Navigation Officer Jobs in Saudi
3635 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Take room service orders over the phone. Answer questions on menu selections, and check with kitchen staff. Answer guest questions or concerns regarding the origin, vintage, and style of various wines. Place and log call back for room service order. Notify guests and management of delays in service delivery. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day. Record transaction in MICROS system at time of order. Complete all closing reports, including MICROS reports. Process all payment methods. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: No related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>
<p>To manage all activities relevant to the Front Desk such as the reception, check in / out, cashiering, foreign exchange and assisting guest with inquiries.</p><p><b><br></b></p><p><b>Key Roles & Responsibilities</b></p><ul><li>Register and room all guest arrivals according to established procedures</li><li>Perform check in, check out and room change procedures and ensure all data are accurately entered into the hotel system</li><li>Maintain cashier float and ensure accurate daily report of all money received</li><li>Cash hotel guests personal and assist with currency exchange</li><li>Keep updated of all modifications to accounting policies and procedures</li><li>Attend to guests request of using the service of safety box at all times</li><li>Knowledgeable of all special promotion procedures for programs such as Seasonal Packages, Frequent Flyers Programs, and also Hotels Group Loyalty programs</li><li>Attend to guest s complaints, inquiries and requests, refer problems to supervisor/Assistant Manager if he/she unable to assist</li><li>Ensure that the guests depart the hotel with a positive impression of hotel service</li><li>Perform the audit balances and prepare all reports for audit in an orderly fashion</li><li>When on night shift, check night report, prepare morning report and prepare all necessary forms for guest arrivals</li><li>Maintain comprehensive knowledge of standard reservation procedures</li><li>Maintain exemplary department standards of behavior and appearance and attitude</li><li>Ensure front desk work area is kept clean and in an orderly state at all times</li><li>Is fully aware of the Credit policy</li><li>Adhere to policies and procedures</li><li>Perform related duties and special projects assigned</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Saudi National</p><p>Strong written and verbal communication skill in English and Arabic</p><p>Able to develop rapport with and gain support from Colleagues and Management staff</p><p>Ability to work cohesively with co-workers as part of a team</p><p>Ability to focus attention on guest needs, remaining calm and courteous at all times</p><p>Ability to promote positive relations with all guests and patrons</p><p>Able to exercise good judgment with difficult guests</p><p>Understanding and ability to work in a multi-cultural environment</p>
<h2 class="h5">Job description</h2>
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<span></span><p>.</p><br>Job Purpose <br><p>Oversee all stores operations like receiving, inspection, put away, issuance, picking goods, perpetual counting & system posting.</p><br>
<br><br>Key Accountability Areas <br><p>Inventory Management:</p><br>
<ul>
<li>Responsible for receiving, put-away, storing, issuing, and transferring of goods physically and system postings.</li>
<li>Maintain goods receipt register and safekeeping of sample/free of cost items.</li>
<li>Update bin locations in the system & for FG items to update/maintain the master file.</li>
<li>Perform perpetual stock counting & submit monthly report to superior.</li>
<li>Maintain FIFO policy, proper preservation of items based on its nature to avoid damages, leakages, and pilferages.</li>
</ul>
<p>Quality Control Support:</p><br>
<ul>
<li>Assist the QC personnel in incoming materials quality inspection tasks.</li>
<li>Preserve rejected goods, intimate, and follow-up with the Purchase Department for further actions.</li>
</ul>
<p>Scrap Management and Coordination:</p><br>
<ul>
<li>Arrange and coordinate scrap loading, verify loaded scrap, and non-returnable gate pass creation.</li>
</ul>
<p>Equipment Monitoring and Safety Compliance:</p><br>
<ul>
<li>Monitor and ensure the effective utilization of material handling equipment.</li>
<li>Ensure implementation of management systems.</li>
<li>Adhere to quality, safety, environmental, and other company policies.</li>
</ul>
<br><br>Role Accountability <br><p>HR Proficiency:</p><br>
<ul>
<li>Communicate effectively with peers and supervisors and show openness to directions and feedback.</li>
</ul>
<p>Delivery:</p><br>
<ul>
<li>Use tools and machinery within efficient cost and time.</li>
<li>Execute the operational activities as per delivery schedules and work instructions.</li>
</ul>
<p>Problem-Solving:</p><br>
<ul>
<li>Assist to solve any related issues arise and escalate any complex operational problems.</li>
</ul>
<p>Quality:</p><br>
<ul>
<li>Implement the quality standards for products, processes, or related activities.</li>
</ul>
<p>Business Process:</p><br>
<ul>
<li>Execute the tasks as per work routines and instructions.</li>
</ul>
<p>Compliance:</p><br>
<ul>
<li>Comply to related policy, procedures, and processes.</li>
</ul>
<br><br>Academic Qualification <br>Diploma Degree<br><br><br>Work Experience <br>Fresher - 0-2 years<br><br><br>Technical / Functional Competencies <br>Materials Handling<br>Hand/Power Tool Proficiency<br><br><br><br>
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Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
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<p><br></p><p>Drive7 offers high-quality products for automotive care, including paint protection film (PPF), wrap film (WF), and other solutions for vehicle protection.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>The Customer Service and Sales Specialist will greet customers in the showroom, providing a professional experience that reflects the quality of the brand. They will also be responsible for understanding customer needs, responding to inquiries, and offering appropriate consultations to assist them in selecting the best protective solutions for their vehicles, including PPF and WF products, while professionally explaining their benefits.</p><p><br></p><p>The role includes preparing price quotations, completing sales transactions, and following up with customers before and after service delivery to ensure their satisfaction and enhance their loyalty. Additionally, the specialist will handle customer feedback and complaints promptly and professionally, building long-term relationships with clients.</p><p><br></p><p>They will also organize the showroom, ensuring products are displayed optimally, coordinating with relevant departments to ensure efficient operations, while adhering to daily and monthly sales objectives and contributing to enhancing the company’s image through providing top-notch customer service and professional sales.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>The candidate should have experience in customer service/sales, preferably in the automotive sector. Excellent communication skills and the ability to build positive relationships with customers are essential, along with understanding their needs and professionally addressing their inquiries. Skills in persuasion and achieving sales objectives are also required. Familiarity with automotive care products is preferred, or a willingness to learn, along with a strong work ethic, good interpersonal skills, and the ability to work within a fast-paced team environment.</p><p><br></p><p>Why work with Drive7?</p><p><br></p><p>* Opportunities for professional development and growth.</p><p>* Ongoing training on products, customer service skills, and sales techniques.</p><p>* A supportive and dynamic work environment that encourages excellence and achievement.</p><p><br></p></div>
<h2 class="h5">Job description</h2>
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Company:MarshDescription:<p>Hello, </p><br><p>To complete the recruitment process, please click the “Apply” button. </p><br><p>You will be prompted to provide consent for personal data processing and to create your profile in Workday, our internal HR system. This involves entering basic information and uploading your CV. </p><br><p>If you have any questions, feel free to reach out to your Talent Acquisition Recruitment Coordinator. </p><br><p>Thank you! </p><br><p>Best regards, </p><br><p>Marsh Talent Acquisition Team</p><br><br><br><br><br><br><br><br><br><br>Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>Because every arrival sets the tone for something extraordinary. As a <strong>Front Office agent,</strong> you are the first point of connection and the lasting impression—bringing the brand to life through intuitive service, genuine warmth, and attention to detail. Acting as a key liaison between guests and the resort, you ensure every interaction is seamless, personalized, and delivered with precision. From check-in to departure, you anticipate needs, resolve requests with confidence, and create a sense of belonging that transforms each stay into a memorable experience.</p><br><p><strong>Key Responsibilities:</strong></p><br><ul><li><p>Warmly welcome all guests with genuine enthusiasm and a personalized approach.</p><br></li><li>Build strong guest relationships through recognition, personalization, and preference tracking</li><li><p>Conduct efficient check-ins and check-outs, ensuring all required guest information is accurately recorded and profiles are updated. </p><br></li><li><p>Escort guests to their rooms, when necessary, especially VIPs, ensuring a smooth and informative transition into the hotel experience. </p><br></li><li><p>Process payments, handle deposits, issue keys, and explain room and hotel features. </p><br></li><li><p>Scan passports and IDs as per Saudi regulatory compliance and ensure CID reporting accuracy. </p><br></li><li><p>Recognize repeat and VIP guests, anticipate their needs, and tailor the interaction accordingly. </p><br></li><li><p>Provide accurate information about the hotel’s facilities, outlets, and local area happenings. </p><br></li><li><p>Proactively manage guest requests and resolve issues or complaints efficiently, ensuring feedback is logged and followed up in the appropriate systems. </p><br></li><li><p>Handle special requests before, during, and after stays, ensuring guests feel genuinely cared for. </p><br></li><li><p>Maintain effective communication with other departments (Housekeeping, Concierge, Engineering, F&B, Reservations) to fulfill guest needs. </p><br></li><li><p>Maintain detailed shift handovers, ensuring seamless team transitions and continuity of guest service. </p><br></li><li><p>Attend daily briefings and remain informed on occupancy, arrivals, departures, events, and internal updates. </p><br></li><li><p>Operate the Property Management System confidently for all Front Office functions. </p><br></li><li><p>Manage the Reception email inbox professionally and timely. </p><br></li><li><p>Perform regular checks on registration cards, guest buckets, and ensure compliance with Data Quality Standards. </p><br></li><li><p>Monitor float accuracy, process currency exchanges, paid outs, and follow cash handling procedures. </p><br></li><li><p>Close cashier audits at shift end, ensuring alignment of balances and documentation. </p><br></li><li><p>Identify upselling opportunities across rooms, suites, F&B outlets, and spa supporting revenue targets. </p><br></li><li><p>Enroll guests into loyalty programs such as ALL ACCOR, aiming to meet or exceed set conversion goals. </p><br></li><li><p>Uphold the privacy and confidentiality of all guest information. </p><br></li><li><p>Comply with the hotel’s credit policy and all SOPs related to cashiering and guest services. </p><br></li><li><p>Adhere to all Health, Safety & Hygiene procedures, and be familiar with fire and emergency protocols. </p><br></li></ul><br>Qualifications<br><br><ul><li>Saudi National, Professional , polished, and confident in guest-facing environments</li><li>Energetic, adaptable, and able to thrive in a fast-paced environment</li><li>Strong written and verbal communication skill in English and Arabic</li><li>Ability to work cohesively with co-workers as part of a team</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li><li>Ability to promote positive relations with all guests </li><li>Able to exercise good judgment with difficult guests</li><li>Understanding and ability to work in a multi-cultural environment</li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
الهدف الوظيفي: الإشراف على تنفيذ عمليات إدارة مخاطر والتزام تقنية المعلومات، ومتابعة تطبيق السياسات والضوابط والمعايير المعتمدة، لضمان الامتثال للمتطلبات التنظيمية وأفضل الممارسات، والحد من المخاطر التقنية، وتعزيز الحوكمة واستمرارية الأعمال.المهام : الإشراف على تنفيذ عمليات إدارة مخاطر تقنية المعلومات وفق المنهجيات والسياسات المعتمدة، لضمان تحديد المخاطر وتقييمها ومعالجتها.متابعة تحديث سجل مخاطر تقنية المعلومات، وتقييم احتمالية وتأثير المخاطر، ورفع التوصيات اللازمة لمعالجتها.متابعة تنفيذ خطط معالجة المخاطر والإجراءات التصحيحية، وقياس مستوى التقدم وإغلاق الملاحظات.الإشراف على تطبيق متطلبات الالتزام بالسياسات والضوابط والأطر والمعايير المعتمدة، مثل COBIT وISO 27001 وISO 20000 والضوابط التنظيمية ذات العلاقة.تنفيذ ومتابعة أعمال التقييم الذاتي للالتزام (Compliance Assessment)، وتحليل نتائج الامتثال وتحديد فرص التحسين.التنسيق مع الإدارات ذات العلاقة لضمان تنفيذ متطلبات الحوكمة والالتزام ومعالجة حالات عدم الامتثال.متابعة أعمال التدقيق الداخلي والخارجي والجهات الرقابية، وتوفير الأدلة والوثائق المطلوبة، ومتابعة تنفيذ التوصيات.مراجعة وتقييم الضوابط التقنية والإجرائية، واقتراح التحسينات التي تسهم في تعزيز الامتثال وتقليل المخاطر.إعداد تقارير المخاطر والالتزام ومؤشرات الأداء، ورفعها للإدارة متضمنة أبرز المخاطر والتوصيات.نشر الوعي بممارسات إدارة المخاطر والالتزام، وتقديم الدعم الاستشاري للإدارات فيما يتعلق بالسياسات والضوابط والمعايير.متابعة توثيق السياسات والإجراءات وسجلات المخاطر والامتثال، وضمان تحديثها بشكل دوري.المهام العامة: متابعة تنفيذ السياسات والإجراءات والضوابط الخاصة بإدارة مخاطر والتزام تقنية المعلومات، وضمان الامتثال لها.المشاركة في تطوير وتحسين عمليات الحوكمة وإدارة المخاطر والامتثال وفق أفضل الممارسات.متابعة إعداد التقارير الدورية وقياس مؤشرات الأداء الخاصة بالمخاطر والالتزام.دعم مبادرات التحسين المستمر ورفع مستوى نضج الحوكمة وإدارة المخاطر.تنفيذ أي مهام أخرى تدخل ضمن نطاق الاختصاص والمستوى الوظيفي.المؤهلات العلمية : بكالوريوس في تقنية المعلومات، أو الأمن السيبراني، أو نظم المعلومات، أو هندسة الحاسب، أو إدارة الأعمال، أو أي تخصص ذي صلة.الخبرات: خبرة لا تقل عن 4 سنوات في مجال حوكمة تقنية المعلومات أو إدارة المخاطر أو الالتزام أو التدقيق أو الأمن السيبراني.الشهادات المهنية (يفضل): COBIT Foundation. ISO/IEC 27001 Foundation أو Lead Implementer. ISO 31000 Risk Management. CRISC. CGEIT. ITIL® 4 Foundation.المهارات الفنية:حوكمة تقنية المعلومات (IT Governance).إدارة مخاطر تقنية المعلومات (IT Risk Management).إدارة الالتزام (Compliance Management).إدارة الضوابط والرقابة الداخلية. COBIT. ISO 27001. ISO 20000. ISO 31000.تحليل المخاطر وإعداد التقارير.إدارة مؤشرات الأداء ولوحات المعلومات (Power BI، Excel).المهارات السلوكية: التفكير التحليلي.تقييم وإدارة المخاطر.الدقة والاهتمام بالتفاصيل.إعداد التقارير التنفيذية.مهارات التواصل والتنسيق.إدارة أصحاب المصلحة.حل المشكلات واتخاذ القرار.التخطيط والتنظيم.العمل بروح الفريق.
Roles, Responsibilities, Duties Responsible for own Safety at work sites,Extend support to QHSE Manager and Procurement team in reviewing and assessing the Contractors HSE prequalification. Attending clients and other stakeholders’ meetings related to HSE on behalf of the QHSE Manager and publishing minutes of meeting. Ensure all contractors and other personnel on site understand and comply with HSE requirements and regulations and strive towards zero harm to life and property. Provide adequate information, instructions, supervision, training, and TBT to Khidmah employees in matters related to HSE. Daily report any HSE violations, follow up on implementation of control measures and corrective actions to mitigate the risks and recommend disciplinary actions on safety violations to the QHSE Manager. Flexible and available on call for emergencies to work on holidays or outside working hours. Coordinate with Facility Managers/Supervisors and Client to ensure that compliance with regulatory requirements and instructions from regulatory authorities are met. Documentation for HSE management systems in line with ISO 9001:2015, ISO 14001:2015, ISO 50001:2011 and OHSAS 18001:2007 / ISO45001:2018 standards at sites. Review and approve method statements, risk assessments and emergency plans and Conduct site specific risk assessments/job analysis. Review and approve work permits submitted by both Khidmah, Khidmah Contractors and Client Contractors. Responsible for developing, Implementing, and updating evacuation plans, procedures and measures. Pandemic Illness Management and enforcement Coordinate with senior management concerning the implementation of the safety management system on-site and the ongoing instructions to all personnel in its use. Monitor, Direct and Lead the site team to implement ‘’I see, I fix, I report’ program. Monitor readiness and response to emergency situations through regularly held and documented drills. Conducting regular safety checks and escalating feedback and emergency issues to QHSE Manager and Facility Manager. Performing periodic and random HSE inspection as per the required KPI for the client requirements/ extra inspections for the site HSE improvements Performing regular site walks and documented checks to ensure cleanliness and hygiene of staff. Report functionality issues to FM team regarding technical equipment such as electrical doors, HV, LV systems, Fire protection systems, Fire Alert and Firefighting systems, HVAC systems, Gas systems, access control systems, storage and distribution systems are maintained in a safe manner. Ensure all operatives wear appropriate PPE on site. Coordinate and conduct monthly HSE committee at all responsible sites by including all relevant stakeholders. Document and maintain the records of monthly HSE committee meeting onsite with subject and attendance. Document, maintain and update all HSE incident, near misses and dangerous occurrence registers Facilitate COSHH assessments and advise FM team to maintain SDS at chemical store as per the UAE standard. Conduct incident investigation, identify the root cause and propose the necessary and relevant corrective actions required to close out the incidents. Conduct site safety inductions to all new staff of Khidmah and contractors. Compile and communicate all the information required for preparation of corporate HSE monthly report for further HSE departmental requirement. Working with other departments to integrate safety into all aspects of business operations.<br>Occupational and workplace Health and Safety responsibilities: In addition to all job specific responsibilities, all employees are required to adhere to all Khidmah health, safety and environmental (HSE) policies, procedures, practices, and relevant legal and statutory health, safety and environmental requirements and obligations. All employees are personally responsible to familiarize themselves with these policies, procedures, practices, updates, etc. Khidmah HSE department regularly updates existing and introduces new policies, procedures and practices and each employee is personally responsible to ensure they stay updated and compliant with all such updates and new additions.<br>Information Security responsibilities: Comply with Khidmah Information Security Policies Be aware of and fulfil their information security responsibilities Ensure whoever handles sensitive company information have taken the Security Awareness Training Know how to report a security incident (to IT Service Desk or Info Sec). Not Disable his/her OS firewall and/or Antivirus Restrict use to authorized purposes, Protect access accounts, privileges and associated passwords. Accept accountability of his/her individual user accounts and maintain confidentiality.<br>Business Continuity Responsibilities:Identifying potential threats and vulnerabilities. Evaluating the impact of disruptions on operations. Analyzing critical business functions. Determining recovery time objectives for essential services. Raising awareness of the BCP and individual responsibilities. Regularly testing the BCP through drills and simulations. Coordinating with departments to ensure continuity strategies are integrated. Continuously monitoring risks and plan effectiveness. Reviewing and updating the BCP regularly to reflect changes.
Job summary:يتولى المدير المالي التنفيذي قيادة وإدارة جميع الجوانب المالية في الشركة، ووضع الاستراتيجيات المالية التي تدعم تحقيق الأهداف والنمو المستدام. كما يشرف على إعداد التقارير المالية، وإدارة الميزانيات والتدفقات النقدية، وتحليل الأداء المالي، وضمان الامتثال للأنظمة واللوائح المالية، بالإضافة إلى تقديم التوصيات للإدارة العليا لاتخاذ القرارات الاستراتيجية المبنية على البيانات المالية. Task : إعداد وتنفيذ الاستراتيجية المالية للشركة بما يتوافق مع خطط النمو والتوسع ومشاريع التطوير العقاري.الإشراف على إعداد الميزانيات السنوية والتقديرية، ومتابعة الالتزام بها وتحليل الانحرافات ورفع التوصيات للإدارة العليا.إدارة التدفقات النقدية للشركة والمشاريع، وضمان توفر السيولة اللازمة للالتزامات التشغيلية والتطويريةالإشراف على إعداد التقارير المالية الدورية والسنوية، وضمان دقتها وامتثالها للمعايير المحاسبية والأنظمة ذات العلاقة.متابعة الأداء المالي للمشاريع العقارية من حيث التكاليف، المصروفات، الإيرادات، الهوامش، والربحية.مراجعة واعتماد خطط التمويل للمشاريع، والتنسيق مع البنوك والجهات التمويلية للحصول على التسهيلات اللازمةالإشراف على إدارة الحسابات، القيود المحاسبية، الذمم المدينة والدائنة، المدفوعات، التحصيل، والأصول الثابتةمراجعة وتحليل دراسات الجدوى المالية للمشاريع الجديدة، وتقييم العوائد والمخاطر المالية المرتبطة بها.الإشراف على إعداد وتحليل التدفقات النقدية لكل مشروع ومتابعة الاحتياجات التمويلية المتوقعة.مراجعة واعتماد المستخلصات والمدفوعات الخاصة بالمقاولين والاستشاريين والموردين وفق العقود ونسب الإنجاز المعتمدة.تطوير السياسات والإجراءات المالية والرقابية بما يضمن رفع كفاءة العمل وتقليل المخاطر الماليةضمان الالتزام بالأنظمة الزكوية والضريبية والمالية المعمول بها، ومتابعة الإقرارات والمتطلبات النظامية ذات العلاقة .التنسيق مع المراجعين الخارجيين والداخليين، ومتابعة متطلبات التدقيق وإقفال الملاحظات.إعداد التقارير والتحليلات المالية الداعمة لقرارات الإدارة العليا ومجلس الإدارة، بما يشمل الربحية، السيولة، المخاطر، والتوقعات المالية.مراقبة المصروفات التشغيلية والرأسمالية، والتأكد من توافقها مع الميزانيات المعتمدة وخطط الشركة .إدارة المخاطر المالية، بما في ذلك مخاطر السيولة، الائتمان، التكاليف، التمويل، والالتزامات التعاقدية.الإشراف على عمليات الإقفال الشهري والربع سنوي والسنوي، وضمان اكتمالها وفق الجداول الزمنية المحددة .دعم الإدارات المختلفة بالتحليلات المالية اللازمة لاتخاذ القرارات التشغيلية والاستثمارية.الإشراف على فريق العمل المالي وتطوير أدائه، وتوزيع المهام ومتابعة جودة المخرجات .المساهمة في تطوير أنظمة العمل المالية والتحول الرقمي والربط مع أنظمة الموارد المؤسسية ERP.إدارة ومتابعة التسهيلات البنكية والتمويلية، والتنسيق مع البنوك والجهات التمويلية للحصول على أفضل الحلول التمويلية التي تخدم احتياجات الشركة ومشاريعها.الإشراف على إدارة الصناديق الاستثمارية أو العقارية المرتبطة بأعمال الشركة، ومتابعة أدائها المالي والتزاماتها ومتطلباتها النظامية والتعاقدية.مراجعة ومتابعة شروط التسهيلات البنكية، بما يشمل حدود الائتمان، تكلفة التمويل، الضمانات، آجال السداد، والالتزامات المالية المرتبطة بها.إدارة العلاقة مع البنوك، شركات التمويل، مديري الصناديق، أمناء الحفظ، والمستشارين الماليين بما يحقق مصلحة الشركة.إعداد ومراجعة التقارير المالية الخاصة بالصناديق والتسهيلات البنكية، ورفع التوصيات للإدارة العليا بشأن الأداء والمخاطر والالتزامات المستقبلية.متابعة الالتزام بالاشتراطات المالية والتعاقدية الخاصة بالتمويل والصناديق، بما في ذلك التعهدات المالية، نسب التغطية، متطلبات الإفصاح، وأي التزامات دورية أخرى.قيادة وإدارة الأنشطة المالية للشركة بما يضمن سلامة المركز المالي، وكفاءة إدارة الموارد، والالتزام بالأنظمة والمعايير المالية المعتمدة، من خلال الإشراف على التخطيط المالي، الميزانيات، التدفقات النقدية، التقارير المالية، إدارة التكاليف، التمويل، والرقابة الداخلية، بما يدعم قرارات الإدارة العليا ويحقق أهداف الشركة في قطاع التطوير العقاري. Skills :قدرة عالية على التخطيط المالي والتحليل الاستراتيجي.معرفة قوية بالمعايير المحاسبية والتقارير المالية.إلمام بإدارة التدفقات النقدية والتمويل والميزانيات.قدرة على تحليل جدوى المشاريع العقارية وتقييم المخاطر المالية.مهارات قيادية وإدارية عالية.مهارات تفاوض واتصال فعّالة.دقة عالية في مراجعة الأرقام والتقارير والالتزامات المالية.القدرة على بناء السياسات والإجراءات والرقابة الداخلية.معرفة جيدة بإدارة الصناديق الاستثمارية والعقارية ومتطلباتها المالية والرقابية.قدرة عالية على إدارة التسهيلات البنكية والتفاوض مع البنوك والجهات التمويلية.فهم جيد لهياكل التمويل، الضمانات، التعهدات المالية، وجدولة الالتزامات.القدرة على تحليل تكلفة التمويل وأثرها على ربحية المشاريع والتدفقات النقدية.إجادة استخدام أنظمة تخطيط موارد المنشأة ERP، ويفضل الخبرة في أنظمة مثل Oracle Net Suite أو SAP أو Microsoft Dynamics أو ما يعادلها.إجادة استخدام برامج المحاسبة والأنظمة المالية لإدارة القيود، التقارير المالية، الحسابات، الذمم، المدفوعات، الأصول، والإقفال المالي.إتقان استخدام Microsoft Excel بمستوى متقدم، بما يشمل الجداول المحورية، المعادلات المالية، تحليل البيانات، النمذجة المالية، وإعداد التقارير.القدرة على إعداد النماذج المالية Financial Models ودراسات الجدوى وتحليل العوائد والتكاليف للمشاريع العقارية.إجادة إعداد وتحليل التدفقات النقدية Cash Flow Forecasts على مستوى الشركة والمشاريع والصناديق.القدرة على استخدام أدوات ذكاء الأعمال ولوحات المؤشرات BI Dashboards، مثل Power BI أو Tableau أو ما يعادلها.معرفة جيدة بأنظمة التقارير المالية وإعداد القوائم المالية وفق المعايير المحاسبية المعتمدة.الإلمام بتطبيقات إدارة الخزينة Treasury Management ومتابعة السيولة والتسهيلات البنكية والالتزامات التمويليةالقدرة على تحليل بيانات التكاليف والميزانيات والانحرافات المالية باستخدام الأدوات التقنية والأنظمة المالية.إجادة التعامل مع منصات البنوك الإلكترونية وأنظمة المدفوعات والتحويلات ومتابعة التسهيلات البنكية.معرفة جيدة بمتطلبات الفوترة الإلكترونية، والأنظمة الزكوية والضريبية، والمنصات الحكومية ذات العلاقة في المملكة العربية السعودية.القدرة على إعداد عروض وتقارير تنفيذية احترافية باستخدام Power Point وExcel لدعم قرارات الإدارة العليا ومجلس الإدارة.الإلمام بأنظمة إدارة المستندات والأرشفة الإلكترونية، خصوصًا العقود، المستخلصات، الضمانات، الاتفاقيات البنكية، وتقارير المشاريع.القدرة على تطوير النماذج المالية والرقابية الداخلية، مثل نماذج اعتماد الصرف، متابعة الميزانيات، إدارة المطالبات، ومراقبة التدفقات النقدية.معرفة جيدة بأدوات التحليل المالي والتقييم الاستثماري مثل NPV وIRR وROI وPayback Period وتحليل الحساسية.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<div dir="rtl"><h3 >نبذة عن الوظيفة</h3>
<p >تبحث شركة رواد الاستدامة للتشغيل والصيانة عن <strong >أخصائي خدمة عملاء</strong> للانضمام إلى فريقها في جدة، ضمن منطقة مكة المكرمة. هذا الدور مخصص للعمل بدوام كامل ويتطلب خبرة تتراوح من 0 إلى 1 سنة في مجال خدمة العملاء أو مجال ذي صلة.</p> <h3 >ملخص الدور</h3>
<p >يتولى أخصائي خدمة العملاء مسؤولية وضع وتحديد مؤشرات ومعايير الأداء والجودة في خدمة العملاء. يشمل الدور أيضاً المشاركة في صياغة وتحديث الإجراءات والأدلة الخاصة بخدمة العملاء، بالإضافة إلى تطوير برامج تهدف إلى تعزيز جودة ومهنية أنظمة خدمة العملاء. كما يتضمن تحليل رضا العملاء وتحديد نقاط القوة والضعف، وإعداد التقارير المتخصصة المتعلقة بهذا المجال.</p> <h3 >المهام والمسؤوليات الرئيسية</h3>
<ul >
<li >إجراء الدراسات والتحاليل المتخصصة بهدف وضع وتحديد مؤشرات الأداء الرئيسية ومعايير الأداء والجودة في خدمة العملاء، بالتنسيق مع إدارة الجودة، وضمان المتابعة المستمرة لها.</li>
<li >المشاركة في وضع وتحديث إجراءات وأدلة خدمة العملاء، بما في ذلك تفاصيل الاتصال بهم واستلام طلباتهم واستفساراتهم والرد عليها بفعالية وكفاءة ومهنية، والتنسيق مع الإدارات المعنية.</li>
<li >تطوير برامج متقدمة ومبادرات لضمان تحقيق ما يفوق توقعات واحتياجات المتعاملين من ناحية جودة ومهنية أنظمة خدمة العملاء، بهدف بناء نموذج متكامل للخدمة.</li>
<li >تحليل المعلومات والبيانات لتحديد نقاط القوة والضعف في أنظمة خدمة العملاء، وتحليل نتائج تقييم رضا العملاء، وتحديد الأنماط التكرارية للشكاوى والثغرات، ووضع الخطط لمعالجتها.</li>
<li >إعداد الوثائق والتقارير المتخصصة والمتعلقة بخدمة العملاء، وتقديم التوصيات والحلول المناسبة، وعرضها وتوضيحها وحفظها في قاعدة البيانات الخاصة بها وفقاً للسياسات والإجراءات المعتمدة.</li>
</ul> <h3 >المؤهلات والخبرات</h3>
<ul >
<li >خبرة عملية تتراوح من <strong >0 إلى 1 سنة</strong> في مجال خدمة العملاء أو إدارة الجودة أو مجال مشابه.</li>
<li >القدرة على إجراء الدراسات والتحاليل ووضع مؤشرات الأداء.</li>
<li >مهارات ممتازة في التواصل الشفهي والكتابي.</li>
<li >القدرة على إعداد التقارير والوثائق المتخصصة.</li>
<li >مهارات تحليلية قوية لتحديد المشكلات واقتراح الحلول.</li>
</ul> <h3 >موقع العمل ونوع الدوام</h3>
<p >يقع مقر العمل في <strong >جدة</strong>، ضمن منطقة مكة المكرمة، والوظيفة بدوام <strong >كامل</strong>.</p> <h3 >معلومات إضافية</h3>
<p >الراتب لهذه الوظيفة غير معلن وسيتم تحديده بناءً على المؤهلات والخبرة خلال عملية التوظيف.</p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About PULSE (MENA) PULSE (MENA) is a forward-thinking organization dedicated to delivering operational excellence and supporting innovation across the Middle East and North Africa. We value collaboration, efficiency, integrity, and continuous learning. Our remote-first culture empowers team members to contribute meaningfully while developing professionally in a supportive and inclusive environment. We are looking for a motivated, detail-oriented, and organized Entry-Level Administrative Professional to join our Operations team. This role is ideal for someone beginning their administrative career who enjoys organizing information, supporting teams, solving day-to-day operational challenges, and ensuring smooth business operations. Position Overview As an Entry-Level Administrative Professional, you will provide essential administrative and operational support to various departments across the organization. You will coordinate schedules, manage documentation, assist with internal communications, organize meetings, maintain accurate records, and help improve administrative processes. This position requires excellent organizational skills, strong written and verbal communication, attention to detail, and the ability to work independently in a fully remote environment.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma required; Associate's or Bachelor's degree in Business Administration, Management, Communications, or a related field is preferred.</li><li>0 - 2 years of administrative, office support, customer service, internship, or similar experience.</li><li>Strong organizational and multitasking abilities.</li><li>Excellent written and verbal communication skills in English.</li><li>High attention to detail and accuracy.</li><li>Ability to manage priorities and meet deadlines.</li><li>Comfortable working independently in a remote environment.</li><li>Professional attitude with strong interpersonal skills.</li><li>Willingness to learn new systems and administrative processes.</li><li>Previous internship or administrative support experience.</li><li>Experience working remotely or in a virtual team.</li><li>Familiarity with project coordination.</li><li>Knowledge of business communication standards.</li><li>Arabic language proficiency is a plus.</li><li>Microsoft Office (Word, Excel, PowerPoint, Outlook)</li><li>Google Workspace (Docs, Sheets, Slides, Drive, Calendar)</li><li>Video conferencing platforms (Zoom, Microsoft Teams, Google Meet)</li><li>Collaboration tools (Slack or similar)</li><li>Task management platforms (Asana, Trello, ClickUp, or Monday.com)</li><li>Cloud document management systems</li><li>Organization and planning</li><li>Time management</li><li>Communication</li><li>Professionalism</li><li>Confidentiality</li><li>Problem-solving</li><li>Adaptability</li><li>Collaboration</li><li>Initiative</li><li>Accountability</li><li>Attention to detail</li><li>Customer service mindset</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Reservations Agent is responsible for handling all reservation enquiries efficiently and professionally while maximizing room revenue and delivering exceptional guest service. The role ensures reservation accuracy, promotes the resort's facilities and experiences, and creates a seamless booking experience aligned with the standards of Gamra by Mantis and Accor.</p><p><strong>Key Responsibilities</strong></p><p><strong>Reservations</strong></p><ul><li>Handle reservations received via telephone, email, website, travel agents, and online channels.</li><li>Process new bookings, amendments, cancellations, and special requests accurately and promptly.</li><li>Ensure all reservations are entered correctly into the Property Management System (Opera Cloud or equivalent).</li><li>Verify room availability, rates, packages, and booking restrictions.</li><li>Upsell room categories, resort experiences, and promotional offers to maximize revenue.</li><li>Maintain accurate guest profiles and reservation records.</li></ul><p><strong>Guest Service</strong></p><ul><li>Respond to guest enquiries professionally and within established response times.</li><li>Provide accurate information about the resort, accommodations, restaurants, activities, and local attractions.</li><li>Coordinate special requests with relevant departments to ensure guest satisfaction.</li><li>Handle guest concerns and escalate issues when necessary.</li></ul><p><strong>Revenue & Sales</strong></p><ul><li>Promote direct bookings whenever possible.</li><li>Support the achievement of occupancy, ADR, and revenue targets.</li><li>Assist in implementing promotional offers and revenue strategies.</li><li>Monitor reservation trends and communicate booking patterns to management.</li></ul><p><strong>Coordination</strong></p><ul><li>Work closely with Front Office, Housekeeping, Sales, Finance, and other departments to ensure smooth operations.</li><li>Communicate VIP arrivals, group bookings, and special requests.</li><li>Ensure room allocation requirements are updated before guest arrival.</li></ul><p><strong>Administration</strong></p><ul><li>Prepare daily reservation reports and arrival lists.</li><li>Ensure all correspondence is filed and maintained accurately.</li><li>Follow reservation policies, procedures, and brand standards.</li><li>Maintain confidentiality of guest information.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Diploma or Bachelor's Degree in Hospitality Management, Tourism, Business Administration, or a related field.</p><p>Minimum 1 2 years of experience in Reservations, Front Office, or Guest Services within a hotel or resort.</p><p>Experience in hotel environment is preferred.</p><p>Excellent spoken and written English; Arabic is highly preferred.</p><p>Strong sales and customer service skills.</p><p>Proficiency in Microsoft Office applications.</p><p>Experience with Opera Cloud or a similar Property Management System is an advantage.</p><p>Good understanding of reservation procedures, distribution channels, and revenue principles.</p><p>Knowledge of the Al Baha region and local attractions is an advantage.</p><p>Basic knowledge of Saudi Labour Law and hospitality regulations is desirable.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>First impressions are everything! As a Front Office Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. What you will be doing: Welcome and bid farewell to guests in accordance with hotel standards while providing professional and friendly service. Perform check-in and check-out procedures accurately and efficiently. Handle guest requests, complaints, and special requirements by coordinating with relevant departments and ensuring prompt resolution. Monitor guest accounts, process payments, and maintain accurate front office records. Provide guests with information regarding hotel services, facilities, and local attractions. Manage incoming phone calls, respond to inquiries, and direct calls to the appropriate departments. Assist with preparations for VIP arrivals, group check-ins, and special events. Complete shift handovers accurately and communicate daily operational updates to the next shift. Deliver personalized service to enhance guest satisfaction and contribute to a memorable guest experience. Proudly promote the hotel facilities, looking for opportunities to enhance a guest s stay through up-selling</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Strong service-oriented mindset with a professional approach, consistently prioritizing guest satisfaction. Good command of English. Proficient in using Opera PMS and familiar with hotel property management and front office systems. Preferably experienced in front office operations within international or similar chain hotels. Strong verbal and written communication skills, with the ability to interact effectively with guests from diverse cultural backgrounds. Friendly, positive, and guest-focused attitude. Proven problem-solving, decision-making, and crisis management skills, with the ability to handle guest complaints professionally. Ability to work in a fast-paced environment and adapt to shift-based working schedules. Strong team player with the ability to collaborate effectively across departments. Detail-oriented, responsible, and well-organized working style. Well-presented, professional appearance aligned with corporate standards and strong representational skills. Proficient in Microsoft Office applications and capable of supporting basic reporting tasks.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La </span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></p><br><br>
<br>
<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li>
<li><span><span><span>5 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities. </span></span></span></li>
</ul>
<br>
<p><span><span><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span>To be responsible of Ensuring that calls to the Service Centre are promptly answered and requests are followed through to the concerned department.</span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span>As a Service Centre, we rely on you to,</span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span>To have knowledge of the operational systems at Telephone / Service Centre<br>e.g. PABX / Call Centre System / Call Accounting Software.</span></span></li>
<li><span><span>To have knowledge of Shangri‐La’s standard operating policies and procedures for the Service Centre.</span></span></li>
<li><span><span>Ensures all calls from guests and external calls are handled professionally and with care adhering to hotel’s and Shangri‐La policies and procedures.</span></span></li>
<li><span><span>Ensures correct transmission and receipt of facsimile.</span></span></li>
<li><span><span>Accurately records all requests for wake‐up calls and ensures they are handled correctly.</span></span></li>
<li><span><span>Answer all incoming calls.</span></span></li>
<li><span><span>Records and channels guest request to appropriate departments, If required, performs follow‐up calls to guests concerned to ensure service / facility defect has been rectified to satisfaction.</span></span></li>
<li><span><span>Makes operator assisted calls</span></span></li>
<li><span><span>Records guest’s messages</span></span></li>
<li><span><span>Knows all the Emergency Procedures of the hotel and how to handle them.</span></span></li>
</ul>
<br>
<p><span><span><strong><u><span><span><span>What we are Looking For:</span></span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span>At least 1 year working experience.</span></span></li>
<li><span><span>Ability to work flexible hours and shifts.</span></span></li>
<li><span><span>Communicates and writes with fluency in English (as well as the Arabic language).</span></span></li>
<li><span><span>Responsible and able to take initiative.</span></span></li>
<li><span><span>Pleasant, friendly, and cheerful attitude.</span></span></li>
<li><span><span><em>This Position is for Saudi Nationals Only</em></span></span></li>
</ul>
<br>
<p><span><strong>Why Join Us:</strong></span></p><br><br>
<br>
<ul>
<li><span>A workplace that values your passion and supports self-realization and personal growth. </span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
</ul>
<br>
<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
<br>
<br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About the Role We're looking for a highly organized and motivated Entry-Level Administrative Professional to support our remote Operations team. In this role, you'll help keep day-to-day business activities running efficiently by providing administrative, operational, and coordination support across multiple departments. This opportunity is ideal for someone beginning their career who enjoys staying organized, solving problems, and working collaboratively in a fast-paced remote environment. You'll gain hands-on experience with business operations while contributing to projects that help teams stay productive and connected.</p><p><b>Key Responsibilities</b></p><ul><li>Operations & Administrative Support: Provide daily administrative support to internal teams across the organization. Coordinate calendars, schedule meetings, and assist with meeting preparation. Track action items and support project follow-ups to ensure tasks are completed on time. Maintain organized workflows and help improve operational efficiency.</li><li>Office & Process Coordination: Maintain internal documentation, shared resources, and operational trackers. Assist with onboarding activities, including documentation and team coordination. Perform data entry, record maintenance, and basic reporting tasks. Help identify opportunities to improve administrative processes and streamline workflows.</li><li>Communication & Collaboration: Serve as a dependable point of contact for internal operational requests. Communicate professionally with cross-functional teams in a fully remote environment. Collaborate across departments to ensure projects and administrative tasks are completed accurately and efficiently.</li><li>Systems & Data Management: Maintain accurate information across internal systems and databases. Organize digital files and support document management best practices. Follow established procedures to ensure data accuracy, consistency, and compliance.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>0 2 years of administrative, operations, office support, or related experience (internships are welcome).</li><li>Strong organizational skills with exceptional attention to detail.</li><li>Excellent written and verbal communication skills.</li><li>Ability to prioritize multiple tasks while working independently in a remote environment.</li><li>Self-motivated, proactive, and eager to learn.</li><li>Proficiency with Google Workspace, Microsoft Office, or similar productivity software.</li><li>Experience with CRM platforms or other business systems is a plus, but not required.</li></ul><p></p></section>
Overall Purpose of the Job To support the delivery of UoM – Dubai's Careers, Alumni, Employer and Community Engagement activities by coordinating programmes, events, communications, stakeholder engagement activities, surveys, and data management processes across the student lifecycle. The post holder will support student engagement, career development activities, alumni engagement initiatives, employer relations activities, mentoring programmes, community engagement initiatives, and institutional events, while ensuring accurate data capture and reporting within institutional systems.<br>Key Responsibilities1. Student Engagement & Career Services· Coordinate onboarding career activities and student engagement initiatives.· Schedule and coordinate career coaching clinics, appointments, and follow-up activities.· Organise career workshops, webinars, masterclasses, networking sessions, and employer engagement activities.· Support the delivery of career readiness initiatives, including CV reviews, Linked In optimisation, interview preparation, and career development sessions.· Promote career services, opportunities, events, and resources to students.· Maintain records of student participation and engagement activities.· Track attendance and engagement across career development activities.· Assist with the distribution and collection of student surveys and feedback.· Advise and support students throughout their Live Business Projects (LBP) and Live Capstone Projects (LCP) <br>2. Alumni Engagement & Student-Alumni Integration· Coordinate Alumni Buddy, Mentor Me, and other alumni engagement programmes.· Support alumni networking events, webinars, guest speaker sessions, and engagement campaigns.· Assist with alumni ambassador and regional alumni chapter activities.· Maintain alumni contact records and engagement data.· Coordinate communications with alumni through approved channels and platforms.· Record and track alumni participation as mentors, speakers, advisors, volunteers, employers, and ambassadors.· Support initiatives that strengthen student-alumni connections throughout the student lifecycle.<br>3. Employer & Industry Engagement· Maintain employer, industry partner, and stakeholder databases.· Coordinate employer visits, guest lectures, industry panels, company presentations, and networking activities.· Promote employment, project, mentoring, and career development opportunities to students and alumni.· Support employer engagement campaigns and communications.· Assist with the administration of employer surveys and feedback activities.· Record employer interactions and engagement activities within institutional systems.· Support the coordination of talent pipeline and employer partnership initiatives.<br>4. Community Engagement & Social Responsibility· Coordinate volunteering, social responsibility, and community engagement activities.· Support the organization of masterclasses, workshops, community events, and outreach initiatives.· Assist with participant registration, attendance tracking, and communications.· Maintain records relating to volunteering hours, participation, and community impact activities.<br>5. Events Coordination· Coordinate the planning and delivery of careers, alumni, employer, community, and networking events.· Manage event registrations, invitations, attendance tracking, and post-event communications.· Liaise with internal and external stakeholders regarding event logistics.· Coordinate venue bookings, suppliers, speakers, and event materials where required.· Collect and compile event feedback and participation data.<br>6. Data Management & Reporting· Maintain accurate student, alumni, employer, and stakeholder records within Educore and other institutional systems.· Update engagement records, communication logs, attendance records, and activity data.· Manage Graduate Destination Survey (GDS+) data collection activities.· Assist with data validation and record maintenance.· Prepare routine reports relating to participation, engagement, attendance, and stakeholder activities.· Ensure compliance with institutional data management and confidentiality requirements.<br>7. Communications & Marketing Support· Prepare and distribute communications to students, alumni, employers, and partners.· Support newsletters, promotional campaigns, event communications, and social media activities.· Manage the preparation of success stories, testimonials, case studies, and impact reports.· Support communication activities related to careers, alumni, employer, and community engagement initiatives.<br>General Responsibilities· Build and maintain positive working relationships with students, alumni, employers, academic colleagues, and external stakeholders.· Represent UoM – Dubai at events, exhibitions, networking activities, and community initiatives when required.· Work collaboratively with colleagues across departments to support institutional objectives.· Support special projects and initiatives as required.· Occasionally work evenings or weekends to support events and engagement activities.· Undertake any other duties appropriate to the grade and responsibilities of the post.· Support special projects for the University of Manchester – Dubai.· Occasionally travel to attend events, exhibitions and related meetings and trainings within the Middle East region and overseas Essential Knowledge, Skills & Experience Qualifications Bachelor's degree or equivalent professional qualification<br>Experience· Experience in Higher Education, Student Services, Careers Services, Alumni Relations, Employer Engagement, Events Management, Marketing, or a related field.· Experience coordinating events, projects, or stakeholder engagement activities.· Experience maintaining databases, records, or CRM systems.· Skills & Competencies· Excellent interpersonal and communication skills.· Strong organisational and administrative skills.· Ability to coordinate multiple activities and meet deadlines.· Strong attention to detail and data accuracy.· Ability to build positive relationships with a diverse range of stakeholders.· Good report preparation and data management skills.· Proficiency in Microsoft Office applications and CRM/database systems.· Ability to work independently and as part of a team.· Professional, customer-focused, and service-oriented ap<br>Desire Knowledge, Skills & Experience· Experience within the Higher Education sector.· Experience supporting alumni relations, careers services, or employer engagement activities.· Experience using student management systems, CRM platforms, or engagement management systems.· Experience supporting mentoring, volunteering, or community engagement programmes.· Knowledge of graduate employability, alumni engagement, or stakeholder relationship management.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Summary:
<p><span>Help, assist, and support the implementation of the Quality and Food Safety management system in the plant to ensure products compliance to specifications through continuous monitoring, testing and inspection. Ensure adherence to Quality and Food Safety processes and liaise with stakeholders to take immediate actions whenever needed. Support building of necessary competencies to all concerned parties to ensure proper understanding and implementation of the requirements so that Quality and Food Safety targets are achieved.</span></p>
<p><b><span>Key Accountabilities:</span></b></p>
<ul>
<li><span>Put the </span><span>Quality and Food Safety </span><span>Policy into implementation and assume all responsibilities assigned in the </span><span>Quality and Food Safety </span><span>Management System.</span></li>
<li><span>Conduct inspections and analysis on the raw material, packaging material, processing and finished products quality versus specifications as per the inspection plan and prepare related reports.</span></li>
<li><span>Monitor the adherence to Food Safety, Good Manufacturing Practices (GMPs) and hygiene requirements.</span></li>
<li><span>Conduct behavioral safety observations as assigned by plant </span><span>Quality and Food Safety </span><span>Manager.</span></li>
<li><span>Conduct online testing of quality parameters as per the testing program requirements.</span></li>
<li><span>Note any deviations and communicate to the stakeholders and ensure proper course of action is immediately taking place including hold and release of any nonconforming product according to the Hold and release procedure.</span></li>
<li><span>Perform Quality and Food Safety incidents root cause analysis and trend analysis.</span></li>
<li><span>Verify and validate undertaken actions to ensure their effectiveness in delivering required improvements.</span></li>
<li><span>Support the </span><span>Quality and Food Safety </span><span>training program as assigned by the plant </span><span>Quality and Food Safety </span><span>Manager.</span></li>
<li><span>Conduct Sanitation and Pest Control verification as per procedure requirements.</span></li>
<li><span>Provide </span><span>Quality and Food Safety </span><span>advice/guidance/coaching to the plant team and identify common competency gaps to be addressed in the relevant training programs.</span></li>
<li><span>Support the </span><span>Quality and Food Safety </span><span>Management System development and continuous improvements through active participation as assigned by the plant </span><span>Quality and Food Safety </span><span>Manager.</span></li>
<li><span>Recognize and embrace positive behaviors and practices.</span></li>
<li><span>Ensuring calibrations of all </span><span>Quality and Food Safety </span><span>control equipment (metal detectors, primary and secondary weighers and check weighers, X-rays, seal checkers, balances…etc.).</span></li>
<li><span>Any other actions or responsibilities assigned by the direct manager that is in line and supports the job main purpose.</span></li>
</ul>
</div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Job Requirements:</p>
<ul>
<li><span>· </span><span>Educational level: Bachelor's degree</span></li>
<li><span>· </span><span>Specific diploma/education: Food Safety Management related certificate (ISO 22000, BRC, IFS, or similar).</span></li>
<li><span>· </span><span>Minimal experience: 3-5 years in food factories, preferably dairy.</span></li>
<li><span>· </span><span>Excellent communication and presentation skills and the ability to engage with and influence the behaviors of others internally and externally without direct reporting relationship.</span></li>
<li><span>· </span><span>Problem solving and strong analytical thinking (root-cause analysis, setting action plans…etc.).</span></li>
<li><span>· </span><span>Languages: English and preferably Arabic as an addition.</span></li>
</ul></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.<br>Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>