IT Jobs in Saudi

Job Summary We are seeking a highly organized and proactive Project Coordinator to support the planning, execution, deployment, and closure of strategic technology, cybersecurity, infrastructure, and digital transformation projects. The Project Coordinator will work closely with Project Managers, technical teams, vendors, and stakeholders to ensure projects are delivered within agreed timelines, scope, quality standards, and organizational requirements. The role is responsible for project tracking, documentation management, meeting coordination, risk and issue monitoring, stakeholder communication, and operational readiness activities. The successful candidate will contribute to project governance, maintain project controls, support deployment activities, and ensure project documentation remains accurate and up to date throughout the project lifecycle. Key Responsibilities Project Coordination & Administration Support Project Managers in planning, execution, monitoring, and closure of projects. Maintain project schedules, action logs, risk registers, issue logs, and change request records. Track project milestones, deliverables, dependencies, and deadlines. Monitor project progress and follow up on outstanding tasks and action items. Assist in maintaining project governance documentation and project controls. Support project resource coordination and scheduling activities. Schedule & Progress Tracking Update and maintain project schedules using Microsoft Project or similar tools. Track project activities against agreed timelines and milestones. Monitor project performance and escalate potential delays or issues. Prepare weekly and monthly project status reports. Support KPI tracking and progress reporting. Stakeholder & Communication Management Coordinate project meetings, workshops, and stakeholder sessions. Schedule and organize:Project Kickoff Meetings Weekly Status Meetings Technical Workshops Handover Meetings Lessons Learned Sessions Project Closure Meetings Prepare meeting agendas, minutes of meetings (MoM), action items, and follow-up reports. Ensure timely communication between project teams, vendors, and business stakeholders. Support communication through Microsoft Teams, email, conference calls, and collaboration platforms. Risk, Issue & Change Coordination Maintain Risk Registers, Issue Logs, and Change Request Logs. Follow up on mitigation actions and resolution activities. Escalate unresolved risks and issues to the Project Manager. Track implementation of approved change requests. Deployment & Operational Readiness Support Assist with project deployment activities and rollout planning. Coordinate testing activities, UAT sessions, pilot deployments, and go-live support. Track deployment readiness checklists and acceptance criteria. Support transition-to-operations and handover activities. Assist in post-deployment stabilization and issue tracking. Documentation Management Maintain and organize project documentation including:Project Charter Project Plans Meeting Minutes Risk Register Issue Log Change Log Deployment Plans Test Plans User Acceptance Testing (UAT) Documentation Handover Documentation Operational Readiness Documentation Project Closure Reports Ensure all documentation is stored, version controlled, and accessible to relevant stakeholders. Quality & Compliance Support Support compliance with organizational policies and procedures. Ensure project documentation follows approved standards and templates. Assist with quality reviews and project audits. Support adherence to cybersecurity and information security requirements. Vendor & Team Coordination Coordinate activities between internal teams, external vendors, and contractors. Follow up on vendor deliverables and project commitments. Support procurement and onboarding activities where required. Assist in coordinating multidisciplinary technical teams. Required Qualifications Bachelor's degree in Information Technology, Computer Science, Engineering, Business Administration, Project Management, or a related field.2–5 years of experience in Project Coordination, PMO, Project Administration, or Project Support roles. Experience supporting IT, infrastructure, cybersecurity, cloud, telecom, or digital transformation projects. Familiarity with project management methodologies (Waterfall, Agile, or Hybrid). Preferred Certifications One or more of the following is preferred:CAPM (Certified Associate in Project Management) PMP (Project Management Professional) PMI-ACPPRINCE2 Foundation Scrum Master Certification ITIL Foundation

Job Summary We are seeking a highly organized and proactive Project Coordinator to support the planning, execution, deployment, and closure of strategic technology, cybersecurity, infrastructure, and digital transformation projects. The Project Coordinator will work closely with Project Managers, technical teams, vendors, and stakeholders to ensure projects are delivered within agreed timelines, scope, quality standards, and organizational requirements. The role is responsible for project tracking, documentation management, meeting coordination, risk and issue monitoring, stakeholder communication, and operational readiness activities. The successful candidate will contribute to project governance, maintain project controls, support deployment activities, and ensure project documentation remains accurate and up to date throughout the project lifecycle. Key Responsibilities Project Coordination & Administration Support Project Managers in planning, execution, monitoring, and closure of projects. Maintain project schedules, action logs, risk registers, issue logs, and change request records. Track project milestones, deliverables, dependencies, and deadlines. Monitor project progress and follow up on outstanding tasks and action items. Assist in maintaining project governance documentation and project controls. Support project resource coordination and scheduling activities. Schedule & Progress Tracking Update and maintain project schedules using Microsoft Project or similar tools. Track project activities against agreed timelines and milestones. Monitor project performance and escalate potential delays or issues. Prepare weekly and monthly project status reports. Support KPI tracking and progress reporting. Stakeholder & Communication Management Coordinate project meetings, workshops, and stakeholder sessions. Schedule and organize:Project Kickoff Meetings Weekly Status Meetings Technical Workshops Handover Meetings Lessons Learned Sessions Project Closure Meetings Prepare meeting agendas, minutes of meetings (MoM), action items, and follow-up reports. Ensure timely communication between project teams, vendors, and business stakeholders. Support communication through Microsoft Teams, email, conference calls, and collaboration platforms. Risk, Issue & Change Coordination Maintain Risk Registers, Issue Logs, and Change Request Logs. Follow up on mitigation actions and resolution activities. Escalate unresolved risks and issues to the Project Manager. Track implementation of approved change requests. Deployment & Operational Readiness Support Assist with project deployment activities and rollout planning. Coordinate testing activities, UAT sessions, pilot deployments, and go-live support. Track deployment readiness checklists and acceptance criteria. Support transition-to-operations and handover activities. Assist in post-deployment stabilization and issue tracking. Documentation Management Maintain and organize project documentation including:Project Charter Project Plans Meeting Minutes Risk Register Issue Log Change Log Deployment Plans Test Plans User Acceptance Testing (UAT) Documentation Handover Documentation Operational Readiness Documentation Project Closure Reports Ensure all documentation is stored, version controlled, and accessible to relevant stakeholders. Quality & Compliance Support Support compliance with organizational policies and procedures. Ensure project documentation follows approved standards and templates. Assist with quality reviews and project audits. Support adherence to cybersecurity and information security requirements. Vendor & Team Coordination Coordinate activities between internal teams, external vendors, and contractors. Follow up on vendor deliverables and project commitments. Support procurement and onboarding activities where required. Assist in coordinating multidisciplinary technical teams. Required Qualifications Bachelor's degree in Information Technology, Computer Science, Engineering, Business Administration, Project Management, or a related field.2–5 years of experience in Project Coordination, PMO, Project Administration, or Project Support roles. Experience supporting IT, infrastructure, cybersecurity, cloud, telecom, or digital transformation projects. Familiarity with project management methodologies (Waterfall, Agile, or Hybrid). Preferred Certifications One or more of the following is preferred:CAPM (Certified Associate in Project Management) PMP (Project Management Professional) PMI-ACPPRINCE2 Foundation Scrum Master Certification ITIL Foundation

Job Summary The IT Manager is responsible for leading and managing the organization's IT infrastructure, Microsoft technologies, network, security, unified communications, and end-user computing services. The role ensures the availability, performance, security, and scalability of all IT systems while aligning technology initiatives with business objectives. The IT Manager will oversee day-to-day IT operations, lead technical teams, manage vendors and IT projects, establish operational standards, and ensure the delivery of reliable and secure IT services across all company locations. Key Responsibilities IT Operations & Leadership Lead and manage the IT Infrastructure and Support teams. Define IT operational policies, procedures, and standards. Ensure high availability of all business-critical IT services. Manage incident, problem, and change management processes. Develop IT roadmaps aligned with business objectives. Monitor IT KPIs, SLAs, and operational performance. Manage IT documentation and technical standards. Lead IT projects from planning through implementation. Mentor, coach, and evaluate IT team members. Coordinate with internal departments and external stakeholders. Microsoft Technologies Manage and maintain Microsoft enterprise solutions, including:Active Directory Domain Services, Group Policy Management, DNS & DHCP, Microsoft Exchange Server / Exchange Online, Microsoft 365 Administration, Microsoft Entra ID (Azure Active Directory), Windows Server Administration, File & Print Services, DFS & Storage Management, Remote Desktop Services, Microsoft Intune, Microsoft Defender, Power Shell Automation Infrastructure Management Design, implement, and maintain enterprise infrastructure. Manage virtualization platforms (VMware and/or Hyper-V). Manage storage solutions and SAN/NAS environments. Manage backup and disaster recovery solutions. Monitor system health, capacity, and performance. Ensure business continuity and disaster recovery readiness. Perform infrastructure capacity planning. Lead infrastructure modernization initiatives. Network Management Manage enterprise networking environments including:Core and Access Switching, VLAN implementation, Routing, Network segmentation WAN/LAN, SD-WAN, VPN Technologies, Network redundancy, High Availability, Network monitoring and troubleshooting. Wireless Infrastructure (WiFi) Design and maintain enterprise wireless networks. Configure wireless controllers and access points. Optimize wireless coverage and performance. Implement guest WiFi solutions. Secure wireless environments using enterprise authentication. VoIP & Unified Communications Manage enterprise voice solutions including:IP PBX Systems, SIP Trunks, VoIP Gateways, IP Phones, Softphones, Video Conferencing Solutions, Call Routing, QoS, Voice Network Troubleshooting <br>Passive Infrastructure Manage and supervise passive network infrastructure including:Structured Cabling, Fiber Optic Cabling, Copper Cabling, Patch Panels, Data Cabinets, Rack Installation, Cable Management, Data Center Layout, Labeling Standards, Network Documentation Coordinate with vendors and contractors to ensure installations comply with industry standards and project requirements. <br>Firewall & Security Manage enterprise security solutions including:Next-Generation Firewalls, VPN Solutions, IPS/IDS, Web Filtering, Email Security, Endpoint Protection, Network Access Control, Multi-Factor Authentication, Security Policies, Security Monitoring, Vulnerability Management, Patch Management, Security Incident Response Experience with one or more of the following is preferred:Sophos, Fortinet, Palo Alto, Cisco, Check Point. <br>Monitoring & Automation Implement proactive infrastructure monitoring. Manage monitoring platforms such as Zabbix, PRTG, Grafana, Solar Winds, or similar. Develop automated operational reports and dashboards. Automate repetitive administrative tasks using Power Shell or scripting. <br>Vendor & Asset Management Manage relationships with IT vendors and service providers. Negotiate contracts and service agreements. Manage software licensing compliance. Maintain IT asset inventory. Manage procurement of IT hardware and software.<br>Disaster Recovery & Business Continuity Develop and maintain Disaster Recovery plans. Define Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO). Conduct backup validation and recovery testing. Ensure business continuity requirements are met. <br>Required Qualifications Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field. Minimum 7–10 years of experience in IT Infrastructure and Systems Administration. Minimum 3–5 years of experience managing IT teams. Strong experience managing enterprise IT environments.

Orange Antelopes is an exciting Talent Consulting Organisation focused on supporting companies in managing their Talent supply chain. We create, integrate, and Optimise the Talent Supply Chain. <br>One of our customers has commissioned a search for a CIO in Riyadh. They are one of the largest real estate developers in Saudi Arabia is looking for a Chief Information Officer to manage and lead their IT strategy across the organisation. We are looking for Saudi Nationals for this role. <br><br>Key Responsibilities<br>A. Technology Strategy & Governance• Define and execute the IT strategy and multi-year roadmap, aligned to business objectives and the SAMA IT Governance Framework.• Establish IT governance, architecture principles, policies and standards, and ensure their consistent application across the estate.<br>B. Infrastructure, Cloud & IT Operations• Own cloud and on-premise infrastructure, ensuring data residency within the Kingdom in line with PDPL, CITC and SAMA cloud requirements.• Guarantee the availability, performance and capacity of the customer-facing mobile app and back-office systems on a 24/7 basis.• Run IT operations and service management to defined SLAs (ITIL-aligned), covering incident, change, problem and configuration management.<br>C. Core Systems, Applications & Integrations• Manage business-critical integrations: SIMAH credit bureau, Nafath / Absher national identity, SADAD, mada and payment gateways, and SAMA regulatory reporting.• Support partner and merchant onboarding and embedded financing flows for the Online Checkout Financing proposition.• Enable API and Open Banking capability under the SAMA Open Banking Framework.<br>D. Information Security & Cyber Resilience• Implement and maintain controls to the SAMA Cyber Security Framework and the NCA Essential Cybersecurity Controls (ECC) and Cloud Cybersecurity Controls (CCC).• Oversee identity and access management, vulnerability management, security monitoring and incident response, interfacing with the CISO function where this is held separately.• Embed secure-by-design delivery and lead organisation-wide security awareness.<br>E. Risk, Compliance & Business Continuity• Ensure IT compliance with SAMA finance-company and consumer-financing regulations, the PDPL, and applicable outsourcing rules.• Own IT business continuity and disaster recovery in line with the SAMA Business Continuity Management Framework, including regular DR testing and recovery objectives.• Support internal audit, external audit and SAMA inspections; ensure prompt, evidenced closure of findings.<br>F. Vendor & Outsourcing Management• Manage technology vendors and outsourcing arrangements in line with SAMA outsourcing rules — due diligence, contracting, SLA governance, exit planning and material-outsourcing notification. G. Data Governance & Analytics Enablement• Establish data governance, quality, classification and lifecycle management consistent with the PDPL.• Enable data and analytics capability to support credit, risk, product and Shariah-compliance functions.<br>Regulatory & Compliance Accountabilities This role carries explicit accountability for IT compliance across the following frameworks. The post-holder is expected to maintain demonstrable, audit-ready evidence of conformance at all times:▪ SAMA Cyber Security Framework, IT Governance Framework and Business Continuity Management Framework▪ SAMA Rules on Outsourcing and SAMA Open Banking Framework▪ SAMA finance-company / consumer-financing regulations and associated regulatory reporting▪ NCA Essential Cybersecurity Controls (ECC) and Cloud Cybersecurity Controls (CCC)▪ Personal Data Protection Law (PDPL) and SDAIA implementing regulations▪ CITC Cloud Computing Regulatory Framework and in-Kingdom data-residency requirements▪ Shariah-compliance considerations embedded in system and product design Candidate Profile<br>Qualifications & Experience<br>• Bachelor’s degree in Computer Science, Information Technology, Engineering or a related discipline; a Master’s or MBA is advantageous.• You need to have 15 years of experience out of which 5–10 years’ IT experience, including 5+ years in senior IT leadership, ideally within a SAMA-regulated bank, finance company or fintech in the Kingdom or wider GCC.• Demonstrable track record of operating and delivering within SAMA and NCA regulatory frameworks. Technical Expertise• Cloud platforms (AWS, Azure, Google Cloud or Oracle), infrastructure, networking and enterprise

Company Overview Sapphire is a joint venture based in the Special Integrated Logistics Zone (SILZ) in Riyadh, focused on manufacturing advanced industrial robots and supporting the next generation of automation and smart manufacturing in the Kingdom.<br>Role Summary The Information Technology (IT) Senior Manager will be responsible for developing, executing, and maintaining the full spectrum of IT infrastructure, services, and systems at Sapphire. This includes establishing core IT functions during the company’s transition from construction to operations, managing vendors and licenses, leading ERP and system deployment, ensuring site connectivity, and supporting business productivity through efficient IT operations. The role demands a strategic leader with technical acumen and project management capability to support the needs of a high-tech manufacturing environment.<br>Key Responsibilities<br>IT Infrastructure & Operations Plan, order, and install IT hardware and software including laptops, accessories, projectors, and conferencing tools. Manage Microsoft Office license deployment and renewal across all company employees. Oversee network infrastructure, internet service provisioning, and connectivity for the site in coordination with SILZ and telecom providers. Support and maintain IT infrastructure including servers, networks, firewalls, and IT security controls systems.<br>ERP & Systems Integration Lead the end-to-end deployment of the company’s ERP system, ensuring integration across finance, HR, procurement, production, and maintenance. Manage post-go-live support, enhancements, and user adoption initiatives. Oversee implementation and maintenance of systems and ensure seamless integration with ERP and facility management tools. Drive automation and optimization of business processes through IT systems.<br>Strategic & Operational Management Participate in and lead the definition and implementation of IT strategy, with the guidance and support of the IT Department Director, ensuring alignment with Sapphire’s operational and business objectives. Work closely with the Facility Manager to ensure all IT infrastructure requirements are met for office and factory environments. Collaborate with the production team to identify, procure, and maintain IT and network systems related to production lines and automation technologies.<br>Governance, Security & Compliance Establish IT policies, procedures, and governance frameworks to ensure security, availability, and business continuity. Deploy and maintain IT security controls in alignment with the applicable Essential Cybersecurity Controls (ECC) to protect company assets and data. Monitor IT performance through KPIs, issue reports, and drive continuous improvements.<br>Vendor & Budget Management Identify, engage, and manage IT vendors, service providers, and system integrators. Participate in defining IT requirements, manage and maintain IT assets, and contribute to the development and management of annual IT budgets covering hardware, software, services, and licensing. Manage all third-party IT contracts and ensure service delivery per SLAs.<br>Training & Support Deliver or coordinate user training on systems and platforms to ensure proper usage and productivity. Serve as the escalation point for critical IT issues and ensure resolution within defined timelines.<br>Web & Digital Platforms Oversee the design, development, and maintenance of the company’s website. Ensure alignment of digital tools with branding, stakeholder engagement, and information management strategies.<br>Qualifications & Experience Bachelor’s degree in Computer Engineering, Computer Science, Information Technology, or a related field. Minimum of 10 years of progressive IT experience, including at least 3 years in a managerial or leadership role. Proven experience deploying ERP systems and integrating cross-functional business processes. Experience managing IT infrastructure, networks, cloud services, and cybersecurity systems. Prior experience in construction, manufacturing, or facilities management sectors is highly desirable.<br>Core Competencies Strong project management and problem-solving abilities. Excellent communication, interpersonal, and stakeholder engagement skills. Hands-on expertise in ERP implementation, IT infrastructure, and digital transformation initiatives. Ability to manage cross-functional teams and drive alignment between technical and business functions. High attention to detail and commitment to operational excellence.

Job Title – Information Technology Business Analyst Company – TCS (MEA) Location – Riyadh, Saudi Arabia Job type – Full time<br>About Us:Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS has over 616,171 of the world’s best-trained consultants with 157 nationalities in 53 countries. For more information, visit www.tcs.com and follow TCS news at @TCS_News.<br>Key Responsibilities Key Responsibilities Engage with business stakeholders to understand business needs, objectives, pain points, and functional requirements. Conduct requirement-gathering workshops and discussions with Business, Product Owners, IT, and other stakeholders. Analyze requirements and translate them into detailed Functional Specification Documents (FSDs) and other functional documentation. Prepare and maintain Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs/FSDs), User Stories, Use Cases, Process Flows, Acceptance Criteria, and Requirement Traceability Matrices (RTMs) as applicable. Translate business requirements into clear requirements that can be understood and implemented by development and integration teams. Work closely with technical teams to understand system capabilities, interfaces, APIs, dependencies, and implementation constraints. Perform functional analysis, impact analysis, gap analysis, and process analysis for new requirements and change requests. Support solution/design discussions and ensure that the proposed solution adequately addresses business requirements. Work closely with UI/UX teams on mobile/web banking journeys and ensure that designs are aligned with approved business requirements. Coordinate with Development, QA, Integration, Architecture, Security, and other teams throughout the implementation lifecycle. Clarify functional requirements and resolve queries raised by developers and testing teams during implementation. Review test scenarios and test cases to ensure adequate coverage of business and functional requirements. Support SIT, UAT, defect triage, production deployment, and post-production/hypercare activities as required. Analyze production issues/incidents from a functional perspective and coordinate with relevant teams for resolution. Identify dependencies, assumptions, risks, gaps, and open points and proactively drive them to closure. Maintain proper requirement traceability and ensure that changes to requirements are documented and communicated to all stakeholders. Participate in Agile ceremonies including backlog refinement, sprint planning, daily discussions, demos, and retrospectives. Ensure timely stakeholder communication and provide clear updates on requirements, dependencies, risks, and delivery status. Mandatory Skills & Experience Strong experience in the Banking / Financial Services domain. Hands-on experience with Mobile Banking, Digital Banking, or Internet Banking applications. Strong experience in preparing Functional Specification Documents (FSDs) and detailed functional requirements. Good understanding of banking products, customer journeys, and digital banking processes. Strong understanding of the Software Development Life Cycle (SDLC) and Agile delivery methodologies. Ability to understand and discuss APIs, system integrations, interfaces, data flows, and backend dependencies with technical teams. Experience working with Development, QA, Architecture, Integration, and Product/Business teams. Strong requirements elicitation, documentation, analytical, and problem-solving skills. Excellent stakeholder-management and communication skills. Ability to independently drive requirements and coordinate across multiple teams. Preferred / Added Advantage Prior experience specifically as an IT Business Analyst within a bank or digital banking transformation program. Experience with banking domains such as Accounts, Payments, Cards, Loans/Financing, Remittances, Customer Onboarding, KYC, Digital Channels, or related banking products. Experience working on mobile and web banking customer journeys. Experience working in large-scale Agile banking transformation programs. Experience with tools such as JIRA, Confluence, Figma, or equivalent requirement/design collaboration tools.<br>Thank you for your interest in applying for this position with TCS. We will review your application and will get back to you if we are considering your interest in this opportunity.<br>Application Deadline: 30th -August-2026<br>Privacy Note:https://www.tcs.com/connect-with-tcs/privacy-policy

An Exclusive Retreat of Wellness and Singularity<br>In Partnership with Red Sea Global (RSG)<br>Opening in 2026, Jayasom Wellness Resort at Triple Bay, AMAALA will be a destination like no other—an immersive retreat for adults, families, and private residents seeking deep healing, conscious living, and meaningful connection.<br>Jayasom brings to life a haven of purpose-driven hospitality rooted in holistic health, integrative medicine, and soulful care. This wellness haven will offer tailored journeys anchored in Western science and complementary therapies—ranging from physiotherapy, fitness, and nutrition to spa treatment, mindful recreation, and traditional healing practices. Every experience is designed to restore balance, ignite vitality, and foster connection with self, others, and nature.<br>We’re assembling a pioneering team of healers, wellness practitioners, clinicians, and creatives—individuals who are passionate about elevating human potential and reshaping the future of life.<br>Join Jayasom. Redefine the future of wellness.<br>JOB PURPOSEAssist the leadership team of Jayasom (Amaala) translate the Jayasom’s strategy into actionable programs, and activities, while ensuring the right structure and operational policies and procedures are in place. Provide high level technical support and systems analysis to identify, prevent, and resolve service interruptions in the property’s networks and systems. Ambassador of the company’s wellness and sustainability culture, promote its awareness amongst team members by leading by example and living a healthy and balanced lifestyle.<br>GENERAL RESPONSIBILITIESMaintain effective communication with all levels of the organization and ensure team members have the necessary support to deliver outstanding service. Develop and maintain effective relationships with colleagues, corporate office, guests, ownership. Promote a friendly, dynamic and collaborative work environment that includes, open communication, team work, participation, trust, respect, professionalism and fun. Deliver and participate in meetings as required. Work towards exceeding company’s business targets. Take a positive, resourceful and innovative approach to every project. Carry out any other reasonable duties and responsibilities as assigned.<br>KEY OPERATIONAL RESPONSIBILITIESProvide technical expertise, leadership and project coordination services to support and maintain continuity of the property’s computer systems and networks. Monitor systems usage and needs. Research, identify, and recommend new hardware and applications that will improve the stability of systems and networks. Research, identify, and recommend new hardware, software, and applications to support future and/or complex management information system’s needs. Recommend and implement policies and practices to maximise resource utilisation. Take a lead role in the development, implementation, and maintenance of the data recovery aspects of the property’s disaster recovery plan. Analyse information to determine, recommend, and plan layout for type of computers and equipment, to ensure efficient operation and effective use of allotted space. Maintain knowledge of developments in the area of IT systems and hardware and incorporates new developments into the future systems of the resort. Continuously analyse complex business needs and recommend technical solutions. Lead and prioritize the workload of subordinates. Perform the testing and troubleshooting of application software to ensure the integration of the information system with other systems run smoothly to maximize the efficiency of the data flow and decrease redundancy of data collection activities. Maintain a working knowledge of all information systems software and provide support and training to staff on the use of application software and business processes. Review the status of services and progress of projects and present the status of the projects being delivered to the management team as required. Diagnose hardware and software problems and replace defective components. Plan, coordinate, and implement network security measures to protect data, software and hardware.<br>JOB REQUIREMENTS<br>Qualifications:BSc/BA in Information Technology or Computer Science (preferred)<br>Work Experience:Proven experience as IT Manager in a Resort environment Experience working with multicultural teams Pre-opening experience<br>Knowledge:Management of information systems Computer science Software applications Database management Trends and systems technology in the hospitality industry<br>Competencies:People management Critical and strategic thinking Ability to negotiate and influence others Problem-solving Interpersonal savvy Communication Leadership and navigation Consultation Risk management<br>Technical Skills:Project management Planning, prioritizing and administering Integration systems Analysis and information gathering Performance management Teamwork and collaboration Global and cultural awareness Organization and time management Attention to detail<br>Attitude:Positive Creative and innovative Friendly and approachable Flexible and adaptable to change Reliable Empathetic Strong work ethics and integrity<br>Disclaimer: The above statements are intended to describe the general nature and level of work being performed. This is not an exhaustive list of responsibilities. Position Descriptions are dynamic and change depending on the organizational requirements. All staff may be required to perform duties outside of their normal responsibilities as required.

المسمى الوظيفي: فني دعم<br>:الهدف من الوظيفةتقديم الدعم الفني للمستخدمين، وضمان تشغيل الأجهزة والبرامج والشبكات بكفاءة، ومعالجة الأعطال الفنية في الوقت المناسب بما يحقق استمرارية العمل.<br>:متطلبات شغل الوظيفة<br>:المؤهل العلميبكالوريوس في تكنولوجيا المعلومات: الدورات التدريبيةمكتبة البنية التحتية لتقنية المعلومات (ITIL 4 Foundation Certified): الخبرات العمليةخبرة لا تقل عن 3سنوات في الدعم الفني<br>: المهارات المطلوبةمهارات أساسية في حل المشكلات التقنيةإجادة تامة للغة الإنجليزية قراءةً وكتابةً وتحدثًامتلاك سمات شخصية ومهارات تواصل متميزة

IT Assets Manager Department: IT Infrastructure & Operations Role Overview We are seeking an experienced IT Assets Manager to lead enterprise IT Asset Management (ITAM), CMDB, infrastructure discovery, and service dependency mapping across on-premises, cloud, and hybrid environments. The role will serve as the technical and operational owner for Device42, ensuring accurate asset data, effective discovery, reliable CMDB governance, application dependency mapping, integrations, and audit readiness. Key Responsibilities Lead IT Asset Management strategy, governance, lifecycle controls, policies, and data-quality standards. Own and administer the Device42 platform, including discovery, Remote Collectors, CMDB, application/service mapping, reporting, APIs, upgrades, security, and troubleshooting. Design and manage discovery across servers, VMware, networks, storage, databases, middleware, containers, and cloud platforms. Establish CMDB data-quality, reconciliation, normalization, deduplication, ownership, and configuration-management controls. Lead application and service dependency mapping to support impact analysis, change management, capacity planning, cybersecurity, and disaster recovery. Manage integrations between Device42 and platforms such as Service Now/BMC Remedy, monitoring, vulnerability management, cloud, and automation tools. Develop dashboards and reports covering asset lifecycle, discovery coverage, CMDB health, compliance, utilization, warranties, and technology risk. Ensure asset governance, audit readiness, lifecycle management, secure disposal, and regulatory compliance. Lead the IT Assets team and collaborate with infrastructure, applications, cybersecurity, procurement, finance, ITSM, risk, audit, and business stakeholders. Manage technology vendors, support partners, SLAs, and continuous improvement initiatives. Required Qualifications & Experience Bachelor’s degree in IT, Computer Science, Information Systems, Engineering, or a related field.8–12 years of relevant IT infrastructure, ITAM, CMDB, discovery, or ITSM experience, including 3+ years in a supervisory/managerial role. Strong hands-on experience with Device42 administration, discovery, CMDB, dependency mapping, reporting, APIs, and integrations. Strong understanding of ITAM, ITIL, configuration management, CMDB governance, and infrastructure technologies. Experience with Service Now and/or BMC Remedy integrations is preferred. Working knowledge of REST APIs, JSON, SQL, Power Shell/Python, automation, and reporting. Experience in government, financial services, insurance, or other regulated environments is an advantage. Preferred Certifications Device42 training/certification ITIL 4 Foundation or higher IAITAM/CITAM/CSAM/CHAMP or equivalent ITAM certification Service Now Discovery/Service Mapping, BMC, cloud, VMware, ISO 27001/20000, COBIT, or cybersecurity certifications Key Competencies IT Asset Management | Device42 | CMDB | Infrastructure Discovery | Service Dependency Mapping | ITIL | Service Now/BMC | Automation & APIs | Data Quality | Governance & Compliance | Team Leadership

IT Assets Manager Department: IT Infrastructure & Operations Role Overview We are seeking an experienced IT Assets Manager to lead enterprise IT Asset Management (ITAM), CMDB, infrastructure discovery, and service dependency mapping across on-premises, cloud, and hybrid environments. The role will serve as the technical and operational owner for Device42, ensuring accurate asset data, effective discovery, reliable CMDB governance, application dependency mapping, integrations, and audit readiness. Key Responsibilities Lead IT Asset Management strategy, governance, lifecycle controls, policies, and data-quality standards. Own and administer the Device42 platform, including discovery, Remote Collectors, CMDB, application/service mapping, reporting, APIs, upgrades, security, and troubleshooting. Design and manage discovery across servers, VMware, networks, storage, databases, middleware, containers, and cloud platforms. Establish CMDB data-quality, reconciliation, normalization, deduplication, ownership, and configuration-management controls. Lead application and service dependency mapping to support impact analysis, change management, capacity planning, cybersecurity, and disaster recovery. Manage integrations between Device42 and platforms such as Service Now/BMC Remedy, monitoring, vulnerability management, cloud, and automation tools. Develop dashboards and reports covering asset lifecycle, discovery coverage, CMDB health, compliance, utilization, warranties, and technology risk. Ensure asset governance, audit readiness, lifecycle management, secure disposal, and regulatory compliance. Lead the IT Assets team and collaborate with infrastructure, applications, cybersecurity, procurement, finance, ITSM, risk, audit, and business stakeholders. Manage technology vendors, support partners, SLAs, and continuous improvement initiatives. Required Qualifications & Experience Bachelor’s degree in IT, Computer Science, Information Systems, Engineering, or a related field.8–12 years of relevant IT infrastructure, ITAM, CMDB, discovery, or ITSM experience, including 3+ years in a supervisory/managerial role. Strong hands-on experience with Device42 administration, discovery, CMDB, dependency mapping, reporting, APIs, and integrations. Strong understanding of ITAM, ITIL, configuration management, CMDB governance, and infrastructure technologies. Experience with Service Now and/or BMC Remedy integrations is preferred. Working knowledge of REST APIs, JSON, SQL, Power Shell/Python, automation, and reporting. Experience in government, financial services, insurance, or other regulated environments is an advantage. Preferred Certifications Device42 training/certification ITIL 4 Foundation or higher IAITAM/CITAM/CSAM/CHAMP or equivalent ITAM certification Service Now Discovery/Service Mapping, BMC, cloud, VMware, ISO 27001/20000, COBIT, or cybersecurity certifications Key Competencies IT Asset Management | Device42 | CMDB | Infrastructure Discovery | Service Dependency Mapping | ITIL | Service Now/BMC | Automation & APIs | Data Quality | Governance & Compliance | Team Leadership

<h3 >About the Role</h3> <p >People Group Arabia is seeking an experienced <strong >Senior IT Manager</strong> to join its team in Riyadh, Saudi Arabia. This full-time position requires 5-10 years of relevant experience and involves leading enterprise IT operations, driving cybersecurity and digital workplace initiatives, and providing essential support for a rapidly growing business with expansion plans.</p> <h3 >Role Overview</h3> <p >The Senior IT Manager will function as a hands-on technology leader, responsible for combining strategic thinking with operational excellence. The role operates within a fast-paced and dynamic environment, focusing on delivering robust IT solutions that support business objectives.</p> <h3 >Key Responsibilities</h3> <ul > <li >Lead end-to-end IT operations across multiple offices and business locations.</li> <li >Manage Microsoft 365, Azure, Entra ID, Intune, networking, servers, and modern workplace technologies.</li> <li >Ensure the availability, performance, and security of business-critical systems.</li> <li >Drive cybersecurity, compliance, disaster recovery, and business continuity initiatives.</li> <li >Oversee IT infrastructure for new office openings, business launches, and corporate events.</li> <li >Manage IT budgets, procurement, software licensing, and third-party vendors.</li> <li >Provide executive-level technology support and ensure meeting rooms and collaboration technologies operate seamlessly.</li> <li >Lead, mentor, and develop a high-performing IT team while fostering a service-driven culture.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Proven experience managing multi-site IT operations.</li> <li >Excellent stakeholder management and communication skills.</li> <li >Experience within the real estate, construction, or another fast-paced multinational environment is preferred.</li> </ul> <h3 >Work Environment</h3> <p >This is a full-time position based in Riyadh, Saudi Arabia. The role involves working within a dynamic international organization.</p> <h3 >Application</h3> <p >Candidates who are proactive IT leaders focused on delivering secure, scalable technology solutions that enable business growth are encouraged to apply. Salary for this position will be discussed during the interview process.</p>

IT Consultant – IT Cost Optimization (Contract role) Riyadh, Saudi Arabia | On-site, Full-time | 3-4 Month Contract | Immediate Start<br>Role Overview:We're looking for an IT Consultant to join a cost optimization engagement with a top consulting firm, focused on identifying waste and inefficiency across IT spend (Cap Ex & OpEx). This is not a procurement or vendor-negotiation role, we need someone who understands banking IT environments deeply enough to assess whether solutions are being used effectively, over-provisioned, redundant, or could run better with improved processes. You'll translate technical and operational findings into clear, data-driven recommendations for senior stakeholders.<br>Key Responsibilities:Review the bank's IT architecture and application landscape, what's deployed, how it's used, and which banking products run on which platforms Assess IT solutions and infrastructure for waste, redundancy, underutilization, and process inefficiencies Analyze usage and consumption data (licenses, infrastructure capacity, cloud usage, support tickets) to detect overuse, underuse, and optimization potential Break down IT cost structures into cost drivers, distinguishing fixed vs. variable costs and root causes of inefficiency Engage with internal IT stakeholders to validate findings and understand how systems are actually used day-to-day Build clear, data-driven business cases and savings trackers to quantify opportunities Support implementation follow-up, tracking savings realization and flagging risks<br>What We're Looking For:4-6+ years as a Technology/IT Business Analyst, IT Consultant, or similar role within banking or financial services , assessing IT systems, usage, and cost efficiency (not primarily vendor sourcing/procurement) Strong understanding of banking IT architecture and how business/technical teams actually use systems Proven ability to identify inefficiencies and translate technical findings into business recommendations Comfortable presenting to senior stakeholders and C-level executives Advanced Power Point and Excel skills; able to build presentations and business cases independently Bachelor's/Master's in IT, Engineering, Business, or Finance Fluent English (Arabic a plus)<br>If you match the above and are interested, hit the APPLY button!

<p>Provide daily technical support and troubleshoot hardware/software issues. Install, configure, and maintain computers, printers, projectors, and smart boards. Support school networks, email, Microsoft 365, and educational systems. Maintain IT equipment, software, and asset records. Assist with classroom technology, exams, and school events. Ensure basic cybersecurity, data protection, and regular system updates. Manage and follow up on IT support requests and incidents. Coordinate with external IT vendors when required.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in IT, Computer Science, or a related field. 1 3 years of IT support experience; school experience is preferred. Good knowledge of Windows, Microsoft 365, hardware, and basic networking. Strong troubleshooting, communication, and customer-service skills. Ability to work under pressure and support users professionally.</p>

<h3 >About the Role</h3> <p >Reza Investment Company is seeking an <strong >IT Specialist</strong> to join its team in the Makkah region, covering operations in both Jeddah and Makkah. This full-time position requires a professional with 2-5 years of relevant experience to support day-to-day IT operations within an IT Service Management (ITSM) environment.</p> <h3 >Role Context and Scope</h3> <p >The IT Specialist will play a crucial role in ensuring the smooth functioning of IT services. This position demands strong execution and accountability, operating across multiple IT domains while managing tasks under real business pressure to maintain operational efficiency.</p> <h3 >Key Responsibilities</h3> <ul > <li >Handle IT tickets and service requests in line with ITSM practices, including incident, request, and basic problem handling.</li> <li >Provide Level 1 / Level 2 support for end-user issues, Office 365, Active Directory (user management, basic troubleshooting), and basic networking issues (LAN, connectivity, troubleshooting).</li> <li >Coordinate with internal IT teams and external vendors as required to resolve issues and implement solutions.</li> <li >Support applications and business users across various departments within the company.</li> <li >Work across two physical locations, the Head Office and the Factory, on different days as operational needs dictate.</li> <li >Maintain proper documentation for IT processes and adhere to defined IT procedures.</li> </ul> <h3 >Required Qualifications</h3> <ul > <li >Bachelor’s degree in an IT-related field.</li> <li >2-5 years of professional experience in an IT support or operations role.</li> </ul> <h3 >Essential Skills and Attributes</h3> <ul > <li >Demonstrated ability to work effectively under pressure.</li> <li >Proven capacity to manage multiple priorities concurrently.</li> <li >Strong willingness to learn and adapt in a dynamic, fast-paced operational environment.</li> </ul> <h3 >Work Environment and Location</h3> <p >This is a full-time position within Reza Investment Company, primarily based in the Makkah region. The role requires flexibility to work across two key physical locations, the Head Office and the Factory, on different days to ensure comprehensive IT support.</p>

<p>Urgently looking for IT Administrator who is good at installation, Configuration, troubleshooting, IT asset Management, IT Procurement etc.</p><p><strong>Desired Candidate Profile</strong></p><p>If interested please share to HR Manager EMAIL_ADDRESS-mine.com,whatsup PHONE_NUMBER your profile.</p>

Company Description:Midana Exploration Company (MEC) is a resource exploration and development company and a subsidiary of Australia’s leading private mining enterprise, Hancock Prospecting. Operating at the forefront of the Middle East’s rapidly expanding mining sector, MEC is dedicated to unlocking the vast mineral potential of the highly prospective Arabian-Nubian Shield.<br>Our core focus is to rapidly and safely transition high-potential exploration targets into world-class operational mining assets. We achieve this by combining Hancock Prospecting’s demonstrated track record in exploration, mega-project delivery, technology, and operational excellence with deep local partnerships. Through our landmark joint ventures with highly regarded Saudi resource companies, and our own targeted exploration prospects, we are developing a new benchmark for resource development while also actively contributing to the development of the resource sector in Saudi.<br>Role Description:Level 2 IT Systems Engineer is responsible for developing, implementing and maintaining the company website and document management system via Share Point or a propriety system, and supporting the Manager ITC’s strategy/digital roadmap across all KSA operations. The role ensures that 2nd level support is provided for all ITC services, systems and infrastructure effectively support corporate, project and field-based users across all locations, while operating in accordance with Company ITC standards and applicable KSA regulatory and cybersecurity requirements. The role is key to supporting the Manager, ITC and all users minimizing technology risk, ensuring operational readiness and enabling safe, secure and efficient project delivery.<br>This role requires very limited travel to field and operational locations across KSA to support business operations, assess end user requirements.<br>Key Responsibilities:ICT Document Management System (DMS) Develop and execute a DMS strategy and support the digital roadmap for business mobilization, operational readiness and long-term organizational objectives Assist in promoting the IT-as-a-Service culture across the organization, ensuring a customer-focused, responsive and value-driven approach to technology service delivery for all users<br>Support Manager, ITCAssist the ITC Manager with their responsibilities and tasks Carry out instructions and assignments given by the Manager, ITC and other MEC managers Help coordinate and manage IT/ICT support activities Support the manager with technical issues, projects, reports, and service delivery for the organization Take responsibility for specific tasks or projects delegated Act as back-to-back ITC Manager when ITC Manager is on rostered leave as required<br>ITC Governance Assist establishing and maintaining appropriate cybersecurity, data governance, business continuity and ITC risk controls Assist in ensuring compliance with applicable KSA regulatory, cybersecurity, data protection, Personal Data Protection Law (PDPL) and localization requirements<br>Partnerships Support and maintain strong relationships with KSA leadership and business functions to understand, prioritize and deliver technology requirements Support and maintain effective relationships with ITC vendors, suppliers and strategic technology partners, ensuring performance, service quality and commercial value<br>Identify Technology Gaps Proactively anticipate technology requirements, identify capability and infrastructure gaps, and implement solutions to mitigate risks and support business growth<br>Experience:Minimum 5 years of demonstrated experience implementing and managing Document Management Systems (DMS) in a mining or exploration company of similar size and complexity Proven experience leading the development, implementation, creation, and ongoing maintenance of a DMSProven experience providing Level 2 IT Systems Engineer support for a wide range of company user requirements and technical issues<br>Qualifications:Mandatory Diploma or Degree in ITC<br>Desirable HTML4 and CSS qualifications — Knowledge or formal training in basic web development Backend Node.js, SQL, Mongo DB, Rest API<br>Functional & Technical Skills:Strong web development, DMS programming, and system administration skills Strong Level 2 IT support and technical troubleshooting abilities Good knowledge of backup, disaster recovery, data protection, recovery, and restoration processes Strong diagnostic skills with the ability to identify root causes, resolve technical issues, and determine appropriate escalation pathways Strong problem-solving and analytical skills with a proactive approach to improving IT systems, processes, and service delivery Strong communication, training, and stakeholder engagement skills, with the ability to support users and promote effective technology adoption Strong documentation and record-keeping skills, including maintaining ITC system documentation, configurations, assets, procedures, and technical records Ability to support the Manager, ITC with ITC operations, projects, technical issues, and other assigned responsibilities<br>Work Location & Travel The role is Jeddah head office based with very limited site trips to understand and support end user requirements.

<h3 >About the Role</h3> <p >Reza Investment Company is seeking an <strong >IT Specialist</strong> to join its team in the Makkah region, covering operations in both Jeddah and Makkah. This full-time position requires a professional with 2-5 years of relevant experience to support day-to-day IT operations within an IT Service Management (ITSM) environment.</p> <h3 >Role Context and Scope</h3> <p >The IT Specialist will play a crucial role in ensuring the smooth functioning of IT services. This position demands strong execution and accountability, operating across multiple IT domains while managing tasks under real business pressure to maintain operational efficiency.</p> <h3 >Key Responsibilities</h3> <ul > <li >Handle IT tickets and service requests in line with ITSM practices, including incident, request, and basic problem handling.</li> <li >Provide Level 1 / Level 2 support for end-user issues, Office 365, Active Directory (user management, basic troubleshooting), and basic networking issues (LAN, connectivity, troubleshooting).</li> <li >Coordinate with internal IT teams and external vendors as required to resolve issues and implement solutions.</li> <li >Support applications and business users across various departments within the company.</li> <li >Work across two physical locations, the Head Office and the Factory, on different days as operational needs dictate.</li> <li >Maintain proper documentation for IT processes and adhere to defined IT procedures.</li> </ul> <h3 >Required Qualifications</h3> <ul > <li >Bachelor’s degree in an IT-related field.</li> <li >2-5 years of professional experience in an IT support or operations role.</li> </ul> <h3 >Essential Skills and Attributes</h3> <ul > <li >Demonstrated ability to work effectively under pressure.</li> <li >Proven capacity to manage multiple priorities concurrently.</li> <li >Strong willingness to learn and adapt in a dynamic, fast-paced operational environment.</li> </ul> <h3 >Work Environment and Location</h3> <p >This is a full-time position within Reza Investment Company, primarily based in the Makkah region. The role requires flexibility to work across two key physical locations, the Head Office and the Factory, on different days to ensure comprehensive IT support.</p>

Job Purpose: The role acts as the primary IT point of contact responsible for implementing and supporting cybersecurity requirements within the IT function<br>Key Responsibilities: <br>IT Governance: Develop, maintain, and continuously improve the IT Governance Framework based on ISO 27001, ISO 22301, COBIT, and ITIL. Policies & Compliance: Govern IT policies, procedures, standards, and controls, ensuring alignment with cybersecurity and international standards. IT Process Governance: Establish and oversee ITIL processes including change, incident, problem, configuration, asset, and service management. Control & Performance Monitoring: Monitor compliance with governance controls, SLAs/OLAs, configuration standards, operational procedures, and performance metrics. Change & Incident Governance: Ensure changes and incidents are properly assessed, approved, documented, resolved, reviewed, and subject to lessons learned. Asset & Documentation Governance: Ensure accurate IT asset inventories and secure, version-controlled management of IT documentation, configurations, SOPs, architecture, and DR materials. Business Continuity & DR: Oversee ISO 22301 requirements, including BIAs, continuity requirements, DR documentation, testing, and readiness. Vendor Governance: Monitor third-party compliance, contractual obligations, SLAs, and business continuity requirements. Audit & Risk Management: Coordinate internal/external ISO audits, track findings and corrective actions, and ensure IT-related cybersecurity and risk-treatment actions are completed. Reporting & Leadership: Prepare governance dashboards and reports covering compliance, audit actions, SLA performance, service maturity, risks, and continuity readiness for senior leadership. Stakeholder Management: Collaborate with Cybersecurity, Enterprise Architecture, and IT Operations to embed governance and security requirements into projects, changes, and technology implementations. Awareness & Training: Deliver governance and compliance awareness programs covering ISO requirements, ITIL, change management, service management, and policies. Continuous Improvement: Identify process gaps, operational risks, audit recommendations, and regulatory changes, and drive ongoing improvements to the IT governance program.<br>Qualifications: Bachelor’s degree in IT, Information Systems, Computer Science, or a related field.5–8 years of experience in IT governance, IT compliance, IT risk management, or IT service management. Strong experience implementing and maintaining ISO 27001 ISMS and ISO 22301 BCMSExperience in drafting policies, developing processes, and managing governance documentation.

???? Green Start Hiring | IT Services Sales Manager / Senior Sales Manager???? Location: Saudi Arabia | GCC Markets Candidate should be able to speak Arabic???? Hiring for a Leading MNC IT Services Company We are looking for result-driven Sales Professionals with strong experience in the GCC market, bringing expertise in both hunting and account management, with a focus on IT Services & Quality Assurance (QA) Services sales.???? Key Responsibilities:✔ Drive new business (hunting) across GCC countries✔ Manage and expand existing enterprise accounts (account management/farming)✔ Sell IT Services – Digital, Cloud, Data, Cybersecurity, Managed Services & Quality Assurance (QA/Testing Services)✔ Build strong CXO-level relationships✔ Own end-to-end sales cycle – lead generation to deal closure✔ Collaborate with delivery teams for solution positioning & deal success???? Ideal Profile:✔ Proven experience in IT Services Sales in GCC (Dubai-based preferred)✔ Strong track record in new logo acquisition + account growth✔ Experience in selling QA / Testing Services along with IT services✔ Exposure to enterprise & large deals✔ Strong negotiation, presentation & stakeholder management skills✔ Ability to thrive in a target-driven environment???? Why Apply?✨ Opportunity with a top-tier MNC IT Services organization✨ Exposure to global clients & large-scale deals✨ Attractive incentives + high growth career path???? Share your profile at greenstart-hr@greenstartjobs.com or DM directly

This local IT support role assists China HQ in rolling out global IT standards. You will deliver day-to-day IT support, equipment maintenance, basic network support and asset register management for office and retail stores.<br>Key Responsibilities<br><br>Assist in implementing corporate IT standards, policies and security controls; support project execution, data collection and corrective action implementation;Support IT infrastructure deployment for offices and retail sites, including site survey, hardware racking, cable management and basic system initialisation;Perform standardised PC deployment, software installation, routine maintenance and endpoint troubleshooting;Conduct regular inspection and maintenance for AV systems, access control, CCTV, IP phones and multi-function printers;Support administration of DNS and DHCP services; troubleshoot common network issues on user endpoints;Support full lifecycle IT asset management: maintain inventory records, goods receipt, stocktaking, maintenance follow-up and asset retirement documentation;Assist with daily monitoring, user permission administration support and routine checks on AD, email, NAS, virtualisation and PBX systems;Support HQ security and network teams with on-site activities; assist in communication with local regulators, external auditors and third-party vendors, and report on-site status and issues in a timely manner;Maintain operational logs, technical documents and SOPs to implement standardised local IT procedures<br><br><br>Requirements<br><br>Proactive and execution-oriented; follow defined procedures for daily IT tasks and report identified issues promptly;Able to prioritise daily support tickets; escalate unresolved issues in a timely manner to achieve proper closure;Practical knowledge of PC hardware, Windows OS and mac OS, common office software; experience with OS reinstallation and endpoint troubleshooting;Basic understanding of TCP/IP, DHCP, DNS and capable of resolving typical office network faults;Hands-on IT skills to complete equipment installation and maintenance following standard operating procedures;Basic awareness of Windows Server, Active Directory, email, NAS and virtualisation; relevant working experience is a plus;Fluent in Arabic and English. Able to collaborate in a multicultural environment<br><br>Please note: Please note that only candidates selected for further consideration will receive a response.