Notice:</strong> By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.<br><br>

We’re partnering with a fast-growing technology company building connected-worker and operational software for large-scale construction and industrial environments. Their platform brings together data from connected devices, workers and sites to power real-time safety, compliance and productivity applications.<br>They’re looking for a Principal Platform Engineer to take senior technical ownership across the platform - shaping architecture, solving complex distributed-systems problems and setting engineering standards while remaining deeply hands-on.<br>What You’ll Do:Own the technical architecture across backend services, data pipelines, APIs, SDKs, streaming and platform infrastructure. Design and build scalable, multi-tenant platform capabilities that connect workers, devices, sites, events and customer workflows. Define governed data pipelines with clear contracts, lineage, quality controls and reliable replay. Build secure and scalable APIs and SDKs for internal teams, partners, customers and AI applications. Make pragmatic technology and data-store decisions across relational, time-series, streaming, search and vector workloads. Drive the evolution of the backend platform, working primarily with C#/. NET while contributing across other languages where appropriate. Shape the technical direction of AI-native capabilities, including AI agents, retrieval, tool use, MCP and model evaluation. Improve engineering standards across testing, CI/CD, observability, release processes and production operations.<br>Who We’re Looking For:10+ years of software engineering experience, with sustained impact at Staff, Principal, Lead Architect or equivalent level. Proven experience designing and delivering scalable Saa S platforms or complex distributed systems in production. Strong backend and distributed-systems expertise, with deep hands-on experience in at least one of C#/. NET, Go, Python, Java or Node.js. Strong API design experience across REST and/or Graph QL, with knowledge of authentication and identity patterns such as OAuth, JWT and SSO. Experience with GCP and/or AWS, Kubernetes, Terraform, containers, CI/CD and observability. Experience working with governed data platforms, ontologies, data lineage or similar systems. Hands-on experience with modern AI integration patterns such as LLM prompting, RAG, tool/function calling, MCP or agent architectures. Exceptional written and spoken English.<br>Interested? Apply today!

<p>LLM Solution Design & Development Architect and deliver production-ready LLM applications — conversational agents, intelligent assistants, and RAG pipelines with advanced retrieval and re-ranking. <br>Build multi-agent systems using LangGraph, AutoGen, or CrewAI; apply prompt engineering techniques to optimise model performance. <br>Integrate LLM solutions with enterprise systems via REST APIs and event-driven architectures. Model Fine-Tuning & Optimisation <br>Lead fine-tuning (LoRA, QLoRA, instruction tuning) and benchmark foundation models (OpenAI, Mistral, LLaMA, Gemini) for specific use cases. </p><p><strong>Desired Candidate Profile</strong></p><ul><li>At least 3-5 years of hands-on experience in developing AI models and applications, demonstrating a proven track record in the field.</li><li>Relevant certifications such as TensorFlow Developer, AWS Certified Machine Learning, or similar qualifications that validate expertise.</li><li>Proficiency in programming languages like Python and R, alongside familiarity with AI frameworks such as TensorFlow or PyTorch.</li><li>Experience with cloud platforms such as AWS, Google Cloud, or Azure, ensuring scalability and efficiency in AI solutions.</li><li>A proactive mindset and adaptability to thrive in fast-paced environments, eager to learn and implement new AI strategies.</li></ul>

<h3 >About the Role</h3> <p >Master-Works is seeking an <strong >AI Solutions Consultant</strong> to bridge enterprise business requirements with modern AI capabilities. This full-time role focuses on identifying, qualifying, and architecting high-impact AI use cases across various business units. The consultant will drive technical implementation using Azure AI infrastructure, Microsoft Foundry, and Copilot Studio, designing secure and scalable architectures that integrate cloud AI models with on-premises enterprise data assets.</p> <h3 >Key Responsibilities</h3> <ul > <li >Partner with cross-functional stakeholders to discover, evaluate, and prioritize enterprise AI use cases aligned with business outcomes.</li> <li >Design and implement end-to-end conversational and autonomous AI agents using Microsoft Foundry, Foundry Agent Service, and Microsoft Copilot Studio.</li> <li >Configure Azure AI model inference, orchestrating appropriate models (frontier LLMs, SLMs, domain-specific models) within enterprise cost and performance boundaries.</li> <li >Manage Azure subscription resources, implementing cost governance, capacity planning, and Pay-As-You-Go (PAYG) versus provisioned throughput allocation.</li> <li >Build enterprise system integrations utilizing Microsoft Power Platform custom and pre-built connectors.</li> <li >Architect and secure hybrid connectivity between cloud AI services and local data sources using On-Premises Data Gateways.</li> <li >Define responsible AI guardrails, content filtering, prompt engineering standards, and role-based access control (RBAC).</li> </ul> <h3 >Experience and Qualifications</h3> <p >Candidates for this role should possess <strong >5-10 years of relevant experience</strong> in AI solutions and related technologies. The position requires a strong understanding of enterprise business requirements and modern AI capabilities, particularly within the Microsoft ecosystem.</p> <h3 >Technical Skills</h3> <ul > <li >Proficiency with Azure AI infrastructure, Microsoft Foundry, and Copilot Studio.</li> <li >Experience with Azure AI model inference and orchestration of various LLMs and SLMs.</li> <li >Knowledge of Azure subscription resource management, cost governance, and capacity planning.</li> <li >Ability to build enterprise system integrations using Microsoft Power Platform.</li> <li >Familiarity with securing hybrid connectivity between cloud AI services and on-premises data sources.</li> <li >Understanding of responsible AI principles, content filtering, prompt engineering, and RBAC.</li> </ul> <h3 >Work Type</h3> <p >This is a <strong >full-time</strong> position.</p> <h3 >Application Process</h3> <p >Further details regarding the application process will be provided upon inquiry. The salary for this position is not disclosed.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Responsible for the management of all aspects of the Front of House functions including Doorman, Bellman, Bell Captain, Concierge Agent, Guest Relations Agent, Front Desk Agent, Matrix Coordinator, Club Concierge, Club Attendants and Learning Coaches, in accordance with hotel standards. Directs, implements and maintains a service and management philosophy that serves as a guide to respective staff. Responsible for developing and maintaining the acknowledgment of all guests visiting the location. Ensures all departments are aware of all guests’ needs and information prior to arrival that will lead to a unique, memorable and personal stay.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.<br>CORE WORK ACTIVITIES<br>Maintaining Front of House Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Keeps front of house team focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>• Handles complaints, settles disputes, and resolves grievances and conflicts, or otherwise negotiates with others.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>• Maintains knowledge of room availability and rates and suggestively sells.<br>• Reviews previous night's no-shows and ensures appropriate billing.<br>• Reviews the arrival report for accuracy and completeness. Checks printed registration cards against information on arrival report; rectifies any deficiencies with respective personnel.<br>• Maintains complete knowledge of property features and services, including hours of operations, hotel restaurant concepts, menu price range, dress code and ambience, hotel room types, numbers, hotel top repeat guests, rate programs, packages and scheduled daily events and activities.<br>Managing Front of House Team<br>• Supervises all areas of the Front of House.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Ensures staff is knowledgeable about rates, packages and promotions available.<br>• Ensures all cashiering procedures comply with accounting policies and standards.<br>Ensuring Exceptional Customer Service&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Responds to and handles guest problems and complaints.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Monitors the check-in/check-out process, ensuring agreement to hotel standards; anticipates critical situations and assists to process the guest expediently.<br>• Anticipates sold-out situations and number of rooms overbooked. Locates alternative accommodations for guests and "walk" guests, following hotel policies and procedures.<br>• Works closely with Housekeeping management to ensure accurate status of each room, readiness of rooms for check-in and to report guest concerns.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Supervises same day selling procedures to maximize room revenue and control property occupancy.<br>• Supervises daily shift operations and ensures compliance with all policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Supporting Human Resource Activities&nbsp;<br>• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in employee progressive discipline procedures.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the front of house goals to produce desired results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Administrative &amp; Office Support</strong><br>Provide day-to-day administrative assistance to supervisors and internal teams.<br>Complete routine clerical and office-support assignments.<br>Process forms, documents, requests, and internal correspondence.<br>Maintain administrative trackers, logs, lists, and task records.<br>Prepare basic reports, summaries, and business documents.<br>Monitor outstanding administrative tasks and deadlines.<br>Retrieve information and documentation for authorized team members.<br>Coordinate routine administrative activities.<br>Follow up on pending requests when necessary.<br>Assist with special administrative projects as assigned.</li><li><strong>Data Entry &amp; Records Management</strong><br>Accurately enter information into databases, spreadsheets, CRM systems, and other approved platforms.<br>Create new records and update existing information.<br>Transfer information from forms, emails, documents, and other authorized sources.<br>Review entered information for accuracy and completeness.<br>Identify missing, duplicate, outdated, or inconsistent records.<br>Correct routine errors according to established procedures.<br>Maintain accurate and organized business records.<br>Assist with database cleanup and record-maintenance activities.</li><li><strong>Email &amp; Correspondence</strong><br>Monitor assigned administrative inboxes and communication channels.<br>Review incoming correspondence and identify required actions.<br>Respond to routine administrative inquiries when authorized.<br>Forward requests to the appropriate department or employee.<br>Draft basic professional correspondence.<br>Proofread outgoing communications for accuracy and professionalism.<br>Maintain organized email folders and communication records.<br>Follow up on outstanding correspondence when assigned.</li><li><strong>Document Preparation &amp; Processing</strong><br>Prepare, format, edit, and organize routine business documents.<br>Assist with letters, forms, reports, memos, and administrative materials.<br>Review documents for accuracy and completeness.<br>Proofread documents for spelling, grammar, and formatting.<br>Update existing templates and documents as instructed.<br>Upload and store completed documents appropriately.<br>Maintain proper document versions.<br>Assist with document indexing and archiving.</li><li><strong>Spreadsheet &amp; Database Support</strong><br>Maintain spreadsheets using Microsoft Excel, Google Sheets, or similar applications.<br>Update administrative trackers and data lists.<br>Sort, filter, categorize, and organize information.<br>Review spreadsheets for errors or missing information.<br>Maintain consistent formatting.<br>Prepare simple data summaries when requested.<br>Support routine record verification and database maintenance.</li><li><strong>Digital File Management</strong><br>Maintain organized electronic filing systems.<br>Upload, rename, categorize, and archive digital documents.<br>Follow established file-naming conventions.<br>Store files in designated folders and systems.<br>Maintain organized shared drives and cloud-based workspaces.<br>Retrieve documents for authorized employees.<br>Identify duplicate, outdated, or incorrectly filed records.<br>Assist with digital file cleanup and archiving.</li><li><strong>Calendar &amp; Scheduling Support</strong><br>Assist with scheduling meetings, appointments, and virtual calls.<br>Review calendar availability before scheduling.<br>Enter appointment and meeting information accurately.<br>Send meeting invitations and reminders when required.<br>Update calendars when scheduling changes occur.<br>Assist with identifying scheduling conflicts.<br>Maintain accurate scheduling information.</li><li><strong>Internal Communication &amp; Coordination</strong><br>Communicate professionally with supervisors and colleagues.<br>Route administrative requests to appropriate team members.<br>Follow up on outstanding internal requests.<br>Provide accurate information to authorized employees.<br>Maintain clear records of completed and pending tasks.<br>Provide progress updates when requested.<br>Escalate urgent or sensitive matters appropriately.</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma, secondary school qualification, GED, or equivalent.</li><li>Basic to intermediate computer proficiency.</li><li>Strong organizational and time-management skills.</li><li>Good written and verbal communication abilities.</li><li>Strong attention to detail and accuracy.</li><li>Good typing and keyboard skills.</li><li>Ability to work with email, spreadsheets, documents, and online systems.</li><li>Ability to follow written and verbal instructions.</li><li>Ability to manage multiple administrative responsibilities.</li><li>Ability to maintain organized records and files.</li><li>Ability to work independently with limited supervision.</li><li>Responsible approach to confidential information.</li><li>Previous experience in office administration, administrative assistance, data entry, clerical support, virtual assistance, customer support, or records management is beneficial but may not be required.</li><li>Experience or familiarity with the following is advantageous: Microsoft Word, Excel, and Outlook Google Docs, Sheets, Drive, Gmail, and Calendar CRM or database systems Digital document-management platforms Cloud-based business applications Virtual meeting platforms Task-management applications</li></ul>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About The Ritz-Carlton</h3> <p style="margin:0 0 12px; **********<strong>;">The Ritz-Carlton operates over 100 award-winning properties globally, known for creating memorable guest experiences. The company focuses on attracting top hospitality professionals and fostering a culture where creativity, thoughtfulness, and compassion are valued. As part of Marriott International, The Ritz-Carlton maintains a reputation for luxury service and excellence in guest care.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Summary</h3> <p style="margin:0 0 12px; </strong>**********;">The <strong style="font-weight:700;">Guest Relation Agent</strong> is responsible for ensuring the consistent delivery of The Ritz-Carlton's "Gold Standards" in guest service. This full-time role involves upholding the foundational principles that guide the brand's commitment to luxury hospitality. The agent will learn and exemplify the company's Employee Promise, Credo, and Service Values, contributing to a culture that drives success and guest satisfaction.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Provide guests with directions and information regarding property amenities, services, hours of operation, and local areas of interest.</li> <li style="margin:0 0 6px;">Contact relevant departments (*, Bellperson, Front Desk, Housekeeping, Engineering, Security) to resolve guest requests or problems.</li> <li style="margin:0 0 6px;">Follow up with guests to confirm their requests or problems have been resolved to their satisfaction.</li> <li style="margin:0 0 6px;">Accurately receive, record, and relay messages.</li> <li style="margin:0 0 6px;">Respond to special requests from guests with unique needs.</li> <li style="margin:0 0 6px;">Communicate VIP arrivals to designated personnel for escort and amenity delivery.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Operational Duties</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Adhere to all company policies and procedures; report accidents, injuries, and unsafe work conditions to management.</li> <li style="margin:0 0 6px;">Maintain a clean and professional uniform and personal appearance.</li> <li style="margin:0 0 6px;">Ensure the confidentiality of proprietary information and protect company assets.</li> <li style="margin:0 0 6px;">Welcome and acknowledge all guests according to company standards.</li> <li style="margin:0 0 6px;">Anticipate and address guests’ service needs; express genuine appreciation to guests.</li> <li style="margin:0 0 6px;">Communicate professionally and clearly; answer telephones using appropriate etiquette.</li> <li style="margin:0 0 6px;">Develop and maintain positive working relationships with colleagues; support team goals.</li> <li style="margin:0 0 6px;">Comply with quality assurance expectations and standards.</li> <li style="margin:0 0 6px;">Identify and recommend new ideas, technologies, or processes to enhance organizational efficiency, productivity, quality, safety, and/or cost-savings.</li> <li style="margin:0 0 6px;">Perform other reasonable job duties as requested by Supervisors.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Requirements</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">0-1 year of relevant experience is required.</li> <li style="margin:0 0 6px;">Ability to stand, sit, or walk for extended periods or an entire work shift.</li> <li style="margin:0 0 6px;">Capability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment</h3> <p style="margin:0 0 12px; ************;">This is a full-time position within a global hospitality brand known for its commitment to luxury service and guest satisfaction. The role offers an opportunity to be part of a team that values professional growth and adherence to high service standards.</p>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3> <p style="margin:0 0 12px; ************;">Sheraton is seeking an <strong style="font-weight:700;">Agent-At Your Service Saudi</strong> to join their team in a full-time capacity. This role involves serving as a primary point of contact for guests, addressing their requests, questions, and concerns through various communication channels. The Agent will ensure guest satisfaction by efficiently managing inquiries and coordinating with relevant departments.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Answer, record, and process guest requests, questions, or concerns via telephone, email, chat, and mobile devices.</li> <li style="margin:0 0 6px;">Operate the telephone switchboard, process wake-up call requests, and direct calls to appropriate extensions.</li> <li style="margin:0 0 6px;">Receive, record, and accurately relay messages to guests or staff.</li> <li style="margin:0 0 6px;">Log all guest requests or issues into the computer system and contact the appropriate individual or department (*, Bellperson, Housekeeping).</li> <li style="margin:0 0 6px;">Follow up with guests to ensure their requests have been resolved to their satisfaction.</li> <li style="margin:0 0 6px;">Provide information to guests regarding room features, property amenities, and local areas of interest.</li> <li style="margin:0 0 6px;">Process room service orders, answer menu selection questions, and record transactions in the point-of-sale system.</li> <li style="margin:0 0 6px;">Assist guests with accessing internet services and in-room entertainment.</li> <li style="margin:0 0 6px;">Maintain confidentiality of proprietary information and protect company assets.</li> <li style="margin:0 0 6px;">Welcome and acknowledge guests according to company standards, anticipate service needs, and assist individuals with disabilities.</li> <li style="margin:0 0 6px;">Communicate using clear and professional language, and answer telephones with appropriate etiquette.</li> <li style="margin:0 0 6px;">Develop and maintain positive working relationships with colleagues and support team goals.</li> <li style="margin:0 0 6px;">Comply with quality assurance expectations and standards.</li> <li style="margin:0 0 6px;">Perform other reasonable job duties as requested by Supervisors.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Requirements</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Experience required: 0-1 year in a related field.</li> <li style="margin:0 0 6px;">Ability to read and visually verify information in various formats.</li> <li style="margin:0 0 6px;">Capable of standing, sitting, or walking for extended periods or an entire work shift.</li> <li style="margin:0 0 6px;">Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.</li> <li style="margin:0 0 6px;">Adherence to all company policies and procedures, including uniform and personal appearance standards.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Sheraton</h3> <p style="margin:0 0 12px; ************;">Sheraton, a brand within the Marriott International portfolio, has been a global gathering place since 1937. Associates at Sheraton contribute to creating a sense of belonging in over 400 communities worldwide. The brand focuses on inviting, welcoming, and connecting guests through engaging experiences and thoughtful service. Sheraton is committed to being 'The World’s Gathering Place' and offers opportunities for individuals to develop their careers within a global team environment.</p>

<p>Conduct authorized penetration tests on web applications, APIs, internal and external networks, cloud environments, mobile applications, and enterprise systems. Perform vulnerability assessments and security reviews to identify security weaknesses. Simulate real-world attack scenarios to evaluate the effectiveness of security controls. Execute manual and automated testing techniques to identify vulnerabilities. Validate and verify remediation efforts through retesting activities. Document findings with detailed technical evidence, risk ratings, business impact, and remediation recommendations. Present technical findings to security teams, IT teams, and management stakeholders. Manage the organization's vulnerability management lifecycle. Conduct regular vulnerability scans using enterprise scanning tools. Analyze, validate, and prioritize vulnerabilities based on risk, exploitability, and business impact. Coordinate remediation efforts with infrastructure, application, cloud, and operations teams. Track remediation SLAs and ensure timely closure of vulnerabilities. Perform and support risk assessments and recommend compensating controls where remediation is not immediately feasible. Monitor emerging vulnerabilities, threat intelligence feeds, and security advisories. Support vulnerability exception and risk acceptance processes. Assist in security audits, compliance assessments, and regulatory requirements. Support incident response investigations by providing vulnerability and exploitation analysis. Collaborate with security architects and engineering teams to improve security controls. Plan and execute adversary emulation exercises based on real-world threat actor TTPs. Simulate advanced attack scenarios using frameworks such as MITRE ATT&amp;CK. Conduct lateral movement testing, privilege escalation, persistence, and command-and-control assessments in authorized environments. Evaluate the effectiveness of security controls, detection capabilities, and incident response processes. Collaborate with SOC and Blue Team personnel during purple team exercises. Develop attack chains and test detection coverage against emerging threats. Provide detailed attack narratives, findings, and recommendations to improve organizational resilience. Lead and support Palo Alto Cortex XDR agent deployment and onboarding across servers, workstations, and cloud workloads. Configure Cortex XDR policies, profiles, alerting, and prevention rules on demand. Validate agent health, connectivity, telemetry collection, and endpoint coverage. Troubleshoot onboarding issues and ensure compliance with deployment standards. Collaborate with IT and infrastructure teams to integrate Cortex XDR into enterprise environments. Support detection engineering initiatives by tuning Cortex XDR analytics and behavioural detection rules. Develop onboarding procedures, deployment documentation, and operational runbooks. Assist SOC teams with investigation, threat hunting, and incident response activities using Cortex XDR. Monitor endpoint security posture and ensure continuous improvement of detection coverage.</p>

<p><b>Job Summary:</b> Supervise and control the entire drilling operations activities during the day shift, ensuring the successful completion of the well and drilling activities while liaising closely with OIM considering the safety of personnel, the environment, and equipment to maximize drilling operation efficiency.</p><p><b>Roles &amp; Responsibilities:</b></p><ul><li><b>Drilling Operations:</b> Ensures the safety of personnel, equipment, and the efficiency of operations on the drill floor and other drilling operation associated areas. Plans and schedules all drilling and associated activity. Directs personnel towards achieving optimum job performance according to the client s requirements. Ensures any deviation from client well plan (Game Plan) is approved by OIM, and that Client representative has documented in written form. Consult with the OIM/Night Tool pusher and Client s Representative regarding the progress of the Drilling program and associated operations, keeping the driller informed about the ongoing drilling program objectives and communicating any changes in plans. Relieve the Driller at the Driller s console as operational requirement demands. Ensures by pre-planning that all necessary equipment is ready for the next phase of the Drilling / Workover program. Assists &amp; supervises drilling crew at the worksite at all relevant times, ensuring circulating time is sufficient and the well is stable on trips, when the BHA is being worked and whenever there is a hole problem. Operates the drilling unit with strict adherence to company Drilling &amp; Well Control manuals, by reviewing and approving all drilling related work permits.</li><li><b>Well Control:</b> Ensure that well control requirements are in place according to operational requirements - assist in supervising well killing operations in any well control situation. Plans &amp; monitors comprehensive well control parameters to proactively identify any signs of well control issues for early detection and swift response. Maintains and regularly tests well control equipment, in accordance with Company s and Client s requirement ensuring its readiness and effectiveness in critical situations. Perform all well control calculations (i.e., mud weight increase, initial and final circulating pressures, number of strokes, etc.).</li><li><b>Management of Major Emergencies:</b> To be part of the installation s Emergency Response Team as detailed in the Emergency Plan and in Company Procedures. Ensure that all personnel are instructed in the procedures to be adopted in the case of an emergency. Ensure that Well Control and general safety drills are held and recorded in accordance with Company requirements.</li><li><b>Materials Equipment:</b> Assist the OIM/Night Toolpusher in ensuring the installation has sufficient stock of parts and materials to perform drilling and associated operations as per contractual requirements. Ensure planned maintenance and repair of drilling equipment including draw works, mud pumps, top drive, rotary table, and BOP are completed and documented to ensure optimum condition and proper availability of required tools.</li><li><b>Rig Move:</b> Carries out related duties to prepare the rig for towing, ensure the cantilever, rig floor and drilling equipment are correctly secured by the drilling crew prior to the rig move.</li><li><b>Client Management:</b> Promote and maintain an effective working relationship with other departments, third party personnel and Client representatives. Responds to client requests and needs concerning materials, equipment, and personnel after getting adequate management approval.</li><li><b>Reporting and Documentation:</b> Maintains proper logs and records, promptly submitting required reports as per company protocols and regulatory standards. Prepare accurate and timely reports, including daily drilling reports, equipment status reports, and incident reports, to document drilling activities and operational performance.</li><li><b>People Management &amp; Development:</b> Provide clear instructions to their team regarding their duties, responsibilities, and any necessary safety precautions prior to commencing work. Mentor, develop and train their team to ensure safe and effective operations. Identifies opportunities for skill and career advancement, works to support the professional growth of their team. Ensure their team receives the necessary required training to perform their duties safely and effectively through on-the-job training, classroom training, and participation in safety drills and exercises. Support, promote and actively participate in ADES s Competency Assurance Program for their team. Evaluates the performance of their team on constant and fair feedback basis, identify areas for improvement, drive ADVANCE process to formalize a performance management culture.</li></ul><p><b>Job Requirements:</b></p><ul><li><b>Education &amp; Experience:</b> Minimum education level required: High School or Vocational/Technical Qualification Minimum twelve (12) years of working experience in drilling and workover operations with reputable drilling contractors with a career history showing time served as an Assistant Driller and Driller. Minimum one (1) year in the current position. Must have working experience on Offshore rigs.</li><li><b>Skills/Competencies Required:</b> Intermediate level in English language (written &amp; spoken) PC literate in Microsoft Office Advanced Mathematical skills adding, subtracting, dividing, multiplying , drilling practice, drilling fluids. Situation Awareness, Communication, Teamwork, Performance shaping factors stress and fatigue, inspecting work.</li><li><b>Physical Requirements:</b> Regularly climbing (stairs, ladders). Regularly bending, twisting, and standing. Ability to work outdoors under all extreme weather conditions (Noise / Humidity / Cold / Heat). Ability to work up to 12 hours/day during his shift.</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><b>Education &amp; Experience:</b> Minimum education level required: High School or Vocational/Technical Qualification Minimum twelve (12) years of working experience in drilling and workover operations with reputable drilling contractors with a career history showing time served as an Assistant Driller and Driller. Minimum one (1) year in the current position. Must have working experience on Offshore rigs.</li><li><b>Skills/Competencies Required:</b> Intermediate level in English language (written &amp; spoken) PC literate in Microsoft Office Advanced Mathematical skills adding, subtracting, dividing, multiplying , drilling practice, drilling fluids. Situation Awareness, Communication, Teamwork, Performance shaping factors stress and fatigue, inspecting work.</li><li><b>Physical Requirements:</b> Regularly climbing (stairs, ladders). Regularly bending, twisting, and standing. Ability to work outdoors under all extreme weather conditions (Noise / Humidity / Cold / Heat). Ability to work up to 12 hours/day during his shift.</li><li><b>Certifications:</b> As per ADES Training Matrix. Valid Well Control (Well Sharp / IADC) Certificate</li></ul>

<p>Supervise and control the entire drilling operation activities during the night shift, ensuring the successful completion of the well and drilling activities while liaising closely with OIM or deputize for the OIM as and when required. At all times considering the safety of personnel, the environment, and equipment to maximize drilling operation efficiency.</p><p><strong>Roles &amp; Responsibilities:</strong></p><p><strong>Drilling Operations:</strong></p><ul><li>Ensures the safety of personnel, equipment, and the efficiency of operations on the drill floor and other drilling operation associated areas.</li><li>Plans and schedules all drilling and associated activity.</li><li>Directs personnel towards achieving optimum job performance according to the client s requirements.</li><li>Ensures any deviation from client well plan (Game Plan) is approved by OIM, and that Client representative has documented in written form.</li><li>Consult with the OIM and Client s Representative regarding the progress of the Drilling program and associated operations, keeping the driller informed about the ongoing drilling program objectives and communicating any changes in plans.</li><li>Relieve the Driller at the Driller s console as operational requirement demands.</li><li>Ensures that all necessary equipment is ready for the next phase of the Drilling / Workover program.</li><li>Assists &amp; supervises drilling crew at the worksite at all relevant times, ensuring circulating time is sufficient and the well is stable on trips, when the BHA is being worked and whenever there is a hole problem.</li><li>Operates the drilling unit with strict adherence to company Drilling &amp; Well Control manuals, by reviewing and approving all drilling related work permits.</li></ul><p><strong>Well Control:</strong></p><ul><li>Ensure that well control requirements are in place according to operational requirements - assist in supervising well killing operations in any well control situation.</li><li>Plans &amp; monitors comprehensive well control parameters to proactively identify any signs of well control issues for early detection and swift response.</li><li>Maintains and regularly tests well control equipment, in accordance with Company s and Client s requirement, ensuring its readiness and effectiveness in critical situations.</li><li>Perform all well control calculations (i.e., mud weight increase, initial and final circulating pressures, number of strokes, etc.).</li></ul><p><strong>Management of Major Emergencies:</strong></p><ul><li>To be part of the Rig s Emergency Response Team as detailed in the Emergency Plan and Company Procedures.</li><li>Ensure that all personnel are instructed in the procedures to be adopted in the case of an emergency.</li><li>Ensure that Well Control and general safety drills are held and recorded in accordance with Company requirements.</li></ul><p><strong>Materials Equipment:</strong></p><ul><li>Assist the OIM in ensuring the installation has sufficient stock of parts and materials to perform drilling and associated operations as per contractual requirements.</li><li>Ensure planned maintenance and repair of drilling equipment including drawworks, mud pumps, top drive, rotary table, and BOP are completed and documented to ensure optimum condition and proper availability of required tools.</li></ul><p><strong>Rig Move:</strong></p><ul><li>Carries out related duties to prepare the rig for towing, ensure the cantilever, rig floor and drilling equipment are correctly secured by the drilling crew prior to the rig move.</li></ul><p><strong>Client Management:</strong></p><ul><li>Promote and maintain an effective working relationship with other departments, third party personnel and client representatives.</li><li>Responds to client requests and needs concerning materials, equipment, and personnel after getting adequate management approval.</li></ul><p><strong>Reporting and Documentation:</strong></p><ul><li>Maintains proper logs and records, promptly submitting required reports as per company protocols and regulatory standards.</li><li>Prepare accurate and timely reports, including daily drilling reports, equipment status reports and incident reports, to document drilling activities and operational performance.</li></ul><p><strong>People Management &amp; Development:</strong></p><ul><li>Provide clear instructions to their team regarding their duties, responsibilities, and any necessary safety precautions prior to commencing work.</li><li>Mentor, develop and train their team to ensure safe and effective operations.</li><li>Identifies opportunities for skill and career advancement, works to support the professional growth of their team members.</li><li>Ensure their team receives the necessary required training to perform their duties safely and effectively through on-the-job training, classroom training and participation in safety drills and exercises.</li><li>Support, promote and actively participate in ADES s Competency Assurance Program for their team.</li><li>Evaluates the performance of their team on constant and fair feedback basis, identify areas for improvement, drive ADVANCE process to formalize a performance management culture.</li></ul><p><strong>Job Requirements:</strong></p><p><strong>Education &amp; Experience:</strong></p><ul><li>Minimum education level required: High School or Vocational/Technical Qualification.</li><li>Minimum (15) years of working experience in drilling and workover operations with reputable drilling contractors with a career history showing time served as an Assistant Driller, Driller and Tool Pusher.</li><li>Minimum two (2) years in tool pusher position.</li><li>Must have working experience on Offshore rigs.</li></ul><p><strong>Skills/Competencies Required:</strong></p><ul><li>Intermediate level in English language (written &amp; spoken).</li><li>PC literate in Microsoft Office.</li><li>Advanced Mathematical skills adding, subtracting, dividing, multiplying , drilling practice, drilling fluids.</li><li>Situation Awareness, Communication, Teamwork, Performance shaping factors stress and fatigue, inspecting work.</li></ul><p><strong>Physical Requirements:</strong></p><ul><li>Regularly climbing (stairs, ladders).</li><li>Regularly bending, twisting, and standing.</li><li>Ability to work outdoors under all extreme weather conditions (Noise / Humidity / Cold / Heat).</li><li>Ability to work up to 12 hours/day during his shift.</li></ul><p><strong>Certifications:</strong></p><ul><li>As per ADES Training Matrix.</li><li>Valid Well Control (Well Sharp / IADC) Certificate</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum education level required: High School or Vocational/Technical Qualification.</li><li>Minimum (15) years of working experience in drilling and workover operations with reputable drilling contractors with a career history showing time served as an Assistant Driller, Driller and Tool Pusher.</li><li>Minimum two (2) years in tool pusher position.</li><li>Must have working experience on Offshore rigs.</li><li>Intermediate level in English language (written &amp; spoken).</li><li>PC literate in Microsoft Office.</li><li>Advanced Mathematical skills adding, subtracting, dividing, multiplying , drilling practice, drilling fluids.</li><li>Situation Awareness, Communication, Teamwork, Performance shaping factors stress and fatigue, inspecting work.</li><li>Regularly climbing (stairs, ladders).</li><li>Regularly bending, twisting, and standing.</li><li>Ability to work outdoors under all extreme weather conditions (Noise / Humidity / Cold / Heat).</li><li>Ability to work up to 12 hours/day during his shift.</li><li>As per ADES Training Matrix.</li><li>Valid Well Control (Well Sharp / IADC) Certificate</li></ul>

<p>Position Overview We are seeking a friendly, dependable, and customer-focused Remote Customer Support Agent to join our team. This entry-level position assists customers with routine questions, account information, service requests, order inquiries, and general support through approved communication channels. The ideal candidate communicates clearly, listens carefully, stays organized, and enjoys helping people find solutions. You should be comfortable using computers, email, chat platforms, and online systems while working independently in a remote environment. Previous professional customer support experience is not required. Training, guidance, and ongoing support will be provided. This opportunity is suitable for recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first professional remote customer service role.</p><h3>Key Responsibilities</h3><h4>Customer Support</h4><ul><li>Respond to customer questions in a professional and courteous manner.</li><li>Assist with routine account, product, service, or order inquiries.</li><li>Provide accurate information using approved company resources.</li><li>Help customers understand basic processes and next steps.</li><li>Identify customer needs and provide appropriate solutions.</li><li>Escalate complex or unresolved concerns to the appropriate team.</li><li>Follow established customer service procedures and guidelines.</li><li>Maintain a positive and professional customer experience.</li></ul><h4>Email &amp; Chat Support</h4><ul><li>Respond to customer inquiries through email and live chat.</li><li>Provide clear, accurate, and helpful written responses.</li><li>Manage multiple routine conversations when required.</li><li>Use approved templates and resources appropriately.</li><li>Document important information from customer interactions.</li><li>Route specialized requests to the appropriate department.</li><li>Maintain professional written communication.</li></ul><h4>Account &amp; Records Support</h4><ul><li>Enter and update customer information in approved systems.</li><li>Maintain accurate customer profiles and interaction records.</li><li>Review information for completeness and accuracy.</li><li>Update authorized account details when requested.</li><li>Document customer questions, actions, and resolutions.</li><li>Identify missing or inconsistent information.</li><li>Protect confidential customer information.</li></ul><h4>Issue Resolution</h4><ul><li>Listen carefully to customer concerns.</li><li>Ask appropriate questions to understand the issue.</li><li>Follow established troubleshooting or resolution procedures.</li><li>Resolve routine issues within assigned authority.</li><li>Provide customers with clear next steps.</li><li>Escalate technical, billing, account, or policy-related issues when necessary.</li><li>Follow up on assigned cases when required.</li></ul><h4>Ticket &amp; Case Management</h4><ul><li>Create and update customer support tickets.</li><li>Categorize requests accurately.</li><li>Maintain clear case notes.</li><li>Track open and pending customer issues.</li><li>Update ticket status as work progresses.</li><li>Follow established response and resolution timelines.</li><li>Close completed cases according to company procedures.</li></ul><h4>Administrative &amp; Data Entry Support</h4><ul><li>Enter customer and service information accurately.</li><li>Update spreadsheets, trackers, and internal records when assigned.</li><li>Process routine forms and requests.</li><li>Maintain organized digital documentation.</li><li>Review entries for basic errors or missing information.</li><li>Assist with additional administrative support tasks as needed.</li></ul><h4>Team Communication</h4><ul><li>Communicate professionally with supervisors and colleagues.</li><li>Coordinate with other departments regarding customer requests.</li><li>Provide timely updates regarding unresolved cases.</li><li>Ask for assistance when an issue falls outside assigned responsibilities.</li><li>Participate in virtual meetings, coaching, and training sessions.</li><li>Maintain dependable communication during scheduled working hours.</li></ul><h3>Skills &amp; Competencies</h3><ul><li>Customer Focus: Provide helpful and respectful assistance.</li><li>Communication: Explain information clearly and professionally.</li><li>Active Listening: Understand customer questions and concerns before responding.</li><li>Problem Solving: Follow established procedures to resolve routine issues.</li><li>Attention to Detail: Maintain accurate customer records and case notes.</li><li>Organization: Manage conversations, tickets, tasks, and follow-ups effectively.</li><li>Patience: Remain calm and professional during difficult interactions.</li><li>Adaptability: Learn new systems, policies, and support procedures.</li><li>Dependability: Maintain consistent attendance, productivity, and communication.</li><li>Confidentiality: Handle customer and company information responsibly.</li></ul><h3>What We Offer</h3><p>Depending on employment status, location, and eligibility, benefits may include:</p><ul><li>Fully remote work environment.</li><li>Competitive entry-level compensation.</li><li>Paid onboarding and customer service training.</li><li>Full-time and part-time opportunities.</li><li>Flexible scheduling for qualifying positions.</li><li>Paid time off and company holidays.</li><li>Health, dental, and vision benefits where applicable.</li><li>Professional development opportunities.</li><li>Ongoing coaching and performance feedback.</li><li>Opportunities for career advancement.</li><li>Company-provided equipment where applicable.</li><li>Supportive remote team environment.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><h3>Required Qualifications</h3><ul><li>High school diploma, GED, or equivalent.</li><li>Basic computer and typing proficiency.</li><li>Comfortable communicating through email and online chat.</li><li>Strong written and verbal communication skills.</li><li>Friendly and professional communication style.</li><li>Good listening and problem-solving skills.</li><li>Strong attention to detail.</li><li>Ability to follow established procedures and guidelines.</li><li>Ability to manage multiple routine requests.</li><li>Good organization and time-management skills.</li><li>Ability to remain patient and professional during challenging interactions.</li><li>Ability to work independently in a remote environment.</li><li>Willingness to learn new software and customer service processes.</li><li>Ability to maintain confidentiality.</li><li>Reliable internet connection and suitable remote workspace.</li></ul><h3>Preferred Qualifications</h3><ul><li>Previous professional experience is not required.</li><li>Familiarity with any of the following may be helpful: Customer service or customer support. Email and live-chat support. CRM or ticket-management systems. Microsoft Office or Google Workspace. Data entry and record maintenance. Retail, hospitality, reception, or administrative support. Order processing or account support. Remote collaboration platforms.</li><li>Experience gained through internships, volunteer work, academic activities, retail, hospitality, freelance work, or other customer-facing responsibilities may also be relevant.</li></ul><h3>Ideal Candidate</h3><p>You may be a strong fit if you enjoy helping people, communicate professionally, and are comfortable learning new systems and procedures. You are patient, dependable, organized, and able to handle customer questions with a solution-focused approach. You do not need years of customer service experience. We value candidates who demonstrate professionalism, communication skills, reliability, willingness to learn, and a genuine commitment to providing helpful customer support . Recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first remote customer service position are encouraged to apply.</p>

<p>Position Overview We are seeking a friendly, dependable, and customer-focused Remote Customer Support Agent to join our team. This entry-level position assists customers with routine questions, account information, service requests, order inquiries, and general support through approved communication channels. The ideal candidate communicates clearly, listens carefully, stays organized, and enjoys helping people find solutions. You should be comfortable using computers, email, chat platforms, and online systems while working independently in a remote environment. Previous professional customer support experience is not required. Training, guidance, and ongoing support will be provided. This opportunity is suitable for recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first professional remote customer service role.</p><h3>Key Responsibilities</h3><h4>Customer Support</h4><p>Respond to customer questions in a professional and courteous manner. Assist with routine account, product, service, or order inquiries. Provide accurate information using approved company resources. Help customers understand basic processes and next steps. Identify customer needs and provide appropriate solutions. Escalate complex or unresolved concerns to the appropriate team. Follow established customer service procedures and guidelines. Maintain a positive and professional customer experience.</p><h4>Email &amp; Chat Support</h4><p>Respond to customer inquiries through email and live chat. Provide clear, accurate, and helpful written responses. Manage multiple routine conversations when required. Use approved templates and resources appropriately. Document important information from customer interactions. Route specialized requests to the appropriate department. Maintain professional written communication.</p><h4>Account &amp; Records Support</h4><p>Enter and update customer information in approved systems. Maintain accurate customer profiles and interaction records. Review information for completeness and accuracy. Update authorized account details when requested. Document customer questions, actions, and resolutions. Identify missing or inconsistent information. Protect confidential customer information.</p><h4>Issue Resolution</h4><p>Listen carefully to customer concerns. Ask appropriate questions to understand the issue. Follow established troubleshooting or resolution procedures. Resolve routine issues within assigned authority. Provide customers with clear next steps. Escalate technical, billing, account, or policy-related issues when necessary. Follow up on assigned cases when required.</p><h4>Ticket &amp; Case Management</h4><p>Create and update customer support tickets. Categorize requests accurately. Maintain clear case notes. Track open and pending customer issues. Update ticket status as work progresses. Follow established response and resolution timelines. Close completed cases according to company procedures.</p><h4>Administrative &amp; Data Entry Support</h4><p>Enter customer and service information accurately. Update spreadsheets, trackers, and internal records when assigned. Process routine forms and requests. Maintain organized digital documentation. Review entries for basic errors or missing information. Assist with additional administrative support tasks as needed.</p><h4>Team Communication</h4><p>Communicate professionally with supervisors and colleagues. Coordinate with other departments regarding customer requests. Provide timely updates regarding unresolved cases. Ask for assistance when an issue falls outside assigned responsibilities. Participate in virtual meetings, coaching, and training sessions. Maintain dependable communication during scheduled working hours.</p><h3>Skills &amp; Competencies</h3><p>Customer Focus: Provide helpful and respectful assistance. Communication: Explain information clearly and professionally. Active Listening: Understand customer questions and concerns before responding. Problem Solving: Follow established procedures to resolve routine issues. Attention to Detail: Maintain accurate customer records and case notes. Organization: Manage conversations, tickets, tasks, and follow-ups effectively. Patience: Remain calm and professional during difficult interactions. Adaptability: Learn new systems, policies, and support procedures. Dependability: Maintain consistent attendance, productivity, and communication. Confidentiality: Handle customer and company information responsibly.</p><h3>What We Offer</h3><p>Depending on employment status, location, and eligibility, benefits may include: Fully remote work environment. Competitive entry-level compensation. Paid onboarding and customer service training. Full-time and part-time opportunities. Flexible scheduling for qualifying positions. Paid time off and company holidays. Health, dental, and vision benefits where applicable. Professional development opportunities. Ongoing coaching and performance feedback. Opportunities for career advancement. Company-provided equipment where applicable. Supportive remote team environment.</p><h3>Ideal Candidate</h3><p>You may be a strong fit if you enjoy helping people, communicate professionally, and are comfortable learning new systems and procedures. You are patient, dependable, organized, and able to handle customer questions with a solution-focused approach. You do not need years of customer service experience. We value candidates who demonstrate professionalism, communication skills, reliability, willingness to learn, and a genuine commitment to providing helpful customer support. Recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first remote customer service position are encouraged to apply.</p><p><strong>Desired Candidate Profile</strong></p><h3>Required Qualifications</h3><p>High school diploma, GED, or equivalent. Basic computer and typing proficiency. Comfortable communicating through email and online chat. Strong written and verbal communication skills. Friendly and professional communication style. Good listening and problem-solving skills. Strong attention to detail. Ability to follow established procedures and guidelines. Ability to manage multiple routine requests. Good organization and time-management skills. Ability to remain patient and professional during challenging interactions. Ability to work independently in a remote environment. Willingness to learn new software and customer service processes. Ability to maintain confidentiality. Reliable internet connection and suitable remote workspace.</p><h3>Preferred Qualifications</h3><p>Previous professional experience is not required. Familiarity with any of the following may be helpful: Customer service or customer support. Email and live-chat support. CRM or ticket-management systems. Microsoft Office or Google Workspace. Data entry and record maintenance. Retail, hospitality, reception, or administrative support. Order processing or account support. Remote collaboration platforms. Experience gained through internships, volunteer work, academic activities, retail, hospitality, freelance work, or other customer-facing responsibilities may also be relevant.</p>

<p>Position Overview We are seeking a friendly, dependable, and customer-focused Remote Customer Support Agent to join our team. This entry-level position assists customers with routine questions, account information, service requests, order inquiries, and general support through approved communication channels. The ideal candidate communicates clearly, listens carefully, stays organized, and enjoys helping people find solutions. You should be comfortable using computers, email, chat platforms, and online systems while working independently in a remote environment. Previous professional customer support experience is not required. Training, guidance, and ongoing support will be provided. This opportunity is suitable for recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first professional remote customer service role.</p><p>Key Responsibilities</p><ul><li>Customer Support Respond to customer questions in a professional and courteous manner. Assist with routine account, product, service, or order inquiries. Provide accurate information using approved company resources. Help customers understand basic processes and next steps. Identify customer needs and provide appropriate solutions. Escalate complex or unresolved concerns to the appropriate team. Follow established customer service procedures and guidelines. Maintain a positive and professional customer experience.</li><li>Email &amp; Chat Support Respond to customer inquiries through email and live chat. Provide clear, accurate, and helpful written responses. Manage multiple routine conversations when required. Use approved templates and resources appropriately. Document important information from customer interactions. Route specialized requests to the appropriate department. Maintain professional written communication.</li><li>Account &amp; Records Support Enter and update customer information in approved systems. Maintain accurate customer profiles and interaction records. Review information for completeness and accuracy. Update authorized account details when requested. Document customer questions, actions, and resolutions. Identify missing or inconsistent information. Protect confidential customer information.</li><li>Issue Resolution Listen carefully to customer concerns. Ask appropriate questions to understand the issue. Follow established troubleshooting or resolution procedures. Resolve routine issues within assigned authority. Provide customers with clear next steps. Escalate technical, billing, account, or policy-related issues when necessary. Follow up on assigned cases when required.</li><li>Ticket &amp; Case Management Create and update customer support tickets. Categorize requests accurately. Maintain clear case notes. Track open and pending customer issues. Update ticket status as work progresses. Follow established response and resolution timelines. Close completed cases according to company procedures.</li><li>Administrative &amp; Data Entry Support Enter customer and service information accurately. Update spreadsheets, trackers, and internal records when assigned. Process routine forms and requests. Maintain organized digital documentation. Review entries for basic errors or missing information. Assist with additional administrative support tasks as needed.</li><li>Team Communication Communicate professionally with supervisors and colleagues. Coordinate with other departments regarding customer requests. Provide timely updates regarding unresolved cases. Ask for assistance when an issue falls outside assigned responsibilities. Participate in virtual meetings, coaching, and training sessions. Maintain dependable communication during scheduled working hours.</li></ul><p>What We Offer</p><p>Depending on employment status, location, and eligibility, benefits may include:</p><ul><li>Fully remote work environment.</li><li>Competitive entry-level compensation.</li><li>Paid onboarding and customer service training.</li><li>Full-time and part-time opportunities.</li><li>Flexible scheduling for qualifying positions.</li><li>Paid time off and company holidays.</li><li>Health, dental, and vision benefits where applicable.</li><li>Professional development opportunities.</li><li>Ongoing coaching and performance feedback.</li><li>Opportunities for career advancement.</li><li>Company-provided equipment where applicable.</li><li>Supportive remote team environment.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma, GED, or equivalent.</li><li>Basic computer and typing proficiency.</li><li>Comfortable communicating through email and online chat.</li><li>Strong written and verbal communication skills.</li><li>Friendly and professional communication style.</li><li>Good listening and problem-solving skills.</li><li>Strong attention to detail.</li><li>Ability to follow established procedures and guidelines.</li><li>Ability to manage multiple routine requests.</li><li>Good organization and time-management skills.</li><li>Ability to remain patient and professional during challenging interactions.</li><li>Ability to work independently in a remote environment.</li><li>Willingness to learn new software and customer service processes.</li><li>Ability to maintain confidentiality.</li><li>Reliable internet connection and suitable remote workspace.</li><li>Previous professional experience is not required.</li><li>Familiarity with any of the following may be helpful: Customer service or customer support. Email and live-chat support. CRM or ticket-management systems. Microsoft Office or Google Workspace. Data entry and record maintenance. Retail, hospitality, reception, or administrative support. Order processing or account support. Remote collaboration platforms. Experience gained through internships, volunteer work, academic activities, retail, hospitality, freelance work, or other customer-facing responsibilities may also be relevant.</li><li>Customer Focus: Provide helpful and respectful assistance.</li><li>Communication: Explain information clearly and professionally.</li><li>Active Listening: Understand customer questions and concerns before responding.</li><li>Problem Solving: Follow established procedures to resolve routine issues.</li><li>Attention to Detail: Maintain accurate customer records and case notes.</li><li>Organization: Manage conversations, tickets, tasks, and follow-ups effectively.</li><li>Patience: Remain calm and professional during difficult interactions.</li><li>Adaptability: Learn new systems, policies, and support procedures.</li><li>Dependability: Maintain consistent attendance, productivity, and communication.</li><li>Confidentiality: Handle customer and company information responsibly.</li><li>Ideal Candidate You may be a strong fit if you enjoy helping people, communicate professionally, and are comfortable learning new systems and procedures. You are patient, dependable, organized, and able to handle customer questions with a solution-focused approach. You do not need years of customer service experience. We value candidates who demonstrate professionalism, communication skills, reliability, willingness to learn, and a genuine commitment to providing helpful customer support. Recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first remote customer service position are encouraged to apply.</li></ul>

Company Description LLSC (Language & Listening Stimulation Center) is a specialized medical center providing rehabilitation, guidance, and consulting services for children and adults facing challenges in communication, language, and behavior. Established in 2011 in Saudi Arabia by speech and hearing rehabilitation specialist Rana Mirza and co-founder Ratiba Sernivan, the center partners with international experts to offer high-quality, evidence-based programs. LLSC is the first center in the Kingdom to implement a “Journey Sharing” program with families, ensuring active family involvement in the therapeutic process. Services include speech and language therapy, stuttering management, voice disorder treatment, auditory-verbal therapy, learning difficulty support, behavior modification, psychological counseling, and early skills development. The center provides a collaborative, client-centered environment that prioritizes holistic care and measurable progress.<br>Role Description This is a full-time, on-site Occupational Therapist role based at LLSC in Jeddah. The Occupational Therapist will assess children and adults with communication, language, behavioral, and developmental challenges to identify functional needs and design individualized treatment plans. Daily responsibilities include delivering therapy sessions focused on improving fine and gross motor skills, sensory integration, daily living skills, and school or work-related functioning. The role involves collaborating closely with speech therapists, psychologists, and other professionals, as well as engaging families in the “Journey Sharing” model to support carryover of skills at home and in the community. The Occupational Therapist will document progress, participate in case discussions, contribute to multidisciplinary assessments, and help refine programs that promote early skill development and long-term independence.<br>Qualifications<br> Candidates should possess strong skills and formal training in Occupational Therapy and Rehabilitation, including assessment, treatment planning, and evidence-based interventions. Candidates should demonstrate foundational knowledge in Medicine and related health sciences to understand complex clinical presentations and collaborate effectively within a multidisciplinary team. Candidates should have excellent Communication skills, including clear documentation, family education, and the ability to work collaboratively with colleagues from different disciplines. Candidates should have experience or a strong interest in Pediatrics, with the ability to tailor interventions to the developmental needs of children and adolescents. Relevant qualifications such as a bachelor’s or master’s degree in Occupational Therapy (or equivalent), professional licensure/registration in Saudi Arabia, and prior clinical experience in rehabilitation or pediatric settings are highly beneficial. Additional beneficial skills include cultural competence, fluency in Arabic and English, strong organizational abilities, openness to ongoing professional development, and experience working in multidisciplinary or family-centered practice environments.

<h3 >About the Role</h3> <p >Sheraton Hotels &amp; Resorts is seeking a Saudi National for the full-time position of <strong >Assistant Manager, Front Desk</strong> in Makkah or Jeddah. This entry-level management role is responsible for leading and assisting with the successful completion of daily shift requirements across front office areas, including Bell/Door Staff, Switchboard, and Guest Services/Front Desk. The Assistant Manager strives to ensure guest and employee satisfaction, achieve the operating budget, and support financial and administrative responsibilities.</p> <h3 >Key Responsibilities</h3> <ul > <li >Lead, influence, and encourage team members, advocating sound financial/business decision-making and demonstrating honesty/integrity.</li> <li >Support all day-to-day front office operations and guide daily Front Desk shift activities.</li> <li >Coach, counsel, and encourage employees, handling their questions and concerns.</li> <li >Manage daily operations to ensure quality, standards, and customer expectations are met.</li> <li >Develop specific goals and plans to prioritize, organize, and accomplish work.</li> <li >Handle complaints, settle disputes, and resolve grievances and conflicts with guests and employees.</li> <li >Supervise staffing levels to meet guest service, operational needs, and financial objectives.</li> <li >Train staff on adherence to all credit policies and procedures to reduce bad debts and rebates.</li> <li >Supervise same-day selling procedures to maximize room revenue and property occupancy.</li> <li >Provide services that exceed expectations for customer satisfaction and retention.</li> <li >Empower employees to provide excellent customer service within established guidelines.</li> <li >Implement customer recognition/service programs and assist in reviewing guest satisfaction results with employees.</li> <li >Identify developmental needs of others and provide coaching, mentoring, or guidance to improve knowledge and skills.</li> <li >Participate in ongoing employee recognition programs and the performance appraisal process.</li> <li >Perform all duties at the Front Desk as necessary and understand the functions of Bell Staff, Switchboard, and Concierge/Guest Services operations.</li> <li >Comply with loss prevention policies and procedures.</li> </ul> <h3 >Candidate Qualifications</h3> <p >Candidates must meet one of the following educational and experience criteria:</p> <ul > <li >High school diploma or GED with 2 years of experience in guest services, front desk, or a related professional area.</li> <li >OR a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major; no work experience required.</li> </ul> <h3 >Work Environment</h3> <p >This is a full-time position based in Makkah or Jeddah, Kingdom of Saudi Arabia, within the dynamic hospitality environment of Sheraton Hotels &amp; Resorts.</p> <h3 >Equal Opportunity Employer</h3> <p >Marriott International is dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. They actively foster an environment where the unique backgrounds of their associates are valued and celebrated, committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>

<h3 >About KBR, Inc. and the Role</h3> <p >KBR, Inc. is a company driven by innovators and thinkers, united by the goal of improving the world responsibly and safely. We attract a diverse workforce and top global talent, with expertise thriving on creativity, resourcefulness, and collaboration. KBR is seeking a <strong >Static Technician III</strong> to join its team in <strong >Jubail, Eastern, Saudi Arabia</strong>. This is a full-time position critical to maintaining the integrity and functionality of industrial assets.</p> <h3 >Role Overview</h3> <p >The Static Technician III is responsible for ensuring static equipment and piping systems are maintained in optimal condition. This role involves leading a team in the installation, maintenance, and repair of various static equipment and process piping systems, ensuring all operations comply with established procedures and safety standards.</p> <h3 >Key Responsibilities</h3> <ul > <li >Receive and execute work instructions, drawings, and specifications as provided by the Supervisor.</li> <li >Lead and guide a team of Technicians in performing assigned tasks.</li> <li >Utilize appropriate tools and equipment, including operating heavy-duty specialized tools from the Central tool room.</li> <li >Operate basic machine tools such as grinders, power saws, drill presses, and threading machines.</li> <li >Perform all installation and maintenance works in accordance with SATORP procedures and guidelines.</li> <li >Carry out necessary testing, including Hydro and Pneumatic tests.</li> <li >Obtain required work permits before commencing any work.</li> <li >Maintain strict compliance with SATORP safety standards.</li> <li >Consult with the Supervisor for any technical issues or guidance.</li> <li >Ensure good housekeeping practices are maintained during and after job completion.</li> <li >Achieve job completion to specified quality and schedule according to company standards and requirements.</li> <li >Comply with all Safety, Health, and Environment standards and procedures.</li> <li >Report all near misses, unsafe conditions, and acts promptly.</li> <li >Attend scheduled Safety and Technical training sessions.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Minimum of 4 years of experience in Oil &amp; Gas maintenance for High School graduates.</li> <li >Minimum of 2 years of experience in Oil &amp; Gas maintenance for Diploma holders.</li> <li >Hold a valid certification issued by a recognized third-party certification body or an accredited Saudi institute, attesting to the individual’s qualifications and competency to perform the works.</li> </ul> <h3 >Required Skills and Attributes</h3> <ul > <li >Strong technical understanding of maintenance management in Oil &amp; Gas Facilities.</li> <li >Well-organized and proactive approach to work.</li> <li >Excellent communication skills for effective team leadership and coordination.</li> </ul> <h3 >Commitment to Safety and Operational Excellence</h3> <p >This role demands a strong commitment to operational excellence and adherence to stringent safety protocols. The Static Technician III will operate within a framework that prioritizes safety, environmental protection, and continuous improvement through regular training and proactive reporting of incidents and unsafe conditions.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>You should be able to motivate a team of individuals to meet targets and productivity expectations in line with company goals. You should be prepared to take responsibility for tracking the attendance and work flow of that team and work alongside the Shift Manager to highlight and rectify issues as they arise.<br>Key job responsibilities<br>• Help support daily management of department duties.<br>• Assign work to associates as required/needed to support workflow and daily production KPIs/goals.<br>• Conduct standup briefs, deliver associate feedback, conduct floor audits and vehicle inspections.<br>• Support in training and up-skilling new associates.<br>• Support with tracking, trending and reporting of departmental metrics by associates.<br>• Support in analyzing and understanding the reasons behind success and failure in meeting departmental delivery and FC KPIs/goals<br>• Tracking, reporting, maintenance of hours and schedules.<br>• Review and update Standard Operating Procedure (SOP) documents as required.<br>• Improve flow of product through the station.<br>• Identify and address safety hazards within and participate in safety initiatives.<br>• Fully understand workflow, daily production goals, and number of Associates present each day.<br>A day in the life<br>• Lead by example.<br> • Role model for safe work behaviour’s<br> • Excellent communication skills (written &amp; verbal). • Meets or exceeds departmental production KPIs/goals. <br>• Demonstrated problem solving &amp; analytical skills. • Willingness to train and learn new skills. • Coach and mentor others to succeed. <br>• Able to handle long and short term multiple tasks, whilst working in a high stress, fast paced environment. <br>• Able to work weekends and provide overtime support (AM &amp; PM).<br>• Must be willing to work flexible schedules / shift including night shift.<br>- 1+ years of Microsoft Office (Word, Excel, and Outlook) experience<br>- high school diploma or equivalent<br>- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays<br>- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach<br>- Work 40 hours/week, and overtime as required<br>- Bachelor's degree or equivalent<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>Job Overview PulseMediaNL is seeking a highly organized, proactive, and detail-oriented Administrative Professional Office Support to join our remote team. In this role, you will provide essential administrative and operational support to ensure the smooth day-to-day functioning of the organization. You will work closely with management and cross-functional teams, helping coordinate schedules, maintain records, manage communications, and support various administrative projects. The ideal candidate is self-motivated, adaptable, and comfortable working independently in a remote environment while maintaining excellent communication and organizational skills.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Manage daily administrative operations and ensure tasks are completed efficiently.</li><li>Coordinate calendars, schedule meetings, and organize appointments across multiple time zones.</li><li>Respond to emails, phone calls, and internal communications in a professional and timely manner.</li><li>Prepare, edit, proofread, and format reports, presentations, spreadsheets, and business documents.</li><li>Maintain digital filing systems and ensure confidential information is securely organized.</li><li>Monitor office workflows and recommend process improvements to increase efficiency.</li><li>Assist with data entry, record management, and database updates with a high level of accuracy.</li><li>Coordinate virtual meetings by preparing agendas, distributing meeting materials, and recording meeting notes when required.</li><li>Support project managers and leadership with administrative tasks and deadline tracking.</li><li>Handle travel arrangements, expense reports, and vendor coordination when applicable.</li><li>Assist with onboarding documentation and administrative support for new team members.</li><li>Maintain inventory records for office equipment and software subscriptions where applicable.</li><li>Conduct online research and compile information to support business initiatives.</li><li>Collaborate with team members to ensure smooth communication and workflow across departments.</li><li>Perform additional administrative duties and special projects as assigned.</li></ul><p>Technical Skills</p><p>Candidates should have experience with:</p><ul><li>Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)</li><li>Google Workspace (Docs, Sheets, Drive, Calendar)</li><li>Zoom, Microsoft Teams, or Google Meet</li><li>Slack or similar communication platforms</li><li>Cloud-based file management systems</li><li>Project management software</li><li>Basic spreadsheet reporting and data management</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent required; Associate's or Bachelor's degree in Business Administration, Office Management, or a related field is preferred.</li><li>Minimum of 2 years of administrative, office support, executive assistant, or related experience.</li><li>Excellent written and verbal communication skills.</li><li>Strong organizational and time management abilities.</li><li>Exceptional attention to detail and accuracy.</li><li>Ability to prioritize multiple tasks and meet deadlines.</li><li>Strong problem-solving skills with a proactive mindset.</li><li>Ability to work independently with minimal supervision.</li><li>High level of professionalism and discretion when handling confidential information.</li><li>Reliable internet connection and a dedicated remote workspace.</li></ul><p>Preferred Qualifications</p><ul><li>Experience working in a fully remote environment.</li><li>Familiarity with project management platforms such as Asana, Trello, Monday.com, or ClickUp.</li><li>Experience supporting executives or leadership teams.</li><li>Basic knowledge of bookkeeping or financial administration.</li><li>Experience in digital media, marketing, or creative industries is an advantage.</li></ul>

<p>JOB SUMMARY Manages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Leads the emergency response team for all facility issues.</p><p>Managing Property Operations and Engineering Budgets Supervises Engineering in the absence of the Director of Engineering. Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems. Maintains and operates equipment at optimum effectiveness, efficiency and safety. Establishes and manages an effective rooms maintenance program. Ensures compliance with all Engineering departmental policies, standards and procedures. Manages department's controllable expenses to achieve or exceed budgeted goals. Select and order or purchase new equipment, supplies, and furnishings. Inspect and evaluate the physical condition of facilities in order to determine the type of work required. Recommend or arrange for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment. Supervises the day to day operations of Engineering.</p><p>Maintaining Property Standards Maintains accurate logs and records as required. Assists in effectively planning, scheduling and evaluating preventative maintenance programs.</p><p>Providing Exceptional Customer Service Handles guest problems and complaints effectively. Empowers employees to provide excellent customer service. Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.</p><p>Managing Profitability Helps establish priorities for total property maintenance needs. Ensures on-going communication occurs in all areas of responsibility to create awareness of business objectives, awareness of expectations and recognition of exemplary performance.</p><p>Managing and Conducting Human Resources Activities Celebrates successes and publicly recognizes the contributions of team members. Establishes and maintains open, collaborative relationships with employees. Ensures employees are treated fairly and equitably. Strives to improve service performance. Provides feedback to employees based on observation of service behaviors. Supervises employee's ability to execute departmental and property emergency procedures. Reviews employee satisfaction results to identify and address employee problems or concerns. Solicits employee feedback. Helps ensure regulatory compliance to facility regulations and safety standards. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Ensures property policies are administered fairly and consistently.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. OR 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</p>