School Management jobs

<p>About the Role We're looking for a customer-focused and proactive Remote Customer Support Specialist to join our growing team. In this role, you'll help create exceptional customer experiences by providing timely support, resolving inquiries, and communicating effectively across multiple channels. If you enjoy helping people, solving problems, and delivering outstanding service, we'd love to hear from you.</p><p><b>Key Responsibilities</b></p><p>Customer Support</p><ul><li>Respond to customer inquiries via email, live chat, and phone in a professional and timely manner.</li><li>Provide accurate information about products, services, policies, and processes.</li><li>Assist customers with account questions, order updates, troubleshooting, and general support.</li><li>Deliver empathetic, solution-oriented service that ensures a positive customer experience.</li></ul><p>Issue Resolution</p><ul><li>Investigate and resolve customer concerns efficiently.</li><li>Escalate complex issues to the appropriate internal teams when needed.</li><li>Accurately document customer interactions and resolutions in the CRM system.</li><li>Follow up with customers to confirm issues have been fully resolved.</li></ul><p><b>Customer Experience</b></p><ul><li>Build lasting customer relationships through friendly, clear, and professional communication.</li><li>Collect customer feedback and share insights that help improve products and services.</li><li>Contribute to customer retention by consistently delivering high-quality support.</li><li>Collaborate with teammates to maintain a positive, customer-first culture.</li></ul><p>Systems &amp; Administrative Support</p><ul><li>Use CRM platforms, support software, and communication tools effectively.</li><li>Keep customer records accurate and up to date.</li><li>Assist in maintaining internal knowledge bases, FAQs, and support documentation.</li><li>Follow company procedures and quality standards to ensure consistent service.</li></ul><p><b>What We Offer</b></p><ul><li>Fully remote work with flexible scheduling.</li><li>Competitive compensation based on experience and qualifications.</li><li>Opportunities for professional development and career growth.</li><li>A collaborative, supportive, and inclusive team environment.</li><li>The opportunity to make a meaningful impact on customer satisfaction and company success.</li><li>Long-term career opportunities within a growing organization.</li></ul><p>Diversity &amp; Inclusion</p><p>We are committed to fostering a diverse, equitable, and inclusive workplace where everyone feels welcomed, respected, and empowered to succeed. We encourage applications from individuals of all backgrounds, experiences, and perspectives.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>1-2 years of experience in customer support, customer service, or a related role.</li><li>Excellent written and verbal communication skills.</li><li>Strong problem-solving abilities with a customer-first mindset.</li><li>Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.</li><li>Professional, dependable, patient, and detail-oriented.</li><li>Strong organizational and time management skills.</li><li>Comfortable working independently in a remote environment.</li><li>Experience with CRM platforms and customer support software is an advantage.</li><li>Proficiency with Microsoft Office or similar productivity tools.</li><li>High school diploma or equivalent required; additional education or relevant certifications are a plus.</li></ul>

<p><b>About the Role </b>We're looking for a customer-focused and proactive Remote Customer Support Specialist to join our growing team. In this role, you'll help create exceptional customer experiences by providing timely support, resolving inquiries, and communicating effectively across multiple channels. If you enjoy helping people, solving problems, and delivering outstanding service, we'd love to hear from you. Key Responsibilities Customer Support Respond to customer inquiries via email, live chat, and phone in a professional and timely manner. Provide accurate information about products, services, policies, and processes. Assist customers with account questions, order updates, troubleshooting, and general support. Deliver empathetic, solution-oriented service that ensures a positive customer experience. Issue Resolution Investigate and resolve customer concerns efficiently. Escalate complex issues to the appropriate internal teams when needed. Accurately document customer interactions and resolutions in the CRM system. Follow up with customers to confirm issues have been fully resolved. Customer Experience Build lasting customer relationships through friendly, clear, and professional communication. Collect customer feedback and share insights that help improve products and services. Contribute to customer retention by consistently delivering high-quality support. Collaborate with teammates to maintain a positive, customer-first culture. Systems &amp; Administrative Support Use CRM platforms, support software, and communication tools effectively. Keep customer records accurate and up to date. Assist in maintaining internal knowledge bases, FAQs, and support documentation. Follow company procedures and quality standards to ensure consistent service. What We Offer Fully remote work with flexible scheduling. Competitive compensation based on experience and qualifications. Opportunities for professional development and career growth. A collaborative, supportive, and inclusive team environment. The opportunity to make a meaningful impact on customer satisfaction and company success. Long-term career opportunities within a growing organization. Diversity &amp; Inclusion We are committed to fostering a diverse, equitable, and inclusive workplace where everyone feels welcomed, respected, and empowered to succeed. We encourage applications from individuals of all backgrounds, experiences, and perspectives.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>1 2 years of experience in customer support, customer service, or a related role.</li><li>Excellent written and verbal communication skills.</li><li>Strong problem-solving abilities with a customer-first mindset.</li><li>Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.</li><li>Professional, dependable, patient, and detail-oriented.</li><li>Strong organizational and time management skills.</li><li>Comfortable working independently in a remote environment.</li><li>Experience with CRM platforms and customer support software is an advantage.</li><li>Proficiency with Microsoft Office or similar productivity tools.</li><li>High school diploma or equivalent required; additional education or relevant certifications are a plus.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>About the Role </b>We're looking for a customer-focused and proactive Remote Customer Support Specialist to join our growing team. In this role, you'll help create exceptional customer experiences by providing timely support, resolving inquiries, and communicating effectively across multiple channels. If you enjoy helping people, solving problems, and delivering outstanding service, we'd love to hear from you.</p><p>Key Responsibilities</p><p>Customer Support</p><ul><li>Respond to customer inquiries via email, live chat, and phone in a professional and timely manner.</li><li>Provide accurate information about products, services, policies, and processes.</li><li>Assist customers with account questions, order updates, troubleshooting, and general support.</li><li>Deliver empathetic, solution-oriented service that ensures a positive customer experience.</li></ul><p>Issue Resolution</p><ul><li>Investigate and resolve customer concerns efficiently.</li><li>Escalate complex issues to the appropriate internal teams when needed.</li><li>Accurately document customer interactions and resolutions in the CRM system.</li><li>Follow up with customers to confirm issues have been fully resolved.</li></ul><p>Customer Experience</p><ul><li>Build lasting customer relationships through friendly, clear, and professional communication.</li><li>Collect customer feedback and share insights that help improve products and services.</li><li>Contribute to customer retention by consistently delivering high-quality support.</li><li>Collaborate with teammates to maintain a positive, customer-first culture.</li></ul><p>Systems &amp; Administrative Support</p><ul><li>Use CRM platforms, support software, and communication tools effectively.</li><li>Keep customer records accurate and up to date.</li><li>Assist in maintaining internal knowledge bases, FAQs, and support documentation.</li><li>Follow company procedures and quality standards to ensure consistent service.</li></ul><p>What We Offer</p><ul><li>Fully remote work with flexible scheduling.</li><li>Competitive compensation based on experience and qualifications.</li><li>Opportunities for professional development and career growth.</li><li>A collaborative, supportive, and inclusive team environment.</li><li>The opportunity to make a meaningful impact on customer satisfaction and company success.</li><li>Long-term career opportunities within a growing organization.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>1 2 years of experience in customer support, customer service, or a related role.</li><li>Excellent written and verbal communication skills.</li><li>Strong problem-solving abilities with a customer-first mindset.</li><li>Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.</li><li>Professional, dependable, patient, and detail-oriented.</li><li>Strong organizational and time management skills.</li><li>Comfortable working independently in a remote environment.</li><li>Experience with CRM platforms and customer support software is an advantage.</li><li>Proficiency with Microsoft Office or similar productivity tools.</li><li>High school diploma or equivalent required; additional education or relevant certifications are a plus.</li></ul><p>Diversity &amp; Inclusion We are committed to fostering a diverse, equitable, and inclusive workplace where everyone feels welcomed, respected, and empowered to succeed. We encourage applications from individuals of all backgrounds, experiences, and perspectives.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>Transport Coordinator | Saudi Arabia, Al Kharj </span></strong></p><br><br> <br> <p><strong><span>The Company:</span></strong></p><br><br> <br> <p><span>Founded in 1977, Almarai Company is the world’s largest vertically integrated dairy company and the largest food and beverage manufacturing and distribution company in MENA. Headquartered in Riyadh, Almarai Company is ranked as the number one FMCG Brand in the MENA region and the market leader in all its categories across GCC, Egypt, and Jordan.</span></p><br><br> <p><span>Over five decades of sustainable growth, Almarai has consistently provided nutritious and healthy products to consumers of all ages, driven by its core principle: “Quality you can trust.”</span></p><br><br> <p><span>Almarai has expanded its product range to include, in addition to dairy products, juices and beverages, baked goods, poultry, infant formula, dates, fish and seafood, and bottled water, under more than 20 brands such as Almarai, L’usine, 7DAYS, ALYOUM, Nuralac, Farm’s Select, Ice Leaf, Almira, Seama, Oska, IVAL, Almara Pro, Premier Chef, Bakemart, and others. </span></p><br><br> <p><span>Almarai currently employs over 43,000 Quality Makers, across the GCC, Egypt &amp; Jordan. </span></p><br><br> <p><span>In 2025, Almarai reported net income of SAR 2.4 billion on sales of SAR 22 billion.</span></p><br><br> <br> <p><strong><span>About the role:</span></strong></p><br><br> <p><span>To ensure delivery of fresh, UHT/Foods, Milk are dispatched on a timely manner as per the daily/weekly plan to the correct destination with accurate documentation &amp; achieve department objectives from the operating hub.&nbsp;<br></span></p><br><br> <p><span><br><strong>Key responsibilities: </strong></span></p><br><br> <ul> <li><span>Coordinate transport plans with Sales to ensure timely delivery of goods to depots while maximizing refrigerated vehicle utilization within approved weight limits. </span></li> <li><span>Oversee yard operations to ensure all activities are completed safely, efficiently, and in accordance with Transport SOPs. </span></li> <li><span>Ensure accurate documentation, valid driver compliance requirements, and correct product dispatch to depots within agreed delivery timelines. </span></li> <li><span>Promote safe transport operations and support the achievement of annual safety and accident reduction targets. </span></li> <li><span>Monitor transport activities to ensure full compliance with Transport SOPs and escalate process gaps or improvement opportunities to management. </span></li> <li><span>Supervise transport staff to ensure operational objectives are achieved and operational issues are promptly addressed. </span></li> <li><span>Maintain high standards of hygiene and housekeeping across hub accommodation facilities and ensure compliance with established hygiene requirements.</span></li> </ul> <br> <br> <p><strong><span>Requirements:</span></strong></p><br><br> <ul> <li><span>English Fluency</span></li> <li><span>Recognized computer qualification / High School Graduate</span></li> <li><span>Proficiency in MS Office</span></li> <li><span>1 – 2 years’ experience in a similar role</span></li> </ul> <br> <br> <p><span>Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.</span></p><br><br> <br> <p><span>This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package.</span></p><br><br> <br> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>Transport Coordinator | Saudi Arabia, Al Kharj </span></strong></p><br><br> <br> <p><strong><span>The Company:</span></strong></p><br><br> <br> <p><span>Founded in 1977, Almarai Company is the world’s largest vertically integrated dairy company and the largest food and beverage manufacturing and distribution company in MENA. Headquartered in Riyadh, Almarai Company is ranked as the number one FMCG Brand in the MENA region and the market leader in all its categories across GCC, Egypt, and Jordan.</span></p><br><br> <p><span>Over five decades of sustainable growth, Almarai has consistently provided nutritious and healthy products to consumers of all ages, driven by its core principle: “Quality you can trust.”</span></p><br><br> <p><span>Almarai has expanded its product range to include, in addition to dairy products, juices and beverages, baked goods, poultry, infant formula, dates, fish and seafood, and bottled water, under more than 20 brands such as Almarai, L’usine, 7DAYS, ALYOUM, Nuralac, Farm’s Select, Ice Leaf, Almira, Seama, Oska, IVAL, Almara Pro, Premier Chef, Bakemart, and others. </span></p><br><br> <p><span>Almarai currently employs over 43,000 Quality Makers, across the GCC, Egypt &amp; Jordan. </span></p><br><br> <p><span>In 2025, Almarai reported net income of SAR 2.4 billion on sales of SAR 22 billion.</span></p><br><br> <br> <p><strong><span>About the role:</span></strong></p><br><br> <p><span>To ensure delivery of fresh, UHT/Foods, Milk are dispatched on a timely manner as per the daily/weekly plan to the correct destination with accurate documentation &amp; achieve department objectives from the operating hub.&nbsp;<br></span></p><br><br> <p><span><br><strong>Key responsibilities: </strong></span></p><br><br> <ul> <li><span>Coordinate transport plans with Sales to ensure timely delivery of goods to depots while maximizing refrigerated vehicle utilization within approved weight limits. </span></li> <li><span>Oversee yard operations to ensure all activities are completed safely, efficiently, and in accordance with Transport SOPs. </span></li> <li><span>Ensure accurate documentation, valid driver compliance requirements, and correct product dispatch to depots within agreed delivery timelines. </span></li> <li><span>Promote safe transport operations and support the achievement of annual safety and accident reduction targets. </span></li> <li><span>Monitor transport activities to ensure full compliance with Transport SOPs and escalate process gaps or improvement opportunities to management. </span></li> <li><span>Supervise transport staff to ensure operational objectives are achieved and operational issues are promptly addressed. </span></li> <li><span>Maintain high standards of hygiene and housekeeping across hub accommodation facilities and ensure compliance with established hygiene requirements.</span></li> </ul> <br> <br> <p><strong><span>Requirements:</span></strong></p><br><br> <ul> <li><span>English Fluency</span></li> <li><span>Recognized computer qualification / High School Graduate</span></li> <li><span>Proficiency in MS Office</span></li> <li><span>1 – 2 years’ experience in a similar role</span></li> </ul> <br> <br> <p><span>Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.</span></p><br><br> <br> <p><span>This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package.</span></p><br><br> <br> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About the Role We're looking for a customer-focused and proactive Remote Customer Support Specialist to join our growing team. In this role, you'll help create exceptional customer experiences by providing timely support, resolving inquiries, and communicating effectively across multiple channels. If you enjoy helping people, solving problems, and delivering outstanding service, we'd love to hear from you. Key Responsibilities Customer Support Respond to customer inquiries via email, live chat, and phone in a professional and timely manner. Provide accurate information about products, services, policies, and processes. Assist customers with account questions, order updates, troubleshooting, and general support. Deliver empathetic, solution-oriented service that ensures a positive customer experience. Issue Resolution Investigate and resolve customer concerns efficiently. Escalate complex issues to the appropriate internal teams when needed. Accurately document customer interactions and resolutions in the CRM system. Follow up with customers to confirm issues have been fully resolved. Customer Experience Build lasting customer relationships through friendly, clear, and professional communication. Collect customer feedback and share insights that help improve products and services. Contribute to customer retention by consistently delivering high-quality support. Collaborate with teammates to maintain a positive, customer-first culture. Systems &amp; Administrative Support Use CRM platforms, support software, and communication tools effectively. Keep customer records accurate and up to date. Assist in maintaining internal knowledge bases, FAQs, and support documentation. Follow company procedures and quality standards to ensure consistent service. What We Offer Fully remote work with flexible scheduling. Competitive compensation based on experience and qualifications. Opportunities for professional development and career growth. A collaborative, supportive, and inclusive team environment. The opportunity to make a meaningful impact on customer satisfaction and company success. Long-term career opportunities within a growing organization. Diversity &amp; Inclusion We are committed to fostering a diverse, equitable, and inclusive workplace where everyone feels welcomed, respected, and empowered to succeed. We encourage applications from individuals of all backgrounds, experiences, and perspectives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>1 2 years of experience in customer support, customer service, or a related role.</li><li>Excellent written and verbal communication skills.</li><li>Strong problem-solving abilities with a customer-first mindset.</li><li>Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.</li><li>Professional, dependable, patient, and detail-oriented.</li><li>Strong organizational and time management skills.</li><li>Comfortable working independently in a remote environment.</li><li>Experience with CRM platforms and customer support software is an advantage.</li><li>Proficiency with Microsoft Office or similar productivity tools.</li><li>High school diploma or equivalent required; additional education or relevant certifications are a plus.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>Transport Coordinator | Saudi Arabia, Al Kharj </span></strong></p><br><br> <br> <p><strong><span>The Company:</span></strong></p><br><br> <br> <p><span>Founded in 1977, Almarai Company is the world’s largest vertically integrated dairy company and the largest food and beverage manufacturing and distribution company in MENA. Headquartered in Riyadh, Almarai Company is ranked as the number one FMCG Brand in the MENA region and the market leader in all its categories across GCC, Egypt, and Jordan.</span></p><br><br> <p><span>Over five decades of sustainable growth, Almarai has consistently provided nutritious and healthy products to consumers of all ages, driven by its core principle: “Quality you can trust.”</span></p><br><br> <p><span>Almarai has expanded its product range to include, in addition to dairy products, juices and beverages, baked goods, poultry, infant formula, dates, fish and seafood, and bottled water, under more than 20 brands such as Almarai, L’usine, 7DAYS, ALYOUM, Nuralac, Farm’s Select, Ice Leaf, Almira, Seama, Oska, IVAL, Almara Pro, Premier Chef, Bakemart, and others. </span></p><br><br> <p><span>Almarai currently employs over 43,000 Quality Makers, across the GCC, Egypt &amp; Jordan. </span></p><br><br> <p><span>In 2025, Almarai reported net income of SAR 2.4 billion on sales of SAR 22 billion.</span></p><br><br> <br> <p><strong><span>About the role:</span></strong></p><br><br> <p><span>To ensure delivery of fresh, UHT/Foods, Milk are dispatched on a timely manner as per the daily/weekly plan to the correct destination with accurate documentation &amp; achieve department objectives from the operating hub.&nbsp;<br></span></p><br><br> <p><span><br><strong>Key responsibilities: </strong></span></p><br><br> <ul> <li><span>Coordinate transport plans with Sales to ensure timely delivery of goods to depots while maximizing refrigerated vehicle utilization within approved weight limits. </span></li> <li><span>Oversee yard operations to ensure all activities are completed safely, efficiently, and in accordance with Transport SOPs. </span></li> <li><span>Ensure accurate documentation, valid driver compliance requirements, and correct product dispatch to depots within agreed delivery timelines. </span></li> <li><span>Promote safe transport operations and support the achievement of annual safety and accident reduction targets. </span></li> <li><span>Monitor transport activities to ensure full compliance with Transport SOPs and escalate process gaps or improvement opportunities to management. </span></li> <li><span>Supervise transport staff to ensure operational objectives are achieved and operational issues are promptly addressed. </span></li> <li><span>Maintain high standards of hygiene and housekeeping across hub accommodation facilities and ensure compliance with established hygiene requirements.</span></li> </ul> <br> <br> <p><strong><span>Requirements:</span></strong></p><br><br> <ul> <li><span>English Fluency</span></li> <li><span>Recognized computer qualification / High School Graduate</span></li> <li><span>Proficiency in MS Office</span></li> <li><span>1 – 2 years’ experience in a similar role</span></li> </ul> <br> <br> <p><span>Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.</span></p><br><br> <br> <p><span>This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package.</span></p><br><br> <br> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About the Role We are seeking a dedicated and customer-oriented Customer Service Representative to join our growing remote team. As the first point of contact for our customers, you will play a key role in delivering exceptional service, resolving inquiries, and creating positive customer experiences across phone, email, and live chat channels. This opportunity is ideal for someone who enjoys helping others, communicating effectively, and finding solutions in a fast-paced, customer-focused environment. Key Responsibilities Customer Support Respond to customer inquiries promptly and professionally through phone, email, and live chat. Provide accurate information about products, services, billing, account details, and company policies. Assist customers with account management, order tracking, troubleshooting, and general support needs. Deliver friendly, empathetic, and solution-focused service while maintaining high customer satisfaction standards. Issue Resolution Investigate and resolve customer concerns efficiently and effectively. Escalate complex issues to the appropriate departments when necessary. Maintain accurate records of customer interactions, inquiries, and resolutions. Follow up with customers to ensure concerns have been fully addressed and resolved. Customer Experience Build strong customer relationships through professional and courteous communication. Contribute to customer loyalty and retention by consistently providing outstanding service. Collect and share customer feedback to support service improvements and business growth. Collaborate with team members to promote a positive, customer-centric culture. Administrative Support Utilize CRM platforms and customer service tools to manage and track customer interactions. Maintain accurate customer records and documentation. Assist with updating internal knowledge bases, processes, and support resources. Adhere to company policies, procedures, and established service standards. What We Offer Fully remote work environment with flexibility and autonomy. Competitive compensation based on experience and qualifications. Ongoing professional development and career advancement opportunities. Supportive, inclusive, and collaborative team culture. Healthy work-life balance within a remote-first organization. Long-term growth opportunities with an expanding company.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications Required</h2><ul><li>1 2 years of experience in customer service, customer support, or a related role.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving, critical-thinking, and conflict-resolution abilities.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Strong organizational skills with exceptional attention to detail.</li><li>Self-motivated, dependable, and comfortable working independently in a remote setting.</li><li>Proficiency with Microsoft Office or similar productivity tools.</li><li>High school diploma or equivalent.</li></ul><p><strong>Preferred</strong></p><ul><li>Experience working with CRM systems and customer support software.</li><li>Customer service certifications, training, or related education.</li><li>Previous experience in a remote work environment.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About the Role We are looking for a motivated and customer-focused Customer Service Representative to join our remote team. In this role, you will serve as the primary point of contact for customers, providing exceptional support, resolving inquiries, and ensuring a positive customer experience across phone, email, and chat channels. This position is ideal for someone who enjoys helping people, communicating effectively, and solving problems in a dynamic, fast-paced environment. Key Responsibilities Customer Support Respond promptly and professionally to customer inquiries via phone, email, and live chat. Provide accurate information regarding products, services, billing, and company policies. Assist customers with account management, order status updates, troubleshooting, and general support requests. Deliver empathetic, solution-oriented service while maintaining a high standard of customer satisfaction. Issue Resolution Investigate and resolve customer concerns efficiently and effectively. Escalate complex issues to the appropriate teams when necessary. Document customer interactions, inquiries, and resolutions accurately. Follow up with customers to ensure issues have been fully resolved. Customer Experience Build positive relationships through professional and courteous communication. Contribute to customer retention by consistently delivering high-quality service. Gather customer feedback and share insights to support continuous improvement initiatives. Collaborate with team members to foster a supportive and customer-centric culture. Administrative Support Utilize CRM systems and customer service tools to manage customer interactions. Maintain accurate customer records and documentation. Assist in updating internal knowledge bases and support resources. Adhere to company policies, procedures, and service standards. What We Offer Fully remote work environment. Competitive compensation based on experience and qualifications. Professional development and career growth opportunities. Supportive, inclusive, and collaborative team culture. Healthy work-life balance within a remote-first organization. Long-term advancement opportunities with a growing company. Diversity &amp; Inclusion We are committed to fostering a diverse, equitable, and inclusive workplace where every employee feels valued, respected, and empowered to succeed. We welcome applicants from all backgrounds, experiences, and perspectives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>1 2 years of experience in customer service, customer support, or a related field. Excellent verbal and written communication skills. Strong problem-solving and conflict-resolution abilities. Ability to manage multiple tasks and priorities effectively. Strong organizational skills and attention to detail. Self-motivated, reliable, and comfortable working independently in a remote environment. Proficiency with basic computer applications, including Microsoft Office or equivalent tools. High school diploma or equivalent. Preferred Experience using CRM systems and customer support software. Additional customer service training, certifications, or related education.</p><p></p></section>

Job description:<br><br>Smarter, Better, Now. ADB SAFEGATE’s Airfield solutions has over 75 years’ experience of delivering cutting-edge airfield ground lighting, enabling safe and efficient landings, taxiing, and take-offs.      The Opportunity The Systems Engineer under the authority of the Facilities Management Contract Manager for the Dammam Airport (King Fahd International Airport). He/She wil manage and supervise the execution of the maintenance tasks of AVDGS, Aipron 360 and the Ground Power Units Facilities Management contract at King Fahd International Airport. Assesses airport repair and maintenance needs. You will make an impact by…. Manages the maintenance team with direct responsibility for the maintenance of electronics systems and devices installed at the airport Supervises, plans, organizes, directs, and evaluates the work of employees. Adjusts assignments, procedures, and schedules as necessary. Schedules, assigns work, and programs overtime, vacations, and other time off. Participates in the selection process for subordinate personnel. Manage the execution of the maintenance tasks under defined scope. Manage the work orders: issuance, execution, and reports. Maintains records and prepares reports related to airfield maintenance and repair activities. Ensure adequacy in spare parts, tools and equipment, vehicles, and other resources. Coordinates daily with the FM Contract Manager the schedule of the unplanned activities that require extra staff support. Set up Preventative, Planned and Unplanned maintenance for the scope of works contained in the maintenance plan. Follow up, evaluate, and optimize all PM (Preventive Maintenance) procedures. Follows CM WOs and closes the completed WOs within the Computer Aided Facility Management System (CAFM). Prepares and submits for approval to the Customer Representative the required Permit to Work (PTW) requests in a proper and timely manner. Enforces safety rules and regulations and is responsible for work progressing according to project plans and specifications. Prepare, sign and forward to FM Contract Manager for approval all the documents required to be submitted to the Customer Representative. Obtains cost figures and estimates for various accounts in the preparation of the maintenance contract budget. Makes recommendations for the need of additional capital equipment and the replacement of existing equipment as well as for required spare parts. Schedules with the FM Contract Manager the necessary actions for control, supervision, and actualization of the technical documentation. Subject to regular on-call/re-call and is required to participate in the Airport’s stand-by program. Responsible for the achievement of the SLA contract KPI’s The talent we want to inspire has... Diploma in electrical/electronic engineering, or Equivalent Minimum 10 years’ experience in maintenance including specific experience in AVDGS and airport management systems (SAM, Airon 360 etc.) Skilled in the use of standard and specialized tools used in this work. Ability to interpret, understand and effectively carry out complex oral and written technical instructions. Ability to effectively communicate via radio with the air traffic control tower and comply with related rules and regulations regarding vehicle usage inside airport movement and non-movement areas. Ability to prepare detailed reports and submit recommendations for improved maintenance operations. Ability to establish and maintain effective working relationships with associates and airport operator. Considerable ability to supervise, train, motivate and inspect the work of subordinates. Excellent knowledge of international safety rules and regulations Knowledge of ICAO standards Excellent spoken and written English is required and any other language is an asset. What's on offer A dynamic and challenging environment that encourages growth and learning. Opportunities to shape the future of our industry and make a significant impact on our company's business, A collaborative culture that values innovation, integrity, and inclusivity. Competitive compensation packages, including health benefits etc.<br> If you want to join a global business and enjoy being a team player who's driven and passionate, then this is your opportunity to come on board by applying! What to learn more about working at ADB SAFEGATE then check out our Career's website https://adbsafegate.com/about/career/<br><br>We offer:<br><br>What to learn more about working at ADB SAFEGATE then check out our Career's website https://adbsafegate.com/about/career/

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Hellence</h3> <p style="margin:0 0 12px; ************;">Hellence operates as a commercial partner focused on the life sciences sector. The company specializes in developing, launching, and supporting innovative brands to achieve their market potential. Hellence fosters a culture that supports professional growth and aims to deliver strong, sustainable outcomes for clients by prioritizing its team members.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">The Account Manager Role</h3> <p style="margin:0 0 12px; ************;">Hellence is seeking an <strong style="font-weight:700;">Account Manager</strong> for a full-time, hybrid position based in Riyadh, Saudi Arabia. This role offers flexibility for some work from home. The Account Manager serves as the primary point of contact for clients within the life sciences sector, ensuring that marketing initiatives align with client objectives.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Develop and execute comprehensive account plans.</li> <li style="margin:0 0 6px;">Coordinate marketing campaigns from inception to completion.</li> <li style="margin:0 0 6px;">Track and analyze performance metrics for all marketing activities.</li> <li style="margin:0 0 6px;">Prepare detailed client reports and presentations.</li> <li style="margin:0 0 6px;">Collaborate with internal cross-functional teams to manage project timelines, budgets, and deliverables.</li> <li style="margin:0 0 6px;">Identify opportunities for growth and optimization within client accounts.</li> <li style="margin:0 0 6px;">Support lead generation efforts to expand the client base.</li> <li style="margin:0 0 6px;">Nurture and strengthen client relationships to ensure long-term partnerships.</li> <li style="margin:0 0 6px;">Contribute to strategic sales and marketing activities that drive mutual success.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Qualifications and Experience</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">A minimum of <strong style="font-weight:700;">5-10 years of experience</strong> in account management, preferably within the life sciences sector.</li> <li style="margin:0 0 6px;">Demonstrated ability to manage client accounts and marketing initiatives effectively.</li> <li style="margin:0 0 6px;">Strong understanding of marketing principles and performance tracking.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment and Location</h3> <p style="margin:0 0 12px; ************;">This is a full-time, hybrid position based in <strong style="font-weight:700;">Riyadh, Saudi Arabia</strong>. The role allows for flexibility with some work from home arrangements.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Application Process</h3> <p style="margin:0 0 12px; ************;">Interested candidates are invited to apply for this position. Salary details will be discussed during the interview process.</p>

SUMMARYThe HRBP is responsible for leading Employee Relations (ER) activities while ensuring effective HR operational processes, smooth employee lifecycle management, and continuous improvement of HR policies and procedures. The role ensures fair and consistent handling of employee matters, compliance with labor laws, and the promotion of a positive and productive work environment. It acts as a key link between employees, line managers, and leadership.<br>JOB RESPONSIBILITIESEmployee Relations Management Act as the primary point of contact for all Employee Relations matters across the organization. Manage end-to-end employee relations cases including grievances, complaints, disciplinary actions, and workplace conflicts. Ensure fair, consistent, and timely handling of workplace compliance matters. Recommend corrective actions in line with company policies and applicable labor laws. Lead workplace investigations and ensure proper documentation and closure of ER cases. HR Operations, Processes & Employee Lifecycle Oversee and support the employee onboarding process to ensure a smooth, consistent, and positive experience for new joiners. Ensure onboarding activities are effectively aligned with company policies and operational requirements. Support HR operational initiatives and programs aimed at improving employee experience and service quality. Act as a driver for HR initiatives that enhance employee relations, communication, and workplace effectiveness. Ensure seamless employee lifecycle management processes (onboarding, transfers, exits, etc.) are executed efficiently. Policy, Procedure Development & Optimization Optimize HR operational processes to ensure consistency, efficiency, and a smooth employee experience. Contribute to continuous improvement of HR policies and procedures. Ensure HR procedures are practical, compliant, and effectively implemented across the organization. Support standardization of HR practices to strengthen governance and operational control. Labor Law & Compliance Ensure full compliance with applicable labor laws, government regulations, and internal HR policies. Maintain up-to-date knowledge of labor regulations and ensure organizational alignment with legal requirements. Support audits and compliance reviews related to Employee Relations matters. Mitigate organizational risk by ensuring fair and legally compliant handling of employee issues. Workplace Relations & Conflict Management Handle escalations from managers related to attendance, conduct, and behavioral issues. Act as a liaison between management and employees to ensure fair communication and resolution of workplace concerns. Support management in preventing and resolving workplace disputes. Conduct structured investigations and ensure unbiased resolution of workplace conflicts. Employee Engagement & Communication Monitor employee satisfaction and workplace climate through feedback and direct engagement. Own and drive employee engagement strategy and initiatives to improve engagement scores, retention, and workplace culture across the organization. Design and implement structured engagement programs in collaboration with HR leadership and business stakeholders. Support initiatives aimed at improving employee engagement and strengthening communication across the organization. Assist in internal communication related to policies, employee conduct, and workplace expectations. ER Data, Reporting & Governance Maintain accurate and confidential records of ER cases, investigations, and outcomes. Prepare periodic ER reports, trend analysis, and insights for HR leadership. Identify recurring issues and recommend preventive actions and improvements. Use data-driven insights to support decision-making and reduce workplace risks. Manager Support & Capability Building Coach managers and supervisors on handling employee relations matters effectively. Provide guidance on disciplinary procedures, conflict resolution, and performance-related issues. Support leadership in building consistent and fair people management practices. Build manager capability to proactively address employee behavior and workplace issues. Stakeholder Management & Leadership Influence Act as a key HR partner to HR Business Partners (HRBPs) and business leadership teams in managing employee relations strategy and execution. Collaborate closely with senior leadership to provide insights, recommendations, and solutions on workforce behavior, culture, and employee relations trends. Influence and guide managers and leaders on people management practices to ensure consistent and fair application of HR policies across all levels. Support leadership decision-making through ER data insights, risk assessment, and organizational climate analysis.<br>REQUIRED QUALIFICATIONSEducation & Experience Bachelor’s degree in human resources, Business Administration, or related field. Minimum 10 years of experience in HR, with strong focus on Employee Relations and/or Industrial Relations. Knowledge & Skills Strong knowledge of labor laws, HR policies, and disciplinary procedures. Proven experience in handling complex employee relations cases and investigations. Strong communication, negotiation, and conflict resolution skills. High level of confidentiality, integrity, and professionalism. Good understanding of HR systems and government labor portals.

<h3><strong>Hotel Sales Manager at Hafawah Hotels &amp; Resort</strong></h3><p>Hafawah Hotels &amp; Resort is seeking a dedicated and experienced <strong>Hotel Sales Manager</strong> to join its team in Al Madinah Al Munawwarah, Saudi Arabia. This full-time position is essential for driving sales performance and expanding the hotel's market presence in Medina.</p><h3><strong>Role Overview</strong></h3><p>The Hotel Sales Manager will be responsible for developing and executing comprehensive sales strategies to achieve revenue targets and enhance client relationships. This role involves leading a sales team, monitoring market trends, and identifying new business opportunities within the competitive hospitality sector.</p><h3><strong>Key Responsibilities</strong></h3><ul><li>Develop and implement sales strategies and plans to achieve the hotel’s sales targets.</li><li>Lead and manage the sales team, monitor performance, and ensure achievement of Key Performance Indicators (KPIs).</li><li>Acquire new clients and cultivate strong, long-term relationships with existing clients.</li><li>Drive corporate, group, and hotel contract sales initiatives.</li><li>Monitor target markets, conduct competitor analysis, and identify new business opportunities.</li><li>Prepare quotations and negotiate commercial contracts and agreements.</li><li>Monitor occupancy and revenue performance to ensure sales targets are met.</li><li>Prepare regular sales performance reports for management review.</li></ul><h3><strong>Required Qualifications and Experience</strong></h3><ul><li>A minimum of <strong>4 years</strong> of previous experience in a supervisory or managerial hotel sales position.</li></ul><h3><strong>Work Setting and Location</strong></h3><p>This is a <strong>full-time</strong> position based in Al Madinah Al Munawwarah (Medina), Al Madinah, Saudi Arabia. The role operates within a dynamic hotel environment focused on achieving sales excellence and market growth.</p><h3><strong>Application Information</strong></h3><p>Interested candidates who meet the specified requirements are encouraged to apply. Salary details for this position will be discussed confidentially during the interview process.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>A search is underway for a <i>Business Development Manager</i> possessing extensive relationships and a robust communication network in the event management, exhibitions, and conferences sector.</p><p><b>Type of Contract:</b></p><p>Commission-based or a bonus + a percentage on contracts and prospective projects.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Responsibilities:</b></p><ul><li>Identify and attract new opportunities and projects in the field of event management and exhibitions.</li><li>Leverage a strong network of public relations and engage with governmental entities and private companies (B2B).</li><li>Coordinate with company management in presenting technical and financial proposals to clients and closing deals.</li></ul><p><b>Requirements and Qualifications:</b></p><ul><li>Strong and direct relationships with decision-makers in the event management sector.</li><li>Proven experience in securing contracts and projects in the events and exhibitions sector.</li><li>Excellent negotiation and persuasion skills, with the ability to build strategic partnerships.</li></ul></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB PURPOSE BAE Systems is the UK Government s nominated Prime Contractor under the Government-to-Government arrangements that are in place to provide equipment, support and training to Saudi Arabia. We provide maintenance of Royal Saudi Air Force (RSAF) aircraft and train RSAF and Royal Saudi Naval Force personnel safely in a training environment in how to use their aircraft, equipment and weapons. BAE Systems Saudi Arabia is committed to supporting the Saudi Arabian National Agenda including Saudisation and the training and development of Saudi National capability through the growth of the Saudi National Partner Companies thereby reinforcing Industrialisation and Partnerships. The Job Holder deputises for a senior company employee within the Typhoon Maintenance Organisation, responsible for the aspects of Parachute Fabrications Shop, compliance and continuous improvement while holding company line management responsibilities commensurate with the role, which includes; providing functional direction and guidance, exercising duty of care, welfare, health &amp; safety. Providing effective delivery of all activities as specified in the shop component repair plan. Support Salam Project success against the Maintenance Support Service contracted Operational Readiness (OR) and Key Performance Measurements (KPM)</p><p>Outline Responsibility</p><p>Safety: Uphold a safety-first approach, implementing safety measures and guidelines to protect personnel, product and operations. Support and promote Safety, Health &amp; Environment (SHE) and Product Safety &amp; Environment (PS&amp;E).</p><p>Compliance: Ensure adherence to BAE Systems Operational Framework, Life Cycle Management (LCM) practices, Maintenance &amp; Continuing Airworthiness (M&amp;CA) Mandates, Maintenance Organisation Exposition (MOE), and Royal Saudi Air Force (RSAF) Logistics Management Regulations (LMR) to meet the contractual obligations.</p><p>Support: Enhancing customer satisfaction in supporting maintenance, airworthiness, safety and continual improvement. Developing new ways to improve the customer experience or otherwise growing the maintenance organization as a whole. This includes highlighting potential new processes and procedures.</p><p>Continuous Improvements (CI): Strive for business excellence, by driving a culture of CI throughout the maintenance organization, encouraging innovative ideas and initiatives. Continuously seek opportunities to apply and adapt changes or improvements to best industry practices to enhance efficiency and effectiveness in the maintenance processes and create a sustainable future.</p><p>JOB ACCOUNTABILITIES</p><p>Accountable to their Primary Line Manager; however, they have direct access to Secondary Line Manager. This is to provide an independent route to address any issues within the Parachute Fabrications shop maintenance environment.</p><p>Undertake review of maintenance and challenge current practices and identify potential capacity for improvements within the organisation.</p><p>Recognising any malpractice that could affect the airworthiness or safety of the assigned components or personnel within their area of responsibility and raising the issue/concern to the Senior Maintenance Manager.</p><p>Ensuring that the necessary facilities resource are available, in accordance with company policies to enable their organisations to perform their duties and any contractual obligations.</p><p>Monitor standards of the personnel within their organisation in order to identify any negative trends, non-conformities or motivational deficiencies.</p><p>Accountable and responsible for all person s development reports within their direct and indirect line management, within their Area of Responsibility.</p><p>Providing a working environment to trust, where all employees of whom are professionals, each have a clear understanding of what standard of behaviour is considered acceptable or unacceptable, following the companies Code of Conduct .</p><p>Provide training, consolidation and counterpart development activities to the RSAF personnel and BAE Systems personnel.</p><p>Ensure all tasks are completed within designated timeframes to support Forward Maintenance and SMU activities.</p><p>Maintain operational readiness of shop equipment in line with the shop component repair plan and schedule necessary calibrations.</p><p>Enhanced by ensuring the correct tooling, approved data is available.</p><p>Raise appropriate media for deficiencies in approved data (e.g. TPRFs, TQs, etc.).</p><p>Any damage or deficiencies to equipment and infrastructure, are reported and monitored using the correct media (e.g. IDR, MDR, CAR, SORT, 1400-61, etc.).</p><p>Ensure that all personnel undertaking maintenance in their Area of Responsibility are authorised.</p><p>Maintain an anti-FOD surveillance and report potential hazards, which is further enhanced by the regular oversight checks of the shop and the components in the shop.</p><p>Ensure all maintenance tasks are carried out and meet the highest quality standards, including recording of maintenance carried out on the airworthiness tool consumables and POL.</p><p>Conduct oversight checks to ensure high standards of shop husbandry.</p><p>Ensure any forecasted planning, highlight any deficiencies or delivery/ FDD issues with consumables &amp; PPE are escalated to the primary line manager or secondary manager at the earliest opportunity.</p><p>Hold 2nd Signature and able to disperse the required responsibilities.</p><p>Maintain competency currency for Martin Baker Parachute Fabrications pack authorisations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>RECRUITMENT SPECIFICATION</h2><p><strong>Essential</strong></p><p>A recognised qualification to NVQ3/ONC/OND/BTEC level in a relevant technical discipline, or a technical apprenticeship, or suitable equivalent technical qualification acceptable to M&amp;CA.</p><p>Extensive proven post qualification practical maintenance experience within operational flying aircraft environment supported by formal recorded workplace applied related training OR substantial proven experience on same aircraft type.</p><p>Leadership skills and proven ability to supervise all levels of engineering personnel.</p><p>The successful candidate, Saudi or Expatriate must obtain Saudi Council of Engineers (SCE) membership at the appropriate level, prior to starting the new role or commencing employment in KSA, SCE membership must be maintained throughout their employment in this role.</p><p><strong>Desirable</strong></p><p>Thorough understanding of company processes and procedures</p><p>Broad aerospace and defence company / industry knowledge.</p><p>Proven supervisory experience within the area of definition.</p><p>An understanding of RAF and /or RSAF engineering operating procedures.</p><p>A track record of meeting strict deadlines without compromising standards and quality.</p><p>Previous experience of delivering work place training.</p><p>An understanding of ESS or similar electronic based reporting system.</p><p>Martin Baker Qualification.</p><p></p></section>

Domain: IT Services & Consulting<br>Position: Cloudera Data Engineer / Production Support Engineer<br>Experience: 5 to 10 Years<br>Location: Jeddah<br>Your Team<br>You are invited to work with a top-tier organization that's been in the game for 50+ years, partnering with some of the world's biggest businesses. As India's largest multinational business group, this enterprise boast a workforce of highly skilled consultants spread across 60+ countries, at the forefront of the financial markets and data industry, delivering exceptional services in Data & Analytics, Capital Markets, and Post Trade.<br>Your Job<br>In simple terms, this role is for someone who can develop and maintain Cloudera/CDP data pipelines while also providing L1/L2 production support for the data platform. They will work mainly with Spark, Hive, Impala, Kafka, NiFi, HDFS/Ozone, Iceberg, and Cloudera Manager, including troubleshooting, performance tuning, monitoring, and incident management Required Skills & Qualifications<br>Required Skills & Qualifications<br>5–10 years of experience in Cloudera/CDP, Big Data, or Data Engineering. Strong hands-on experience with Spark, Hive, Impala, HDFS/Ozone, and YARN. Experience with Kafka, NiFi, and batch/real-time data pipelines. Strong knowledge of Cloudera Manager, cluster monitoring, troubleshooting, and production support. Experience in performance tuning, incident management, RCA, SLA, and ITIL processes. Good knowledge of Linux/Unix, Kerberos, Ranger, and Atlas is preferred. Experience with Iceberg, HBase, Kudu, Phoenix, or Solr will be an added advantage. Strong communication and problem-solving skills with experience in mission-critical production environments<br>Skills: Cloudera/CDP, Spark, Hive, Impala, HDFS, Ozone, Kafka, NiFi, Iceberg, YARN, Cloudera Manager, HBase, Kudu, Linux, Production Support, Troubleshooting, Performance Tuning, RCA, ITIL, Kerberos, Ranger, Atlas<br>Qualifications : BE / B. Tech / ME / M. Tech<br>You can explore new jobs at https://www.linkedin.com/company/cognitud-advisory/jobs/?view AsMember=true<br>You can also apply for more job openings on our website by visiting this link: https://www.cognitud.com/open-jobs

Job Description: Senior Digital Transformation Project Manager <p> <strong>Location:</strong> Saudi Arabia<br> <strong>Experience Required:</strong> 10 to 15 Years<br> <strong>Employment Type:</strong> Full-Time</p> Position Overview <p>We are seeking an experienced <strong>Senior Digital Transformation Project Manager</strong> to lead enterprise-wide digital transformation initiatives across multiple business functions. The ideal candidate will have a strong background in project and program management, digital strategy, business process transformation, technology implementation, and stakeholder management. This role requires a strategic leader capable of driving organizational change, delivering complex digital programs, and aligning technology solutions with business objectives.</p> Key Responsibilities Digital Transformation Leadership <ul> <li>Lead and manage end-to-end digital transformation projects from initiation through successful delivery.</li> <li>Develop transformation roadmaps aligned with organizational goals and strategic priorities.</li> <li>Drive innovation by identifying opportunities to modernize processes, systems, and customer experiences.</li> <li>Collaborate with executive leadership to define digital transformation strategies and business outcomes.</li> </ul> Project &amp; Program Management <ul> <li>Manage large-scale, cross-functional projects involving ERP, CRM, cloud, AI, automation, data analytics, and enterprise applications.</li> <li>Establish project governance frameworks, timelines, budgets, resources, and risk management plans.</li> <li>Monitor project performance and ensure delivery within scope, schedule, and budget.</li> <li>Coordinate internal teams, external vendors, consultants, and technology partners.</li> </ul> Stakeholder Management <ul> <li>Engage with C-level executives, department heads, and business stakeholders to ensure alignment and commitment.</li> <li>Facilitate workshops, steering committee meetings, and progress reviews.</li> <li>Communicate project status, risks, and mitigation plans effectively to senior leadership.</li> </ul> Change Management <ul> <li>Lead organizational change initiatives to ensure successful adoption of new technologies and business processes.</li> <li>Develop communication, training, and stakeholder engagement plans.</li> <li>Foster a culture of innovation, continuous improvement, and digital adoption.</li> </ul> Risk &amp; Compliance Management <ul> <li>Identify project risks, dependencies, and challenges, implementing appropriate mitigation strategies.</li> <li>Ensure compliance with corporate governance, regulatory standards, cybersecurity policies, and industry best practices.</li> </ul> Performance &amp; Continuous Improvement <ul> <li>Define and track KPIs, project metrics, and transformation success indicators.</li> <li>Evaluate project outcomes and implement lessons learned for future improvements.</li> <li>Promote Agile, Lean, and PMO best practices across the organization.</li> </ul> Required Qualifications <ul> <li>Bachelor's degree in Information Technology, Computer Science, Business Administration, Engineering, or related field.</li> <li>Master's degree (MBA or related discipline) preferred.</li> <li>PMP, PRINCE2, Agile, Scrum Master, or equivalent project management certification preferred.</li> <li>Digital Transformation, Change Management, or Enterprise Architecture certifications are an advantage.</li> </ul> Experience Requirements <ul> <li> <strong>10 to 15 years of overall experience</strong> in Project Management, Digital Transformation, IT Strategy, or Business Transformation.</li> <li>Minimum <strong>5+ years leading enterprise digital transformation programs</strong>.</li> <li>Proven experience managing large-scale technology implementations and organizational change initiatives.</li> <li>Experience working in sectors such as Government, Energy, Telecommunications, Healthcare, Banking, Retail, or Smart Cities is highly preferred.</li> <li>Experience working in the <strong>Saudi Arabian market or GCC region</strong> is highly desirable.</li> </ul> Technical Skills <ul> <li>Digital Transformation &amp; Innovation Strategy</li> <li>Project &amp; Program Management</li> <li>Agile, Scrum, Waterfall Methodologies</li> <li>ERP (SAP, Oracle, Microsoft Dynamics)</li> <li>Cloud Platforms (Azure, AWS, Google Cloud)</li> <li>Data Analytics &amp; Business Intelligence</li> <li>Artificial Intelligence &amp; Automation Solutions</li> <li>Change Management Frameworks</li> <li>Enterprise Architecture Concepts</li> <li>Cybersecurity &amp; IT Governance</li> <li>Microsoft Project, Jira, Confluence, Power BI</li> </ul> Soft Skills <ul> <li>Strong leadership and team management capabilities.</li> <li>Excellent communication and presentation skills.</li> <li>Strategic thinking and problem-solving abilities.</li> <li>Strong stakeholder and vendor management experience.</li> <li>Ability to work in fast-paced, multicultural environments.</li> <li>High level of business acumen and decision-making skills.</li> </ul> Preferred Candidate Profile <ul> <li>Demonstrated success delivering complex transformation programs valued at multi-million-dollar budgets.</li> <li>Experience managing geographically distributed teams.</li> <li>Familiarity with Saudi Vision 2030 initiatives and digital transformation agendas.</li> <li>Arabic language proficiency is an advantage; English fluency is mandatory.</li> </ul> <br> <div> <i> </i> Share<br></div>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Egis</h3> <p style="margin:0 0 12px; ************;">Egis is an international firm specializing in architecture, consulting, construction engineering, and mobility services. The company focuses on creating and operating intelligent infrastructures and buildings that address climate challenges and promote sustainable territorial development. With operations in 100 countries, Egis leverages the expertise of its 19,500 employees to serve clients and develop innovations for various projects. In the Middle East, Egis has 3,500 employees across 8 countries, having delivered over 700 development projects. The company is committed to sustainable development and is recognized among the top ten firms in the Middle East by Engineering News Record (ENR).</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">The Role</h3> <p style="margin:0 0 12px; ************;">Egis is seeking an experienced Project Manager with a pre-contract focus to support its growth plans in Riyadh. This permanent contract position involves overseeing the planning, execution, and delivery of design projects, ensuring adherence to quality standards, timelines, and budgets. The Project Manager will act as a liaison between creative teams and stakeholders, managing resources, schedules, and deliverables. The role requires strong collaborative, time management, and multi-tasking skills, along with familiarity with quality assurance practices to ensure product functionality. This position covers all aspects of project management throughout the project lifecycle, from initial inception to completion.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Define and clarify project scope, set timelines, and establish budgets.</li> <li style="margin:0 0 6px;">Facilitate meetings and presentations with clients and team members, monitoring project progress and adjusting plans as needed.</li> <li style="margin:0 0 6px;">Manage and motivate design teams, assigning tasks and providing guidance.</li> <li style="margin:0 0 6px;">Keep stakeholders informed on project progress, manage expectations, and address concerns.</li> <li style="margin:0 0 6px;">Coordinate project schedules, resources, and budgets for design initiatives, ensuring alignment with business objectives.</li> <li style="margin:0 0 6px;">Oversee the quality of design deliverables to ensure they meet established standards.</li> <li style="margin:0 0 6px;">Identify potential risks and develop mitigation strategies.</li> <li style="margin:0 0 6px;">Track project expenses, ensure adherence to budget guidelines, and implement cost control measures.</li> <li style="margin:0 0 6px;">Prepare detailed cost forecasts and budget reports, analyzing variances to support financial decision-making.</li> <li style="margin:0 0 6px;">Facilitate communication and collaboration between design teams, marketing, product development, and external agencies.</li> <li style="margin:0 0 6px;">Develop and maintain detailed project plans, including timelines, milestones, and deliverables, using project management software.</li> <li style="margin:0 0 6px;">Manage scope changes and potential risks throughout the design project lifecycle.</li> <li style="margin:0 0 6px;">Prepare and present regular project status reports to stakeholders.</li> <li style="margin:0 0 6px;">Conduct post-project reviews to identify lessons learned and implement process improvements.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Project Management Duties</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Defining project timelines and activities in collaboration with stakeholders.</li> <li style="margin:0 0 6px;">Resolving changes in scope, issues, and risks that impact project implementation.</li> <li style="margin:0 0 6px;">Assigning talent and resources to projects.</li> <li style="margin:0 0 6px;">Guiding and coaching staff.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">A minimum of 10 years of experience in project management.</li> <li style="margin:0 0 6px;">Experience with cost/commercial management as part of integrated, multi-organization, collaborative teams is preferred.</li> <li style="margin:0 0 6px;">Demonstrated ability to provide a comprehensive, accurate, and value-driven service for large, high-profile clients.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Type</h3> <p style="margin:0 0 12px; ************;">This is a permanent contract position based in Riyadh.</p>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3> <p style="margin:0 0 12px; ************;">stc is seeking a <strong style="font-weight:700;">Marketing Assistant Manager</strong> to join their team in Riyadh, Saudi Arabia. This full-time role is responsible for ensuring effective Marketing &amp; Corporate Communication services are provided to the business, encompassing activities from market data collation to communication campaign implementation.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Job Purpose</h3> <p style="margin:0 0 12px; ************;">The primary purpose of this role is to supervise the collation of market and customer requirements data, assist in the design of various marketing initiatives, and oversee document management. The Marketing Assistant Manager will also support the design and implementation of communication campaigns as directed by senior management.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Participate in the design of various end-to-end marketing initiatives, including market research, competitor intelligence, market segmentation, event management, and branding.</li> <li style="margin:0 0 6px;">Contribute to the development of media relations strategies, aiming for high-level placements in print, broadcast, and online media.</li> <li style="margin:0 0 6px;">Conduct brand image surveys to monitor and analyze stc brand performance and health metrics (awareness, equity, consumer diagnostics, brand perception), under senior guidance.</li> <li style="margin:0 0 6px;">Train and support the development of "brand champions" across stc to ensure effective knowledge transfer of advertising and branding policies and enhance adherence to guidelines.</li> <li style="margin:0 0 6px;">Implement communication plans related to media relations, event management, digital marketing, and public relations, as directed.</li> <li style="margin:0 0 6px;">Consolidate Marketing and Corporate Communication material (*, published marketing material, policy documents, competitor intelligence, benchmark data) and coordinate with the Document Management Department for database updates.</li> <li style="margin:0 0 6px;">Support non-complex tasks within stc’s branding initiatives, including brand image analysis and brand communication.</li> <li style="margin:0 0 6px;">Manage and centralize all Intellectual Properties (IPs) developed or acquired through corporate communication activities, such as brand imagery and copyrights from advertising campaigns.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Operational Management</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Manage day-to-day team operations within a specified scope, ensuring accuracy in work processes.</li> <li style="margin:0 0 6px;">Communicate goals, plans, and budgets for marketing and corporate communication campaigns/projects to junior team members to ensure task implementation within budget.</li> <li style="margin:0 0 6px;">Assist in monitoring, analyzing, and communicating PR results on a quarterly basis.</li> <li style="margin:0 0 6px;">Support in evaluating opportunities for partnerships, sponsorships, and advertising on an ongoing basis.</li> <li style="margin:0 0 6px;">Supervise stc trademark registration processes and procedures, including the review and maintenance of trademark document libraries.</li> <li style="margin:0 0 6px;">Resolve non-routine queries related to marketing material development, adhering to established standards and best practices.</li> <li style="margin:0 0 6px;">Review technical reports concerning marketing and corporate communications and forward them to seniors for analysis.</li> <li style="margin:0 0 6px;">Support team members and resolve routine queries to ensure work continuity.</li> <li style="margin:0 0 6px;">Liaise with other supervisors to build effective working relationships and identify synergies.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3> <p style="margin:0 0 12px; ************;">Candidates for this position should possess <strong style="font-weight:700;">5-10 years of relevant experience</strong> in marketing and corporate communication roles.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment</h3> <p style="margin:0 0 12px; ************;">This is a full-time position based in Riyadh, Riyadh, Saudi Arabia, offering an opportunity to contribute to stc's marketing and communication efforts.</p>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3> <p style="margin:0 0 12px; ************;">Nathan &amp; Nathan is seeking an experienced <strong style="font-weight:700;">Regional Sales Manager</strong> to oversee sales and business development activities across the <strong style="font-weight:700;">Kingdom of Saudi Arabia</strong>. This full-time position requires a candidate with over 10 years of experience, offering a salary of up to SAR 20,000 per month, inclusive of performance-linked incentives. The role focuses on driving revenue growth and expanding market presence for industrial electrical and automation solutions.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <p style="margin:0 0 12px; ************;">The Regional Sales Manager will be responsible for a range of strategic and operational tasks, including:</p> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Identifying and developing new business opportunities within KSA, converting leads into revenue.</li> <li style="margin:0 0 6px;">Conducting market research to understand trends, competitors, and emerging opportunities.</li> <li style="margin:0 0 6px;">Building and maintaining a robust sales pipeline across various customer segments including distributors, contractors, utilities, and industrial clients.</li> <li style="margin:0 0 6px;">Developing and nurturing strong relationships with key customers and decision-makers, ensuring high satisfaction levels.</li> <li style="margin:0 0 6px;">Establishing connections with consultants, utility authorities, and industry influencers to drive product approvals and specifications.</li> <li style="margin:0 0 6px;">Identifying and appointing suitable channel partners and distributors, monitoring their performance, and developing joint business plans.</li> <li style="margin:0 0 6px;">Collaborating with internal teams in India (Production, Logistics, Finance, Product Management, Marketing, R&amp;D) for seamless order execution.</li> <li style="margin:0 0 6px;">Supporting forecasting, demand planning, and providing regular sales reports and market intelligence to management.</li> <li style="margin:0 0 6px;">Achieving assigned revenue, profitability, and market share targets through strategic sales planning and execution.</li> <li style="margin:0 0 6px;">Driving collections and supporting the reduction of accounts receivable days.</li> <li style="margin:0 0 6px;">Setting KPIs, coaching, mentoring, and developing team capabilities to foster a high-performance sales culture.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3> <p style="margin:0 0 12px; ************;">Candidates should possess the following qualifications and experience:</p> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">A minimum of <strong style="font-weight:700;">+10 years</strong> of relevant experience.</li> <li style="margin:0 0 6px;">Strong understanding of Process Automation, Instrumentation, Electrical Products, Control Systems, or Switchgear industries.</li> <li style="margin:0 0 6px;">Proven experience in B2B industrial sales and business development.</li> <li style="margin:0 0 6px;">Excellent commercial acumen, negotiation, and contract management skills.</li> <li style="margin:0 0 6px;">Ability to interpret technical specifications and customer requirements.</li> <li style="margin:0 0 6px;">Experience working with distributors, EPC contractors, consultants, and end-users.</li> <li style="margin:0 0 6px;">Proficiency in Microsoft Office and CRM systems.</li> <li style="margin:0 0 6px;">Extensive experience within the Saudi Arabian market is highly preferred.</li> <li style="margin:0 0 6px;">An established network within Utilities, Oil &amp; Gas, Industrial Manufacturing, Infrastructure, EPC, and Process Industries is advantageous.</li> <li style="margin:0 0 6px;">Experience managing distributor and channel sales networks.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Leadership and Communication Skills</h3> <p style="margin:0 0 12px; ************;">Successful candidates will demonstrate strong leadership capabilities and effective communication skills:</p> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Excellent communication and stakeholder management skills.</li> <li style="margin:0 0 6px;">Strong leadership and team management capabilities.</li> <li style="margin:0 0 6px;">A results-driven and commercially focused mindset.</li> <li style="margin:0 0 6px;">Ability to work independently and influence cross-functional teams.</li> <li style="margin:0 0 6px;">Strong strategic thinking and planning skills.</li> <li style="margin:0 0 6px;">Experience working in multicultural business environments.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Performance Metrics</h3> <p style="margin:0 0 12px; ************;">Key performance indicators for this role will include:</p> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Revenue and profitability achievement.</li> <li style="margin:0 0 6px;">Lead generation and conversion rates.</li> <li style="margin:0 0 6px;">New customer acquisition and market share growth.</li> <li style="margin:0 0 6px;">Channel partner performance and customer satisfaction levels.</li> <li style="margin:0 0 6px;">Forecast accuracy and accounts receivable management.</li> <li style="margin:0 0 6px;">Team performance and development.</li> </ul>