Operation Manager Jobs in Saudi
20241 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Job Summary </strong></p><br> <p>The primary responsibility of this role is to manage customer orders from receipt of purchase order through to pick and pack, ensuring daily execution of all orders that are received by midday are ready to ship to the customer for next day delivery (major metro locations). Other office duties include stock organisation responsibilities. The Customer Service Specialist assists our clients with product orders, order tracking and stock management. The Customer Service Specialist works closely in a team environment with other team members and the Customer Service Manager. Other duties may be assigned and prioritised by the Country Manager ANZ. </p><br> <p>This position demands a driven, high-energy, dedicated team player who can work well under pressure, catch on quickly and someone who is adaptable to change but can also stick to a routine with superb time management skills. Excellent communication skills (written and verbal) and a high level of attention to detail are imperative skills.</p><br> <p><strong>Responsibilities</strong></p><br> <p><strong>1. Customer Service</strong></p><br> <ol> <li><strong>Order Entry</strong></li> </ol> <ul> <li>Enter Purchase Orders (PO) into the Expandable ERP system</li> <li>Receive and log customer orders received by fax and email</li> <li>Check prices on all POs match System, Contract or Quote prices</li> <li>Check all details on customer orders including address, special requests, part numbers, part descriptions, quantities are correct on order entry into ERP</li> <li>Resolve incorrect or incomplete orders by immediate and direct communication with customers and / or the salesperson</li> <li>Advise customers by phone and email on delayed order status orders every day</li> <li>Liaise with OUS (Neuchatel) for all orders on credit hold, ensuring nil stock is released without Finance Team approval</li> <li>Getting approval for Return for Credit enquiries and completing the return to stock once items received <ol> <li><strong>Customer Enquiries</strong></li> </ol></li> </ul> <ul> <li>Resolve customer complaints and enquiries as required</li> <li>Respond to customer queries on pricing, proof of delivery (POD)s, shipment tracking, customer invoices, etc</li> <li>Manage customer questions or concerns regarding order status or other related issues.</li> <li>Completing the New Customer Application Request in Salesforce and creating New Billing and Shipping Addresses in Expandables</li> <li>Follow up with customers on request for amended Orders and Payments of Pro-Forma invoices for Prepaid accounts</li> </ul> <p><strong>2. Logistics</strong></p><br> <p><strong>2.1. Inventory Control</strong></p><br> <ul> <li>Assist with stocktaking and stock management</li> <li>Assist with physical inventory counts if required, including: <ul> <li>Full stock take, annually (all Part Numbers)</li> <li>Adhoc Cycle Count</li> </ul></li> </ul> <p>2.2. <strong>Supporting Logistics as required</strong> </p><br> <p><strong>3. Office Administration</strong></p><br> <ul> <li>All Customer Service team members prioritize answering of phones and rapid response to all customer queries</li> <li>Manning ANZ mailbox to ensure no orders or enquiries are missed</li> <li>Uploading Invoices into Coupa and Completing New Supplier Requests.</li> <li>Processing Product Request for Sales and Clinical Team ( Eval and Demo Orders)</li> <li>Updating the Customer Complaint Log as enquiries arises</li> <li>Prompt filing of all Customer Purchase Orders</li> <li>Completing the Request for return of Evaluation Devices.</li> <li>Assist with office administration tasks as requested by Customer Service Manager</li> </ul> <p><strong>Requirements</strong></p><br> <ul> <li>Minimum two (2) years customer service experience</li> <li>Experienced complex order entry and ERP skills</li> <li>Proficient computer skills: data entry, Outlook, MS Word, Excel</li> <li>Punctual, results oriented, a self-starter, can wear many hats, has experience in busy work environments</li> <li>Organized, detail oriented, excellent problems solving skills and ability to work independently</li> <li>Trustworthy and professional</li> </ul> <p><strong>Preferred Qualifications: </strong></p><br> <ul> <li>Familiarity with medical devices</li> <li>Experienced order entry and ERP skills </li> </ul> <p><strong><u>Education:</u> </strong></p><br> <p>Bachelor degree preferred in Business Administration</p><br> <p><strong><u>Physical requirements/Work Environment </u> </strong></p><br> <p>NA </p><br> <br> <br> <br> <br><br> <span>Same Posting Description for Internal and External Candidates</span> <br> <br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3>
<p style="margin:0 0 12px; ************;">Swatch Group is seeking a <strong style="font-weight:700;">Receptionist & Admin</strong> to join their team in Riyadh, Saudi Arabia. This full-time role is essential for managing front desk operations, providing comprehensive administrative support, and coordinating customer service activities for the Service Center. The successful candidate will ensure professional visitor handling, efficient communication, accurate documentation, and excellent customer experience while supporting daily business operations. A minimum of 2-5 years of relevant experience is required for this position.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Welcome visitors, clients, and guests in a professional and courteous manner.</li>
<li style="margin:0 0 6px;">Manage incoming telephone calls and direct inquiries to the appropriate departments.</li>
<li style="margin:0 0 6px;">Maintain visitor registration logs and coordinate visitor access in accordance with company procedures.</li>
<li style="margin:0 0 6px;">Ensure the reception area remains organized, professional, and aligned with company standards.</li>
<li style="margin:0 0 6px;">Coordinate meeting room bookings and visitor arrangements when required.</li>
<li style="margin:0 0 6px;">Receive and distribute incoming mail, courier deliveries, and official correspondence.</li>
<li style="margin:0 0 6px;">Maintain accurate reception records, administrative logs, and ensure all assigned Excel trackers are updated.</li>
<li style="margin:0 0 6px;">Prepare letters, memos, reports, and routine business correspondence.</li>
<li style="margin:0 0 6px;">Maintain organized electronic and physical filing systems.</li>
<li style="margin:0 0 6px;">Support departments with administrative documentation and data entry.</li>
<li style="margin:0 0 6px;">Coordinate travel arrangements, appointments, and internal meetings when assigned.</li>
<li style="margin:0 0 6px;">Assist HR and Administration with scheduling, documentation, and follow-up activities.</li>
<li style="margin:0 0 6px;">Maintain accurate administrative records and ensure document confidentiality.</li>
<li style="margin:0 0 6px;">Support office administration and daily coordination activities.</li>
<li style="margin:0 0 6px;">Welcome walk-in customers visiting the Service Center and provide professional assistance.</li>
<li style="margin:0 0 6px;">Register customer information and create work orders for walk-in customers and retailer service requests.</li>
<li style="margin:0 0 6px;">Communicate repair status updates to customers via telephone and email.</li>
<li style="margin:0 0 6px;">Respond to customer inquiries regarding service orders, repair progress, and collection arrangements.</li>
<li style="margin:0 0 6px;">Coordinate customer appointments and service follow-up activities.</li>
<li style="margin:0 0 6px;">Escalate customer concerns to the Service Center Manager when necessary.</li>
<li style="margin:0 0 6px;">Maintain professional customer communication throughout the service process.</li>
<li style="margin:0 0 6px;">Photograph all watches received for service in accordance with company procedures.</li>
<li style="margin:0 0 6px;">Verify customer information and service documentation before processing.</li>
<li style="margin:0 0 6px;">Prepare Proforma Invoices for outsourced repair services.</li>
<li style="margin:0 0 6px;">Prepare shipping descriptions and supporting documentation for outsourced watches.</li>
<li style="margin:0 0 6px;">Process and monitor Local Purchase Orders (LPOs).</li>
<li style="margin:0 0 6px;">Prepare Daily Service Reports (DSR) and submit them to the Finance Department.</li>
<li style="margin:0 0 6px;">Maintain complete and accurate service documentation and records, ensuring proper filing and traceability.</li>
<li style="margin:0 0 6px;">Coordinate with Service Center technicians regarding work order status.</li>
<li style="margin:0 0 6px;">Coordinate with Logistics for outgoing and incoming repair shipments.</li>
<li style="margin:0 0 6px;">Follow up on outsourced repair orders and monitor turnaround times.</li>
<li style="margin:0 0 6px;">Coordinate with Finance regarding invoicing and service documentation.</li>
<li style="margin:0 0 6px;">Support operational reporting and daily administrative activities, ensuring effective communication between internal departments and customers.</li>
<li style="margin:0 0 6px;">Perform other reception-related duties assigned by management.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Authority and Accountability</h3>
<p style="margin:0 0 12px; ************;">The Receptionist & Admin acts as the primary point of contact for visitors and Service Center customers. This role involves coordinating administrative and customer service activities within assigned responsibilities and operating company administrative and service management systems. A key accountability is maintaining the confidentiality of customer, employee, and company information. The role requires direct coordination with internal departments to support daily operations, but does not include authority to approve financial transactions, service pricing, or official company documents unless formally delegated.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Performance Indicators</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Incoming Call Response Time</li>
<li style="margin:0 0 6px;">Visitor Satisfaction</li>
<li style="margin:0 0 6px;">Reception Coverage Compliance</li>
<li style="margin:0 0 6px;">Administrative Task Completion Rate</li>
<li style="margin:0 0 6px;">Customer Response Time</li>
<li style="margin:0 0 6px;">Customer Satisfaction Score</li>
<li style="margin:0 0 6px;">Customer Update Compliance</li>
<li style="margin:0 0 6px;">Customer Inquiry Resolution Time</li>
<li style="margin:0 0 6px;">Work Order Accuracy</li>
<li style="margin:0 0 6px;">Service Documentation Accuracy</li>
<li style="margin:0 0 6px;">Photo Registration Compliance</li>
<li style="margin:0 0 6px;">DSR Submission Accuracy</li>
<li style="margin:0 0 6px;">LPO Processing Timeliness</li>
<li style="margin:0 0 6px;">Proforma Invoice Accuracy</li>
<li style="margin:0 0 6px;">Record Accuracy</li>
<li style="margin:0 0 6px;">Filing Accuracy</li>
<li style="margin:0 0 6px;">Zero Lost Documents</li>
<li style="margin:0 0 6px;">Excel Tracker Accuracy</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Working Relationships</h3>
<p style="margin:0 0 12px; ************;">This role involves extensive interaction with various internal and external stakeholders:</p>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;"><strong style="font-weight:700;">Internal:</strong> HR Manager, HR Team, Customer Service Manager, Watchmakers & Technicians, Finance Department, Logistics Department, and all other internal departments.</li>
<li style="margin:0 0 6px;"><strong style="font-weight:700;">External:</strong> Customers, Retailers, Courier Companies, Visitors, Vendors, and External Service Providers.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment</h3>
<p style="margin:0 0 12px; ************;">This is an office-based, full-time position with responsibilities split between the Corporate Reception and the Service Center reception area, as dictated by business needs. The role requires continuous interaction with visitors, customers, employees, and external stakeholders, demanding the maintenance of a professional image and high service standards at all times.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Amazon is seeking an experienced Program Manager to help scale our operations network through the launch of new facilities and expansion initiatives across Kingdom of Saudi Arabia. This role offers the opportunity to lead complex, high-visibility programs that directly impact customer experience, business growth, and operational excellence.<br>As a Program Manager, you will own end-to-end delivery of expansion projects from site selection and design through construction, launch readiness, and operational handover. You will work across multiple stakeholder groups including operations, engineering, finance, procurement, real estate, technology, and external partners to deliver new facilities safely, on time, and within budget.<br>This role requires strong program management skills, the ability to navigate ambiguity, influence stakeholders across different functions, and drive execution in a fast-paced environment where priorities evolve quickly.<br>Key job responsibilities<br>• Lead end-to-end delivery of network expansion and launch programs, ensuring projects are completed safely, on schedule, and within budget.<br>• Develop project plans, launch schedules, governance mechanisms, and risk mitigation strategies across multiple concurrent initiatives.<br>• Partner with operations, engineering, finance, procurement, and real estate teams to define requirements and ensure successful project execution.<br>• Manage external vendors, consultants, contractors, and service providers throughout the project lifecycle.<br>• Track project performance through data, metrics, and reporting mechanisms, identifying risks and driving corrective actions when required.<br>• Own stakeholder communication, providing clear updates on milestones, dependencies, financial performance, risks, and launch readiness.<br>• Drive process standardization and continuous improvement initiatives to improve launch speed, reduce cost, and increase scalability across markets.<br>• Support business planning activities including capital planning, budget forecasting, resource planning, and long-term network expansion strategies.<br>• Conduct site visits and audits to validate project progress, operational readiness, quality standards, and compliance requirements.<br>• Build scalable tools, mechanisms, and operating models that enable efficient execution of future expansion programs.<br>A day in the life<br>As a Program Manager, your primary focus will be delivering expansion and launch projects that help Amazon grow its operational footprint across KSA.<br>A typical day may include reviewing project milestones, coordinating with stakeholders, resolving execution risks, and tracking launch readiness activities. You will work closely with operations, engineering, finance, procurement, and external partners to keep projects on schedule and within budget.<br>You will regularly analyze performance metrics, drive process improvements, and communicate progress, risks, and key decisions to senior leaders. Success in this role comes from balancing strategic thinking with hands-on execution and delivering results.<br>About the team<br>In the Amazon Now team, you will be part of a high-velocity, high-visibility group responsible for launching programs that unlock new growth and capabilities for Amazon globally. You’ll have the opportunity to build new processes, shape how we scale, and make a measurable difference. Working from KSA, you will collaborate with global teams, drive significant impact, and help elevate Amazon’s capabilities in a market of strategic importance.<br>- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field<br>- 5+ years of program or project management experience<br>- 3+ years of delivering cross functional projects experience<br>- Experience defining program requirements and using data and metrics to determine improvements<br>- PMP certificate<br>- Experience in a procurement organization performing vendor management, contract management, negotiating complex purchases, and bidding<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3>
<p style="margin:0 0 12px; ************;">flyadeal is seeking a <strong style="font-weight:700;">Crewing Duty Manager</strong> to lead the real-time management and optimization of crew resources. This full-time position is critical for ensuring safe, compliant, and efficient airline operations within the Makkah region, including the cities of Jeddah and Makkah. The role involves overseeing Crewing Duty Supervisors, Crew Controllers, and Crew Logistics Coordinators during shift operations, ensuring qualified crew assignments align with regulatory requirements, company policies, and published rosters. This position plays a central role in managing operational disruptions, irregular operations, and crew recovery actions while maintaining regulatory compliance.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Ensure qualified flight and cabin crew are assigned to operate all flights in accordance with GACAR Part 117, GACAR *****, company operations manuals, crew control procedures, and applicable policies.</li>
<li style="margin:0 0 6px;">Lead, direct, and oversee Crewing Duty Supervisors, Crew Controllers, and Crew Logistics Coordinators during shift operations.</li>
<li style="margin:0 0 6px;">Execute crew-related recovery plans and operational instructions issued by the IOCC Duty Manager.</li>
<li style="margin:0 0 6px;">Manage crew-related operational disruptions and irregular operations while minimizing the impact on flight schedules, crew rosters, and network performance.</li>
<li style="margin:0 0 6px;">Monitor actual and potential crew-related risks and take timely corrective action to maintain operational continuity and regulatory compliance.</li>
<li style="margin:0 0 6px;">Review, approve, and oversee changes to published crew rosters.</li>
<li style="margin:0 0 6px;">Ensure roster changes and crew movements are communicated to crew members, stations, hotels, ground transport providers, and other relevant parties.</li>
<li style="margin:0 0 6px;">Confirm that operational instructions, roster amendments, and crew movements are acknowledged, actioned, and accurately recorded in the applicable systems.</li>
<li style="margin:0 0 6px;">Evaluate and approve or reject crew requests based on operational requirements, safety considerations, regulatory compliance, and efficient crew utilization.</li>
<li style="margin:0 0 6px;">Escalate crew shortages, qualification issues, fatigue concerns, and other operational risks when required.</li>
<li style="margin:0 0 6px;">Coordinate with Crew Planning and Training Planning regarding roster inefficiencies, qualification gaps, and issues affecting crew utilization.</li>
<li style="margin:0 0 6px;">Monitor compliance with Flight Duty Time Limitations, rest requirements, fatigue risk management principles, and crew qualification requirements.</li>
<li style="margin:0 0 6px;">Analyze operational performance, crew utilization trends, and disruption events to identify improvement opportunities.</li>
<li style="margin:0 0 6px;">Implement corrective actions and process improvements to strengthen operational resilience, compliance, and crew utilization.</li>
<li style="margin:0 0 6px;">Maintain effective coordination with Flight Operations, Network Control, Flight Dispatch, Ground Operations, Crew Planning, Training Planning, Human Resources, and external service providers.</li>
<li style="margin:0 0 6px;">Ensure an accurate shift handover, including outstanding crew issues, operational risks, recovery plans, and required follow-up actions.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Qualifications</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Bachelor’s degree in Aviation Management, Aviation Operations, Business Administration, or a related discipline.</li>
<li style="margin:0 0 6px;">Minimum of 5 years of experience in a Crewing Supervisor role, or at least 3 years of experience as a Crewing Duty Manager.</li>
<li style="margin:0 0 6px;">Demonstrated experience in airline crew control, real-time crew operations, or operational control.</li>
<li style="margin:0 0 6px;">Experience managing irregular operations, crew disruptions, and operational recovery in a commercial airline environment.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Essential Skills and Knowledge</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Strong working knowledge of Flight Duty Time Limitations, fatigue risk management, and crew regulatory compliance.</li>
<li style="margin:0 0 6px;">Strong knowledge of GACAR Part 117 and GACAR ******</li>
<li style="margin:0 0 6px;">Experience coordinating with Flight Operations, Network Operations, Crew Planning, Training, Ground Operations, and other operational stakeholders.</li>
<li style="margin:0 0 6px;">Strong leadership, decision-making, and problem-solving skills.</li>
<li style="margin:0 0 6px;">Ability to remain calm and make sound decisions in a time-critical operational environment.</li>
<li style="margin:0 0 6px;">Advanced proficiency in Microsoft Office, particularly Excel.</li>
<li style="margin:0 0 6px;">Strong written and verbal communication skills in English.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Preferred Qualifications</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Experience using the AIMS Crew Management System.</li>
<li style="margin:0 0 6px;">Previous experience within a low-cost or high-utilization airline environment.</li>
<li style="margin:0 0 6px;">Experience working within an Integrated Operations Control Centre.</li>
<li style="margin:0 0 6px;">Formal training in crew control, operational control, fatigue risk management, or disruption management.</li>
<li style="margin:0 0 6px;">Experience supervising shift-based airline operations teams.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment</h3>
<p style="margin:0 0 12px; ************;">This full-time role operates within a dynamic and fast-paced airline environment, requiring a proactive approach to operational challenges and real-time decision-making. The position is based in the Makkah region, covering operations in Jeddah and Makkah, and demands strong coordination across various operational departments.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>The Senior Sales Manager is responsible for driving revenue growth by developing and maintaining strong relationships with corporate accounts, travel partners, government entities, event planners, and key business stakeholders. The role proactively identifies new business opportunities, maximizes existing accounts, and contributes to the hotel's overall commercial strategy.</p><br><p>Working closely with the Director of Sales & Marketing, Revenue & Reservations, and Operations, the Senior Sales Manager ensures the achievement of revenue targets while delivering exceptional service to clients and maintaining long-term business partnerships.</p><br><p><strong>Sales & Business Development</strong></p><br><ul><li>Develop and execute sales action plans to achieve monthly, quarterly, and annual revenue targets.</li><li>Identify, solicit, and secure new business opportunities across corporate, leisure, government, MICE, wholesale, and group segments.</li><li>Build and maintain strong relationships with existing and prospective clients.</li><li>Conduct regular sales calls, client visits, networking events, and business presentations.</li><li>Perform hotel site inspections and familiarization (FAM) trips for potential clients.</li><li>Negotiate rates, contracts, and commercial agreements within approved guidelines.</li><li>Maintain an active sales pipeline and ensure timely follow-up on all leads and enquiries.</li></ul><p><strong>Account Management</strong></p><br><ul><li>Manage a portfolio of key accounts and ensure consistent business growth.</li><li>Conduct regular account reviews to identify opportunities for increased revenue.</li><li>Develop account plans for strategic clients.</li><li>Ensure high levels of customer satisfaction and repeat business.</li><li>Resolve client concerns promptly and professionally.</li></ul><p><strong>Revenue Generation</strong></p><br><ul><li>Collaborate with the Revenue & Reservations team to optimize pricing strategies and inventory.</li><li>Promote all hotel products and services, including guest rooms, restaurants, meeting facilities, and special promotions.</li><li>Maximize transient, group, and event revenue opportunities.</li><li>Support upselling and cross-selling initiatives across departments.</li></ul><p><strong>Market Intelligence</strong></p><br><ul><li>Monitor competitor activities, pricing, and market trends.</li><li>Identify emerging market opportunities and changing customer demands.</li><li>Provide regular market intelligence and recommendations to the Director of Sales & Marketing.</li><li>Attend trade shows, exhibitions, networking events, and industry functions to promote the hotel.</li></ul><p><strong>Sales Administration</strong></p><br><ul><li>Maintain accurate client records, contracts, and sales activities in the CRM system.</li><li>Prepare proposals, contracts, quotations, and presentations.</li><li>Produce weekly and monthly sales reports, forecasts, and pipeline updates.</li><li>Ensure all sales documentation complies with company policies and brand standards.</li></ul><p><strong>Collaboration</strong></p><br><ul><li>Work closely with Revenue, Reservations, Events, Front Office, Food & Beverage, and Operations to ensure seamless execution of client requirements.</li><li>Coordinate group arrivals, VIP guests, and special events.</li><li>Participate in weekly commercial and revenue meetings.</li></ul><p><strong>Leadership</strong></p><br><ul><li>Mentor and support junior sales team members where applicable.</li><li>Share market knowledge and best practices with the sales team.</li></ul><p>Promote teamwork and collaboration across departments.</p><br><br>Qualifications<br><br><ul><li>Bachelor's Degree in Hospitality Management, Business Administration, Marketing, or a related field.</li></ul><p><strong>Experience</strong></p><br><ul><li>Minimum 5–7 years of hotel sales experience.</li><li>At least 2 years in a Sales Manager role.</li><li>Upscale hospitality experience is preferred.</li><li>Pre-opening experience is an advantage.</li><li>Strong understanding of corporate, leisure, MICE, and group business segments.</li><li>Strong Saudi Arabian market experience. </li><li>Willing to relocate or travel to Al Baha, Saudi Arabia.</li></ul><br>Additional Information<br><br><p>At Gamra by Mantis, we create meaningful experiences inspired by nature, culture, and adventure. As part of the Accor family, we seek Heartists who are passionate about hospitality, committed to excellence, and dedicated to creating memorable guest journeys through genuine care and personalized service.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
2185 - Tahreez-Solution Architect Manager <br> <br> <ul> <li> <strong>Company</strong> <br> Tahreez <br> </li> <li> <strong>Job Family</strong> <br> Engineering <br> </li> <li> <strong>City</strong> <br> KSA - Riyadh <br> </li> <li> <strong>Department</strong> <br> IT <br> </li> <li> <strong>Closing Date</strong> <br> 30-Sep-2026 <br> </li> </ul> <br> Solution Architect Manager <br> <p><b>Department:</b> Solution Architecture & Platforms<br><b>Reports to:</b> CTO</p><br><p><b>Purpose</b><br>Define solution architectures and reference designs across the company's solution portfolio, and own the technical evolution of the Tahreez Unified Platform and its Smart Integration components.</p><br><p>Act as the technical anchor between presales, engineering, delivery, and portfolio/commercial governance for Managed Services offerings — working closely with the Solutions and Business Modeling Manager, Finance/CCO, and Managing Director strategy — ensuring every complex bid, deployment, and cataloged offer is built on consistent, compliant, and reusable architecture rather than one-off designs.</p><br><p><b>Core Responsibilities</b></p><br><ol><li><p><b>Reference Architecture & Design</b></p><br></li></ol><ul><li><p>Design reference architectures per use case and business line, covering AV solutions, physical security, Smart Screening, intelligent healthcare solutions, IoT/IIoT, AI-driven solutions, and integrated ELV systems.</p><br></li><li><p>Translate client and regulatory requirements (e.g., security classification frameworks, safety codes, data-protection rules) into compliant system architectures, network topologies, and equipment schedules.</p><br></li><li><p>Maintain a living library of approved reference designs, BOQs/MTOs, and solution templates so project teams reuse validated architectures instead of redesigning from scratch each time.</p><br></li><li><p>Define integration patterns between disciplines — e.g., AV-over-IP with enterprise networks, physical security with IoT sensor layers, Smart Screening with health-monitoring platforms — ensuring interoperability across BACnet/IP, ONVIF, MQTT, and similar protocols.</p><br></li><li><p>Continuously calibrate reference designs and BOQs/MTOs using validated bid-vs-actual variance data.</p><br></li></ul><ol><li><p><b>Historical Project & Estimation Intelligence (Bid vs. Actual)</b></p><br></li></ol><ul><li><p>Build and maintain a repository of historical project data across all solution lines (AV, physical security, Smart Screening, healthcare, IoT/IIoT, AI, ELV), capturing bid-stage estimates against actual delivery outcomes.</p><br></li><li><p>At bid stage, capture and archive the cost, timeline, contingency, and procurement assumptions used for each opportunity's estimate.</p><br></li><li><p>Post-award, work directly with the installation/delivery teams to gather actual cost, timeline, contingency utilization, and procurement outcomes at project close-out (or key milestones for long-cycle projects).</p><br></li><li><p>Analyze variances between bid-stage estimates and actuals to identify systemic estimation gaps — e.g., recurring underestimation of procurement lead time, contingency overuse patterns by solution type or sector.</p><br></li><li><p>Maintain a calibration log / lessons-learned record per solution line, and feed corrected assumptions back into reference architecture templates, BOQ/MTO libraries, and SPBM pricing guardrails.</p><br></li></ul><ol><li><p><b>Support to SPBM (Solution Portfolio & Business Models)</b></p><br></li></ol><ul><li><p>Provide technical architecture input into the offer catalogue maintained by SPBM, ensuring each cataloged offer per sector/BL is backed by a validated reference architecture rather than a theoretical one.</p><br></li><li><p>Participate in BDRC as the technical authority on business model design, validating that proposed commercial/business models are technically deliverable and align with approved architectures.</p><br></li><li><p>Support Finance and CCO in setting pricing guardrails by supplying technical cost drivers, platform attach-rate assumptions, and solution complexity inputs.</p><br></li><li><p>Supply variance-based cost and estimation accuracy data (in addition to reuse/attach metrics) to inform pricing guardrails.</p><br></li><li><p>Feed installed-base and portfolio performance data (e.g., reference-architecture reuse rates, deviation points, platform attach trends) into SPBM's analysis for EXCOM Strategy & Portfolio and PPR reporting.</p><br></li><li><p>Flag architecture or platform gaps surfaced through installed-base analysis back into the reference-architecture roadmap and Tahreez platform roadmap.</p><br></li></ul><ol><li><p><b>Platform Ownership — Tahreez Unified Platform & Smart Integration Module</b></p><br></li></ol><ul><li><p>Own the technical roadmap for the Tahreez Unified Platform, including its Smart Integration module evolution (features, integrations, versioning).</p><br></li><li><p>Define the platform's core architecture: edge devices, connectivity layers, cloud/on-prem hosting, APIs, data ingestion, analytics, and AI-driven decision layers.</p><br></li></ul> <br> <br> Note: you will be required to attach the following: <br> <ol> <li>Resume/CV</li> <li>CV</li> </ol> <br> <br> <br> I agree with the Privacy Statement <br> <br> <br> Back <br> <br> <br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Parsons Corporation</h3>
<p style="margin:0 0 12px; ************;">Parsons Corporation operates with a leadership vision centered on valuing people, embracing agility, and fostering growth. The company cultivates an innovative culture designed to support its employees in achieving their professional potential.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Overview of the Engineering Manager Role</h3>
<p style="margin:0 0 12px; ************;">Parsons Corporation is seeking a highly experienced Engineering Manager for a full-time position in Riyadh, Riyadh. This role involves leading engineering management, technical governance, design coordination, and multidisciplinary integration activities for a major Airport, Infrastructure, and Airfield Development Project. The Engineering Manager will provide strategic leadership across all engineering disciplines, ensuring the design, review, coordination, and delivery of airport facilities—including passenger terminals, runways, taxiways, cargo aprons, aircraft stands, landside infrastructure, utilities, and support facilities—are executed in accordance with project objectives, contractual requirements, international aviation standards, and industry best practices. This position serves as the primary technical authority within the Delivery Partner organization.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Strategic Engineering Leadership</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Lead and manage all engineering activities across the Airport Development Program, ensuring alignment with project objectives, schedules, budgets, and quality requirements.</li>
<li style="margin:0 0 6px;">Provide strategic technical leadership to multidisciplinary engineering teams throughout the project lifecycle.</li>
<li style="margin:0 0 6px;">Establish engineering priorities, resource planning, and technical governance processes to support efficient project delivery.</li>
<li style="margin:0 0 6px;">Ensure all engineering activities comply with contractual obligations, client requirements, and applicable regulatory standards.</li>
<li style="margin:0 0 6px;">Direct the review and coordination of engineering designs prepared by consultants and contractors across all engineering disciplines.</li>
<li style="margin:0 0 6px;">Verify designs comply with applicable ICAO, FAA, IATA, NFPA, local authority requirements, and project specifications.</li>
<li style="margin:0 0 6px;">Review engineering calculations, design reports, technical submissions, shop drawings, and design change proposals.</li>
<li style="margin:0 0 6px;">Lead value engineering initiatives to optimize technical solutions, constructability, operational efficiency, sustainability, and whole-life asset performance.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Project Coordination and Technical Governance</h3>
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<li style="margin:0 0 6px;">Coordinate engineering interfaces between various disciplines including Civil, Structural, Architectural, Mechanical, Electrical, Airfield, Utilities, ICT, Security, Traffic Systems, and Baggage Handling.</li>
<li style="margin:0 0 6px;">Ensure effective integration of engineering solutions across all airport facilities, such as passenger terminals, runways, taxiways, cargo aprons, aircraft parking stands, landside infrastructure, utility corridors, and operational facilities.</li>
<li style="margin:0 0 6px;">Lead multidisciplinary coordination workshops and technical interface meetings.</li>
<li style="margin:0 0 6px;">Support BIM-based design coordination and digital engineering initiatives.</li>
<li style="margin:0 0 6px;">Provide technical leadership during construction, installation, testing, commissioning, and operational readiness activities.</li>
<li style="margin:0 0 6px;">Review contractor technical submissions, RFIs, engineering queries, method statements, and material submittals, ensuring compliance with approved designs.</li>
<li style="margin:0 0 6px;">Act as the primary engineering interface with the Client, airport operator, consultants, contractors, utility providers, and government authorities.</li>
<li style="margin:0 0 6px;">Support engineering approvals, permits, technical reviews, and regulatory submissions.</li>
<li style="margin:0 0 6px;">Participate in executive technical meetings, design review workshops, and project governance forums, maintaining effective communication with all project stakeholders.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Quality Assurance, Risk Management, and Reporting</h3>
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<li style="margin:0 0 6px;">Ensure all engineering deliverables comply with project quality standards, contractual requirements, and applicable engineering codes.</li>
<li style="margin:0 0 6px;">Implement engineering quality management procedures, technical assurance processes, and participate in engineering audits, design reviews, and compliance assessments.</li>
<li style="margin:0 0 6px;">Monitor consultant and contractor engineering performance and recommend corrective actions where necessary.</li>
<li style="margin:0 0 6px;">Identify engineering risks affecting project delivery, develop effective mitigation strategies, and lead engineering risk assessments and constructability reviews.</li>
<li style="margin:0 0 6px;">Evaluate engineering change requests, assessing technical impacts on cost, schedule, quality, and operational performance, ensuring decisions support long-term operational resilience and asset reliability.</li>
<li style="margin:0 0 6px;">Monitor engineering progress against project schedules and delivery milestones.</li>
<li style="margin:0 0 6px;">Prepare executive engineering reports, technical recommendations, progress updates, and management presentations, maintaining accurate records of engineering decisions, approvals, technical risks, and design changes.</li>
<li style="margin:0 0 6px;">Provide regular engineering status reports to Project Management and Client leadership.</li>
<li style="margin:0 0 6px;">Promote a strong safety culture throughout all engineering activities, ensuring designs incorporate Safety-in-Design principles and support operational safety requirements.</li>
<li style="margin:0 0 6px;">Support compliance with airport HSE standards, environmental regulations, and sustainability objectives, contributing to continuous improvement initiatives and organizational engineering excellence.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Experience</h3>
<p style="margin:0 0 12px; ************;">Candidates should possess 5-10 years of relevant experience in engineering management, preferably within large-scale infrastructure or airport development projects. This is a full-time position.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Summary: <br>
<p>Job Title: Technical Manager Location: Jeddah (KSA) Industry: Aluminum And Glass (Facades) organization Job Summary: 1 Responsible for in-house engineering and estimation through quotation stage, planning and design process up to and including full production drawings and product delivery. 2 Responsible for handling technical inquiries from customers and liaise with consultants as required. 3 Supervising subordinates engaged in the planning, design, and estimation of projects. 4 Performing administrative and professional work that complies with ISO standards. 5 Ensuring delivery of projects following project management practices. 6 Identifying innovative sourcing solutions, process improvements and better ways of working, also identifying areas for potential expansion of company into new products and markets. 7 Keeping abreast of market developments and technologies. 8 Contributing to communications with the company's team to share information and learning from within other departments. 9 Hiring, leading, developing and coaching individuals to build a high performing team.</p><br><br> Key Responsibilities: <br>
<ul>
<li>2 Duties and Responsibility:</li><li>1 Planning, assigning, supervising, and reviewing the work of a team of engineers and architects, design estimators, and other personnel engaged in planning, engineering and estimation.</li><li>2 Management of all design office functions including technical approvals and engineering related works like fabrication orders,</li><li>material orders, review of shop drawings, sample submittals, etc.</li><li>3 Planning of project human resources to meet project schedule deadlines; guiding the design team appropriately: identification, control and monitoring of internal deadlines and milestones.</li><li>4 Advising and counseling subordinates while work is in progress.</li><li>5 Liaison and coordination with consultants, contractors and suppliers to complete quotations or shop drawings while ensuring long-lasting relationships.</li><li>6 Preparation of cost estimates for new projects..</li><li>7 Guidance for the structural design of metal and glass works, also to production and installation teams for customized design solutions matching the structural integrity & the design intent of the facade.</li><li>8 Ensuring optimized fabrication order drawings, specifications, bill of materials and assembly details are delivered in timely fashion to Production Manager.</li><li>9 Handling all technical correspondences with client & management at all project related stages.</li><li>10 Ensuing customer satisfaction, loyalty and quality of service products.</li><li>11 Direct coordination with suppliers to select the most appropriate and/or system as specified by the accessories/hardware client/consultant.</li><li>12 Setting out priorities with General/Operations Manager.</li><li>13 Setting-up, preparation & reporting of KPIs on regular basis.</li><li>14 Maximizing operational efficiencies and financial performance through</li><li>application of appropriate metrics, policies, & procedures.</li><li>15 Actively participation in Operations/Management review meetings to monitor project & design team progress.</li><li>16 Organizing continuous technical training for design team.</li><li>17 Implementation of Quality assurance procedures based on ISO</li><li>standards and project management methodology.</li><li>18 Actively participation in the recruitment process of the design team.<br> </li>
</ul>
<br> Requirements: <br>
<ul>
<li>3 Requirements:1 Education: Bachelor degree in Architecture, Civil or Mechanical engineering.2 Experience: 10 years in professional engineering work with emphasis on Aluminum and Glass planning and designing, including supervisory work.3 Considerable knowledge of aluminum and glass systems (facades) and the preparation of estimates and specifications.4 Sound knowledge of structural engineering.5 Ability to review, analyze, and make recommendations regarding designs, plans, and specifications of aluminum and glass works.6 Ability to plan and supervise the work of technical and professional subordinates.7 Ability to communicate clearly and concisely, orally and in writing.8 Good command in computer applications especially Microsoft Excel.9 Auto-Cad expert.10 Excellent English Language, Arabic and any other languages are an advantage.11 Good managerial skills.12 Proactive, to do attitude, problem solver.13 Seek to identify opportunities for continuous improvement within department.</li>
</ul>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
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No experience required </div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a maintenance manager, you’re not just helping maintain the hotel’s physical safety and functionality – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<p>As maintenance manager, you are responsible for the effective management of all engineering and maintenance operations within the hotel, including energy conservation. You are also responsible for the development of the engineering team and staying abreast of compliance regulations and procedures in the field of engineering, as required for hotel standards. Specifically, a maintenance manager will perform the following tasks to the highest standards:</p>
<ul>
<li>Lead the engineering team in the day-to-day engineering and maintenance operations of the hotel, including service standards, equipment schedules, and work schedules</li>
<li>Communicate with housekeeping to coordinate and prioritize maintenance activities for guest rooms and public areas</li>
<li>Develop systems and procedures to ensure the health and safety of guests and team members, as well as the proper conditions for plants, machinery, and property</li>
<li>Communicate with government agencies to ensure full compliance with statutory regulations</li>
<li>Prepare capital and repairs and maintenance budgets for engineering</li>
<li>Perform daily checks around the hotel</li>
<li>Conduct lift emergency release procedures as required</li>
<li>Diagnose, maintain, and repair mechanical equipment within the hotel</li>
<li>Ensure good relationships are built with internal and external customers</li>
<li>Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise</li>
<li>Develop, implement, and direct all emergency programs</li>
<li>Develop, implement and manage energy conservation programs for the property to minimize expenses</li>
<li>Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively</li>
<li>Perform special projects and other responsibilities as assigned</li>
<li>Identify and introduce environmentally friendly systems and equipment</li>
<li>Monitor key performance indicators for the engineering department and take corrective action, as required, to improve equipment inventory, quality audit, productivity, and other objectives</li>
<li>Manage all team member related activities, including recruitment, performance management, training, career planning, disciplinary matters, and team motivation</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p>
<ul>
<li>A passion for spreading the light and warmth of hospitality.</li>
<li>Acting with integrity and always doing the right thing.</li>
<li>Inspiring others through leadership.</li>
<li>A belief that teamwork drives the best outcomes.</li>
<li>A sense of ownership and accountability.</li>
<li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li>
</ul>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As a Service Engineer, you will provide cost effective maintenance and optimizing the technical performance of Hardware of products in the portfolio including maintenance and upgrading of Firmware (product system software) and product related applications via remote technical support using canon remote assistance tools.</p><p>Canon invests heavily in R&D, delivering the richest and most innovative products and services to satisfy customers' creative needs. From amateur photographers to professional print companies, Canon enables each customer to realize their own passion for image.</p><p>Further information about Canon Middle East is available at www.canon-me.com</p><p>With a strong presence across Middle East for over 25 years, our regional sales offices in UAE, KSA & Qatar support operations across Middle East markets. We re proud of our diverse, inclusive culture and our philosophy of Kyosei living and working together for the common good.</p><p>Why Join Us?</p><ul><li>Be part of a diverse and energetic team, where 37+ nationalities work together with a common goal.</li><li>Enjoy a competitive salary, comprehensive benefits, flexible hours, a hybrid working model, and opportunities for professional development.</li><li>Benefit from continuous learning with access to extensive online resources and tailored development programs.</li><li>Join a company that truly values sustainability, inclusion, and your personal growth.</li></ul><p>Does this seem like a great fit for your career journey? Read the job description carefully and submit your application. We are excited to hear from you!</p><p>To provide first line trouble shooting (root cause of problems) on the vast majority of standalone and connected Products.</p><p>To achieve a high first-time fix rate and minimum recalls with the most cost-effective use of labor time and parts.</p><p>Report about labor and parts investment, counter-reading by using CAESAR (Canon European Service Admin Coding) coding structure.</p><p>Optimize the stock inventory, rotation, and balance this against return to fit (RTF) visits.</p><p>Signal commercial opportunities to the sales and Marketing department by using OnSite-InSight .</p><p>Make contributions to the ongoing development of the team and overall service performance.</p><p>Fully understand the customer requirements to support the functional approach of the Solution Business Strategy.</p><p>Liaise and report back to relevant account manager on customer issues.</p><p>Identify super-users and provide appropriate training on Canon products installed and software as appropriate, including printer drivers and features.</p><p>Look for opportunities to develop other areas of the client s business and liaise with the account manager accordingly.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Engineering Degree or Diploma (electronics, mechanics, and software)</p><p>Relevant experience in the service industry</p><p>Experience in understanding and following health and safety guidelines</p><p>Demonstrates a high technical aptitude with excellent fault-finding skills</p><p>Good customer handling and communication skills. Able to give customer instruction.</p><p>Team player that focuses on optimizing the team output</p><p>Good commercial insight and business acumen</p><p>Awareness to represent Canon as a company always (behavior, communication, and presentation / appearance)</p><p>Current GCC driving license</p><p>Competencies required:</p><ul><li>Able to work on own initiative and in a team environment.</li><li>The ability to think outside the box for when solving problems</li><li>A high level of accuracy to provide relevant/timely information</li><li>The ability to get good results whilst working under pressure</li><li>Diplomacy and good communication skills</li></ul><p>KPIs set but not limited to</p><ul><li>First time fix (FTF)</li><li>Recall ratio (a call that is re-attended within 10 days of resolution)</li><li>Stock accuracy to be 100%</li><li>Resolution time (time between logging the call and closing/resolve the issue)</li><li>Number of satisfaction surveys received in a quarter (to be set by local service manager)</li><li>Customer satisfaction (scaled on all engineers not per individual)</li></ul><p>*the above the core KPIs and there maybe others based on business requirements</p><p>Canon Core Behaviors</p><ul><li>Drive for results</li><li>Customer Focus</li><li>Ownership and Accountability</li><li>Team Player</li><li>Courage and Conviction</li><li>People Orientated</li><li>Caring for self and others</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>This role will be responsible for developing, implementing and managing marketing programmes in the Middle East region, supporting the regional marketing manager in delivering relevant and timely marketing and communications activities. Support the development and execution of targeted, defined and measurable regional marketing plans Create regional content, including customer testimonials and case studies that support the regional marketing plan Ensure local compliance with brand guidelines; train regional teams and sites to ensure appropriate brand deployment Support country Agents and Distributors with Channel Marketing support and resources Support approved regional trade shows and other customer events, ensuring alignment with Global Marketing Provide market intelligence from the regional perspective, including analysis and Voice of Customer input Participate in ad hoc requests for various initiatives, including new product launches, site openings and M&A, etc. Consolidate regional feedback, assess campaign performance and demand generation, and provide regional market insights back to Global Marketing</p><p>Key individual accountabilities</p><p>In this position, you will collaborate with the Regional Marketing Manager MEAI to customise, develop and execute John Crane s marketing strategy for the region. You will be part of the global marketing team and have a direct reporting line to the Regional Marketing Manager MEAI. You will act as the first point of contact for any marketing-related questions from the MEAI sales team, providing marketing leadership for regional markets, including demand generation programmes, new product launches and vertical marketing, to drive market share growth. You will be required to work across Marketing Communications, Product Marketing, Vertical Marketing and Sales Enablement functions to ensure that top-down initiatives are deployed and that regional requirements resonate with global decision-makers.</p><p>Collaboration examples may include:</p><ul><li>(a) Support the Global Marcomms team as needed on communication plans, inbound and outbound tactics, and localised content for global initiatives</li><li>(b) Work with Vertical Business Directors to identify gaps in the John Crane portfolio in each regional market</li><li>(c) Work with Marcomms and Product Marketing to develop required white papers, case studies and sales tools</li></ul><p>You will partner closely with regional sales leadership to deploy regional marketing plans and provide market intelligence from the regional perspective back to Global Marketing. You will drive global programmes into the assigned region and coordinate deployments across multiple Marketing functions. You will have the opportunity to locally execute marketing programmes, campaigns and brand building (including local content development) that are part of the global or regional business strategy in line with global brand guidelines. Regional tactics such as supporting local trade shows and events, post-show lead nurturing and management coordination, creating content with appropriate approvals and developing retention/referral programmes may be required, as part of that regional plan and aligned with global initiatives. You will oversee the education and deployment of our brand in MEAI and ensure compliance with global guidelines</p><p>You ll be joining a team of experts who are focused on adding real value to every aspect of our operations. You will have many opportunities to get involved and forge collaborative relationships with global stakeholders.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><ul><li>Excellent communication and stakeholder management skills</li><li>Ability to work cross-functionally in a dynamic and flexible environment</li><li>Strong strategic thinking and planning skills with the ability to plan over a 3-year time span</li><li>Bachelor s degree, ideally in business/marketing</li><li>Min 5 years experience as a Marketing Generalist/Specialist</li><li>Demonstrated track record of executing marketing plans, preferably in an industrial B2B environment, and be comfortable interfacing with internal/external stakeholders</li><li>Must have a high degree of written and verbal communication and presentation skills in English</li><li>Must have the ability to work cross-functionally in a dynamic and flexible environment</li><li>Proficiency in CRM tools and lead management process is essential</li></ul><p></p></section>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3>
<p style="margin:0 0 12px; ************;">ACWA is seeking a Saudi National Deputy Construction Manager to oversee the comprehensive planning, coordination, and execution of all on-site construction activities for a PV power plant located in the 'Asir region of Saudi Arabia. This role ensures the timely, cost-effective, and high-quality delivery of the project, adhering strictly to safety and environmental standards. The Deputy Construction Manager will manage multidisciplinary construction works, supervise subcontractors, and serve as the primary liaison between engineering, procurement, and site execution teams, driving the project towards its objectives.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Lead the site execution of all project works, encompassing civil, structural, mechanical, electrical, and auxiliary systems for PV array and substation construction.</li>
<li style="margin:0 0 6px;">Develop, monitor, and manage the site construction schedule in close coordination with the Planning Manager, ensuring alignment with ICOD/PCOD milestones.</li>
<li style="margin:0 0 6px;">Coordinate daily construction operations, effectively managing interfaces between different trades and disciplines to ensure seamless workflow.</li>
<li style="margin:0 0 6px;">Ensure all construction works are executed in strict accordance with design documents, project specifications, quality standards, and contractual requirements.</li>
<li style="margin:0 0 6px;">Monitor construction productivity and performance metrics, proactively initiating corrective actions as needed to maintain project timelines and quality.</li>
<li style="margin:0 0 6px;">Supervise and monitor subcontractor performance, including their resource allocation and progress reporting, ensuring adherence to project standards.</li>
<li style="margin:0 0 6px;">Ensure full implementation of HSE procedures through conducting safety audits, leading toolbox talks, and performing regular site inspections.</li>
<li style="margin:0 0 6px;">Liaise with the QAQC team to enforce quality compliance and oversee the testing of all installed works.</li>
<li style="margin:0 0 6px;">Facilitate the timely handover to the commissioning team by ensuring site readiness and complete documentation.</li>
<li style="margin:0 0 6px;">Manage site logistics, including laydown areas, access roads, temporary facilities, and utilities, to support efficient construction operations.</li>
<li style="margin:0 0 6px;">Participate actively in progress meetings, prepare comprehensive reports, and provide management with updates on site status, identified risks, and proposed mitigation plans.</li>
<li style="margin:0 0 6px;">Oversee punch list closure and ensure all handover documentation is meticulously managed and completed.</li>
<li style="margin:0 0 6px;">Implement emergency procedures as required to ensure the safety and security of the site.</li>
<li style="margin:0 0 6px;">Monitor the regulatory compliance of all construction works.</li>
<li style="margin:0 0 6px;">Provide direction and guidance to the EPC contractor on construction matters, offering support on engineering, procurement, and commissioning activities, as well as operational strategies to ensure fitness for purpose and attainment of project objectives.</li>
<li style="margin:0 0 6px;">Request, check, authorize, and monitor subcontractor methodologies included in the work method statements.</li>
<li style="margin:0 0 6px;">Drive and support the implementation of the approved construction schedule.</li>
<li style="margin:0 0 6px;">Check and analyze constructability reviews to identify potential issues and optimize construction processes.</li>
<li style="margin:0 0 6px;">Provide support during quality audits to ensure adherence to established standards.</li>
<li style="margin:0 0 6px;">Directly supervise site construction leads, discipline supervisors, and general foremen, ensuring effective team management.</li>
<li style="margin:0 0 6px;">Ensure proper workforce planning, daily task allocation, and diligent progress monitoring across all site teams.</li>
<li style="margin:0 0 6px;">Foster a safety-first, collaborative, and high-performance culture on-site.</li>
<li style="margin:0 0 6px;">Promote accountability and continuous improvement across all construction activities.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Requirements</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Bachelor's degree in Civil, Mechanical, or Electrical Engineering.</li>
<li style="margin:0 0 6px;">A minimum of 5-10 years of professional experience in construction management.</li>
<li style="margin:0 0 6px;">Proven ability to manage multidisciplinary construction teams in remote or complex environments.</li>
<li style="margin:0 0 6px;">Strong working knowledge of construction methodologies, contract implementation, and international standards.</li>
<li style="margin:0 0 6px;">Solid understanding of construction safety and quality assurance practices.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Skills</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Proficiency in project planning tools such as Primavera P6 and MS Project.</li>
<li style="margin:0 0 6px;">Experience with site reporting systems.</li>
<li style="margin:0 0 6px;">Expertise in construction safety practices and quality assurance practices.</li>
<li style="margin:0 0 6px;">Excellent leadership, communication, and conflict resolution skills.</li>
<li style="margin:0 0 6px;">Proficiency in Office Software and other project management tools.</li>
<li style="margin:0 0 6px;">Experience working in a multicultural environment and complex organizations.</li>
<li style="margin:0 0 6px;">Strong analytical, documentation, and communication skills.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment</h3>
<p style="margin:0 0 12px; ************;">This is a full-time position based in the 'Asir region of Saudi Arabia. The role requires managing construction activities for a PV power plant, involving coordination with various engineering, procurement, and site execution teams.</p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Soon to be one of the region’s foremost luxury beachside destinations, The Red Sea will comprise of the idyllic natural islands and lagoons across 200 kms of coastline along the western coast of the Kingdom of Saudi Arabia, between the cities of Umluj and Al Wajh. The new Four Seasons Resort will be located on Shura Island, the hub of the development and home to a yacht marina, leisure and lifestyle facilities, retail offerings, 18-hole golf course and more. The Red Sea destination is being built with sustainable practices and tourism at its core, with the masterplan being informed by an impressive marine spatial planning simulation to model the environmental impact of development and operations to minimize over-tourism while providing guests with an exceptional travel and lifestyle experience. The destination will also rely on renewable energy and will only develop a small portion of the islands with expansive dedicated conservation zones.</p>
<p>The new Four Seasons Resort will offer approximately 149 rooms and suites, all with uninterrupted views over white sand beaches and crystal-clear waters. The property will also feature six restaurant and lounge outlets, meeting and events spaces, a marine discovery centre, Kids for All Seasons space and much more. Whether looking for rest and relaxation or sport and water activities, there will be something for everyone, including a full-service spa with a hammam, tennis courts, three outdoor pools with cabanas, and two separate beaches for families and adults perfect for soaking in the sun or diving down to explore the coral reefs.</p>
<h4>About the role:</h4>
<p>We are seeking a dedicated and detail oriented Assistant Housekeeping Manager to support the housekeeping operations at Four Seasons Hotels and Resorts – Red Sea. This role assists in ensuring the highest standards of cleanliness, organization, and guest satisfaction across the resort.</p>
<h4>Key responsibilities:</h4>
<ul>
<li>Support the Housekeeping Manager in overseeing daily operations of rooms, public areas, and laundry</li>
<li>Ensure cleanliness and presentation standards are consistently maintained</li>
<li>Conduct inspections of guest rooms and public areas</li>
<li>Supervise, train, and motivate housekeeping team members</li>
<li>Assist in scheduling, staffing, and daily task assignments</li>
<li>Coordinate with other departments to ensure smooth operations</li>
<li>Monitor inventory levels and assist in controlling costs</li>
<li>Address guest requests and resolve concerns promptly</li>
</ul>
<h4>Qualifications & requirements:</h4>
<ul>
<li>Minimum 2 years’ experience as an Assistant Housekeeping Manager or in a similar supervisory role</li>
<li>Resort experience is preferred</li>
<li>Experience in a luxury hotel environment is an advantage</li>
<li>Strong leadership and communication skills</li>
<li>High attention to detail and organizational skills</li>
<li>Ability to work in a fast-paced, team-oriented environment</li>
</ul>
<h4>What we offer:</h4>
<ul>
<li>Opportunity to be part of a prestigious pre-opening team at the Red Sea</li>
<li>Career growth within Four Seasons Hotels and Resorts</li>
<li>Competitive salary and benefits</li>
<li>Accommodation and transportation provided by the hotel</li>
<li>Medical insurance</li>
<li>A supportive and collaborative work environment</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Role As Director of Sales and Government Relations , you will be the commercial architect and government-facing leader of Faena Wadi Safar driving revenue, building strategic partnerships, and positioning the hotel as the destination of choice for luxury travelers, corporate clients, and government entities across the Kingdom and beyond. This is a dual-mandate role that demands both a hunter's instinct for commercial growth and a diplomat's skill in navigating Saudi Arabia's government landscape. You will lead the hotel's pre-opening commercial strategy, build the sales infrastructure from the ground up, and establish the high-profile relationships that will define Faena Wadi Safar's market position from day one. As a senior leader reporting to the General Manager, you will shape the hotel's revenue trajectory, represent Faena at the highest levels of government and industry, and build a team that delivers results aligned with our vision and Saudi Vision 2030.</p><p>What You Will Create</p><p>Sales Strategy & Revenue Generation</p><ul><li>Develop and execute a comprehensive pre-opening sales strategy covering all segments: corporate, MICE, government, leisure, travel trade, and diplomatic accounts.</li><li>Set and deliver ambitious revenue targets across rooms, F&B, events, and ancillary services.</li><li>Build and manage the hotel's rate strategy, account portfolio, and sales pipeline from the ground up.</li><li>Lead contract negotiations with key accounts, agencies, and government bodies, ensuring commercially sound and mutually beneficial agreements.</li><li>Represent Faena Wadi Safar at industry events, road shows, and trade fairs locally and internationally.</li></ul><p>Government & Institutional Sales</p><ul><li>Develop and manage strategic relationships with government ministries, royal court entities, embassies, and quasi-government institutions.</li><li>Position Faena Wadi Safar as the venue of choice for official state functions, VIP delegations, ministerial meetings, and government-hosted events.</li><li>Identify and secure government room block agreements, long-stay contracts, and event partnerships.</li><li>Collaborate with the General Manager to respond to government RFPs and official invitations for proposals.</li><li>Stay current on Saudi Vision 2030 initiatives and identify commercial opportunities that align with national priorities.</li></ul><p>Government Relations & Compliance Oversight</p><ul><li>Serve as the hotel's senior representative in engagements with key government entities including the Ministry of Tourism, Ministry of Commerce, and regional authorities.</li><li>Oversee the hotel's regulatory compliance and licensing requirements in partnership with the People & Culture and Finance teams.</li><li>Build and maintain relationships with government contacts to facilitate smooth processing, issue resolution, and proactive communication.</li><li>Monitor the regulatory landscape and brief leadership on changes with operational or commercial implications.</li></ul><p>Team Leadership & Commercial Excellence</p><ul><li>Build, lead, and mentor the Sales & Government Relations team, fostering a culture of accountability, collaboration, and commercial ambition.</li><li>Develop the department's tools, systems, and processes including CRM management, account planning, and performance tracking.</li><li>Work closely with Revenue Management, Marketing, and Events teams to align commercial activity with pricing strategy and brand positioning.</li><li>Produce regular sales performance reports, forecasts, and market intelligence for the General Manager and ownership.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>A seasoned commercial leader with 8+ years of progressive sales experience in luxury hospitality, with a proven track record of driving significant revenue growth in pre-opening or repositioning environments.</li><li>Deeply networked within Saudi Arabia's corporate, government, and diplomatic landscape with existing relationships that translate directly into commercial opportunity.</li><li>Experienced in managing both high-volume transient accounts and complex, relationship-driven government and institutional business.</li><li>A natural leader who builds and inspires high-performing teams, sets clear expectations, and holds people including yourself to ambitious standards.</li><li>Strategically minded and data-driven, with the ability to translate market intelligence and performance data into actionable commercial decisions.</li><li>Fluent in Arabic and English, with exceptional communication and presentation skills that are equally at home in a boardroom, a government ministry, or a corporate sales call.</li><li>Deeply familiar with Saudi Arabia's government systems, regulatory requirements, and the cultural fluency to navigate both the public and private sectors with confidence and discretion.</li><li>Aligned with Faena's brand vision passionate about luxury, design, and delivering extraordinary experiences that go beyond hospitality.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking an experienced and analytically-driven Revenue Manager to join our luxury hospitality team in Riyadh, Saudi Arabia. In this pivotal role, you will lead the development and execution of strategic revenue initiatives designed to maximize room revenue, total hotel profitability, and market share. Working collaboratively with Sales, Marketing, Operations, and Reservations teams, you will leverage strong analytical expertise and commercial acumen to drive data-informed pricing, forecasting, and distribution decisions that deliver sustainable revenue growth across all segments.</p><p>Develop and implement comprehensive revenue management strategies to maximize room revenue, total hotel profitability, and market share while maintaining competitive positioning in the Riyadh market</p><p>Drive dynamic pricing strategies based on demand patterns, seasonality, booking pace, and market trends; continuously evaluate performance and adjust tactical and strategic approaches to optimize results</p><p>Prepare accurate daily, weekly, and monthly forecasts using historical data, market intelligence, and forward-looking demand indicators; actively participate in the annual budgeting process and conduct variance analysis</p><p>Oversee and optimize all distribution channels, including OTA, direct, GDS, corporate, and wholesale segments; ensure a balanced and profitable channel mix while maintaining absolute integrity with rate parity policies and brand distribution standards</p><p>Directly manage and mentor the Reservations Manager and team, ensuring alignment with daily yielding strategies, inventory controls, and overbooking policies; monitor reservation performance including call conversion rates and luxury service standards</p><p>Drive Total Revenue Management initiatives by collaborating with F&B, Spa, and Ancillary departments to optimize total revenue per available room (TrevPAR) and implement restaurant revenue management strategies</p><p>Analyze market trends, competitor performance, and industry dynamics using tools such as STR reports and market intelligence platforms; identify revenue opportunities and proactively mitigate potential risks</p><p>Manage revenue management systems and ensure data accuracy and integrity across PMS, CRS, RMS, and distribution platforms; leverage technology and automation tools to enhance forecasting precision and operational efficiency</p><p>Deliver regular revenue performance reports to the General Manager and regional leadership; monitor and analyze key KPIs including RevPAR, ADR, Occupancy, and GOP</p><p>Provide revenue guidance and analytical support for corporate, group, and MICE contract negotiations to ensure profitability and strategic alignment</p><p>Lead, mentor, and develop the revenue and reservations team to achieve high-performance standards; foster a data-driven and analytical culture that promotes continuous improvement and commercial excellence</p><p>Partner with the Director of Revenue and Sales & Marketing to align pricing strategies with promotional campaigns and sales initiatives; ensure optimal commercial alignment across all departments</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Required Qualifications:</b></p><p>Bachelor's degree in Hospitality, Business, Finance, or related field</p><p>Proven track record and strong understanding of revenue management principles, yield management, and pricing strategy</p><p>Expertise in forecasting, distribution optimization, and market analysis</p><p>Deep working knowledge of Accor Distribution Systems (TARS, Opera PMS, and Accor-approved RMS platforms such as IDeaS)</p><p>Proficiency with PMS, CRS, and revenue management system platforms</p><p>Strong analytical mindset with excellent attention to detail and ability to translate data into actionable insights</p><p>Proven leadership experience managing and developing high-performing teams, specifically spanning both Revenue and Reservations functions</p><p>Comprehensive knowledge of luxury hospitality market dynamics, including leisure, MICE, corporate, and wholesale segments</p><p>Strong communication, presentation, and negotiation skills with ability to influence strategy across organizational levels</p><p>Excellent cross-departmental collaboration and relationship-building capabilities</p><p>Strategic thinking combined with hands-on execution capability and problem-solving abilities</p><p>Fluency in English</p><b>Preferred Qualifications:</b><p>Master's degree in Hospitality, Business, Finance, or related field</p><p>Familiarity with Restaurant Revenue Management (RRM) principles, metrics (such as RevPASH, meal duration, and seat occupancy optimization), and F&B reservation platforms (such as SevenRooms, OpenTable, or Dineplan)</p><p>Experience with Accor Live Limitless (ALL) loyalty programs and direct booking optimization strategies</p><p>Knowledge of the Saudi Arabian hospitality market and regional business practices</p><p>Experience implementing Total Revenue Management initiatives across multiple revenue streams</p><p>Demonstrated ability to work effectively under pressure while maintaining attention to detail and organizational excellence</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Role As Director of Sales and Government Relations , you will be the commercial architect and government-facing leader of Faena Wadi Safar driving revenue, building strategic partnerships, and positioning the hotel as the destination of choice for luxury travelers, corporate clients, and government entities across the Kingdom and beyond. This is a dual-mandate role that demands both a hunter's instinct for commercial growth and a diplomat's skill in navigating Saudi Arabia's government landscape. You will lead the hotel's pre-opening commercial strategy, build the sales infrastructure from the ground up, and establish the high-profile relationships that will define Faena Wadi Safar's market position from day one. As a senior leader reporting to the General Manager, you will shape the hotel's revenue trajectory, represent Faena at the highest levels of government and industry, and build a team that delivers results aligned with our vision and Saudi Vision 2030.</p><p>What You Will Create</p><p>Sales Strategy & Revenue Generation</p><ul><li>Develop and execute a comprehensive pre-opening sales strategy covering all segments: corporate, MICE, government, leisure, travel trade, and diplomatic accounts.</li><li>Set and deliver ambitious revenue targets across rooms, F&B, events, and ancillary services.</li><li>Build and manage the hotel's rate strategy, account portfolio, and sales pipeline from the ground up.</li><li>Lead contract negotiations with key accounts, agencies, and government bodies, ensuring commercially sound and mutually beneficial agreements.</li><li>Represent Faena Wadi Safar at industry events, road shows, and trade fairs locally and internationally.</li></ul><p>Government & Institutional Sales</p><ul><li>Develop and manage strategic relationships with government ministries, royal court entities, embassies, and quasi-government institutions.</li><li>Position Faena Wadi Safar as the venue of choice for official state functions, VIP delegations, ministerial meetings, and government-hosted events.</li><li>Identify and secure government room block agreements, long-stay contracts, and event partnerships.</li><li>Collaborate with the General Manager to respond to government RFPs and official invitations for proposals.</li><li>Stay current on Saudi Vision 2030 initiatives and identify commercial opportunities that align with national priorities.</li></ul><p>Government Relations & Compliance Oversight</p><ul><li>Serve as the hotel's senior representative in engagements with key government entities including the Ministry of Tourism, Ministry of Commerce, and regional authorities.</li><li>Oversee the hotel's regulatory compliance and licensing requirements in partnership with the People & Culture and Finance teams.</li><li>Build and maintain relationships with government contacts to facilitate smooth processing, issue resolution, and proactive communication.</li><li>Monitor the regulatory landscape and brief leadership on changes with operational or commercial implications.</li></ul><p>Team Leadership & Commercial Excellence</p><ul><li>Build, lead, and mentor the Sales & Government Relations team, fostering a culture of accountability, collaboration, and commercial ambition.</li><li>Develop the department's tools, systems, and processes including CRM management, account planning, and performance tracking.</li><li>Work closely with Revenue Management, Marketing, and Events teams to align commercial activity with pricing strategy and brand positioning.</li><li>Produce regular sales performance reports, forecasts, and market intelligence for the General Manager and ownership.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A seasoned commercial leader with 8+ years of progressive sales experience in luxury hospitality, with a proven track record of driving significant revenue growth in pre-opening or repositioning environments. Deeply networked within Saudi Arabia's corporate, government, and diplomatic landscape with existing relationships that translate directly into commercial opportunity. Experienced in managing both high-volume transient accounts and complex, relationship-driven government and institutional business. A natural leader who builds and inspires high-performing teams, sets clear expectations, and holds people including yourself to ambitious standards. Strategically minded and data-driven, with the ability to translate market intelligence and performance data into actionable commercial decisions. Fluent in Arabic and English, with exceptional communication and presentation skills that are equally at home in a boardroom, a government ministry, or a corporate sales call. Deeply familiar with Saudi Arabia's government systems, regulatory requirements, and the cultural fluency to navigate both the public and private sectors with confidence and discretion. Aligned with Faena's brand vision passionate about luxury, design, and delivering extraordinary experiences that go beyond hospitality.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Description We are seeking an experienced and analytically-driven Revenue Manager to join our luxury hospitality team in Riyadh, Saudi Arabia. In this pivotal role, you will lead the development and execution of strategic revenue initiatives designed to maximize room revenue, total hotel profitability, and market share. Working collaboratively with Sales, Marketing, Operations, and Reservations teams, you will leverage strong analytical expertise and commercial acumen to drive data-informed pricing, forecasting, and distribution decisions that deliver sustainable revenue growth across all segments. Develop and implement comprehensive revenue management strategies to maximize room revenue, total hotel profitability, and market share while maintaining competitive positioning in the Riyadh market Drive dynamic pricing strategies based on demand patterns, seasonality, booking pace, and market trends; continuously evaluate performance and adjust tactical and strategic approaches to optimize results Prepare accurate daily, weekly, and monthly forecasts using historical data, market intelligence, and forward-looking demand indicators; actively participate in the annual budgeting process and conduct variance analysis Oversee and optimize all distribution channels, including OTA, direct, GDS, corporate, and wholesale segments; ensure a balanced and profitable channel mix while maintaining absolute integrity with rate parity policies and brand distribution standards Directly manage and mentor the Reservations Manager and team, ensuring alignment with daily yielding strategies, inventory controls, and overbooking policies; monitor reservation performance including call conversion rates and luxury service standards Drive Total Revenue Management initiatives by collaborating with F&B, Spa, and Ancillary departments to optimize total revenue per available room (TrevPAR) and implement restaurant revenue management strategies Analyze market trends, competitor performance, and industry dynamics using tools such as STR reports and market intelligence platforms; identify revenue opportunities and proactively mitigate potential risks Manage revenue management systems and ensure data accuracy and integrity across PMS, CRS, RMS, and distribution platforms; leverage technology and automation tools to enhance forecasting precision and operational efficiency Deliver regular revenue performance reports to the General Manager and regional leadership; monitor and analyze key KPIs including RevPAR, ADR, Occupancy, and GOP Provide revenue guidance and analytical support for corporate, group, and MICE contract negotiations to ensure profitability and strategic alignment Lead, mentor, and develop the revenue and reservations team to achieve high-performance standards; foster a data-driven and analytical culture that promotes continuous improvement and commercial excellence Partner with the Director of Revenue and Sales & Marketing to align pricing strategies with promotional campaigns and sales initiatives; ensure optimal commercial alignment across all departments</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Required Qualifications:</strong> Bachelor's degree in Hospitality, Business, Finance, or related field Proven track record and strong understanding of revenue management principles, yield management, and pricing strategy Expertise in forecasting, distribution optimization, and market analysis Deep working knowledge of Accor Distribution Systems (TARS, Opera PMS, and Accor-approved RMS platforms such as IDeaS) Proficiency with PMS, CRS, and revenue management system platforms Strong analytical mindset with excellent attention to detail and ability to translate data into actionable insights Proven leadership experience managing and developing high-performing teams, specifically spanning both Revenue and Reservations functions Comprehensive knowledge of luxury hospitality market dynamics, including leisure, MICE, corporate, and wholesale segments Strong communication, presentation, and negotiation skills with ability to influence strategy across organizational levels Excellent cross-departmental collaboration and relationship-building capabilities Strategic thinking combined with hands-on execution capability and problem-solving abilities Fluency in English</p><p><strong>Preferred Qualifications:</strong> Master's degree in Hospitality, Business, Finance, or related field Familiarity with Restaurant Revenue Management (RRM) principles, metrics (such as RevPASH, meal duration, and seat occupancy optimization), and F&B reservation platforms (such as SevenRooms, OpenTable, or Dineplan) Experience with Accor Live Limitless (ALL) loyalty programs and direct booking optimization strategies Knowledge of the Saudi Arabian hospitality market and regional business practices Experience implementing Total Revenue Management initiatives across multiple revenue streams Demonstrated ability to work effectively under pressure while maintaining attention to detail and organizational excellence</p><p></p></section>
<p><h4>Position summary</h4>
<p>Create recreational activity agendas and advertisements using publishing software. Conduct inventory of supplies, materials, and equipment and inform manager of low supply items. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Provide information to guests about available recreation facilities and activities. Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members.</p>
<p>Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor or manager. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational equipment and supplies.</p>
<p>Assist management in training, motivating, and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Anticipate and address guests’ service needs; assist individuals with disabilities. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Process orders or transactions from customers and collect payment as necessary. Ensure adherence to quality expectations and standards; identify, recommend, and implement new ways to increase organizational quality.</p>
<p>Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift.</p>
<p>Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p>
<h4>Preferred qualifications</h4>
<ul>
<li>Education: High school diploma or G.E.D. equivalent.</li>
<li>Related work experience: At least 1 year of related work experience.</li>
<li>Supervisory experience: At least 1 year of supervisory experience.</li>
</ul>
<h4>Required qualifications</h4>
<ul>
<li>License or certification: CPR certification</li>
<li>First aid certification</li>
<li>Recreation and fitness equipment</li>
<li>Any certification or training required by local and state agencies.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>W Hotels’ mission is to ignite curiosity, expand worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels.</p>
<p>In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
<p> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.</p>
<p> </p>
<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</p>
<p>OR</p>
<p> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> </p>
<p> <strong>Supporting Management of Front Desk Team </strong> </p>
<p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p>
<p> Encourages and builds mutual trust, respect, and cooperation among team members.</p>
<p> Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.</p>
<p> Ensures employee recognition is taking place on all shifts.</p>
<p> Establishes and maintains open, collaborative relationships with employees.</p>
<p> </p>
<p> <strong>Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals</strong> </p>
<p> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</p>
<p> Develops specific goals and plans to prioritize, organize, and accomplish your work.</p>
<p> Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</p>
<p> Strives to improve service performance.</p>
<p> Collaborates with the Front Office Manager on ways to continually improve departmental service.</p>
<p> Communicates a clear and consistent message regarding the Front Office goals to produce desired results.</p>
<p> Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.</p>
<p> Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</p>
<p> </p>
<p> <strong>Ensuring Exceptional Customer Service </strong> </p>
<p> Provides services that are above and beyond for customer satisfaction and retention.</p>
<p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p>
<p> Serves as a role model to demonstrate appropriate behaviors.</p>
<p> Sets a positive example for guest relations.</p>
<p> Displays outstanding hospitality skills.</p>
<p> Empowers employees to provide excellent customer service.</p>
<p> Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.</p>
<p> Provides feedback to employees based on observation of service behaviors.</p>
<p> Handles guest problems and complaints effectively.</p>
<p> Interacts with guests to obtain feedback on product quality and service levels.</p>
<p> </p>
<p> <strong>Managing Projects and Policies</strong> </p>
<p> Implements the customer recognition/service program, communicating and ensuring the process.</p>
<p> Ensures compliance with all Front Office policies, standards and procedures.</p>
<p> Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.</p>
<p> </p>
<p> </p>
<p> <strong>Additional Responsibilities </strong> </p>
<p> Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.</p>
<p> Analyzes information and evaluating results to choose the best solution and solve problems.</p>
<p> Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</p>
<p> Functions in place of the Front Office Manager in his/her absence.</p>
<p> Communicates critical information from pre- and post-convention meetings to the Front Office staff.</p>
<p> Participates in department meetings.</p>
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<p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">- Bachelor's degree or equivalent, or 5+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience Amazon is committed to supporting businesses becoming successful Selling Partners and providing the best customer experience on Amazon.sa. We are seeking a dynamic and motivated Key Accounts Manager who will manage to the recruiting and development of Strategic Selling Partners on Amazon. This role will drive Selling Partner growth and satisfaction by delivering strategic insights and relentlessly high operational standards. We are looking for a seasoned account manager to support our growing Account Management team, responsible for driving growth of brands and businesses on Amazon.<br><br>
<br>In this role, you will be responsible for all business/operational objectives in the Direct Seller Recruiting team focusing on key accounts partner acquisition. You ll drive the creation and execution of strategies to improve your book of business, and deliver best in class new selling partner engagement. You ll lead the recruiting and development of an individual portfolio focusing on driving growth for strategic merchants in your respective product family.<br><br>
<b><br>ROLES AND RESPONSIBILITIES: </b><br><br>Key Accounts Manager (Direct Seller Recruiting) is responsible for driving Selling Partner business growth and delivering a positive experience through the program. The key responsibilities are as follows:<br><br> Selling Partner Support and Business Growth: - Identify, prospect and recruit the highest-potential (strategic) merchants to Amazon.sa website, via phone or email<br>
<br> - Effectively prioritize and lead a pipeline of sellers to consistently meet/exceed quarterly targets<br>
<br> - Be a business partner for new sellers providing them with data-driven insights and advice to optimize their success on the Amazon website<br>
<br> - Work closely with new sellers, educating them about Amazon s high standards of Delivery and Customer Experience<br>
<br> - Educate and Enable sellers to learn and master Amazon's tools and systems so they may become self-sufficient in handling their catalog, inventory and performance efficiently and to the required standards<br>
<br> - Learn and understand the specificities of your categories to spot popular brands, trends, seasonal items and pricing to best tailor your pitch and advice to sellers<br>
<br> - Track and report business development results, analyze data, interpret reports and information for your portfolio of sellers<br>
<br> - Prioritize your time optimally to achieve your targets a results oriented environment<br>
<br> - Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience, in collaboration with other Amazon programs and teams.<br>
<br> - Collaborate cross-functionally to ensure timely, accurate and professional operational support to all Selling Partners.<br><br> <br> Selling Partner Relationship Management: <br><br> - Build strong relationships with Selling Partners across the portfolio / Category; proactively build joint business plan action items and act as a point of escalation for outstanding issues, questions, and concerns.<br>
<br> - Manage Selling Partner needs and monitor complexity through efficient engagement allocation<br>
<br> - Monitor Selling Partner satisfaction survey results or Anecdotes to analyze both positive and negative feedback trends. Establish improvement plans and mange expectations with Account Managers as appropriate.<br>Program Process Excellence: <br><br> - Collaborate with other internal departments to support the improvement of tools and processes to enhance the Selling Partner experience and drive productivity for Account Managers.<br>
<br> - Identify, quantify, and define feature enhancements and new products to improve our service offerings based on customer feedback, data analysis, and feature gaps with competitive products.<br><br> <br> Leadership: <br><br> - Raise the bar for Account Managers, prioritizing strategic initiatives and escalation support as needed.<br> - Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contribute to and lead strategic plans and documents for the organization.<br> - Partner with external teams including Category Management, Finance, Global Account Management, and Central Support teams to align programs and initiatives to drive growth.<br> - Lead recruiting and hiring efforts across direct team and broader organization.<br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">- Experience influencing at all levels within an organization, particularly at the executive level<br>- Experience exceeding sales targets using a consultative, solutions-focused approach or equivalent<br><br></p></section>