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<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Us:</b></p><p>We are a Chinese AI technology company expanding into the Saudi and Middle East market. We’re looking for a <b>Chinese-English bilingual Pre-Sales professional</b> to help drive our local growth.</p><p><b>Key Responsibilities:</b></p><ul><li>Conduct market research and understand local client needs to shape our product strategy.</li><li>Design and present tailored AI solutions (including LLM-based applications) to potential clients.</li><li>Lead product demonstrations and provide technical support to the sales team.</li><li>Prepare bidding documents (RFPs) and support commercial negotiations.</li><li>Build strong, long-term relationships with local clients.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>What We’re Looking For:</b></p><ul><li><b>Language:</b> Fluent in <b>Chinese and English</b> (business level). Arabic is a plus.</li><li><b>Experience:</b> 3+ years in Pre-Sales, Solutions Architecture, or related roles, ideally within tech/AI/software.</li><li><b>Technical:</b> Familiar with AI, big data, and cloud technologies. Understanding of <b>LLMs/AI agents</b> is a strong plus.</li><li><b>Skills:</b> Strong presentation and proposal-writing skills. Comfortable with remote work, occasional travel, and cross-time-zone coordination.</li><li><b>Location:</b> Based in Riyadh, Saudi Arabia.</li></ul><p><b>Why Join Us?</b></p><ul><li>Work with a cutting-edge Chinese AI company at the forefront of the industry.</li><li>Be a key bridge between global R&amp;D and local market needs.</li><li>Competitive compensation and flexible remote work setup.</li></ul><p><br></p></div>

Oracle Transportation Management (OTM) Functional Lead Riyadh, Saudi Arabia<br>We are partnering with a leading global technology consulting organisation delivering large-scale digital transformation programmes across the Middle East. As part of continued growth, we are seeking an experienced Oracle Transportation Management (OTM) Functional Lead to join a major enterprise implementation programme in Riyadh.<br>This is an opportunity to play a key role in shaping and delivering complex transportation and logistics solutions for a high-profile client, working alongside international teams and industry-leading Oracle experts.<br>The Role As the OTM Functional Lead, you will be responsible for leading end-to-end Oracle Transportation Management Cloud implementations, from solution design through to deployment and post-go-live support. You will act as the functional SME, working closely with business stakeholders, technical teams, and third-party vendors to deliver scalable transportation management solutions.<br>Key Responsibilities Lead end-to-end Oracle Transportation Management (OTM Cloud) implementation projects Drive requirements gathering, solution design, UAT, cutover planning, and post-go-live support Configure and optimise transportation planning, carrier management, and shipment execution processes Design and implement rating structures, multi-leg and multi-stop itineraries, shipment planning, and invoicing solutions Oversee OTM performance tuning, automation agents, and UI customisation Lead integrations between OTM and Oracle Order Management (OM), Inventory, and other Oracle SCM applications Manage relationships with business stakeholders, vendors, and cross-functional teams Coordinate technical and development teams throughout project delivery Support Agile delivery methodologies and best practice implementation approaches<br>Required Experience14+ years of Oracle Supply Chain and Logistics experience Proven experience leading at least 2-3 full lifecycle Oracle Transportation Management Cloud implementations Strong expertise across:Transportation Procurement Transportation Order Management Carrier & Rate Management Fleet & Driver Management Order & Shipment Planning Shipment Booking & Tendering Visibility & Event Management Freight Audit & Payment Transportation Analytics & Reporting Business Intelligence & Documentation Experience integrating OTM with Oracle OM, Inventory, and wider SCM solutions Strong stakeholder management and communication skills Experience working within multicultural, enterprise-scale environments Previous experience leading functional and technical delivery teams<br>Why Join? Work for a globally recognised technology consulting organisation Deliver large-scale Oracle Cloud transformation programmes Collaborate with high-performing international teams Exposure to complex logistics and supply chain transformation initiatives Opportunity to influence solution strategy and business outcomes<br>Please apply to be contacted with further information.

<h3 >Manager Finance at PaxOcean in Al Jubail</h3> <p >PaxOcean is seeking a <strong >Manager Finance</strong> to join our team in Al Jubail. This full-time role is central to overseeing the company's end-to-end finance operations, ensuring robust financial control, compliance, and strategic alignment with business objectives.</p> <h3 >Role Purpose and Scope</h3> <p >The Manager Finance will lead critical financial functions including cash flow and liquidity management, credit risk assessment, costing accuracy, fixed asset management, and daily sales outstanding. A key focus of this position is to drive continuous process improvements, particularly within accounts payable and payment systems. The role also encompasses leadership in budgeting, forecasting, and comprehensive financial reporting, including detailed variance analysis and project/CAPEX monitoring. Ensuring compliance with all tax, VAT, and regulatory requirements, including ZATCA, is paramount, as is acting as the primary liaison with external auditors, tax agents, and banks. This position requires close collaboration with other departments to support financial strategy and mitigate risks.</p> <h3 >Core Responsibilities</h3> <ul > <li >Oversee daily finance operations, ensuring alignment with company objectives, policies, and budgets.</li> <li >Manage cash flow to ensure sufficient liquidity while mitigating financial and interest risks.</li> <li >Perform credit risk analysis on customers and ensure targeted daily sales outstanding are met.</li> <li >Lead initiatives to optimize financial processes, especially in accounts payable and payments.</li> <li >Oversee the costing function to ensure report accuracy, prompt clearance of delta costs, and analysis of unusual contribution margins.</li> <li >Manage and maintain the fixed asset register, verifying proper approval for capital expenditure additions.</li> <li >Lead the preparation, monitoring, and management of annual budgets, ensuring alignment with business objectives.</li> <li >Monitor actual expenditures against approved budgets, including detailed tracking of project/CAPEX costs and variance analysis.</li> <li >Prepare monthly financial reports, including forecasts and variance analysis comparing actual results against budgeted figures.</li> <li >Review and submit quarterly VAT filings in compliance with regulatory requirements.</li> <li >Oversee annual tax compliance activities, ensuring timely and accurate filings in accordance with ZATCA laws and regulations.</li> <li >Act as the key liaison with external auditors, tax agents, and banks.</li> <li >Partner with other departments to develop financial strategies and identify and mitigate financial risks.</li> <li >Support other ad-hoc finance-related projects as required.</li> </ul> <h3 >Required Qualifications and Experience</h3> <ul > <li >Bachelor's degree in Accounting or Business Administration.</li> <li >Minimum of <strong >5 years of finance or accounting experience</strong>, with at least 3 years in an operational finance role.</li> <li >Demonstrated experience in leading a team of at least 5 staff.</li> </ul> <h3 >Essential Skills and Attributes</h3> <ul > <li >Strong understanding of financial controls, compliance, and risk management principles.</li> <li >Excellent analytical, problem-solving, and communication skills.</li> <li >Ability to collaborate effectively with diverse departments.</li> <li >Hands-on approach to leadership, capable of leading by example and coaching the team.</li> <li >Proven ability to manage multiple priorities and meet deadlines consistently.</li> </ul> <h3 >Application Process</h3> <p >We invite qualified candidates to apply for this full-time position. Further details regarding the application process will be provided upon inquiry.</p>

Hunger Station is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Purpose<br><br>Job Description<br><br>To lead the design and execution of strategic initiatives to enhance operational efficiency and drive continuous improvement across the business. This senior leadership role is responsible for developing scalable processes, optimizing performance, and aligning operational strategy with business objectives. The ideal candidate will have a strong focus on strategy development, implementation, and cross-functional collaboration to support the growth and long-term success of the Operations division<br><br>Key Accountability Areas<br><br>Develop and execute operational strategies that enhance efficiency, reduce costs, and support scalability. Align operational goals with the company’s overall business strategy and ensure cross-functional teams are working toward shared objectives. Lead strategic initiatives to optimize core processes across logistics, fleet management, marketing, Fintech, product Ops and customer service. Drive operational innovation through automation, technology adoption, and process improvements. Ensure processes are scalable and adaptable to support business expansion. Establish and monitor KPIs to track and measure operational performance across key areas. Standardize processes and reporting systems to ensure consistency and transparency across the operations department. Conduct regular reviews and audits to assess adherence to best practices and identify areas for improvement. Lead cross-functional projects that improve efficiency, reduce waste, and enhance customer satisfaction. Implement change management practices to ensure successful adoption of new processes, systems, or technologies. Develop and implement robust fraud prevention strategies. Analyze transaction data to identify patterns and anomalies. Collaborate with technology teams to enhance fraud detection algorithms. Train and educate operational staff on fraud prevention best practices. Continuously monitor and adapt fraud prevention measures. Analyze cancellation patterns to identify common reasons Implement measures to reduce cancellations Minimize the impact of cancellations on resources Investigate failed deliveries (e.g., incorrect addresses, customer unavailability). Enhance address validation during order placement. Implement real-time tracking and communication features for customers and drivers. Leverage data analytics to identify wastage trends. Use predictive models to anticipate potential wastage scenarios. Implement self-service options through our app or website. Automated chatbots can handle routine queries, reducing the need for human agents. Route inquiries to specialized agents based on their expertise. This ensures faster resolution and minimizes call duration. Performance Metrics: Monitor key metrics such as average handling time, first-call resolution, and customer satisfaction. Continuously train agents to improve efficiency. Outsourcing Consideration: Evaluate outsourcing options for non-core functions (e.g., after-hours support) to reduce in-house costs. Root Cause Analysis: Investigate the reasons behind customer complaints (e.g., late deliveries, incorrect orders). Address these issues at the source to prevent recurrence. Proactive Communication: Keep customers informed about order status, delays, and any issues. Transparency reduces the need for compensation. Tiered Compensation: Define clear guidelines for compensating customers (e.g., partial refunds, vouchers). Tailor compensation based on the severity of the issue. Feedback Loop: Collect feedback from customers and learn from their experiences. Use this insight to improve processes and minimize compensation situations. Lead efforts to automate manual processes within the delivery ecosystem. Evaluate and implement technology solutions (e.g., route optimization, order tracking). Enhance customer self-service options through intuitive app features. Monitor automation performance and iterate for continuous improvement. Establish clear KPIs for compensation effectiveness. Measure the impact of compensation decisions on operational performance.<br><br>Strategy & Planning<br><br>Contribute to the development and execution of the Division’s ABCs and OKRs, while ensuring alignment with other Functions' heads. Make critical decisions that support the Division's strategic and tactical direction. Establish the plans for the respective functions/teams and provide inputs that support the Division’s goals and objectives. Distribute tactical responsibilities effectively to potential leaders in the Division, to improve the succession readiness of the organization over time. Measure and track relevant OKRs and metrics to ensure the achievement of goals and take corrective actions when necessary.<br><br>People Management<br><br>Set performance objectives, provide necessary support, evaluate direct reports, and provide regular feedback on performance. Participate in the identification and recruitment of key talents for the function. Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow. Provide opportunities for team members to suggest, participate in, and contribute to improvement, innovation, and knowledge-sharing initiatives.<br><br>Budget Management<br><br>Manage and own the budgeting cycle and provide input to the budgeting process. Ensure effective utilization of the function's budget, and report accurately on progress and challenges. Investigate and propose implementing strategies that result in a positive financial impact for HS. Manage the reporting departments effectively within budget, and report accurately on progress made and challenges encountered. Formulate strategies that result in a positive financial impact for HS and aim to mitigate financial and operational risks.<br><br>Governance And Resilience<br><br>Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner. Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness. Uphold a high-performance working environment and promote HS’s Values.<br><br>Qualifications<br><br>Knowledge and Experience:<br><br>10 -12 years of experience in operations, process improvement, or operational excellence roles Strong knowledge of operational improvement methodologies Strong problem-solving skills Advance analytical skills Leadership skills<br><br>Education And Certifications<br><br>Bachelor’s degree in business management, or a related field Black Belt Certification in Six Sigma and COPC Customer Experience Implementation Leader is preferable.

<p>The Rental Operations Manager will lead and oversee rental operations across multiple branches and airport counters in Saudi Arabia, including Riyadh, Jeddah, Khobar, Qassim, and Hail. The role is responsible for ensuring smooth daily operations, consistent customer service standards, efficient fleet utilization, strong branch performance, and the achievement of operational and commercial targets. The position will manage multiple branch teams, coordinate closely with Fleet, Maintenance, Finance, Sales, Marketing, Customer Experience, and HR departments, and ensure that company policies and strategic initiatives are implemented consistently across all locations. The position is based in Riyadh and requires frequent travel to rental branches across the Kingdom based on operational and business needs.</p><p>Responsibilities:</p><ul><li>Manage and supervise front office operations across rental branches and airport counters to ensure smooth daily business activities and high service standards.</li><li>Lead branch teams including rental agents, shift supervisors, customer service staff, and operational coordinators to achieve operational and commercial targets.</li><li>Ensure efficient handling of customer interactions including reservations, vehicle handover, returns, upgrades, complaints resolution, and loyalty program engagement.</li><li>Implement operational procedures to standardize front office activities and enhance customer experience consistency across all locations.</li><li>Optimize branch operational performance through workforce planning, scheduling efficiency, and resource allocation.</li><li>Coordinate closely with Fleet and Maintenance teams to maximize vehicle availability, minimize downtime, and improve fleet rotation efficiency</li><li>Analyze branch and regional performance KPIs including utilization, revenue per rental, conversion rates, customer retention, and operational productivity.</li><li>Identify business expansion opportunities including new branch locations, airport operations, corporate partnerships, and high-demand service areas.</li><li>Conduct market and competitor analysis to support network optimization and expansion strategies.</li><li>Coordinate branch opening projects and operational readiness for new locations, ensuring staffing, training, process implementation, and service compliance.</li><li>Collaborate with Sales, Marketing, and Revenue teams to support promotional campaigns, seasonal demand planning, and customer acquisition initiatives</li><li>Coordinate closely with the Finance Department to monitor branch financial performance, support invoicing accuracy, follow up on pending collections and ensure timely resolution of overdue accounts.</li><li>Ensure compliance with company policies, operational procedures, safety regulations, and brand standards across all branches.</li><li>Prepare operational reports and present performance insights, challenges, and recommendations to senior management.</li><li>Manage escalated customer and operational issues promptly while maintaining service quality and business continuity.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Minimum 5 years of experience in car rental operations, rental management, or a similar role. Previous experience managing multiple rental branches is strongly preferred. Airport rental operations experience is preferred but not mandatory. Strong knowledge of daily car rental operations and customer service processes. Experience managing rental agents, supervisors, customer service teams, and operational coordinators. Bacheloru2019s degree or equivalent relevant experience. Fluent Arabic and excellent English communication skills. Good knowledge of rental regulations and operational procedures. Proficiency in Microsoft Excel and Word. Experience using rental, reservation, scheduling, or fleet management systems. Strong leadership, communication, problem-solving, and decision-making skills. Willingness to travel frequently across Saudi Arabia based on business needs. Car rental experience within Saudi Arabia.</p>

Job Summary Responsible for providing consultation and administer anesthesia with the full range of anesthesia methods and techniques. (Work is performed in anesthesia services on a 24 hour a day basis). Consultant is responsible for providing care for his/her patients maintaining a high-level of professional performance in accordance with:Professional medical ethics and CBAHI / JCIA standards. Hospital medical by-laws. Laws of Ministry of Health in Kingdom of Saudi Arabia and any other applicable regulations according to the departmental quality plan. Providing effective leadership of the department maintaining an appropriate quality plan using measurable performance improvement standards in the field of anesthesiology.. Major Duties and Responsibilities Ensures through his actions, either directly or indirectly, that a superior quality of medical treatment, compassion and understanding is given to every patient served at the NMC Hospitals and Clinics. Provides patient care within the parameters of their professional competence as reflected in the scope of their clinical privileges. Practices within the framework of clinically relevant and scientifically valid standards, guidelines and criteria. Administers or advises anesthesia administration by registrars to assigned patients. Provides anesthesia with full range of anesthetic agents, methods and techniques, observing safety standards in the operating room as related to anesthetic agents and equipment. Maintains appropriate records of all patients receiving any type of anesthesia in accordance with established standards and based on monitoring of patient condition prior to, during and after anesthesia. Discusses with concerned consultants from other departments the condition of any patient who is high anesthetic risk, explains the expected outcome to patient and/or legal guardian and obtains the required consent before administration of anesthesia. Interviews patients scheduled for surgery to assess and develop an anesthesia care plan, and to establish rapport and allay fear and apprehension. Monitors patients post operatively to evaluate recovery from anesthesia, to assess complications and make recommendations as indicated. Clinical duties will account for 75% of time. Supervises and maintains appropriate documentation on the “controlled drugs” for the division in the Obstetrical and main OR’s. Takes appropriate therapeutic measures in emergency situations for assigned patients with post anesthesia complications. Provides consultation requested by other medical specialties in the field of Anesthesiology. Performs diagnostic and therapeutic procedures on his/her patients within the range of the specialty. Assessment and referral of appropriate patients under his/her medical care to other appropriate medical facilities as well as accepting referrals of patients with medical problems in his/her field of specialty. Participates in the on-call rota of the department for patient care and admission. Responds to emergencies to offer advice and actively participate with problems if required, related to his/her specialty. Observes and upholds the patients rights of security, confidentiality and privacy. Maintains appropriate records of all patients with accurate, timely legible completion of patients medical records. Consultant has a leadership role in the organization performance. Supervision of duties of assigned junior staff. Provides leadership for performance-improvement functions in the process of measurement, assessment and improvement of both clinical and non-clinical process as part of the Departmental Quality Plan. Active participation in Continued Medical Education (C. M. E.) through educational hospital activities (morning report meetings, grand rounds, clinical tutorials and seminars, journal club, radiology or clinico-pathological conferences). Also, through National and International meetings, conferences and symposia. Active participation in training program related to his field and organization within the hospital for training of junior medical staff and in-service training for nursing staff and technicians. Continuous update of his knowledge in the medical field as well as continuously upgrading level of skill in his/her field of profession. Participates actively as a member of the Code Blue Team as directed by the Head of the Department. Assists Chief Anesthesiologist In supervising the Recovery Room and in serving on the Cardio-Pulmonary Resuscitation Committee and team Participation in committee meetings assigned to him/her (Quality Improvement, Infection Control) Abides by Department Policies and Procedures, as well as hospital by-laws, Rules and Regulations. Responsible to educate patients /families as per their needs and to implement their whole role regarding patient / family education process as mention in patient & family education policy and procedure including documentation in patient medical record. They are knowledgeable about their essential role in patient and family education. Involves the patient/families in plan of care and respects patients/families regarding their goals and choices of patient care. Provides health promotion and health teaching thru methods appropriate to a patients’ developmental level, learning needs, readiness and ability to learn, language preference, culture and situations. Allots time necessary to assess, plan implement and evaluate patient education provided to patients/families with appropriate documentation. Performs other applicable tasks and duties assigned within the realm of the employee's knowledge, skills and abilities. Reporting to Head of Department Supervises Registrars and Residents in the Department of Anesthesia. Liaises with :Consultants of his specialty of other specialties within his department, Consultant of other departments, Nursing staff, other health care professionals, patients and their families. Qualifications:EDUCATION:Required American Board or Canadian Fellowship, or FFARCS/FRCA, or Equivalent Desirable Higher qualifications in his specialty, if any. Experience:Required Minimum five (5) years experience Post Qualification. Current valid license to practice medicine in the area of his specialty. Desirable Additional experience in a sub-specialty Academic affiliation Registration in Saudi Commission for Health Specialties and/or Current license to practice medicine in Saudi Arabia. Competencies:<br>Demonstrates leadership and administrative skills. Fluent in verbal and written English. Exhibits professionalism and excellent interpersonal communication skills. Is knowledgeable of the Medical by-laws. Knowledge of computer application.

Job location:Riyadh.<br>Summary of duties:· Extensive knowledge and experience of the production of cyclotron and reactor radiopharmaceuticals according to the international guidelines of Good Manufacturing Practice (GMP). · Extensive knowledge and experience of the Quality Control (QC) and Quality Assurance (QA) of radiopharmaceuticals according to international regulatory requirements. · A good track record of writing and reviewing suitable scientific reports & documentation to fulfill radiopharmaceuticals and radiation protection regulatory requirements. · Extensive experience in the development and validation of novel radiolabeled theranostic agents through pre-clinical studies, and in cyclotron technology. · Ability of providing knowledge and guidance in the safety and efficacy of the new radiopharmaceuticals to be used clinically. · Ability to play a key role in research projects with clinician, academic partners and external contract research and development organizations.<br>Education required:Doctor of Philosophy (PhD) or equivalent in scientific discipline with a strong background in cyclotron and radiopharmaceuticals from an accredited university/institution is required.<br>Years of Experience required:Twelve (12) years post doctorate research experience as an independent professional with at least five (5) years extensive administrative/supervisory experience is required.<br>Other Requirements:Research productivity must be demonstrated in a form of publications in reputable relevant peer reviewed journals.

<p><strong>ABOUT THE ROLE</strong></p><p><strong>KEY RESPONSIBILITIES</strong></p><ul><li>Lead and implement the hotel s sales strategy in line with overall business objectives, market positioning, and revenue targets.</li><li>Identify, develop, and secure new business opportunities across corporate, leisure, travel trade, and group segments.</li><li>Build, maintain, and strengthen relationships with key clients, partners, travel agents, DMCs, and corporate accounts.</li><li>Manage the full sales cycle from prospecting and lead generation to negotiation, contracting, and account management.</li><li>Drive revenue growth through strategic account development, upselling opportunities, and market expansion initiatives.</li><li>Conduct regular market research and competitor analysis to identify trends, business opportunities, and pricing strategies.</li><li>Represent the hotel at industry events, trade shows, sales trips, and networking functions to promote the property and brand presence.</li><li>Prepare and present sales reports, forecasts, budgets, and performance analysis aligned with hotel revenue goals.</li><li>Collaborate closely with the Marketing and Revenue teams to align sales initiatives with campaigns, promotions, and brand positioning.</li><li>Coordinate with internal departments including Reservations, Operations, Finance, and F&amp;B to ensure seamless guest and client experiences.</li><li>Supervise, mentor, and support junior sales team members while promoting a high-performance sales culture.</li><li>Monitor and achieve individual and team sales targets, contributing to overall hotel profitability and business growth.</li><li>Maintain accurate account records, contracts, and sales activities within CRM systems and reporting tools.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>EXPERIENCE &amp; SKILLS</strong></p><ul><li>Bachelor s degree in Hospitality Management, Business Administration, Marketing, or a related field preferred.</li><li>Minimum 4 6 years of experience in hotel sales, with previous experience in a Senior Sales Manager or similar leadership role preferred.</li><li>Strong understanding of hotel sales strategies, distribution channels, contracting, and revenue generation practices.</li><li>Proven track record in securing new business, managing key accounts, and achieving sales targets.</li><li>Excellent communication, negotiation, networking, and presentation skills.</li><li>Strong leadership and relationship-management abilities with a client-focused mindset.</li><li>Results-driven, proactive, and highly organized with the ability to manage multiple accounts and priorities.</li><li>Familiarity with CRM systems, sales reporting tools, and hotel PMS systems.</li><li>Good knowledge of local and international travel markets is a strong advantage.</li><li>Ability to travel for sales activities, client meetings, and industry events when required.</li><li>Fluent in English; Arabic is an advantage.</li></ul><p><strong>JOINING OUR TEAM MEANS</strong></p><ul><li>Competitive Compensation : A rewarding package tailored to your experience.</li><li>Career Growth : Opportunities for advancement within our dynamic organisation.</li><li>Inclusive Environment : A vibrant and inclusive workplace that encourages collaboration.</li><li>Shared Purpose: Working with passionate people who live our values every day connecting, innovating, curating, and leading the way together.</li></ul><p>Apply CRAFT YOUR CAREER.</p>

Company Overview:We are a provider and developer of a cloud and on-prem telecommunication platform for contact centers. Our product and service process hundreds of millions of multichannel interactions per minute worldwide. In addition to cloud services, we also provide on-premise installations. We have global technological partnerships with IBM, Google, Amazon, Salesforce, Microsoft, and other platforms. Telephony, AI-driven analytics, AI agents, WFM, integration with social networks, CRM are the components of our product that you will be working with. Our team handles the entire spectrum of product support tasks, from service requests to deploying multi-host configurations and setting up database replication. <br>Your Responsibilities:Identify, reproduce, and document bugs in the software product. Define and document requests for improvements to existing functionality. Process requests from partners and clients (mostly through Zendesk, occasionally via phone). Conduct Zoom/Teams meetings with clients and partners. Provide training and examination for partners. Build complex and interesting scenarios for handling incoming calls and outbound campaigns, chats, and messengers. Engage in pre-sale activities, kick-off meetings, and project work. Ops activities (on-premise deployments support, product rollouts, monitoring, incident management etc) Set up integrations with: MS Dynamics, Teams, Salesforce, Service Now, Google TTS/STT, IBM Watson, AWS Lambda, Zendesk, Open AI, and others. Participate On-call rotation<br>Time Distribution:Incident resolution / working with logs / answering product questions: 50%Live Zoom meetings with partners, training, and implementation: 20%Operations activity: 30%<br>Requirements:Strong knowledge of Linux (CLI, installation, configuration, troubleshooting). Experience in direct client interaction (including international clients) at levels 2 and 3 support for at least one year. Experience with databases (we use Mongo DB/MySQL): CLI, replications, backups. Knowledge with cloud providers (AWS, DO, Azure, Google Cloud) is a plus. Experience with monitoring systems Experience with API integrations AI orchestration and vibe coding Proficiency in English at a C1 level or higher (written and spoken communication with foreign clients). Experience with SIP/RTP and general telephony. Experience with APIs. Networking (traffic sniffing, RFC analysis, SIP/RTP, TLS, DNS, ports, etc.). Ansible experience (playbooks, inventory, roles, modules etc) is a plus Experience working in international companies is a plus. Proficiency in English at a B2 level or higher (written and spoken communication with foreign clients). Arabic language fluent speaker<br>Conditions:Hybrid work (office + remote). Flexible working hours. A truly interesting and multifaceted product, along with many non-trivial tasks that you will tackle.

Salary: $14560 USD per year base salary plus commissions. First year total expectations $15,000-$20,000 USD. <br>If your CV is selected you will receive a message asking you to complete an Ai interview. Do it as soon as possible.<br>Monday through Friday 10am to 6pm EST (New York time) is mandatory<br>Excellent English is Mandatory<br>This is a Work From Home position.<br>Company Description Property Pals is a trusted house buying company , specializing in purchasing residential properties and closing transactions efficiently. Since 2017, the company has completed hundreds of real estate deals, building strong expertise in the local markets it serves. Property Pals is known for providing competitive offers while maintaining professionalism and integrity throughout the process. The company’s reputation is reinforced by numerous positive online reviews and testimonials from satisfied sellers. Team members join a growing, customer-focused organization committed to transparent and reliable service. Role Description The Transaction Coordinator is a full-time, remote role responsible for managing residential real estate transactions from contract to closing. Day-to-day tasks include opening and tracking escrow files, ensuring all documents are complete and compliant, and coordinating timelines, inspections, and required signatures. The role involves regular communication with sellers, buyers, title companies, real estate agents, and internal team members to keep all parties informed and aligned. The Transaction Coordinator will monitor key deadlines, resolve issues that arise during the transaction, and maintain accurate records in the company’s systems. This position supports a smooth closing experience by proactively organizing details and providing responsive customer service. Qualifications Candidates should possess strong Transaction Coordination and Transaction Management skills to oversee multiple deals and timelines effectively. Candidates should possess knowledge of Escrow processes and basic real estate documentation to ensure accurate and compliant closings. Candidates should possess clear and professional Communication skills to interact with clients, partners, and internal stakeholders. Candidates should possess excellent Customer Service skills to provide a supportive, responsive experience throughout the transaction. Relevant experience in real estate, title, mortgage, or property management is beneficial. Strong organizational skills, attention to detail, and the ability to manage multiple tasks in a deadline-driven environment. Comfort with remote work, including reliable internet access and proficiency with digital tools, CRM systems, and document management software. High level of integrity, discretion with confidential information, and a commitment to process improvement.

Hunger Station is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Purpose<br><br>To maintain and enhance rider support standards, compliance, and performance quality across the rider support and ensure agents meet operational KPIs, and rider experience expectations.<br><br>Key Accountabilities And Activities<br><br>Quality Assurance<br><br>Lead and supervise the quality assurance activities within the team. Monitor and evaluate agents' performance on the program level for voice and non-voice transactions using a quality monitoring system. Assess script adherence, data accuracy, process consistency, and product knowledge. Analyze failures and potential failures, and develop action plans and preventive measures. Communicate results and findings to management and stakeholders. Ensure compliance with monitoring sample sizes for all team members. Verify and ensure adherence to sample size requirements for new agents. Generate and deliver regular business intelligence & quality assurance reports. Review and analyze quality variations from metrics and identify problem areas. Collaborate with internal stakeholders to address quality-related issues and improve processes. Conduct calibration sessions with monitors and clients to ensure consistency in quality assessments.<br><br>Process Improvement<br><br>Identify opportunities for process improvement and efficiency enhancement. Collaborate with cross-functional teams to implement process changes and best practices. Provide recommendations for training needs based on quality evaluations. Continuously review and update quality monitoring guidelines and score sheets.<br><br>Team Management<br><br>Provide guidance and support to the QA team members. Conduct regular coaching and feedback sessions to improve performance. Develop and deliver training sessions to enhance agents' quality performance. Foster a positive and collaborative work environment within the QA team. Conduct regular team meetings to discuss quality updates and address concerns.<br><br>Governance and Resilience<br><br>Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner. Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness. Uphold a high-performance working environment and promote HS’s Values.<br><br>Qualifications<br><br>Knowledge and Experience<br><br>4–6 years of experience in operations, fleet management, logistics, or quality control. Strong analytical and reporting skills KPI monitoring and performance management Strong communication skills<br><br>Education and Certifications<br><br>Bachelor’s degree in Business Administration or a relevant field is required.

Job Description – Call Center Manager Job Title: Call Center Manager Department: Customer Experience / Operations Reports To: Customer Experience Director / Operations Director Location: As Assigned<br>Job Summary The Call Center Manager is responsible for leading and managing all call center operations to ensure exceptional customer service, operational efficiency, and achievement of service level targets. This role oversees workforce planning, performance management, quality assurance, customer satisfaction, budgeting, and continuous improvement initiatives while leading a team of supervisors, team leaders, and customer service representatives.<br>Key Responsibilities Operations Management Lead the daily operations of the call center. Ensure service levels and operational KPIs are consistently achieved. Develop operational plans to improve productivity and customer satisfaction. Monitor real-time performance and staffing requirements. Manage inbound, outbound, email, chat, and social media support channels where applicable. Team Leadership Lead, coach, and develop Call Center Supervisors and Team Leaders. Conduct regular performance evaluations. Develop succession plans for key positions. Foster a high-performance and customer-focused culture. Identify training needs and support employee development. Customer Experience Ensure excellent customer service standards are maintained. Resolve escalated customer complaints. Improve Customer Satisfaction (CSAT) and Net Promoter Score (NPS). Monitor customer feedback and implement improvement initiatives. Workforce Management Collaborate with Workforce Management teams to optimize staffing. Approve shift schedules and resource allocation. Monitor absenteeism, occupancy, and adherence. Ensure adequate staffing during peak periods. Performance Management Monitor team productivity and quality. Review daily, weekly, and monthly KPIs. Develop action plans to address performance gaps. Conduct regular operational review meetings.<br>Reporting & Analytics Prepare operational performance reports. Analyze call volumes and customer trends. Present performance dashboards to senior management. Monitor forecasting accuracy. Financial Management Manage the call center operating budget. Control overtime and staffing costs. Optimize operational efficiency while maintaining service quality. Participate in annual budget planning. Technology Management Ensure effective use of CRM and Call Center systems. Support implementation of new technologies. Coordinate with IT on system upgrades and issue resolution. Monitor system availability and business continuity.<br>Qualifications Bachelor's Degree in Business Administration, Management, Customer Service, Communications, or related field. Master's Degree (MBA) is preferred. Professional Certifications (Preferred) COPC Certification Lean Six Sigma Green Belt PMPCustomer Experience (CX) Certification Contact Center Management Certification<br>Experience8–10 years of experience in Customer Service or Call Center Operations. Minimum 4–5 years in a managerial role. Experience managing large call center teams (100+ agents preferred). Experience with multi-channel contact centers. Experience in service industries, logistics, telecommunications, banking, healthcare, or retail is preferred.

Hunger Station is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Purpose<br><br>To maintain and enhance rider support standards, compliance, and performance quality across the rider support and ensure agents meet operational KPIs, and rider experience expectations.<br><br>Key Accountabilities And Activities<br><br>Quality Assurance<br><br>Lead and supervise the quality assurance activities within the team. Monitor and evaluate agents' performance on the program level for voice and non-voice transactions using a quality monitoring system. Assess script adherence, data accuracy, process consistency, and product knowledge. Analyze failures and potential failures, and develop action plans and preventive measures. Communicate results and findings to management and stakeholders. Ensure compliance with monitoring sample sizes for all team members. Verify and ensure adherence to sample size requirements for new agents. Generate and deliver regular business intelligence & quality assurance reports. Review and analyze quality variations from metrics and identify problem areas. Collaborate with internal stakeholders to address quality-related issues and improve processes. Conduct calibration sessions with monitors and clients to ensure consistency in quality assessments.<br><br>Process Improvement<br><br>Identify opportunities for process improvement and efficiency enhancement. Collaborate with cross-functional teams to implement process changes and best practices. Provide recommendations for training needs based on quality evaluations. Continuously review and update quality monitoring guidelines and score sheets.<br><br>Team Management<br><br>Provide guidance and support to the QA team members. Conduct regular coaching and feedback sessions to improve performance. Develop and deliver training sessions to enhance agents' quality performance. Foster a positive and collaborative work environment within the QA team. Conduct regular team meetings to discuss quality updates and address concerns.<br><br>Governance and Resilience<br><br>Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner. Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness. Uphold a high-performance working environment and promote HS’s Values.<br><br>Qualifications<br><br>Knowledge and Experience<br><br>4–6 years of experience in operations, fleet management, logistics, or quality control. Strong analytical and reporting skills KPI monitoring and performance management Strong communication skills<br><br>Education and Certifications<br><br>Bachelor’s degree in Business Administration or a relevant field is required.

Material Expediter <br>Job Summar The Material Expediter is responsible for monitoring and expediting procurement, manufacturing, logistics, and delivery activities to ensure materials are available as per project requirements and schedules The role involves close coordination with suppliers, freight forwarders, procurement teams, warehouse/site teams, and project management to avoid delays and maintain smooth material flow across projects within the Kingdom of Saudi Arabia The Material Expediter will also manage logistics documentation, shipment tracking, vendor follow-ups, and reporting activities while ensuring compliance with company procedures and KSA regulations<br>Responsibility Maintain and regularly update the Project Material Tracker with the accurate status of PRs, POs, manufacturing, shipment, and delivery Expedite suppliers to ensure timely order acknowledgment, production progress, and dispatch as per the project schedule Monitor critical materials and proactively highlight potential delays to Procurement and Project teams Coordinate with vendors to obtain production schedules, inspection dates, and shipping details Ensure alignment between procurement delivery timelines and project execution requirements Follow up on pending approvals, documentation, and material submittals affecting procurement progress Prepare and circulate weekly material status reports to management and project stakeholders Maintain proper records of purchase orders, packing lists, delivery notes, and inspection reports Identify supply chain risks and propose corrective actions to avoid project delays Support the procurement team in resolving vendor performance issues Ensure compliance with company procurement procedures and project requirements Coordinate local material collection and transportation within the Kingdom, ensuring timely pickup from suppliers and delivery to the warehouse/site Manage international shipments, coordinating with freight forwarders, customs clearance agents, and transporters to ensure smooth import/export operations Track logistics documentation (Bill of Lading, AWB, Commercial Invoice, Packing List, Customs Documents) and ensure compliance with KSA regulations Requirements & Qualifications Bachelor’s Degree or Diploma in Supply Chain, Logistics, Business Administration, or a related field Minimum 3–5 years of experience in procurement expediting, logistics coordination, or material control, preferably in system integrator companies or fast-track projects Experience in local and international logistics coordination, including customs clearance and freight forwarding Familiarity with KSA import/export regulations and local transportation processes Strong follow-up, communication, and coordination skills with suppliers and internal stakeholders Proficiency in Microsoft Excel, ERP systems, and material tracking/reporting tools Good English communication skills; knowledge of Arabic will be an advantage Ability to work under pressure and manage multiple priorities within project deadlines

Additional Information<br><br>Job Number 26118086<br><br>Job Category Engineering & Facilities<br><br>Location King Fahad Road, Riyadh, Saudi Arabia, Saudi Arabia, 13315VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Inspeccionar, reparar y mantener el sistema de calefacción, ventilación y aire acondicionado, el control de la calidad del aire y el equipo de refrigeración. Mantener y llevar a cabo inspecciones diarias de la planta mecánica. Vigilar y controlar la temperatura del hotel. Vigilar y analizar la utilización de energía y de servicios públicos. Calibrar todos los controles, indicadores, medidores, etc. Identificar, localizar y operar todas las válvulas de cierre. Ensamblar, instalar, probar y mantener los sistemas eléctricos o el cableado electrónico. Ensamblar, instalar y mantener el montaje de las cañerías, los accesorios, las válvulas, etc. Realizar el mantenimiento de rutina de la piscina y del spa. Cumplir con todas las políticas y los procedimientos de seguridad y de la compañía, informar cualquier problema de mantenimiento, riesgo para la seguridad, accidente o lesión y realizar capacitaciones y obtener certificaciones de seguridad. Asegurarse de que el uniforme y la apariencia personal sean pulcras y profesionales, mantener la confidencialidad de la información patentada y proteger los bienes de la compañía. Recibir y reconocer a todos los huéspedes de acuerdo con los estándares de la compañía y anticiparse a sus necesidades de servicio y atenderlas. Hablar con los demás utilizando un lenguaje claro y profesional. Cultivar y mantener relaciones laborales positivas con los demás y escuchar y responder de manera apropiada las inquietudes de los demás empleados. Asegurar el cumplimiento de las expectativas y los estándares de calidad; identificar, recomendar, desarrollar e implementar nuevas formas de aumentar la eficacia, productividad, calidad, seguridad y/o capacidad de ahorro de la organización. Estirarse por encima de la cabeza y debajo de la rodillas. Trasladarse por espacios reducidos o elevados. Trasladarse por superficies inclinadas, irregulares o resbalosas. Subir y bajar escaleras regulares, rampas de servicio y/o escaleras de mano. Mover, levantar, transportar, empujar, arrastrar y ubicar sin ayuda objetos que pesen 50 libras o menos. Agarrar, voltear y manipular objetos de diferentes tamaños y pesos. Brindar asistencia moviendo, levantando, transportando y ubicando objetos que pesen más de 100 libras. Ejecutar otros deberes de trabajo razonables solicitados por supervisors.<br><br>APTITUDES DESEABLES<br><br>Educación:Título expedido por una escuela técnica, de oficios o vocacional.<br><br>Experiencia laboral afín:Al menos 3 años de experiencia laboral afín.<br><br>Experiencia como supervisor:No se requiere experiencia como supervisor.<br><br>APTITUDES OBLIGATORIAS<br><br>Licencia o Certificación:Certificación universal de la Agencia de Protección Ambiental (Environmental Protection Agency, EPA)<br><br>de los Estados Unidos<br><br>Carnet de conducir válido<br><br>Certificación en calefacción, ventilación y aire acondicionado (Heating, Ventilation and Air Conditioning, HVAC)<br><br>En Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de orígenes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusión de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condición de veterano u otras características protegidas por la legislación vigente.<br><br>Marriott Hotels se esfuerza por mejorar el arte de la hospitalidad, innovando siempre que puede mientras mantiene el confort de lo familiar en todo el mundo. Como anfitrión de Marriott Hotels, nos ayudarás a mantener la promesa de “Una experiencia hotelera maravillosa, siempre” con un servicio cuidado y sincero, que se adelanta a las necesidades de los huéspedes, para así mejorar este legado vivo. Con un nombre que es sinónimo de hospitalidad en todo el mundo, nos enorgullece invitarte a consultar las oportunidades de empleo de Marriott Hotels. Al unirte a Marriott Hotels, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.<br><br>JW Marriott forma parte de la cartera de lujo de Marriott International y se compone de más de 100 hermosos hoteles en ciudades destacadas y ubicaciones de resorts privilegiadas en todo el mundo. JW cree que los empleados son lo primero, porque, si tú eres feliz, los huéspedes también lo serán. Los empleados de JW Marriott son confiados, innovadores, genuinos, intuitivos y llevan adelante el legado de la marca y del fundador de la empresa, J. Willard Marriott. Nuestros hoteles ofrecen una experiencia laboral inigualable, donde formarás parte de una comunidad y disfrutarás de verdadera camaradería con un grupo de colegas muy variado. JW crea oportunidades de capacitación, desarrollo, reconocimiento y, lo más importante, un lugar donde puedes seguir tu pasión en un ambiente de lujo enfocado en el bienestar holístico. El trato excepcional a los huéspedes empieza con el modo en que cuidamos a nuestros empleados. Este es el The JW Treatment™. Al unirte a JW Marriott, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.

Additional Information<br><br>Job Number 26118086<br><br>Job Category Engineering & Facilities<br><br>Location King Fahad Road, Riyadh, Saudi Arabia, Saudi Arabia, 13315VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Inspeccionar, reparar y mantener el sistema de calefacción, ventilación y aire acondicionado, el control de la calidad del aire y el equipo de refrigeración. Mantener y llevar a cabo inspecciones diarias de la planta mecánica. Vigilar y controlar la temperatura del hotel. Vigilar y analizar la utilización de energía y de servicios públicos. Calibrar todos los controles, indicadores, medidores, etc. Identificar, localizar y operar todas las válvulas de cierre. Ensamblar, instalar, probar y mantener los sistemas eléctricos o el cableado electrónico. Ensamblar, instalar y mantener el montaje de las cañerías, los accesorios, las válvulas, etc. Realizar el mantenimiento de rutina de la piscina y del spa. Cumplir con todas las políticas y los procedimientos de seguridad y de la compañía, informar cualquier problema de mantenimiento, riesgo para la seguridad, accidente o lesión y realizar capacitaciones y obtener certificaciones de seguridad. Asegurarse de que el uniforme y la apariencia personal sean pulcras y profesionales, mantener la confidencialidad de la información patentada y proteger los bienes de la compañía. Recibir y reconocer a todos los huéspedes de acuerdo con los estándares de la compañía y anticiparse a sus necesidades de servicio y atenderlas. Hablar con los demás utilizando un lenguaje claro y profesional. Cultivar y mantener relaciones laborales positivas con los demás y escuchar y responder de manera apropiada las inquietudes de los demás empleados. Asegurar el cumplimiento de las expectativas y los estándares de calidad; identificar, recomendar, desarrollar e implementar nuevas formas de aumentar la eficacia, productividad, calidad, seguridad y/o capacidad de ahorro de la organización. Estirarse por encima de la cabeza y debajo de la rodillas. Trasladarse por espacios reducidos o elevados. Trasladarse por superficies inclinadas, irregulares o resbalosas. Subir y bajar escaleras regulares, rampas de servicio y/o escaleras de mano. Mover, levantar, transportar, empujar, arrastrar y ubicar sin ayuda objetos que pesen 50 libras o menos. Agarrar, voltear y manipular objetos de diferentes tamaños y pesos. Brindar asistencia moviendo, levantando, transportando y ubicando objetos que pesen más de 100 libras. Ejecutar otros deberes de trabajo razonables solicitados por supervisors.<br><br>APTITUDES DESEABLES<br><br>Educación:Título expedido por una escuela técnica, de oficios o vocacional.<br><br>Experiencia laboral afín:Al menos 3 años de experiencia laboral afín.<br><br>Experiencia como supervisor:No se requiere experiencia como supervisor.<br><br>APTITUDES OBLIGATORIAS<br><br>Licencia o Certificación:Certificación universal de la Agencia de Protección Ambiental (Environmental Protection Agency, EPA)<br><br>de los Estados Unidos<br><br>Carnet de conducir válido<br><br>Certificación en calefacción, ventilación y aire acondicionado (Heating, Ventilation and Air Conditioning, HVAC)<br><br>En Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de orígenes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusión de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condición de veterano u otras características protegidas por la legislación vigente.<br><br>Marriott Hotels se esfuerza por mejorar el arte de la hospitalidad, innovando siempre que puede mientras mantiene el confort de lo familiar en todo el mundo. Como anfitrión de Marriott Hotels, nos ayudarás a mantener la promesa de “Una experiencia hotelera maravillosa, siempre” con un servicio cuidado y sincero, que se adelanta a las necesidades de los huéspedes, para así mejorar este legado vivo. Con un nombre que es sinónimo de hospitalidad en todo el mundo, nos enorgullece invitarte a consultar las oportunidades de empleo de Marriott Hotels. Al unirte a Marriott Hotels, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.<br><br>JW Marriott forma parte de la cartera de lujo de Marriott International y se compone de más de 100 hermosos hoteles en ciudades destacadas y ubicaciones de resorts privilegiadas en todo el mundo. JW cree que los empleados son lo primero, porque, si tú eres feliz, los huéspedes también lo serán. Los empleados de JW Marriott son confiados, innovadores, genuinos, intuitivos y llevan adelante el legado de la marca y del fundador de la empresa, J. Willard Marriott. Nuestros hoteles ofrecen una experiencia laboral inigualable, donde formarás parte de una comunidad y disfrutarás de verdadera camaradería con un grupo de colegas muy variado. JW crea oportunidades de capacitación, desarrollo, reconocimiento y, lo más importante, un lugar donde puedes seguir tu pasión en un ambiente de lujo enfocado en el bienestar holístico. El trato excepcional a los huéspedes empieza con el modo en que cuidamos a nuestros empleados. Este es el The JW Treatment™. Al unirte a JW Marriott, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>Regional QSHE Coordinator (Farming) </span></strong><strong><span>| Hail &nbsp;- </span></strong><strong><span>Saudi Arabia</span></strong></p><br><br> <br> <br> <br> <p><strong><span>The Company </span></strong></p><br><br> <br> <p><span>Founded in 1977, Almarai Company is the world’s largest vertically integrated dairy company and the largest food and beverage manufacturing and distribution company in MENA. Headquartered in Riyadh,&nbsp; Almarai Company is ranked as the number one FMCG Brand in the MENA region and the market leader in all its categories across GCC, Egypt, and Jordan.</span></p><br><br> <br> <p><span>Over five decades of sustainable growth, Almarai has consistently provided nutritious and healthy products to consumers of all ages, driven by its core principle: “Quality you can trust.”</span></p><br><br> <p><span>Almarai has expanded its product range to include, in addition to dairy products, juices and beverages, baked goods, poultry, infant formula, dates, fish and seafood, and bottled water, under more than 20 brands such as Almarai, L’usine, 7DAYS, ALYOUM, Nuralac, Farm’s Select, Ice Leaf, Almira, Seama, Oska, IVAL, Almara Pro, Premier Chef, Bakemart, and others. </span></p><br><br> <br> <p><span>Almarai currently employs over 43,000 Quality Makers, across the GCC, Egypt &amp; Jordan. </span></p><br><br> <p><span>In 2025, Almarai reported net income of SAR 2.4 billion on sales of SAR 22 billion.</span></p><br><br> <br> <p><strong><span>The Role / Opportunity</span></strong></p><br><br> <br> <p><span>The <strong>Regional QSHE Coordinator </strong>will be responsible </span><span>for </span><span>ensuring full compliance of the company’s Quality, Health &amp; Safety, Environmental and Food Safety management systems, utilizing the latest QSHE management techniques and technology in line with world class standards.</span></p><br><br> <br> <br> <p><span>The candidate must meet the following criteria to be shortlisted: </span></p><br><br> <br> <ul> <li><span>3 &nbsp;years of Quality Assurance experience in the food industry.</span></li> <li><span>Fluent in English language oral, written and reading skills.</span></li> <li><span>Bachelor’s Degree in Agriculture/Food Science/ Science from a recognized university.</span></li> <li><span>Diploma in Quality Management.</span></li> <li><span>Qualification on ISO management systems. (QMS /FSMS / EMS / OHSMS)</span></li> <li><span>Qualification as an internal auditor.</span></li> <li><span>IOSH working safely training certification.</span></li> </ul> <br> <br> <p><span>Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.</span></p><br><br> <br> <p><span>This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package.</span></p><br><br> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h3 >About the Opportunity</h3> <p >Rotana Hotels is seeking a <strong >Director of Business Development</strong> to join its team in Medina, Al Madinah, Saudi Arabia. This is a full-time position for a commercially astute leader who will drive the property's commercial growth agenda within a dynamic market.</p> <h3 >Role Overview</h3> <p >The Director of Business Development will lead the property’s sales team and be responsible for its commercial performance. This high-ownership role requires a leader capable of setting strategic direction, building a robust business pipeline, and maintaining rigorous performance standards across the team. The successful candidate will be a passionate commercial leader focused on delivering high levels of customer service and implementing all business requirements for the organization.</p> <h3 >Core Responsibilities</h3> <ul > <li >Develop a deep understanding of the religious tourism (Umrah/Hajj) ecosystem, including operator functions, booking cycles, seasonality peaks (Ramadan, Hajj, winter Umrah season), and contracting methods (allotments, series groups, ad-hoc).</li> <li >Leverage an established network with Umrah/Hajj operators, DMCs, and travel agents, maintaining existing relationships with top Saudi, Gulf, South Asian, and international Umrah wholesalers and tour operators.</li> <li >Secure and manage business with government and institutional accounts, including Saudi ministries, quasi-government entities, and religious authorities (*, Ministry of Hajj and Umrah-linked business).</li> <li >Manage high-volume, high-ADR group contracts profitably.</li> <li >Apply commercial and revenue acumen to business-mix decisions (group vs. FIT, series vs. ad-hoc), collaborating closely with revenue management to impact RevPAR and profitability.</li> <li >Lead and build the sales team, setting clear goals and targets, holding individuals accountable, and rigorously evaluating performance.</li> <li >Allocate resources smartly, identifying genuine needs and deploying them accordingly (*, representation or focused effort in key feeder/source markets).</li> <li >Plan commercial strategy around the peak/trough patterns of the religious calendar, adapting to seasonality and demand volatility.</li> <li >Maintain working knowledge of the Nusuk platform and Ministry of Hajj &amp; Umrah regulations, understanding their impact on allotments, group registration, and compliance.</li> <li >Exercise financial and credit-risk awareness with agents, making sound judgments on credit terms, deposit structures, and payment risk to protect cash flow.</li> <li >Develop a local corporate and diversification pipeline beyond religious tourism to balance seasonality and reduce dependence on pilgrim volume.</li> <li >Utilize data and CRM systems to track performance, forecast pace accurately, and report pipeline visibility.</li> <li >Demonstrate a strong command of channel distribution, staying informed on evolving trends for the pilgrim market across OTAs, wholesale, direct, GDS, and emerging booking platforms.</li> <li >Consistently benchmark against the competitive set and adjust strategy proactively.</li> <li >Effectively use all systems, CRM, and commercial tools to drive productivity and decision-making.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >A minimum of <strong >10 years of experience</strong> in a commercial leadership role.</li> <li >Proven command of sales strategy.</li> <li >Deep-rooted relationships within the religious tourism sector and relevant institutional accounts.</li> </ul> <h3 >Essential Skills and Attributes</h3> <ul > <li >Strong leadership and team-building capabilities.</li> <li >Commercial and revenue acumen.</li> <li >Adaptability to market seasonality and demand volatility.</li> <li >Financial and credit-risk awareness.</li> <li >Data and CRM discipline.</li> <li >Strong command of channel distribution.</li> <li >Benchmarking and market awareness.</li> <li >Fluency within brand governance and commercial doctrine.</li> </ul> <h3 >Candidate Profile</h3> <p >The ideal candidate will possess a proven command of sales strategy, deep-rooted relationships within the industry, and fluency in brand governance and commercial doctrine. This role offers an opportunity to shape the commercial destiny of a significant property in the region.</p>

<h3 >About the Role</h3> <p >Ethra For Human Resources Consulting is seeking a <strong >Rental Operations Manager</strong> for a full-time position. This role involves leading and overseeing rental operations across multiple branches and airport counters in Saudi Arabia, specifically in Riyadh, Jeddah, Al Khobar, Al Qassim, and Hail. The primary objective is to ensure smooth daily operations, consistent customer service standards, efficient fleet utilization, strong branch performance, and the achievement of operational and commercial targets. The position is based in Riyadh and requires frequent travel to rental branches across the Kingdom based on operational and business needs.</p> <h3 >Key Responsibilities</h3> <ul > <li >Manage and supervise front office operations across rental branches and airport counters to ensure smooth daily business activities and high service standards.</li> <li >Lead branch teams, including rental agents, shift supervisors, customer service staff, and operational coordinators, to achieve operational and commercial targets.</li> <li >Ensure efficient handling of customer interactions, including reservations, vehicle handover, returns, upgrades, complaints resolution, and loyalty program engagement.</li> <li >Implement operational procedures to standardize front office activities and enhance customer experience consistency across all locations.</li> <li >Optimize branch operational performance through workforce planning, scheduling efficiency, and resource allocation.</li> <li >Coordinate closely with Fleet and Maintenance teams to maximize vehicle availability, minimize downtime, and improve fleet rotation efficiency.</li> <li >Analyze branch and regional performance KPIs, including utilization, revenue per rental, conversion rates, customer retention, and operational productivity.</li> <li >Prepare operational reports and present performance insights, challenges, and recommendations to senior management.</li> <li >Manage escalated customer and operational issues promptly while maintaining service quality and business continuity.</li> </ul> <h3 >Strategic and Financial Oversight</h3> <ul > <li >Identify business expansion opportunities, including new branch locations, airport operations, corporate partnerships, and high-demand service areas.</li> <li >Conduct market and competitor analysis to support network optimization and expansion strategies.</li> <li >Coordinate branch opening projects and operational readiness for new locations, ensuring staffing, training, process implementation, and service compliance.</li> <li >Collaborate with Sales, Marketing, and Revenue teams to support promotional campaigns, seasonal demand planning, and customer acquisition initiatives.</li> <li >Coordinate closely with the Finance Department to monitor branch financial performance, support invoicing accuracy, follow up on pending collections, and ensure timely resolution of overdue accounts.</li> <li >Ensure compliance with company policies, operational procedures, safety regulations, and brand standards across all branches.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Minimum of <strong >5 years of experience</strong> in car rental operations, rental management, or a similar role.</li> <li >Previous experience managing multiple rental branches is strongly preferred.</li> <li >Car rental experience within Saudi Arabia is required.</li> <li >Airport rental operations experience is preferred but not mandatory.</li> <li >Bachelor’s degree or equivalent relevant experience.</li> </ul> <h3 >Required Skills and Knowledge</h3> <ul > <li >Strong knowledge of daily car rental operations and customer service processes.</li> <li >Experience managing rental agents, supervisors, customer service teams, and operational coordinators.</li> <li >Good knowledge of rental regulations and operational procedures.</li> <li >Experience using rental, reservation, scheduling, or fleet management systems.</li> <li >Strong leadership, communication, problem-solving, and decision-making skills.</li> <li >Willingness to travel frequently across Saudi Arabia based on business needs.</li> </ul> <h3 >Work Environment</h3> <p >This full-time position is based in Riyadh, Saudi Arabia, and involves managing operations across various cities including Jeddah, Al Khobar, Al Qassim, and Hail. The role requires close coordination with multiple internal departments and frequent travel to ensure operational excellence across all locations.</p>

<h3 >About the Role</h3> <p >Ethra For Human Resources Consulting is seeking a <strong >Rental Operations Manager</strong> for a full-time position. This role involves leading and overseeing rental operations across multiple branches and airport counters in Saudi Arabia, specifically in Riyadh, Jeddah, Al Khobar, Al Qassim, and Hail. The primary objective is to ensure smooth daily operations, consistent customer service standards, efficient fleet utilization, strong branch performance, and the achievement of operational and commercial targets. The position is based in Riyadh and requires frequent travel to rental branches across the Kingdom based on operational and business needs.</p> <h3 >Key Responsibilities</h3> <ul > <li >Manage and supervise front office operations across rental branches and airport counters to ensure smooth daily business activities and high service standards.</li> <li >Lead branch teams, including rental agents, shift supervisors, customer service staff, and operational coordinators, to achieve operational and commercial targets.</li> <li >Ensure efficient handling of customer interactions, including reservations, vehicle handover, returns, upgrades, complaints resolution, and loyalty program engagement.</li> <li >Implement operational procedures to standardize front office activities and enhance customer experience consistency across all locations.</li> <li >Optimize branch operational performance through workforce planning, scheduling efficiency, and resource allocation.</li> <li >Coordinate closely with Fleet and Maintenance teams to maximize vehicle availability, minimize downtime, and improve fleet rotation efficiency.</li> <li >Analyze branch and regional performance KPIs, including utilization, revenue per rental, conversion rates, customer retention, and operational productivity.</li> <li >Prepare operational reports and present performance insights, challenges, and recommendations to senior management.</li> <li >Manage escalated customer and operational issues promptly while maintaining service quality and business continuity.</li> </ul> <h3 >Strategic and Financial Oversight</h3> <ul > <li >Identify business expansion opportunities, including new branch locations, airport operations, corporate partnerships, and high-demand service areas.</li> <li >Conduct market and competitor analysis to support network optimization and expansion strategies.</li> <li >Coordinate branch opening projects and operational readiness for new locations, ensuring staffing, training, process implementation, and service compliance.</li> <li >Collaborate with Sales, Marketing, and Revenue teams to support promotional campaigns, seasonal demand planning, and customer acquisition initiatives.</li> <li >Coordinate closely with the Finance Department to monitor branch financial performance, support invoicing accuracy, follow up on pending collections, and ensure timely resolution of overdue accounts.</li> <li >Ensure compliance with company policies, operational procedures, safety regulations, and brand standards across all branches.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Minimum of <strong >5 years of experience</strong> in car rental operations, rental management, or a similar role.</li> <li >Previous experience managing multiple rental branches is strongly preferred.</li> <li >Car rental experience within Saudi Arabia is required.</li> <li >Airport rental operations experience is preferred but not mandatory.</li> <li >Bachelor’s degree or equivalent relevant experience.</li> </ul> <h3 >Required Skills and Knowledge</h3> <ul > <li >Strong knowledge of daily car rental operations and customer service processes.</li> <li >Experience managing rental agents, supervisors, customer service teams, and operational coordinators.</li> <li >Good knowledge of rental regulations and operational procedures.</li> <li >Experience using rental, reservation, scheduling, or fleet management systems.</li> <li >Strong leadership, communication, problem-solving, and decision-making skills.</li> <li >Willingness to travel frequently across Saudi Arabia based on business needs.</li> </ul> <h3 >Work Environment</h3> <p >This full-time position is based in Riyadh, Saudi Arabia, and involves managing operations across various cities including Jeddah, Al Khobar, Al Qassim, and Hail. The role requires close coordination with multiple internal departments and frequent travel to ensure operational excellence across all locations.</p>