Financial Analyst Jobs in Saudi

<p>&nbsp;<strong>After-Sales Technical Support Engineer</strong> <strong>Company:</strong> AFAQY <strong>Location:</strong> Dammam, Eastern Province, Saudi Arabia&nbsp;</p><p><strong>Employment Type:</strong> Full-time, On-site&nbsp;</p><p><strong>About AFAQY</strong> AFAQY is a leading IT and IoT solutions provider in Saudi Arabia and the wider MENA region, specializing in fleet management, GPS tracking,&nbsp;</p><p>and telematics solutions that help organizations automate workflows, optimize operations, and enhance customer experience.&nbsp;</p><p>Since 2005, AFAQY has partnered with major global technology and IoT brands,&nbsp;</p><p>building long-term trust with local and regional clients across sectors such as transportation, logistics, construction, and telecommunications.&nbsp;</p><p>With operations in KSA, Egypt, Oman, and Qatar, AFAQY is guided by core principles of value for money,&nbsp;</p><p>safe yet simple solutions, and sustainable practices that balance the needs of people, businesses, and the planet.&nbsp;</p><p><strong>Role Description</strong> This is a full-time, on-site role based in Dammam, Eastern Province.&nbsp;</p><p>The After-Sales Technical Support Engineer will act as the technical point of contact for clients after solution delivery,&nbsp;</p><p>ensuring that fleet management and IoT solutions continue to operate reliably and that clients receive a consistently high standard of service.&nbsp;</p><p>Day-to-day responsibilities include:</p><ul><li>Providing technical support to clients on fleet management platforms, GPS tracking devices, sensors, and connected accessories through calls, emails, online meetings, and on-site visits.</li><li>Diagnosing and resolving hardware, connectivity, and platform-related issues, escalating complex cases to the relevant internal teams and following up until full closure.</li><li>Supporting regulatory compliance activities, including vehicle registration and linking on government platforms such as WASL, and helping client fleets remain compliant.</li><li>Conducting client site visits for troubleshooting, installation follow-up, user training, and periodic account reviews.</li><li>Managing support requests, tasks, and service activities through CRM and ticketing systems while maintaining accurate, up-to-date records.</li><li>Coordinating closely with Sales, Operations, and other internal departments to ensure timely resolution and smooth handovers.</li><li>Adhering to SLA response and resolution standards and contributing to periodic service and performance reports.</li><li>Supporting device upgrade and migration initiatives, as well as proactive account health checks.</li><li>Contributing to the continuous improvement of support processes, documentation, and overall client experience.</li></ul><p><strong>Qualifications</strong></p><ul><li>Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent practical experience.</li><li>Minimum of 3 years of experience in technical support, after-sales support, or field service, preferably within telematics, GPS tracking, IoT, or fleet management.</li><li>Strong analytical and troubleshooting skills covering hardware, connectivity (GSM/GPS), and software platforms.</li><li>Excellent written and verbal communication skills in both Arabic and English, with the ability to explain technical matters clearly to technical and non-technical stakeholders.</li><li>Professional and presentable appearance with strong interpersonal skills, suitable for a client-facing role.</li><li>Solid documentation and organizational skills, including preparing reports, maintaining records, and following structured workflows.</li><li>Customer-oriented mindset with the ability to manage multiple priorities and perform well under pressure.</li><li>Familiarity with KSA regulatory requirements for fleet tracking (such as WASL and IVMS) is a strong advantage.</li><li>Hands-on experience with GPS tracking devices and telematics hardware is a strong advantage.</li><li>Valid driving license and willingness to travel to client sites across the Eastern Province.</li><li>High level of professionalism, reliability, and attention to detail, with a commitment to ethical workplace practice.</li></ul><p>&nbsp; &nbsp;</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Purpose / Objective</strong></p><br> <p>Provide certain support to nursing staff with direct and in-direct patient care within the assigned area. The position holder will undertake tasks and duties delegated by the Charge Nurse or a team leader. PCT will act as coordinator between the assigned physician and patient/family.</p><br> <p><strong>Key Responsibilities / Accountabilities</strong></p><br> <ul> <li>Ensure the readiness and arrangement of the clinic/ environment cleanliness/ supplies on daily basis.</li> <li>Assist Physician in examining the patient and arrange specific equipment required within the clinic prior to clinical procedures.</li> <li>Organize and coordinate clinic activities (patient flow etc.)</li> <li>Ensure that all required documents are completed (claims, referral, etc.)</li> <li>Track patient status and assist as needed (with lab, radiology, etc.)</li> <li>Process admission and referral accurately in a timely manner.</li> <li>Receive call, clarification and answer as needed. Answer telephone courteously, relay messages accurately and promptly, answer general enquiries by visitors.</li> <li>Adhere to JCIA/CBAHI standards of patient safety.</li> <li>Adhere to nursing documentation policy.</li> <li>Maintain patient privacy and confidentiality.</li> <li>Initiate emergency and resuscitative measures when needed.</li> <li>Provide patient/family with the required education.</li> <li>Adhere to punctuality and attendance policy.</li> <li>Maintain required competency as per HMG policy.</li> <li>Maintain the required license as per MOH regulation.</li> <li>Adhere to infection control standards.</li> <li>Adhere to dress code policy.</li> <li>Perform Nursing procedures as per the scope of practice which include: <ul> <li>Checking vital signs/pulse oximeter.</li> <li>Checking patient weight and height.</li> <li>Gluco check.</li> <li>ECG-pain assessment.</li> </ul> </li> <li>Answer question when needed within the scope as PCT, or refers to RN/SN as appropriate.</li> <li>Attend required meetings and educational activities.</li> <li>Report to supervisor/charge nurse any observations and/or concerns about the person’s condition without delay.</li> <li>Guide patient to relevant areas for investigations, giving written information as required.</li> <li>Participate in person-centered care initiatives undertaken by HMG.</li> <li>Enrich patient experience with compassion, respect, and dignity.</li> <li>Perform other applicable tasks and duties assigned with the realm of his/her knowledge, skills, and abilities.</li> </ul><br><p><strong>Education/ Professional Qualification</strong></p><br> <ul> <li>Bachelor’s degree of Science</li> <li>Passing PCT Program</li> </ul> <p><strong>Experience </strong></p><br> <p>Preferably with some working experience in healthcare. Fresh graduate with interest in healthcare is acceptable.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p><br> <p><strong>Professional Licensing / Certification / Training </strong></p><br> <ul> <li>Valid Saudi Council</li> <li>BLS Certification</li> </ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Perform routine maintenance and repair of electrical, plumbing, HVAC, and mechanical systems.</p><p>Inspect equipment and facilities to identify faults and maintenance requirements.</p><p>Troubleshoot and repair breakdowns promptly to minimize downtime.</p><p>Carry out preventive maintenance according to the maintenance schedule.</p><p>Install, replace, and repair fixtures, fittings, and equipment as required.</p><p>Maintain tools, equipment, and work areas in a clean and safe condition.</p><p>Respond to emergency maintenance requests promptly.</p><p>Ensure compliance with health, safety, and company policies.</p><p>Maintain maintenance records and report completed work to the supervisor.</p><p>Coordinate with contractors and other departments when required.</p><p>Monitor utility systems and report abnormalities.</p><p>Perform any other maintenance-related duties assigned by the supervisor.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Troubleshooting and problem-solving.</p><p>Preventive and corrective maintenance.</p><p>Knowledge of safety procedures.</p><p>Ability to use hand and power tools.</p><p>Good communication and teamwork.</p><p>Time management and organizational skills.</p><p>Ability to work independently and under pressure.</p></div>

<p>The Electrician is responsible for installing, maintaining, troubleshooting, and repairing electrical systems, equipment, and wiring in residential, commercial, or industrial settings. They ensure electrical systems operate safely and efficiently while complying with applicable electrical codes, safety standards, and regulations.</p><p>Your role</p><p>The Electrician is responsible for reactive and PPM activities for LV/MV systems, Low current systems, and control panels; providing first response; interacting with the reporting supervisor daily; and ensuring compliance with BEC and Client Contractual FMA &amp; FMR.</p><p>Install, maintain, repair, and troubleshoot electrical systems, including wiring, lighting, power distribution, and control systems in commercial and industrial facilities. Conduct regular inspections and preventive maintenance tasks to identify potential issues and ensure the optimal performance of electrical systems. Diagnose and repair electrical malfunctions in systems and equipment, such as FACP Panels, BMS System, UPS System, PAVA System, Fan motors, Pumps, Control panels, Lighting Panels, Distribution Panels, Circuit breakers and lighting fixtures. Perform routine cleaning and servicing of electrical components to ensure cleanliness and efficiency. Collaborate with other team members to coordinate and prioritize maintenance tasks, ensuring timely completion of work orders. Document all maintenance and repair activities, including equipment status, work performed, and parts used, in maintenance logs and reports. Perform other assigned tasks as requested.</p><p>Under general supervision, diagnose and repair system malfunctions requiring specific technical knowledge and relevant qualifications, understanding time and material requirements. Seek clarification and technical support when needed and escalate issues as appropriate. Stay updated on the latest industry trends, technologies, and best practices related to electrical systems. Comply with all safety protocols, regulations, and company policies while performing maintenance tasks. Be familiar with electrical codes, standards, and regulations. Provide guidance and support to junior technicians as needed. Possess knowledge of building automation systems and controls. Follow up with the supervisor to close activities/events on time. Respond promptly to service requests and emergency callouts, ensuring minimal downtime and disruption to facility operations. Assist in the installation and commissioning of new electrical systems and equipment as required. Ensure all work is performed in compliance with relevant codes, standards, and safety regulations.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent; technical certification or ITI/Diploma in Electrical preferred.</li><li>5+ experience as an electrician in residential, commercial, or industrial environments.</li><li>Strong knowledge of electrical systems, circuits, wiring, and safety procedures.</li><li>Ability to read and interpret electrical drawings, blueprints, and schematics.</li><li>Skilled in diagnosing and repairing electrical faults and equipment failures.</li><li>Familiarity with local electrical codes, regulations, and industry standards.</li><li>Ability to use electrical testing and diagnostic equipment.</li><li>Good problem-solving and troubleshooting skills.</li><li>Physical fitness to work in various environments, including heights and confined spaces.</li><li>Strong communication, teamwork, and time management skills.</li><li>Valid electrician license/certification (if required by local regulations).</li></ul>

<div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventative maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment. Maintain maintenance inventory and requisition parts and supplies as needed. Record information for unfinished calls prior to shift change.</p> <p> </p> <p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p><b>PREFERRED QUALIFICATIONS </b></p> <p>Education: Technical, Trade, or Vocational School Degree.</p> <p>Related Work Experience: At least 2 years of related work experience.</p> <p>Supervisory Experience: No supervisory experience. </p> <p>License or Certification: None </p> <p> </p> <p> </p> </div> <div> </div> <p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p>

<h3 >About the Role</h3> <p >GE Vernova is seeking a <strong >Customer Support Engineer</strong> to join its team in Al Khobar, Eastern region. This full-time role is dedicated to providing comprehensive after-sales support for customer issues, which includes repairs, technical assistance, and on-site service. The position involves planning and executing department operations, functioning with a degree of autonomy, and is guided by established policies and analysis of end results. The Customer Support Engineer is authorized to modify procedures and practices related to tasks, ensuring that final results meet acceptable standards for quality, volume, and timeliness.</p> <h3 >Key Responsibilities</h3> <ul > <li >Support the resolution of after-sales technical issues for customers, providing Level 1, 2, and 3 technical support as required.</li> <li >Apply in-depth knowledge of a technical discipline, analytical thinking, and technical experience to implement policy and strategy.</li> <li >Possess comprehensive knowledge of best practices and understand how this area integrates with other functions, including working knowledge of competitors and market differentiators.</li> <li >Exercise judgment to propose diverse solutions beyond defined parameters for complex manufacturing processes involving various technical aspects or interdependent production cycles.</li> <li >Act as a resource for less experienced colleagues and potentially lead small projects with low risk and resource needs.</li> <li >Communicate performance expectations and manage sensitive issues effectively.</li> <li >A position at this level requires a People Leader capable of hiring and developing talent, including direct responsibility for personnel management, staffing, and performance development.</li> </ul> <h3 >Required Qualifications</h3> <ul > <li >Significant experience in the function and digital audio workstation.</li> <li >Knowledge equivalent to a bachelor's degree from an accredited university, or a baccalaureate with experience in a relevant field.</li> </ul> <h3 >Desired Characteristics</h3> <ul > <li >Strong oral and written communication skills.</li> <li >Strong interpersonal and leadership skills.</li> <li >Ability to influence others and lead small teams.</li> <li >Demonstrated ability to drive initiatives of moderate scope and impact.</li> <li >Capability to coordinate multiple projects simultaneously.</li> <li >Effective problem identification and problem-solving skills.</li> <li >Proven analytical and organizational skills.</li> </ul> <h3 >Experience and Work Type</h3> <p >This is a full-time position suitable for candidates with <strong >0-1 years of experience</strong>. The role is based in Al Khobar, Eastern region.</p> <h3 >Application Information</h3> <p >Candidates who meet the specified qualifications are encouraged to apply.</p>

<h3 >About Johns Hopkins Aramco Healthcare (JHAH)</h3> <p >Johns Hopkins Aramco Healthcare (JHAH) is seeking a <strong >Diagnostic Imaging Technologist</strong> to join their team in Dhahran. This full-time position is integral to providing high-quality diagnostic imaging services within a leading healthcare environment.</p> <h3 >Role Summary</h3> <p >The Diagnostic Imaging Technologist performs a variety of radiographic procedures, encompassing routine, trauma, and bedside examinations. This role operates in strict accordance with established practices and procedures, ensuring full compliance with safety, environmental, and infection control standards to maintain a secure and effective clinical setting.</p> <h3 >Key Responsibilities</h3> <ul > <li >Perform advanced and orthopedic-specific X-ray examinations, including all Fluoroscopy procedures, with minimal supervision.</li> <li >Apply current radiation protection standards in radiology to effectively adjust parameters, obtain superior image quality, and improve patient throughput.</li> <li >Oversee the training and development of interns and junior technologists on routine examinations and procedures, ensuring adherence to best practices.</li> <li >Participate actively in all area activities essential for maintaining efficient operation, including equipment calibration, quality control, and supplies management.</li> <li >Execute any other operational activity assigned by the manager to support departmental goals and ensure smooth workflow.</li> </ul> <h3 >Required Qualifications and Certifications</h3> <ul > <li >Candidates must possess valid <strong >SCFHS Certification</strong>.</li> </ul> <h3 >Experience</h3> <p >A minimum of <strong >2 to 5 years of experience</strong> as a Diagnostic Imaging Technologist is required for this position.</p> <h3 >Work Location and Type</h3> <p >This is a <strong >full-time</strong> role based in Dhahran, Saudi Arabia, offering an opportunity to contribute to a dedicated healthcare team.</p>

<p>The incumbent will be responsible for the maintenance, troubleshooting, and smooth operation of electrical systems and equipment to ensure uninterrupted production and equipment reliability.</p><p>Key Responsibilities</p><ul><li>Carry out preventive, predictive, and breakdown maintenance of CCM electrical equipment.</li><li>Troubleshoot electrical faults in motors, drives, PLC-controlled systems, sensors, encoders, and field instruments.</li><li>Maintain and repair electrical panels, MCCs, VFDs, soft starters, transformers, and switchgear.</li><li>Ensure smooth operation of CCM equipment such as mould oscillation systems, withdrawal &amp; straightening units, tundish car, ladle turret, and cooling systems.</li><li>Attend electrical breakdowns promptly to minimize production downtime.</li><li>Perform routine inspection of cables, motors, limit switches, proximity sensors, and control circuits.</li><li>Execute maintenance activities as per planned maintenance schedules.</li><li>Coordinate with mechanical, automation, and production teams during shutdowns and maintenance activities.</li><li>Ensure compliance with electrical safety standards, LOTO procedures, and PPE requirements.</li><li>Maintain maintenance records and report equipment abnormalities to the supervisor.</li></ul><p>Required Skills</p><ul><li>Strong knowledge of industrial electrical maintenance in a steel plant.</li><li>Hands-on experience with PLC-based control systems (Siemens/ABB/Allen-Bradley preferred).</li><li>Knowledge of AC/DC motors, VFDs, MCCs, HT/LT electrical systems, and control panels.</li><li>Ability to read electrical drawings and troubleshoot electrical circuits.</li><li>Familiarity with electrical measuring instruments such as multimeters, clamp meters, insulation testers (Megger), etc.</li><li>Understanding of preventive and predictive maintenance practices.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualification:</strong> ITI</p><p><strong>Experience:</strong> 6</p><p><strong>Place of Posting -</strong> Saudi Arab</p><p><strong>Preferred Experience</strong></p><p>Minimum 6 years of experience in electrical maintenance of Continuous Casting Machine (CCM) in an integrated steel plant or Steel Melting Shop.</p><p>Experience in handling breakdown maintenance and shutdown activities in a high-temperature manufacturing environment.</p>

We are seeking a Technical Support Specialist to provide high-quality IT support. The ideal candidate will have strong troubleshooting abilities, excellent communication skills, and experience in help desk support, assisting end users in a fast-paced environment.<br>Key Responsibilities:Provide technical support for hardware, software, and network-related issues. Diagnose and troubleshoot technical problems efficiently. Respond to support requests via ticketing systems, phone, or email. Install, configure, and maintain computer systems and applications. Support remote users using remote access tools. Document issues, resolutions, and processes in the ticketing system. Collaborate with IT teams to escalate and resolve complex issues. Ensure a high level of customer satisfaction through effective communication and follow-up.<br>Requirements:Diploma or Bachelor's degree in computer science, Information Technology, or a related field. Advanced English language skills. Minimum of 1 year of experience in an IT Help Desk or similar role. Strong knowledge of computer systems, hardware, software, and network connectivity. Experience with IT ticketing systems and remote support tools. Solid understanding of troubleshooting methodologies.<br>Skills:Strong communication skills. Attention to detail and ability to work under pressure. Familiarity with ITIL best practices is a plus.

<ul><li>Lead the installation, configuration, and maintenance of complex voice and data network infrastructure, ensuring optimal performance and uptime.</li><li>Diagnose and resolve advanced network issues, including circuit failures, IP telephony problems, and PBX system malfunctions, minimizing downtime.</li><li>Implement and manage network security protocols to protect voice communications from unauthorized access and cyber threats.</li><li>Oversee upgrades and migrations of network hardware and software, meticulously planning and executing to avoid service disruption.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Possess an Associate's or Bachelor's degree in Telecommunications, Computer Science, or a related field, or equivalent practical experience.</li><li>Hold relevant industry certifications such as CCNA Voice, CCNP Voice, or CompTIA Network+.</li><li>Demonstrate 5-7+ years of hands-on experience in designing, implementing, and troubleshooting enterprise voice and data networks.</li><li>Proficiency in configuring and managing Cisco, Avaya, or other leading PBX and VoIP systems.</li></ul>

<ul><li>Assess project sites, meticulously identifying areas requiring waterproofing solutions, and evaluating existing conditions for optimal application.</li><li>Prepare surfaces by cleaning, repairing, and priming to ensure optimal adhesion of waterproofing materials, crucial for long-term performance.</li><li>Apply various waterproofing materials, including membranes, coatings, and sealants, with precision, adhering to manufacturer specifications and industry best practices.</li><li>Install and maintain drainage systems, such as French drains and weeping tiles, to effectively manage water runoff and prevent water accumulation.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>High school diploma or equivalent educational qualification.</p></li><li><p>Possession of relevant certifications such as waterproofing applicator certification, demonstrating specialized knowledge.</p></li><li><p>Minimum of 5 years of experience in the waterproofing industry, showcasing practical application of skills.</p></li><li><p>Proven experience in construction or related field, highlighting familiarity with construction practices.</p></li></ul>

Designs, develops and implements sales programs to meet the organization's business objectives | Plans, directs and coordinates the efforts of sales toward the accomplishment of objectives

<h3 >About Afaqy</h3> <p >Afaqy is a prominent IT and IoT solutions provider operating across Saudi Arabia and the wider MENA region. Since 2005, Afaqy has specialized in fleet management, GPS tracking, and telematics solutions, helping organizations automate workflows, optimize operations, and enhance customer experience. The company partners with major global technology and IoT brands, serving clients in sectors such as transportation, logistics, construction, and telecommunications. Afaqy maintains operations in KSA, Egypt, Oman, and Qatar, guided by principles of value for money, safe yet simple solutions, and sustainable practices.</p> <h3 >Role Overview: Technical Support Engineer</h3> <p >Afaqy is seeking a <strong >Technical Support Engineer</strong> to join its team in Dammam, Eastern Province. This is a full-time, on-site position. The After-Sales Technical Support Engineer serves as the primary technical point of contact for clients following the delivery of fleet management and IoT solutions. The core responsibility is to ensure the reliable operation of these solutions and to deliver a consistently high standard of service to clients.</p> <h3 >Key Responsibilities</h3> <ul > <li >Provide technical support to clients regarding fleet management platforms, GPS tracking devices, sensors, and connected accessories through various channels including calls, emails, online meetings, and on-site visits.</li> <li >Diagnose and resolve hardware, connectivity, and platform-related issues, escalating complex cases to relevant internal teams and ensuring follow-up until resolution.</li> <li >Support regulatory compliance activities, including vehicle registration and linking on government platforms such as WASL, to help client fleets maintain compliance.</li> <li >Conduct client site visits for troubleshooting, installation follow-up, user training, and periodic account reviews.</li> <li >Manage support requests, tasks, and service activities using CRM and ticketing systems, ensuring accurate and up-to-date record-keeping.</li> <li >Coordinate closely with Sales, Operations, and other internal departments to ensure timely issue resolution and smooth handovers.</li> <li >Adhere to Service Level Agreement (SLA) response and resolution standards, and contribute to periodic service and performance reports.</li> <li >Support device upgrade and migration initiatives, as well as proactive account health checks.</li> <li >Contribute to the continuous improvement of support processes, documentation, and the overall client experience.</li> </ul> <h3 >Required Qualifications and Experience</h3> <p >Candidates should possess <strong >2-5 years of experience</strong> in a technical support role, preferably within the IT, IoT, or telematics industry. A valid driving license is required, along with a willingness to travel to client sites across the Eastern Province as needed.</p> <h3 >Work Environment</h3> <p >This is an on-site position based in Dammam, Eastern Province. The role involves direct interaction with clients, including regular travel to client locations within the Eastern Province to provide hands-on support, training, and troubleshooting.</p> <h3 >Application Process</h3> <p >Interested candidates are invited to submit their application for consideration.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b>Requisition ID:<b><b><b>28987</b></b></b></b>&nbsp;</p><br> <p><b>City<b><b><b>Customer Servic</b></b></b></b>&nbsp;</p><br> <p><span><b><em>Group overview:</em></b></span></p><br> <p><span>Headquartered in Riyadh, Saudi Arabia, we operate construction and manufacturing businesses, design &amp; development centers and a host of facilities in the Middle East and other countries.</span></p><br> <p><span><b>alfanar</b></span><b>&nbsp;is involved in:</b></p><br> <ul> <li>Electrical, Electromechanical and Civil Engineering Construction</li> <li>Manufacturing and Marketing Electrical Construction Products</li> <li>Allied Engineering Services</li> </ul> <p><b>Our Main Divisions:</b></p><br> <ul> <li>alfanar electric</li> <li>alfanar Construction</li> <li>alfanar Building Systems</li> </ul> <p><b><u>alfanar electric</u></b></p><br> <p>alfanar electric is the industrial arm of alfanar, manufacturing a variety of low, medium and high voltage electrical construction products.</p><br> <p><b>alfanar electric operates industries in:</b></p><br> <ul> <li>Riyadh and Jubail, Saudi Arabia</li> <li>Dubai, UAE</li> <li>London, UK</li> </ul> <p>alfanar has a development and engineering center in Chennai, India.</p><br> <p><b>Industrial Complex, Riyadh</b></p><br> <p>The center of alfanar’s industrial activities is alfanar Industrial Complex situated in the Third Industrial Zone on Al-Kharj Road, Riyadh.</p><br> <p>Spread across 700,000 square meters, the Complex houses alfanar’s facilities.</p><br> <p>The Complex has a comprehensive infrastructure including a data and communication center as well as a commercial zone.</p><br> Job Purpose <br><p><span><span><span>Assist in resolving customer issues, provide timely technical support, and ensure quality service. Stay updated on product knowledge and maintain accurate records of customer interactions to help ensure customer satisfaction.</span></span></span></p><br> <br><br>Key Accountability Areas <br><p>Issue Resolution:</p><br> <ul> <li>Assist in troubleshooting and resolving customer issues, ensuring that cases are handled in a timely and efficient manner.</li> </ul> <p>Customer Interaction:</p><br> <ul> <li>Engage with customers to understand their technical concerns and provide support or escalate issues as needed.</li> </ul> <p>Quality Assurance:</p><br> <ul> <li>Ensure the service provided meets company standards by following guidelines and processes, with a focus on improving service delivery.</li> </ul> <p>Documentation:</p><br> <ul> <li>Accurately record customer interactions, including troubleshooting steps, resolutions, and any feedback, to maintain clear and complete case histories.</li> </ul> <p>Product Knowledge:</p><br> <ul> <li>Stay informed on product updates and technical changes to provide effective support, while learning new tools and technologies to enhance service quality.</li> </ul> <br><br>Role Accountability <br><p>HR Proficiency:</p><br> <ul> <li>Communicate effectively with peers and supervisors and show openness to directions and feedback.</li> </ul> <p>Delivery:</p><br> <ul> <li>Use tools and machinery within efficient cost and time.</li> <li>Execute the operational activities as per delivery schedules and work instructions.</li> </ul> <p>Problem-Solving:</p><br> <ul> <li>Assist to solve any related issues arise and escalate any complex operational problems.</li> </ul> <p>Quality:</p><br> <ul> <li>Implement the quality standards for products, processes, or related activities.</li> </ul> <p>Business Process:</p><br> <ul> <li>Execute the tasks as per work routines and instructions.</li> </ul> <p>Compliance:</p><br> <ul> <li>Comply to related policy, procedures, and processes.</li> </ul> <br><br>Academic Qualification <br>High School Degree in Any relevant field<br><br><br>Work Experience <br>2 to 4 Years<br><br><br>Technical / Functional Competencies <br>Customer Focus<br>Customer Relationship Management<br>Customer Satisfaction Measurement<br>Customer Service<br>Customer Service Orientation<br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b>Requisition ID:<b><b><b>28987</b></b></b></b>&nbsp;</p><br> <p><b>City<b><b><b>Customer Servic</b></b></b></b>&nbsp;</p><br> <p><span><b><em>Group overview:</em></b></span></p><br> <p><span>Headquartered in Riyadh, Saudi Arabia, we operate construction and manufacturing businesses, design &amp; development centers and a host of facilities in the Middle East and other countries.</span></p><br> <p><span><b>alfanar</b></span><b>&nbsp;is involved in:</b></p><br> <ul> <li>Electrical, Electromechanical and Civil Engineering Construction</li> <li>Manufacturing and Marketing Electrical Construction Products</li> <li>Allied Engineering Services</li> </ul> <p><b>Our Main Divisions:</b></p><br> <ul> <li>alfanar electric</li> <li>alfanar Construction</li> <li>alfanar Building Systems</li> </ul> <p><b><u>alfanar electric</u></b></p><br> <p>alfanar electric is the industrial arm of alfanar, manufacturing a variety of low, medium and high voltage electrical construction products.</p><br> <p><b>alfanar electric operates industries in:</b></p><br> <ul> <li>Riyadh and Jubail, Saudi Arabia</li> <li>Dubai, UAE</li> <li>London, UK</li> </ul> <p>alfanar has a development and engineering center in Chennai, India.</p><br> <p><b>Industrial Complex, Riyadh</b></p><br> <p>The center of alfanar’s industrial activities is alfanar Industrial Complex situated in the Third Industrial Zone on Al-Kharj Road, Riyadh.</p><br> <p>Spread across 700,000 square meters, the Complex houses alfanar’s facilities.</p><br> <p>The Complex has a comprehensive infrastructure including a data and communication center as well as a commercial zone.</p><br> Job Purpose <br><p><span><span><span>Assist in resolving customer issues, provide timely technical support, and ensure quality service. Stay updated on product knowledge and maintain accurate records of customer interactions to help ensure customer satisfaction.</span></span></span></p><br> <br><br>Key Accountability Areas <br><p>Issue Resolution:</p><br> <ul> <li>Assist in troubleshooting and resolving customer issues, ensuring that cases are handled in a timely and efficient manner.</li> </ul> <p>Customer Interaction:</p><br> <ul> <li>Engage with customers to understand their technical concerns and provide support or escalate issues as needed.</li> </ul> <p>Quality Assurance:</p><br> <ul> <li>Ensure the service provided meets company standards by following guidelines and processes, with a focus on improving service delivery.</li> </ul> <p>Documentation:</p><br> <ul> <li>Accurately record customer interactions, including troubleshooting steps, resolutions, and any feedback, to maintain clear and complete case histories.</li> </ul> <p>Product Knowledge:</p><br> <ul> <li>Stay informed on product updates and technical changes to provide effective support, while learning new tools and technologies to enhance service quality.</li> </ul> <br><br>Role Accountability <br><p>HR Proficiency:</p><br> <ul> <li>Communicate effectively with peers and supervisors and show openness to directions and feedback.</li> </ul> <p>Delivery:</p><br> <ul> <li>Use tools and machinery within efficient cost and time.</li> <li>Execute the operational activities as per delivery schedules and work instructions.</li> </ul> <p>Problem-Solving:</p><br> <ul> <li>Assist to solve any related issues arise and escalate any complex operational problems.</li> </ul> <p>Quality:</p><br> <ul> <li>Implement the quality standards for products, processes, or related activities.</li> </ul> <p>Business Process:</p><br> <ul> <li>Execute the tasks as per work routines and instructions.</li> </ul> <p>Compliance:</p><br> <ul> <li>Comply to related policy, procedures, and processes.</li> </ul> <br><br>Academic Qualification <br>High School Degree in Any relevant field<br><br><br>Work Experience <br>2 to 4 Years<br><br><br>Technical / Functional Competencies <br>Customer Focus<br>Customer Relationship Management<br>Customer Satisfaction Measurement<br>Customer Service<br>Customer Service Orientation<br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>The jobs in this level are responsible for managing an area of financial/accounting activity to ensure the accuracy of financial/accounting data and all internal/regulatory standards are maintained. Participates in the development of financial/accounting policies, and procedures and ensures implementation of all relevant procedural/legislative requirements. Manages the day-to-day operations of the function by facilitating related professional work processes in order to achieve high performance standards. Prepares the business unit budget and ensures that the activities within this unit are implemented processed as per the assigned budget. Manages the effective achievement of department objectives by setting individual targets, developing and motivating staff in order to maximize subordinate s performance. Ensures that subordinates adhere to internal operational policies and procedures so that a high-quality, timely service is provided to internal customers and external representatives. Maintains an awareness of best practice techniques and tools in an area of financial/accounting management so that the function optimises efficiency and levels of service to internal customers. Maintains an ongoing awareness of statutory and legal requirements and ensure that these are communicated to all relevant company employees so that the company fulfils its statutory and legal requirements. Manages and control the production of key financial statements for the company according to stated schedules so that the company complies with statutory reporting requirements and senior managers in other business areas are accurately apprised of financial performance. Ensures liaising with external bodies and representatives (e.g. Saudi regulatory authorities, external auditors, etc ) as required to ensure that any queries are answered in a prompt and efficient manner. Manages the preparation of non-routine financial reports and studies for management attention as requested in order to support management decision-making. Coordinates completion of internal and annual statutory audits as per agreed schedules so that the company meets its statutory obligations and financial risk is minimised.</p><p><strong>Desired Candidate Profile</strong></p><h2>Education</h2><p>Bachelor degree in Accounting or Finance</p><p>A formal financial management or accounting qualification (e.g. ACCA, CPA or equivalent)</p><h2>Experience</h2><p>7-10 years of related experience</p><h2>Skills</h2><ul><li>Business Acumen Level 3</li><li>Budget &amp; Cost Control Level 4</li><li>Data Collection &amp; Analysis Level 4</li><li>IT &amp; Computer Literacy Level 3</li><li>English Language Skills Level 4</li><li>Management Skills 3</li><li>Negotiation Skills Level 2</li><li>Presentation / Facilitation Skills - Level 3</li><li>Professional Writing Skills Level 3</li></ul><h2>Competencies</h2><ul><li>Committed to Dallah Level 3</li><li>Customer Service Orientation Level 3</li><li>Complex Thinking Level 3</li><li>Organisational Awareness Level 3</li><li>Change Leadership Level 3</li><li>Developing Others Level 3</li><li>Impact and Influence Level 3</li><li>Teamwork Level 3</li><li>Initiative Level 3</li></ul>

The L1 Support Engineer is responsible for providing first-line end-user IT support and handling day-to-day technical support activities. The role involves basic troubleshooting of hardware, software, operating systems, network and connectivity issues, user access, desk phones, printers, and common business applications. The L1 Support Engineer will perform initial diagnosis, resolve standard issues, log and triage incidents, and escalate unresolved or complex issues to the relevant L2/L3 support teams.<br>Responsibilities Provide first-line IT support to end users for day-to-day technical issues Perform basic troubleshooting of hardware, software, and operating system-related issues Troubleshoot network and connectivity issues Provide initial support for user access-related issues Support end users with desk phones, printers, and common business applications Perform initial diagnosis and troubleshooting of reported incidents and service requests Log, categorize, and triage incidents using service desk tools Resolve standard and common technical issues in accordance with established procedures Escalate unresolved or complex issues to the relevant L2/L3 support teams Follow IT service desk operations and ITSM processes Maintain clear communication with end users regarding reported issues and their resolution Support day-to-day end-user IT activities and ensure timely handling of support requests<br>Requirements Good knowledge of IT service desk operations Good understanding of ITSM processes and service desk tools Basic knowledge of troubleshooting hardware, software, and operating systems Basic understanding of network and connectivity troubleshooting Knowledge of user access, desk phones, printers, and common business applications Ability to perform initial diagnosis and resolve standard technical issues Ability to log, categorize, and triage incidents effectively Ability to appropriately escalate unresolved or complex issues to relevant L2/L3 teams Good communication and end-user support skills

<h3 >About the Role</h3> <p >Dar Al Riyadh is seeking an <strong >Executive Technical Assistant</strong> to join its team in Riyadh. This full-time position requires over 10 years of experience and involves providing executive-level technical and operational support to the PMO leadership, focusing on strategic engineering and construction projects.</p> <h3 >Role Context and Purpose</h3> <p >The Executive Technical Assistant – PMO serves as the central coordination point between executive management, project teams, consultants, contractors, and stakeholders. This role is critical for ensuring the effective coordination, monitoring, and administration of projects, enabling the PMO leadership to make informed and timely decisions.</p> <h3 >Key Responsibilities</h3> <ul > <li >Provide executive and technical support to the PMO Director on strategic projects.</li> <li >Coordinate with project managers, engineering teams, consultants, and contractors to ensure timely project delivery.</li> <li >Prepare executive reports, presentations, meeting minutes, and technical documentation.</li> <li >Monitor project schedules, milestones, risks, and action items using project management tools.</li> <li >Track project performance and support the preparation of PMO dashboards and status reports.</li> <li >Review engineering and project documents for completeness and accuracy.</li> <li >Maintain project documentation, correspondence, and document control systems.</li> <li >Follow up on executive decisions and ensure timely closure of assigned actions.</li> <li >Support PMO governance, reporting, and continuous process improvement initiatives.</li> </ul> <h3 >Required Qualifications and Experience</h3> <p >Candidates for this role must possess over <strong >10 years of relevant experience</strong>. A strong understanding of engineering project lifecycles, including planning, design, project controls, and construction supervision, is essential for success in this position.</p> <h3 >Essential Skills</h3> <p >The ideal candidate will combine strong engineering knowledge with excellent organizational, analytical, and communication skills. The ability to manage multiple priorities and work effectively in a fast-paced project environment is also required.</p> <h3 >Location and Work Type</h3> <p >This is a full-time position based in Riyadh, offering an opportunity to contribute to strategic engineering and construction projects within Dar Al Riyadh.</p>

???? Saudi Arabia???? Project Duration: 1 December 2026 – 28 February 2027???? Project-Based / Fixed-Term Role???? Immediate / Short Notice Availability Preferred<br>We are looking for an experienced L2 Security Monitoring Specialist to join a high-profile project in Saudi Arabia. The successful candidate will work as part of a 24/7 Security Operations Center (SOC), responsible for real-time security monitoring, alert triage, investigation, and escalation of potential security incidents.<br>This is a project-based, fixed-term opportunity running from 1 December 2026 to 28 February 2027.<br>Key Responsibilities Monitor SIEM/SOAR dashboards and alert queues as part of a rotating 24/7 shift pattern. Perform L1/L2 triage and investigation of security alerts to determine whether activity represents a genuine security incident. Correlate events across network, endpoint, identity, and cloud log sources. Analyze logs and security events to identify Indicators of Compromise (IOCs) and distinguish genuine threats from benign activity. Execute documented security detection use cases and incident response playbooks. Escalate confirmed or high-confidence incidents to the L3 Security team, ensuring a complete and accurate evidence trail. Maintain detailed and auditable case documentation within the ticketing/case management system. Track vulnerability and patch remediation activities and flag overdue items where required. Support incident response drills, tabletop exercises, and shift handovers. Assist with the onboarding and integration of new log sources into the SIEM environment. Follow established SOC procedures, incident response processes, and security escalation protocols.<br>Requirements3+ years of experience in SOC, security monitoring, cybersecurity operations, or a closely related role. Hands-on experience with SIEM and/or SOAR platforms. Strong experience in security alert triage, incident investigation, and log analysis. Understanding of network, endpoint, identity, and cloud security events. Experience working with incident response processes and security playbooks. Ability to identify and investigate suspicious activity and potential indicators of compromise. Strong documentation and evidence-gathering skills. Comfortable working in a 24/7 shift-based SOC environment. Strong analytical and problem-solving skills. Ability to work effectively under time-sensitive conditions and escalate incidents appropriately.<br>Preferred Background Candidates with experience using platforms such as Microsoft Sentinel, Splunk, IBM QRadar, SOAR platforms, EDR/XDR solutions, or similar security technologies are encouraged to apply.<br>Important Project Details Project Duration: 1 December 2026 – 28 February 2027Contract Type: Project-Based / Fixed-Term(Saudi Nationals): Highly preferred Availability: Candidates who can start within 2 weeks or sooner will be strongly preferred. Candidates must be comfortable committing to a short-term project-based assignment and working a rotating 24/7 shift pattern.<br>If you have hands-on SOC experience and are available for a project-based opportunity in Saudi Arabia, we would be interested in hearing from you.

???? Saudi Arabia???? Project Duration: 1 December 2026 – 28 February 2027???? Project-Based / Fixed-Term Role???? Immediate / Short Notice Availability Preferred<br>We are looking for an experienced L2 Security Monitoring Specialist to join a high-profile project in Saudi Arabia. The successful candidate will work as part of a 24/7 Security Operations Center (SOC), responsible for real-time security monitoring, alert triage, investigation, and escalation of potential security incidents.<br>This is a project-based, fixed-term opportunity running from 1 December 2026 to 28 February 2027.<br>Key Responsibilities Monitor SIEM/SOAR dashboards and alert queues as part of a rotating 24/7 shift pattern. Perform L1/L2 triage and investigation of security alerts to determine whether activity represents a genuine security incident. Correlate events across network, endpoint, identity, and cloud log sources. Analyze logs and security events to identify Indicators of Compromise (IOCs) and distinguish genuine threats from benign activity. Execute documented security detection use cases and incident response playbooks. Escalate confirmed or high-confidence incidents to the L3 Security team, ensuring a complete and accurate evidence trail. Maintain detailed and auditable case documentation within the ticketing/case management system. Track vulnerability and patch remediation activities and flag overdue items where required. Support incident response drills, tabletop exercises, and shift handovers. Assist with the onboarding and integration of new log sources into the SIEM environment. Follow established SOC procedures, incident response processes, and security escalation protocols.<br>Requirements3+ years of experience in SOC, security monitoring, cybersecurity operations, or a closely related role. Hands-on experience with SIEM and/or SOAR platforms. Strong experience in security alert triage, incident investigation, and log analysis. Understanding of network, endpoint, identity, and cloud security events. Experience working with incident response processes and security playbooks. Ability to identify and investigate suspicious activity and potential indicators of compromise. Strong documentation and evidence-gathering skills. Comfortable working in a 24/7 shift-based SOC environment. Strong analytical and problem-solving skills. Ability to work effectively under time-sensitive conditions and escalate incidents appropriately.<br>Preferred Background Candidates with experience using platforms such as Microsoft Sentinel, Splunk, IBM QRadar, SOAR platforms, EDR/XDR solutions, or similar security technologies are encouraged to apply.<br>Important Project Details Project Duration: 1 December 2026 – 28 February 2027Contract Type: Project-Based / Fixed-Term(Saudi Nationals): Highly preferred Availability: Candidates who can start within 2 weeks or sooner will be strongly preferred. Candidates must be comfortable committing to a short-term project-based assignment and working a rotating 24/7 shift pattern.<br>If you have hands-on SOC experience and are available for a project-based opportunity in Saudi Arabia, we would be interested in hearing from you.