- Lead the installation, configuration, and maintenance of complex voice and data network infrastructure, ensuring optimal performance and uptime.
- Diagnose and resolve advanced network issues, including circuit failures, IP telephony problems, and PBX system malfunctions, minimizing downtime.
- Implement and manage network security protocols to protect voice communications from unauthorized access and cyber threats.
- Oversee upgrades and migrations of network hardware and software, meticulously planning and executing to avoid service disruption.
Desired Candidate Profile
- Possess an Associate's or Bachelor's degree in Telecommunications, Computer Science, or a related field, or equivalent practical experience.
- Hold relevant industry certifications such as CCNA Voice, CCNP Voice, or CompTIA Network+.
- Demonstrate 5-7+ years of hands-on experience in designing, implementing, and troubleshooting enterprise voice and data networks.
- Proficiency in configuring and managing Cisco, Avaya, or other leading PBX and VoIP systems.