Operation Manager Jobs - Jeddah Saudi

This role is dedicated to the technical oversight and quality control of our virtual city's digital assets built in Unreal Engine. You will ensure that all digital models—integrating BIM, GIS, and engineering data—comply with rigorous technical standards and file structures. Your primary focus will be on maintaining technical excellence and streamlining workflows for digital asset management.<br><br>Responsibilities:<br><br>Oversee and maintain the quality and structure of digital models and assets in Unreal Engine Develop, implement, and enforce technical standards for digital modeling, ensuring compliance across all digital assets Monitor and evaluate the quality of model updates from external consultants and designers Establish and maintain robust file structures, workflows, and documentation to support technical compliance Troubleshoot and resolve technical issues related to digital asset integration and modeling Continuously assess and improve technical workflows to enhance the integrity of the digital models Implement and execute best practices for asset compliance and digital data management<br><br>Skills:<br><br>Strong background in BIM, GIS, and the management of complex digital asset structures Demonstrated ability to set up and maintain technical workflows, file structures, and compliance documentation Experience with quality control protocols and technical troubleshooting in digital asset management, ensuring high standards of digital model<br><br>Benefits<br><br> Bachelor's and/or Master's degree in Architecture, Computer Science, Game development, Digital Media, or related field. 10+ years of proven work experience in developing real-time 3D applications in Unreal Engine and/or other virtual production pipelines. Proficiency in Unreal Engine with extensive experience in digital modeling in Architectural Visualization field

<p><p><b><span lang=\"EN-GB\" style=\"font-size: 11.0pt; line-height: 107%; font-family: \'Calibri\',sans-serif; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: Arial; mso-bidi-theme-font: minor-bidi; mso-ansi-language: EN-GB; mso-fareast-language: EN-US; mso-bidi-language: AR-SA; mso-no-proof: yes;\">Job Purpose:</span></b></p> <p><span lang=\"EN-GB\" style=\"font-size: 11.0pt; line-height: 107%; font-family: \'Calibri\',sans-serif; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: Arial; mso-bidi-theme-font: minor-bidi; mso-ansi-language: EN-GB; mso-fareast-language: EN-US; mso-bidi-language: AR-SA; mso-no-proof: yes;\">To drive the achievement of sales, margin, other income, and total commercial margin targets for the assigned category by defining and executing a customer-focused category strategy that balances financial performance with innovation, differentiation, and high-quality in-store experiences, ensuring sustainable growth and contribution to Panda Retail Company&rsquo;s overall revenue and profitability objectives</span></p> <p><b><span lang=\"EN-GB\" style=\"font-size: 11.0pt; line-height: 107%; font-family: \'Calibri\',sans-serif; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: Arial; mso-bidi-theme-font: minor-bidi; mso-ansi-language: EN-GB; mso-fareast-language: EN-US; mso-bidi-language: AR-SA; mso-no-proof: yes;\">key Accountability:</span></b></p> <p class=\"MsoListParagraphCxSpFirst\" style=\"text-indent: -.25in; mso-list: l0 level1 lfo1;\"><span lang=\"EN-GB\" style=\"font-size: 9.0pt; line-height: 107%; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: black; mso-themecolor: text1; mso-bidi-font-weight: bold;\"><span style=\"mso-list: Ignore;\">&middot;<span style=\"font: 7.0pt \'Times New Roman\';\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<b> </b></span></span></span><span lang=\"EN-GB\" style=\"font-size: 9.0pt; line-height: 107%; mso-bidi-font-family: Arial; color: black; mso-themecolor: text1;\">Develop and execute category strategies for Fresh Food to ensure achievement of sales, margin, and profitability targets aligned with company objectives.</span></p> <p class=\"MsoListParagraphCxSpMiddle\" style=\"text-indent: -.25in; mso-list: l0 level1 lfo1;\"><span lang=\"EN-GB\" style=\"font-size: 9.0pt; line-height: 107%; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: black; mso-themecolor: text1; mso-bidi-font-weight: bold;\"><span style=\"mso-list: Ignore;\">&middot;<span style=\"font: 7.0pt \'Times New Roman\';\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span lang=\"EN-GB\" style=\"font-size: 9.0pt; line-height: 107%; mso-bidi-font-family: Arial; color: black; mso-themecolor: text1;\">Analyze market trends, customer behaviour, and competitor activity to identify opportunities for growth, innovation, and differentiation within the category.</span></p> <p class=\"MsoListParagraphCxSpMiddle\" style=\"text-indent: -.25in; mso-list: l0 level1 lfo1;\"><span lang=\"EN-GB\" style=\"font-size: 9.0pt; line-height: 107%; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: black; mso-themecolor: text1; mso-bidi-font-weight: bold;\"><span style=\"mso-list: Ignore;\">&middot;<span style=\"font: 7.0pt \'Times New Roman\';\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span lang=\"EN-GB\" style=\"font-size: 9.0pt; line-height: 107%; mso-bidi-font-family: Arial; color: black; mso-themecolor: text1;\">Plan and manage assortment, pricing, and promotions to ensure alignment with customer preferences and category financial performance.</span></p> <p class=\"MsoListParagraphCxSpMiddle\" style=\"text-indent: -.25in; mso-list: l0 level1 lfo1;\"><span lang=\"EN-GB\" style=\"font-size: 9.0pt; line-height: 107%; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: black; mso-themecolor: text1; mso-bidi-font-weight: bold;\"><span style=\"mso-list: Ignore;\">&middot;<span style=\"font: 7.0pt \'Times New Roman\';\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span lang=\"EN-GB\" style=\"font-size: 9.0pt; line-height: 107%; mso-bidi-font-family: Arial; color: black; mso-themecolor: text1;\">Negotiate and manage supplier agreements and trading terms to ensure optimal cost, margin, and additional income generation for the business.</span></p> <p class=\"MsoListParagraphCxSpMiddle\" style=\"text-indent: -.25in; mso-list: l0 level1 lfo1;\"><span lang=\"EN-GB\" style=\"font-size: 9.0pt; line-height: 107%; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: black; mso-themecolor: text1; mso-bidi-font-weight: bold;\"><span style=\"mso-list: Ignore;\">&middot;<span style=\"font: 7.0pt \'Times New Roman\';\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span lang=\"EN-GB\" style=\"font-size: 9.0pt; line-height: 107%; mso-bidi-font-family: Arial; color: black; mso-themecolor: text1;\">Collaborate with Supply Chain, Space &amp; Range, and Marketing teams to ensure effective implementation of category plans and availability in stores.</span></p> <p class=\"MsoListParagraphCxSpMiddle\" style=\"text-indent: -.25in; mso-list: l0 level1 lfo1;\"><span lang=\"EN-GB\" style=\"font-size: 9.0pt; line-height: 107%; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: black; mso-themecolor: text1; mso-bidi-font-weight: bold;\"><span style=\"mso-list: Ignore;\">&middot;<span style=\"font: 7.0pt \'Times New Roman\';\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span lang=\"EN-GB\" style=\"font-size: 9.0pt; line-height: 107%; mso-bidi-font-family: Arial; color: black; mso-themecolor: text1;\">Evaluate category performance using sales, margin, and profitability reports to ensure data-driven decisions and continuous improvement.</span></p> <p class=\"MsoListParagraphCxSpMiddle\" style=\"text-indent: -.25in; mso-list: l0 level1 lfo1;\"><span lang=\"EN-GB\" style=\"font-size: 9.0pt; line-height: 107%; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: black; mso-themecolor: text1; mso-bidi-font-weight: bold;\"><span style=\"mso-list: Ignore;\">&middot;<span style=\"font: 7.0pt \'Times New Roman\';\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span lang=\"EN-GB\" style=\"font-size: 9.0pt; line-height: 107%; mso-bidi-font-family: Arial; color: black; mso-themecolor: text1;\">Lead innovation and product development initiatives to ensure introduction of unique, high-quality, and customer-relevant offerings.</span></p> <p class=\"MsoListParagraphCxSpLast\" style=\"text-indent: -.25in; mso-list: l0 level1 lfo1;\"><span lang=\"EN-GB\" style=\"font-size: 9.0pt; line-height: 107%; font-family: Symbol; mso-fareast-font-family: Symbol; mso-bidi-font-family: Symbol; color: black; mso-themecolor: text1; mso-bidi-font-weight: bold;\"><span style=\"mso-list: Ignore;\">&middot;<span style=\"font: 7.0pt \'Times New Roman\';\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></span><span lang=\"EN-GB\" style=\"font-size: 9.0pt; line-height: 107%; mso-bidi-font-family: Arial; color: black; mso-themecolor: text1;\">Manage and develop supplier relationships to ensure long-term partnerships that deliver sustainable value and competitive advantage.</span></p> <p><span lang=\"EN-GB\" style=\"font-size: 11.0pt; line-height: 107%; font-family: \'Calibri\',sans-serif; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: Arial; mso-bidi-theme-font: minor-bidi; mso-ansi-language: EN-GB; mso-fareast-language: EN-US; mso-bidi-language: AR-SA; mso-no-proof: yes;\"><span lang=\"EN-GB\" style=\"font-size: 9.0pt; line-height: 107%; font-family: \'Calibri\',sans-serif; mso-ascii-theme-font: minor-latin; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-font-family: Arial; color: black; mso-themecolor: text1; mso-ansi-language: EN-GB; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;\">Coach and support category and merchandising team members to ensure alignment with strategic goals and build strong category management capability</span></span></p> <p>&nbsp;</p> <p>&nbsp;</p></p>

Hunger Station is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Purpose<br><br>Job Description<br><br>To lead the design and execution of strategic initiatives to enhance operational efficiency and drive continuous improvement across the business. This senior leadership role is responsible for developing scalable processes, optimizing performance, and aligning operational strategy with business objectives. The ideal candidate will have a strong focus on strategy development, implementation, and cross-functional collaboration to support the growth and long-term success of the Operations division<br><br>Key Accountability Areas<br><br>Develop and execute operational strategies that enhance efficiency, reduce costs, and support scalability. Align operational goals with the company’s overall business strategy and ensure cross-functional teams are working toward shared objectives. Lead strategic initiatives to optimize core processes across logistics, fleet management, marketing, Fintech, product Ops and customer service. Drive operational innovation through automation, technology adoption, and process improvements. Ensure processes are scalable and adaptable to support business expansion. Establish and monitor KPIs to track and measure operational performance across key areas. Standardize processes and reporting systems to ensure consistency and transparency across the operations department. Conduct regular reviews and audits to assess adherence to best practices and identify areas for improvement. Lead cross-functional projects that improve efficiency, reduce waste, and enhance customer satisfaction. Implement change management practices to ensure successful adoption of new processes, systems, or technologies. Develop and implement robust fraud prevention strategies. Analyze transaction data to identify patterns and anomalies. Collaborate with technology teams to enhance fraud detection algorithms. Train and educate operational staff on fraud prevention best practices. Continuously monitor and adapt fraud prevention measures. Analyze cancellation patterns to identify common reasons Implement measures to reduce cancellations Minimize the impact of cancellations on resources Investigate failed deliveries (e.g., incorrect addresses, customer unavailability). Enhance address validation during order placement. Implement real-time tracking and communication features for customers and drivers. Leverage data analytics to identify wastage trends. Use predictive models to anticipate potential wastage scenarios. Implement self-service options through our app or website. Automated chatbots can handle routine queries, reducing the need for human agents. Route inquiries to specialized agents based on their expertise. This ensures faster resolution and minimizes call duration. Performance Metrics: Monitor key metrics such as average handling time, first-call resolution, and customer satisfaction. Continuously train agents to improve efficiency. Outsourcing Consideration: Evaluate outsourcing options for non-core functions (e.g., after-hours support) to reduce in-house costs. Root Cause Analysis: Investigate the reasons behind customer complaints (e.g., late deliveries, incorrect orders). Address these issues at the source to prevent recurrence. Proactive Communication: Keep customers informed about order status, delays, and any issues. Transparency reduces the need for compensation. Tiered Compensation: Define clear guidelines for compensating customers (e.g., partial refunds, vouchers). Tailor compensation based on the severity of the issue. Feedback Loop: Collect feedback from customers and learn from their experiences. Use this insight to improve processes and minimize compensation situations. Lead efforts to automate manual processes within the delivery ecosystem. Evaluate and implement technology solutions (e.g., route optimization, order tracking). Enhance customer self-service options through intuitive app features. Monitor automation performance and iterate for continuous improvement. Establish clear KPIs for compensation effectiveness. Measure the impact of compensation decisions on operational performance.<br><br>Strategy & Planning<br><br>Contribute to the development and execution of the Division’s ABCs and OKRs, while ensuring alignment with other Functions' heads. Make critical decisions that support the Division's strategic and tactical direction. Establish the plans for the respective functions/teams and provide inputs that support the Division’s goals and objectives. Distribute tactical responsibilities effectively to potential leaders in the Division, to improve the succession readiness of the organization over time. Measure and track relevant OKRs and metrics to ensure the achievement of goals and take corrective actions when necessary.<br><br>People Management<br><br>Set performance objectives, provide necessary support, evaluate direct reports, and provide regular feedback on performance. Participate in the identification and recruitment of key talents for the function. Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow. Provide opportunities for team members to suggest, participate in, and contribute to improvement, innovation, and knowledge-sharing initiatives.<br><br>Budget Management<br><br>Manage and own the budgeting cycle and provide input to the budgeting process. Ensure effective utilization of the function's budget, and report accurately on progress and challenges. Investigate and propose implementing strategies that result in a positive financial impact for HS. Manage the reporting departments effectively within budget, and report accurately on progress made and challenges encountered. Formulate strategies that result in a positive financial impact for HS and aim to mitigate financial and operational risks.<br><br>Governance And Resilience<br><br>Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner. Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness. Uphold a high-performance working environment and promote HS’s Values.<br><br>Qualifications<br><br>Knowledge and Experience:<br><br>10 -12 years of experience in operations, process improvement, or operational excellence roles Strong knowledge of operational improvement methodologies Strong problem-solving skills Advance analytical skills Leadership skills<br><br>Education And Certifications<br><br>Bachelor’s degree in business management, or a related field Black Belt Certification in Six Sigma and COPC Customer Experience Implementation Leader is preferable.

Hunger Station is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Purpose<br><br>Job Description<br><br>To lead the design and execution of strategic initiatives to enhance operational efficiency and drive continuous improvement across the business. This senior leadership role is responsible for developing scalable processes, optimizing performance, and aligning operational strategy with business objectives. The ideal candidate will have a strong focus on strategy development, implementation, and cross-functional collaboration to support the growth and long-term success of the Operations division<br><br>Key Accountability Areas<br><br>Develop and execute operational strategies that enhance efficiency, reduce costs, and support scalability. Align operational goals with the company’s overall business strategy and ensure cross-functional teams are working toward shared objectives. Lead strategic initiatives to optimize core processes across logistics, fleet management, marketing, Fintech, product Ops and customer service. Drive operational innovation through automation, technology adoption, and process improvements. Ensure processes are scalable and adaptable to support business expansion. Establish and monitor KPIs to track and measure operational performance across key areas. Standardize processes and reporting systems to ensure consistency and transparency across the operations department. Conduct regular reviews and audits to assess adherence to best practices and identify areas for improvement. Lead cross-functional projects that improve efficiency, reduce waste, and enhance customer satisfaction. Implement change management practices to ensure successful adoption of new processes, systems, or technologies. Develop and implement robust fraud prevention strategies. Analyze transaction data to identify patterns and anomalies. Collaborate with technology teams to enhance fraud detection algorithms. Train and educate operational staff on fraud prevention best practices. Continuously monitor and adapt fraud prevention measures. Analyze cancellation patterns to identify common reasons Implement measures to reduce cancellations Minimize the impact of cancellations on resources Investigate failed deliveries (e.g., incorrect addresses, customer unavailability). Enhance address validation during order placement. Implement real-time tracking and communication features for customers and drivers. Leverage data analytics to identify wastage trends. Use predictive models to anticipate potential wastage scenarios. Implement self-service options through our app or website. Automated chatbots can handle routine queries, reducing the need for human agents. Route inquiries to specialized agents based on their expertise. This ensures faster resolution and minimizes call duration. Performance Metrics: Monitor key metrics such as average handling time, first-call resolution, and customer satisfaction. Continuously train agents to improve efficiency. Outsourcing Consideration: Evaluate outsourcing options for non-core functions (e.g., after-hours support) to reduce in-house costs. Root Cause Analysis: Investigate the reasons behind customer complaints (e.g., late deliveries, incorrect orders). Address these issues at the source to prevent recurrence. Proactive Communication: Keep customers informed about order status, delays, and any issues. Transparency reduces the need for compensation. Tiered Compensation: Define clear guidelines for compensating customers (e.g., partial refunds, vouchers). Tailor compensation based on the severity of the issue. Feedback Loop: Collect feedback from customers and learn from their experiences. Use this insight to improve processes and minimize compensation situations. Lead efforts to automate manual processes within the delivery ecosystem. Evaluate and implement technology solutions (e.g., route optimization, order tracking). Enhance customer self-service options through intuitive app features. Monitor automation performance and iterate for continuous improvement. Establish clear KPIs for compensation effectiveness. Measure the impact of compensation decisions on operational performance.<br><br>Strategy & Planning<br><br>Contribute to the development and execution of the Division’s ABCs and OKRs, while ensuring alignment with other Functions' heads. Make critical decisions that support the Division's strategic and tactical direction. Establish the plans for the respective functions/teams and provide inputs that support the Division’s goals and objectives. Distribute tactical responsibilities effectively to potential leaders in the Division, to improve the succession readiness of the organization over time. Measure and track relevant OKRs and metrics to ensure the achievement of goals and take corrective actions when necessary.<br><br>People Management<br><br>Set performance objectives, provide necessary support, evaluate direct reports, and provide regular feedback on performance. Participate in the identification and recruitment of key talents for the function. Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow. Provide opportunities for team members to suggest, participate in, and contribute to improvement, innovation, and knowledge-sharing initiatives.<br><br>Budget Management<br><br>Manage and own the budgeting cycle and provide input to the budgeting process. Ensure effective utilization of the function's budget, and report accurately on progress and challenges. Investigate and propose implementing strategies that result in a positive financial impact for HS. Manage the reporting departments effectively within budget, and report accurately on progress made and challenges encountered. Formulate strategies that result in a positive financial impact for HS and aim to mitigate financial and operational risks.<br><br>Governance And Resilience<br><br>Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner. Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness. Uphold a high-performance working environment and promote HS’s Values.<br><br>Qualifications<br><br>Knowledge and Experience:<br><br>10 -12 years of experience in operations, process improvement, or operational excellence roles Strong knowledge of operational improvement methodologies Strong problem-solving skills Advance analytical skills Leadership skills<br><br>Education And Certifications<br><br>Bachelor’s degree in business management, or a related field Black Belt Certification in Six Sigma and COPC Customer Experience Implementation Leader is preferable.

We are looking for a Director of Program Strategy to lead the HR strategy and transformation agenda. You will set direction for high-priority people programs, connect executive vision to execution, and drive HR outcomes across the organization. What you will do:Own the HR strategy and transformation program portfolio from design to delivery Translate the people strategy into clear, executable roadmaps and governance Set priorities and align HR functions with business leadership Direct measurable outcomes across talent, workforce, and organizational effectiveness Advise and report to executive leadership on program value and benefits What you bring:10 or more years in HR, including HR strategy or transformation program leadership Proven experience directing initiatives such as operating model redesign, workforce planning, or HR digitization Strong strategic thinking, executive stakeholder management, and leadership skills Deep grounding in core HR domains (talent, organizational design, total rewards, or workforce planning) Certification such as SHRM-SCP, CIPD Level 7, PgMP, or MSP is preferred

Qualifications<br>Bachelor’s degree in human resources, Business Administration, Engineering, or related field (master’s preferred). Professional certifications in HR, L&D, or Performance Management are an advantage. Saudi Nationality Only <br><br>Required Skills<br>Minimum 10+ years of experience in performance management and training, preferably within construction, contracting, or related industrial sectors. Proven experience in managing large-scale workforce development programs and performance systems in project-based environments. Experience in managing large-scale workforce development programs and performance systems in project-based environments.<br><br>Responsibilities<br>Ensure alignment of performance and training initiatives with corporate strategy and business goals. Uphold company policies, procedures, and compliance with local labor laws and industry standards. Promote a culture of continuous improvement, accountability, and professional development. Manage budgets related to training and development efficiently. Utilize data and analytics to support decision-making and report on effectiveness of initiatives. Design and implement performance management frameworks (KPIs, scorecards, appraisal systems) tailored to construction/project-based environments. Drive cascading of organizational objectives into departmental and individual KPIs. Lead annual performance review cycles, including goal setting, mid-year reviews, and final evaluations. Monitor performance trends and provide actionable insights to senior management. Train managers on effective performance management practices and feedback techniques. Develop and execute the company’s training and learning strategy aligned with workforce needs. Conduct training needs analysis across projects, engineering, and corporate functions. Develop technical, behavioral, leadership, and safety training programs relevant to construction operations. Manage relationships with external training providers and certification bodies. Oversee onboarding and induction programs for new hires and project staff. Identify skill gaps and develop competency frameworks for key roles. Support succession planning and leadership development initiatives. Promote continuous professional development, particularly for engineering and project roles. Implement and manage Learning Management Systems (LMS) and Performance Management Systems (PMS). Track training effectiveness, ROI, and performance improvement metrics. Prepare reports and dashboards for senior leadership. Ensure training programs meet regulatory, safety, and industry certification requirements. Support compliance with ISO and other relevant construction standards.

Job Title:Internal Audit Director<br>Department:Internal Audit<br>Job Summary:The Internal Audit Director is responsible for leading and managing the organization's internal audit function to provide independent and objective assurance on the effectiveness of governance, risk management, internal controls, and compliance processes. The role ensures that the company operates efficiently, complies with applicable regulations and policies, and mitigates operational, financial, and strategic risks.<br>Key Responsibilities Internal Audit Leadership:Develop and implement a risk-based annual internal audit plan. Lead, direct, and oversee all internal audit activities across the organization. Ensure audit engagements are performed in accordance with professional auditing standards and best practices. Provide independent assessments of the effectiveness of controls, processes, and governance frameworks. Risk Management & Internal Controls:Evaluate the adequacy and effectiveness of internal control systems. Assess operational, financial, strategic, and compliance risks. Recommend improvements to strengthen controls and mitigate risks. Monitor and report on emerging risks that may impact business objectives. Compliance & Corporate Governance:Ensure compliance with company policies, regulatory requirements, and applicable laws. Support the Audit Committee and senior management on governance-related matters. Evaluate adherence to corporate governance principles and ethical standards. Monitor compliance programs and identify areas of improvement. Audit Execution & Reporting:Review audit findings and prepare comprehensive audit reports. Present audit results, risk exposures, and recommendations to senior management and the Audit Committee. Track corrective action plans and ensure timely resolution of audit findings. Conduct special audits, investigations, and fraud risk assessments when required. Team Management:Lead, mentor, and develop the Internal Audit team. Establish performance objectives and monitor team effectiveness. Ensure continuous professional development and training of audit staff. Foster a culture of integrity, accountability, and continuous improvement. Stakeholder Management:Collaborate with department heads and business leaders to improve internal controls. Maintain effective working relationships with external auditors, regulators, and key stakeholders. Act as a trusted advisor to executive management regarding risk and control matters.<br>Qualifications Education Bachelor's Degree in Accounting, Finance, Business Administration, or a related field. Master's Degree (MBA, Finance, or Accounting) is preferred. Professional Certifications (Preferred) Certified Internal Auditor (CIA) Certified Public Accountant (CPA) SOCPAACCACertified Information Systems Auditor (CISA)<br>Experience Requirements:Minimum 10 years of experience in Internal Audit, External Audit, Risk Management, Compliance, or related fields. At least 5 years in a managerial or leadership role. Proven experience in developing risk-based audit plans and leading complex audit engagements. Experience reporting to executive management and Audit Committees. Experience in large corporations, manufacturing, industrial, or diversified business groups is preferred.

About the Company<br>Provide a brief introduction to the company, its mission, and culture.<br>About the Role<br>We are seeking an experienced Project Director / Managing Director to lead the end-to-end delivery of a four-star hotel development in a remote location. This is a senior, hands-on leadership role combining project management, financial oversight, and stakeholder relations. The successful candidate will act as the owner's representative on-site, driving the project from tendering through construction to handover, while managing budgets, contractors, developers, and government relationships.<br>Responsibilities<br>Lead and manage the tendering process, including preparing tender documents, evaluating contractor bids, and negotiating construction contracts. Select, onboard, and manage main contractors, subcontractors, and specialist suppliers throughout the project lifecycle. Serve as the primary point of contact with developers, investors, and ownership, providing regular progress and status reporting. Liaise with government entities and local authorities to secure permits, licenses, utility connections, and regulatory approvals. Oversee project budgeting and cost control, including cash flow forecasting, cost-to-complete tracking, and variance/change order management. Monitor construction progress against schedule, quality, and safety standards; proactively resolve delays and site issues. Coordinate logistics specific to remote-site execution: material transport, site power/water/temporary infrastructure, and workforce accommodation. Manage relationships with hotel brand technical services (if applicable) to ensure compliance with brand design and construction standards. Prepare and present periodic financial and progress reports to ownership/board. Identify and mitigate project risks across financial, regulatory, and operational dimensions.<br>Qualifications<br>5–10 years of experience in hospitality/resort development or construction project Bachelor's degree in Civil/Architectural Engineering, Construction Management, or related field.management, with at least one completed hotel or resort project. Demonstrated experience managing projects in remote or logistically challenging locations. Proven track record running competitive tender processes and negotiating construction contracts (FIDIC or equivalent forms preferred). Experience engaging with government bodies for permitting, licensing, and regulatory approval. Strong financial acumen: ability to read development pro formas, manage construction budgets, and control costs. PMP, RICS/MRICS, or equivalent professional certification is an advantage. Experience working with international hotel brand standards is a plus. Entrepreneurial experience a plus as well.<br>Skills:<br>Strong leadership and decision-making under pressure Excellent negotiation and stakeholder management skills High financial and commercial literacy Fluent communicator, comfortable liaising with government officials, developers, and contractors alike Resourceful and adaptable — able to solve problems with limited on-site infrastructure Willingness to be based on-site in a remote location for the duration of the project<br>Pay range and compensation package<br>Highly Competitive Salary

About GEN PLUS Group<br><br>GEN PLUS Group is a vibrant global collective of agencies reshaping industry norms with a commitment to surpassing expectations. Rooted in the 'Plus' philosophy, our dedication goes beyond the ordinary, creating connections that transcend transactions. As industry-leading Story-Tellers, Story-Shapers, and Story-Makers, we unite the strategic communications of PRM, content creation expertise of NaF+, talent representation by SPANDY, and the innovative spirit of THEM AGAIN under one banner. Our cohesive team, GEN+, comprises over 3,000 industry experts from 60+ nationalities, all sharing a collective passion to disrupt, innovate, and lead. GEN PLUS Group ensures impactful outcomes for brands, businesses, and people globally by embracing diversity and fostering an environment of creativity and excellence.<br><br>As an Account Managerfor Social team you are the mastermind behind planning, implementing, and monitoring the client's social media strategy. You will keep an eye to enhance brand awareness, improve marketing efforts, and increase audience engagement. This role involves creating and curating relevant content, managing social media platforms, analyzing social media data, and staying updated with industry trends and social media best practices.<br><br>What will be your responsibilities?<br><br>Develop and implement comprehensive social media strategies for our clients Manage and grow clients' social media accounts across various platforms, including Twitter, Facebook, Instagram, and Linked InCreate high-quality and engaging content across social media platforms, including blog posts, photos, videos, and graphics Respond to customers' inquiries and comments in a timely and professional manner, fostering online community engagement and feedback Work with clients to understand their brand voice and align social media strategies with their overall marketing objectives Analyze and report on the performance of clients' social media accounts to measure the success of campaigns and identify areas for optimization Stay up-to-date on social media trends and platforms, and share insights and recommendations with clients on new features that could be incorporated into their social media strategies<br><br>Requirements<br><br>Bachelor's degree in marketing, communications, or a related field. Minimum of 7 years of experience in social media management or community management Proficiency in using analytical tools to measure and report on social media performance Ability to work independently and manage multiple projects simultaneously<br><br>Benefits<br><br>What The Role Can Offer You<br><br>Access to a global network of specialized communicators collaborating with top-tier brands Exposure to internationally acclaimed clients and campaigns focused on both performance and purpose The opportunity to be part of a passionate and supportive team

About the Company<br><br>As a leading logistics and supply chain solutions provider in Saudi Arabia and the broader Middle East, NAQEL Express, a subsidiary of Saudi Post SPL, delivers seamless, end-to-end integrated solutions. The company empowers businesses to operate efficiently both locally and globally, while contributing to Saudi Arabia’s Vision 2030 through advanced logistics services.<br><br>About the Role<br><br>The role involves managing various logistics and supply chain projects, focusing on solution design, project management, continuous improvement, technology integration, and team leadership.<br><br>Responsibilities<br><br>Solution Design & RFQ Engineering Tasks RFQ Analysis & Commercial Feasibility: Analyze incoming RFQs from prospective clients to extract critical operational data (inventory volumes, throughput, SKU counts, and SLAs) and translate them into competitive pricing models, commercial proposals, and cost-benefit analyses that align with profitability targets. Calculate end-to-end operational requirements, including required warehouse square footage, racking configurations (e.g., selective, drive-in), and material handling equipment (MHE) needs. Design optimal warehouse layouts and workflows to maximize space utilization and minimize travel time. Build comprehensive cost models (Cap Ex and OpEx) and budgets for new projects, covering labor, equipment, licensing, and facility overheads. Project Management & Implementation Tasks Act as the primary Point of Contact (POC) for all contract logistics and warehouse implementation projects, managing stakeholder communication from kickoff to go-live. Create detailed project plans, timelines (Gantt charts), and milestones for new warehouse setups or major operational re-engineering projects. Manage cross-functional project teams (including IT, HR, Procurement, and Operations) to ensure deadlines and budgets are met. Mitigate project risks and resolve escalated issues, conflicts, or bottlenecks on the floor during the transition phase. Continuous Improvement & Process Excellence Tasks Launch and lead Lean / Six Sigma programs across the shop floor to identify and eliminate operational waste. Conduct time-and-motion studies to analyze current operational bottlenecks and design re-engineered workflows for higher productivity. Establish and roll out a KPI dashboard to track and evaluate critical warehouse metrics (e.g., Picking Accuracy, Dock-to-Stock time, Inventory Accuracy, Order Fill Rate). Draft, review, and standardize Standard Operating Procedures (SOPs) and step-by-step workflows to ensure 100% compliance with customer requirements. Technology & WMS Integration Tasks Assess and audit current warehouse technologies and research next-generation solutions (e.g., AGVs, pick-to-light, automated sorting) to see if they fit client needs. Partner with the IT department to lead the technical deployment, configuration, and testing of Warehouse Management Systems (WMS). Map data flows between client ERP systems and the internal WMS to ensure seamless order processing and real-time inventory tracking. Team Leadership & Stakeholder Management Tasks Conduct training sessions for warehouse supervisors and floor staff on newly implemented SOPs, WMS features, and safety standards. Mentor and motivate team members, addressing staff performance challenges or resistance to change during project rollouts. Present project updates, KPI reports, and financial reviews to senior leadership and client stakeholders, managing expectations and negotiating contract updates when necessary.<br><br><br>Qualifications<br>Education: Mechanical Engineer or Industrial Engineer Experience: 4 to 8 Years and demonstrated ability to lead end to end contract logistics projects.<br><br>Required Skills<br>Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Proficiency in project management tools and methodologies.<br><br>Preferred Skills<br>Experience with Lean / Six Sigma methodologies. Familiarity with Warehouse Management Systems (WMS). Knowledge of logistics and supply chain best practices.<br><br>Pay range and compensation package<br>Competitive salary based on experience and qualifications.<br><br>Equal Opportunity Statement<br>NAQEL Express is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Job Purpose Lead the development and implementation of organizational development initiatives that enhance organizational effectiveness, strengthen capabilities, and align the organization’s structure, roles, policies, and people practices with its strategic objectives.<br><br>Key Responsibilities Design and maintain organizational structures aligned with business strategy and operational requirements Lead job analysis, job evaluation, grading, and job description development Develop and maintain the competency framework, including functional, technical, and leadership competencies Review and enhance HR policies, procedures, and governance frameworks Support workforce planning, organizational design, and manpower optimization initiatives Conduct organizational maturity and capability assessments and develop improvement plans Support total rewards initiatives, including salary structures, benefits benchmarking, and internal equity reviews Lead change management and organizational transformation initiatives Monitor organizational effectiveness through relevant KPIs, dashboards, and employee data Partner with business leaders to identify organizational gaps and recommend practical solutions Manage OD projects, external consultants, and related project deliverables<br>. Qualifications and Experience Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field Minimum of 10 years of relevant HR experience, including at least 3 years in a managerial or leadership role Saudi nationality Strong experience

Job Summary Serves as the primary lead for service delivery operations, focusing on exceeding customer expectations through proactive process management and strategic leadership. You will drive continuous improvement initiatives and manage cross-functional collaboration to ensure high-quality service outcomes.<br>Principal Duties:<br>Service Level & Performance Management: Oversee the end-to-end delivery of managed services to ensure all SLAs and KPIs are met or exceeded. Client Relationship Management: Act as the primary point of contact for clients, leading engagements and service reviews to ensure high satisfaction. Operational Excellence & Process Optimization: Design and implement ITIL-aligned processes to streamline service delivery and improve efficiency. Cross-Functional Leadership: Coordinate between onshore, nearshore and offshore teams to ensure seamless communication and alignment. Continuous Service Improvement (CSI): Identify performance gaps and develop actionable improvement plans to enhance the overall customer experience.<br>Detailed Job Description Operational Governance & Performance Monitor and report on service performance by generating detailed analytical insights. You will manage escalations and troubleshoot complex service-related issues, driving them to resolution while ensuring a culture of accountability and strict adherence to ITIL best practices. Strategic Client Engagement Build and nurture strong, long-term relationships with key stakeholders. This involves coordinating regular service reviews, managing client expectations, and supporting pre-sales activities—including contributing to service design and assisting with RFP/RFI responses to drive business growth. Global Team Collaboration & Mentorship Facilitate seamless communication between onsite teams in Saudi Arabia and offshore delivery centers. You will mentor internal teams to ensure knowledge growth and consistent performance, ensuring that the "one team" philosophy is maintained across geographical boundaries. Process Innovation & Efficiency Proactively design and implement processes that optimize service delivery. You will develop and maintain detailed Service Improvement Plans (SIPs), utilizing data-driven recommendations to drive continuous improvement initiatives that enhance both operational efficiency and the end-user experience.<br><br>Qualification Requirements Education Requirements Required in Computer Science, Information Technology, Business Administration, or a related technical field. A Master’s in IT Management is preferred.<br>Work Experience Total Experience: 6-10 years in IT Service Management or Managed Services environments. Leadership: Minimum of 4–5 years in a client-facing leadership role (SDM or Account Lead). Regional Context: Proven experience managing service delivery in the GCC region, specifically working with large-scale enterprises or government entities in Saudi Arabia. Global Delivery: Demonstrated experience working with offshore delivery models and managing virtual, cross-functional teams. Certification/License ITIL 4 Foundation: Required. ITIL Managing Professional (MP) or Strategic Leader (SL): Highly preferred. PMP or PRINCE2: Preferred for managing service transitions and improvement projects. Google Cloud (GC): Strong knowledge of Google Cloud and other hyperscalers. Dev Ops and SRE Expertise: Knowledge of Dev Ops practices, CI/CD pipelines, and Infrastructure as Code (Terraform, Ansible, etc.) Fin Ops/Cost Optimization: Knowledge of Cloud Fin Ops Practices. Language Skills Professional English proficiency. Functional Job Competencies1. SLA & KPI Governance Enforcing contractual metrics to ensure consistent service quality and accountability.2. ITIL Framework Mastery Applying structured ITSM processes (Incident, Change, Problem) to maintain operational stability.3. Stakeholder Management Navigating client relationships and expectations to build trust and long-term partnership.4. Continuous Service Improvement (CSI) Analyzing performance data to identify gaps and implement proactive service enhancements.5. Crisis & Escalation Leadership Directing technical resolutions and executive communication during high-pressure service outages.6. Strong technical background in cloud platforms (e.g., GCP, Azure, or AWS) and managed services environments.7. Familiarity with modern IT operating models, including Dev Ops, SRE principles, and Infrastructure as Code.8. Experience in Fin Ops or cloud cost management strategies.

Position Overview Responsible for the overall sales strategy planning and execution in the Middle East region, managing the regional sales team and achieving performance targets. (The Middle East market is currently at an early development stage, approximately 0.2–1 on a scale of 0 to 1.) Key Responsibilities Formulate and implement sales strategies for the Middle East market Manage the Middle East regional sales team, including recruitment, training, and performance evaluation Develop and maintain client resources in the Middle East region to increase market share Coordinate cross-departmental resources to drive the localization, promotion, and sales of AI products in the Middle East market Regularly analyze market data and sales performance, report to headquarters, and provide optimization recommendations Qualifications5+ years of international sales management experience; hands-on experience in the Middle East market preferred Familiar with Middle Eastern culture, business practices, and industry clients; extensive industry client network preferred Excellent team leadership and cross-cultural communication skills Fluent in English; proficiency in Arabic is a plus Bachelor's degree or above

We are seeking an experienced Institutional Excellence & Quality Specialist to lead and support our institutional maturity, quality management, and performance improvement initiatives.<br><br>The ideal candidate must be a certified King Abdulaziz Quality Award (KAQA) and EFQM assessor with hands-on, practical experience conducting organizational excellence assessments, identifying structural gaps, and driving transformation initiatives—particularly within Saudi Arabian government or semi-government contexts.<br><br>Requirements<br><br>Institutional Excellence & Assessment<br><br>Conduct comprehensive institutional maturity and excellence assessments utilizing KAQA and EFQM frameworks Evaluate organizational performance against international and national excellence criteria Identify performance gaps, operational weaknesses, and strategic improvement opportunities Develop actionable improvement roadmaps, action plans, and transformation initiatives Prepare the entity for national excellence awards and external accreditation assessments Facilitate strategic assessment workshops, focus groups, and executive review sessions<br><br>Quality Management & Compliance<br><br>Oversee and maintain Quality Management Systems in alignment with ISO 9001 standards Plan, execute, and monitor internal and external quality audits Manage non-conformities, root-cause analyses, and corrective action plans Design and update quality frameworks, organizational policies, standard operating procedures (SOPs), and governance models Establish performance measurement, reporting mechanisms, and KPI dashboards

Job Overview:Provide overall leadership and direction to project teams in the planning, monitoring, and execution of construction and renovation projects for Airport Terminal lounges, hotels, F&B outlets, and related services across KSA and if required, in EMEA region, ensuring end-to-end delivery from design to handover.<br>Job Responsibilities:Ensure all construction activities comply with contractual obligations, statutory regulations, and relevant standards. Oversee and monitor the financial, commercial, contractual, and technical aspects of all ongoing projects. Collaborate closely with external stakeholders—including landlords, designers, consultants, suppliers, and contractors—to implement PPG concepts and ensure quality control. Prepare tender documentation, develop project schedules, and produce budget estimates and cost plans to support new business development. Lead, supervise, and mentor a team of project staff, monitoring performance and work progress. Define project scope for new airport lounges, hotels, F&B outlets, and related services in KSA and other international locations. Collect, analyze, and evaluate data related to project progress, efficiency, and effectiveness. Play a key role in sourcing, developing, and maintaining a comprehensive database of suppliers and contractors. Conduct regular coordination and review meetings with the Operations Team to obtain feedback and provide progress reports to senior management. Perform ad hoc duties as assigned by the Global Project Director and/or EMEA Associate Project Director.<br>Job Requirements:Excellent command of spoken and written Arabic and English Degree holder in Project Management, Construction, Interior Design, Engineering or equivalent Minimum 5 to 8 years’ experience in Project Management, Design or Engineering Consultancy, preferably in hospitality or catering industry with strong knowledge and experience preferably in airport lounges and hotels and F&B sector (including F&B designs and M&E designs of F&B appliances) Excellent problem solving, analytical, presentation and interpersonal skills Highly – organized, capable of working under pressure with multi – task assignments Good team player with mature and positive working attitude Willing to travel abroad and work overtime<br>About the Company<br>Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy.<br>You don't need to be from this industry; you do need to be passionate.<br>Our promise to you:- We will respect and value your background and perspectives- We will work together with integrity- We will share our incredible pride for job, company and industry<br>What we ask of you:- Bring passion to all that you do- Listen, move fast and think innovatively- Speak up, have ideas and share them- Believe in customer service, and treating every person with kindness<br>As industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world.<br>Who we are:We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travelers. Through the years we have worked incredibly hard to create an experience which is both accessible and quality. Almost 25 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet & greet services, and a range of airport dining concepts.<br>In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa etc.<br>With the future of travel always in sight, we created Smart Traveler, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better.<br>Join our family today. Together, we'll make travel better.

Key Responsibilities:Develop and enhance the corporate governance framework and governance manual. Establish and maintain delegation of authority (DOA) frameworks and approval matrices. Strengthen transparency, accountability, and governance culture across the organization. Review and optimize organizational structures, governance processes, and decision-making mechanisms. Develop methodologies for policy and procedure management and oversee their lifecycle. Support the governance of boards, committees, and executive bodies, including charter development and decision tracking. Coordinate with regulatory authorities on governance-related requirements. Prepare governance reports, assessments, and recommendations for executive management and board committees. Conduct governance maturity assessments, identify gaps, and implement continuous improvement initiatives. Requirements:Bachelor’s degree in Law, Business Administration, Governance, Public Administration, Finance, or a related field. Master’s degree is preferred.8–12 years of experience in Corporate Governance, Regulatory Affairs, Compliance, or related disciplines. Strong knowledge of corporate governance frameworks, policies, procedures, and regulatory requirements. Proven experience in developing governance manuals, authority matrices, and governance reporting. Preferred Certifications:GRCP (Governance, Risk Management & Compliance Professional) GRCA (Governance, Risk Management & Compliance Auditor) CGRC (Certified in Governance, Risk and Compliance)

Key Responsibility:<br>Revenue and Business: • Revenue delivery ownership for the accounts by for Commercial IT segment defined for platform team.• Develop quarterly sales plan Customer *brand * PG wise and ensure best client's offerings are provided to the customers.• Drive adoption for all the partners on the platform for Stock and Sell SKU’s under all Business units• Drive KPI’s for number of transacting partners, Improving overall reach and frequency of transaction<br>Specific requirement: • Candidate should have experience in sales pipeline management with SMB and Midmarket partners in Project led setups.• Be a visionary and evangelist in setting up new processes for Back to Back businesses, Cloud, renewals and software businesses across brands<br>Category Management: · Create inventory requirement forecast as per current sales trends to make sure top sellers are always in stock· Collaborate with PG teams for ensuring pricing & availability is always up to date· Secures online first - new brand selection for multiple subcategories· Dives deep into inputs and understands the downstream impact of changes to pricing, selection, and convenience for multiple subcategories· Come up with recommendations on driving incremental revenue or margin by building rationale for cross sell, up sell, higher margin products from total available assortment<br>Customer Led: · Create customer cohorts - use customer data analysis to come up with cohorts which are mutually exclusive & collectively exhaustive basis lifetime purchase data by brand, product lines, revenue, margin· Owner of merchandising / catalog on the platform by customer cohorts through digital CRM campaigns· Help the partner eco-system transition to online commerce by coming up with insights which can help drive the behavior change led by strong proposition for the customers· Track and analyze product assortment, category performance and path to purchase. As well as, product reviews, cross-sell functionalities performance and market competition trends identifying opportunities to drive purchase and creating customer-centric web merchandising decisions· Enhance the customers purchase and search journey keeping in mind business/vendor marketing strategy.<br>Stakeholder Management: · Collaborate with platform development and brand (product) team understanding their vision and provide quantitative and qualitative insights· Collaborate with CRM team to activate campaigns based on merchandising calendar- Work closely with operations, logistics, and supply chain teams to ensure product availability and efficient delivery in the UAE. Work with regional cluster sales teams and Business teams to align and drive common business objectives.<br> Education A bachelor’s or master’s degree in business administration, or related field, or equivalent work experience. Academic qualification or professional training and sales experience is required. Experience• The ideal candidate for this role will be 5+ years’ experience in Enterprise sales or having Infrastructure/software/ security sales background from the vendor or distribution industry• Should be able to adapt in UAE market• Proven ability to develop and execute product strategies and roadmaps.• Understanding the customer needs and latest market trends• Plan and execute on stocking and sell outs• Follow ups with stake holders on lead, forecasting, follow ups, sales closing• Strong understanding of market research methodologies and data analysis.• Excellent communication (written and verbal) and presentation skills.• Strong analytical and problem-solving skills.• Ability to work effectively in a cross-functional team environment.<br>Personal Attributes: • The individual will be an independent, dynamic, high-energy personality with strong interpersonal, influencing and relationship skills. He/She will have the maturity and credibility to be accepted at the senior levels to influence, and effect change to achieve common goals.• Additionally, the role incumbent will be required to work effectively with internal and external stakeholders. Should have a strong executive presence, relationship-building skills, and an ability to make an impact with all stakeholders.• Excellent oral and written communication skills, including the ability to explain digital concepts and technologies to business leaders, and business concepts to technologists. The candidate should be able to “sell” ideas and processes internally at all levels.

Company Description SAT Microsystems is a leading IT Service Provider, offering innovative solutions to streamline business operations and reduce costs for organizations across Saudi Arabia, UAE, and 8 other countries. Trusted by hundreds of businesses worldwide, the company specializes in Managed IT Services, Cybersecurity (SOC), Robotic Process Automation (RPA), Cloud Services, and IoT Solutions. With expertise in IT Infrastructure, Database and Application Services, and Business Process Outsourcing, SAT Microsystems empowers businesses to stay ahead in adopting cutting-edge technology trends. Our mission is to drive digital transformation and deliver unparalleled support to our partners.<br>Job Responsibilities:<br>Partner Recruitment & Onboarding (Primary Focus) Identify, recruit, and onboard new resellers, VARs, and system integrators to expand market coverage Qualify partners based on capability, vertical reach, customer base, and execution readiness Drive partner activation plans to secure first opportunities and first transactions within an agreed ramp timeline Maintain an updated partner pipeline (recruitment funnel) and track onboarding progress in CRMRevenue Growth Through Partners Own channel revenue targets and deliver consistent quarter-on-quarter growth through partners Build and manage partner-led pipeline to ensure strong coverage and predictable outcomes Support partners on opportunity qualification, solution positioning, pricing, and deal closure Maintain healthy gross margins through structured deal governance and pricing discipline Work with partners to increase wallet share, deal size, and repeat business Partner Management & Productivity Manage and grow relationships with active partners to improve engagement, loyalty, and performance Develop Joint Business Plans (JBPs) with key partners, including targets, focus solutions, and execution plans Run regular performance reviews with partners (pipeline, wins/losses, conversion, and next actions) Resolve channel conflict risks by ensuring clear partner rules of engagement and opportunity registration discipline Partner Enablement & Go-to-Market Execution Deliver partner enablement: product training, sales playbooks, pitch support, and competitive positioning Coordinate partner campaigns (webinars, workshops, promotions) to generate demand and drive leads to partners Work with internal sales, marketing, and product teams to ensure partners have the right assets and support Coordinate with vendors to align on incentives, partner programs, and enablement initiatives Forecasting, Reporting & CRM Discipline Maintain accurate opportunity tracking, partner account updates, and forecast hygiene in CRMTrack partner KPIs and provide regular reports on revenue, pipeline, activation, and productivity Identify risks early (pipeline gaps, low partner activity) and execute corrective actions quickly Key Performance Indicators (KPIs) Achievement of assigned channel revenue targets Number of new partners onboarded and activated (first deal / first transaction) Partner-led pipeline coverage and pipeline conversion rate Revenue growth from existing partners and increase in revenue per partner Forecast accuracy and CRM compliance Partner retention and engagement (active partners contributing revenue) Qualifications Bachelor’s degree in Business, Marketing, or related field (MBA is a plus)3+ years of experience in channel sales, partner onboarding, or indirect sales Proven success building reseller relationships and delivering revenue through partners Strong understanding of distribution-to-reseller/VAR motions and channel economics (margins, incentives, deal support) Strong negotiation, presentation, and relationship management skills Proficiency with CRM platforms and sales reporting discipline Technical Knowledge (Preferred) Exposure to IT infrastructure solutions, network monitoring tools, and service management platforms Familiarity with IT Service Management concepts, ITSM platforms, and ticketing systems Understanding of Middle East channel dynamics (especially Saudi Arabia) is a plus Preferred Attributes Experience in IT distribution and/or enterprise software/hardware channel sales Strong analytical approach to pipeline management and partner performance improvement Self-starter mindset with the ability to work independently and collaborate across teams

JOB PURPOSE:The candidate will be responsible for end-to-end management of the company’s trade credit insurance and fidelity guarantee insurance programs along with other financial insurance lines. This role ensures timely policy administration, accurate risk assessment, smooth coordination with insurers, and effective support to internal stakeholders. The ideal candidate is detail-oriented, analytical, and comfortable working in a fast-paced,deadline-driven environment. KEY ACCOUNTABILITIES:Policy & Risk Management Assist in managing trade credit insurance & fidelity guarantee policies form renewals, endorsements, and book keeping. Managing a portfolio of Binzagr’s RVS and clients credit coverages across all different business and companies in collaboration with Cluster heads, Business Development and Credit control function, and maintaining the portfolio’s overall credit quality. Review credit limits, monitor exposures, and ensure compliance with policy terms and deadlines. Support the evaluation of customer creditworthiness and risk profiles. Track overdue accounts and coordinate with internal teams on issuing the dunning letters to the defaulting accounts, reporting them to the insurers, review and following up the recovery plans and engaging with the internal teams in risk mitigation and litigation procedures. Engage with the Credit control team while granting a temporary extension of credit to customers. Engage with CFT to ensure timely the process of reconciling the MT and Principles claims accounts as per the frequency set by management to avoid insurance breaches. Engage with the Internal Audit, HR and Legal teams while investigating, reporting losses from the RVS operations and filling the FG claim to the insurer. Engage with the legal team and external collection agencies for the bad debt’s recovery and pre-litigation procedures. Review and analyse the accounts receivable aging on an ongoing basis, —follow-up on overdue and aged balances with sales and branch accounts teams for timely resolution. Ensure timely review of the existing portfolio of active clients, with an appropriate recommendation of rating and mitigation, considering the latest financial status, insights. Coordination & Communication Serve as a point of contact between the company and insurance providers. Prepare and submit required documentation, including KYC, claims, and credit limit applications, customer trading experience and turn-over declaration. Communicate policy updates, limit approvals and withdrawals in addition to any other requirements to sales, inance, Legal and management teams. Claims Handling Assist in preparing claim files, gathering supporting documents, and following up with insurers. Monitor claim timelines and ensure adherence to policy conditions. Following up the claims settlements and ensure it’s appropriate bookkeeping. Reporting & Analysis Maintain accurate records of credit limits, exposures, policy utilization and loss ratio. Support data analysis to identify trends, risks, and improvement opportunities. Prepare periodic reports credit risk management reports, highlighting areas of concerns or concentration, if any along with claims status, and policy performance. Process Improvement Recommend and implement improvements and enhancements to internal SOPs, processes, modelling, and mitigation to improve Controls efficiency in the area of credit risk management. Ensure compliance with internal controls and regulatory requirements. Educate and expand credit risks awareness and the associated mitigation strategies to the main stakeholders. QUALIFICATIONS:Bachelor’s degree in finance, Business, Economics, or related field. Experience in trade credit insurance, credit analysis or Accounts receivable covering large corporate is preferred. Well-versed with credit principles, policies, and procedures. Familiarity with accounting treatments related to insurance contracts and claims Excellent communication and negotiation skills. Strong analytical and numerical skills. Good control awareness. Ability to manage multiple tasks simultaneously. Have good initiative and interpersonal skills, able to work efficiently in a team and independently. Advanced skills in MS Office applications and experience in SAP AR module is highly preferred.

Egis is an international player active in architecture, consulting, construction engineering and mobility services. We create and operate intelligent infrastructures and buildings that respond to the climate emergency and contribute to more balanced, sustainable and resilient territorial development. Operating in 100 countries, Egis puts the expertise of its 19,500 employees at the service of its clients and develops cutting-edge innovations accessible to all projects. Through its wide range of activities, Egis is a key player in the collective organisation of society and the living environment of citizens all over the world.<br><br>With 3,500 employees across 8 countries in the Middle East, Egis has delivered over 700 complex development projects, stimulating economic growth and enhancing quality of life. Ranked among the top ten firms in the Middle East by Engineering News Record (ENR), Egis is committed to sustainable development. The Group’s operations in the Middle East are built on strategic acquisitions and a deep understanding of local market conditions. Egis has long history of providing comprehensive engineering, consulting, and project management services makes it a trusted partner for regional governments, investors, and developers.<br><br><br><br>Job Description<br><br>Duties include (not limited to):<br><br>Project Planning & Execution: Defining and clarifying the project scope, setting timelines, and establishing budgets. Facilitate meetings and presentations with clients and team members. Monitor project progress and adjust plans as needed. Team Leadership: Managing and motivating design teams, assigning tasks, and providing guidance. Stakeholder Communication: Keeping stakeholders informed on project progress, managing expectations, and addressing concerns. Resource Management: Coordinate project schedules, resources, and budgets for design initiatives, ensuring alignment with overall business objectives and stakeholder expectations. Quality Assurance: Overseeing the quality of design deliverables and ensuring they meet standards. Risk Management: Identifying potential risks and developing mitigation strategies. Budget Management: Tracking project expenses and ensuring adherence to budget guidelines. Experience of undertaking cost/commercial management as part of integrated, multi-organization, collaborative teams is preferred. Implement strategies to manage and control costs throughout the project lifecycle. Prepare detailed cost forecasts and budget reports, analyzing variances and identifying trends to support financial decision-making. Implement cost control measures and monitor project expenditures, addressing any issues that could lead to budget overruns. Facilitate communication and collaboration between design teams, marketing, product development, and external agencies to streamline workflows and resolve potential roadblocks. Develop and maintain detailed project plans, including timelines, milestones, and deliverables, using project management software to track progress effectively. Manage scope changes and potential risks throughout the design project lifecycle, implementing mitigation strategies to keep projects on track and within budget. Reporting: Prepare and present regular project status reports to stakeholders, highlighting key achievements, challenges, and upcoming activities. Conduct post-project reviews to identify lessons learned and implement process improvements for future design initiatives and team efficiency. <br><br><br>Qualifications<br><br>Qualifications<br><br>Bachelor’s degree in design, engineering, project management, or a related field. 10 years of experience in the design consulting sector. Proven experience in project management within a design or creative environment. Experience managing multiple projects simultaneously. Proficiency in project management tools and techniques. PMP certification is a plus<br><br><br>Additional Information<br><br>Key Skills:<br><br>Strong Project Management Skills: Ability to plan, organize, and manage multiple projects simultaneously. Excellent Communication Skills: Ability to effectively communicate with various stakeholders and teams. Leadership Skills: Ability to motivate and guide a team, fostering a collaborative environment. Problem-Solving Skills: Ability to identify and resolve issues that may arise during a project. Technical Proficiency: Familiarity with design software and project management tools. Understanding Design Principles: Knowledge of design fundamentals and best practices. Strong commercial acumen in managing contracts, budgets, risk, and profitability