Operation Specialist Jobs - Jeddah Saudi

الغرض من الوظيفةيتولى مدير مركز الاتصال وخدمة العملاء قيادة وتطوير جميع عمليات مركز الاتصال وخدمات العملاء بالشركة، بما يضمن تقديم تجربة استثنائية للعملاء والمستأجرين عبر مختلف قنوات التواصل. ويكون مسؤولاً عن وضع وتنفيذ الاستراتيجيات والسياسات والإجراءات التي ترفع مستويات رضا العملاء وتحسن الكفاءة التشغيلية، مع ضمان تحقيق مؤشرات الأداء المستهدفة وتعزيز ثقافة التميز في الخدمة، كما يقود جهود التحول الرقمي وتطوير قنوات التواصل وأنظمة إدارة علاقات العملاء، بما يسهم في تحسين تجربة العميل ودعم أهداف الشركة التشغيلية والتجارية.<br>المهام والمسؤوليات الرئيسيةالمسؤوليات الاستراتيجية:إعداد وتطوير استراتيجية مركز الاتصال وخدمة العملاء بما يتوافق مع استراتيجية الشركة وأهدافها التشغيلية والتجارية.ترجمة الاستراتيجية إلى خطط تشغيلية ومبادرات سنوية ومتابعة تنفيذها وقياس نتائجها.تطوير رحلة العميل (Customer Journey) وتحسين نقاط التواصل المختلفة مع العملاء والمستأجرين.قيادة مبادرات تحسين تجربة العميل (Customer Experience) ورفع مستويات الولاء والاحتفاظ بالعملاء.وضع مؤشرات الأداء الرئيسية ومتابعة تحقيق المستهدفات التشغيلية والخدمية.تطوير سياسات وإجراءات العمل والمعايير التشغيلية الخاصة بمركز الاتصال وخدمة العملاء.قيادة مشاريع التحول الرقمي والأتمتة وتطوير القنوات الرقمية وأنظمة الخدمة الذاتية.إعداد وإدارة الميزانية السنوية للقسم ومراقبة التكاليف وتحقيق الكفاءة التشغيلية.المسؤوليات التشغيلية:عمليات مركز الاتصال:الإشراف على العمليات اليومية لمركز الاتصال وضمان تقديم خدمات عالية الجودة وفق المعايير المعتمدة.إدارة جميع قنوات التواصل مع العملاء بما يشمل الهاتف والبريد الإلكتروني والدردشة المباشرة ووسائل التواصل الرقمية.ضمان الالتزام باتفاقيات مستوى الخدمة (SLA) ومعايير جودة الخدمة.متابعة ومعالجة الشكاوى والتصعيدات الحرجة وضمان حلها بشكل جذري وفي الوقت المناسب.مراقبة أداء الأنظمة التقنية الخاصة بمركز الاتصال وإدارة علاقات العملاء (CRM) والعمل على تطويرها وتحسينها.تطوير وتوحيد بروتوكولات التواصل مع العملاء بما يعكس هوية الشركة واحترافيتها.تحليل أسباب التواصل والشكاوى واستخراج الفرص التحسينية ورفع التوصيات للإدارة العليا.إعداد التقارير الدورية ولوحات المعلومات التنفيذية الخاصة بالأداء والتشغيل وتجربة العميل.إدارة الأداء والجودة:مستوى الخدمة (Service Level)متوسط سرعة الرد (ASA)متوسط مدة المكالمة (AHT)نسبة المكالمات المتروكة (Abandonment Rate)نسبة الحل من أول اتصال (FCR)رضا العملاء (CSAT)صافي نقاط التوصية (NPS)جودة الخدمة (QA Score)قيادة برامج تحسين الجودة والتطوير المستمر وتحليل الأداء التشغيلي.إعداد خطط العمل التصحيحية ومتابعة تنفيذها لضمان تحقيق المستهدفات.إدارة الفريق والتطوير:قيادة وإدارة فرق مركز الاتصال وخدمة العملاء وتحفيزهم لتحقيق مستويات أداء عالية.تحديد الاحتياجات الوظيفية والمشاركة في استقطاب الكفاءات المناسبة.إعداد وتنفيذ خطط التدريب والتطوير المستمر ورفع كفاءة الموظفين.إدارة تقييم الأداء ووضع خطط التطوير الفردية للموظفين.تعزيز ثقافة خدمة العملاء والتميز المؤسسي داخل الفريق.إدارة أصحاب المصلحة:التعاون والتنسيق مع الإدارات المختلفة مثل التشغيل، التسويق، المبيعات، التأجير، التحصيل، الشؤون القانونية والصيانة لضمان سرعة معالجة طلبات العملاء.بناء علاقات عمل فعالة مع الموردين ومزودي الأنظمة والشركاء الخارجيين.تقديم التوصيات للإدارة العليا بشأن تحسين الخدمات والعمليات ورفع مستوى رضا العملاء.مهام ومسؤوليات أخرى: تنفيذ أي مهام أو مسؤوليات أخرى يتم تكليفها من قبل المدير المباشر.<br>المؤهلات والخبراتالمؤهلات (التعليم والشهادات):درجة البكالوريوس في إدارة الأعمال أو التواصل أو المجالات ذات الصلة.شهادات مهنية في مجال في خدمات العملاء أو إدارة مركز الاتصال COPC، ICMI،CCXPالخبرات:خبرة لا تقل عن 7- 10 سنوات في إدارة مراكز الاتصال وخدمة العملاء، منها خبرة لا تقل عن 3 سنوات في منصب قيادي أو إشرافي.خبرة سابقة في قيادة مركز اتصال وتحسين معايير خدمة العملاء (يفضل في قطاع عقاري أو تقديم خدمات ذات صله).مهارات قوية في التواصل والتفاوض وإدارة العلاقات.خبرة في تطوير وتحسين تجربة العميل وإدارة مؤشرات الأداء التشغيلية.القدرة على إعداد التقارير والعروض التنفيذية للإدارة العليا.إتقان اللغتين العربية، الإنجليزية.

Systems Developer Riyadh, Saudi Arabia · On-site · Full-time<br>ABOUT THE ROLECJ Logistics operates an automated e-commerce fulfillment center in the Special Integrated Logistics Zone We are hiring a Systems Developer to support the software side of the operation & production — building reports, interfaces, and (WMS/WCS).<br>This is a hands-on development role, close to daily operations. What you build is used on the warehouse floor the same week you deliver it.<br>WHAT YOU WILL DO- Develop and maintain internal applications, tools, and scripts supporting warehouse operations- Build reports, interfaces, and enhancements for SAP and the warehouse systems- Create operational dashboards from system data- Fix bugs, apply updates, and handle change requests- Document your code and system configurations<br>WHAT WE ARE LOOKING FOR- Degree in computer science, software engineering, IT, or a related field- 3–5years of hands-on software development experience- Proficiency in at least one programming language (C#, Java, or Python) and solid SQL- A fast learner who adapts quickly to new systems and works well in a team- Good command of English<br>NICE TO HAVE- Exposure to SAP or WMS/WCS environments<br>WHY JOIN- Work inside one of KSA most advanced automated logistics facilities- Real ownership of your work from day one- Part of a global logistics group with room to grow

Job Summary:<br>The Plant Operator is responsible for providing expertise to ensure plants are operating and maintained in optimal conditions, providing chilled water at design conditions in a continuous, safe, and efficient manner with all equipment and controls functioning at peak performance.<br>Job Responsibilities:<br>Plant Operations:Continuously monitors equipment through SCADA/Manual according to plant O/M procedures and standards, all operating equipment/systems, as per operational procedures. Performs technical/operational duties in coordination with technicians for any problems/faults that arise in the plant. Monitor system performance and make adjustments. Conduct routine equipment inspections. Respond to alarms and system alerts. Maintenance Support:Assist in troubleshooting and identifying issues. Coordinate preventive maintenance tasks. Issue work permit for the maintenance activities and perform Lock-Out Tag-out procedure. Liaises with internal/external maintenance/technical staff to resolve technical deficiencies, as required. Documentation:Maintain accurate records of plant operations. Provides regular status reports of O/M of plants, to supervisor. WERA Requirements:Raw data collection. Collection and storage of supporting data and information. Generation of final data. Data transfer to the relevant templates. Submission of the final data to WERA.<br>Qualifications, Experience & Skills:<br>Qualifications:<br>Certificate/ITI/Diploma (Air conditioning, Operation Skill,) or relevant filed.<br>Experience:<br>Total of 0-3years of experience in the Relevant Industry.<br>Skills: Basic engineering skills Experience in SCADA system. Good knowledge in Safety standards Knowledge in HVAC systems and equipment such as Chillers, cooling tower and pumps etc.

Key Responsibilities Perform preventive, predictive, and corrective maintenance on instrumentation and control systems. Troubleshoot, diagnose, and repair faults in PLC, SCADA, HMI, RTU, VFD, and field instrumentation systems. Calibrate, test, install, and commission field instruments, including pressure, flow, level, temperature, and analytical instruments. Ensure the reliable and efficient operation of automation and control systems in wastewater treatment plants (WWTPs), pumping stations, and lift stations. Monitor control system performance and identify opportunities to improve system reliability and reduce downtime. Read and interpret P&IDs, electrical drawings, loop diagrams, control logic, and technical documentation to perform maintenance activities. Conduct routine inspections and functional testing of instrumentation and control equipment. Maintain accurate maintenance records, calibration certificates, and work reports in the computerized maintenance management system (CMMS). Coordinate with operations and maintenance teams to plan and execute maintenance activities with minimal disruption to plant operations. Assist in the installation, modification, and upgrading of instrumentation and control systems. Ensure compliance with company policies, safety procedures, and applicable industry standards during all maintenance activities. Support emergency breakdown response and participate in on-call maintenance activities when required. Identify spare parts requirements and report equipment defects or recurring failures to supervisors. Participate in system testing, commissioning, and performance verification following maintenance or project activities. Maintain housekeeping standards and ensure tools, instruments, and test equipment are properly maintained and calibrated.

JOB PURPOSE:Accountable for delivery of Sales Volume and Revenue, across all product lines, in a Sales Region as per set, monthly and yearly targets, by managing and strategizing the sales plans in the region. Accountable for delivering all the Sales & Merchandising KPIs in the region across all channels and product lines. The role is accountable to all sales employees in the region and drives their development and optimization of performance. Accountable for the implementation of sales policies and safety guidelines across the regions.<br>KEY ACCOUNTABILITIES: Strategic Contribution Direct the implementation of the annual business plan and targets and implement the strategic agenda of the Sales & Distribution / Sales Operation to deliver Nadec’s vision and mission. Ensure that the strategy is translated into operational business plans for the Sales & Distribution / Sales Operation and monitor the performance Leadership Direct the activities of the Sales team to ensure that all work is carried out efficiently, and in line with the regional/country strategic plans, policies, and procedures. Build and lead a motivated, engaged, and competent team, by setting priorities and objectives, managing performance, and providing ongoing feedback and coaching to meet the regional/country challenges and goals. Serve as a role model to ensure employees’ awareness and commitment to NADEC’s vision, mission, values, and corporate strategy to establish a highly engaged and motivated team, and continuously improve performance.<br>Budgeting:Develop, submit, and upon approval, implement the Regional/Country Sales budget, monitoring its accurate execution, identifying cost-saving opportunities, and proposing corrective actions in case of deviations, in order to ensure compliance with pre-set targets.<br>Core Accountabilities Sales Development:Set regional/depot sales targets, and develop sales tactics based on past data analytics reports and market trends, in order to achieve market share and sales growth. Set sales KPIs (number of customer visits, number of closed deals, productive calls, returns, plan accuracy, etc.) and monitor results identifying areas of unsatisfactory performance to capitalize on potential performance improvement opportunities and enhance the regional/Country sales activities. Oversee the analysis of regional key accounts businesses and all procurement processes for the region, in order to manage the entire sales cycle including client profiling, account planning, lead generation, and after-sales services. Sales Execution:Ensure discipline in sales operations and monitor adherence to processes and systems to make sales predictable and delivering to the objectives Monitor route plans vs achievements and discuss learnings with the team to improve route productivity and load accuracy. Monitor market equipment in the region and ensure distribution, upkeep, and tracking of all equipment in the region to ensure customer satisfaction and asset safety. Collaborate with Supply chain and other functions to ensure full support and smooth operations of sales activities in the region while achieving all the KPIsDevice and implement sales execution improvement strategies and tactics to help the team achieve it sales goals Ensure Sales Incentive schemes are relevant to the team and work with the sales HO team to ensure they remain relevant Work with the Regional Merchandising team and Key Accounts team to ensure high-quality execution and customer satisfaction.<br>QUALIFICATIONS, EXPERIENCE, & SKILLS:<br>Education and Certifications Graduate in Business or Sales related qualifications Postgraduate in Business Management preferred Certifications in Sales related topics are an added advantage<br>Experience:8-13 years’ experience in FMCG or Product sales. Preferably in the food industry Minimum 4 years of experience in leading medium to large sales teams is a must Knowledge of P&L, Sales KPIs, Conceptual clarity in sales topics are essential Experience in the Country to be hired is an added advantage

Job Summary:The Environmental Officer adheres to best industry practices, both in terms of result and effectiveness, in order to identifies and distributes information on environmental programs that incorporate sustainable development. Encourages projects to apply environment principles and participate in sustainable development programs and activities at local, regional, and international levels; and keeps abreast of international developments that can contribute to environmental best practices.<br>Job Responsibility:Responsible for all environmental matters for project, yard and facility based on assignment, including developing environmental requirements. Implements Environment Management Plan (EMP) and supports development of project HSE strategy, often would be responsible for section or/and project. Identify and distribute information on environmental programs that incorporate sustainable development. Monitor the impact of the operation on the natural environment, identify areas of risk and develop adaptive management strategies to mitigate impacts. Conducts Environment Aspects and Impacts Analysis for all working sites. Adoptability of appropriate suggestions and recommendations to be enacted for the positive enhancement of the environment. Ensures that the negative and significant impacts of the project activities should be limited, reduced and controlled to bring about the positive changes. The continual improvement will be examined and kept intact by continuous monitoring, checking and evaluating the existing operational process of the system. Recommends all the environment positive enhancement tools for air, water, land ,noise, dust, waste, processes etc. and accordingly will be discussed, planned, suggested , implemented and evaluated for operations. Monitor the impact of the operation on the natural environment, identify areas of risk and develop adaptive management strategies to mitigate impacts. Conducts Environment Aspects and Impacts Analysis for all working sites. Adoptability of appropriate suggestions and recommendations to be enacted for the positive enhancement of the environment. Ensures that the negative and significant impacts of the project activities should be limited, reduced and controlled to bring about the positive changes. The continual improvement will be examined and kept intact by continuous monitoring, checking and evaluating the existing operational process of the system. Recommends all the environment positive enhancement tools for air, water, land, noise, dust, waste, processes etc. and accordingly will be discussed, planned, suggested , implemented and evaluated for operations. Assisting in preparing service proposal tender and project bidding documents particularly in environment and sustainability. Ensure to meet and satisfy all the requirements as per the set criteria and proposed requests. Amends proposals implementation as per the emerged provisions and propositions. Complies with all organization and other legislative requirements. Promote and develop environmental awareness, training and program for all operations. Conducts environmental awareness training program across operations to boost the positive attitude approach among employees and workers towards environment positive development. Suggests practical methodologies/ measures for existing and emerging environmental issues. Provides HSE trainings. Ensure that environment positive approach and initiatives of the employees/workers should be implemented and acknowledged. Ensure to identify and meet the overall objectives and objectives set by HSE Department. Ensures that all the environmental objectives and targets should be reviewed and evaluated. Discuss all the environment objectives and targets with the head of HSE Department ( in the project) /project HSE manager and accordingly, propose for all the operations for the effective implementation. Evaluates Environment objectives and targets from time to time for continual improvement. Act as a technical expert and catalyst to provide guidance, advice and support to sites and projects on environmental related issues. Recommends technical advices, measures and methodologies to meet the emerged issues. Advises on management and containment for all kind of environment issues. Ensures that occurrence and reoccurrence of environmental incidences and accidents should not take place.<br>Experience and Education:Bachelor's degree in environmental engineering, environmental management or any related field. Diploma in NEBOSH or Lead Auditor certifications in ISO 9001, ISO 14001, ISO 45001, and ISO 22301 are preferred0–6+ years of experience in the environmental field.

Job Title:Corporate Finance Senior Manager<br>Location HQ Office - Riyadh<br>Department Finance <br>Supervises: Treasury Operations Manager Working Capital Senior Specialist<br>Role Purpose Efficiently manage and optimize SABIL’ liquidity, short-term cash positions and cashflow, treasury operations, and long-term funding plan ensuring adherence to financial regulations, fostering strong banking relationships, and driving continuous improvement for sustained financial stability and efficiency.<br><br>KEY ACCOUNTABILITIES & ACTIVITIES: Treasury Operations and Financial Management<br>Manage the optimization of daily cash positions and liquidity, ensuring the efficient utilization of working capital to meet operational requirements with precision. Oversee end-to-end management of all payments made by SABIL to suppliers and employees, ensuring adherence to timelines, accuracy, and strict compliance with established internal control guidelines for invoice/payment authorization. Develop and maintain robust cash flow forecasting models to provide accurate predictions of future cash requirements, facilitating proactive decision-making. Maintain and optimize an efficient workflow system for payments, streamlining processes to enhance operational efficiency within the treasury function. Cultivate and maintain robust relationships with banks and financial institutions, fostering open communication and collaboration to enhance SABIL’s financial standing. Negotiate advantageous terms for banking services, loans, and credit facilities, leveraging financial expertise to secure advantageous terms to optimize the allocation of financial resources. Explore and implement technological solutions to enhance treasury processes, including the integration of treasury management systems for increased efficiency. Drive initiatives for continuous improvement in treasury processes, systems, and controls, promoting efficiency and effectiveness. Identify opportunities for cost optimization within treasury operations, exploring efficient ways to manage expenses without compromising operational effectiveness. Stay abreast of market trends, economic conditions, and industry developments, providing insights to adapt treasury strategies accordingly and capitalize on emerging opportunities. Establish and maintain key performance indicators (KPIs) for treasury operations, regularly assessing and reporting on performance metrics to drive continuous improvement and align with organizational goals.<br>Working Capital Management<br>Implement efficient working capital management practices that effectively support SABIL’ operations. Ensure the availability of adequate liquidity to sustain SABIL's day-to-day business operations. Oversee the timely and accurate preparation of financial projections for SABIL's short- and medium-term operations. Manage trade credit terms with suppliers and negotiate favourable payment terms that align with the organization's working capital objectives. Collaborate closely with the Operations department to optimize inventory financing strategies and ensure efficient utilization of working capital. Continuously assess and optimize trade credit policies to enhance overall working capital efficiency.<br>Risk Management and Mitigation<br>Develop and implement risk management strategies to identify, assess, and mitigate financial risks within the organization. Conduct regular risk assessments and evaluate the effectiveness of existing risk controls and procedures. Collaborate with cross-functional teams to establish risk mitigation plans and monitor their implementation. Provide guidance and recommendations to senior management on risk management strategies and actions to protect the organization's financial assets. Ensure compliance with risk management frameworks, policies, and procedures. Foster a risk-aware culture within the organization by promoting risk awareness and providing training to employees on risk management practices.<br>Continuous Improvement<br>Champion a culture of continuous improvement across all operational units, and continuously seek opportunities for operational enhancements and cost efficiencies. Collaborate with department heads to identify and implement operational efficiencies. Regularly assess processes, procedures, and systems for opportunities to enhance productivity and reduce costs.<br><br>Qualifications/Requirements <br>Required:<br>Knowledge and Experience<br>Minimum of 10 years of extensive experience in treasury, banking, and working capital management, with 3-5 years performing a senior manager role.<br>Equivalent Minimum of 14 years of extensive experience in treasury, banking, and working capital management, with 3-5 years performing a senior manager role.<br>Education A bachelor's degree in finance, accounting, or a related field is required. Equivalent Diploma's degree in finance, accounting, or a related field is required. (Should be 2 years at least)

Job Title:Corporate Finance Senior Manager<br>Location HQ Office - Riyadh<br>Department Finance <br>Supervises: Treasury Operations Manager Working Capital Senior Specialist<br>Role Purpose Efficiently manage and optimize SABIL’ liquidity, short-term cash positions and cashflow, treasury operations, and long-term funding plan ensuring adherence to financial regulations, fostering strong banking relationships, and driving continuous improvement for sustained financial stability and efficiency.<br><br>KEY ACCOUNTABILITIES & ACTIVITIES: Treasury Operations and Financial Management<br>Manage the optimization of daily cash positions and liquidity, ensuring the efficient utilization of working capital to meet operational requirements with precision. Oversee end-to-end management of all payments made by SABIL to suppliers and employees, ensuring adherence to timelines, accuracy, and strict compliance with established internal control guidelines for invoice/payment authorization. Develop and maintain robust cash flow forecasting models to provide accurate predictions of future cash requirements, facilitating proactive decision-making. Maintain and optimize an efficient workflow system for payments, streamlining processes to enhance operational efficiency within the treasury function. Cultivate and maintain robust relationships with banks and financial institutions, fostering open communication and collaboration to enhance SABIL’s financial standing. Negotiate advantageous terms for banking services, loans, and credit facilities, leveraging financial expertise to secure advantageous terms to optimize the allocation of financial resources. Explore and implement technological solutions to enhance treasury processes, including the integration of treasury management systems for increased efficiency. Drive initiatives for continuous improvement in treasury processes, systems, and controls, promoting efficiency and effectiveness. Identify opportunities for cost optimization within treasury operations, exploring efficient ways to manage expenses without compromising operational effectiveness. Stay abreast of market trends, economic conditions, and industry developments, providing insights to adapt treasury strategies accordingly and capitalize on emerging opportunities. Establish and maintain key performance indicators (KPIs) for treasury operations, regularly assessing and reporting on performance metrics to drive continuous improvement and align with organizational goals.<br>Working Capital Management<br>Implement efficient working capital management practices that effectively support SABIL’ operations. Ensure the availability of adequate liquidity to sustain SABIL's day-to-day business operations. Oversee the timely and accurate preparation of financial projections for SABIL's short- and medium-term operations. Manage trade credit terms with suppliers and negotiate favourable payment terms that align with the organization's working capital objectives. Collaborate closely with the Operations department to optimize inventory financing strategies and ensure efficient utilization of working capital. Continuously assess and optimize trade credit policies to enhance overall working capital efficiency.<br>Risk Management and Mitigation<br>Develop and implement risk management strategies to identify, assess, and mitigate financial risks within the organization. Conduct regular risk assessments and evaluate the effectiveness of existing risk controls and procedures. Collaborate with cross-functional teams to establish risk mitigation plans and monitor their implementation. Provide guidance and recommendations to senior management on risk management strategies and actions to protect the organization's financial assets. Ensure compliance with risk management frameworks, policies, and procedures. Foster a risk-aware culture within the organization by promoting risk awareness and providing training to employees on risk management practices.<br>Continuous Improvement<br>Champion a culture of continuous improvement across all operational units, and continuously seek opportunities for operational enhancements and cost efficiencies. Collaborate with department heads to identify and implement operational efficiencies. Regularly assess processes, procedures, and systems for opportunities to enhance productivity and reduce costs.<br><br>Qualifications/Requirements <br>Required:<br>Knowledge and Experience<br>Minimum of 10 years of extensive experience in treasury, banking, and working capital management, with 3-5 years performing a senior manager role.<br>Equivalent Minimum of 14 years of extensive experience in treasury, banking, and working capital management, with 3-5 years performing a senior manager role.<br>Education A bachelor's degree in finance, accounting, or a related field is required. Equivalent Diploma's degree in finance, accounting, or a related field is required. (Should be 2 years at least)

Role:The candidate will perform hands-on maintenance duties of a heavy-duty military mechanical system (RSADF) including preventive and corrective maintenance and repairs on hydraulic, brake, and air conditioning systems. Moreover, the candidate will maintain machinery and mechanical equipment in accordance with diagrams, drawings, operational manuals, and manufacturer’s specifications using hand tools and precision measuring and testing instruments. Inspect, replace, repair engine components as required.<br>Qualifications: Diploma in Mechanical Engineering. Minimum 4 years working experience as mechanical technician. Excellent knowledge of mechanical systems and engine operation is required. Very Good understanding of mechanical drawings, mechanical troubleshooting, interface between different objects and systems. Proficiency in Microsoft Office. Proficiency in English, spoken and written.

About the Client:Our client is a leading company in the railway industry, seeking an experienced Mechanical Technician to support railway maintenance and operational projects in Saudi Arabia.<br>About the Role:Perform preventive and corrective maintenance on mechanical systems to ensure the safe and reliable operation of railway systems.<br>Responsibilities:Perform preventive and corrective maintenance of mechanical systems and equipment. Carry out maintenance of MEP systems. Diagnose and repair mechanical faults. Conduct inspections and preventive maintenance activities. Comply with safety regulations and maintenance standards. Prepare maintenance reports and documentation.<br>Qualifications:Technical Diploma in Mechanical Engineering or a related field. Minimum 4 years of relevant experience. Experience in railway maintenance. Experience with MEP systems. Fluent in English.

About the Client:Our client is a leading company in the railway industry, seeking an experienced Mechanical Technician to support railway maintenance and operational projects in Saudi Arabia.<br>About the Role:Perform preventive and corrective maintenance on mechanical systems to ensure the safe and reliable operation of railway systems.<br>Responsibilities:Perform preventive and corrective maintenance of mechanical systems and equipment. Carry out maintenance of MEP systems. Diagnose and repair mechanical faults. Conduct inspections and preventive maintenance activities. Comply with safety regulations and maintenance standards. Prepare maintenance reports and documentation.<br>Qualifications:Technical Diploma in Mechanical Engineering or a related field. Minimum 4 years of relevant experience. Experience in railway maintenance. Experience with MEP systems. Fluent in English.

Key Responsibilities:<br>Support the operation and maintenance of HVAC, plumbing, fire fighting, and mechanical systems. Assist in conducting routine inspections and preventive maintenance activities. Monitor equipment performance and report any operational issues. Support the preparation of technical reports, maintenance records, and documentation. Coordinate with maintenance teams and contractors to ensure service quality. Ensure compliance with health, safety, and company standards. Participate in troubleshooting and resolving mechanical-related issues. Requirements:Bachelor's Degree in Mechanical Engineering. Fresh graduate or up to 1 year of experience. Basic knowledge of HVAC and building services systems. Good communication and teamwork skills. Proficiency in Microsoft Office applications. Willingness to learn and develop within the Facility Management industry. Saudi Nationals are preferred. Based in Jeddah.

Key Responsibilities:<br>Assist in the operation and maintenance of electrical systems, including LV systems, lighting, generators, UPS, and transformers. Support preventive and corrective maintenance activities. Conduct routine inspections and identify potential electrical issues. Monitor system performance and prepare maintenance reports. Coordinate with technicians and contractors to ensure timely completion of maintenance activities. Ensure compliance with safety regulations and engineering standards. Support energy efficiency and sustainability initiatives.<br>Requirements:<br>Bachelor's Degree in Electrical Engineering. Fresh graduate or up to 1 year of experience. Basic understanding of electrical systems and building services. Good analytical and problem-solving skills. Proficiency in Microsoft Office applications. Strong communication and teamwork abilities. Saudi Nationals are preferred. Based in Jeddah.

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Overview</h3> <p style="margin:0 0 12px; ************;">CoorB is seeking a <strong style="font-weight:700;">Cisco ISE Engineer</strong> for a contract position based in Jeddah, Makkah, Saudi Arabia. This role involves designing, deploying, administering, and optimizing network access control services using <strong style="font-weight:700;">Cisco Identity Services Engine (ISE)</strong> across wired, wireless, and VPN environments. The engineer will be responsible for enforcing identity-based access policies, supporting Zero Trust segmentation, strengthening endpoint access controls, and ensuring secure and reliable user and device onboarding.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Core Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Design, configure, and administer <strong style="font-weight:700;">Cisco ISE</strong> services for wired, wireless, and VPN network access control.</li> <li style="margin:0 0 6px;">Implement and support <strong style="font-weight:700;">*** authentication</strong>, MAC Authentication Bypass (MAB), device profiling, posture assessment, guest access, and BYOD onboarding.</li> <li style="margin:0 0 6px;">Design, maintain, and enforce authorization policies based on user identity, device type, posture status, location, and business requirements.</li> <li style="margin:0 0 6px;">Configure and support <strong style="font-weight:700;">TrustSec / Security Group Tag (SGT)</strong> policies to enable identity-based segmentation and Zero Trust access controls.</li> <li style="margin:0 0 6px;">Integrate Cisco ISE with <strong style="font-weight:700;">Active Directory, PKI/certificate services, RADIUS, TACACS+, MDM platforms, wireless controllers, switches, and VPN services</strong>.</li> <li style="margin:0 0 6px;">Troubleshoot authentication, authorization, profiling, posture, certificate, and endpoint onboarding issues across wired, wireless, and remote-access environments.</li> <li style="margin:0 0 6px;">Maintain distributed Cisco ISE deployments, including <strong style="font-weight:700;">Policy Administration Nodes (PAN), Monitoring and Troubleshooting Nodes (MnT), and Policy Service Nodes (PSN)</strong>.</li> <li style="margin:0 0 6px;">Support high availability, backup and restore, patching, upgrades, certificate renewals, and platform health monitoring for Cisco ISE environments.</li> <li style="margin:0 0 6px;">Review access policies, logs, and reports to identify configuration issues, security gaps, and opportunities for improvement.</li> <li style="margin:0 0 6px;">Maintain technical documentation, network access control procedures, operational guides, policy matrices, diagrams, and support handover materials.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Qualifications</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, Cybersecurity, or a related discipline.</li> <li style="margin:0 0 6px;">Minimum <strong style="font-weight:700;">4 years of experience</strong> in network access control, network security, identity-based access, or enterprise network operations.</li> <li style="margin:0 0 6px;">Hands-on production experience with <strong style="font-weight:700;">Cisco ISE</strong>, including ***, RADIUS, policy configuration, and endpoint authentication.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Technical Skills and Knowledge</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Strong understanding of <strong style="font-weight:700;">AAA, certificates, PKI, RADIUS, TACACS+, switching, wireless integration, and VPN access control</strong>.</li> <li style="margin:0 0 6px;">Strong hands-on knowledge of <strong style="font-weight:700;">Cisco ISE policy sets, authorization profiles, identity stores, profiling, posture, guest access, and BYOD workflows</strong>.</li> <li style="margin:0 0 6px;">Good understanding of <strong style="font-weight:700;">***, MAB, EAP methods, certificate-based authentication, and endpoint onboarding</strong>.</li> <li style="margin:0 0 6px;">Experience designing or supporting <strong style="font-weight:700;">TrustSec / SGT segmentation</strong> in enterprise environments.</li> <li style="margin:0 0 6px;">Experience with <strong style="font-weight:700;">TACACS+ device administration</strong> for network infrastructure access control.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Professional Certifications</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Professional certification such as <strong style="font-weight:700;">CCNP Security, CCIE Security, Cisco ISE specialist certifications</strong>, or equivalent.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Context and Collaboration</h3> <p style="margin:0 0 12px; ************;">The successful candidate will collaborate with network, security, infrastructure, endpoint, service desk, and application teams to support secure access and device onboarding. This role also involves participation in incident response, root-cause analysis, maintenance windows, audit support, and continuous improvement activities within the network security domain.</p>

<p>The Product Specialist is responsible for promoting and supporting the company's surgical products by providing clinical and technical expertise to healthcare professionals. The role focuses on achieving sales targets, developing strong customer relationships, conducting product demonstrations and training, and ensuring high levels of customer satisfaction while maintaining compliance with company policies and industry regulations</p><p>Key Tasks /Responsibilities:</p><ul><li>Promote and sell the company's surgical products to hospitals, clinics, and healthcare professionals.</li><li>Achieve assigned sales targets and contribute to the overall business objectives.</li><li>Build and maintain strong relationships with surgeons, physicians, nurses, and other healthcare stakeholders.</li><li>Conduct product presentations, demonstrations, and in-service training for customers.</li><li>Provide clinical and technical support during product evaluations and surgical procedures when required.</li><li>Identify new business opportunities and develop strategies to increase market share.</li><li>Monitor market trends, competitor activities, and customer needs, and report findings to management.</li><li>Prepare sales forecasts, customer visit reports, and other required documentation in a timely manner.</li><li>Coordinate with internal departments to ensure efficient order processing, product availability, and customer satisfaction.</li><li>Attend medical conferences, workshops, and exhibitions to promote products and expand professional networks.</li><li>Ensure compliance with company policies, ethical standards, and applicable healthcare regulations.</li><li>Perform any other duties assigned by the Surgical Division Manager.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications &amp; Experience</strong></p><ul><li>Bachelor's degree or any higher qualification in Biomedical Engineering, Nursing, Medical Laboratory, Pharmacy, Life Sciences, or any related healthcare field.</li><li>1u20133 years of experience in medical device or surgical product sales.</li><li>Hands-on experience with Orthopedic Surgery, General Surgery, and Laparoscopic (Minimally Invasive) Surgery products is required.</li><li>Experience in operating room support and surgical procedures is preferred.</li><li>Strong knowledge of surgical products, medical devices, and healthcare market dynamics.</li><li>Must be able to drive and willing to travel frequently.</li><li>A Saudi driving license is preferred but not mandatory.</li><li>Fluency in English and Arabic (spoken and written).</li><li>Strong business development mindset with the ability to identify new opportunities and expand customer relationships.</li></ul><p><strong>Skills :</strong></p><ul><li><strong>Technical Skills</strong></li><li>Product and clinical knowledge.</li><li>Medical device sales and negotiation.</li><li>Product presentation and demonstration skills.</li><li>Clinical support during surgical procedures.</li><li>CRM systems and sales reporting.</li><li>Business development and market expansion.</li><li>Market analysis and customer acquisition.</li><li>Microsoft Office (Excel, PowerPoint, Word).</li><li><strong>Soft Skills</strong></li><li>Excellent communication and presentation skills</li><li>Relationship management and customer service orientation.</li><li>Negotiation and influencing skills.</li><li>Problem-solving and analytical thinking.</li><li>Time management and planning.</li><li>Teamwork and collaboration.</li><li>Adaptability and ability to work under pressure.</li><li>Professional ethics and integrity.</li><li>Self-motivated with a strong passion for business development and achieving sales growth.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Leverage your abilities and join the dynamic team of a leading FMCG Distribution company in the Kingdom of Saudi Arabia. We are looking for a results-driven E-Commerce Specialist to manage and grow the online sales channels for our portfolio of FMCG food brands, The role focuses on building strong relationships with key online platforms , achieving e-commerce sales targets, increasing product visibility, and driving revenue growth across the distributor's brand portfolio in line with company objectives.</p><p>Key Accountabilities:</p><ul><li>Manage and develop assigned e-commerce accounts, ensuring strong business relationships and long-term customer satisfaction.</li><li>Manage product listings, pricing, visibility, and content across all e-commerce platforms.</li><li>Ensure compliance with brand guidelines, platform norms, and SEO best practices.</li><li>Prepare and execute account plans to increase sales volume, revenue, profitability, and market share.</li><li>Negotiate annual agreements, commercial terms, promotional plans, pricing, and visibility opportunities with key online retailers.</li><li>Achieve monthly, quarterly, and annual e-commerce sales targets across assigned platforms.</li><li>Create and implement platform-specific marketing calendars and development plans on a monthly/quarterly basis.</li><li>Execute promotions, discounts, bundles, and visibility campaigns as per brand calendars and platform schedules.</li><li>Ensure proper implementation of online promotions, digital activations, banners, and flash sales</li><li>Coordinate with internal teams (Supply Chain, Logistics, Sales, and Marketing) to ensure smooth execution of e-commerce plans and order fulfillment.</li><li>Own sales forecasting and demand planning for e-commerce channels.</li><li>Ensure stock availability and flag risks related to out-of-stock or excess inventory.</li><li>Monitor customer performance, sales trends, and product availability to ensure continuous business growth.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business Administration, Sales, Marketing, Digital Marketing, or a related field.</li><li>Minimum of 3 5 years of experience in e-commerce, digital sales, or online account management, preferably within FMCG, food distribution, beverages, retail, or consumer goods.</li><li>Strong experience dealing with online marketplaces, e-commerce platforms, or major retail accounts (e.g., Amazon, Noon, Carrefour UAE, Talabat, or similar).</li><li>Proven track record of achieving e-commerce sales targets and managing strategic online accounts.</li><li>Strong negotiation, communication, and relationship management skills.</li><li>Good understanding of e-commerce sales planning, account management, online promotions, pricing, and customer development.</li><li>Ability to analyze sales data, identify opportunities, and prepare business reports.</li><li>Strong coordination skills with internal departments and external customers.</li><li>Proficiency in e-commerce platforms, content management systems, and digital marketing tools.</li><li>Excellent knowledge of the Saudi and UAE e-commerce market, especially the Jeddah and Western Region market, is a plus.</li><li>Familiarity with the FMCG distributor model and managing a portfolio of multiple brands is highly desirable.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> </p> <p><br></p><p> </p> <p> </p> <p> <strong>Job Purpose </strong> </p> <p> </p> <p>The Technical Support Officer SSC Event Management Specialist plays a critical role in supporting the planning, coordination, and execution of SSC events and activities, while ensuring the effective management of related technical, operational, and stakeholder engagement requirements.</p> <p> </p> <p> </p> <p> <strong>KEY ACCOUNTABILITIES</strong> </p> <p> </p> <p> <strong>Event Planning &amp; Coordination</strong> </p> <p> <br> Plan, organize, and execute SSC events, activities, and engagement initiatives throughout the year.<br> Develop event concepts, schedules, implementation plans, and logistical arrangements.<br> Coordinate event timelines and ensure timely execution of all event-related activities.<br> Ensure events are delivered in accordance with approved standards, budgets, and timelines.<br> Manage the end-to-end event lifecycle, including event conceptualization, logistics coordination, budgeting support, communication coordination, and post-event evaluation.</p> <p> </p> <p> <strong>Vendor &amp; Logistics Management</strong> </p> <p> <br> Coordinate with vendors, venues, suppliers, and service providers to support event delivery.<br> Monitor vendor performance and ensure quality and cost-effectiveness of services provided.<br> Support procurement and administrative processes related to event requirements.<br> Oversee event setup, operational readiness, and on-site coordination during activities.</p> <p> </p> <p> <strong>Staff Engagement &amp; Experience Enhancement</strong> </p> <p> <br> Support the development of initiatives that foster staff engagement, collaboration, and workplace well-being.<br> Coordinate recreational, cultural, social, wellness, and seasonal activities for staff and families where applicable.<br> Gather staff feedback and participation insights to improve future events and initiatives.<br> Promote inclusive and engaging activities that enhance organizational culture and staff morale.</p> <p> </p> <p> <strong>Stakeholder Coordination</strong> </p> <p> <br> Coordinate with internal business units and supporting functions to facilitate successful event delivery.<br> Engage with staff and stakeholders to identify engagement opportunities and event requirements.<br> Support cross-functional collaboration to enhance the quality and effectiveness of SSC activities.</p> <p> </p> <p> <strong>Continuous Improvement &amp; Innovation</strong> </p> <p> <br> Identify opportunities to improve event management processes and staff engagement initiatives.<br> Propose creative ideas and innovative activities aligned with staff interests and organizational culture.<br> Support the digitalization and streamlining of event registration, tracking, and feedback mechanisms.</p> <p> </p> <p> <strong>Communication &amp; Awareness Support</strong> </p> <p> <br> Support the development of event announcements, invitations, awareness materials, and internal promotional campaigns.<br> Support visibility and participation in Staff Social Club initiatives.</p> <p> </p> <p> </p> <p> <strong>ACADEMIC AND PROFESSIONAL QUALIFICATION</strong> </p> <p> </p> <p> Bachelor s degree in Event Management, Business Administration, Human Resources, Marketing, Communications, or a related field. <br> Professional certification in Event Management or related discipline is an added advantage. <br> Relevant experience in event coordination, staff engagement initiatives, or similar roles is desirable.<br> <strong> Languages:</strong> English: Mandatory | Arabic &amp; French: Preferred.</p> <p> </p> <p> </p> <p> <strong>KEY SKILLS &amp; NECESSARY KNOWLEDGE</strong> </p> <p> </p> <p> Strong organizational and stakeholder management skills.<br> Ability to manage multiple events and initiatives simultaneously.<br> Creativity and attention to detail.<br> Ability to maintain high service quality and staff satisfaction.<br> Good communication and coordination skills.<br> Ability to work collaboratively across functions.<br> Basic knowledge of budgeting support and vendor coordination.</p> <p> </p> <p> </p> <p><br></p></div></section>

JOB SUMMARY<br>The IT Manager oversees and manages all aspects of IT operation within the hotel to ensure efficient operation by providing a high level of operational availability and stability for both standard network and hotel industry specific technology. The individual drives all initiatives and projects of the hotel and corporate systems strategies.<br>THE ROLE Provide inspirational leadership with a clear vision and direction to team members to ensure delivery of the Capella brand values and vision, to create an amazing experience for all guests and colleagues. Oversees and manages the daily operations of the IT department and ensures that all team members comply with service standards, departmental policies and operating procedures set by the hotel. Ensures and provides flawless, upscale, professional and high-class guest service experiences as a role model and expertise in all IT related matters. Be an exemplary role model in inspiriting team members through strong demonstration of the Capella Culture and Service Philosophy Network and build relations with external service provides in efforts to forecasts technology requirements and upgrades to existing technology to improve effectiveness of installed systems, to deliver highest level of guest experience. Ensures critical system specifically the Property Management System (e.g. OPERA), Accounting system, MICROS Point-of-Sales and others, are available and well-functioning twenty-four (24) hours a day. Establish and maintain system security procedures consistent with control requirements and corporate policy. Establish and maintain backup procedures for all systems to ensure protection from loss of data and ensure backups are carried out in accordance with corporate and local policies. Develop new applications as requested by department heads only after the approval from both the Director of Finance, GM/HM and in consultation with Corporate Office. Act as liaison between Corporate Director of IT and the property to communicate property needs and to keep all departments informed of advances and developments in systems. Establishes strict compliance and ensures that all colleagues within the hotel are trained in data & IT security operating procedure to minimize any potential risks of cyber-attacks. Coordinate with Training Manager in conducting periodical trainings to keep team members and colleagues updated on data & IT security. Maintain an up to date knowledge of the hotel daily services, activities, promotion, and event. Effectively communicate and update all team members on any changes to ensure guests receive up-to-date information. Handling complaints and resolving service ‘Glitches’, keep a record of all feedbacks under the appropriate system. Ensures that the issues are resolved in a timely manner to guests’ satisfaction. Foster a positive working environment for all team members and check in regularly to ensure team members satisfaction and maintain strong working relationships within the. Give praises and encouragements for good performances. Maintains strong working relationships with other departments to ensure effective communications for operational issues, serves as a role model for inter-departmental collaboration and support Empower team members to take ownership and responsibility in going beyond to exceed guest expectations. Delegate responsibility and expect accountability and regular feedback. Monitor performances team members and provide effective performance feedback for improvements, recognition and performance appraisal as due. Mentor and guide individual team members’ growth and identify short to long-term goals to achieve and ensure high colleague engagement and welfare. Report any issue or damages and breakdowns within working areas and the hotel to ensure a defect-free facilities and service amenities provided. Lead the daily line-up meeting and constantly remind colleagues of the Capella Service Standards and Culture Philosophy. Attend all Head of Department and any operations related meetings. Review, monitor and control monthly departmental expense support the higher management in Rooms Division budget and forecast report. Provide suggestions and strategies to increase departmental profit generation abilities. Implement department project initiatives to ensure continuous improvement and upscaling of both department operations and team members’ performance. Drive high quality and consistency in standards to achieve mission, vision and goals set by the hotel.<br>TALENT PROFILE<br>Qualification A Bachelor’s Degree in IT is preferred<br>Work Experience3 – 5 years’ experience in managerial role for IT in similar capacity of luxury hotels/resorts<br>Technical Skills Strong working knowledge of MCSE certification Strong Computing skills Excellent command in written and spoken English<br>Kindly be informed only shortlisted candidates will be notified.

Company Overview CDHORIZON—Global top 100 integrated equipment operation service provider. CDHORIZON is an integrated equipment operation service provider under FEHORIZON in the field of construction. In 2023, CDHORIZON was listed on the Main Board of Hong Kong Stock Exchange, stock code 09930. HK. It has been committed to providing multifaceted, multifunctional services throughout the entire life cycle by leveraging architectural and construction equipment and materials to reconstruct the equipment supply chain system, thereby continuously creating value for users.<br>Job Overview We are looking for an experienced Hire Desk / Sales Coordinator to join our equipment rental team. The role will be responsible for managing customer enquiries, rental sales, hire administration, fleet coordination, deliveries, collections, and customer support.<br>Job Responsibilities:<br>Customer Service & Sales Act as the first point of contact for customers via phone, email, and online platforms. Handle equipment rental enquiries and understand customer requirements. Prepare, send, and follow up on quotations. Convert enquiries into confirmed hires and identify opportunities for extensions and additional equipment. Build and maintain strong relationships with B2B customers. Hire Desk & Fleet Coordination Manage the full on-hire and off-hire process. Monitor fleet availability and maximize equipment utilization. Coordinate deliveries, collections, and job-to-job transfers. Liaise with transport teams, External transport providers, and the workshop to ensure equipment is available and ready for hire. Coordinate Pre-Delivery Inspections and equipment preparation. Customer & Breakdown Support Coordinate customer requests, delivery updates, and hire extensions. Manage breakdown reports and liaise with the engineering team for quick resolution. Keep customers updated throughout the process. Administration & Compliance Maintain accurate hire, customer, and fleet records. Process rental documentation, invoices, damage/loss charges, and related paperwork. Ensure equipment meets required inspection, safety, and certification standards. Verify operator licenses/site cards where applicable.<br>Qualifications & Requirements Bachelor’s degree in Business Administration, Sales, Logistics, Supply Chain Management, or a related field. Previous experience in equipment rental, plant hire, powered access, tool hire, material handling, or a similar industry. Strong customer service and sales skills. Excellent communication, negotiation, and organizational abilities. Ability to work in a fast-paced environment and manage multiple priorities. Good Microsoft Office, CRM, and hire management system skills. Knowledge of scissor lifts, boom lifts, telehandlers, or similar equipment is highly advantageous.

Saudi Service Company Limited (SSCL) is a leading service provider in the Kingdom of Saudi Arabia, specializing in maintenance operations, facility management, and technical support services. The company is committed to delivering reliable, high-quality, and cost-effective solutions that ensure the smooth and efficient operation of client facilities across healthcare, industrial, and commercial sectors.<br>Job Overview:<br>Support the Human Resources Department in managing employee relations functions, ensuring a positive work environment, compliance with labor laws, and effective communication between management and employees. Handle employee grievances, disciplinary actions, and engagement initiatives to promote fairness, transparency, and organizational harmony within the facility management context.<br>Responsibilities:<br>Implement employee relations policies and procedures in alignment with labor laws and company regulations. Provide guidance and support to employees and supervisors on disciplinary procedures, performance issues, and conflict resolution. Investigate employee complaints or disputes and prepare detailed reports with recommendations for corrective actions. Assist in developing and maintaining employee engagement programs that foster motivation, productivity, and retention. Monitor workplace culture and employee morale, recommending initiatives to enhance satisfaction and performance. Coordinate the communication of HR policies, procedures, and updates to ensure consistency and understanding across departments. Prepare and maintain accurate documentation related to employee relations cases, disciplinary actions, and grievance outcomes. Collaborate with the legal team and government authorities to ensure compliance with Saudi labor law and internal HR standards. Support HR initiatives such as surveys, exit interviews, and employee recognition programs. Contribute to continuous improvement efforts by identifying areas for policy enhancement or process efficiency. Ensure alignment of individual and team efforts with the organization's strategic goals, fostering a culture of collaboration, accountability, and continuous improvement to achieve desired outcomes. Perform any additional duties or tasks assigned by the direct supervisor, as required to support departmental and organizational objectives.<br>Educational Background:<br>Bachelor’s degree in Human Resources Management, Business Administration, or a related field. Certification in Human Resources (e.g., SHRM -CP, CIPD, or PHR) preferred.<br>Key Skills:<br>Knowledge of Saudi labor law and HR regulations Employee relations and conflict resolution Communication and interpersonal skills Documentation and report -writing accuracy Problem-solving and analytical skills Confidentiality and professional integrity Time management and organizational skills Collaboration and stakeholder management<br>Years of Experience:<br>3–5 years of experience in employee relations, HR operations, or generalist roles, preferably in the facility management, construction, or service industry.