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The Campus & Community Engagement Specialist supports the planning, coordination and delivery of communication activities across Campus & Community. The role contributes to communication campaigns, content development, digital channel updates and stakeholder coordination, while maintaining consistency with KAUST and C&C standards. The role is expected to work with increasing independence, exercise sound editorial judgement, and support the Engagement Lead in coordinating communication outputs. It provides operational and content support while building the capability to deputize for selected activities during periods of absence and progress toward broader communication leadership responsibilities.<br>Responsibilities<br>Support the planning, development, and delivery of targeted communication and engagement campaigns across designated channels. Draft clear, accurate, and audience-appropriate copy, content briefs, executive summaries, and regular campaign updates. Publish approved announcements and manage, update, and maintain assigned sections of the C&C website using CMS platforms. Create, schedule, and publish approved content while monitoring basic performance metrics across social media tools. Support the creation of key visuals, layouts, and multimedia content assets using Canva or Adobe Creative Suite. Ensure strict consistency in tone, style, and messaging across all materials in alignment with KAUST and C&C branding guidelines. Coordinate directly with internal proponents, GBC, consultants, and external service partners to clarify objectives, timelines, and audience needs. Provide rigorous proofreading, fact-checking, and basic quality control, translating technical service updates into clear, accessible messages. Monitor personal deliverables, strictly follow established approval workflows, and maintain transparent task visibility using project tracking software. Provide day-to-day operational support, step up to lead select activities during team absences, and work flexible hours for events.<br><br>Requirements<br><br><br>Bachelor's degree in Communications, Marketing, Media, Copywriting, or a related field. Minimum of 5 years of relevant experience in marketing, copywriting, or corporate communications. Practical experience in website publishing via CMS platforms and using social media scheduling and analytics tools. Basic graphic design capability using Adobe Creative Suite, Canva, or similar, with preferred photography and video editing experience. Exceptional written and verbal English communication skills with high attention to detail and commitment to accuracy. Strong editorial judgment to identify content risks, gaps in approvals, or issues that require immediate escalation. Proven ability to remain organized, manage multiple strict deadlines, and provide reliable follow-through on assigned tasks. Demonstrated capacity to work independently on defined tasks while following appropriate guidance. Professional confidence to coordinate routine matters with cross-functional internal teams, service partners, and external stakeholders.
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<span>Role purpose Lead or support the functional implementation of ServiceNow Strategic Portfolio Management capabilities, converting portfolio and project-management practices into governed ServiceNow processes.<br> The consultant will focus on portfolio and demand management while supporting agreed release, procurement, financial, resource, and Jira integration requirements.<br> Key responsibilities · Facilitate workshops covering strategy, portfolio, program, demand, project, resource, financial, release, procurement, and delivery-tool touchpoints within the approved scope.<br> · Document current-state and future-state processes, governance forums, prioritization criteria, investment decisions, stage gates, approvals, exceptions, and reporting needs.<br> · Configure or guide configuration of ServiceNow SPM capabilities for demand intake, assessment, prioritization, portfolio planning, project/program governance, resources, financials, and benefits where applicable.<br> · Define functional requirements and data mappings for project, portfolio, demand, resource, cost, schedule, milestone, risk, issue, and status information.<br> · Define business requirements and acceptance criteria for release-related, procurement-related, and Jira interfaces; coordinate technical realization with architects, developers, and integration owners.<br> · Support legacy portfolio/project data migration analysis, cleansing decisions, validation, reconciliation, and business sign-off.<br> · Prepare user stories, functional design, process flows, configuration workbooks, reports, dashboards, notifications, roles, and traceability records.<br> · Support testing, UAT preparation, defect triage, demonstrations, training, adoption, and handover.<br> · Advise stakeholders on practical use of out-of-box capabilities and identify requests requiring customization, additional licensing, or change control.<br> · Develop the end user training material and conduct end user training sessions before or after going live.<br> · Provide demonstrations, knowledge transfer, administrator guidance, and functional handover documentation.<br> · Maintain clear assumptions, dependencies, decisions, and scope boundaries throughout delivery.<br> Mandatory experience and knowledge · At least 5 years of project, program, portfolio, PMO, or enterprise-work-management experience, including at least 3 years of hands-on ServiceNow SPM/PPM implementation exposure.<br> · Hands-on experience in both project management and portfolio management, including governance, prioritization, scheduling, financial/resource considerations, and executive reporting.<br> · Demonstrated ServiceNow implementation experience in Demand Management, Portfolio Management, Project/Program Management, Resource Management, or related SPM capabilities.<br> · Experience defining workflows, approvals, stage gates, scorecards, reports, dashboards, roles, notifications, and acceptance criteria.<br> · Understanding of integration and data-migration requirements for enterprise portfolio/project environments.<br> · Strong workshop facilitation, documentation, stakeholder-management, and UAT support capabilities.<br> · Fluent Arabic language proficiency, spoken and written, is mandatory for this role given direct workshop facilitation with Arabic-speaking portfolio, demand, and business stakeholders.<br> Preferred experience · Experience integrating ServiceNow SPM with Jira or another agile delivery tool, including ownership, direction, synchronization, and reconciliation considerations.<br> · Experience with release governance, procurement touchpoints, financial planning, resource planning, benefits realization, or application portfolio management.<br> · Experience replacing or migrating from Clarity, Planview, Microsoft Project, spreadsheets, or similar portfolio/project tools.<br> · Experience in regulated or complex enterprise environments and multi-vendor delivery models.<br> · Ability to review ServiceNow configuration and flows and communicate effectively with developers, architects, and integration teams.<br> Academic and professional certifications · Required: Bachelor’s degree in Engineering, Computer Science, Information Systems, Business Administration, Project Management, Finance, or a related discipline.<br> · Required: ServiceNow Certified System Administrator (CSA).<br> · Required or to be obtained within the agreed onboarding period: ServiceNow Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM).<br> · Required: Recognized project-management certification such as PMP, PRINCE2 Practitioner, or equivalent.<br> · Strongly preferred: Portfolio/program or agile certification such as PfMP, PgMP, MoP, PMI-ACP, SAFe, or equivalent relevant to the candidate’s assigned scope.<br> Core competencies Portfolio and demand governance Project/program management ServiceNow SPM functional configuration Prioritization and financial/resource reasoning Integration and data awareness Executive communication and facilitation</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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Summary<p>Assists in providing medical care in the field of General & Upper GI Surgery, and supervises interns and residents, in accordance with current medical staff bylaws, rules and regulations and the Hospital’s policies and procedures</p><br><br>Essential Responsibilities and Duties<br><p><b>Clinical Responsibilities</b></p><br><br><ul><li>Assists the Consultant in providing required patient care and management in the field of General & Upper GI Surgery, in accordance with standards of medical care laid down by the Hospital.</li><li>Provides high quality patient care in all aspects of General & Upper GI Surgery according to his/her approved clinical privileges.</li><li>Provides consultation (inpatient, and emergency room)upon request and responds in a timely manner within the prescribed timeframe as outlined in the Hospital’s policy. </li><li>Responsible for the timely completion, competencies,accuracy and legibility of the medical record.</li><li>Provides on-call service and ensures availability and response time within the prescribed timeframe in accordance with Hospital policy. </li><li>Conducts daily morning rounds to identify patients readyfor discharge. Ensures that discharge orders are written 24 hours prior todischarge. </li><li>Performs other clinical responsibilities related to thespecialty, as assigned. </li></ul><p><b>Academic Responsibilities</b></p><br><br><ul><li>Provides orientation, bedside training and supervision tointerns, residents and fellows as assigned.</li><li>Participates in department’s educational activities andtraining programs of the department. Partakes in national and internationalmedical conferences.</li><li>Maintains and enhances professional knowledge andcontinuing education requirements.</li></ul><p><b>Research Responsibilities</b></p><br><br><ul><li>Participates in clinical, basic and translationalresearch projects in accordance with Research Advisory Council Policy in orderto advance knowledge, improve the quality of postgraduate education andcontribute to the national and international recognition of the Hospital.</li></ul><p><b>Administrative Responsibilities</b></p><br><br><ul><li>Undertakes the administrative duties assigned by Head ofSection or Chairman.</li><li>Participates in all mandatory departmental activities andserves on Departmental and Hospital committees and other administrativefunctions, as required.</li><li>Assists the department in the development andimplementation of techniques and practices that help maximize the utilizationof all resources within the department and across the Hospital.</li><li>Abides by the current Hospital and medical staff bylaws,all relevant rules, regulations and policies and keeps updated of any changesthat might occur. </li><li>Follows all Hospital’s related Policies and Procedures.</li><li>Participates in self and others' education, training anddevelopment, as applicable.</li><li>Performs other related duties as assigned.</li></ul>Education<p><span>Graduation from a medical school in good standing, completion of required period of postgraduate training in a specialty and/or subspecialty, with Saudi/American Board or Canadian/UK certification, or equivalent as outlined by the Medical Staff Credentialing Committee.</span></p><br><br>Experience Required<p><span>Two (2) years of training in specialty and subspecialty plus post-training experience required.</span></p><br><br>Other Requirements(Certificates)<p><span>N/A.</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<p><span><b>Our Purpose</b></span></p><br><br><br><p><i>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><br><br><br><p><b>Title and Summary</b></p><br><br><br>Manager, Specialist Sales<br>Overview-Who is Mastercard?<br>Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Through secure data, networks, partnerships and innovation, we help individuals, financial institutions, governments and businesses realize their greatest potential.<br>Our decency quotient, or DQ, shapes our culture and how we work, both inside and outside the company. With connections across more than 210 countries and territories, we are building a more sustainable world that unlocks priceless possibilities for all.<br>Role -<br>Location: Riyadh, Saudi Arabia<br>• The Saudi Arabia SME Lead is based in Riyadh and reports to the SME Cluster Lead.<br>• This role requires a strong sales and consultative mindset, with the ability to understand client needs, position SME card and payment solutions, and help clients translate opportunities into practical commercial outcomes.<br>• Drive SME sales growth by identifying client opportunities, developing propositions, and using strong cards and payments understanding to recommend solutions that support client revenue, profitability and customer needs.<br>• Build and manage a strong pipeline while engaging clients through a hands-on, consultative approach, including on-site client interactions, needs assessment, opportunity shaping and solution positioning across Financial Institutions and non-financial institution partners.<br>• Identify, originate and convert new business opportunities, develop SME ecosystem plays, and drive the commercialization of signed deals to deliver measurable revenue outcomes.<br>• Contribute to achieving SME P&L objectives across key customers and broadly in Saudi Arabia while supporting broader regional expert sales priorities aligned to Saudi Arabia business goals.<br>• Identify product, proposition and business innovation opportunities across SME payment segments.<br>• Act as a client-facing SME cards and payments consultant, working with customers and internal partners to diagnose needs, shape recommendations, support solution design and enable execution across sales, product and market teams.<br>• This is an individual contributor role with no direct people-management responsibility; success depends on strong client engagement, cross-functional collaboration and disciplined sales execution.<br>Qualifications Required<br>• Strong knowledge of cards, commercial payments, issuing propositions and related solutions, with hands-on experience in sales and business development within the SME segment.<br>• Progressive business experience with a strong track record in the payments industry and a solid understanding of commercial and consumer payments.<br>• Strong strategic thinking and consulting capabilities, including the ability to assess client needs, translate market insights into actionable recommendations and influence decision-making at senior levels.<br>• Experience in consulting, solution selling or advisory-led client management, with a strong track record of working directly with customers in on-site environments to shape opportunities, guide implementation and deliver business outcomes.<br>• Strong negotiation and influencing skills, with the ability to drive outcomes through stakeholders and partners who may not report directly into the role.<br>• Proven ability to influence without authority, working through account teams, product specialists and partners to progress opportunities and deliver client outcomes.<br>• High bias for action, with a disciplined and results-driven approach to achieving sales targets and commercial objectives.<br>• Strong analytical and problem-solving skills, with the ability to identify issues early and resolve them directly or through effective escalation.<br>• Excellent interpersonal, communication, writing and presentation skills, with the executive presence required to engage senior stakeholders, facilitate strategic discussions and represent Mastercard credibly in client-facing environments.<br><br><p><b>Corporate Security Responsibility</b></p><br><br><p><br>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><br><br><ul><li><p>Abide by Mastercard’s security policies and practices;</p><br><br></li><li><p>Ensure the confidentiality and integrity of the information being accessed;</p><br><br></li><li><p>Report any suspected information security violation or breach, and</p><br><br></li><li><p>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</p><br><br></li></ul><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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1+ years </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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About the Company Astek Middle East is part of Astek, a global engineering and technology consulting group founded in France in 1988 and now present on five continents. The Middle East entity delivers IT and technology services across Saudi Arabia, the UAE, and Jordan, supporting clients in public and government, healthcare, transportation, banking, retail, airlines, and tourism. With 10,000 employees worldwide and revenue of €620 million in 2023, Astek focuses on digital transformation and complex systems engineering for international clients. The group promotes a strong culture of entrepreneurship, innovation, and continuous skills development. More information is available on the Astek Saudi Arabia and UAE country pages, and candidates can reach Astek Middle East at contact-astekme@astek-international.com.<br><br>About the Role We are seeking a Senior CAFM Specialist to support the management, configuration, and optimization of Computer-Aided Facility Management (CAFM) and Integrated Workplace Management Systems (IWMS) used across facility management and energy efficiency operations in Saudi Arabia. The role will focus on maintaining accurate facility and asset data, supporting operations and maintenance activities, generating system reports, and optimizing CAFM workflows to improve facility performance and asset lifecycle management.<br><br>Responsibilities Configure, manage, and maintain CAFM/IWMS platforms to support facility management and O&M operations. Maintain accurate facility asset records, maintenance schedules, work orders, and related data. Validate and update asset and facility information within CAFM systems. Generate reports, dashboards, and KPIs to support operational and management decision-making. Coordinate with project teams, facility managers, and operations teams to ensure accurate asset inventories and maintenance plans. Provide technical support and user training for CAFM system users across multiple sites. Support integration of CAFM systems with ERP, BMS, GIS, BIM, or other enterprise platforms. Identify opportunities to improve CAFM workflows, data quality, and system utilization. Support data migration, system configuration, and user access management. Assist with facility management documentation, asset registers, and project lifecycle records.<br><br>Qualifications Bachelor’s degree in Engineering, Facilities Management, Information Technology, or a related field. Minimum 3 years of relevant experience in CAFM, IWMS, CMMS, or facility management. Candidates with extensive experience, including 10+ years, are encouraged to apply. Professional experience in Saudi Arabia or the GCC. Demonstrated experience supporting projects, facility operations, or system implementation. Valid SCE registration and membership if holding an engineering qualification, where applicable. Professional accreditation relevant to CAFM, facility management, or the role is an advantage. Strong analytical and data management skills. Excellent English communication skills, both written and spoken.<br><br>Required Skills Hands-on experience with CAFM/IWMS platforms such as IBM Maximo, Archibus, Planon, FM, or equivalent. Strong Microsoft Excel skills for data analysis and reporting. Understanding of CMMS concepts, including preventive maintenance, work orders, and asset lifecycle management. Experience with data migration, system configuration, and user access management. Familiarity with Building Management Systems (BMS), Building Information Modeling (BIM), or Geographic Information Systems (GIS) is an advantage. Experience generating CAFM reports, dashboards, and operational KPIs.<br><br>Preferred Skills Certified Facility Manager (CFM) or equivalent facility management certification. ITIL Foundation certification. Experience in energy services, real estate, or government facility management. Experience supporting multiple facility or project sites in Saudi Arabia. Familiarity with IoT-enabled smart building technologies and CAFM integrations. Experience with enterprise system integrations such as ERP, BMS, BIM, or GIS.<br><br>What We're Looking For We are looking for an experienced CAFM Specialist with strong technical and analytical capabilities, attention to data accuracy, and the ability to work effectively across facility management, technical, and operational teams. Candidates with 3+ years of relevant experience are encouraged to apply, including professionals with significantly more extensive experience. Interested candidates are encouraged to apply.
About the job<br>Contract Duration: 3-4 months Start Date: Immediately Work Mode: On-site, full-time — Riyadh, Saudi Arabia<br>Role Overview:As an IT Consultant, you will join a dedicated team delivering a large-scale cost optimization engagement, with a specific focus on IT spend across both Cap Ex and OpEx. You will work alongside a team of high-performing professionals driving cost-saving initiatives, bringing deep technical and commercial understanding of banking IT environments to identify, quantify, and help implement savings opportunities. This role sits at the intersection of technology and finance — you will need to speak the language of IT vendors and infrastructure as fluently as the language of cost structures and business cases, translating technical complexity into clear, actionable recommendations for senior stakeholders <br>Key Responsibilities: Analyze IT contracts (software licensing, hardware, telecom, cloud, outsourcing/managed services, maintenance and support agreements) to identify cost-saving and renegotiation opportunities. Review the client’s existing IT architecture and application landscape to understand what is deployed, how heavily it is used, and which banking products run on which platforms. Break down IT cost structures into relevant cost drivers and variables, distinguishing fixed vs. variable costs, and identifying root causes of cost inefficiencies. Collect and analyze usage and consumption data (licenses, infrastructure capacity, cloud consumption, support tickets, etc.) to detect overuse, underuse, and optimization potential. Engage directly with IT vendors and internal IT stakeholders to gather information, validate assumptions, and support negotiation strategies. Build clear, structured, and data-driven business cases and savings trackers to quantify identified opportunities. Support the implementation and PMO follow-up of validated initiatives, tracking savings realization against target and flagging risks or delays. <br>Qualifications & Experience:Previous experience at a top-tier consulting firm Previous experience with a top-tier consulting firm or within the Banking & Financial Services sector. Have proven experience assessing IT contracts and identifying cost-saving opportunities (renegotiation, rightsizing, consolidation, etc. Bring a minimum of 4-6 years of professional experience in IT cost management, IT procurement, IT infrastructure, consulting, or a related field within financial services or banking. Are able to interact confidently with senior stakeholders and C-level executives and can summarize complex findings clearly and communicate them effectively Hold a Bachelor's or Master's degree in Information Technology, Engineering, Business, Finance, or a related discipline. Are fluent in English (Arabic is a strong plus). Are proficient in MS Power Point and Excel at an advanced level. <br><br>If you are interested in this opportunity, please click “Apply” to submit your application.
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<p><b>About Surbana Jurong </b></p><br><p>Surbana Jurong (SJ) is a leading global urban, infrastructure, and managed services consulting firm, driven by a vision to build cities and shape lives. Headquartered in Singapore, SJ is a diverse collective of experts delivering sustainable and high-impact solutions across the built environment.</p><br><p><b>Role Overview</b></p><br><p>We are seeking an experienced and technically proficient Senior BIM/CAD Specialist – Roads & Civil Infrastructure to provide technical leadership for BIM and CAD delivery across major roads, highways, interchanges, junctions, ramps, and civil infrastructure projects.</p><br><p><b>Key Responsibilities</b></p><br><ul><li><p>Lead Civil 3D modelling for roads, highways, junctions, interchanges, ramps, and access roads.</p><br></li><li><p>Develop surfaces, alignments, profiles, corridors, grading, cross-sections, and quantities.</p><br></li><li><p>Prepare coordinated plans, profiles, long sections, setting-out, grading, road marking, and signage drawings.</p><br></li><li><p>Coordinate road models with drainage, utilities, traffic, geotechnical, survey, and landscape teams.</p><br></li><li><p>Manage model coordination, clash detection, QA/QC, templates, styles, data shortcuts, and BIM workflows.</p><br></li><li><p>Mentor BIM/CAD team members and support digital delivery, resource planning, and automation initiatives.</p><br></li></ul><p><b>Requirements</b></p><br><ul><li><p>Diploma or bachelor’s degree in Civil Engineering, Civil Engineering Technology, Drafting, or related discipline.</p><br></li><li><p>10–15 years of relevant BIM/CAD experience in roads, highways, and civil infrastructure projects.</p><br></li><li><p>Proven experience on major UAE and/or KSA infrastructure projects.</p><br></li><li><p>Advanced Civil 3D and AutoCAD skills, with strong knowledge of road modelling and drawing production.</p><br></li><li><p>Proficiency in Navisworks Manage and experience with ACC, BIM 360, or ProjectWise.</p><br></li><li><p>Knowledge of BIM Execution Plans, ISO 19650, QA/QC, multidisciplinary coordination, and CDE procedures.</p><br></li></ul><p><b>How to Apply</b></p><br><p>Please submit your application through our official careers portal. Click on the “Apply Now” button below and follow the instructions.</p><br><p><b>Note:</b> Recruitment for this role is being managed internally. Unsolicited CVs from agencies will not be considered.</p><br><br><p>At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<p>IT Governance and Service Management is responsible for driving IT assessments, creating strategic recommendations, and developing IT policies, processes, and procedures. This role leads IT governance, ITSM, and IT quality management training initiatives, while also designing IT service catalogs and organizational structures. The specialist manages ITIL and ISO/IEC 20000 implementation projects, supports pre-sales activities, and assists in proposal development. The role requires a deep understanding of IT service management frameworks, organizational design, and project management, with a focus on improving IT efficiency, compliance, and service delivery.</p><p><b><br></b></p><p><b>Key Responsibilities:</b></p><p>Conduct IT Assessments and Develop Strategic Recommendations</p><ul><li>Lead comprehensive IT assessments to evaluate current systems, infrastructure, and processes.</li><li>Provide actionable recommendations to enhance IT efficiency, compliance, and alignment with organizational goals.</li><li>Develop a structured IT roadmap for long-term success and digital transformation.</li></ul><p>Design and Implement IT Policies, Processes, and Procedures</p><ul><li>Spearhead the design and implementation of robust IT governance policies, frameworks, and processes to ensure operational excellence, risk management, and compliance with industry standards.</li><li>Tailor processes to enhance performance and maintain consistency across the IT organization.</li></ul><p>Lead IT Governance, ITSM, and IT Quality Management Training & Awareness Initiatives</p><ul><li>Manage and deliver engaging training sessions and workshops focused on IT governance, IT Service Management (ITSM), and IT quality management best practices.</li><li>Foster a culture of IT excellence by building awareness across all levels of the organization on the importance of IT compliance, security, and quality management.</li></ul><p>Design and Build Comprehensive IT Service Catalogs</p><ul><li>Develop and maintain a detailed and user-friendly IT Service Catalog, ensuring all IT services are accurately defined, categorized, and aligned with business needs.</li><li>Work closely with business units to ensure the catalog reflects real-time service offerings and processes.</li></ul><p>Establish IT Organizational Structure with Defined Roles and Responsibilities</p><ul><li>Design a future-proof IT organizational structure, including clear roles and responsibilities.</li><li>Ensure alignment with business goals and the efficient management of resources.</li><li>Develop job descriptions and define key performance indicators (KPIs) to measure success.</li></ul><p>Lead and Manage ITIL and ISO/IEC 20000 Implementation Projects</p><ul><li>Oversee the implementation of ITIL frameworks and ISO/IEC 20000 certification processes.</li><li>Manage cross-functional teams to ensure the successful deployment of service management practices that meet industry standards and improve service delivery.</li></ul><p>Participate in Pre-Sales Activities and Present IT Governance & ITSM Solutions</p><ul><li>Engage in pre-sales activities by collaborating with sales teams to effectively communicate the value proposition of IT governance and ITSM solutions to potential clients.</li><li>Provide expert insights on how these frameworks can drive efficiency, compliance, and business transformation.</li></ul><p>Support Proposal Preparation and Presentation</p><ul><li>Assist in the preparation and presentation of proposals to prospective clients, tailoring solutions to their specific needs.</li><li>Demonstrate in-depth knowledge of IT governance frameworks, ITSM, and other relevant IT services to build compelling business cases.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Proven expertise in IT governance &ITSM frameworks (COBIT, ITIL, ISO/IEC 20000, etc). Strong project management skills, particularly in IT Governance, ITSM and ISO/IEC 20000 implementations. Excellent communication and presentation abilities. Strong understanding of organizational design, roles, and responsibilities in IT. Experience leading and delivering IT training and awareness sessions. Ability to collaborate with cross-functional teams and senior management. Relevant certifications (e.g., ITIL 4 Master, ITIL 4 Managing Professional, ITIL V3 Expert, ISO/IEC 20000 Lead Implementer, COBIT Design and Implementation, CGEIT, etc.) are a plus.</p>
<h3 >About the Role</h3>
<p >Bupa Arabia is seeking a <strong >Consultant Family Medicine & Diabetology</strong> to join its full-time team in Riyadh, Saudi Arabia. This role provides comprehensive medical care to adult and pediatric patients within telemedicine settings, with a primary focus on diabetology within the scope of family medicine. The Consultant will lead the diagnosis, treatment, and long-term management of diabetes and related metabolic disorders, alongside a broad range of acute and chronic medical conditions. The position emphasizes delivering evidence-based, patient-centered care through multidisciplinary collaboration, focusing on prevention, early intervention, chronic disease optimization, and continuity of care.</p> <h3 >Core Responsibilities</h3>
<ul >
<li >Deliver comprehensive telemedicine care through virtual assessment, diagnosis, treatment, and follow-up for diabetes, related metabolic disorders, and other acute and chronic medical conditions.</li>
<li >Conduct thorough clinical evaluations, including medical history, virtual physical assessment, medication review, diabetes risk assessment, and interpretation of laboratory and diagnostic findings.</li>
<li >Develop and implement individualized, evidence-based management plans, encompassing glycemic optimization, medication management, lifestyle modification, preventive care, and specialist referrals.</li>
<li >Manage patients with type 1 diabetes, type 2 diabetes, prediabetes, obesity, and other metabolic conditions, while actively preventing, identifying, and managing diabetes-related complications and associated comorbidities.</li>
<li >Utilize digital health technologies, including remote patient monitoring and telemedicine platforms, to provide safe, high-quality virtual care and maintain accurate clinical documentation.</li>
<li >Promote preventive care, chronic disease management, population health, and value-based care initiatives to improve glycemic control, reduce complications, and optimize healthcare resource utilization.</li>
</ul> <h3 >Quality Assurance and Compliance</h3>
<ul >
<li >Communicate effectively with patients and their families, providing clear explanations of diagnoses, treatment options, and follow-up care.</li>
<li >Adhere to all relevant medical regulations, ethical guidelines, and quality assurance standards for telehealth practice.</li>
<li >Maintain up-to-date knowledge of telehealth regulations and best practices, participating in quality improvement initiatives and documenting patient encounters accurately.</li>
<li >Regularly review compliance protocols, participate in training sessions, and collaborate with compliance officers to ensure practices meet regulatory standards.</li>
<li >Prepare accurate and complete reports for audits and inspections, staying updated on changes in healthcare regulations.</li>
</ul> <h3 >Patient Care and Platform Proficiency</h3>
<ul >
<li >Maintain compliance with all patient safety standards, ensuring patient safety across clinical interactions and reporting any risks to the quality department.</li>
<li >Ensure satisfactory patient consultations through empathetic communication, comprehensive history taking, clear explanation of diagnosis and management plans, and addressing patient queries.</li>
<li >Maintain proficiency in utilizing the designated telehealth platform, including video conferencing, secure messaging, and electronic health records (EHR) integration.</li>
<li >Actively participate in training programs, stay updated on platform enhancements, and collaborate with IT support for technical issue resolution.</li>
</ul> <h3 >Professional Development and Collaboration</h3>
<ul >
<li >Continuously enhance professional knowledge and skills in family medicine with a focus on diabetology, including in-person and telehealth best practices.</li>
<li >Attend relevant conferences, workshops, and online courses to stay updated on advancements in diabetology and telehealth technology.</li>
<li >Collaborate with multidisciplinary healthcare teams, including endocrinologists, dietitians, diabetes educators, pharmacists, and primary care providers, to deliver coordinated, patient-centered care.</li>
<li >Share insights and recommendations to support patient-centered care approaches and facilitate communication regarding patient status and needs among team members.</li>
</ul> <h3 >Qualifications and Experience</h3>
<ul >
<li >Board certification in Family Medicine.</li>
<li >Fellowship certification in Diabetology.</li>
<li >Saudi Commission for Health Specialties (SCFHS) classification and registration as a Family Medicine - Diabetology Consultant.</li>
<li >Proven experience of <strong >5-10 years</strong> as a Family Medicine Diabetology Consultant or in a similar role, preferably within a hospital or clinical setting.</li>
</ul>
<div><div ><span lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); display: inline; float: none; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">v</span><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); display: inline; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><p ><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p ><span > </span></p><p ><span >Would you like to become part of the world's most international company in the world?</span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p ><span > <br>Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><p ><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p ><span > </span></p><p ><strong><span ></span></strong></p><p ><strong><span ></span></strong></p><p ><strong><span >Overall Role Purpose </span></strong></p><p ><span ></span></p><p class="MsoPlainText" align="left" ><span >The call center Advisor is responsible for answering customer inbound calls and inquiries:</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Ensure customers bookings and traces are actioned as per network standards</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span ><span> </span>Provide a competent, courteous, efficient and proactive point of contact for customers both internal & extrnal</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Responsible to be on time when scheduled and to adhere to the schedule as stated by the management.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Responsible in helping to achieve revenue and upselling targets through effectively promoting and selling DHL’s products and value added service.</span></p><p ><strong><span ></span></strong></p><p ><strong><span >Your Tasks:</span></strong><span ></span></p><p class="MsoPlainText" align="left" ><span >Service Quality:</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Arrange Booking for pickup.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Customer complaint handling</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Transfer Calls</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Make follow up Calls.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Tracing shipment.<span> <span> </span></span>Open and provide information.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Capture all types of Calls.</span></p><p><span ></span></p><p class="MsoPlainText" align="left" ><span >Customer Service:</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Supply correct & precise information to customers and advise customers of shipment acceptance & carriage.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Sell insurance to customers wherever possible.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Always support customer requests and follow up when needed.</span></p><p><span ></span></p><p><span >Open tracing files, updating customer with shipment process, call the operation to check time of delivery, provide customer with shipping process and requirements, register booking, generate sales leads, open quotes, sells the products and service, address complaints, maintain good relationship with the customers by providing them with the highest quality service possible to offer.</span></p><p><strong><span >Your Profile:</span></strong><span ></span></p><ul><li><span >High school education or above</span></li><li><span >Preferable 1 year experience on Customer service</span></li><li><span >Previous call center experience</span></li><li><span >Previous experience dealing with a wide range of customers face to face or over the phone in busy service industries.</span></li><li><span >Previous experience of telephone and/or electronic order booking system</span></li><li><span >Demonstrated success in achieving target through selling service and products.</span></li><li><span >Excellent typing skills</span></li><li><span >Strong written and verbal communication skills are essential.</span></li><li><span >Fluent in English, Arabic language is an added advantage.</span></li><li><span >Critical thinking</span></li><li><span >Attention to detail.</span></li><li><span >Be an effective team player.</span></li></ul><p ><span ></span></p><p ><strong><span >Our Offer:</span></strong></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Strong career support in an international environment.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Great culture and colleagues.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> <span> </span></span></span></span><span dir="LTR"></span><span >Multifarious benefit program.</span></p><p class="MsoNoSpacing"><span ></span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p ><span > </span></p><p ><strong><span >We look forward to receiving your application!</span></strong></p><p ><span > </span></p></div></div><br></div>
<h3 >About the Opportunity</h3>
<p >KAFAAT Recruitment is seeking a <strong >Procurement Specialist</strong> on behalf of one of our clients. This full-time role is based in the Eastern region of Saudi Arabia and is central to managing procurement activities for real estate development and property operations. The position requires 5-10 years of relevant experience.</p> <h3 >Role Summary</h3>
<p >The Procurement Specialist is responsible for the strategic sourcing and purchasing of materials, services, and contractor packages. This involves ensuring cost efficiency, maintaining quality standards, facilitating timely delivery, and ensuring strict compliance with company policies and project-specific requirements across all procurement functions.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Manage procurement activities for construction materials, fit-out works, equipment, professional services, and facility management contracts.</li>
<li >Coordinate with project, engineering, finance, and property management teams to understand procurement requirements.</li>
<li >Identify, evaluate, and prequalify suppliers, contractors, consultants, and service providers.</li>
<li >Prepare and issue Requests for Quotation (RFQs), Requests for Proposal (RFPs), and tender documents.</li>
<li >Analyze technical and commercial proposals and prepare bid comparison reports.</li>
<li >Negotiate prices, payment terms, delivery schedules, warranties, and contract conditions.</li>
<li >Prepare purchase orders, service agreements, and subcontractor contracts.</li>
<li >Monitor deliveries and contractor performance to ensure compliance with quality, cost, and project timelines.</li>
<li >Maintain approved supplier lists, procurement records, contracts, and vendor performance evaluations.</li>
<li >Support value-engineering and cost-saving initiatives without compromising quality.</li>
<li >Ensure procurement activities comply with company policies, budgets, contractual requirements, and applicable regulations.</li>
<li >Monitor real estate and construction market trends, supplier availability, and material price changes.</li>
<li >Coordinate with finance teams to verify invoices, payment milestones, and budget utilization.</li>
<li >Identify procurement risks and recommend appropriate mitigation measures.</li>
</ul> <h3 >Required Experience</h3>
<p >Candidates for this position must possess <strong >5 to 10 years of experience</strong> in procurement, ideally within real estate development, construction, or property operations.</p> <h3 >Work Setting</h3>
<p >This is a full-time position located in the Eastern region of Saudi Arabia, contributing to a dynamic environment focused on real estate and property management.</p> <h3 >Application Information</h3>
<p >Interested candidates who meet the specified requirements are encouraged to apply for this role through KAFAAT Recruitment.</p>
About dss+At dss+, you don’t just deliver projects, you help save lives, improve performance, and build a more sustainable future. We are a purpose-led global consultancy partnering with organisations in high-risk and asset-intensive industries to solve complex operational challenges across safety, operational excellence, and sustainability. With a heritage rooted in DuPont’s industrial operations, we combine deep expertise, practical problem-solving, and digital innovation to deliver measurable and lasting impact for our clients.<br>Why This Role This role focuses on delivering high-quality outcomes through deep expertise in organizational psychology, behavioral science, and change management. You will play a key role in helping some of the GCC region's largest industrial organisations achieve sustainable transformation by embedding new behaviours, strengthening leadership capability, and improving workforce engagement. Working across large-scale transformation programmes within oil & gas, petrochemicals, mining & metals, and manufacturing environments, you will help clients turn strategy into adoption and lasting cultural change.<br>Your Impact at dss+You will lead specialist workstreams within complex transformation engagements, applying expertise in organizational psychology, behavioral science, and change management to improve safety culture, leadership effectiveness, and workforce performance. Working closely with senior client stakeholders and frontline teams, you will help organisations create the conditions for sustainable behaviour change and measurable transformation outcomes.<br>Key Accountabilities Lead organizational psychology and change management workstreams within client transformation programmes. Apply behavioral science principles to improve safety culture, workforce engagement, and leadership effectiveness. Design and facilitate workshops, assessments, focus groups, and stakeholder engagement activities. Translate behavioural insights and organisational diagnostics into practical interventions and implementation plans. Support the design and execution of change strategies that accelerate workforce adoption of new ways of working. Partner with senior leaders to build commitment, alignment, and ownership for transformation initiatives. Measure and evaluate change outcomes, adoption rates, and cultural transformation progress. Mentor consulting teams and contribute to the development of dss+ methodologies, tools, and intellectual property. Support business development and proposal activities related to organisational transformation and culture change.<br>Who You Are You bring strong analytical thinking, a curious mindset, and the ability to work effectively in diverse, international environments. You are comfortable engaging with stakeholders, solving complex problems, and contributing to meaningful outcomes.<br>Experience Proven experience as an Organizational Psychology, Behavioral Science, or Change Management professional within consulting or large industrial organisations. Demonstrated success supporting large-scale transformation programmes across the GCC region. Experience within oil & gas, petrochemicals, mining & metals, manufacturing, or other asset-intensive industries. Strong track record of translating transformation strategies into measurable workforce adoption and sustained behaviour change. Experience designing and implementing employee engagement, culture change, leadership development, and safety improvement initiatives. Exposure to safety-critical environments and behavioural approaches to risk reduction and performance improvement.<br>Capabilities Deep expertise in organizational psychology, behavioural science, and change management methodologies. Strong understanding of how human behaviour influences safety, operational performance, and organisational culture. Ability to design and deliver behavioural interventions that create measurable business outcomes. Excellent facilitation, stakeholder engagement, and executive communication skills. Ability to influence senior leaders while building trust with frontline teams. Strong analytical capability with experience interpreting organisational and behavioural data.<br>Education & Languages Bachelor's or Master's degree in Psychology, Organizational Psychology, Behavioral Science, Industrial-Organizational Psychology, or a closely related field. Additional certifications in Change Management, Organizational Development, Leadership Coaching, or Behavioral Science are advantageous. Fluent Arabic and English are essential.<br>Mobility Willingness to travel extensively in Saudi Arabia.<br>A Bit More About UsWe are implementers and change-makers. Our teams work from the boardroom to the shop floor, helping organisations build resilience, improve performance, and sustain results over time. Our expertise spans industries including metals and mining, energy, chemicals, manufacturing, and private equity, combining deep operational knowledge with transformation and capability-building expertise.<br>Diversity & Inclusiondss+ is committed to building a diverse workforce and fostering an inclusive culture where everyone is respected, valued, and able to contribute fully. We believe diversity strengthens our organisation and drives better outcomes for our people, our clients, and the communities we serve.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Role purpose Lead or support the functional implementation of ServiceNow Governance, Risk, and Compliance / Integrated Risk Management capabilities.<br> The role translates approved governance and assurance processes into practical ServiceNow requirements and configurations, supports customer workshops, and helps deliver traceable, testable, and adoption-ready solutions.<br> Mandatory experience and knowledge · At least 5 years of relevant GRC, assurance, resilience, or ServiceNow consulting experience, including at least 3 years of hands-on ServiceNow implementation exposure.<br> · Hands-on practitioner or implementation experience in at least one of the following domains: Compliance Management, Business Continuity Management, or Internal Audit.<br> Experience in more than one is strongly preferred.<br> · Demonstrated ServiceNow GRC/IRM implementation experience involving at least one relevant product area such as Policy and Compliance, Risk, Audit, or BCM.<br> · Working knowledge of controls, evidence, issues/findings, remediation, approvals, attestations, assessments, reporting, and audit trails.<br> · Ability to facilitate business workshops and convert business needs into implementable and testable functional requirements.<br> · Experience supporting UAT, defect resolution, data validation, and deployment readiness.<br> · Fluent Arabic language proficiency, spoken and written, is mandatory for this role given direct workshop facilitation with Arabic-speaking policy, compliance, risk, BCM, and audit stakeholders.<br> Preferred experience · Experience with enterprise or regulated organizations, especially banking or financial services.<br> · Exposure to regulatory and control frameworks such as SAMA, ISO 27001, ISO 22301, ISO 31000, COSO, COBIT, NIST, or equivalent.<br> · Experience with third-party risk, operational resilience, regulatory change, control testing, indicators, or issue management.<br> · Ability to review ServiceNow configuration and flows and communicate effectively with developers and architects.<br> Academic and professional certifications · Required: Relevant bachelor’s degree such as Information Systems, Computer Science, Engineering, Business Administration, Risk Management, Accounting, Finance, or a related discipline.<br> · Required: ServiceNow Certified System Administrator (CSA).<br> · Required or to be obtained within the agreed onboarding period: ServiceNow Certified Implementation Specialist – Risk and Compliance (CIS-RC).<br> · Required: At least one relevant professional certification appropriate to the candidate’s domain depth, such as CISA, CIA, CRISC, CGEIT, ISO 27001 Lead Implementer/Lead Auditor, ISO 22301 Lead Implementer/Lead Auditor, CBCI/CBCP, PMI-RMP, or equivalent.<br> · Strongly preferred: Postgraduate qualification in risk, audit, compliance, resilience, information systems, or business administration.<br> Core competencies GRC process design and analytical thinking ServiceNow functional configuration Workshop facilitation and stakeholder management Requirements traceability and documentation Quality, testing, and evidence discipline Scope, dependency, and risk management .<br> · Conduct discovery and process workshops with policy, compliance, risk, BCM, internal audit, control-owner, and technology stakeholders.<br> · Assess current-state processes and define future-state workflows, roles, approvals, notifications, escalations, evidence needs, and reporting requirements.<br> · Configure or guide configuration of applicable ServiceNow GRC/IRM capabilities in line with approved requirements, platform standards, and agreed scope.<br> · Define entity, authority document, policy, control, risk, issue, indicator, continuity, audit, finding, remediation, and evidence relationships where applicable.<br> · Prepare or review functional design documents, user stories, acceptance criteria, configuration workbooks, process flows, and traceability records.<br> · Support data mapping and migration validation for policies, regulatory content, risks, controls, audits, findings, plans, and related historical records.<br> · Support integration requirement definition and functional validation while coordinating technical design and development with the responsible integration team.<br> · Prepare test scenarios; support system integration testing, UAT preparation, defect triage, remediation validation, and business sign-off.<br> · Develop the end user training material and conduct end user training sessions before or after going live.<br> · Provide demonstrations, knowledge transfer, administrator guidance, and functional handover documentation.<br> · Advise stakeholders on practical use of out-of-box GRC/IRM capabilities and identify requests requiring customization, additional licensing, or change control.<br> · Identify scope gaps, dependencies, risks, assumptions, and change requests early; avoid unsupported commitments or undocumented configuration.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
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<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
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<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
The Contract Advisor provides professional contractual and commercial support in the development, administration, and management of contracts within the assigned organization. The role serves as the Contract Proponent representative and provides expert advice throughout the contract lifecycle, from development of requirements and scope of work through execution, administration, amendments, claims, renewals, and close-out. Key Responsibilities<br><br>Provide professional contractual and commercial advice to contract proponents throughout the contract lifecycle. Support the development of contract requirements, scopes of work, commercial terms, and contract documentation. Review and coordinate contracts and amendments through internal review, approval, and execution processes. Administer assigned contracts and monitor contractor performance, compliance, deliverables, milestones, and contractual obligations. Coordinate contract amendments, extensions, renewals, terminations, and other contract actions. Review proposals, bid responses, pricing structures, and contractual terms and provide recommendations. Participate in bid evaluations, bidder qualification, contract negotiations, and preparation of negotiation positions and counteroffers. Mandatory Technical Requirements<br><br>Bachelor's degree in Engineering, Business Administration, Public Administration, Law, Finance, Supply Chain Management, MIS, or a related field. Minimum 12 years of relevant experience, preferably in the petroleum, oil & gas, energy, or related industry. Experience in contract administration, contract development, commercial management, procurement, or a related operational area. Minimum 3 years of progressively responsible experience involving contracting, accounting, auditing, commercial analysis, or related techniques and procedures. Strong knowledge of contract lifecycle management, including contract development, execution, administration, amendments, renewals, claims, and close-out. Knowledge of lump-sum, unit-price, and time-and-materials contracts. Knowledge of corporate contracting policies, procurement procedures, governance requirements, and internal controls. Demonstrated experience in contract performance monitoring, compliance tracking, change control, and contract administration. Experience in bid evaluation, commercial analysis, contractor negotiations, claims management, and contract amendments. Ability to prepare and review scopes of work, contract documentation, commercial analyses, reports, and management presentations. Proficiency in Microsoft Office Suite, particularly Excel, Word, and Power Point, and familiarity with ERP/business systems used for contract administration and reporting. Strong analytical and problem-solving skills with the ability to evaluate proposals, pricing, contractual risks, and commercial exposure. Excellent written and verbal communication skills in English. Ability to communicate effectively with senior management, professional specialists, contractors, and cross-functional teams. Strong organizational and time-management skills with the ability to manage multiple contracts and priorities simultaneously.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Job Description</b>Overview<p>The Mechanical SME will serve as the technical authority for all mechanical engineering aspects of the Projects, providing specialist expertise during design review, construction supervision, testing, commissioning, and handover of bridge-related and infrastructure mechanical systems.</p><br>Your role<p><b>Technical Leadership & Subject Matter Expertise</b></p><br><ul><li>Act as the lead Mechanical Subject Matter Expert (SME) for the Clients.</li><li>Provide technical guidance and specialist support to project management, engineering, construction, and commissioning teams.</li><li>Review and validate mechanical engineering designs, specifications, calculations, and technical submissions.</li><li>Ensure project mechanical systems are designed and constructed in accordance with project requirements, international standards, and client guidelines.</li><li>Lead technical reviews and provide recommendations for optimizing system performance, reliability, and maintainability.</li></ul><p><b>Design Review & Engineering Coordination</b></p><br><ul><li>Review mechanical design packages for compliance with applicable standards and specifications.</li><li>Evaluate contractor shop drawings, material submittals, calculations, and technical proposals.</li><li>Coordinate with civil, structural, electrical, ITS, utility, traffic, and architectural disciplines.</li><li>Resolve design conflicts and multidisciplinary interface issues.</li><li>Participate in value engineering and design optimization initiatives.</li><li>Support technical approvals and design change assessments.</li></ul><p><b>Construction Support & Technical Assurance</b></p><br><ul><li>Monitor construction activities related to mechanical systems installation.</li><li>Verify installation quality and compliance with approved designs and specifications.</li><li>Review contractor method statements and installation procedures.</li><li>Resolve site-related technical issues and oversee corrective actions.</li></ul><p><b>Testing & Commissioning</b></p><br><ul><li>Lead mechanical testing and commissioning activities.</li><li>Review commissioning plans and procedures.</li><li>Witness factory acceptance tests (FAT) and site acceptance tests (SAT).</li><li>Verify system performance against design requirements.</li><li>Ensure successful integration of mechanical systems with electrical, SCADA, and control systems.</li><li>Support operational readiness reviews and handover processes.</li></ul><p><b>Quality Management</b></p><br><ul><li>Ensure compliance with project quality plans and inspection requirements.</li><li>Review inspection and test plans (ITPs) for mechanical works.</li><li>Participate in audits, inspections, and quality reviews.</li><li>Monitor non-conformance reports (NCRs) and corrective action programs.</li><li>Ensure mechanical deliverables meet required quality standards.</li></ul><p><b>Asset Reliability & Maintainability</b></p><br><ul><li>Review mechanical designs for operational efficiency and lifecycle performance.</li><li>Ensure maintainability considerations are incorporated into project designs.</li><li>Support development of operation and maintenance strategies.</li><li>Review spare parts requirements and maintenance documentation.</li><li>Participate in asset management planning and handover activities.</li></ul><p><b>Risk Management</b></p><br><ul><li>Identify technical risks associated with mechanical systems.</li><li>Develop mitigation strategies and engineering solutions.</li><li>Review constructability, operability, and maintainability risks.</li><li>Provide recommendations for reducing lifecycle and operational risks.</li><li>Support technical risk assessments and project reviews.</li></ul><p><b>Health, Safety & Environmental Compliance</b></p><br><ul><li>Ensure mechanical systems are designed and installed in compliance with project HSE requirements.</li><li>Support safe construction and commissioning activities.</li><li>Participate in hazard identification and safety reviews.</li><li>Ensure compliance with environmental and sustainability objectives.</li><li>Promote safe operation and maintenance practices.</li></ul>About you<p><b>Qualifications</b></p><br><ul><li>Bachelor's Degree in Mechanical Engineering.</li><li>Master's Degree in Mechanical Engineering, Infrastructure Engineering, or Engineering Management is preferred.</li><li>Chartered Engineer (CEng) or Professional Engineer (PE) status is highly desirable.</li><li>Membership with recognized institutions such as IMechE, ASME, or equivalent is preferred.</li></ul><p><b>Experience Requirements</b></p><br><ul><li>Minimum 15 years of experience in mechanical engineering within major infrastructure projects.</li><li>Minimum 10 years of experience supporting bridge, highway, transportation, or urban infrastructure developments.</li><li>Previous experience on mega infrastructure projects valued above USD 250 million.</li><li>GCC and Saudi Arabia project experience is highly desirable.</li></ul><p><b>Key Skills</b></p><br><ul><li>Expert-level mechanical technical knowledge.</li><li>Strong multidisciplinary coordination capabilities.</li><li>Design review and engineering assurance expertise.</li><li>Problem-solving and technical decision-making skills.</li><li>Strong stakeholder management abilities.</li><li>Excellent report writing and presentation skills.</li><li>Testing and commissioning leadership.</li><li>Risk management and constructability review capabilities.</li></ul><p><b>Behavioral Competencies</b></p><br><ul><li>Strategic and analytical thinker.</li><li>Strong technical leadership skills.</li><li>Proactive and solution-oriented approach.</li><li>High level of professionalism and accountability.</li><li>Ability to influence project decisions at senior levels.</li><li>Collaborative and team-oriented mindset.</li><li>Commitment to quality, safety, and operational excellence.</li></ul><span>Rewards & benefits</span><p><span>Explore the rewards and benefits that help you thrive – at every stage of your life and your career.</span></p><br><p><span>This includes:</span></p><br><ul><li><span>Tax-free salary.</span></li><li><span>Life insurance coverage.</span></li><li><span>Medical insurance.</span></li><li><span>Annual leave balance.</span></li><li><span>Company gratuity scheme.</span></li><li><span>Discretionary bonus program.</span></li><li><span>Annual flight contribution.</span></li><li><span>Transportation & housing allowances.</span></li><li><span>Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.</span></li></ul><p><span>Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.</span></p><br><span>About AtkinsRéalis</span><p><span>We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. </span></p><br><p><span>Find out more.</span></p><br><b>Worker Type</b>Employee<b>Job Type</b>Regular<p><span><i>At </i></span> <i><span>AtkinsRéalis</span></i><span><i>, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. </i></span></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<div><div ><p ><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p ><span > </span></p><p ><span >Would you like to become part of the world's most international company in the world?</span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p ><span > <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><p ><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p ><span > </span></p><p ><strong><span ></span></strong></p><p ><strong><span ></span></strong></p><p ><strong><span >Overall Role Purpose </span></strong></p><p ><span ></span></p><p class="MsoPlainText" align="left" ><span >The call center Advisor is responsible for answering customer inbound calls and inquiries:</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Ensure customers bookings and traces are actioned as per network standards</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span ><span> </span>Provide a competent, courteous, efficient and proactive point of contact for customers both internal & extrnal </span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Responsible to be on time when scheduled and to adhere to the schedule as stated by the management. </span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Responsible in helping to achieve revenue and upselling targets through effectively promoting and selling DHL’s products and value added service.</span></p><p ><strong><span ></span></strong></p><p ><strong><span >Your Tasks:</span></strong><span ></span></p><p class="MsoPlainText" align="left" ><span >Service Quality:</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Arrange Booking for pickup.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Customer complaint handling</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Transfer Calls</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Make follow up Calls.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Tracing shipment.<span> </span>Open and provide information.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Capture all types of Calls.</span></p><p><span ></span></p><p class="MsoPlainText" align="left" ><span >Customer Service:</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Supply correct & precise information to customers and advise customers of shipment acceptance & carriage.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Sell insurance to customers wherever possible.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Always support customer requests and follow up when needed.</span></p><p><span ></span></p><p><span >Open tracing files, updating customer with shipment process, call the operation to check time of delivery, provide customer with shipping process and requirements, register booking, generate sales leads, open quotes, sells the products and service, address complaints, maintain good relationship with the customers by providing them with the highest quality service possible to offer. </span></p><p><strong><span >Your Profile:</span></strong><span ></span></p><ul><li><span >High school education or above</span></li><li><span >Preferable 1 year experience on Customer service</span></li><li><span >Previous call center experience</span></li><li><span >Previous experience dealing with a wide range of customers face to face or over the phone in busy service industries. </span></li><li><span >Previous experience of telephone and/or electronic order booking system </span></li><li><span >Demonstrated success in achieving target through selling service and products. </span></li><li><span >Excellent typing skills</span></li><li><span >Strong written and verbal communication skills are essential.</span></li><li><span >Fluent in English, Arabic language is an added advantage.</span></li><li><span >Critical thinking</span></li><li><span >Attention to detail.</span></li><li><span >Be an effective team player.</span></li></ul><p ><span ></span></p><p ><strong><span >Our Offer:</span></strong></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Strong career support in an international environment.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Great culture and colleagues.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Multifarious benefit program.</span></p><p class="MsoNoSpacing"><span ></span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p ><span > </span></p><p ><strong><span >We look forward to receiving your application!</span></strong></p><p ><span > </span></p></div><br></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Eaton is a power management company where we provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technology and services. Eaton has approximately 96,000 employees and sells products to customers in more than 175 countries.</p><br><br><p>Eaton has been a key player in the Middle East for 40 years. </p><br><br><b>What you’ll do:</b> <br><p>Currently we are seeking <strong>Senior Service Sales Specialist - Power Quality</strong>, onsite in <strong>Riyadh</strong> Saudi Arabia. </p><br><br><p>As a Senior Sales Specialist, you will be responsible for driving service sales growth across the Kingdom of Saudi Arabia by managing existing customer relationships and developing new business opportunities within the Power Quality Services portfolio.</p><br><br><ul><li>Drive growth of Power Quality Services revenue through maintenance contracts, modernization projects, battery replacements, upgrades, spare parts sales, and replacement opportunities.</li><li>Acquire, develop and execute account strategies for key customers across industries such as Oil & Gas, Data Centers, Telecommunications, Healthcare, Banking, and Utilities.</li><li>Build strong relationships with decision-makers, influencers, consultants, and end users throughout the customer value chain.</li><li>Identify and pursue new business opportunities while maximizing value from existing accounts.</li><li>Collaborate closely with service, engineering, and operations teams to deliver customer-focused solutions.</li><li>Conduct regular customer visits across Saudi Arabia and maintain a strong presence in strategic markets.</li><li>Support customers with service recommendations, lifecycle management strategies, and replacement planning for critical power infrastructure.</li><li>Contribute to quarterly and annual business growth objectives across the KSA territory.</li></ul><br><b>Qualifications:</b> <br><ul><li>Bachelor’s degree in Electrical Engineering or a related engineering discipline (e.g., Electronics or Mechatronics Engineering).</li><li>5-8 years of experience in UPS, critical power, power quality, or related technical sales environments.</li><li>Proven experience selling UPS-related services, maintenance contracts, upgrades, battery solutions, modernization projects, or power quality solutions.</li><li>Experience working with major end users and key accounts within Saudi Arabia.</li></ul><br><b>Skills:</b> <br><ul><li>Strong sales, business development, and negotiation skills with a proven record of achieving targets.</li><li>Demonstrated success managing key accounts and developing relationships with decision-makers within major KSA organizations.</li><li>Strong understanding of service sales and aftermarket business models</li><li>Arabic language skills are highly desirable.</li><li>We welcome applications from Saudi national</li></ul><br><p>All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws. </p><br><br><p>We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Wood is currently seeking an HSE Advisor to support our Projects business. The position may initially be office-based in Al Khobar, Riyadh, or Jubail, prior to mobilising to a site-based assignment in Saudi Arabia on an 8/2 rotation.</p><br><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement </b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br><p> <strong>What we can offer </strong></p><br><ul> <li><strong>Medical Insurance </strong>- Ensures specialist care is available to you and eligible family members residing in country. Pre-existing medical conditions are covered. No limit on number of children covered under the policy however age and coverage limits apply in line with KSA CCHI rules. Option to select higher medical cover payable at employees own expense.</li> <li><strong>Employee Assistance Programme - </strong>Allows you to feel comfortable knowing that you or your immediate family members can confidentially discuss any work or personal issues that are an inevitable part of life. The program helps support your mental, physical, social & financial well-being.</li> <li><strong>GOSI (Social Insurance) - </strong>Payable to KSA employees, social insurance contributions are paid by the company in line with Government legislation to cover occupational hazards.</li> <li><strong>End of Service Gratuity - </strong>In line with KSA Labour Law, all employees are eligible for an End of Service benefit.</li> <li><strong>Examination Leave - </strong>Upon company approval to enroll in an education institute or to continue within such institution, employees have the right to fully paid leave to sit for an examination of an unrepeated year. Leave duration is based on the days of actual examination and must be applied for no less than fifteen days prior exam</li> <li><strong>Professional Memberships - </strong>One professional membership, registration, subscription, certification and/or license cost per annum for all active Wood employees. The membership must be relevant to the role you are currently employed in or be part of a development plan. Reimbursement should be claimed via the expenses procedure system, with supporting evidence.</li> <li><strong>Inspire Awards - </strong>Our annual awards programme is all about recognising and celebrating our inspirational colleagues – those designing the future, upholding our values and playing a pivotal role in delivering our strategy. Employees can recognise those who inspire them and make their day by nominating them for their hard work, innovation and tenacity.</li> <li><strong>Long Service Award - </strong>Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years’ service of our employees at 5 year service milestones.</li> <li> <p><strong>Career Development Champions - </strong>Prioritizes structured growth through goal setting and resource utilization. Employees use tools for planning and feedback, with managers actively coaching and mentoring to support advancement. Continuous learning and development are emphasized to help employees achieve their career goals effectively.</p><br> </li></ul><p><span><strong>Responsibilities </strong></span></p><br><ul> <li>Developing annual HSE improvement plans in line with Company and Client strategic and business <br> unit objectives </li> <li>Managing the project HSE interface requirements; ensuring compliance with all existing interface <br> documents and in the development of future plans. </li> <li> Ensuring the requirements stipulated in HSE interface documents/plans are communicated to all <br> relevant personnel </li> <li>SupportingHSE incident investigations and undertaking the appropriate reporting requirements. </li> <li>Assist in coordinating internal and external audits </li> <li>Communicating the important messages from incidents and accidents as a part of the Lessonslearned process to all relevant parties </li> <li> Promoting and communicating lessons learned from within their own project; reporting deficiencies <br> within project and corporate functions and recording all reportable issues within company action <br> tracking and incident reporting systems </li> <li> Ensuring that emergency response arrangements are in place and are communicated to all <br> personnel; ensuring that project requirements align with Client requirements if these take <br> precedence </li> <li> Liaising with and building relationship with Client HSE Reps and site Safety Reps as required </li> <li>Managing attendance and participation at project HSE meetings, workshops and forums. </li> <li> Maintaining a system for monitoring HSE performance </li> <li>Developing a site HSE visit programme for both self and for project/contract management and for <br> Corporate HSE management </li> <li> Promoting workforce involvement in all HSE activities, initiatives and programmes</li></ul><br>Qualifications:<br><p>Knowledge, skills and experience: </p><br><ul> <li>2-5 years in a technical role, or association with HSE role in another industry </li> <li>Familiarisation with industry regulations </li> <li>Good planning and organisational skills </li> <li>Effective/competent MS Office Suite User </li> <li>High level of communication skills in both written and spoken format</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h3 >About the Role</h3>
<p >Honeywell Technologies is seeking a Cyber Security Consultant to provide onsite and offsite cyber security services for industrial Process Control Networks. This full-time position is based in Saudi Arabia and serves customers across various markets including Oil and Gas, Hydrocarbon Processing, Power Generation, Pulp, Paper & Printing, Continuous Web Solutions, Petrochemicals, Life Sciences, and Metals, Minerals and Mining.</p>
<h3 >Role Responsibilities</h3>
<ul >
<li >Act as the primary customer interface to ensure proposed solutions align with business needs.</li>
<li >Maintain technical competency with the Honeywell Process Solutions security and networking product/systems portfolio, alongside expert knowledge in specific designated security/network disciplines.</li>
<li >Develop and maintain trusted relationships with internal and external customers by providing accurate and efficient technical/engineering support.</li>
<li >Respond to customer inquiries, questions, and issues by diagnosing problems and providing appropriate technical solutions in a timely manner.</li>
<li >Maintain knowledge of current industry security standards such as NIST, NCA, IEC-62443, and ISO27001.</li>
<li >Maintain relevant cyber security certifications.</li>
</ul>
<h3 >Required Qualifications and Experience</h3>
<ul >
<li >5-10 years of experience in cyber security, particularly within industrial Process Control Networks.</li>
<li >Demonstrated experience in consulting, troubleshooting, network designs, implementation, and assessments.</li>
<li >Proficiency in current industry security standards.</li>
<li >Current cyber security certifications.</li>
</ul>
<h3 >Work Environment and Travel</h3>
<p >This role involves providing services both onsite and offsite for customers. The position requires significant travel, estimated between 30% and 65%.</p>
<h3 >About Honeywell Technologies</h3>
<p >Honeywell Technologies is a global automation company focused on solving mission-critical challenges and enhancing quality of life. The company serves the building, industrial, and process sectors with a portfolio of services, solutions, and products, supported by its Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. With over 50,000 employees and decades of data from a global installed base, Honeywell Technologies aims to lead the industrial sector's transition from automation to autonomy.</p>
<div><div ><p ><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p ><span > </span></p><p ><span >Would you like to become part of the world's most international company in the world?</span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p ><span > <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><p ><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p ><span > </span></p><p ><strong><span ></span></strong></p><p ><strong><span ></span></strong></p><p ><strong><span >Overall Role Purpose </span></strong></p><p ><span ></span></p><p class="MsoPlainText" align="left" ><span >The call center Advisor is responsible for answering customer inbound calls and inquiries:</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Ensure customers bookings and traces are actioned as per network standards</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span ><span> </span>Provide a competent, courteous, efficient and proactive point of contact for customers both internal & extrnal </span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Responsible to be on time when scheduled and to adhere to the schedule as stated by the management. </span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Responsible in helping to achieve revenue and upselling targets through effectively promoting and selling DHL’s products and value added service.</span></p><p ><strong><span ></span></strong></p><p ><strong><span >Your Tasks:</span></strong><span ></span></p><p class="MsoPlainText" align="left" ><span >Service Quality:</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Arrange Booking for pickup.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Customer complaint handling</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Transfer Calls</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Make follow up Calls.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Tracing shipment.<span> </span>Open and provide information.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Capture all types of Calls.</span></p><p><span ></span></p><p class="MsoPlainText" align="left" ><span >Customer Service:</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Supply correct & precise information to customers and advise customers of shipment acceptance & carriage.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Sell insurance to customers wherever possible.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Always support customer requests and follow up when needed.</span></p><p><span ></span></p><p><span >Open tracing files, updating customer with shipment process, call the operation to check time of delivery, provide customer with shipping process and requirements, register booking, generate sales leads, open quotes, sells the products and service, address complaints, maintain good relationship with the customers by providing them with the highest quality service possible to offer. </span></p><p><strong><span >Your Profile:</span></strong><span ></span></p><ul><li><span >High school education or above</span></li><li><span >Preferable 1 year experience on Customer service</span></li><li><span >Previous call center experience</span></li><li><span >Previous experience dealing with a wide range of customers face to face or over the phone in busy service industries. </span></li><li><span >Previous experience of telephone and/or electronic order booking system </span></li><li><span >Demonstrated success in achieving target through selling service and products. </span></li><li><span >Excellent typing skills</span></li><li><span >Strong written and verbal communication skills are essential.</span></li><li><span >Fluent in English, Arabic language is an added advantage.</span></li><li><span >Critical thinking</span></li><li><span >Attention to detail.</span></li><li><span >Be an effective team player.</span></li></ul><p ><span ></span></p><p ><strong><span >Our Offer:</span></strong></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Strong career support in an international environment.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Great culture and colleagues.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Multifarious benefit program.</span></p><p class="MsoNoSpacing"><span ></span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p ><span > </span></p><p ><strong><span >We look forward to receiving your application!</span></strong></p><p ><span > </span></p></div><br></div>