Insurance Coordinator Jobs in Saudi
7004 Jobs Found
Job Summary<br><br>We are looking for a reliable, organized, and detail-oriented Data Entry Admin Clerk to join our remote team. This position is responsible for accurately entering, updating, organizing, and maintaining information across databases, spreadsheets, digital files, and administrative systems.<br><br>The successful candidate will support day-to-day administrative operations by ensuring records are accurate, documents are properly organized, and routine data-related tasks are completed efficiently and on time.<br><br>This is an excellent opportunity for someone who enjoys administrative work, is comfortable working with computers and digital systems, and can maintain a high level of accuracy while working independently in a remote environment.<br><br>Key Responsibilities<br><br>Data Entry and Record Keeping<br><br>Enter information accurately into databases, spreadsheets, forms, and internal systems. Review source documents and verify information before and after entering data. Update existing records with new, corrected, or additional information. Identify and correct spelling errors, duplicate records, missing information, and inconsistencies. Perform routine data verification and quality-control checks. Maintain accurate and up-to-date electronic records. Organize and categorize information according to established procedures. Transfer information from emails, documents, forms, reports, and other sources into appropriate systems. Assist with data cleanup and maintenance of existing databases. Sort, filter, format, and organize spreadsheet information when required. Ensure completed records are properly saved and easily accessible. Maintain consistency in data formatting, naming conventions, and documentation.<br><br>Administrative Duties<br><br>Provide general clerical and administrative support to the wider team. Prepare, format, update, and maintain documents, reports, forms, and spreadsheets. Process routine administrative requests and correspondence. Organize electronic files and maintain an efficient digital filing system. Assist with document preparation, record tracking, and information management. Monitor incoming information and ensure it is processed promptly. Assist with preparing routine reports and summaries. Maintain accurate logs and administrative records. Support team members with data-related administrative tasks. Complete other routine clerical duties as assigned.<br><br>Email and Communication<br><br>Monitor and respond to routine administrative emails. Communicate professionally with colleagues and relevant stakeholders. Forward questions or issues requiring additional assistance to the appropriate team member. Maintain clear records of important communications when required. Participate in online meetings, training sessions, and team communications.<br><br>Data Quality and Confidentiality<br><br>Maintain a high standard of accuracy when handling company information. Double-check work before submitting or finalizing records. Protect confidential and sensitive information at all times. Follow established data-handling, privacy, and security procedures. Never share confidential information with unauthorized individuals. Report significant errors, missing information, or system problems promptly. Follow all applicable organizational policies regarding document and information management.<br><br>Remote Work Responsibilities<br><br>Complete assigned tasks independently while maintaining consistent productivity. Manage daily workload according to priorities and deadlines. Maintain regular communication with supervisors and team members. Respond to work-related messages within reasonable timeframes. Attend scheduled virtual meetings and training sessions. Maintain a professional and suitable home working environment. Ensure a stable internet connection and reliable access to required work systems. Follow remote-work and information-security procedures.<br><br>Required Qualifications<br><br>High school diploma, GED, or equivalent educational qualification. Previous experience in data entry, administration, clerical work, office support, or a related field is preferred. Basic to intermediate computer skills. Good typing ability with a strong focus on accuracy. Excellent attention to detail. Strong organizational and time-management skills. Ability to follow instructions and established procedures. Good written and verbal communication skills. Ability to work independently with minimal supervision. Ability to manage repetitive tasks while maintaining accuracy. Ability to handle confidential information responsibly. Reliable internet connection and access to a suitable computer for remote work.<br><br>Preferred Experience<br><br>Experience with any of the following is an advantage:<br><br>Microsoft Excel Microsoft Word Google Sheets Google Docs Cloud-based document management systems Customer relationship management systems Database software Inventory or record-management systems Online communication and collaboration platforms Administrative or office-management software<br><br>Formal experience with every system is not required. Training may be provided for company-specific software and procedures.<br><br>Essential Skills<br><br>Attention to Detail<br><br>You should be able to carefully review information and identify errors, missing details, duplicates, and inconsistencies.<br><br>Accuracy<br><br>You must be able to enter and maintain information correctly, particularly when working with large volumes of records.<br><br>Computer Literacy<br><br>You should be comfortable using computers, email, spreadsheets, word-processing software, online systems, and digital files.<br><br>Organization<br><br>You should be capable of keeping records, documents, tasks, and digital files organized and easy to locate.<br><br>Time Management<br><br>You should be able to prioritize assignments, manage competing tasks, and complete work within required deadlines.<br><br>Communication<br><br>You should communicate clearly and professionally through email, messaging platforms, video calls, and other workplace channels.<br><br>Reliability<br><br>You should be dependable, punctual, consistent, and capable of completing assigned responsibilities without constant supervision.<br><br>Confidentiality<br><br>You must understand the importance of protecting private, sensitive, and business-related information.<br><br>Adaptability<br><br>You should be willing to learn new software, systems, procedures, and administrative processes as business requirements change.<br><br>Daily Duties May Include<br><br>A Typical Working Day May Involve<br><br>Checking incoming emails and administrative requests. Reviewing documents for required information. Entering information into spreadsheets or databases. Updating existing customer, supplier, employee, inventory, or operational records. Checking previously entered information for accuracy. Organizing digital documents and folders. Preparing routine spreadsheets and reports. Responding to basic administrative inquiries. Following up on missing information. Communicating with team members regarding data or administrative issues. Completing assigned clerical tasks and maintaining accurate records.<br><br>Performance Expectations<br><br>The Successful Candidate Will Be Expected To<br><br>Maintain consistently high data-entry accuracy. Complete assigned tasks within established deadlines. Follow instructions and administrative procedures carefully. Keep records organized and up to date. Communicate promptly when clarification or assistance is required. Maintain confidentiality and professionalism. Demonstrate reliability and consistent attendance. Take responsibility for the quality of completed work. Learn new systems and processes efficiently. Contribute positively to a remote and collaborative working environment.<br><br>Work Environment<br><br>This is a fully remote position. The successful candidate will work primarily from a home office or another suitable private workspace.<br><br>The role involves regular computer use, including typing, reviewing documents, working with spreadsheets, managing digital records, reading emails, and communicating through online platforms.<br><br>Candidates Should Have<br><br>A reliable computer. Stable internet access. A quiet and suitable workspace. Basic office software. The ability to communicate online during working hours. A professional approach to remote work.<br><br>Employment Details<br><br>Job Title: Data Entry Admin Clerk Work Arrangement: Fully Remote Employment Type: Full-Time Schedule: Monday to Friday Working Hours: Standard business hours Experience Level: Entry-Level to Intermediate Department: Administration and Operations Work Environment: Remote<br><br>Why Join Us?<br><br>This position provides an opportunity to develop valuable skills in data management, administration, digital record keeping, and business operations while working remotely.<br><br>The successful candidate will gain practical experience with professional databases, spreadsheets, administrative systems, document management, and remote collaboration tools. There is also potential to develop into more advanced administrative, operations, customer support, or data-management roles based on performance and experience.<br><br>Ideal Candidate<br><br>The ideal candidate is someone who is dependable, focused, organized, and highly attentive to detail.<br><br>You should enjoy structured work, take pride in producing accurate results, and be comfortable handling repetitive tasks without allowing the quality of your work to decline. You should also be able to manage your time independently and communicate clearly with team members in a remote environment.<br><br>Previous professional experience is helpful but not essential for candidates who can demonstrate strong computer skills, willingness to learn, reliability, and excellent attention to detail.<br><br>Application Instructions<br><br>To apply, submit your current CV/resume along with a brief cover letter explaining your relevant skills, administrative or data-entry experience, and interest in the position.<br><br>Applications should clearly demonstrate your ability to work accurately, manage information, use computer systems, and work independently in a remote environment.
At Air Products, we reimagine what’s possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every voice is heard and everyone knows they belong and matter – we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities.<br><br>Reimagine What’s Possible <br><br>ABOUT THE COMPANY:<br><br>BHIG—Blue Hydrogen Industrial Gases is a regional development and investment joint venture (JV) between Saudi Aramco and Air Products Qudra “APQ”. Our company benefits from the combined strengths of two leading entities. BHIG is positioned to drive industrial innovation and operational excellence across Saudi Arabia and the region. BHIG focuses on supporting clean energy goals through low-carbon hydrogen production.<br><br>Reimagine What’s Possible<br><br>The HYCO Lead Operator, reporting to the HYCO Shift Supervisor, is accountable for the day-to-day DCS & Field Operation of HYCO facility, ensuring the production requirements set by the customer are achieved. HYCO Lead Operator is responsible for the safe, efficient and stable operation of the entire Hydrogen Manufacturing Unit from a centralized control room using DCS. This includes monitoring, controlling and optimizing to meet production targets, quality specifications and environmental regulations. This includes actively supporting plant performance, process optimization and production stability while maintaining strong focus on safety & compliance. The HYCO Lead Operator will execute daily tasks which include preparing and implementing safety work permits, LOTO, completing operations preventative maintenance activities, and assist the maintenance and engineering teams in preparing and executing corrective maintenance activities. Lead operator will handle the Shift lead responsibility in absence of Shift supervisor ensuring the business continuity.<br><br>Principal Accountabilities<br><br>Safety, Health & Environment<br><br>Maintain a safe & stable environment. Demonstrate leadership with all Company & Industry safe work processes to prevent all injuries. Ensure proper documentation is maintained for safety related activities. Enforce and adhere to all Safe Work Permits and Lock-out Tag-out and management of change procedures. Be the first line of response for process emergencies. Execute emergency operating procedures, initiate plant trips if necessary and direct field operators. Monitor status of Safety Instrumented System (SIS) and Fire & Gas Systems. Understand the cause & effect chart for all safety interlocks. Ensure all plant emissions (from reformer stack, vent streams) comply with environmental permits. Properly manage waste streams. Ensure the safety of all operations personnel by utilizing the BHIG Basic Safety Practice program <br><br>Technical & Operations<br><br>Operate the Steam Methane Reformer based hydrogen plant with CO2 Removal section & CO2 compression, PSA with Tail Gas compression, Membrane Unit and related utilities as prescribed by the Work Instruction Procedures Operate the pipeline network to supply Hydrogen, steam and CO2 to customers’ pipelines safely and efficiently. Report production progress and plant status to the Shift Supervisor and suggest solutions for any shortfalls. Manage plant production efficiently based on input provided by Plant Management to ensure safety and reliability targets are met to achieve maximum profitability. Ensure BHIG standards, and global best practices for EH&S, productivity, reliability, quality, and overall customer services are met. Meet the customer’s requirements regarding safety, reliability, product quality, and flexibility regarding product supply. Maintain customer communications and relationships at the ‘board’ level, ensuring customer demand rates are satisfied while maximizing the efficiency and profitability of the facility. Follow the Site Work Instruction Manuals for production & supply of Product H2, CO2 & Steam along with other operating and maintenance procedures and checklists to meet the customer’s satisfaction with safety, reliability, product quality, and flexibility of product supply while compliance with requirements. Maintain a relationship with the customer’s counterparts from other Refinery Units where from BHIG either receiving Feedstock, Utilities & Power or supplying Hydrogen and Steam to different Refinery Units on a regular basis through Refinery Shift Superintendent to ensure alignment of expectations for BHIG and the customers current and future product demand. Constantly monitor all process variables (flows, temperatures, pressures, levels, analytical values) via DCS to ensure they are within defined operating limits. Manipulate control loops, setpoints and cascades to maintain sable operations of all integrated units. Use historical data and trends to predict equipment performance degradation, identify inefficiencies and prevent potential trips and failures. Execute & supervise the detailed start up sequence for the entire plant or individual units/loops form a cold condition, warm condition or hot stand by condition, ensuring a smooth & safe transition to full load normal operations. Assist in the commissioning activities of the facility Maintain constant communication with field operators, providing instructions for equipment adjustments, isolations and rounds. Liaise with the maintenance team to co-ordinate equipment preparation for maintenance (isolation, purging & blinding) and safe taking equipment back in line. Conduct detailed and accurate shift handovers with incoming operators, highlighting any abnormalities, ongoing work and special instruction. Follow shift turnover protocols to ensure a safe and efficient handover to the following shift. Maintain accurate and timely logs of operating parameters, significant events and production data. Fully accountable to ensure his logs and that his operator’s logs are accurate and compliant with published matrix. Identify the root cause of process deviations and equipment malfunction. Work with engineers to implement long-term solutions. Suggest and participate in operational improvements and de-bottlenecking projects to enhance safety, reliability and profitability. Ensure compliance with all CM, PM tasks & Environmental Regulatory requirements. Support and prepare for Shutdown Planning and Turnaround Planning. Provide coaching and motivation with the field operations team to achieve operational excellence and customer satisfaction. Establish & maintain close working relationships with engineering and maintenance personnel to continuously monitor & evaluate plant systems & equipment performance. Ensure compliance with process safety, MOC’s, and OPHR requirements. Provide operations support and participate in investigations and Root Cause Analysis to identify & implement sustainable corrective actions. Facilitate attainment of operational excellence and customer satisfaction via operations productivity, reliability, quality, and continuous improvement initiatives. Communication of plant activities with other shifts to maintain continuity between shifts for a safe and reliable operation. Execute other duties as assigned by reporting managers in a timely and efficient manner. <br><br>Minimum Requirements And Qualifications<br><br>Bachelor’s degree in chemical, Mechanical, or Chemical Process Operations with 10 years’ experience preferred. An Associate Technical Degree (2-year certificate) will be considered based on years of experience and competence. Experience in DCS Operation & Field Operation, with minimum of 5 years’ Lead DCS Operations Experience in SMR based Hydrogen or Ammonia or Methanol or Syngas plant as DCS Operator. Proficiency with DCS platforms (e.g. Yokogawa Centum VP, Siemens PCS 7) Deep understanding of Chemical Engineering Principles, thermodynamics and process control. Wide technical knowledge in operations, engineering, and maintenance activities Ability to maintain high level of awareness and make sound decisions under pressure. Strong problem solving and diagnostic abilities. Clear, concise and effective verbal and written communication. Proficiency in English speaking and writing. Ability to communicate with the customer at the board level daily. Able to communicate between operations and maintenance teams. Deep understanding of Chemical Engineering Principles, thermodynamics and process control A strong commitment to employee involvement, team building and diversity.<br><br>Founded in 1940, Air Products is a world-leading industrial gases company and has a proud history of innovation, operational excellence, with an unwavering commitment to safety and environmental stewardship. Working together, we are taking our passion and diverse backgrounds forward to reimagine what’s possible and generate a cleaner future for our customers, our communities, and the world.
At Air Products, we reimagine what’s possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every voice is heard and everyone knows they belong and matter – we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities.<br><br>Reimagine What’s Possible <br><br>Purpose<br><br>This key position is responsible for planning, coordinating, and preparing all maintenance, inspection, repair, and modification activities associated with various assets of BHIG including but not limited to SATORP, SASREF, Jubail Industrial Gases Hub [JIGH], reporting directly to Project Controls Manger in Operation Project Management Team.<br><br>The Lead Planner TAR will focus on developing and implementing Turnaround plans such that the equipment integrity and plant reliability is maintained at the lowest sustainable cost to BHIG, consistent with the facility’s asset management plan.<br><br>Nature & Scope<br><br>The Candidate Will Be Responsible For<br><br>Coordinate for the development, execution, and management of SATORP /SASREF/JIGH TAR with range of $5M to $50M. Coordinate for the development, planning and execution of diverse brownfield projects ranging from $25K-$5M plant improvements. Coordinate and work with cross-functional teams through all TARs /Projects phases, including scope development, technical bid evaluation, execution of final handover to operations team. Support and work with Project Controls Manager to develop and implement strategic TAR/Project execution plans, ensuring alignment with BHIG's goals and stakeholder expectations Utilize advanced project management tools to monitor progress, maintain budgets, and adhere to schedules Collaborate with internal departments to ensure compliance with safety regulations and BHIG's zero-injury objective Negotiate contracts and resolve disputes effectively throughout project lifecycles Conduct thorough project evaluations and "lessons learned" sessions to drive operational excellence<br><br>Principal Accountabilities<br><br>Safety and Compliance<br><br>Ensure all activities comply with company HSE standards and statutory regulations. Actively lead, participate, and support all BHIG safety programs, safe work practices, good housekeeping, and environmental compliance. Responsible to ensure all the EH&S standards/procedures are followed along with best industrial practice throughout the life cycle of turnaround including shutdowns. Provide support to review safety plans for all outages work to be carried out and ensure its execution Incorporate risk assessments and mitigation plans into work packages. Participate in HAZOP, SIMOPS, and safety reviews. Quality: Prepare the KPIs for quality compliance for all the turnaround under BHIG. Review the Quality plan along with other discipline leads and ensure all the required formats / ITP / QP are reviewed and approved from authorized parties. Support QA/QC organization to implement the QA/QC plan for all the Turnaround and projects being executed during the outages.<br><br>Turnaround Planning<br><br>Support the planning team to oversee, implement, maintain, and support the continued development of enterprise management tools such as Primavera P3, P6, MS project etc. and contract management tools. Support and review the manpower and equipment histogram and provide the guidance inline with scope definition. Work with planning team to identify the critical path and define all the necessary actions to control critical path during planning and execution phase. Work with other stakeholders for the material identification, procurement and on time availability before execution Develop detailed work scopes and job plans for turnaround activities. Prepare work packages, procedures, manpower requirements, and execution strategies. Scope of work Drawings and P&IDsSafety requirements Material take-offs (MTO) Quality and inspection requirements Develop Bills of Materials (BOMs) as required. Conduct site surveys and field verification to validate job requirements. Support development of turnaround schedules and resource-loaded plans. Coordinate with Operations, Maintenance, Engineering, Inspection, and Contractors. Identify critical path activities and optimize execution sequences.<br><br>Resource and Material Management<br><br>Estimate labor, equipment, tools, and material requirements. Ensure procurement and availability of materials before turnaround execution. Coordinate contractor mobilization and site logistics.<br><br>Cost Control<br><br>Assist in developing turnaround budgets and cost estimates. Monitor planning-related costs and identify optimization opportunities. Support post-turnaround cost reviews and lessons learned.<br><br>Post-Turnaround Activities<br><br>Participate in turnaround reviews. Capture lessons learned and update planning standards. Support close-out documentation and reporting<br><br>Hands-on Project Management<br><br>Take a proactive, hands-on approach to project execution Oversee all phases of the project lifecycle, from scope development to commissioning Ensure safe and successful execution of projects in the field. Utilize project metrics to monitor progress effectively Hold EPC contractors accountable for maintaining budget and schedule Develop and implement specific project execution strategies<br><br>Stakeholder Communication<br><br>Communicate project strategies and status to all stakeholders, including upper management Collaborate with various departments (operations, finance, supply chain, safety) to ensure alignment and compliance<br><br>TAR/Project Documentation<br><br>Oversee project documentation, ensuring all necessary records are maintained and updated Manage project close-out documentation and handover to operations<br><br>Technology Integration<br><br>Utilize ERP systems (preferably SAP) and project management tools (e.g., Primavera, Microsoft Project) effectively Cross-functional Collaboration Work closely with various departments to ensure integrated project delivery Coordinate with Blue Hydrogen Industrial Gases (BHIG) internal technical resources on complex issues<br><br>Minimum Requirements And Qualifications<br><br>Engineering or other technical graduate degrees (Chemical, Mechanical, or Electrical).8-12 years’ experience in industrial gases, oil and gas, and/or petrochemical industry. ERP (SAP) project development and Implementation experience is preferred. Proven track record in the chemical, oil and gas, or petrochemical industry in project execution, engineering management, or construction management. Experience in a multi-national company with excellent EHS performance/culture is highly desirable Must be self-starter and have turnaround /brownfield project management experience to be able to work independently and coordinate efforts among support and leadership resources. Role model within Operations Project Management Team:High ethical standards - unwilling to compromise on worker safety and regulatory compliance requirements Organizational credibility - able to influence effective planning, safe execution and on time delivery. Basic understanding of the process technologies employed in operations of Blue Hydrogen Industrial Gases (BHIG) facilities. Able to handle high-level communication with customers and internal/external stakeholders and others as warranted.<br><br>Skills<br><br>Strong organizational and turnaround management skills. Experience with Primavera, Microsoft Project, or other Project/TAR Management tools is required. Demonstrates practical industrial field experience with strong leadership and communications skills. Must have a hands-on and proactive approach with clear accountability in steering the TAR execution safely and consistent with Blue Hydrogen Industrial Gases (BHIG) requirements. Demonstrates experience working in an international or multi-national organization and appreciation of international cultures. Preferred to have exposure to matrix reporting. Needs a business and customer service focus and passion for quality. Possess critical thinking skills and can build trust and confidence with frontline workers, supervisors, and management. Confident and assertive with a self-motivated approach and flexible attitude. Has the ability to overcome obstacles to solve problems & achieve results. Can cope with pressure and work to tight deadlines. A personal commitment to corporate values & objectives and towards a culture of continuous improvement. A personal commitment to continuous self-development and flexibility to work outside normal working hours to meet commitments. Possess good interpersonal skills and enthusiasm about his/her mission. To respect and work positively with others and create an inclusive workplace which generates credibility & confidence in others. Strong relationship-building skills, leading to successfully interacting with stakeholders at all levels within a multicultural environment. Excellent written and verbal communication skills, preferably in Arabic and English. Multi-lingual capability is an advantage.<br><br>Founded in 1940, Air Products is a world-leading industrial gases company and has a proud history of innovation, operational excellence, with an unwavering commitment to safety and environmental stewardship. Working together, we are taking our passion and diverse backgrounds forward to reimagine what’s possible and generate a cleaner future for our customers, our communities, and the world.
<h2>Division: <strong>Sports & Entertainment</strong></h2>
<h2>Department: <strong>AKUN</strong></h2>
<h2>Company: <strong>Red Sea Sports & Entertainment Company (RSSE)</strong></h2>
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<h2>From Land to Sea – Active Experiences in Nature's Purest Form</h2>
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<p>Red Sea Sports & Entertainment Company (RSSE), a wholly owned subsidiary of Red Sea Global (RSG), is dedicated to creating, operating, and delivering world-class land and marine experiences across The Red Sea destination. Through its portfolio of specialist brands—<strong>Galaxea</strong> for marine adventures, <strong>AKUN</strong> for land-based adventure experiences, and <strong>WAMA</strong> for leisure and recreational activities—RSSE offers exceptional, nature-inspired experiences that celebrate the unique landscapes of The Red Sea.</p>
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<p>As a strategic partner of the Saudi Olympic & Paralympic Committee, RSSE plays a key role in promoting inclusive, accessible, and internationally recognised sports, adventure, and recreational experiences that support active lifestyles and sporting excellence across the Kingdom.</p>
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<p>Guided by a commitment to innovation, sustainability, operational excellence, and unforgettable guest experiences, RSSE contributes to the ambitions of Saudi Vision 2030 by helping position The Red Sea as a leading global destination for regenerative tourism, adventure, and premium leisure experiences.</p>
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<h1>Job Purpose</h1>
<p>The Senior Instructor – Adventure is responsible for supporting the AKUN Adventure management team in the safe, efficient, and professional delivery of inland adventure operations across The Red Sea destination. The role plays a key part in developing and delivering a diverse portfolio of adventure activities, trails, and immersive guest experiences that reflect RSSE's service standards and operational excellence.</p>
<p>The position supports the implementation of the adventure programme by ensuring operational readiness, instructor capability, activity planning, and the consistent delivery of safe, engaging, and memorable experiences. The Senior Instructor also provides day-to-day guidance to instructors, promotes operational best practices, and contributes to maintaining the highest standards of safety, service, and environmental stewardship.</p>
<p>Working collaboratively with internal departments, resort partners, local stakeholders, and external service providers, the role ensures operational alignment, regulatory compliance, effective communication, and continuous improvement across all AKUN adventure experiences.</p>
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<h1>Key Responsibilities</h1>
<h2>Operational Delivery</h2>
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<p>Support the development, implementation, and continuous enhancement of AKUN adventure experiences, inland trails, activity routes, and guest experience locations throughout The Red Sea destination.</p>
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<p>Assist in planning, coordinating, and delivering adventure activities while ensuring compliance with approved operating procedures and safety standards.</p>
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<p>Ensure all activities are delivered professionally, safely, and consistently in accordance with RSSE operational standards.</p>
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<p>Support the operational rollout of new adventure products, activities, and guest experiences.</p>
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<p>Supervise daily adventure operations and provide on-site leadership during activity delivery.</p>
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<p>Coach, mentor, and support instructors to maintain consistent operational standards and exceptional guest service.</p>
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<p>Monitor instructor performance and provide ongoing operational guidance and professional development.</p>
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<p>Ensure all venues, trails, equipment, vehicles, and operational assets remain clean, safe, service-ready, and fully operational.</p>
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<p>Coordinate activity logistics, equipment allocation, and operational readiness across multiple locations.</p>
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<p>Monitor weather conditions, trail status, guest capability, equipment suitability, and environmental risks, adjusting operations where necessary.</p>
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<p>Promote AKUN's adventure experiences while supporting collaboration with other RSSE brands, including <strong>Galaxea</strong> and <strong>WAMA</strong>.</p>
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<p>Participate in operational meetings, providing updates on safety performance, guest feedback, instructor capability, equipment readiness, and improvement initiatives.</p>
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<p>Support route exploration, trail development, product enhancement, and experience innovation initiatives across the destination.</p>
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<h2>Leadership & Team Development</h2>
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<p>Provide day-to-day supervision and operational leadership to Adventure Instructors.</p>
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<p>Deliver coaching, mentoring, and on-the-job training to support team capability and continuous development.</p>
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<p>Promote a positive, collaborative, and guest-focused team culture.</p>
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<p>Lead by example, demonstrating professionalism, accountability, and commitment to operational excellence.</p>
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<p>Support new team member onboarding, familiarisation, and operational competency assessments.</p>
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<h2>Safety, Risk & Compliance</h2>
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<p>Support management in implementing and maintaining Standard Operating Procedures (SOPs), Risk Assessments and Method Statements (RAMS), Emergency Response Plans (ERPs), and activity-specific safety protocols.</p>
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<p>Monitor operational risks and ensure appropriate mitigation measures are implemented before and during activities.</p>
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<p>Apply local regulations, international adventure tourism standards, and recognised industry best practices.</p>
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<p>Ensure instructors comply with all operational, environmental, and safety requirements.</p>
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<p>Promote responsible outdoor recreation and environmental conservation throughout all activities.</p>
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<h2>Policies, Systems, Processes & Reporting</h2>
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<p>Comply with all applicable company policies, procedures, standard operating procedures, and work instructions.</p>
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<p>Support the preparation of accurate operational reports, performance updates, safety documentation, and management information reports.</p>
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<p>Maintain accurate activity records, incident reports, equipment inspections, and operational documentation.</p>
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<p>Provide recommendations to improve operational performance, guest satisfaction, safety, and service quality.</p>
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<h2>Health, Safety & Environment</h2>
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<p>Apply all Health, Safety, Quality, and Environmental (HSQE) policies and procedures.</p>
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<p>Promote a proactive safety culture across all adventure activities.</p>
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<p>Ensure environmental sustainability principles and Leave No Trace practices are integrated into daily operations.</p>
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<p>Support emergency preparedness activities, drills, and incident response procedures.</p>
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<h2>Continuous Improvement</h2>
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<p>Identify opportunities to improve operational efficiency, instructor capability, guest experiences, and departmental processes.</p>
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<p>Contribute to innovation initiatives, operational best practices, productivity improvements, and cost-effective resource utilisation.</p>
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<h2>Key Stakeholders</h2>
<h3>Internal</h3>
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<p>AKUN Management</p>
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<p>Adventure Operations Team</p>
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<p>RSSE Management</p>
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<p>Resort Operations</p>
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<p>Guest Experience</p>
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<p>Health, Safety & Compliance</p>
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<p>Training Team</p>
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<p>Asset Management</p>
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<p>Destination Development</p>
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<p>Other relevant internal departments</p>
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<h3>External</h3>
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<p>Guests</p>
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<p>Resort Partners</p>
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<p>Activity Providers</p>
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<p>Emergency Services</p>
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<p>Certification Bodies</p>
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<p>Equipment Suppliers</p>
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<p>Sporting Federations</p>
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<p>Government Authorities</p>
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<p>Destination Stakeholders</p>
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</ul>
<h2>Qualifications & Experience</h2>
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<p>Valid Wilderness First Aid certification or internationally recognised First Aid qualification, including CPR, emergency response, hyperthermia, and hypothermia management, with a minimum six months' validity upon commencement.</p>
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<p>Basic Land Navigation certification with practical GPS navigation experience.</p>
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<p>Leave No Trace certification or equivalent environmental awareness training is preferred.</p>
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<p>Search and Rescue, tracking, or outdoor expedition training is advantageous.</p>
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<p>Trekking or Mountain Leader qualification preferred, including recognised certifications from IFMGA, UIAA, BMC, or equivalent organisations.</p>
</li>
<li>
<p>Minimum of two National Governing Body (NGB) certifications in disciplines such as climbing, mountain biking, archery, high ropes, quad biking, or comparable adventure activities.</p>
</li>
<li>
<p>Minimum 4–5 years' experience within adventure tourism, outdoor recreation, hospitality, sports operations, or luxury guest experience environments.</p>
</li>
<li>
<p>Previous experience within Saudi Arabia, remote destinations, or luxury tourism operations is advantageous.</p>
</li>
</ul>
<h2>Essential Skills</h2>
<ul>
<li>
<p>Proven experience delivering adventure sports and outdoor recreation activities within premium tourism or hospitality environments.</p>
</li>
<li>
<p>Strong leadership, coaching, mentoring, and team development capabilities.</p>
</li>
<li>
<p>Sound understanding of adventure risk management, operational planning, and outdoor safety.</p>
</li>
<li>
<p>Excellent communication, interpersonal, and stakeholder management skills.</p>
</li>
<li>
<p>Professional, guest-focused, adaptable, and service-oriented.</p>
</li>
<li>
<p>Ability to perform effectively within remote and dynamic operational environments.</p>
</li>
<li>
<p>Fluent in written and spoken English; Arabic or an additional language is advantageous.</p>
</li>
<li>
<p>Practical understanding of luxury hospitality operations and premium guest expectations.</p>
</li>
</ul>
<h2>Job Context</h2>
<p>The Senior Instructor – Adventure operates within a luxury destination environment where safety, guest satisfaction, operational excellence, and environmental stewardship are fundamental to every activity. The role serves as a senior operational leader within the instructor team, supporting the delivery of exceptional adventure experiences while upholding the standards and values of AKUN, RSSE, and The Red Sea destination.</p>
<h2>Competencies</h2>
<h3>Leadership Competency – Operational Leadership</h3>
<p>Demonstrates the ability to lead and support operational teams, providing clear direction, maintaining safety, promoting accountability, and ensuring the consistent delivery of high-quality adventure experiences.</p>
<h3>Core Competency – Guest Excellence</h3>
<p>Delivers exceptional guest experiences through professionalism, proactive service, effective communication, and a commitment to exceeding guest expectations while maintaining the highest safety standards.</p>
<h3>Functional Competency – Adventure Safety & Risk Management</h3>
<p>Applies technical expertise, operational judgement, and recognised safety practices to identify risks, implement appropriate controls, and ensure all adventure activities are delivered safely, responsibly, and in accordance with approved operating procedures.</p>
<p>This version is formatted as a complete, executive-level RSSE job description with the company overview seamlessly integrated at the beginning, consistent with the style used across your AKUN, GALAXEA, and WAMA job descriptions.</p>
</span>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Description</span><br><span></span><p><span><span><strong>Head of Support Services - Central</strong></span></span></p><br><p><span><span><strong>Grade: 13</strong></span></span></p><br><p><span><span><strong>Location: Riyadh, Saudi Arabia</strong></span></span></p><br><p><span><span><strong>JOB PURPOSE </strong></span></span></p><br><p><span><span>BAE Systems is the UK Government’s nominated Prime Contractor under the Government-to-Government arrangements that are in place to provide equipment, support and training to Saudi Arabia. We provide maintenance of Royal Saudi Air Force (RSAF) aircraft and train RSAF and Royal Saudi Naval Force personnel safely in a training environment in how to use their aircraft, equipment and weapons. </span></span></p><br><p><span><span>BAE Systems Saudi Arabia is committed to supporting the Saudi Arabian National Agenda including Saudisation and the training and development of Saudi National capability through the growth of the Saudi National Partner Companies thereby reinforcing Industrialisation and Partnerships.</span></span></p><br><p><span><span>The Regional Head of Support Services is the senior Support Services representative in the region they are assigned to, Central, Western or Eastern Region. The Head of Support Services (HoSS) works as a member of the Business Services team with a key responsibility through the Head of Employee Support Services, to the Director Business Shared Services, for the direct and indirectly managed delivery of multiple service stream outputs at their respective location. In role there is a requirement to interpret business strategy and significantly contribute to the development & implementation of necessary Support Services and wider Business Shared Services, strategy, policy and procedures in order to support and meet the operational needs of the wider business now and into the future. At this level the role requires excellent and broad services knowledge and experience plus a detailed appreciation and understanding of the business, market and key competitors. The delivery of the role will typically be through both direct and indirect management of teams of services managers and professionals or is delivered as an individual contributor with significant subject matter expertise. The Regional Head of Support Services requires excellent stakeholder engagement, influencing and management skills, including engagement at local senior leadership level, engaging as appropriate, on policy, process and outcomes within their region. The Regional Head of Support Services can be called upon to deliver services tasks and activities commensurate with their necessary skill set. The Regional Head of Support Services will use considerable experience and judgement to assimilate often conflicting inputs from a range of sources in order to make appropriate and timely decisions that impact positively upon business and employee performance within their region. The Regional Head of Support Services can be called upon to deliver tasks and activities commensurate with their necessary skill sets.</span></span></p><br><p><span><span><strong>JOB ACCOUNTABILITIES</strong></span></span></p><br><ul><li><p><span><span>The role has key accountability for the quality and timeliness of business services offerings delivered through service teams at each location and in accordance with the stated vision, mission and strategy of the function and </span><span>agreed service level parameters</span><span>.</span></span></p><br></li><li><p><span><span>Services cover medical, accommodation and workplace, as well as employee services, which are predominantly those services delivered to directly support the expatriate workforce and their sponsored dependants along with the associated complexities. Full details are as described in the published</span><span>services menus.</span></span></p><br></li><li><p><span><span>The Regional Head of Support Services will work closely with the respective functional stream leads to ensure the effective performance and governance of all assets, budgets and of the services delivered to customers at the respective business location further enabling project directors to focus on delivery of project.</span></span></p><br></li><li><p><span><span>Will hold appropriate levels of DOA and be f</span><span>ully accountable for all budgets that are delegated to the job holder.</span></span></p><br></li><li><p><span><span>Will lead numerous service assurance activities internally and with outsourced external providers covering the location.</span></span></p><br></li><li><p><span><span>Will support necessary performance reporting through to QFR and other business reviews as necessary.</span></span></p><br></li><li><p><span><span>Significantly contribute to establishing and maintaining an effective talent management processes and in developing functional talent through established FRR processes.</span></span></p><br></li><li><p><span><span>Provides expert advice to senior management on any aspect of service provision at location.</span></span></p><br></li><li><p><span><span>Sets SMART objectives for self and team members in the management of business services at the respective location.</span></span></p><br></li><li><p><span><span>Interfaces with all business and KPC management.</span></span></p><br></li><li><p><span><span>Role will necessitate mainly national travel within KSA to attend various functional review meetings</span></span></p><br></li><li><p><span><span>Reporting local Business Services monthly performance to the Head of Employee Support Services in accordance with agreed service levels.</span></span></p><br></li><li><p><span><span>Primary interface with local Base Management for all Business Services and a key and active member of the Base level management board.</span></span></p><br></li><li><p><span><span>Line Management responsibility for all service teams in location and overall management of all Business Services employees at location.</span></span></p><br></li><li><p><span><span>Maintaining relationships with all business service customers and stakeholders at locations.</span></span></p><br></li><li><p><span><span>Supporting the Head of Employee Support Services with Design, development and implementation of Business Services strategies and undertake continuous improvement.</span></span></p><br></li><li><p><span><span>Responsibility for local management of suppliers for local services and supporting the procurement team for centrally managed suppliers.</span></span></p><br></li></ul><p><span><span><strong>RECRUITMENT SPECIFICATION</strong></span></span></p><br><p><span><i><span><strong>Essential</strong></span></i></span></p><br><p><span><span>·</span></span><span><span>The role would typically require a degree/masters degree in business administration or related discipline.</span></span></p><br><p><span><span>·</span></span><span><span>Extensive business services type experience, some of which is in a leadership/management role in a mid-size organisation preferably in the aviation/defence industry.</span></span></p><br><p><span><span>·</span></span><span><span>Has an in depth understanding of the business services concepts and procedures within own</span><span>technical/subject area/s.</span></span></p><br><p><span><span>·</span></span><span><span>Their level of proficiency enables them to (1) apply and consolidate specialist skills and knowledge and ensure essential procedures are followed (2) help to identify the standards and specifications around which others will operate.</span></span></p><br><p><span><span>·</span></span><span><span>The role needs a comprehensive knowledge of several services areas and how their processes and resources interact in other areas to achieve functional objectives.</span><span>A good understanding of industry and commercial awareness is required to understand the relative positioning of the Company’s products/services vs the competition.</span></span></p><br><p><span><span>·</span></span><span><span>Full management of a team, including management of people, defining roles and responsibilities, planning for the departments future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes</span></span><span><span>.</span></span></p><br><p><span><span>·</span></span><span><span>The role evaluates (sometimes complex) situations using multiple sources of information referring to a diverse range of internal and external sources such as procedures and practices (in other teams, areas or companies etc).</span><span>The complexity implied relate to the ability to filter, prioritise, analyse and validate potentially complex and dynamic material</span></span><span><span>.</span></span></p><br><p><span><span>·</span></span><span><span>The role has an impact on the business through providing value added perspectives or advisory services that are important to decision making.</span></span></p><br><p><span><span>·</span></span><span><span>The impact of the role is on a business location such that the work and performance of all teams within the area will be directly affected by the performance of the jobholder.</span></span></p><br><p><span><span>·</span></span><span><span>The role needs to possess a very high level of communication skills, including interactive listening in order to negotiate (mainly internally) with others often at senior levels.</span></span></p><br><p><span><span><strong>RECRUITMENT</strong></span></span></p><br><p><span><span><strong>EXPATRIATE EMPLOYEE BENEFITS</strong></span></span></p><br><p><span><span>In return for the required high levels of commitment and hard work you will receive a competitive salary, rent free accommodation and access to free recreation facilities, all available within Company secured accommodation. In addition, a generous leave and travel allowance makes this an opportunity not to be missed. </span></span></p><br><p><span><span>On successfully securing a role your appointment to Saudi Arabia will initially be on single status. On commencement of employment in Saudi Arabia you will have the opportunity to apply to have your family join you in the future. A full health care scheme is provided within Saudi Arabia.</span></span></p><br><p><span><span><strong>SAUDI NATIONAL EMPLOYEE BENEFITS</strong></span></span></p><br><p><span><span>In return for the required high levels of commitment and hard work you will receive a competitive salary and benefits package, including a generous leave and travel allowance, a full health care scheme and access to subsidised recreational facilities</span></span></p><br><p><span><span><strong>BAE Systems</strong></span></span></p><br><p><span><span>At BAE Systems, we provide some of the world's most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of 89,600 people in more than 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security and people, and keep critical information and infrastructure secure.</span></span></p><br><p><span><span><strong>All appointments in Saudi Arabia are subject to receipt of all necessary Government and/or Customer approvals.</strong></span></span></p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Title: Senior Technical Specialist Data Integrity Salary: Competitive Location: Taif, Saudi Arabia JOB PURPOSE BAE Systems is the UK Government s nominated Prime Contractor under the Government-to-Government arrangements that are in place to provide equipment, support and training to Saudi Arabia. We provide maintenance of Royal Saudi Air Force (RSAF) aircraft and train RSAF and Royal Saudi Naval Force personnel safely in a training environment in how to use their aircraft, equipment and weapons. BAE Systems Saudi Arabia is committed to supporting the Saudi Arabian National Agenda including Saudisation and the training and development of Saudi National capability through the growth of the Saudi National Partner Companies thereby reinforcing Industrialisation and Partnerships. Lead and manage critical aspects of Typhoon Technical Support Service (TTSS) related to data integrity and management. Primary focus will be on ensuring the accuracy, consistency, and reliability of data within the Maintenix Integrated Maintenance Solution (IMS) and other related systems. Support the Technical Services Manager by overseeing data policies, assessing data change requests, and resolving data queries. This role requires strong collaboration with internal and external stakeholders to maintain high data standards and support the depth maintenance program. JOB ACCOUNTABILITIES Ensure the accuracy and integrity of data within the Maintenix IMS and other related systems, supporting the depth maintenance program and satisfying data analysis requirements. Assess and manage Data Change Requests (DCR) and any corresponding changes in IMS or Engineering Sub System (ESS) to sustain Typhoon Reference Data throughout its lifecycle. Test and validate reference and business data changes before their implementation into the live IMS Maintenix system. Resolve reference data queries, define amendments, and issue new data, authorising manual or automatic script file changes as needed. Assess and compare data integrity relating to aircraft and component life data stored in separate sources, including ESS, Technical Publications, and IMS Maintenix. Analyse Technical Specialist Reports and data provided by the In-Service Data Management Team to identify adverse trends and recommend improvements. Maintain local processes and procedures related to ESS Data Integrity. Establish and maintain effective communication between the UK-based In-Service Support Team (ISST), In-Kingdom Industry Participation (IKIP), Typhoon Design Support Team, Typhoon Approved Maintenance Organisation (AMO), European Industry via the BTSC at Warton, and the RSAF. Ensure that Technical Requests (TR) and other discrete tasks are satisfied within contracted KPMs. Prepare inputs to monthly and other TTSS performance reports, summarising TR activities, recording TR performance, and proposing potential improvements. Act as a subject matter expert (SME) for Typhoon IMS and ESS, providing technical advice to AMO, RSAF, and other TTSS stakeholders within approved data. Support TTSS data analysis, including from the In-Service Data Management Team, to identify trends in maintenance or operations and propose potential improvements. Provide structured on-the-job training, coaching, advice, and mentoring for RSAF and Saudi National Technical Specialists as required. RECRUITMENT SPECIFICATION Essential: Extensive post qualification practical maintenance/CA experience supported by formal record, including a minimum requirement of 5 years within relevant CA environment. Substantial Typhoon Data (ESS or IMS) experience. Strong knowledge of Typhoon aircraft systems, and associated support products, with experience in troubleshooting, repair, and maintenance. Ability to communicate technical information clearly and effectively to both technical and non-technical stakeholders. A recognised qualification to NVQ3/ONC/OND/BTEC level in a relevant technical discipline, or a technical apprenticeship, or suitable equivalent technical qualification acceptable to M&CA, OR Part 66 licensed (current or lapsed), or suitable equivalent technical license acceptable to M&CA. And Saudi Engineering Council (SEC) Registration. Fluent in English, with excellent communication skills, both written and verbal. Desirable: Should be able to work on his own initiative to resolve complex technical issues. Should have broad aerospace and defence company / industry knowledge. Experience in managing Technical Requests (TRs) and using systems such as TeamCenter for Request resolution. Computer literate with a sound understanding of the Microsoft Office suite. NVQ5/BTEC/HND or Degree in a relevant technical discipline, acceptable to M&CA. Incorporated or Technician Engineer with an appropriate professional institute such as Saudi Council of Engineers, Royal Aeronautical Society or Institute of Engineering & Technology. EXPATRIATE EMPLOYEE BENEFITS In return for the required high levels of commitment and hard work you will receive a competitive salary, rent free accommodation and access to free recreation facilities, all available within Company secured accommodation. In addition, a generous leave and travel allowance makes this an opportunity not to be missed. On successfully securing a role your appointment to Saudi Arabia will initially be on single status. On commencement of employment in Saudi Arabia you will have the opportunity to apply to have your family join you in the future. A full health care scheme is provided within Saudi Arabia. SAUDI NATIONAL EMPLOYEE BENEFITS In return for the required high levels of commitment and hard work you will receive a competitive salary and benefits package, including a generous leave and travel allowance, a full health care scheme and access to subsidised recreational facilities BAE Systems At BAE Systems, we provide some of the world s most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of 89,600 people in more than 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security and people, and keep critical information and infrastructure secure. All appointments in Saudi Arabia are subject to receipt of all necessary Government and/or Customer approvals.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>RECRUITMENT SPECIFICATION Essential: Extensive post qualification practical maintenance/CA experience supported by formal record, including a minimum requirement of 5 years within relevant CA environment. Substantial Typhoon Data (ESS or IMS) experience. Strong knowledge of Typhoon aircraft systems, and associated support products, with experience in troubleshooting, repair, and maintenance. Ability to communicate technical information clearly and effectively to both technical and non-technical stakeholders. A recognised qualification to NVQ3/ONC/OND/BTEC level in a relevant technical discipline, or a technical apprenticeship, or suitable equivalent technical qualification acceptable to M&CA, OR Part 66 licensed (current or lapsed), or suitable equivalent technical license acceptable to M&CA. And Saudi Engineering Council (SEC) Registration. Fluent in English, with excellent communication skills, both written and verbal. Desirable: Should be able to work on his own initiative to resolve complex technical issues. Should have broad aerospace and defence company / industry knowledge. Experience in managing Technical Requests (TRs) and using systems such as TeamCenter for Request resolution. Computer literate with a sound understanding of the Microsoft Office suite. NVQ5/BTEC/HND or Degree in a relevant technical discipline, acceptable to M&CA. Incorporated or Technician Engineer with an appropriate professional institute such as Saudi Council of Engineers, Royal Aeronautical Society or Institute of Engineering & Technology.</p><p></p></section>
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Lead - GPU Infrastructure based in Saudi Arabia.<br><br>This is a hands-on technical leadership role responsible for architecting and delivering a large-scale GPU infrastructure platform.<br><br>You will lead the evolution from managed Kubernetes workloads toward bare-metal GPU infrastructure, including Slurm-based research computing and Kubernetes-powered inference.<br><br>The role combines deep systems expertise with engineering leadership, team management, and direct ownership of architecture and delivery.<br><br>You will oversee a distributed team spanning backend, frontend, Dev Ops, QA, and documentation while maintaining high technical standards.<br><br>Your work will support research, model training, and managed inference workloads requiring reliable, scalable, and observable GPU compute.<br><br>You will also serve as the primary technical interface with infrastructure partners, hardware providers, and internal platform consumers.<br><br>This is an opportunity to shape the architecture and operational foundations of a sophisticated GPU platform in a fully remote environment.<br><br>Accountabilities<br><br>The Technical Lead will own the platform architecture and engineering delivery while remaining deeply involved in technical decisions, infrastructure operations, team leadership, and partner relationships.<br><br>Own the end-to-end platform architecture, including architecture proposals, high-level and low-level designs, technical reviews, and ongoing architecture documentation. Lead and line-manage a distributed engineering team across backend, frontend, Dev Ops, QA, and documentation. Establish engineering standards, oversee code and design reviews, manage release gates, conduct one-to-ones, and provide growth and performance feedback. Design, build, and operate a managed Slurm service supporting research and model-training workloads. Own Slurm controllers, accounting, partitions, login nodes, node onboarding, acceptance testing, driver and CUDA baselines, upgrades, stalled-job detection, node health, draining, autohealing, storage visibility, identity, and workload isolation. Lead GPU infrastructure operations on bare-metal environments, including NVIDIA drivers, CUDA, Fabric Manager, NVSwitch, DCGM, MIG, node burn-in, and acceptance processes. Own Kubernetes cluster bootstrap and lifecycle on partner-provided bare metal, including NVIDIA GPU Operator and Network Operator. Oversee GPU isolation using technologies such as Kube Virt and VFIO and manage day-two infrastructure operations, upgrades, backup, recovery, and node replacement. Define managed inference architecture covering serving, multi-GPU and multi-node parallelism, autoscaling, request routing, endpoint reliability, and confidential-compute capabilities. Establish observability across the control plane, GPU fleet, and application layers through metrics, logging, alerting, and SLOs. Lead incident response, post-incident reviews, and the development of an on-call model that is sustainable for a lean engineering organization. Act as the primary technical interface with infrastructure partners and vendors, translating requirements into written specifications and acceptance tests. Manage technical escalations with partners through resolution and contribute to capacity planning and hardware sourcing decisions. Work directly with research, model-training, and product teams to translate workloads into platform requirements and manage capacity constraints. Hire and develop members of the platform team while maintaining a high technical bar. Contribute to architecture decisions involving distributed systems, high-performance computing, networking, storage, virtualization, and GPU workloads.<br><br>Requirements<br><br>The ideal candidate combines deep hands-on GPU and infrastructure expertise with proven technical leadership experience. They should be comfortable operating complex production systems, making architecture decisions, leading distributed teams, and remaining close to the code and infrastructure.<br><br>8+ years of hands-on engineering experience, including at least 3 years leading teams responsible for infrastructure platforms used by other teams. Bachelor's or Master's degree in computer science, engineering, or a related field, or equivalent practical experience. Extensive hands-on experience operating Slurm in production, including slurmctld, slurmdbd, partitions, QoS, priority, accounting, prolog and epilog, node health, and upgrades. Experience operating HPC or GPU training clusters for research or model-development users. Strong experience operating NVIDIA GPU fleets on bare metal, including driver and CUDA lifecycles, Fabric Manager, NVSwitch, DCGM, MIG, node burn-in, and acceptance. Deep knowledge of Infini Band, subnet configuration, RDMA, SR-IOV, and diagnosing multi-node NCCL performance issues. Strong Linux systems expertise, including kernel modules, drivers, PCIe passthrough, vfio-pci, cgroups, namespaces, and performance tuning. Proven production Kubernetes experience covering control planes, upgrades, CNI, CSI, operators, custom controllers, and multi-tenancy. Experience with HPC storage and large-scale data movement, including shared filesystems such as VAST, Lustre, or NFS and node-local NVMe caching. Experience distributing large model weights and datasets across multiple nodes. Strong observability and operations experience with Prometheus, Grafana, Loki, or comparable platforms, including SLOs, incident response, and post-incident reviews. Working proficiency in Java Script and Node.js sufficient to review control-plane, CLI, and worker services and make architecture decisions. Experience delivering a multi-tenant Iaa S, Paa S, research computing service, or comparable platform with resource isolation, quotas, usage metering, APIs, and CLI interfaces. Demonstrated people leadership across time zones and the ability to lead cross-functional technical reviews. Strong written architecture and decision-making skills, including documenting alternatives and trade-offs. Confidence communicating technical decisions and respectfully challenging partners or executives when necessary. Excellent written and spoken English. Fully remote availability with a working location between UTC and UTC+5:30 to provide overlap with teams and partners across Europe and India. Willingness to travel occasionally to partner sites and team events.<br><br>Desirable Experience Includes<br><br>Slurm operators on Kubernetes, such as Soperator or Slinky, or Kubernetes-native schedulers such as Kueue, Volcano, KAI, or Kubeflow Trainer. Modern model-serving technologies such as v LLM, SGLang, or Tensor RT-LLM. GPU parallelism strategies, quantization trade-offs, and GPU memory planning. Multi-tenant GPU isolation using Kube Virt, Kata Containers, QEMU/KVM, Firecracker, or similar technologies. Confidential computing technologies such as Intel TDX, AMD SEV-SNP, or NVIDIA confidential-compute capabilities. Cluster API, kubeadm, Cilium, GPU autohealing, infrastructure as code, and Git Ops. Experience working on the operator side of a GPU cloud, university or national HPC center, or AI research platform. Peer-to-peer or distributed-systems experience. Experience working with hardware providers responsible for provisioning but not operating infrastructure, including establishing contracts and acceptance tests.<br><br>Benefits<br><br>100% remote position. Opportunity to lead the architecture and delivery of a sophisticated GPU infrastructure platform. High-impact technical leadership role spanning bare-metal GPU infrastructure, Slurm, Kubernetes, inference, and observability. Leadership responsibility for a distributed engineering organization across multiple technical disciplines. Significant ownership over architecture, engineering standards, delivery planning, and team development. Direct involvement with infrastructure partners and hardware providers. Opportunity to support advanced AI research, model training, and managed inference workloads. International and distributed working environment with colleagues and partners across Europe and India. Occasional opportunities for travel to partner locations and team events. Opportunity to work at the intersection of high-performance computing, AI infrastructure, distributed systems, and cloud-native technologies.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Division: <strong>Sports & Entertainment</strong>
Department: <strong>RSSE</strong>
Company: <strong>Red Sea Sports & Entertainment Company (RSSE)</strong>
<br>
From Land to Sea – Active Experiences in Nature's Purest Form
<br>
</span><p>Red Sea Sports & Entertainment Company (RSSE), a wholly owned subsidiary of Red Sea Global (RSG), is dedicated to creating, operating, and delivering world-class land and marine experiences across The Red Sea destination. Through its portfolio of specialist brands—<strong>Galaxea</strong> for marine adventures, <strong>AKUN</strong> for land-based adventure experiences, and <strong>WAMA</strong> for leisure and recreational activities—RSSE offers exceptional, nature-inspired experiences that celebrate the unique landscapes of The Red Sea.</p><br><br>
<br>
<p>As a strategic partner of the Saudi Olympic & Paralympic Committee, RSSE plays a key role in promoting inclusive, accessible, and internationally recognised sports, adventure, and recreational experiences that support active lifestyles and sporting excellence across the Kingdom.</p><br><br>
<br>
<p>Guided by a commitment to innovation, sustainability, operational excellence, and unforgettable guest experiences, RSSE contributes to the ambitions of Saudi Vision 2030 by helping position The Red Sea as a leading global destination for regenerative tourism, adventure, and premium leisure experiences.</p><br><br> Job Purpose
<p>The Administrative Specialist is responsible for providing high-quality administrative, reservations, and coordination support across RSSE's guest services and operational functions. The role ensures that bookings, guest enquiries, schedules, documentation, records, and internal communications are managed accurately, efficiently, and professionally to support seamless day-to-day operations.</p><br><br>
<p>Working closely with Operations, Guest Services, Finance, Reservations, and other support functions, the Administrative Specialist plays an important role in coordinating guest requirements and ensuring information is communicated accurately across relevant teams. The position supports the smooth delivery of RSSE's watersports, diving, and land-based adventure experiences by maintaining reliable records, coordinating schedules and resources, and providing responsive administrative support.</p><br><br>
<p>The role contributes directly to operational efficiency, service quality, and guest satisfaction by maintaining high standards of accuracy, organisation, confidentiality, professionalism, and customer service.</p><br><br> Key Responsibilities
Booking & Reservation Coordination
<ul>
<li>
<p>Manage and process guest bookings and reservations for watersports, diving, land-based adventure activities, and other RSSE experiences accurately and within required timelines.</p><br><br>
</li>
<li>
<p>Respond professionally to booking enquiries, confirmations, amendments, cancellations, availability requests, and special guest requirements.</p><br><br>
</li>
<li>
<p>Provide guests with clear and accurate information regarding activities, schedules, availability, booking requirements, and relevant experience details.</p><br><br>
</li>
<li>
<p>Maintain accurate and up-to-date booking records, guest profiles, payment information, confirmations, and supporting documentation within approved systems and trackers.</p><br><br>
</li>
<li>
<p>Coordinate with Operations, Guest Services, Finance, and other relevant departments to ensure guest requirements, schedules, availability, resources, and operational requirements are aligned.</p><br><br>
</li>
<li>
<p>Monitor upcoming reservations and proactively identify booking conflicts, missing information, or operational requirements requiring follow-up.</p><br><br>
</li>
<li>
<p>Record and escalate guest feedback, complaints, or service-related concerns to the appropriate department and support timely follow-up and resolution.</p><br><br>
</li>
</ul>
Administrative Support
<ul>
<li>
<p>Provide comprehensive day-to-day administrative support to RSSE operations and relevant departments.</p><br><br>
</li>
<li>
<p>Prepare, review, process, and maintain administrative documentation, including booking confirmations, itineraries, invoices, receipts, contracts, reports, correspondence, and internal forms.</p><br><br>
</li>
<li>
<p>Manage departmental correspondence through email, telephone, and other approved communication channels.</p><br><br>
</li>
<li>
<p>Perform accurate data entry, filing, document control, record management, and general administrative duties.</p><br><br>
</li>
<li>
<p>Support meeting coordination, including scheduling, preparation of documentation, and administrative follow-up where required.</p><br><br>
</li>
<li>
<p>Maintain organised electronic and physical filing systems to ensure documents and information are easily accessible.</p><br><br>
</li>
<li>
<p>Ensure administrative workspaces, records, files, and documentation remain organised and maintained to professional standards.</p><br><br>
</li>
<li>
<p>Monitor administrative supplies and materials and coordinate replenishment when required.</p><br><br>
</li>
</ul>
Guest & Stakeholder Coordination
<ul>
<li>
<p>Provide professional and responsive support to guests throughout the booking and administrative process.</p><br><br>
</li>
<li>
<p>Liaise with internal teams to ensure guest requests and operational requirements are communicated accurately and addressed promptly.</p><br><br>
</li>
<li>
<p>Maintain a professional, courteous, and service-oriented approach in all guest and stakeholder interactions.</p><br><br>
</li>
<li>
<p>Support the coordination of special guest requests and requirements with relevant operational teams.</p><br><br>
</li>
<li>
<p>Build effective working relationships with internal departments, resort partners, vendors, and other stakeholders supporting RSSE operations.</p><br><br>
</li>
</ul>
Financial & Records Administration
<ul>
<li>
<p>Support invoicing, billing, payment tracking, and reconciliation activities in coordination with Finance.</p><br><br>
</li>
<li>
<p>Maintain accurate administrative and financial records relating to bookings and guest transactions.</p><br><br>
</li>
<li>
<p>Ensure payment information, receipts, invoices, and supporting documentation are recorded and maintained accurately.</p><br><br>
</li>
<li>
<p>Escalate payment discrepancies or administrative issues to the relevant department for resolution.</p><br><br>
</li>
<li>
<p>Handle guest, operational, and financial information with appropriate confidentiality and discretion.</p><br><br>
</li>
</ul>
Events & Operational Support
<ul>
<li>
<p>Provide administrative support for RSSE events, promotions, seasonal activations, and guest experience programmes.</p><br><br>
</li>
<li>
<p>Assist with schedules, guest lists, communications, documentation, and administrative requirements associated with events and activities.</p><br><br>
</li>
<li>
<p>Support operational teams during peak booking periods, events, and high-demand periods where required.</p><br><br>
</li>
<li>
<p>Coordinate administrative requirements with relevant stakeholders to support successful activity and event delivery.</p><br><br>
</li>
</ul>
Policies, Systems, Processes, Procedures, Standards & Reporting
<ul>
<li>
<p>Comply with all relevant company policies, processes, Standard Operating Procedures (SOPs), work instructions, and administrative controls.</p><br><br>
</li>
<li>
<p>Maintain accurate departmental reports, trackers, booking records, databases, and administrative documentation.</p><br><br>
</li>
<li>
<p>Support the preparation of accurate and timely management information and operational reports.</p><br><br>
</li>
<li>
<p>Ensure administrative activities are conducted consistently and in accordance with RSSE's service, confidentiality, and quality standards.</p><br><br>
</li>
<li>
<p>Maintain confidentiality and appropriate controls when handling guest, employee, financial, and commercially sensitive information.</p><br><br>
</li>
</ul>
Health, Safety, Quality & Environment
<ul>
<li>
<p>Comply with all applicable RSSE health, safety, quality, and environmental policies, procedures, and controls.</p><br><br>
</li>
<li>
<p>Support a safe and professional working environment through compliance with established procedures.</p><br><br>
</li>
<li>
<p>Report identified safety, quality, operational, or environmental concerns through appropriate channels.</p><br><br>
</li>
<li>
<p>Support responsible environmental practices and RSSE's wider sustainability commitments.</p><br><br>
</li>
</ul>
Continuous Improvement
<ul>
<li>
<p>Identify opportunities to improve booking processes, administrative workflows, document control, reporting accuracy, and service efficiency.</p><br><br>
</li>
<li>
<p>Recommend practical improvements to administrative systems and working practices.</p><br><br>
</li>
<li>
<p>Support the implementation of new systems, processes, and operational improvements.</p><br><br>
</li>
<li>
<p>Contribute to a culture of continuous improvement, collaboration, and operational excellence.</p><br><br>
</li>
</ul>
Key Stakeholders
Internal
<ul>
<li>
<p>Operations Teams</p><br><br>
</li>
<li>
<p>Guest Services</p><br><br>
</li>
<li>
<p>Finance</p><br><br>
</li>
<li>
<p>Sales & Reservations</p><br><br>
</li>
<li>
<p>Department Managers</p><br><br>
</li>
<li>
<p>Human Resources</p><br><br>
</li>
<li>
<p>Procurement</p><br><br>
</li>
<li>
<p>RSSE Support Functions</p><br><br>
</li>
</ul>
External
<ul>
<li>
<p>Guests and Visitors</p><br><br>
</li>
<li>
<p>Resort Partners</p><br><br>
</li>
<li>
<p>Vendors and Suppliers</p><br><br>
</li>
<li>
<p>Service Providers</p><br><br>
</li>
<li>
<p>Business Partners</p><br><br>
</li>
<li>
<p>Other relevant external stakeholders</p><br><br>
</li>
</ul>
Qualifications & Experience
<ul>
<li>
<p>High School Diploma or equivalent is required; a Diploma or Bachelor's degree in Business Administration, Hospitality Management, Tourism, Office Administration, or a related discipline is preferred.</p><br><br>
</li>
<li>
<p>Minimum of two (2) years of relevant administrative experience, preferably within hospitality, tourism, leisure, adventure, guest services, or another customer-facing operational environment.</p><br><br>
</li>
<li>
<p>Previous experience in reservations, booking coordination, guest support, office administration, data entry, or document management is highly desirable.</p><br><br>
</li>
<li>
<p>Proficiency in Microsoft Office applications, particularly Outlook, Word, Excel, and PowerPoint.</p><br><br>
</li>
<li>
<p>Experience using booking systems, reservation platforms, CRM applications, or customer database systems is preferred.</p><br><br>
</li>
<li>
<p>Basic understanding of invoicing, billing, payment tracking, and financial administration is advantageous.</p><br><br>
</li>
<li>
<p>Experience supporting multiple departments or operational functions within a fast-paced environment is advantageous.</p><br><br>
</li>
<li>
<p>Fluency in written and spoken English is required; Arabic or additional language capability is advantageous.</p><br><br>
</li>
</ul>
Essential Skills
<ul>
<li>
<p>High level of accuracy and attention to detail when processing bookings, records, guest information, and documentation.</p><br><br>
</li>
<li>
<p>Strong organisational, administrative, and time-management skills.</p><br><br>
</li>
<li>
<p>Ability to manage multiple priorities and competing deadlines effectively.</p><br><br>
</li>
<li>
<p>Excellent written and verbal communication skills.</p><br><br>
</li>
<li>
<p>Strong customer service and guest engagement capabilities.</p><br><br>
</li>
<li>
<p>Ability to communicate professionally with guests, colleagues, management, vendors, and external stakeholders.</p><br><br>
</li>
<li>
<p>Strong problem-solving skills and sound judgement when managing booking issues, guest requests, and administrative challenges.</p><br><br>
</li>
<li>
<p>Ability to remain calm, organised, and service-focused within a fast-paced operational environment.</p><br><br>
</li>
<li>
<p>Strong working knowledge of Microsoft Office and relevant administrative systems.</p><br><br>
</li>
<li>
<p>High standards of confidentiality, professionalism, integrity, and reliability.</p><br><br>
</li>
<li>
<p>Ability to work independently while collaborating effectively with cross-functional teams.</p><br><br>
</li>
<li>
<p>Flexible and adaptable approach to changing operational requirements.</p><br><br>
</li>
</ul>
Job Context
<p>The Administrative Specialist operates within a dynamic sports, leisure, hospitality, and adventure environment where accuracy, responsiveness, organisation, and effective coordination are essential to successful service delivery.</p><br><br>
<br>
<p>The role provides administrative and booking support across RSSE's portfolio of guest experiences, including watersports, diving, and land-based adventure activities. This requires regular coordination with operational and guest-facing teams to ensure bookings, schedules, resources, guest requirements, and supporting documentation are accurately managed.</p><br><br>
<br>
<p>The position requires the ability to manage multiple priorities, particularly during peak booking periods, special events, seasonal activations, and periods of increased guest demand. The Administrative Specialist is expected to demonstrate professionalism, discretion, flexibility, and a consistently high level of customer service.</p><br><br>
<br>
<p>Through accurate administration, effective communication, and proactive coordination, the role contributes directly to operational efficiency, service quality, guest satisfaction, and the successful delivery of RSSE experiences.</p><br><br>
Job Competencies
Leadership Competency
Accountability
<p>Takes ownership of assigned administrative responsibilities and consistently delivers accurate, timely, and dependable support.</p><br><br>
<ul>
<li>
<p>Demonstrates reliability and follows through on commitments.</p><br><br>
</li>
<li>
<p>Takes responsibility for the accuracy and quality of assigned work.</p><br><br>
</li>
<li>
<p>Identifies and escalates issues through appropriate channels.</p><br><br>
</li>
<li>
<p>Maintains professional standards and accountability in daily activities.</p><br><br>
</li>
</ul>
Core Competency
Customer Focus
<p>Understands and responds effectively to guest and stakeholder requirements while maintaining professional and service-oriented communication.</p><br><br>
<ul>
<li>
<p>Responds promptly and professionally to guest and stakeholder enquiries.</p><br><br>
</li>
<li>
<p>Communicates clearly and manages expectations effectively.</p><br><br>
</li>
<li>
<p>Demonstrates empathy, professionalism, and a solution-oriented approach.</p><br><br>
</li>
<li>
<p>Contributes positively to the overall guest and stakeholder experience.</p><br><br>
</li>
</ul>
Functional Competency
Administrative & Reservations Coordination
<p>Effectively manages bookings, schedules, correspondence, documentation, records, and administrative processes to support seamless operational delivery.</p><br><br>
<ul>
<li>
<p>Maintains accurate and up-to-date booking and administrative information.</p><br><br>
</li>
<li>
<p>Coordinates effectively with Operations, Guest Services, Finance, and other relevant departments.</p><br><br>
</li>
<li>
<p>Uses booking, administrative, and reporting systems accurately and efficiently.</p><br><br>
</li>
<li>
<p>Ensures administrative activities are completed within required timelines and in accordance with approved standards.</p><br><br>
</li>
<li>
<p>Maintains strong document control, confidentiality, and attention to detail.</p><br><br>
</li>
</ul>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
1+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About Beckman Coulter Diagnostics<p>For more than 90 years, Beckman Coulter Diagnostics has been advancing and optimizing the laboratory to move science and healthcare forward. Our diagnostic solutions help healthcare professionals deliver better patient care by improving laboratory efficiency, clinical confidence, and operational performance.</p><br><p>Beckman Coulter Diagnostics is proud to be part of Danaher, a global science and technology leader committed to accelerating the real-life impact of tomorrow’s science and technology.</p><br>Basic Purpose<p>The Business Development & Commercial Excellence Manager combines strong business development capabilities with disciplined commercial execution and operational excellence.</p><br><p>The position is responsible for driving sustainable growth and expanding Beckman Coulter Diagnostics’ market presence across Saudi Arabia. The incumbent will identify and develop new business opportunities, establish strategic partnerships, manage senior customer and stakeholder relationships, and contribute to profitable revenue growth across government institutions, hospitals, laboratories, healthcare clusters, and private healthcare providers.</p><br><p>The role also plays a critical part in strengthening commercial execution across Saudi Arabia. In addition to identifying growth opportunities, the incumbent will translate commercial strategy into measurable business outcomes by improving opportunity management, forecasting discipline, customer engagement, commercial productivity, and cross-functional execution.</p><br><p>The successful candidate will bring strong knowledge of the Saudi healthcare and diagnostics market, particularly within the Ministry of Health, NUPCO, healthcare clusters, institutional accounts, and private healthcare sectors.</p><br>Geography<p>Kingdom of Saudi Arabia.</p><br>Travel and Time Allocation<p>Approximately 70% of the role will be dedicated to external customer and stakeholder engagement, including visits to:</p><br><ul><li><p>Ministry of Health senior executives and decision-makers</p><br></li><li><p>Ministry of Health Holding Company</p><br></li><li><p>Ministry of Health key opinion leaders</p><br></li><li><p>Healthcare clusters</p><br></li><li><p>NUPCO</p><br></li><li><p>Government and institutional healthcare organizations</p><br></li><li><p>Private healthcare groups</p><br></li><li><p>Laboratory and clinical key opinion leaders</p><br></li></ul>Product Portfolio<p>The role supports Beckman Coulter Diagnostics’ core laboratory portfolio, including:</p><br><ul><li><p>Clinical chemistry</p><br></li><li><p>Immunoassay</p><br></li><li><p>Hematology</p><br></li></ul>Nature and ScopeBusiness Development and Growth<ul><li><p>Identify, develop, and secure new business opportunities across the Ministry of Health, healthcare clusters, institutional accounts, and private healthcare sectors.</p><br></li><li><p>Develop sustainable growth strategies aligned with Beckman Coulter Diagnostics’ commercial priorities in Saudi Arabia.</p><br></li><li><p>Evaluate market trends, customer requirements, competitor activity, and emerging opportunities within the diagnostics sector.</p><br></li><li><p>Support market-entry, portfolio-expansion, and commercialization strategies for new products, solutions, technologies, and service models.</p><br></li><li><p>Identify opportunities to expand Beckman Coulter Diagnostics’ presence within existing and new customer accounts.</p><br></li><li><p>Build business cases and growth plans supported by customer insights, market data, financial analysis, and competitive intelligence.</p><br></li><li><p>Convert strategic opportunities into executable account, opportunity, and stakeholder-engagement plans.</p><br></li></ul>Customer and Stakeholder Management<ul><li><p>Establish and maintain trusted relationships with senior healthcare stakeholders, including laboratory directors, pathologists, procurement leaders, hospital executives, clinical decision-makers, and key opinion leaders.</p><br></li><li><p>Develop strong engagement with Ministry of Health entities, NUPCO, healthcare clusters, government institutions, universities, military healthcare organizations, and private healthcare groups.</p><br></li><li><p>Conduct regular customer visits to understand clinical, operational, financial, and workflow requirements.</p><br></li><li><p>Ensure that comprehensive account and opportunity plans are developed and maintained for major customers and strategic projects.</p><br></li><li><p>Position Beckman Coulter Diagnostics as a long-term strategic partner by promoting solutions that improve laboratory quality, productivity, workflow, and patient outcomes.</p><br></li><li><p>Represent the company at industry conferences, scientific meetings, exhibitions, and relevant healthcare forums.</p><br></li></ul>Commercial and Tender Management<ul><li><p>Support the commercial organization in the preparation, positioning, and execution of public and private tenders.</p><br></li><li><p>Contribute to tender strategy, pricing, contract negotiations, business reviews, and commercial decision-making.</p><br></li><li><p>Ensure that tender opportunities are supported by clear value propositions, competitive differentiation, and financially sustainable commercial models.</p><br></li><li><p>Develop relationships with third-party companies to create value-added customer solutions.</p><br></li><li><p>Collaborate with third-party providers, contractors, consultants, and project stakeholders to maximize Beckman Coulter Diagnostics’ participation in turnkey and integrated laboratory projects.</p><br></li><li><p>Support the evaluation of project economics, profitability, risk, and commercial viability.</p><br></li><li><p>Contribute to value-based selling strategies that strengthen customer outcomes while improving revenue quality and profitability.</p><br></li></ul>Cross-Functional Collaboration<ul><li><p>Work closely with sales, marketing, applications, service, regulatory, supply chain, finance, operations, and workflow and information technology teams.</p><br></li><li><p>Support product launches, market-development initiatives, and commercialization plans.</p><br></li><li><p>Coordinate cross-functional resources to ensure timely and effective execution of strategic customer opportunities.</p><br></li><li><p>Provide relevant market intelligence, competitive insights, and customer feedback to the General Manager and local leadership team.</p><br></li><li><p>Ensure strong internal alignment on account priorities, project requirements, customer commitments, and commercial risks.</p><br></li><li><p>Act as a connector between the commercial organization and operational functions to improve the end-to-end customer experience.</p><br></li></ul>Commercial Execution and Commercial Excellence<ul><li><p>Support the deployment of the Danaher Business System to drive continuous improvement, problem-solving, and sustainable commercial performance.</p><br></li><li><p>Actively participate in Growth Rooms, funnel reviews, account reviews, and operating reviews.</p><br></li><li><p>Drive the adoption of commercial excellence tools, methodologies, and best practices across the Saudi organization.</p><br></li><li><p>Ensure disciplined use of Salesforce, including accurate opportunity management, customer data, pipeline visibility, forecasting, and activity tracking.</p><br></li><li><p>Improve the quality of account plans, opportunity plans, stakeholder maps, and funnel-conversion strategies.</p><br></li><li><p>Partner with sales, marketing, applications, and service teams to ensure effective execution of commercial initiatives.</p><br></li><li><p>Analyze customer purchasing patterns, test volumes, laboratory utilization, workflow requirements, and market trends to identify growth opportunities.</p><br></li><li><p>Support pricing strategies, contract negotiations, margin improvement, and value-based selling initiatives.</p><br></li><li><p>Monitor commercial performance and identify gaps in pipeline quality, forecast accuracy, opportunity conversion, customer retention, and account penetration.</p><br></li><li><p>Implement continuous improvement initiatives to strengthen commercial processes, productivity, and execution.</p><br></li><li><p>Promote a culture of accountability, customer centricity, data-based decision-making, and operational discipline.</p><br></li><li><p>Translate commercial strategy into clearly defined actions, owners, timelines, and measurable outcomes.</p><br></li></ul>Compliance and Quality<ul><li><p>Ensure that all activities comply with applicable Saudi Arabian regulations, company policies, quality requirements, and industry ethical standards.</p><br></li><li><p>Maintain the highest standards of integrity, professionalism, transparency, and responsible business conduct.</p><br></li><li><p>Ensure that customer engagement, tender participation, contracting, pricing, and third-party interactions are managed in accordance with Beckman Coulter Diagnostics and Danaher compliance requirements.</p><br></li></ul>Knowledge, Competencies, and ExperienceEducation and Professional Experience<ul><li><p>Bachelor’s degree in medical laboratory science, biomedical science, life sciences, medicine, pharmacy, or another relevant medical or scientific discipline.</p><br></li><li><p>Previous experience in business development, commercial excellence, strategic account management, sales, or a comparable commercial role within the healthcare or diagnostics industry.</p><br></li><li><p>Direct experience working in, supporting, or selling into a laboratory environment is mandatory.</p><br></li><li><p>Strong knowledge of the Saudi healthcare, laboratory, and diagnostics market.</p><br></li><li><p>Demonstrated experience engaging with government healthcare organizations, institutional customers, healthcare clusters, NUPCO, or major private healthcare providers.</p><br></li><li><p>Good understanding of public and private tender processes.</p><br></li><li><p>Experience evaluating project financials, pricing models, commercial terms, profitability, and return on investment.</p><br></li><li><p>Fluent in Arabic and English.</p><br></li><li><p>Strong digital literacy and experience using customer relationship management and commercial reporting tools.</p><br></li><li><p>Experience with Salesforce or a comparable customer relationship management platform is preferred.</p><br></li></ul>Core Competencies<ul><li><p>Strong commercial and business acumen.</p><br></li><li><p>Excellent attention to detail and execution discipline.</p><br></li><li><p>Ability to identify market opportunities and convert them into sustainable revenue growth.</p><br></li><li><p>Strong strategic account and stakeholder-management capabilities.</p><br></li><li><p>Good understanding of diagnostics workflows, laboratory operations, and customer requirements.</p><br></li><li><p>Ability to interpret commercial, operational, and financial data.</p><br></li><li><p>Strong project-management and organizational skills.</p><br></li><li><p>Ability to work effectively across multiple functions and levels of the organization.</p><br></li><li><p>Strong written and verbal communication skills.</p><br></li><li><p>Ability to manage priorities in a dynamic and highly competitive market.</p><br></li></ul>Required Behavioral Competencies<ul><li><p>Strong negotiation and influencing skills.</p><br></li><li><p>Collaborative team player with the ability to coordinate multiple internal and external stakeholders.</p><br></li><li><p>Demonstrated ability to identify market opportunities and capture market share.</p><br></li><li><p>Strong analytical and problem-solving capabilities.</p><br></li><li><p>Customer-focused and commercially driven.</p><br></li><li><p>Accountable, proactive, and results-oriented.</p><br></li><li><p>Comfortable operating with senior executives, clinical leaders, and government stakeholders.</p><br></li><li><p>Able to balance strategic thinking with disciplined execution.</p><br></li><li><p>Demonstrates integrity, sound judgment, and professional maturity.</p><br></li><li><p>Committed to continuous improvement and the principles of the Danaher Business System.</p><br></li></ul>Key Performance Indicators<p>Performance will be assessed against measures including:</p><br><ul><li><p>Revenue and profit growth</p><br></li><li><p>Market-share growth</p><br></li><li><p>New business opportunities identified, developed, and converted</p><br></li><li><p>Strategic account expansion</p><br></li><li><p>Growth of the customer and installed base</p><br></li><li><p>Funnel value, quality, and conversion</p><br></li><li><p>Forecast accuracy</p><br></li><li><p>Customer retention rate</p><br></li><li><p>Salesforce compliance and data quality</p><br></li><li><p>Tender participation and success rate</p><br></li><li><p>Commercial productivity</p><br></li><li><p>Pricing and margin improvement</p><br></li><li><p>Execution of strategic account and opportunity plans</p><br></li><li><p>Adoption of commercial excellence tools and processes</p><br></li></ul>Key Working RelationshipsInternal Stakeholders<ul><li><p>General Manager</p><br></li><li><p>Head of Sales</p><br></li><li><p>Key Account Managers</p><br></li><li><p>Pre-Sales and WITS Manager</p><br></li><li><p>Service Manager</p><br></li><li><p>Clinical Applications and Operations teams</p><br></li><li><p>Workflow and IT Specialists</p><br></li><li><p>Marketing Manager</p><br></li><li><p>Product Managers</p><br></li><li><p>Finance</p><br></li><li><p>Regulatory Affairs</p><br></li><li><p>Supply Chain</p><br></li><li><p>Legal and Compliance</p><br></li></ul>External Stakeholders<ul><li><p>Ministry of Health Holding Company</p><br></li><li><p>Ministry of Health Health Support Services Center</p><br></li><li><p>Ministry of Health Medical Supplies functions</p><br></li><li><p>NUPCO</p><br></li><li><p>Ministry of Health healthcare clusters</p><br></li><li><p>Central and regional laboratories</p><br></li><li><p>Ministry of Defense healthcare organizations</p><br></li><li><p>Ministry of National Guard Health Affairs</p><br></li><li><p>Ministry of Interior healthcare organizations</p><br></li><li><p>Universities and academic medical institutions</p><br></li><li><p>Public and private hospitals</p><br></li><li><p>Laboratory directors and pathologists</p><br></li><li><p>Clinical and laboratory key opinion leaders</p><br></li><li><p>Procurement and contracting teams</p><br></li><li><p>Third-party solution providers</p><br></li><li><p>Consultants, contractors, and turnkey-project partners</p><br></li></ul><p><span>Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.</span></p><br><p><span>For more information, visit </span><span>www.danaher.com</span><span>.</span></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
ACWA Operations:At Acwa Operations, we make essential services dependable and efficient for the millions of people who rely on them every day. Formerly NOMAC (The First National Operations & Maintenance Company), we are the operations and maintenance arm of Acwa, focused on keeping power generation and water desalination assets running safely, reliably and cost-effectively across their full lifecycle. Since 2005, we have partnered with clients across the Middle East, Africa and Asia to support complex infrastructure that powers communities and sustains economies.<br>The Qurayyah Independent Power Plant (IPP) is a significant gas fired combined cycle power station located in Qurayyah, Saudi Arabia. Developed by ACWA Power and the Saudi Electricity Company (SEC), the project has a capacity of 4,000 MW and aims to enhance energy reliability and sustainability in the Kingdom. The project includes the development, financing, construction, ownership, and operation of a gas fired combined cycle power plant, with a total project value of SAR 13.4 billion. The financing was secured through a consortium of local and international banks, and the project is part of Saudi Vision 2030 initiatives to diversify energy production sources and reduce carbon emissions. <br>REPORTS TO: Plant General Manager<br>JOB PURPOSE: To provide overall direction to the plant teams and lead all the activities within the plant to ensure the safe, reliable and efficient operations of the plant, optimum utilization of resources and delivery of uninterrupted supply of Power / Water in accordance with the defined standards, whilst fulfilling all contractual obligations in order to maximize revenue<br>KEY ACCOUNTABILITIES:Strategy & Plans:Develop the plant strategy in line with NOMAC’s Operations and Maintenance strategy to ensure vertical alignment and horizontal integration with other interfacing departmental strategies across. Regularly report to the Manager on the operational and maintenance activities of the plant, challenges and issues faced, mitigations taken, etc. as required, to keep them informed and updated on the plant’s activities. Prepare board presentations that include financial figures, plant warranty issue and operational and manpower issues etc., in order to keep them up to date of all statistics and records relevant to the plant. People Management:Manage and monitor the performance of direct and indirect reports, defining workforce requirements and recruiting, in conjunction with the Human Resources function, to ensure competent, qualified and highly motivated employees are available to enable the achievement of the plant objectives. Manage the effective achievement of the team’s objectives through setting individual objectives, developing the team and providing formal and informal feedback to maximise overall performance, engagement and motivation. Manage and provide overall direction and guidance on talent development initiatives to mentor, coach and challenge subordinates providing opportunities for growth and development to ensure continuous progression and a high level of competence within the team. Financial Management:Develop the Plant’s Operating budget and manage and monitor the financial performance against the budget on a regular basis, so that areas of unsatisfactory performance are identified, rectified promptly and potential performance improvement opportunities are capitalised upon. Understand the financial metrics /costs/ contractual obligations of the project, to ensure the achievement of the revenue, costs, profitability and productivity targets. Production Planning:Lead and ensure the effective cascading of the operational strategy and plans into mid to short terms production plans and monitor their performance against the target to ensure optimization of resource utilization, plant availability and operating efficiency of the plant, whilst achieving the defined production targets. Operation and Maintenance:Provide overall direction to plant operations and maintenance teams to meet approved production objectives while providing technical guidance and expertise to ensure timely resolution of issues and recommend changes to approved procedures considering technological developments and changing business conditions. Plan and direct for minor and major changes within the plant and its respective processes to ensure a safe working environment while also maintaining plant efficiency levels, as per the approved procedures. Have a thorough understanding of the contractual obligations and clauses with the Project Company and ensure that they are continuously met at all times. Technical Guidance:Direct the teams on operations and maintenance strategies and oversee the root cause analysis and investigations in order to correct any abnormal conditions and resolve performance deficiencies Provide guidance to direct subordinates on potential risk areas in order to improve the long-term reliability of the plant. Supply Chain:Identify, establish and monitor IMS objectives, targets and programs in the plant, through the adaptation and implementation of the policies and procedures and preparation and readiness for appropriate IMS Certifications, in order to ensure compliance to applicable Standards, existing policies and procedures of the company. Oversee and provide all possible assistance during the IMS audits (conducted internally or by external agencies) and work on the recommendations provided by them in order to effectively implement corrective actions. SAP Implementation:Provide overall guidance and ensure the effective implementation of SAP processes within the plants and adherence to SAP guidelines in all aspects of production planning, scheduling, order processing, material movement etc. in order to ensure system/data integrity in line with defined standards. Integrated Management System Implementation:Identify, establish and monitor IMS objectives, targets and programs in the plant, through the adaptation and implementation of the policies and procedures and preparation and readiness for appropriate IMS Certifications, in order to ensure compliance to applicable Standards, existing policies and procedures of the company. Oversee and provide all possible assistance during the IMS audits (conducted internally or by external agencies) and work on the recommendations provided by them in order to effectively implement corrective actions. Health, Safety, Security & Environment:Ensure compliance to all relevant health, safety, security and environmental management policies, procedures and controls across the plant to guarantee employee safety, legislative compliance and a responsible environmental attitude. Relationship Management:Develop and maintain effective business relationships with all relevant internal & external entities (such as Project Company, Board, shareholders, OEM contractors, local authorities etc.) with the highest standards of business ethics, whilst promptly attending to all critical issues in-order to ensure seamless business operations. Reporting:Ensure that all plant reports are prepared in a comprehensive, accurate and timely manner, and delivered to the Project Company as per contractual obligations. Direct and provide guidance on the preparation of periodical statements and progress reports to keep the senior management informed about the progress of various initiatives and to facilitate decision making. Policies, Processes, Systems & Procedures:Develop and ensure the implementation of Operation’s department work instructions, policies, procedures and controls covering all areas of department activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service. Continuous Improvement:Oversee the implementation of effective and economical methods and techniques in order to identify improvements and/or new technological changes to advance operating methods within the plant. Identify opportunities of improvement and contribute to organisational and departmental change initiatives, programmes and projects taking into account best practice and standards in the business environment. Related Assignments:Perform any other duties which the line manager may require to be carried out. Managing commission requirement of new plant maintaining bunch items warranty defects. Budling the structure of system, procedures, meeting company compliance<br>COMMUNICATION & WORKING RELATIONSHIPS: Internal:Needs to work closely with all Corporate / Country teams, Board, Plant employees, internal Auditors. External:Needs to build a rapport with relevant contractors and vendors, Project Company, Local Authorities, External Auditors, Shareholders.<br>REQUIRED WORK EXPERIENCE AND EDUCATION: Bachelor’s Degree in Engineering. Minimum 15 years’ experience in managing a production plant, with operational experience in the power sector<br>REQUIRED SKILLS AND KNOWLEDGE:Techno-commercial know-how with extensive knowledge of contracts and agreements Extensive leadership skills and excellent planning ability Extensive experience and know-how of conceptual and analytical thinking and excellent presentation skills Extensive knowledge of the operations in water desalination and power generation plants and of NOMAC operations Excellent communication, influencing and motivating skills Project Management Mentoring, coaching and people management skills Strong planning, organizing, and integration skills Team work and collaboration skills
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.<br><br>What is The Role:<br><br>The Partner Solutions Architect (PSA) is the technical force multiplier of Elastic's partner ecosystem. Where an account Solutions Architect wins one deal at a time, you build the technical capacity of a focused portfolio of partners — system integrators, resellers, MSSPs and cloud providers — so they source pipeline, win deals and deliver Elastic without us in the room.<br><br>The role rests on three pillars: drive growth with and through partners (partner-sourced pipeline); act as an architect of leverage (every partner engineer you certify adds technical selling capacity Elastic didn't have to hire); and co-innovate on repeatable solutions (joint blueprints, demos and partner-built offerings on our technology — including vertical and managed solutions Elastic doesn't build itself).<br><br>This is a pre-sales role that carries a partner-sourced pipeline target. You will work a defined portfolio of managed partners, each with an agreed technical engagement plan, and be measured on outputs — partner sourced deals, committed engagement plans and published assets — not on activity volume.<br><br>How Success Is Measured<br><br>We measure this role on four transparent objectives, reviewed quarterly with evidence: approved partner-sourced deal registrations against territory targets (the headline metric); execution of the partner sales playbooks that grow average deal size; committed and reviewed Technical Engagement Plans; and published repeatable assets. Pipeline and capacity, not activity.<br><br>What You Will Be Doing:<br><br>Generate approved partner deal registrations, jointly owned with Partner Managers for your territory. Run partner-tailored sales playbooks on registered deals: qualify the deal shape, support intake and technical scoping, and help partners attach their own services — lifting average deal size. Accelerate partner-led opportunities, hands-on labs and proofs of concept, in collaboration with account AEs and SAs. Own the technical relationships and named champions at each partner in your portfolio; build trusted advisor status with senior technical stakeholders. Create, commit and maintain a Technical Engagement Plan per focus partner — the technical section of the Joint Business Plan — and run quarterly read-outs with the partner, Partner Manager and other stakeholders. Deliver enablement and certification roadmaps — workshops, hands-on labs, accreditations, certifications — that move partners up a defined technical maturity model, from first knowledge to fully autonomous, market-leading practices. Co-architect solution blueprints and reference architectures with partners, including hyperscaler patterns on AWS, Google Cloud and Microsoft Azure. Back partner-built solutions on Elastic — vertical, sovereign and managed offerings that extend our product surface beyond what Elastic builds itself. Build reusable demos, sales cards and battlecards partners can run without Elastic in the room; co-publish reference win stories and joint blog posts. Everything lands in a central repository for reuse across the ecosystem.<br><br>What You Bring:<br><br>8+ years in technology solutions, practice development, architecture, consulting and/or cloud/infrastructure technologies.5+ years of pre-sales experience in the software sector, ideally partner-facing: channel, alliances, SI/GSI or MSSP ecosystems. A one-to-many mindset: you would rather teach ten engineers to run the demo than run it ten times yourself, and you can show where your enablement turned into someone else's win. Working knowledge of security operations (SIEM, endpoint, cloud security) and/or observability — the solution areas where our partner business is growing fastest — plus an understanding of AI and semantic search technologies (RAG, vector search, NLP). Professional experience architecting or operating solutions on AWS, Google Cloud or Microsoft Azure. Commercial fluency: you can read a deal, talk services scope and margin with a partner, and translate technical capability into the business case their customer buys. Excellent communication and presentation skills for technical and non-technical audiences — a partner engineer in the morning, an architect in the afternoon, an executive sponsor in the evening. Comfort with ambiguity and a self-starter's bias to action; you inspire partner teams to work on what is most relevant, not just what is urgent. Ability to travel up to 30%.<br><br>Additional Information - We Take Care of Our People:<br><br>As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.<br><br>We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do.<br><br>Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with a minimum of 16 weeks of parental leave<br><br>Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.<br><br>We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission.<br><br>Applicants have rights under Federal Employment Laws and can view the following posters linked below:<br><br>Family and Medical Leave Act (FMLA) Poster<br><br>Employee Polygraph Protection Act (EPPA) Poster<br><br>Elasticsearch develops and distributes technology and information that is subject to U. S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.<br><br>Please see here for our Privacy Statement.<br><br>#PM-LI1
<p><br></p><p><strong>ROLE SUMMARY</strong> Our continuous mission is to transform the lives of people living with Chronic non communicable disease, through the development and delivery of innovative medicine, as well as supportive technologies and healthcare services. In the Saudi Arabia we are building up a dedicated AZ BioPharma Business Unit (AZ BBU) to support the Millions of patients suffering from conditions in therapy areas like Cardiovascular, Renal and Metabolisom As we continue to strenghthen our leadship position and acelerate our new pipeline launching , we seek a CVRM Emerging portfolio Lead to join our Medical Affairs team in Kingdom of Saudi Arabia . The CVRM Emerging portfolioMedical Lead reports to the KSA BBU Medical Director and member of the KSA BBU Medical Affairs Leadership team.. The Medical Lead will provide medical affairs therapeutic area leadership to deploy and adapt the AZ Global International Dyslipidemia , Weight management, and Amyloidosis Medical Affairs strategy, and will lead in future a team of medical affairs professionals (MSLs and Medical Advisors ) and oversees execution of medical activities.</p><p><strong>What you ll do</strong></p><ul><li>Providing strategic guidance to building TA medical organisation, creating the TA medical vision and ambition aligned with AZ KSA Vision 2030, working closely with the Medical Director.</li><li>Building and providing leadership to a high-performing KSA BBU medical team (including field medical) with demonstrated value and impact, nurture culture of mentoring and coaching of team members and integrate seamlessly work of medical team with BBU cross-functional brand teams efforts.</li><li>Leadership to building of AZ s External TA leadership, advocacy and establishing enduring partnerships and collaborations with key medical institutions, clinics and research centres and thought leader networks across KSA.</li><li>Responsible for all Emerging portfolio (Weight management , Dyslipidemia and Amyloidosis) TA medical operational and medical compliance processes are in place and driving process development and integration with the KSA AZ applicable policies and procedures.</li><li>The BBU Medical Lead is accountable for the medical team and their activities are conducted in full compliance with all applicable governing local laws and regulations and in compliance with all AZ applicable global and KSA policies, SOPs and guidance.</li><li>Driving patient centric approach to all activities: developing collaborations with Patient Association Groups (PAGs), elevating the awareness/profile of the designated disease area, partnering with HCP s and PAGs on patient identification initiatives that can be locally adapted.</li><li>Providing subject matter and medical expertise in areas such as presentation review, abstracts & publications, advisory boards, continuous medical education activities.</li><li>Oversight and development of evidence generation strategy and concepts based on medical and payer and value evidence needs( implementation of registries , cohorts, or clinical trials and other studies)</li><li>Cross-functional support for development and execution of brand plans.</li><li>Other Accountabilities</li><li>Scientific Information Management and Dissemination and managing relationships with key stakeholders</li><li>Leadership to identifying and partnering with national, regional/local Key External Experts (KEEs) and partner with advocacy groups and PAGs.</li><li>Ensuring the CF team is up to date in respective therapeutic areas and products knowledge (including competitors).</li><li>Regular meetings with Key External Experts and Influence groups to build partnership, share data, request advice (advisory boards ), and provide support including publications, slide sets and others.</li><li>Ensure setting up systems for timely response to unsolicited requests for information about unapproved AZ BBU products or unapproved uses of approved products, presenting such information in an objective, well balanced, substantiated manner that is scientific in tone and content, free of promotional messages, truthful, and is not misleading.</li><li>Ensure fulfilment of medical information requests and oversee relevant processes</li><li>Appropriately share data with HCPs discussing all aspects of the data in a scientific, objective, and balanced way.</li><li>Facilitate continuous medical education events for HCPs.</li><li>Medical Value Access</li><li>Representing Medical in Value teams, contributing to business planning and the Market Access strategy by providing strategic medical input, Pharmacoeconomics/health outcomes input and customer insight.</li><li>Work with key internal and external stakeholders to identify optimal access pathways to the AZ BBU product(s)</li><li>Responsible for providing fair-balanced, objective, scientific/clinical information to external and internal customers across all the key products within our portfolio. External customers can include KEEs, Managed Care Organizations (MCOs), Private Health Insurances (PHI), healthcare decision makers, and influencers in the country</li><li>Responsible for supporting and partnering with the Key Account Manager, ensuring to work on prioritised accounts</li><li>Responsible for the technical discussion of access by payers to generate value</li><li>Responsible for discussing access plans in key accounts and for ensuring that strategies and value propositions, are being applied with assertiveness to customers</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Essential Capabilities:</strong></p><ul><li>For Internal and External Candidates</li><li>MD, PharmD, or PhD in a scientific discipline</li><li>Minimum of 3 years of medical affairs experience in the biopharma or Saudi Healthcare clinical settings including a medical leadership position.</li><li>Ability to understand and formulate plans in complex healthcare ecosystems</li><li>Proven ability to effectively build partnerships, relationships and collaborate internally and externally.</li><li>Excellent presentation and written and verbal communication skills</li><li>Excellence in leadership, strategic mindset, project management, internal and external relationship management, analytical/problem solving skills</li><li>Demonstrated ability to communicate and comprehend scientific, economic, and humanistic concepts effectively with sophisticated and technical audiences required.</li><li>Training or experience in health economics, Pharmacoeconomics or health care policy is highly preferred.</li><li>Advanced English for reading scientific articles.</li></ul><p><strong>Why AstraZeneca?</strong></p><p>At AstraZeneca we re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There s no better place to make a difference to medicine, patients, and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth, and development. We re on an exciting journey to pioneer the future of healthcare. So, what s next? Are you already imagining yourself joining our team? Good, because we can t wait to hear from you. Are you ready to bring new ideas and fresh thinking to the table? Brilliant! We have one seat available, and we hope it s yours.</p><p><strong>Where can I find out more?</strong></p><p>Our social media, Follow AstraZeneca on LinkedIn Follow AstraZeneca on Facebook Follow AstraZeneca on Instagram</p><p><strong>Date Posted</strong> 23-Aug-2026 <strong>Closing Date</strong> 29-Aug-2026</p><p>AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.</p>
General Summary<br><br>Qiddiya City is an exciting new destination city right on the doorstep of Riyadh, Kingdom of Saudi Arabia. The city plan will include 25 distinct masterplan districts across sports, entertainment, arts and culture, and mixed-use areas, residential communities and nature. Qiddiya City will eventually be home to more than 600,000 residents and host millions of visitors and experience seekers yearly.<br><br>The Sales and Leasing Performance Unit (PLU) within Qiddiya is responsible for developing best practice sales and leasing standards and expertise within the organisation. At the heart of this unit sits the Qiddiya Real Estate Learn Lab (QREL), a digital-first, gamified learning academy, designed to drive measurable commercial capability development across the Sales and Leasing function.<br><br>The Senior Specialist - Training Administration role reports directly to the Senior Manager, Digital Systems. This role is the operational backbone of the learning platform, aimed at ensuring that learners are correctly configured, content is accurately published and maintained, training schedules are coordinated, and learning data is surfaced in a meaningful and timely way through dashboards and reporting.<br><br>About The Role/Project Scope<br><br>This is a highly organised, detail-oriented, and platform management role that requires a strong working knowledge of LMS/LXP administration, digital content authoring, data and dashboard management, and learner coordination. The Senior Specialist - Training Administration will work closely with the other teams of the Qiddiya Real Estate Learn Lab (QREL) to ensure the platform runs smoothly, learners receive a seamless experience, and senior stakeholders have the operational data it needs to make informed decisions.<br><br>Key Responsibilities<br><br>LMS/LXP Administration and Learner Account Management<br><br> Serve as the day-to-day LMS/LXP administrator for the Qiddiya Real Estate Learn Lab online academy, managing all learner-facing configuration across internal and external learner audience Create, manage, and maintain learner accounts in Qiddiya's LMS/LXP, including user provisioning, role assignment, cohort allocation, and access management across all active learning programmes Process new learner onboarding requests, ensuring accurate data entry, correct role tagging, and timely account activation so that learners can access their assigned programmes without delay Manage learner enrollments, unenrollment, and transfers between programmes and cohorts in Qiddiya's LMS/LXP, maintaining an accurate and up-to-date learner register at all times Configure and maintain smart groups, learning paths, and auto-enrolment rules within Qiddiya's LMS/LXP to ensure learners are automatically directed to the correct content based on their role, BU, and cohort Administer completion certificates and badge awards within Qiddiya's LMS/LXP, ensuring all gamification mechanics including points allocation, badge triggers, and leaderboard entries fire correctly and are verified against test results Troubleshoot learner access issues, SCORM loading errors, completion tracking failures, and platform navigation problems, escalating to the Senior Manager, Digital Systems where platform-level resolution is required Maintain the QREL learner database as a live and accurate record, auditing regularly for duplicate accounts, inactive users, or misassigned roles<br><br>Training Schedule Coordination and Programme Administration<br><br> Coordinate and manage the QREL training calendar, scheduling live learning sessions, instructor-led workshops, onboarding events, and assessment windows across all cohorts and BU audiences Send calendar invitations, pre-session communications, joining instructions, and preparation materials to learners and facilitators ahead of scheduled training sessions Track attendance and participation for all live and scheduled training events, maintaining accurate session records and flagging non-attendance to the relevant Anchor or BU lead Coordinate logistics for in-person training sessions including room booking, materials preparation, equipment checks, and facilitator support where required Maintain a forward-looking training schedule that is shared with the DS team, Learner Experience team, Programs team, and relevant BU stakeholders on a regular basis Manage training waitlists, cohort capacity, and scheduling conflicts, escalating prioritisation decisions to the Senior Manager, Digital Systems where required Support post-training administration including assessment distribution, feedback survey deployment, and completion record updates in Qiddiya's LMS/LXP following live sessions<br><br>Content Authoring and Publishing in LMS/LXP<br><br> Author, build, and publish learning content within Qiddiya's LMS/LXP using the platform's native authoring tools, including course builder, module cards, scenario cards, question cards, survey cards, and reflection prompts Support the production of bite-sized digital learning assets in LMS/LXP including knowledge checks, pre-assessments, placement tests, and spaced repetition review cards aligned to the QREL content architecture Apply and maintain the QREL metadata taxonomy across all published content in LMS/LXP, ensuring every module carries the correct realm tag, skill tag, language tag, audience tag, and content type classification Manage content version control in LMS/LXP, archiving outdated or superseded modules correctly to protect completion records and learner history while keeping the active content catalogue clean and accurate Conduct regular content audits within the LMS/LXP catalogue to identify and resolve tagging errors, broken SCORM links, incorrect completion criteria, or sequencing issues Coordinate with the Programs team and Accenture on the timely receipt of SCORM files, reviewing each upload against the content acceptance criteria before publishing to the live environment<br><br>Dashboard Management and Reporting<br><br> Build, maintain, and update QREL learning dashboards within LMS/LXP Insights and Power BI, ensuring that real-time and periodic reports are available to the DS team, Learner Experience team, BU Training Leads, and senior stakeholders Produce regular operational reports covering learner completion rates, module engagement, assessment scores, at-risk learner flags, and platform activity volumes, distributing these to the relevant stakeholders on an agreed reporting cadence Monitor Qiddiya's LMS/LXP Insights on a daily and weekly basis, identifying completion gaps, engagement drops, or data anomalies and escalating to the Senior Manager, Digital Systems with a clear summary and recommended action Maintain the four-view QREL reporting suite — Learning Administrator, BU Training Lead, Senior Stakeholders, and Performance Team — ensuring dashboards are accurate, up to date, and aligned to the agreed KPI framework Track and report on platform health metrics including login frequency, session duration, active learner counts, at-risk content flags, and notification open rates, providing weekly summaries to the Senior Manager, Digital Systems Ensure all learner data and reporting outputs are handled in accordance with QREL data governance standards and Qiddiya's data privacy requirements<br><br>Stakeholder Coordination and Communication<br><br> Act as the first point of contact for learner queries, access issues, and platform questions, responding promptly and escalating to the Manager/Senior Manager, Digital Systems and or other teams respectively, where platform-level intervention is needed Liaise with BU Training Leads and Anchors to communicate training schedules, completion deadlines, assessment requirements, and learner progress updates on a regular basis Coordinate with the Learner Experience (LX) team to ensure learner-facing communications, including launch announcements, welcome messages, and campaign content, are aligned to the QREL brand and distributed through the correct channels Work closely with the Programs and LX teams to ensure content is published correctly, learner pathways are configured accurately, and the learner experience is delivered consistently across every cohort and learning area Support the Senior Manager, Digital Systems in preparing materials, data summaries, and status updates for internal meetings, Steerco sessions, and vendor reviews<br><br>Requirements<br><br>Skills and Attributes required/ desired <br><br>Essential (must have to perform the role):<br><br> Bachelor's degree in Business Administration, Information Technology, Learning and Development, Education, or a related field Minimum 3 to 5 years of professional experience in a learning administration, LMS/LXP management, or digital learning operations role, preferably in a large organization Demonstrated working knowledge in managing a LMS/LXP (for examples Sana, Cornerstone, etc), including learner account management, content publishing, enrolment configuration, and reporting Experience uploading, configuring, and troubleshooting SCORM content within an LMS/LXP environment Proficiency in building and maintaining dashboards and reports using LMS/LXP Insights, Power BI, or equivalent data visualisation tools Strong organisational skills with a high degree of accuracy and attention to detail in data entry, account management, and content configuration Working knowledge of digital learning authoring tools (Articulate/Elucidat/Mindsmith/Genially/i Spring/etc) or equivalent Excellent written and verbal communication skills in English. Arabic proficiency is an advantage Strong interpersonal skills with the ability to coordinate effectively across multiple teams and stakeholders Ability to manage multiple workstreams simultaneously and prioritise effectively in a fast-paced environment High proficiency in Microsoft 365 including Share Point, Teams, Excel, and Power Point<br><br>Desirable (advantageous):<br><br> Prior experience working within a Sales and Leasing, real estate, or commercial capability development environment Familiarity with gamification mechanics in a learning platform context, including points, badges, leaderboards, and progress-based unlocking Experience producing or administering bilingual English and Arabic learning content, including familiarity with right-to-left formatting and Arabic SCORM testing Experience working within a parent-child LMS/LXP node structure or multi-entity learning environment<br><br>Preferred Background And Experience<br><br> Proven track record as an LMS/LXP administrator in a mid-to-large organisation, managing learner populations across multiple cohorts, business units, or geographies Experience managing LMS/LXP or an equivalent platform as a named administrator, with responsibility for end-to-end platform governance including user management, content publishing, and reporting Background in digital learning operations, with hands-on experience building and publishing content using native LMS authoring tools and SCORM-based modules Demonstrated experience producing and managing learning dashboards and data reports for multiple stakeholder audiences Track record of coordinating training schedules and programme logistics across a large and geographically distributed learner population<br><br>Experience working within a structured content governance and metadata tagging framework.
<h2 class="h5">Job description</h2>
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<p><strong>Role Purpose</strong><br> We are looking for an experienced Operational Finance Controller to join our Finance team in Dammam. The role will be responsible for the day-to-day financial control of operational activities, ensuring that revenue, costs, job transactions and supporting documentation are accurately recorded and properly reflected in the accounts.</p><br>
<p><br> The successful candidate will manage a team responsible for operational finance activities and will work closely with Operations and the wider Finance team to ensure transactions are captured on a timely basis, costs are correctly allocated, jobs are accurately costed and financial discrepancies are identified and resolved quickly.</p><br>
<p><br> This is a hands-on operational finance role requiring strong accounting knowledge, attention to detail, leadership capability and the ability to work with high volumes of operational transactions.</p><br>
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<strong>Team Management & Supervision</strong><br> • Manage, supervise and develop the operational finance team, ensuring clear allocation of responsibilities and effective daily workflow.<br> • Set clear expectations and monitor team performance against agreed deadlines and quality standards.<br> • Review the team's work for accuracy, completeness and compliance with accounting policies and procedures.<br> • Provide coaching, training and support to team members and identify areas for improvement.<br> • Ensure adequate coverage of daily activities, month-end requirements and critical deadlines.<br> • Escalate performance, control or resourcing issues to the Group Finance Manager where required.</p><br>
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<strong>Daily Operational Accounting</strong><br> • Review and process daily operational financial transactions.<br> • Ensure operational transactions are accurately recorded in the ERP system.<br> • Review job, project and customer transactions for completeness and accuracy.<br> • Ensure revenue and direct costs are allocated to the correct jobs, customers and cost centres.<br> • Review supporting documentation for operational transactions.<br> • Identify missing, incorrect or unusual transactions and ensure timely follow-up and resolution.<br> • Maintain accurate operational accounting records.</p><br>
<p><br>
<strong>Job Costing</strong><br> • Maintain accurate job costing records for operational activities.<br> • Ensure all direct costs are captured against the relevant job.<br> • Review costs relating to transport, subcontractors, fuel, equipment, labour and other operational expenses.<br> • Monitor estimated versus actual job costs.<br> • Investigate unusual or incomplete job costs.<br> • Identify jobs where costs have not been fully captured before month-end.<br> • Ensure jobs are closed correctly once operational activity is complete.</p><br>
<p><br>
<strong>Revenue & Billing Control</strong><br> • Monitor completed jobs and operational activity to ensure revenue is captured and invoiced promptly.<br> • Review operational records against invoices raised.<br> • Identify completed jobs that have not yet been invoiced.<br> • Monitor unbilled revenue and WIP on a daily/weekly basis.<br> • Ensure required operational documentation is available to support billing.<br> • Investigate differences between operational records and invoiced revenue.<br> • Support the invoicing team in resolving operational billing queries.</p><br>
<p><br>
<strong>Accruals, WIP & Month-End</strong><br> • Prepare and review operational accruals.<br> • Ensure costs relating to completed or ongoing jobs are recognised in the correct accounting period.<br> • Review outstanding purchase orders, supplier invoices and operational commitments.<br> • Prepare and review WIP schedules and ensure WIP balances are supported and reconciled.<br> • Review open jobs at month-end and identify required accruals or revenue adjustments.<br> • Assist with month-end closing activities and ensure operational accounts are complete and accurate.<br> • Provide supporting schedules and reconciliations for management accounts.</p><br>
<p><br>
<strong>Supplier & Subcontractor Cost Control</strong><br> • Review supplier and subcontractor invoices against operational records and agreed rates.<br> • Ensure supplier costs are allocated to the correct jobs and cost centres.<br> • Identify duplicate, incorrect or unsupported invoices.<br> • Reconcile subcontractor balances where required.<br> • Monitor outstanding supplier invoices relating to completed jobs.<br> • Work with Operations and Purchase Ledger to resolve discrepancies.</p><br>
<p><br>
<strong>Reconciliations & Financial Controls</strong><br> • Perform regular reconciliations between operational systems, ERP records and the general ledger.<br> • Reconcile job costing and operational reports to financial records.<br> • Investigate and resolve unreconciled balances.<br> • Review suspense and control accounts relating to operational activities.<br> • Maintain appropriate documentation and audit trails.<br> • Identify weaknesses in operational accounting processes and recommend practical improvements.</p><br>
<p><br>
<strong>Operational Reporting</strong><br> • Prepare daily and weekly operational finance reports.<br> • Produce reports on revenue, costs, job profitability, WIP and unbilled revenue.<br> • Provide accurate data for management accounts and financial reporting.<br> • Analyse operational financial variances and investigate material movements.<br> • Maintain accurate supporting schedules for key operational balances.</p><br>
<p><br>
<strong>Budget & Cost Monitoring</strong><br> • Monitor operational expenditure against approved budgets.<br> • Track significant cost movements and investigate variances.<br> • Monitor fuel, subcontractor, transport, equipment and other major operational costs.<br> • Highlight unusual or excessive expenditure to the Finance Manager.<br> • Support the preparation and maintenance of operational cost forecasts.</p><br>
<p><br>
<strong>Candidate Requirements</strong><br> Experience<br> • Minimum 5–7 years' experience in operational finance, management accounting, financial control or a similar role.<br> • Strong experience in day-to-day accounting and financial control.<br> • Proven experience managing, supervising or leading a finance team.<br> • Previous experience working in the GCC is preferred.<br> • Experience in logistics, transportation, construction, heavy equipment, facilities management or another operational/project-based environment is highly advantageous.<br> • Strong experience with job costing, accruals, WIP, reconciliations and month-end accounting.</p><br>
<p><br>
<strong>Technical Skills</strong><br> • Strong understanding of accounting principles and double-entry bookkeeping.<br> • Good working knowledge of IFRS and its application to day-to-day accounting transactions and financial reporting.<br> • Understanding of IFRS requirements relating to revenue recognition, accruals, provisions, WIP, cut-off and cost recognition.<br> • Strong Excel skills, including PivotTables, lookups and data analysis.<br> • Good experience working with ERP systems.<br> • Strong understanding of revenue recognition, accruals, provisions, WIP and cost allocation.<br> • Ability to reconcile operational data to financial records and the general ledger.<br> • Ability to work with large volumes of transactional data.<br> • Experience preparing supporting schedules and reconciliations for month-end reporting and audit.<br> • Power BI or other reporting tools would be an advantage.</p><br>
<p><br>
<strong>Leadership & Personal Attributes</strong><br> • Hands-on and detail-oriented, with a strong accounting discipline.<br> • Confident managing and holding a finance team accountable for deadlines and quality.<br> • Strong delegation, prioritisation and follow-up skills.<br> • Able to identify errors and discrepancies quickly and ensure they are resolved.<br> • Comfortable working with large volumes of transactions and operational data.<br> • Persistent in obtaining missing information and resolving issues.<br> • Able to work under pressure and meet month-end deadlines.<br> • Good communication skills and comfortable dealing with Operations and Finance teams.<br> • Takes ownership of tasks and follows issues through to completion.<br> • Able to challenge processes and team members constructively when controls or deadlines are not being met.</p><br>
<p><br>
<strong>Qualifications</strong><br> • Degree in Accounting, Finance, Business or a related discipline.<br> • ACCA, CIMA, ACA or equivalent professional qualification is preferred.</p><br>
<p><br>
<strong>Key Performance Indicators</strong><br> • Accuracy of operational accounting entries.<br> • Timeliness of transaction processing.<br> • Accuracy and completeness of job costing.<br> • Reduction in unbilled revenue and unsupported WIP.<br> • Timeliness and accuracy of accruals.<br> • Timely completion of reconciliations.<br> • Reduction in unreconciled and suspense balances.<br> • Accuracy of operational cost reporting.<br> • Timely resolution of accounting discrepancies.<br> • Month-end close completed accurately and on time.<br> • Team performance against agreed deadlines, controls and quality standards.</p><br>
<p><br>
<strong>What Success Looks Like</strong><br> The successful candidate will ensure that what happens operationally every day is accurately reflected in the accounts, while ensuring the operational finance team is well organised, accountable and delivering its responsibilities on time.<br> • Revenue from completed jobs is captured accurately and promptly.<br> • All relevant costs are recorded against the correct jobs.<br> • WIP and accruals are accurate, supported and properly reviewed.<br> • Supplier and subcontractor costs are properly recorded and controlled.<br> • Operational balances reconcile to the general ledger.<br> • Financial information is complete, accurate and available on time.<br> • The operational finance team operates with clear ownership, strong controls and consistent follow-up.<br> </p><br>
<br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
Egis is a leading global architectural, consulting, construction engineering, operations and mobility services firm. We create and operate intelligent infrastructure and buildings that both respond to the climate emergency and contribute to balanced, sustainable and resilient development. Our 20,500 employees operate across over 100 countries, deploying their expertise to develop and deliver cutting-edge innovations and solutions for clients. Through the wide range of our activities, we are central to the collective organization of society and the living environment of citizens all over the world.<br><br><br><br>Job Description<br><br>The Risk Manager is responsible for establishing, managing, and continuously improving the risk management function across development and delivery activities. The role ensures that risks affecting the achievement of BDC’s strategic, programme, project, commercial, financial, operational, and delivery objectives are proactively identified, assessed, owned, treated, monitored, and escalated.<br><br>The Risk Manager will work closely with management, EGIS, project teams, consultants, contractors, procurement, commercial, finance, design, development, and other relevant stakeholders to ensure that risk management is embedded into day-to-day decision-making and project delivery.<br><br>The role requires a proactive and hands-on approach. The Risk Manager is expected to take ownership of the risk management process, actively engage with risk owners, drive mitigation actions, challenge inadequate or delayed responses, identify emerging risks, and ensure that significant risks are escalated to the appropriate level of management.<br><br>The position is not limited to maintaining risk registers or producing periodic reports. The Risk Manager is accountable for ensuring that identified risks are actively managed and has clear visibility of its risk exposure and the actions required to protect its objectives.<br><br> <br><br>Position Context<br><br>The Risk Manager will operate within a multi-stakeholder development environment where BDC acts as the client/developer and EGIS provides PMC support. The role will therefore require coordination across multiple projects, workstreams, consultants, contractors, and BDC departments.<br><br>The Risk Manager shall ensure that risk management is consistently applied across the project and programme lifecycle, from planning and procurement through design, approvals, construction, delivery, and close-out.<br><br>The role shall also ensure that risk information is connected to other project management and control functions, including cost, schedule, procurement, contracts, design, change, quality, and project performance, allowing management to understand the potential impact of risks on delivery objectives.<br><br> <br><br>Main Accountabilities<br><br>1. Risk Management Framework and Governance<br><br>Establish, implement, and maintain the risk management framework for BDC projects and programmes in accordance with approved BDC policies, procedures, standards, and governance requirements. Ensure that risk management processes are consistently applied across relevant BDC projects, departments, and delivery partners. Develop and maintain appropriate risk management procedures, tools, templates, methodologies, and reporting requirements where required. Ensure clear roles, responsibilities, and accountabilities are established for risk identification, assessment, ownership, mitigation, monitoring, and escalation. Ensure risk management activities are properly documented and maintained as part of the project governance framework. Promote a consistent risk management approach across BDC and its consultants, contractors, and other delivery partners. <br>2. Risk Identification and Assessment<br><br>Proactively identify risks that may affect BDC’s strategic and project objectives through structured reviews, stakeholder engagement, project information, workshops, and ongoing monitoring. Assess identified risks in accordance with the approved risk methodology, including likelihood, impact, overall exposure, and appropriate risk response. Identify risks associated with cost, schedule, procurement, contracts, design, construction, approvals, stakeholders, resources, interfaces, dependencies, quality, and other delivery areas. Identify interdependencies between risks, projects, workstreams, and stakeholders. Identify emerging risks and ensure they are assessed and incorporated into the relevant risk registers. Challenge assumptions where they may create or conceal significant project risks. <br>3. Risk Ownership and Mitigation<br><br>Ensure every material risk has a clearly identified and accountable risk owner. Work directly with risk owners to establish practical and measurable mitigation and response actions. Ensure mitigation measures address the actual cause of the risk rather than simply recording generic actions. Establish appropriate target dates, action owners, and success measures for mitigation activities. Proactively follow up with risk owners and drive actions through to completion. Challenge overdue, ineffective, incomplete, or unrealistic mitigation actions. Escalate risks where the assigned owner is unable or unwilling to adequately manage the exposure. Verify that mitigation actions have been implemented and assess whether they have actually reduced the associated risk. <br>4. Risk Monitoring and Control<br><br>Own and maintain the overall project and programme risk registers, ensuring information remains accurate, current, and meaningful. Regularly review risk exposure, risk trends, mitigation progress, overdue actions, and changes in risk status. Monitor the effectiveness of existing controls and mitigation measures. Ensure closed risks are appropriately reviewed and formally closed rather than simply removed from the register. Maintain visibility of high and critical risks and ensure they receive appropriate management attention. Monitor changes in project circumstances and ensure the risk profile is updated accordingly. Maintain an effective audit trail of risk assessments, decisions, mitigation actions, and escalations. <br>5. Project and Programme Risk<br><br>Assess risks affecting the successful delivery of BDC projects and development programmes. Work with project controls and delivery teams to understand the potential impact of risks on cost, schedule, scope, resources, procurement, contracts, and key milestones. Review project changes, delays, procurement issues, design development, approvals, and other significant events to determine whether new or changed risks should be recorded. Identify cross-project and programme-level risks that may not be visible within individual project risk registers. Ensure major project risks are appropriately reflected in programme-level risk reporting. Provide risk-based input into planning, forecasting, project reviews, and management decision-making. <br>6. Risk Workshops and Stakeholder Engagement<br><br>Plan and facilitate risk identification, assessment, and conduct workshops with relevant stakeholders. Engage directly with BDC departments, EGIS teams, consultants, contractors, and project stakeholders to obtain accurate and current risk information. Ensure workshops result in meaningful risks, accountable owners, practical mitigation actions, and clear deadlines. Encourage open discussion of risks and ensure potential issues are identified before they become significant problems. Challenge stakeholders constructively where risk assessments or mitigation strategies do not adequately reflect the actual project situation. Maintain effective communication with senior management regarding material risks and required interventions. <br>7. Reporting and Management Information<br><br>Prepare regular risk reports and dashboards for BDC management and relevant governance forums. Provide clear visibility of the current risk profile, including high and critical risks, emerging risks, risk trends, overdue actions, and mitigation status. Highlight risks requiring management decisions, additional resources, intervention, or escalation. Provide concise analysis and recommendations rather than simply presenting risk register data. Develop appropriate risk indicators, trends, and management information to support early identification of deteriorating risk conditions. Ensure risk reports are accurate, timely, consistent, and aligned with BDC reporting requirements. Present risk information clearly to senior management and other relevant stakeholders. <br>8. Integration with Project Controls and Decision-Making<br><br>Ensure risk management is integrated with project controls and other management functions rather than operating as a standalone reporting activity. Coordinate with planning, cost, commercial, procurement, contracts, design, quality, and project management teams to understand risk impacts and dependencies. Ensure material risks are considered when assessing project forecasts, schedules, budgets, procurement strategies, changes, and major decisions. Support management in understanding the potential consequences of risks and the available response options. Provide risk-based recommendations to support informed decision-making. <br>9. Risk Escalation and Management Intervention<br><br>Establish clear escalation routes for significant and unresolved risks. Escalate risks where exposure exceeds agreed thresholds or where mitigation is not progressing adequately. Ensure management is made aware of risks requiring decisions, additional resources, changes in strategy, or intervention. Track escalated risks and ensure management decisions are translated into appropriate actions. Maintain visibility of risks that remain unresolved and ensure they are not allowed to disappear from management attention. <br>10. Continuous Improvement<br><br>Review the effectiveness of BDC’s risk management processes and identify opportunities for improvement. Develop and implement improvements to risk management tools, processes, reporting, and stakeholder engagement. Promote a risk-aware culture across BDC and its delivery partners. Share lessons learned from projects and significant risk events. Continuously improve the quality, accuracy, and usefulness of risk information provided to management. <br> <br><br><br><br>Qualifications<br><br>Background, Skills & Qualifications<br><br>Education<br><br>Bachelor’s degree in Engineering, Construction Management, Project Management, Business Administration, Risk Management, or a related discipline. Professional qualification or certification in risk management, project management, or a related field is preferred. <br>Experience<br><br>Minimum 15 years of relevant professional experience, with significant experience in risk management within major development, construction, infrastructure, or programme environments. Demonstrated experience in establishing, implementing, and managing risk management functions across complex projects or programmes. Significant experience working with developers/clients, PMCs, consultants, contractors, and multidisciplinary stakeholders. Proven experience in managing strategic, programme, project, commercial, financial, procurement, contractual, design, construction, and delivery risks. Demonstrated ability to lead risk workshops, engage senior stakeholders, drive mitigation actions, challenge risk owners, and escalate significant risks appropriately. Experience in a senior risk management or project controls position within large-scale development or construction programmes is preferred. <br>Technical Skills<br><br>Strong knowledge of project and programme risk management principles and methodologies. Strong understanding of risk identification, qualitative and quantitative assessment, risk response, mitigation, monitoring, and escalation. Understanding of the relationship between risk, cost, schedule, procurement, contracts, design, construction, and project performance. Ability to analyse risk data, identify trends, and translate information into actionable management recommendations. Experience with risk registers, risk dashboards, risk reporting, and risk management systems. Strong Microsoft Excel and Power Point skills. Experience with Power BI or other reporting and dashboard tools is preferred. Knowledge of recognised risk management standards and methodologies is preferred. <br>Behavioural & Management Skills<br><br>Strong ownership and accountability. Proactive, hands-on, and results-oriented approach. Ability to engage confidently with senior management and multidisciplinary stakeholders. Strong communication, influencing, negotiation, and stakeholder management skills. Ability to challenge stakeholders constructively and professionally. Strong analytical and problem-solving capability. Ability to distinguish between emerging issues, active issues, and genuine risks. Strong attention to detail and accuracy. Ability to work independently and take decisions within delegated authority. Ability to manage multiple priorities in a complex development environment. <br>Key Role Expectation<br><br>The Risk Manager must demonstrate ownership rather than administration. The successful candidate is expected to identify risks, establish accountability, agree practical mitigation, actively follow up, challenge delays or ineffective actions, assess changing exposure, and escalate when necessary.<br><br>The role holder must be comfortable engaging directly with people to obtain information and drive actions to completion. Maintaining a risk register or issuing a monthly risk report alone will not be considered effective risk management.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Purpose Summary: <br> <p><span>The incumbent will be responsible for assisting the management of the process of credit approval on individual credit facility proposals for Corporate and Retail customers (only those retail proposals that fall outside applicable policy parameters), forwarded to them by the appropriate departments/ units. The incumbent will assess the quality of the credit exposure sought to be undertaken and adherence to established policies and procedures. The incumbent will constantly research and seek to apply best practices in credit risk, in accordance with Basel II and other relevant guidelines.</span></p><br> <br> <br><br> Main Responsibilities: <br> <p><strong> A. Shareholder & Financial:</strong></p><br><p>- Perform activities within the assigned Credit Risk Strategy that reflects the Group’s tolerance for risk and the level of profitability the Group expects to achieve for incurring various credit risks.</p><br><p>- Ensure the use of a standardized process for evaluating credit proposals ensuring that all approved credits are within QNB’s Credit Risk Strategy.</p><br><p>- Assist the SVP of Risk in creating Key Performance Indicators (KPIs) for the department and monitor their achievement on periodic basis</p><br><p>- Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor same.</p><br><p>- Implements KPI’s and best practices for role</p><br><p>- Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.</p><br><p>- Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance.</p><br><p> <strong>B. Customer (Internal & External):</strong></p><br><p>- Coordinate with Compliance Group to ensure an appropriate response to obtain updates on regulations pertaining to credit risk review that are promulgated by the Central Bank, if any.</p><br><p>- Build and maintain strong and effective relationship with the all other related departments and units to achieve the Group’s goals/ objectives.</p><br><p>- Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required.</p><br><p>- Assist the SVP of Risk in the development/ finalization of Service Level Agreements (SLAs) between the respective overseas operations and Head Office units/ departments as and when needed, to the extent they relate to the business functions.</p><br><p>- Ensure adherence to the Turn around Times (TAT) specified in the SLAs.</p><br><p>- To assist customers in all their queries on Bank’s product and seek solution to their requests.</p><br><p>- Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.</p><br><p><strong> C. Internal (Processes, Products, Regulatory):</strong></p><br><p> Continuous Improvement:</p><br><p>- Perform credit assessments, and provide credit approvals within the authority delegated to the incumbent.</p><br><p>- Ensure compliance with established/ approved credit risk policies and procedures and ensure that a sound environment for identifying, measuring, monitoring and controlling credit risk is in place.</p><br><p>- Check coordination with business unit Relationship Managers for the timely receipt of customer documents/ other information required to evaluate the credit worthiness of the proposed borrowers.</p><br><p>- Supervise the assessment of the credit proposals is adequate and analyses the various credit risk facets to measure a final credit risk rating including (but not limited to) an assessment of the requested facility and guarantees provided, client management and background, industry analysis, country analysis, external agency credit rating (if applicable), financial and cash flow analysis and the risk rating from the credit risk rating tool in use. </p><br><p>- Based on the assessment, recommend extending or declining the facility request or asking for additional security/ further structuring of the deal/ facility to safeguard the Group’s interests.</p><br><p>- Ensure that all credit approvals meet overall policy guidelines and QCB regulations and to stipulate terms and conditions to mitigate the credit risk borne/ faced by the Group.</p><br><p>- Work towards improving overall Group credit portfolio by instilling credit risk best practices.</p><br><p>- Address/ facilitate correction of any weaknesses identified during assessments, audits, or examinations.</p><br><p>- Coordinate activities with business units to ensure the timely processing of customer credit requests within established TATs.</p><br><p>- Set examples by leading improvement initiatives through cross-functional teams ensuring successes.</p><br><p>- Identify and encourage people to adopt practices better than the industry standard.</p><br><p>- Continuously encourage and recognise the importance of thinking out-of-the-box within the team.</p><br><p>- Encourage, solicit and reward innovative ideas even in day-to-day issues.</p><br><p><strong>D. Learning & Knowledge:</strong></p><br><p>- Possess an understanding of business processes and controls in all related credit/ operational areas.</p><br><p>- Maintain an understanding of all pertinent regulations as well as best practices pertaining to the overall credit operations.</p><br><p>- Support in risk management training across all business areas within the Group.</p><br><p>- Proactively identify areas for professional development of self and undertake development activities.</p><br><p>- Seek out opportunities to remain current with all developments in professional field.</p><br><p>- Hold meetings with staff and assess their performance and your teams overall performance on a regular basis.</p><br><p>- Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members.</p><br><p>- Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities.</p><br><p><strong> E. Legal, Regulatory, and Risk Framework Responsibilities:</strong></p><br><p>- Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).</p><br><p>- Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.</p><br><p>- Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.</p><br><p>- Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.</p><br><p>- Maintain appropriate knowledge to ensure full qualification to undertake the role.</p><br><p>- Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.</p><br><p>- Attend mandatory (internal and external) seminars as instructed by the Bank.</p><br><p><strong>F. Other:</strong></p><br><p>- Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.</p><br><p>- Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.</p><br><p>- Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.</p><br><p>- All other ad hoc duties/activities related to QNB that management might request from time to time.</p><br> <br> <br><br> Learning & Knowledge <br> <p><span>-</span><span>University graduate (Bachelor’s degree) preferably with a Major in Engineering or Business Administration (related field of study), Masters preferred.</span></p><br><p><span>-</span><span>Professional certification such as PRM, CPA, CFA is preferred.</span></p><br><p><span>-</span><span>Minimum of 8 years’ experience in a major bank of which at least 2 years in bank in risk function.</span></p><br><p><span>-</span><span>Excellent oral and numerical and written communication skills in English and Arabic (preferred).</span></p><br><p><span>-</span><span>Knowledge of Basel II Accord, with particular emphasis on credit-related issues and credit modelling methodologies.</span></p><br><p><span>-</span><span>Excellent quantitative modelling, analytical, and research skills.</span></p><br><p><span>-</span><span>Experience in working with large and complex data sets. Knowledge of financial markets and products.</span></p><br><p><span>-</span><span>Proficiency in risk concepts, banking products/ operations/ systems, pertinent regulatory requirements, International Accounting Standards and related pronouncements.</span></p><br><p><span>-</span><span>In-depth understanding of credit risk methodologies (KMV, Credit / Metrics, etc.), interest rate modelling [short rate models, HJM, BGM, etc.], VAR, and/or other complex financial risk modelling highly desirable.</span></p><br><p><span>-</span><span>Adequate knowledge of IT systems/ applications.</span></p><br><p><span>-</span><span>Self-motivated, eye for detail with ability to work with others and lead teams from diverse cultural backgrounds.</span></p><br> <br> <br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Overview</b><br><p>Oversees team on proactively acting as an advocate for and the voice of the customer/partner leveraging relevant insights. Supports and coaches team on innovating methods for proactively identifying and/or translating customer/partner problems into solutions. Mobilizes resources within the customer success unit (CSU) and across Microsoft to solve issues. Oversees team on anticipating, identifying, escalating, and mitigating blockers using appropriate tools. Holds team accountable for delivering solutions in line with company methodologies to prepare highly complex and/or impactful customers for operational readiness and achievement of their business goals and targets. Drives team on proactively identifying, anticipating, and setting the foundation with the customer/partner for new cross-solution opportunities for Consumption, Usage & Unified expansion at scale. Holds team accountable for driving operational excellence and proven practice standards throughout all sales stages/activities/tools of record. Leads team on leveraging market insights and demand signals to partner with leadership in identifying relevant areas. Leads team on leading the direction that internal virtual team members and stakeholders take. Leads team on proactively identifying and anticipating gaps that drive changes and improvements to scale across customers. In addition, this role has people management responsibilities including driving employee growth and development, executing projects, and managing performance.</p><br><br><br><b>Responsibilities</b><br>Business Impact<br>Holds team accountable for driving operational excellence and proven practice standards throughout all sales stages/activities/tools of record (e.g., pipeline updates, time tracking). Drives team on orchestrating, collaborating, and influencing across Microsoft and customer/partner teams and leadership through on-strategy delivery to achieve customer/partner objectives and increase customer/partner satisfaction. Holds team accountable for anticipating and managing business and technical risks, adapting methodology and applying governance principles to identify, communicate, and minimize business and technical risks. Executes work in compliance with industry and Microsoft guidelines and procedures. Oversees continuous prioritization among competing demands in their work and identify where impact occurs with customers, ensuring alignment with business priorities and goals.<br><br>Drives team on proactively identifying, anticipating, and setting the foundation with the customer/partner for new cross-solution opportunities for Consumption, Usage & Unified expansion (especially Enhanced Solutions) at scale based on business value to customer/partner and clear understanding of the Microsoft value proposition for supported platforms to empower cloud success, foster and strengthen security and resiliency, and drive AI innovation. Defines the need for change management to ensure team members develop thorough understanding of customer's business and operations to advise on potential solutions. Drives team on acting as a role model for strategically consulting with, actively listening to and respectfully challenging customers/partners, building trust to then advocate for alternative architectures/solutions/approaches that shape and/or enhance customer requirements. Oversees team on driving the identification, anticipation, and evaluation of industry trends (e.g., customer industry verticals, information technology [IT] industry), gathering of customer/partner insights (e.g., feedback around technical preferences, environments, business needs, competitive landscape), and mapping of both existing and novel architecture and digital transformation solutions to customer/partner business outcomes. Holds teams accountable for capturing opportunities in appropriate systems, processes, and tools, working collaboratively across the organization to execute on opportunities.<br><br>Holds team accountable for delivering solutions in line with company methodologies (e.g., product offerings such as value-based deliverables [VBDs], advice, training, technical validation), ensuring proven practices and patterns are followed to prepare highly complex and/or impactful customers for operational readiness and achievement of their business goals and targets. Leveraging knowledge of change management proven practices and/or involving the change management team, proactively helps the customer deploy for long-term organizational adoption to increase customer satisfaction and drive consumption/usage. Oversees team on guiding highly complex and/or impactful customers/partners towards a well-architected (e.g., secure, resilient, artificial intelligence [AI]-enabled), and cost- and performance-optimized solution to increase retention and expansion opportunities. Provides expert guidance across teams on articulating the value of Unified and supports sellers, leading direct-to-customer engagements, and partnering with account teams to build consumption plans aligned with appropriate services. Holds teams accountable for providing feedback to Unified Delivery Team on VBDs to refine and further develop content.<br><br>Oversees team on anticipating, identifying, escalating, and mitigating blockers using appropriate tools and processes to accelerate solution deployment, value realization and usage/consumption for highly complex and/or impactful customers/scenarios. Holds team accountable for proactively applying expert business, technical, industry, and/or enterprise knowledge to architecture or support projects to meet business and information technology (IT) requirements and to quickly resolve identified constraints and blockers expected to have the most impact, leveraging scalable and/or repeatable fixes whenever feasible. Is accountable for mitigation of senior technical decision makers (TDM)-level escalations, defining and implementing recommendations to resolve issues.<br><br><br>Customer Centricity<br>Supports and coaches team on innovating methods for proactively identifying and/or translating customer/partner problems into solutions aligned with Microsoft product and platform strategy, creating or improving an existing business model, and explaining why and/or how they meet customer/partner outcomes and return on investment (ROI) goals (e.g., via proof of concept, minimally viable product [MVP], rapid prototype) relative to competitive offerings. Holds team accountable for influencing, empowering, and driving the customer/partner and its leadership to set their technical strategy and accelerate their adoption and use of Microsoft product/platform strategy-aligned (cross-solution area) solutions. Oversees team on building, fostering, and maintaining relationships with, and influencing technical decision makers (TDMs) up to the C-suite level, and liaising between TDMs and business decision makers (BDMs). Leads and elevates interactions as needed with customers/partners' Chief Information Officer (CIO), Chief Information Security Officer (CISO), and other C-level (CXO) roles to bridge understanding of security, compliance, operational and risk requirements and influence decision making across BDMs, TDMs, CIO and CISO teams, appropriately engaging additional subject matter experts when deeper expertise is required.<br><br>Oversees team on proactively acting as an advocate for and the voice of the customer/partner, sharing ideas, feedback, insights, success stories, and strategic/technical input with Engineering teams, Product Offerings teams, and internal communities across their organization, leveraging relevant insights from feedback tools and systems to influence teams to translate these insights into new or improved offerings for other customers/partners. Leads team on driving the identification of patterns across customers/partners/territories/industries and leveraging them with relevant industry perspective to develop strategic and actionable insights. Leads team on presenting compelling business cases and recommended architectures to program managers and leadership to advocate for and influence product roadmaps, decision making, bug fix prioritization, and own and drive initiatives as appropriate.<br><br>Mobilizes resources within the Customer Success Unit (CSU) and across Microsoft to solve issues. Drives team on acting as a role model for focusing on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience. Leads team on leveraging deep understanding of customer goals to advocate for and lead the definition of customer/partner conditions of success. Oversees team on anticipating and addressing customer/partner dissatisfaction and unmet needs, including leading customer confidence calls and creating and executing strategies to improve customer experience, value realization, and acceleration of transformation.<br><br><br>People Management<br>Managers deliver success through empowerment and accountability by modeling, coaching, and caring. Model: Live our culture. Embody our values. Practice our leadership principles. Coach: Define team objectives and outcomes. Enable success across boundaries. Help the team adapt and learn. Care: Attract and retain great people. Know each individual’s capabilities and aspirations. Invest in the growth of others.<br><br><br>Technical Leadership<br>Leads team on leveraging market insights and demand signals to partner with leadership in identifying relevant areas in which to drive up-skilling and/or accreditations based on demand. Drives team on role modeling technical readiness, both depth-aligned to solution area priorities and breadth-aligned to Customer Success Unit (CSU)/corporate initiatives (e.g., security, resilience, AI), and influencing across teams to drive their own technical readiness. Oversees team on acting as a mentor, leading readiness and upskilling activities in the team/organization by educating colleagues on technical and non-technical concepts and sharing proven practices. Leads and drives a culture of learning and coaching in both the internal technical community and the broader organization alongside managers towards business objectives.<br><br>Leads team on proactively identifying and anticipating gaps through delivery, communicating those gaps to relevant team members and internal/external stakeholders, and connecting gaps and patterns across business and technology areas that drive changes and improvements to products, intellectual property (IP) (both existing and new), technologies, and/or processes/practices that enable solutions to scale across customers. Oversees team on leading the development of and modifications to Microsoft's structured frameworks and methodologies. Leads team on providing thought leadership and innovation to customers/partners and internal communities at the worldwide level.<br><br>Leads team on leading the direction that internal virtual team members (brought together around technologies and customer/partner challenges) and stakeholders take with customers/partners by sharing ideas, insights, and strategic, technical input across boundaries, using knowledge of Microsoft architectures and their context in the competitive landscape, and actively pursuing opportunities that grow impact and capabilities of the broader organization. Guides team on serving as an industry-leading expert and driving recognition for Microsoft solutions by initiating and driving presentations and engagements with external and internal audiences (e.g., Tech Connect, Build, Ignite) Oversees team on driving collaborative efforts for contributing to and/or developing intellectual property (IP) and proactively identifying patterns where no IP exists (e.g., CoPilot and AI scenarios) to help build scalable and repeatable models. Initiates and drives external technical and non-technical community events (e.g., conferences, seminars, technical meetups, webcasts, blogs, hackathons) that elevate the Microsoft brand, sharing learnings across internal teams and leading their team to do the same. Coaches team on building an external influencer network, supporting Microsoft’s strategy and represents Microsoft's technology vision at events<br><br><br><br><br><b>Qualifications</b><br>Required/minimum qualificationsBachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 10+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.<br>5+ years people management experience, including managing consultant practice managers, technical sales managers, technical architect managers, and/or people managers.<br>Additional or preferred qualificationsBachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 15+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 12+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.<br>8+ years experience working in a customer-facing role (e.g., internal and/or external).<br>8+ years experience leading technical projects, teams, or functions.<br>Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).<br>8+ years people management experience, including managing consultant practice managers, technical sales managers, technical architect managers, and/or people managers.<br><br><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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