Logistics Manager Jobs in Saudi
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In a world of possibilities, pursue one with endless opportunities. Imagine Next!<br><br>At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what’s possible.<br><br>Job Description<br><br>Parsons are looking for an exceptionally talented Senior Manager: Procurement to join their team!<br><br>In this role you will lead the end-to-end procurement strategy and execution for regional transport links (e.g. inter-city rail, highways, bus corridors, logistics corridors and associated infrastructure). The role is responsible for developing robust procurement plans, managing high-value tenders and contracts, and ensuring optimal value, transparency, and compliance across major transport programs.<br><br>What You'll Be Doing;<br><br>Develop and implement procurement strategies for regional transport links, aligned with program objectives, funding mechanisms, and risk profile. Define category strategies for key packages, including:Civil works and structures Rail / road systems and equipment Transport-related buildings, depots, and hubs Professional services and multidisciplinary consultancy Establish procurement schedules, milestones, and resource plans for multiple concurrent projects. Lead market engagement, prequalification, and bidder shortlisting for large, complex transport contracts. Oversee preparation of tender documents, including:Instructions to tenderers Scope of work and technical requirements Commercial conditions and pricing schedules Manage the full tendering process: clarifications, addenda, evaluation, negotiations, and recommendation for award. Ensure tender processes are fair, transparent, and compliant with internal policies and applicable regulations. Recommend appropriate contracting strategies (e.g. EPC, D&B, DBFM, PPP, framework agreements) tailored to regional transport projects. Collaborate with legal, finance, and technical teams to develop balanced, robust contract terms that allocate risk effectively. Lead commercial negotiations to secure best value outcomes while safeguarding client interests. Develop and maintain a qualified supplier base for regional transport infrastructure, including international and local contractors, designers, and systems suppliers. Monitor market conditions, capacity, and pricing trends to inform procurement timing and strategy. Drive supplier performance, including KPIs, relationship management, and continuous improvement initiatives. Implement procurement governance frameworks, policies, and procedures for all regional link projects. Ensure full compliance with relevant public procurement laws, funding agency requirements, and internal audit standards. Identify, assess, and manage procurement and commercial risks, integrating with program-wide risk registers. Prepare and deliver robust procurement reports and recommendations to executive committees and steering boards. Work closely with project directors, engineers, planners, and cost managers to align procurement with design development, construction sequencing, and budgets. Support change management processes, including procurement-related variations, claims, and contract amendments. Ensure procurement timelines support overall project delivery and key operational readiness dates. Act as the principal procurement interface for government entities, regulators, partners, and funding agencies on regional transport links. Present procurement strategies, tender outcomes, and contract recommendations to senior stakeholders. Support stakeholder consultations and approvals, ensuring alignment with national or regional transport strategies. Lead, mentor, and develop a team of procurement specialists, category managers, and support staff. Build capability in strategic sourcing, complex evaluation, and negotiation for major transport programs. Promote best practices, knowledge sharing, and continuous improvement in procurement processes and tools.<br><br>What Required Skills You'll Bring;<br><br>Bachelor’s degree in Engineering, Quantity Surveying, Supply Chain Management, Business, or related discipline. Minimum 15 years’ experience in procurement within the transport or infrastructure sector. Proven track record leading procurement for large-scale transport projects, such as:Inter-city or regional rail Highways and expressways BRT / bus networks or regional bus corridors Freight and logistics corridors or multimodal links Extensive experience in end-to-end tendering, evaluation, and contract award for high-value, complex packages. Strong understanding of construction, rail/road systems, interfaces, and typical risk profiles in transport projects. Master’s degree in a relevant field (e.g. Project Management, Infrastructure Management, Supply Chain). Professional certification (e.g. CIPS, ISM, RICS or similar). Experience with $PPP$ / concession models and working with IFIs or public sector clients. Regional experience in [e.g. GCC / Middle East / Europe / Asia] and familiarity with local procurement regulations and market. Strong commercial acumen and negotiation skills. Excellent knowledge of procurement methodologies, contract forms, and international best practices. Ability to manage multiple complex procurements in parallel within tight deadlines. Effective stakeholder management and influencing capabilities at senior levels. High level of integrity, ethics, and commitment to transparent, compliant procurement. Strong analytical, reporting, and decision-making skills.<br><br>What Desired Skills You'll Bring;<br><br>Master’s degree in a relevant field (e.g. Project Management, Infrastructure Management, Supply Chain). Professional certification (e.g. CIPS, ISM, RICS or similar). Experience with $PPP$ / concession models and working with IFIs or public sector clients. Regional experience in [e.g. GCC / Middle East / Europe / Asia] and familiarity with local procurement regulations and market.<br><br><br>Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.<br><br>We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!<br><br>Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.
<h3 >About the Territory Manager Role at DHL Express</h3>
<p >DHL Express, a global leader in cross-border express delivery, is seeking a <strong >Territory Manager</strong> to join its team in Dhahran, within the Eastern region. This full-time position reports directly to the Direct Sales Manager and is responsible for driving revenue generation within a geographically assigned sales portfolio. The role focuses on developing, servicing, and retaining existing customers, as well as actively acquiring new business opportunities.</p> <h3 >Key Accountabilities</h3>
<ul >
<li >Act as an ambassador for DHL, addressing customer needs professionally and courteously.</li>
<li >Develop and maintain a high level of professional rapport with all customers.</li>
<li >Follow up on customer enquiries and direct them to the appropriate DHL department for further information.</li>
<li >Take ownership of service failures and ensure timely resolution by the correct personnel to handle customer complaints efficiently.</li>
<li >Analyze figures and reports to identify trends and issues, taking appropriate action to maximize revenue.</li>
<li >Liaise with all internal departments responsible for customer interactions.</li>
</ul> <h3 >Sales and Business Development</h3>
<ul >
<li >Maintain a regular call cycle with existing DHL customers to build strong, multi-level relationships and sustain existing sales revenue.</li>
<li >Probe and understand customer needs and requirements to identify how DHL’s service offering can add value to their business.</li>
<li >Identify potential and negotiate with existing customers to maximize their use of DHL’s services, generating additional profitable sales revenue.</li>
<li >Source and action new business leads, persuading potential customers to utilize DHL services to generate additional profitable revenue.</li>
<li >Monitor credit issues, liaise with the Customer Accounting Department, and take necessary action to ensure collection of outstanding payments.</li>
<li >Update and maintain call details on COMET, ensuring appropriate IBS forms are updated for future reference and monitoring.</li>
</ul> <h3 >Required Experience and Qualifications</h3>
<p >Candidates for this role should possess <strong >5 to 10 years of relevant experience</strong> in sales, account management, or business development, preferably within the logistics or express delivery sector. A proven track record of revenue generation, customer retention, and new business acquisition is essential.</p> <h3 >Essential Skills and Attributes</h3>
<ul >
<li >Strong negotiation and persuasion abilities.</li>
<li >Excellent interpersonal and communication skills for building and maintaining customer relationships.</li>
<li >Analytical skills to interpret sales data, identify trends, and address performance issues.</li>
<li >Proactive problem-solving skills, particularly in managing service failures and credit issues.</li>
<li >Proficiency in maintaining sales records and customer information systems.</li>
<li >A customer-centric approach with a focus on understanding and meeting client needs.</li>
</ul> <h3 >Working at DHL Express</h3>
<p >As part of DHL Express, you will join a team recognized for its "Insanely Customer Centric" approach and have the opportunity to become a Certified International Specialist. The company offers strong career support within an international environment, fostering a positive culture with collaborative colleagues. A multifarious benefit program is also provided.</p>
<p>We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. Supply Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen. If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships. Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers. About the role Embark on a journey with Reckitt as the driving force behind our Consumer Service team. With your passion for excellence and strategic vision, you will nurture relationships and facilitate seamless service experiences that keep our customers returning. Leading by example, you'll champion a culture of continuous improvement and play a pivotal role in steering our success. This role is a career-defining opportunity to make a significant impact within a vibrant and dynamic environment, ensuring every customer interaction is an opportunity to demonstrate Reckitt's dedication to service excellence. Your responsibilities Develop and maintain supply plans based on demand forecasts. And support S&OP by providing supply outlook, risks, and capacity constraints Monitor inventory availability and proactively prevent stock shortages and excess inventory by Coordinating with Manufacturing and Logistics to ensure timely product availability Maintain target inventory levels. And track inventory health (aging, slow-moving, and obsolete stock) Manage inbound and outbound transportation operations with central team and 3PL providers Oversee third-party logistics (3PL) providers and warehouse performance Monitor transportation and warehousing costs and identify efficiency opportunities The experience we're looking for Comprehensive experience in supply chain management within a consumer goods environment, with a strong focus on customer service Proficient with systems such as SAP and knowledgeable in modern supply chain technologies and practises A proven track record in building collaborative relationships both within the company and with external partners Demonstrated ability to creatively address challenges and maintain consumer satisfaction as a core business priority Exceptional communication skills, with the accumen to interpret and relay complex supply chain information effectively Commitment to personal development and coaching, with an invested interest in the growth of team members. The skills for success Supply Chain Management, Business Partnership, Collaboration and partnership building, Relationship Management, Business accumen, Productivity management, Improve business processes, Advanced Analytics, Data Analytics, Supply Chain Planning, Logistics Management. What we offer With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. Equality We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Comprehensive experience in supply chain management within a consumer goods environment, with a strong focus on customer service</li><li>Proficient with systems such as SAP and knowledgeable in modern supply chain technologies and practises</li><li>A proven track record in building collaborative relationships both within the company and with external partners</li><li>Demonstrated ability to creatively address challenges and maintain consumer satisfaction as a core business priority</li><li>Exceptional communication skills, with the accumen to interpret and relay complex supply chain information effectively</li><li>Commitment to personal development and coaching, with an invested interest in the growth of team members.</li></ul>
<h3 >About Mayar Foods and the Role</h3>
<p >Mayar Foods is seeking a <strong >HORECA Regional Manager, Catering & Institutions</strong>, to oversee field sales operations within the Jeddah and Makkah regions of Saudi Arabia. This full-time position is central to achieving sales and collection targets while ensuring strong customer relationships through excellent service and efficient issue resolution.</p> <h3 >Role Purpose and Scope</h3>
<p >The HORECA Regional Manager is responsible for leading and executing field sales activities, applying established sales knowledge and techniques to meet predefined sales and collection objectives. A key aspect of this role involves managing and nurturing customer relationships by providing outstanding service and promptly resolving any issues that arise within the assigned territory.</p> <h3 >Key Responsibilities: Sales Operations</h3>
<ul >
<li >Follow the daily route plan with the sales team to conduct customer visits effectively.</li>
<li >Discuss sales order requirements with the sales team, assist with order release, and follow up on stock availability in warehouses.</li>
<li >Provide the Horeca Channel Manager with insights on competitors’ promotions, pricing strategies, and current sales trends.</li>
<li >Implement sales promotions efficiently according to established guidelines.</li>
<li >Follow up on orders with the Sales Coordinator and address any related queries.</li>
<li >Prepare and share daily status reports with the Channel Manager.</li>
<li >Handle customer interactions professionally and resolve their queries efficiently.</li>
<li >Coordinate with the logistics team to ensure timely delivery of customer orders.</li>
<li >Manage customer complaints regarding returned goods by gathering necessary information and submitting it to the logistics team for action.</li>
</ul> <h3 >Key Responsibilities: Collections Management</h3>
<ul >
<li >Collaborate with the Sales team to ensure the achievement of collection targets.</li>
<li >Escalate concerns to the Channel Manager in cases of overdue payments or significant collection issues.</li>
<li >Prepare and distribute comprehensive collection status reports.</li>
<li >Follow up on cash and check collections with the cashier, ensuring all supporting documentation is provided for accurate accounting.</li>
</ul> <h3 >Qualifications and Experience</h3>
<p >Candidates for this role should possess <strong >5 to 10 years of relevant experience</strong> in sales management, particularly within the HORECA sector or catering and institutions. A strong understanding of sales techniques, customer service principles, and reporting is essential for success in this position.</p> <h3 >Employment Details</h3>
<p >This is a full-time position based in <strong >Jeddah and Makkah, Saudi Arabia</strong>. Salary details will be discussed during the interview process.</p>
Location: Riyadh, Saudi Arabia Experience: 1–4 years Industry: Sales / Business Development / B2B / Hospitality / Technology / Services / Other Relevant Industries About the Role We are looking for a results-driven Key Account Manager with a strong background in Sales, Business Development, Corporate Sales, B2B Sales, Key Account Management, or Client Relationship Management. Candidates from hotel/hospitality sales, technology/Saa S sales, corporate services, B2B solutions, or other commercially focused industries are encouraged to apply. The ideal candidate should have hands-on experience managing clients, developing business relationships, identifying sales opportunities, and contributing to revenue growth. Key Responsibilities Manage and grow a portfolio of corporate, B2B, and key accounts. Build and maintain strong relationships with corporate clients and decision-makers. Act as the primary point of contact for assigned accounts. Conduct client meetings, presentations, business reviews, and site visits. Understand client requirements and recommend suitable products, services, or solutions. Identify and develop upselling, cross-selling, renewal, and account expansion opportunities. Generate additional revenue from existing accounts. Identify new business opportunities and support client acquisition and business development. Develop strategies to improve customer retention and strengthen long-term partnerships. Handle client enquiries, concerns, and escalations professionally. Coordinate with internal teams to ensure timely and high-quality service delivery. Support contract negotiations, renewals, and commercial discussions. Maintain accurate account activities, opportunities, and customer information in CRM. Track sales performance, account revenue, targets, customer engagement, and pipeline. Monitor competitor activity, customer needs, and market trends. Prepare account reports, sales updates, and revenue forecasts. Travel for client meetings and site visits when required. Requirements Bachelor's Degree or Diploma in Business, Marketing, IT, Hospitality, or a related field.1–4 years of relevant experience in one or more of the following:Sales Business Development Key Account Management Corporate Sales B2B Sales Account Management Client Relationship Management Customer Success with commercial/account growth responsibility Hotel/Hospitality Sales or Corporate Sales Technology/Saa S Sales Proven experience dealing with corporate clients, B2B customers, key accounts, or business decision-makers. Demonstrated experience in sales, revenue generation, upselling, cross-selling, account growth, or achieving commercial targets. Experience conducting client meetings, presentations, negotiations, or site visits. Strong relationship-building and account management skills. Strong communication, presentation, and negotiation skills. Ability to understand customer requirements and recommend suitable solutions. CRM experience is preferred. Strong commercial awareness and understanding of B2B/client-facing sales. Fluent in Arabic and English. Ability to work independently and manage multiple client accounts. Willingness to travel for client meetings when required. Preferred Backgrounds We are particularly interested in candidates with backgrounds in:1. Sales / Business Development Direct B2B, corporate, solution, or consultative sales experience.2. Key Account / Account Management Experience managing corporate or strategic accounts and growing existing business.3. Hotel / Hospitality Sales Candidates with Corporate Sales, Hotel Sales, MICE, Group Sales, Business Development, or Key Account experience within hotels or hospitality are encouraged to apply.4. Technology / Saa S / IT Sales Candidates who have sold or managed corporate accounts for Saa S, IT solutions, cloud services, telecommunications, or technology products.5. Corporate Services / B2B Services Candidates with experience managing business clients and selling professional, logistics, financial, HR, or other B2B services. Ideal Candidate The ideal candidate is a commercially driven Sales, Business Development, Key Account, Corporate Sales, Hospitality Sales, or B2B professional who can manage client relationships while actively contributing to revenue growth, account expansion, customer retention, and new business development. We are looking for someone who is confident in dealing directly with clients and decision-makers, understands commercial requirements, and can take ownership of accounts from relationship building through to sales, renewal, and account growth.
<h2 class="h5">Job description</h2>
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<p>The Portfolio Business Customer Supply Manager (CSuM) is responsible for managing end-to-end supply chain operations for Microwave (MW) products and services, including demand and supply planning, order management, sourcing, delivery, and invoicing. The role ensures timely order fulfillment, mitigates supply risks, supports SOx compliance, and drives continuous process improvements to deliver a high level of customer service.</p><br><p>Based in Saudi Arabia, this position works closely with MW customers and stakeholders to support business needs and ensure operational excellence across the local market.</p><br><br><br>Responsibilities:<br><ul><li>Follow up orders all products (HW, SW, Services), booking and invoicing.</li><li>Contributes to logistics planning – order intake and revenue execution, inventory Latest Estimates (LE), resourcing.</li><li>Contributes to supply chain processes and execution, profitability and efficiency meeting accurate and timely services and high performance in services to customer operations / customers both in terms of quality and cost efficiency.</li><li>Contributes to logistics execution process to meet the CT and Delivery Operations business targets (includes monitor and control).</li><li>Performs SOx audits, and prepares for order: Collects the demand planning, roll-out planning and customer purchase order info from CTs and projects and follow an execution plan for consignment stock in the country.</li><li>Manages inventory: Monitors inventory Latest Estimates (LE) in central consignment location to ensure adequate stock levels. </li><li>Works with substantial discretion and uses specialist knowledge, analytical skills, judgment and experience to solve complex problems and to contribute to process improvements.</li><li>Assesses and tracks supply risks and challenges.</li></ul><br>Qualifications:<br><p><span>Must Have:</span></p><br><ul><li><span>Fluent in Arabic and English, with the ability to effectively communicate with customers and stakeholders.</span></li><li><span>Proven experience in supply chain, logistics, order management, or customer/business operations.</span></li><li><span>Strong focus on quality, accuracy, and operational efficiency.</span></li><li><span>Demonstrated ability to take initiative, solve problems, and drive issues to resolution.</span></li><li><span>Ability to work independently while adapting to a dynamic and changing business environment.</span></li></ul><p><span>Nice to Have:</span></p><br><ul><li><span>Experience within the telecommunications industry.</span></li><li><span>Familiarity with Microwave (MW) products and solutions.</span></li><li><span>Knowledge of demand and supply planning, inventory management, and supply chain processes.</span></li><li><span>Understanding of trade compliance, SOx controls, and supply risk management. </span></li><li><span>Experience working with cross-functional and geographically distributed teams.</span></li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<h3 >Role Overview</h3>
<p >HASCO Group is seeking a <strong >Freight Forwarding Pricing Executive</strong> to join its team in Jeddah or Makkah, Saudi Arabia. This full-time role is central to developing, managing, and optimizing pricing strategies for international freight shipments across air, ocean, and land modes. The primary objective is to secure profitable business and provide robust support to sales teams through competitive quotes and thorough margin analysis. Candidates should typically possess 3-5 years of relevant experience in the freight forwarding sector.</p> <h3 >Core Responsibilities</h3>
<ul >
<li >Create and maintain comprehensive pricing for all modes of transport (air, ocean, and land) across multiple lanes and service levels.</li>
<li >Analyze customer requirements and carrier rates to prepare competitive and accurate quotes.</li>
<li >Monitor and optimize profitability, along with key performance indicators (KPIs) such as quote-to-win ratio and on-time delivery.</li>
<li >Collaborate effectively with sales, operations, and supplier management teams to ensure the feasibility of quotes and service commitments.</li>
<li >Manage exception pricing for high-risk or large-value shipments and urgent requests.</li>
<li >Maintain accurate data within pricing databases and ERP/TMS systems.</li>
<li >Generate regular pricing reports for management review, identify market trends and opportunities, and ensure rates are consistently up to date.</li>
<li >Ensure strict compliance with company policies, industry regulations, and documentation standards.</li>
</ul> <h3 >Essential Qualifications</h3>
<ul >
<li >Bachelor’s degree in supply chain, logistics, business, economics, or a related field; equivalent work experience will be considered.</li>
<li >3–5 years of experience in a freight forwarding pricing or commercial role; international logistics experience is preferred.</li>
<li >Strong understanding of multimodal freight pricing, Incoterms, and carrier contract structures.</li>
<li >Demonstrated analytical mindset with the ability to build cost models, conduct profitability analyses, and present clear recommendations.</li>
<li >Proven ability to manage multiple quotes efficiently under tight deadlines.</li>
</ul> <h3 >Desired Skills and Certifications</h3>
<ul >
<li >Certifications related to logistics or pricing (*, FIATA, ASTL, CPSM) are considered a plus.</li>
<li >Knowledge of customs compliance and import/export documentation.</li>
<li >Experience with international pricing structures, surcharges, and currency considerations.</li>
</ul> <h3 >Work Setting</h3>
<p >This is a full-time position based in the Makkah region, with opportunities in both Jeddah and Makkah cities. The role operates within a dynamic and professional environment focused on international freight forwarding operations.</p> <h3 >Application Process</h3>
<p >Interested candidates are encouraged to apply by submitting their qualifications for consideration.</p>
Location: Saudi Arabia / UAE / Türkiye / Uzbekistan / Egypt Role Overview The Project Manager will lead utility-scale BESS projects from contract award through commissioning, acceptance, and warranty, with full responsibility for schedule, cost, quality, risk, and customer delivery. Key Responsibilities Lead the full project lifecycle from contract award through delivery, commissioning, acceptance, and warranty. Own project schedule, cost, quality, risks, deliverables, and overall execution performance. Coordinate engineering, procurement, manufacturing, logistics, construction, commissioning, and service activities. Manage customer expectations and act as the primary interface with customers, EPCs, partners, and other project stakeholders. Identify critical project risks and drive cross-functional teams to resolve execution issues. Coordinate the supply and delivery of key BESS equipment, including battery systems, PCS, and EMS. Build and lead effective cross-functional and cross-cultural project teams. Qualifications Bachelor’s degree or above in Engineering, Project Management, Business Administration, or related fields.3+ years of large-scale engineering project management experience; international energy or power project experience preferred. Experience leading renewable energy projects; successful delivery of large-scale BESS projects of 100 MWh or above is highly preferred. Strong schedule, cost, quality, risk, stakeholder, and contract management capabilities. PMP, PgMP, or equivalent project management certification is a plus. Fluent English; additional regional languages are a plus. Willingness to travel extensively or be based in the region.
<h3 >About AJEX and the Role</h3>
<p >AJEX is seeking a <strong >Territory Sales Manager</strong> to join its team in <strong >Dammam, Eastern, Saudi Arabia</strong>. This <strong >full-time</strong> position is central to developing and expanding the company’s last mile delivery business within an assigned territory, requiring 5-10 years of relevant experience.</p> <h3 >Territory Management Focus</h3>
<p >The <strong >Territory Sales Manager</strong> is responsible for the development, growth, and protection of AJEX’s last mile delivery business within a specific territory in Saudi Arabia. This role requires a commercially driven yet professional individual capable of acquiring new customers, fostering long-term relationships, understanding customer needs, converting opportunities into profitable business, and consistently achieving agreed revenue and performance targets. The successful candidate will demonstrate ownership, energy, resilience, and a proactive approach to creating opportunities, overcoming commercial obstacles, and securing new business.</p> <h3 >Core Responsibilities</h3>
<ul >
<li >Own the assigned territory and take full accountability for its commercial performance, customer portfolio, and growth.</li>
<li >Develop and execute a territory sales plan covering prospecting, acquisition, retention, upselling, and cross-selling.</li>
<li >Identify, qualify, and convert new business opportunities across e-commerce, retail, SMEs, corporate, and other relevant customer segments.</li>
<li >Build strong relationships with decision-makers, business owners, and operational stakeholders.</li>
<li >Understand customer requirements and propose practical last mile delivery solutions aligned with service, cost, and commercial objectives.</li>
<li >Manage the complete sales cycle from lead generation and qualification through negotiation, closing, onboarding, and account development.</li>
<li >Achieve or exceed assigned revenue, volume, and other agreed commercial targets.</li>
<li >Maintain an accurate sales pipeline, realistic forecasts, and timely reporting of opportunities, risks, and expected closures.</li>
<li >Protect existing revenue by maintaining high customer engagement, identifying service concerns early, and coordinating internally to resolve issues.</li>
<li >Work closely with Operations, Customer Service, Finance, and other functions to ensure a smooth customer experience and successful implementation.</li>
<li >Monitor competitor activity, market trends, pricing, and customer movements, and communicate relevant intelligence to management.</li>
<li >Conduct regular customer visits and business reviews, and maintain a disciplined field-sales routine.</li>
<li >Follow company policies, pricing authority, approval procedures, CRM requirements, and commercial governance.</li>
<li >Maintain high standards of professional conduct, confidentiality, and honesty in all customer and internal dealings.</li>
</ul> <h3 >Candidate Requirements</h3>
<ul >
<li >5-10 years of experience in sales, preferably within logistics or last-mile delivery.</li>
<li >Demonstrated ability to acquire new customers and build long-term relationships.</li>
<li >Strong commercial acumen with a professional approach to sales.</li>
<li >Proven ownership, energy, resilience, and a proactive "fighting spirit" to overcome commercial obstacles.</li>
<li >Ability to understand customer needs and convert opportunities into profitable business.</li>
<li >Accountability for results and consistent delivery of revenue and performance targets.</li>
</ul> <h3 >Work Environment and Location</h3>
<p >This is a <strong >full-time</strong> position based in <strong >Dammam, Eastern, Saudi Arabia</strong>. The role involves regular field-sales activities within the assigned territory.</p> <h3 >Application Information</h3>
<p >Candidates who meet the above criteria are encouraged to apply.</p>
<h2 class="h5">Job description</h2>
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<p><b>Overview Of The Role:</b></p><p><br></p><p>The role requires ensuring compliance with customs and port authorities as well as adhering to KSA regulatory requirements. Key responsibilities include warehousing, documentation, port clearance, and ensuring prompt deliveries across various dealer locations in KSA to achieve optimal customer satisfaction and business targets. Success in this role involves on-time supply and delivery at minimal cost, maintaining budgeted net contribution through strategic cost management, and fostering strong relationships with customers and regulatory bodies.</p><p><br></p><p><b>What You Will Do:</b></p><p><br></p><ul><li>Ensure strict, accurate, and timely management reporting to provide visibility of daily operational performance, achievements, and trends.</li><li>Update KPI dashboards and operational reports for management review through SAP systems.</li><li>Develop, implement, and maintain SOPs for all logistics and supply chain activities within the division.</li><li>Ensure SOPs are in place for all supply chain activities to standardize procedures.</li><li>Monitor financial targets through monthly P&L review.</li><li>Achieve Net Profit budget through strict cost control and monitoring financial dimensions.</li><li>Maintain strong relationships with customers by providing proactive communication, advice, and operational feedback.</li><li>Engage with customers regularly via email, calls, online Teams calls, and face-to-face contacts.</li><li>Ensure timely delivery of vehicles and customer requirements across all showrooms, dealer, and distributor locations in KSA.</li><li>Ensure all vehicle movements within the premises adhere to strict compliance with safety and relevant quality standards.</li><li>Formulate and finalize SLAs with customers and negotiate with suppliers aligned with business objectives.</li><li>Collaborate with management to prepare and sign SLAs and contracts with customers and suppliers, regularly reviewing performance.</li><li>Conduct staff performance appraisals and development reviews in line with company regulations.</li><li>Implement PDR techniques for staff development both half-yearly and yearly.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><p><br></p><ul><li>Strong knowledge of SAP and relevant computer applications.</li><li>Organizational skills to manage logistics efficiently.</li><li>Ability to make informed decisions under pressure.</li><li>Excellent interpersonal and communication skills for customer and team interactions.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><p><br></p><ul><li>Degree in any discipline from a recognized institution.</li><li>At least 7 years of relevant experience in operations management or a related field.</li><li>Proficiency in SAP and computer applications with a strong understanding of logistics processes.</li><li>Excellent organizational, decision-making, and interpersonal skills.</li></ul><p><br></p></div>
Job Opening: Procurement Manager – Medical Devices Osus Al-Ibdaa Medical Company is seeking an experienced Procurement Manager with a strong background in the medical devices and healthcare sector to lead and manage the company’s procurement operations. The ideal candidate should have extensive experience in medical procurement, international sourcing, supplier negotiations, inventory planning, and import & logistics operations, particularly across surgical devices, surgical consumables, sutures, endoscopy, urology, and related medical products. Key Requirements Minimum 5 years of experience in medical procurement, with proven managerial or leadership experience. Strong knowledge of medical devices, surgical products, consumables, sutures, endoscopy, urology, and related product categories. Proven experience in international sourcing, supplier evaluation, and supplier relationship management. Strong negotiation skills with international manufacturers and suppliers. Solid understanding of international trade, import procedures, and Saudi import regulations. Hands-on experience with sea and air freight, customs clearance, shipping documentation, and freight forwarders. Strong experience managing POs, RFQs, quotations, lead times, payment terms, MOQs, and delivery schedules. Experience in demand planning, forecasting, inventory management, and stock replenishment. Strong understanding of landed cost calculation, cost control, and margin optimization. Experience working with suppliers across China, Europe, Korea, USA, and other international markets is highly preferred. Knowledge of SFDA requirements is an advantage. Excellent analytical, leadership, negotiation, and problem-solving skills. Excellent English communication skills. Strong proficiency in Microsoft Excel and ERP/procurement systems. Key Responsibilities Lead and manage the company’s medical procurement function and strategy. Develop procurement plans aligned with sales forecasts, tenders, inventory requirements, and business objectives. Identify, evaluate, qualify, and develop relationships with international suppliers and manufacturers. Lead negotiations on pricing, payment terms, lead times, MOQs, exclusivity, price protection, and commercial agreements. Oversee the complete procurement cycle from RFQ and purchase order through shipment, customs clearance, and final delivery. Manage and monitor international shipments and coordinate with freight forwarders and customs clearance teams. Ensure optimal inventory levels while minimizing stock-outs, excess inventory, and slow-moving stock. Monitor landed costs, procurement margins, and cost-saving opportunities. Ensure timely availability of products for government tenders and private-sector business. Monitor and evaluate supplier performance and implement continuous improvements. Coordinate closely with Sales, Tenders, Warehouse, Finance, Regulatory Affairs, and Logistics teams. Maintain accurate procurement records, supplier databases, reports, and performance indicators. Position: Procurement Manager – Medical Devices Location: Riyadh, Saudi Arabia Experience: 5+ Years
Paradox Events & Marketing is looking for an experienced and hands-on Event Management Professional to join our team in Saudi Arabia.<br>We are looking for someone who can take ownership of events from concept to completion, confidently manage suppliers and clients, and deliver high-quality events in a fast-paced environment.<br>Location: Saudi Arabia Travel: Must be willing and able to travel as required for projects and events<br>Key Responsibilities<br>Event Management Plan, coordinate, and execute events from concept through completion. Manage event timelines, logistics, production requirements, and on-site execution. Source, coordinate, and negotiate with suppliers and vendors to achieve cost-effective solutions without compromising quality. Manage client communication throughout event preparation and execution. Coordinate internal teams and ensure all event deliverables are completed on time. Travel to different locations as required to oversee events and projects. Quotations & Proposals Prepare and review accurate quotations for clients and suppliers. Support Account Managers and Design Teams in developing proposals. Ensure budgets, timelines, specifications, and deliverables are accurately reflected in proposals. Maintain an updated database of suppliers, materials, services, and pricing. Monitor event budgets and support effective cost control. General Responsibilities Maintain organized records of events, quotations, proposals, supplier information, and contracts. Support continuous improvements in event execution and supplier management. Conduct and participate in internal project check-ins. Represent the company professionally when dealing with clients, suppliers, and partners. Maintain Paradox’s standards for quality, professionalism, timely delivery, and client service.<br>Requirements<br>Proven professional experience in event management, event execution, and supplier coordination. Strong knowledge of event logistics and on-ground operations. Strong organizational and multitasking skills with the ability to work under tight deadlines. Excellent communication, coordination, and negotiation skills. Experience preparing quotations, managing budgets, and controlling event costs. Ability to manage multiple projects and priorities simultaneously. Confident in dealing directly with clients and suppliers. Comfortable leading internal team and project check-ins. Arabic speaking is mandatory. Must be willing and able to travel for events and projects when required.<br>Apply If you have strong event management experience and thrive in a fast-paced, client-focused environment, we would like to hear from you. Please send your updated CV to careers@paradoxagency.me
<p>The Office Manager will oversee day-to-day office management and provide administrative and project coordination support across the Urban Core development program. This is an integrated mixed-use development and ideally the candidate will have experience in an Office Manager type role with a client-side developer or international PMC/PMO working on similar mega/gig projects. The role will ensure efficient office operations, support project teams, and drive effective coordination between internal stakeholders, consultants, contractors, and service providers.</p> <p> <strong>Key Responsibilities</strong> </p> <p> <strong>Office Management</strong> </p> <ul> <li>Manage daily office operations and administrative activities across the project office.</li> <li>Coordinate facilities, workspace allocation, supplies, vendor services, and office logistics.</li> <li>Maintain a professional, efficient, and well-organized working environment.</li> <li>Support onboarding, visitor management, and administrative processes.</li> </ul> <p> <strong>Project Coordination</strong> </p> <ul> <li>Coordinate meetings, workshops, and stakeholder engagements across multiple workstreams.</li> <li>Track actions, decisions, and key deliverables, ensuring timely follow-up.</li> <li>Support project reporting, presentations, and documentation management.</li> <li>Maintain project calendars, stakeholder contact lists, and communication records.</li> <li>Act as a central coordination point between project teams, consultants, and external partners.</li> </ul> <p> <strong>Document & Administrative Support</strong> </p> <ul> <li>Ensure project documentation is accurately maintained and stored.</li> <li>Assist in preparing reports, correspondence, meeting minutes, and executive briefing materials.</li> <li>Support procurement, contract administration, travel arrangements, and expense management as required.</li> </ul> <p> </p> <p> </p> <p> </p><p><strong>Desired Candidate Profile</strong></p><p> <strong>Candidate Profile</strong> </p> <ul> <li>Bachelor's degree or Diploma in Business Administration, Project Management, or related field.</li> <li>7+ years' experience in office management, project coordination, executive administration, or similar roles.</li> <li>Experience supporting large-scale commercial office, mixed-use, real estate, development, construction, or infrastructure projects.</li> <li>Strong organizational, stakeholder management, and multitasking skills.</li> <li>Proficient in Microsoft Office Suite, document management systems, and project coordination tools.</li> <li>Strong written and verbal communication skills in English.</li> </ul> <p> <strong>Key Attributes</strong> </p> <ul> <li>Highly organized and detail-oriented.</li> <li>Proactive and self-directed.</li> <li>Strong interpersonal and coordination capabilities.</li> <li>Able to manage multiple priorities within a fast-paced project environment.</li> <li>Professional, discreet, and service-oriented approach.</li> </ul>
<h2 class="h5">Job description</h2>
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<span>We are Reckitt
<br>Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.
Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.<br>Supply
<br>Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen.
If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships.
Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers.<br>About the role
<br></span><p>Embark on a journey with Reckitt as the driving force behind our Consumer Service team. With your passion for excellence and strategic vision, you will nurture relationships and facilitate seamless service experiences that keep our customers returning. Leading by example, you'll champion a culture of continuous improvement and play a pivotal role in steering our success. This role is a career-defining opportunity to make a significant impact within a vibrant and dynamic environment, ensuring every customer interaction is an opportunity to demonstrate Reckitt's dedication to service excellence.</p><br><br>Your responsibilities
<br><ul>
<li>Develop and maintain supply plans based on demand forecasts. And support S&OP by providing supply outlook, risks, and capacity constraints</li>
<li>Monitor inventory availability and proactively prevent stock shortages and excess inventory by Coordinating with Manufacturing and Logistics to ensure timely product availability</li>
<li>Maintain target inventory levels. And track inventory health (aging, slow-moving, and obsolete stock)</li>
<li>Manage inbound and outbound transportation operations with central team and 3PL providers</li>
<li>Oversee third-party logistics (3PL) providers and warehouse performance</li>
<li>Monitor transportation and warehousing costs and identify efficiency opportunities</li>
</ul><br>The experience we're looking for
<br><ul>
<li>Comprehensive experience in supply chain management within a consumer goods environment, with a strong focus on customer service</li>
<li>Proficient with systems such as SAP and knowledgeable in modern supply chain technologies and practises</li>
<li>A proven track record in building collaborative relationships both within the company and with external partners</li>
<li>Demonstrated ability to creatively address challenges and maintain consumer satisfaction as a core business priority</li>
<li>Exceptional communication skills, with the accumen to interpret and relay complex supply chain information effectively</li>
<li>Commitment to personal development and coaching, with an invested interest in the growth of team members.</li>
</ul><br>The skills for success
<br><p>Supply Chain Management, Business Partnership, Collaboration and partnership building, Relationship Management, Business accumen, Productivity management, Improve business processes, Advanced Analytics, Data Analytics, Supply Chain Planning, Logistics Management.</p><br><br>
<br>What we offer
<br>With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.<br>Equality
<br>We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.<br>
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Preferred candidate </h2>
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<b>Years of experience</b>
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1+ years </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<h3 >About Brkz</h3>
<p >Brkz is recognized as Saudi Arabia’s fastest-growing construction-tech startup, supported by leading regional and global VCs. The company operates a platform that offers contractors instant access to over 7,000 building material SKUs from more than 1,100 vetted suppliers, providing rapid quotations and integrated buy-now-pay-later financing options. Brkz has successfully onboarded over 850 contracting companies and contributed to major projects including NEOM and King Salman Park.</p> <h3 >The Role: Sales Account Manager</h3>
<p >Brkz is seeking a <strong >Sales Account Manager - Imported Building Material</strong> to join its full-time team in Dammam. This role specializes in the sale of imported building materials, which typically involve extended lead times. The ideal candidate will manage client expectations regarding shipping durations and advance payment terms, ensuring proactive client relationship development and timely material delivery.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Identify and develop new business opportunities within the construction and building materials industry.</li>
<li >Establish and maintain strong relationships with retailers, wholesalers, and distributors.</li>
<li >Educate clients on the benefits of imported materials, lead times, and logistical considerations.</li>
<li >Coordinate with Procurement and logistics teams to provide accurate shipment tracking and updates.</li>
<li >Prepare and present quotations, proposals, product specifications, and samples to potential customers.</li>
<li >Negotiate pricing and advance payment terms while ensuring profitability and market competitiveness.</li>
<li >Work closely with the procurement team to forecast demand and manage stock levels effectively.</li>
<li >Stay informed about market trends, competitor activities, and pricing fluctuations.</li>
<li >Address and resolve customer inquiries, complaints, and order-related issues efficiently.</li>
<li >Prepare feedback and reports of customer visits and sales funnel, and present market insights.</li>
</ul> <h3 >Required Experience</h3>
<ul >
<li >Minimum of <strong >2-5 years</strong> of sales experience in building materials, construction supplies, or a related field.</li>
<li >Strong knowledge of import logistics, customs clearance, and supply chain management.</li>
<li >Proven experience in B2B sales, negotiation, and relationship management.</li>
</ul> <h3 >Essential Skills and Attributes</h3>
<ul >
<li >Ability to handle long lead times and manage customer expectations accordingly.</li>
<li >Excellent verbal and written communication skills.</li>
<li >Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) or equivalent Google Workspace Suite (Sheets, Docs, Slides) and CRM software.</li>
<li >Self-motivated, target-driven, and capable of working independently.</li>
<li >Willingness to travel for client meetings and site visits as required.</li>
</ul> <h3 >Compensation and Company Environment</h3>
<p >This role offers a <strong >competitive base salary complemented by a commission structure</strong>. Brkz provides an opportunity to be part of a fast-growing startup operating with a product-first mindset.</p>
Hunger Station is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Purpose<br><br>To maintain and enhance rider support standards, compliance, and performance quality across the rider support and ensure agents meet operational KPIs, and rider experience expectations.<br><br>Key Accountabilities And Activities<br><br>Quality Assurance<br><br>Lead and supervise the quality assurance activities within the team. Monitor and evaluate agents' performance on the program level for voice and non-voice transactions using a quality monitoring system. Assess script adherence, data accuracy, process consistency, and product knowledge. Analyze failures and potential failures, and develop action plans and preventive measures. Communicate results and findings to management and stakeholders. Ensure compliance with monitoring sample sizes for all team members. Verify and ensure adherence to sample size requirements for new agents. Generate and deliver regular business intelligence & quality assurance reports. Review and analyze quality variations from metrics and identify problem areas. Collaborate with internal stakeholders to address quality-related issues and improve processes. Conduct calibration sessions with monitors and clients to ensure consistency in quality assessments.<br><br>Process Improvement<br><br>Identify opportunities for process improvement and efficiency enhancement. Collaborate with cross-functional teams to implement process changes and best practices. Provide recommendations for training needs based on quality evaluations. Continuously review and update quality monitoring guidelines and score sheets.<br><br>Team Management<br><br>Provide guidance and support to the QA team members. Conduct regular coaching and feedback sessions to improve performance. Develop and deliver training sessions to enhance agents' quality performance. Foster a positive and collaborative work environment within the QA team. Conduct regular team meetings to discuss quality updates and address concerns.<br><br>Governance and Resilience<br><br>Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner. Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness. Uphold a high-performance working environment and promote HS’s Values.<br><br>Qualifications<br><br>Knowledge and Experience<br><br>4–6 years of experience in operations, fleet management, logistics, or quality control. Strong analytical and reporting skills KPI monitoring and performance management Strong communication skills<br><br>Education and Certifications<br><br>Bachelor’s degree in Business Administration or a relevant field is required.
Hunger Station is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Key Activities:<br><br>Manage third-party picker workforce operations by sourcing and onboarding suitable partners, coordinating picker interviews, aligning on store coverage and shift requirements, and ensuring operational readiness including transportation arrangements, housing proximity, and on-time attendance at assigned stores. Monitor and improve in-store picker performance by tracking attendance, hygiene standards, and operational productivity; coordinating training and feedback with partners; and requesting replacements when performance does not meet Hunger Station standards within the defined improvement period. Analyze workforce and operational performance metrics (e.g., utilization, adherence, attendance) to identify inefficiencies, address store-level workforce gaps, and implement actionable improvements that optimize staffing effectiveness. Manage vendor onboarding and partnership processes by reviewing contracts, evaluating vendor operational readiness, and collaborating with cross-functional teams (Finance, Legal, Procurement, and Operations) to ensure compliance with Hunger Station standards and a smooth partner engagement process. Oversee third-party partner performance and accountability, addressing operational issues and lack of responsiveness through structured escalation, applying contractual penalties when applicable, and recommending partnership suspension or termination when vendors consistently fail to meet Hunger Station standards. Set performance objectives, provide necessary support, evaluate direct reports, and provide regular feedback on performance. Participate in the identification and recruitment of key talents for the function. Provide clear directions, prioritize tasks, assign and delegate responsibility, and monitor the workflow. Provide opportunities for team members to suggest, participate in, and contribute to improvement, innovation, and knowledge-sharing initiatives. Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner. Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness. Uphold a high-performance working environment and promote HS’s Values.<br><br>Qualifications<br><br>3–6 years of experience in Workforce Management, Operations Planning, or Capacity Planning Experience in contact center / logistics / operations-heavy environments Proven exposure to forecasting, scheduling, and performance reporting Experience managing cross-functional stakeholders (Operations, HR, Finance, procurement) Bachelor’s degree in Engineering, Data science, Computer Science, Supply Chain or a relevant field is required.
Hunger Station is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Purpose<br><br>To maintain and enhance rider support standards, compliance, and performance quality across the rider support and ensure agents meet operational KPIs, and rider experience expectations.<br><br>Key Accountabilities And Activities<br><br>Quality Assurance<br><br>Lead and supervise the quality assurance activities within the team. Monitor and evaluate agents' performance on the program level for voice and non-voice transactions using a quality monitoring system. Assess script adherence, data accuracy, process consistency, and product knowledge. Analyze failures and potential failures, and develop action plans and preventive measures. Communicate results and findings to management and stakeholders. Ensure compliance with monitoring sample sizes for all team members. Verify and ensure adherence to sample size requirements for new agents. Generate and deliver regular business intelligence & quality assurance reports. Review and analyze quality variations from metrics and identify problem areas. Collaborate with internal stakeholders to address quality-related issues and improve processes. Conduct calibration sessions with monitors and clients to ensure consistency in quality assessments.<br><br>Process Improvement<br><br>Identify opportunities for process improvement and efficiency enhancement. Collaborate with cross-functional teams to implement process changes and best practices. Provide recommendations for training needs based on quality evaluations. Continuously review and update quality monitoring guidelines and score sheets.<br><br>Team Management<br><br>Provide guidance and support to the QA team members. Conduct regular coaching and feedback sessions to improve performance. Develop and deliver training sessions to enhance agents' quality performance. Foster a positive and collaborative work environment within the QA team. Conduct regular team meetings to discuss quality updates and address concerns.<br><br>Governance and Resilience<br><br>Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner. Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness. Uphold a high-performance working environment and promote HS’s Values.<br><br>Qualifications<br><br>Knowledge and Experience<br><br>4–6 years of experience in operations, fleet management, logistics, or quality control. Strong analytical and reporting skills KPI monitoring and performance management Strong communication skills<br><br>Education and Certifications<br><br>Bachelor’s degree in Business Administration or a relevant field is required.
<h3 >About Salla and the Role</h3>
<p >Salla empowers over 100,000 merchants to operate their businesses. As a <strong >Senior Product Manager</strong>, you will lead the strategic expansion of Salla across the GCC and beyond. This full-time role is based in Jeddah, Makkah Province, and requires 5-10 years of relevant experience in product management, specifically with market expansion initiatives.</p> <h3 >Role Overview and Impact</h3>
<p >This role is central to Salla's growth, focusing on adapting the product for new markets rather than a direct replication of its Saudi Arabian model. Each market presents distinct payment systems, regulatory frameworks, logistics challenges, and merchant expectations. You will be responsible for critical product decisions that determine successful market entry, ensuring Salla functions as effectively in new regions as it does in its home market. This involves diagnosing specific product needs, prioritizing development or adaptation, and driving improvements from conception to launch.</p>
<p >Your impact will span three primary areas:</p>
<ul >
<li ><strong>Activation in New Markets:</strong> Identifying and resolving friction points from signup to a merchant's first order, with a focus on payments and Know-Your-Customer (KYC) compliance.</li>
<li ><strong>Market-Specific Product Fit:</strong> Implementing necessary payment and logistics integrations, compliance workflows, and localization to ensure Salla feels native to each market.</li>
<li ><strong>Expansion Infrastructure:</strong> Developing shared product primitives and a repeatable playbook to enhance the efficiency of subsequent market entries.</li>
</ul> <h3 >Key Responsibilities</h3>
<ul >
<li >Own the product roadmap for expansion across the GCC and beyond, managing market entries sequentially with a clear strategy for future markets.</li>
<li >Diagnose merchant drop-off points between signup and first order in each market and implement product changes to address these gaps.</li>
<li >Drive payment and compliance product development per market, including KYC flows, payment gateway integrations, and adherence to regulatory requirements.</li>
<li >Determine which core product components require market-specific adaptation versus those that should remain shared infrastructure, and manage associated investment decisions.</li>
<li >Define and monitor key metrics reflecting market progress, such as time to first order, activation rate by market, ninety-day retention, and the share of merchants expanding regionally.</li>
<li >Establish measurement frameworks from scratch in markets lacking existing benchmarks, distinguishing genuine activation signals from noise.</li>
<li >Lead cross-functional teams across engineering, design, operations, legal, and local market teams, influencing outcomes without direct authority.</li>
<li >Communicate product tradeoffs, sequencing, and deliberate pauses to maintain focus.</li>
</ul> <h3 >Required Qualifications and Experience</h3>
<ul >
<li >Proven experience owning product for market expansion or geographic rollout within a software, fintech, or commerce platform.</li>
<li >Demonstrated experience with adapted payments, compliance, or onboarding across diverse regulatory environments is preferred.</li>
<li >Deep understanding of merchant activation dynamics, including diagnosing drop-off rates and implementing product changes to improve activation.</li>
<li >Fluency in payments and KYC as a product challenge, encompassing gateway integrations, document flows, and their product implications.</li>
<li >Familiarity with Gulf market realities, including local payment methods, logistics infrastructure, value-added tax (VAT), commercial licensing, and regional differences in merchant behavior.</li>
<li >Track record of improving time-to-value in self-serve, low-touch environments where the product facilitates onboarding.</li>
<li >Strong analytical instinct and comfort in building measurement frameworks for markets without existing benchmarks.</li>
<li >Experience leading cross-functional work effectively without direct authority over involved teams.</li>
<li >Demonstrated meaningful ownership in ambiguous or early-stage contexts.</li>
<li >Gulf residency or prior regional experience is preferred over theoretical market knowledge.</li>
</ul> <h3 >Work Environment and Relocation</h3>
<p >This full-time position is based in Jeddah, Makkah Province. The role requires a willingness to relocate to Saudi Arabia to effectively lead the strategic product expansion efforts and engage with local market realities.</p> <h3 >Application Information</h3>
<p >Candidates who meet the qualifications and are prepared to contribute to Salla's regional growth are encouraged to apply.</p>
<h2 class="h5">Job description</h2>
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<span>Jasara Program Management Company (Jasara PMC) is a leading Joint Venture between Public Investment Fund (PIF), Jacobs, and Saudi Aramco, established to deliver world-class program management services across the Kingdom of Saudi Arabia.<br> Jasara plays a key role in supporting the realization of Saudi Vision 2030, particularly in delivering giga-projects and large-scale infrastructure developments.<br> We are seeking a Design Director Estate Management - City Assets Management to join JASARA PMC.<br> The Design Director will lead the operational design review, assurance and stakeholder coordination of city and district assets to ensure operability, maintainability, accessibility, serviceability and long-term operational sustainability are effectively incorporated into the planning, design, delivery and handover of assets, facilities and associated services.<br> The Design Director is responsible for providing operational design leadership and assurance across city and district developments, representing the future operator, maintainer and asset owner throughout planning, design development, design reviews and asset delivery activities.<br> The role ensures operational requirements, maintainability considerations, logistical requirements, support facilities and service delivery needs are appropriately reflected within asset designs and associated development proposals.<br> The role acts as the Estate Management design authority for operability and maintainability, providing independent review, challenge, assurance and recommendations across all assets that will require future operations, maintenance, management or service delivery.<br> The position develops and maintains operational design requirements, coordinates stakeholder alignment, supports district and development teams, and manages specialist consultant activities relating to operational design assurance.<br> The role works closely with Development, Delivery, City Operations, Community Management, Asset Management, Utilities, Mobility, Security, Digital and other operational stakeholders to ensure assets are designed for safe, efficient and sustainable operation throughout their lifecycle.<br> The position also coordinates operational aspects of asset handover activities with City Asset Management to facilitate a smooth transition from development into operations.<br> Key Responsibilities 1.<br> Asset Operability and Maintainability Reviews • Lead operational design reviews of city and district assets to assess operability, maintainability, functionality and long- term serviceability.<br> • Review asset designs throughout planning, concept, schematic, detailed design and pre-handover stages.<br> • Challenge design proposals to ensure assets can be safely, efficiently and sustainably operated and maintained.<br> • Assess asset layouts, operational functionality, maintenance strategies and service delivery requirements.<br> • Identify operational risks, maintenance constraints, accessibility challenges and service delivery issues that may impact future operations.<br> • Provide evidence-based recommendations to improve asset operability, maintainability and operational performance.<br> • Support governance and stage-gate reviews through technical review comments and assurance recommendations.<br> • Promote whole-life thinking within design reviews to support long-term operational sustainability and value.<br> 2. Operational Design Standards and Requirements • Develop, maintain and continuously improve operational design standards, guidance documents and review criteria.<br> • Define operability, maintainability and service delivery requirements for use by development and design teams.<br> • Develop operational requirements relating to maintenance access, serviceability, support facilities and operational infrastructure.<br> • Establish design review frameworks and assurance processes to support consistent assessment of developments.<br> • Ensure operational design requirements are embedded within development processes and governance frameworks.<br> • Collaborate with stakeholders to maintain current and future operational requirements across asset classes.<br> • Promote alignment between operational objectives, user requirements and design solutions.<br> • Provide subject matter expertise relating to operational readiness and operational design assurance.<br> 3. City Asset Facilities Planning • Review and provide assurance on the sizing, location and functionality of facilities required to support city operations and asset management activities.<br> • Assess operational support facilities, maintenance compounds, workshops, storage areas, waste facilities, logistics areas and staff support infrastructure.<br> • Evaluate proposed facility capacities against forecast operational requirements and service delivery needs.<br> • Ensure operational facilities are appropriately located to maximize efficiency, accessibility and service performance.<br> • Review space planning requirements associated with operational support activities and future city growth.<br> • Coordinate with stakeholders to validate operational assumptions and facility utilization requirements.<br> • Identify opportunities to optimize operational infrastructure and support facilities.<br> • Ensure asset support facilities align with long-term operating models and maintenance requirements.<br> 4. Operational Logistics and Accessibility Planning • Review and provide assurance on operational logistics requirements associated with city and district assets.<br> • Assess asset access arrangements, servicing routes, loading facilities, deliveries, refuse collection arrangements and maintenance access requirements.<br> • Review emergency access provisions and operational resilience considerations.<br> • Ensure operational logistics requirements are appropriately integrated into development and design proposals.<br> • Coordinate stakeholder reviews of servicing, operational access and logistics planning arrangements.<br> • Identify operational conflicts and provide recommendations to improve functionality and service delivery performance.<br> • Promote safe, efficient and practical operational movement throughout developments.<br> • Support the development of operationally robust asset and infrastructure solutions.<br> 5. District Design Support and Stakeholder Coordination • Provide operational design subject matter expertise to district development teams throughout planning and design activities.<br> • Participate in workshops, technical working groups, design reviews and stakeholder engagement activities.<br> • Coordinate operational stakeholder inputs to ensure consistent and integrated review outcomes.<br> • Facilitate alignment between Development, Delivery, Asset Management, City Operations, Community Management and specialist operational functions.<br> • Ensure operational considerations are appropriately represented throughout the design process.<br> • Support resolution of design issues through structured review, analysis and stakeholder engagement.<br> • Promote collaboration between project teams and future operational stakeholders.<br> • Establish effective communication channels to support informed decision-making and coordinated design development.<br> 6. Consultant and Technical Advisor Management • Define scopes, deliverables, acceptance criteria and performance requirements for consultants supporting operational design review and assurance activities.<br> • Manage consultant activities relating to operability, maintainability, facilities planning, logistics planning and operational readiness.<br> • Review consultant reports, technical studies, assessments and recommendations.<br> • Ensure consultant outputs align with Estate Management objectives and operational requirements.<br> • Coordinate specialist reviews and independent assessments where required.<br> • Challenge recommendations to ensure practical, efficient and sustainable operational outcomes.<br> • Escalate significant issues, risks and recommendations to senior management where appropriate.<br> • Promote effective knowledge transfer and capability development through consultant engagements.<br> 7. Design Governance, Assurance and Asset Handover Coordination • Support design governance processes through operational design assurance, review comments and technical recommendations.<br> • Participate in stage-gate reviews and governance forums relating to city and district developments.<br> • Review design submissions and assess compliance with operational requirements and agreed standards.<br> • Maintain records of design review findings, risks, actions and assurance outcomes.<br> • Monitor closure of operational design review comments and stakeholder actions.<br> • Coordinate operational aspects of asset handover planning with the City Asset Management team.<br> • Support verification that operational requirements have been appropriately incorporated into delivered assets.<br> • Facilitate alignment between design teams, delivery teams and future asset owners during handover activities.<br> 8. Continuous Improvement, Lessons Learned and Reporting • Promote continuous improvement in operational design review processes, methodologies and governance arrangements.<br> • Capture lessons learned from developments, asset handovers and operational experience.<br> • Coordinate benchmarking activities with specialist consultants to identify leading industry practices and operational design improvements.<br> • Monitor design trends, emerging technologies and innovative approaches relevant to asset operations and maintenance.<br> • Develop leadership reporting, dashboards and management information relating to operational design assurance activities.<br> • Identify opportunities to improve asset performance, maintainability and operational efficiency through design optimization.<br> • Support capability development across Estate Management through guidance, coaching and stakeholder engagement.<br> • Promote evidence-based decision making through robust analysis and transparent reporting.<br> Education • Bachelor's degree in Architecture, Engineering, Facilities Management, Asset Management, Urban Planning, Building Sciences, Construction Management or a related discipline.<br> • Master's degree in a relevant discipline is desirable.<br> • Chartered, licensed or professionally accredited status with a recognized professional institution is preferred.<br> • Additional qualifications relating to facilities management, asset management, operational readiness or infrastructure planning are advantageous.<br> Experience • Minimum 15 years of progressive experience in design management, operational readiness, facilities planning, asset management, infrastructure delivery, estate management or related disciplines, including leadership experience.<br> • Demonstrated experience reviewing complex developments from an operational, maintainability and service delivery perspective.<br> • Experience influencing design outcomes across multidisciplinary projects and stakeholder groups.<br> • Experience developing operational requirements, design standards and assurance processes.<br> • Experience supporting design governance and stage-gate review processes.<br> • Experience coordinating development, operations, asset management and delivery stakeholders.<br> • Experience managing consultants, technical advisors and specialist studies.<br> • Experience within major mixed-use destinations, large-scale developments, infrastructure program, master-planned communities, cities or giga-projects is strongly preferred.<br> Preferred Background • Operational design assurance.<br> • Facilities planning and operational readiness.<br> • Estate management and city operations.<br> • Asset management and lifecycle optimization.<br> • Infrastructure operations and service delivery planning.<br> • Master-planned developments and large-scale destinations.<br> Technical & Functional Expectations • Operability and maintainability reviews.<br> • Operational design assurance.<br> • Design governance and stage-gate processes.<br> • Facilities planning and operational infrastructure assessment.<br> • Operational logistics and accessibility planning.<br> • Asset handover coordination.<br> • Stakeholder engagement and cross-functional integration.<br> • Consultant management and technical assurance.<br> • Operational readiness planning.<br> • Whole-life asset performance considerations.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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2+ years </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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