Remote Jobs in Saudi

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We're looking for a highly organized and motivated Entry-Level Administrative Professional to support our remote Operations team. In this role, you'll help keep day-to-day business activities running efficiently by providing administrative, operational, and coordination support across multiple departments. This opportunity is ideal for someone beginning their career who enjoys staying organized, solving problems, and working collaboratively in a fast-paced remote environment. You'll gain hands-on experience with business operations while contributing to projects that help teams stay productive and connected.</p><p>Key Responsibilities</p><p>Operations &amp; Administrative Support</p><ul><li>Provide daily administrative support to internal teams across the organization.</li><li>Coordinate calendars, schedule meetings, and assist with meeting preparation.</li><li>Track action items and support project follow-ups to ensure tasks are completed on time.</li><li>Maintain organized workflows and help improve operational efficiency.</li></ul><p>Office &amp; Process Coordination</p><ul><li>Maintain internal documentation, shared resources, and operational trackers.</li><li>Assist with onboarding activities, including documentation and team coordination.</li><li>Perform data entry, record maintenance, and basic reporting tasks.</li><li>Help identify opportunities to improve administrative processes and streamline workflows.</li></ul><p>Communication &amp; Collaboration</p><ul><li>Serve as a dependable point of contact for internal operational requests.</li><li>Communicate professionally with cross-functional teams in a fully remote environment.</li><li>Collaborate across departments to ensure projects and administrative tasks are completed accurately and efficiently.</li></ul><p>Systems &amp; Data Management</p><ul><li>Maintain accurate information across internal systems and databases.</li><li>Organize digital files and support document management best practices.</li><li>Follow established procedures to ensure data accuracy, consistency, and compliance.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>0-2 years of administrative, operations, office support, or related experience (internships are welcome).</li><li>Strong organizational skills with exceptional attention to detail.</li><li>Excellent written and verbal communication skills.</li><li>Ability to prioritize multiple tasks while working independently in a remote environment.</li><li>Self-motivated, proactive, and eager to learn.</li><li>Proficiency with Google Workspace, Microsoft Office, or similar productivity software.</li><li>Experience with CRM platforms or other business systems is a plus, but not required.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an experienced Senior Network Security Engineer to support a 3-month remote engagement focused on network security operations, primarily within Fortinet environments. The ideal candidate combines strong core networking fundamentals with hands-on security operations experience and deep, practical expertise across the Fortinet Security Fabric.</p><p>Key Responsibilities</p><ul><li>Manage, monitor, and maintain network security infrastructure with a focus on Fortinet solutions (FortiGate, FortiManager, FortiAnalyzer, FortiSwitch/FortiAP as applicable)</li><li>Perform day-to-day security operations: firewall policy management, VPN configuration and troubleshooting, traffic analysis, and incident response support</li><li>Design, implement, and maintain routing, switching, and network segmentation configurations in coordination with the client's network team</li><li>Monitor security events and logs, triage alerts, and escalate/respond to incidents per client protocols</li><li>Conduct firewall rule audits, policy optimization, and security posture reviews</li><li>Support patching, firmware upgrades, and change management processes for Fortinet devices</li><li>Troubleshoot complex network and security issues across LAN/WAN, VPN, and perimeter security layers</li><li>Document configurations, standard operating procedures, and incident reports</li><li>Collaborate with client stakeholders remotely, ensuring clear communication and timely delivery within the project's operational hours</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 5 7 years of experience in network engineering and security operations</li><li>Strong hands-on experience with Fortinet products (FortiGate firewalls mandatory; FortiManager/FortiAnalyzer strongly preferred)</li><li>Solid grounding in core networking: TCP/IP, routing/switching, VPN (IPsec/SSL), DNS, and network segmentation</li><li>Practical security operations experience: log analysis, incident triage, firewall policy management</li><li>Fortinet certification(s) required NSE 4 minimum; NSE 5 7 strongly preferred</li><li>Proven ability to work independently in a remote capacity with minimal supervision</li><li>Strong documentation and communication skills, including comfort working with Arabic and/or English-speaking stakeholders as needed</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>About the Role</b> We're looking for a highly organized and motivated Entry-Level Administrative Professional to support our remote Operations team. In this role, you'll help keep day-to-day business activities running efficiently by providing administrative, operational, and coordination support across multiple departments. This opportunity is ideal for someone beginning their career who enjoys staying organized, solving problems, and working collaboratively in a fast-paced remote environment. You'll gain hands-on experience with business operations while contributing to projects that help teams stay productive and connected.</p><p>Key Responsibilities</p><p>Operations &amp; Administrative Support</p><ul><li>Provide daily administrative support to internal teams across the organization.</li><li>Coordinate calendars, schedule meetings, and assist with meeting preparation.</li><li>Track action items and support project follow-ups to ensure tasks are completed on time.</li><li>Maintain organized workflows and help improve operational efficiency.</li></ul><p>Office &amp; Process Coordination</p><ul><li>Maintain internal documentation, shared resources, and operational trackers.</li><li>Assist with onboarding activities, including documentation and team coordination.</li><li>Perform data entry, record maintenance, and basic reporting tasks.</li><li>Help identify opportunities to improve administrative processes and streamline workflows.</li></ul><p>Communication &amp; Collaboration</p><ul><li>Serve as a dependable point of contact for internal operational requests.</li><li>Communicate professionally with cross-functional teams in a fully remote environment.</li><li>Collaborate across departments to ensure projects and administrative tasks are completed accurately and efficiently.</li></ul><p>Systems &amp; Data Management</p><ul><li>Maintain accurate information across internal systems and databases.</li><li>Organize digital files and support document management best practices.</li><li>Follow established procedures to ensure data accuracy, consistency, and compliance.</li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>0 2 years of administrative, operations, office support, or related experience (internships are welcome).</li><li>Strong organizational skills with exceptional attention to detail.</li><li>Excellent written and verbal communication skills.</li><li>Ability to prioritize multiple tasks while working independently in a remote environment.</li><li>Self-motivated, proactive, and eager to learn.</li><li>Proficiency with Google Workspace, Microsoft Office, or similar productivity software.</li><li>Experience with CRM platforms or other business systems is a plus, but not required.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We're looking for a highly organized and motivated Entry-Level Administrative Professional to support our remote Operations team. In this role, you'll help keep day-to-day business activities running efficiently by providing administrative, operational, and coordination support across multiple departments. This opportunity is ideal for someone beginning their career who enjoys staying organized, solving problems, and working collaboratively in a fast-paced remote environment. You'll gain hands-on experience with business operations while contributing to projects that help teams stay productive and connected.</p><p><strong>Key Responsibilities</strong></p><p><strong>Operations &amp; Administrative Support</strong></p><ul><li>Provide daily administrative support to internal teams across the organization.</li><li>Coordinate calendars, schedule meetings, and assist with meeting preparation.</li><li>Track action items and support project follow-ups to ensure tasks are completed on time.</li><li>Maintain organized workflows and help improve operational efficiency.</li></ul><p><strong>Office &amp; Process Coordination</strong></p><ul><li>Maintain internal documentation, shared resources, and operational trackers.</li><li>Assist with onboarding activities, including documentation and team coordination.</li><li>Perform data entry, record maintenance, and basic reporting tasks.</li><li>Help identify opportunities to improve administrative processes and streamline workflows.</li></ul><p><strong>Communication &amp; Collaboration</strong></p><ul><li>Serve as a dependable point of contact for internal operational requests.</li><li>Communicate professionally with cross-functional teams in a fully remote environment.</li><li>Collaborate across departments to ensure projects and administrative tasks are completed accurately and efficiently.</li></ul><p><strong>Systems &amp; Data Management</strong></p><ul><li>Maintain accurate information across internal systems and databases.</li><li>Organize digital files and support document management best practices.</li><li>Follow established procedures to ensure data accuracy, consistency, and compliance.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>0 - 2 years of administrative, operations, office support, or related experience (internships are welcome).</li><li>Strong organizational skills with exceptional attention to detail.</li><li>Excellent written and verbal communication skills.</li><li>Ability to prioritize multiple tasks while working independently in a remote environment.</li><li>Self-motivated, proactive, and eager to learn.</li><li>Proficiency with Google Workspace, Microsoft Office, or similar productivity software.</li><li>Experience with CRM platforms or other business systems is a plus, but not required.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About PulseMedia PulseMedia is a forward-thinking digital media and marketing company dedicated to helping businesses grow through innovative digital solutions and exceptional customer experiences. We believe outstanding service and efficient operations are the foundation of long-term client relationships. As we continue to expand, we are seeking a highly organized and customer-focused Customer Service Specialist Admin to join our remote team. Position Overview The Customer Service Specialist Admin serves as the bridge between customer support and administrative operations. In this role, you will provide exceptional customer assistance while managing administrative tasks that ensure smooth daily operations. You will respond to customer inquiries, maintain accurate records, coordinate internal communications, and support various business functions to enhance the overall customer experience. This role is ideal for someone who enjoys both helping customers and maintaining organized administrative processes in a remote work environment.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent required; Associate's or Bachelor's degree preferred.</li><li>At least 1 2 years of experience in customer service, customer support, administrative assistance, or office administration.</li><li>Excellent written and verbal communication skills.</li><li>Strong organizational and multitasking abilities.</li><li>Exceptional attention to detail.</li><li>Strong problem-solving and critical-thinking skills.</li><li>Ability to work independently while collaborating effectively with remote teams.</li><li>Professional, positive, and customer-focused attitude.</li><li>Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint).</li><li>Experience with Google Workspace (Docs, Sheets, Drive, Calendar).</li><li>Familiarity with CRM platforms such as Salesforce, HubSpot, Zendesk, Freshdesk, or similar software.</li><li>Comfortable using video conferencing platforms including Zoom and Microsoft Teams.</li><li>Ability to learn new software and systems quickly.</li><li>Experience in remote customer support or administrative roles.</li><li>Knowledge of digital marketing, media, or technology industries is a plus.</li><li>Experience with project management or collaboration tools such as Asana, Trello, Monday.com, or ClickUp.</li><li>Strong time management and self-motivation in a remote work environment.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Position Overview We are looking for a highly organized, dependable, and detail-oriented Administrative Assistant to join our growing remote operations team. In this role, you will provide essential administrative support across our regional operations in the UAE, Qatar, and Saudi Arabia, helping ensure that our daily processes run efficiently and accurately. This is an excellent opportunity for someone beginning their career in administration or operations. No previous professional experience is required we provide comprehensive training, structured onboarding, and ongoing support to help you succeed. The ideal candidate enjoys working in organized, process-driven environments, pays close attention to detail, and takes pride in producing accurate, high-quality work. You'll play an important role in maintaining records, tracking workflows, organizing documentation, and supporting operational excellence across multiple teams. Key Responsibilities Administrative Support &amp; Data Management Maintain and update spreadsheets, databases, and operational records using Google Sheets and Microsoft Excel. Ensure information is accurate, complete, and consistently formatted. Organize and standardize records, including names, contact details, regional information, and notes. Identify and correct duplicate, incomplete, or inaccurate data. Maintain organized digital filing systems using standardized naming conventions. Track updates, revisions, and administrative changes. Workflow &amp; Task Coordination Review and organize incoming administrative requests. Route tasks to the appropriate team members. Monitor task progress from assignment through completion. Follow up on pending or overdue tasks. Maintain accurate workflow documentation and status updates. Request clarification whenever additional information is needed. Reporting &amp; Operational Tracking Update daily operational trackers and progress logs. Record completed work, ongoing tasks, and follow-up items. Prepare concise progress summaries for internal teams. Identify recurring administrative issues or workflow bottlenecks. Escalate process concerns when necessary. Support reporting with accurate and organized data. Scheduling &amp; Coordination Assist with calendar updates and availability tracking. Send reminders for deadlines, meetings, and required actions. Track onboarding milestones and completion of required checklists. Help ensure internal processes and timelines are followed consistently. Quality Assurance &amp; Documentation Review administrative work for accuracy before submission. Maintain organized documentation and standardized file structures. Ensure records remain current, accessible, and easy to locate. Support updates to internal procedures and documentation. Maintain high standards of accuracy, organization, and compliance. Performance Expectations Successful candidates will consistently: Produce accurate work with strong attention to detail. Complete assigned tasks reliably and on schedule. Communicate clearly and professionally. Proactively follow up on missing or incomplete information. Maintain organized records and documentation. Follow established procedures and workflows. Demonstrate accountability while working independently in a remote environment. Required Qualifications Basic knowledge of Google Sheets or Microsoft Excel. Strong written communication skills. Excellent organizational and time-management abilities. High level of attention to detail. Ability to follow instructions carefully and consistently. Comfortable performing structured administrative tasks. Ability to work independently in a remote environment. Reliable computer and internet connection. No prior professional experience is required. Full training will be provided. Work Details Location: Fully Remote Regions Supported: UAE, Qatar, and Saudi Arabia Schedule: Flexible, with consistent availability expected Employment Type: Full-time or Part-time (based on operational requirements) Compensation: Competitive and based on experience and level of engagement Ideal Candidate This position is ideal for someone who: Is starting a career in administration, operations, or business support. Thrives in structured and organized work environments. Enjoys managing information, documentation, and administrative processes. Values accuracy, consistency, and reliability. Is interested in building a long-term remote career with opportunities for growth. Growth &amp; Career Development As part of our team, you'll gain practical experience in: Remote operations management Administrative coordination Workflow and task management Data organization and reporting Internal documentation and process improvement Potential career progression includes: Senior Administrative Assistant Operations Coordinator Quality Assurance Specialist Workflow Analyst Team Lead Operations Supervisor Why Join Us? 100% remote work environment Entry-level opportunity with comprehensive training Supportive and collaborative team culture Clearly defined processes and expectations Exposure to regional operations across the MENA market Opportunities for long-term career growth and advancement Apply Today If you're organized, dependable, detail-oriented, and looking to start or grow your career in a remote administrative role, we'd love to hear from you. Join our team and build valuable experience while contributing to a fast-growing regional operation.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Basic knowledge of Google Sheets or Microsoft Excel.</li><li>Strong written communication skills.</li><li>Excellent organizational and time-management abilities.</li><li>High level of attention to detail.</li><li>Ability to follow instructions carefully and consistently.</li><li>Comfortable performing structured administrative tasks.</li><li>Ability to work independently in a remote environment.</li><li>Reliable computer and internet connection.</li><li>No prior professional experience is required.</li><li>Full training will be provided.</li></ul><p></p></section>

Company Description Mantra Care is reshaping healthcare through AI-powered therapy, chronic care, and holistic wellness solutions designed for employers, insurers, and health systems. The company operates a global platform that supports a wide range of needs, including mental health, diabetes, musculoskeletal care, nutrition, and telehealth. Its hybrid model combines AI-driven triage and therapy with access to over 51,000 licensed experts who provide personalized support when needed. This integrated ecosystem delivers more efficient, cost-effective care, driving significant savings while improving health outcomes and engagement for diverse populations. Role Description This part-time remote Physical Therapist role focuses on delivering high-quality, evidence-based rehabilitation and patient care through virtual sessions. The Physical Therapist will assess patient needs, develop individualized treatment plans, and guide patients through therapeutic exercises and education for musculoskeletal, post-operative, and chronic conditions. Day-to-day responsibilities include conducting telehealth evaluations, monitoring progress, adjusting care plans, and collaborating with other clinicians within Mantra Care’s AI-supported ecosystem. The role also involves providing home care guidance, documenting clinical notes accurately, and ensuring that patients receive safe, accessible, and outcome-focused care in a virtual setting. Qualifications Strong foundation in Medicine and Physical Therapy, with the ability to apply clinical knowledge to diverse conditions. Experience in Rehabilitation, including developing and implementing individualized therapy programs. Demonstrated skills in Patient Care, focusing on empathy, safety, and clear communication in virtual settings. Ability to support Home Care plans, including instruction on exercises, self-management, and ergonomics. Licensed or certified Physical Therapist (or equivalent credential) in relevant jurisdiction(s), with good standing. Experience with telehealth platforms and digital documentation; comfortable working in a technology-enabled environment. Strong analytical and problem-solving skills, with the ability to adapt care plans based on patient data and outcomes. Commitment to inclusive, culturally sensitive care and adherence to professional and ethical standards.<br>Interested candidates can share their resume at rushali@mantra.care

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About PULSE (MENA) PULSE (MENA) is a forward-thinking organization dedicated to delivering operational excellence and supporting innovation across the Middle East and North Africa. We value collaboration, efficiency, integrity, and continuous learning. Our remote-first culture empowers team members to contribute meaningfully while developing professionally in a supportive and inclusive environment. We are looking for a motivated, detail-oriented, and organized Entry-Level Administrative Professional to join our Operations team. This role is ideal for someone beginning their administrative career who enjoys organizing information, supporting teams, solving day-to-day operational challenges, and ensuring smooth business operations. Position Overview As an Entry-Level Administrative Professional, you will provide essential administrative and operational support to various departments across the organization. You will coordinate schedules, manage documentation, assist with internal communications, organize meetings, maintain accurate records, and help improve administrative processes. This position requires excellent organizational skills, strong written and verbal communication, attention to detail, and the ability to work independently in a fully remote environment.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma required; Associate's or Bachelor's degree in Business Administration, Management, Communications, or a related field is preferred.</li><li>0 - 2 years of administrative, office support, customer service, internship, or similar experience.</li><li>Strong organizational and multitasking abilities.</li><li>Excellent written and verbal communication skills in English.</li><li>High attention to detail and accuracy.</li><li>Ability to manage priorities and meet deadlines.</li><li>Comfortable working independently in a remote environment.</li><li>Professional attitude with strong interpersonal skills.</li><li>Willingness to learn new systems and administrative processes.</li><li>Previous internship or administrative support experience.</li><li>Experience working remotely or in a virtual team.</li><li>Familiarity with project coordination.</li><li>Knowledge of business communication standards.</li><li>Arabic language proficiency is a plus.</li><li>Microsoft Office (Word, Excel, PowerPoint, Outlook)</li><li>Google Workspace (Docs, Sheets, Slides, Drive, Calendar)</li><li>Video conferencing platforms (Zoom, Microsoft Teams, Google Meet)</li><li>Collaboration tools (Slack or similar)</li><li>Task management platforms (Asana, Trello, ClickUp, or Monday.com)</li><li>Cloud document management systems</li><li>Organization and planning</li><li>Time management</li><li>Communication</li><li>Professionalism</li><li>Confidentiality</li><li>Problem-solving</li><li>Adaptability</li><li>Collaboration</li><li>Initiative</li><li>Accountability</li><li>Attention to detail</li><li>Customer service mindset</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Us:</b></p><p>We are a Chinese AI technology company expanding into the Saudi and Middle East market. We’re looking for a <b>Chinese-English bilingual Pre-Sales professional</b> to help drive our local growth.</p><p><b>Key Responsibilities:</b></p><ul><li>Conduct market research and understand local client needs to shape our product strategy.</li><li>Design and present tailored AI solutions (including LLM-based applications) to potential clients.</li><li>Lead product demonstrations and provide technical support to the sales team.</li><li>Prepare bidding documents (RFPs) and support commercial negotiations.</li><li>Build strong, long-term relationships with local clients.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>What We’re Looking For:</b></p><ul><li><b>Language:</b> Fluent in <b>Chinese and English</b> (business level). Arabic is a plus.</li><li><b>Experience:</b> 3+ years in Pre-Sales, Solutions Architecture, or related roles, ideally within tech/AI/software.</li><li><b>Technical:</b> Familiar with AI, big data, and cloud technologies. Understanding of <b>LLMs/AI agents</b> is a strong plus.</li><li><b>Skills:</b> Strong presentation and proposal-writing skills. Comfortable with remote work, occasional travel, and cross-time-zone coordination.</li><li><b>Location:</b> Based in Riyadh, Saudi Arabia.</li></ul><p><b>Why Join Us?</b></p><ul><li>Work with a cutting-edge Chinese AI company at the forefront of the industry.</li><li>Be a key bridge between global R&amp;D and local market needs.</li><li>Competitive compensation and flexible remote work setup.</li></ul><p><br></p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About PulseMedia PulseMedia is a forward-thinking digital media and marketing company dedicated to helping businesses grow through innovative digital solutions and exceptional customer experiences. We believe outstanding service and efficient operations are the foundation of long-term client relationships. As we continue to expand, we are seeking a highly organized and customer-focused Customer Service Specialist Admin to join our remote team. Position Overview The Customer Service Specialist Admin serves as the bridge between customer support and administrative operations. In this role, you will provide exceptional customer assistance while managing administrative tasks that ensure smooth daily operations. You will respond to customer inquiries, maintain accurate records, coordinate internal communications, and support various business functions to enhance the overall customer experience. This role is ideal for someone who enjoys both helping customers and maintaining organized administrative processes in a remote work environment.</p><p>Key Responsibilities</p><ul><li>Customer Support<ul><li>Respond to customer inquiries via email, live chat, phone, and other communication channels in a professional and timely manner.</li><li>Resolve customer concerns by identifying solutions and ensuring complete customer satisfaction.</li><li>Assist customers with account information, product or service questions, billing inquiries, and general support requests.</li><li>Escalate complex issues to the appropriate departments when necessary.</li><li>Conduct follow-up communications to ensure successful issue resolution.</li><li>Maintain a positive and professional customer experience throughout every interaction.</li></ul></li><li>Administrative Duties<ul><li>Maintain and update customer records within the company's CRM and internal databases.</li><li>Process customer documentation, service requests, and administrative forms accurately.</li><li>Schedule meetings, appointments, and follow-up calls when required.</li><li>Prepare reports on customer service performance and administrative activities.</li><li>Assist with onboarding documentation for new clients.</li><li>Organize digital files, maintain records, and ensure data accuracy.</li><li>Support internal teams with administrative coordination and documentation.</li><li>Monitor shared inboxes and distribute inquiries to the appropriate departments.</li></ul></li><li>Collaboration &amp; Operations<ul><li>Coordinate with Sales, Marketing, Finance, and Operations teams to resolve customer issues efficiently.</li><li>Recommend process improvements to enhance customer satisfaction and operational efficiency.</li><li>Help maintain internal knowledge bases and standard operating procedures.</li><li>Participate in team meetings and training sessions.</li></ul></li></ul><p>Qualifications</p><ul><li>High school diploma or equivalent required; Associate's or Bachelor's degree preferred.</li><li>At least 1 2 years of experience in customer service, customer support, administrative assistance, or office administration.</li><li>Excellent written and verbal communication skills.</li><li>Strong organizational and multitasking abilities.</li><li>Exceptional attention to detail.</li><li>Strong problem-solving and critical-thinking skills.</li><li>Ability to work independently while collaborating effectively with remote teams.</li><li>Professional, positive, and customer-focused attitude.</li></ul><p>Technical Skills</p><ul><li>Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint).</li><li>Experience with Google Workspace (Docs, Sheets, Drive, Calendar).</li><li>Familiarity with CRM platforms such as Salesforce, HubSpot, Zendesk, Freshdesk, or similar software.</li><li>Comfortable using video conferencing platforms including Zoom and Microsoft Teams.</li><li>Ability to learn new software and systems quickly.</li></ul><p>Preferred Qualifications</p><ul><li>Experience in remote customer support or administrative roles.</li><li>Knowledge of digital marketing, media, or technology industries is a plus.</li><li>Experience with project management or collaboration tools such as Asana, Trello, Monday.com, or ClickUp.</li><li>Strong time management and self-motivation in a remote work environment.</li></ul><p>What We Offer</p><ul><li>Competitive salary.</li><li>Fully remote work environment.</li><li>Flexible scheduling options.</li><li>Paid time off and company-recognized holidays.</li><li>Career growth and professional development opportunities.</li><li>Ongoing training and mentorship.</li><li>Collaborative, supportive, and inclusive company culture.</li><li>Performance recognition and advancement opportunities.</li><li>Access to modern technology and remote work resources.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent required; Associate's or Bachelor's degree preferred.</li><li>At least 1 2 years of experience in customer service, customer support, administrative assistance, or office administration.</li><li>Excellent written and verbal communication skills.</li><li>Strong organizational and multitasking abilities.</li><li>Exceptional attention to detail.</li><li>Strong problem-solving and critical-thinking skills.</li><li>Ability to work independently while collaborating effectively with remote teams.</li><li>Professional, positive, and customer-focused attitude.</li></ul><p>Technical Skills</p><ul><li>Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint).</li><li>Experience with Google Workspace (Docs, Sheets, Drive, Calendar).</li><li>Familiarity with CRM platforms such as Salesforce, HubSpot, Zendesk, Freshdesk, or similar software.</li><li>Comfortable using video conferencing platforms including Zoom and Microsoft Teams.</li><li>Ability to learn new software and systems quickly.</li></ul><p>Preferred Qualifications</p><ul><li>Experience in remote customer support or administrative roles.</li><li>Knowledge of digital marketing, media, or technology industries is a plus.</li><li>Experience with project management or collaboration tools such as Asana, Trello, Monday.com, or ClickUp.</li><li>Strong time management and self-motivation in a remote work environment.</li></ul><p></p></section>

<p>AMIT International Group FZE is seeking an experienced IT Support Engineer for a full-time, on-site position in KSA Al- Khobar, Al-Sedfah. The role involves providing comprehensive technical support for desktop systems, managing computer hardware, troubleshooting issues, and ensuring the smooth operation of printers and peripherals. This position also includes remote support for AMIT offices globally. The successful candidate will diagnose and resolve hardware and software issues, support end-users, and maintain system performance to ensure uninterrupted workflow. Beyond day-to-day desktop support, the role contributes to broader IT infrastructure, applications, security, and governance activities, acting as a trusted partner for all tech-related needs.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>IT Infrastructure &amp; Operations:</strong> Manage end-user computing, network infrastructure, and on-site IT setups. Coordinate hardware procurement, vendor management, and asset lifecycle tracking. Oversee LAN/WAN, Wi-Fi deployments, firewalls, and connectivity. Ensure high availability and uptime of IT systems. Conduct site assessments and IT readiness checks for AMIT Stores. Understand AV systems and Digital Signage Screens. Provide technical support for desktop systems, computer hardware, and peripherals, including printer support and maintenance. Deliver remote support or on-field visits to Stores &amp; Warehouse offices when required. Diagnose and resolve hardware and software issues to maintain system performance and uninterrupted workflow.</li><li><strong>Applications Management:</strong> Coordinate enterprise applications (ERP). Manage user access and onboarding/offboarding. Work with vendors for support and enhancements. Support integrations with SAP B1. Ensure smooth deployment of IT tools.</li><li><strong>IT Security &amp; Compliance:</strong> Implement IT security policies aligned with global standards. Manage endpoint security, antivirus, and patching. Support audits and compliance checks. Coordinate incident response. Ensure data protection and access governance.</li><li><strong>Stakeholder Management &amp; Communication:</strong> Act as a bridge between local and global IT teams. Participate in regional/global IT discussions. Provide clear updates and documentation. Align with global IT standards and serve as a trusted partner for all tech-related needs.</li></ul><p><strong>Qualifications &amp; Skills:</strong></p><ul><li>Proficiency in desktop computers and computer hardware.</li><li>Hands-on experience in technical support and troubleshooting.</li><li>Knowledge of printer support and hardware maintenance.</li><li>Ability to handle remote support and on-site client visits.</li><li>Strong problem-solving skills and attention to detail.</li><li>Ability to work efficiently in a fast-paced environment.</li><li>A KSA Driving License will be an advantage.</li><li>Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.</li><li>Relevant professional certifications are preferred: Microsoft Certified Professional (MCP), Microsoft 365 Certified, CompTIA A+, CompTIA Network+, CCNA, ITIL Foundation.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>This is a full-time, on-site role for a Desktop Support Engineer having experience of 4-5 years based in KSA Al- Khobar, Al-Sedfah. The IT Support Engineer will be responsible for providing technical support for desktop systems, managing computer hardware, troubleshooting issues, and ensuring smooth printer and peripheral operations. The role also includes remote support for AMIT offices globally. You will diagnose and resolve hardware and software issues, support end-users, and maintain system performance to ensure uninterrupted workflow. Beyond day-to-day desktop support, the role also contributes to broader IT infrastructure, applications, security, and governance activities as outlined below, acting as a trusted partner for all tech-related needs.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>IT Infrastructure &amp; Operations:</strong> Manage end-user computing, network infrastructure, and on-site IT setups. Coordinate hardware procurement, vendor management, and asset lifecycle tracking. Oversee LAN/WAN, Wi-Fi deployments, firewalls, and connectivity. Ensure high availability and uptime of IT systems. Conduct site assessments and IT readiness checks for AMIT Stores. AV system understanding Digital Sinage Screens. Provide technical support for desktop systems, computer hardware, and peripherals, including printer support and maintenance. Deliver remote support or as on-field visits to Stores &amp; Warehouse offices when required. Diagnose and resolve hardware and software issues to maintain system performance and uninterrupted workflow.</li><li><strong>Applications Management:</strong> Coordinate enterprise applications (ERP). Manage user access and onboarding/offboarding. Work with vendors for support and enhancements. Support integrations with SAP B1. Ensure smooth deployment of IT tools.</li><li><strong>IT Security &amp; Compliance:</strong> Implement IT security policies aligned with global standards. Manage endpoint security, antivirus, and patching. Support audits and compliance checks. Coordinate incident response. Ensure data protection and access governance.</li><li><strong>Stakeholder Management &amp; Communication:</strong> Act as a bridge between local and global IT teams. Participate in regional/global IT discussions. Provide clear updates and documentation. Align with global IT standards and serve as a trusted partner for all tech-related needs.</li></ul><p><strong>Qualifications &amp; Skills:</strong></p><ul><li>Proficiency in desktop computers and computer hardware.</li><li>Hands-on experience in technical support and troubleshooting.</li><li>Knowledge of printer support and hardware maintenance.</li><li>Ability to handle remote support and on-site client visits.</li><li>Strong problem-solving skills and attention to detail.</li><li>Ability to work efficiently in a fast-paced environment.</li><li>A KSA Driving License will be an advantage.</li><li>Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.</li><li>Relevant professional certifications are preferred: Microsoft Certified Professional (MCP), Microsoft 365 Certified, CompTIA A+, CompTIA Network+, CCNA, ITIL Foundation.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Senior Infrastructure &amp; Multi-Cloud Engineer</p><p>Position: Senior Infrastructure &amp; Multi-Cloud Engineer</p><p>Engagement Type: Remote (3-month project, with potential extension)</p><p>Client Location: Saudi Arabia (KSA)</p><p>Reporting Structure: Reports to Client's Infrastructure/Cloud Operations Lead</p><p>Role Overview</p><p>We are seeking a Senior Infrastructure &amp; Multi-Cloud Engineer to support a remote engagement for a client in Saudi Arabia. The role covers multi-cloud infrastructure operations (GCP and AWS), DevOps practices, container orchestration (Kubernetes), and endpoint/device management via Microsoft Intune. The ideal candidate is a hands-on, operations-focused engineer comfortable owning infrastructure reliability and automation across a hybrid, multi-cloud environment.</p><p>Key Responsibilities</p><ul><li>Design, deploy, and maintain infrastructure across GCP and AWS , ensuring high availability, scalability, and cost efficiency</li><li>Manage and operate Kubernetes clusters (deployment, scaling, monitoring, troubleshooting) in production environments</li><li>Build and maintain CI/CD pipelines and DevOps automation workflows to support development and release cycles</li><li>Implement Infrastructure as Code (IaC) practices (e.g., Terraform) for provisioning and configuration management across cloud environments</li><li>Manage device and endpoint policies through Microsoft Intune , including compliance policies, configuration profiles, and application deployment</li><li>Monitor infrastructure health, performance, and security across cloud and endpoint layers; respond to incidents and perform root cause analysis</li><li>Support cloud cost optimization, resource governance, and tagging/organization standards across GCP and AWS</li><li>Collaborate with the client's internal IT, security, and DevOps teams to align infrastructure operations with broader organizational policies</li><li>Maintain documentation for infrastructure architecture, runbooks, and operational procedures</li><li>Participate in on-call/operational support rotations as required by the client (clarify with client if applicable)</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 5 7 years of experience in infrastructure engineering, with solid hands-on multi-cloud experience (GCP and AWS both required)</li><li>Strong DevOps background: CI/CD tooling (e.g., Jenkins, GitLab CI, GitHub Actions), scripting/automation (Python, Bash)</li><li>Proven hands-on experience managing Kubernetes in production (deployments, Helm, scaling, troubleshooting)</li><li>Practical experience with Infrastructure as Code (Terraform strongly preferred)</li><li>Hands-on experience with Microsoft Intune for endpoint/device management and compliance</li><li>Solid understanding of cloud networking, IAM, and security fundamentals across GCP and AWS</li><li>Experience with monitoring/observability tooling (e.g., Prometheus, Grafana, CloudWatch, Stackdriver)</li><li>Strong troubleshooting skills across infrastructure, application, and network layers</li><li>Ability to work independently in a remote capacity with clear, proactive communication</li></ul><p></p></section>

About the Role<br>The Research User Computing Linux Specialist designs, operates, and continuously improves KAUST's Linux-based research end-user computing platforms, including Ubuntu and Rocky Linux endpoints, physical scientific workstations, and virtual scientific workstation services. This role enables secure, reliable, and high-performance access to scientific desktop environments for faculty, researchers, and students.<br>Responsibilities<br>Administer, maintain, and improve Ubuntu and Rocky Linux end-user platforms to provide stable and secure scientific workstation services for KAUST's research and academic communities. Develop, standardize, and maintain Linux workstation builds and images for physical and virtual scientific desktops, ensuring consistency, reliability, and readiness for research use. Manage and support remote scientific workstation platforms, including NICE DCV and Kasm Workspaces, to enable secure, high-performance access to research desktop environments. Automate provisioning, configuration, patching, monitoring, and compliance activities using scripting, configuration management, Infrastructure as Code, and Git Ops-aligned practices. Troubleshoot and resolve complex Linux endpoint, workstation, remote desktop, GPU, driver, performance, identity, storage, and network-related issues, escalating where deeper platform or infrastructure support is required. Integrate Linux desktops and workstations with enterprise IAM, storage, network, monitoring, security, and endpoint management services to support compliant and reliable operations. Partner with faculty, researchers, students, research labs, HPC, storage, security, and advanced computing teams to understand scientific workflows and translate requirements into sustainable workstation solutions. Support installation, validation, and maintenance of scientific and research software on Linux workstation environments, considering compatibility, performance, reproducibility, and user needs. Implement and maintain security and compliance controls for Linux workstation environments, including patching, hardening, audit logging, endpoint security, and alignment with KAUST policies and relevant frameworks. Develop and maintain operational documentation, runbooks, user guidance, dashboards, and service metrics to improve supportability, transparency, and continuous improvement. Evaluate new Linux desktops, remote access, virtualization, automation, and scientific workstation technologies, and provide recommendations to improve service quality and platform capability. Perform other applicable tasks and duties assigned within the realm of the employee's knowledge, skills, and abilities in the field of the position.<br>Qualifications<br>Essential: Bachelor’s degree in computer science, Information Technology, Computer Engineering, Engineering, or a related field. Preferred: Relevant Linux certification such as Red Hat Certified Engineer, Linux Foundation Certified Engineer, LPIC, or equivalent. Certification or formal training in configuration management, automation, security, IT service management, NICE DCV, Kasm Workspaces, or related platforms is desirable. Security, cloud, networking, or endpoint management certifications such as Security+, CISSP, CCNA, ITIL, or equivalent are desirable.<br>Required Skills<br>Strong Linux administration and troubleshooting skills across endpoint, workstation, and scientific desktop environments. Strong automation mindset, with the ability to reduce manual work through scripting, configuration management, Infrastructure as Code, and repeatable operational processes. Good understanding of research and scientific computing needs, including GPU-enabled workstations, specialized software, reproducibility, performance, and secure remote access. Ability to diagnose issues across operating systems, drivers, remote desktop platforms, identity, storage, network, security controls, and user-side configurations. Customer-centric approach, with the ability to work directly with faculty, researchers, students, and technical teams, communicate clearly, and set realistic expectations. Strong documentation and continuous improvement mindset, with the ability to create runbooks, standards, support materials, and operational metrics. Good collaboration skills, with the ability to work effectively with platform, network, security, IAM, storage, HPC, vendor, and research support teams. Awareness of security, compliance, auditability, and operational risk in enterprise and research computing environments. Ability to prioritize work in a deadline-driven research and teaching environment while maintaining service reliability and user trust. Willingness to learn and evaluate new Linux, remote workstation, automation, and scientific computing technologies.<br>Preferred Skills<br>Hands-on experience with remote scientific workstation platforms such as NICE DCV, Kasm Workspaces, or similar technologies. Experience with GPU-enabled Linux workstations, NVIDIA/CUDA environments, scientific software stacks, or specialized research desktop environments. Exposure to security and compliance baselines such as NIST 800-171, NIST 800-53, CIS Benchmarks, ISO standards, or institutional security requirements. Experience working directly with faculty, researchers, students, labs, vendors, and cross-functional IT teams to gather requirements and deliver sustainable technical solutions.

<h3 >About Wisdom Management Consultancy</h3> <p >Wisdom Management Consultancy is actively seeking a <strong >Part-Time Remote Accountant</strong> to join its team. This role is crucial for managing the company's accounting operations and ensuring full statutory compliance within the Kingdom of Saudi Arabia, specifically supporting operations based in Riyadh.</p> <h3 >The Role of the Accountant</h3> <p >The Accountant will be responsible for overseeing the complete financial accounting cycle, from daily transactions to month-end closing. This position requires a meticulous approach to maintaining accurate financial records and ensuring strict adherence to all local tax and customs regulations, including Value Added Tax (VAT) and Zakat, Tax and Customs Authority (ZATCA) requirements. The role is integral to the financial health and regulatory standing of the consultancy.</p> <h3 >Key Responsibilities</h3> <ul > <li >Manage the monthly accounting cycle.</li> <li >Prepare, review, and submit Value Added Tax (VAT) returns.</li> <li >Ensure compliance with the requirements of the Zakat, Tax and Customs Authority (ZATCA).</li> <li >Perform monthly bank reconciliations and month-end closing activities.</li> <li >Maintain and update accounting records using Zoho Books.</li> <li >Prepare periodic financial reports as required.</li> </ul> <h3 >Required Qualifications</h3> <ul > <li >Proven practical accounting experience within the Kingdom of Saudi Arabia.</li> <li >Strong knowledge and hands-on experience with Saudi VAT regulations.</li> <li >Good understanding of ZATCA requirements and compliance procedures.</li> </ul> <h3 >Essential Skills</h3> <ul > <li >Proficiency in Zoho Books.</li> <li >Professional working proficiency in English.</li> </ul> <h3 >Work Arrangement and Location</h3> <p >This is a <strong >Part-Time Remote</strong> position, with responsibilities focused on operations within Riyadh, Saudi Arabia. The role requires a dedicated professional capable of managing financial operations independently and effectively.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Executive &amp; Creative Assistant</b></p><p><br></p><p><b>Location:</b> Remote (Riyadh-based preferred)</p><p><b>Company:</b> R Haus of Art</p><p><br></p><p><b>About the Role</b></p><p><br></p><p>R Haus of Art is looking for a highly organized, proactive, and detail-oriented <b>Executive &amp; Creative Assistant</b> to support the founder in managing daily operations, project coordination, client communication, and administrative tasks.</p><p><br></p><p>This is a <b>remote position</b>, with occasional in-person meetings in Riyadh when needed. The role is ideal for someone who enjoys working in a fast-paced creative environment and can keep projects organized while ensuring everything runs smoothly behind the scenes.</p><p><br></p><p><b>Responsibilities</b></p><p><br></p><ul><li>Organize daily, weekly, and monthly schedules.</li><li>Manage calendars, meetings, and reminders.</li><li>Coordinate with clients, suppliers, photographers, production teams, and external partners.</li><li>Follow up on project timelines and ensure deadlines are met.</li><li>Organize project files and documentation using Notion and Google Drive.</li><li>Track tasks and maintain project progress.</li><li>Assist in planning photoshoots, events, and creative productions.</li><li>Handle administrative tasks and day-to-day operations.</li><li>Research vendors, products, and creative references when needed.</li><li>Prepare quotations, invoices, and contracts when required.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Requirements</b></p><p><br></p><ul><li>Strong organizational and time-management skills.</li><li>Excellent communication skills in Arabic.</li><li>Basic to intermediate English communication.</li><li>Proficiency in Google Workspace (Docs, Sheets, and Drive).</li><li>Experience using Notion (or willingness to learn).</li><li>Ability to manage multiple tasks and work independently.</li><li>A proactive mindset with strong attention to detail.</li><li>Passion for the creative industry is a plus.</li></ul><p><br></p><p><b>Preferred</b></p><p><br></p><ul><li>Previous experience as an Executive Assistant, Administrative Assistant, Project Coordinator, or a similar role.</li><li>Experience working in a creative agency, design studio, marketing, or production environment is a plus.</li></ul></div>

Company Description GALI is a global leadership and mentorship program that prepares emerging leaders through immersive experiences and structured guidance. Participants engage with accomplished figures across public service, business, education, diplomacy, and civil society to gain practical insights and perspective. The program is designed to help young people build confidence, strengthen character, and develop a clear vision for purposeful leadership. GALI focuses on equipping future leaders with the skills and mindset needed to act responsibly and make a meaningful impact in a rapidly changing world. Role Description The Admissions Officer is a remote, contract role responsible for managing the end-to-end admissions process for the GALI Mentorship Program. Day-to-day tasks include reviewing applications, assessing candidate eligibility, and ensuring a fair and consistent selection process. The role involves communicating with prospective applicants and their families, answering inquiries, and providing clear guidance on program requirements and timelines. The Admissions Officer will coordinate interview scheduling, maintain accurate applicant records, and collaborate with program staff to support enrollment targets and a positive applicant experience. This position also contributes to continuous improvement of admissions procedures and outreach practices. Qualifications Strong interpersonal skills and customer service abilities to support prospective applicants and stakeholders. Experience with international admissions or global education programs, including familiarity with diverse educational systems. Excellent communication skills, both written and verbal, for clear, professional interaction with applicants and team members. Background or interest in education, youth development, or leadership programs. Ability to manage multiple applications and deadlines with attention to detail and confidentiality. Comfort working independently in a remote setting, with reliable internet access and digital literacy. Bachelor’s degree in education, social sciences, communications, or related field, or equivalent experience. Prior experience in admissions, student services, or program coordination is preferred but not mandatory.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Medical Sales Manager – Earn Commission Through Your Existing Team</p><p>Location: Remote</p><p>Compensation: USD 300 Commission Per Sale</p><p>We are looking for experienced Medical Sales Managers currently working in pharmaceutical, medical device, healthcare, or related industries.</p><p>If you already manage a team of Medical Representatives who regularly visit doctors and clinics, this opportunity allows you to earn additional income alongside your current employment.</p><p>About Us</p><p>Sitelexa provides professional healthcare websites for doctors, clinics, and healthcare practices.</p><p>How It Works</p><ol><li>Register as a referral partner in one minute.</li><li>Receive your unique referral link.</li><li>Provide your unique referral link to your existing medical sales team.</li><li>Your team introduces doctors to our service during their normal visits.</li><li>When a doctor purchases a website through your referral network, you earn USD 300 commission per sale.</li></ol><p>Requirements</p><p>• Currently working as a Medical Sales Manager, Area Sales Manager, Regional Sales Manager, District Manager, or similar role.</p><p>• Have a team of medical representatives.</p><p>Benefits</p><p>• No investment required.</p><p>• Work alongside your current job.</p><p>• No sales targets.</p><p>• Unlimited earning potential.</p><p>• Fully remote.</p><p>• Marketing materials and support provided.</p><p>If you have an active team of medical representatives and want to create an additional income stream Apply now on what-s-app zero zero nine seven one then five six nine eight and then one seven three eight two - if you have a team of 10 medical rep and each bring one sales per day so you can calculate 10 X 300 X 30days = 90K USD per month. This is the potential of this Remote Job.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Applicants must currently manage a team of Medical Sales Representatives or have direct access to an active network of Medical Sales Representatives who can promote our healthcare website services to doctors alongside their regular field visits.</p></div>

<p>About the Role We're seeking a motivated, customer-focused Customer Service Representative to join our growing remote team. As the first point of contact for our customers, you'll play a key role in delivering exceptional service, resolving inquiries, and creating positive experiences across phone, email, and live chat. If you're an excellent communicator who enjoys helping others, solving problems, and working in a collaborative remote environment, we'd love to hear from you. Key Responsibilities Customer Support Respond promptly and professionally to customer inquiries via phone, email, and live chat. Provide accurate information regarding products, services, billing, and company policies. Assist customers with account updates, order tracking, troubleshooting, and general support needs. Deliver friendly, empathetic, and solution-oriented service during every interaction. Issue Resolution Identify customer concerns and resolve issues efficiently and accurately. Escalate complex cases to the appropriate teams when necessary. Maintain detailed and accurate records of customer interactions within company systems. Follow up with customers to ensure issues are fully resolved and satisfaction is achieved. Customer Experience Build lasting customer relationships through professional and courteous communication. Contribute to customer retention by consistently delivering outstanding service. Share customer feedback and insights to help improve products, services, and internal processes. Collaborate with team members to support a positive and productive work environment. Administrative Support Utilize CRM software and customer support platforms to manage customer interactions. Maintain accurate customer records and documentation. Assist in updating internal knowledge bases and support resources. Adhere to company policies, procedures, and quality service standards. What We Offer 100% remote work with flexible scheduling. Competitive compensation based on experience and qualifications. Opportunities for professional development and career advancement. A supportive, collaborative, and inclusive team culture. Healthy work-life balance in a remote-first environment. Long-term career growth with an expanding organization. Diversity &amp; Inclusion We believe diverse perspectives make stronger teams. We are committed to creating an inclusive workplace where every employee feels respected, supported, and empowered to succeed. We welcome applicants of all backgrounds, experiences, and identities and are proud to be an equal opportunity employer.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Skills &amp; Experience</strong> 1 2 years of experience in customer service, customer support, or a related role. Excellent verbal and written communication skills. Strong problem-solving and conflict-resolution abilities. Ability to multitask and prioritize effectively in a fast-paced environment. Professional, dependable, and customer-focused mindset. Strong organizational skills with exceptional attention to detail. Ability to work independently and remain productive in a remote setting. Basic computer proficiency, including Microsoft Office or similar productivity tools. High school diploma or equivalent required; additional education is a plus.</p><p><strong>Preferred Qualifications</strong> Experience using CRM systems and customer support platforms.</p>

<p>About the Role We're seeking a motivated, customer-focused Customer Service Representative to join our growing remote team. As the first point of contact for our customers, you'll play a key role in delivering exceptional service, resolving inquiries, and creating positive experiences across phone, email, and live chat. If you're an excellent communicator who enjoys helping others, solving problems, and working in a collaborative remote environment, we'd love to hear from you. Key Responsibilities Customer Support Respond promptly and professionally to customer inquiries via phone, email, and live chat. Provide accurate information regarding products, services, billing, and company policies. Assist customers with account updates, order tracking, troubleshooting, and general support needs. Deliver friendly, empathetic, and solution-oriented service during every interaction. Issue Resolution Identify customer concerns and resolve issues efficiently and accurately. Escalate complex cases to the appropriate teams when necessary. Maintain detailed and accurate records of customer interactions within company systems. Follow up with customers to ensure issues are fully resolved and satisfaction is achieved. Customer Experience Build lasting customer relationships through professional and courteous communication. Contribute to customer retention by consistently delivering outstanding service. Share customer feedback and insights to help improve products, services, and internal processes. Collaborate with team members to support a positive and productive work environment. Administrative Support Utilize CRM software and customer support platforms to manage customer interactions. Maintain accurate customer records and documentation. Assist in updating internal knowledge bases and support resources. Adhere to company policies, procedures, and quality service standards. What We Offer 100% remote work with flexible scheduling. Competitive compensation based on experience and qualifications. Opportunities for professional development and career advancement. A supportive, collaborative, and inclusive team culture. Healthy work-life balance in a remote-first environment. Long-term career growth with an expanding organization. Diversity &amp; Inclusion We believe diverse perspectives make stronger teams. We are committed to creating an inclusive workplace where every employee feels respected, supported, and empowered to succeed. We welcome applicants of all backgrounds, experiences, and identities and are proud to be an equal opportunity employer.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Skills &amp; Experience</strong><br>1 2 years of experience in customer service, customer support, or a related role.<br>Excellent verbal and written communication skills.<br>Strong problem-solving and conflict-resolution abilities.<br>Ability to multitask and prioritize effectively in a fast-paced environment.<br>Professional, dependable, and customer-focused mindset.<br>Strong organizational skills with exceptional attention to detail.<br>Ability to work independently and remain productive in a remote setting.<br>Basic computer proficiency, including Microsoft Office or similar productivity tools.<br>High school diploma or equivalent required; additional education is a plus.</p><p><strong>Preferred Qualifications</strong><br>Experience using CRM systems and customer support platforms.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As an IT Infrastructure Engineer, you will implement and maintain critical IT infrastructure at your home site, reporting to the IT Manager. You work closely with business teams, colleagues, and remote support teams to deliver day-to-day support and meet operational needs. You serve as an escalation point for IT Support Technicians and remote teams on technical issues.<br>You are building technical depth across networking, systems administration, and infrastructure management. You execute projects with guidance and contribute to operational excellence through hands-on troubleshooting, proactive maintenance, and documentation.<br>Key job responsibilities<br>Technical Operations &amp; Infrastructure<br>• Implement and maintain IT infrastructure across software and hardware environments<br>• Ensure networking and computing systems remain available during production hours<br>• Maintain all IT equipment at optimum performance; meet departmental KPIs and SLAs<br>• Configure and troubleshoot networking fundamentals: routers, switches, wireless APs, structured cabling (DNS, DHCP, VLANs, TCP/IP)<br>• Liaise with global SME teams for installation and maintenance of networking/server infrastructure per Amazon standards<br>• Perform site audits to ensure adherence to Amazon IT and Health &amp; Safety guidelines<br>Project Execution &amp; Change Management<br>• Run site-level projects with business, fellow engineers, and remote support teams<br>• Act as single point of contact for assigned projects; keep stakeholders informed<br>• Create, review, and execute change management requests and project plans<br>• Validate and sanity-check technical execution of projects<br>Problem-Solving &amp; Continuous Improvement<br>• Manage equipment availability through continuous improvement and cost reduction<br>• Identify root causes of operational issues and process inefficiencies<br>• Maintain and create policies, procedures, processes, and documentation<br>People Development<br>• Provide direction and support to IT Support Technicians on tickets and action items<br>• Mentor and train technicians; act as technical contact for remote support teams<br>• Support recruitment of new talent into OpsTechIT (once trained)<br>Customer Support &amp; Collaboration<br>• Support customers across multiple buildings and remote sites<br>• Represent IT in site meetings; act as escalation point for business and support functions<br>• Manage contractor/supplier relationships; communicate technical issues and Amazon standards<br>• Purchase equipment per policies, budgets, and operational demand<br>• Contribute to paid on-call schedule for high-severity incidents<br>• Produce weekly reports covering metrics and work performed<br>Basic Qualifications:<br>• 1+ years of Windows Server technologies (AD, DFS, Print Services, SCCM)<br>• 2+ years of troubleshooting in a multi-user, high-availability environment<br>• 2+ years of PC repair, troubleshooting, deployment, and liquidation<br>• 1+ years of IT client, server, and network service delivery<br>• 2+ years of networking (DNS, DHCP, SSL, OSI Model, TCP/IP)<br>• 2+ years of corporate Windows, Mac, or Linux OS support<br>• 2+ years of supporting a corporate network environment<br>About the team<br>Operations – Fulfilment Center and Logistics. Operations is at the heart of the Amazon customer experience. Each action we undertake is done on behalf of our customers, as meeting their expectations makes us feel good. <br>The Operations teams in our Fulfilment Centers are responsible for managingthe vast range of fast paced inventory from inbound to outbound and work very hard to ensure that our customers receive what they want, when they want it. OpsTechIT is at the heart of this process and plays a vital role to the business ability to meet the customer promise. <br>- 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience<br>- 2+ years of troubleshooting in a multi-user high availability environment experience<br>- 2+ years of PC repair, troubleshooting, deployment and liquidation experience<br>- 1+ years of IT client, server, and network service delivery experience<br>- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience<br>- 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience<br>- 2+ years of supporting and maintaining a corporate network environment experience<br>- High school or equivalent diploma<br>- 2+ years of computer networking experience<br>- Experience supporting video conference and teleconference equipment<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Saudi Arabia </div> </div> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>