Joomla Jobs in Saudi
26716 Jobs Found
<p>Project Manager Position: Project Manager Project: Digital Transformation Project Location: Onsite Language: Arabic (Mandatory) Experience: 5+ Years Education: Bachelor's Degree in Information Technology, Computer Science, Engineering, or equivalent. Job Summary We are seeking an experienced Arabic-speaking Project Manager to lead the successful planning, execution, and delivery of enterprise technology projects. The ideal candidate will manage project scope, timelines, resources, stakeholders, and risks while ensuring project objectives are achieved within budget and schedule. Key Responsibilities Lead end-to-end project planning and execution. Develop project plans, schedules, milestones, and deliverables. Coordinate with business stakeholders and technical teams. Manage project risks, issues, and dependencies. Monitor project progress and prepare executive status reports. Ensure compliance with organizational governance and quality standards. Facilitate meetings, workshops, and project reviews. Manage vendor and client communications. Ensure successful project delivery and user acceptance. Required Skills Project Management methodologies (Agile, Waterfall, Hybrid) Stakeholder Management Risk Management Budget & Resource Planning Microsoft Project/Jira Excellent communication skills Leadership and team management Strong documentation skills Qualifications Bachelor's Degree in IT or equivalent. Minimum 5 years of Project Management experience. Arabic language proficiency is mandatory. Onsite availability. Share</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Project Management methodologies (Agile, Waterfall, Hybrid)</li><li>Stakeholder Management</li><li>Risk Management</li><li>Budget & Resource Planning</li><li>Microsoft Project/Jira</li><li>Excellent communication skills</li><li>Leadership and team management</li><li>Strong documentation skills</li><li>Bachelor's Degree in IT or equivalent.</li><li>Minimum 5 years of Project Management experience.</li><li>Arabic language proficiency is mandatory.</li><li>Onsite availability.</li></ul>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr >
<td colspan="6" valign="top">
<p ><strong><span >Job Description </span></strong></p>
</td>
</tr>
<tr >
<td colspan="6" valign="top">
<p ><strong><span >OVERVIEW</span></strong></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Job Title</span></strong></p>
</td>
<td valign="top">
<p ><span >Consultant</span></p>
</td>
<td valign="top">
<p ><strong><span >Job Code</span></strong></p>
</td>
<td valign="top">
<p ><span >679315</span></p>
</td>
<td valign="top">
<p ><strong><span >Grade</span></strong></p>
</td>
<td valign="top">
<p ><span >I3</span></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Group</span></strong></p>
</td>
<td valign="top">
<p ><em><span dir="RTL" >-</span></em></p>
</td>
<td valign="top">
<p ><strong><span >Division</span></strong></p>
</td>
<td colspan="3" valign="top">
<p ><span >Legal, Risk & Governance</span></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Department</span></strong></p>
</td>
<td valign="top">
<p ><span >Cybersecurity</span></p>
</td>
<td valign="top">
<p ><strong><span >Unit</span></strong></p>
</td>
<td colspan="3" valign="top">
<p ><span >TI&BP</span></p>
</td>
</tr>
</tbody>
</table>
<p ><span > </span></p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td valign="top">
<p ><strong><span >ROLE PURPOSE</span></strong></p>
<p ><em><span >The aim is to state the overall significance of the job from the organization’s perspective.</span></em></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><span >The role exists to perform cyber threat intelligence and brand protection activities by identifying, analyzing, and communicating emerging cyber threats, monitoring external threat exposure, and supporting proactive threat hunting and digital brand protection to enhance Elm's cybersecurity posture and enable informed security decision-making.</span></p>
</td>
</tr>
</tbody>
</table>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr >
<td colspan="2" valign="top">
<p ><strong><span >KEY ACCOUNTABILITIES & ACTIVITIES</span></strong></p>
<p ><em><span >This section describes <u>the principal outputs</u> required from the job.</span></em></p>
</td>
</tr>
<tr >
<td >
<p ><strong><span >Key Accountabilities</span></strong></p>
</td>
<td >
<p ><strong><span >Key Activities</span></strong></p>
</td>
</tr>
<tr >
<td >
<ol >
<li ><span >Cyber Threat Intelligence</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Collect and analyze cyber threat intelligence from relevant internal and external sources.</span></li>
<li ><span >Assess threat actors, techniques, indicators, and emerging cyber threats relevant to Elm.</span></li>
<li ><span >Produce actionable intelligence to support cybersecurity operations and decision-making.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="2">
<li ><span >External Threat Landscape Monitoring</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Monitor the external cyber threat landscape for threats relevant to Elm and its digital assets.</span></li>
<li ><span >Analyze emerging attack campaigns, vulnerabilities, and threat trends.</span></li>
<li ><span >Communicate significant threats and recommended actions to relevant stakeholders.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="3">
<li ><span >Dark Web & Digital Exposure Monitoring</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Monitor dark web and external digital sources for potential threats, leaked information, and malicious activities.</span></li>
<li ><span >Investigate identified exposures and assess their potential impact.</span></li>
<li ><span >Coordinate appropriate response and escalation actions.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="4">
<li ><span >Phishing & Fraud Threat Analysis</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Monitor and analyze phishing campaigns, fraudulent activities, and impersonation attempts.</span></li>
<li ><span >Identify indicators and patterns associated with malicious campaigns.</span></li>
<li ><span >Recommend preventive and responsive actions to reduce exposure.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="5">
<li ><span >Brand & Digital Asset Protection</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Monitor digital channels for unauthorized use, impersonation, and abuse of Elm's brand and digital assets.</span></li>
<li ><span >Assess identified brand protection incidents and coordinate required actions.</span></li>
<li ><span >Support takedown and remediation activities with relevant stakeholders.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="6">
<li ><span >Proactive Threat Hunting</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Conduct proactive threat hunting activities in coordination with SOC and other cybersecurity functions.</span></li>
<li ><span >Develop hypotheses based on threat intelligence and identified attack patterns.</span></li>
<li ><span >Analyze findings and communicate actionable indicators and recommendations.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="7">
<li ><span >Threat Intelligence Reporting</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Prepare strategic and operational cyber threat intelligence reports.</span></li>
<li ><span >Translate technical threat information into relevant security and business insights.</span></li>
<li ><span >Provide periodic and ad hoc threat updates to relevant stakeholders.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="8">
<li ><span >Threat Intelligence Capability Improvement</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Evaluate threat intelligence sources, tools, and methodologies.</span></li>
<li ><span >Recommend improvements to enhance intelligence quality and operational effectiveness.</span></li>
<li ><span >Contribute to maintaining structured threat intelligence practices and knowledge repositories.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="9">
<li ><span >Policies, Processes & Procedures</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</span></li>
<li ><span >Comply with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="10">
<li ><span >Information Security</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.</span></li>
</ul>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="2" valign="top">
<p ><strong><span >JOB SPECIFICATIONS</span></strong></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Academic and professional qualifications</span></strong></p>
</td>
<td >
<ul >
<li ><span >Bachelor's degree in Cybersecurity, Computer Science, Information Technology, Computer Engineering, or a related field.</span></li>
<li ><span >Professional certifications in Threat Intelligence, SOC, Incident Response, or related cybersecurity disciplines are considered an advantage.</span></li>
</ul>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Years and Nature of Experience</span></strong></p>
</td>
<td >
<ul >
<li ><span >4–6 years of experience in cyber threat intelligence, threat hunting, brand protection, security operations, or related cybersecurity domains.</span></li>
</ul>
</td>
</tr>
</tbody>
</table>
<p > </p>
</span>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.<br> Unlike platforms that only surface insights and leave the action to you, Lucidya closes the loop with proprietary NLU technology built in-house and trained on millions of multilingual conversations.<br> This enables marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.<br> As we continue scaling globally, the reliability, performance, and resilience of our infrastructure become mission-critical to everything we do.<br> Why this role matters At Lucidya, our platform processes massive volumes of real-time customer data.<br> Any downtime, latency, or instability directly impacts our customers’ ability to make decisions and serve their own users.<br> This role exists to make sure that doesn’t happen.<br> As a Site Reliability Engineer, you’ll sit at the heart of our platform’s stability, owning the reliability of our cloud infrastructure and ensuring it scales seamlessly as we grow.<br> You won’t just react to issues; you’ll anticipate them, design systems that prevent them, and build automation that removes them entirely.<br> If you enjoy solving complex infrastructure challenges, eliminating inefficiencies, and building systems that “just work” - this is where you’ll thrive.<br> What You’ll Do You’ll be responsible for outcomes, not just tasks.<br> Here’s what success looks like in this role: You’ll make reliability the default You’ll design and maintain infrastructure that is highly available, fault-tolerant, and scalable You’ll proactively identify and eliminate single points of failure before they become incidents You’ll ensure our production systems remain stable, even under increasing scale and load You’ll own and optimize our cloud environments You’ll manage and continuously improve workloads across AWS, GCP, or Azure You’ll use Infrastructure as Code (Terraform) to standardize and scale infrastructure You’ll optimize resource usage to balance performance and cost You’ll run and improve Kubernetes in production You’ll operate and scale Kubernetes clusters (EKS, GKE, etc.<br>) with confidence You’ll troubleshoot issues quickly and ensure smooth deployments and upgrades You’ll ensure our containerized workloads perform reliably at scale You’ll build strong observability and respond to incidents You’ll implement and refine monitoring systems using tools like Prometheus, Grafana, Datadog, or ELK You’ll define alerting that is meaningful, not noisy You’ll respond to incidents, lead root cause analysis, and ensure we learn from every failure You’ll automate everything that shouldn’t be manual You’ll write scripts and build tooling to eliminate repetitive operational work You’ll continuously improve infrastructure efficiency through automation You’ll promote a culture where manual work is a temporary state, not the norm You’ll collaborate to improve the entire system You’ll work closely with DevOps and engineering teams to solve performance bottlenecks You’ll contribute to CI/CD improvements and deployment reliability You’ll help shape reliability best practices across the organization What success looks like (First 90 Days) First 30 days: You’ve built a strong understanding of our infrastructure, systems, and workflows You’re contributing to day-to-day operations with support from the team You’ve started identifying areas for improvement in automation and reliability By 90 days: You’re independently managing infrastructure tasks and troubleshooting issues You’re actively contributing to reliability and scalability improvements You’ve taken ownership of parts of our infrastructure and are improving them Who You Are This is what will make you successful in this role: You’ve spent ~3 years working in SRE, DevOps, or infrastructure engineering, and you’ve seen what breaks at scale You’re comfortable working in cloud environments like AWS, GCP, or Azure—and you understand how distributed systems behave You’ve worked hands-on with Kubernetes in production and know how to troubleshoot it when things go wrong You don’t just fix issues - you ask why they happened and make sure they don’t happen again Technically, you likely: Use Terraform (or similar IaC tools) to manage infrastructure Work confidently with Docker and Kubernetes Write scripts in Python, Bash, or similar to automate workflows Understand CI/CD pipelines (Jenkins, GitHub Actions, Bitbucket, etc.<br>) Have a solid grasp of networking, load balancing, and high-availability design When it comes to monitoring: You’ve implemented tools like Prometheus, Grafana, Datadog, or ELK You know the difference between useful alerts and noise You focus on signals that actually drive action What sets you apart: You take ownership - you don’t wait to be told something is broken You’re calm under pressure and methodical during incidents You simplify complexity instead of adding to it You communicate clearly, even when explaining deeply technical issues You care about building systems that make other engineers more effective Nice to Have (but not required) Experience with RabbitMQ or Redis in production Familiarity with Ansible or AWX Exposure to multi-cloud or hybrid environments Cloud certifications (AWS, GCP) or Linux certifications Background from ITI (Information Technology Institute) What the hiring process will look like Screening Interview – Talent Acquisition Technical Interview – SRE Lead Technical Task Final Interview – SRE Lead & Cloud DevOps Director</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
Role Summary The Telecom Core Project Manager is responsible for the end-to-end delivery of compact and virtualized core network solutions, including LTE/5G core-in-a-box and cloud-native core platforms. The role focuses on deploying, integrating, and optimizing core network functions for enterprise customers, private LTE/5G networks, and rapid or remote deployment scenarios. This position ensures successful execution of complex telecom core projects, from planning and design through integration, testing, commissioning, and operational handover, while maintaining compliance with technical, security, and regulatory standards.<br>Key Responsibilities Lead end-to-end delivery of compact core and virtualized core network projects. Define project scope, timelines, budgets, resource plans, and delivery milestones. Manage deployment of compact and cloud-native core network solutions, including:Evolved Packet Core (EPC)5G Core (5GC) network functions Private LTE and private 5G network solutions Coordinate cross-functional teams including core network engineers, RAN engineers, IT/cloud specialists, and system integrators. Oversee integration of core network systems with:Radio Access Network (RAN) Transport and backhaul networks OSS/BSS and service management platforms Manage installation, configuration, integration, testing, and commissioning activities. Ensure adherence to telecom standards, cybersecurity policies, and regulatory compliance requirements. Identify, assess, and mitigate project risks, issues, and interdependencies. Manage vendors, OEMs, system integrators, and third-party partners throughout the project lifecycle. Track project progress and provide regular reporting to internal stakeholders and customers. Ensure successful project delivery aligned with customer expectations, quality standards, and contractual obligations.<br>Required Qualifications Bachelor’s degree in Telecommunications, Computer Engineering, Information Technology, or a related discipline. Proven experience in telecom project management with a strong focus on core network deployments. Solid understanding of LTE and 5G core network architecture, including virtualization and cloud-native technologies. Experience with NFV, containerized network functions, and cloud orchestration environments. Project management certification such as PMP or PRINCE2 is preferred.<br>Key Skills LTE/EPC and 5G Core (5GC) technologies Network function virtualization (NFV), containers, and Kubernetes Cloud platforms and telecom cloud architectures IP networking and telecom protocol understanding End-to-end project planning and lifecycle management Vendor, OEM, and stakeholder management Risk, issue, and change management Strong leadership, communication, and coordination skills<br>Work Environment Primarily office-based with close coordination across engineering, IT, and delivery teams Exposure to data center environments, enterprise sites, and private network deployments Occasional travel required for site deployment, integration, and customer engagement activities
Position: SRM Front Desk Analyst (Bilingual Arabic & English) Role Overview The SRM Front Desk Analyst will be responsible for managing supplier-related inquiries, ticket management operations, registration and qualification support, performance coordination, reporting, and stakeholder communication. The role serves as the primary point of contact for suppliers and internal stakeholders, ensuring timely resolution of requests while maintaining compliance with Service Level Agreements (SLAs), quality standards, and operational requirements. The incumbent must provide professional bilingual support (Arabic and English) and contribute to continuous process improvements and operational excellence initiatives.<br>Key Responsibilities1. Ticket Management & Case Handling Receive, log, classify, and assign supplier support tickets. Route requests to appropriate teams for resolution. Monitor ticket progress and follow up until closure. Ensure compliance with agreed SLAs and response timelines. Escalate critical and high-priority cases as required. Maintain accurate ticket records and documentation.2. Supplier Registration & Profile Management Process new supplier registration requests. Review and update supplier profile information. Verify supporting documents and submitted information. Coordinate required updates within SRM and related systems. Ensure supplier records remain accurate and up to date.3. Financial Qualification Support Review financial qualification documentation. Validate completeness and accuracy of submitted requirements. Follow up with suppliers regarding missing or incomplete documents. Support status updates and qualification tracking activities. Coordinate with relevant stakeholders for approvals and clarifications.4. Pre-Qualification Administration Manage supplier pre-qualification requests. Review submitted qualification requirements and supporting documents. Coordinate with concerned departments to facilitate evaluations. Update qualification outcomes and records in relevant systems. Track pending actions and ensure timely completion.5. Supplier Performance Support Handle supplier performance-related inquiries and requests. Support supplier performance evaluation follow-ups. Coordinate with performance management teams to resolve issues. Track corrective actions, improvement plans, and follow-up activities. Maintain performance-related records and status updates.6. SRM Email Management Monitor and manage shared SRM support mailboxes. Classify, prioritize, and route incoming emails. Respond to supplier inquiries within SLA targets. Escalate urgent issues to the appropriate stakeholders. Maintain professional and effective communication with suppliers.7. Operational Review Support Weekly Operational Reviews Monitor operational performance and service delivery. Review open, pending, and closed tickets. Identify recurring issues and resolution bottlenecks. Track corrective and preventive action items. Monthly Service Reviews Support SLA and KPI performance reviews. Prepare operational reports and dashboard presentations. Highlight key risks, concerns, and improvement opportunities. Participate in service review meetings with stakeholders.<br>Quarterly Performance & Risk Assessments Support operational effectiveness assessments. Review operational risks and mitigation plans. Analyze performance trends and service quality metrics. Recommend process optimization opportunities.8. Reporting & Compliance Prepare and submit daily, weekly, monthly, and quarterly operational reports. Maintain accurate records for management reporting and audits. Support internal and external audit requirements. Ensure compliance with organizational policies and SEC requirements. Monitor data quality, accuracy, and completeness.9. Value-Added & Continuous Improvement Activities Identify opportunities for process improvement and operational efficiency. Support AI-enabled initiatives for email and ticket optimization. Recommend automation opportunities to enhance service delivery. Participate in continuous improvement and operational excellence programs<br>Required Skills & Competencies Strong ticket management and case handling experience. Experience in Supplier Relationship Management (SRM), Vendor Management, or Shared Services Operations. Understanding of supplier registration, qualification, and performance processes. Strong customer service and stakeholder management skills. Excellent problem-solving and analytical abilities. Strong attention to detail and documentation skills. Experience with SLA-driven support environments. Ability to manage multiple priorities and deadlines. Technical Skills SAP ECCSRM Systems Remedy Ticketing Tool Microsoft Office Suite (Excel, Power Point, Word, Outlook) Reporting and Dashboard Preparation Email and Workflow Management Tools Qualifications Bachelor's Degree in Business Administration, Supply Chain Management, Information Systems, Finance, or related field.2-5 years of experience in Service Desk, Supplier Management, Procurement Operations, Customer Support, or Shared Services. Experience working with ticket management systems and supplier support operations. Knowledge of procurement and supplier lifecycle processes is preferred. Language Requirements Fluent Arabic (Written & Spoken) Fluent English (Written & Spoken) Ability to provide professional bilingual support to suppliers and stakeholders.
Since 2004, 2P has been a leader in Saudi Arabia's ICT landscape, delivering integrated technology solutions that help organizations accelerate digital transformation and improve operational efficiency. With a strong foundation in innovation and service excellence, 2P continues to provide end-to-end solutions through its specialized business units and trusted market expertise. We are always looking to connect with talented professionals who are passionate about making an impact and growing within a dynamic, forward-looking environment.<br>Job Purpose:The Interior Designer is responsible for developing creative and functional interior design concepts for offices, commercial spaces, and operational environments. The role involves preparing design layouts, selecting materials and finishes, coordinating with stakeholders, and ensuring designs align with business requirements, brand standards, and project objectives.<br>Key Responsibilities:Develop interior design concepts, space planning layouts, and design presentations. Prepare 2D drawings, layouts, and design documentation. Create 3D visualizations and renderings to support project proposals. Select furniture, materials, finishes, lighting, and decorative elements. Coordinate with project managers, contractors, and vendors during project execution. Conduct site visits and assess project requirements. Ensure designs comply with applicable standards, regulations, and safety requirements. Review shop drawings and material submittals. Support cost estimation and material selection activities. Participate in design reviews and client presentations. Maintain project documentation and design records.<br>Requirements:Diploma or Bachelor's degree in Interior Design, Architecture, or a related field.2–5 years of experience in Interior Design projects. Proficiency in Auto CAD and Sketch Up. Experience with rendering tools such as Lumion, Escape, 3ds Max, or similar software. Good understanding of space planning, materials, finishes, and furniture specifications. Ability to prepare design presentations and technical drawings. Strong communication and coordination skills. Ability to manage multiple projects and deadlines. A portfolio showcasing previous interior design work is preferred.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong>About the Role</strong></p><br> <p>The End User Computing Analyst provides technical support for KAUST faculty, staff, and departments by diagnosing, resolving, and preventing hardware, software, and end-user computing issues. The role ensures reliable operation of desktops, laptops, peripherals, and related systems, while maintaining high service standards and contributing to continuous improvement of end-user support services.</p><br> <p><strong>Responsibilities</strong></p><br> <ul>
<li>Investigate, diagnose, and resolve hardware, software, and peripheral issues across University‑supported devices to ensure minimal disruption to users.</li>
<li>Install, configure, and maintain personal computers, operating systems, and related equipment, ensuring compliance with KAUST standards and procedures.</li>
<li>Provide integrated hardware/software troubleshooting, including resolving system conflicts, failures, and configuration issues.</li>
<li>Deliver technical assistance to faculty, staff, and departmental support teams, ensuring timely and professional resolution of service requests.</li>
<li>Maintain and track IT assets, including acquisition, distribution, movement, and disposal, ensuring accurate configuration and license records.</li>
<li>Identify and address unauthorized or unlicensed software installations to maintain compliance.</li>
<li>Conduct hardware and software installations or removals, perform testing, correct malfunctions, and document results according to established procedures.</li>
<li>Maintain accurate records of user requests, incidents, resolutions, and change requests within the service management system.</li>
<li>Contribute to the development and improvement of installation procedures, support standards, and documentation.</li>
<li>Provide individual or group training sessions to faculty and staff on end‑user technologies and best practices.</li>
<li>Lead small-scale technical projects or sub‑projects (typically under six months), including planning, risk assessment, stakeholder communication, and closure activities.</li>
<li>Develop and implement approved changes following established change control processes.</li>
<li>Escalate risks, issues, and unresolved incidents to management as required.</li>
<li>Mentor junior technicians and support staff, providing guidance and knowledge sharing.</li>
<li>Coordinate with the Help Desk and other support teams to ensure consistent handling and timely escalation of end-user requests and incidents.</li>
<li>Provide on-site support for network and communication equipment issues affecting end-user devices, escalating complex infrastructure faults to the appropriate specialist teams.</li>
<li>Maintain and report on service metrics, including work order status, resolution times, and utilization of support resources, to inform continuous service improvement.</li>
<li>Perform other applicable tasks and duties assigned within the scope of the employee’s skills and capabilities.</li>
</ul> <p><strong>Qualifications</strong></p><br> <ul>
<li><strong>Essential</strong></li>
<li>Bachelor’s degree in Computer Science, Information Technology, or a related discipline.</li>
<li><strong>Preferable</strong></li>
<li>Certifications or training in Windows and macOS support tools and technologies.</li>
<li>ACSA or equivalent professional certification.</li>
<li>Additional certifications in device management, deployment, or IT service management.</li>
<li>Basic knowledge of Linux operating systems.</li>
</ul> <p><strong>Required Skills</strong></p><br> <ul>
<li>Minimum 6 years of experience providing end-user support in a professional IT environment, including:</li>
<li>Hands-on experience with Windows and macOS remote support tools.</li>
<li>Experience with device deployment solutions for Windows and macOS.</li>
<li>Experience working with directory services such as Active Directory or Open Directory.</li>
<li>Experience leading small technical projects or mentoring junior staff.</li>
<li>Experience in higher education or large enterprise environments.</li>
</ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<ul><li>Diagnose and resolve hardware, software, and network issues for end-users, ensuring minimal disruption to their workflow.</li><li>Install, configure, and maintain computer systems, peripherals, and mobile devices according to company standards.</li><li>Provide timely and effective technical support via phone, email, or in-person, documenting all interactions and resolutions.</li><li>Manage user accounts, permissions, and access controls to safeguard sensitive company data.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Associate's degree or equivalent experience in Information Technology or a related field.</p></li><li><p>Proven experience 10 years in a technical support or help desk environment.</p></li><li><p>CompTIA A+, Network+, or similar foundational IT certifications are highly valued.</p></li><li><p>Proficiency in Windows and macOS operating systems, along with common office productivity software.</p></li></ul>
<p>The Internship Program offers fresh graduates' students the opportunity to gain hands-on experience in a dynamic healthcare environment focused on disease awareness, patient journey optimization, and accelerating time to diagnosis. Interns will support initiatives that enhance stakeholder engagement, generate insights, and contribute to projects aimed at improving disease recognition and timely patient referral, while building a strong foundation through structured learning, coaching, and real-world projects.</p><p><strong>About the Role</strong></p><p><strong>Major Accountabilities</strong></p><ul><li>Support disease awareness initiatives and projects that aim to improve early disease recognition and reduce delays in diagnosis.</li><li>Assist in collecting, analyzing, and reporting insights related to patient pathways, referral patterns, and healthcare stakeholder engagement.</li><li>Support the team in developing presentations, reports, and educational materials that contribute to disease awareness objectives.</li><li>Maintain accurate project, stakeholder, and activity data within company systems.</li><li>Participate in relevant healthcare stakeholder engagements, internal discussions, and business reviews where appropriate.</li><li>Collaborate with cross-functional teams including Medical, Public Affairs, Market Access, Marketing, and Commercial functions to support patient-focused initiatives.</li><li>Contribute to projects focused on identifying barriers to diagnosis and opportunities to enhance patient access to appropriate care.</li><li>Support initiatives assigned by the line manager while ensuring full compliance with Novartis policies, ethical standards, and local regulations.</li></ul><p><strong>Key Performance Indicators</strong></p><ul><li>Timely completion of assigned tasks and projects.</li><li>Accuracy and quality of reports, analyses, and documentation.</li><li>Meaningful contributions to disease awareness and patient journey initiatives.</li><li>Active participation in learning and development activities.</li><li>Demonstrates collaboration, accountability, innovation, and a growth mindset.</li><li>Positive feedback from manager and cross-functional stakeholders.</li></ul><p><strong>Minimum Requirements</strong></p><p><strong>Work Experience</strong></p><ul><li>No prior work experience required.</li><li>Internship experience, extracurricular activities, research projects, or university initiatives in healthcare, life sciences, public health, or related fields are an advantage.</li></ul><p><strong>Skills</strong></p><ul><li>Strong communication and interpersonal skills.</li><li>Analytical and problem-solving abilities.</li><li>Interest in healthcare, patient journeys, and disease awareness initiatives.</li><li>Proficiency in Microsoft Office (Excel, PowerPoint, and Word).</li><li>Strong organizational skills and attention to detail.</li><li>Ability to work collaboratively across multiple functions.</li><li>Eagerness to learn and contribute in a fast-paced environment.</li></ul><p><strong>Languages</strong></p><ul><li>English.</li><li>Arabic.</li></ul><p>Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture</p><p>Benefits and Rewards: Learn about all the ways we ll help you thrive personally and professionally. Read our handbook (PDF 30 MB)</p><p><strong>Desired Candidate Profile</strong></p><ul><li>No prior work experience required.</li><li>Internship experience, extracurricular activities, research projects, or university initiatives in healthcare, life sciences, public health, or related fields are an advantage.</li><li>Strong communication and interpersonal skills.</li><li>Analytical and problem-solving abilities.</li><li>Interest in healthcare, patient journeys, and disease awareness initiatives.</li><li>Proficiency in Microsoft Office (Excel, PowerPoint, and Word).</li><li>Strong organizational skills and attention to detail.</li><li>Ability to work collaboratively across multiple functions.</li><li>Eagerness to learn and contribute in a fast-paced environment.</li><li>English.</li><li>Arabic.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Inbox Arabia is hiring a Sales Executive to join our Riyadh team.<br> This is a target-driven, entry-level role suited for a motivated self-starter who's eager to build a career in sales within the IT solutions & technology sector.<br> Employment Type: Full-time, On-site Nationality requirement: Saudi National (mandatory) We are seeking a dynamic and confident Sales Executive to drive business growth across the Kingdom of Saudi Arabia.<br> The ideal candidate will have a strong background in technology solution selling within IT Services, System Integrators (SI), Managed Services Providers (MSP), or Technology Consulting organizations.<br> The candidate will be responsible for generating business opportunities, developing client relationships, managing the sales pipeline, and supporting end-to-end commercial and proposal activities.<br> This role requires a proactive individual who is comfortable engaging with C-level executives, conducting client meetings, and representing the organization across public and private sector customers in Saudi Arabia.<br> Key Responsibilities Identify, develop, and pursue new business opportunities across the Saudi market.<br> Conduct client meetings, presentations, and business discussions with prospective and existing customers.<br> Build and maintain a healthy sales pipeline through effective lead generation and account management.<br> Develop and execute business development strategies aligned with organizational growth objectives.<br> Manage the complete sales lifecycle using CRM tools, from lead qualification to deal closure.<br> Prepare and review proposals, RFP/RFI/RFQ responses, commercial submissions, and customer presentations.<br> Collaborate with technical and delivery teams to develop customer-centric technology solutions.<br> Generate customer interactions and establish strong relationships with key stakeholders across public and private sector organizations.<br> Present technology solutions and articulate business value propositions effectively.<br> Track sales opportunities, follow up on leads, and ensure timely progression of opportunities through the sales funnel.<br> Maintain accurate sales forecasts, pipeline reports, and CRM records.<br> Represent the company at customer meetings, industry events, and networking engagements.<br> Minimum 3 years of experience in technology sales and business development.<br> Bachelor’s degree in Business Administration, Engineering, Information Technology, or a related discipline.<br> Fluent in Arabic (Mandatory).<br> Strong verbal and written communication skills in English.<br> Prior experience working with IT Services companies, System Integrators (SI), Managed Services Providers (MSP), or Technology Consulting firms is mandatory.<br> Proven track record of solution selling within the Saudi Arabian market.<br> Existing sales footprint and customer exposure across public and private sector organizations in KSA.<br> Strong understanding of end-to-end sales and commercial processes.<br> Experience in preparing proposals, RFPs, RFIs, commercial submissions, and executive presentations.<br> Hands-on experience with CRM platforms and sales pipeline management.<br> Strong business acumen and consultative selling capabilities.<br> Excellent client-facing, negotiation, and presentation skills.<br> Ability to independently conduct client visits and build relationships with key decision-makers.<br> Self-motivated, confident, and target-oriented professional.<br> Preferred Technical Exposure Candidates should have exposure to one or more of the following technology domains: Cybersecurity & GRC solutions & sevrices Cloud Infrastructure and Managed Services Oracle/Oracle/Microsoft/Odoo ecosystem and enterprise applications Digital Transformation and Enterprise Technology Services Desired Attributes Confident and professional personality with strong interpersonal skills.<br> Proactive and customer-focused approach to business development.<br> Comfortable conducting onsite client meetings across Riyadh and other regions within KSA.<br> Strong commercial mindset with the ability to identify and convert opportunities.<br> Solution-oriented thinker capable of understanding customer challenges and positioning appropriate technology offerings.<br> Ability to work independently while collaborating effectively with internal teams.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p>About the Role We're hiring a Project Manager to lead bank-wide IT Operational Resilience initiatives for a leading Saudi banking client, ensuring alignment with Saudi Central Bank (SAMA) regulations. This role sits at the intersection of technology delivery and regulatory compliance driving disaster recovery readiness, BCM integration, cyber resilience, and continuity of critical business services across the bank's technology and business domains. Responsibilities Lead planning and execution of operational resilience projects across business and technology domains Coordinate with Transformation Office, BCM, Cybersecurity, Infrastructure, Applications, Risk, Compliance, and Internal Audit teams Ensure alignment with SAMA operational resilience regulations and audit requirements Manage resilience assessments, gap closures, DR drills, service continuity planning, and critical service mapping Prepare steering committee reports, executive dashboards, and regulator evidence packs Control project scope, budget, risks, dependencies, and vendor delivery Requirements 8+ years of relevant experience in IT project management, banking technology delivery, operational resilience, BCM, DR, infrastructure resilience, or regulatory programs Bachelor's degree in Computer Engineering, IT, Computer Science, or a related field Strong exposure to banking environments and regulatory frameworks Must Haves PMP or PRINCE2 certification Proven track record delivering resilience/BCM/DR programs within a regulated banking or financial services environment Direct experience navigating SAMA (or comparable central bank) regulatory requirements Nice to Have ITIL, ISO 22301, ISO 27001, CBCI, MBCI, or similar certifications Prior experience in Saudi/GCC banking technology programs Experience presenting to steering committees or regulators directly Why Join Us Work on high-visibility, bank-wide resilience programs with direct regulatory impact Be part of CodeNinja's embedded engineering model working within a top-tier banking client's governance and workflows while backed by CodeNinja's delivery infrastructure Opportunity to shape critical business service continuity at national-banking scale, aligned with Vision 2030's push for digital sovereignty and resilience</p><p><strong>Desired Candidate Profile</strong></p><p>Requirements 8+ years of relevant experience in IT project management, banking technology delivery, operational resilience, BCM, DR, infrastructure resilience, or regulatory programs Bachelor's degree in Computer Engineering, IT, Computer Science, or a related field Strong exposure to banking environments and regulatory frameworks Must Haves PMP or PRINCE2 certification Proven track record delivering resilience/BCM/DR programs within a regulated banking or financial services environment Direct experience navigating SAMA (or comparable central bank) regulatory requirements Nice to Have ITIL, ISO 22301, ISO 27001, CBCI, MBCI, or similar certifications Prior experience in Saudi/GCC banking technology programs Experience presenting to steering committees or regulators directly</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p> <b>Medical Science Liaison – Rare Disease Neurology</b></p><br><p><br><b>ABOUT ASTRAZENECA</b></p><br><p>AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development, and commercialisation of prescription medicines for some of the world’s most serious diseases. But we’re more than one of the world’s leading pharmaceutical companies.</p><br><p><b><i>SITE DESCRIPTION</i></b> </p><br><p><b><i>AstraZeneca is experiencing a significant transformation in the Kingdom of Saudi Arabia, driven by a commitment to advancing healthcare, innovation, and sustainable growth. Building on our global legacy, AZ KSA is rapidly evolving its operations to better serve patients, collaborate with healthcare stakeholders, and contribute to the ambitious goals outlined in the Saudi Vision 2030. We are investing in talent, digital solutions, and new ways of working; all designed to enhance our impact on patient outcomes and reinforce our leadership in therapeutic areas. This dynamic environment calls for visionary, agile professionals who thrive in change and are motivated to help shape the future of healthcare in KSA. </i></b></p><br><p><b>ROLE SUMMARY </b></p><br><p>AstraZeneca is accelerating the expansion of our geographical footprint in rare diseases following the acquisition of Alexion in 2021. Rare disease is a high-growth therapy area with rapid innovation and significant unmet medical need. Over 7,000 rare diseases are known today – yet less than 1% of them have an approved treatment.</p><br><p>As we build our position as a Rare Disease leader, we seek a Rare Disease Medical Science Liaison to join our Medical Affairs team in Jeddah, Western Region, KSA.</p><br><p>As a Medical Science Liaison – Rare Disease you'll play a pivotal role in channelling our scientific capabilities to bring an important new therapy in a rare disease setting into clinical practice, making a positive impact on patients' lives.</p><br><p>The Medical Science Liaison – Rare Disease is a professional with scientific, clinical and therapeutic area expertise responsible for providing medical and scientific support to healthcare professionals aligned to the use of medicines in our combined rare disease portfolio. You will report into the Medical Manager Rare Disease.</p><br><p>In this role you will be expected to identify and cultivate relationships with HCPs working in the field including physicians, nurse practitioners, registered nurses and pharmacists as well as other key strategic partners, such as patient advocacy groups. You will conduct educational programs on disease state and the appropriate use of our medicines, consistent with Medical Affairs plans and objectives. You will also respond to customer inquiries to ensure focused clinical and scientific information that supports the appropriate use of these medicines.</p><br><p>Additionally you will deliver clinical and scientific information to support appropriate use of the medicine in the relevant therapy area in a patient focused manner; maintain expertise in disease state management, keep abreast of emerging therapies and the therapeutic landscape; gather customer insights regarding the use of the medicine in the wider therapeutic landscape to help inform medical and commercial strategies while adhering to internal standards, processes and complying with regulatory and compliance requirements.</p><br><p><b>What you’ll do</b></p><br><p><b>Build, enhance, maintain the engagement with scientific leaders (KEEs)</b></p><br><ul><li><span>Provide AZ with an understanding of the local medical community, clinical practice trends, HCP insight and real or perceived gaps in current scientific knowledge and medical treatment</span></li><li><span>Share emerging data with HCPs, discussing all aspects of the data in a scientific, objective, and balanced way. </span></li><li><span>Responsible for identifying and developing scientifically based relationships with KEEs in Saudi Arabia market.</span></li><li><span>Work with HCPs as partners in scientific activities that help advance disease understanding and are consistent with Medical Affairs strategy & objectives, such as:</span><ul><li>Interact in the field with the medical community in the context of various medical projects such as clinical trials, Non-Interventional Studies, Investigator Sponsored Studies (ISSs), scientific exchange.</li><li>Identify potential speakers and train speakers as appropriate for local events</li><li>Provide recommendations for advisory board/Round Table discussion participants and serve as faculty/facilitators for advisory board meetings.</li><li>Present scientific data to HCPs in both group (Medically led meetings) and one on one setting.</li><li>Facilitate continuing medical education events for HCPs.</li></ul></li></ul><p><b>Develop or initiate scientific programs to explore unmet medical needs in priority disease area(s) through obtaining and sharing valuable insights</b></p><br><ul><li>Provide actionable insights that enhance the value and appropriate use of AZ products and disease management to internal stakeholders</li><li>Engage in strategic planning meetings with payer customers or hospital decision makers where the discussion of scientific topics is clearly separated from discussion of promotional and/or other business topics.</li><li>Demonstrate expertise and knowledge of AZ products, emerging therapies, competitors, patient and treatment trends, clinical trials, and scientific activities within the Disease Area and continuously updates this expertise and knowledge based on training direction and approved resources provided.</li><li>Support the Medical Manager and Marketing Team in development of non-promotional and promotional materials/programs.</li></ul><p><b>Act as scientific expert in priority disease area for internal stakeholders</b></p><br><ul><li>Continuously acquire and update necessary scientific knowledge on therapeutic area and relevant compounds. </li><li>Provide the AZ internal stakeholders with an understanding of the local medical community, clinical practice, trends and real or perceived gaps in current scientific knowledge and medical treatment, competitor information</li><li>Provide scientific support at AZ sponsored educational events</li><li>Gather, monitor, and share competitor knowledge that may affect company strategies</li><li>Planning and executing regional medical activities during the product launch processes.</li></ul><p><b>Medical Background Training</b></p><br><ul><li>Serve as a medical resource for the sales representatives and accurately answer any medical question they may have to help them utilize their approved materials and to help them understand therapeutic area.</li><li>Participate/develop/conduct therapeutic area and product trainings and periodic scientific updates to the internal customers</li></ul><p><b>Medical Information</b></p><br><ul><li>Respond to unsolicited requests for information about unapproved AZ products or unapproved uses of approved products, presenting such information in an objective, well balanced, substantiated manner that is scientific in tone and content, free of promotional messages, truthful, and is not misleading</li></ul><p>Demonstrate appropriate response and documents the provision of accurate, scientific data in response to unsolicited scientific questions posed by Healthcare providers with Company Policies, and applicable laws, regulations, and ethical standards.</p><br><p><b><u>Only Applications in KSA will be considered.</u></b></p><br><p><b>Essential for the role</b></p><br><ul><li>Bachelor’s degree in medicine, Pharmacy, Pharmacology.</li><li>Experience in rare disease therapeutic area</li><li>3 or more years of experience in the Pharmaceutical industry or equivalent</li><li>Demonstrated expertise in synthesizing scientific information and communicating it effectively at peer level with HCPs.</li><li>Excellent ability to learn and capacity for scientific concepts and knowledge.</li><li>Experience in Neurology’s rare diseases and/or critical care specialties are highly regarded.</li><li>Direct patient care experience or equivalent experience in the pharmaceutical industry</li><li>Strong presentation skills - effectively communicating medical data/concepts</li><li>Excellent computer skills (Excel, Word, Power Point, etc.)</li><li>Excellent project management ability</li><li>Excellent oral and written communication and interpersonal skills</li><li>Strong leadership capabilities with the ability to work independently</li></ul><p><b>Why AstraZeneca?</b></p><br><p>At AstraZeneca we’re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There’s no better place to make a difference to medicine, patients, and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth, and development. We’re on an exciting journey to pioneer the future of healthcare.</p><br><p><br><b>So, what’s next? </b></p><br><ul><li>Are you already imagining yourself joining our team? Good, because we can’t wait to hear from you.</li><li>Are you ready to bring new ideas and fresh thinking to the table? Brilliant! We have one seat available, and we hope it’s yours.</li></ul><p><b>Where can I find out more?</b></p><br><p>Our Social Media, Follow AstraZeneca on LinkedIn</p><br><p>Follow AstraZeneca on Facebook</p><br><p>Follow AstraZeneca on Instagram </p><br><p><b>Date Posted</b></p><br>02-Sep-2026<p><b>Closing Date</b></p><br>06-Sep-2026<p>AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
2+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
Senior Product Analyst Summary Location: Jeddah (KSA) – Remote Working is available + some time on client site Salary: 381,000 SAR + Benefits<br>About the Client CHAMP Cargosystems provides the most comprehensive range of integrated IT solutions and distribution services for the air cargo transport chain. The portfolio spans core management systems, e Cargo solutions and Insights.<br>The company serves over 200 airlines and GSAs, and links these with some 3,000 forwarders and GHAs worldwide. CHAMP’s solutions help its customers and their clients adapt to critical and continuous changes in air transport logistics to meet global trade demands.<br>Headquartered in Luxembourg, we have over 400 employees located in offices in Frankfurt, London, Manila, Singapore, and Zurich, as well as Atlanta.<br>About the Role They are currently looking for a Senior Product Analyst to join their team. The role will be reporting to a Senior Product Manager.<br>Key responsibilities:• Capture, clarify and translate customer needs into actionable product requirements that reduce ambiguity and improve delivery readiness.• Own and maintain the Scrum team backlog, ensuring priorities, user stories and acceptance criteria are clear, current and ready for sprint planning.• Define functional and integration requirements that support customer outcomes, operational efficiency and product roadmap objectives.• Analyze requirements and recommend scalable solutions that balance business value, technical feasibility and long-term maintainability.• Own assigned business domain modules, aligning stakeholders on documented solutions that support consistent implementation and reuse.• Lead delivery activities from inception to go-live, coordinating analysts, developers and stakeholders to support on-time, quality releases.• Mentor business analysts and development teams to improve Agile delivery practices, requirement quality and solution consistency.• Prepare and maintain functional specifications, solution documentation and support materials that enable stakeholder approval and efficient development.• Define test scenarios, validate delivered functionality and provide business acceptance to improve release quality and reduce defects.• Create workflows, interface designs and mock-ups that accelerate solution validation and improve user understanding.• Investigate operational incidents and defects, identify root causes and support corrective actions to improve system stability.• Build and maintain test libraries that strengthen manual and automated regression coverage.<br>What we are looking for<br>Knowledge, Skills and Abilities:• Experience of working on Air Cargo management systems and expert level knowledge in the domain the Air Cargo workflow (sales/operations)• Knowledge of industry inter-system message formats, rules and applications• Excellent written and oral communications skills in English• Knowledge of relational and non-relational databases and reporting applications• Knowledge of all common PC software• Knowledge of external interfacing systems• Systematic approach to handling problems under pressure as part of a small team.• Knowledge in user experience (UX)• Knowledge of RESTful APIs.• Knowledge of integration testing of APIs using tools like Swagger, Postman.• Knowledge of creation of API documentation using YAML specifications.• Creatively analytical, out of the box thinkers who can backup ideas their ideas with research• Team players who are comfortable collaborating with graphic designers, web architects and the clients themselves• Knowledge in prototyping use of any wire framing tool. Experience in using any wire framing tools such as Invision, Marvel, Proto.io, Framer, Axure.• Knowledge and experience in Agile software development, Scrum methodology and user story creation.<br>Education & Experience:• Bachelor’s degree in information technology, Business Management• Has sound experience in functional analysis and support of systems• 5 to 7 years of experience working in the Air Cargo domain.<br>The selected candidate may be subject to the provision of an up-to-date (not older than 3 months) criminal record certificate.<br>All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, ethnic background, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate
Our Strategic Account Executives target and close new business with Datadog’s largest, most strategic customers and prospects. In this role you’ll be focused on uncovering the pain points organizations face as they operate in or migrate to a cloud environment at scale as well as delivering the appropriate Datadog solution.<br><br>At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.<br><br>What You’ll Do:<br><br>Prospect into large Fortune 1000 companies while running an efficient sales process Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts Develop a deep comprehension of customer's business Negotiate favorable pricing and business terms with large commercial enterprises by selling value and ROIHandle existing customer expectations while expanding reach and depth into assigned territory Demonstrate resourcefulness when faced with challenges that defy easy solution Have intuitive sense of necessary steps to close business and gain customer validation Identify robust set of business drivers behind all opportunities Ensure high forecasting accuracy and consistency<br><br>Who You Are: <br><br>Someone with 5+ years closing experience (mix of field selling within mid-market and enterprise) Driven and have met/exceeded direct sales goals of 1M+ and operated with an average deal size of $100k+Able to demonstrate methodology to prospect and build pipeline on your own Experienced in working for an innovative tech company (Saa S, IT infrastructure or similar preferred) Experienced in selling into large Fortune 1000 companies with the ability to win new logos Role requires regular travel to client sites, within your area and other regions, using various modes of transportation (car, train, air), depending on business needs.<br><br>Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.<br><br>Benefits and Growth: <br><br>High income earning opportunities based on self performance New hire stock equity (RSU) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing Sales training in MEDDIC and Command of the Message Intra-departmental mentor and buddy program for in-house networking An inclusive company culture, opportunity to join our Community Guilds Generous and competitive medical benefits package Retirement savings match Pet adoption and insurance program<br><br>Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.<br><br>About Datadog: <br><br>Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #Datadog Life on Instagram, Linked In, and Datadog Learning Center. <br><br>Equal Opportunity at Datadog:<br><br>Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.<br><br>Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.<br><br>Privacy and AI Guidelines:<br><br>Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>To lead HS IT infrastructure, service management, and operations across all our offices, dark stores, and cloud kitchens. The successful candidate will be responsible for overseeing a team ensuring seamless operations in areas such as helpdesk support, infrastructure management, security, access control and call center solutions.</p><p>Key Responsibilities</p><p>Infrastructure & IT Operations Management:</p><ul><li>Oversee the design, deployment, and management of IT infrastructure, including servers, networks, storage systems, and data centers, ensuring high availability and performance.</li><li>Manage and maintain infrastructure in cloud kitchens, dark stores, and corporate offices, ensuring minimal downtime and operational efficiency.</li><li>Ensure the implementation and maintenance of robust backup, disaster recovery, and business continuity plans.</li><li>Lead initiatives to optimize IT resources, ensuring scalability, performance, and cost-effectiveness.</li></ul><p>Helpdesk and Support Services:</p><ul><li>Manage the IT Helpdesk function, ensuring timely and effective support to internal users, and driving resolution of incidents and service requests.</li><li>Implement ITIL best practices to streamline support processes and improve the customer experience for internal teams.</li><li>Develop and maintain Service Level Agreements (SLAs) and ensure adherence to performance metrics for helpdesk services.</li></ul><p>Security and Access Management:</p><ul><li>Oversee the company s IT security strategy, ensuring the protection of systems and data across all locations.</li><li>Implement and manage security policies and protocols, including access management and control, to ensure compliance with industry regulations and standards.</li><li>Collaborate with the security team to monitor threats, manage vulnerabilities, and ensure incident response procedures are in place.</li></ul><p>Call Center Solutions:</p><ul><li>Oversee the implementation and management of call center solutions, ensuring seamless integration with company operations.</li><li>Collaborate with operations and customer service teams to improve call center technologies, driving enhanced user experience and operational efficiency</li></ul><p>Strategy & Planning</p><ul><li>Contribute to the development and execution of the Division s ABCs and OKRs, while ensuring alignment with other Functions & heads.</li><li>Make critical decisions that support the Division's strategic and tactical direction.</li><li>Establish the plans for the respective functions/teams and provide inputs that support the Division s goals and objectives.</li><li>Distribute tactical responsibilities effectively to potential leaders in the Division, to improve the succession readiness of the organization over time.</li><li>Measure and track relevant OKRs and metrics to ensure the achievement of goals and take corrective actions when necessary.</li></ul><p>Governance and Resilience</p><ul><li>Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner.</li><li>Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness.</li><li>Uphold a high-performance working environment and promote HS s Values.</li></ul><p>People Management</p><ul><li>Set performance objectives, provide necessary support, evaluate direct reports, and provide regular feedback on performance.</li><li>Participate in the identification and recruitment of key talents for the function.</li><li>Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow.</li><li>Provide opportunities for team members to suggest, participate in, and contribute to improvement, innovation, and knowledge-sharing initiatives.</li></ul><p>Budget Management</p><ul><li>Manage and own the budgeting cycle and provide input to the budgeting process.</li><li>Ensure effective utilization of the function's budget, and report accurately on progress and challenges.</li><li>Investigate and propose implementing strategies that result in a positive financial impact for HS.</li><li>Manage the reporting departments effectively within budget, and report accurately on progress made and challenges encountered.</li><li>Formulate strategies that result in a positive financial impact for HS and aim to mitigate financial and operational risks.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>8 - 10 years of experience in IT operations, with at least 3-5 years in a leadership role managing diverse teams.</li><li>Proven experience managing IT operations across multiple locations, including dark stores, cloud kitchens, or retail environments.</li><li>Strong understanding of IT infrastructure, networks, security, and helpdesk management.</li><li>Knowledge of ITIL framework and best practices for IT service management.</li><li>Experience with call center solutions and cloud-based infrastructure is a plus.</li><li>Excellent leadership, communication, and problem-solving skills.</li><li>Strong organizational and project management abilities, with a focus on operational excel</li></ul><p>Education and Certifications:</p><ul><li>Bachelor s degree in Information Technology, Computer Science.</li><li>Master s degree in a relevant field is preferred</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>To lead HS IT infrastructure, service management, and operations across all our offices, dark stores, and cloud kitchens. The successful candidate will be responsible for overseeing a team ensuring seamless operations in areas such as helpdesk support, infrastructure management, security, access control and call center solutions.</p><p><strong>Key Responsibilities</strong></p><p><strong>Infrastructure & IT Operations Management:</strong></p><ul><li>Oversee the design, deployment, and management of IT infrastructure, including servers, networks, storage systems, and data centers, ensuring high availability and performance.</li><li>Manage and maintain infrastructure in cloud kitchens, dark stores, and corporate offices, ensuring minimal downtime and operational efficiency.</li><li>Ensure the implementation and maintenance of robust backup, disaster recovery, and business continuity plans.</li><li>Lead initiatives to optimize IT resources, ensuring scalability, performance, and cost-effectiveness.</li></ul><p><strong>Helpdesk and Support Services:</strong></p><ul><li>Manage the IT Helpdesk function, ensuring timely and effective support to internal users, and driving resolution of incidents and service requests.</li><li>Implement ITIL best practices to streamline support processes and improve the customer experience for internal teams.</li><li>Develop and maintain Service Level Agreements (SLAs) and ensure adherence to performance metrics for helpdesk services.</li></ul><p><strong>Security and Access Management:</strong></p><ul><li>Oversee the company s IT security strategy, ensuring the protection of systems and data across all locations.</li><li>Implement and manage security policies and protocols, including access management and control, to ensure compliance with industry regulations and standards.</li><li>Collaborate with the security team to monitor threats, manage vulnerabilities, and ensure incident response procedures are in place.</li></ul><p><strong>Call Center Solutions:</strong></p><ul><li>Oversee the implementation and management of call center solutions, ensuring seamless integration with company operations.</li><li>Collaborate with operations and customer service teams to improve call center technologies, driving enhanced user experience and operational efficiency</li></ul><p><strong>Strategy & Planning</strong></p><ul><li>Contribute to the development and execution of the Division s ABCs and OKRs, while ensuring alignment with other Functions & heads.</li><li>Make critical decisions that support the Division s strategic and tactical direction.</li><li>Establish the plans for the respective functions/teams and provide inputs that support the Division s goals and objectives.</li><li>Distribute tactical responsibilities effectively to potential leaders in the Division, to improve the succession readiness of the organization over time.</li><li>Measure and track relevant OKRs and metrics to ensure the achievement of goals and take corrective actions when necessary.</li></ul><p><strong>Governance and Resilience</strong></p><ul><li>Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner.</li><li>Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness.</li><li>Uphold a high-performance working environment and promote HS s Values.</li></ul><p><strong>People Management</strong></p><ul><li>Set performance objectives, provide necessary support, evaluate direct reports, and provide regular feedback on performance.</li><li>Participate in the identification and recruitment of key talents for the function.</li><li>Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow.</li><li>Provide opportunities for team members to suggest, participate in, and contribute to improvement, innovation, and knowledge-sharing initiatives.</li></ul><p><strong>Budget Management</strong></p><ul><li>Manage and own the budgeting cycle and provide input to the budgeting process.</li><li>Ensure effective utilization of the function s budget, and report accurately on progress and challenges.</li><li>Investigate and propose implementing strategies that result in a positive financial impact for HS.</li><li>Manage the reporting departments effectively within budget, and report accurately on progress made and challenges encountered.</li><li>Formulate strategies that result in a positive financial impact for HS and aim to mitigate financial and operational risks.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>8 - 10 years of experience in IT operations, with at least 3-5 years in a leadership role managing diverse teams.</li><li>Proven experience managing IT operations across multiple locations, including dark stores, cloud kitchens, or retail environments.</li><li>Strong understanding of IT infrastructure, networks, security, and helpdesk management.</li><li>Knowledge of ITIL framework and best practices for IT service management.</li><li>Experience with call center solutions and cloud-based infrastructure is a plus.</li><li>Excellent leadership, communication, and problem-solving skills.</li><li>Strong organizational and project management abilities, with a focus on operational excel</li></ul><p><strong>Education and Certifications:</strong></p><ul><li>Bachelor s degree in Information Technology, Computer Science.</li><li>Master s degree in a relevant field is preferred</li></ul><p></p></section>
JOB SUMMARY<br>The Learning & Development Manager (L&D Manager) coordinates and organizes a range of development activities that contribute to the attainment of the Company’s performance standards and Hotel Goals. The individual is responsible for conducting systematic analysis of the Hotels training needs and deliver relevant learning plan. The L&D Manager acts as an internal consultant on department related training matters, source and maintain a current knowledge of statutory requirements, develop creative and innovative training programs, promotes a continuous learning culture, partners with stakeholders to ensure colleagues are trained on the needed skills to successfully perform their jobs to attain service excellence in the craft of hospitality.<br>THE ROLE Core Learning<br>Be an exemplary role model in inspiriting team members through strong demonstration of the Capella Culture and Service Philosophy. Ensures and provides flawless, upscale, professional and luxury guest service experiences Conducts a Learning Needs Analysis that includes operational performance matrix Creates and adheres to an annual budget for all training programs, initiatives, and learning resources Designs solutions for learning needs by rapidly creating and developing learning programs (or blended Learning programs) that target performance gaps and management competencies Effectively market the learning function’s programs, initiatives, and online learning through campaigns and visuals in a creative and structured manner Manages an effective Learning Coaches program Responsible for an indirect reporting relationship with the Learning Coaches, ensuring their roles and responsibilities are supported, developed, and adhered to in standards achievement and improved guest satisfaction Trains new Learning Coaches when required and regularly coaches and develops Learning Coaches in their role and responsibilities Manages and coordinates for all compliance and safety related training to be completed annually Manages and ensure all Training Certification Manuals are relevant and updated regularly, and training checklists are submitted for new hires Manages and facilitates Capella Academy modules, incorporating adult learning principles, learning activities and experiential learning Manages and facilitates hotel orientation program for all new colleagues Prepares and produces training calendars that reflect performance gaps and learning needs Provide inspirational leadership with a clear vision and direction to team members to ensure delivery of the Capella brand values and vision, to create an amazing experience for all guests and colleagues<br>Operational Learning<br>Be the Champion in providing expertise knowledge to drive high colleague performance through effective communication on the importance of continuous training and the need for professional development Collaborate and ensures that the relevant department heads review learning needs of their team members, determine performance gaps, and advise on actions that are likely to meet those needs Develop both individualized and group training programs to further enhance colleagues’ performance and encourage continuous professional development efforts Evaluate hotel’s performance to ensure that trainings implemented produces the desired performance improvement Evaluates the effect of training programs and initiatives through measuring results and monitoring behavioral change Foster a positive working environment for all team members and check in regularly to ensure team members satisfaction and maintain strong working relationships within the. Give praises and encouragements for good performances Handles and report any complaints and resolving service ‘Glitches’, keep a record of all feedbacks under the appropriate system. Ensures that the issues are resolved in a timely manner to guests’ satisfaction Perform periodical training assessments through the coordination with department managers and Quality Assurance Manager in order to implement effective training curriculum Report any issue or damages and breakdowns within working areas and the hotel to ensure a defect-free facilities and service amenities provided Select and manage resources, including working with both internal employees and training vendors to develop and deliver training content<br>Professional Learning<br>Actively pursues personal growth in the areas of training and learning, pursuing certifications or expertise in a learning discipline Keep updated on the latest industry trends and actively seek opportunities to curate the best talent and learning development practices<br>Colleague Development<br>Collaborates with Director of Human Resources to ensure succession planning exercise is conducted annually Empower team members to take ownership and responsibility in going beyond to exceed guest expectations Ensures every intern/apprentice completes a structured traineeship program with learning objectives Provide effective performance feedback through colleague recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary Review and ensure that individual development plans are focused on experiential learning Take ownership of individual’s growth and be involved in career progression and succession planning of team members<br>TALENT PROFILE<br>Qualification<br>Bachelor’s degree in Business/preferably Human Resources Management<br>Work Experience<br>Experiences in similar role in luxury hotels/resorts;Minimum of 3 years’ experience working in a managerial capacity;Experience in adult education or a similar environment;Experience managing in diverse cultures.<br>Technical Skills<br>Proficient in Microsoft Office Word, Excel and Power Point Excellent communication and facilitation skills Strong analytical and critical thinking skills (i.e. ability to identify when training is the actual solution and provide it if required) Coaching and influencing skills Knowledge of adult learning styles and principles Needs Assessment methodologies and learning needs identification Learning technologies, such as e-learning options and distance learning Familiar with Kirkpatrick’s 4 levels of evaluation for measuring program financial impact Project planning tools and processes Basic budgeting, accounting and financial management Current on industry trends affecting workplace learning<br>Kindly be informed only shortlisted candidates will be notified.
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3>
<p style="margin:0 0 12px; ************;">Noon Alif Yaa For Information Technology (AY) is seeking a <strong style="font-weight:700;">Sales Executive Business Development (B2B)</strong> to join its team in Makkah, Saudi Arabia. This full-time role requires 5-10 years of experience and focuses on generating new enterprise business for AY within Saudi Arabia. The primary objective is to identify qualified opportunities, develop them into commercially viable solutions, and drive them through to signed contracts and revenue generation. This position is distinct from lead-generation or appointment-setting roles, requiring accountability for building and converting a sales pipeline into profitable new business.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Build a qualified pipeline of new B2B opportunities.</li>
<li style="margin:0 0 6px;">Establish relationships with medium and large organizations across Saudi Arabia.</li>
<li style="margin:0 0 6px;">Engage with key business and technical decision-makers.</li>
<li style="margin:0 0 6px;">Conduct thorough discovery to understand client needs before proposing solutions.</li>
<li style="margin:0 0 6px;">Identify opportunities where AY can deliver measurable business value to clients.</li>
<li style="margin:0 0 6px;">Collaborate with AY’s technical, digital, marketing, and delivery teams to shape appropriate solutions.</li>
<li style="margin:0 0 6px;">Develop commercial proposals tailored to client needs, rather than selling predefined packages.</li>
<li style="margin:0 0 6px;">Manage sales opportunities from initial qualification through proposal, negotiation, procurement, and final agreement.</li>
<li style="margin:0 0 6px;">Protect pricing, scope, and commercial value during negotiations.</li>
<li style="margin:0 0 6px;">Maintain accurate CRM records and realistic sales forecasts.</li>
<li style="margin:0 0 6px;">Achieve assigned new-business revenue targets.</li>
<li style="margin:0 0 6px;">Develop opportunities for recurring contracts and foster long-term client relationships.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Solutions and Services Portfolio</h3>
<p style="margin:0 0 12px; ************;">The Sales Executive will represent AY's comprehensive range of capabilities, which may involve one or several of the following, depending on client requirements:</p>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Digital Transformation</li>
<li style="margin:0 0 6px;">Software Development</li>
<li style="margin:0 0 6px;">Cloud & Infrastructure</li>
<li style="margin:0 0 6px;">Cybersecurity</li>
<li style="margin:0 0 6px;">Data & Analytics</li>
<li style="margin:0 0 6px;">AI Solutions</li>
<li style="margin:0 0 6px;">Digital Marketing</li>
<li style="margin:0 0 6px;">E-commerce</li>
<li style="margin:0 0 6px;">Websites & Digital Experience</li>
<li style="margin:0 0 6px;">Managed Services</li>
<li style="margin:0 0 6px;">Technology Consulting</li>
</ul>
<p style="margin:0 0 12px; ************;">While not expected to be a technical expert in every area, the successful candidate must understand client business problems sufficiently to engage the appropriate AY specialists and lead the commercial process effectively.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Candidate Profile and Experience</h3>
<p style="margin:0 0 12px; ************;">We are seeking candidates who can demonstrate a proven track record of personally managing the full commercial journey from opportunity identification to revenue generation. This includes:</p>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Carrying and achieving B2B revenue or new-business targets.</li>
<li style="margin:0 0 6px;">Generating and developing new sales opportunities independently.</li>
<li style="margin:0 0 6px;">Managing complex B2B sales cycles from start to finish.</li>
<li style="margin:0 0 6px;">Conducting effective discovery sessions with senior stakeholders.</li>
<li style="margin:0 0 6px;">Selling solutions or professional services, rather than solely transactional products.</li>
<li style="margin:0 0 6px;">Building and managing a qualified sales pipeline.</li>
<li style="margin:0 0 6px;">Negotiating pricing, scope, and commercial terms.</li>
<li style="margin:0 0 6px;">Managing multiple stakeholders, including internal management, technical teams, procurement, and finance.</li>
<li style="margin:0 0 6px;">Maintaining accurate CRM records and sales forecasts.</li>
<li style="margin:0 0 6px;">Closing significant B2B contracts and quantifying personal revenue contributions.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Background</h3>
<p style="margin:0 0 12px; ************;">Candidates must possess 5-10 years of relevant experience in B2B sales. Experience selling technology, digital, cloud, software, data, cybersecurity, marketing, or related professional services is highly relevant. Prior experience with Saudi enterprise clients, government entities, procurement processes, or tenders is considered an advantage.</p>
<p style="margin:0 0 12px; ************;">The ideal candidate will take full responsibility for the commercial journey: <strong style="font-weight:700;">finding the opportunity, qualifying it, understanding the problem, shaping the solution, building the business case, negotiating, closing, and generating revenue.</strong> This role is not suited for individuals whose experience is limited to lead generation, scheduling meetings, sending quotations, maintaining existing accounts, or handing opportunities to others for closure.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Location and Work Type</h3>
<p style="margin:0 0 12px; ************;">This is a full-time position based in Makkah, Saudi Arabia. Salary details will be discussed during the interview process.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Madar is a leading Saudi digital logistics platform, owned by Elm transforming transportation management across industries.<br> It connects shippers, carriers, and logistics partners through a unified ecosystem that delivers visibility, efficiency, and automation.<br> Madar enables seamless shipment execution, financial integration, and real-time tracking — redefining the future of logistics in the Kingdom and beyond.<br> Madar We are seeking a talented and driven Product Manager to join Madar's product team, leading the Shipper Experience across our digital logistics platform.<br> In this role, you will own the end to-end product journey for shippers — from shipment creation and carrier matching to real-time tracking, documentation, and payment — ensuring that businesses of all sizes can move freight with speed, transparency, and confidence.<br> You will work at the intersection of product, technology, operations, and commercial teams to identify shipper pain points, translate them into clear product opportunities, and deliver solutions that drive adoption, retention, and revenue growth.<br> The ideal candidate combines strong product discovery and execution skills with genuine curiosity about logistics and supply chain operations, and thrives in a fast-moving, high-ambiguity environment.<br> Furthermore, you will collaborate with stakeholders to align product initiatives with Madar's overall business strategy, ensuring efficient execution and continuous improvement.<br> We invite you to join us and be a part of the future of our digital Products .<br> Key Responsibilities Own the product vision, strategy, and roadmap for the shipper experience, aligned with Madar's strategic and commercial objectives Lead hands-on discovery efforts including shipper interviews, market and competitor analysis, problem validation, and hypothesis testing Translate ambiguous problem spaces — such as shipment booking friction, pricing transparency, or tracking visibility — into clear problem statements, success metrics, and product direction Develop business cases for new initiatives, defining expected impact and assessing risks and trade-offs to support prioritization and decision-making Continuously analyze shipper behavior, funnel performance, and operational data to identify opportunities for improving activation, engagement, and retention Work closely with cross-functional stakeholders across Product, Commercial, Business Development, Operations, Finance, and Technology - - - - - Partner with commercial and business development teams to incorporate insights from enterprise and mid-market shippers into the product roadmap Communicate progress, risks, dependencies, and trade-offs clearly and proactively to stakeholders Provide thoughtful challenges and recommendations when initiatives are misaligned with strategy or expected impact Support the smooth onboarding of new shipper accounts by aligning product capabilities Bachelor's degree in Business, Engineering, Computer Science, or a related field; Master's degree is a plus - - - - - 3–4 years of experience in Product Management, ideally within logistics, supply chain technology, digital marketplaces, SaaS, or e-commerce platforms Proven experience owning products or initiatives end-to-end, including both discovery and hands-on execution with engineering teams Experience working in high-ambiguity environments such as new ventures, 0-to-1 products, or complex growth initiatives Strong track record of using data, user research, and experimentation to inform product decisions Experience working with enterprise or mid-market B2B customers is highly preferred; Strong problem-framing and decision-making skills, particularly when information is incomplete Ability to move seamlessly between strategic thinking and detailed execution Excellent communication and influence skills in both technical and commercial contexts; fluency in English is required, Arabic is a strong plus Solid understanding of Agile product development practices and modern product discovery techniques Comfort working with analytics tools, defining KPIs, and building metrics-driven roadmaps Pragmatic, outcome-oriented mindset with a strong sense of ownership and accountability</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p>GSK Saudi Arabia is committed to supporting Vision 2030 and the Saudi Arabian National Agenda including Saudization in line with the hiring and the training and development of Saudi National capability. Position Summary We are looking for a Medical Representative who will build strong relationships with healthcare professionals in the assigned territory. The primary focus of this role is to deliver impactful solutions that support healthcare professionals in improving patient health outcomes. This position offers opportunities for career growth and development, and the chance to make a meaningful impact in line with our mission to unite science, technology and talent to get ahead of disease together. Key Responsibilities As a Medical Representative, you will: Build and maintain trusted relationships with healthcare professionals to support their patients needs. Deliver territory strategies using effective communication and approved resources. Conduct scientific discussions and group meetings with healthcare professionals to share insights and knowledge. Provide timely feedback on market trends and customer insights to inform business decisions. Ensure all activities comply with company policies, local regulations and standard operating procedures. Manage company resources responsibly and optimise their use. Skills Customer Centric Selling, Data to Insights, Digital Fluency, Omnichannel, Sales Territory Management, Scientific Literacy Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. Contact information: You may apply for this position online by selecting the Apply now button. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Saudi National .</li><li>A bachelor s degree in pharmacy.</li><li>A valid SCFHS licence as a certified pharmacist in Saudi Arabia.</li><li>Up to 2 years of experience in sales or a similar role engaging with healthcare professionals (fresh graduates are encouraged to apply).</li><li>Strong communication and interpersonal skills.</li><li>The ability to work independently and manage time effectively.</li></ul>