Management Information Systems in Saudi

About the Role<br>Catchers is hiring an Information Technology Lead (IT Lead) to own web, CRM, and systems management across the agency, driving automation, integration, and continuous improvement of our digital ecosystem.<br>Qualifications Strong experience in Web, CRM, and System Management Hands-on experience with Airtable, automation tools, and system integrations Experience with data security and privacy compliance, including access permissions, backups, and breach protocols Experience managing vendor relationships and third-party tech contracts (hosting, software licenses, agencies) AI-aware and automation-driven mindset with curiosity for emerging technologies Highly tech-savvy, adaptable, and execution-focused Strong problem-solving, organizational, and communication skills, including explaining technical issues to non-technical stakeholders8–10 years of hands-on experience in Web, CRM, and System management, with early exposure to modern technologies and continuous evolution alongside AI, automation, and digital platforms<br>Responsibilities:Maintain and optimize the company website Manage CRM systems and oversee integrations Structure and automate workflows using Airtable Oversee IT operations, system performance, and data integrity Support business teams with reliable, scalable technology solutions Drive continuous improvement across the company’s digital ecosystem<br>Requirements Fluent in Arabic and English Immediate availability preferred

Position Overview We are looking for a motivated Service Desk Agent to join our IT support team. The ideal candidate will provide first-level technical support to end-users, troubleshoot IT-related issues, and ensure timely resolution of incidents and service requests while delivering an excellent customer support experience.<br>Responsibilities Provide first-line technical support for hardware, software, network, and application-related issues. Log, categorize, prioritize, and resolve incidents and service requests in accordance with established SLAs. Diagnose and troubleshoot common IT issues using remote support tools and standard troubleshooting procedures. Escalate complex or unresolved issues to the appropriate Level 2 or specialized support teams. Maintain accurate documentation of incidents, resolutions, and user interactions within the service management system. Communicate effectively with end-users by providing timely updates and ensuring a high level of customer satisfaction. Assist with user account management, password resets, and basic system administration tasks. Contribute to the knowledge base by documenting recurring issues and solutions.<br>Requirements2–3 years of experience in an IT Service Desk, Help Desk, or Technical Support role. Bachelor's degree in Computer Science, Information Technology, or a related field. Strong knowledge of Windows operating systems, Microsoft Office 365, and common desktop applications. Basic understanding of networking concepts, Active Directory, and IT support best practices. Familiarity with ITSM tools such as Service Now, Jira Service Management, or similar ticketing systems is an advantage. Excellent troubleshooting, communication, and customer service skills. Ability to prioritize tasks, work under pressure, and manage multiple support requests simultaneously. ITIL Foundation certification is a plus. Saudi Nationals are encouraged to apply

Position Overview We are looking for a motivated IT Field Support Engineer to join our IT team. The ideal candidate enjoys solving technical issues and providing exceptional end-user support. In this role, you will be responsible for supporting desktops, laptops, printers, and enterprise applications, while troubleshooting hardware, software, and network-related issues to ensure timely resolution and a seamless user experience. Responsibilities Provide first-line technical support for desktops, laptops, printers, and other end-user devices. Troubleshoot and resolve hardware, software, operating system, and basic network issues. Support enterprise applications and assist users with application-related incidents. Log, track, and manage incidents and service requests through the organization's ITSM tool. Escalate complex technical issues to appropriate support teams when required. Install, configure, and maintain IT hardware and software. Ensure timely resolution of support requests while meeting defined service levels. Maintain accurate documentation of incidents, resolutions, and support activities. Deliver professional, customer-focused technical support to end users. Requirements Bachelor's degree in Computer Science, Information Technology, or a related field is preferred.2–3 years of experience in IT support, desktop support, or field support. Strong knowledge of Windows operating systems, desktop and laptop troubleshooting. Experience supporting printers, enterprise applications, and basic networking concepts. Familiarity with ITSM/service desk tools for incident and request management. Excellent troubleshooting, problem-solving, and communication skills. Ability to prioritize tasks and work independently in a fast-paced environment. Bachelor's degree in Computer Science, Information Technology, or a related field is preferred. Saudi Nationals are encouraged to apply

Role: Identity and Entitlement Management Specialist (IAM / PAM) Headcount: 2Minimum Qualification: Bachelor’s degree Minimum Experience: 6 years Location: Ministry of Culture, Al-Diriyah, Riyadh Role Summary We are seeking an experienced Identity and Entitlement Management Specialist (IAM / PAM) to manage and govern identity lifecycle, access controls, authentication, identity governance, and privileged access across enterprise systems. The role will focus on ensuring secure and compliant identity management, implementing least-privilege access, monitoring privileged activities, supporting access reviews, and coordinating with cybersecurity and business stakeholders. Minimum Qualifications Bachelor’s degree in Computer Science, Information Security, Cybersecurity, or a related field. Minimum 6 years of experience in IAM governance, engineering, or operations. Certification in IAM, PAM, CISSP, Microsoft Identity, or an equivalent certification is an advantage. Key Requirements Strong experience with Identity Governance and Administration (IGA) and Privileged Access Management (PAM) platforms. Strong understanding of identity lifecycle management, access control models, and entitlement management. Experience integrating IAM solutions with enterprise applications, directories, HR systems, and other business systems. Practical experience with SSO, MFA, modern authentication, and Zero Trust principles. Experience implementing least privilege and segregation of duties. Understanding of security standards, regulatory requirements, and access governance practices. Strong stakeholder management, analytical, documentation, and reporting skills. Key Responsibilities – Identity and Access Management Manage the complete identity lifecycle, including Joiner, Mover, and Leaver (JML) processes. Manage identity provisioning and deprovisioning across connected systems. Investigate provisioning failures, synchronization issues, and identity inconsistencies. Review and track access requests and ensure appropriate approvals are obtained. Manage authentication services, including SSO and MFA. Investigate abnormal login behavior, authentication failures, and suspicious access attempts. Monitor synchronization between HR systems, directories, identity sources, and connected applications. Support periodic access certification and entitlement review campaigns. Identify and remediate inactive, orphan, excessive, or inappropriate accounts and privileges. Monitor IAM-related security alerts and coordinate with cybersecurity teams on identity-related incidents. Prepare IAM reports covering access reviews, authentication activities, identity risks, and policy compliance. Track identity-related security findings and coordinate corrective actions through closure. Prepare periodic reports on identity governance, access reviews, and identity-related risk indicators. Key Responsibilities – Privileged Access Management Govern privileged accounts and entitlements across systems, applications, databases, and infrastructure. Review privileged access requests and ensure appropriate approvals and business justifications are provided. Monitor privileged sessions and identify unauthorized or suspicious administrative activities. Investigate alerts related to abnormal privileged activity and policy violations. Implement and govern Just-in-Time (JIT) and on-demand privileged access. Ensure appropriate controls are applied to shared and generic privileged accounts. Review privileged session logs and recordings to support investigations and risk assessments. Identify and remediate unnecessary, inactive, or over-privileged accounts. Enforce least privilege and segregation of duties (SoD) principles. Coordinate periodic reviews of privileged accounts and entitlements with system and business owners. Ensure privileged access activities are properly monitored, controlled, and traceable. Preferred Technical Exposure IAM / IGA platforms PAM platforms Microsoft Entra ID / Active Directory SSO and MFA solutions Identity provisioning and lifecycle management Access certification and entitlement management Privileged session management Just-in-Time access Role-Based Access Control (RBAC) Security monitoring and identity-related incident response Core Competencies IAM & PAM Governance Identity Lifecycle Management Access Governance Privileged Access Management Authentication & Authorization Risk & Compliance Stakeholder Management Security Monitoring Reporting & Documentation Problem Solving

We Are Hiring: IT Systems & Infrastructure Administrator Company Description Osama Abdulaziz Aldheeshi Factory for Industry (Al-Dheeshi Factory) is a trading, manufacturing and contracting company operating in the Kingdom of Saudi Arabia. The company specializes in manufacturing trailers and axles, providing maintenance and repair services, and delivering contracting and trading solutions. It also trades and distributes trailer components across the Saudi market, sourcing products from international suppliers. We are committed to professionalism, operational efficiency, product quality and long-term customer relationships. Role Description We are seeking an experienced and hands-on IT Systems & Infrastructure Administrator to manage and support the company’s complete IT environment. This is a full-time, on-site role based primarily in Al Kharj Industrial City, with responsibility for supporting company operations in both Al Kharj and Riyadh. The selected candidate will be responsible for Microsoft administration, networking, cybersecurity, ERP support, business applications, systems integration and day-to-day technical operations. Key Responsibilities• Administer Microsoft 365, including Exchange Online, Share Point, Microsoft Teams and One Drive• Manage Microsoft Entra ID, user accounts, administrative roles, MFA, Conditional Access and access-control policies• Configure and administer Microsoft Intune, including device enrolment, compliance policies, application deployment and endpoint management• Manage relevant Microsoft Azure resources, cloud services, backups and security controls• Administer Windows servers, operating systems, storage, virtualization and core business applications• Manage company networks, firewalls, routers, switches, VLANs, VPNs, load balancers and internet connections• Maintain secure and reliable connectivity between the company’s Al Kharj and Riyadh locations• Administer and support ERP systems and coordinate their integration with finance, HR, sales, procurement, inventory and operational applications• Support the integration of Microsoft platforms, ERP systems and other business applications• Monitor system availability, performance, cybersecurity and data integrity• Implement endpoint protection, security updates, access controls and incident-response procedures• Manage and regularly test backups, disaster-recovery arrangements and business-continuity procedures• Provide advanced technical support and resolve hardware, software, network and access-related issues• Maintain network diagrams, system configurations, administrator-access records, IT asset registers and operating procedures• Manage software licences, domains, hosting services, IT vendors and technology service providers• Recommend and implement IT improvements that enhance operational efficiency, reliability and security• Ensure that company systems, administrator accounts, passwords, configurations and technical documentation remain properly secured and under company control Qualifications• Bachelor’s degree in Information Technology, Computer Science, Information Systems or a related discipline, or equivalent professional experience• Strong hands-on experience with Microsoft 365, Microsoft Entra ID, Microsoft Intune and Azure• Strong system-administration experience covering Windows servers, operating systems, virtualization, backups and security hardening• Strong network-administration knowledge covering LAN/WAN, routing, switching, firewalls, VLANs, VPNs and network monitoring• Practical experience supporting ERP systems and integrating business applications• Strong understanding of cybersecurity, endpoint protection, identity management, access control and disaster recovery• Ability to independently manage and maintain a complete corporate IT environment• Strong troubleshooting, documentation, communication and vendor-management skills• Relevant Microsoft, Cisco, Fortinet, Linux or cybersecurity certifications will be an advantage• Experience in manufacturing, industrial or contracting environments will be preferred• Ability to work on-site in Al Kharj and support the Riyadh location when required This is a hands-on technical role, not only a vendor-coordination or basic user-support position. The successful candidate must be capable of directly administering, securing, documenting and improving the company’s IT systems and infrastructure. Employment Type: Full-time, on-site Primary Location: Al Kharj Industrial City Additional Location Supported: Riyadh, Saudi Arabia Candidates are encouraged to apply directly through Linked In. Alternatively, qualified candidates may send their CV to hr@aldheeshi.com with the subject:Application – IT Systems & Infrastructure Administrator Candidates applying by email are requested to mention their current location, notice period, availability to join and expected monthly salary in SAR.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Qiddiya Investment Company is seeking an experienced and strategic Manager - Cybersecurity Threat Management to lead our threat management initiatives. In this leadership role, you will be responsible for overseeing the detection, analysis, and mitigation of cybersecurity threats to safeguard the organization's critical information assets and infrastructure. You will drive the development and execution of advanced threat intelligence programs and incident response strategies, collaborating with various teams to ensure a proactive and effective security posture. Key Responsibilities Lead the cybersecurity threat management program, including threat intelligence collection, analysis, and dissemination. Oversee incident detection and response activities, ensuring timely and effective handling of security incidents. Develop and implement advanced threat hunting and mitigation strategies tailored to organizational risks and needs. Collaborate with internal and external stakeholders to enhance threat intelligence sharing and coordination. Manage and mentor the cybersecurity threat management team, fostering skill development and knowledge sharing. Prepare and present threat intelligence reports and risk assessments to senior leadership and stakeholders. Stay abreast of emerging threats, tactics, and technologies, integrating new knowledge into threat management processes. Ensure compliance with relevant cybersecurity standards, policies, and regulations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Cybersecurity, Information Technology, or a related field. 6+ years of experience in cybersecurity threat management, incident response, or related fields. Deep understanding of threat intelligence frameworks, security operations, and incident response methodologies. Proven leadership and team management experience. Familiarity with advanced threat detection tools and technologies. Excellent analytical, communication, and interpersonal skills. Relevant certifications such as Certified Information Systems Security Professional (CISSP), Certified Threat Intelligence Analyst (CTIA), or GIAC Certified Incident Handler (GCIH) are highly desirable.</p><p></p></section>

We are seeking an experienced and highly organized IT Program Manager to lead complex Infrastructure and IT Service Operations projects within the banking and financial services sector. This role will be instrumental in ensuring the reliability, scalability, and compliance of SAMA requirements and our BT systems and services, supporting mission-critical banking applications, core systems, and service platforms.<br>The ideal candidate will have extensive experience managing IT infrastructure initiatives (data center transformation, cloud migration, endpoint security, etc.) and IT service delivery improvements (ITIL/ITSM, automation, performance monitoring) in a regulated financial environment. Key Responsibilities:Program Management & Delivery:Lead and manage multi-stream programs involving IT infrastructure modernization, network upgrades, server/cloud platforms, and service management optimization. Regulatory Compliance & Security:Ensure all infrastructure and IT service operations projects adhere to banking regulations and internal BT governance policies, including audit readiness and cybersecurity requirements. Stakeholder Engagement:Act as the liaison between BT, business stakeholders, risk/compliance teams, and vendors. Provide transparent communication on program status, issues, and milestones to senior executives. IT Service Operations Excellence:Drive improvements in service availability, incident/problem management, change control, monitoring, and ITSM process maturity. Private Cloud & On-Prem Infrastructure Oversight:Coordinate cloud enablement efforts while managing hybrid environments and critical legacy infrastructure often found in banking environments. Vendor & Risk Management:Manage relationships with third-party service providers. Enforce SLAs and ensure risk controls are embedded in third-party service delivery. Business Continuity & Disaster Recovery:Oversee infrastructure resiliency initiatives, ensuring robust backup, failover, and recovery plans aligned with banking BCP/DR standards. Required Qualifications:<br>Bachelor’s degree in Engineering , Computer Science, Information Technology, or related field.8+ years of progressive experience in IT program/project management with at least 5 years in the banking or financial services industry. Deep understanding of IT infrastructure domains: networking, servers, cloud, databases, storage, end-user computing. Proven experience delivering ITSM improvements and operations projects (e.g., Service Now implementation, monitoring automation). Strong knowledge of banking regulatory requirements related to IT. Project management certifications: PMP, PgMP, or PRINCE2. ITIL v3/v4 certification (Foundation or higher). Experience working with Agile and Hybrid project delivery methodologies<br>Preferred Skills & Experience:<br><br>Experience leading data center migrations or cloud adoption in a regulated industry. Familiarity with core banking platforms, trading systems, or payment infrastructures. Experience interacting with internal auditors and regulatory bodies. Background in managing vendor performance, contract negotiation, and risk assessments.<br>Soft Skills:<br>Strong leadership and decision-making abilities. Excellent verbal and written communication tailored to technical and non-technical audiences. High attention to detail with a strong sense of accountability and risk awareness. Ability to lead in a matrixed environment with global teams and time zones.

<p>• Support the Head of Business Management in executing the Brokerage governance agenda. • Lead assigned Business Management initiatives and ensure timely coordination and follow-up. • Support implementation of new products, regulatory changes, and business enhancements from governance, control, and operational readiness perspectives. • Contribute to management reporting, committee submissions, and business presentations. • Manage the day-to-day activities of the Business Management unit across governance, reporting, controls, and process oversight. • Oversee internal control reviews, regulatory gap analysis, policy and procedure updates, and end-to-end process documentation. • Review and consolidate department MI, analytics, presentations, and reporting. • Supervise onboarding and periodic review of brokers, custodians, vendors, and third parties, including agreements, SLAs, and PLAs. • Oversee brokerage invoices, market data coordination, exchange reporting, and administrative matters.</p><p>• Bachelor’s degree in Finance, Business Administration, Accounting, Economics, or related discipline; postgraduate qualification is an advantage. • Certifications preferred: CME, CFA, CISI, FRM, or equivalent • Fluent English and Arabic. • 8–10 years relevant experience; prior supervisory experience preferred. • Strong knowledge of brokerage governance, controls, reporting, operations, SBL, margin lending, and stakeholder coordination.</p>

About the Company King Salman International Airport is one of the world's most ambitious airport development projects, designed to redefine the future of aviation and contribute to Saudi Arabia’s Vision 2030. The airport aims to become a leading global hub by delivering world-class passenger experiences, operational excellence, and innovation-driven services.<br>About the Role We are seeking a Specialist – Data Management and Operations to support the implementation and enhancement of data management practices across the organization. The successful candidate will contribute to data governance, data quality, metadata management, and data analytics initiatives while ensuring compliance with organizational standards and regulatory requirements.<br>Responsibilities Support data quality management activities to ensure data accuracy, completeness, consistency, and reliability. Monitor data throughout its lifecycle, including creation, storage, usage, archival, and deletion in accordance with retention policies. Establish and maintain metadata repositories to improve data accessibility and utilization. Ensure data is captured, managed, and utilized effectively from relevant sources. Conduct data analysis and generate insights to support data-driven decision-making. Identify data quality issues and support corrective actions to improve data integrity and usability. Develop reports and dashboards to assess the effectiveness of data management and governance initiatives. Support the implementation of data governance frameworks, standards, policies, and procedures. Collaborate with stakeholders to promote effective data management practices across the organization.<br>Qualifications Bachelor’s degree or higher in Information Technology, Computer Science, Information Systems, Data Management, or a related field.2–3 years of relevant experience in Data Management, Data Governance, Data Quality, Data Analytics, or related disciplines. Experience working with enterprise data management practices is preferred.<br>Required Skills Data Governance Data Management Data Quality Metadata Management Data Analytics Data Lifecycle Management Data Privacy Reporting & Dashboarding Stakeholder Management Excellent command of the English language (written and verbal)<br>Location Riyadh, Saudi Arabia (On-site)

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> CORE PURPOSE OF THE JOB: To ensure delivery of resilient and reliable IT infrastructure to internal customers in all locations within the geographical area assigned by maintaining and upgrading existing hardware, communication and software components, implementing additional IT facilities to meet the needs of the business and resolving user calls by troubleshooting malfunctioning infrastructure components. ACADEMIC / PROFESSIONAL QUALIFICATION: 2 years Diploma. PROFESSIONAL EXPERIENCE: 5 years experience, Experience in working on Oracle environment, Exposure to implementing on client / server based applications. COMPETENCIES: Strong interpersonal abilities, with the ability to communicate and work with personnel from a wide verity of professional disciplines, levels and nationalities, A commitment to achieving excellence in IT management support for the region, Ability to work as a team member of a team. Initiative and ability to work under pressure to handle sizable volume of activities, Built in confidence of completing the assigned tasks. Methodical, tactful and cooperative personality, Maturity of judgement, with business acumen, Installing and managing servers, working with variety of tasks, Familiarity with ITIL framework, Hands on knowledge of software products used in Almarai environment, Familiar with standard concepts, practices, and procedures within a particular field, Hands on knowledge of Business Object or similar product. Copy &amp; paste this URL in the web browser to open the JD -https://performancemanager5.successfactors.eu/sf/attachment?id=2098598&amp;company=AlMaraiP&amp;st=B71B077EB52911A354BABBC3CCCD23AB85A850C7 <br><br> <br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Collaborate with clients to gather and analyze requirements for Identity Governance and Administration solutions. Building polices, processes and frameworks related to identity and Access management (e.g. identity lifecycle management, requesting access, auditing permissions). Conduct assessments of clients' existing IAM processes, systems, and controls to identify areas for improvement. Working with clients to develop Identity and Access Management strategies, architectures, and implementation plans. Defining technical and business requirements for identity and access management solutions Advises on the implementation of new IAM features that are tailored to the specific environment. Establishes the link between the IAM team and the business stakeholders, capturing their evolving requirements and communicating about the IAM program roadmap. Focuses on the efficient deployment, roll-out, and transition of new features and versions of the IAM platform. Configure and customize IGA and Access Management platforms to align with clients' business processes and security policies. Develop and implement access control policies, roles, and entitlements to ensure appropriate levels of access across systems and applications. Provide guidance and expertise on best practices for identity lifecycle management, access certification, role-based access control, and compliance reporting. Collaborate with cross-functional teams, including security, IT, and compliance, to integrate IGA solutions into clients' environments. Provide training and support to clients' teams to facilitate adoption and ongoing management of IGA solutions. Interacts with the vendor and service providers to address contractual agreements related to the IAM platform. Prepares updates and reports to management.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Proven track record with 4+ years of experience in IT services and information security Minimum of 2 years of experience working on identity and access management. Familiarity with identity and Access management systems (Microsoft AD, Azure AD, Intra ID, ADFS, MDM intune, Office 365) Familiarity with identity and Access management systems (SailPoint, Entra ID, ForgeRock, Okta, Novell) and Directories an (LDAP, AD). Experience in Microsoft AD, Azure AD, Intra ID, MFA, SSO, PAM, IGA, and Office 365 Certification in SailPoint IdentityIQ Associate Certification, and BeyondTrust PAM/EPM and PRA Remote, and OCJP/SCJP is preffered Familiarity with RBAC and Role Engineering. Prior consulting experience and Excellent customer-facing skills are highly desirable Proven ability to work and contribute to a team oriented environment Demonstrated multitasking skills in a fast-paced environment Strong communication (written and verbal) and interpersonal skills</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>IT&nbsp;Administrator,&nbsp;Riyadh,&nbsp;Saudi&nbsp;Arabia</strong></p><br><br> <br> <br> <p><strong>The&nbsp;Company</strong></p><br><br> <p>Founded&nbsp;in&nbsp;1977,&nbsp;Almarai&nbsp;Company&nbsp;is&nbsp;the&nbsp;world’s&nbsp;largest&nbsp;vertically&nbsp;integrated&nbsp;dairy&nbsp;company&nbsp;and&nbsp;the&nbsp;largest&nbsp;food&nbsp;and&nbsp;beverage&nbsp;manufacturing&nbsp;and&nbsp;distribution&nbsp;company&nbsp;in&nbsp;MENA.&nbsp;Headquartered&nbsp;in&nbsp;Riyadh,&nbsp;Almarai&nbsp;Company&nbsp;is&nbsp;ranked&nbsp;as&nbsp;the&nbsp;number&nbsp;one&nbsp;FMCG&nbsp;Brand&nbsp;in&nbsp;the&nbsp;MENA&nbsp;region&nbsp;and&nbsp;the&nbsp;market&nbsp;leader&nbsp;in&nbsp;all&nbsp;its&nbsp;categories&nbsp;across&nbsp;GCC,&nbsp;Egypt,&nbsp;and&nbsp;Jordan.</p><br><br> <p>Over&nbsp;five&nbsp;decades&nbsp;of&nbsp;sustainable&nbsp;growth,&nbsp;Almarai&nbsp;has&nbsp;consistently&nbsp;provided&nbsp;nutritious&nbsp;and&nbsp;healthy&nbsp;products&nbsp;to&nbsp;consumers&nbsp;of&nbsp;all&nbsp;ages,&nbsp;driven&nbsp;by&nbsp;its&nbsp;core&nbsp;principle:&nbsp;“Quality&nbsp;you&nbsp;can&nbsp;trust.”</p><br><br> <p>Almarai&nbsp;has&nbsp;expanded&nbsp;its&nbsp;product&nbsp;range&nbsp;to&nbsp;include,&nbsp;in&nbsp;addition&nbsp;to&nbsp;dairy&nbsp;products,&nbsp;juices&nbsp;and&nbsp;beverages,&nbsp;baked&nbsp;goods,&nbsp;poultry,&nbsp;infant&nbsp;formula,&nbsp;dates,&nbsp;fish&nbsp;and&nbsp;seafood,&nbsp;and&nbsp;bottled&nbsp;water,&nbsp;under&nbsp;more&nbsp;than&nbsp;20&nbsp;brands&nbsp;such&nbsp;as&nbsp;Almarai,&nbsp;L’usine,&nbsp;7DAYS,&nbsp;ALYOUM,&nbsp;Nuralac,&nbsp;Farm’s&nbsp;Select,&nbsp;Ice&nbsp;Leaf,&nbsp;Almira,&nbsp;Seama,&nbsp;Oska,&nbsp;IVAL,&nbsp;Almara&nbsp;Pro,&nbsp;Premier&nbsp;Chef,&nbsp;Bakemart,&nbsp;and&nbsp;others.&nbsp;Almarai&nbsp;currently&nbsp;employs&nbsp;over&nbsp;43,000&nbsp;Quality&nbsp;Makers,&nbsp;across&nbsp;the&nbsp;GCC,&nbsp;Egypt&nbsp;&amp;&nbsp;Jordan.&nbsp;In&nbsp;2025,&nbsp;Almarai&nbsp;reported&nbsp;net&nbsp;income&nbsp;of&nbsp;SAR&nbsp;2.4&nbsp;billion&nbsp;on&nbsp;sales&nbsp;of&nbsp;SAR&nbsp;22&nbsp;billion.</p><br><br> <br> <br> <p><strong>The&nbsp;Opportunity</strong></p><br><br> <p>We&nbsp;are&nbsp;looking&nbsp;for&nbsp;an&nbsp;<strong>IT&nbsp;Administrator&nbsp;</strong>To&nbsp;ensure&nbsp;delivery&nbsp;of&nbsp;resilient&nbsp;and&nbsp;reliable&nbsp;IT&nbsp;infrastructure&nbsp;to&nbsp;internal&nbsp;customers&nbsp;in&nbsp;all&nbsp;locations&nbsp;within&nbsp;the&nbsp;geographical&nbsp;area&nbsp;assigned&nbsp;by&nbsp;maintaining&nbsp;and&nbsp;upgrading&nbsp;existing&nbsp;hardware,&nbsp;communication&nbsp;and&nbsp;software&nbsp;components,&nbsp;implementing&nbsp;additional&nbsp;IT&nbsp;facilities&nbsp;to&nbsp;meet&nbsp;the&nbsp;needs&nbsp;of&nbsp;the&nbsp;business&nbsp;and&nbsp;resolving&nbsp;user&nbsp;calls&nbsp;by&nbsp;troubleshooting&nbsp;malfunctioning&nbsp;infrastructure&nbsp;components.</p><br><br> <br> <p><strong>Candidate&nbsp;must&nbsp;meet&nbsp;the&nbsp;following&nbsp;criteria&nbsp;to&nbsp;be&nbsp;shortlisted:</strong></p><br><br> <br> <ul> <li>Bachelor’s&nbsp;degree&nbsp;in&nbsp;IT&nbsp;/&nbsp;Business&nbsp;Systems&nbsp;of&nbsp;related&nbsp;degree</li> <li>2&nbsp;to&nbsp;5&nbsp;years’&nbsp;experience,&nbsp;Experience&nbsp;in&nbsp;working&nbsp;on&nbsp;Oracle&nbsp;environment,&nbsp;Exposure&nbsp;to&nbsp;implementing&nbsp;on&nbsp;client&nbsp;/&nbsp;server-based&nbsp;applications.</li> <li>Strong&nbsp;interpersonal&nbsp;abilities,&nbsp;with&nbsp;the&nbsp;ability&nbsp;to&nbsp;communicate&nbsp;and&nbsp;work&nbsp;with&nbsp;personnel&nbsp;from&nbsp;a&nbsp;wide&nbsp;verity&nbsp;of&nbsp;professional&nbsp;disciplines.</li> <li>A&nbsp;commitment&nbsp;to&nbsp;achieving&nbsp;excellence&nbsp;in&nbsp;IT&nbsp;management&nbsp;support&nbsp;for&nbsp;the&nbsp;region,&nbsp;Ability&nbsp;to&nbsp;work&nbsp;as&nbsp;a&nbsp;team&nbsp;member&nbsp;of&nbsp;a&nbsp;team.</li> <li>Initiative&nbsp;and&nbsp;ability&nbsp;to&nbsp;work&nbsp;under&nbsp;pressure&nbsp;to&nbsp;handle&nbsp;sizable&nbsp;volume&nbsp;of&nbsp;activities</li> <li>Built&nbsp;in&nbsp;confidence&nbsp;of&nbsp;completing&nbsp;the&nbsp;assigned&nbsp;tasks.&nbsp;Methodical,&nbsp;tactful&nbsp;and&nbsp;cooperative&nbsp;personality,&nbsp;Maturity&nbsp;of&nbsp;judgement,&nbsp;with&nbsp;business&nbsp;acumen,&nbsp;Installing&nbsp;and&nbsp;managing&nbsp;servers</li> <li>Working&nbsp;with&nbsp;variety&nbsp;of&nbsp;tasks,&nbsp;Familiarity&nbsp;with&nbsp;ITIL&nbsp;framework,&nbsp;Hands&nbsp;on&nbsp;knowledge&nbsp;of&nbsp;software&nbsp;products&nbsp;used&nbsp;in&nbsp;Almarai&nbsp;environment.</li> <li>Familiar&nbsp;with&nbsp;standard&nbsp;concepts,&nbsp;practices,&nbsp;and&nbsp;procedures&nbsp;within&nbsp;a&nbsp;particular&nbsp;field,&nbsp;Hands&nbsp;on&nbsp;knowledge&nbsp;of&nbsp;Business&nbsp;Object&nbsp;or&nbsp;similar&nbsp;product.</li> </ul> <br> <br> <p>If&nbsp;you&nbsp;meet&nbsp;the&nbsp;qualifications&nbsp;and&nbsp;are&nbsp;looking&nbsp;for&nbsp;a&nbsp;challenging&nbsp;opportunity&nbsp;in&nbsp;a&nbsp;dynamic&nbsp;industry,&nbsp;please&nbsp;apply&nbsp;now.</p><br><br> <p>We&nbsp;offer&nbsp;competitive&nbsp;salary&nbsp;and&nbsp;benefits&nbsp;package&nbsp;for&nbsp;the&nbsp;right&nbsp;candidate.</p><br><br> <br> <p>We&nbsp;look&nbsp;forward&nbsp;to&nbsp;welcoming&nbsp;you&nbsp;to&nbsp;our&nbsp;team.&nbsp;Apply&nbsp;now&nbsp;and&nbsp;take&nbsp;the&nbsp;next&nbsp;step&nbsp;in&nbsp;your&nbsp;career&nbsp;as&nbsp;an&nbsp;<strong>IT&nbsp;Administrator</strong></p><br><br> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

???? We’re Hiring: Information Systems Analyst – SAP<br>We’re looking for an Information Systems Analyst to join our team in Dammam, Saudi Arabia.<br>???? Key Requirements:<br>• Bachelor’s degree in MIS, Information Systems, Computer Science, or a related IT field• 1–2 years of relevant experience as an Information Systems Analyst or in a similar role• 1–2 years of hands-on experience with SAP• Experience or exposure to ERP implementation/support is preferred• Familiarity with Power BI and data analytics• Strong knowledge of MS Office Suite• Fluent Arabic and English communication skills• Strong analytical, problem-solving, and communication skills<br>???? Key Responsibilities:• Support SAP/ERP implementation and system improvement initiatives• Gather business requirements and analyze business processes• Support workshops, user training, and system adoption• Collaborate with technical and functional teams on system integration and enhancements• Prepare system documentation, user manuals, and training materials• Provide SAP/ERP end-user support and assist with issue resolution• Identify opportunities to improve and streamline business processes• Support reporting and data analysis activities<br>???? Location: Dammam, Saudi Arabia<br>???? Ideal Profile:<br>We are specifically looking for candidates with relevant Information Systems Analyst experience and 1–2 years of SAP experience.<br>???? Interested candidates: Please share your CV if your experience closely matches the requirements above.<br>Please share this opportunity with your professional network.

JOB PURPOSE:<br><br>Owner of the finance data and systems layer: maps and controls every automated pipeline from the platform,<br><br>Metabase and Saa S applications into Microsoft Dynamics, leads finance system implementations end to end, and<br><br>enforces system controls and segregation of duties — with 48-hour corrective action and 99.5% integrity across all<br><br>data sources.<br><br>KEY ACCOUNTABILITIES:<br><br>Map, monitor and maintain automated financial data pipelines across the core platform, Metabase, Microsoft Dynamics and supporting Saa S applications (procurement, payroll, expense-management tools) Act as the Finance Project Lead for new software, modules and system upgrades — define business requirements, build future-state process maps, and lead cross-departmental rollouts Design and execute rigorous UAT scripts and data-migration protocols — zero data loss or misalignment during deployments and schema changes Serve as super-user / administrator of Microsoft Dynamics and peripheral finance apps; design and enforce system controls, user-access mapping and strict Segregation of Duties (SoD) Investigate and resolve data-sync failures, transaction-processing errors and ledger mismatches —corrective action within 48 hours; proactively automate manual workarounds Collaborate with the BI team so Metabase data structures reflect accounting logic and the Chart of Accounts; maintain 99.5% integrity across all data sources<br><br>Requirements<br><br>Education:<br><br>Bachelor's degree in Accounting, Information Systems, Finance, Computer Science, or a related field.<br><br>Experience:<br><br>3 to 5 years of experience in finance systems, enterprise resource planning, or financial data management Experience supporting finance system integrations and data validation Experience with Microsoft Dynamics 365 or a comparable enterprise resource planning system Experience developing financial reports, dashboards, and data quality controls Experience supporting finance automation and digital transformation initiatives

Müller's Solutions, a leading tech consulting firm specializing in Tech Outsourcing, Managed Services, and Global Tech Recruitment, is seeking a Senior Knowledge Management Specialist to join our innovative team. With a commitment to optimizing operations and delivering high-quality solutions, we have established a strong reputation across various regions, including Germany, Saudi Arabia, the United Arab Emirates, and Egypt.<br><br>As a Senior Knowledge Management Specialist, you will lead the development and implementation of knowledge management strategies that facilitate knowledge sharing and enhance organizational learning. You will be responsible for overseeing the design and maintenance of knowledge repositories, capturing critical knowledge assets, and promoting a culture of continuous improvement and information accessibility.<br><br>Responsibilities<br><br>Develop and execute knowledge management frameworks and strategies to improve knowledge sharing across the organization Design and maintain comprehensive knowledge management systems, ensuring they are user-friendly and up-to-date Conduct assessments of existing knowledge assets and identify gaps that need to be addressed Foster strong working relationships with internal stakeholders to promote knowledge sharing initiatives Lead training sessions and workshops to educate staff on knowledge management tools and practices Monitor and evaluate the effectiveness of knowledge management initiatives and make data-driven recommendations for improvement Stay abreast of trends and advancements in knowledge management practices and technologies<br><br>Requirements<br><br>Bachelor's degree in Information Management, Business Administration, or a related field; Master's degree is a plus Minimum of 5 years of experience in knowledge management or a related field Demonstrated expertise in developing and implementing knowledge management strategies Strong analytical, organizational, and project management skills Excellent communication skills, both verbal and written Experience with knowledge management software and tools Ability to work collaboratively across departments and levels of the organization Knowledge of industry standards and best practices in knowledge management is preferred<br><br>Benefits<br><br>Why Join Us:<br><br>Opportunity to work with a talented and passionate team.<br><br>Competitive salary and benefits package.<br><br>Exciting projects and innovative work environment.

Job Title: IT Help Desk Support Experience Required: 1–2 Years Job Summary We are seeking an IT Help Desk Support professional to provide technical assistance to end users and ensure the smooth operation of IT systems. The ideal candidate will be responsible for troubleshooting hardware, software, and network-related issues while delivering excellent customer service. Key Responsibilities Provide first-level technical support to users via phone, email, remote access, or in person. Diagnose and resolve hardware, software, printer, and network issues. Install, configure, and maintain desktops, laptops, and peripheral devices. Set up user accounts, email accounts, and access permissions. Install and update operating systems, software applications, and security patches. Log, track, and resolve support tickets within agreed service levels. Escalate complex issues to senior IT staff when necessary. Maintain accurate documentation of incidents, solutions, and IT assets. Support Microsoft 365 applications and basic Active Directory administration. Ensure compliance with IT policies and security standards. Qualifications Diploma or Bachelor’s degree in Information Technology, Computer Science, or a related field.1–2 years of experience in IT Help Desk, Technical Support, or a similar role. Good knowledge of Windows operating systems and Microsoft 365. Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VPN). Familiarity with Active Directory and ticketing systems. Strong problem-solving and troubleshooting skills. Good communication and customer service skills. Ability to work independently and as part of a team. Preferred Skills Microsoft 365 Administration Active Directory Hardware & Software Troubleshooting Network Support Remote Support Tools IT Ticketing Systems Time Management Customer Service Orientation

The Manager - F&B & Retail Systems Design is responsible for leading the design and continuous enhancement of business solutions supporting the Food & Beverage and Retail domains. The role focuses on defining end-to-end business processes, solution design, and system interactions across operational, financial, customer engagement, and data platforms.<br><br>This position serves as the functional owner for cross-system business processes, ensuring that F&B and Retail applications operate seamlessly with enterprise platforms such as SAP, Blackline, Adaco, CRM, Loyalty, and Data & Analytics solutions. The role works closely with business stakeholders, vendors, the Master System Integrator (MSI), Enterprise Applications teams, Data teams, and Integration teams to design scalable solutions that support operational efficiency, financial accuracy, and exceptional guest experiences.<br><br>Key Responsibilities<br><br>Lead the functional design and delivery of business solutions supporting Food & Beverage and Retail operations Define end-to-end business processes spanning operational systems, financial platforms, customer engagement applications, and data ecosystems Work closely with IT Business Relations, business stakeholders, vendors, and MSI to translate business requirements into scalable solution designs Facilitate solution design workshops involving business users, enterprise application teams, data teams, vendors, and implementation partners Ensure alignment of F&B and Retail solutions with enterprise platforms including: SAP Finance and Revenue Management, SAP Material Control and Inventory Management Blackline Financial Reconciliation, Adaco Procurement, Costing, and Inventory Management, Loyalty Platforms, CRM Platforms, Table Management Systems, QR Menu Solutions, Waiter Ordering Applications and Unified Data Platform and Analytics Solutions Define business process flows, solution requirements, data ownership, and system interaction models across multiple platforms Ensure solution designs support operational efficiency, financial controls, inventory accuracy, customer engagement, and reporting requirements Drive continuous process improvements by leveraging technology capabilities and industry best practices Support application selection, tender evaluations, vendor assessments, and solution architecture discussions Act as the primary business solutions liaison between F&B, Retail, Enterprise Applications, Data & Analytics, vendors, and implementation partners Act as a functional escalation point for complex business process and cross-system issues Share responsibility for Level 2 support across F&B and Retail applications, ensuring timely resolution of business-impacting issues Monitor system effectiveness and identify opportunities to improve business processes, user experience, and operational efficiency Support troubleshooting and resolution of issues impacting financial reporting, inventory management, customer engagement, and operational workflows Work closely with vendors and internal teams to address application enhancements, defects, and optimization opportunities Support new system implementations, enhancements, testing activities, go-live readiness, and stabilization efforts Ensure business process documentation, solution designs, and operational procedures remain current and aligned with organizational standards Build strong working relationships with business stakeholders across F&B, Retail, Finance, Commercial, Data & Analytics, and Digital teams Provide functional leadership and guidance to project teams, vendors, and business users throughout delivery initiatives Mentor and support team members, including Assistant Managers and functional specialists Promote collaboration across application teams, enterprise platform teams, and delivery partners Support strategic planning activities related to the F&B and Retail technology roadmap<br><br>Requirements<br><br>Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related field5-7 years of experience in application design, delivery, and support within large-scale enterprise environments Strong experience supporting F&B and Retail business operations and associated technology platforms Proven experience designing solutions involving finance, inventory, customer engagement, and reporting processes Experience working with platforms such as SAP, Adaco, Blackline, CRM, Loyalty, Retail Management Systems, and Analytics Platforms Demonstrated experience leading complex, multi-stakeholder solution delivery initiatives Experience collaborating with business users, vendors, system integrators, and enterprise application teams Previous experience within entertainment, hospitality, retail, leisure, or large mixed-use destinations is highly desirable Prior experience within similar large-scale integrated environments would be advantageous

Job Summary The IT Deskside / Field Support Lead is responsible for leading the deskside support function by providing technical support to end users, managing a team of support engineers, and ensuring the effective installation, maintenance, troubleshooting, and support of IT hardware, software, and related infrastructure. The role also ensures timely incident resolution, accurate documentation, asset management, and adherence to established service levels.<br>Key Responsibilities Technical Support & Troubleshooting Diagnose and resolve hardware, software, and basic network connectivity issues. Provide technical support for laptops, desktops, printers, i Phones, mac OS, Windows operating systems, peripherals, and related end-user devices. Team Leadership Lead, supervise, and manage a team of five (5) IT support resources. Coordinate daily support activities to ensure efficient service delivery. Hardware & Software Deployment Install, configure, and deploy computer systems and software applications. Ensure proper integration of new systems within the existing IT environment. Maintenance & Repair Perform routine maintenance of IT equipment. Identify hardware issues and carry out necessary repairs or replacements to minimize downtime. End-User Support Provide technical assistance, guidance, and user support for hardware and software-related issues. Deliver clear instructions to end users to ensure effective use of IT systems and devices. Documentation Maintain accurate documentation of support activities, including incident details, troubleshooting performed, and resolutions provided. Incident & Ticket Management Manage and prioritize support requests through the organization's ticketing system. Ensure incidents are updated and resolved within established Service Level Agreements (SLAs). Issue Escalation Identify complex technical issues requiring advanced expertise. Escalate infrastructure-related or high-impact incidents to the appropriate higher-level support teams. IT Asset & Inventory Management Maintain accurate records of IT assets, including hardware inventory and software licenses.<br>Requirements:Bachelor's degree in Information Technology (IT) or a related field Minimum 10+ years of experience in IT Deskside / Field Support. Strong technical troubleshooting and problem-solving skills. Good communication skills. Experience supporting Windows OS, mac OS, laptops, desktops, printers, i Phones, peripherals, and basic network connectivity. Experience managing a team of IT support professionals.<br>Also, You can forward your CV through below link for more upcoming Job vacancies: https://cv-fnrco.com

Job Title: Contract Management Specialist Job Summary The Contract Management Specialist is responsible for managing contract compliance throughout the contract lifecycle, ensuring that all contractual obligations are fulfilled by internal stakeholders and external parties, including suppliers, contractors, vendors, and customers. The role focuses on monitoring contract performance, interpreting contractual terms, mitigating risks, maintaining accurate contract records, and ensuring compliance with contractual, regulatory, and organizational requirements.<br><br>Contract Compliance & Monitoring Monitor active contracts to ensure compliance with contractual terms, conditions, obligations, and performance requirements. Track contract deliverables, milestones, timelines, service level commitments, and performance metrics. Identify, investigate, and resolve contract compliance issues and coordinate corrective actions with relevant stakeholders. Conduct regular contract compliance reviews, audits, and gap analyses to identify and mitigate contractual risks. Ensure compliance with organizational policies, applicable regulations, and industry standards. Contract Administration Maintain accurate and complete contract documentation, including amendments, renewals, extensions, correspondence, and supporting records. Monitor contract validity, key dates, renewals, and contractual obligations throughout the contract lifecycle. Support contract close-out activities by ensuring all contractual deliverables, documentation, and lessons learned are properly completed and archived. Maintain contract information within contract management systems and ensure data accuracy and integrity. Contract Interpretation & Stakeholder Support Review and interpret contract terms and conditions, providing guidance and clarification to internal stakeholders. Collaborate with Operations, Production, Engineering, Finance, Quality, Project Management, and other departments to ensure contractual commitments are fulfilled. Work closely with the Legal team on contract interpretation, claims, disputes, variations, and compliance matters. Prepare contract compliance reports, dashboards, performance metrics, and management presentations. Qualifications & Experience & Education Bachelor's degree in Law, Engineering, Business Administration, Operations Management, or a related discipline. Experience Minimum 3–5 years of experience in Contract Management, Contract Administration, or Contract Compliance. Experience in manufacturing, industrial, heavy engineering, metals, energy, or similar sectors is highly preferred. Candidates must have a non-procurement background, such as Legal, Operations, Project Management, Engineering, Quality Assurance, or Manufacturing. Candidates with experience limited to procurement, purchasing, or sourcing without contract management responsibilities will not be considered. Technical Knowledge & Skills Strong understanding of contract lifecycle management, contract administration, and compliance processes. Solid knowledge of contract law, contractual terms and conditions, and risk management principles. Proficiency in Microsoft Office applications, particularly Excel. Experience with contract management systems, document management platforms, or ERP systems is an advantage. Ability to analyze contract data and prepare management reports and compliance dashboards<br>.

Summary:We are looking for a Data Management Specialist to own the accuracy and integrity of our operational databases: participant records, cohort and program data, and the outputs of the digital systems connected to them. The core of this role is not correcting errors manually every time, but building systems that prevent them in the first place. You will work with databases exceeding 10,000 records and design validation, cleaning, and standardization mechanisms that make the data reliable enough to act and report on without a second review.<br>Key Responsibilities:Clean large databases (10,000+ records): handle incomplete records, standardize input formats, and remove duplicates while preserving the most accurate record. Reconcile data across multiple sources (Excel files, digital platforms, departmental reports), flag conflicts, and document their root causes. Design and implement Data Validation rules, dropdown lists, and mandatory input constraints that prevent recurring errors rather than fixing them after the fact. Build standardized intake templates for other teams to use, supported by a simple usage guide that ensures compliance. Automate repetitive processes (cleaning, merging, scheduled updates) using Power Query, advanced formulas, and VBA/Macros where needed. Maintain participant and cohort records, track registration, attendance, and completion data, and verify alignment with official records. Produce recurring reports and tracking dashboards using Pivot Tables to support business development decisions. Improve data quality indicators: record completeness rate, duplication rate, and cleaning cycle turnaround time. Document procedures, data sources, and naming conventions so any new team member can pick up the work without disruption.<br>Qualifications & Requirements:Bachelor’s degree in Information Systems, Business Administration, Statistics, or a related field.3+ years of experience in data management, data organization, or data analysis. Advanced Excel proficiency: Pivot Tables, lookup functions (VLOOKUP / XLOOKUP), and Power Query. Demonstrated hands-on experience with large databases (10,000+ records): cleaning, reconciliation, and error and duplicate detection. Ability to design Data Validation systems that prevent issues from recurring, not just correct them manually. High accuracy and strong attention to detail under the pressure of large data volumes and firm deadlines. Fluency in Arabic and English.<br>Preferred Qualifications:Working knowledge of VBA / Macros for automating repetitive tasks. Prior experience with Learning Management Systems (LMS) and their enrollment data. Experience handling cohort records, program cycles, and certificate issuance. Familiarity with additional tools such as Power BI or SQL.