Retail Jobs - Jeddah Saudi

BUSINESS INTRODUCTIONMajid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.<br><br>JOB TITLEStore Manager | Majid Al Futtaim Life Style | Operations<br><br>ROLE SUMMARYThe Store Manager is responsible for achievement of sales targets, managing and developing the store teams in order to maximize profitability, maintain brand and Company image, ensure operational compliance and offer an excellent customer experience. The role is fully accountable for the daily operations of the store and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.<br><br>ROLE PROFILEEnsure that the highest levels of customer service are delivered by the entire store team at all times. Create innovative approaches to attract new customers, expand store traffic, and enhance profitability. Track brand performance, reviewing stock levels and monitoring best sellers and slow-moving stock in order to generate ideas and action plans to increase overall sales. Overall accountability for compliance of subordinates with established company policies, procedures and standards, including, but not limited to, keeping of funds and properties, personnel practices, security, sales and record keeping procedures Coach, train and mentor the store teams to enhance customer service levels through brand/product knowledge and overall understanding of retail. Ensure all Company Health & Safety, Security and Compliance policies are adhered to, raising any concerns to the Excellence and Compliance team in a timely manner. Plan, organize and execute in-store processes including cash intake and cash handling, stockroom and stock-take administration management. Provide critical analytical feedback to the Operations, Buying and Planning Departments in relation to product, ranging, pricing, competitive activities and opportunities.<br>REQUIREMENTS4 – 5 years’ industry experience with Managerial Background experience A proven record of maximizing business performance Thinks Customer – Has a good understanding of main customer segments and helps team to understand them. Solicits customer feedback and ensures customer expectations are exceeded. Actively encourages “customer first” mindset. Leads the Way – Understand market trends and impact of value drivers directly affecting areas of responsibility (sector, function, geography). Ensures right resources are mobilized to ensure delivery. Prioritizes and allocates work among team members in Drives Impact – Make informed decisions and clearly communicates rationale behind them. Proactively identify and seek relevant information and data from team to make decisions. Identifies critical paths and proactively convenes the right stakeholder to ensure timely decisions are made. Makes hard decisions, knows when to make a call versus delegating upwards<br>WHAT WE OFFERAt Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

Guest Ambassador - Westfield Riyadh Saudi Arabia, Riyadh<br>About the Company:<br>Cenomi Centers is one of the leading owners and operators of shopping and lifestyle destinations in Saudi Arabia, focused on creating welcoming and memorable experiences for every guest. About the Role<br>The Guest Ambassador is responsible for delivering exceptional, guest-centric experiences across Cenomi Centers' malls. As a key point of contact for visitors, the role focuses on welcoming guests, providing assistance, resolving inquiries and supporting a smooth and enjoyable mall experience.<br>Role Key Responsibilities:<br>Welcome guests and provide professional assistance throughout their visit. Respond to guest inquiries, concerns and requests in a timely manner. Provide information about mall facilities, stores, services and ongoing activities. Proactively identify opportunities to support and assist guests. Support guest engagement initiatives, promotions and in-mall activations. Coordinate with Mall Operations and other teams when required. Maintain strong knowledge of mall services, facilities and tenant offerings. Maintain high service standards during rotating shifts, weekends and public holidays.<br>Role Qualifications:<br>Diploma or Bachelor's degree in Hospitality, Business, Tourism or a related field preferred. Previous experience in guest services, hospitality, luxury retail, airlines, concierge, VIP services or guest relations is preferred.<br>Role Required Skills:<br>Strong communication skills in Arabic and English. Excellent interpersonal and guest service skills. Strong problem-solving skills and ability to handle different guest situations. Professional, confident and approachable personality. Proactive, adaptable and comfortable working in a fast-paced environment. Strong teamwork and coordination skills.

Job Title – UAT Tester Company – TCS (MEA) Location – Riyadh, Saudi Arabia Job type – Full time<br>About Us:Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS has over 616,171 of the world’s best-trained consultants with 157 nationalities in 53 countries. For more information, visit www.tcs.com and follow TCS news at @TCS_News.<br>Key Responsibilities Review business requirements, functional specifications, and user stories to understand business processes and acceptance criteria.• Design, prepare, and execute User Acceptance Testing (UAT) scenarios, test cases, and test scripts.• Validate business requirements and ensure system functionality meets end-user expectations.• Coordinate with Business Users, Technology Teams, SIT Teams, and Project Managers during UAT cycles.<br>Required Skills:• Strong understanding of Software Testing Life Cycle (STLC) and UAT processes.• Experience in creating and executing test cases and test scenarios.<br>Preferred Experience:• Retail Banking• Corporate Banking<br>Application Deadline: 30th -August-2026<br>Privacy Note:https://www.tcs.com/connect-with-tcs/privacy-policy

Maknoun helps organizations improve customer experience and operational excellence through Mystery Shopping, Customer Satisfaction Surveys, and Inspection solutions. We work with retail, restaurants, healthcare, hospitality, and other multi-location businesses across Saudi Arabia.<br>We're looking for a proactive Business Development Executive who enjoys building relationships, creating opportunities, and closing new business. If you thrive on meeting people, attending industry events, and opening doors, we'd love to hear from you.<br>Responsibilities Identify and prospect new B2B clients across target industries. Conduct outbound outreach through calls, email, Linked In, and networking. Build and maintain a strong pipeline of qualified opportunities. Attend industry events, exhibitions, and networking activities to generate leads. Schedule and conduct sales meetings and product demonstrations. Develop relationships with decision-makers and key stakeholders. Prepare proposals and negotiate commercial agreements. Manage the sales pipeline and maintain accurate records. Collaborate with the marketing team to follow up on campaigns and inbound leads. Stay informed about market trends and competitor activities. Consistently achieve monthly and quarterly sales targets.<br>Requirements:2–4 years of experience in B2B business development or sales. Proven success in outbound prospecting and lead generation. Excellent communication, presentation, and negotiation skills. Comfortable attending events and representing the company professionally. Self-motivated with a proactive, hunter mindset. Experience selling Saa S, technology, CX, market research, or business services is a strong advantage. Familiarity with CRM systems (Hub Spot, Zoho, Salesforce, or similar). Good in English Must be based in Riyadh.

House of Consulting Office for Consulting Engineers Co. (HCO) is a multi-disciplinary consulting engineering firm based in Saudi Arabia. We provide integrated architectural, engineering, planning, and consultancy services, offering a “one-stop solution” to support our clients across the full project lifecycle. Our portfolio spans residential, commercial, industrial, hospitality, retail, and healthcare sectors.<br>We are currently looking for a highly qualified Mechanical Inspector to join our team in Riyadh.<br>Key Responsibilities: Inspect and supervise mechanical works including HVAC, plumbing, firefighting, and drainage systems Ensure mechanical installations comply with approved drawings, specifications, and applicable standards Conduct inspections, testing, and commissioning activities for mechanical systems Verify materials and equipment delivered to site meet project requirements Monitor contractor performance and ensure quality workmanship Ensure compliance with local regulations, mechanical codes, and safety standards Prepare inspection reports and maintain accurate project records Identify non-conformance issues and coordinate corrective actions Coordinate with project engineers, consultants, and contractors on technical matters<br>Qualifications: Bachelor’s Degree in Mechanical Engineering or a related field Minimum 10 years of relevant experience in mechanical inspection and construction supervision Strong knowledge of HVAC, plumbing, firefighting systems, and testing & commissioning procedures Experience in large-scale construction projects Familiarity with Saudi codes and industry standards related to mechanical systems Excellent communication, coordination, and reporting skills Proficiency in Microsoft Office and inspection reporting systems

Chief Accountant – Samaya Investment???? Riyadh | Full Time Samaya Investment Company is hiring a Chief Accountant to lead day-to-day accounting operations across Samaya, ensuring accurate financial reporting, timely closings, and full compliance with IFRS and ZATCA requirements. Key Responsibilities:Manage the full monthly, quarterly, and annual closing cycle, ensuring the general ledger and trial balance are complete by the 5th of each month Supervise journal entries, accruals, provisions, and intercompany transactions across group entities Oversee bank, supplier, customer, and intercompany reconciliations Prepare accurate monthly financial statements (P&L, Balance Sheet, Cash Flow) Prepare and file VAT returns, Zakat requirements, and E-Invoicing (Fatoora) compliance Support the annual budgeting process and provide variance analysis Oversee accounts payable and receivable cycles, aging analysis, and collections Act as primary point of contact for external auditors and prepare audit schedules Maintain fixed asset register and oversee periodic inventory counts Supervise and develop the accounting team, defining clear KPIsOptimize use of the Odoo ERP system (Financial & Accounting Modules) Requirements:Bachelor's degree in Accounting, Finance, or Commerce Professional certification (SOCPA, CPA, CMA) preferred Minimum 7 years of accounting experience, preferably in trading/retail or group structures Minimum 3 years in a Chief Accountant or Senior Accountant role Proven experience with Zakat/Tax and ZATCA compliance in the Saudi market (mandatory) Expert proficiency in Odoo ERP (Financial & Accounting Modules) Fluency in Arabic and English (written & spoken)

We're Hiring | Safety Officer – Site (Fit-Out)<br>AMAQ is hiring experienced Safety Officer to join our amazing team immediately for premium Design & Build fit-out projects in Saudi Arabia. You will be operating from the project site. <br><br>Key Responsibilities:Monitor and enforce HSE compliance across your site activities. Conduct daily site safety inspections and identify potential hazards. Prepare and maintain HSE documentation, permits, inspections, incident reports, toolbox talks, and risk assessments. Ensure compliance with client requirements, Saudi regulations, and project HSE standards. Ensure a proactive safety culture and ensure safe working practices in a live, controlled environment. Coordinate with project teams, subcontractors, consultants, and client representatives on all HSE matters. Requirements:Minimum 8 years' HSE experience on premium fit-out projects in Saudi Arabia or the GCC. Must have worked under controlled environments like malls, Aramco, KAFD and such. Proven experience working on high-end commercial, retail, hospitality, or corporate interior fit-out projects. Strong knowledge of HSE regulations, permit-to-work systems, and site safety documentation. Relevant HSE certification (NEBOSH, IOSH, OSHA, or equivalent) is highly preferred. Excellent communication and reporting skills. Must currently be based in Saudi Arabia. Available to join within 5 days (Immediate Joiners Preferred).???? Location: Saudi Arabia [Any city where our project is in, usually major cities] ???? Employment Type: Full-Time<br>If you feel you have what it takes, please apply by sending your CV to:-<br>HR@amaqksa.com

We are looking for a Purchasing Support Specialist to join the Autobia team. This role owns the end-to-end resolution of customer complaint tickets related to purchases — coordinating between customers, suppliers, and internal teams to ensure every issue is resolved accurately, efficiently, and with a high level of customer satisfaction.<br>Key Responsibilities:Receive, respond to, and manage customer complaint tickets related to purchases — ensuring timely first response and full resolution within defined SLAs. Communicate with suppliers to resolve purchase-related issues including missing items, incorrect products, defects, and delivery delays. Collaborate with cross-functional teams — Sales, Procurement, Warehouse, and Finance — to escalate and resolve customer cases efficiently. Accurately document complaint details, actions taken, and resolutions to maintain a clean and auditable case record. Monitor outstanding cases, ensure timely follow-up, and track KPIs including ticket resolution time, first response time, and customer satisfaction score.<br>Qualifications:1–2 years of experience in customer service, customer support, or a complaint-handling role. Strong written and verbal communication skills with a customer-first approach. Proficiency in ticketing systems and Microsoft Office. Strong problem-solving skills with the ability to coordinate across multiple stakeholders simultaneously. Organized, detail-oriented, and able to prioritize under pressure. Patient and professional — handles complaints with empathy and composure.Nice to Have:Experience in e-commerce, retail, or automotive spare parts environments. Familiarity with ERP or CRM platforms. Arabic fluency.

<ol><li><p>Supporting marketing and luxury brand strategy initiatives.</p></li><li><p>Coordinating events, brand activations and promotional activities.</p></li><li><p>Assisting with brand collaborations and partnerships.</p></li><li><p>Supporting product launches and on-ground event execution.</p></li><li><p>Contributing to customer and guest experience initiatives.</p></li><li><p>Conducting basic market and competitor research.</p></li><li><p>Coordinating with internal teams, brands, vendors and external partners.</p></li><li><p>Supporting internal communication and employee engagement activities.</p></li></ol><p><strong>Desired Candidate Profile</strong></p><p>Recent Marketing and Luxury Brand Strategy graduate with a background in international hospitality. Experienced in employee engagement, guest experience, event coordination and brand activations. Interested in luxury retail, hospitality, tourism, destination development and events. Strong communication, coordination and interpersonal skills, with proficiency in Microsoft Office, Adobe Photoshop and OPERA PMS.</p>

<div dir="rtl"><h3 >نبذة عن الدور</h3> <p >تعلن مؤسسة بشير نورالدين رضا الحداد التجارية عن حاجتها لـ <strong >مندوب مبيعات</strong> للانضمام إلى فريقها في مدينة جدة، بمنطقة مكة المكرمة. يهدف هذا الدور إلى إدارة دورة المبيعات الكاملة، بدءًا من تحديد العملاء المحتملين وبناء العلاقات وصولاً إلى إتمام الصفقات وتحصيل المستحقات، مع التركيز على تحقيق أهداف المبيعات المحددة.</p> <h3 >المهام والمسؤوليات الرئيسية</h3> <ul > <li >بناء وتحديث قاعدة بيانات شاملة للعملاء الحاليين والمرتقبين، تتضمن بياناتهم وعناوينهم وأرقام هواتفهم.</li> <li >التواصل مع العملاء وزيارتهم لترويج المنتجات والخدمات، وتقديم عروض بيع مفصلة مع استعراض مواصفاتها وميزاتها التنافسية.</li> <li >التحقق من الأسعار المعتمدة ومنح الخصومات ضمن الصلاحيات المحددة، وإتمام عمليات البيع وتحرير الفواتير وتحصيل المبالغ المستحقة.</li> <li >متابعة تحصيل ديون العملاء، وتسجيلها وتوثيقها بدقة، ثم توريدها إلى الدائرة المالية.</li> <li >إعداد وتقديم تقارير العمل الدورية، وتوثيقها وحفظها لضمان متابعة الأداء وتقييمه.</li> </ul> <h3 >المؤهلات والخبرات المطلوبة</h3> <p >يتطلب هذا الدور خبرة عملية تتراوح بين <strong >سنتين إلى خمس سنوات</strong> في مجال المبيعات. يُفضل أن يكون المرشح قادرًا على بناء علاقات قوية مع العملاء، وإدارة دورة المبيعات بكفاءة، وامتلاك مهارات تواصل وعرض ممتازة.</p> <h3 >بيئة العمل ونوع التوظيف</h3> <p >الوظيفة بدوام كامل في مدينة جدة، بمنطقة مكة المكرمة. تتطلب طبيعة العمل زيارات ميدانية للعملاء والتواصل المستمر معهم لضمان تحقيق أهداف المبيعات المحددة للمؤسسة.</p> <h3 >عن مؤسسة بشير نورالدين رضا الحداد التجارية</h3> <p >تُعد مؤسسة بشير نورالدين رضا الحداد التجارية كيانًا تجاريًا يعمل في المنطقة، وتهدف إلى تقديم منتجات وخدمات عالية الجودة لعملائها. تسعى المؤسسة لتعزيز فريقها بمحترفين يسهمون في تحقيق أهدافها التجارية وتوسيع قاعدة عملائها في السوق.</p> <h3 >معلومات إضافية</h3> <p >الراتب الخاص بهذا الدور <strong >غير معلن</strong> وسيتم تحديده بناءً على الخبرة والمؤهلات خلال المقابلة الشخصية.</p></div>

Key Responsibilities:Lead architectural design from concept through construction documentation. Review drawings, shop drawings, IFC packages, materials, and mock-ups to ensure quality and compliance. Coordinate with multidisciplinary consultants, contractors, and internal stakeholders. Support tenant fit-outs, leasing layouts, and site inspections. Prepare design presentations, technical reports, and project documentation. Drive design excellence, value engineering, and continuous improvement while mentoring junior architects. Requirements:Bachelor's Degree in Architecture. Licensed Architect with an active Saudi Council of Engineers (SCE) membership.10+ years of experience in large-scale retail, commercial, mixed-use, hospitality, or residential developments. Strong expertise in design development, construction documentation, multidisciplinary coordination, and building standards. Proficiency in Auto CAD, Sketch Up, Lumion, Adobe Photoshop, and MS Office (Revit is a plus).

Join a global industry leader! ????<br>Our client is one of the leading multinational Food & Beverage company, is expanding its sales team and looking to hire 8 Field Sales Representatives across Riyadh, Jeddah & Dammam.<br>Job Title: Field Sales Representative (Modern Trade Channel) Job Location: Riyadh / Jeddah / Dammam Reports To: Field Area Manager Budget: SAR 6,000 - SAR 10,000 + Benefits<br>Job Purpose:The Field Sales Representative drives sales growth by achieving targets, securing timely orders, and ensuring strong in-store execution across assigned retail customers.<br>Duties and Responsibilities:Achieve monthly sales targets across assigned customers, territories, and product categories. Build strong customer relationships and ensure timely order collection and product availability. Execute in-store promotions, ensuring product visibility, pricing, displays, and campaign compliance. Coordinate with store/category managers and field teams to ensure smooth trade activities and activations. Monitor stock levels and SKU availability to prevent out-of-stock situations. Track competitor activities, customer feedback, and market developments and report key insights. Identify new business opportunities and support the expansion of customer and store coverage across the assigned territory.<br>Qualifications & Experience:Minimum 3 years of sales experience in FMCG; confectionery experience is an advantage. Proven track record of achieving sales targets and driving growth across assigned territories or key accounts. Experience in in-store promotions, trade activities, and seasonal campaigns. Bachelor’s degree in Business Administration or a related field. Strong communication, negotiation, and relationship-building skills. Fluent in English and Arabic, both spoken and written.

Mall Administration Specialist – Westfield Riyadh<br>Location: Riyadh, Saudi Arabia | Westfield Riyadh<br>About The Company:<br>Cenomi Centers is one of Saudi Arabia’s leading owners, operators and developers of shopping and lifestyle destinations, focused on creating engaging spaces that bring together retail, dining, entertainment and guest experiences. This position will be based at Westfield Riyadh and will support the mall’s Operations team.<br>About the Role:<br>The Mall Administration Specialist will support the Mall Manager and Operations team with the day-to-day administrative activities of the mall. The role focuses on maintaining accurate records, preparing reports, coordinating with tenants and supporting key operational and administrative requirements.<br>Key Responsibilities:<br>Provide day-to-day administrative support to the Mall Manager and Operations team. Organize and maintain documents, records and departmental files. Collect and update tenant sales data in the Yardi system. Prepare weekly and monthly reports, including sales, site audits, shop opening and closure status and vacancy reports. Prepare lease offers, invoices and related documentation. Support the Operations team with collection follow-ups and coordination. Prepare and maintain Excel reports for departmental requirements. Maintain accurate and updated tenant and employee information. Support other administrative and operational activities as required.<br>Requirements:5+ years of experience in an administrative or similar role. Experience providing administrative support to senior management. Bachelor’s degree in Business Administration, Management or a related field is preferred. Strong organizational, communication and interpersonal skills. Good planning and follow-up skills. Proficiency in Microsoft Office, particularly Excel. Good written and spoken English. Arabic language proficiency is preferred.

#We're Hiring | Director of Learning and Training Institution<br>A confidential, independent executive academy is seeking an experienced and visionary Saudi leader to lead the organization through its next phase of growth and impact.<br>The successful candidate will be responsible for driving the organization's strategic direction, overseeing day-to-day operations, building high-value partnerships, ensuring financial sustainability, and delivering exceptional learning and development programs that meet market needs.<br>Key Responsibilities<br>* Lead the development and execution of the organization's strategic and operational plans.* Oversee overall business operations and ensure achievement of performance and revenue targets.* Build and maintain strategic partnerships with government entities, universities, and private sector organizations.* Drive the development of professional training programs and industry-recognized certifications.* Manage stakeholder relationships and oversee outsourced operational partners.* Ensure sound financial management, governance, compliance, and risk management practices.* Represent the organization with key stakeholders and industry leaders.<br>Qualifications & Experience<br>* Bachelor's degree in Business Administration or a related field (Master's degree preferred).* Minimum of 10 years of professional experience, including at least 5 years in a senior leadership role.* Proven experience in training, learning & development, executive education, or academy management (experience within the retail or wholesale sector is highly desirable).* Strong strategic leadership, business development, stakeholder management, and negotiation skills.* Demonstrated success in leading strategic initiatives and organizational transformation.<br>If you are a strategic saudi leader with a passion for developing talent, building partnerships, and driving organizational excellence, we would like to hear from you.

About AmCan International Group®<br>AmCan®is the leading distributor of specialty wellness products across the MENA region, with a network spanning over 18 countries and more than 3,000 points of sale. Headquartered in Dubai, the company represents 15+ global brands in sports nutrition, vitamins, and healthy snacks. With decades of experience in FMCG, a fully integrated ERP system, and robust physical and IT infrastructure, AmCan® enables international brands to scale efficiently across the Middle East.<br><br>Data Entry Clerk<br>Key Responsibilities Enter and update sales, inventory, delivery, and operational data accurately in the system and Excel sheets. Prepare and maintain daily and weekly Excel reports. Follow up with drivers regarding deliveries, collection schedules, and required documents. Coordinate and follow up with the warehouse team regarding order preparation, dispatch, delivery status, and stock related updates. Maintain accurate records and ensure all documents are properly filed. Support the Operations and Supply Chain team with general administrative and reporting tasks.<br>Requirements Saudi. Location: Jeddah, Saudi Arabia. Bachelor's degree in Business Administration or a related field.2+ years of experience as a Data Entry Clerk or in a similar role. Experience in the FMCG, trading, retail, or warehouse sector. Experience in Warehouse Management and Operations. Good knowledge of Microsoft Excel, including formulas, sorting, filtering, and data organization. Good communication skills and the ability to follow up on pending tasks.<br>What We Offer:Health insurance. Professional development opportunities. A collaborative and dynamic work environment.

At Breez, we are transforming on-demand mobility and automotive care with seamless, technology-driven services. We are looking for an ambitious Partnership Specialist to join our fast-growing team through the Tamheer (On-the-Job Training) program—with a direct path to full-time employment, including the opportunity for early hiring during the program for top performers!???? Key Responsibilities:B2B Outreach: Identify, engage, and secure strategic partnerships with corporate clients, residential communities, commercial complexes, and retail hubs. Deal Closing: Lead contract negotiations and craft tailored service packages that expand Breez’s market presence and user base. Proposal Development: Prepare professional business proposals and pitch decks for prospective partners. Relationship Management: Maintain strong relationships with existing corporate partners, ensuring high satisfaction and maximum value retention. Performance Tracking: Monitor partnership outcomes, analyze performance metrics, and report insights directly to management.???? Qualifications & Requirements:Education: Bachelor’s degree in Business Administration, Marketing, Public Relations, or a related field. Program Eligibility: Eligible for the Tamheer Program via HRDF (HADAF). Skills:Exceptional communication, negotiation, and interpersonal skills. Strong drive and interest in tech-enabled, on-demand service platforms. Proficiency in creating business presentations and using productivity tools. Professional fluency in both Arabic and English.✨ What We Offer:Standard Tamheer allowance + attractive performance incentives for closed partnerships. Opportunity for immediate full-time employment even before the end of the training period for exceptional candidates. A dynamic, high-growth startup environment with real opportunities to scale your career. Hands-on experience in the rapidly expanding tech ecosystem.

Cards Technical Implementation Lead | Riyadh, Saudi Arabia (On-site) We are looking for an experienced Cards Technical Implementation Lead to join our international fintech client's card and payments transformation project.???? Location: Riyadh, Saudi Arabia (On-site) ???? Contract Duration: 12 Months ???? Division: Cards & Payments / Retail Banking Requirements10+ years of experience in payments technology, card issuing/processing, and technical implementation Hands-on end-to-end delivery experience across consumer credit, commercial, and wallet/prepaid card programs Direct experience with Principal Membership, ICA enablement, and BIN setup with a major card scheme Strong processor integration experience Good understanding of the SAMA regulatory framework for card issuance Fluent English Immediately available or within a 30-day notice period Responsibilities Lead the end-to-end technical implementation of consumer, commercial, and prepaid card programs Manage BIN setup, ICA assignment, CMS integration, and processor connectivity Oversee card production, personalization, and digital issuance Lead Apple Pay, Google Pay, x Pay, and MDES tokenization implementation Manage Mastercard certification, SIT/UAT, performance, and security testing Coordinate authorization, authentication, and dispute management configuration Work closely with processors, product, technology, and compliance teams throughout the project lifecycle Technical Expertise Card Management Systems (Power CARD, Way4, Vision PLUS, Cortex, Prime, etc.) ISO 8583 / ISO 20022BIN Management Tokenization (MDES/VTS) Apple Pay & Google Pay PCI-DSSAPI integrations Strong knowledge of Mastercard processes and card lifecycle Nice to Have Fintech or BNPL experience GCC/MENA card launch experience PMP, PRINCE2, or equivalent certifications Mastercard certifications Arabic language skills

Job Summary:We are seeking a dedicated and organized HR Coordinator to support the human resources function of a leading children's play and entertainment venue. The successful candidate will be responsible for recruitment, employee relations, onboarding, HR administration, compliance, and supporting a positive workplace culture that aligns with the company's values and operational goals. Key Responsibilities:Coordinate end-to-end recruitment activities including sourcing, screening, interview scheduling, and onboarding. Maintain employee records, contracts, and HR documentation. Assist with onboarding and orientation of new employees. Support employee relations and respond to HR-related inquiries. Monitor attendance, leave management, and staff scheduling records. Coordinate payroll inputs and employee benefits administration. Ensure compliance with Saudi Labour Law and company policies. Assist with GOSI, Muqeem, Qiwa, and other government-related HR processes. Support performance management and employee development initiatives. Prepare HR reports and maintain accurate employee databases. Assist with training coordination and employee engagement activities. Support visa, Iqama, and employment documentation processes where required. Requirements:Bachelor's degree in Human Resources, Business Administration, or related field.2-4 years of HR experience, preferably within hospitality, retail, entertainment, leisure, or family entertainment sectors. Strong understanding of Saudi Labour Law and HR best practices. Experience using HR systems and Microsoft Office applications. Excellent communication and organizational skills. Ability to manage confidential information with professionalism. Fluent in English; Arabic language skills are highly desirable.<br><br>Salary budget: 6,000 - 7,000 SAR per month + medical + visa<br>please send CV's to david@therigrecruitment.com

About The Company<br><br>Nokhbat Segadty Trading Company operates an e-commerce store, retail branches, seasonal exhibitions, and an external manufacturing line for custom seating products.<br><br>Our operations are managed through an integrated ecosystem that includes:<br><br> Zid for e-commerce orders. Amazon, Trendyol, and other marketplaces. WMS for inventory and warehouse transactions. Click Up for task management, documentation, and operational follow-up. External fulfillment, logistics, courier, and manufacturing partners. <br><br>We also have a unified and approved 182-page Operations Manual covering procedures, responsibilities, required evidence, common errors, and escalation paths. You will not be starting from scratch; you will inherit an established operating system and be responsible for managing, enforcing, and improving it.<br><br>Role Summary<br><br>We are looking for an experienced Operations & Logistics Manager to lead the complete order and fulfillment cycle—from the moment an order is received through Zid or a marketplace, through picking, packing, fulfillment, shipping, and final delivery to the customer.<br><br>The role includes managing warehouse and inventory activities through the WMS, overseeing fulfillment and courier partners, managing marketplace operations, coordinating stock replenishment for branches and seasonal exhibitions, supervising external manufacturing, and ensuring that all teams comply with the approved service level agreements.<br><br>This is a hands-on leadership role that requires strong operational ownership, attention to detail, analytical thinking, and the ability to identify root causes rather than only resolving individual incidents.<br><br>Key Responsibilities<br><br>E-Commerce and Order Fulfillment<br><br> Manage and monitor daily orders through the Zid Dashboard. Oversee the complete order lifecycle from order receipt to picking, packing, shipping, delivery, cancellation, return, or final closure. Ensure that no order remains in any operational status beyond the approved processing time. Review and process incoming orders and confirm that they are ready for fulfillment. Coordinate picking, packing, and order fulfillment with warehouse and fulfillment teams. Monitor pending, delayed, cancelled, and exception orders and take immediate corrective action. Resolve operational issues involving missing products, incorrect quantities, duplicate orders, cancellations, exchanges, and returns. Ensure all order statuses are accurate and updated across Zid, the WMS, fulfillment systems, and courier systems. Investigate recurring order issues, identify their root causes, and implement preventive actions. <br><br>Marketplace Operations<br><br> Manage daily operations across Amazon, Trendyol, and other marketplaces. Process and monitor marketplace orders according to each platform's operational requirements and service level agreements. Monitor cancellations, returns, delayed orders, failed fulfillment, and marketplace penalties. Ensure order and shipment statuses are updated accurately across all platforms. Coordinate product availability and inventory synchronization between the e-commerce store and marketplaces. Resolve issues related to stock keeping units, barcodes, product mapping, bundles, and inventory synchronization. Ensure marketplace orders are deducted from the correct inventory location. Coordinate with the technical team to maintain and improve marketplace integrations and automation. Identify operational issues that may negatively affect marketplace ratings, account health, or customer experience. <br><br>Warehouse and Inventory Management<br><br> Manage inventory movements and warehouse transactions through the WMS. Ensure that all receipts, issues, returns, transfers, damaged items, and stock adjustments are supported by approved documents. Monitor stock accuracy and reconcile physical inventory with system inventory. Investigate inventory discrepancies and resolve them before they become financial losses. Ensure accurate stock keeping unit and barcode mapping across all sales channels. Monitor low-stock and out-of-stock products and initiate replenishment when required. Supervise bundle assembly and disassembly and ensure all related movements are documented correctly. Control internal stock transfers and ensure the receiving and issuing locations record each movement accurately. Prevent unauthorized manual inventory adjustments and maintain a complete audit trail for every stock movement. Conduct periodic inventory reconciliation with fulfillment partners. <br><br>Branch and Seasonal Exhibition Coordination<br><br> Manage stock replenishment and transfers between the main warehouse, retail branches, and seasonal exhibitions. Ensure all transfers are processed through the approved official workflow. Confirm that each transfer includes the required system files, warehouse documents, and signed issue vouchers. Monitor branch stock availability and coordinate replenishment based on actual sales and forecasted demand. Support the operational setup and stock preparation of new branches and seasonal exhibitions. Ensure transfers do not create unexplained inventory differences between locations. <br><br>Shipping and Logistics Operations<br><br> Manage daily coordination with courier, logistics, and fulfillment partners. Ensure each order is assigned to the appropriate shipping provider based on location, cost, service quality, and delivery requirements. Monitor airway bill creation, shipment pickup, dispatch, delivery status, failed delivery, and returns. Reconcile shipment statuses between the company's systems and courier platforms. Follow up on shipments that remain in "Ready," "Pending," or other delayed statuses beyond the approved service level. Resolve delivery issues in coordination with couriers, warehouse teams, fulfillment partners, and customer service. Analyze courier performance, delivery times, failure rates, return rates, and recurring complaints. Escalate repeated failures and recommend changing the courier or fulfillment provider when necessary. Review shipping costs and ensure that invoices and surcharges comply with approved commercial agreements. Support and monitor shipments to Gulf Cooperation Council countries. <br><br>External Manufacturing Operations<br><br> Supervise external manufacturing of custom seating and related products. Monitor production schedules, delivery commitments, quality standards, and pending orders. Coordinate with workshops and suppliers to resolve delays and quality issues. Track customer complaints related to manufacturing quality and ensure corrective action is completed. Apply approved delay deductions, quality compensation, and financial settlements. Coordinate with finance to ensure accurate settlement of manufacturing charges, deductions, and compensation. Identify recurring production defects and escalate them to senior management with corrective recommendations. <br><br>Team Leadership and Daily Operations<br><br> Lead warehouse, logistics, fulfillment, and order-processing teams. Set daily operational priorities and assign responsibilities clearly. Monitor employee productivity, order accuracy, and compliance with approved procedures. Ensure every outgoing shipment is scanned and documented through the approved tracking sheet. Hold team members accountable for delays, errors, missing documentation, and unclosed tasks. Train new employees using the approved Operations Manual and confirm their understanding of each procedure. Ensure tasks and operational evidence are documented through Click Up. Maintain clear ownership of every pending issue until it is fully resolved and closed. <br><br>Operations Control, Reporting, and Improvement<br><br> Prepare daily, weekly, and monthly operational reports. Track order fulfillment, delays, cancellations, returns, inventory discrepancies, delivery failures, and operational errors. Build and maintain operational dashboards using raw data from different systems. Monitor performance against approved key performance indicators and service level agreements. Identify recurring issues and conduct root-cause analysis. Implement corrective and preventive actions and measure whether they successfully resolved the problem. Recommend automation opportunities that reduce manual work and operational errors. Update the Operations Manual and workflows whenever a process, system, responsibility, or policy changes. Ensure that every process has a clearly assigned owner, completion deadline, required evidence, and escalation path. Coordinate continuously between E-Commerce, Marketplaces, Warehouse, Branches, Customer Service, Finance, Technical, Fulfillment, Logistics, and External Manufacturing teams. <br><br>Requirements<br><br>Requirements<br><br> Minimum of six years of experience in operations, logistics, e-commerce fulfillment, retail operations, or a similar field. Proven leadership experience managing warehouse, fulfillment, logistics, or e-commerce operations teams. Hands-on experience with a Warehouse Management System. Experience using Click Up or a similar task-management and documentation platform. Strong experience in order processing, inventory management, fulfillment, shipping, and operational reconciliation. Ability to create, document, implement, and measure operational procedures—not only execute them. Experience managing external parties such as couriers, fulfillment providers, warehouses, suppliers, or manufacturing workshops. Strong numerical and analytical skills, including shipping-cost calculations, inventory variance analysis, and operational performance measurement. Strong proficiency in Excel and Google Sheets. Ability to create reports and dashboards from raw operational data. Strong problem-solving and root-cause analysis skills. Ability to manage a high volume of orders and coordinate across several teams. Strong attention to detail and a high level of ownership. Professional working proficiency in Arabic and English. <br><br>Preferred Qualifications<br><br>The following experience is an advantage but is not mandatory:<br><br> Experience with Zid or a similar e-commerce platform. Experience with Amazon Seller Central, Trendyol, or other marketplaces. Experience with marketplace integrations and inventory synchronization. Experience opening and replenishing retail branches or seasonal exhibitions. Experience shipping orders to Gulf Cooperation Council countries. Experience supervising external manufacturing operations. Experience building automated operational dashboards. Experience using artificial intelligence tools for reporting, analysis, dashboards, automation, or process improvement. <br><br>Key Performance Indicators<br><br>Performance in this role will be measured through:<br><br> On-Time Fulfillment Rate. Order Processing Time. Order Accuracy Rate. Marketplace Service Level Agreement Compliance. Number and Age of Pending and Delayed Orders. Order Cancellation Rate. Inventory Accuracy. Stock Availability. Inventory Reconciliation Differences. Return and Failed Delivery Rate. Courier and Fulfillment Partner Performance. Issue Resolution Time. Branch Replenishment Accuracy. External Manufacturing Lead Time and Quality. Compliance with Approved Procedures. Overall Operational Efficiency. <br><br>Benefits<br><br>What We Offer<br><br> A documented operational system with a 182-page Operations Manual, approved policies, clear responsibilities, and defined authority. An established operating structure that you will manage and improve. Genuine decision-making authority, including courier selection, stock-transfer approval, operational escalation, and partner-performance decisions. Direct communication with the General Manager without unnecessary management layers.

<ul><li>Develop and implement effective supply chain strategies that align with business goals and improve operational efficiency.</li><li>Analyze supply chain data to identify trends, forecast demand, and optimize inventory management.</li><li>Negotiate contracts and build strong relationships with suppliers to ensure quality and cost-effective procurement.</li><li>Collaborate with cross-functional teams to streamline processes and enhance communication across departments.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Supply Chain Management, Business Administration, or a related field; a Master's degree is preferred.</li><li>Minimum of 5 years of experience in supply chain management or logistics, with a proven track record of success.</li><li>Certifications such as APICS CPIM, CSCP, or Six Sigma are highly desirable to demonstrate expertise.</li><li>Experience in industries such as manufacturing, retail, or e-commerce, where supply chain dynamics are critical.</li></ul>