Operation Manager Jobs in Saudi

<ul><li>Direct and oversee daily operational activities, ensuring smooth workflow and adherence to production schedules.</li><li>Supervise and mentor a team of operational staff, fostering a collaborative and productive work environment.</li><li>Implement and enforce safety protocols and procedures, conducting regular inspections to maintain a secure workplace.</li><li>Monitor equipment performance and coordinate maintenance activities to minimize downtime and optimize efficiency.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Possesses a High School Diploma or equivalent; vocational training or an Associate's degree is advantageous.</p></li><li><p>Holds relevant certifications in safety (e.g., OSHA) or specific operational areas.</p></li><li><p>Minimum of 8 years of progressive experience in a supervisory role within a relevant industry (e.g., manufacturing, construction, logistics).</p></li><li><p>Demonstrates strong technical proficiency in operating and maintaining relevant machinery and equipment.</p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Summary<p>Plans, directs all activities on various operational matters as per assigned tasks and projects that will contribute in enhancing the productivity and performance development of the Hospital, and provides high-quality and effective healthcare services and outcomes for patients.</p><br><br>Essential Responsibilities and Duties<br><ol><li>Oversees day-to-day Clinical Operations, ensuring effective service delivery and operational efficiency.</li><li>Implements and monitors operational policies, standards,and procedures that align with the KFSHRC goals.</li><li>Contributes to long-term planning, identifying opportunities for service improvement, innovation, and expansion.</li><li>Ensures quality assurance programs and ensure the highest standards of patient safety, care, and satisfaction.</li><li>Tracks and analyse key performance indicators (KPIs) related to clinical outcomes, operational efficiency, and patient experience.</li><li>Advises and serves as a resource person to the higher management on matters pertinent of the Clinical Operations</li><li>Oversees the budgeting, resource allocation, and cost control to optimize the use of financial and operational resources.</li><li>Collects and analyses data to identify problems which require immediate attention or further study and makes suggestions to improve the operations.</li><li>Prepares and presents reports on the progress, findings,and issues to stakeholders.</li><li>Follows all Hospital’s related Policies and Procedures.</li><li>Participates in self and others' education, training and development, as applicable.</li><li>Performs other related duties as assigned.</li></ol>Education<p><span>Master’s Degree in Business Administration, Healthcare related, or other related discipline is required.</span></p><br><br>Experience Required<p><span>Eleven (11) years of related experience is required.</span></p><br><br>Other Requirements(Certificates)<p>N/A</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Role: IT Operations Technician Number of positions: 1Employment type: Permanent Reporting to: IT Lead Location: Riyadh, KSAStart date: ASAPThis is an events-focused IT operations role, not a software development role. The selected candidate will be responsible for supporting the IT and AV setup for live and hybrid events, including internet bandwidth planning, reviewing hotel RFPs, shipping and installing network/Wi-Fi kits at event locations, and managing the IT setup during the event days. The role will also include starting Zoom sessions, checking primary and backup internet connections, supporting VPN/RDP access, projectors, wireless microphones, recording quality, and escalating any technical issues with hotel IT teams. In addition, the candidate will manage backup connectivity such as 4G routers, SIM cards and adapters, support post-event inventory/reporting, provide HQ IT support between events, and assist with IT purchasing. Must-have profile:The ideal candidate should have:5–7 years of experience in an IT role. Hands-on experience in hybrid/live-event AV and networking. Strong networking, Wi-Fi, VPN/RDP setup experience. BSc in Computer Science is essential. Advanced user experience in Salesforce and MS Office. English is essential; Arabic is strongly preferred. Comfortable with frequent international travel for events. Please note that the most important requirement is live/hybrid event IT and AV experience, over general IT support profiles. Nice to have:Comp TIA Network+ certification. PMI or project management certification.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Cybersecurity Operations Expert responsible for supporting the first line of defense through the day-to-day execution, monitoring, and improvement of operational security controls across enterprise IT environments. The role focuses on protecting systems, networks, endpoints, applications, and users by detecting threats, responding to security events, coordinating remediation activities, and maintaining effective cybersecurity operations.</p><br><p>Key responsibilities include continuous monitoring of security alerts and events, email security, and other operational security platforms, and ensuring timely containment and recovery actions. The role also supports vulnerability management by tracking findings, coordinating remediation with infrastructure and application teams, and validating closure of identified risks.</p><br><p>The Cybersecurity Operations Expert works closely with IT operations, network, cloud, server, endpoint, and application teams to ensure security controls are implemented and functioning effectively as part of daily business and technology operations. </p><br><p>Responsibilities also include supporting identity and access security operations, reviewing privileged access activities, enforcing security baselines, maintaining playbooks and operational procedures, and contributing to security awareness from an operational perspective.</p><br><p>This position is part of the first line of defense and is therefore focused on operating and executing controls rather than performing independent oversight, policy governance, regulatory compliance assurance, or internal audit activities associated with the second or third lines of defense.</p><br><p><u><strong>Rsponsibilities:</strong></u></p><br><ul><li>Monitor and analyze cybersecurity alerts, events, and incidents.</li><li>Perform initial triage, investigation, containment support, and escalation of security incidents.</li><li>Support endpoint, network, cloud, and email security operations.</li><li>Coordinate vulnerability remediation with relevant technical teams.</li><li>Execute and maintain operational security controls and monitoring use cases.</li><li>Monitor and support security-related patching, platform upgrades, and operational technology refresh activities to ensure minimal security exposure and service disruption.</li><li>Support security activities during system, tool, and infrastructure migrations, including validation of controls, configuration reviews, and post-migration security checks.</li><li>Review and validate security integrations between cybersecurity tools, IT systems, cloud platforms, and third-party solutions to ensure proper logging, alerting, connectivity, and control effectiveness.</li><li>Support access control reviews, privileged access monitoring, and identity-related security operations.</li><li>Maintain incident response procedures, runbooks, and operational documentation.</li><li>Track remediation actions and follow up on risk reduction activities.</li><li>Contribute to continuous improvement of cybersecurity activities and processes.</li><li>Support business resilience by reducing operational cyber risk exposure.</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

About the Company<br><br>Key Responsibilities: Subject matter expert in driving school (test management and/or training) with experience in procurement and project management. Should have strong understanding of KSA driving school landscape, strong connections with local vendors and ability to mobilize contacts quickly. Senior level exposure; Should have experience in governance / board representation on project companies and corporates.<br><br>About the Role<br><br>Represent the Sponsors’ in high-level meetings with Ministries, Traffic Department and other regulatory bodies. Play an important role in establishing governance structures during the implementation period: steering committees, workstreams, decision-making protocols, and escalation paths.<br><br>Responsibilities<br><br>Sound commercial and financial understanding with background in negotiation and execution of commercial contracts;Ability to lead decision making from Sponsors’ perspective on commercial and technical matters. Should have solid experience in managing and leading procurement workstream (Manpower hiring, IT installation) in Saudi Arabia. Management and coordination with driving school testing/monitoring activities. Oversee the phased implementation plan, map the implementation plan against the actual performance, identify gaps and take proactive actions to ensure the implementation adheres to the targets. Drive operational standardization across all Driving Schools, ensuring uniform service quality and compliance. Coordinate daily operations across regional operations, effectively managing workforce expansion from inception to approximately 800 operational staff. Oversee operational budgets and enforce cost control measures.<br><br>Qualifications<br><br>Master’s degree in management, engineering, supply chain or a related field. At least 8-10 years of substantial experience in operational or field positions.<br><br>Required Skills<br><br>Demonstrated experience in operations management, ideally within regulated or customer-facing sectors. Established track record in supervising staff and overseeing daily operational activities. Demonstrated expertise in managing multiple sites or services, ideally within regulated industries. Established leadership skills with the ability to unify diverse teams across geographically dispersed locations. Comprehensive knowledge of operational procedures and service delivery standards. Proficiency in IT applications, including Microsoft Office, ERP, or scheduling systems. Fluency and Proficiency in Arabic and English. French would be highly desirable for efficient communications between the teams.<br><br>Preferred Skills<br><br>Candidates having strong experience with driving schools in KSA or GCC will be given preference. Ideally, the candidate would come from head of large driving schools in KSA. Must have experience in setting up KPIs, monitoring and reporting as a prerequisite.

About Monkey Distribution<br>Monkey Distribution is a leading name in the pop culture, collectibles, toys, trading card games, and lifestyle space across the Middle East.<br>We bring some of the world's most loved brands, including Funko, Pokémon, Yu-Gi-Oh!, LEGO, and Moleskine, closer to fans through distribution, retail, and unforgettable brand experiences. As the exclusive regional distributor for several globally recognized brands, we operate a growing network of 10 retail stores, including the world's first Funko franchise store outside the United States.<br>Headquartered in the United Arab Emirates, with offices in Saudi Arabia, Qatar, and Türkiye, we continue to expand our presence across the MENA region through innovation, collaboration, and a passion for delivering world-class products and experiences.<br>We are currently looking for a Sales & Operations Executive to join Hobbies Castle Trading Company, our Saudi Arabian entity based in Riyadh.<br>About the Role<br>This role is ideal for someone who enjoys working at the intersection of sales, operations, logistics, customer service, and data analysis. You'll play a key role in supporting our commercial team while ensuring operational excellence and delivering outstanding service to our customers.<br>Key Responsibilities Process customer purchase orders accurately through our ERP system. Coordinate deliveries with warehouse teams and third-party logistics partners. Monitor customer orders from confirmation through delivery, ensuring timely execution. Maintain regular communication with customers regarding order status, deliveries, and sales updates. Collect, organize, and analyze customer sell-out reports to identify sales trends and business opportunities. Prepare weekly and monthly sales and operational reports. Work closely with Sales, Warehouse, Finance, and Supply Chain teams to ensure smooth day-to-day operations. Support inventory planning and stock availability. Maintain accurate records and ensure operational excellence. Identify opportunities to improve processes and customer satisfaction.<br>Requirements Bachelor's degree in Business Administration, Commerce, Supply Chain, Logistics, or a related field. Minimum 2 years of experience in Sales Operations, Customer Service, Logistics, or a similar role. Experience using ERP systems is an advantage. Strong Microsoft Excel and analytical skills. Excellent organizational, communication, and problem-solving abilities. Ability to manage multiple priorities in a fast-paced environment. English is required; Arabic is an advantage.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>At Turner &amp; Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society.<br> Every day we help our major global clients deliver ambitious and highly technical projects, in over 130 countries worldwide.<br> Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result our people get to enjoy working on some of the most exciting projects in the world.</p><br><br>Job Description<br><p>We are seeking a strong Commercial Director to join our growing infrastructure team in Riyadh, KSA.</p><br><p>In this key leadership role, you will be responsible for providing strategic leadership and direction to the team on major programmes, with a strong focus on post-contract delivery and driving commercial success. You will also embed and promote the values of Turner &amp; Townsend.</p><br><p>The successful candidate will be an agile and emotionally intelligent leader with a strong track record in technical delivery of major programmes. International and cross-sector experience with an ability to work in multi-cultural environments is beneficial. The successful candidate will be a cost management generalist, covering estimating, cost, scheduling, risk, change, performance measurement and reporting, with demonstrated expertise in major delivery programmes.&nbsp; They should operate at a senior level and be comfortable presenting to large groups and senior-level client bases.</p><br><p>Key responsibilities:</p><br><ul><li>Act as principal point of contact for cost management&nbsp;matters and lead the Turner &amp; Townsend team.</li><li>Leads and motivates others to participate and contribute, provides necessary direction and inspires high performance.</li><li>Take on key account role(s), project execution assurance and maintain client relationships as required.</li><li>Deliver assurance services to projects - peer review, gateway review, maturity assessments, readiness reviews, progress and performance audits.</li><li>Periodically take on major program delivery roles and lead the Turner &amp; Townsend team on the commission - achieve a successful "steady state" delivery and then manage transition and backfill.</li><li>Provide oversight and assurance to the Turner &amp; Townsend major program in the region.</li><li>Identify organizational needs, build recruitment plans and develop role specifications.</li><li>Extensive experience in delivering CM programs, projects and segment knowledge.</li><li>Play a key role in the infrastructure business development activities for the cost center.</li><li>Assist in the development and implementation of marketing and business development strategies.</li><li>Provide solutions to clients and work together with business development team members on sales proposals, qualification packages and presentation materials.</li><li>Coordinate with project team leaders on project negotiations and execution.</li><li>Collaborate with the other business divisions and teams.</li><li>Provide oversight and assurance to the Turner &amp; Townsend major programs in the region.</li><li>Delivers high quality of service products by utilizing Turner &amp; Townsend systems, policy and procedure, managing time, planning and organizing to ensure excellence.</li><li>Demonstrates understanding of commercial business drivers and ensures that work and projects are carried out in alignment. Contributes to the development of business opportunities.</li><li>Demonstrable appetite for challenge, innovation and continued improvement in CM discipline.</li><li>Take responsibility for BU performance and project P/L</li><li>Identify and understand the areas of opportunity and development.</li><li>Enable continued growth trajectory within the market.</li><li>Be a developer of talent and enjoy coaching early/mid-career cost management staff to meet their own and our business goals.</li><li>Be comfortable working with remote staff across global time zones.</li><li>Be organized and strong administratively.</li></ul><br>Qualifications<br><ul><li>Minimum of 20 years of relevant experience</li><li>Degree in Quantity Surveying or related field</li><li>MRICS qualified (FRICS is a plus)</li><li>Strong leadership and team management skills</li><li>Excellent communication and interpersonal skills</li><li>Ability to manage multiple tasks and priorities</li><li>Experience in developing and mentoring teams</li></ul><br>Additional Information<br><p>Join our social media conversations for more information about Turner &amp; Townsend and our exciting future projects:&nbsp;</p><br><p>Twitter</p><br><p>Instagram</p><br><p>LinkedIn</p><br> <p><em>It is strictly against Turner &amp; Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner &amp; Townsend will ask candidates to pay a fee at any time.&nbsp;</em></p><br><p><em>Any unsolicited resumes/CVs submitted through our website or to Turner &amp; Townsend personal e-mail accounts, are considered property of&nbsp;Turner &amp; Townsend and are&nbsp;not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner &amp; Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team,&nbsp;to submit candidates for review.&nbsp;</em></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Tahaluf is the largest B2B live and on-demand events organiser in Saudi Arabia by space, attendance, colleagues, and revenue. It is a joint venture between Informa PLC, the Saudi Federation for Cybersecurity, Programming and Drones (SAFCSP), and the Events Investment Fund (EIF).<br><br><br><br>Tahaluf is bold, visionary, and determined to make an impact. Our team fosters a culture of collaboration, creativity, and a little fun, here teamwork rules and work feels as exciting as the events we create. Scaling at this pace also requires exceptional local partners, and Tahaluf is proud to work with a range of government and non-government organisations at the forefront of Saudi Arabia’s B2B and B2C large-scale events scene.<br><br><br><br>Be part of something BIG with Tahaluf’s series of record-breaking events: LEAP and Cityscape - the largest events in the world in their respective fields of tech and real estate; Black Hat MEA - a Guinness World Record holder for the largest CTF competition during the event; and CPHI Middle East - the largest pharma debut event in history, to name just a few. Tahaluf is making a huge impact on the global events sector.<br><br><br><br>Join our ambitious and highly committed team, unafraid to push boundaries and disrupt the status quo. From day one, you’ll dive into large-scale projects under the guidance of a supportive leadership team that will encourage your personal development and open doors to new opportunities.<br><br><br><br>Job Description<br><br>This role brings deep expertise in gaming investment and deal-making into the Investor and Startup Programme infrastructure. The primary mandate is designing the investment programmes and deal-making activations that make Gaming event the strongest investment event in the global gaming calendar. The role also flexes across the broader Investor and startup program portfolio, supporting investor programming at other events where sector knowledge and investor relationships add value. The event provides the structure; this person provides the sector depth, does the heavy lifting with the gaming and tech investment community, and raises the bar on investor experience across every event they touch.<br><br>Gaming Investment Programme <br><br>Design investment programmes and deal-making formats for gaming conference that attract international investors, publishers and funds and set a global standard for capital-meets-talent events.<br><br>Build and own the gaming investor pipeline from scratch: identify gaming VCs, publisher venture arms, sovereign funds with gaming mandates, angel networks, and accelerator programmes, and conduct targeted outreach. <br><br>Manage the investor application and vetting process verifying fund credentials, investment thesis alignment, and genuine intent to engage with gaming studios and founders. <br><br>Develop the content and format for all gaming investment activations: reverse pitches, hosted buyer programmes, closed-door investor roundtables, and live deal-making showcases. <br><br>Work with the B2B Content Producer to ensure the investment content track is credible, current, and attracts the right calibre of participant. <br><br>Design the investor experience end-to-end: investor lounge, curated sessions, concierge meetings, and investor-only programming that delivers a premium environment. <br><br>Own the investor-side matchmaking process by working with internal teams to ensure match quality and deal relevance are high. <br><br>Manage investor delegate communications, matchmaking logistics, and on-site facilitation to ensure the programme delivers real outcomes, not just introductions. <br><br>Track and report on investment programme outcomes: deals initiated, capital committed, follow-up meetings generated. <br><br>Cross-Portfolio Investor Support <br><br>Support the investor programme across other Investor & Startup program portfolio events contributing investor relationships, outreach, and programming input where sector knowledge adds value. <br><br>Contribute to investor outreach campaigns across portfolio events with the marketing and cross-functional teams. <br><br>Provide investor program cover for senior team members during high-volume pre-event and on-ground periods. <br><br>Curate a balanced, high-quality investor room for each assigned event, reflecting that event’s sector focus and strategic objectives. <br><br>Programme investor-focused roundtables, LP introductions, and deal-flow sessions in collaboration with the special value programmes team. <br><br>Maintain accurate and up-to-date investor records in internal management tools covering fund details, investment thesis, meeting history, and post-event feedback. <br><br>Track investor programme KPIs across assigned events: investor count, AUM represented, meetings held, investment signals generated, and investor NPS. <br><br>Conduct post-event investor debriefs, gather feedback, and share improvement recommendations with the program lead. <br><br>Maintain and nurture investor relationships year-round, ensuring warm relationships carry forward into future editions. <br><br>Develop new ideas for value-driven investor programme features and lead on concept note development for future editions. <br><br><br><br>Qualifications<br><br>4–5 years of experience in investor relations, investor programme management, or VC/LP engagement ideally within an event, ecosystem, or gaming industry context. <br><br>Demonstrated expertise in the gaming investment landscape: VCs, publisher venture arms, sovereign funds with gaming mandates, angel networks. This is the core credential. <br><br>Demonstrable experience curating and managing high-touch investor experiences, not just registration and logistics, but genuine investor engagement design. <br><br>Strong existing network within the gaming and tech investment community, particularly in MENA, APAC, or Europe. <br><br>Understanding of how the gaming investment chain works from pre-seed accelerators through to sovereign capital deployment. <br><br>Sector knowledge in cybersecurity, fintech, or other technology verticals is an advantage for cross-portfolio event support. <br><br>Excellent relationship management skills, able to manage senior investor relationships with professionalism and discretion. <br><br>Comfortable working across multiple simultaneous events with different investors, geographies, and sector focuses. <br><br>Experience with investor management platforms, CRM tools, and event management systems. <br><br>Strong written English is mandatory; Arabic is a meaningful advantage. <br><br>What You will bring<br><br>Deep expertise in gaming investment and deal-making is the non-negotiable. Must understand how funding rounds, publishing deals, and M&A transactions work in gaming and know the regional investors, funds, and studios that matter, particularly across Saudi Arabia and MENA. Comfortable in investor conversations and able to hold their own in a room with fund managers, portfolio directors, and publishing executives. Able to design investor programmes from the ground up that bring international capital to an event and raise the bar on what a gaming investment activation can be. Equally capable of plugging into broader Investor and startup programs across events and adding immediate value through relationships and sector credibility. <br><br><br><br>Additional Information<br><br>Core Benefits: <br><br>Medical Insurance for individual and family <br><br>Annual leave – 25 days <br><br>School fees contribution, 40,000 SAR per child per year, up to a max of three children <br><br>Wellbeing Benefits <br><br>Remote working on Sundays <br><br>Working anywhere – 1 month every year <br><br>Family visa costs* (up to a max of three children) <br><br>Individual annual flight allowance* (Expat only) <br><br>Local Relocation Package*: <br><br>Paid flight to Riyadh (for you and your dependents) <br><br>30 days accommodation or suitable serviced apartment from your arrival date. Alternatively, if you already have accommodation in Riyadh and do not require a hotel or serviced apartment, then we provide a one-off payment of SAR 5,000 <br><br>SAR 2,500 towards shipping goods/excess baggage costs on production of receipts/invoices <br><br> International Relocation Package*: <br><br>Paid flight to Riyadh (for you and your dependents) <br><br>60 days accommodation or suitable serviced apartment from your arrival date. Alternatively, if you already have accommodation in Riyadh and do not require a hotel or serviced apartment, then we provide a one-off payment of SAR 5,000 <br><br>SAR 2,500 towards shipping goods/excess baggage costs on production of receipts/invoices <br><br>*If eligible <br><br>We work hard to make sure life at Tahaluf is rewarding, supportive and enjoyable for everyone. We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. We don't just accept difference, we celebrate it. We welcome applicants from all backgrounds and circumstances and base hiring decisions on relevant qualifications and merit. We are proud to provide a disability-friendly environment. If you require any support or adjustments to participate in our interview or selection processes, please let us know.

<p><span ><strong>Be the change. Join the world’s most visionary developer.</strong></span></p> <p> </p> <p><span >Red Sea Global (RSG) is showing that there is a better way to positively shape the places we live, work and travel.</span></p> <p> </p> <p><span >We are purpose-driven and committed to people and planet. Our transformative programs are a driving force to achieving Vision 2030, as well as leading the world towards regenerative tourism.</span></p> <p> </p> <p><span ><strong>Join RSG and be part of the positive change for Saudi Arabia and the world.</strong></span></p> <p><span ><strong> </strong></span></p> <p><span ><strong>Job Purpose</strong></span></p> <p><span ><strong> </strong></span></p> <p><span >Manage the development, governance, and execution of RSG's HR strategy framework, project portflio, and divisional planning cycle, ensuring alignment with corporate objectives and integrated delivery across all HR functions.</span></p> <p> </p> <p><span ><strong>Functional Responsibilities:</strong></span></p> <p> </p> <p><span >This job description outlines the core responsibilities of the role but is not exhaustive. Additional tasks related to the broader department may be assigned as required.</span></p> <p> </p> <ul> <li ><span >Manage the development and maintenance of RSG's People and HR strategy framework and HR service model, ensuring alignment with corporate strategy and evolving business priorities across all HR functions.</span></li> <li ><span >Monitor the execution of the HR strategy roadmap, tracking progress against defined milestones, identifying delivery risks, and providing structured performance updates to senior HR leadership.</span></li> <li ><span >Drive the governance of strategic HR projects and initiatives, establishing reporting cadences, coordinating cross-functional stakeholders, and ensuring timely and structured delivery in line with defined objectives.</span></li> <li ><span >Act as the focal point for HR project governance, maintaining structured delivery frameworks, documentation standards, and stakeholder coordination protocols across all active HR strategic initiatives.</span></li> <li ><span >Manage the annual business planning cycle for the HR division, coordinating input from all HR functions, consolidating deliverables and budget submissions, and ensuring timely alignment with RSG's business planning calendar.</span></li> <li ><span >Develop, cascade, and monitor the HR division's KPIs and objectives in coordination with the Strategy &amp; Performance division, ensuring alignment with corporate performance frameworks and consistent tracking across all HR functions.</span></li> <li ><span >Integrate change management strategies into RSG projects and initiatives that affect people, overseeing stakeholder engagement, communication planning, and transition support, while monitoring and managing the people impact of organizational changes to ensure smooth adoption throughout the change process, in alignment with the organizational culture and internal communications units.</span></li> <li ><span >Develop and maintain the HR shared services delivery model between Group HR and RSG subsidiaries, defining the service catalog, pricing framework, and governance method, and conducting periodic HR maturity assessments to inform continuous improvement.</span></li> <li ><span >Facilitate alignment between corporate strategy and HR deliverables through structured project planning, milestone tracking, and cross-functional execution reviews.</span></li> <li ><span >Contribute to enterprise-wide transformation initiatives from an HR strategy perspective, in collaboration with the organization design &amp; workforce planning section and other relevant HR functions, ensuring operational and people impacts are assessed, planned, and executed in the best interest of RSG.</span></li> <li ><span >Support the development and implementation of RSG's Saudization strategy in collaboration with relevant HR functions, contributing to workforce localization planning, people upskilling, succession planning, and vocational and internship programs, ensuring HR's role in Saudization compliance and regulatory reporting is fulfilled in alignment with internal control standards.</span></li> <li ><span >Support GRC and internal audit processes from a project governance perspective by maintaining structured documentation of HR strategic initiatives, milestone tracking records, and divisional performance reports, coordinating with the HR Policies &amp; Procedures section as the primary compliance and regulatory contact for the HR division.</span></li> </ul> <p> </p> <p><span ><strong>Managerial Responsibilities:</strong></span></p> <ul> <li ><span >Contribute to providing input to the Department’s strategy from the Section or Unit perspective, in alignment with RSG’s vision and mission.</span></li> <li ><span >Contribute to developing the Section or Unit’s objectives, KPIs, and annual operational plans, ensuring implementation meets performance targets.</span></li> <li ><span >Contribute to the Section or Unit’s budget preparation and monitor financial performance.</span></li> <li ><span >Implement and ensure adherence to Section or Unit policies and procedures; oversee performance and KPI communication.</span></li> <li ><span >Ensure effective staffing, development, and deployment of Section or Unit employees in coordination with higher management.</span></li> </ul> <p> </p> <p><span ><strong>Job Requirements Academic Qualifications:</strong></span></p> <ul> <li ><span >Bachelor's degree in Human Resources, Business Administration, Organizational Psychology, or a related field. (Master’s Degree Preferred)</span></li> <li ><span ><em>Years of Experience:</em> 10 years (with 2+ in managerial roles) of relevant experience</span></li> </ul> <p> </p> <p><span ><strong>Other Requirements:</strong></span></p> <ul> <li ><span >Project Management Professional (PMP) or equivalent project governance certification is preferred</span></li> <li ><span >HR certifications such as SHRM-CP, CIPD, APHRI, or equivalent are preferred</span></li> <li ><span >Experience in organizational change management or holding a recognized change management certification (e.g., Prosci, ACMP) is preferred</span></li> </ul> <p> </p> <p><span ><strong>Key Interactions Internal Interactions External Interactions:</strong></span></p> <ul> <li ><span >HR Centers of Excellence</span></li> <li ><span >Organization Design &amp; Workforce Planning Unit</span></li> <li ><span >RSG Subsidiaries (where applicable)</span></li> <li ><span >Strategy &amp; Performance</span></li> <li ><span >GRC</span></li> <li ><span >Legal</span></li> <li ><span >Sustainability</span></li> </ul> </span>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><u><strong>Role Purpose</strong></u></p><br><p>The Chief Technology &amp; Digital Transformation Officer (CTDTO) is responsible for defining and executing the enterprise-wide technology and digital transformation strategy to enable business growth, operational excellence, innovation, cyber resilience, and long-term competitiveness.</p><br><p>The role integrates IT, digital platforms, data, automation, AI, cybersecurity, and emerging technologies into a coherent transformation agenda aligned with corporate strategy, value creation, and shareholder expectations.</p><br><p><u><strong>Key Accountabilities</strong></u></p><br><p><strong>1. Enterprise Technology &amp; Digital Strategy</strong></p><br><ul><li>Define and own the 3–5-year Technology &amp; Digital Transformation Roadmap aligned with corporate and business strategies.</li><li>Translate business objectives into scalable digital platforms, architectures, and capability roadmaps.</li><li>Lead modernization of legacy systems and transition to cloud, data-driven, and AI enabled operating models.</li></ul><p><strong>2. Digital Transformation &amp; Innovation</strong></p><br><ul><li>Drive end-to-end digital transformation across core value chains (manufacturing, supply chain, sales, customer experience, finance, HR, governance).</li><li>Establish innovation frameworks, digital labs, and partnerships with technology providers, startups, and universities.</li><li>Sponsor automation, Industry 4.0, IoT, advanced analytics, and smart operations initiatives.</li></ul><p><strong>3. IT &amp; Enterprise Architecture</strong></p><br><ul><li>Own enterprise architecture, applications landscape, infrastructure, cloud strategy, and integration platforms.</li><li>Ensure interoperability, scalability, performance, and business continuity across all systems.</li><li>Lead ERP, CRM, WMS, MES, PLM, BI, and core platform strategy and governance.</li></ul><p><strong>4. Cybersecurity &amp; Technology Risk</strong></p><br><ul><li>Establish and oversee enterprise cybersecurity, data privacy, and resilience frameworks.</li><li>Ensure compliance with regulatory, governance, and IPO-readiness requirements (e.g., ISO 27001, NCA, PDPL, SOX-ITGC, CMA/SEC expectations).</li><li>Lead disaster recovery, business continuity, and crisis response readiness.</li></ul><p><strong>5. Data, Analytics &amp; AI</strong></p><br><ul><li>Build a unified data strategy (governance, quality, master data, analytics, AI/ML, decision intelligence).</li><li>Enable real-time executive dashboards, predictive analytics, and AI-driven decision support.</li><li>Ensure ethical, secure, and compliant use of AI and advanced analytics.</li></ul><p><strong>6. Technology Governance &amp; Investment</strong></p><br><ul><li>Chair the Technology Investment Committee and Digital Portfolio Review.</li><li>Prioritize initiatives based on business value, ROI, risk, and strategic alignment.</li><li>Manage technology budgets, vendors, contracts, and sourcing strategies.</li></ul><p><strong>7. Organization &amp; Talent</strong></p><br><ul><li>Build and lead a high-performing technology and digital organization (IT, Digital, Data, Cyber, PMO, Architecture).</li><li>Develop future-ready digital skills, leadership pipelines, and succession plans.</li><li>Embed agile, product-oriented, and value-delivery operating models.</li></ul><p><strong>8. Board &amp; Executive Advisory</strong></p><br><ul><li>Act as strategic advisor to the CEO and Board on technology trends, digital risks, and competitive disruption.</li><li>Present digital transformation progress, investment cases, and risk dashboards to the Board and Audit/Risk Committees.</li></ul><p><u><strong>Key Deliverables</strong></u></p><br><ul><li>Group Digital &amp; Technology Strategy and 3-year Roadmap.</li><li>Enterprise Architecture Blueprint.</li><li>Cybersecurity &amp; Data Governance Framework.</li><li>Digital Transformation Portfolio (business cases, ROI, milestones).</li><li>Industry 4.0 / Smart Factory Program.</li><li>AI &amp; Advanced Analytics Enablement Program.</li><li>IT Operating Model &amp; Talent Strategy.</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><p><b>Job responsibilities</b></p><ul><li>Execute market, agency, and principal equity orders with speed, precision, and professionalism.</li><li>Facilitate client equity transactions end-to-end, ensuring strong service and seamless execution.</li><li>Monitor market conditions, liquidity, and news flow to identify trading opportunities and risks.</li><li>Apply analytical and pricing models to support execution decisions and risk-aware trading.</li><li>Balance client outcomes and firm objectives, contributing to sustainable revenue and franchise growth.</li><li>Partner with Sales, Marketing, and Research to originate and develop new business opportunities.</li><li>Communicate market trends, new products, and trading insights to relevant stakeholders.</li><li>Build and maintain trusted relationships with internal partners to deliver coordinated client solutions.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong understanding of analytical and pricing models used in trading and execution.</li><li>Comprehensive product knowledge across asset classes, with the ability to connect cross-asset impacts to equities.</li><li>Ability to remain composed and effective in a fast-paced, time-sensitive trading environment.</li><li>Excellent communication skills and confidence engaging across varied seniority levels.</li><li>Bachelor’s degree (or equivalent qualification).</li><li>Fluency in Arabic and English.</li><li>Saudi national.</li></ul><p>Preferred qualifications, capabilities, and skills</p><ul><li>Experience working with Cash Equities products and workflows.</li><li>Familiarity with Saudi and MENA public markets and corporate coverage universe.</li><li>Experience partnering closely with Sales and Research to deliver client outcomes and grow business.</li></ul><p></p></section>

Who Are We<br>HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools.<br>HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations.<br>Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. Role Summary The Sys Ops Intern - Tamheer will support the Systems Operations team in daily IT operations, user support, asset management, system administration activities, and operational documentation. The role is designed to provide practical exposure to IT infrastructure, service desk operations, endpoint management, access management, and governance-related activities within a professional technology environment. Key Responsibilities Support daily Sys Ops operational activities and assigned IT tickets through the approved Service Desk process. Assist in employee onboarding and offboarding activities, including account coordination, device preparation, and access follow-up. Support endpoint management activities such as device provisioning, patching follow-up, software installation, and compliance checks. Assist in maintaining the IT asset inventory by updating asset records, assignment details, custody status, and stock movement. Provide basic troubleshooting support for laptops, printers, network connectivity, email, VPN, Microsoft 365, and internal tools. Follow up on Service Desk requests and incidents to ensure timely updates, proper categorization, and clear resolution notes. Support access review activities and evidence collection for governance, audit, and compliance requirements. Assist in preparing operational trackers, weekly reports, KPI inputs, and supporting documentation. Coordinate with internal teams when required to follow up on pending actions, approvals, or technical dependencies. Support knowledge base documentation, SOP updates, and internal process improvement activities. Requirements Saudi national eligible for the Tamheer program. Bachelor’s degree or diploma in Computer Science, Information Technology, Information Systems, or a related field. Basic understanding of IT infrastructure, operating systems, networking, and technical support concepts. Familiarity with Microsoft Windows, Microsoft 365, Active Directory, endpoint management, or ITSM tools is preferred. Good communication, coordination, and documentation skills. Willingness to learn and support daily IT operations in a structured environment. Basic troubleshooting, analytical thinking, and problem-solving skills. Ability to follow internal procedures, maintain confidentiality, and escalate issues when needed. What We Offer You<br>We believe you will love working at HALA! We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups. We offer highly competitive compensation packages, including the potential for shares. We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment. Join a talented team of over 30 nationalities working in 7 countries and gain valuable experience in an exciting industry. We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company. You will be given a lot of responsibility and trust. We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best. If you think you have what it takes to join a remarkable team #apply_now

Who Are We<br>HALA is a leading fintech player in the MENAP region that aims to redefine financial services and build the future bank of SMEs. HALA aims at empowering SMEs to start, run, and grow their businesses by providing them with cutting-edge financial and technological tools.<br>HALA currently holds multiple entities in UAE, Saudi Arabia and Egypt (including HALA Payments and HALA Logistics) and offers solutions that enable merchants to digitize their payments as well as manage their sales and operations.<br>Founded in 2017, HALA is currently licensed by the Saudi Arabian Central Bank. Role Summary The Sys Ops Intern - Tamheer will support the Systems Operations team in daily IT operations, user support, asset management, system administration activities, and operational documentation. The role is designed to provide practical exposure to IT infrastructure, service desk operations, endpoint management, access management, and governance-related activities within a professional technology environment. Key Responsibilities Support daily Sys Ops operational activities and assigned IT tickets through the approved Service Desk process. Assist in employee onboarding and offboarding activities, including account coordination, device preparation, and access follow-up. Support endpoint management activities such as device provisioning, patching follow-up, software installation, and compliance checks. Assist in maintaining the IT asset inventory by updating asset records, assignment details, custody status, and stock movement. Provide basic troubleshooting support for laptops, printers, network connectivity, email, VPN, Microsoft 365, and internal tools. Follow up on Service Desk requests and incidents to ensure timely updates, proper categorization, and clear resolution notes. Support access review activities and evidence collection for governance, audit, and compliance requirements. Assist in preparing operational trackers, weekly reports, KPI inputs, and supporting documentation. Coordinate with internal teams when required to follow up on pending actions, approvals, or technical dependencies. Support knowledge base documentation, SOP updates, and internal process improvement activities. Requirements Saudi national eligible for the Tamheer program. Bachelor’s degree or diploma in Computer Science, Information Technology, Information Systems, or a related field. Basic understanding of IT infrastructure, operating systems, networking, and technical support concepts. Familiarity with Microsoft Windows, Microsoft 365, Active Directory, endpoint management, or ITSM tools is preferred. Good communication, coordination, and documentation skills. Willingness to learn and support daily IT operations in a structured environment. Basic troubleshooting, analytical thinking, and problem-solving skills. Ability to follow internal procedures, maintain confidentiality, and escalate issues when needed. What We Offer You<br>We believe you will love working at HALA! We have an inclusive and diverse culture that encourages innovation and flexibility in remote, in-office, and hybrid work setups. We offer highly competitive compensation packages, including the potential for shares. We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment. Join a talented team of over 30 nationalities working in 7 countries and gain valuable experience in an exciting industry. We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company. You will be given a lot of responsibility and trust. We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best. If you think you have what it takes to join a remarkable team #apply_now

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.</p><br><br>Job Description<br><p>As a key member of the Customer Success team, you will be a trusted advisor and single point of contact for your portfolio of customers, guiding them on their post-sale journey to maximize the value of their ServiceNow investment. You will build strategic, long-term relationships with customers, drive adoption, and ensure business outcomes are achieved through personalized guidance, data-driven insights, and continuous collaboration with internal teams.</p><br><p>This role combines strategic thinking, customer relationship management, and operational excellence to ensure customers receive the most value from their ServiceNow products. You will be instrumental in helping customers scale their usage and drive innovation across their business while ensuring a seamless experience through the full lifecycle of their ServiceNow partnership.</p><br><p><br> <strong>What You Get to Do in This Role:</strong></p><br><p><strong>· Drive Business Outcomes:&nbsp;</strong>Own a portfolio of customers, guiding them through the entire post-sale experience. Ensure they achieve business objectives and maximize the value of their ServiceNow investment.</p><br><p><strong>· Strategic Guidance:</strong>&nbsp;Build trusted advisor relationships with key stakeholders at multiple levels within the customer organization. Align ServiceNow’s solutions with their business goals, and provide recommendations that drive both short-term and long-term success.</p><br><p><strong>· Customer Success &amp; Adoption:&nbsp;</strong>Drive adoption and product utilization across your accounts, ensuring customers gain maximum value from their ServiceNow products. Focus on expanding use cases and ensuring customer satisfaction and retention.</p><br><p><strong>· Create Tailored Success Plans:</strong>&nbsp;Develop personalized success plans for each customer, with clear milestones and outcomes. Conduct regular quarterly reviews to track progress, provide insights, and adjust strategies as needed.</p><br><p><strong>· Lead Issue Resolution:&nbsp;</strong>Proactively monitor customer health, addressing potential risks and escalated issues in a timely and collaborative manner. Work with cross-functional teams to ensure swift resolution.</p><br><p><strong>· Drive Innovation and Advocacy:</strong>&nbsp;Be a champion for ServiceNow, sharing customer success stories and helping create new use cases that showcase the impact of the platform. Promote continuous improvement by feeding customer insights into ServiceNow’s broader initiatives.</p><br><p><strong>· Cross-Functional Collaboration:&nbsp;</strong>Partner closely with Sales, Account Management, and other internal stakeholders to align on strategy and ensure a cohesive experience for customers. Work collaboratively across teams to drive seamless execution and successful outcomes.</p><br><br>Qualifications<br><p><strong>To be successful in this role you have:</strong></p><br><ul><li>Experience in leveraging or critically thinking about how to&nbsp;<strong>integrate AI into work processes</strong>, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.</li><li>Must be able to travel to Kuwait weekly</li><li><strong>Experience in SaaS or IT Industry:&nbsp;</strong>Strong knowledge of ServiceNow or similar SaaS platforms.</li><li>We’re seeking candidates with sector experience across&nbsp;<strong>Enterprise industries</strong></li><li><strong>8+ years of experience&nbsp;</strong>working in a technology-driven, consultative environment where you’ve helped customers deploy and derive value from digital solutions.</li><li><strong>Proven Customer Success Track Record:&nbsp;</strong>A history of driving successful business outcomes for customers, ensuring high levels of satisfaction, adoption, and renewal.</li><li><strong>Relationship Building:&nbsp;</strong>Strong interpersonal skills with a proven ability to build and maintain relationships with senior customer stakeholders, including C-level executives.</li><li><strong>Analytical &amp; Problem-Solving Skills:&nbsp;</strong>Strong quantitative analysis abilities, with a knack for assessing customer needs and identifying opportunities for improvement or expansion. Comfortable using data to drive decision-making .</li><li><strong>Entrepreneurial Mindset:&nbsp;</strong>A creative, high-energy, self-starter who thrives in fast-paced,ambiguous and dynamic environments. Ability to manage multiple initiatives independently and drive initiatives to completion.</li><li><strong>Collaborative and Cross-Functional:</strong>&nbsp;A team player with the ability to work across various internal functions (Sales, Product, Support) to ensure alignment and success for the customer.</li><li><strong>Excellent Communication:</strong>&nbsp;Exceptional written and verbal communication skills. Comfortable presenting to senior stakeholders, both internally and externally, and able to tailor communication for different audiences.</li></ul><br>Additional Information<br><p><strong>Work Personas</strong></p><br><p>We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. <u>Learn more here</u>. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.</p><br><p><strong>Equal Opportunity Employer</strong></p><br><p>ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.&nbsp;</p><br><p><strong>Accommodations</strong></p><br><p>We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact <span>[email&nbsp;protected]</span> for assistance.&nbsp;</p><br><p><strong>Export Control Regulations</strong></p><br><p>For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.&nbsp;</p><br><p>From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.&nbsp;</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Rackspace Technology™ is a leading end-to-end, hybrid cloud and AI solutions company. We can design, build, and operate our customers' cloud environments across all major technology platforms, irrespective of technology stack or deployment model. We partner with our customers at every stage of their cloud journey, enabling them to modernize applications, build new products, and adopt innovative technologies. Named a best place to work by Newsweek and Forbes, we attract and develop world-class talent to deliver a Fanatical Experience™ – so our customers can achieve better outcomes and stay ahead of what’s next.</p><br><br><br><p><b><span>Job Profile Summary</span></b></p><br><br><p><span><span>Owns the end-to-end Accounts Receivable portfolio for the Middle East region, working with minimal supervision to collect billable revenue,</span><span>minimise</span><span>aged and</span><span>bad debt</span><span>exposure, and act as the primary point of contact for customer billing and payment matters across the assigned portfolio. This is an individual contributor role with no direct reports; the successful candidate is accountable for driving process and procedure improvements that align regional collections practice with Rackspace's global AR standards and applicable local requirements.</span></span></p><br><br><br><p><b><span>This role will be permanently on-site in Riyadh, KSA.</span></b></p><br><br><br><p><b><span>Career Level Summary</span></b></p><br><br><ul><li><span><span>Requires advanced skills and</span><span>expertise (minimum 5 years)</span><span>in Accounts Receivable processes, systems, and regional business practice</span></span></li></ul><br><ul><li><span><span>Generates new and innovative solutions to complex, portfolio-level</span><span>collections</span><span>and billing problems</span></span></li></ul><br><ul><li><span><span>Works autonomously within established procedures and practices; requires minimal supervision or day-to-day direction</span></span></li></ul><br><ul><li><span><span>Individual contributor — no supervisory or people-management responsibility</span></span></li></ul><br><ul><li><span><span>Anticipates patterns and links; looks beyond the immediate account issue to wider regional and process implications</span></span></li></ul><br><p><b><span>Key Responsibilities</span></b></p><br><br><ul><li><span><span>Manages the end-to-end Accounts Receivable portfolio for the Middle East region, ensuring collection of billable revenue in line with the Collection Guidelines.</span></span></li></ul><br><ul><li><span><span>Monitors assigned ledgers to</span><span>maintain</span><span>minimum aged debt levels and proactively</span><span>identifies</span><span>and</span><span>escalates</span><span>potential bad-payer risk.</span></span></li></ul><br><ul><li><span><span>Acts as the primary point of contact for customer billing and payment issues across the assigned Middle East portfolio.</span></span></li></ul><br><ul><li><span><span>Owns the</span><span>optimisation</span><span>of AR processes and procedures for the region, ensuring alignment with Rackspace's global</span><span>collections</span><span>standards and relevant Middle East statutory, tax, and business requirements.</span></span></li></ul><br><ul><li><span><span>Identifies opportunities for process improvement and leads their implementation directly, without reliance on supervisory authority over other team members.</span></span></li></ul><br><ul><li><span><span>Performs analysis to</span><span>identify</span><span>solutions to problems of moderate to full scope within the regional portfolio.</span></span></li></ul><br><ul><li><span><span>Serves as an escalation point for complex or sensitive account issues within the assigned portfolio.</span></span></li></ul><br><ul><li><span><span>Collaborates with Billing, Cash Applications, Treasury, and Legal to resolve cross-functional AR issues affecting the region.</span></span></li></ul><br><ul><li><span><span>Chases</span><span>and progresses accounts with potential legal exposure, including preparation of related documentation (</span><span>e.g.</span><span>Proof of Debt / Proxy forms) where applicable to regional insolvency processes.</span></span></li></ul><br><ul><li><span><span>Supports SOX testing for the assigned portfolio and ensures controls are consistently followed.</span></span></li></ul><br><ul><li><span><span>Contributes portfolio-level input to SOX reporting on payment trends and dollars collected.</span></span></li></ul><br><ul><li><span><span>Compiles and analyses portfolio metrics (DSO, aging, collection effectiveness) to</span><span>identify</span><span>processing trends and improvement opportunities.</span></span></li></ul><br><ul><li><span><span>Maintains awareness of local regulatory, cultural, and business-practice considerations across Middle East markets and reflects these in collections approach and documentation.</span></span></li></ul><br><ul><li><span><span>Maintains SLA compliance around unclaimed property and escheatment processes where applicable to the region.</span></span></li></ul><br><ul><li><span><span>Participates in User Acceptance Testing for new systems and system releases affecting the AR function.</span></span></li></ul><br><p><span>#LI-LP2</span></p><br><br>&amp;#xa;&amp;#xa;<p><span><b>About Rackspace Technology</b></span></p><br><br><p><span>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.</span></p><br><br><br><p><span><b>More on Rackspace Technology</b></span></p><br><br><p><span>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Job Summary:The VP of Operations & Delivery is responsible for leading and optimizing end-to-end delivery across the organization, ensuring high-quality execution of Saa S products and services. This role oversees cross-functional teams including Software & Product Development, Consulting & Advisory, and Emerging Technologies, driving operational excellence, scalability, and customer satisfaction.<br>About the Company: The company is a technology solutions provider offering Saa S, consulting, and cloud services. It is part of a listed group and has over 400 employees, supporting clients in their digital transformation with scalable and innovative solutions.<br>Key Responsibilities1. Operations Leadership Define and execute the operational strategy aligned with company growth objectives. Establish scalable processes, governance frameworks, and KPIs across all delivery functions. Drive efficiency, cost optimization, and continuous improvement initiatives.2. Delivery & Execution Own full lifecycle delivery of Saa S products and client solutions (from ideation to deployment and support). Ensure projects are delivered on time, within scope, and within budget. Implement best practices in Agile, Dev Ops, and service delivery models.3. Software & Product Oversight Collaborate with Product and Engineering leaders to align product roadmap with delivery capabilities. Ensure high standards of software quality, performance, and security. Drive product release management, CI/CD pipelines, and innovation cycles.4. Consulting & Advisory Management Oversee delivery of consulting engagements, ensuring value realization for clients. Standardize methodologies, frameworks, and client engagement models. Support pre-sales and solution design with strong delivery input.5. Emerging Technologies Enablement Lead adoption and integration of emerging technologies (AI, Cloud, Cybersecurity, etc.). Evaluate new solutions and ensure alignment with business strategy. Build internal capabilities and competencies in advanced technology domains.<br>Key Qualifications Bachelor’s degree in Computer Science, Engineering, or related field (Master’s preferred).12–15+ years of experience in technology, Saa S, or ICT environments. Strong background in software delivery, consulting, and operational management.

Keep critical technology running. Every minute matters.<br>Technology only creates value when it's reliable, available, and operating at its best. At Qiwa Technology, we're looking for an IT Operations Specialist who enjoys solving operational challenges, maintaining stable IT services, and working across infrastructure, security, Dev Ops, and application teams to keep mission-critical systems running smoothly. If you're passionate about operational excellence, incident management, and continuously improving IT services, we'd love to hear from you.<br>What you'll do Monitor the health and availability of enterprise systems, applications, servers, and networks. Manage incidents, service requests, and operational issues while ensuring timely resolution. Collaborate with Infrastructure, Dev Ops, Security, and Application teams to resolve technical challenges. Perform routine operational activities including system health checks, backups, and access reviews. Support troubleshooting efforts and contribute to root cause analysis. Maintain operational documentation, reports, and system inventory. Ensure compliance with IT policies, security standards, and change management processes. Contribute to initiatives that improve operational efficiency, service reliability, and overall IT performance.<br>What we're looking for Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or a related field.2+ years of experience in IT Operations, Infrastructure Support, Systems Administration, or a similar role. Solid understanding of enterprise IT infrastructure, servers, networking, applications, and operational processes. Experience with incident management, monitoring, service requests, and troubleshooting. Familiarity with ITSM tools, change management processes, and operational documentation. Strong communication, coordination, analytical, and problem-solving skills.<br>Why join us? At Qiwa Technology, you'll work on technology that supports services used at national scale. You'll collaborate with experienced engineering teams, contribute to highly available platforms, and help build reliable technology that millions depend on every day.<br>If you enjoy solving operational problems, improving system reliability, and making technology work seamlessly behind the scenes, we'd love to meet you.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The HS Construction-Operations Engineer will support the safe integration of construction activities within operational or safety-critical environments while ensuring compliance with HSE requirements and operational constraints.</p><p><b>Your role</b></p><ul><li>Support implementation of programme HSE management systems and operational safety procedures.</li><li>Monitor contractor compliance with construction and operational safety requirements.</li><li>Coordinate safe systems of work, permit-to-work controls, and operational interface activities.</li><li>Participate in safety inspections, audits, and incident investigations.</li><li>Review method statements, risk assessments, and emergency response plans.</li><li>Support operational readiness and safe transition activities during testing and commissioning.</li><li>Monitor compliance with environmental, safety, and regulatory obligations.</li><li>Prepare safety performance reports and support continuous improvement initiatives.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Degree or diploma in Engineering, Occupational Safety, or related discipline.</li><li>Minimum 15 years experience in HSE and operational safety environments.</li><li>Experience on rail, transportation, infrastructure, or industrial projects.</li><li>Knowledge of operational railway safety practices preferred.</li><li>Familiarity with ISO 45001 and environmental management systems.</li><li>Strong communication and coordination capability.</li><li>Safety certification preferred (NEBOSH, IOSH, CSP, or equivalent).</li><li>Experience in live operational environments highly desirable.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>