Operation Specialist Jobs - Al Ahsa Saudi

Engagement details:Job Title: Divisional Parts Manager – Machinery Division Client: Prominent business conglomerate Employment type: Permanent Location: Onsite in Dammam, KSAExperience level: 10+ years<br>Role Overview:Our client, a prominent business conglomerate in Dammam, KSA, is seeking an experienced Divisional Parts Manager – Machinery Division who will be responsible for growing parts market share (parts exploration %) for represented OEMs, while ensuring high parts availability, disciplined inventory governance, and sustainable profitability.<br>The role owns the Parts divisional P&L and defines the parts growth, availability, procurement, and inventory management model required to support service uptime and aftermarket value creation.<br>Key Responsibilities:<br>Parts Market Share & Availability Grow parts exploration % across the installed base Ensure high availability to customers and internal Service operations Balance availability targets with working-capital discipline<br>Parts P&L & Inventory Governance Full accountability for Parts divisional P&LControl inventory investment, ageing, and provisioning risk Lead structured inventory reviews and mitigation initiatives<br>Procurement & Systems Governance Own parts procurement logic and ERP configuration standards Govern purchasing rules and demand-led ordering discipline Provide functional leadership to Inventory Control & Planning<br>Financial & AR Discipline Ensure parts sales support strong billing and AR compliance Prevent revenue leakage and margin distortion<br>Compliance, ISO & Audit Functional owner for Parts compliance under ISO 9001 and ISO 14001Own closure of Parts-related audit findings<br>Skills, Competencies & Attributes Strong parts and supply-chain expertise Deep understanding of inventory economics and OEM aftermarket models Highly disciplined and detail-oriented Strong financial and systems literacy<br>Key Skills and Qualifications:10 years’ experience in parts leadership within machinery or capital equipment industries Proven Parts P&L and inventory governance accountability Strong ERP , procurement experience and financial systems competence essential Supply chain, engineering, or business degree required Demonstrated success in Increasing parts exploration % ,supporting service uptime and reducing ageing and obsolete stock. Experience in ISO-certified and highly audited environment

Company Description Elegant Services Group - ELITE (ESG) is a leading provider of professional security guarding services across the Kingdom of Saudi Arabia, focused on protecting people, property, and critical assets. The organization delivers tailored security solutions that combine skilled Saudi security personnel, K9 units, and advanced security technology to meet diverse client needs. ESG has a strong regional presence, with branch offices in Riyadh, Jeddah, Jubail, and Al-Khafji enabling rapid response and local support. The group also offers certified security training programs and has contributed to regional security standards by hosting international security conferences and exhibitions. ESG’s services range from manned guarding and armed security to access control, cash escort, and centralized security console operations.<br>Role Description The Sales Marketing Executive will support ESG’s growth by promoting security services, building client relationships, and driving new business opportunities in across the Kingdom. This role involves identifying potential clients, conducting market outreach, and presenting ESG’s service offerings to organizations across various sectors. Day-to-day tasks include developing and executing sales and marketing, calling prospective new clients, preparing proposals and presentations, coordinating with operations teams on client requirements, and maintaining accurate records of leads, opportunities, and customer interactions. The individual will monitor market trends and competitors, participate in local events or meetings to represent ESG, and ensure that all client communications reflect the company’s professional standards and brand positioning.<br>Qualifications Candidates should possess skills in Market Planning and Marketing to develop and implement effective promotional strategies. Candidates should possess skills in Market Research to analyze customer needs, industry trends, and competitor activity. Candidates should possess strong Communication skills to engage with clients, prepare clear proposals, and collaborate with internal teams. Candidates should possess Sales skills to manage the full sales cycle, from lead generation through negotiation to closing deals. Experience in security services, facilities management, or related industries is an advantage. Proven ability to work on-site with cross-functional teams and meet targets within agreed timelines. Proficiency in basic office software (e.g., CRM tools, presentations, spreadsheets) is preferred. Relevant diploma or bachelor’s degree in Business, Marketing, or a related field is beneficial. Arabic & English language required.

Who Are We❓<br><br>We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving Saa S companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest Saa S funding round in MENA, boosting its innovation capabilities to better serve business owners.<br><br>The Job in a Nutshell????<br><br>Here is an opportunity to those of you who are motivated by ambitious targets and goals! We are hiring Senior Sales Executive to focus on outreach, prospecting, lead qualification, and closing for our product You will be connecting with as many leads as possible and determining on good customer fit.<br><br>Moving leads through the sales pipeline and push towards lead closure when possible. If you wish to join the new team who will be owning the success of our product, and add a new success story to your career journey, apply now!<br><br>What You will Do ❓<br><br> Achieve Targets: Maintain a high closing ratio on qualified leads. Meet and exceed daily, weekly, and monthly KPIs to hit sales targets Lead Generation and Acquisition: Generate new leads by leveraging digital marketing campaigns and participating in industry networking events. Convert demo sessions into confirmed sales Relationship Management: Establish relationships with new strategic partners and maintain positive business relationships with existing and potential partners to ensure future sales CRM Proficiency: Use CRM systems to follow up on projects and cases related to customers, ensuring meticulous tracking and reporting of sales activities Data-Driven Approach: Leverage data and CRM insights to inform sales strategies and optimize performance Pipeline Generation: Proven ability to generate a sales pipeline that is four times the monthly quota Skill Development: Complete all scheduled training sessions on new product features and advanced sales techniques. Achieve high scores on product knowledge assessments Innovative Mindset: Foster a creative and dynamic startup attitude, contributing innovative ideas to drive business growth<br><br>What Are We Looking For❓<br><br> Educational Background: BS/BA degree in Business, Information Technology, Computer Science, or a related field Sales Experience: 4-5 years of direct sales experience in Information Technology, FMCG, Software, or Saa S industries is preferred. Talented fresh graduates with a passion for Saa S sales will also be considered Analytical Skills: Strong analytical and problem-solving abilities Communication Skills: Excellent communication skills in English and Arabic. Fluency in other languages is a plus Mobility: Valid driver's license and access to a personal car, with a willingness to conduct fieldwork Independence: Self-starter with the ability to work independently across functional groups and manage multiple initiatives simultaneously Adaptability: Flexibility to thrive in a fast-paced and evolving environment Passion: Enthusiasm for technology and being part of a fast-growing Saa S company<br><br>Who Will Excel❓<br><br>Previous experience in the Saa S, technology, or F&B industry A proactive approach with a track record of exceeding sales targets A collaborative team player with a passion for driving growth and innovation Restaurant operations experience is a plus<br><br>What We Offer You❗<br><br>We believe you will love working at Foodics!<br><br>We have an inclusive and diverse culture that encourages innovation and flexibility in-offices We offer highly competitive compensation packages, including bonuses and the potential for shares We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company

STRUCTURAL integrates technology-driven solutions with specialty contracting services to repair, protect, strengthen and enhance the existing infrastructure, directly with owners, and in partnership with engineering companies and other contractors.<br>STRUCTURAL offers a wide range of specialty repair and maintenance services and is the largest concrete repair contractor in the United States and the GCC, with roughly 4,500 employees working from locations nationwide and in select international markets.<br>STRUCTURAL KSA office is currently recruiting for a Business Development Manager to develop new and strengthen existing client relationships throughout the Kingdom of Saudi Arabia (KSA). <br>As a Business Development Manager, you will be accountable for bringing the specialty capabilities of STRUCTURAL to the Industrial market. Construction projects within the Industrial market include but are not limited to structural strengthening, structural concrete repair, waterproofing, soil stabilization and strengthening and corrosion control. You will collaborate with our Technologies, Engineering and Operations teams to develop solutions that tackle the toughest construction challenges and meet the needs of our valued customers.<br>The successful candidate will also be responsible for:<br>Supporting STRUCTURAL by performing sales functions on high-value projects in the Industrial market segments to include oil & gas, refining, manufacturing, power, ports, and water/wastewater. Manages sales process on projects with complexity, generally from SAR 100,000 up to SAR 50,000,000 and supports pre-construction team on any size project Foster existing client relationships and develop new relationships to meet financial goals. After receiving appropriate training, give presentations to potential clients on our Infrastructure Maintenance solutions and work with Construction divisions and Technologies to follow up on feedback and inquiries that arise from presentations. Actively participate in industry events and present at tradeshows as appropriate. Participate in web-based meetings, in-person meetings, emails, and phone calls with Company’s current, assigned and potential clients as needed. Follow up, pursue, and communicate information on project and client leads provided by the Inside Sales team. Assist with drafting proposals for Industrial Infrastructure Maintenance projects and necessary revisions. Assist with assembly of bid packages for Strengthening projects as necessary or requested. Attend jobsite walks and pre-bid meetings as needed. Participate in project review calls and maintain up to date CRM database powered by Salesforce for Industrial projects. Update the existing company contact databases with new contacts obtained from presentations, meetings, conferences, etc. Work with the Structural Group’s marketing resources to help develop this database and reach out to key targets.<br>Successful candidates must meet the following criteria to be considered for this exciting opportunity:<br>Candidates who possess a bachelor’s degree may be given preference7+ sales experience desired, building relationships, and expanding a client base in the industrial market. Preferably 5 of those years selling specialty construction services or products / services to end users within the KSA Industrial market Strong knowledge of KSA’s Industrial client base including market segments oil & gas, refining, manufacturing, power, ports, and water/wastewater. Self-starter with high energy Track record of success meeting or exceeding sales goals/quotas utilizing a CRM system Strong understanding of process is required to promote and implement engineered services and products through a complex and extended sales cycle, typically for existing structures. Capable of learning and sharing information on engineered products, their functions, applicability, and standards along with understanding of proposal development. Travel within Saudi Arabia region 80% of the time (east and west coasts)<br>Our ideal Business Development candidate is an innovative, but decisive individual who can work effectively in a highly collaborative, team-based environment; has the ability to set goals and expectations and hold others accountable; can encourage and mentor others; is approachable, empathetic and outgoing; can quickly gain trust and respect; and is able to establish and maintain relationships.<br>STRUCTURAL, a Structural Group Company, is proud of a company culture that promotes 24/7 safety and quality. We offer competitive compensation and benefits including medical and paid holidays, vacation, tuition reimbursement, career development and growth opportunities, and a caring work environment.

Overview:<br>The Presales Expert (HSSE & Sustainability) is responsible for supporting business opportunities by translating health, safety, security, environmental (HSSE), and sustainability requirements into practical and commercially viable digital solutions. The role collaborates with business development, product, engineering, and delivery teams throughout the presales lifecycle to support opportunity qualification, solution design, proposal development, and customer engagements. The position requires strong knowledge of industrial safety, environmental management, sustainability practices, and ESG reporting frameworks, combined with solution consulting capabilities and the ability to engage effectively with business and technical stakeholders. As an individual contributor, the role supports business growth by providing domain expertise, contributing to solution development, and helping customers address regulatory and operational challenges through digital technologies.<br>Key Responsibilities:<br>• Support presales activities throughout the opportunity lifecycle, including opportunity qualification, RFP/RFI responses, solution presentations, proof-of-concept engagements, and proposal development.• Collaborate with business development and commercial teams to understand customer requirements and develop value-driven solution proposals for clients across energy, mining, manufacturing, infrastructure, and other industrial sectors.• Prepare solution documentation, technical narratives, implementation approaches, and commercial inputs for customer proposals.• Support opportunity tracking and contribute customer, market, and competitive insights to strengthen business opportunities.• Develop and maintain reusable proposal content, solution templates, case studies, and presales assets for HSSE and sustainability use cases.• Contribute to improving proposal quality, presales processes, and customer engagement activities.• Support the design of digital solutions addressing incident management, permit-to-work, environmental monitoring, ESG data management, sustainability reporting, and regulatory compliance.• Assist in translating regulatory and operational requirements into practical, scalable, and deliverable digital solutions aligned with customer objectives.• Support technical discussions by presenting solution capabilities, business benefits, and implementation considerations during customer engagements.• Apply knowledge of industrial safety standards, environmental management practices, and ESG reporting frameworks to support solution development.• Maintain awareness of evolving ESG regulations, industrial safety requirements, and digital technology trends to support continuous enhancement of solution offerings.• Ensure proposed solutions align with recognized frameworks and standards, including ISO 45001, ISO 14001, OSHA, GRI, CSRD, TCFD, SEC climate disclosure requirements, and other applicable regulatory guidelines.• Participate in discovery workshops, technical assessments, and solution presentations with HSE, sustainability, operations, and technology stakeholders.• Build effective working relationships with customer stakeholders by providing consultative support and industry insights on HSSE and sustainability transformation initiatives.• Collaborate closely with product, engineering, delivery, and commercial teams to ensure proposed solutions are technically feasible and aligned with implementation capabilities.• Support the successful transition of opportunities from presales to delivery through effective documentation and knowledge transfer.• Contribute to the development and maintenance of solution assets, industry use cases, methodologies, and knowledge repositories for HSSE and sustainability solutions.• Share knowledge, lessons learned, and industry best practices with colleagues and project teams.• Support continuous improvement initiatives that strengthen presales effectiveness, regulatory positioning, customer experience, and solution quality.• Maintain awareness of emerging regulations, sustainability trends, and industry best practices to support ongoing capability development.<br>Qualifications:<br>Education:• Bachelor's degree in Environmental Engineering, Occupational Health & Safety, Sustainability, Engineering, Computer Science, Business Administration, or related discipline.• Professional certifications in sustainability, environmental management, occupational health and safety, ESG reporting, digital technologies, or related disciplines are preferred.<br>Experience:• 8–12 years of experience in presales, solution consulting, technical sales, digital transformation, or consulting roles within HSSE, EHS technology, sustainability, or related industrial sectors.• Experience supporting B2B opportunities involving HSSE, ESG, sustainability, or industrial technology solutions.• Experience working with industrial organizations across energy, mining, manufacturing, infrastructure, or similar sectors is preferred.<br>Skills & Competencies:• Good understanding of industrial safety, environmental management, and sustainability reporting processes.• Familiarity with major ESG reporting frameworks, including GRI, CSRD, TCFD, SEC climate disclosure requirements, and related regulatory standards.• Working knowledge of industrial safety standards and management systems, including ISO 45001, ISO 14001, OSHA, and related compliance frameworks.• Good solution consulting, business analysis, and requirements gathering skills.• Ability to translate customer regulatory and operational requirements into practical and commercially viable digital solutions.• Strong understanding of compliance-driven business environments and digital platforms supporting HSSE and sustainability management.• Strong proposal preparation and technical documentation skills.• Effective stakeholder management and communication skills across business and technical teams.

GENERAL MANAGERWesteel Metal Industries I. L. L. C. Location: Dammam, Saudi Arabia Industry: Steel Fabrication / Structural Steel / Pre-Engineered Buildings (PEB) Position: General Manager Reporting To: Executive Management / Shareholders About Westeel Westeel Metal Industries is a growing steel fabrication and pre-engineered building company serving industrial, commercial, energy, infrastructure, and general construction sectors. With operations serving Saudi Arabia and Syria, Westeel is focused on developing a strong regional manufacturing platform built around engineering capability, efficient production, competitive procurement, strict quality control, reliable project delivery, and long-term customer relationships. As the business continues to expand its production capacity and market presence, Westeel is seeking an experienced and commercially driven General Manager to lead the company through its next stage of growth. Position Objective The General Manager will have overall responsibility for the performance of Westeel, including sales, estimation, engineering, procurement, production, project execution, quality, financial performance, workforce productivity, and business development. The successful candidate must be capable of running the company as a complete business—not simply managing factory operations. The GM will be expected to establish clear targets, build a strong management team, improve systems and controls, increase production efficiency, expand Westeel's customer base, and ensure that projects are delivered profitably, safely, on time, and to the required quality standards. Key Responsibilities Business Leadership & P&LTake full responsibility for Westeel's operational and financial performance. Develop and implement the company's annual business plan, budget, revenue targets, production targets, and profitability objectives. Monitor revenue, gross margin, overheads, cash flow, receivables, production costs, and overall profitability. Provide management with clear monthly reporting covering commercial, operational, production, and financial performance. Identify underperformance early and implement corrective actions. Build scalable systems and organizational structures capable of supporting significant future growth. Sales & Business Development Lead the commercial growth of Westeel across Saudi Arabia and regional markets. Develop strong relationships with EPC contractors, industrial companies, developers, consultants, government entities, and major private-sector clients. Build and manage a structured sales pipeline. Ensure the sales team actively develops new customers rather than depending solely on existing relationships or incoming inquiries. Review major quotations, commercial proposals, and contract negotiations. Ensure projects are selected based on profitability, capacity, strategic value, and commercial risk. Support development of long-term framework agreements and strategic customer relationships. Estimation & Commercial Control Ensure accurate estimation of steel tonnage, material cost, fabrication hours, engineering cost, transport, erection, subcontracting, overhead, and project risk. Establish strong tender review and bid approval procedures. Ensure quotations reflect realistic production and procurement costs. Monitor estimated versus actual project costs and use completed-project data to improve future estimates. Protect company margins during contract negotiation and project execution. Prevent uncontrolled discounts, scope gaps, and commercially weak commitments. Engineering & PEBOversee structural steel and PEB engineering functions. Ensure designs are optimized for safety, constructability, fabrication efficiency, and steel weight. Promote value engineering and economical structural solutions. Ensure engineering deliverables are completed according to project schedules. Strengthen coordination between engineering, estimation, procurement, production, and site teams. Ensure compliance with applicable international and local codes and customer specifications. Manufacturing & Production Take overall responsibility for factory production performance. Establish clear weekly and monthly production targets measured in tonnes, fabrication hours, utilization, productivity, and delivery performance. Improve factory workflow from raw material receiving through cutting, drilling, fitting, welding, blasting, painting, packing, and dispatch. Minimize bottlenecks, idle manpower, excessive overtime, rework, and material waste. Ensure proper production planning and capacity allocation between projects. Develop measurable productivity benchmarks for each production activity. Drive continuous improvement and increasing automation within the factory. Ensure machinery and equipment are properly utilized, maintained, and upgraded when commercially justified. Procurement & Supply Chain Develop reliable sources for structural steel plates, coils, beams, channels, angles, consumables, paint systems, fasteners, and other required materials. Establish strong supplier qualification and procurement controls. Maintain competitive sourcing without compromising material quality or delivery reliability. Reduce dependence on single suppliers. Negotiate strategic supply agreements where appropriate. Coordinate procurement closely with production schedules to minimize shortages and excessive inventory. Ensure traceability of materials and compliance with project specifications. Project Delivery Maintain oversight of major projects from award through engineering, procurement, fabrication, delivery, erection, completion, and collection. Ensure contractual milestones are achieved. Monitor project schedules and intervene before delays become critical. Ensure clear responsibility between factory, project management, logistics, and erection teams. Maintain strong relationships with clients throughout project execution. Ensure variations and additional works are properly documented and commercially recovered. Quality, HSE & Compliance Maintain a strong quality-management culture throughout the organization. Ensure fabrication complies with approved drawings, welding procedures, inspection requirements, material specifications, and applicable standards. Reduce NCRs, customer complaints, rejected material, repair welding, and rework. Maintain proper welding qualifications, inspection records, material certificates, traceability, and quality documentation. Ensure strong HSE standards across factory and project sites. Ensure company operations comply with regulatory, contractual, and internal governance requirements. People & Organization Build a competent and accountable management team. Define clear responsibilities and reporting lines across departments. Establish KPIs for department heads and key personnel. Conduct structured management and performance-review meetings. Identify skills gaps and recruit strong technical and commercial personnel where required. Develop internal talent and succession planning. Create a culture based on accountability, urgency, teamwork, transparency, and measurable performance. Take corrective action where persistent underperformance exists. Key Performance Indicators Performance will be evaluated against measurable business results including:Annual revenue and sales growth Gross profit and net profitability Steel tonnage sold and fabricated Factory productivity and utilization Production cost per tonne Material utilization and scrap percentage On-time project completion Engineering turnaround time Procurement savings and material availability Customer acquisition and repeat business Tender conversion rate Accounts receivable and cash collection Reduction in rework and NCRsEmployee productivity HSE performance Candidate Requirements The ideal candidate should have:Bachelor's degree in Mechanical Engineering, Civil/Structural Engineering, Industrial Engineering, or a related discipline. MBA or postgraduate business qualification is an advantage. Minimum 15 years of relevant experience, preferably within structural steel fabrication, PEB, heavy fabrication, or industrial manufacturing. Minimum 5 years in a senior management, General Manager, Plant Head, Business Unit Head, or equivalent leadership position. Strong understanding of structural steel fabrication and PEB operations. Demonstrated experience managing a manufacturing P&L. Strong knowledge of steel procurement, fabrication economics, production planning, and project execution. Commercial experience in estimation, tendering, contract negotiation, and business development. Strong understanding of manufacturing productivity and cost control. Experience managing engineering, factory operations, commercial teams, and project execution under one organization. Strong leadership and organizational-development capabilities. Excellent communication and negotiation skills. Strong command of English. Experience in Saudi Arabia or the GCC steel/construction market is highly preferred. Preferred Industry Background Candidates from organizations involved in:Pre-engineered buildings Structural steel fabrication Heavy steel fabrication Industrial steel structures Oil & gas fabrication EPC manufacturing Steel buildings Warehouses and industrial facilities Large-scale metal manufacturingwill be strongly preferred. Candidate Profile Westeel is looking for a hands-on business leader, not an office-based administrator. The successful candidate should be comfortable moving between the factory floor, engineering department, commercial meetings, project reviews, suppliers, and major customers. The individual must understand both sides of the business:how to manufacture steel efficiently and how to sell it profitably. The GM will be expected to build systems, challenge inefficiencies, develop people, generate business, protect margins, and take ownership of results. This position is suitable for a senior steel-industry professional who wants the opportunity to lead and substantially grow an ambitious regional manufacturing business.

Company Description Mathaqat Foods Company operates a diverse portfolio of quick service restaurants, catering services, and fine dining concepts, serving guests across high-end and casual settings. The company is committed to delivering consistent satisfaction, guest retention, and sustainable growth by introducing dynamic and profitable food concepts in a fast-evolving marketplace. Mathaqat focuses on maintaining high standards of service quality and nurturing strong relationships with guests, partners, and the wider community. While honoring culinary traditions, Mathaqat embraces innovation to remain competitive and appealing. Its brands include Lucas Pastaria, Jar Wared, Al Mokhayyam, Zafi, Qaf Catering Services, and Sports Hub.<br>Role Description The Butcher Chef is a full-time, on-site role based in Al Khobar. This role is responsible for breaking down and portioning various cuts of meat and poultry, ensuring high-quality trimming, deboning, and preparation according to restaurant and catering specifications. Daily tasks include inspecting products for freshness, maintaining proper storage and labeling, and adhering to strict food safety and hygiene standards. The Butcher Chef collaborates with kitchen teams across Mathaqat brands to plan menus, forecast meat requirements, and minimize waste through efficient cutting and yield management. The role also involves cleaning and maintaining tools and workstations, following operational procedures, and supporting training of junior staff where needed.<br>Qualifications<br> Strong butchery skills, including meat cutting, deboning, trimming, and portioning across beef, lamb, poultry, and other proteins. Solid knowledge of food safety, HACCP principles, hygiene standards, and proper storage, handling, and labeling of meat products. Ability to plan production, manage inventory, and reduce waste through yield optimization and accurate forecasting. Experience working in high-volume kitchens, quick service restaurants, catering operations, or fine dining environments. Capability to operate and maintain knives, saws, grinders, and other butchery equipment safely and efficiently. Strong teamwork, communication, and coordination skills to work closely with chefs, kitchen staff, and procurement teams. Attention to detail, reliability, and ability to perform physically demanding tasks while standing for extended periods. Previous experience as a butcher, butcher chef, or similar role; vocational training or culinary certification is an advantage. Basic numeracy and record-keeping skills for weights, yields, and stock levels; ability to follow recipes and specifications. Willingness to work flexible hours, including weekends and evenings, according to operational needs.

Who Are We❓<br><br>We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving Saa S companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest Saa S funding round in MENA, boosting its innovation capabilities to better serve business owners.<br><br>The Job in a Nutshell????<br><br>As a Key Account Manager at Foodics, you will be at the forefront of our business, responsible for managing and nurturing relationships with our enterprise, key clients. You will play a pivotal role in driving revenue growth, ensuring client satisfaction, and expanding our market presence. This position requires a strategic mindset, strong interpersonal skills, and a passion for delivering exceptional service.<br><br>What Will You Do❓<br><br>Build and maintain strong, long-lasting relationships with enterprise, key clients, understanding their business needs and objectives Proactively identify opportunities for upselling and cross-selling additional products or services to Foodics existing clients Gain a thorough understanding of assigned client's needs, business objectives and processes to ensure that they successfully adopt and deploy Foodics Drive revenue growth through effective account management, negotiation, and contract renewals Serve as the primary point of contact for key clients, advocating for their needs within the organization and ensuring their satisfaction Stay abreast of industry trends, market dynamics, and competitor activities to identify opportunities and mitigate risks Boost client retention through enhanced engagement, meeting their needs, exceeding expectations, and delivering exceptional service Gather client feedback and insights to inform product development, service enhancements, and process improvements Monitor key account metrics, analyze performance data, and prepare regular reports to track progress and identify areas for improvement Work closely with cross-functional teams including Sales, Onboarding, Marketing, and Product Development to align strategies and deliver exceptional value to clients Provide guidance and support to clients on product usage, troubleshooting, and best practices to maximize their ROIBe a voice for the customers internally and help senior leadership understand product concerns, shortcomings, and missing features that are important to the customers<br><br>What Are We Looking For❓<br><br>Bachelor's degree in Business, Marketing, or related field (MBA preferred) Minimum 6+ years proven experience in key account management in F&B, Saa S, ERP or Tech industries Demonstrated success in driving revenue growth and managing large enterprise accounts Strong communication, negotiation, and presentation skills Strategic thinker with the ability to analyze data, identify trends, and develop actionable insights Customer-focused mindset with a passion for delivering exceptional service Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively Fluency in Arabic and English. Restaurant operations experience is a plus<br><br>Who Will Excel❓<br><br>Previous experience in Restaurant Operations<br><br>What We Offer You❗<br><br>We believe you will love working at Foodics!<br><br>We have an inclusive and diverse culture that encourages innovation and flexibility in-offices We offer highly competitive compensation packages, including bonuses and the potential for shares We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company

Job Summary <br>The role holder is responsible for performing electrical maintenance and repair activities, including the troubleshooting of electrical systems, conducting corrective and preventive maintenance, and assisting in the installation and commissioning of electrical equipment. Key Accountabilities<br>Electrical Maintenance Inspect, troubleshoot, and repair electrical systems, equipment, and machinery in accordance with applicable safety and maintenance standards to always ensure availability of systems. Conduct preventive maintenance activities on electrical systems, including testing, cleaning, and lubrication to ensure that the electrical equipment in the plant is operating properly according to established specifications in coordination with the operations team. Conduct preventive maintenance on electrical equipment in plants according to established schedule and maintenance cycle to avoid system/equipment issues. Diagnose and rectify electrical faults, malfunctions, and breakdowns in a timely manner to minimize downtime. Utilize electrical testing equipment and tools to perform accurate measurements and assessments. Highlight major maintenance requirements to the supervisor in order to schedule corrective maintenance within the suggested / accepted timeframe.<br>Installation and Commissioning Interpret electrical drawings, schematics, and specifications and assist in the installation to ensure proper installation and connection of equipment. Collaborate with the Electrical Foreman and other technicians in planning and executing installation projects. Verify and ensure compliance with electrical codes, regulations, and safety standards during installation activities. Calibrate electrical instruments and devices, such as meters, gauges, and controllers, to maintain accuracy and reliability.<br><br>Qualifications, Experience & Skills:<br>Minimum Qualifications:Diploma in Electrical Engineering or Electrical Technolgy/ Electrical Power Minimum Experience:More than 1 years of experience in Plant Electrical Maintenance. Job-Specific Skills:High voltage substation testing and commissioning Good level of understanding English and ability to express self. Knowledge of electrical systems, equipment, and components, including motors, transformers, switchgear, and control panels. Proficiency in reading and interpreting electrical drawings, schematics, and technical manuals. Familiarity with electrical testing equipment, tools, and troubleshooting techniques. Understanding of electrical codes, regulations, and safety practices. Effective communication and interpersonal skills to collaborate with team members and stakeholders. Ability to work independently and as part of a team, with a strong sense of accountability and attention to detail. Good knowledge and expertise in electrical equipment testing including transformers, switchgears, motors, starters etc. Experience in using and handling electrical test equipment (Freja, CPC 100, DLRO, motor winding analyzer etc) Protection relay configuration and testing

Employment Type: Full-Time Job Title: Creative Content Writer Immediate Joining<br>1. Job Purpose To create and develop professional and creative content that reflects the company’s identity, services, expertise, and projects, while supporting its corporate, marketing, and digital presence. The role also focuses on developing content for Technical Proposals and project submissions in a professional and persuasive manner by transforming technical and corporate information into clear, engaging, and well-structured content aligned with the company’s identity and clients’ and project requirements.<br>2. Duties and Responsibilities Create and develop creative content for the company’s website, social media platforms, and digital channels. Prepare corporate content introducing the company, its services, expertise, projects, and achievements. Write and develop corporate, marketing, and advertising content in line with the company’s brand identity. Prepare content and copy for marketing and advertising campaigns and corporate initiatives. Write articles, posts, educational content, and informative materials related to the company’s areas of business. Develop creative ideas for content, marketing campaigns, and corporate initiatives. Create and develop creative content for Technical Proposals that professionally and effectively highlights the company’s expertise and technical capabilities. Develop content for technical proposals, including Executive Summaries, understanding of project requirements, methodologies, scope of work, work plans, implementation phases, proposed solutions, and company strengths. Transform technical information and data provided by relevant departments and specialists into clear, coherent, and easy-to-understand content. Develop innovative and persuasive approaches to presenting technical methodologies and solutions to enhance the quality and competitiveness of proposals submitted to clients. Review and edit technical proposal content to ensure alignment with tender documents, specifications, and Requests for Proposals (RFPs). Coordinate with the Project Management, Technical, and Business Development Departments to collect the required information and data for proposals and content development. Prepare and develop Executive Summaries, company introductions, and persuasive content for technical and commercial proposals when required. Prepare content for the company’s Company Profile, brochures, presentations, and marketing materials. Prepare scripts and written content for corporate, promotional, and marketing videos. Collaborate with designers, photographers, and content production teams to transform concepts and written content into professional visual materials. Develop written and visual content for presentations to ensure clarity, consistency, and effective communication. Review and edit content linguistically and stylistically before publication or submission to clients. Ensure consistency of all content with the company’s corporate identity and approved tone of voice. Standardize writing styles and terminology used across corporate content and technical proposals. Conduct research and gather the information required to prepare accurate and reliable content. Monitor current trends in content creation and digital marketing and apply relevant trends in accordance with the company’s business nature. Contribute to the preparation and management of the Content Calendar and content plans. Monitor the performance of published content, analyze results, and recommend appropriate improvements. Update and improve existing content in line with the company’s services, projects, and clients’ requirements. Review the final content of technical proposals before submission to ensure completeness, linguistic accuracy, and compliance with specified requirements. Maintain the confidentiality of company and client information, project details, technical information, and commercial data. Perform any other related duties as assigned by the direct manager.<br>3. Educational Qualifications Bachelor’s degree in Media, Marketing, Communications, Public Relations, Arabic Language, Journalism, or a related field. Professional courses or certifications in content writing, digital marketing, content creation, or technical proposal development are preferred.<br>4. Experience2–4 years of experience in content writing, content creation, marketing, or a related field. Experience in writing corporate, marketing, and digital content. Experience in developing content for presentations, proposals, and Technical Proposals. Experience in consulting, engineering, professional services, or project-based companies is preferred. Experience in handling technical information and transforming it into clear and engaging content. Experience in preparing Company Profiles, Presentations, Proposals, and Executive Summaries. A Portfolio demonstrating previous writing, presentation, or technical proposal work is preferred.<br>5. Skills Excellent creative writing and content development skills. Excellent written and editing skills in both Arabic and English. Ability to develop marketing, corporate, and technical content. Ability to prepare clear and persuasive Technical Proposals and RFP content. Strong research and analytical skills, with the ability to simplify technical information. Proficiency in preparing presentations and content using Microsoft Word and Power Point. Excellent communication, coordination, and teamwork skills. Creativity and ability to develop innovative ideas and content. Ability to manage multiple tasks and meet deadlines.

Employment Type: Full-Time Job Title: Creative Content Writer Immediate Joining<br>1. Job Purpose To create and develop professional and creative content that reflects the company’s identity, services, expertise, and projects, while supporting its corporate, marketing, and digital presence. The role also focuses on developing content for Technical Proposals and project submissions in a professional and persuasive manner by transforming technical and corporate information into clear, engaging, and well-structured content aligned with the company’s identity and clients’ and project requirements.<br>2. Duties and Responsibilities Create and develop creative content for the company’s website, social media platforms, and digital channels. Prepare corporate content introducing the company, its services, expertise, projects, and achievements. Write and develop corporate, marketing, and advertising content in line with the company’s brand identity. Prepare content and copy for marketing and advertising campaigns and corporate initiatives. Write articles, posts, educational content, and informative materials related to the company’s areas of business. Develop creative ideas for content, marketing campaigns, and corporate initiatives. Create and develop creative content for Technical Proposals that professionally and effectively highlights the company’s expertise and technical capabilities. Develop content for technical proposals, including Executive Summaries, understanding of project requirements, methodologies, scope of work, work plans, implementation phases, proposed solutions, and company strengths. Transform technical information and data provided by relevant departments and specialists into clear, coherent, and easy-to-understand content. Develop innovative and persuasive approaches to presenting technical methodologies and solutions to enhance the quality and competitiveness of proposals submitted to clients. Review and edit technical proposal content to ensure alignment with tender documents, specifications, and Requests for Proposals (RFPs). Coordinate with the Project Management, Technical, and Business Development Departments to collect the required information and data for proposals and content development. Prepare and develop Executive Summaries, company introductions, and persuasive content for technical and commercial proposals when required. Prepare content for the company’s Company Profile, brochures, presentations, and marketing materials. Prepare scripts and written content for corporate, promotional, and marketing videos. Collaborate with designers, photographers, and content production teams to transform concepts and written content into professional visual materials. Develop written and visual content for presentations to ensure clarity, consistency, and effective communication. Review and edit content linguistically and stylistically before publication or submission to clients. Ensure consistency of all content with the company’s corporate identity and approved tone of voice. Standardize writing styles and terminology used across corporate content and technical proposals. Conduct research and gather the information required to prepare accurate and reliable content. Monitor current trends in content creation and digital marketing and apply relevant trends in accordance with the company’s business nature. Contribute to the preparation and management of the Content Calendar and content plans. Monitor the performance of published content, analyze results, and recommend appropriate improvements. Update and improve existing content in line with the company’s services, projects, and clients’ requirements. Review the final content of technical proposals before submission to ensure completeness, linguistic accuracy, and compliance with specified requirements. Maintain the confidentiality of company and client information, project details, technical information, and commercial data. Perform any other related duties as assigned by the direct manager.<br>3. Educational Qualifications Bachelor’s degree in Media, Marketing, Communications, Public Relations, Arabic Language, Journalism, or a related field. Professional courses or certifications in content writing, digital marketing, content creation, or technical proposal development are preferred.<br>4. Experience2–4 years of experience in content writing, content creation, marketing, or a related field. Experience in writing corporate, marketing, and digital content. Experience in developing content for presentations, proposals, and Technical Proposals. Experience in consulting, engineering, professional services, or project-based companies is preferred. Experience in handling technical information and transforming it into clear and engaging content. Experience in preparing Company Profiles, Presentations, Proposals, and Executive Summaries. A Portfolio demonstrating previous writing, presentation, or technical proposal work is preferred.<br>5. Skills Excellent creative writing and content development skills. Excellent written and editing skills in both Arabic and English. Ability to develop marketing, corporate, and technical content. Ability to prepare clear and persuasive Technical Proposals and RFP content. Strong research and analytical skills, with the ability to simplify technical information. Proficiency in preparing presentations and content using Microsoft Word and Power Point. Excellent communication, coordination, and teamwork skills. Creativity and ability to develop innovative ideas and content. Ability to manage multiple tasks and meet deadlines.

Job Purpose:The Projects, Fleet & Operator Controller is responsible for the end-to-end optimization, strategic scheduling, and safe management of the organization’s heavy machinery, and field personnel (drivers and heavy equipment operators). This role bridges the gap between project demands and assets, ensuring that human capital and physical machinery are synchronized to deliver projects on time, maximize fuel and maintenance efficiency, and enforce absolute compliance with transport and safety laws.<br>Key Accountabilities\Responsibilities:Fleet & Asset Management• Asset Lifecycle Management: Oversee the registration, licensing, tracking, and eventual decommissioning of all fleet vehicles and heavy machinery.• Telematics & Tracking: Monitor vehicle GPS and diagnostic data using telematics systems to track equipment locations, idle times, and operational hours.• Preventive Maintenance: Design and enforce strict maintenance schedules to minimize emergency breakdowns and maximize equipment lifespan. <br>Operator & Driver Management• Manpower Scheduling: Create shift rosters, rotation schedules, and project assignments for drivers and heavy equipment operators.• Performance & Behavior Monitoring: Review telematics data to grade driver behavior (speeding, harsh braking, idling) and implement correction plans.• Compliance & Licensing: Verify and track validity of driver licenses, heavy equipment operator permits (Aramco/TUV certifications), and medical checks.• HR & Grievance Handling: Act as the first point of contact for driver disputes, attendance management, leaves, and disciplinary actions.• Safety & Training: Conduct tool-box talks, coordinate regular defensive driving training, and enforce mandatory rest periods to prevent Operator/Driver fatigue. <br>Project Execution & Financial Control• Resource Allocation: Collaborate with Project Managers to ensure the right assets and qualified personnel are delivered to job sites on schedule.• Budget & Cost Optimization: Track and report on key cost drivers, including fuel consumption, repair expenses, toll fees, and operator overtime.• Incident Response: Lead investigations into traffic accidents, on-site equipment failures, or property damage, drafting comprehensive risk and insurance reports.<br>Skill & Competencies:• Software Proficiency: Hands-on experience with Fleet Management Systems (FMS), GPS tracking software (e.g., STC Fleet Control), and ERPs (SAP/Oracle).• Regulatory Knowledge: Deep understanding of Saudi Ministry of Transport (MOT) regulations, TGA laws, and Saudi Labor law regarding working hours.• Soft Skills: Strong conflict resolution, negotiation, and high stress tolerance to manage a large, diverse workforce of field operators.• Languages: English is mandatory; conversational Arabic or Hindi\Urdu is highly advantageous for driver management.<br>Qualification:Diploma or degree in Logistics, Supply Chain Management, Business, or Administration.<br>Experience:Minimum of 8 years of experience in fleet operations, with at least 3 years in a leadership role managing drivers/operators.

Cost Control Engineer – Saudi National Location: Dammam, Saudi Arabia Salary: Up to SAR 12,600 per month<br>The Opportunity Talent Hive is partnering exclusively with a well-established and diversified Saudi group as it continues a significant transformation and Saudization programme across its businesses.<br>As part of the continued strengthening of its PMO and cost-control capability, we are looking for an experienced Saudi Cost Control Engineer to join the organisation in Dammam.<br>This is an opportunity to join a large, operationally diverse business and play an important role in strengthening cost visibility, budgeting, forecasting and financial control across projects and operations.<br>Key Responsibilities As Cost Control Engineer, you will be responsible for supporting effective cost planning, monitoring and control, including:Monitor actual expenditure and commitments against approved budgets Support the preparation of budgets, forecasts and cost plans Track project and operational costs and identify variances, trends and potential overruns Perform detailed cost and variance analysis Prepare regular cost-control reports and management information Support forecasting and provide visibility of expected financial performance Maintain accurate cost information within relevant systems and reporting tools Work closely with PMO, Finance and operational stakeholders Support improvements to cost-control processes, reporting and governance<br>What We’re Looking For Saudi National Bachelor’s degree in Engineering, Finance, Quantity Surveying or Construction Management5+ years of experience in Cost Control, Cost Engineering, Project Cost Management or a closely related area Proven hands-on experience in budgeting, cost tracking and variance analysis Strong knowledge of cost-control systems, tools and reporting methodologies Strong analytical capability with the ability to interpret cost data and identify performance issues Experience within a PMO or multi-project environment would be advantageous Professional certifications such as CCP, PMP or a similar cost-management qualification are preferred but not essential<br>Why Consider This Opportunity? You’ll be joining a major Saudi organisation with diverse operations at an important stage of its transformation and continued investment in Saudi professional talent. The role provides exposure to a complex operating environment and the opportunity to contribute directly to stronger cost-control, planning and performance-management practices, while developing your career within an evolving PMO function.<br>Salary: Up to SAR 12,600 per month Location: Dammam, Saudi Arabia<br>If you are a Saudi Cost Control professional with strong hands-on experience across budgeting, forecasting, cost tracking and variance analysis, we would be interested in hearing from you. Apply with your CV for consideration.<br>Applications are open to Saudi Nationals in line with the requirements of the programme.

<h3 >About the Role</h3> <p >Nice One is seeking a <strong >Salesperson</strong> to join our team in Al-Ahsa. This full-time role involves representing our products and services, engaging with customers to understand their needs, and providing accurate recommendations to achieve sales targets. The successful candidate will play a key role in delivering a positive customer experience within a fast-paced retail or sales environment.</p> <h3 >Key Responsibilities</h3> <ul > <li >Welcome customers, identify their needs, provide attentive service, and create a professional and positive shopping experience.</li> <li >Explain product features, benefits, pricing, promotions, availability, and usage clearly and accurately.</li> <li >Meet or exceed assigned sales targets, revenue goals, and conversion objectives.</li> <li >Understand customer requirements and recommend products or services that best match their needs and budget.</li> <li >Identify opportunities to recommend complementary products, upgrades, and additional services while maintaining customer trust.</li> <li >Process customer orders and sales transactions accurately, adhering to company procedures, pricing guidelines, and payment requirements.</li> <li >Follow up with customers regarding inquiries, orders, product availability, and post-sale needs to support satisfaction and repeat business.</li> <li >Maintain attractive product displays, ensure accurate price labels, replenish stock, and keep the sales area organized and presentable.</li> <li >Monitor product availability, report stock discrepancies, support stock counts, and coordinate replenishment requirements.</li> <li >Listen to customer concerns, resolve issues within assigned authority, and escalate complaints or service risks to the Supervisor without delay.</li> <li >Record customer interactions, sales activities, orders, and market feedback accurately in approved systems.</li> <li >Support the implementation of promotions, product launches, and sales campaigns in line with company guidelines.</li> <li >Adhere to company policies, sales procedures, customer service standards, cash-handling requirements, and health and safety guidelines.</li> <li >Share customer feedback, competitor observations, product requests, and market insights relevant to sales performance.</li> <li >Collaborate with Sales, Store Operations, Customer Service, and Inventory teams to support business objectives and ensure smooth daily operations.</li> <li >Identify opportunities to improve customer service, product knowledge, sales techniques, and overall sales performance.</li> </ul> <h3 >Required Skills and Attributes</h3> <ul > <li >Strong communication skills to engage effectively with customers.</li> <li >A proactive approach to selling.</li> <li >Demonstrated product knowledge or the ability to quickly acquire it.</li> <li >Ability to work effectively in a fast-paced retail or sales environment.</li> </ul> <h3 >Work Environment</h3> <p >This role is part of a collaborative sales team committed to delivering excellent customer service and achieving measurable business results. The professional environment encourages teamwork, accountability, continuous learning, and improvement.</p> <h3 >Commitment to Inclusion</h3> <p >Nice One is committed to providing an inclusive workplace and welcomes applications from candidates of all backgrounds. Reasonable accommodations are available during the recruitment process upon request.</p> <h3 >Application Information</h3> <p >We invite interested candidates to submit their applications for this full-time Salesperson position in Al-Ahsa.</p>

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world's most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.<br>Your Role<br>We are looking for an experienced IIoT Platform & Application Tester to lead the validation of IIoT platforms, web and mobile applications, and cloud services within our Digital Squads project. You will bring a strong understanding of device data flows, cloud architecture, and system integrations, ensuring that every platform component — from device ingestion to application layer — is thoroughly tested, validated, and ready for production.<br>In this role you will play a key role in:<br>Testing and validating IIoT platform features including device management, data ingestion, alarms, rules engines, dashboards, and multi-tenancy configurations, ensuring full functional coverage across all platform capabilities using real IoT data and workflows Performing end-to-end testing across device, edge, cloud, and application layers, validating cloud components including microservices, APIs, event pipelines, and storage services, and testing integrations with OSS/BSS, AI/ML services, and third-party systems Validating authentication, RBAC, tenant isolation, and secure access flows, verifying data pipelines from ingestion through to visualisation and alerting, and ensuring all security and access control mechanisms function as designed across the full platform stack Executing regression, integration, and basic performance testing across platform and application releases, analysing logs, events, and monitoring tools such as Grafana and Cloud Logging for debugging, and contributing to continuous quality improvement across the testing practice Collaborating closely with cross-functional development, architecture, and operations teams to define test strategies, report defects clearly and accurately, and ensure that quality is embedded throughout the delivery lifecycle from design through to production release<br>Your Profile<br>We are looking for a technically strong and detail-oriented platform tester who brings deep IIoT and cloud knowledge, proven testing expertise, and a collaborative approach to quality engineering in complex, multi-technology environments.<br>10+ years of experience as an IoT platform or software test engineer, with strong and demonstrable knowledge of IIoT concepts including devices, telemetry, protocols, and data lifecycle management, and hands-on experience with IoT platforms such as Cumulocity, Litmus, or Thing Worx Advanced knowledge of cloud platforms (Azure, GCP, AWS), including experience testing microservices, APIs, and event-driven architectures, with proficiency in API testing tools such as Postman and familiarity with automation frameworks such as Selenium or equivalent Strong understanding of authentication and security frameworks including OAuth2, SAML, and RBAC, combined with experience validating tenant isolation, secure access flows, and data pipeline integrity from ingestion to visualisation and alerting Experience with CI/CD pipelines, infrastructure-as-code practices, and monitoring/logging tools such as Grafana and Cloud Logging, with familiarity of edge computing, secure device provisioning, and multi-cloud or hybrid IoT deployment architectures being a strong advantage Excellent problem-solving, debugging, and communication skills, with a proven ability to work collaboratively across cross-functional teams, articulate complex testing findings clearly to technical and non-technical stakeholders, and drive quality outcomes in fast-paced agile delivery environments<br>What You'll Love About Working Here<br>Digital campuses and academy — Our engineering academy offers more than 60,000 hours of training, as also our digital campus on Gen AI, data or sustainability, support digital learning in the flow of work from awareness to expert certifications. Dedicated innovation labs — We help the world's largest innovators engineer the products and services of tomorrow by leveraging our experts and labs, dedicated to topics as 5G, 6G, AI, Autonomous Vehicles and Quantum. Worldwide Leader of Engineering Services — Capgemini Engineering combines its broad industry knowledge and cutting-edge technologies in digital and software to support the convergence of the physical and digital worlds. We help our clients unleashing their R&D potential to develop smart products and services of tomorrow. Engineering Horizons — A global conference crafted exclusively for Capgemini Engineering colleagues, where excellence takes center stage. Immerse yourself in opportunities to showcase your talents and connect with the brightest minds in engineering across the planet.<br>About Capgemini<br>Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. Get the future you want | www.capgemini.com

Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industry. Sika has subsidiaries in 103 countries around the world, produces in over 400 factories, and develops innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation industries toward greater environmental compatibility. In 2024, Sika’s around 33,000 employees generated annual sales of CHF 11.76 billion.<br><br><br><br>Job Description<br><br>Job Purpose<br><br>The Debt Collector is responsible for managing and collecting outstanding customer receivables to ensure timely cash collection and maintain a healthy accounts receivable portfolio. The role works closely with the Sales Team, Customer Service, Finance, and customers to resolve payment issues, reduce overdue balances, and support the achievement of the company's cash flow objectives while maintaining strong customer relationships.<br><br>Key Responsibilities<br><br>Collection & Receivables Management<br><br>Monitor customer accounts and outstanding balances on a regular basis. Conduct collection activities through phone calls, emails, customer visits, and formal correspondence. Follow up on due and overdue invoices to ensure timely payment collection. Maintain accurate records of collection activities, customer commitments, and payment schedules. Prepare and distribute customer statements and aging reports. Reconcile customer accounts and investigate outstanding discrepancies. Sales Support<br><br>Collaborate closely with the Sales Team to resolve customer payment issues and collection disputes. Support sales operations by providing customer credit and payment status information. Participate in customer meetings when required to discuss outstanding balances and payment plans. Escalate high-risk accounts and collection concerns to management and relevant sales personnel. Assist in evaluating customer creditworthiness and recommending credit limits. Dispute Resolution<br><br>Coordinate with customers and internal departments to resolve invoice disputes, delivery concerns, pricing discrepancies, and other payment-related issues. Track disputed invoices and ensure timely resolution to facilitate collection. Maintain positive and professional relationships with customers while enforcing company credit policies. Reporting & Compliance<br><br>Prepare weekly and monthly collection status reports. Monitor customer aging, overdue balances, and collection performance indicators. Ensure compliance with company financial policies and internal control procedures. Identify collection risks and recommend corrective actions to management. Support internal and external audit requirements related to receivables. <br><br>Qualifications<br><br>Qualifications<br><br>Education:<br><br>Bachelor's degree or Diploma in Finance, Accounting, Business Administration, or related field Experience:<br><br>0-3 years in collections, accounts receivable, or credit control Experience with B2B customer accounts and sales-oriented environments Background in construction, building materials, industrial, or manufacturing sectors preferred<br><br>Additional Information<br><br>Language skills (level):<br><br>English (Fluent) Arabic (Fluent) We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.

About the Company<br>SKM is committed to delivering high-quality HVAC solutions and ensuring customer satisfaction through innovative products and exceptional service.<br>About the Role<br>The role involves managing the after-sales warranty team, providing technical support, ensuring quality assurance, and leading a team of HVAC professionals to maintain high standards of customer service and operational efficiency.<br>Responsibilities<br>Customer Service & Complaint Management Manage day-to-day activities of the after-sales warranty team to ensure customer satisfaction. Ensure complaints are logged, responded to, and resolved within acceptable timeframes. Extend necessary support to customers, contractors, and service providers to maintain high satisfaction with SKM products. Monitor complaint management system and review status regularly.<br>Technical Support & Analysis Provide technical support across the complete SKM product range. Perform technical analysis of problems in field service operations and factory, recommend resolutions, and prepare technical service reports on failure modes. Conduct root cause analysis of failures and communicate preventive actions to Quality, Engineering, and Design teams. Guide service teams in resolving complex HVAC equipment problems.<br>Warranty & Quality Assurance Monitor daily status of outstanding warranty reports and report regularly to SKM Quality Department. Validate warranty claims, investigate questionable cases, and recommend corrective actions. Review warranty claim reports from customers, analyze component failures, and escalate epidemic cases to Technical Department. Ensure obligations and commitments towards products are met during the warranty period.<br>Team Leadership & Development Recruit, interview, hire, and train HVAC technicians, supervisors, and engineers to meet workload demands. Conduct performance appraisals, reviews, and set improvement goals for technicians. Organize group and one-on-one meetings for training, evaluation, and communication. Recommend technical training for warranty team technicians based on skill gaps. Keep training records updated and ensure personnel maintain proficiency in preventive maintenance, troubleshooting, and repair.<br>Reporting & Coordination Review and verify daily reports from the team before communicating with clients. Liaise with Sales Department in case of customer faults in reports before sending to clients. Ensure monthly reports are circulated to concerned Sales Departments. Prepare and maintain records of field service failures, coordinate with SKM Factory (Quality/After Sales) for corrective actions.<br>Customer & Site Engagement Meet customers to discuss failures and provide solutions. Visit sites to resolve technical and quality issues during installation, commissioning, and handover stages. Ensure solutions are provided for equipment-related issues and highlight if problems are system-related.<br>Operational Oversight Monitor HVAC service vehicles to ensure acceptable condition and adequate inventory of parts/materials. Review technicians’ work to ensure compliance with quality standards, techniques, and safety requirements. Make recommendations to improve quality and productivity. Work with other departmental managers to align with company and departmental goals.<br>Qualifications<br>Bachelor degree and 13+ years of relevant experience.<br>Language Requirements<br>English: Fluent written and verbal communication skills are mandatory. Arabic: Ability to speak, read, and write Arabic will be considered a strong advantage.

About the Company<br>SKM is committed to delivering high-quality HVAC solutions and ensuring customer satisfaction through innovative products and exceptional service.<br>About the Role<br>The role involves managing the after-sales warranty team, providing technical support, ensuring quality assurance, and leading a team of HVAC professionals to maintain high standards of customer service and operational efficiency.<br>Responsibilities<br>Customer Service & Complaint Management Manage day-to-day activities of the after-sales warranty team to ensure customer satisfaction. Ensure complaints are logged, responded to, and resolved within acceptable timeframes. Extend necessary support to customers, contractors, and service providers to maintain high satisfaction with SKM products. Monitor complaint management system and review status regularly.<br>Technical Support & Analysis Provide technical support across the complete SKM product range. Perform technical analysis of problems in field service operations and factory, recommend resolutions, and prepare technical service reports on failure modes. Conduct root cause analysis of failures and communicate preventive actions to Quality, Engineering, and Design teams. Guide service teams in resolving complex HVAC equipment problems.<br>Warranty & Quality Assurance Monitor daily status of outstanding warranty reports and report regularly to SKM Quality Department. Validate warranty claims, investigate questionable cases, and recommend corrective actions. Review warranty claim reports from customers, analyze component failures, and escalate epidemic cases to Technical Department. Ensure obligations and commitments towards products are met during the warranty period.<br>Team Leadership & Development Recruit, interview, hire, and train HVAC technicians, supervisors, and engineers to meet workload demands. Conduct performance appraisals, reviews, and set improvement goals for technicians. Organize group and one-on-one meetings for training, evaluation, and communication. Recommend technical training for warranty team technicians based on skill gaps. Keep training records updated and ensure personnel maintain proficiency in preventive maintenance, troubleshooting, and repair.<br>Reporting & Coordination Review and verify daily reports from the team before communicating with clients. Liaise with Sales Department in case of customer faults in reports before sending to clients. Ensure monthly reports are circulated to concerned Sales Departments. Prepare and maintain records of field service failures, coordinate with SKM Factory (Quality/After Sales) for corrective actions.<br>Customer & Site Engagement Meet customers to discuss failures and provide solutions. Visit sites to resolve technical and quality issues during installation, commissioning, and handover stages. Ensure solutions are provided for equipment-related issues and highlight if problems are system-related.<br>Operational Oversight Monitor HVAC service vehicles to ensure acceptable condition and adequate inventory of parts/materials. Review technicians’ work to ensure compliance with quality standards, techniques, and safety requirements. Make recommendations to improve quality and productivity. Work with other departmental managers to align with company and departmental goals.<br>Qualifications<br>Bachelor degree and 13+ years of relevant experience.<br>Language Requirements<br>English: Fluent written and verbal communication skills are mandatory. Arabic: Ability to speak, read, and write Arabic will be considered a strong advantage.

Department: Fraud Prevention Industry: Insurance Reports To: Chief Executive Officer (CEO)<br>Job Purpose<br>To lead and manage the Company’s Fraud Prevention function by establishing an effective framework for the prevention, detection, investigation, and reporting of fraud risks across insurance operations. The role is responsible for protecting the Company, policyholders, beneficiaries, and other stakeholders from fraudulent activities while ensuring compliance with applicable regulatory requirements and insurance industry standards in Saudi Arabia.<br>Key Responsibilities<br>* Develop, implement, and periodically review the Company’s Fraud Prevention Framework, policies, procedures, and controls.*Develop, implement fraud prevention strategy and plan.* Conduct and maintain a comprehensive Fraud Risk Assessment covering all insurance activities, products, processes, and distribution channels.* Identify and assess fraud risks related to claims, underwriting, policy issuance, renewals, premiums, refunds, commissions, providers, intermediaries, and other insurance transactions.* Establish fraud indicators, red flags, detection rules, and early-warning mechanisms to identify suspicious activities and emerging fraud patterns.* Monitor and investigate suspected fraudulent insurance claims and transactions involving policyholders, beneficiaries, healthcare providers, repair workshops, brokers, agents, employees, vendors, and other third parties.* Lead fraud investigations and ensure that cases, evidence, findings, conclusions, and recommendations are properly documented.* Coordinate with Claims, Underwriting, Medical, Motor, Finance, Legal, Compliance, Risk Management, Internal Audit, IT, Cybersecurity, HR, and other relevant functions when investigating suspected fraud.* Develop fraud detection methodologies and utilize data analytics to identify unusual claims patterns, suspicious transactions, duplicate claims, inflated claims, misrepresentation, and other potential fraud schemes.* Maintain a centralized and confidential Fraud Case Register containing suspected and confirmed fraud cases, investigation outcomes, financial impact, recoveries, and corrective actions.* Escalate material fraud cases and significant fraud risks to the CEO, senior management, and relevant committees in accordance with the Company’s approved governance framework.* Prepare periodic fraud reports and dashboards covering suspected cases, confirmed cases, financial exposure, prevented losses, recoveries, emerging trends, and corrective actions.* Recommend appropriate preventive, corrective, disciplinary, contractual, or legal actions based on investigation findings and in coordination with the relevant functions.* Monitor implementation of corrective actions resulting from fraud investigations and ensure that identified control weaknesses are appropriately addressed.* Establish and monitor Fraud Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs).* Assess fraud risks associated with new insurance products, digital channels, systems, partnerships, providers, and significant changes to business processes.* Support the development of automated fraud detection capabilities and analytical tools within insurance systems.* Develop and deliver periodic fraud awareness and prevention training to employees and relevant stakeholders.* Promote a strong anti-fraud culture and encourage timely reporting of suspected fraudulent activities.* Monitor emerging fraud trends and schemes within the Saudi and international insurance markets and recommend appropriate preventive measures.* Coordinate with relevant regulatory, law-enforcement, and external authorities when required and in accordance with applicable regulations and Company procedures.* Ensure confidentiality, integrity, independence, and proper retention of fraud investigation records and supporting evidence.* Perform any other fraud prevention responsibilities assigned in accordance with applicable regulations and the Company’s governance framework.<br>Key Insurance Fraud Areas<br>The Fraud Prevention Manager shall maintain appropriate oversight of fraud risks including, but not limited to:<br>* Motor Insurance Fraud: staged accidents, inflated repair costs, fabricated damages, duplicate claims, and collusion with service providers.* Health Insurance Fraud: medically unnecessary services, phantom billing, upcoding, identity misuse, provider collusion, and duplicate billing.* Property & Casualty Fraud: fabricated losses, inflated damages, deliberate losses, and misrepresentation.* Underwriting Fraud: false or misleading information provided during policy application, issuance, or renewal.* Claims Fraud: falsified documents, exaggerated losses, multiple claims for the same incident, and intentional misrepresentation.* Intermediary Fraud: misconduct or fraudulent activities involving brokers, agents, or other distribution partners.* Internal Fraud: fraudulent or collusive activities involving employees or individuals with authorized access to Company systems or information.* Third-Party Fraud: fraudulent activities involving vendors, healthcare providers, repair workshops, assessors, or other service providers.<br>Qualifications & Experience<br>* Bachelor’s degree in Insurance, Finance, Accounting, Risk Management, Law, Business Administration, or a related field.* Professional certification in fraud examination or investigation, such as Certified Fraud Examiner (CFE), is preferred.* Relevant experience in fraud prevention, fraud investigation, claims investigation, compliance, risk management, or a related control function.* Previous experience within the insurance or financial services sector is strongly preferred.* Strong understanding of insurance operations, particularly claims, underwriting, policy administration, and distribution channels.* Good knowledge of applicable Saudi insurance regulatory requirements and fraud prevention practices.<br>Required Competencies<br>* Strong fraud investigation and analytical skills.* Strong understanding of insurance fraud typologies and red flags.* Data analysis and pattern-recognition capabilities.* High level of integrity, confidentiality, independence, and professional judgment.* Strong report-writing and case-documentation skills.* Ability to manage sensitive and complex investigations.* Strong communication and stakeholder-management skills.* Ability to present significant fraud matters clearly to senior management and relevant committees.* Knowledge of fraud detection systems, insurance systems, and data analytics tools is preferred.<br>Key Performance Indicators (KPIs)<br>* Percentage of fraud cases investigated and closed within established timelines.* Value of fraudulent claims or transactions prevented or detected.* Value of financial recoveries resulting from fraud investigations.* Reduction in recurring fraud patterns and identified control weaknesses.* Percentage of corrective actions implemented within agreed timelines.* Fraud Risk Assessment coverage across insurance products and processes.* Employee completion rate for mandatory fraud awareness training.* Effectiveness of fraud detection rules and red-flag monitoring.* Timeliness and quality of fraud reporting to senior management and relevant committees.<br><br>Years of Experience: 3-5 Years

<h3 >About the Unit Assistive Personal (UAP) Role</h3> <p >Almoosa Health Group is seeking a dedicated <strong >Unit Assistive Personal (UAP)</strong> to join its team in Al-Ahsa, Eastern Province. This full-time role is integral to supporting patient care and ensuring a safe and comfortable environment within the hospital.</p> <h3 >Role Purpose and Impact</h3> <p >The Unit Assistive Personal plays a crucial role in direct patient interaction, assisting with daily needs, and performing various non-clinical support tasks. This position is essential for maintaining smooth hospital operations and contributing to a positive patient experience.</p> <h3 >Key Responsibilities</h3> <ul > <li >Prepare and maintain occupied and unoccupied patient beds.</li> <li >Escort and transport patients to and from diagnostic, treatment, and other service areas, including upon discharge.</li> <li >Assist clinical nurses with patient hygiene, including bathing and repositioning.</li> <li >Support patients with ambulation and movement to the bathroom.</li> <li >Respond promptly to patient calls and immediately inform the responsible nurse of patient needs.</li> <li >Transport blood and other samples to the laboratory.</li> <li >Serve meal trays and assist patients with feeding as required.</li> <li >Inform visitors about hospital visiting hours in accordance with policy.</li> <li >Conduct hourly patient rounds as per departmental policy.</li> <li >Provide translation assistance for non-Arabic speaking staff, if competent in English, to facilitate communication with patients and families.</li> <li >Maintain patient confidentiality and ensure the security of health records during transport and delivery.</li> <li >Ensure the safety, dignity, and comfort of patients, including appropriate coverage, while being transported in wheelchairs.</li> <li >Transport medications between the pharmacy and nursing units.</li> <li >Perform other assigned non-clinical, non-patient care, and messenger duties, such as cleaning medical equipment, photocopying documents, and organizing the patient environment.</li> </ul> <h3 >Professional Conduct and Expectations</h3> <ul > <li >Adhere to established standards, policies, and procedures.</li> <li >Maintain awareness of infection control and safety protocols, initiating corrective action when necessary.</li> <li >Report any observed abnormalities to the Charge Nurse or Nurse Manager.</li> <li >Participate in fire and disaster drills and mock codes.</li> <li >Maintain strict confidentiality of patient and family information.</li> <li >Utilize verbal and nonverbal communication that conveys respect for patients, families, visitors, and staff.</li> <li >Maintain an acceptable standard of attendance and punctuality.</li> <li >Comply with the departmental dress code.</li> <li >Attend and actively participate in department monthly meetings and nursing forums.</li> <li >Contribute to unit activities and projects.</li> <li >Provide care and support with dignity, compassion, and respect.</li> </ul> <h3 >Required Skills and Attributes</h3> <ul > <li >Ability to communicate effectively and build trust with individuals from diverse backgrounds.</li> <li >Demonstrated empathy, sensitivity, and emotional flexibility to support individuals in challenging circumstances.</li> <li >Flexibility to manage interactions with various staff members and patients concurrently.</li> <li >Strong team working skills.</li> <li >Ability to maintain positive relationships with patients and other hospital staff.</li> <li >Proficient, effective, and compassionate communication skills.</li> <li >Competency in English is required for translation duties.</li> </ul> <h3 >Work Type and Location</h3> <p >This is a full-time position based at Almoosa Health Group in Al-Ahsa, Eastern Province. We invite qualified candidates who meet the above criteria to apply.</p>