Operation Manager Jobs in Saudi

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Business Development Manager - ID 35440 GCC / Saudi Arabia 15-20 Years experience SAR 30000 - 40000 Package On-site Apply for this job Job Summary: One of our clients in Riyadh is looking for Business Development Manager. The ideal candidate will have a strong background in sales and business development for the construction industry in KSA, with an integrated network in Riyadh, preferentially with consultant or main contractor previous experience, proven track record of handling the sales life cycle of construction projects for contractors in KSA (from lead identification to contract signing), proven track record of achieving contractor sales targets year-on-year, extensive network of contacts in the market and impeccable reputation and work ethics. Key Responsibilities: Lead Sourcing: Present and position the company to customers, consultants, partners and other relevant stakeholders. Explore, expand and develop a network of contacts in the industry to properly position the company to be invited for new projects in the market. Develop business partnerships with developers, entities, and contractors Leverage the usage of platforms and tools available to identify and qualify opportunities, and increase the number of quality proposals submitted. Ensure pre-qualification documents are up to date and qualify the company in the necessary customers / portals. Identify opportunities aligned with the company strategy and capture all necessary information relevant to them. Opportunity Management: Qualify identified opportunities to identify the suitable ones to address. Coordinate assignment of the necessary resources and ongoing work from the proposal preparation team to ensure a timely and quality delivery of proposals. Coordinate with the customer/stakeholders to manage expectations, collect additional information and position the proposal within the expectations of the customer/stakeholders. Closing Contracts: Do the necessary follow-up for proposals submitted, collect relevant feedback and make the necessary adjustments to the proposal. Maintain relationship with customer/stakeholders to maintain control of the proposal evaluation process leading to the final shortlisting of the company as the preferred contractor for the job. Reporting: Maintain proper records using the internal processes and tools of the company concerning the commercial activity. Prepare weekly progress meetings with the team and monthly commercial reports for the management. Requirements: 15+ years of experience in sales and business development for the construction industry in KSA, including main contractors and consultants. Minimum 5-10 years of leadership experience in the construction industry in KSA. Apply for this job</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>15+ years of experience in sales and business development for the construction industry in KSA, including main contractors and consultants. Minimum 5-10 years of leadership experience in the construction industry in KSA.</p><p></p></section>

Job Purpose:<br>The Demand Manager – Testing & Quality Engineering is responsible for driving business growth, customer engagement, and service adoption across the Testing & Quality Engineering practice. The role combines strong Testing and Quality Engineering expertise with business development, solutioning, demand generation, customer relationship management, and delivery oversight responsibilities. Acting as a trusted advisor, the Demand Manager identifies customer needs, shapes innovative testing solutions, supports presales activities, and ensures successful delivery outcomes that drive customer satisfaction and business value.<br>Key Accountabilities:<br>Drive demand generation initiatives, pipeline growth, and revenue expansion for Testing & Quality Engineering services. Develop and maintain strategic relationships with customers, business stakeholders, and technology leaders. Identify customer challenges, transformation initiatives, and opportunities related to Testing, Quality Engineering, Digital Assurance, and Software Quality Management. Collaborate with Sales and Account Management teams to identify account growth, cross-selling, and upselling opportunities. Lead customer workshops, discovery sessions, solution discussions, and executive-level engagements. Translate customer requirements into Testing and Quality Engineering solutions aligned with business objectives and technology strategies. Support and contribute to RFI/RFP responses, solution proposals, effort estimations, commercials, and statements of work. Drive opportunities across Functional Testing, Test Automation, Performance Testing, API Testing, AI-Driven Testing, Dev Ops Quality Engineering, and Digital Assurance services. Manage opportunities through the full lifecycle, from demand identification and qualification through proposal development, negotiation, and closure. Provide delivery oversight for strategic engagements to ensure quality, customer satisfaction, risk mitigation, and successful commercial outcomes. Monitor engagement health, project performance, delivery quality, financial performance, and customer feedback. Act as the primary liaison between customers, sales, presales, and delivery teams to ensure alignment from opportunity creation through delivery execution. Support the development of go-to-market strategies, service offerings, and growth initiatives for the Testing & Quality Engineering practice. Provide market intelligence, customer insights, and competitive analysis to support business planning and service innovation. Support the resolution of critical customer issues and ensure timely escalation and closure of delivery and commercial risks.<br>Minimum Qualifications:<br>Bachelor’s Degree in Computer Science, Software Engineering, Information Technology, Engineering, or a related discipline. Professional certifications such as ISTQB, PMP, Prince2, Agile, Scrum, SAFe.<br>Minimum Experience:<br>+8 years of experience in Software Testing, Quality Engineering, Technology Consulting, or IT Services. Proven experience leading Testing and Quality Engineering engagements for enterprise clients. Experience in customer engagement, demand generation, business development, solutioning, or presales activities.<br>Job-Specific Skills:<br>Software Testing and Quality Engineering. Test Automation Frameworks and Strategy. Performance Testing and Engineering. API Testing and Integration Testing. AI-Driven Testing and Intelligent Quality Engineering. Digital Assurance and Quality Management. Dev Ops and CI/CD Quality Practices. Enterprise Testing Services and Transformation Programs. Customer Engagement and Consultative Selling. Demand Generation and Opportunity Management. Solution Architecture and Solution Design for Testing Services. Presales, Proposal Development, and RFP/RFI Management. Commercial Awareness and Business Development. Delivery Governance and Engagement Management. Revenue Forecasting and Pipeline Management. Stakeholder and Executive Relationship Management. Risk, Issue, and Escalation Management. Strategic Planning and Go-to-Market Execution.

About the Role<br><br>We are seeking an experienced and highly capable Design Interface Manager to join our project team in the Kingdom of Saudi Arabia. The ideal candidate will have a strong architectural background and extensive experience managing design interfaces across multidisciplinary teams, consultants, contractors, and project stakeholders. The successful candidate will be responsible for coordinating and managing interfaces between architectural, structural, MEP, infrastructure, landscape, and other design disciplines, ensuring effective communication, timely resolution of design issues, and alignment with project requirements, programme, and quality standards.<br><br>Responsibilities<br><br>Manage and coordinate design interfaces between all project disciplines, consultants, contractors, and relevant stakeholders. Establish and maintain an effective design interface management process throughout the project lifecycle. Identify, track, and resolve design clashes, gaps, inconsistencies, and interface issues between disciplines. Coordinate architectural, structural, MEP, infrastructure, landscape, and specialist design requirements. Review design deliverables to ensure proper coordination and alignment with project requirements. Lead regular design coordination and interface meetings and ensure that actions are clearly recorded and followed up. Maintain and update the Design Interface Register, interface matrices, action trackers, and related documentation. Coordinate with BIM and design teams to identify and resolve multidisciplinary coordination issues and clashes. Monitor the status of design interfaces and escalate critical or unresolved issues to the Project Director/Design Director. Ensure that design interfaces are properly coordinated before the release of drawings, specifications, and construction information. Coordinate design changes and assess their impact on other disciplines, programme, cost, and constructability. Support the design management team in reviewing technical submissions, RFIs, design changes, and consultant deliverables. Coordinate with construction teams to identify site-related design interface issues and facilitate timely technical resolutions. Ensure compliance with project standards, applicable Saudi Building Code (SBC) requirements, authority requirements, and approved project procedures. Support project delivery by ensuring that design interfaces are managed in line with the approved project programme. Prepare periodic design interface reports and provide management with updates on key risks, issues, and outstanding actions. Perform other duties and responsibilities related to design management and project interfaces as assigned by management.<br><br>Qualifications<br><br>Bachelor’s degree in Architecture is mandatory. Minimum 15 years of relevant professional experience in architecture, design management, interface management, or project coordination. Proven experience in large-scale mixed-use development projects. Experience working with multidisciplinary design consultants, contractors, and project management teams. Previous experience in the Kingdom of Saudi Arabia is mandatory/preferred.<br><br>Required Skills<br><br>Strong knowledge of multidisciplinary design coordination and interface management. Excellent understanding of architectural design and construction principles. Strong ability to identify and resolve design coordination issues. Experience with BIM and design coordination processes. Ability to read and interpret architectural, structural, MEP, infrastructure, and specialist drawings. Strong knowledge of design management procedures, document control, and design review processes. Excellent communication, coordination, negotiation, and stakeholder management skills. Strong analytical and problem-solving abilities. Excellent reporting and documentation skills. Ability to manage multiple interfaces, priorities, and deadlines within a fast-paced project environment.<br><br>Preferred Skills<br><br>Design Interface Management Multidisciplinary Coordination Architectural Design Management Stakeholder Management Problem Solving Risk and Issue Management Communication and Negotiation Leadership and Team Coordination Attention to Detail Time and Programme Management Experience in KSA

Company Description :Alissa Aluminum & Glass Systems Factory, is a Saudi-based manufacturer specializing in the design and execution of advanced aluminum and glass systems for the construction sector. The factory delivers integrated solutions, including windows, doors, façades, curtain walls, and skylights, built to high standards of quality and modern technology. With a focus on both durability and aesthetics, Alissa supports a wide range of building and real estate development projects across Saudi Arabia. The company values technical excellence, reliability, and long-term partnerships with clients. Team members join a growing organization committed to innovation in architectural aluminum and glass systems.<br>Role Description : We are looking for a (Production & Installation Manager) with proven experience in the aluminum and glass industry — someone who understands fabrication, assembly, quality control, and site installation, and can take full responsibility for the work from the factory through final installation.<br>Key Responsibilities :* Manage and supervise aluminum and glass production and assembly inside the factory.* Review approved drawings, dimensions, specifications, and production requirements before manufacturing.* Ensure all aluminum and glass products are fabricated and assembled accurately and according to approved specifications.* Inspect and approve every unit before it leaves the factory.* Ensure workers follow approved drawings and instructions and do not make unauthorized technical decisions or modifications.* Identify and resolve production issues before products reach the project site.* Supervise installation teams and regularly visit project sites.* Ensure proper installation, alignment, levels, dimensions, fixing, sealing, and finishing.* Supervise installation of glass facades, aluminum windows and doors, glass partitions, shower enclosures, glass balustrades, glass staircases, frameless glass systems, and other architectural aluminum & glass works.* Coordinate between factory production and site installation teams.* Minimize fabrication errors, rework, material waste, and installation defects.<br>Requirements :* Proven hands-on experience in aluminum and glass manufacturing, fabrication, assembly, and installation.* Strong practical experience in aluminum windows & doors, glass facades, curtain walls, glass partitions, shower enclosures, glass balustrades, glass staircases, and frameless glass systems.* Previous experience in production and installation management, including supervising factory and site teams.* Strong ability to read, understand, prepare, and modify shop drawings and technical drawings, with practical experience in Auto CAD.* Good knowledge of the Saudi Building Code (SBC), applicable regulations, standards, specifications, and technical requirements related to aluminum, glass, facades, windows, doors, and architectural glazing works.* Strong knowledge of quality control, dimensional accuracy, fabrication, assembly, and installation requirements.* Ability to identify technical issues, make sound decisions, and ensure that workers follow approved drawings and instructions without unauthorized modifications or improvisation.* Valid Saudi driving license is mandatory, with the ability and willingness to travel between the factory and project sites.* Arabic proficiency is required; English proficiency is highly preferred.* Strong leadership, communication, problem-solving, organization, and team-management skills.* Hands-on, detail-oriented, decisive, and accountable, with a strong commitment to quality and timely execution.<br>Our Ideal Candidate :We are looking for someone who can personally inspect the work and confidently determine whether it is correct, incorrect, or requires rework. Workers are responsible for execution. The Production & Installation Manager is responsible for technical decisions, quality control, approval, and ensuring the correct execution of the work.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Title: Technical Sales Manager Rigid Polyurethane Employment Type: Permanent Department: Sales &amp; Marketing Location: Navi Mumbai, India | Sharjah, UAE | Saudi Arabia Open to relocation: Candidates willing to relocate for international opportunities are encouraged to apply. The company offers work permit assistance and company-provided accommodation for overseas positions. Job Summary: We are seeking an experienced and result-oriented Technical Sales Manager Rigid Polyurethane to drive business growth and market development for Yadong Polyols in the Rigid Polyurethane (PU) segment across India, UAE, and Saudi Arabia, depending on the preferred job location and business requirements. The ideal candidate should possess strong industry knowledge, established customer relationships, and relevant experience in rigid polyurethane applications such as refrigeration, sandwich panels, and insulation systems. The role involves customer acquisition, key account management, technical support, and achieving sales targets, while ensuring high customer satisfaction and timely collections. Key Responsibilities: Promote and establish Yadong Polyols in the Indian Rigid Polyurethane market, particularly in applications such as refrigerators, sandwich panels, and insulation systems. Identify and develop key customers within the assigned market, including mapping and understanding the complete value chain. Manage and strengthen relationships with key accounts assigned by the company. Develop new business opportunities and acquire customers to achieve an annual sales target of 100 MT from non-assigned accounts. Drive product positioning and increase the adoption of Yadong products at customer locations. Provide basic technical support and application guidance to customers within the assigned market segment. Ensure timely collection of payments and maintain healthy receivables. Prepare and submit weekly and monthly sales, market intelligence, and customer activity reports. Monitor market trends, competitor activities, and customer requirements to identify growth opportunities. Qualifications &amp; Experience: Bachelor's Degree in Chemical Engineering (B.Tech Chemical) or an equivalent qualification. Minimum 5 years of experience in the Polyurethane (PU) industry within the Rigid PU segment. Proven experience in handling and developing business with major refrigerator manufacturers and related OEMs. Strong understanding of rigid polyurethane applications, market dynamics, and customer requirements. Required Skills: Strong sales and business development capabilities. Excellent customer relationship and key account management skills. Technical understanding of polyurethane systems and applications. Negotiation, presentation, and communication skills. Ability to identify market opportunities and develop strategic sales plans. Strong analytical and reporting skills. Self-motivated with the ability to work independently and achieve targets. Compensation, Incentives &amp; Relocation Support: Salary will be based on the candidates experience, qualifications, and role location, along with performance-based incentives. Work permit sponsorship and accommodation will be provided for overseas assignments.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's Degree in Chemical Engineering (B.Tech Chemical) or an equivalent qualification.</li><li>Minimum 5 years of experience in the Polyurethane (PU) industry within the Rigid PU segment.</li><li>Proven experience in handling and developing business with major refrigerator manufacturers and related OEMs.</li><li>Strong understanding of rigid polyurethane applications, market dynamics, and customer requirements.</li><li>Strong sales and business development capabilities.</li><li>Excellent customer relationship and key account management skills.</li><li>Technical understanding of polyurethane systems and applications.</li><li>Negotiation, presentation, and communication skills.</li><li>Ability to identify market opportunities and develop strategic sales plans.</li><li>Strong analytical and reporting skills.</li><li>Self-motivated with the ability to work independently and achieve targets.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>At <em>Ethos</em>, we’re looking for someone like you to join our family. We are searching for a passionate and innovative <strong>Social Media Manager</strong> to join our team. Your main role will be to plan, execute, and manage the social media strategy for our amazing clients. You’ll work with a creative team that supports your vision to craft outstanding content that boosts brand awareness.</p><br><p><strong>تحس أنك مبدع، وتمتلك عقليه استراتيجيه تحب التخطيط والابتكار؟</strong></p><br><p><strong>أجل مكانك عندنا لأننا في إِثوس ندور عليك ونبيك تكون جزء من عائلتنا لأننا نبحث عن مدير وسائل التواصل الاجتماعي يمتلك الشغف والابتكار للانضمام إلى فريقنا. ومهمتك الرئيسة بتكون التخطيط والتنفيذ وإدارة استراتيجية وسائل التواصل الاجتماعي لعملائنا الرهيبين، وراح تشتغل مع فريق مبدع بيساعدك في تنفيذ رؤيتك وإنشاء محتوى رهيب يزيد من الوعي بالعلامة التجارية.</strong></p><br><br>Job Description<br><ul><li><p>Develop, implement, and manage social media strategies for our clients.</p><br></li><li><p>Define and achieve key performance indicators (KPIs) for social media.</p><br></li><li><p>Prepare, manage, and monitor social content plans and calendars.</p><br></li><li><p>Plan and execute creative photoshoot and short video ideas in collaboration with editors.</p><br></li><li><p>Participate in campaign ideation, execution, and performance analysis across social platforms.</p><br></li><li><p>Stay up to date with the latest best practices and trends in social media.</p><br></li><li><p>Utilize social media tools like Amplify, Talkwalker, and others.</p><br></li><li><p>Collaborate with the customer service team, social media team, and creative team to ensure innovative and engaging content plans.</p><br></li><li><p>Monitor user engagement and suggest content improvements.</p><br></li><li><p>Hire and/or train new members of the social media team.</p><br></li><li><p>Provide constructive feedback on social media plans and campaigns.</p><br></li></ul><p><strong>المهام المطلوبة منك:</strong></p><br><p><strong>●&nbsp; تطوير وتنفيذ وإدارة استراتيجية وسائل التواصل الاجتماعي لعملائنا.</strong></p><br><p><strong>●&nbsp; تحديد وتحقيق أهم مؤشرات الأداء الرئيسة لوسائل التواصل الاجتماعي.</strong></p><br><p><strong>●&nbsp; إعداد وإدارة ومراقبة خطط وتقاويم المحتوى الاجتماعي.</strong></p><br><p><strong>●&nbsp; إعداد وتنفيذ أفكار لجلسات تصوير إبداعية وفيديوهات قصيرة والعمل مع المحررين.</strong></p><br><p><strong>●&nbsp; المشاركة في أفكار الحملات من حيث التنفيذ، وقياس نجاح كل حملة في وسائل التواصل الاجتماعي.</strong></p><br><p><strong>●&nbsp; البقاء على اطلاع بأحدث الممارسات وأفضل التقنيات في مجال وسائل التواصل الاجتماعي.</strong></p><br><p><strong>●&nbsp; استخدام أدوات لوسائل التواصل الاجتماعي مثل Amplify و Talkwalker وغيرها.</strong></p><br><p><strong>●&nbsp; العمل مع فريق خدمة العملاء، فريق وسائل التواصل الاجتماعي، والفريق الإبداعي لضمان أن خطط المحتوى مبتكرة وجذابة.</strong></p><br><p><strong>●&nbsp; مراقبة تفاعل المستخدمين واقتراح تحسين المحتوى.</strong></p><br><p><strong>●&nbsp; توظيف / تدريب الآخرين في فريق وسائل التواصل الاجتماعي.</strong></p><br><p><strong>●&nbsp; تقديم ملاحظات بناءة حول خطط / حملات وسائل التواصل الاجتماعي.</strong></p><br><br>Qualifications<br><ul><li><p>Bachelor’s degree in Marketing, Communications, or a related field.</p><br></li><li><p>Minimum of 2 years of experience in social media.</p><br></li><li><p>Comprehensive knowledge of various social media platforms.</p><br></li><li><p>Strong written and verbal communication skills in both Arabic and English.</p><br></li><li><p>Exceptional ability to create engaging and unique content.</p><br></li><li><p>Excellent organizational and time management skills.</p><br></li><li><p>Strong analytical skills to measure and enhance performance.</p><br></li></ul><p><strong>●&nbsp; درجة بكالوريوس في التسويق، الاتصالات، أو مجال ذي صلة.</strong></p><br><p><strong>●&nbsp; خبرة لا تقل عن سنتين في مجال التواصل الاجتماعي.</strong></p><br><p><strong>●&nbsp; معرفة شاملة بمنصات التواصل الاجتماعي المختلفة.</strong></p><br><p><strong>●&nbsp; مهارات قوية في الاتصال الكتابي والشفهي باللغتين العربية والإنجليزية.</strong></p><br><p><strong>●&nbsp; قدرة مذهلة على إبداع محتوى جذاب وفريد.</strong></p><br><p><strong>●&nbsp; مهارات تنظيمية وقدرة على إدارة الوقت بكفاءة.</strong></p><br><p><strong>●&nbsp; قدرة تحليلية قوية لقياس الأداء وتحسي.</strong></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth. Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value. Why this role matters Customer service is evolving faster than ever. Customers expect instant, personalized support, while support teams are under constant pressure to resolve issues faster without sacrificing quality. AI is fundamentally changing how support organizations operate, and we're building the products that will define that future. As our Principal Product Manager , you'll own the strategy and direction of Lucidya's Customer Service Suite , including OmniServ, our ticketing and case management platform, mobile experience, and the AI-powered capabilities that enable support teams to work smarter. This isn't a role where you'll simply manage a backlog. You'll define where the product goes, make difficult prioritization decisions, and shape experiences that thousands of users rely on every day. You'll spend time with customers, understand how they actually work, and turn those insights into products that solve meaningful problems. We're looking for someone who enjoys solving complex challenges, questions assumptions, and is excited by building products where AI creates real customer value - not simply because it's the latest trend. What You'll Do Own the vision, strategy, and roadmap for Lucidya's Customer Service Suite, ensuring every investment moves the product closer to solving meaningful customer problems. Spend time with customer support teams, operations leaders, and enterprise customers to deeply understand how they work, where they struggle, and what would genuinely improve their day-to-day experience. Work closely with Engineering and Design to continuously deliver valuable improvements, favouring learning through iteration over waiting for perfection. Make thoughtful product decisions by balancing customer needs, business priorities, technical complexity, and long-term platform strategy. Champion AI-powered experiences that genuinely improve agent productivity and customer outcomes, rather than adding technology for technology's sake. Partner with Customer Success, Sales, and Marketing to ensure new capabilities are successfully adopted and create measurable business impact after launch. Use customer feedback, product analytics, market trends, and experimentation to continuously improve the product and validate product decisions. Create alignment across stakeholders by communicating product strategy, priorities, trade-offs, and roadmap decisions with clarity and confidence. Build trust across cross-functional teams by creating a collaborative environment where great ideas can come from anyone. Who You Are You've spent 7-9 years building B2B SaaS products and have owned a product or product suite end-to-end not just individual features. You enjoy solving customer problems more than shipping features. You naturally ask "What problem are we solving?" before deciding "What should we build?" You're comfortable making difficult prioritization decisions and explaining the reasoning behind them, even when not everyone agrees. You enjoy spending time with customers and believe the best product decisions come from understanding real user behaviour rather than assumptions. You collaborate exceptionally well with engineers and designers. You don't need to write production code, but you're technical enough to challenge ideas, understand trade-offs, and make informed decisions together. You're naturally curious. Whether it's a new AI capability, workflow automation tool, or emerging technology, you've probably already experimented with it before someone asked you to. You value progress over perfection and know when it's time to ship, learn, and iterate. You're comfortable using data to support your decisions but know that numbers alone rarely tell the full story. You communicate clearly with technical and non-technical audiences alike and can simplify complex ideas without oversimplifying the problem. You're fluent in both Arabic and English , enabling you to work closely with our customers across the region. You'll likely have experience with Product management platforms such as Jira and Confluence. Collaboration tools including Miro and Figma. Product analytics platforms such as Mixpanel, Amplitude, or similar. SQL for exploring product data and validating hypotheses. Customer support platforms such as Zendesk, Freshdesk, Intercom, Salesforce Service Cloud, or similar. Generative AI tools such as ChatGPT, Claude, GitHub Copilot, or equivalent productivity tools. Bonus points if you have: Previously worked in Customer Support, Customer Success, Contact Centres, or Service Operations before moving into Product. Built AI-powered workflows or automation products that delivered measurable customer outcomes. Experience designing or building enterprise customer service software. What Success Looks Like (First 6 Months) Within your first six months, you'll have built a deep understanding of Lucidya's Customer Service Suite, our customers, and the workflows that power their support operations. More importantly, you'll have: Become the go-to product leader for the Customer Service Suite, with a deep understanding of both the product and the customer problems it solves. Shipped meaningful improvements to OmniServ or the mobile experience that customers notice and that measurably improve how support teams work. Earned the trust of Engineering, Design, and cross-functional stakeholders by making thoughtful product decisions, communicating trade-offs clearly, and consistently delivering value. Built strong relationships with customers and established a regular feedback loop that directly influences product priorities. Defined and communicated a clear product roadmap that balances customer needs, business priorities, and long-term product strategy. Identified opportunities to leverage AI and automation in ways that create genuine value for support teams rather than simply introducing new technology. What the hiring process will look like Our hiring process is designed to help both you and us determine whether this is the right fit.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You've spent 7-9 years building B2B SaaS products and have owned a product or product suite end-to-end not just individual features. You enjoy solving customer problems more than shipping features. You naturally ask "What problem are we solving?" before deciding "What should we build?" You're comfortable making difficult prioritization decisions and explaining the reasoning behind them, even when not everyone agrees. You enjoy spending time with customers and believe the best product decisions come from understanding real user behaviour rather than assumptions. You collaborate exceptionally well with engineers and designers. You don't need to write production code, but you're technical enough to challenge ideas, understand trade-offs, and make informed decisions together. You're naturally curious. Whether it's a new AI capability, workflow automation tool, or emerging technology, you've probably already experimented with it before someone asked you to. You value progress over perfection and know when it's time to ship, learn, and iterate. You're comfortable using data to support your decisions but know that numbers alone rarely tell the full story. You communicate clearly with technical and non-technical audiences alike and can simplify complex ideas without oversimplifying the problem. You're fluent in both Arabic and English , enabling you to work closely with our customers across the region. You'll likely have experience with Product management platforms such as Jira and Confluence. Collaboration tools including Miro and Figma. Product analytics platforms such as Mixpanel, Amplitude, or similar. SQL for exploring product data and validating hypotheses. Customer support platforms such as Zendesk, Freshdesk, Intercom, Salesforce Service Cloud, or similar. Generative AI tools such as ChatGPT, Claude, GitHub Copilot, or equivalent productivity tools. Bonus points if you have: Previously worked in Customer Support, Customer Success, Contact Centres, or Service Operations before moving into Product. Built AI-powered workflows or automation products that delivered measurable customer outcomes. Experience designing or building enterprise customer service software.</p><p></p></section>

One of our clients in Dammam is looking for Assistant Sales Manager, to lead conversion of company's existing quote pipeline into signed business and to grow new accounts across the industrial sector. This is a senior individual-contributor role with real ownership of revenue targets and direct visibility to management. Our client is a calibration, testing, and inspection services provider serving plants and factories across the Eastern Province.<br>Key Responsibilities Identify, prospect, and close new business across plants, factories, and industrial facilities in the Eastern Province. Own and drive conversion of the new/existing quotation pipeline into invoiced sales. Build and maintain strong relationships with procurement, QA/QC, and maintenance decision-makers at client sites. Manage the full sales cycle: lead qualification, site visits, quotation follow-up, negotiation, and closing. Coordinate with the technical and laboratory teams to ensure quotes and proposals accurately reflect service capability and turnaround.<br>Requirements Minimum 4-5 years of B2B sales experience in Saudi Arabia, ideally selling calibration, testing, inspection, instrumentation, or other technical/laboratory services to industrial clients. Proven track record of closing deals with plants, factories, or industrial facilities (oil & gas, petrochemical, manufacturing, or similar sectors a strong plus). Existing network of procurement/technical contacts in the Eastern Province is highly valued. Comfortable working with technical service specifications and translating them into a clear customer value proposition.<br>You may also register your profile through our website and apply here: https://nadia-me.com/job/details/595

We are looking for a Project Manager – Awards & Competitions to join our team and lead the planning, development, and delivery of awards, competitions, and recognition programs from concept to execution. The ideal candidate will be highly organized, detail-oriented, and experienced in managing multi-stakeholder projects, coordinating evaluation and judging processes, and delivering high-quality programs within defined timelines.<br>Key Responsibilities:• Lead the end-to-end planning and execution of awards and competition programs.• Develop project plans, timelines, milestones, and implementation frameworks.• Coordinate with internal teams, partners, participants, judges, and external stakeholders.• Manage nomination, application, screening, evaluation, and judging processes.• Develop and monitor eligibility criteria, evaluation frameworks, scoring methodologies, and competition guidelines.• Ensure transparency, consistency, and quality throughout the evaluation and selection process.• Manage communication with applicants, nominees, finalists, judges, and partners.• Coordinate workshops, judging sessions, pitch events, ceremonies, and related activities.• Track project KPIs, risks, budgets, deliverables, and overall progress.• Prepare management reports, presentations, dashboards, and post-program reports.• Document lessons learned and identify opportunities to improve future editions.<br>Required Qualifications & Skills:• Bachelor’s degree in Business Administration, Project Management, Marketing, Events Management, or a related field.• Proven experience in project or program management.• Previous experience managing awards, competitions, accelerators, challenges, events, or similar programs is highly preferred.• Strong stakeholder and vendor management skills.• Excellent planning, coordination, communication, and problem-solving capabilities.• Ability to manage multiple workstreams and tight deadlines simultaneously.• Strong Arabic and English communication skills.• Proficiency in Microsoft Office and project management/reporting tools.

Jasara Program Management Company is a joint venture between Public Investment Fund, Jacobs, and Saudi Aramco, focused on delivering social infrastructure programs in Saudi Arabia in support of Vision 2030. The company plays a central role in shaping large-scale infrastructure initiatives that serve communities and support long-term national development goals.<br><br>In this role, you will help bring alignment, structure, and visibility across a complex program environment. The Senior Manager - Program-Wide Integration will work across stakeholders and delivery teams to support coordinated execution, strengthen governance, and help ensure that priorities, interfaces, and decisions are managed effectively at program level.<br><br>Responsibilities<br><br>Lead cross-functional coordination across program stakeholders to align delivery priorities Oversee integration planning to ensure dependencies are identified and managed proactively Drive governance meetings and track actions, risks, and program decisions Monitor program-wide progress and report integration status to senior leadership Collaborate with project teams to resolve interface issues across multiple workstreams<br><br>Requirements<br><br>Required Qualifications<br><br>Bachelor's degree in engineering, construction management, or a related discipline15+ years of experience managing complex infrastructure or large-scale program integration efforts Demonstrated experience delivering social infrastructure, public-sector capital programs, or mixed-use developments Strong experience managing interdependencies, risks, and cross-functional coordination across multiple workstreams Experience leading program controls and reporting within PMO environments Proven stakeholder management experience across executive, client, and delivery teams<br><br>Preferred Qualifications<br><br>Experience with Primavera P6, Microsoft Project, and Power BIFamiliarity with Oracle-based reporting systems and earned value management PMP, PgMP, or a similar program management credential

We are seeking an experienced and results-driven Real Estate Sales Manager to lead our sales team and drive the sales of residential, commercial, and land development projects across Saudi Arabia. The ideal candidate will have a proven track record in real estate sales, team leadership, business development, and achieving ambitious sales targets.<br>Key Responsibilities<br>Lead, coach, and develop the Real Estate Sales team to achieve sales objectives. Develop and execute sales strategies to maximize revenue and market share. Drive B2B and B2C sales initiatives and expand the client portfolio. Manage the full sales cycle, from lead generation to deal closing. Build and maintain strong relationships with investors, developers, brokers, and key clients. Monitor sales performance, KPIs, and prepare regular management reports. Ensure exceptional customer experience throughout the sales process. Collaborate with Marketing and other departments to support sales campaigns and product launches. Analyze market trends, competitor activities, and customer needs to identify new business opportunities. Ensure compliance with company policies and Saudi real estate regulations.<br>Requirements<br>Saudi. Bachelor's degree in Business Administration, Marketing, Real Estate, or a related field. Minimum 6 years of experience in the Saudi real estate market. Minimum 2 years of experience managing a real estate sales team. Proven experience selling residential, commercial, and land projects. Strong background in B2B and B2C sales. Demonstrated success in achieving and exceeding sales targets. Strong leadership, negotiation, communication, and stakeholder management skills. Experience using CRM systems and sales reporting tools. Valid Saudi driving license is preferred

Role Purpose<br>To drive revenue growth by identifying, qualifying, and converting customer opportunities for IT and digital solutions. The role focuses on consultative selling, understanding client business and technology environments, and collaborating with presales and technical teams to develop tailored solutions and proposals. The Account Manager manages the full sales cycle from opportunity identification through proposal development, negotiation, and contract closure while ensuring successful transition to delivery teams.<br>Job Accountabilities & Activities<br>Operations:<br>Conduct sales outreach, lead discovery sessions, and qualify opportunities.<br>Manage the full sales cycle from initial engagement to deal closure and handover.<br>Maintain accurate CRM records and collaborate with technical teams on solutions.<br>Planning:<br>Develop account strategies aligned with customer needs.<br>Manage pipeline activities, identify opportunities, and support revenue forecasting.<br>Monitor market trends and competitor activities.<br>Development:<br>Prepare proposals, pricing, and RFP/RFI responses with internal teams.<br>Present solutions and develop commercial models based on client requirements.<br>Stakeholder Management:<br>Build strong relationships with clients and key stakeholders.<br>Collaborate with internal teams and external partners throughout the sales cycle.<br>Reporting:<br>Track pipeline performance, sales targets, and key metrics.<br>Provide regular updates on opportunities and forecasts.<br>Record Keeping:<br>Maintain accurate CRM records of sales activities and customer interactions.<br>Education & Certifications<br>Bachelor’s Degree in Information Technology, Computer Science, Business Administration, or a related field Additional Preferred Certifications:<br>Cloud platform certifications (AWS, Microsoft Azure, Google Cloud Platform, or Oracle Cloud Infrastructure) – preferred ITIL Foundation – preferred Professional sales certifications or solution selling methodologies – advantageous Required Years Of Experience<br>Minimum 3–4 years of experience in IT or technology sales, business development, or solution consulting with exposure to enterprise or mid-market clients.

We are hiring!<br><br><br>About Qantara:<br>Qantara, established in 2020 as a wholly owned subsidiary of the Almutlaq Group, specializes in the development of critical infrastructure assets across key sectors, including social infrastructure, logistics, transportation, natural resource utilization, and waste monetization. Through diverse Public-Private Partnership (PPP) models, the company delivers integrated asset management and value creation solutions, enabling large-scale investment opportunities across the region. Backed by experienced shareholders and prominent investors, Qantara contributes to the Kingdom of Saudi Arabia’s Vision 2030 by advancing strategic, sustainable, and transformative projects.<br><br><br>Job Summary:<br>We are looking for a Commercial Manager to join our team. The successful candidate will be supporting the Commercial Department in contract administration, subcontract management, correspondence preparation and coordination with project stakeholders..<br><br><br>Key Responsibilities:<br>Prepare contractual letters, notices, meeting minutes and commercial reports for senior review. Support contracts, subcontracts, variations, claims, payment matters and commercial records.. Assist with subcontractor enquiries, quotation comparisons, commercial evaluations and negotiations.. Compile supporting documents for contractual and commercial submissions.. Escalate significant commercial or contractual matters for senior review.<br><br><br>Requirements:<br>Education: Bachelor’s degree in Civil Engineering, Quantity Surveying, Construction Management or a related discipline. Relevant professional training in contracts, FIDIC will be an advantage.<br>Strong written and spoken English is required. Arabic language proficiency will be an advantage.<br><br><br><br>???? Location: Riyadh<br>???? Employment Type: Full-time<br>If you meet the above criteria, please apply directly via Linked In.<br>Join us and be part of a team that values safety and excellence!

Job Summary The SMO Execution Manager is responsible for driving the execution of the organization's strategic initiatives and ensuring alignment between strategic objectives and operational delivery. The role monitors the implementation of strategic projects, tracks performance against KPIs, identifies risks, and provides executive reporting to support informed decision-making. Key Responsibilities Manage and oversee the execution of the organization's strategic initiatives and transformation programs. Develop and maintain execution plans, milestones, and performance dashboards. Monitor progress against strategic objectives and KPIs, ensuring timely delivery. Coordinate with business units and project owners to resolve execution challenges and remove obstacles. Prepare executive reports, presentations, and status updates for senior leadership. Identify risks, dependencies, and issues affecting strategic initiatives and recommend mitigation plans. Ensure governance processes are followed and facilitate strategy review meetings. Track benefits realization and measure the impact of strategic initiatives. Collaborate with PMO and functional teams to align project execution with corporate strategy. Support continuous improvement of strategy execution methodologies and reporting frameworks. Qualifications Bachelor's degree in Business Administration, Management, Engineering, Finance, or a related field. Master's degree or MBA is preferred. Professional certifications such as PMP, PgMP, PMI-PMO, or strategy/execution certifications are an advantage. Experience8–10 years of experience in Strategy Management, PMO, Corporate Performance, or Transformation. At least 3 years in a managerial or leadership role. Experience working with executive stakeholders and cross-functional teams. Experience in government, holding companies, or large enterprises is preferred.

We are looking for an experienced and results-driven Marketing Manager to join a leading FMCG company in Jeddah, Saudi Arabia.<br>The ideal candidate will bring strong expertise in FMCG marketing, brand management, consumer engagement, P&L management, campaign execution, and team leadership, with a proven ability to drive brand growth and commercial performance.<br>Key Responsibilities:Develop and execute comprehensive marketing strategies, including media campaigns, promotions, activations, and product launches. Lead brand and product-category communication across digital and traditional media platforms. Design and implement creative promotional campaigns that engage target consumers. Collaborate with consumer engagement teams, influencers, agencies, and external partners to strengthen brand awareness and trust. Monitor market trends and competitor activities and provide actionable performance insights. Ensure consistent brand positioning, messaging, and visual identity across all channels. Track campaign performance, KPIs, and ROI and continuously optimize marketing initiatives. Manage marketing budgets and ensure effective resource allocation. Collaborate with cross-functional teams to align marketing strategies with business objectives. Lead, coach, and develop marketing team members. Support innovation planning and lead the implementation of approved AOP initiatives.<br>Candidate Requirements:10+ years of experience in FMCG marketing Experience with multinational FMCG companies is highly preferred Strong expertise in brand and consumer marketing Proven team management and leadership experience Strong P&L ownership and financial management experience Excellent analytical and strategic thinking skills Strong experience in campaign management, KPIs, and ROI optimization Excellent communication and stakeholder management skills

One of our clients in Dammam is looking for Assistant Sales Manager, to lead conversion of company's existing quote pipeline into signed business and to grow new accounts across the industrial sector. This is a senior individual-contributor role with real ownership of revenue targets and direct visibility to management. Our client is a calibration, testing, and inspection services provider serving plants and factories across the Eastern Province.<br>Key Responsibilities Identify, prospect, and close new business across plants, factories, and industrial facilities in the Eastern Province. Own and drive conversion of the new/existing quotation pipeline into invoiced sales. Build and maintain strong relationships with procurement, QA/QC, and maintenance decision-makers at client sites. Manage the full sales cycle: lead qualification, site visits, quotation follow-up, negotiation, and closing. Coordinate with the technical and laboratory teams to ensure quotes and proposals accurately reflect service capability and turnaround.<br>Requirements Minimum 4-5 years of B2B sales experience in Saudi Arabia, ideally selling calibration, testing, inspection, instrumentation, or other technical/laboratory services to industrial clients. Proven track record of closing deals with plants, factories, or industrial facilities (oil & gas, petrochemical, manufacturing, or similar sectors a strong plus). Existing network of procurement/technical contacts in the Eastern Province is highly valued. Comfortable working with technical service specifications and translating them into a clear customer value proposition.<br>You may also register your profile through our website and apply here: https://nadia-me.com/job/details/595

Project-Based Opportunity (6-Month Contract) with potential to transform into full time job <br><br>Tamayouz is the Saudi firm that works together with clients to create and sustain the impact for Vision 2030. We are looking for best local people in the market as we are building a strong Saudi brand with high quality. <br><br>We are looking for an experienced Strategy Manager to join a high-impact strategic transformation project starting at the end of August 2026 for a 6-month engagement. <br><br>This role is ideal for professionals with a strong background in strategy consulting, operating model design, financial modeling, and investment strategy who enjoy working closely with senior stakeholders and leading strategic initiatives. <br><br>Key Responsibilities <br><br>Lead strategy development and operating model design. Develop and oversee financial models and investment cases. Translate complex analysis into clear, actionable recommendations. Prepare executive presentations and facilitate leadership workshops. Manage client relationships and engage with senior stakeholders. Lead and coach a team of consultants to deliver high-quality outcomes. <br><br>Requirements <br><br>8–13 years of experience in a Tier-1 strategy consulting firm, Big Four strategy practice, or a corporate strategy function. Strong expertise in strategy development, operating models, and investment case design. Exceptional analytical, presentation, and stakeholder management skills. Fluent in both Arabic and English. Saudi Nationals are preferred. Ability to work full-time on-site (outside Riyadh), Sunday–Thursday. Experience in higher education, university investment entities, or endowment funds is a strong advantage.

Job Summary:<br><br>The Senior Manager, Compliance is responsible for leading the organization's compliance function by establishing and maintaining an effective compliance framework, ensuring adherence to applicable laws, regulations, internal policies, and governance standards. The role provides strategic oversight of compliance risks, promotes a culture of integrity, and partners with business functions to strengthen regulatory compliance across the organization. Key Responsibilities Lead the development, implementation, and continuous improvement of the organization's compliance framework. Ensure compliance with applicable laws, regulations, regulatory requirements, and internal policies. Identify, assess, and monitor compliance risks, and develop mitigation plans. Develop and maintain compliance policies, procedures, and standards. Conduct compliance reviews, monitoring activities, and internal assessments across business functions. Advise management on regulatory obligations and emerging compliance requirements. Coordinate regulatory inspections, audits, and responses to regulatory inquiries. Investigate compliance breaches and recommend corrective and preventive actions. Deliver compliance awareness programs and training to promote an ethical culture. Monitor changes in laws and regulations and assess their impact on the organization. Prepare compliance reports, dashboards, and presentations for executive management and governance committees. Collaborate with Internal Audit, Legal, Risk Management, HR, and business units to strengthen governance and internal controls. Oversee compliance with third-party, vendor, and contractual obligations where applicable. Manage the Compliance team's performance, development, and resource planning<br>.<br>Qualificatio<br>ns<br>Bachelor's degree in Law, Business Administration, Finance, Accounting, Risk Management, or a related field.6–8 years of progressive experience in Compliance, Risk Management and Governan<br>ce.

Job Summary The Business Excellence Manager will be responsible for developing and implementing the organization's business excellence framework, ensuring effective governance, performance management, and process optimization. The successful candidate will work closely with executive leadership to improve operational efficiency, align business initiatives with strategic objectives, and promote a culture of continuous improvement.<br>Key Responsibilities Lead and implement business excellence initiatives across all business functions. Develop, review, and improve organizational policies, procedures, and business processes. Design, monitor, and analyze Key Performance Indicators (KPIs) and Balanced Scorecards (BSC). Support strategic planning and ensure alignment between operational initiatives and corporate objectives. Drive governance implementation and compliance with organizational standards. Lead business process management (BPM) and operational excellence projects. Identify opportunities for process optimization using Lean and Lean Six Sigma methodologies. Prepare executive reports, dashboards, and performance analyses for senior management. Facilitate organizational assessments and support continuous improvement initiatives. Promote a culture of excellence, innovation, accountability, and performance across the organization. Qualifications Bachelor's degree in Industrial Engineering or a related discipline. Minimum of 8 years of experience in Business Excellence, Performance Management, or Organizational Excellence. Previous leadership experience is required. Hands-on experience implementing the EFQM Excellence Model. Strong knowledge of KPIs, Balanced Scorecard (BSC), Governance, Strategic Planning, and Business Process Management (BPM). Professional knowledge of Lean and Lean Six Sigma methodologies. Excellent analytical, leadership, communication, and stakeholder management skills. Experience within Real Estate Development, Construction, or Holding Companies is highly preferred.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Category Trade Marketing Manager – Riyadh,<strong>&nbsp;Saudi Arabia</strong></p><br><br> <br> <p><strong>The Company:</strong></p><br><br> <p>Almarai is the world’s largest vertically integrated dairy and the region’s largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the #1 FMCG Brand in the MENA region and is a market leader in all its categories across the GCC. Almarai currently employs over 41,000 employees servicing some 110,000 retail outlets and has reported net income of SAR 1.76 Billion on sales of SAR 18.72 Billion in 2022. For more details, please visit our website –www.almarai.com.</p><br><br> <br> <p>An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group.</p><br><br> <br> <p><strong>About the Role:</strong></p><br><br> <p>To lead and manage the Category Trade Marketing activities across all the regions effectively and efficiently in coordination with other relevant functions in order to ensure that the agreed business targets are achieved or exceeded.</p><br><br> <br> <p><strong>Requirement</strong>:</p><br><br> <p>Potential candidate must meet the requirements mentioned below:</p><br><br> <br> <br> <ul> <li>College BA Degree in Marketing or Business related subject.</li> <li>Proficient oral and written English communications.</li> <li>7 years of experience in trade marketing and shopper marketing</li> </ul> <br> <br> <p>Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.</p><br><br> <br> <p>This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package.</p><br><br> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>