Receptionist Jobs - Riyadh Saudi
2731 Jobs Found
<p>The jobs in this level are responsible for providing the first point of service to guests which includes answering phone calls, greeting gusts and answering basic clarifications to ensure their satisfaction.</p><p>Follows all relevant procedures so that work is carried out in a controlled and consistent manner. Follows the day-to-day operations related to own job in Hospitality to ensure continuity of work. Helps guests check in, by greeting them, providing them with a key, and showing them where their room is located. Acts as the first point of contact for enquiries to guests coming into the hotels, in order to answers their questions and be of assistance. Answers phone calls and transfers them to the concerned parties Ensures the smooth running of the reception area at all times and keeping this neat and tidy, to present an appropriate image of the hotel. Takes and passes on messages to determine when something is urgent and expedites a response.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Education Diploma degree in Administration or Hospitality</li><li>Experience 0-2 years of related experience</li><li>On -job training</li><li>Skills Business Acumen Level 1 English Language Skills Level 1 IT & Computer Literacy Level 1 Quality Orientation - Level 1 Health & Safety Awareness - Level 1</li><li>Competencies Committed to Dallah Level 1 Customer Service Orientation Level 1 Initiative Level 1</li></ul>
<p>The F&B Host/Hostess serves as the first point of contact and the "face" of the hotel s dining outlets. This role is responsible for warmly welcoming guests, managing reservations, efficiently coordinating seating arrangements, and ensuring a seamless, premium first impression that aligns with M venpick s renowned standards of hospitality. Key Responsibilities 1. Guest Welcome & Seating Management Greet guests warmly and professionally upon arrival with a genuine smile, using their names whenever possible (especially for Accor Live Limitless/ALL members and VIPs). Escort guests to their designated tables, present menus, introduce their server, and ensure they are comfortably seated. Manage the flow of the restaurant floor efficiently, balancing table distributions among service staff to prevent bottlenecks. Extend a gracious and polite farewell to guests as they leave, ensuring their feedback is positive. 2. Reservations & System Administration Handle all incoming dining inquiries, bookings, and walk-ins utilizing the restaurant management system (e.g., TableCheck, OpenTable, or SevenRooms). Optimize seating capacity by strategically planning table allocations for breakfasts, lunches, theme nights, and special events. Maintain an updated guest history database, noting specific dietary preferences, seating requests, allergies, and special occasions (birthdays, anniversaries). 3. Operational Support & Communication Maintain a pristine, organized, and elegant reception desk/host station at all times. Collaborate closely with the service and kitchen teams to communicate table changes, special guest requests, VIP arrivals, or dietary restrictions. Assist the service team during peak operational hours by helping clear tables, presenting bills, or resetting tables if required. Stay thoroughly informed about daily specials, menu ingredients, hotel promotions, and operating hours across all hotel facilities. 4. Professional Etiquette & Brand Compliance Adhere strictly to M venpick grooming, uniform, and presentation standards. Handle guest complaints or wait-time frustrations diplomatically and professionally, escalating issues to the Restaurant Manager when necessary. Support hotel localization goals ( Saudization ) by embodying authentic local hospitality and fostering a welcoming cultural environment.</p><p><strong>Desired Candidate Profile</strong></p>Skills & Qualifications Experience: Minimum of 1 2 years of experience in a host/hostess or guest-facing role within a 5-star hotel, luxury restaurant, or high-end lounge. Language: Excellent command of English (spoken and written) is required. Fluency in Arabic is highly advantageous to effectively communicate with local corporate clients and families. Technical Skills: Familiarity with modern restaurant reservation platforms and Point of Sale (POS) systems (e.g., Micros Symphony). Interpersonal Skills: Exceptional communication and presentation skills, high emotional intelligence, a vibrant personality, and the ability to remain calm and elegant under pressure. Flexibility: Willingness to work flexible shifts, including weekends, holidays, and split shifts according to business needs.
<p>THE POSITION To oversee and direct all aspects of Guest Relations to maximize guest satisfaction.</p><p>KEY ROLES & RESPONSIBILITIES Live and project the goal, philosophy, vision, mission and core values of the company. Adheres to company grooming standards at all time. Is a continual source of information, help and assistance to all guests. Prepares the weekly duty rosters. Supervise Guest Relation Officers. Keeps the immediate manager fully informed of all problems or unusual matters of significance. Communicates and liaises at all times with line manager. Maintains Transparent and open line of communication, coordination and feedback with related departments to ensure customer requests and complaints are handled effectively and efficiently. Conduct house tours / site inspection and special room drops for VIP s. Escorts all arriving guests to their respective suites. Escorts external guests to their destination. Escorts departing guests to their means of transport. Checked all VIP rooms prior to arrival and ensure that the correct standard (allocations, amenities and special requests) is maintained. Greet all residence guests personally. Promote Inter-Hotel sales and in-house facilities. Handle guest complaints and feedback according to Sofitel standards ensuring necessary actions, follow up and recording are done. Completes the departure list for the following day contact VIP guests for any necessary arrangements. Renders maximum guest satisfaction through personal recognition and prompt cordial attention to entire residence guest. Ensure Club members consistently receive all benefits, repeat guests and other VIP s receive special recognition and service Liaise closely with Concierge, Butler and Sofitel Club for Hotel events, restaurant promotions, Limousine requirements and special VIP requests or preparations. Prepare compendiums prior to guest arrival and check-info system if necessary. Maintain close contact with Airport Concierge, Reception for new arrivals and departures. Update and maintain efficient guest history system. Prepare requisition and distribution of amenities on a timely basis. Assures the upkeep and cleanliness of the Guest Relations desk and lobby at all times. Attend daily and monthly briefings or meetings to facilitate communications and smooth operations. Abides by all policies and procedures. Has full knowledge of Sofitel standards. Performs related duties and special projects assigned by Senior Management.</p><p><strong>Desired Candidate Profile</strong></p><p>PERSONAL ATTRIBUTES Strong written and verbal communication skills in English Able to develop rapport with colleagues and management staff Ability to work cohesively with co-workers as part of a multi-cultural team Ability to focus attention on guest needs, remaining calm and courteous at all times Ability to promote positive relations with guests and patrons Able to exercise good judgment with difficult guests QUALIFICATIONS Degree from School for Tourism & Hotel Management EXPERIENCE Minimum 3 - 5 years relevant experience with at least 2 years at a supervisory level</p>
<p>RESERVATIONS HANDLING PROCESS INDIVIDUAL AND GROUP RESERVATION REQUESTS EFFICIENTLY AND ACCURATELY THROUGH OPERA / ACCOR SYSTEMS. RESPOND PROMPTLY TO INQUIRIES VIA PHONE, EMAIL, WEBSITE, OR OTA PLATFORMS. UPSELL HIGHER ROOM CATEGORIES AND PROMOTE HOTEL PACKAGES TO MAXIMIZE REVENUE. ENSURE ALL BOOKINGS ARE CONFIRMED WITH COMPLETE AND ACCURATE GUEST INFORMATION. SYSTEM & REPORTING MAINTAIN RESERVATION RECORDS AND UPDATE CHANGES, CANCELLATIONS, AND NO-SHOWS. MONITOR DAILY ARRIVALS AND COORDINATE WITH FRONT OFFICE AND HOUSEKEEPING TEAMS. PREPARE AND SEND DAILY / WEEKLY RESERVATION REPORTS AS REQUIRED. ENSURE RATE PARITY ACROSS ALL BOOKING CHANNELS. GUEST COMMUNICATION & SERVICE HANDLE SPECIAL REQUESTS (EARLY CHECK-IN, LATE CHECK-OUT, VIP AMENITIES, ETC.). COMMUNICATE PROFESSIONALLY WITH TRAVEL AGENTS, CORPORATE CLIENTS, AND WALK-IN GUESTS. RESOLVE BOOKING-RELATED ISSUES OR ESCALATE WHEN NECESSARY. JOB SPECIFICATIONS MAINTAIN CONFIDENTIALITY OF GUEST INFORMATION IN LINE WITH DATA PRIVACY STANDARDS. COORDINATION & COMPLIANCE LIAISE WITH SALES, REVENUE, AND FRONT OFFICE TEAMS FOR GROUP BOOKINGS OR LONG STAYS. FOLLOW ACCOR POLICIES, RESERVATION PROCEDURES, AND BRAND STANDARDS. SUPPORT IN OVERBOOKING SITUATIONS AS PER HOTEL REVENUE STRATEGY.</p><p><strong>Desired Candidate Profile</strong></p><p>PREVIOUS EXPERIENCE IN HOTEL RESERVATIONS OR FRONT OFFICE (PREFERRED, NOT MANDATORY FOR ENTRY-LEVEL). KNOWLEDGE OF OPERA PMS / ACCOR RESERVATION SYSTEMS IS AN ADVANTAGE. STRONG COMMUNICATION SKILLS IN ENGLISH (ARABIC IS A PLUS). CUSTOMER-ORIENTED WITH A POSITIVE AND PROFESSIONAL ATTITUDE. ABILITY TO MULTITASK AND WORK UNDER PRESSURE. BASIC KNOWLEDGE OF MICROSOFT OFFICE (EXCEL, OUTLOOK).</p>
<h2 class="h5">Job description</h2>
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<p>Customer reception and provision of exceptional service that reflects the professionalism of the establishment, along with managing reservations and appointments, ensuring a smooth and pleasant experience for clients from their arrival until their departure.</p><p>Responsibilities include responding to phone calls, messages, and inquiries, managing client reservations, confirming and modifying appointments as needed, explaining services, offers, and prices to clients, collecting payments, issuing invoices, and closing the cash register according to established procedures.</p><p>Coordination with the team to ensure the readiness of rooms and services in the specified appointments, monitoring customer satisfaction, receiving feedback and complaints, and working on resolving or escalating them to management.</p><p>Maintaining cleanliness and organization of the reception area, preparing daily reports related to reservations and inquiries upon request, and adhering to the policies and procedures of the establishment and customer service standards.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Welcoming customers and greeting them in a professional manner.</p><p>Responding to phone calls, messages, and inquiries.</p><p>Managing client reservations and confirming or modifying them as needed.</p><p>Explaining services, offers, and prices to clients.</p><p>Collecting payments and issuing invoices.</p><p>Coordinating with the team to ensure room and service readiness.</p><p>Monitoring customer satisfaction and addressing feedback.</p><p>Maintaining cleanliness and organization of the reception area.</p><p>Preparing daily reports related to reservations and inquiries.</p><p>Adhering to policies and procedures of the establishment.</p></div>
<p>Responsible for the delivery and retrieval of medical records, to all relevant areas within the hospital and in the Dallah Hospital campus.</p><p>Key Responsibilities:</p><ul><li>Carries medical records from and to the Medical Records Library, as required by the reception/admission, OPD clinics, wards and the secondary storage area.</li><li>Distributes daily reports, memos and other Medical Records Department correspondence to the appropriate recipients</li><li>Implements appropriate policies and procedures to achieve the Hospital's goals and objectives in pursuit of Standards of Care, Quality/ Performance Improvement.</li><li>Performs any other tasks within his competence as directed by the Medical Records Manager or the Medical Records Supervisor.</li><li>Fully aware and actively implement the departmental policies and procedures, local and international standards or requirements related to the department.</li><li>Comply with the master cleaning schedule.</li><li>Participate in hospital Safety Management & Risk Management Programs.</li><li>Actively reports incidents in the system and whenever needed, participates in incident review, and root cause analysis.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Previous experience of working in a medical records department.</p><p>High School Graduate</p>
<h3 >About Accor and SLS The Red Sea</h3>
<p >Accor is seeking a <strong >Villa Operations Manager</strong> for SLS The Red Sea. SLS Hotels, part of Ennismore’s lifestyle portfolio, are recognized for their design, service, and social atmosphere. SLS The Red Sea is a newly opened resort featuring 150 keys, five Food & Beverage venues, and a spa. The resort aims to provide a blend of experiences for guests.</p>
<h3 >Role Summary</h3>
<p >As the Villa Operations Manager, you will lead the Villa Host operation at SLS The Red Sea. This full-time role involves ensuring personalized service for villa guests from pre-arrival through departure. You will collaborate with various operational teams, including Front Office, Housekeeping, F&B, Concierge, Spa, and Engineering, to manage VIP experiences and maintain service standards.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Lead the Villa Host operation to ensure consistent delivery of personalized luxury service and adherence to SLS brand standards.</li>
<li >Manage, coach, and develop Villa Host Supervisors and Villa Hosts.</li>
<li >Oversee daily villa operations, including arrivals, departures, VIPs, special requests, host allocations, and guest preferences.</li>
<li >Review VIP and high-profile guest arrivals and coordinate arrangements with relevant operational departments.</li>
<li >Conduct regular villa inspections to ensure presentation, amenities, maintenance, and service delivery meet luxury standards.</li>
<li >Engage with VIPs, repeat guests, and guests celebrating special occasions.</li>
<li >Handle escalated guest concerns and manage service recovery.</li>
<li >Monitor guest feedback to identify opportunities for continuous improvement.</li>
<li >Ensure guest profiles, preferences, and service information are accurately maintained in the Property Management System.</li>
<li >Develop and maintain Villa Host procedures and service standards.</li>
<li >Lead daily briefings and ensure effective communication of VIP movements, guest requests, and operational priorities.</li>
<li >Monitor staffing, scheduling, productivity, and departmental operating costs.</li>
<li >Identify upselling opportunities across dining, spa, experiences, and other resort services.</li>
<li >Collaborate with operational departments to ensure seamless coordination throughout the guest journey.</li>
<li >Support recruitment, onboarding, training, performance management, and development of the Villa Host team.</li>
<li >Ensure compliance with SLS policies, operational procedures, privacy requirements, and health and safety standards.</li>
</ul>
<h3 >Experience Required</h3>
<p >Candidates should possess <strong >5-10 years of relevant experience</strong> in a similar operational management role within the hospitality sector.</p>
<h3 >Work Type</h3>
<p >This is a <strong >full-time</strong> position.</p>
<h3 >Application Information</h3>
<p >The salary for this position will be discussed during the interview process.</p>
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<br>Company Description<br><br><p>"Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><p>Oversee all daily Front Office operations including reception, guest services, concierge, and arrival/departure experiences<br>Ensure smooth and efficient guest journeys aligned with luxury hospitality standards<br>Maintain consistent service delivery across all guest touchpoints<br>Support pre-opening planning, systems setup, SOP development, and operational readiness<br>Guest Experience & Service Excellence</p><br><p>Create personalised and memorable guest experiences that reflect the brand ethos<br>Act as a visible ambassador of the resort, building strong guest relationships<br>Manage guest feedback, service recovery, and ensure timely resolution of concerns<br>Continuously identify opportunities to enhance the overall guest journey<br>Team Leadership & Development</p><br><p>Recruit, train, and develop a high-performing Front Office team<br>Lead daily briefings, coaching sessions, and performance discussions<br>Build a culture of ownership, teamwork, and genuine hospitality<br>Support team engagement, succession planning, and talent development<br>Operational & Commercial Performance</p><br><p>Monitor Front Office performance against key operational KPIs<br>Drive upselling opportunities, room revenue optimisation, and guest engagement initiatives<br>Work closely with Reservations, Sales, Revenue Management, and Finance teams<br>Support effective workforce planning, scheduling, and productivity management<br>Systems, Standards & Compliance</p><br><p>Ensure accurate use of PMS and Front Office systems<br>Maintain brand standards, policies, and operating procedures<br>Ensure compliance with local regulations, Accor standards, and guest safety requirements<br>Support audit readiness and continuous improvement initiatives<br>Collaboration & Resort Experience</p><br><p>Partner closely with Housekeeping, F&B, Engineering, and Guest Experience teams to deliver a seamless resort operation<br>Support VIP arrivals, special occasions, and bespoke guest experiences<br>Contribute to creating a distinctive resort culture and sense of place</p><br><br>Qualifications<br><br><ul><li>Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).</li><li>3–5 years of experience in front office operations, with at least 1–2 years in a supervisory or managerial role.</li><li>Experience using property management systems (Opera) or front office software is an advantage.</li></ul><br>Additional Information<br><br><p>experience is an asset<br>Prior experience working with Opera or a related system<br>Strong interpersonal and problem solving abilities<br>Fluency in English, additional languages are a plus</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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2+ years </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<p>We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Bell Captain you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:<br><br>• Maintain a good working relationship with all Front Office employees and ensure guests are greeted upon arrival in a professional and friendly manner and offer assistance at all times<br>• Maintain a good working relationship with all Bellboys<br>• Maintain an awareness of guest profiles through the Opera guest profile system<br>• Supervise the activities of the Bellboys, ensuring that the guest luggage is carried from arrival point to room and from room to departure point on checkout<br>• Handle all messages, mails and packages for guest and employees, ensuring they are delivered at the appropriate time and stored if necessary in a systematic and efficient way<br>• Establish and control the duty roster in accordance with business needs<br>• Maintain an up to date knowledge of the hotel services and communicate this to subordinates so they can supply information and respond to guest queries</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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1+ years </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<strong>Who we are <br><br></strong>At Stella Stays, we’re not just another hospitality brand – we’re building the future of living. We’ve reimagined what it means to feel at home, creating tech-driven, beautifully designed spaces that people actually want to live in, whether for a few days or a few months.<br><br>We started in 2019 with a bold vision, and in just a few years, we became leaders in the space, disrupting traditional hospitality with a fresh, forward-thinking approach. Our fully furnished homes across MENA are seamlessly bookable online, ready for instant move-in, and packed with everything from high-speed WiFi to world-class amenities. No paperwork, no hassle – just modern, effortless living.<br><br>Behind this vision is a team of ambitious, fast-moving people who thrive in a high-growth environment. We think big, move fast, and build what’s never been built before – together.<br><br>If you’re looking for a place where you can make things happen, grow your career, and be part of something truly game-changing, you’ve found it. Welcome to the future. Welcome to Stella Stays.<br><br><strong>At Stella Stays, you will: <br><br></strong>We are seeking a highly organized and detail-oriented individual to join Stella Stays as a Front Desk Receptionist in Riyadh. The ideal candidate will possess excellent management and coordination skills, ensuring smooth day-to-day operations, exceptional guest experiences, and effective communication between various stakeholders.<br><br><strong>Responsibilities: <br><br></strong>• Conduct daily check-in and check-out inspections to ensure property readiness and guest satisfaction.<br>• Oversee in-house inventory management and stock counts to maintain adequate supplies.<br>• Supervise the maintenance and cleaning teams, ensuring efficient scheduling and high-quality work.<br>• Coordinate repairs and maintenance tasks promptly to minimize disruptions to guests.<br>• Prepare and maintain daily, weekly, and monthly reports on property operations and guest feedback.<br>• Ensure compliance with property documentation requirements and quality assurance standards.<br>• Respond promptly and professionally to on-ground guest requests, ensuring their needs are met.<br>• Handle add-on service requests and coordinate with relevant service providers.<br>• Source and manage reliable service providers and vendors while negotiating favorable contracts.<br>• Maintain data control and protect the confidentiality of sensitive information.<br>• Greet visitors, clients, and partners, providing a professional and welcoming atmosphere.<br>• Answer and direct incoming calls, taking accurate messages when necessary.<br>• Manage incoming and outgoing mail and packages.<br>• Maintain the tidiness and professional appearance of the reception area.<br>• Assist with ad hoc administrative tasks as required.<br><br><strong>Qualifications: <br><br></strong>The ideal candidate for this role should have:<br><br>• Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred).<br>• Proven experience in operations and front desk management, preferably within the hospitality industry.<br>• Strong organizational and multitasking abilities with excellent attention to detail.<br>• Excellent communication and interpersonal skills to interact effectively with guests and stakeholders.<br>• Proficiency in property management systems and other relevant software.<br>• Ability to work independently and make sound decisions in a fast-paced environment.<br><br><em>Note: This job description outlines the general nature and key responsibilities of the role but is not exhaustive. The role may require additional duties and responsibilities as assigned by management.</em>
<h2 class="h5">Job description</h2>
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<span></span><p><b>Who we are</b><br></p><br><p>At Stella Stays, we’re not just another hospitality brand - we’re building the future of living. We’ve reimagined what it means to feel at home, creating tech-driven, beautifully designed spaces that people actually want to live in, whether for a few days or a few months.<br></p><br><p>We started in 2019 with a bold vision, and in just a few years, we became leaders in the space, disrupting traditional hospitality with a fresh, forward-thinking approach. Our fully furnished homes across MENA are seamlessly bookable online, ready for instant move-in, and packed with everything from high-speed WiFi to world class amenities. No paperwork, no hassle - just modern, effortless living.<br></p><br><p>Behind this vision is a team of ambitious, fast moving people who thrive in a high-growth environment. We think big, move fast, and build what’s never been built before - together.<br></p><br><p>If you’re looking for a place where you can make things happen, grow your career, and be part of something truly game-changing, you’ve found it. Welcome to the future. Welcome to Stella Stays.<br></p><br><p><b>At Stella Stays, you will:</b><br></p><br><p>We are seeking a highly organized and detail-oriented individual to join Stella Stays as a Front Desk Receptionist in Riyadh. The ideal candidate will possess excellent management and coordination skills, ensuring smooth day-to-day operations, exceptional guest experiences, and effective communication between various stakeholders.<br></p><br><p><b>Responsibilities:</b><br></p><br><ul><li>Conduct daily check-in/out inspections to ensure property readiness and guest satisfaction.<br></li><li>Oversee in-house inventory management and stock count to maintain adequate supplies.<br></li><li>Supervise the maintenance and cleaning team, ensuring efficient scheduling and high-quality work.<br></li><li>Coordinate repairs and maintenance tasks promptly to minimize disruptions to guests.<br></li><li>Prepare and adhere to daily, weekly, and monthly reports on property operations and guest feedback.<br></li><li>Ensure compliance with property documentation requirements and quality assurance standards.<br></li><li>Respond promptly and professionally to on ground guest requests, ensuring their needs are met.<br></li><li>Handle add-on service requests and coordinate with relevant service providers.<br></li><li>Source and manage reliable service providers and vendors, negotiating favorable contracts.<br></li><li>Maintain data control and confidentiality of sensitive information.<br></li><li>Greet visitors, clients, and partners, providing a professional and welcoming atmosphere.<br></li><li>Answer and direct incoming calls, taking accurate messages when necessary.<br></li><li>Manage incoming and outgoing mail and packages.<br></li><li>Maintain the tidiness and appearance of the reception area.<br></li><li>Assist with ad hoc administrative tasks as needed.<br></li></ul><p><b>Qualifications:</b><br></p><br><p>The ideal candidate for this role should have:<br></p><br><ul><li>Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).<br></li><li>Proven experience in Operations and Front Desk management, preferably in the hospitality industry.<br></li><li>Strong organizational and multitasking abilities, with attention to detail.<br></li><li>Excellent communication and interpersonal skills to interact effectively with guests and stakeholders.<br></li><li>Proficient in using property management systems and other relevant software.<br></li><li>Ability to work independently and make sound decisions in a fast-paced environment.<br></li></ul><p>Note: This job description outlines the general nature and key responsibilities of the role but is not exhaustive. The role may require additional duties and responsibilities as assigned by the management.<br></p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
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<span></span><p><span>Who we are</span><br></p><br><p><span>At Stella Stays, we’re not just another hospitality brand - we’re building the future of living. We’ve reimagined what it means to feel at home, creating tech-driven, beautifully designed spaces that people actually want to live in, whether for a few days or a few months.</span><br></p><br><p><span>We started in 2019 with a bold vision, and in just a few years, we became leaders in the space, disrupting traditional hospitality with a fresh, forward-thinking approach. Our fully furnished homes across MENA are seamlessly bookable online, ready for instant move-in, and packed with everything from high-speed WiFi to world class amenities. No paperwork, no hassle - just modern, effortless living.</span><br></p><br><p><span>Behind this vision is a team of ambitious, fast moving people who thrive in a high-growth environment. We think big, move fast, and build what’s never been built before - together.</span><br></p><br><p><span>If you’re looking for a place where you can make things happen, grow your career, and be part of something truly game-changing, you’ve found it. Welcome to the future. Welcome to Stella Stays.</span><br></p><br><p><span>At Stella Stays, you will:</span><br></p><br><p><span>We are seeking a highly organized and detail-oriented individual to join Stella Stays as a Front Desk Receptionist in Riyadh. The ideal candidate will possess excellent management and coordination skills, ensuring smooth day-to-day operations, exceptional guest experiences, and effective communication between various stakeholders.</span><br></p><br><p><span>Responsibilities:</span><br></p><br><ul><li><span><span>Conduct daily check-in/out inspections to ensure property readiness and guest satisfaction.</span><br></span></li><li><span><span>Oversee in-house inventory management and stock count to maintain adequate supplies.</span><br></span></li><li><span><span>Supervise the maintenance and cleaning team, ensuring efficient scheduling and high-quality work.</span><br></span></li><li><span><span>Coordinate repairs and maintenance tasks promptly to minimize disruptions to guests.</span><br></span></li><li><span><span>Prepare and adhere to daily, weekly, and monthly reports on property operations and guest feedback.</span><br></span></li><li><span><span>Ensure compliance with property documentation requirements and quality assurance standards.</span><br></span></li><li><span><span>Respond promptly and professionally to on ground guest requests, ensuring their needs are met.</span><br></span></li><li><span><span>Handle add-on service requests and coordinate with relevant service providers.</span><br></span></li><li><span><span>Source and manage reliable service providers and vendors, negotiating favorable contracts.</span><br></span></li><li><span><span>Maintain data control and confidentiality of sensitive information.</span><br></span></li><li><span><span>Greet visitors, clients, and partners, providing a professional and welcoming atmosphere.</span><br></span></li><li><span><span>Answer and direct incoming calls, taking accurate messages when necessary.</span><br></span></li><li><span><span>Manage incoming and outgoing mail and packages.</span><br></span></li><li><span><span>Maintain the tidiness and appearance of the reception area.</span><br></span></li><li><span><span>Assist with ad hoc administrative tasks as needed.</span><br></span></li></ul><br><span>Requirements</span><p><span>The ideal candidate for this role should have:</span><br></p><br><ul><li><span><span>Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).</span><br></span></li><li><span><span>Proven experience in Operations and Front Desk management, preferably in the hospitality industry.</span><br></span></li><li><span><span>Strong organizational and multitasking abilities, with attention to detail.</span><br></span></li><li><span><span>Excellent communication and interpersonal skills to interact effectively with guests and stakeholders.</span><br></span></li><li><span><span>Proficient in using property management systems and other relevant software.</span><br></span></li><li><span><span>Ability to work independently and make sound decisions in a fast-paced environment.</span><br></span></li></ul><p><span>Note: This job description outlines the general nature and key responsibilities of the role but is not exhaustive. The role may require additional duties and responsibilities as assigned by the management</span><br></p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<div dir="rtl"><h3 >Position Overview</h3>
<p >Qiddiya Investment Company (شركة قدية الاستثمارية) is seeking a dedicated and organized <strong >Coordinator - Guest Services</strong> to join its team in Riyadh, Riyadh Province. This full-time role is essential for creating a welcoming environment for all visitors and providing comprehensive administrative support across various departments.</p> <h3 >About the Role</h3>
<p >The Coordinator - Guest Services plays a crucial role in managing the front office operations and ensuring smooth daily administrative functions. This position serves as the first point of contact for guests and provides vital support to internal teams, contributing to the overall efficiency and professional image of the company.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Receive, welcome, book, and direct visitors to the appropriate individual, department, or meeting room.</li>
<li >Maintain the reception area and common spaces, ensuring they remain tidy and clean.</li>
<li >Manage incoming calls, connecting and transferring them to the relevant department or stakeholder, and handling queries as needed.</li>
<li >Provide support to the HR team with various onboarding and termination activities and processes.</li>
<li >Perform essential clerical tasks, including copying documents and booking meeting rooms.</li>
<li >Receive and accurately distribute incoming mail and deliveries to the appropriate stakeholders in a timely manner.</li>
<li >Arrange airport collection services for specified individuals as required.</li>
<li >Oversee and maintain office supplies and services, such as stationery and equipment.</li>
</ul> <h3 >Work Environment and Location</h3>
<p >This is a full-time position based in the vibrant city of Riyadh, within the Riyadh Province. The successful candidate will operate within a dynamic corporate environment, contributing to the daily operations of Qiddiya Investment Company.</p> <h3 >Candidate Profile</h3>
<p >We are seeking an individual with strong organizational skills, a proactive approach, and a commitment to providing excellent service. The ideal candidate will be adept at managing multiple tasks efficiently and possess strong communication abilities to interact effectively with visitors and internal teams.</p> <h3 >Application Process</h3>
<p >Qualified candidates are encouraged to apply for this full-time opportunity with Qiddiya Investment Company in Riyadh. We look forward to reviewing your application.</p></div>
<h3 >About Accor and SLS The Red Sea</h3>
<p >Accor is seeking a <strong >Villa Host</strong> for SLS The Red Sea, a property known for its design and service. Located on the Red Sea coast, SLS The Red Sea features 150 keys, five Food & Beverage venues, and a spa. This full-time position requires 2-5 years of experience.</p>
<h3 >Role Summary</h3>
<p >The Villa Host serves as the dedicated point of contact for villa guests, ensuring a personalized experience from arrival to departure. This role involves coordinating with various resort departments to anticipate guest needs and deliver services that align with SLS standards.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Manage the guest journey for assigned villas, from pre-arrival to departure.</li>
<li >Review guest profiles, preferences, VIP status, and special occasions to prepare personalized experiences.</li>
<li >Conduct pre-arrival villa inspections to ensure cleanliness, amenities, maintenance, and presentation meet SLS standards.</li>
<li >Welcome villa guests and facilitate in-villa check-in and check-out processes.</li>
<li >Build relationships with guests and act as their primary point of contact throughout their stay.</li>
<li >Anticipate guest needs and coordinate requests with relevant resort departments.</li>
<li >Arrange dining, spa, wellness experiences, resort activities, transportation, and other personalized services.</li>
<li >Coordinate in-villa dining, minibar, laundry, luggage, and other villa services.</li>
<li >Ensure villa amenities, guest supplies, and special arrangements are prepared according to guest preferences.</li>
<li >Identify opportunities to create memorable moments for guests.</li>
<li >Respond promptly to guest requests, feedback, and concerns, supporting service recovery.</li>
<li >Maintain accurate guest preferences, requests, and stay information within hotel systems.</li>
<li >Stay informed of daily arrivals, departures, VIP movements, resort activities, and operational updates.</li>
<li >Coordinate departure arrangements, including transportation, luggage, and billing.</li>
<li >Maintain high standards of guest privacy, discretion, grooming, and professional conduct.</li>
<li >Adhere to all SLS service standards, operational procedures, and health and safety requirements.</li>
</ul>
<h3 >Qualifications and Experience</h3>
<ul >
<li >A minimum of 2-5 years of experience in a related hospitality role.</li>
<li >Demonstrated ability to provide personalized guest service.</li>
<li >Strong organizational and coordination skills.</li>
<li >Ability to work collaboratively with multiple departments.</li>
</ul>
<h3 >Work Environment</h3>
<p >This is a full-time position within a resort environment, requiring close collaboration with Front Office, Housekeeping, F&B, Spa, Concierge, and Transportation teams to ensure a cohesive guest experience.</p>
<h3 >Application Information</h3>
<p >Candidates interested in this Villa Host position at SLS The Red Sea are encouraged to apply. The salary for this role will be discussed during the interview process.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>"Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p><strong>Sofitel Riyadh Hotel & Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth</strong><br>The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.</p><br><br>Job Description<br><br><p><strong>THE POSITION</strong></p><br><ul><li>To oversee and direct all aspects of Guest Relations to maximize guest satisfaction.</li></ul><p><br><strong>KEY ROLES & RESPONSIBILITIES</strong></p><br><ul><li>Live and project the goal, philosophy, vision, mission and core values of the company.</li><li>Adheres to company grooming standards at all time.</li><li>Is a continual source of information, help and assistance to all guests.</li><li>Prepares the weekly duty rosters.</li><li>Supervise Guest Relation Officers.</li><li>Keeps the immediate manager fully informed of all problems or unusual matters of significance. Communicates and liaises at all times with line manager.</li><li>Maintains Transparent and open line of communication, coordination and feedback with related departments to ensure customer requests and complaints are handled effectively and efficiently.</li><li>Conduct house tours / site inspection and special room drops for VIP’s.</li><li>Escorts all arriving guests to their respective suites.</li><li>Escorts external guests to their destination.</li><li>Escorts departing guests to their means of transport.</li><li>Checked all VIP rooms prior to arrival and ensure that the correct standard (allocations, amenities and special requests) is maintained.</li><li>Greet all residence guests personally.</li><li>Promote Inter-Hotel sales and in-house facilities.</li><li>Handle guest complaints and feedback according to Sofitel standards ensuring necessary actions, follow up and recording are done.</li><li>Completes the departure list for the following day – contact VIP guests for any necessary arrangements.</li><li>Renders maximum guest satisfaction through personal recognition and prompt cordial attention to entire residence guest.</li><li>Ensure Club members consistently receive all benefits, repeat guests and other VIP’s receive special recognition and service</li><li>Liaise closely with Concierge, Butler and Sofitel Club for Hotel events, restaurant promotions, Limousine requirements and special VIP requests or preparations.</li><li>Prepare compendiums prior to guest arrival and check-info system if necessary.</li><li>Maintain close contact with Airport Concierge, Reception for new arrivals and departures.</li><li>Update and maintain efficient guest history system.</li><li>Prepare requisition and distribution of amenities on a timely basis.</li><li>Assures the upkeep and cleanliness of the Guest Relations desk and lobby at all times.</li><li>Attend daily and monthly briefings or meetings to facilitate communications and smooth operations.</li><li>Abides by all policies and procedures.</li><li>Has full knowledge of Sofitel standards.</li><li>Performs related duties and special projects assigned by Senior Management.</li></ul><br>Qualifications<br><br><p><strong>PERSONAL ATTRIBUTES</strong></p><br><ul><li>Strong written and verbal communication skills in English</li><li>Able to develop rapport with colleagues and management staff</li><li>Ability to work cohesively with co-workers as part of a multi-cultural team</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li><li>Ability to promote positive relations with guests and patrons</li><li>Able to exercise good judgment with difficult guests</li></ul><p><br><strong>QUALIFICATIONS</strong></p><br><ul><li>Degree from School for Tourism & Hotel Management</li></ul><p><br><strong>EXPERIENCE</strong></p><br><ul><li>Minimum 3 - 5 years’ relevant experience with at least 2 years at a supervisory level</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
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<b>Nationality</b>
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Saudi Arabia </div>
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<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p>Job Description</p><p>Key Roles & Responsibilities</p><p>Arrival Coordination : Monitor the daily guest arrival list and flight details closely to ensure a presence at the terminal for every scheduled flight.</p><p>The "Raffles Welcome" : Greet guests warmly at the arrival hall with a personalized signboard. In line with brand standards, use the guest's name immediately (e.g., "Mr. [Name], welcome to [City], I hope you had a pleasant flight").</p><p>Logistics Management : Coordinate with the Chief Concierge to ensure the correct number of hotel cars are on standby and that they meet all brand cleanliness and amenity standards.</p><p>Luggage Handling : Assist guests with their baggage from the carousel to the vehicle, ensuring all items are handled with extreme care and correctly loaded.</p><p>Liaising & VIP Protocol : Inform the hotel Front Office and Butler teams immediately when VIP guests are en route. Maintain strong professional relationships with airport personnel, immigration, and customs officers to facilitate smooth passage.</p><p>Service Recovery : Act as a frontline problem-solver for delayed flights, lost luggage, or transport issues, reporting any guest complaints to the Chief Concierge for further action.</p><p>Professional Standards & Etiquette</p><p>Anticipatory Service : Embody the Raffles "anticipatory" style by identifying guest needs (e.g., offering water or a cold towel) before they are requested.</p><p>Impeccable Grooming : Maintain a neat, professional appearance at all times, as the Greeter represents the hotel's 5-star image in a public terminal.</p><p>Communication : Use clear, professional English and demonstrate cultural sensitivity when interacting with international clientele.</p><p><strong>Desired Candidate Profile</strong></p><p><b>Qualifications & Attributes</b></p><p>Experience : Typically requires at least 2 years of experience in a 5-star hotel environment, often with a background in Bell or Door services.</p><p>Physical Stamina : Must be able to stand for long periods and lift heavy luggage.</p><p>Knowledge : Deep familiarity with airport terminal layouts, hotel facilities, and local area highlights to answer guest inquiries during the initial greeting.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3>
<p style="margin:0 0 12px; ************;">Rosewood Red Sea in Saudi Arabia is seeking a full-time Spa Supervisor. This role is central to overseeing the daily operations of the Spa Reception and Spa Treatment areas, ensuring an exceptional guest experience and maintaining smooth operational efficiency. The Spa Supervisor acts as a role model, upholding Rosewood brand standards, Forbes Five-Star Standards, and LQA requirements, while supporting guest satisfaction, developing associates, and ensuring all wellness facilities are maintained to the highest standards.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Operational Leadership and Guest Experience</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Supervise daily Spa Reception and Treatment operations to ensure a seamless and personalized guest experience.</li>
<li style="margin:0 0 6px;">Monitor service standards, treatment quality, and guest interactions for consistency and excellence.</li>
<li style="margin:0 0 6px;">Conduct daily operational walkthroughs to ensure treatment rooms, reception, relaxation areas, locker rooms, and wellness facilities are guest-ready.</li>
<li style="margin:0 0 6px;">Handle guest feedback and service recovery promptly, professionally, and with ownership.</li>
<li style="margin:0 0 6px;">Ensure guest preferences, medical information, and special requests are accurately communicated and followed.</li>
<li style="margin:0 0 6px;">Conduct daily team briefings to communicate business levels, VIP arrivals, operational priorities, and service expectations.</li>
<li style="margin:0 0 6px;">Perform opening and closing inspections to ensure operational readiness.</li>
<li style="margin:0 0 6px;">Report maintenance issues and coordinate with Engineering for timely resolution.</li>
<li style="margin:0 0 6px;">Coordinate with Housekeeping to maintain exceptional cleanliness throughout all wellness facilities.</li>
<li style="margin:0 0 6px;">Work closely with Front Office, Concierge, Guest Relations, and other departments to ensure seamless guest experiences.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Team Development and Performance</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Support onboarding, orientation, and training of new associates.</li>
<li style="margin:0 0 6px;">Coach and mentor associates to continuously improve service delivery and technical performance.</li>
<li style="margin:0 0 6px;">Monitor productivity, punctuality, grooming, and professional conduct of associates.</li>
<li style="margin:0 0 6px;">Assist the Wellness & Spa Manager with performance evaluations and development plans.</li>
<li style="margin:0 0 6px;">Conduct daily operational coaching and service guidance.</li>
<li style="margin:0 0 6px;">Ensure associates maintain competency in treatment knowledge, retail products, and guest service standards.</li>
<li style="margin:0 0 6px;">Identify training needs and communicate them to the Wellness & Spa Manager.</li>
<li style="margin:0 0 6px;">Support ongoing learning aligned with Rosewood standards and departmental objectives.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Financial Management and Resource Control</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Support departmental revenue goals through efficient operations and exceptional guest experiences.</li>
<li style="margin:0 0 6px;">Monitor therapist productivity, treatment utilization, and appointment optimization.</li>
<li style="margin:0 0 6px;">Promote upselling of spa treatments, wellness experiences, and retail products.</li>
<li style="margin:0 0 6px;">Ensure accurate billing, cashiering, and posting of guest charges.</li>
<li style="margin:0 0 6px;">Monitor operational supplies and minimize product wastage.</li>
<li style="margin:0 0 6px;">Assist with inventory management and stock control procedures.</li>
<li style="margin:0 0 6px;">Support departmental cost control initiatives while maintaining service excellence.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Adherence to Standards and Safety</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Ensure all spa operations are delivered in accordance with Rosewood Brand Standards, Forbes Five-Star Standards, and LQA requirements.</li>
<li style="margin:0 0 6px;">Comply with all Rosewood company policies and hotel procedures.</li>
<li style="margin:0 0 6px;">Maintain confidentiality of all company, guest, and associate information, including sensitive operational and financial data.</li>
<li style="margin:0 0 6px;">Ensure discretion in all matters related to guests and associates.</li>
<li style="margin:0 0 6px;">Follow safe working practices across all areas of the outlet.</li>
<li style="margin:0 0 6px;">Ensure compliance with Health and Safety regulations and hotel procedures.</li>
<li style="margin:0 0 6px;">Report hazards, defects, and safety concerns immediately.</li>
<li style="margin:0 0 6px;">Ensure incidents and accidents are reported in line with procedures.</li>
<li style="margin:0 0 6px;">Maintain compliance with HACCP and food safety standards.</li>
<li style="margin:0 0 6px;">Promote a safe environment for guests and associates.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">General Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Maintain professional appearance and conduct at all times.</li>
<li style="margin:0 0 6px;">Support departmental projects and operational initiatives.</li>
<li style="margin:0 0 6px;">Maintain flexibility in working hours and operational support.</li>
<li style="margin:0 0 6px;">Respond to business needs with adaptability and ownership.</li>
<li style="margin:0 0 6px;">Perform additional duties as assigned by management.</li>
</ul>
<h3 >About the Role</h3>
<p >Bayut, a part of Dubizzle Group and a leading property portal, is seeking a Leasing Specialist. This full-time role involves generating and converting leads for various coworking and flexible workspace solutions, including private offices, dedicated desks, hot desks, meeting rooms, virtual offices, and event spaces. The Leasing Specialist will manage the complete leasing cycle, contributing to occupancy, revenue, and customer satisfaction targets within a fast-paced environment.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Generate and follow up on leads for coworking services.</li>
<li >Respond promptly to leasing inquiries from various channels.</li>
<li >Conduct professional tours and presentations of the coworking space to potential clients.</li>
<li >Recommend suitable workspace solutions based on client requirements.</li>
<li >Prepare accurate quotations, proposals, and lease agreements.</li>
<li >Negotiate within approved commercial guidelines to convert inquiries into signed agreements.</li>
<li >Achieve assigned monthly leasing, occupancy, conversion, and revenue targets.</li>
<li >Maintain an accurate database of leads, prospects, clients, and leasing status.</li>
<li >Coordinate with management on space availability, pricing, and leasing strategies.</li>
<li >Manage the reception area and welcome clients, visitors, and prospective tenants.</li>
<li >Handle incoming calls, emails, and general customer inquiries.</li>
<li >Coordinate meeting room bookings and workspace reservations.</li>
<li >Support existing tenants with daily requests and maintain high customer satisfaction.</li>
<li >Assist with tenant onboarding, move-ins, renewals, expansions, and move-outs.</li>
<li >Maintain accurate records of occupancy, contracts, payments, and client information.</li>
<li >Promote and upsell additional services.</li>
<li >Monitor the presentation and operational readiness of the coworking space.</li>
<li >Support administrative and operational tasks as required.</li>
</ul>
<h3 >Qualifications and Experience</h3>
<ul >
<li >2-5 years of proven experience in lead follow-up, client presentations, negotiations, and closing agreements is preferred.</li>
<li >Experience in the Riyadh or Saudi commercial real estate/coworking market is an advantage.</li>
<li >Knowledge of coworking and flexible workspace products, office leasing processes, pricing, occupancy, and customer service standards.</li>
<li >Understanding of basic leasing documentation, quotations, agreements, renewals, and payment follow-up.</li>
<li >Working knowledge of CRM systems, Microsoft Office, email, and digital communication channels.</li>
</ul>
<h3 >Work Environment</h3>
<p >This role operates within a high-performing and fast-paced work environment, contributing to Bayut's mission to connect millions of users across the country and deliver an optimal online search experience.</p>
<h3 >About Accor and FAENA The Red Sea</h3>
<p >Accor is seeking a Spa Attendant to join the team at FAENA The Red Sea, an upcoming property in the Kingdom of Saudi Arabia. The FAENA Movement is recognized for its integration of art, culture, and community, built upon soulful traditions and enhanced by imaginative design. This culture emphasizes authentic hospitality and transformative guest experiences, aiming to create environments where concepts are realized through bold ideas and collaborative efforts.</p> <h3 >The Role: Spa Attendant</h3>
<p >The Spa Attendant plays a crucial role in maintaining a clean, comfortable, and welcoming spa environment for all guests. This full-time position involves comprehensive management of spa cleanliness, efficient restocking of supplies, and direct assistance to guests. The role also includes handling basic inquiries and bookings, while providing essential support to spa therapists and the reception team to ensure smooth daily operations.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Greet guests, offer refreshments, conduct spa tours, answer questions, and assist with changing into robes.</li>
<li >Ensure all spa areas, including locker rooms, relaxation lounges, and treatment rooms, are spotless, maintaining floors, mirrors, and furniture; manage laundry operations.</li>
<li >Restock towels, water, amenities, and retail products, coordinating with the spa team for operational efficiency.</li>
<li >Handle basic phone inquiries, manage simple bookings or rescheduling requests, and process payments.</li>
<li >Assist with stock control for linens, consumables, and retail items within the spa.</li>
</ul> <h3 >Required Qualifications and Skills</h3>
<ul >
<li >Previous experience in a 5-star hospitality or spa environment is required.</li>
<li >Ability to stand for extended periods, lift moderately heavy items, and thrive in a fast-paced setting.</li>
<li >A basic understanding of spa treatments and procedures is beneficial.</li>
<li >Demonstrated positive, friendly demeanor and a collaborative team player attitude.</li>
<li >Basic understanding of cleaning chemicals and adherence to safety procedures.</li>
</ul> <h3 >Work Environment and Expectations</h3>
<p >This role operates within a dynamic and fast-paced spa environment in the Kingdom of Saudi Arabia. Success in this position requires excellent customer service capabilities, the ability to multitask effectively, and physical stamina to meet the demands of daily operations.</p> <h3 >Application Process</h3>
<p >Interested candidates who meet the specified requirements are encouraged to apply for this full-time Spa Attendant position.</p>
<h3 >About Qiddiya Investment Company</h3>
<p >Qiddiya Investment Company, a prominent organization based in Riyadh, Riyadh Province, is seeking a dedicated <strong >Services Facilitator IV - Guest Services</strong>. This full-time position is integral to maintaining the company's high standards of professionalism and ensuring a welcoming environment for all visitors and stakeholders at its facilities.</p> <h3 >Role Overview</h3>
<p >The Services Facilitator IV is responsible for managing front-of-house operations and providing comprehensive guest and administrative support. This role serves as a primary point of contact for visitors, requiring a proactive and organized approach to ensure smooth daily operations. The individual in this position will contribute significantly to creating an efficient and welcoming atmosphere for both internal and external parties.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Efficiently receive, welcome, book appointments for, and refer visitors to the appropriate individual, department, or designated meeting room.</li>
<li >Proactively maintain the reception area and all common spaces, ensuring they remain consistently tidy and clean, reflecting the company's professional image.</li>
<li >Manage incoming telephone calls, connecting and transferring them accurately to the relevant department or stakeholder, and effectively handling general queries as needed.</li>
<li >Provide essential administrative support to the Human Resources team, assisting with various activities and processes related to employee onboarding and termination.</li>
<li >Execute fundamental clerical tasks, including the copying of documents, scheduling and booking of meeting rooms, and other general office support functions.</li>
<li >Receive and meticulously distribute incoming delivery mails to the appropriate stakeholders in an accurate and timely manner.</li>
<li >Coordinate and arrange airport collection services for specified individuals, ensuring timely and organized transfers as and when required.</li>
<li >Monitor and maintain adequate stock levels of office supplies and services, such as stationery, equipment, and other necessary resources.</li>
</ul> <h3 >Qualifications and Experience</h3>
<ul >
<li >Candidates must possess demonstrated experience in a guest services or hospitality role, showcasing a strong understanding of service excellence.</li>
</ul> <h3 >Employment Details and Location</h3>
<p >This is a full-time employment opportunity. The role is based at Qiddiya Investment Company's facilities in Riyadh, situated within the Riyadh Province of Saudi Arabia, offering a professional and dynamic work environment.</p> <h3 >Application Process</h3>
<p >We invite qualified candidates who meet the specified experience and requirements to submit their application for this Services Facilitator IV position.</p>