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<h3 >About the Role</h3> <p >Oil Support Services is seeking a <strong >Shipping Crude Officer</strong> to manage the loading and logistics of crude oil for tanker shipments. This full-time position is based in the Eastern Province and requires 5-10 years of experience in a related field. The role ensures safe and efficient operations, coordinating with various internal and external stakeholders.</p> <h3 >Key Responsibilities</h3> <ul > <li >Manage the loading of crude oil for tanker shipments, overseeing all logistical aspects.</li> <li >Ensure the safe and efficient execution of all shipping operations.</li> <li >Coordinate with supervisors, operators, tanker crew, and port authorities.</li> <li >Follow all relevant section policies, processes, standard operating procedures, and instructions to maintain controlled and consistent work.</li> <li >Oversee day-to-day operations within the Crude Section to ensure work continuity.</li> <li >Prepare timely and accurate reports for the section, adhering to company requirements, policies, and standards.</li> <li >Comply with all relevant safety, health, and environmental procedures to maintain a healthy and safe work environment.</li> </ul> <h3 >Duties and Operational Management</h3> <ul > <li >Plan and coordinate crude oil shipments, including necessary documentation, permits, and schedules.</li> <li >Ensure compliance with all regulations governing crude oil transportation, such as safety, environmental, and customs requirements.</li> <li >Manage daily crude shipment operations, including loading, unloading, monitoring quantities and quality, and metering to prevent ship-shore differences.</li> <li >Manage risks associated with shipments, ensuring proper certification and considering weather conditions.</li> <li >Communicate with stakeholders such as terminal operators, vessel operators, customers, and regulatory authorities to ensure timely and efficient cargo delivery.</li> <li >Maintain accurate records of crude oil transfers, schedules, shipping documents, and manifests.</li> </ul> <h3 >Internal and External Relationships</h3> <p >This role involves significant communication and collaboration. Internally, the officer will work with the Mooring Master, Shipping Agents, Petroleum Inspectors, and the Production Department. Externally, interactions will include tankers, government entities, and other relevant parties as required.</p> <h3 >Qualifications and Experience</h3> <ul > <li >A minimum of <strong >5 to 10 years of experience</strong> in crude oil shipping or a related field.</li> <li >Demonstrated ability to manage complex logistics and coordinate with multiple stakeholders.</li> <li >Strong understanding of safety, environmental, and customs regulations pertaining to crude oil transportation.</li> <li >Proficiency in preparing accurate and timely reports.</li> </ul> <h3 >Additional Information</h3> <p >The post holder may be required to undertake additional duties that are reasonably expected and form part of the function of the post. Salary information for this position will be disclosed during the recruitment process.</p>

Sr Lab Equipment Maintenance Engineer (Liquid Chromatography - Mass Spectrometry)<br>Analytical Technologies Unit, Research Infrastructure and Equipment Maintenance<br>Summary The Senior Lab Equipment Maintenance Specialist provides professional expert service and support for high-tech/high-end laboratory research equipment by performing field service repairs, maintenance, calibrations, and alignments. He/she will be a mentor to junior maintenance personnel, and will prepare, plan and complete user maintenance and equipment operation training sessions. The Senior LEM Specialist will deliver the highest level of service to maximize equipment uptime while minimizing maintenance costs. The Senior LEM Specialist will work within guidelines established by the LEM Director and Laboratory Equipment Maintenance Leads and will follow established standard operating procedures.<br>Major Responsibilities Respond quickly to maintenance and troubleshooting requests Complete assigned work at the highest possible level of quality and in a timely manner Coordinate with end-user to schedule equipment maintenance and other services Build and maintain strategic functional and productive relationships with research equipment manufacturers and vendors Leverage relationships with the manufacturers to facilitate the necessary support and training for the team. Confer with lab equipment operators/manufacturers/agents to identify and diagnose problems and implement appropriate solutions Identify required spare parts, work with the lead to optimize stock level and assist with the ordering process. Provide sufficiently detailed, grammatically correct, and regular communications to end-users Maximize insourcing of maintenance activities and coordinate vendor visits, if necessary, while minimizing the equipment downtime. Participate in professional development trainings, seminars, and other activities to remain at a highly competent level of expertise on assigned equipment Collaborate with the team to sustain high service levels through workload sharing, cross-training, and providing mentorship. Instruct end user on preventative equipment maintenance strategies and proper instrument use Provide occasional value-added user training sessions on assigned equipment within expertise Comply with all HSE and KAUST safety policies, practices, and procedures at all times. Develop and maintain safe habits and practices with regard to safety requirements on site and in the workshop and report any breaches or concerns on health and safety matters to the appropriate supervisor Identify process improvement areas to improve efficiency and increase automation Work closely and productively with the Lab Equipment Maintenance Leads in a professional manner to define and complete any additional objectives Ability to work extended hours (as needed) Perform other job-related duties as assigned Ability to travel 10% of the time for training and external services<br>Personal Requirements Competencies Demonstrated ability to effectively troubleshoot major electrical and mechanical components of research instruments and equipment and make repairs in a timely manner Demonstrated professional customer service skills and etiquette A strong sense of urgency in executing and completing assigned work Efficiently manages a varied workload while under pressure; accomplishing tasks with minimal supervision Demonstrated effective leadership ability Team player with a flexible can-do attitude Excellent problem solving and analytical skills Strong planning and organizational skills Ability to communicate in a clear and concise manner Excellent command of the English language (read, write and speak English) Ability to work effectively in a multi-cultural international environment and help foster a cooperative work environment Highly proficient in Microsoft Office applications Ability to develop high quality Standard Operating Procedures (SOPs)<br>Qualifications Essential: Bachelor’s degree in science or engineering Factory service training in the class of equipment covered by the unit Proficiency with Microsoft Office Suite Preferable:Proficiency with using a computerized maintenance management system (CMMS) such as SAP. Training in quality systems such as ISO 9001:2015, Six Sigma and Lean principles.<br>Experience Minimum 7 years’ experience as a field service engineer or in-house maintenance engineer performing service-level maintenance and repairs on Liquid chromatography–mass spectrometry (LC–MS) from Bruker covering the following models:Fourier Transform Ion Cyclotron Resonance (FT-ICR), Trapped Ion Mobility Spectrometry combined with Time-of-Flight (TIMS-TOF), Quadrupole Time-of-Flight (Q-TOF) and Matrix-Assisted Laser Desorption Ionization - Time of Flight (MALDI-TOF) Experience with other major manufacturers is considered a plus Experience providing service to academic organizations is considered a plus

1. Job Basic Information Job Title: Building Materials Procurement Manager (Saudi Arabia) Department: JD Industrial - Middle East Business Department Work Location: Riyadh, Saudi Arabia Reporting Line: Middle East Procurement Director Company Introduction: As an industrial supply chain subsidiary of JD Group, JD Industrial has a market value of about 30 billion RMB. It serves over 7,000 key enterprise clients and more than 2.6 million SMEs with over 40 million SKUs on the platform. Focusing on Saudi Arabia and the UAE, our Middle East business provides one-stop procurement solutions for building materials, MRO and engineering equipment.<br>2. Core Job Responsibilities2.1 Category Strategy & Planning for Building Materials Formulate category procurement strategies for Saudi building materials (including steel, cement, sand and gravel, aluminum materials, doors & windows, bathroom fixtures, stone materials, fire-fighting materials, etc.), align with local infrastructure, residential and industrial project demands, and deliver annual/quarterly category plans and cost reduction targets. Conduct in-depth research on Saudi building materials market conditions, price trends, production capacity distribution and import policies (including tariff, customs clearance and certification requirements), and establish a market price benchmark database and early warning mechanism. Analyze historical procurement data, cost structure and supplier performance, identify cost-saving opportunities, and promote the implementation of centralized procurement, framework agreements and local sourcing strategies.2.2 Supplier Development & Full Lifecycle Management Build a local supplier pool for Saudi building materials, develop high-quality manufacturers, traders and agents, focusing on suppliers with cost-effectiveness, valid certifications (e.g., SASO) and stable production capacity. Lead supplier admission assessment (qualification, production capacity, quality, pricing, delivery and after-sales service), on-site audit, business negotiation and contract signing, and establish a qualified supplier directory. Implement supplier performance management (including quality pass rate, on-time delivery rate, price competitiveness and service response), conduct monthly/quarterly performance evaluation, optimize supplier structure via survival of the fittest, and resolve supply anomalies in quality, delivery and claims. Maintain relationships with core suppliers, negotiate long-term cooperation agreements, credit terms, rebates and joint cost reduction plans, and build strategic partnership relationships.2.3 Full-process Procurement Execution & Performance Control Align with project and client demands in the Middle East, integrate procurement requirements, formulate bidding and procurement schemes (tendering, price comparison and negotiation), and lead business negotiation and contract execution. Manage the full lifecycle of procurement orders, including order placement, delivery follow-up, quality sampling inspection, logistics tracking, customs clearance coordination, warehousing acceptance and reconciliation & settlement, to ensure efficient delivery with guaranteed quality, quantity and cost. Control overall procurement costs, review supplier quotations, drive price comparison and cost reduction initiatives, and manage comprehensive costs including unit price, freight, tariff and customs clearance fees. Handle procurement exceptions such as quality disputes, delivery delays, goods damage and shortage, claims and return & replacement, and minimize business losses.2.4 Compliance, Risk Control & System Construction Ensure all procurement activities comply with Saudi laws and regulations, customs policies, SASO certification requirements, as well as JD Group’s procurement management systems and integrity compliance rules. Establish a sound procurement risk control system to prevent potential risks including price fraud, supplier default, compliance violations and integrity risks, and conduct regular internal risk self-inspection and audit. Promote standardization and digitalization of procurement processes, improve category databases, supplier files and price ledgers, and connect with JD Industrial’s procurement system to enhance operational efficiency and transparency.<br>3. Job Requirements3.1 Education & Major Bachelor’s degree or above, major in Supply Chain Management, Procurement Management, Civil Engineering, Material Engineering, International Trade or related fields.3.2 Work Experience5+ years of working experience in building materials procurement, including 2+ years of experience in local procurement or engineering project building materials procurement in Saudi Arabia/Middle East, with in-depth knowledge of the Saudi building materials market and supplier ecosystem. Proven independent procurement and supplier management experience in core building material categories (steel, cement, aluminum materials, doors & windows, bathroom fixtures), with successful track records of building supplier pools from scratch or driving category cost reduction.3.3 Language Proficiency Fluent in English (listening, speaking, reading and writing) for daily work; Arabic proficiency is a strong plus.

<h3 >About the Role</h3> <p >Mada Al Saudia for Trading &amp; Development is seeking a dedicated <strong >Sales Representative</strong> to join our sales team. This full-time role is based in <strong >Jeddah</strong> and <strong >Makkah</strong>, focusing on B2B sales. We are looking for ambitious individuals with direct market experience to attract new clients, establish sales channels, and build sustainable commercial partnerships.</p> <h3 >Key Responsibilities</h3> <ul > <li >Attract new clients and establish effective accounts and sales points.</li> <li >Communicate with decision-makers and purchasing managers, presenting company products professionally.</li> <li >Prepare price offers, negotiate terms, and close sales deals.</li> <li >Follow up with clients, manage collections, process re-orders, and actively work on account development.</li> <li >Conduct field visits and achieve monthly sales targets.</li> <li >Document all visits, client interactions, and sales opportunities within the CRM system.</li> </ul> <h3 >Targeted Market Sectors</h3> <p >The role involves targeting and developing business within various sectors, including:</p> <ul > <li >Hotels, Restaurants, Cafes, and the <strong >HORECA</strong> sector.</li> <li >Health food stores, natural product retailers, and specialized pharmacies.</li> <li >Supermarkets, hypermarkets, and modern retail points.</li> <li >Distributors, agents, hospitality, and catering companies.</li> </ul> <h3 >Qualifications and Requirements</h3> <ul > <li >Previous experience in field sales or B2B corporate sales is required, with a preference for candidates demonstrating 0-1 years of relevant experience.</li> <li >Experience in the food and beverage, health and natural products, or HORECA sectors is preferred.</li> <li >A proven track record in opening new accounts and achieving sales targets.</li> <li >Good knowledge of the market, clients, and distribution areas.</li> <li >Strong communication, negotiation, persuasion, and deal-closing skills.</li> <li >Ability to work effectively in the field, manage time efficiently, and ensure continuous follow-up.</li> <li >Possession of a car and a valid driving license is preferred.</li> </ul> <h3 >Benefits</h3> <ul > <li >Basic salary.</li> <li >Performance-linked commissions and incentives.</li> <li >Marketing support and product introductory materials.</li> <li >Opportunity for professional growth and increased responsibilities as the company expands.</li> </ul> <h3 >Application Process</h3> <p >Interested candidates are invited to apply through the job advertisement on LinkedIn. Please attach an updated CV and include the following details:</p> <ul > <li >Years of experience and sectors previously worked in.</li> <li >Key accounts or clients successfully acquired.</li> <li >Most prominent sales achievement during the last year.</li> <li >The city and areas you are able to cover.</li> <li >Your expected salary.</li> </ul>

<h3 >About the Role</h3> <p >Mada Al Saudia for Trading &amp; Development is seeking a dedicated <strong >Sales Representative</strong> to join our sales team. This full-time role is based in <strong >Jeddah</strong> and <strong >Makkah</strong>, focusing on B2B sales. We are looking for ambitious individuals with direct market experience to attract new clients, establish sales channels, and build sustainable commercial partnerships.</p> <h3 >Key Responsibilities</h3> <ul > <li >Attract new clients and establish effective accounts and sales points.</li> <li >Communicate with decision-makers and purchasing managers, presenting company products professionally.</li> <li >Prepare price offers, negotiate terms, and close sales deals.</li> <li >Follow up with clients, manage collections, process re-orders, and actively work on account development.</li> <li >Conduct field visits and achieve monthly sales targets.</li> <li >Document all visits, client interactions, and sales opportunities within the CRM system.</li> </ul> <h3 >Targeted Market Sectors</h3> <p >The role involves targeting and developing business within various sectors, including:</p> <ul > <li >Hotels, Restaurants, Cafes, and the <strong >HORECA</strong> sector.</li> <li >Health food stores, natural product retailers, and specialized pharmacies.</li> <li >Supermarkets, hypermarkets, and modern retail points.</li> <li >Distributors, agents, hospitality, and catering companies.</li> </ul> <h3 >Qualifications and Requirements</h3> <ul > <li >Previous experience in field sales or B2B corporate sales is required, with a preference for candidates demonstrating 0-1 years of relevant experience.</li> <li >Experience in the food and beverage, health and natural products, or HORECA sectors is preferred.</li> <li >A proven track record in opening new accounts and achieving sales targets.</li> <li >Good knowledge of the market, clients, and distribution areas.</li> <li >Strong communication, negotiation, persuasion, and deal-closing skills.</li> <li >Ability to work effectively in the field, manage time efficiently, and ensure continuous follow-up.</li> <li >Possession of a car and a valid driving license is preferred.</li> </ul> <h3 >Benefits</h3> <ul > <li >Basic salary.</li> <li >Performance-linked commissions and incentives.</li> <li >Marketing support and product introductory materials.</li> <li >Opportunity for professional growth and increased responsibilities as the company expands.</li> </ul> <h3 >Application Process</h3> <p >Interested candidates are invited to apply through the job advertisement on LinkedIn. Please attach an updated CV and include the following details:</p> <ul > <li >Years of experience and sectors previously worked in.</li> <li >Key accounts or clients successfully acquired.</li> <li >Most prominent sales achievement during the last year.</li> <li >The city and areas you are able to cover.</li> <li >Your expected salary.</li> </ul>

<p>The incumbent in this position is responsible for following up to materialize the budgeted revenues of all segments. The position focuses on hotel's national and international accounts in terms of individual bookings.</p><p><b><br></b></p><p><b>KEY ROLES &amp; RESPONSIBILITIES</b></p><ul><li>Ensure all reservation enquires are professionally, and promptly handled and that there is no loss of business</li><li>Conduct training to existing and new agents in the team to maintain and improve reservation selling skills</li><li>Handle and resolve Guest issues in a positive manner so as to protect company revenue and result in Guest satisfaction</li><li>Develop and maintain the department schedule whereby there is appropriate coverage to handle reservation calls, minimizing loss of calls, and ensuring a high level of conversion into bookings</li><li>Track calls using standard call conversion sheets and report results daily, weekly and monthly</li><li>Set and amend selling strategies across all channels, and segments as directed by the direct report as applicable per property level</li><li>Run reports as required by Hotel and company standards; assist the Director of Revenue Management or other direct report, to maintain, make change in the Reservation/Property Management/Revenue Management system (if applicable) at property level as required</li><li>Maintain administration procedures, as per company and Hotel standards; this includes all reservations and requests are confirmed with in 24 hours, no show charges are validated and sent to Finance for posting, filing system is maintained, and new ones set up; fax machine is checked and correspondence is placed in the applicable place(s)</li><li>Conduct annual reviews, recommend appropriate succession plan for Employee(s) development in order to ensure the sustainability of the reservation department; provide suggestion for improvement, and identify barriers to its success, and ways to overcome these</li><li>Monitor and report results of any incentive programs in place; responsible to make sure integrity of the program is maintained, and that all requirements are followed</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Creativity, Stress Management, Self-Development, Listening and Oral Skills</li><li>Ability to handle multiple tasks</li><li>Ability to delegate and organize work flow</li><li>Ability to meet deadlines consistently</li><li>Leadership skills</li><li>Managing, training and instructing skills</li></ul><h3>QUALIFICATIONS</h3><ul><li>Degree/Diploma in Training and Development or Hotel Management</li><li>Working knowledge of Opera, Microsoft Office.</li></ul><h3>EXPERIENCE</h3><ul><li>Minimum 3 years experience in Hotel or Resort.</li><li>Luxury hotel or resort background preferred</li><li>Understands the local culture and have worked in the region.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Export Logistics Manager (Manufacturing) <ul> <li><span>Posting Date</span>: 06/08/2026</li> <li><span>Ref</span>: E9895</li> <li><span>Position</span>: Export Logistics Manager (Manufacturing)</li> <li> </li><li><span>Location</span>: KSA</li> <li><span>City</span>: Jeddah</li> <li> </li><li><span>Sector</span>: Manufacturing</li> <li><span>Years of Experience</span> 10+ Years</li> <li> </li><li><span>Qualification</span>: Degree in Engineering, Supply Chain Management, Logistics, Business, or equivalent</li> <li><span>Salary</span>: Undisclosed</li> <li><span>Workdays</span>: 5 Working Days</li> <li> </li><li><span>Description</span>: ➜We are looking for an experienced Export Logistics Manager to join our manufacturing facility in Jeddah, Saudi Arabia. Reporting directly to the Supply Chain Manager, the ideal candidate will manage the complete full-cycle export process, oversee shipping operations, maintain compliance with Saudi government documentation and customs, and streamline end-to-end logistics workflows.<br> ➜Key Responsibilities<br> •Full-Cycle Export &amp; Customs Management<br> •Direct and execute the complete full-cycle export operation from factory floor dispatch to international port of arrival.<br> •Manage all governmental documentation and legal compliance required by Saudi customs, ports, and regulatory bodies (e.g., Certificates of Origin, Bills of Lading, Customs Declarations, Chamber of Commerce attestation).<br> •Oversee relationships with customs clearance agents, freight forwarders, and shipping lines, particularly across Jeddah ports and logistics hubs.<br> •Manufacturing Logistics &amp; Shipping Operations<br> •Coordinate daily shipping schedules with manufacturing production teams to ensure smooth outbound material flow.<br> •Negotiate competitive shipping rates, carrier contracts, and SLAs for ocean, land, and air freight channels.<br> •Monitor shipping lead times, container booking availability, and vessel schedules to maintain on-time delivery targets.<br> ➜Operational Excellence &amp; Compliance<br> •Track key performance indicators (KPIs) including demurrage fees, freight costs, document accuracy, and transit times.<br> •Resolve export delays, documentation holds, and logistics bottlenecks swiftly to minimize operational downtime.<br> ➜Candidate Qualifications &amp; Skill Requirements<br> •Education: Bachelor's degree in Engineering, Supply Chain Management, Logistics, Business, or equivalent.<br> •Experience: 10+ Years with proven track record in logistics and shipping management within a manufacturing environment, ideally based in or familiar with Jeddah.<br> •Export Expertise: In-depth, practical knowledge of full-cycle export procedures and Saudi government export documentation.<br> •Location/Sourcing: Must be currently residing in Saudi Arabia with valid transferable work authorization.<br> •Languages: Professional fluency in written and spoken English is strictly required. <br> More<br> </li> </ul> <br> <br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h3 >About the Role</h3> <p >2P Perfect Presentation is seeking a <strong >Senior Quality Assurance Specialist</strong> to join its team. This full-time position is based in the Makkah region, with opportunities in both Jeddah and Makkah cities. The role focuses on leading quality assurance initiatives within the Contact Center environment.</p> <h3 >Role Overview</h3> <p >The Senior Quality Assurance Specialist will be responsible for monitoring and evaluating customer interactions to ensure compliance with established quality standards. This role involves driving continuous improvement initiatives and providing essential coaching and guidance to quality analysts, team leaders, and customer service teams. The primary objective is to enhance overall service excellence across the Contact Center operations.</p> <h3 >Key Responsibilities</h3> <ul > <li >Lead and oversee quality assurance activities for inbound and outbound calls, emails, and chat interactions.</li> <li >Develop, maintain, and improve quality monitoring frameworks, scorecards, and evaluation criteria.</li> <li >Monitor customer interactions to ensure compliance with company policies, procedures, client requirements, and regulatory standards.</li> <li >Conduct calibration sessions with quality analysts, team leaders, and operations to ensure consistent and fair evaluations.</li> <li >Analyze quality trends, identify root causes of recurring issues, and recommend corrective and preventive actions.</li> <li >Provide detailed feedback, coaching, and performance improvement recommendations to agents, team leaders, and quality analysts.</li> <li >Prepare and present quality performance reports, dashboards, and actionable insights to management.</li> <li >Collaborate with Operations, Training, and Workforce Management teams to implement quality improvement initiatives.</li> <li >Support process optimization and customer experience enhancement projects.</li> <li >Ensure quality KPIs and service standards are consistently achieved and continuously improved.</li> <li >Mentor junior Quality Analysts and support their professional development.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Bachelor's degree in Business Administration or a related field, or equivalent experience.</li> <li >0-1 year of experience in a relevant field.</li> <li >Experience in coaching, calibration sessions, and continuous improvement initiatives.</li> </ul> <h3 >Required Skills and Knowledge</h3> <ul > <li >Strong knowledge of contact center KPIs, quality assurance methodologies, customer service standards, and performance management.</li> <li >Experience using call monitoring, quality management, and reporting tools.</li> <li >Advanced proficiency in Microsoft Excel and reporting tools.</li> </ul> <h3 >Work Environment</h3> <p >This is a full-time position located within the Makkah region, with primary work locations in Jeddah and Makkah. The role involves working within a Contact Center setting, collaborating with various operational and support teams.</p>

Do you want to love what you do at work? Do you want to make a difference, an impact, transform people's lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?<br><br>If yes, then this is the job you're looking for. UXBERT Labs is one of the leading digital and user experience design agencies in the GCC, working with top regional and international brands such as STC, Amazon, Gucci, and more. As part of the Supertech Group—which also includes Hala Yalla, Saudi's #1 private event ticketing and experience booking platform, and Kafu Games, the largest esports tournament platform in MENA—we are continuously expanding our innovation footprint.<br><br>Responsibilities:<br><br>We are seeking a talented AI Engineer to join our team and bridge the gap between innovative<br><br>ideas and real-world applications. In this role, you will focus on applying existing AI models and<br><br>tools to develop practical systems, rather than creating new AI algorithms from scratch. You will<br><br>be responsible for building robust, scalable applications that leverage large language models<br><br>(LLMs), full-stack development, cloud technologies, and rapid prototyping techniques. The ideal<br><br>candidate thrives in a fast-paced environment, excels at turning concepts into functional<br><br>prototypes quickly, and has a strong command of tools like Lang Chain and Lang Graph to<br><br>streamline AI workflows.<br><br>Design, develop, and deploy full-stack applications that integrate AI models, with a focus<br><br>on LLMs for tasks such as natural language processing, generation, and automation.<br><br>Collaborate with cross-functional teams to rapidly prototype and iterate on ideas,<br><br>ensuring quick turnaround from concept to production-ready solutions.<br><br>Utilize Lang Chain and Lang Graph to build efficient, stateful AI agents and multi-step<br><br>workflows that apply existing models to solve real-world problems.<br><br>Implement cloud-based infrastructure (e.g., AWS, Azure, GCP) for hosting, scaling, and<br><br>managing AI applications, including data pipelines, APIs, and deployment pipelines.<br><br>Participate in live coding sessions and rapid development sprints to demonstrate and<br><br>refine solutions in real-time.<br><br>Optimize applications for performance, security, and reliability, ensuring seamless<br><br>integration of AI components into user-facing systems.<br><br>Troubleshoot and debug complex issues across the stack, from frontend interfaces to<br><br>backend AI logic and cloud deployments.<br><br>Stay updated on emerging AI tools and best practices to continuously improve<br><br>development processes and application efficiency.<br><br>Requirements<br><br>Bachelor's or Master's degree in Computer Science, Engineering, Artificial Intelligence,<br><br>or a related field (or equivalent experience).<br><br>Minimum 10+ years of experience in full-stack development, with proficiency in frontend<br><br>(e.g., React) and backend (e.g., PHP and Laravel, Node.js, Python, Django, Flask,<br><br>FAST API) technologies.<br><br>Working knowledge of leading AI coding platforms and tools, including Claude, Open AI<br><br>Cursor, and similar frameworks for building and integrating AI-driven applications<br><br>Strong expertise in working with Large Language Models (LLMs) such as GPT, BERT, or<br><br>similar, including fine-tuning, prompting, and integration into applications.<br><br>Hands-on experience with Lang Chain for chaining LLM calls and Lang Graph for building<br><br>graph-based AI applications.<br><br>Proven ability in cloud platforms (e.g., AWS, Azure, GCP), including services for<br><br>compute, storage, databases, and AI/ML (e.g., Sage Maker, Vertex AI).<br><br>Demonstrated skills in live coding and rapid prototyping to quickly validate and<br><br>implement ideas.<br><br>Solid understanding of software engineering principles, including version control (Git),<br><br>CI/CD pipelines, and agile methodologies.<br><br>Excellent problem-solving skills and the ability to work independently or in a team to<br><br>deliver high-quality results under tight deadlines.<br><br>Preferred Skills<br><br>Experience with additional AI frameworks like Hugging Face Transformers, Tensor Flow,<br><br>or PyTorch.<br><br>Knowledge of containerization (Docker) and orchestration (Kubernetes) for deploying AI<br><br>applications at scale.<br><br>Familiarity with data engineering tools (e.g., Apache Airflow, Spark) for handling AI data<br><br>pipelines.<br><br>Background in Dev Ops practices to automate infrastructure and deployment processes Strong communication skills to explain technical concepts to non-technical stakeholders<br><br>Benefits<br><br>Competitive salary and benefits package Opportunity to work on cutting-edge AI projects that impact real-world applications Flexible work environment with remote options Professional development opportunities, including access to conferences and training<br><br>If you are passionate about applying AI to solve practical challenges and can turn ideas into<br><br>reality at speed, we encourage you to apply!

Integrated Management Systems & Environmental Senior Specialist<br>Purpose of the Job<br>The Quality & Environmental Management Systems Manager is responsible for developing, implementing, and continually improving the Integrated Management System (IMS) for a port and terminal operation in line with ISO 9001, ISO 14001 and ISO 45001. He/she will act as the owner of the management systems for the terminal, ensuring compliance with Saudi regulations and standards, including those of Saudi Ports Authority (MAWANI) and the National Center for Environmental Compliance (NCEC), while driving improvements in service quality, safety and environmental performance.<br>Reporting ToHSE Manager<br>Key Accountabilities / Responsibilities<br>1. Integrated Management System (IMS) – Ports & Terminals Develop, implement and maintain an IMS (Quality, Environment, Health & Safety) aligned with ISO 9001, ISO 14001 and ISO 45001 for all port and terminal activities (marine, yard, gate, warehouse, maintenance, administration). Lead gap analyses, implementation and certification projects for new or existing terminals. Establish and maintain policies, procedures and work instructions covering cargo handling, vessel operations, stevedoring, equipment maintenance, marine services and support functions. Ensure alignment of IMS processes with port authority requirements, terminal concessions, licenses and permits.<br>2. Quality Management (ISO 9001) Ensure robust quality processes across the terminal (planning, operations, maintenance, customer service). Implement and maintain systems for nonconformities, corrective and preventive actions, and continuous improvement. Define and monitor quality KPIs, such as vessel turnaround time, truck turnaround time, equipment availability, damage rates, and service reliability. Support operational teams in root cause analysis for operational incidents (cargo damage, service failures, delays) and implement corrective actions. Coordinate customer complaint handling and ensure timely, professional response to shipping lines, agents and cargo owners.<br>3. Environmental Management (ISO 14001) – Marine & Terminal Focus Develop and maintain the Environmental Management System for port and terminal operations in line with ISO 14001 and Saudi environmental regulations (NCEC and other competent authorities). Identify and assess environmental aspects and impacts related to vessel operations (ballast water, bunkering, emissions, oily water, waste from ships) and terminal operations (fuel handling, spills, stormwater, sewerage, waste management, noise, dust, energy use). Ensure compliance with environmental permits, licenses and reporting requirements issued by NCEC and other relevant bodies.<br>4. Occupational Health & Safety Management (ISO 45001) Maintain and improve the Health & Safety Management System for terminal operations in line with ISO 45001 and applicable Saudi OSH regulations. Lead and support incident/accident investigations, root cause analysis and follow-up of corrective and preventive actions. Ensure contractor and subcontractor compliance with terminal HSE IMS requirements.<br>5. Audits, Compliance & Certification Plan, coordinate and conduct internal audits for ISO 9001, ISO 14001 and ISO 45001 across all departments and shifts. Act as Lead Auditor and primary contact for external certification and surveillance audits. Liaise with MAWANI, NCEC and other authorities on matters related to MS compliance, inspections and audits. Ensure timely closure and effectiveness of all audit findings and regulatory nonconformities.<br>6. Training, Awareness & Culture Develop and deliver training and awareness programs on quality, environment and IMS tailored to port and terminal operations (operators, supervisors, engineers, office staff, contractors). Support line managers in integrating IMS requirements into daily operations and performance management. Promote a culture of continuous improvement, safety and environmental stewardship.<br>7. Management Review & Reporting Prepare management review reports covering IMS performance, KPIs, audit results, incident statistics, stakeholder feedback, risks and opportunities. Provide regular reports to QHSSE VP & HSE Manager on quality, safety and environmental performance, including recommendations for improvement.<br>Qualifications / Capabilities Skills / Attributes Fluent English (spoken and written); strong ability to prepare procedures, reports and training material in English. Strong understanding of the Saudi regulatory environment related to ports and environment (MAWANI, NCEC and other relevant authorities).<br>Required Experience3–5 years of proven experience in a QHSE / Management Systems role within ports, container terminals, logistics hubs, industrial facilities or similar high-risk operations. Demonstrated track record of successfully implementing and achieving certification of management systems (ISO 9001 / ISO 14001 / ISO 45001) in other companies.<br>Education / Minimum Requirements Bachelor’s degree in engineering, Environmental Science, Quality Management, Occupational Health & Safety or a related field. Lead Auditor certifications in ISO 9001, ISO 14001 and ISO 45001.

Job Summary We are seeking an experienced Senior Commercial Manager to lead the commercial and contractual management of major construction projects in Riyadh. The ideal candidate will have extensive experience with mega-scale building projects, particularly high-rise towers, luxury hospitality, hotels, mixed-use developments, and other landmark projects, gained with Tier-1 / top-tier international or regional main contractors.<br>The successful candidate will be responsible for the overall commercial strategy, contract administration, cost management, variations, claims, procurement/commercial negotiations, and financial performance of the project.<br>Key Responsibilities Lead and manage the overall commercial and contractual functions of the project from pre-contract through completion and final account. Develop and implement the project’s commercial strategy in line with company objectives and contractual requirements. Manage major construction contracts, ensuring compliance with contractual obligations, commercial procedures, and project requirements. Review and administer FIDIC and other forms of construction contracts. Manage variations, change orders, claims, extensions of time, loss and expense, and contractual notices. Lead the preparation, submission, negotiation, and settlement of commercial claims and variations. Monitor project costs, commitments, cash flow, revenue, profitability, and commercial performance. Review and approve interim payment applications, subcontractor payments, valuations, and final accounts. Lead the commercial management of major subcontractors and suppliers, including procurement, negotiations, contract awards, and commercial settlements. Identify and mitigate commercial and contractual risks throughout the project lifecycle. Establish effective cost-control and commercial reporting systems and provide regular reports to senior management. Work closely with Project Directors, Project Managers, Planning, Cost Control, Procurement, Finance, and Legal teams. Review project budgets and forecasts and ensure appropriate corrective actions are implemented where required. Lead commercial negotiations with clients, consultants, subcontractors, and suppliers. Ensure proper documentation and records are maintained to support contractual entitlement and claims. Manage the close-out and final account process, including settlement of outstanding commercial and contractual matters. Mentor and manage the commercial team and ensure high standards of commercial governance and reporting.

We are looking for an experienced Finance Manager to lead our retail finance operations.<br>Key Responsibilities:Financial Reporting & Closing: Lead month/year-end closing, ensure full IFRS compliance, and oversee journal reviews, reconciliations, and financial statements. Retail & E-Commerce Business Support: Partner with Commercial, Supply Chain, and Digital teams to track channel performance, sales, gross margins, and OPEX. Inventory & Cost Control: Oversee inventory accounting, stock provisions/write-offs, and POS-to-GL reconciliations while investigating COGS variances. Cash Flow & Treasury Management: Monitor daily liquidity, support cash flow forecasting, manage working capital, and align vendor payments with cash plans. Budgeting & Variance Analysis: Assist the Finance Director in annual budgeting, long-term forecasting, and performance-to-budget tracking. Tax & Regulatory Compliance: Ensure accuracy for VAT/statutory filings, manage external audit processes, and adhere to local regulatory requirements (ZATCA). Team Leadership & Development: Direct and mentor the finance team, set clear performance objectives, and build a culture of accuracy and accountability. Process Improvement & Automation: Drive ERP enhancements, automate manual workflows, and strengthen internal reporting controls. Key Deliverables & Success KPIs: Closing & Reporting Accuracy, Inventory & COGS Integrity, Optimized Cash Flow, Audit & Tax Compliance, and Operational Efficiency.<br>Essential Qualifications & Skills:Bachelor's degree in Accounting, Finance, or a related field. Professional qualification such as CPA, ACCA, CMA, or equivalent is preferred.10–12 years of relevant finance and accounting experience, preferably within retail, consumer, e-commerce, or a large commercial organization. Strong experience in financial reporting, accounting, reconciliations, controls, and month-end closing. Previous experience managing and developing finance teams. Strong knowledge of IFRS and financial controls. Experience working with ERP systems and financial reporting tools. Strong Excel and financial analysis skills. Retail and e-commerce experience is a must.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Senior Procurement Engineer – MEP</p><p><b>Location:</b> Saudi Arabia</p><p><b>Department:</b> Procurement</p><p><b>Industry:</b> Construction &amp; Facility Management</p><p><b>Experience:</b> 10+ years | <b>MEP Procurement:</b> 5+ years</p><p>Position Summary</p><p>AKG Holding is seeking an experienced <b>Senior Procurement Engineer – MEP</b> to manage the end-to-end procurement of mechanical, electrical, plumbing, firefighting and ELV materials, equipment and specialist subcontract packages.</p><p>The role combines <b>technical MEP knowledge, strategic sourcing and commercial negotiation</b>. The successful candidate will evaluate technical requirements, identify and manage suppliers, compare bids, negotiate commercial terms, administer purchase orders and contracts, and ensure timely delivery while protecting <b>cost, quality and project programme</b>.</p><p>Key Responsibilities</p><p>1. Sourcing &amp; Supplier Management</p><ul><li>Identify, pre-qualify and develop suppliers, manufacturers, authorised distributors and specialist subcontractors.</li><li>Maintain and develop the approved vendor list, including supplier capability and performance records.</li><li>Build strong relationships with manufacturers and regional agents to secure competitive pricing, product availability and technical support.</li><li>Monitor supplier performance, delivery, quality and responsiveness, and address underperformance.</li></ul><p>2. Technical Evaluation</p><ul><li>Review MEP drawings, specifications, schedules and BOQs to establish procurement requirements.</li><li>Prepare complete RFQs and enquiry packages.</li><li>Review supplier technical submittals and identify deviations, alternatives and value-engineering opportunities.</li><li>Coordinate with Engineering, Design, QA/QC and Site teams to obtain technical approvals.</li><li>Ensure compliance with <b>Saudi Building Code, SASO, Civil Defence, utility authority requirements</b> and applicable international standards.</li></ul><p>3. Commercial Evaluation &amp; Negotiation</p><ul><li>Prepare technical and commercial bid comparisons and verify quotation arithmetic.</li><li>Normalise quotations on a like-for-like basis, including scope, exclusions, Incoterms, delivery and payment terms.</li><li>Negotiate <b>price, delivery, payment terms, warranties and contractual provisions</b>.</li><li>Prepare award recommendations with clear commercial justification.</li><li>Achieve measurable savings without compromising quality, specification or programme.</li></ul><p>4. Purchase Orders &amp; Contract Administration</p><ul><li>Prepare, issue and administer purchase orders, supply agreements and subcontract packages.</li><li>Maintain the PO register and monitor commitments, deliveries and outstanding actions.</li><li>Manage variations, amendments and back-charges in accordance with company procedures.</li><li>Coordinate required <b>LCs, bank guarantees, advance payment guarantees and performance bonds</b>.</li><li>Complete order close-out, including final delivery, documentation, warranties and retention release.</li></ul><p>5. Cost Control &amp; Reporting</p><ul><li>Prepare procurement budgets, forecasts and cost reports for assigned MEP packages.</li><li>Track committed costs against approved budgets and explain variances.</li><li>Report procurement pipeline, awards, savings, delivery status and key risks.</li><li>Support tendering and estimating activities by obtaining budgetary quotations.</li></ul><p>6. Logistics &amp; Delivery</p><ul><li>Align procurement activities and lead times with the construction programme.</li><li>Identify and manage long-lead MEP items.</li><li>Coordinate shipping, customs clearance, inspection and delivery of imported equipment.</li><li>Expedite suppliers and implement recovery actions when delays threaten the programme.</li><li>Coordinate with Stores and Site teams on material receipt and discrepancies.</li></ul><p>7. Compliance &amp; Governance</p><ul><li>Ensure all procurement activities comply with company policies, delegation of authority and audit requirements.</li><li>Maintain complete and auditable procurement records.</li><li>Support applicable local-content requirements and reporting.</li><li>Verify supplier documentation, including <b>Commercial Registration, VAT registration and relevant certifications</b>.</li><li>Maintain confidentiality, declare conflicts of interest and uphold the highest standards of ethical procurement.</li></ul><p>Required Qualifications &amp; Experience</p><p>Essential</p><ul><li><b>Bachelor’s degree in Mechanical or Electrical Engineering.</b></li><li>Minimum <b>10 years of procurement experience</b>, including at least <b>5 years in MEP procurement</b> within construction, contracting or facility management.</li><li>Proven procurement experience across <b>HVAC, electrical, plumbing, firefighting and ELV</b> packages.</li><li>Strong ability to read and interpret <b>MEP drawings, specifications, schedules and BOQs</b>.</li><li>Proven experience negotiating and awarding high-value packages, with demonstrable cost savings.</li><li>Strong knowledge of the <b>Saudi MEP supplier and subcontractor market</b>, including local manufacturers, authorised agents and import channels.</li><li>Advanced working knowledge of <b>Microsoft Excel</b> for bid comparisons, cost analysis and reporting.</li><li>Strong written and spoken <b>English</b>.</li><li>Transferable Iqama or legal eligibility to work in Saudi Arabia.</li><li>Available to join within <b>30 days</b>.</li></ul><p>Preferred</p><ul><li>Professional certification such as <b>CIPS, CSCP or CPSM</b>.</li><li>Experience with <b>SAP MM, Oracle, Odoo or other ERP procurement systems</b>.</li><li>Arabic language skills.</li><li>Experience working with government or semi-government clients.</li><li>Familiarity with <b>Etimad</b>.</li><li>Knowledge of local-content requirements and reporting frameworks.</li><li>Experience with <b>Letters of Credit and international procurement</b>.</li><li>Saudi driving licence.</li></ul><p>Technical Knowledge</p><p>The successful candidate should have working procurement knowledge of:</p><p><b>HVAC:</b> Chillers, AHUs, FCUs, package units, VRF, pumps, ductwork, insulation and controls.</p><p><b>Electrical:</b> MV/LV switchgear, transformers, DBs, cables, cable trays, containment, busbar, lighting, generators and UPS.</p><p><b>Plumbing &amp; Drainage:</b> Pipework, fittings, valves, pumps, water tanks, water heaters, sanitary ware and drainage systems.</p><p><b>Firefighting &amp; Fire Alarm:</b> Fire pumps, sprinklers, standpipes, gas suppression, fire alarm and detection systems, including Civil Defence requirements.</p><p><b>ELV &amp; BMS:</b> Building management systems, CCTV, access control, structured cabling and public address systems.</p><p><b>Standards:</b> Saudi Building Code, SASO, ASHRAE, NFPA, IEC, BS/EN and relevant utility authority requirements.</p><p>What We Are Looking For</p><p>We are looking for a <b>commercially strong and technically capable MEP procurement professional</b> who can independently manage procurement packages from enquiry through award, delivery and close-out.</p><p>The ideal candidate combines:</p><ul><li>Strong MEP technical understanding</li><li>Excellent supplier and subcontractor networks</li><li>Proven negotiation and cost-saving ability</li><li>Strong commercial and analytical skills</li><li>Excellent Excel and procurement reporting capabilities</li><li>Ability to manage multiple projects and long-lead packages</li><li>Strong knowledge of the Saudi construction and supplier market</li><li>High standards of integrity, accountability and attention to detail</li></ul><p><b>If you have the technical expertise, Saudi market knowledge and commercial strength to deliver high-value MEP procurement packages, we would like to hear from you.</b> </p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Core Competencies</p><ul><li><b>Commercial Judgement</b> — Balances cost, quality, risk and programme.</li><li><b>Negotiation</b> — Secures competitive terms while maintaining strong supplier relationships.</li><li><b>Analytical Skills</b> — Accurate in reviewing quotations, costs, quantities and scope.</li><li><b>Communication</b> — Clear and effective with suppliers and internal stakeholders.</li><li><b>Ownership</b> — Drives procurement packages through to completion and escalates risks early.</li><li><b>Integrity</b> — Maintains transparency, confidentiality and accurate records.</li><li><b>Working Under Pressure</b> — Manages multiple packages and deadlines without compromising accuracy.</li></ul><p><br></p></div>

Primary objective:The Training and Development Manager is responsible for designing, implementing, and continuously improving the learning and development strategy across Misk Schools, ensuring that employees at all levels are equipped with the knowledge, skills, and competencies needed to perform effectively and grow within the organization. The role leads the full training cycle, from identifying development needs to designing, delivering, and evaluating high-impact learning programs.<br>Working closely with Human Resources leadership and department heads, the Training and Development Manager builds a culture of continuous learning that supports Misk Schools' strategic objectives, strengthens employee engagement and retention, and prepares talent for future leadership roles.<br>Areas of responsibility:Design and lead the annual Training and Development strategy and plan in alignment with Misk Schools' overall Human Capital strategy and objectives. Conduct regular Training Needs Analysis (TNA) across departments to identify skill gaps and development priorities. Design, develop, and deliver training programs and workshops covering technical, behavioral, and leadership competencies. Manage and continuously improve the new employee onboarding and induction program. Develop and oversee leadership and management development programs to build a strong internal talent pipeline. Select, manage, and evaluate external training providers, consultants, and vendors, ensuring quality and value for money. Manage the Training and Development budget, ensuring effective and efficient use of resources. Oversee the Learning Management System (LMS), ensuring content is kept up to date and that utilization is tracked and reported. Evaluate the effectiveness and impact of training programs using recognized evaluation models (e.g., Kirkpatrick), and report on training ROI. Collaborate with department heads and line managers to align training initiatives with performance management and career development plans. Support succession planning efforts by identifying high-potential employees and designing targeted development interventions. Ensure all mandatory and compliance-related training (e.g., safeguarding, health and safety, code of conduct) is completed and properly documented. Maintain accurate training records and certificates, and ensure compliance with relevant regulatory and accreditation requirements. Keep abreast of best practices, emerging trends, and innovations in learning and development, and recommend improvements accordingly. Prepare periodic reports and dashboards on training activities, participation, and outcomes for HR leadership and senior management. Undertake additional duties as and when required by the line manager.<br>Qualifications:Bachelor's Degree in Human Resources, Business Administration, Education, or a related field (essential). Master's Degree in Human Resources, Organizational Development, Education, or a related field (preferred). Professional certification in Training and Development (e.g., CIPD, ATD, SHRM-CP) is a plus (desirable).<br>Experience:+5 years' experience in training and development, learning and development, or organizational development roles.+2 years' experience in a supervisory or managerial capacity. Proven track record of designing, delivering, and evaluating effective training programs. Experience with Learning Management Systems (LMS) and e-learning tools. Experience within the education sector is preferred.<br>Skills, Knowledge and Abilities:Strong instructional design and facilitation skills. Excellent project and budget management skills. Strong analytical skills, with the ability to measure training effectiveness and return on investment (ROI). Excellent stakeholder management and relationship-building skills across all levels of the organization. Strong communication and presentation skills in both Arabic and English. Proficiency in Microsoft Office and Learning Management System (LMS) platforms. Ability to manage multiple priorities and work effectively under pressure. High level of confidentiality, professionalism, and attention to detail.

Hunger Station is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Purpose<br><br>To maintain and enhance rider support standards, compliance, and performance quality across the rider support and ensure agents meet operational KPIs, and rider experience expectations.<br><br>Key Accountabilities And Activities<br><br>Quality Assurance<br><br>Lead and supervise the quality assurance activities within the team. Monitor and evaluate agents' performance on the program level for voice and non-voice transactions using a quality monitoring system. Assess script adherence, data accuracy, process consistency, and product knowledge. Analyze failures and potential failures, and develop action plans and preventive measures. Communicate results and findings to management and stakeholders. Ensure compliance with monitoring sample sizes for all team members. Verify and ensure adherence to sample size requirements for new agents. Generate and deliver regular business intelligence & quality assurance reports. Review and analyze quality variations from metrics and identify problem areas. Collaborate with internal stakeholders to address quality-related issues and improve processes. Conduct calibration sessions with monitors and clients to ensure consistency in quality assessments.<br><br>Process Improvement<br><br>Identify opportunities for process improvement and efficiency enhancement. Collaborate with cross-functional teams to implement process changes and best practices. Provide recommendations for training needs based on quality evaluations. Continuously review and update quality monitoring guidelines and score sheets.<br><br>Team Management<br><br>Provide guidance and support to the QA team members. Conduct regular coaching and feedback sessions to improve performance. Develop and deliver training sessions to enhance agents' quality performance. Foster a positive and collaborative work environment within the QA team. Conduct regular team meetings to discuss quality updates and address concerns.<br><br>Governance and Resilience<br><br>Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner. Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness. Uphold a high-performance working environment and promote HS’s Values.<br><br>Qualifications<br><br>Knowledge and Experience<br><br>4–6 years of experience in operations, fleet management, logistics, or quality control. Strong analytical and reporting skills KPI monitoring and performance management Strong communication skills<br><br>Education and Certifications<br><br>Bachelor’s degree in Business Administration or a relevant field is required.

Hungerstation is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Purpose<br><br>The Quality Assurance Supervisor in the vendor operations is responsible for monitoring and evaluating vendor interactions to ensure compliance with company standards and policies. This role plays a key part in enhancing vendor satisfaction by identifying areas for improvement, providing constructive feedback to agents, and supporting continuous quality enhancement across the vendor operations.<br><br>Key Responsibilities<br><br>Lead and oversee the quality monitoring framework for inbound and outbound vendor interactions, ensuring alignment with established quality standards and business objectives. Review and validate call evaluations conducted by QA officers to ensure consistency, accuracy, and fairness across all assessments. Analyze performance trends and quality insights to identify systemic gaps, root causes, and opportunities for operational improvement. Drive continuous improvement initiatives by translating quality findings into actionable recommendations and partnering with Operations, Training, and other stakeholders for implementation. Coach and guide QA officers to enhance their evaluation skills, calibration accuracy, and overall effectiveness. Ensure regular calibration sessions are conducted and standardized across teams to maintain evaluation integrity. Collaborate with the training team to design and refine training programs based on identified behavioral and performance gaps. Oversee the development and continuous enhancement of quality frameworks, scorecards, and evaluation criteria in line with evolving business needs. Ensure full compliance with internal policies, regulatory requirements, and data privacy standards. Own and manage the preparation of weekly, monthly, and ad-hoc quality performance reports, providing clear insights and executive summaries to stakeholders. Act as the main point of contact for quality-related escalations and ensure timely resolution. Support strategic initiatives related to vendor experience, customer satisfaction, and overall service excellence.<br><br>Qualifications<br><br>Qualifications<br><br>Strong communication and interpersonal skills with the ability to provide clear, actionable feedback. High attention to detail and observation skills. Proficiency with CRM systems and call recording/evaluation tools. Good analytical and reporting skills. Excellent time management and organizational abilities.<br><br>Knowledge And Experience<br><br>3-4 years of relevant experience<br><br>Education and Certifications<br><br>Bachelor Degree in a relevant field is required.

Company Description<br>Silicon Valley Global PH Inc. is an AI-driven, tech-focused financial engineering firm that delivers advanced investment management and project funding solutions. The company leverages cutting-edge technology and data-driven insights to design transformative financial strategies for clients. Operating in a dynamic digital landscape, it focuses on sustainable growth and innovative financing structures. Professionals joining the firm can expect to work with modern tools, complex financial models, and global projects that require strategic thinking and technical expertise.<br>Role Description<br>This is a freelance/parttime/virtual remote role for an International Trade Finance Consultant/ Manager(TFM)/ Country Manager. The TFC/ TFM/Country Manager will be responsible for marketing SVG's products and services, overseeing the company's operations in a specific country, developing and implementing business strategies, ensuring compliance with local laws and regulations, and driving business growth. Day-to-day tasks include managing budgets, building and maintaining relationships with key stakeholders, and leading a team of professionals to achieve company goals.<br>Qualifications<br>*Preferably CEO, Founder, Chairman, Director, Operations Head. Realtor/Developer, Mining Industries, Producers, Manufacturers, Broker, Bank Manager and any trade business owners .*Preferably is a plus Commodity traders, Owner of Garment/ Apparel/Clothing, importers, exporter, Logistics Officers/Specialist, Shipping Officers/Specialist, Procurement Manager/Officer/Decision Maker, *Preferably are importer-exporter of Commodities Agri Products/Petroleum-Gas,Oil/Building Steel Materials, Logistics-Freight-Cargo-Shipping-Aviation Business, Gold exporter-producer-mining, Commodities manufacturing, Brokerage, Real Estate Development Engineering/Road & Railways/Building Development, Vehicles-Automobiles, Garment factory owner, Traders, Direct Suppliers*Preferably have experience of Digital Sales and Marketing strategies, postings to any platform, groups in social media, callcenter Agents, Import Export brokers-traders, that can generate Leads/clients.*Familiarity with banking instruments such as Letters of Credit (LC/DLC),Bank Guarantees (BG), Standby Letters of Credit (SBLC), Proof of Funds (POF), Bank Comfort Letters (BCL), MT760, MT799, MT700 & other SWIFT-related instruments and other relevant financial tools*Preferably with experience as a Trade Finance/Banking Consultant Operations or at least 3-year in trading business*Business Strategy and Development skills*Knowledge of local laws and regulations*Strong leadership and team management abilities*Excellent communication and negotiation skills*Flexibility to work remotely and independently*Experience in the financial engineering or tech industry is a plus

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>You will be a Prototyping Engagement Manager in the AWS PACE (Prototyping and Customer Engineering) team, based in Riyadh. You are the face of PACE for customers in the Kingdom of Saudi Arabia — helping enterprises turn their most ambitious ideas into working technology proofpoints on AWS.<br>You work at the intersection of business strategy and emerging technology. You identify the opportunities where generative AI, agentic systems, and cloud-native architectures can create the most value for a customer — then you shape, qualify, and drive those engagements from first conversation to working prototype and beyond.<br>You pilot a pipeline of high-value innovation opportunities, you earn the trust of C-suite and technical leaders alike, and you create the conditions for brilliant engineers to do their best work. You pair with hands-on Prototyping Architects to deliver multi-week hands-on engagements that de-risk transformation, prove out new workloads, and accelerate customers' paths to production.<br>You thrive in ambiguity. Your customers are navigating generational technology shifts — foundation models, autonomous agents, intelligent automation — and you help them cut through the noise, make crisp decisions, and move fast. You work backwards from customer outcomes, you insist on the highest standards in scoping and delivery, and you invent on behalf of customers who don't yet know what's possible.<br>This role is based in Riyadh and supports customers across KSA and the wider GCC, working alongside account teams, specialist organisations, and partners to drive workload adoption at the frontier of what AWS can do.<br>Key job responsibilities<br>You build and pilot a pipeline of innovation opportunities across KSA and the GCC — working with account teams, specialists, and partners to proactively identify where generative AI and cloud-native architecture can unlock the most value.<br>You qualify with rigour. You ask the hard questions early — is there a real business outcome, a committed customer, a path to production? You invest resources where they matter and disqualify where they don't.<br>You scope engagements that set teams up for success — working backwards from customer outcomes to define crisp, time-boxed prototypes with clear success criteria.<br>You drive engagements from kickoff to close — coordinating customer developers, AWS architects, and partners, mitigating risk, and ensuring every engagement closes with demonstrated value and a concrete next step.<br>You are a trusted advisor to senior leaders — helping executives navigate generational technology shifts and make confident investment decisions.<br>You scale what works — packaging repeatable motions and sharing them across the PACE community worldwide.<br>You represent the customer internally — feeding engagement insights back into AWS service teams and product roadmaps.<br>A day in the life<br>You start with a standup — a customer's engineering team is two weeks into a generative AI prototype and needs your help unblocking a decision. Mid-morning, you're scoping a new engagement with a Saudi enterprise exploring agentic AI. After lunch you review your pipeline, update qualifications, and plan resourcing with your Prototyping Architect. Later, you're with a customer's CTO — they've seen prototype results and want to talk path to production. You finish the day writing up a repeatable pattern you spotted, something the wider PACE team could use.<br>About the team<br>PACE (Prototyping AI and Customer Engineering) is AWS's hands-on customer innovation team. We work directly with enterprise customers to turn their boldest ideas into working technology — building prototypes that de-risk transformation and accelerate adoption.<br>Our model pairs Engagement Managers with Prototyping Architects: you shape the opportunity, they shape the technology, and together you deliver something real. This role sits within EMEA PACE, supporting customers across KSA and the wider GCC, backed by a worldwide community that shares patterns, tools, and lessons learned.<br>- 3+ years of technical product or program management experience<br>- 2+ years of software development experience<br>- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience<br>- Experience managing programs across cross functional teams, building processes and coordinating release schedules<br>- 3+ years of working directly with engineering teams experience<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Hungerstation is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Purpose<br><br>The Quality Assurance Supervisor in the vendor operations is responsible for monitoring and evaluating vendor interactions to ensure compliance with company standards and policies. This role plays a key part in enhancing vendor satisfaction by identifying areas for improvement, providing constructive feedback to agents, and supporting continuous quality enhancement across the vendor operations.<br><br>Key Responsibilities<br><br>Lead and oversee the quality monitoring framework for inbound and outbound vendor interactions, ensuring alignment with established quality standards and business objectives. Review and validate call evaluations conducted by QA officers to ensure consistency, accuracy, and fairness across all assessments. Analyze performance trends and quality insights to identify systemic gaps, root causes, and opportunities for operational improvement. Drive continuous improvement initiatives by translating quality findings into actionable recommendations and partnering with Operations, Training, and other stakeholders for implementation. Coach and guide QA officers to enhance their evaluation skills, calibration accuracy, and overall effectiveness. Ensure regular calibration sessions are conducted and standardized across teams to maintain evaluation integrity. Collaborate with the training team to design and refine training programs based on identified behavioral and performance gaps. Oversee the development and continuous enhancement of quality frameworks, scorecards, and evaluation criteria in line with evolving business needs. Ensure full compliance with internal policies, regulatory requirements, and data privacy standards. Own and manage the preparation of weekly, monthly, and ad-hoc quality performance reports, providing clear insights and executive summaries to stakeholders. Act as the main point of contact for quality-related escalations and ensure timely resolution. Support strategic initiatives related to vendor experience, customer satisfaction, and overall service excellence.<br><br>Qualifications<br><br>Qualifications<br><br>Strong communication and interpersonal skills with the ability to provide clear, actionable feedback. High attention to detail and observation skills. Proficiency with CRM systems and call recording/evaluation tools. Good analytical and reporting skills. Excellent time management and organizational abilities.<br><br>Knowledge And Experience<br><br>3-4 years of relevant experience<br><br>Education and Certifications<br><br>Bachelor Degree in a relevant field is required.

Hunger Station is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Purpose<br><br>To maintain and enhance rider support standards, compliance, and performance quality across the rider support and ensure agents meet operational KPIs, and rider experience expectations.<br><br>Key Accountabilities And Activities<br><br>Quality Assurance<br><br>Lead and supervise the quality assurance activities within the team. Monitor and evaluate agents' performance on the program level for voice and non-voice transactions using a quality monitoring system. Assess script adherence, data accuracy, process consistency, and product knowledge. Analyze failures and potential failures, and develop action plans and preventive measures. Communicate results and findings to management and stakeholders. Ensure compliance with monitoring sample sizes for all team members. Verify and ensure adherence to sample size requirements for new agents. Generate and deliver regular business intelligence & quality assurance reports. Review and analyze quality variations from metrics and identify problem areas. Collaborate with internal stakeholders to address quality-related issues and improve processes. Conduct calibration sessions with monitors and clients to ensure consistency in quality assessments.<br><br>Process Improvement<br><br>Identify opportunities for process improvement and efficiency enhancement. Collaborate with cross-functional teams to implement process changes and best practices. Provide recommendations for training needs based on quality evaluations. Continuously review and update quality monitoring guidelines and score sheets.<br><br>Team Management<br><br>Provide guidance and support to the QA team members. Conduct regular coaching and feedback sessions to improve performance. Develop and deliver training sessions to enhance agents' quality performance. Foster a positive and collaborative work environment within the QA team. Conduct regular team meetings to discuss quality updates and address concerns.<br><br>Governance and Resilience<br><br>Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner. Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness. Uphold a high-performance working environment and promote HS’s Values.<br><br>Qualifications<br><br>Knowledge and Experience<br><br>4–6 years of experience in operations, fleet management, logistics, or quality control. Strong analytical and reporting skills KPI monitoring and performance management Strong communication skills<br><br>Education and Certifications<br><br>Bachelor’s degree in Business Administration or a relevant field is required.