School Management jobs
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Summary <br></span><p>The Customer Service Manager role is based in Jeddah and responsible for leading the customer service function across Saudi Arabia, ensuring seamless execution of the end-to-end Order-to-Bill (O2B) process while delivering superior service levels to customers, distributors, and key retail partners. The role acts as a critical link between Sales, Supply Chain, Logistics, and customers to ensure product availability, order accuracy, and operational excellence.</p><br>
<p>The Customer Service Manager drives OTIF performance, customer satisfaction, and service reliability while leading a customer-focused team capable of supporting the dynamic requirements of the FMCG business.</p><br><br><br>Roles & Responsibilities <br>
Order-to-Bill (O2B) Process Management
<ul>
<li>Oversee the end-to-end Order-to-Bill process, ensuring accurate and timely processing of customer and distributor orders.</li>
<li>Ensure compliance with credit control, pricing validation, order allocation, and commercial policies.</li>
<li>Monitor and improve order processing efficiency to enhance service reliability and reduce cycle times.</li>
<li>Proactively resolve order-related issues to minimize delays and maintain customer satisfaction.</li>
</ul>
Customer Service Excellence & OTIF Management
<ul>
<li>Monitor OTIF, Case Fill Rate, and overall service performance across customer segments.</li>
<li>Investigate service failures and implement corrective actions to improve customer experience.</li>
<li>Collaborate with Demand Planning and Supply Planning teams to mitigate stock availability risks.</li>
<li>Lead service review meetings and drive the execution of improvement action plans.</li>
</ul>
Customer & Distributor Relationship Management
<ul>
<li>Serve as the primary escalation point for customer service and supply-related issues.</li>
<li>Build and maintain strong relationships with key customers, distributors, and retail partners.</li>
<li>Conduct periodic performance reviews against agreed KPIs.</li>
<li>Ensure timely resolution of complaints, returns, claims, and related issues.</li>
</ul>
Cross-Functional Coordination
<ul>
<li>Partner with Sales teams to align customer requirements, promotional activities, and demand forecasts.</li>
<li>Coordinate with Warehousing, Logistics, and Finance teams to support efficient order fulfillment, delivery, and credit management.</li>
<li>Provide regular service performance updates and business insights to management.</li>
</ul>
Team Leadership & Capability Building
<ul>
<li>Lead, coach, and develop the customer service team to achieve departmental objectives.</li>
<li>Set clear performance goals and monitor progress against targets.</li>
<li>Identify development needs and implement relevant training and capability-building initiatives.</li>
<li>Promote a customer-focused and continuous improvement culture.</li>
</ul>
Reporting & Continuous Improvement
<ul>
<li>Maintain customer service dashboards and KPI reporting.</li>
<li>Analyze service performance trends and identify improvement opportunities.</li>
<li>Lead initiatives to improve efficiency, accuracy, and customer satisfaction.</li>
<li>Support digitalization and automation projects within customer service operations.</li>
</ul>
<br><br><br>KPIs <br><ul>
<li>
<p><strong>KPI Category</strong></p><br>
<p><strong>Metrics</strong></p><br>
<br>
<p>Service Level</p><br>
<p>OTIF ≥ 98%</p><br>
<br>
<p>Order Accuracy</p><br>
<p>≥ 98.5% Order Accuracy</p><br>
<br>
<p>Customer Satisfaction</p><br>
<p>CSAT achievement versus target</p><br>
<br>
<p>Order Processing</p><br>
<p>SLA compliance and cycle time performance</p><br>
<br>
<p>Case Fill Rate</p><br>
<p>CFR achievement by customer/account</p><br>
<br>
<p>Claims Management</p><br>
<p>Resolution cycle time and closure rate</p><br>
<br>
<p>Cost Efficiency</p><br>
<p>Reduction in penalties, fines, and order cancellations</p><br>
<br>
<p>Team Performance</p><br>
<p>Individual and team KPI achievement</p><br>
<br>
</li>
</ul><br><br>Work experience requirement <br><ul>
<li>Minimum 5–7 years of experience in Customer Service, Logistics, or Supply Chain functions within the FMCG industry.</li>
<li>Minimum 2–3 years of leadership experience managing customer service teams.</li>
<li>Proven experience in Order-to-Bill processes, customer operations, and service level management.</li>
<li>Strong knowledge of Saudi FMCG distribution and retail operations.</li>
<li>Advanced proficiency in SAP or Oracle ERP systems.</li>
<li>Advanced Microsoft Excel and Power BI skills.</li>
<li>Excellent Arabic and English communication skills.</li>
</ul><br><br>Qualification <br><ul>
<li>Bachelors degree in engineering/supply chain Managment, Logisics, Businedd Administration, or any relevant d<span><span>iscipline.</span></span></li>
</ul><br><br>Competencies <br>Dispatch Documentation<br>Sales Order Process Management<br>Logistics Planning<br>Customer Management<br>Sales and Distribution Strategy Management<br>Communicating effectively<br>Self and Team Management<br>Planning & Decision Making<br>Customer Centricity<br>Ownership & Result Orientation<br><br><br><br>
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Preferred candidate </h2>
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<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
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<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are a leading Saudi company specializing in hotel operations.</p><p>The Hotel Manager will oversee all daily operations, including the front desk and housekeeping departments, and will work on coordinating between management and budget administration while improving service quality to ensure the highest level of guest satisfaction and increasing profitability.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Exceptional knowledge of computer software applications.</li><li>Strong understanding of financial statements and ability to manage budgets and review them.</li><li>Excellent knowledge of marketing strategies and how to implement future marketing plans.</li><li>Comprehensive knowledge of classification requirements and providing comfort for customer satisfaction.</li><li>Team leadership and strong communication skills.</li><li>Proficiency in working with specialized software for staffing.</li><li>Ability to formulate hotel-specific policies and implement them.</li></ul><p><br></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Our client recognises that successful AI implementation extends beyond technology and requires strong governance, organisational readiness, employee engagement, and responsible adoption across all business functions.</p><p>The Role</p><p>Reporting to the Chief Artificial Intelligence Officer, the Director of AI Governance & Adoption will establish the policies, standards, and governance framework required to ensure Artificial Intelligence is deployed responsibly, securely, and consistently throughout the Group. The role will oversee AI governance, data privacy, regulatory compliance, ethical AI principles, organisational readiness, AI literacy programmes, and enterprise-wide adoption initiatives. Working closely with Human Resources, Legal, Information Security, Risk Management, and subsidiary leadership teams, the Director will ensure employees are equipped to utilise AI effectively while maintaining appropriate governance and compliance standards. The Director will also lead enterprise communication strategies, change management programmes, adoption measurement, and continuous improvement initiatives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Candidates should possess extensive experience in governance, enterprise risk, organisational change, digital transformation, compliance, or technology governance. Strong stakeholder management capabilities, communication skills, and experience leading enterprise-wide transformation initiatives are essential. Experience developing governance frameworks for emerging technologies or enterprise digital programmes will be considered highly advantageous.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><p><strong>Position Summary:</strong></p><p>Lead and manage the execution of a county‑wide environmental baseline and monitoring program. The Project Manager will oversee planning, delivery, QA/QC and stakeholder engagement for multidisciplinary teams implementing MEWA/ISO‑compliant sampling and laboratory analysis (air, water, soil, noise), GIS‑guided monitoring, centralized environmental data management and visualization, geostatistical analysis, reporting, training and handover of data ownership to the client.</p><br><p><strong>Key Responsibilities:</strong></p><ul><li><p>Lead end‑to‑end project delivery: scope refinement, workplans, schedules, budgets, procurement and contract management.</p></li><li><p>Oversee technical implementation of field monitoring (air, water, soil, noise) across urban, agricultural, heritage, tourism, industrial, airport and reserve zones, ensuring MEWA/ISO compliance.</p></li><li><p>Coordinate multidisciplinary teams (field, GIS, laboratory, data, statistical analysts, consultants) and subcontractors; assign tasks and monitor performance.</p></li><li><p>Implement and enforce QA/QC protocols for sampling, chain of custody and laboratory analysis.</p></li><li><p>Supervise development and deployment of a centralized, scalable environmental data management and visualization system compatible with client platforms; ensure data security, confidentiality and successful transfer of ownership.</p></li><li><p>Ensure GIS‑guided site selection, spatial data capture and production of geostatistical maps and spatial analyses to identify hotspots, pollution sources, sensitive areas and trends/anomalies.</p></li><li><p>Manage production of technical deliverables: baseline reports, monitoring plans, standard operating procedures, QA/QC reports, statistical analyses, geospatial maps and final handover documentation.</p></li><li><p>Lead stakeholder engagement and coordination with government agencies, local authorities, heritage managers and other relevant parties; represent the project in meetings and workshops.</p></li><li><p>Design and deliver capacity‑building activities and training for client staff on field methods, data systems, GIS, QA/QC and interpretation of results.</p></li><li><p>Identify project risks, develop mitigation plans and ensure timely resolution of issues to meet quality, schedule and budget targets.</p></li><li><p>Provide regular progress reports and presentations to the client and project sponsors; ensure compliance with contractual and regulatory requirements.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p><p><strong>Qualifications:</strong></p><ul><li><p>Master’s degree in Environmental Science/Engineering, Environmental Management, Geospatial Science, or related discipline.</p></li><li><p>PMP or equivalent project management certification preferred.</p></li><li><p>Strong technical knowledge of environmental monitoring (air, water, soil, noise), MEWA/ISO standards, QA/QC, laboratory procedures and chain‑of‑custody practices.</p></li><li><p>Demonstrated experience with GIS applications, spatial analysis and environmental data management systems.</p></li><li><p>Familiarity with statistical analysis methods used for trend detection and environmental anomaly identification.</p></li></ul><br><p><strong>Experience:</strong></p><ul><li><p>Minimum 10 years of professional experience in project management, with at least 5 years leading complex environmental monitoring or assessment programs.</p></li><li><p>Proven track record managing multidisciplinary teams and large field/laboratory monitoring programs across multiple land‑use zones.</p></li><li><p>Experience delivering data management/visualization platforms and conducting geostatistical analyses; experience working with governmental agencies preferred.</p></li></ul><br><p><strong>Key Skills:</strong></p><ul><li><p>Project planning, scheduling and budget control</p></li><li><p>Stakeholder management and coordination</p></li><li><p>Strong leadership, team management and mentoring</p></li><li><p>Risk identification and mitigation</p></li><li><p>QA/QC systems and laboratory oversight</p></li><li><p>GIS, spatial analysis and geostatistics</p></li><li><p>Environmental data management and visualization platforms</p></li><li><p>Excellent written and oral communication; report writing and presentations</p></li><li><p>Fluent in English; Arabic proficiency desirable</p></li></ul><p></p></section>
<p>Jasara Program Management Company is a joint venture between Public Investment Fund (PIF), Jacobs, and Saudi Aramco, delivering social infrastructure programs in Saudi Arabia. With a focus on performance excellence and a solutions-based approach, Jasara supports Vision 2030 by helping shape projects that have a lasting impact on communities and the built environment. Working in the construction sector, the company plays a central role in advancing complex infrastructure programs where safety, quality, and operational discipline are essential to success. This is an opportunity to join an organization committed to high standards, collaboration, and meaningful project outcomes.</p><p>As Senior HSE Manager, you will provide leadership for health, safety, and environmental performance across major social infrastructure programs. The role is focused on strengthening safe operations, driving compliance, and partnering with project and leadership teams to promote a proactive safety culture that supports effective delivery across complex construction environments.</p><p><b>Responsibilities</b></p><ul><li>Lead HSE strategy and compliance across major social infrastructure programs.</li><li>Conduct site inspections, audits, and risk assessments to ensure safe operations.</li><li>Develop and enforce HSE policies, procedures, and incident prevention plans.</li><li>Collaborate with project teams to resolve safety issues and improve performance.</li><li>Monitor regulatory compliance and prepare HSE reports for senior stakeholders.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in engineering, safety, or a related discipline. 15+ years of HSE leadership experience on large infrastructure projects, including HSE management on large mixed-use developments. Strong knowledge of Saudi HSE regulations and international safety standards. Proven experience leading audits, incident investigations, and corrective actions. Experience interfacing with senior project leadership, client representatives, regulators, and executive stakeholders. Experience with Enablon, Intelex, EcoOnline, or advanced Excel-based incident and audit reporting is a plus. A professional HSE certification such as NEBOSH, IOSH, or equivalent is preferred.</p>
<p>We are seeking a Technical Project Manager – HPC/AI to supervise, coordinate, and manage a portfolio of medium- to large-scale technology projects focused on AI/ML platforms, high-performance computing, data management, and software/platform delivery.
The successful candidate will be responsible for managing multiple concurrent workstreams, coordinating internal engineering teams, interfacing with executive stakeholders and subject matter experts, and ensuring disciplined delivery across scope, schedule, quality, risk, and stakeholder expectations.
This role is ideal for a structured, proactive, and technically conversant project manager who can operate in a fast-paced enterprise environment and coordinate delivery across multidisciplinary engineering teams.
* Manage and coordinate multiple concurrent technical project workstreams across AI/ML platforms, HPC-related systems, software delivery, and data management initiatives.
* Oversee project execution across approximately 5–6 active workstreams, coordinating with a delivery organization of 30+ engineers.
* Serve as the primary coordination point between internal engineering teams, executives, subject matter experts, and technical stakeholders.
* Develop and maintain project plans, delivery schedules, milestones, dependencies, RAID logs, risk registers, and status reports.
* Track scope, timelines, deliverables, issues, risks, resource allocation, and change requests across all assigned workstreams.
* Facilitate Agile/Scrum ceremonies where applicable, including sprint planning, stand-ups, reviews, retrospectives, backlog refinement, and delivery tracking.
* Ensure clear communication of project status, blockers, risks, decisions, and escalation items to senior stakeholders.
* Coordinate requirements gathering, technical discussions, acceptance criteria, testing, documentation, deployment planning, and handover activities.
* Support project governance through regular reporting, steering committee preparation, stakeholder updates, and executive-level summaries.
* Work closely with engineering leads to ensure deliverables are completed on time, aligned with requirements, and meet quality expectations.
* Drive accountability across teams while maintaining a collaborative and professional delivery environment.
* Support continuous improvement of delivery processes, project documentation, reporting standards, and team coordination practices.</p><p>Required Qualifications
* Bachelor’s degree in Computer Science, Information Systems, Engineering, Data Science, Project Management, or a related field.
* 2–3+ years of experience in technical project management, project coordination, delivery management, or a similar role.
* Experience coordinating software, platform, data, infrastructure, AI/ML, or enterprise technology projects.
* Strong understanding of software delivery lifecycles and project management practices.
* Familiarity with Agile/Scrum delivery methods.
* Ability to manage multiple priorities, workstreams, stakeholders, and deadlines simultaneously.
* Strong documentation, planning, reporting, and organizational skills.
* Ability to communicate effectively with both technical and non-technical stakeholders.
* Professional fluency in English, both written and spoken.
* Must be based in, or willing to relocate to, the Eastern Province of Saudi Arabia, specifically Khobar, Dhahran, or Dammam.
Preferred Qualifications
* Prior exposure to AI/ML platforms, HPC environments, data platforms, or large-scale technical delivery programs.
* Experience working with engineering teams on complex software or platform delivery initiatives.
* Understanding of data management concepts, workflows, and enterprise data platforms.
* Prior experience coordinating multidisciplinary teams across software engineering, data engineering, infrastructure, DevOps, or AI/ML.
* Experience preparing executive-level reports, dashboards, steering committee materials, and project governance documentation.
* PMP, PRINCE2, Scrum Master, Agile, ITIL, cloud, data, or technical certifications are a plus.
* Saudi nationals are preferred.
Required Skills
* Technical project coordination
* Agile/Scrum delivery
* Software/platform delivery
* Data management
* Stakeholder management
* Executive reporting
* Risk and issue management
* Resource coordination
* Delivery planning
* Cross-functional team leadership
* Documentation and governance
* Strong written and verbal communication
Candidate Profile
The ideal candidate is a disciplined and highly organized project manager who can operate at the intersection of technology, delivery, and stakeholder management. They should be comfortable coordinating technical teams, translating complex updates into clear executive communication, and maintaining control over several active workstreams at once.
This person does not need to be a hands-on engineer, but should have enough technical understanding to coordinate discussions, identify delivery risks, follow technical dependencies, and communicate effectively with engineers, SMEs, and leadership.
Why Join Us
This is an opportunity to work on high-impact technology initiatives involving advanced computing, AI/ML platforms, enterprise data management, and large-scale software delivery. The role offers significant stakeholder visibility, exposure to complex technical programs, and the opportunity to help deliver mission-critical digital transformation projects in a structured enterprise environment.</p>
<p>We are seeking a Technical Project Manager – HPC/AI to supervise, coordinate, and manage a portfolio of medium- to large-scale technology projects focused on AI/ML platforms, high-performance computing, data management, and software/platform delivery.
The successful candidate will be responsible for managing multiple concurrent workstreams, coordinating internal engineering teams, interfacing with executive stakeholders and subject matter experts, and ensuring disciplined delivery across scope, schedule, quality, risk, and stakeholder expectations.
This role is ideal for a structured, proactive, and technically conversant project manager who can operate in a fast-paced enterprise environment and coordinate delivery across multidisciplinary engineering teams.
* Manage and coordinate multiple concurrent technical project workstreams across AI/ML platforms, HPC-related systems, software delivery, and data management initiatives.
* Oversee project execution across approximately 5–6 active workstreams, coordinating with a delivery organization of 30+ engineers.
* Serve as the primary coordination point between internal engineering teams, executives, subject matter experts, and technical stakeholders.
* Develop and maintain project plans, delivery schedules, milestones, dependencies, RAID logs, risk registers, and status reports.
* Track scope, timelines, deliverables, issues, risks, resource allocation, and change requests across all assigned workstreams.
* Facilitate Agile/Scrum ceremonies where applicable, including sprint planning, stand-ups, reviews, retrospectives, backlog refinement, and delivery tracking.
* Ensure clear communication of project status, blockers, risks, decisions, and escalation items to senior stakeholders.
* Coordinate requirements gathering, technical discussions, acceptance criteria, testing, documentation, deployment planning, and handover activities.
* Support project governance through regular reporting, steering committee preparation, stakeholder updates, and executive-level summaries.
* Work closely with engineering leads to ensure deliverables are completed on time, aligned with requirements, and meet quality expectations.
* Drive accountability across teams while maintaining a collaborative and professional delivery environment.
* Support continuous improvement of delivery processes, project documentation, reporting standards, and team coordination practices.</p><p>Required Qualifications
* Bachelor’s degree in Computer Science, Information Systems, Engineering, Data Science, Project Management, or a related field.
* 2–3+ years of experience in technical project management, project coordination, delivery management, or a similar role.
* Experience coordinating software, platform, data, infrastructure, AI/ML, or enterprise technology projects.
* Strong understanding of software delivery lifecycles and project management practices.
* Familiarity with Agile/Scrum delivery methods.
* Ability to manage multiple priorities, workstreams, stakeholders, and deadlines simultaneously.
* Strong documentation, planning, reporting, and organizational skills.
* Ability to communicate effectively with both technical and non-technical stakeholders.
* Professional fluency in English, both written and spoken.
* Must be based in, or willing to relocate to, the Eastern Province of Saudi Arabia, specifically Khobar, Dhahran, or Dammam.
Preferred Qualifications
* Prior exposure to AI/ML platforms, HPC environments, data platforms, or large-scale technical delivery programs.
* Experience working with engineering teams on complex software or platform delivery initiatives.
* Understanding of data management concepts, workflows, and enterprise data platforms.
* Prior experience coordinating multidisciplinary teams across software engineering, data engineering, infrastructure, DevOps, or AI/ML.
* Experience preparing executive-level reports, dashboards, steering committee materials, and project governance documentation.
* PMP, PRINCE2, Scrum Master, Agile, ITIL, cloud, data, or technical certifications are a plus.
* Saudi nationals are preferred.
Required Skills
* Technical project coordination
* Agile/Scrum delivery
* Software/platform delivery
* Data management
* Stakeholder management
* Executive reporting
* Risk and issue management
* Resource coordination
* Delivery planning
* Cross-functional team leadership
* Documentation and governance
* Strong written and verbal communication
Candidate Profile
The ideal candidate is a disciplined and highly organized project manager who can operate at the intersection of technology, delivery, and stakeholder management. They should be comfortable coordinating technical teams, translating complex updates into clear executive communication, and maintaining control over several active workstreams at once.
This person does not need to be a hands-on engineer, but should have enough technical understanding to coordinate discussions, identify delivery risks, follow technical dependencies, and communicate effectively with engineers, SMEs, and leadership.
Why Join Us
This is an opportunity to work on high-impact technology initiatives involving advanced computing, AI/ML platforms, enterprise data management, and large-scale software delivery. The role offers significant stakeholder visibility, exposure to complex technical programs, and the opportunity to help deliver mission-critical digital transformation projects in a structured enterprise environment.</p>
<p ><strong><span >Job Description</span></strong></p>
<p > </p>
<div align="center">
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<p ><strong><span >OVERVIEW</span></strong></p>
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<p > </p>
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<p ><strong><span >Job Title</span></strong></p>
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<p ><span >Identity & Access Management Manager</span></p>
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<p ><strong><span >Job Code</span></strong></p>
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<p ><span >-</span></p>
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<p ><strong><span >Grade</span></strong></p>
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<p ><span >T1</span></p>
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<p > </p>
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<p ><strong><span >Group</span></strong></p>
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<p ><span >Government product</span></p>
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<p ><strong><span >Division</span></strong></p>
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<p ><span >Technology Division</span></p>
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<p > </p>
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<p ><strong><span >Department</span></strong></p>
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<p ><span >IT Infrastructure</span></p>
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<p ><strong><span >Unit</span></strong></p>
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<p ><span >Identity Management (AD, PAM, IAM)</span></p>
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<p ><strong><span >ROLE PURPOSE</span></strong></p>
<p ><em><span >The aim is to state the overall significance of the job from the organization's perspective.</span></em></p>
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<p ><span >To lead the Identity & Access Management (IAM) function across Elm by defining and managing IAM strategy, governance, operational controls, and service delivery practices. The role is responsible for ensuring secure, compliant, and efficient identity governance, privileged access management, authentication services, access lifecycle management, automation, business continuity, disaster recovery readiness, and continuous improvement of IAM capabilities in alignment with Elm’s policies, cybersecurity requirements, and operational objectives.</span></p>
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<p ><strong><span >KEY ACCOUNTABILITIES & ACTIVITIES</span></strong></p>
<p ><em><span >This section describes the principal outputs required from the job.</span></em></p>
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<p ><strong><span >Key Accountabilities</span></strong></p>
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<p ><strong><span >Key Activities</span></strong></p>
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<p ><span >1. IAM Strategy & Roadmap Management</span></p>
</td>
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<ul >
<li ><span >Develop and maintain the IAM strategy, roadmap, and operational plans in alignment with technology and cybersecurity objectives.</span></li>
<li ><span >Identify improvement opportunities across IAM, IGA, PAM, Active Directory, SSO, and MFA services.</span></li>
<li ><span >Define IAM priorities, initiatives, and performance objectives to enhance service maturity and operational effectiveness.</span></li>
<li ><span >Monitor execution of IAM plans and ensure alignment with business continuity, security, and compliance requirements.</span></li>
</ul>
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<p ><span >2. IAM Team Leadership & Capability Development</span></p>
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<ul >
<li ><span >Lead, mentor, and develop IAM team members responsible for identity governance, privileged access, Active Directory, SSO, and MFA services.</span></li>
<li ><span >Manage team performance, workload distribution, coaching, and capability development activities.</span></li>
<li ><span >Promote knowledge sharing and technical excellence across IAM operations.</span></li>
<li ><span >Support career development and capability building to strengthen IAM service delivery and reduce operational dependency risks.</span></li>
</ul>
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<p ><span >3. Enterprise IAM Operations Management</span></p>
</td>
<td valign="top">
<ul >
<li ><span >Manage end-to-end IAM operations including Joiner-Mover-Leaver lifecycle, provisioning, deprovisioning, access modifications, and service requests.</span></li>
<li ><span >Ensure IAM services are delivered according to agreed service levels, operational standards, and business requirements.</span></li>
<li ><span >Oversee IAM incident, problem, and change management activities to maintain service stability.</span></li>
<li ><span >Ensure IAM operations support business continuity and disaster recovery readiness requirements.</span></li>
</ul>
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<p ><span >4. IAM Governance & Access Control</span></p>
</td>
<td valign="top">
<ul >
<li ><span >Establish and maintain IAM governance frameworks, policies, standards, and control mechanisms.</span></li>
<li ><span >Oversee role-based access control, segregation of duties, access certification, and access review processes.</span></li>
<li ><span >Ensure access rights are granted, reviewed, modified, and revoked in accordance with approved policies and procedures.</span></li>
<li ><span >Monitor IAM compliance with internal standards and recommend corrective actions where required.</span></li>
</ul>
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<p ><span >5. Privileged Access Management</span></p>
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<ul >
<li ><span >Oversee privileged access management activities to ensure secure control of privileged identities and accounts.</span></li>
<li ><span >Apply least privilege and Zero Trust principles across privileged access practices.</span></li>
<li ><span >Monitor privileged access usage, reviews, exceptions, and remediation activities.</span></li>
<li ><span >Ensure privileged access controls are aligned with cybersecurity, audit, and compliance requirements.</span></li>
</ul>
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<p ><span >6. IAM Risk, Compliance & Audit Support</span></p>
</td>
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<ul >
<li ><span >Support IAM-related audits, regulatory assessments, and compliance requirements including NCA ECC, ISO 27001, and relevant internal controls.</span></li>
<li ><span >Identify IAM risks, control gaps, and compliance findings, and develop appropriate mitigation plans.</span></li>
<li ><span >Coordinate evidence collection and remediation activities related to IAM governance and access controls.</span></li>
<li ><span >Track IAM risk indicators and ensure timely closure of audit and compliance actions.</span></li>
</ul>
</td>
</tr>
<tr>
<td >
<p ><span >7. IAM Automation, Integration & Modernization</span></p>
</td>
<td valign="top">
<ul >
<li ><span >Lead IAM modernization initiatives to improve automation, integration, and operational efficiency.</span></li>
<li ><span >Automate access request workflows, provisioning, deprovisioning, certification, and approval processes where applicable.</span></li>
<li ><span >Coordinate IAM integrations with enterprise platforms, applications, directories, and authentication services.</span></li>
<li ><span >Drive continuous improvement initiatives that reduce manual effort and improve access management accuracy.</span></li>
</ul>
</td>
</tr>
<tr>
<td >
<p ><span >8. Stakeholder, Vendor & Service Performance Management</span></p>
</td>
<td valign="top">
<ul >
<li ><span >Coordinate with HR, Cybersecurity, Infrastructure, GRC, Audit, Application Owners, and Vendors to ensure effective IAM service delivery.</span></li>
<li ><span >Manage vendor relationships, support activities, and IAM-related service commitments.</span></li>
<li ><span >Monitor IAM KPIs, service performance, business expectations, and operational dashboards.</span></li>
<li ><span >Maintain IAM standards, policies, procedures, and operational documentation to support service consistency and governance.</span></li>
</ul>
</td>
</tr>
<tr>
<td >
<p ><span >9. Policies, Processes & Procedures</span></p>
</td>
<td valign="top">
<ul >
<li ><span >Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</span></li>
<li ><span >Comply with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.</span></li>
</ul>
</td>
</tr>
<tr>
<td >
<p ><span >10. Information Security</span></p>
</td>
<td valign="top">
<ul >
<li ><span >Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.</span></li>
</ul>
</td>
</tr>
</tbody>
</table>
</div>
<p > </p>
<div align="center">
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="2">
<p ><strong><span >JOB SPECIFICATIONS</span></strong></p>
</td>
</tr>
<tr>
<td >
<p ><strong><span >Academic and professional qualifications</span></strong></p>
</td>
<td >
<ul >
<li ><span >Bachelor’s degree in IT, Computer Science, Cybersecurity or related field</span></li>
<li ><span >SailPoint, CyberArk, Microsoft Identity, CISSP, CISM or equivalent</span></li>
</ul>
</td>
</tr>
<tr>
<td >
<p ><strong><span >Years and Nature of Experience</span></strong></p>
</td>
<td >
<ul >
<li ><span >8–12 years in IAM/Cybersecurity/IT Operations with 3–5 years in leadership managing IAM governance, PAM and enterprise IAM programs.</span></li>
</ul>
</td>
</tr>
</tbody>
</table>
</div>
<p > </p>
<p ><strong><span ><span > </span></span></strong></p>
<p > </p>
<p><span > </span></p>
<p > </p>
</span>
<p>Lead the strategy, governance, delivery, and continuous enhancement of Data & AI products to maximize business value realization. Drive product vision, portfolio prioritization, stakeholder alignment, product adoption, and execution excellence while ensuring alignment with organizational objectives and data-driven transformation initiatives. Key Responsibilities Define and maintain the Development Data & AI product strategies and roadmaps. Establish & maintain product vision, objectives, KPIs, and value realization measures. Prioritize initiatives and investments based on business impact and strategic alignment. Manage a portfolio of data, AI, analytics, and digital products. Lead the end-to-end lifecycle of Data & AI products. Oversee backlog prioritization, sprint planning, and release management. Ensure delivery timelines, budget adherence, and expected business outcomes. Resolve strategic delivery risks and roadblocks. Engage executive stakeholders to define priorities and strategic direction. Act as the primary bridge between business, technology, design, and data teams. Drive product adoption and business engagement across the organization. Champion user-centric design principles. Oversee user research, journey mapping, and product usability assessments. Ensure intuitive, scalable, and high-value user experiences. Establish product governance standards and operating procedures. Monitor product quality, performance, reliability, and compliance. Ensure adherence to Data Governance, PDPL, security, and organizational standards. Lead and mentor Product Owners, Business Analysts, and Product Management resources. Establish product management methodologies, templates, and standards. Build organizational capabilities across product management disciplines.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Data Science, Computer Science, Engineering, Information Systems, or related field. Master's degree preferred. 7+ years of experience in Product Management, Data Products, Analytics, or AI-related domains. Proven experience managing enterprise-scale product portfolios. Strong understanding of Data & AI platforms, governance, analytics, and digital transformation. Professional certifications in Product Management, Agile, Project Management, or Change Management preferred.</p>
<p>We are hiring for one of our prestigious clients in Saudi Arabia for the following position: Position: Project Manager Cross-Country Pipeline Division: PMT Location: Saudi Arabia Educational Qualification: B.E./B.Tech in Mechanical Engineering (Preferred) Experience: 8 10+ years of experience in EPC Oil & Gas Projects. Proven experience in the construction of Cross-Country Pipelines . Strong background in Engineering, Procurement, Construction (EPC), Pre-Commissioning, Commissioning, and Handover of hydrocarbon facilities. Key Responsibilities: Oversee and manage the complete project lifecycle from conceptual design through detailed engineering, procurement, construction, pre-commissioning, commissioning, and final handover. Execute projects involving hydrocarbon facilities, cross-country pipelines, piping systems, process equipment installation, structural steel fabrication and erection, civil works, electrical & instrumentation, communication systems, and associated infrastructure. Lead and coordinate multidisciplinary engineering, procurement, construction, planning, and project control teams. Manage subcontractors and ensure timely execution of project activities. Review project scope, establish schedules, monitor deliverables, and ensure completion within budget and contractual timelines. Monitor project performance with respect to schedule, cost, quality, safety, and HSE compliance. Maintain strong relationships with clients' senior management and attend regular project review meetings. Ensure compliance with contractual terms and conditions throughout project execution. Identify opportunities for project optimization and efficient resource utilization. Prepare internal and external progress reports highlighting achievements, risks, and areas of concern. Oversee project budgets and maintain financial accountability. Identify, prepare, and negotiate contractual variations, change orders, and claims with clients. Provide technical guidance and practical solutions to meet client requirements. Support Engineering and Procurement teams throughout project execution. Ensure effective planning, scheduling, project controls, and resource management. Lead engineering management, procurement management, construction management, and subcontractor performance. Ensure compliance with international standards, quality requirements, and QHSE procedures. Coordinate project teams across all execution phases and ensure seamless communication among stakeholders. Establish project administration procedures, monitor project controls, and maintain proper documentation. Identify project interdependencies and proactively mitigate associated risks. Conduct periodic project performance reviews and implement continuous improvement initiatives. Supervise the selection of construction tools, materials, equipment, and inventory management. Review daily site progress and prepare weekly and monthly look-ahead plans. Analyze project risks and implement mitigation strategies. Ensure all contractual performance obligations are achieved. Liaise with QHSE teams to ensure full compliance with company policies and international standards. Demonstrate strong knowledge of international engineering codes and standards applicable to pipeline projects.</p><p><strong>Desired Candidate Profile</strong></p><p>B.E./B.Tech in Mechanical Engineering (Preferred) Experience: 8 10+ years of experience in EPC Oil & Gas Projects. Proven experience in the construction of Cross-Country Pipelines . Strong background in Engineering, Procurement, Construction (EPC), Pre-Commissioning, Commissioning, and Handover of hydrocarbon facilities.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Our Client is seeking a highly dynamic Business Development Manager with a strong background in the hotel operations sector in the KSA (preferably with Front Office Management / FOM experience).<br> In this role, you will be responsible for driving the sales growth of our tailored hospitality technology solutions.<br> You will leverage your extensive industry network and deep understanding of daily hotel operations and key hospitality systems (such as Property Management Systems (PMS), POS, Booking engine, distribution channels, and integrations with Saudi government platforms).<br> Key Responsibilities: Relationship Building & Development: Leverage existing network of hotel owners, General Managers (GMs), and Front Office Managers to unlock new B2B sales opportunities for our tech solutions.<br> Technical & Operational Demonstrations: Present and demonstrate our systems to clients in a simplified, persuasive manner that focuses on solving operational pain points (e.<br>g., accelerating check-in processes, ensuring Shomoos reporting accuracy, and integrating billing with ZATCA).<br> Closing Deals: Manage the entire sales cycle from initial outreach to contract signing, consistently achieving and exceeding sales targets.<br> Market Intelligence: Monitor competitor movements and evolving hotel needs to provide strategic feedback and recommendations to our product development team.<br> Requirements: Professional Background: A minimum of 3 years of hands-on experience in hotel operations within Saudi Arabia (preferably as a Front Office Manager or in a similar reception leadership role).<br> System Knowledge: Excellent understanding of Property Management Systems (PMS) and integrations with local Saudi platforms, including the Shomoos security system, the National Tourism Monitoring Platform ( NTMP ), and ZATCA e-invoicing, etc.<br> Languages: Complete professional fluency in both written and spoken Arabic and English.<br> Professional Presentation: A polished corporate and smart-casual appearance, coupled with exceptional communication and interpersonal skills suited for high-end hospitality environments.<br> Mobility: Possession of a valid Saudi driver’s license and a personal vehicle for field visits and client meetings.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Description:
<p>Our client is a Saudi-based holding group managing a diverse portfolio of operating companies. The organisation is strengthening portfolio governance and performance visibility.</p><br>
<p><strong>The Role</strong></p><br>
<p>The Director will lead portfolio performance management and PMO governance across subsidiaries. This role will establish KPIs, reporting frameworks, and performance reviews. A key focus will be identifying performance gaps and supporting corrective action. The Director will work closely with subsidiary leadership and group executives. This role will also support strategic initiatives and transformation tracking. Executive-level reporting and influence are central.</p><br>
<p><strong>Candidate Profile</strong></p><br>
<p>The ideal candidate will have senior experience in PMO, portfolio management, or performance roles. Strong exposure to multi-entity environments is essential. Experience in Saudi Arabia is highly preferred. The candidate must demonstrate analytical strength, structure, and executive communication skills. Consulting or investment backgrounds are advantageous.</p><br><br>
Required Skills:
<p>
<span>Performance</span>
<span>Support</span>
<span>Portfolio Management</span>
<span>Consulting</span>
<span>Reviews</span>
<span>Performance Management</span>
<span>Communication Skills</span>
<span>Leadership</span>
<span>Communication</span>
<span>Management</span>
</p><br>
<br>
<br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>A distinguished managerial role is being sought in the accounting sector, emphasizing the enhancement of operational efficiency and strategic goal achievement. This position involves multiple responsibilities, including coordinating administrative tasks, directly impacting team success and growth.</p><p>Continuous professional development is valued, with advanced training opportunities provided for team members. As a manager, the chance to guide and motivate the workforce will enhance your leadership skills. The work environment encourages collaboration and innovation, allowing for a positive influence on the company culture and tangible results.</p><p>If a new challenge in your professional life is being sought, this opportunity will be exemplary. A strategic vision and the ability to work across various teams to achieve business objectives are essential.</p><p><b>Responsibilities:</b></p><ol><li>Manage and coordinate daily administrative tasks to ensure smooth and efficient operations, including scheduling meetings and preparing reports.</li><li>Develop and implement management strategies aimed at improving overall team performance, utilizing appropriate performance measurement tools.</li><li>Provide administrative support to senior managers, including organizing activities and coordinating internal and external communications.</li><li>Analyze data and administrative reports to identify areas for improvement and provide strategic recommendations to enhance efficiency.</li><li>Manage the administrative budget, including monitoring expenditures and ensuring compliance with the established budget.</li><li>Develop new management policies and procedures that contribute to improving the work environment and enhancing productivity.</li><li>Train and guide new employees and provide ongoing support to current team members to enhance their skills.</li><li>Collaborate with various departments to ensure the achievement of shared goals and coordinate efforts to achieve positive results.</li><li>Monitor overall team performance and provide regular feedback to enhance professional development and continuous improvement.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Time Management: Ability to organize and manage tasks effectively to achieve set objectives.</li><li>Leadership Skills: Ability to guide and motivate the team to achieve overall performance.</li><li>Data Analysis: Ability to analyze information and extract strategic insights to improve performance.</li><li>Effective Communication: Ability to communicate clearly and build strong relationships with colleagues and clients.</li><li>Problem Solving: Ability to identify issues and propose innovative and effective solutions.</li><li>Budget Management: Ability to monitor and manage expenditures within the established budget.</li><li>Policy Development: Ability to design and implement new management policies and procedures to enhance efficiency.</li></ul></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong><span>Quality Assurance Manager – Al Shamli, Hail Region, Saudi Arabia</span></strong></span></p><br><br>
<br>
<p><span><strong><span>The Company:</span></strong></span></p><br><br>
<p><span>Almarai is the world’s largest vertically integrated dairy and the region’s largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the #1 FMCG Brand in the MENA region and is a market leader in all its categories across the GCC. Almarai currently employs over 40,000 employees servicing some 220,000 retail outlets across GCC, Egypt and Jordan and has reported net income of SAR 2.31 Billion on sales of SAR 20.97 Billion in 2024. For more details, please visit our website –www.almarai.com.</span></p><br><br>
<br>
<p><span>An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group.</span></p><br><br>
<br>
<p><span><strong><span>About the Role:</span></strong></span></p><br><br>
<p><span>We are seeking a highly skilled Quality Assurance Manager to lead and manage all quality and food safety activities within our poultry processing plant. The role is responsible for ensuring compliance with company standards, regulatory requirements, and international quality systems while driving continuous improvement in product quality and food safety.</span></p><br><br>
<br>
<p><span><strong><span>Key Responsibilities</span></strong></span></p><br><br>
<ul>
<li><span>Lead and manage the Quality Assurance function within the poultry processing plant.</span></li>
<li><span>Ensure full compliance with food safety standards (HACCP, ISO 22000, FSSC, GMP, SSOP).</span></li>
<li><span>Develop, implement, and monitor Quality Management Systems (QMS) across plant operations.</span></li>
<li><span>Conduct and manage internal and external audits, including regulatory inspections.</span></li>
<li><span>Drive root cause analysis and corrective/preventive actions (CAPA) for quality issues.</span></li>
<li><span>Oversee laboratory operations, microbiological testing, and product quality evaluation.</span></li>
<li><span>Ensure effective traceability, product release, and non-conformance management.</span></li>
<li><span>Collaborate with production, engineering, and supply chain teams for quality improvements.</span></li>
<li><span>Lead and develop the QA team, including training and performance management.</span></li>
<li><span>Maintain compliance with local regulations and international food safety standards.</span></li>
</ul>
<br>
<p><span><strong><span>Qualifications & Experience</span></strong></span></p><br><br>
<ul>
<li><span>Bachelor’s degree in food science, Food Technology, Microbiology, Veterinary Science, or related field</span></li>
<li><span>Minimum 8–10 years of experience in Quality Assurance within food manufacturing, preferably poultry/meat processing</span></li>
<li><span>At least 3–5 years in a leadership/managerial role</span></li>
<li><span>Strong knowledge of poultry processing, food safety regulations, and quality systems.</span></li>
<li><span>Hands-on experience with audits, certifications, and regulatory compliance</span></li>
<li><span>Expertise in HACCP, ISO, FSSC, GMP, SSOP</span></li>
</ul>
<br>
<br>
<p><span>Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.</span></p><br><br>
<br>
<p><span>This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package.</span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong><span>Quality Assurance Manager – Al Shamli, Hail Region, Saudi Arabia</span></strong></span></p><br><br>
<br>
<p><span><strong><span>The Company:</span></strong></span></p><br><br>
<p><span>Almarai is the world’s largest vertically integrated dairy and the region’s largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the #1 FMCG Brand in the MENA region and is a market leader in all its categories across the GCC. Almarai currently employs over 40,000 employees servicing some 220,000 retail outlets across GCC, Egypt and Jordan and has reported net income of SAR 2.31 Billion on sales of SAR 20.97 Billion in 2024. For more details, please visit our website –www.almarai.com.</span></p><br><br>
<br>
<p><span>An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group.</span></p><br><br>
<br>
<p><span><strong><span>About the Role:</span></strong></span></p><br><br>
<p><span>We are seeking a highly skilled Quality Assurance Manager to lead and manage all quality and food safety activities within our poultry processing plant. The role is responsible for ensuring compliance with company standards, regulatory requirements, and international quality systems while driving continuous improvement in product quality and food safety.</span></p><br><br>
<br>
<p><span><strong><span>Key Responsibilities</span></strong></span></p><br><br>
<ul>
<li><span>Lead and manage the Quality Assurance function within the poultry processing plant.</span></li>
<li><span>Ensure full compliance with food safety standards (HACCP, ISO 22000, FSSC, GMP, SSOP).</span></li>
<li><span>Develop, implement, and monitor Quality Management Systems (QMS) across plant operations.</span></li>
<li><span>Conduct and manage internal and external audits, including regulatory inspections.</span></li>
<li><span>Drive root cause analysis and corrective/preventive actions (CAPA) for quality issues.</span></li>
<li><span>Oversee laboratory operations, microbiological testing, and product quality evaluation.</span></li>
<li><span>Ensure effective traceability, product release, and non-conformance management.</span></li>
<li><span>Collaborate with production, engineering, and supply chain teams for quality improvements.</span></li>
<li><span>Lead and develop the QA team, including training and performance management.</span></li>
<li><span>Maintain compliance with local regulations and international food safety standards.</span></li>
</ul>
<br>
<p><span><strong><span>Qualifications & Experience</span></strong></span></p><br><br>
<ul>
<li><span>Bachelor’s degree in food science, Food Technology, Microbiology, Veterinary Science, or related field</span></li>
<li><span>Minimum 8–10 years of experience in Quality Assurance within food manufacturing, preferably poultry/meat processing</span></li>
<li><span>At least 3–5 years in a leadership/managerial role</span></li>
<li><span>Strong knowledge of poultry processing, food safety regulations, and quality systems.</span></li>
<li><span>Hands-on experience with audits, certifications, and regulatory compliance</span></li>
<li><span>Expertise in HACCP, ISO, FSSC, GMP, SSOP</span></li>
</ul>
<br>
<br>
<p><span>Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.</span></p><br><br>
<br>
<p><span>This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package.</span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong><span>Quality Assurance Manager – Al Shamli, Hail Region, Saudi Arabia</span></strong></span></p><br><br>
<br>
<p><span><strong><span>The Company:</span></strong></span></p><br><br>
<p><span>Almarai is the world’s largest vertically integrated dairy and the region’s largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the #1 FMCG Brand in the MENA region and is a market leader in all its categories across the GCC. Almarai currently employs over 40,000 employees servicing some 220,000 retail outlets across GCC, Egypt and Jordan and has reported net income of SAR 2.31 Billion on sales of SAR 20.97 Billion in 2024. For more details, please visit our website –www.almarai.com.</span></p><br><br>
<br>
<p><span>An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group.</span></p><br><br>
<br>
<p><span><strong><span>About the Role:</span></strong></span></p><br><br>
<p><span>We are seeking a highly skilled Quality Assurance Manager to lead and manage all quality and food safety activities within our poultry processing plant. The role is responsible for ensuring compliance with company standards, regulatory requirements, and international quality systems while driving continuous improvement in product quality and food safety.</span></p><br><br>
<br>
<p><span><strong><span>Key Responsibilities</span></strong></span></p><br><br>
<ul>
<li><span>Lead and manage the Quality Assurance function within the poultry processing plant.</span></li>
<li><span>Ensure full compliance with food safety standards (HACCP, ISO 22000, FSSC, GMP, SSOP).</span></li>
<li><span>Develop, implement, and monitor Quality Management Systems (QMS) across plant operations.</span></li>
<li><span>Conduct and manage internal and external audits, including regulatory inspections.</span></li>
<li><span>Drive root cause analysis and corrective/preventive actions (CAPA) for quality issues.</span></li>
<li><span>Oversee laboratory operations, microbiological testing, and product quality evaluation.</span></li>
<li><span>Ensure effective traceability, product release, and non-conformance management.</span></li>
<li><span>Collaborate with production, engineering, and supply chain teams for quality improvements.</span></li>
<li><span>Lead and develop the QA team, including training and performance management.</span></li>
<li><span>Maintain compliance with local regulations and international food safety standards.</span></li>
</ul>
<br>
<p><span><strong><span>Qualifications & Experience</span></strong></span></p><br><br>
<ul>
<li><span>Bachelor’s degree in food science, Food Technology, Microbiology, Veterinary Science, or related field</span></li>
<li><span>Minimum 8–10 years of experience in Quality Assurance within food manufacturing, preferably poultry/meat processing</span></li>
<li><span>At least 3–5 years in a leadership/managerial role</span></li>
<li><span>Strong knowledge of poultry processing, food safety regulations, and quality systems.</span></li>
<li><span>Hands-on experience with audits, certifications, and regulatory compliance</span></li>
<li><span>Expertise in HACCP, ISO, FSSC, GMP, SSOP</span></li>
</ul>
<br>
<br>
<p><span>Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.</span></p><br><br>
<br>
<p><span>This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package.</span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong><span>Quality Assurance Manager – Al Shamli, Hail Region, Saudi Arabia</span></strong></span></p><br><br>
<br>
<p><span><strong><span>The Company:</span></strong></span></p><br><br>
<p><span>Almarai is the world’s largest vertically integrated dairy and the region’s largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the #1 FMCG Brand in the MENA region and is a market leader in all its categories across the GCC. Almarai currently employs over 40,000 employees servicing some 220,000 retail outlets across GCC, Egypt and Jordan and has reported net income of SAR 2.31 Billion on sales of SAR 20.97 Billion in 2024. For more details, please visit our website –www.almarai.com.</span></p><br><br>
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<p><span>An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group.</span></p><br><br>
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<p><span><strong><span>About the Role:</span></strong></span></p><br><br>
<p><span>We are seeking a highly skilled Quality Assurance Manager to lead and manage all quality and food safety activities within our poultry processing plant. The role is responsible for ensuring compliance with company standards, regulatory requirements, and international quality systems while driving continuous improvement in product quality and food safety.</span></p><br><br>
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<p><span><strong><span>Key Responsibilities</span></strong></span></p><br><br>
<ul>
<li><span>Lead and manage the Quality Assurance function within the poultry processing plant.</span></li>
<li><span>Ensure full compliance with food safety standards (HACCP, ISO 22000, FSSC, GMP, SSOP).</span></li>
<li><span>Develop, implement, and monitor Quality Management Systems (QMS) across plant operations.</span></li>
<li><span>Conduct and manage internal and external audits, including regulatory inspections.</span></li>
<li><span>Drive root cause analysis and corrective/preventive actions (CAPA) for quality issues.</span></li>
<li><span>Oversee laboratory operations, microbiological testing, and product quality evaluation.</span></li>
<li><span>Ensure effective traceability, product release, and non-conformance management.</span></li>
<li><span>Collaborate with production, engineering, and supply chain teams for quality improvements.</span></li>
<li><span>Lead and develop the QA team, including training and performance management.</span></li>
<li><span>Maintain compliance with local regulations and international food safety standards.</span></li>
</ul>
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<p><span><strong><span>Qualifications & Experience</span></strong></span></p><br><br>
<ul>
<li><span>Bachelor’s degree in food science, Food Technology, Microbiology, Veterinary Science, or related field</span></li>
<li><span>Minimum 8–10 years of experience in Quality Assurance within food manufacturing, preferably poultry/meat processing</span></li>
<li><span>At least 3–5 years in a leadership/managerial role</span></li>
<li><span>Strong knowledge of poultry processing, food safety regulations, and quality systems.</span></li>
<li><span>Hands-on experience with audits, certifications, and regulatory compliance</span></li>
<li><span>Expertise in HACCP, ISO, FSSC, GMP, SSOP</span></li>
</ul>
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<p><span>Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.</span></p><br><br>
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<p><span>This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package.</span></p><br><br>
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Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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Bachelor's degree / higher diploma </div>
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Location: Riyadh, Saudi Arabia Employment Type: Full-time Department: Rakal Facilities Reports to: Head of Rakal Facilities<br>About Rakal Facilities Rakal Facilities is building a premium, diagnosis-led facilities management model focused on corporate workplaces, commercial properties and established Rakal clients. Our approach goes beyond conventional maintenance. We combine technical inspection, condition assessment, corrective planning, controlled execution, documented closure and preventive maintenance to help clients protect their workplaces and assets. We are looking for a senior business development professional who can build strategic relationships, open major corporate accounts and convert opportunities into sustainable facilities management contracts.<br>The Role The Senior Business Development Manager will lead new client acquisition and strategic account development across Riyadh. This person will be responsible for identifying suitable opportunities, building relationships with decision-makers, managing major tenders and working closely with the technical team to develop commercially and technically credible solutions. This is not a general sales position. The successful candidate must understand facilities management, hard services, corporate procurement and the process of converting technical requirements into long-term client relationships.<br>Key Responsibilities Develop and execute the business development plan for Rakal Facilities. Identify and target corporate offices, commercial properties, healthcare facilities, hospitality clients and other suitable sectors. Build relationships with facility managers, procurement teams, property managers, consultants and senior decision-makers. Generate qualified opportunities for annual maintenance contracts, corrective works, facility diagnosis, MEP services and integrated facilities solutions. Lead new account acquisition and strategic client meetings. Manage prequalification, RFQs, RFPs and tender opportunities. Work with the technical and estimation team to develop accurate and competitive proposals. Present technical and commercial solutions to clients. Lead commercial negotiations and support contract finalisation. Maintain an accurate sales pipeline with realistic values, decision dates, next actions and conversion probabilities. Prepare weekly and monthly sales forecasts. Develop account plans for priority clients. Identify re-entry opportunities where clients are facing performance issues with existing contractors. Build relationships with consultants, project management companies and real estate operators. Support the development of partnerships and referral channels. Protect Rakal’s positioning by avoiding unsuitable, high-risk or low-value opportunities. Coordinate closely with the Head of Rakal Facilities on major accounts, pricing strategy and commercial approvals. Support cross-selling opportunities between Rakal Facilities, Rakal Spaces and related service lines where appropriate.<br>Candidate Requirements Bachelor’s degree in Business, Engineering, Facilities Management or a related field. Minimum 7 years of business development or sales experience. At least 5 years of direct experience in facilities management, MEP maintenance, hard services or integrated FM. Strong experience in the Saudi Arabian market, preferably in Riyadh. Proven track record of winning corporate B2B contracts. Experience dealing with facility managers, procurement teams, consultants and property managers. Good understanding of HVAC, electrical, plumbing, civil maintenance, cleaning and related FM services. Experience with annual maintenance contracts, corrective works and recurring service agreements. Strong understanding of tendering, proposal development, pricing and commercial negotiations. Ability to understand technical proposals and communicate them clearly to clients. Strong professional network within the Riyadh corporate or FM market. Excellent English and Arabic communication skills. Strong presentation, negotiation and relationship-building skills. Excellent pipeline management and forecasting discipline. Valid Saudi driving licence. Transferable Iqama or eligibility to work in Saudi Arabia.<br>Preferred Experience Experience working with multinational companies, Grade-A offices, consultants, property managers or premium commercial clients. Experience selling both hard and soft facilities management services. Exposure to contract models including lump sum, time and material, manpower and performance-based agreements. Experience with CBRE, JLL or similar consultant-led environments. Experience building a new FM business unit or service line.<br>What We Are Looking For We are looking for someone who:Opens doors and converts relationships into real opportunities. Understands the difference between activity and qualified pipeline. Can discuss facilities services confidently with technical and commercial stakeholders. Takes ownership and follows opportunities through to closure. Protects the company’s reputation and does not chase unsuitable work. Can work closely with technical teams without making unsupported commitments. Is commercially ambitious but disciplined.<br>First 90-Day Expectations The successful candidate will be expected to:Develop a priority list of target accounts. Introduce a structured business development and account-planning approach. Build a qualified pipeline with confirmed decision-makers and next actions. Secure meetings with selected corporate and consultant-led clients. Identify suitable AMC, corrective work and facility diagnosis opportunities. Support the conversion of selected opportunities into pilot projects or recurring contracts.<br>How to Apply Please apply through Linked In with:An updated CVA short summary of your FM business development experience Examples of contracts or accounts you personally helped win The sectors and types of clients you have worked with Your current location, notice period and salary expectations<br>Only candidates with relevant facilities management, MEP maintenance or hard-services business development experience will be considered.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Senior Manager Delivery Audit leads complex, risk-based internal audit engagements across the organization s capital delivery portfolio, spanning construction, infrastructure, engineering and consultancy services, procurement, and facilities management, ensuring consistency with the Global Internal Audit Standards (2024). The role provides independent assurance over the effectiveness of controls governing project delivery, cost and change management, contractor and consultant performance, and programme governance, while driving continuous improvement in the internal audit function s delivery methodology. Key Responsibilities Lead the end-to-end execution of delivery-focused audits, including construction contracts, capital procurement, and infrastructure programmes. Provide assurance over project cost management, including cost baselines, change and variation orders, claims, and earned-value performance. Evaluate contractor and consultant performance against contractual obligations, KPIs, and service levels. Assess programme and portfolio governance, including stage-gate (project gate) decisions and escalation mechanisms. Review procurement and tendering processes for capital works to confirm fairness, competitiveness, and compliance. Develop strategic audit plans aligned with organizational objectives and risk priorities. Ensure audit engagements adhere to Internal Audit methodology, timelines, and quality standards. Supervise and review audit reports, ensuring accuracy, clarity, and actionable recommendations. Build and maintain effective relationships with senior management to promote risk awareness and control accountability. Mentor and coach audit staff, providing technical and professional development guidance. Contribute to strategic planning of the Internal Audit Department, including the annual risk-based audit plan. Collaborate with governance, risk, and compliance (GRC) teams to enhance integrated assurance efforts. Drive continuous improvement of audit processes and methodologies to improve efficiency and quality.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in Engineering, Construction Management, Quantity Surveying, Project Management, or a related field. Professional certification required (CIA, Lean Six Sigma, PMP, or RMP); Master s/advanced degree preferred. Internal Audit Expertise Advanced understanding of internal audit practices, including risk assessment, control evaluation, and assurance reporting. Proven ability to manage large-scale audit engagements and quality assurance reviews. Expertise in developing audit frameworks, risk models, and performance metrics. Proficiency in data analytics and use of audit software tools for enhanced insight generation. Delivery Expertise Comprehensive understanding of project gates, construction processes, and end-to-end delivery workflows. Working knowledge of standard forms of contract (e.g. FIDIC) and common delivery models (EPC, EPCM, PMC, design-build). Familiarity with cost engineering, earned-value management, and the assessment of claims and variations. Ability to review project schedules and timelines across all levels and identify gaps, delays, and float erosion. Experience evaluating project controls and identifying opportunities for optimization and automation. Knowledge of project and risk management frameworks (PMP, RMP, or equivalent).</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Reporting to the General Manager, the Director of Commercial is responsible for leading the overall commercial strategy of Sofitel Jabal Omar Makkah, driving sustainable revenue growth, market share, profitability and brand positioning across all business segments. As a key member of the Executive Committee, this role provides strategic leadership across Sales, Revenue Management, Marketing, Digital & Communications, Distribution, Reservations and Business Development, ensuring all commercial disciplines operate under one integrated strategy. Working closely with Operations, Finance and Regional Commercial teams, the Director of Commercial develops and executes revenue-generating initiatives that maximize performance across Rooms, Restaurants, Wellness, Meetings & Events and ancillary revenue streams, while strengthening the hotel's position as one of the leading luxury hospitality destinations in Makkah. Acting as both a commercial strategist and brand ambassador, the Director ensures that every commercial initiative reflects the elegance of the Sofitel brand while respecting the cultural and religious significance of the destination. Key Responsibilities, among others;</p><p>Commercial Strategy & Business Planning:</p><ul><li>Develop and execute the hotel's overall commercial strategy aligned with business objectives, market conditions and brand standards.</li><li>Lead the annual commercial planning process including budgeting, forecasting and business plans.</li><li>Identify new revenue opportunities across all business segments and distribution channels.</li><li>Establish short, medium and long-term commercial priorities to maximise profitability and market share.</li><li>Collaborate closely with Operations and Finance to align commercial initiatives with operational capabilities and financial objectives.</li><li>Monitor market dynamics, competitor activity, demand patterns and industry trends to identify strategic opportunities.</li></ul><p>Sales Leadership:</p><ul><li>Lead the Sales function across all market segments including Corporate, Leisure, Wholesale, Government, Luxury Travel, Groups and MICE.</li><li>Develop strategic sales plans to maximise business from domestic, regional and international markets.</li><li>Strengthen relationships with key corporate accounts, travel partners, luxury consortia, government entities and tourism stakeholders.</li><li>Drive proactive business development and account acquisition strategies.</li><li>Ensure effective sales activities including prospecting, account management, sales missions and client events.</li><li>Monitor sales performance through defined KPIs and ensure achievement of revenue targets.</li></ul><p>Revenue Management & Distribution:</p><ul><li>Provide strategic oversight of Revenue Management to maximise RevPAR, ADR and occupancy.</li><li>Ensure pricing strategies remain dynamic, competitive and aligned with market demand.</li><li>Lead weekly commercial and revenue strategy meetings.</li><li>Optimise channel mix across direct and indirect distribution.</li><li>Oversee inventory management, segmentation strategies and demand forecasting.</li><li>Ensure effective management of distribution channels including Brand.com, GDS, OTAs, wholesalers and strategic partners.</li><li>Continuously identify opportunities to improve profitability through pricing optimisation and revenue management practices.</li></ul><p>Marketing, Digital & Brand Positioning:</p><ul><li>Oversee the integrated Marketing, Digital and Communications strategy to strengthen brand awareness, market positioning and commercial performance.</li><li>Ensure marketing initiatives support revenue objectives across Rooms, F&B, Wellness and ancillary outlets.</li><li>Champion the hotel's Cultural Link and brand storytelling across all guest touchpoints.</li><li>Support strategic partnerships, PR initiatives, digital campaigns and luxury brand collaborations.</li><li>Ensure digital marketing investments generate measurable commercial returns.</li></ul><p>E-Commerce & Distribution Performance:</p><ul><li>Drive growth across all digital channels, ensuring strong direct booking performance.</li><li>Oversee website performance, booking engine optimisation and digital conversion strategies.</li><li>Support CRM initiatives and guest lifecycle marketing.</li><li>Monitor digital analytics, campaign performance and customer acquisition costs.</li><li>Ensure effective collaboration between Revenue, Marketing and Distribution teams.</li></ul><p>Commercial Performance & Analytics:</p><ul><li>Monitor commercial performance through key metrics including Revenue, RevPAR, ADR, Occupancy, Market Share, GOP contribution and channel profitability.</li><li>Analyse market intelligence and competitor performance to support strategic decision-making.</li><li>Prepare regular commercial performance reports for the General Manager, Executive Committee and Regional Commercial teams.</li><li>Develop action plans to address business gaps and capitalise on emerging opportunities.</li><li>Ensure data-driven decision making across all commercial disciplines.</li></ul><p>Cross-Functional Leadership:</p><ul><li>Serve as a strategic advisor to the General Manager on all commercial matters.</li><li>Foster strong collaboration between Commercial, Operations, Finance and Talent & Culture.</li><li>Ensure seamless communication between Sales, Revenue Management, Marketing and Reservations.</li><li>Drive a culture of accountability, innovation and continuous improvement.</li><li>Lead commercial projects supporting hotel openings, renovations and strategic initiatives where applicable.</li></ul><p>Leadership & Talent Development:</p><ul><li>Lead, coach and develop a high-performing Commercial team.</li><li>Create an environment that promotes collaboration, innovation and performance excellence.</li><li>Identify and develop future commercial talent through coaching, mentoring and succession planning.</li><li>Establish clear objectives and performance expectations across all commercial disciplines.</li><li>Champion Sofitel's culture, values and luxury service philosophy.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in hospitality management, Business Administration, Marketing or a related field.</li><li>Minimum 10 years' experience in commercial leadership within luxury hospitality.</li><li>Proven experience leading integrated commercial functions including Sales, Revenue Management and Marketing.</li><li>Strong understanding of luxury hospitality, distribution, pricing strategy and revenue optimisation.</li><li>Demonstrated ability to deliver sustainable revenue growth and market share improvements.</li><li>Strong financial and commercial acumen.</li><li>Excellent analytical and strategic planning skills.</li><li>Strong leadership, negotiation and stakeholder management capabilities.</li><li>Experience working within an international luxury hotel brand.</li><li>Fluent in English and Arabic.</li></ul><p></p></section>