Food industries engineer Jobs - Makkah Saudi

The House Hotel, Jeddah<br><br><strong>About Kerten Hospitality<br><br></strong>Kerten Hospitality (KH) is an end-to-end lifestyle hospitality operator creating bespoke destinations, lodging, experiences and communities while optimising operations and driving profitability for savvy investors with a strong commitment to sustainability. KH transforms destinations through impactful partnerships with Lodging, Food &amp; Beverage, Retail, Entertainment, Art and Wellness brands with a focus on building Ecosystems, and unique community-centric destinations, which connect International &amp; local travellers. The Group’s current pipeline of lodging includes projects in numerous countries in the Middle East, Europe, and North Africa region. An expanding development pipeline of more than 55 lodging projects representing over 4,500 keys planned across our international development pipeline.<br><br>Our Impact Every destination we develop and every concept we bring to life is driven by purpose and rooted in ESG, locality, sustainability, innovation, meaningful collaborations, that nurture ecosystems supporting community growth, guided by our values of <strong>Connection, Curation, Innovation, and Leading the Way</strong>.<br><br><strong>About The Property<br><br></strong><strong>The House Hotel Jeddah King Road<br><br></strong>Positioned along the energy of the Red Sea coastline, The House Hotel Jeddah is conceived as a contemporary urban escape — where coastal lifestyle meets modern hospitality.<br><br>With 129 carefully curated rooms, the property brings together comfort, design, and effortless living, anchored by a vibrant signature restaurant that acts as both a social hub and a culinary destination.<br><br><strong>Location:<br><br></strong>On Saudi Arabia’s western shore, Jeddah stands as one of the Kingdom’s most dynamic cities — a place where seaside living, culture, and modern life intersect.<br><br>From the lively Jeddah Corniche to the historic streets of Al-Balad, a UNESCO World Heritage site, the city offers a unique blend of heritage and contemporary experiences.<br><br>Jeddah is served by King Abdulaziz International Airport (JED), located approximately 20 km from the city center, ensuring strong connectivity both regionally and internationally.<br><br><strong>Key Responsibilities<br><br></strong><ul><li>Develop and implement revenue management strategies to maximize hotel revenue, profitability, and market share.</li><li>Manage pricing, inventory, availability, and distribution across all channels based on demand patterns and market conditions.</li><li>Prepare and maintain accurate revenue forecasts, budgets, and performance reports.</li><li>Monitor key performance indicators including Occupancy, ADR, RevPAR, RGI, MPI, and ARI.</li><li>Conduct regular competitor and market analysis to identify trends, opportunities, and potential risks.</li><li>Optimize room rates and inventory across direct channels, OTAs, GDS, and other distribution platforms.</li><li>Lead regular revenue and commercial strategy meetings, providing recommendations based on performance and market data.</li><li>Work closely with Sales, Marketing, Reservations, Front Office, and Finance teams to align commercial strategies and maximize revenue opportunities.</li><li>Analyze booking pace, pickup, segmentation, channel performance, cancellations, and length-of-stay patterns to support pricing decisions.</li><li>Manage rate structures, restrictions, promotions, packages, and demand-based pricing strategies.</li><li>Support pre-opening or seasonal ramp-up activities, including system configuration, market positioning, pricing strategy, and revenue procedures.</li><li>Provide actionable revenue insights and recommendations to hotel management and ownership to support strategic decision-making.<br><br></li></ul><strong>Experience &amp; Skills<br><br></strong><ul><li>Bachelor’s degree in Hospitality Management, Business Administration, Finance, or a related field, or equivalent professional experience.</li><li>Minimum 5 years of experience in hospitality, with solid experience in revenue management and at least 2 years in a managerial or supervisory role.</li><li>Strong knowledge of hotel revenue management, pricing strategies, forecasting, budgeting, and distribution.</li><li>Strong understanding of key hotel performance metrics, including ADR, RevPAR, Occupancy, RGI, MPI, and ARI.</li><li>Experience working with PMS, RMS, CRS, channel managers, and distribution platforms.</li><li>Strong analytical skills with the ability to interpret market and performance data and translate insights into commercial actions.</li><li>Advanced proficiency in Excel and revenue reporting/analytics tools.</li><li>Experience in hotel pre-opening, repositioning, or seasonal operations is a significant advantage.</li><li>Strong communication and collaboration skills with the ability to work effectively across commercial and operational departments.</li><li>Fluent in English; Arabic is an advantage.<br><br></li></ul>JOINING OUR TEAM MEANS<br><br><ul><li>Competitive Compensation: A rewarding package tailored to your experience.</li><li>Career Growth: Opportunities for advancement within our dynamic organisation.</li><li>Inclusive Environment: A vibrant and inclusive workplace that encourages collaboration.</li><li>Shared Purpose: Working with passionate people who live our values every day — connecting, innovating, curating, and leading the way together.<br><br></li></ul>Apply CRAFT YOUR CAREER. - Kerten Hospitality

<strong>Job Description<br><br></strong><strong>Exceptional Hospitality Starts with You<br><br></strong>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a <strong>Outlet Manager</strong>, you’re not just managing daily operations for one of our hotel dining outlets – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br><strong>Responsibilities<br><br></strong>Here's what you'll do during a typical day:<br><br><ul><li>Lead daily operations: Manage outlet operations, including guest service standards, product quality, inventory, cost controls, profitability, marketing, budgeting, and enforcing policies and procedures</li><li>Deliver exceptional guest experiences: Monitor service and product quality, assess guest satisfaction, address issues, and identify opportunities to continuously improve the dining experience</li><li>Inspire and develop the team: Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team </li><li>Drive revenue growth: Implement innovative marketing strategies, up-selling techniques, and promotional initiatives to maximize food and beverage sales and profitability</li><li>Recruit and onboard talent: Lead hiring efforts, conduct interviews, and train new team members to maintain high service standards and operational excellence</li><li>Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing<br><br></li></ul><strong>Qualifications<br><br></strong><strong>What It Takes to Make the Stay<br><br></strong>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of <strong>Hospitality</strong>. Acting with <strong>Integrity</strong> and always doing the right thing. Inspiring others through <strong>Leadership</strong>. A belief that <strong>Teamwork</strong> drives the best outcomes. A sense of <strong>Ownership</strong> and accountability. And a focus on the <strong>Now</strong>, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br><strong>About Us<br><br></strong><strong>Join an Award-Winning Workplace Culture<br><br></strong>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.<br><br><strong>About The Team<br><br></strong><strong>How We’ll Help You Thrive<br><br></strong><strong>Benefits<br><br></strong>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:<br><br>Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program<br><br>Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents<br><br>Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care<br><br>Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).<br><br><ul><li>Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</li></ul>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! You are a dynamic leader who manages a team of stewards, oversees operations, and drives service excellence. As a stewarding supervisor, you’re not just directly overseeing the steward team during shifts – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here’s what you’ll do during a typical day:</h4> <ul> <li><strong>Supervise daily back-of-house operations:</strong> Oversee utility stewards, dishwashers, and temporary staff to ensure timely transport and cleaning of utensils and serviceware for restaurant and banquet operations</li> <li><strong>Maintain cleanliness and organization:</strong> Supervise cleaning of back-of-house spaces to uphold sanitation and hygiene standards</li> <li><strong>Support inventory and equipment needs:</strong> Ensure proper inventory levels, manage equipment storage and distribution, and coordinate the timely delivery of food and equipment for all functions</li> <li><strong>Support team performance and development:</strong> Assist with day-to-day team oversight, scheduling shifts, coaching and professional development, conducting evaluations, and recognizing achievements</li> <li><strong>Monitor and report on performance metrics:</strong> Track breakage and loss reports, update operating manuals, and assist with monthly inventories to support cost controls and efficiency improvements</li> <li><strong>Collaborate across teams:</strong> Partner with kitchen, bar, and restaurant teams to ensure seamless service, assisting team members where needed</li> <li><strong>Uphold regulatory standards:</strong> Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being</li> </ul> <h4>Core values</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p> <ul> <li>A passion for spreading the light and warmth of hospitality.</li> <li>Acting with integrity and always doing the right thing.</li> <li>Inspiring others through leadership.</li> <li>A belief that teamwork drives the best outcomes.</li> <li>A sense of ownership and accountability.</li> <li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li> </ul> <h4>Minimum qualifications</h4> <ul> <li>Middle school diploma equivalent or above</li> <li>At least 3 years of working experience in a 5-star category hotel</li> <li>Minimum of 2 years as a stewarding team leader in an international brand hotel</li> <li>Knowledgeable in HACCP</li> </ul> <h4>How we’ll help you thrive</h4> <p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p> <ul> <li>Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program</li> <li>Paid parental leave – Because family matters. We offer paid leave for eligible team members, including partners and adoptive parents</li> <li>Crisis concierge – In times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care</li> <li>Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members to care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP).</li> </ul> <p><em>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</em></p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<h3 >About Asrar United</h3> <p >Established in 2009 and headquartered in Jeddah, Asrar United is a prominent hospitality and catering company in Saudi Arabia. The company specializes in luxury catering, fine dining, and large-scale food service solutions. Through its portfolio of premium brands, Asrar United serves a diverse client base including corporate, government, hospitality, healthcare, and private sectors, delivering culinary experiences for intimate gatherings, major events, and long-term catering operations.</p> <h3 >The Opportunity: Business Development Executive</h3> <p >Asrar United is seeking a <strong >Business Development Executive</strong> to join its team in Jeddah. This full-time, on-site role is central to identifying, developing, and securing new business opportunities across catering, hospitality, corporate, government, healthcare, and event sectors. The successful candidate will leverage an established network to build strategic partnerships and convert opportunities into long-term client relationships.</p> <h3 >Key Responsibilities</h3> <ul > <li >Identify and pursue new business opportunities across corporate, government, healthcare, industrial, hospitality, and event sectors.</li> <li >Leverage a professional network to secure meetings with key decision-makers and generate qualified business opportunities.</li> <li >Build, maintain, and manage a sales pipeline through networking, referrals, prospecting, and relationship development.</li> <li >Conduct client meetings to understand requirements and present tailored catering and hospitality solutions.</li> <li >Prepare and present commercial proposals in collaboration with internal stakeholders.</li> <li >Negotiate contracts and successfully close profitable business opportunities.</li> <li >Work closely with Operations, Finance, and Marketing teams to ensure proposals are commercially viable and operationally achievable.</li> <li >Represent Asrar United at exhibitions, networking events, and industry forums.</li> <li >Maintain accurate CRM records, sales forecasts, and periodic pipeline reports.</li> <li >Develop long-term client relationships that generate repeat business and strategic partnerships.</li> </ul> <h3 >Candidate Profile and Requirements</h3> <p >The ideal candidate will possess 2-5 years of relevant experience and demonstrate the following attributes:</p> <ul > <li >A proven ability to build relationships and create new business opportunities.</li> <li >Confidence in engaging with senior decision-makers and key stakeholders.</li> <li >Commercially driven with a track record of developing and closing business.</li> <li >Self-motivated and capable of working independently.</li> <li >Focused on building long-term client relationships rather than one-time transactions.</li> <li >An established professional network in Saudi Arabia.</li> <li >Demonstrated experience generating new business opportunities within the catering, hospitality, corporate, healthcare, government, or events sectors.</li> </ul> <h3 >Collaboration and Strategic Impact</h3> <p >This role requires close collaboration with Operations, Finance, and Marketing teams to develop commercially competitive proposals and ensure a seamless transition from sales to project execution. The Business Development Executive will also represent Asrar United at networking events, exhibitions, and industry gatherings, contributing to brand visibility and maintaining a robust sales pipeline to achieve revenue targets.</p> <h3 >Work Environment and Location</h3> <p >This is a full-time, on-site position based in <strong >Jeddah, Makkah</strong>. The role operates within a dynamic environment focused on delivering exceptional culinary experiences and expanding market presence across Saudi Arabia.</p>

<h3 >About the Role</h3> <p >The Ritz-Carlton Hotel Company, *** is seeking a General Manager for its property in Jeddah, Makkah. This full-time executive role involves leading all aspects of hotel operations, ensuring alignment with brand standards, and driving performance across operational excellence, commercial results, guest satisfaction, and talent development.</p> <h3 >Key Responsibilities</h3> <ul > <li ><strong >Strategic Leadership:</strong> Provide overall leadership and direction for all hotel operations, ensuring alignment with Ritz-Carlton brand standards and Marriott International objectives. Develop and execute strategic business plans to drive revenue growth, market share, profitability, and guest loyalty. Foster a culture of excellence, innovation, accountability, and service leadership throughout the property.</li> <li ><strong >Operations Excellence:</strong> Ensure exceptional execution across Rooms, Food &amp; Beverage, Spa, Engineering, Security, and other operational departments. Champion guest satisfaction initiatives, delivering memorable luxury experiences and consistently exceeding guest expectations. Maintain the highest standards of quality, safety, compliance, and operational efficiency.</li> <li ><strong >Commercial Performance:</strong> Lead revenue optimization strategies across all business segments. Partner closely with Sales, Marketing, Revenue Management, and Distribution teams to maximize RevPAR, ADR, occupancy, and overall hotel profitability. Identify new business opportunities and strengthen relationships with key customers, owners, travel partners, and local stakeholders.</li> <li ><strong >Talent Leadership:</strong> Recruit, develop, and retain high-performing leadership teams. Create an inclusive and engaging work environment that supports employee growth and succession planning. Drive employee engagement and uphold Marriott International's culture and values.</li> <li ><strong >Financial Management:</strong> Deliver annual budget and financial targets while ensuring effective cost control and resource management. Monitor financial performance, analyze business trends, and implement corrective actions as required. Ensure sound asset management and long-term value creation.</li> <li ><strong >Owner &amp; Stakeholder Relations:</strong> Maintain strong relationships with hotel ownership and key stakeholders. Provide regular business updates, strategic recommendations, and operational insights. Represent the hotel within the local business community and luxury hospitality market.</li> </ul> <h3 >Required Qualifications</h3> <ul > <li >Bachelor's degree in Hospitality Management, Business Administration, or a related field.</li> <li >Minimum 5+ years of experience as a General Manager within a luxury hotel environment.</li> <li >Significant leadership experience in either Sales &amp; Marketing or Hotel Operations.</li> <li >Proven success managing luxury hotels within internationally recognized brands.</li> <li >Strong financial acumen with demonstrated ability to drive revenue growth and profitability.</li> <li >Experience leading large and diverse teams in complex hospitality environments.</li> </ul> <h3 >Preferred Experience</h3> <ul > <li >Experience within the Middle East or GCC hospitality market.</li> <li >Luxury brand experience.</li> <li >Proven track record of delivering exceptional guest satisfaction scores and strong financial results.</li> </ul> <h3 >The Opportunity</h3> <p >This role offers the opportunity to lead a prestigious luxury hotel in Saudi Arabia, contributing to the Kingdom's evolving luxury hospitality landscape. The General Manager will shape guest experiences, drive commercial success, and develop world-class talent within Marriott International's luxury portfolio.</p> <h3 >Work Type and Location</h3> <p >This is a full-time position based in Jeddah, Makkah.</p>

<strong>Company Description<br><br></strong>We are far more than a worldwide leader in hospitality. We welcome you as you are and offer opportunities to find a role and brand that truly match your personality and aspirations. At Ennismore, we are committed to supporting your growth and learning every day, ensuring that your work brings purpose and fulfillment to your life. During your journey with us, you will have the opportunity to explore limitless possibilities, shape your own story, and help us imagine the future of hospitality together.<br><br>Rixos Murjana is a self-contained paradise where everything you desire is effortlessly within reach. Consistently offering guests hospitality experiences that transcend the ordinary, this new Rixos Hotels’ property in Saudi Arabia is set to redefine hotel stays in the Kingdom. Spanning 275,000 square metres, the very best of indulgence, relaxation, and adventure come together in an All-Inclusive experience like no other- all-encompassing, uncompromising, and unmatched.<br><br><strong>Job Description<br><br></strong>About the Role<br><br>The Executive Secretary / Personal Assistant provides comprehensive administrative and secretarial support to the Regional General Manager. The role involves handling confidential and sensitive information and requires a high level of discretion, professionalism, organization, and integrity.<br><br>The position is responsible for the smooth day-to-day administration of the Executive Office, including scheduling, correspondence, filing, meeting coordination, information flow, reporting, and follow-up. The Executive Secretary may also provide administrative support to other key Department Heads in accordance with internal hotel requirements.<br><br>Key Responsibilities<br><br>Executive Office &amp; Administration<br><br><ul><li>Provide comprehensive secretarial and administrative support to the Regional General Manager.</li><li>Manage calendars, appointments, meetings, correspondence, and daily office activities.</li><li>Prepare business correspondence, memoranda, reports, forms, and confidential documents.</li><li>Maintain an organized filing and document management system.</li><li>Answer and channel telephone calls and receive and screen visitors and office callers.</li><li>Receive, sort, distribute, and dispatch incoming and outgoing correspondence.</li><li>Ensure the proper handling and maintenance of office equipment and supplies.</li><li>Maintain the cleanliness and organization of the Executive Office.<br><br></li></ul>Meetings &amp; Information Management<br><br><ul><li>Attend meetings and prepare accurate minutes and meeting notes.</li><li>Maintain records of daily briefings, follow-ups, and important information for the Regional General Manager.</li><li>Ensure effective information flow between the Executive Office and relevant hotel departments.</li><li>Ensure that internal memos and communications are properly distributed and reach the relevant departments.</li><li>Prepare daily updates on major hotel activities for the Regional General Manager during their absence.</li><li>Proactively identify and communicate relevant issues, ideas, and areas for improvement.<br><br></li></ul>Duty Manager &amp; Department Heads Coordination<br><br><ul><li>Coordinate the distribution, filing, and information flow of Duty Manager reports.</li><li>Assist in preparing the monthly duty planning for Department Heads in coordination with the Hotel/General Manager.</li><li>Gather and consolidate attendance information for Department Heads, including working days and days off.</li><li>Make necessary updates or corrections and provide the relevant overview to the Regional General Manager.<br><br></li></ul>In-House Materials &amp; Communications<br><br><ul><li>Prepare and format internal and guest-facing materials, including menus, guest letters, forms, and other communications when required.</li><li>Ensure materials are presented professionally and in line with company Corporate Design requirements, including approved fonts, logos, and layouts.</li><li>Coordinate with relevant departments to ensure guest communications and materials are accurate and up to date.<br><br></li></ul>General Responsibilities<br><br><ul><li>Maintain a thorough understanding of hotel policies, procedures, operational standards, and relevant company documentation.</li><li>Ensure compliance with applicable hotel policies, procedures, and legal requirements.</li><li>Support emergency preparedness and ensure familiarity with the hotel's emergency procedures.</li><li>Maintain relevant vacation and public holiday records and provide consolidated information to the Director of HR when required.</li><li>Support Task Force teams and new hotel openings when required.</li><li>Perform any other reasonable duties and responsibilities as assigned.<br><br></li></ul>ISO &amp; Integrated Management System Compliance<br><br>All employees are responsible for complying with the established ISO Integrated Management System, including Quality, LQA, Environment, Health, Safety &amp; Risk Management, Food Safety Management, and Customer Complaint Handling Management Systems, as well as applicable policies, procedures, manuals, SOPs, and legal requirements.<br><br>The role is expected to contribute to risk management, environmental impact assessment, pollution prevention, energy and water conservation, quality improvement, guest satisfaction, and continual improvement initiatives.<br><br><strong>Qualifications<br><br></strong><ul><li>Previous experience in a relevant Executive Secretary, Personal Assistant, or administrative role, preferably within the hospitality industry.</li><li>Excellent knowledge of Microsoft Office applications.</li><li>Strong organizational and time-management skills.</li><li>Excellent written and verbal communication skills.</li><li>High level of confidentiality, discretion, and professionalism.</li><li>Strong attention to detail and accuracy.</li><li>Ability to manage multiple priorities and work effectively under pressure.</li><li>Proactive approach with sound judgment and problem-solving skills.</li><li>Ability to work independently and collaboratively as part of a team.</li><li>Good knowledge of hotel operations, policies, and procedures is an advantage.</li></ul>

<strong>Company Description<br><br></strong>We are far more than a worldwide leader in hospitality. We welcome you as you are and offer opportunities to find a role and brand that truly match your personality and aspirations. At Ennismore, we are committed to supporting your growth and learning every day, ensuring that your work brings purpose and fulfillment to your life. During your journey with us, you will have the opportunity to explore limitless possibilities, shape your own story, and help us imagine the future of hospitality together.<br><br>Rixos Murjana is a self-contained paradise where everything you desire is effortlessly within reach. Consistently offering guests hospitality experiences that transcend the ordinary, this new Rixos Hotels’ property in Saudi Arabia is set to redefine hotel stays in the Kingdom. Spanning 275,000 square metres, the very best of indulgence, relaxation, and adventure come together in an All-Inclusive experience like no other- all-encompassing, uncompromising, and unmatched.<br><br><strong>Job Description<br><br></strong>Position Overview<br><br>Rixos Murjana is seeking an experienced and results-driven <strong>Director of Finance</strong> to lead and oversee the Finance function of the property.<br><br>Reporting to the General Manager, the Director of Finance will be responsible for the day-to-day operation of the Finance Department, ensuring strong financial controls, accurate reporting, budget management, cash flow planning, compliance, and adherence to Rixos policies and procedures.<br><br>The successful candidate will build strong professional relationships with management, ownership representatives, regional and corporate teams, and external stakeholders while promoting a professional, transparent and positive working environment.<br><br>Key Responsibilities<br><br><ul><li>Lead and oversee the Finance, Accounting, Cost Control, Purchasing and related financial operations of Rixos Murjana.</li><li>Prepare, manage and monitor the annual operating budget, forecasts, cash flow projections and working capital requirements.</li><li>Oversee monthly financial reporting, reconciliations and timely submission of reports to Rixos, ownership and relevant authorities.</li><li>Maintain effective cash management controls and provide recommendations based on financial performance and cash flow forecasts.</li><li>Monitor revenues, expenses, purchasing, payroll, disbursements and overall financial performance.</li><li>Ensure compliance with Rixos policies, procedures, financial controls and applicable Saudi Arabian laws and regulations.</li><li>Maintain strong professional relationships with owners and their representatives.</li><li>Understand and ensure compliance with the management agreement and its key financial requirements.</li><li>Coordinate with the Regional Director of Finance and Regional Office on financial matters, projects and critical path activities.</li><li>Work closely with all departments of Rixos Murjana to monitor departmental expenses, identify variances and support cost control initiatives.</li><li>Oversee purchasing controls, inventory counts, fixed assets and operating equipment purchases.</li><li>Supervise credit management activities and support the reduction of overdue and uncollectible balances.</li><li>Ensure timely preparation and submission of tax returns and other statutory reports.</li><li>Liaise with external auditors, legal counsel, government authorities and other professional advisors when required.</li><li>Maintain accurate records of leases, contracts, licenses, permits, insurance and other relevant financial and legal documentation.</li><li>Work closely with HR on payroll controls, payroll budgets and related procedures.</li><li>Coordinate with the IT Department on financial system setup, implementation and training.</li><li>Lead, coach, train, supervise and evaluate Finance and related department employees.</li><li>Participate actively in credit meetings, management meetings, training programs and property initiatives.</li><li>Support continuous improvement, operational efficiency and financial performance across Rixos Murjana.<br><br></li></ul>Compliance and Quality Management<br><br>All employees of Rixos Murjana are expected to comply with the <strong>ISO Integrated Management System</strong>, including applicable standards relating to:<br><br><ul><li>Quality Management</li><li>Environmental Management</li><li>Health, Safety and Risk Management</li><li>Food Safety Management</li><li>Customer Complaint Management<br><br></li></ul>The Director of Finance will actively support risk management initiatives, environmental impact assessments, energy and water conservation, pollution prevention, guest satisfaction and continual improvement programs.<br><br><strong>Additional Responsibilities<br><br></strong><ul><li>Coordinate effectively with other Department Heads at Rixos Murjana.</li><li>Monitor staff vacation and public holiday balances and provide required reports to HR.</li><li>Conduct regular technical and skills training within the area of responsibility.</li><li>Ensure team members are familiar with emergency, security and operational procedures.</li><li>Maintain knowledge of relevant Rixos policies, operational standards and departmental documentation.</li><li>Perform other duties and responsibilities as assigned by management.</li><li>Assume Duty Manager responsibilities when scheduled.<br><br></li></ul><strong>Qualifications<br><br></strong>Qualifications and Experience<br><br><ul><li>Bachelor's degree in Finance, Accounting, Business Administration or a related discipline. A hospitality-related qualification is an advantage.</li><li>5-7 years of relevant finance experience within the hotel or hospitality industry.</li><li>Previous experience in a senior hotel finance or Director of Finance role is highly desirable.</li><li>Strong knowledge of hotel accounting, budgeting, forecasting, financial controls and cash management.</li><li>Good understanding of Saudi Arabian financial, tax and statutory requirements.</li><li>Strong leadership, communication and stakeholder management skills.</li><li>High level of integrity, confidentiality and professional judgment.</li><li>Strong analytical and problem-solving abilities.</li><li>Proficiency in financial systems and Microsoft Office applications.</li><li>Ability to work effectively with owners, General Management, Regional Finance and corporate stakeholders.</li></ul>

<h3 >About Publicis Groupe</h3> <p >Founded in 1926, Publicis Groupe is a global agency holding company. The Groupe operates through four solution hubs: Publicis Communications, Publicis Media, Publicis Sapient, and Epsilon. Publicis Groupe maintains a presence in key markets across the Middle East, including Saudi Arabia, with its regional headquarters in Dubai, UAE.</p> <h3 >The Role of Senior Manager Communications Consultancy</h3> <p >Publicis Groupe is seeking a <strong >Senior Manager Communications Consultancy</strong> to join its team in Jeddah and Makkah. This full-time role involves managing client relationships and supporting the development and execution of communication strategies. The position requires 5-10 years of experience in a relevant field.</p> <h3 >Key Responsibilities</h3> <ul > <li >Manage day-to-day client relationships and communications between the agency and existing clients.</li> <li >Support the Associate Business Director / Business Director in developing and delivering effective communication strategies aligned with clients’ business objectives and marketing requirements.</li> <li >Collaborate with cross-functional teams across multiple clients and projects to ensure cohesive campaign execution.</li> <li >Monitor communication trends and oversee competitive audits and reporting.</li> <li >Identify new business opportunities within existing client accounts while managing allocated resource teams.</li> <li >Supervise, inspire, and mentor executive team members.</li> <li >Maintain a strong understanding of clients’ businesses (industry, market, products) and their competitors, translating key learnings into strategic insights.</li> <li >Build and maintain excellent day-to-day client relationships, fostering consulting opportunities.</li> <li >Manage day-to-day relationships with internal and external teams.</li> <li >Ensure all key supporting assets are up to date and driving productive outcomes, including timely agendas and contact reports with clear deliverables.</li> <li >Lead and facilitate team status meetings to align internal and external stakeholders on project priorities, objectives, and goals.</li> <li >Manage expectations, timelines, and quality standards, securing alignment from clients and team members with strong attention to detail.</li> <li >Demonstrate ownership and confident management of multiple projects across multiple clients, markets, and internal stakeholders.</li> <li >Consistently exceed client expectations and ensure project KPIs are achieved.</li> </ul> <h3 >Required Qualifications and Experience</h3> <ul > <li >Bachelor's degree in marketing, advertising, or a related field.</li> <li >Minimum of 5 to 7 years of experience, preferably in a communications, digital, or media agency. Candidates with a marketing or client-side background will also be considered.</li> <li >Strong proficiency in Arabic, with the ability to review written content, identify linguistic or spelling errors, and ensure accuracy and quality.</li> </ul> <h3 >Essential Skills and Knowledge</h3> <ul > <li >Strong understanding of the advertising, social media, and media industries, and the role of communication strategy within them.</li> <li >In-depth knowledge of agency capabilities, processes, and tools.</li> </ul> <h3 >Work Environment</h3> <p >This is a full-time position based in the Makkah region, specifically covering Jeddah and Makkah. The role involves working in a fast-paced environment across multiple clients and projects.</p>

<h3 >About the Role</h3> <p >Plaza Premium Group is seeking a <strong >Cluster Country Hotel Manager</strong> to serve as the strategic business leader for a portfolio of hotels and hospitality properties in Jeddah and Makkah, Saudi Arabia. This full-time role involves close collaboration with the VP, Regional General Manager (RGM), and other senior leaders. The position is responsible for the overall operational, financial, guest experience, compliance, and people performance across a cluster of hotels, ensuring alignment with company objectives, brand standards, and profitability targets. Candidates should have 5-10 years of relevant experience.</p> <h3 >Key Responsibilities</h3> <ul > <li >Support pre-opening, refurbishment, conversion, and delisting activities, ensuring projects are completed within approved timelines and budgets.</li> <li >Coordinate operational readiness, including recruitment, training, licensing, procurement, and systems implementation.</li> <li >Execute approved project plans related to operational, commercial, financial, and guest experience enhancements.</li> <li >Monitor hotel profitability, revenue performance, and operational costs, assisting in the development of annual budgets and forecasts.</li> <li >Collaborate with Commercial, Marketing, E-Commerce, and Revenue Management teams to achieve revenue and profitability objectives.</li> <li >Champion operational excellence across all hotels, planning and coordinating service delivery to meet guest expectations.</li> <li >Drive guest satisfaction and service excellence, monitoring feedback and ensuring effective resolution of complaints.</li> <li >Ensure compliance with all company policies, brand standards, and local regulatory requirements, including health, safety, and security.</li> <li >Provide leadership, guidance, and coaching to hotel management teams, fostering employee engagement and succession planning.</li> </ul> <h3 >Pre-Opening and Project Management</h3> <ul > <li >Support collaboration across departments for pre-opening, refurbishment, or delisting projects within approved timelines.</li> <li >Review and manage Pre-Opening Critical Paths, ensuring operational milestones are achieved.</li> <li >Coordinate operational readiness activities, including recruitment, training, licensing, procurement, and systems implementation.</li> <li >Track project progress and timelines, executing approved plans for operational, commercial, financial, and guest experience enhancements.</li> <li >Identify operational, financial, or compliance risks and escalate as necessary.</li> <li >Conduct post-implementation reviews to drive continuous improvement.</li> </ul> <h3 >Financial and Revenue Management Support</h3> <ul > <li >Assist in developing annual budgets, forecasts, and long-term business plans.</li> <li >Monitor hotel profitability, revenue performance, and operational costs.</li> <li >Conduct monthly forecasting and P&amp;L review meetings, implementing corrective actions.</li> <li >Provide operational insights and market intelligence to support revenue strategy development.</li> <li >Monitor hotel occupancy, ADR, RevPAR, and overall performance against targets.</li> <li >Support the implementation of promotional campaigns, pricing initiatives, and commercial programs.</li> </ul> <h3 >Operations, Guest Experience, and Compliance</h3> <ul > <li >Direct and coordinate service delivery across all hotel departments to meet guest expectations.</li> <li >Set and monitor KPIs for all hotel departments and manage internal audits.</li> <li >Oversee F&amp;B outlets and ensure quality standards are maintained.</li> <li >Seek, review, and respond to guest feedback, monitoring online reputation scores.</li> <li >Ensure effective management and resolution of guest complaints and service recovery cases.</li> <li >Ensure compliance with all company policies, brand standards, and local regulatory requirements.</li> <li >Maintain health, safety, security, food safety, and risk management standards.</li> </ul> <h3 >Leadership and Talent Development</h3> <ul > <li >Provide leadership, guidance, and coaching to hotel management teams.</li> <li >Drive employee engagement, retention, and succession planning programs.</li> <li >Promote collaboration and teamwork across all departments and hotels.</li> <li >Lead recruitment, talent development, mentoring, and performance reviews for departmental leaders.</li> <li >Stay informed on industry trends, best practices, and emerging hospitality innovations.</li> </ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Director of Housekeeping is responsible for leading the overall housekeeping operation of Sofitel Jabal Omar Makkah, ensuring the highest standards of cleanliness, presentation, luxury service and operational excellence across all guestrooms, public areas, back-of-house facilities and laundry operations.</p><p>Key Responsibilities, among others;</p><p>Housekeeping Operations &amp; Strategy:</p><ul><li>Develop and implement the annual Housekeeping strategy aligned with the hotel's operational and financial objectives.</li><li>Lead all housekeeping operations, including guestrooms, suites, public areas, heart-of-house facilities, laundry operations, linen management and uniform services.</li><li>Ensure all areas consistently meet or exceed Sofitel luxury standards and guest expectations.</li><li>Establish departmental objectives, operational procedures and service standards that promote operational excellence.</li><li>Continuously evaluate and improve housekeeping processes, productivity and service delivery.</li><li>Ensure readiness during peak occupancy periods, major events.</li></ul><p>Guest Experience &amp; Luxury Standards:</p><ul><li>Deliver exceptional standards of cleanliness, comfort and presentation across all guest areas.</li><li>Ensure guestrooms are maintained to the highest luxury standards, reflecting the Sofitel brand promise.</li><li>Monitor guest feedback and satisfaction scores, implementing action plans to continuously improve performance.</li><li>Collaborate with Front Office and Guest Relations to ensure timely room availability and efficient handling of guest requests.</li><li>Promote personalized service through attention to detail and proactive guest engagement.</li><li>Ensure VIP arrivals, long-stay guests and special requests are executed flawlessly.</li></ul><p>Quality Assurance &amp; Compliance:</p><ul><li>Maintain compliance with Sofitel brand standards, LQA standards and corporate quality requirements.</li><li>Conduct regular inspections of guestrooms, public areas and back-of-house facilities.</li><li>Ensure full compliance with hygiene, sanitation, environmental, health and safety regulations.</li><li>Oversee pest control, deep-cleaning programs and preventive housekeeping maintenance.</li><li>Lead departmental readiness for quality audits and inspections.</li></ul><p>Laundry, Linen &amp; Asset Management:</p><ul><li>Oversee all laundry operations, ensuring efficient processing of guest laundry, uniforms and hotel linen.</li><li>Develop effective linen management strategies to optimize inventory and reduce losses.</li><li>Monitor linen quality, replacement cycles and operating costs.</li><li>Ensure housekeeping equipment is properly maintained and replaced as required.</li><li>Implement effective inventory control procedures for operating supplies and equipment.</li></ul><p>Financial &amp; Operational Performance:</p><ul><li>Prepare and manage the departmental budget, forecasts and capital expenditure plans.</li><li>Monitor payroll, productivity, staffing levels and departmental expenses.</li><li>Identify opportunities to improve operational efficiency while maintaining luxury service standards.</li><li>Optimize labor scheduling based on occupancy forecasts and operational requirements.</li><li>Manage procurement of housekeeping supplies and equipment while ensuring cost effectiveness.</li><li>Monitor departmental KPIs including productivity, cleanliness scores, guest satisfaction, labor costs and operating expenses.</li></ul><p>Team Leadership &amp; Talent Development:</p><ul><li>Lead, motivate and develop a high-performing housekeeping leadership team.</li><li>Foster a culture of collaboration, accountability and continuous improvement.</li><li>Recruit, train and retain talented Heartists while promoting employee engagement.</li><li>Develop succession plans and identify future departmental leaders.</li><li>Conduct regular coaching, performance evaluations and career development discussions.</li></ul><p>Cross-Functional Collaboration</p><ul><li>Collaborate closely with Front Office to optimize room readiness and guest satisfaction.</li><li>Work with Engineering to ensure preventive maintenance programs support guestroom quality.</li><li>Support Food &amp; Beverage and Events teams during major functions and VIP events.</li><li>Coordinate with Talent &amp; Culture to ensure workforce planning and training objectives are achieved.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications</p><ul><li>Bachelor's degree in Hospitality Management, Hotel Administration or a related field.</li><li>Minimum 8 10 years' experience in Housekeeping leadership within luxury hotels or resorts.</li><li>Proven experience managing large-scale housekeeping operations in a luxury hospitality environment.</li><li>Strong knowledge of housekeeping operations, laundry management, quality assurance and luxury service standards.</li><li>Excellent communication, leadership and stakeholder management skills.</li><li>Proficiency in hotel property management systems and housekeeping technologies.</li><li>Fluent in English; Arabic is an advantage.</li></ul><p></p></section>

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26126522<br><br><strong>Job Category</strong> Sales &amp; Marketing<br><br><strong>Location</strong> Third Ring Road Al Naseem District at Al Rajhi Mosque, Makkah 21955, Saudi ArabiaVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br><br></li></ul>OR<br><br><ul><li> 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Developing &amp; Executing Sales Strategies<br><br></strong><ul><li> Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li><li> Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.</li><li> Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li><li> Assists with the development and implementation of promotions, both internal and external.<br><br></li></ul><strong>Maximizing Revenue<br><br></strong><ul><li> Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li><li> Recommends booking goals for sales team members.<br><br></li></ul><strong>Managing Sales Activities<br><br></strong><ul><li> Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li><li> Participates in sales calls with members of sales team to acquire new business and/or close on business.</li><li> Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br><br></li></ul><strong>Analyzing &amp; Reporting on Sales and Financial Data<br><br></strong><ul><li> Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li><li> Assists Revenue Management with completing accurate six period projections.</li><li> Reviews sales and catering guest satisfaction results to identify areas of improvement.<br><br></li></ul><strong>Ensuring Exceptional Customer Service<br><br></strong><ul><li> Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li><li> Interacts with guests to obtain feedback on product quality and service levels.</li><li> Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li><li> Empowers employees to provide excellent customer service.</li><li> Observes service behaviors of employees and provides feedback to individuals and/or managers.</li><li> Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li><li> Ensures that a customer recognition program is in effect throughout Sales.</li><li> Executes and supports the company’s Customer Service Standards and property’s Brand Standards.</li><li> Participates in and practices daily service basics of the brand.</li><li> Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li><li> Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li><li> Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br><br></li></ul><strong>Building Successful Relationships<br><br></strong><ul><li> Develops and manages relationships with key stakeholders, both internal and external.</li><li> Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li><li> Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li><li> Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.

<strong>Additional InformationAnnual Company Bonus<br><br></strong><strong>Job Number</strong> 26123161<br><br><strong>Job Category</strong> Food and Beverage &amp; Culinary<br><br><strong>Location</strong> Umm Al Qura, PO Box 2036, Makkah 21955, Saudi ArabiaVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Non-Management<br><br><strong>Combine sus pasiones con una oportunidad gratificante<br><br></strong>Algunos pueden llamarlo aficionado a la cocina, pero usted sabe que es mucho más que eso. Desea aprender todos los trucos del oficio y ser el experto de la cocina. Cuando se una a nosotros, descubrirá que no hay límites para su creatividad o potencial. Lo motivamos a que crezca y se desafíe, ya que, cuando se esfuerza por alcanzar la excelencia, nos ayuda a ofrecer maravillosas experiencias de viaje.<br><br><strong>Recompensas por el trabajo, beneficios para su estilo de vida<br><br></strong>Recibirá apoyo dentro y fuera del lugar de trabajo a través de lo siguiente:<br><br><ul><li> Descuentos para habitaciones de hotel, artículos de la tienda de regalos, alimentos y bebidas</li><li>Oportunidades de aprendizaje y desarrollo </li><li> Programas de reconocimiento </li><li> Programas de bienestar </li><li> Una administración motivadora </li><li> Colegas con espíritu de trabajo en equipo <br><br></li></ul><strong>El impacto que generará <br><br></strong>Gracias a su compromiso por seguir un estándar culinario superior y a su atención en cada preparación, los huéspedes nos eligen a la hora de cenar. Al trabajar con un dedicado equipo de expertos, aprenderá algo nuevo todos los días, ya que trabajará con menús de estación nuevos y presentaciones únicas. Su trabajo arduo rendirá frutos cuando un plato que cuidadosamente ayudó a preparar deje a los huéspedes entusiasmados y ansiosos por regresar.<br><br><strong>Lo que hará<br><br></strong><ul><li> Preparar los ingredientes frescos para cocinar según las recetas o el menú</li><li> Cocinar alimentos y preparar productos del menú de calidad superior de manera oportuna</li><li> Probar los alimentos para garantizar que la preparación y la temperatura sean correctas</li><li> Usar los equipos de la cocina de manera segura y responsable</li><li> Garantizar la correcta higiene y limpieza de las superficies y los recipientes de almacenamiento<br><br></li></ul><strong>Lo que buscamos<br><br></strong><ul><li> Extraordinarias habilidades de trabajo en equipo y atención al detalle</li><li>Actitud positiva y personalidad extrovertida</li><li> Experiencia previa en la cocina: considerada una gran ventaja<br><br></li></ul>Este puesto requiere la capacidad de mover y levantar hasta 25 libras (10 kg). También debe estar de pie, sentado o caminar durante períodos prolongados y debe garantizar un aspecto profesional con un uniforme limpio. Antes del empleo, le solicitaremos que realice un entrenamiento y una certificación sobre seguridad.<br><br><strong>Explore nuestro enorme universo<br><br></strong>Traiga sus talentos naturales y su pasión por los alimentos, y lo acogeremos en nuestra familia. Independientemente de su especialidad o sus antecedentes culinarios, ofrecemos grandes recompensas y oportunidades para mejorar sus habilidades. Trabajará estrechamente con un equipo de profesionales inspirados que lo motivarán e invitarán a contribuir.<br><br>APTITUDES DESEABLES<br><br>Educación:Título de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educación General<br><br>(General Educational Development, GED).<br><br>Experiencia laboral afín:Al menos 1 año de experiencia laboral afín.<br><br>Experiencia como supervisor:No se requiere experiencia como supervisor.<br><br>Licencia o certificación:Ninguna<br><br><em>En Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de orígenes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusión de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condición de veterano u otras características protegidas por la legislación vigente.<br><br></em>Marriott Hotels se esfuerza por mejorar el arte de la hospitalidad, innovando siempre que puede mientras mantiene el confort de lo familiar en todo el mundo. Como anfitrión de Marriott Hotels, nos ayudarás a mantener la promesa de “Una experiencia hotelera maravillosa, siempre” con un servicio cuidado y sincero, que se adelanta a las necesidades de los huéspedes, para así mejorar este legado vivo. Con un nombre que es sinónimo de hospitalidad en todo el mundo, nos enorgullece invitarte a consultar las oportunidades de empleo de Marriott Hotels. Al unirte a Marriott Hotels, te unes a una cartera de marcas con Marriott International. <strong>Estarás</strong> donde puedes llevar a cabo tu mejor trabajo, <strong>comenzarás</strong> a cumplir tu propósito, <strong>formarás parte</strong> de un increíble equipo mundial y <strong>te convertirás</strong> en tu mejor versión.<br><br>JW Marriott forma parte de la cartera de lujo de Marriott International y se compone de más de 100 hermosos hoteles en ciudades destacadas y ubicaciones de resorts privilegiadas en todo el mundo. JW cree que los empleados son lo primero, porque, si tú eres feliz, los huéspedes también lo serán. Los empleados de JW Marriott son confiados, innovadores, genuinos, intuitivos y llevan adelante el legado de la marca y del fundador de la empresa, J. Willard Marriott. Nuestros hoteles ofrecen una experiencia laboral inigualable, donde formarás parte de una comunidad y disfrutarás de verdadera camaradería con un grupo de colegas muy variado. JW crea oportunidades de capacitación, desarrollo, reconocimiento y, lo más importante, un lugar donde puedes seguir tu pasión en un ambiente de lujo enfocado en el bienestar holístico. El trato excepcional a los huéspedes empieza con el modo en que cuidamos a nuestros empleados. Este es el The JW Treatment™. Al unirte a JW Marriott, te unes a una cartera de marcas con Marriott International. <strong>Estarás</strong> donde puedes llevar a cabo tu mejor trabajo, <strong>comenzarás</strong> a cumplir tu propósito, <strong>formarás parte</strong> de un increíble equipo mundial y<strong> te convertirás</strong> en tu mejor versión.

<p>Company Description At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe. Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued. This is a high-impact role with growth opportunities for an ambitious applicant. Make it your next move.</p><p>Job Description We are seeking a professional, organized, and customer-focused Reservations Supervisor to join our team in Makkah, Saudi Arabia. As a Reservations Supervisor, you will oversee the day-to-day operations of the Reservations Department, ensuring exceptional guest service, accurate reservation management, and revenue optimization. You will support and guide the reservations team while maintaining high standards of service and operational efficiency.</p><p>Key Responsibilities:</p><ul><li>Supervise the daily operations of the Reservations Department, ensuring efficient handling of all reservation requests.</li><li>Oversee incoming reservations via phone, email, and online booking channels, ensuring accuracy, timeliness, and adherence to hotel standards.</li><li>Support, coach, and provide guidance to the reservations team to ensure excellent guest service and productivity.</li><li>Ensure accurate entry and maintenance of reservation data in the Property Management System (PMS).</li><li>Monitor room inventory, availability, and rate integrity to maximize occupancy and revenue opportunities.</li><li>Promote hotel facilities, room categories, packages, and special offers while encouraging upselling and cross-selling.</li><li>Handle complex reservations, VIP bookings, special requests, and guest concerns professionally and efficiently.</li><li>Coordinate closely with Front Office, Revenue Management, Sales, and other departments to ensure seamless guest experiences from reservation through departure.</li><li>Assist in managing group reservations, rooming lists, and allotments in coordination with the Sales team.</li><li>Prepare and review daily, weekly, and monthly reservation reports, including pick-up, cancellations, no-shows, and booking trends.</li><li>Monitor reservation quality standards and ensure compliance with hotel policies, brand standards, and operational procedures.</li><li>Assist with training, onboarding, and performance development of Reservations Agents.</li><li>Stay informed of local events, market trends, and hotel promotions to effectively support guest inquiries and business opportunities.</li><li>Perform any other duties assigned by management to support the efficient operation of the Reservations Department.</li></ul><p>Qualifications</p><p><strong>Desired Candidate Profile</strong></p>Vocational Certificate in Hotel Management, Business Administration, or Bachelor's degree in Hotel Administration, Business Administration, or equivalent<br>Minimum of 1 year of experience in a similar role, or 6 months of experience in reservations or front office operations<br>Proficiency in Microsoft Office suite and property management systems (e.g., OPERA)<br>Excellent communication skills in English, both written and verbal<br>Strong customer service orientation with the ability to interact professionally with guests, employees, and third parties<br>Detail-oriented with a high level of accuracy in data entry and information management<br>Ability to multi-task and work efficiently in a fast-paced environment<br>Flexible schedule, including availability to work evenings, weekends, and holidays as required<br>Knowledge of hospitality industry standards and best practices<br>Demonstrated sales skills and ability to up-sell hotel services<br>Ability to remain calm and professional under pressure<br>Cultural sensitivity and adaptability to work in a diverse environment<br>Additional Information Enjoy discounted Heartist rates across our global network of 5,600 properties, 10,000 food and beverage venues, and wellness centers. Grow and travel with your career globally across more than 110 countries, 45 hotel brands from luxury and lifestyle to premium and economy. Continuous learning and investment into your capability. This role requires:<br>Fluency in English<br>Saudis only

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Director of Housekeeping is responsible for leading the overall housekeeping operation of Sofitel Jabal Omar Makkah, ensuring the highest standards of cleanliness, presentation, luxury service and operational excellence across all guestrooms, public areas, back-of-house facilities and laundry operations.</p><p>Key Responsibilities, among others;</p><p>Housekeeping Operations &amp; Strategy: Develop and implement the annual Housekeeping strategy aligned with the hotel's operational and financial objectives. Lead all housekeeping operations, including guestrooms, suites, public areas, heart-of-house facilities, laundry operations, linen management and uniform services. Ensure all areas consistently meet or exceed Sofitel luxury standards and guest expectations. Establish departmental objectives, operational procedures and service standards that promote operational excellence. Continuously evaluate and improve housekeeping processes, productivity and service delivery. Ensure readiness during peak occupancy periods, major events.</p><p>Guest Experience &amp; Luxury Standards: Deliver exceptional standards of cleanliness, comfort and presentation across all guest areas. Ensure guestrooms are maintained to the highest luxury standards, reflecting the Sofitel brand promise. Monitor guest feedback and satisfaction scores, implementing action plans to continuously improve performance. Collaborate with Front Office and Guest Relations to ensure timely room availability and efficient handling of guest requests. Promote personalized service through attention to detail and proactive guest engagement. Ensure VIP arrivals, long-stay guests and special requests are executed flawlessly.</p><p>Quality Assurance &amp; Compliance: Maintain compliance with Sofitel brand standards, LQA standards and corporate quality requirements. Conduct regular inspections of guestrooms, public areas and back-of-house facilities. Ensure full compliance with hygiene, sanitation, environmental, health and safety regulations. Oversee pest control, deep-cleaning programs and preventive housekeeping maintenance. Lead departmental readiness for quality audits and inspections.</p><p>Laundry, Linen &amp; Asset Management: Oversee all laundry operations, ensuring efficient processing of guest laundry, uniforms and hotel linen. Develop effective linen management strategies to optimize inventory and reduce losses. Monitor linen quality, replacement cycles and operating costs. Ensure housekeeping equipment is properly maintained and replaced as required. Implement effective inventory control procedures for operating supplies and equipment.</p><p>Financial &amp; Operational Performance: Prepare and manage the departmental budget, forecasts and capital expenditure plans. Monitor payroll, productivity, staffing levels and departmental expenses. Identify opportunities to improve operational efficiency while maintaining luxury service standards. Optimize labor scheduling based on occupancy forecasts and operational requirements. Manage procurement of housekeeping supplies and equipment while ensuring cost effectiveness. Monitor departmental KPIs including productivity, cleanliness scores, guest satisfaction, labor costs and operating expenses.</p><p>Team Leadership &amp; Talent Development: Lead, motivate and develop a high-performing housekeeping leadership team. Foster a culture of collaboration, accountability and continuous improvement. Recruit, train and retain talented Heartists while promoting employee engagement. Develop succession plans and identify future departmental leaders. Conduct regular coaching, performance evaluations and career development discussions.</p><p>Cross-Functional Collaboration Collaborate closely with Front Office to optimize room readiness and guest satisfaction. Work with Engineering to ensure preventive maintenance programs support guestroom quality. Support Food &amp; Beverage and Events teams during major functions and VIP events. Coordinate with Talent &amp; Culture to ensure workforce planning and training objectives are achieved.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications</p><p>Bachelor's degree in Hospitality Management, Hotel Administration or a related field.</p><p>Minimum 8 10 years' experience in Housekeeping leadership within luxury hotels or resorts.</p><p>Proven experience managing large-scale housekeeping operations in a luxury hospitality environment.</p><p>Strong knowledge of housekeeping operations, laundry management, quality assurance and luxury service standards.</p><p>Excellent communication, leadership and stakeholder management skills.</p><p>Proficiency in hotel property management systems and housekeeping technologies.</p><p>Fluent in English; Arabic is an advantage.</p><p></p></section>

<p><b>ROLE SUMMARY&nbsp;</b></p><p>As Director of Residences at Novotel Residences , you will lead and oversee the complete homeowner and resident experience, from pre-move-in preparations through day-to-day residential living. This pivotal role requires a proactive, professional, and guest-focused approach to ensure that residents consistently receive a high standard of hospitality and residential service in line with Novotel standards. The role is responsible for creating a well-managed, comfortable, and welcoming residential environment, building strong relationships with homeowners and residents, and ensuring the highest standards of operational efficiency, service quality, and community experience.</p><p><b><br></b></p><p><b>What you will be doing:</b></p><ul><li>Strategically lead and manage the complete Resident Journey across all stages, from pre-move-in through ongoing residency.</li><li>Establish, implement, and maintain high standards of residential service through comprehensive operational procedures, policies, and training programs.</li><li>Continuously evaluate and improve service delivery to ensure consistency, efficiency, and resident satisfaction.</li><li>Build and maintain strong, professional, and lasting relationships with homeowners and residents, acting as the primary point of contact for residential needs, inquiries, and service-related matters.</li><li>Direct and oversee all aspects of residential operations, including: Maintenance and Engineering Security and Access Control Concierge Services Housekeeping Standards Residential Amenities Common Areas and Facilities</li><li>Manage vendor and service provider contracts and monitor their performance to ensure quality, compliance, and value for money.</li><li>Support recruitment, onboarding, training, performance management, and development of residential employees.</li><li>Conduct regular inspections of residential units, common areas, amenities, and facilities to ensure that the property is maintained to the highest operational and presentation standards.</li><li>Foster strong collaboration with hotel departmental managers to ensure seamless coordination between the residential operation and hotel services, including: Property &amp; Engineering Food &amp; Beverage Housekeeping Security Front Office and Guest Services Spa and other available hotel facilities Community Relations and Communications</li><li>Manage the financial performance of the residential operation and maintain effective budgetary control.</li><li>Assist in the preparation, monitoring, and administration of annual operating budgets and capital expenditure plans for the residential operation.</li><li>Monitor operational expenses, identify cost-saving opportunities, and ensure the optimal allocation of resources without compromising service quality.</li><li>Prepare and analyze operational and financial reports and provide management with accurate, timely, and actionable information.</li><li>Identify opportunities to improve operational efficiency, resident satisfaction, and the overall financial performance of the residences.</li><li>Recruit, lead, develop, mentor, and motivate a high-performing residential team.</li><li>Foster a culture of professionalism, hospitality, accountability, teamwork, and continuous improvement.</li><li>Ensure that all residential operations comply with company policies, applicable local regulations, health and safety requirements, and property standards.</li><li>Coordinate effectively with homeowners and relevant stakeholders to ensure transparent communication and proper handling of residential matters.</li><li>Support the implementation and enforcement of residential rules, policies, procedures, and community guidelines.</li><li>Organize and attend homeowners' or residents' meetings as required and ensure that concerns, requests, and decisions are properly documented and followed up.</li><li>Prepare meeting agendas, management reports, and presentations related to residential operations when required.</li><li>Maintain accurate records of meetings, resident communications, operational matters, and follow-up actions.</li><li>Coordinate with relevant internal and external stakeholders regarding resident requests, property matters, maintenance issues, and community initiatives.</li><li>Support initiatives aimed at enhancing resident satisfaction, community experience, property condition, and the overall value of the residential property.</li><li>Ensure that all resident complaints and service recovery cases are handled professionally, promptly, and effectively.</li><li>Develop and maintain an effective communication framework with residents to ensure timely updates regarding maintenance, facilities, services, operational matters, and community activities.</li><li>Continuously seek opportunities to enhance the overall residential experience while maintaining operational efficiency and financial sustainability.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 7+ years of progressive experience in hospitality, residential, property, or related service management, with at least 3 years in a managerial, senior management, or director-level position .</li><li>Proven experience in residential operations, property management, hospitality, or mixed-use property management , preferably within a high-end hotel or residential environment.</li><li>Demonstrated ability to lead and manage residential operations across multiple functions , including Housekeeping, Maintenance &amp; Engineering, Security, Concierge, and Resident Services.</li><li>Strong track record of leading high-performing teams , developing talent, and creating a culture of accountability, professionalism, and service excellence.</li><li>Exceptional customer service and relationship-management skills, with a demonstrated ability to handle homeowner and resident relations, complaints, service recovery, and complex requests professionally and effectively.</li><li>Strong knowledge of residential operations, property standards, preventive maintenance, facilities management, and community services .</li><li>Experience managing vendors, contractors, service agreements, and outsourced operations , including performance monitoring and contract compliance.</li><li>Strong financial acumen with proven experience in budget preparation, cost control, forecasting, expense management, and financial reporting .</li><li>Experience in managing annual operating budgets, capital expenditure, and reserve/capital planning is highly preferred.</li><li>Advanced proficiency in property management systems, hotel systems, Microsoft Office, reporting tools, and other hospitality technology platforms .</li><li>Excellent communication, interpersonal, negotiation, and presentation skills, with the ability to communicate effectively with homeowners, residents, hotel management, employees, vendors, and external stakeholders.</li><li>Strong strategic thinking, decision-making, problem-solving, and crisis-management skills , with a proactive and action-oriented approach.</li><li>Strong understanding of hospitality service standards, residential service expectations, and operational best practices .</li><li>Ability to work collaboratively with hotel departments to ensure seamless integration between hotel and residential operations .</li><li>Knowledge of Saudi Arabian hospitality regulations, employment requirements, health and safety standards, and relevant residential/property compliance requirements is preferred.</li><li>Preferred: Familiarity with the Middle Eastern hospitality and residential market , including cultural awareness and local customer expectations.</li><li>Preferred: Experience managing residential communities, branded residences, serviced apartments, or mixed-use developments .</li><li>Preferred: Experience working with Homeowners Associations (HOA), property owners, boards, or community management structures .</li><li>Preferred: Relevant hospitality, property management, facilities management, or residential management certifications/professional designations .</li><li>Fluency in English is required; Arabic language skills are highly preferred.</li></ul>

<strong>Description<br><br></strong><strong>Job Purpose:<br><br></strong>To lead the development, implementation, and scaling of artificial intelligence solutions across the Group bytranslating clinical, operational, and business needs into measurable outcomes. The role is responsible for establishing and leading the AI Center of Excellence, executing the Group’s AI strategy and governance framework, developing internal AI capabilities, and collaborating with key stakeholders to identify, design, validate, deploy, monitor, and scale high-value AI solutions. The Director will also provide technical leadership in solution architecture, evaluation, prototyping, implementation decisions, and the resolution of technical and operational challenges, while identifying and supporting innovation, research, and commercialization<br><br><strong>Key Responsibilities And Duties<br><br></strong><ul><li> AI Strategy Execution and Portfolio Management:</li><li>Support the execution of the Group’s enterprise AI strategy and translate strategic priorities into an actionable AI roadmap and portfolio of initiatives.</li><li>Develop and maintain a prioritized portfolio of AI initiatives with defined objectives, business owners, technical requirements, timelines, expected outcomes, and measures of success.</li><li>Establish a structured process for identifying, evaluating, and prioritizing AI opportunities based on clinical or operational value, technical feasibility, data readiness, implementation requirements, risk, scalability, and expected return on investment.</li><li>Maintain a balanced portfolio across clinical AI, predictive analytics, operational optimization, administrative automation, workforce productivity, patient engagement, natural language processing, generative AI, and other emerging AI capabilities.</li><li>Provide regular visibility into the AI portfolio, including implementation progress, dependencies, risks, resource requirements, outcomes, and opportunities for scale.</li><li> AI Solution Development and Implementation:</li><li>Lead AI initiatives through the complete delivery lifecycle from problem identification and feasibility assessment through prototype, minimum viable product, validation, integration, production deployment, adoption, monitoring, and scale.</li><li>Work directly with software developers, data engineers, clinical informaticists, clinicians, and business teams to translate organizational needs into deployable AI solutions.</li><li>Develop, prototype, or technically lead the development of AI and machine learning solutions where appropriate.</li><li>Establish rapid prototyping capabilities to evaluate promising ideas before significant resources are committed.</li><li>Ensure successful prototypes and pilots have clearly defined pathways to production and enterprise adoption.</li><li>Maintain accountability for delivery timelines, technical quality, implementation readiness, adoption, and measurable outcomes.</li><li> AI Technology and Engineering:</li><li>Provide technical leadership across modern AI technologies including machine learning, deep learning, predictive analytics, natural language processing, large language models, generative AI, AI agents, and intelligent automation.</li><li>Evaluate model architecture, APIs, datasets, AI frameworks, technical documentation, model performance, infrastructure requirements, and technical claims.</li><li>Guide technical decisions related to model selection, fine tuning, retrieval augmented generation architectures, agentic workflows, data pipelines, inference architecture, integration, and deployment.</li><li>Participate directly in architecture reviews, technical problem solving, prototype evaluation, and resolution of implementation barriers.</li><li>Stay current with developments in AI and assess emerging technologies based on their potential to address meaningful clinical, operational, and business needs</li><li> MLOps, LLMOps and Production AI</li><li>Establish practical MLOps and LLMOps capabilities to support reliable development, deployment, and operation of AI solutions.</li><li>Implement processes for model and prompt versioning, testing, deployment pipelines, monitoring, observability, performance evaluation, drift detection, retraining, rollback, and lifecycle management.</li><li>Ensure production AI solutions meet enterprise requirements for scalability, reliability, availability,performance, cybersecurity, privacy, supportability, disaster recovery, and business continuity.</li><li>Establish ongoing monitoring of AI performance, safety, reliability, utilization, and outcomes following deployment<br><br></li></ul><strong>5- Healthcare AI And Clinical Integration<br><br></strong><ul><li>Work closely with physicians, nurses, pharmacists, allied health professionals, clinical informatics, quality, and operational teams to identify opportunities where AI can improve clinical care, quality, safety, productivity, and patient experience.</li><li>Translate clinical needs and workflows into technical requirements and ensure solutions are designed around actual clinical and operational processes.</li><li>Lead the technical and operational integration of AI solutions with electronic medical records, clinical systems, enterprise applications, data platforms, APIs, and other healthcare technology environments in coordination with the relevant enterprise technology teams.</li><li>Apply healthcare interoperability standards and technologies including HL7, FHIR, APIs, clinical terminology standards, and healthcare data models where applicable.</li><li>Establish appropriate retrospective and prospective validation methodologies for clinical AI solutions in collaboration with clinical, quality, and research stakeholders.</li><li>Ensure clinical AI solutions undergo appropriate safety, performance, usability, workflow, and clinical acceptance assessments prior to production implementation.</li><li>Work with clinical teams throughout implementation to support adoption, evaluate unintended consequences, and refine solutions based on real world performance and user feedback.<br><br></li></ul>6- AI Governance and Responsible AI<br><br><ul><li>Further develop and operationalize the Group’s AI governance framework in alignment with established enterprise governance, cybersecurity, privacy, legal, clinical, and regulatory requirements.</li><li>Coordinate governance across the AI lifecycle including ideation, technical assessment, data readiness, cybersecurity and privacy review, regulatory review, validation, clinical acceptance, deployment readiness, monitoring, auditing, incident management, and post deployment oversight.</li><li>Embed responsible AI principles throughout solution development and deployment including data quality, privacy, security, bias, fairness, transparency, explainability, human oversight, and appropriate use.</li><li>Work closely with cybersecurity, privacy, legal, quality, clinical governance, and other relevant stakeholders to identify and manage risks throughout the AI lifecycle.</li><li>Ensure governance requirements are incorporated into AI development and implementation processes from the outset, enabling safe and efficient progression of approved solutions into production.</li><li> Data and AI Readiness</li><li>Work with data engineering, analytics, clinical informatics, and technology teams to ensure data required for AI initiatives is accessible, reliable, appropriately governed, and fit for purpose.</li><li>Assess data availability, quality, completeness, and suitability early in the AI development lifecycle.</li><li>Define requirements for data extraction, normalization, labeling, terminology mapping, training and validation datasets, data pipelines, lineage, and access controls.</li><li>Identify and address data limitations that may affect model performance, clinical validity, scalability, or implementation feasibility.<br><br></li></ul><strong>Requirements<br><br></strong>Additional Key Responsibilities and Requirements:<br><br><ul><li> AI Technology Evaluation and Technical Due Diligence:</li><li>Conduct technical and operational assessments of proposed AI solutions and technologies, including architecture, model performance, validation evidence, data requirements, integration capabilities, scalability, cybersecurity considerations, privacy requirements, supportability, and technical risks.</li><li>Provide evidence based technical recommendations on the suitability, readiness, and implementation requirements of AI solutions for consideration through the Group’s established technology, procurement, governance, and investment processes.</li><li>Lead or support proof of concept and pilot evaluations where appropriate to determine technical feasibility, clinical applicability, integration requirements, performance, and expected value.</li><li>Work with clinical, technology, data, cybersecurity, privacy, procurement, legal, and business stakeholders to define technical requirements and ensure that proposed AI solutions can be implemented safely and effectively within the Group’s enterprise environment.</li><li>Identify opportunities where internal AI development or co development may be technically feasible and provide recommendations through the appropriate organizational governance and approval channels.</li><li> Value Realization and Adoption</li><li>Define measurable success criteria and expected benefits for AI initiatives before development begins.</li><li>Establish baseline measurements and evaluate post implementation outcomes including clinical impact, productivity, operational efficiency, quality and safety, financial performance, workforce impact, and</li><li>patient experience.</li><li>Monitor adoption and utilization of deployed AI solutions and work with clinical and business owners to identify and address barriers to adoption.</li><li>Scale successful solutions across appropriate facilities, departments, and workflows following the relevant organizational approvals.</li><li>Recommend modification, redesign, or discontinuation of initiatives that fail to demonstrate sufficient value, adoption, technical performance, or clinical benefit.</li><li>Provide regular reporting on AI portfolio performance, implementation progress, adoption, benefits realization, risks, and lessons learned.</li><li> AI Center of Excellence Development</li><li>Establish and progressively develop the Group’s AI Center of Excellence.</li><li>Define the technical capabilities, roles, development standards, methodologies, tools, infrastructure requirements, and operating model required to support enterprise AI delivery.</li><li>Build and lead a multidisciplinary team incorporating capabilities such as AI and machine learning engineering, data science, data engineering, AI product management, MLOps and LLMOps, clinical</li><li>informatics, validation, and program management.</li><li>Recruit, mentor, and develop AI and data professionals while strengthening AI capabilities across the organization.</li><li>Develop reusable AI components, reference architecture, development standards, documentation, and implementation practices to accelerate future projects and enable solutions to scale.</li><li>Promote collaboration and knowledge sharing across clinical, technology, research, data, and business teams.</li><li> Innovation, Research and Commercialization Support:</li><li>Identify and evaluate emerging AI technologies, startups, academic collaborations, research opportunities, and potential innovation partners relevant to the Group’s strategic priorities.</li><li>Support the development and technical evaluation of collaborations with universities, startups, technology companies, small and medium sized enterprises, research organizations, and other innovation partners.</li><li>Support applied AI research and clinical validation projects aligned with organizational priorities.</li><li>Contribute to postgraduate research and student supervision where appropriate.</li><li>Provide technical input into potential co development opportunities, including feasibility, required capabilities, data requirements, intellectual property considerations, implementation requirements, and potential scalability.</li><li>Identify potential intellectual property arising from internally or jointly developed AI solutions and work with the appropriate organizational stakeholders to ensure that datasets, algorithms, models, software, and other intellectual assets are appropriately recognized and protected.</li><li>Identify solutions that may have potential for broader adoption or commercialization and provide technical and operational input into their evaluation through the Group’s established governance and approval processes<br><br></li></ul><strong>All Fakeeh Care employees are responsible for continuous improvement, including:<br><br></strong><ul><li> Performing all duties and tasks in a manner that supports Fakeeh’s Person-Centered care values.</li><li> Actively contributing to continuous improvement initiatives, within the scope of the role.</li><li> Adherence to safety protocols and proactively seeking to address any job-related safety concerns.</li><li> Maintaining strict confidentiality of all sensitive information accessed or encountered during work.</li><li> Complying with cybersecurity policies and standards to protect Fakeeh’s systems and participating in awareness<br><br></li></ul>training and initiatives to prevent cyber threats.<br><br><ul><li> Adhering to and upholding Fakeeh Care’s code of conduct, policies and ethical standards.</li><li> Completion of mandatory education as per the requirement, at least one month prior to expiration.<br><br></li></ul><strong>Skills And Abilities<br><br></strong><ul><li>Hands-on AI technical capability combined with strategic leadership.</li><li>Strong understanding of healthcare data ecosystems and data monetization strategies.</li><li>Ability to translate complex AI concepts into actionable business cases for non- technical audiences.</li><li>Exceptional stakeholder management in complex organizational environments.</li><li>Knowledge of Saudi regulatory landscape (SDAIA, PDPL, SFDA, NCA).<br><br></li></ul><strong>Experience<br><br></strong><ul><li>7 to 10+ or more years of relevant professional experience in artificial intelligence, machine learning, data science, software engineering, digital health, healthcare technology, or related fields.</li><li>Demonstrated experience taking multiple AI solutions from concept or prototype through production deployment, adoption, and ongoing operation.</li><li>Strong practical knowledge of modern AI technologies including machine learning, generative AI, large language models, AI agents, predictive modeling, natural language processing, or computer vision.</li><li>Experience with MLOps or LLMOps, production deployment, APIs, data pipelines, cloud or hybrid infrastructure, model monitoring, and enterprise integration.</li><li>Demonstrated ability to lead technical teams while remaining actively involved in architecture, technical design, prototyping, evaluation, and resolution of implementation challenges.</li><li>Healthcare experience is strongly preferred, particularly experience with clinical workflows, healthcare data, electronic medical records, clinical validation, interoperability, or healthcare technology environments. Candidates from other complex or highly regulated industries may be considered where they demonstrate exceptional AI delivery experience and the ability to develop healthcare domain expertise.</li><li>Experience working with technology companies, startups, universities, research organizations, or innovation partners is desirable.</li><li>Experience contributing to intellectual property, co-development, licensing, orcommercialization of technology solutions is advantageous<br><br></li></ul><strong>Education<br><br></strong><ul><li>Bachelor’s or Master’s degree in Artificial Intelligence, Computer Science, Data Science, Engineering, Biomedical Informatics, Health Informatics, or a related technical discipline.</li><li>A PhD is desirable but not required. Demonstrated experience developing and successfully deploying AI solutions will be given significant consideration.<br><br></li></ul><strong>Language<br><br></strong><ul><li>Excellent command of oral and written English and Arabic.<br><br></li></ul><strong>Licenses /Certifications<br><br></strong>Relevant professional certifications in AI, cloud technologies, data engineering, cybersecurity, project management, or healthcare informatics are desirable.

<strong>Additional InformationAnnual Company Bonus<br><br></strong><strong>Job Number</strong> 26123161<br><br><strong>Job Category</strong> Food and Beverage &amp; Culinary<br><br><strong>Location</strong> Umm Al Qura, PO Box 2036, Makkah 21955, Saudi ArabiaVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Non-Management<br><br><strong>Saisissez cette occasion gratifiante pour vivre de vos passions<br><br></strong>Les autres peuvent vous appeler une fine bouche, mais vous savez que vous êtes beaucoup plus que cela. Vous souhaitez apprendre toutes les ficelles du métier et être le roi de la cuisine. Une fois parmi nous, vous découvrirez qu'il n'existe aucune limite à votre créativité ou à votre potentiel. Nous vous incitons à vous perfectionner et à vous remettre en question puisque lorsque vous excellez, vous nous aidez à offrir à nos clients des expériences de voyage exceptionnelles.<br><br><strong> Des récompenses pour votre travail et des avantages qui accompagnent votre mode de vie <br><br></strong>Vous obtiendrez des avantages sur votre lieu de travail et en dehors de celui-ci:<br><br><ul><li>Réductions sur les chambres d'hôtel, les articles de la boutique cadeau, la nourriture et les boissons </li><li>Possibilités d'apprentissage et de perfectionnement </li><li>Programmes de reconnaissance </li><li>Programmes de mieux-être</li><li>Direction encourageante</li><li>Collègues animés par l'esprit d'équipe <br><br></li></ul><strong>L'incidence que vous allez avoir <br><br></strong>Vous placez la barre très haut du point de vue culinaire, et c'est l'attention que vous portez à chaque préparation qui incite nos clients à rester dîner avec nous. Au sein d'une équipe d'experts dévoués, vous apprendrez de nouvelles compétences chaque jour à mesure que vous travaillez avec des menus saisonniers et des présentations uniques. Votre travail acharné se révèle payant lorsqu’un plat que vous avez contribué à préparer avec attention ravit les clients et les incite à revenir.<br><br><strong>Tâches à accomplir<br><br></strong><ul><li> Préparer des ingrédients frais et les cuisiner en fonction des recettes ou menus</li><li> Cuisiner des aliments et préparer des plats de qualité supérieure dans les délais prescrits</li><li> Tester les plats pour vérifier leur préparation et leur temperature</li><li> Utiliser de manière sécuritaire et responsable l’équipement de la cuisine</li><li> Veiller à l'hygiène et à la propreté des surfaces et des contenants servant à l'entreposage<br><br></li></ul><strong>Qualifications Que Nous Recherchons<br><br></strong><ul><li> Excellent aptitude au travail en équipe et remarquable souci du détail</li><li>État d'esprit positif et personnalité extravertie </li><li> Une expérience antérieure en cuisine constitue un atout important.<br><br></li></ul>Ce travail nécessite d'être en mesure de soulever et de déplacer des articles pouvant peser jusqu'à 25 lb (11 kg). Il est également requis de se tenir debout ou assis ou de marcher pendant des périodes prolongées, ainsi que de veiller à maintenir une apparence professionnelle soignée dans un uniforme propre. Avant de commencer à ce poste, nous vous demanderons de suivre une formation et d'obtenir un certificat en matière de sécurité.<br><br><strong>Explorez notre grande planète<br><br></strong>Nous accueillons à bras ouverts vos talents naturels et votre passion pour la cuisine au sein de notre famille. Peu importe votre spécialité et votre expérience culinaire, nous vous offrirons d'excellentes récompenses et des possibilités d'améliorer vos compétences. Vous collaborerez étroitement avec une équipe de professionnels inspirés qui encourageront et apprécieront votre contribution.<br><br><strong>Qualifications Recommandées<br><br></strong>Niveau d’études:Diplôme d’études secondaires ou équivalence de niveau secondaire.<br><br>Expérience de travail connexe:Au moins 1 an d’expérience de travail connexe.<br><br>Expérience de supervision:Aucune expérience de supervision.<br><br>Permis ou certification:Aucune<br><br><em>Chez Marriott International, nous nous engageons à promouvoir l’égalité d’accès à l’emploi, à accueillir dignement chaque personne et à offrir les mêmes opportunités à tous. Nous avons instauré un environnement dans lequel les particularités de nos collaborateurs sont appréciées et célébrées. Notre plus grande force réside dans le mélange varié de cultures, de compétences et d’expériences de nos collaborateurs. Nous veillons à prévenir toute discrimination fondée sur des critères protégés, notamment le handicap, le statut de vétéran et tout autre aspect couvert par la loi en vigueur.<br><br></em>Les établissements Marriott Hotels s'efforcent d'élever l'art de l'hôtellerie en innovant dès qu'ils le peuvent tout en préservant le confort propre à ce qui nous est familier partout dans le monde. En tant que collaborateur ou collaboratrice Marriott Hotels, vous nous aiderez à tenir notre promesse, celle d'une hôtellerie de qualité, toujours (« Wonderful Hospitality. Always »), en offrant un service attentionné, sincère et novateur qui respecte et développe ce patrimoine vivant. Avec notre nom synonyme d'hôtellerie partout dans le monde, nous vous accueillons avec fierté pour découvrir les possibilités de carrière chez Marriott Hotels. En rejoignant Marriott Hotels, vous intégrerez le portefeuille d'enseignes de Marriott International. <strong>Rejoignez</strong> une entreprise qui vous donne la possibilité de donner le meilleur de vous-même, de <strong>trouver</strong> un sens à votre vie professionnelle, de <strong>faire partie</strong> d'une équipe internationale d'exception et de <strong>devenir</strong> la meilleure version de vous-même.<br><br>JW Marriott fait partie du portefeuille d'établissements de luxe de Marriott International et se compose de plus de 100 superbes établissements situés dans les villes portes d'accès à leur région et dans les plus beaux sites de villégiature partout dans le monde. Pour JW, nos collaborateurs et collaboratrices passent en premier. Parce que si vous vous sentez bien, notre clientèle le sera aussi. Les collaborateurs et collaboratrices JW Marriott sont des personnes assurées, innovantes, authentiques et intuitives qui poursuivent l'héritage laissé par le fondateur de l'entreprise J. Willard Marriott, à qui l'enseigne doit son nom. Nos hôtels offrent une expérience de travail unique, où vous ferez partie d'une communauté et vivrez une véritable camaraderie avec un groupe de collègues varié. JW offre des opportunités de formation, de développement et de reconnaissance et, plus important encore, un endroit où nourrir vos passions dans un environnement luxueux qui met l'accent sur un bien-être holistique. Traiter notre clientèle de façon exceptionnelle, c'est d'abord prendre soin de nos collaborateurs et collaboratrices. C'est ce que nous appelons The JW Treatment™. En rejoignant JW Marriott, vous intégrerez le portefeuille d'enseignes de Marriott International. <strong>Rejoignez</strong> une entreprise qui vous donne la possibilité de donner le meilleur de vous-même, de <strong>trouver</strong> un sens à votre vie professionnelle, de <strong>faire partie</strong> d'une équipe internationale d'exception et de <strong>devenir</strong> la meilleure version de vous-même.

<h3 >About the Housekeeping Coordinator Role</h3> <p >Delta Hotels and Resorts® is seeking a <strong >Housekeeping Coordinator</strong> to join our team in Makkah, with operations also extending to Jeddah. This full-time position is suitable for individuals with 0-1 years of experience, offering an opportunity to contribute to a seamless guest experience. The role is integral to maintaining the high standards of cleanliness and service that guests expect from Delta Hotels.</p> <h3 >Role Overview and Guest Service Focus</h3> <p >The Housekeeping Coordinator plays a crucial role in ensuring guest satisfaction by promptly addressing requests and maintaining the pristine condition of guest rooms and public areas. This position involves direct interaction with guests and collaboration with various hotel departments to uphold service excellence and operational efficiency within the hotel environment.</p> <h3 >Key Responsibilities</h3> <ul > <li >Respond promptly to requests from guests and other departments.</li> <li >Identify and report preventative or other maintenance issues in public areas or guest rooms.</li> <li >Post caution signs as required.</li> <li >Contact other departments directly for urgent repairs.</li> <li >Deliver guest requests and set up furniture items in guest rooms as requested.</li> <li >Remove items from hallways and transport to service areas, including debris, room service food and beverage trays, unread newspapers, soiled linens, and trash placed near Housekeeper carts.</li> <li >Clean, maintain, and store cleaning equipment.</li> <li >Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.</li> <li >Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information.</li> <li >Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.</li> <li >Speak with others using clear and professional language.</li> <li >Support the team to reach common goals.</li> <li >Ensure adherence to quality expectations and standards.</li> </ul> <h3 >Physical Demands and Workplace Safety</h3> <ul > <li >Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.</li> <li >Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.</li> <li >Reach overhead and below the knees, including bending, twisting, pulling, and stooping.</li> <li >Visually inspect tools, equipment, or machines (*, to identify defects).</li> <li >Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.</li> <li >Move through narrow, confined, or elevated spaces.</li> <li >Move up and down a ladder.</li> <li >Stand, sit, kneel, or walk for an extended period across an entire work shift.</li> <li >Perform other reasonable job duties as requested by Supervisors.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >0-1 years of experience in a related field.</li> <li >Ability to adhere to company policies and procedures diligently.</li> <li >Strong commitment to guest service and satisfaction.</li> <li >Effective communication skills.</li> <li >Ability to work effectively as part of a team.</li> </ul> <h3 >About Delta Hotels and Resorts®</h3> <p >Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise, and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>

<p>At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe. Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued. This is a high-impact role with growth opportunities for an ambitious applicant. Make it your next move.</p><p>We are looking for a passionate and experienced Assistant Director of Revenue ready to take their career to the next level: drive revenue growth across our iconic hotels and brands, optimize pricing strategies and channel performance, build best practices and work with sector-leading technology. As Assistant Director of Revenue , you will collaborate closely with Sales, Marketing and Reservations teams, to optimize our revenue performance and achieve our business goals. You will formulate and execute revenue strategies, manage inventory, and collaborate with the executive team on forecast and pricing. You will be a contributor to our revenue management community of practice internally and externally, mentor junior team members and receive learning and development support as you grow your career as a Heartist .</p><p>You will:</p><ul><li>Develop and implement revenue strategies for the hotel.</li><li>Monitor competitor pricing and market trends to adjust strategies.</li><li>Lead the weekly/bi-weekly Revenue Management meetings, providing insights based on reporting data.</li><li>Develop topline revenue forecasts and actively seek opportunities to drive incremental profit across all revenue centers of the business.</li><li>Conduct regular performance reviews and optimize pricing and inventory.</li><li>Mentor, coach and develop junior team members in revenue management practices.</li><li>Collaborate with sales, finance, and front office teams to achieve revenue goals.</li><li>Ensure reservations are well managed and coordinate with the reservations team.</li><li>Drive market share in your competitive set and ensure all systems are adequately used to optimize RevPAR.</li><li>Leverage your knowledge of the distribution landscape, including online travel agencies and distribution networks to optimize hotel profits.</li><li>Responsible for data quality and system hygiene of Revenue Management and Distribution applications; platforms and tools used by the hotel.</li></ul><p>Additional Information</p><p>Enjoy discounted Heartist rates across our global network of 5,600 properties, 10,000 food and beverage venues, and wellness centers. Grow and travel with your career globally across more than 110 countries, 45 hotel brands from luxury and lifestyle to premium and economy. Continuous learning and investment into your capability, including Accor s Revenue Management Academy certification. Work with sector-leading IDeaS revenue management platform</p><p>This role requires:</p><ul><li>Fluency in English</li><li>To be eligible to enter and work in Makkah (Muslims only).</li></ul><p>We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise.</p><p>From luxury to economy and in every corner of the globe, AccorHotels' 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>1-3 years of experience in revenue management roles. Proven ability to work independently while also thriving in collaborative team environments. Exceptional analytical skills and ability to make strategic decisions that enhance revenue growth. Proficient in revenue management principles. IDeaS Revenue Management Platform experience highly desirable. Strong understanding of the distribution landscape, online travel agencies, and emerging market trends. A collaborative forward-thinking mindset with a passion for elevating revenue management as a respected and valued community of practice with key internal and external stakeholders. Being curious and open-minded.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span >Department: Revenue Management &amp; Reservations</span></p><p>Reports To: Director of Revenue Management</p><p>Location: M venpick Hotel &amp; Residence Hajar Tower Makkah</p><p>Hotel Brand: M venpick by Accor</p><p>Position Summary</p><p>The Director of Reservations is responsible for leading the Reservations Department and ensuring the effective management of room reservations, inventory control, and reservation systems to maximize conversion, optimize room availability, and deliver exceptional service. The role works closely with the Director of Revenue Management, Sales, Front Office, Revenue, and Distribution teams to ensure reservation accuracy, inventory integrity, and seamless guest experiences, particularly during high-demand periods including Hajj, Ramadan, and Umrah.</p><p><b>Key Responsibilities</b></p><p>Reservations Operations</p><ul><li>Lead and manage the daily operations of the Reservations Department.</li><li>Ensure all reservations are processed accurately and within brand standards.</li><li>Maintain reservation quality, guest communication, and response times.</li><li>Supervise reservation team and ensure service excellence.</li><li>Monitor reservation queues and booking turnaround times.</li><li>Handle VIP, group, and complex reservation requests.</li><li>Ensure reservation policies are consistently followed.</li></ul><p>Inventory &amp; Availability Management</p><ul><li>Manage room inventory in coordination with the Revenue Management team.</li><li>Ensure room availability is accurately reflected across all booking channels.</li><li>Monitor room allocation, restrictions, stop-sell periods, and overbooking levels.</li><li>Coordinate room releases during Hajj, Ramadan, and peak demand periods.</li><li>Ensure rate codes, packages, and promotions are loaded correctly.</li></ul><p>Distribution Systems</p><ul><li>Ensure accurate setup and maintenance of Opera PMS and Accor reservation systems.</li><li>Coordinate with Distribution and Revenue teams regarding channel connectivity.</li><li>Monitor reservation interfaces and system performance.</li><li>Ensure reservation data integrity across all systems.</li></ul><p>Revenue Support</p><ul><li>Support the Director of Revenue Management in implementing approved pricing strategies.</li><li>Monitor pickup trends and booking pace.</li><li>Prepare daily reservation and pickup reports.</li><li>Identify unusual booking patterns and communicate them promptly.</li><li>Assist with forecasting by providing reservation insights and booking trends.</li></ul><p>Team Leadership</p><ul><li>Recruit, train, coach, and develop the Reservations team.</li><li>Conduct performance evaluations and continuous coaching.</li><li>Ensure compliance with Accor brand standards.</li><li>Build a high-performing, guest-focused reservations team.</li></ul><p>Cross Functional Collaboration</p><ul><li>Work closely with Front Office to ensure room readiness and arrival planning.</li><li>Coordinate with Sales regarding group blocks and contracted allocations.</li><li>Support Finance with reservation audits when required.</li><li>Collaborate with Marketing regarding promotional offers and campaigns.</li></ul><p>Reporting</p><ul><li>Prepare daily pickup reports.</li><li>Produce weekly reservation performance reports.</li><li>Monitor booking pace against forecast.</li><li>Track reservation conversion.</li><li>Analyze booking source performance.</li><li>Monitor cancellations and no-show trends.</li></ul><p>Enjoy discounted Heartist rates across Accor s global network of 5,600 properties and 10,000 food &amp; beverage venues.</p><p>Access continuous learning and development through Accor s Revenue Management Academy and leadership programs.</p><p>Opportunity to grow your career globally across 45+ Accor brands in over 110 countries.</p><p>Work with industry-leading tools including the IDeaS Revenue Management Platform .</p><p>Be part of one of Makkah s most iconic hotels, serving guests from all over the world.</p><p>Why work for Accor?</p><p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Hotel Management, Business, or related field.</li><li>3 5 years of experience in revenue and reservation management roles within a luxury or upper-upscale hotel environment (Accor experience preferred).</li><li>Strong analytical and problem-solving skills with the ability to translate data into actionable insights.</li><li>Experience with IDeaS Revenue Management System and Opera PMS highly desirable.</li><li>In-depth knowledge of online distribution channels, OTA management, and dynamic pricing models.</li><li>Excellent communication, presentation, and collaboration skills.</li><li>Fluent in English ; proficiency in Arabic is an advantage.</li><li>High level of integrity, attention to detail, and ability to perform under pressure especially during peak seasons.</li></ul><p></p></section>