Field Representative Jobs

Role Summary:We are seeking a results-driven Construction Manager (CM) specializing in Roads & Infrastructure to lead site operations, oversee technical execution, and ensure the successful delivery of complex road construction projects. In this role, you will be responsible for directing field activities, managing multi-disciplinary teams, and maintaining the highest standards of quality, safety, and efficiency from ground-breaking to final handover. Key Responsibilities: Direct and oversee the full lifecycle of road and infrastructure construction projects. Ensure strict adherence to technical specifications, quality control, and site safety (HSE) standards. Manage and supervise site engineers, subcontractors, and coordinate with consultants and municipal authorities. Oversee earthworks, subgrade/subbase preparations, paving, asphalt laydown, and drainage/utility installations. Monitor project timelines (Primavera P6/MS Project), control site budgets, and resolve technical bottlenecks promptly. Requirements & Qualifications: Education: Bachelor’s degree in Civil Engineering or a related field. Experience: Minimum of 10–15 years in road construction, with at least 5 years in a Construction Manager or Site Manager role. Technical Skills: In-depth expertise in asphalt mix testing, soil compaction, and road construction methodologies. Proficiency in project scheduling tools and site management software. Core Competencies: Strong leadership, site organization, problem-solving, and communication skills.

<h3>Job Description</h3><p>We are looking for an organized and proactive <strong>Administrative Assistant</strong> to support the daily administrative operations of the company. The ideal candidate will assist with administrative tasks, maintain organized records, coordinate with internal departments, and ensure smooth office operations.</p><p>This position is suitable for entry-level candidates who are eager to develop their administrative skills in a professional work environment.</p><h3>Key Responsibilities</h3><ul><li>Perform daily administrative and clerical tasks.</li><li>Organize and maintain physical and digital files and documents.</li><li>Coordinate with different departments to support daily operations.</li><li>Prepare and update administrative records and reports.</li><li>Assist in scheduling meetings and managing office correspondence.</li><li>Ensure documents are properly filed and easily accessible.</li><li>Support the administrative team with additional tasks as assigned.</li></ul><h3>Requirements</h3><ul><li>Diploma or Bachelor's degree in Business Administration or a related field.</li><li>0–1 year of experience in an administrative role is preferred.</li><li>Proficiency in Microsoft Office applications (Word, Excel, Outlook).</li><li>Strong organizational and time management skills.</li><li>Good verbal and written communication skills.</li><li>Ability to work effectively in a team environment.</li><li>Previous administrative experience is an advantage.</li><li>Having a personal vehicle is preferred.</li></ul><h3>Skills</h3><ul><li>Administrative Support</li><li>Office Administration</li><li>Document Management</li><li>Filing and Record Keeping</li><li>Microsoft Office</li><li>Microsoft Word</li><li>Microsoft Excel</li><li>Time Management</li><li>Organization Skills</li><li>Communication Skills</li><li>Coordination Skills</li><li>Attention to Detail</li><li>Problem-Solving</li><li>Teamwork</li><li>Data Entry</li></ul><h3>Preferred Candidate</h3><ul><li><strong>Career Level:</strong> Entry Level</li><li><strong>Years of Experience:</strong> 0–1 Years</li><li><strong>Education:</strong> Diploma or Bachelor's Degree in Business Administration or a related field</li></ul><p>&nbsp;</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job description</p><p>Role &amp; responsibilities</p><p><br></p><p><br></p><p>Firefighting Estimation Engineer.</p><p>2 to 3 years experience in the field of firefighting.</p><p>Good knowledge on NFPA codes for firefighting and sprinkler systems. Shall be Diploma or Gradutae in Mechanical / Electrical Engineering.</p><p><br></p><p><br></p><p><br></p><p>Role: Engineering - Other</p><p>Industry Type: Industrial Equipment / Machinery</p><p>Department: Production, Manufacturing &amp; Engineering</p><p>Employment Type: Full Time, Permanent</p><p>Role Category: Engineering</p><p>Education</p><p>UG: B.Tech / B.E. in Mechanical Engineering, Electrical, Diploma in Mechanical Engineering, Electrical</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>2 to 3 years experience in the field of firefighting. Good knowledge on NFPA codes for firefighting and sprinkler systems. Shall be Diploma or Gradutae in Mechanical / Electrical Engineering.</p><p></p></section>

Job Summary<br><br>We are looking for a motivated and detail-oriented HR Operations Officer to support daily HR operations and ensure smooth employee lifecycle processes. The ideal candidate will assist with HR administration, employee records management, reporting, and continuous improvement initiatives while maintaining high levels of accuracy and confidentiality.<br><br>Responsibilities<br><br>Assist with basic HR administrative tasks and daily operations Support in organizing and maintaining employee files and records Help with data entry and updating information in HR systems Assist in tracking attendance, leaves, and preparing simple reports Help coordinate internal communications and respond to basic HR requests Support the development and execution of HR Operations training programs focusing on company policies and procedures Promote continuous improvement by encouraging innovation and sharing best practices within the HR team<br><br><br>Requirements<br><br>Recent graduate with a Bachelor's degree in Human Resources, Business Administration, Management, or a related field Strong interest in pursuing a career in Human Resources Excellent communication and teamwork skills Proficient in Microsoft Office Suite Detail-oriented with a willingness to learn Ability to handle multiple tasks and meet deadlines in a fast-paced environment Bachelor's degree in Human Resources, Business Administration, Management, or a related field is required

Oracle Overseas is looking for Civil Technician<br><br>Job Description / Responsibility Design & Drafting Creating and revising engineering design plans and 2D/3D blueprints using CAD (Computer-Aided Design) software. Making necessary design changes or modifications based on budget and client constraints<br>.<br>Site Surveying & Data Collection Conducting field surveys using specialized instruments to collect topographic and site data. Setting up equipment for traffic studies or environmental monitoring. Recording and interpreting technical data to prepare survey sketches. Materials & Quality Control Collecting and analyzing soil, rock, and other construction material samples in the field or laboratory. Evaluating the suitability, quality, and strength of building materials. Project Planning & Cost Estimation Calculating the amount of labor and the type/quantity of materials needed for a project. Conducting cost analyses, evaluating subcontractor tenders, and predicting construction timeframes. On-Site Supervision & Compliance Inspecting active construction sites to ensure the work aligns with design specifications and structural codes. Monitoring daily progress and coordinating with subcontractors and suppliers to keep the project on schedule. Ensuring all work complies with health, safety, and environmental regulation<br>s.<br>Educational Requirements Diploma in Civil MOWTS Certificate must carry with passp<br>ort<br>Experience Requirements At least 1 yea<br>r(s) Job Location Saudi Ar<br>abia<br>Salary Tk. 48000 - 55000 (Monthly)

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Role Description</b></p><p>• Oversee the maintenance and repair of soil investigation drilling equipment.</p><p>• Manage and optimize the inventory of spare parts, tools, and consumables, ensuring timely</p><p>procurement and availability.</p><p>• Supervise a team of technicians and mechanics, assigning tasks and ensuring quality and safety</p><p>standards are met.</p><p>• Plan and implement preventive and corrective maintenance schedules to minimize downtime.</p><p>• Diagnose mechanical failures and lead troubleshooting and repair activities, both in workshop and</p><p>field environments.</p><p>• Ensure compliance with safety, quality, and environmental standards in all maintenance operations.</p><p>• Maintain detailed records of maintenance activities, equipment history, and spare parts usage.</p><p>• Support operations by ensuring drilling equipment is in optimal condition and ready for deployment.</p><p>• Provide technical guidance and training to junior mechanics and support staff.</p><p><b>Qualification</b></p><p>• Bachelor’s Degree in Mechanical Engineering or a related field.</p><p>• Minimum 7+ years of experience in mechanical maintenance of heavy equipment, preferably in</p><p>geotechnical, mining, or drilling industries.</p><p>• In-depth knowledge of hydraulic systems, diesel engines, rotating equipment, and rig components.</p><p>• Experience managing spare parts inventory.</p><p>• Proven leadership and team management skills.</p><p>• Strong troubleshooting and analytical abilities.</p><p>• Excellent organizational and communication skills.</p><p>Preferred Skills: -</p><p>• Familiarity with soil investigation techniques and geotechnical equipment.</p><p>• Ability to work in field and remote environments as needed.</p></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Taj HR is seeking a motivated and energetic Outdoor Sales - Kitchen professional to join our sales team.<br> The ideal candidate will be responsible for promoting and selling kitchen products and solutions directly to customers in the field.<br> This role requires excellent communication skills, a customer-oriented approach, and the ability to build strong relationships with clients.<br> Conduct outdoor sales activities by visiting clients and potential customers.<br> Promote and sell kitchen products and services to residential and commercial clients.<br> Identify sales opportunities and develop new customer accounts.<br> Provide product information, demonstrations, and consultations to customers.<br> Negotiate and close sales deals to meet or exceed targets.<br> Maintain accurate sales records and report on market trends.<br> Collaborate with internal teams to ensure customer satisfaction and timely delivery.<br> Minimum 3 years of outdoor or field sales experience, preferably in kitchen.<br> Strong communication and interpersonal skills.<br> Customer-focused with the ability to build lasting relationships.<br> Self-motivated, goal-oriented, and able to work independently.<br> Valid driving license and own transportation preferred.<br> Knowledge of kitchen products and market trends is a plus.<br> Residence in or around Riyadh preferred.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Under general supervision, performs preventive/predictive maintenance, diagnostics, and repairing a variety of electronic and/or electrical equipment relative to their assigned location. Performs function testing to verify equipment readiness after maintenance. Must be proficient in understanding/interpreting electronic and/or electrical schematics/drawings/prints. Performs work within a variety of Halliburton specific software and hardware. Must possess advanced computer literacy. Ensures adherence, accurate input, and maintenance of data into Halliburton&amp;aposs system of record. This role is responsible for following specific and detailed work processes within the Halliburton Management System (HMS) during daily job activities. Performs own work and assists others as directed. Responsible for ensuring duties are performed in a safe, efficient, and effective manner. Job tasks, correctly performed, impact indirectly on cost containment, efficiency, profitability or operations. Consequences of error are easily measured and can be confined. A high school diploma or equivalent and 1 year of experience in an electrical field are required. A Technical Certification is preferred.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A high school diploma or equivalent and 1 year of experience in an electrical field are required. A Technical Certification is preferred.</p><p></p></section>

Job Overview The Site Surveyor is responsible for performing accurate field surveys and spatial measurements to support engineering, construction, and asset management projects. The role involves using laser scanning technology and surveying equipment to capture existing site conditions, including structures, facilities, pipelines, equipment, surface areas, and elevations. The Site Surveyor provides reliable survey data to support design, construction, maintenance, and as-built documentation while ensuring compliance with company standards and HSE requirements.<br>Roles & Responsibilities Conduct field surveys using 3D laser scanners and other surveying instruments. Measure and record site dimensions, including surface areas, elevations, clearances, structures, equipment locations, and pipeline alignments. Capture accurate spatial and dimensional data for industrial facilities, pipelines, and associated infrastructure. Establish and verify survey control points and benchmarks. Process, validate, and organize survey and point cloud data for engineering and design teams. Prepare survey reports, measurement records, and as-built documentation. Verify site conditions against engineering drawings and identify discrepancies. Support engineering, construction, maintenance, and inspection teams with accurate survey information. Coordinate with multidisciplinary teams to ensure survey activities are completed safely and efficiently. Ensure surveying equipment is calibrated, maintained, and operated in accordance with manufacturer recommendations. Comply with company HSE policies and applicable site safety procedures. Travel to project sites and remote locations as required.<br>Qualifications High School Diploma or Technical Diploma in Surveying, Geomatics, Civil Engineering, Drafting, or a related technical field. Minimum 5 years of experience in site surveying within oil & gas projects. Hands-on experience using 3D laser scanners, total stations, GNSS/GPS equipment, laser distance meters, and digital levels. Experience in surveying industrial facilities, pipelines, or similar environments. Proficiency in Auto CAD and familiarity with point cloud processing software such as Leica Cyclone, FARO Scene, Autodesk ReCap, Trimble Real Works, or equivalent. Ability to read and interpret engineering and construction drawings. Good understanding of survey control, coordinate systems, elevations, and dimensional accuracy. Knowledge of HSE requirements and safe work practices in industrial environments. Strong analytical, organizational, and communication skills. Ability to work independently and collaboratively within multidisciplinary teams. Valid driver's license is preferred, depending on project requirements.<br>Key Skills3D Laser Scanning Site Surveying Spatial Measurement Point Cloud Data Processing Survey Control & Coordinate Systems Auto CADAs-Built Surveying Topographic & Dimensional Surveying Engineering Drawing Interpretation Technical Reporting HSE Awareness Attention to Detail

Role and Responsibilities :<br>• Responsible for Mobilization, transition and de-mobilization of contracts or new projects if any. Plan and checklist for each category shall be in hand for use.• Engage with key stakeholders and act as the conduit to ensure all mobilization actions are completed in the agreed timeframes.• Responsible for management of the mobilization budget, ensuring the budget expenditure is with in planned GOP.• Develop TFMSDP and ensure its implementation.• Ensure all the required reporting from all individual dept. is intact as per mentioned timeline and it is being submitted on time without delays, mark the quality of reporting is 100% and fulfilling contractual Deliverables requirement, KPI’s and SLA’s.• Responsible to liaise with all the depts. To ensure objectives, SOP’s, Protocols and Processes are developed.• Chair weekly meetings/conference calls with the operations team and client to update on the contract mobilization progress, sharing the updated mobilization plan.• Responsible for defining, Providing, Managing, Measuring and setup training activities across all the project depts. and record the same as part of deliverables submission- SPOC for fulfilling all training modules at project.• Ensure regular Team bonding activities, Motivational training are being conducted and ensure all the dept. is working towards a common goal/objective.• Responsible for developing KKIA WP03 TFM Handbook.• Highlight any issues or risks which may impact the successful delivery of the project, ensuring business continuity during transition.• Fulfill all the reporting & Deliverables requirements.• Submit Monthly/weekly or Adhoc reports on all aspect listed in this Job description.• Supporting at presentations and contribute to bid proposals.• Oversee staff welfare but not limited to estate, fleet, Gate access, timesheet, vacations etc.• Act as conduit with higher management for human resource issues.• Responsible to fulfil all the above listed & contractual responsibilities/requirements but not limited, to fulfill additional requirement upon management directions with in the field his expertise/job responsibilities.<br>Qualifications<br>• Bachelor of, Engineering or relevant field Bachelor’s Degree• FMP or CFM Certifications would act as an advantage• In-depth knowledge of the industry’s standards and regulations• Have a minimum of 10 to 15 years’ relevant experience in the field of Facilities management• Good command of English and ideally, knowledge of Arabic

AlRashed Industrial Company Are Looking for Safety inspectors. The HSE Inspector will be responsible for executing field-level Health, Safety, and Environment assurance across assigned factory areas, conducting inspections, identifying hazards, reporting unsafe conditions, verifying Permit to Work readiness, supporting Hazard Identification and Job Hazard Analysis preparation, monitoring corrective actions, maintaining HSE records, and ensuring safety requirements are implemented during daily operations.<br>Job Responsibility:Conduct inspections in various work areas to ensure compliance with company HSE procedures and approved inspection schedules. Identify, document, and report HSE observations, violations, unsafe acts, conditions, and deviations. Support Hazard Identification and Risk Assessment activities by coordinating with relevant departments. Assist with Job Hazard Analysis activities by identifying hazards, defining risk levels, and submitting records within the required timeline. Verify site readiness for Permit to Work activities, monitor work execution, and ensure safety requirements are followed. Support accident, incident, near-miss, injury, and illness reporting, and follow up on corrective actions. Maintain Corrective Action Register and other HSE records in approved digital systems. Conduct toolbox talks, safety awareness sessions, and training as assigned. Monitor firefighting equipment, emergency systems, waste handling, and environmental practices for compliance.<br>Candidate Requirements:Minimum qualification of a Safety Diploma or related occupational safety certification. Practitioner certification in occupational safety and health is preferred. Strong English communication skills. Proficiency in Microsoft Office tools and digital reporting systems. Excellent time management and attention to detail. Ability to handle a heavy workload and manage multiple responsibilities simultaneously. Entry-level experience accepted with strong field discipline and reporting ability.<br>Skills Description Proficient in written and spoken English Preparation of clear inspection reports, HSE observations, violation records, HIRA/JHA documentation, incident notes, and professional follow-up emails Knowledge of Microsoft Office tools such as Excel, Word, Outlook, Teams, One Drive, and Microsoft Lists Strong time management, follow-up discipline, and prioritization skills Ability to handle heavy workloads with accuracy and professionalism Attention to detail and accountability Ability to work under pressure and coordinate with different stakeholders Field discipline for routine inspections, PTW monitoring, firefighting/fire alarm checks, HSE observations, violation tickets, incident support, training records, corrective action follow-up, waste management monitoring, and evidence-based reporting.<br>We're looking forward to welcoming new talent to our Al-Rashed Industrial team!

Role Summary<br>The Microwave Project Manager is responsible for the end-to-end planning, execution, and delivery of microwave transmission and backhaul network projects within telecom environments. The role ensures the successful deployment of point-to-point and point-to-multipoint microwave links, IP/MPLS backhaul integration, and transmission network upgrades, while maintaining high standards of quality, safety, regulatory compliance, and timely delivery. The role requires strong coordination across RF planning, transmission engineering, civil works, and field deployment teams, as well as effective management of vendors, subcontractors, and equipment suppliers.<br>Key Responsibilities Lead the end-to-end delivery of microwave transmission and backhaul network projects. Define project scope, schedules, budgets, resource plans, and delivery milestones. Manage deployment of microwave infrastructure including: Point-to-point microwave links Point-to-multipoint systems IP/MPLS backhaul integration Transmission network upgrades and capacity expansions Coordinate closely with RF planning, transmission engineering, civil works, and field implementation teams. Oversee site acquisition activities, technical site surveys, and line-of-sight (LOS) analysis. Manage tower infrastructure works including installation, alignment, and commissioning of antennas and microwave equipment. Ensure seamless integration of microwave backhaul with core and access network elements. Monitor and control project risks, issues, dependencies, and performance metrics. Manage relationships with vendors, subcontractors, and equipment suppliers to ensure quality and compliance. Ensure adherence to regulatory requirements, including spectrum licensing and telecom authority approvals. Track project progress and provide accurate status reports to internal stakeholders and clients. Ensure delivery within agreed timelines, budget constraints, and quality standards. <br>Required Qualifications Bachelor’s degree in Telecommunications, Electronics, Electrical Engineering, or a related discipline. Proven experience in telecom project management, with strong focus on microwave transmission or backhaul networks. Solid understanding of microwave technologies, transmission systems, and telecom network architecture. Project management certification such as PMP or PRINCE2 is preferred. <br>Key Skills Microwave transmission systems (SDH, IP-based microwave, hybrid networks) RF planning, link budgeting, and path analysis Project planning, scheduling, and execution control Vendor, subcontractor, and stakeholder management Risk, issue, and change management Budgeting, cost control, and financial tracking Strong leadership, communication, and coordination skills <br>Work Environment Combination of office-based project planning and field/site execution activities Regular coordination with telecom operators, infrastructure providers, and regulatory bodies Frequent site visits, including remote and outdoor locations as required

Job Responsibilities Market Trend Insights: Develop a deep understanding of current and emerging trends within the Saudi Arabian retail, online grocery, and quick-commerce sectors to deliver forward-looking thought leadership content that drives strong engagement with senior leaders. Executive Storytelling: Produce powerful, clear storytelling materials and business reviews that are easy-to-digest, translating complex retail operational data and market trends into actionable insights that encourage active conversation among executive audiences. Competitive Intelligence: Monitor and communicate key insights regarding activities taking place at priority peer retailers, digital grocery platforms, and emerging quick-commerce players, becoming a subject matter expert on regional retail dynamics. Local Network Utilization: Leverage and cultivate a robust network of local industry contacts, field experts, and partners to gather proprietary insights, validate market rumors, and stay ahead of local regulatory and commercial shifts. Field Insights & Collaboration: Participate in discussions with local market operations and regional teams to collect ground-level insights across supply chain, fulfillment, and consumer behavior; use industry knowledge to connect the dots and translate inputs into valuable strategic recommendations. Cross-Functional Alignment: Engage with the broader business intelligence team on weekly meetings, team-wide activities, and other workstreams; develop strong relationships with cross-border and local partners to provide robust, integrated insights. Project Delivery: Work independently or with teammates on recurring (weekly/monthly/quarterly) and ad-hoc strategic projects, while supporting broader team workstreams as needed in a fast-paced environment.<br>Required Qualifications, Capabilities, And Skills Industry Experience: 3+ years of experience in business management, competitive intelligence, strategy, consulting, e-commerce, retail operations, quick-commerce, or a related field (experience in Middle East markets is highly preferred). Language Proficiency: Native or professional fluency in Arabic and English (both written and verbal) is required to effectively conduct local market research, review Arabic policy documents, and communicate with local stakeholders. Local Professional Network: Possess an established and active professional network within the Saudi Arabian retail, e-commerce, or logistics ecosystem, with the demonstrated ability to independently source primary market intelligence. Agility & Drive: Self-starter with the ability to work both independently and as part of a cross-functional, cross-timezone team under agile business environments.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As an Operations Geoscientist working on the Unconventional Program, the successful candidate will</p> <p>be able to integrate regional to field scale geological evaluations, work hands on delivering vertical and</p> <p>horizontal wells in the target zone with minimal supervision. The Operations Geoscientist will add value</p> <p>through building, executing and ensuring the delivery of wells as per multi well field development</p> <p>program. The ideal candidate will be experienced with well planning, coring operations, directional</p> <p>drilling operations, and well logging. The candidate will be able to advise about geosteering directional</p> <p>wells at an SME level.</p> <p>Candidate will be required to perform and demonstrate the following:</p> <ul> <li>Experienced utilizing advanced geosteering applications.</li> <li>Experienced with geosteering automation or assisted geosteering is an advantage.</li> <li>Geosteer complex wells using advanced LWD technology independently.</li> <li>Monitor well execution and operations maintaining proper communication with the rig site.</li> <li>Use drilling parameters and well correlations to identify coring points.</li> <li>Provide geological input on target selections and wellbore trajectory and geosteering operations.</li> <li>Knowledgeable on directional drilling technology use, RSS, and downhole motors.</li> <li>Document operations in written reports and illustrate with cross sections, maps, etc.</li> <li>Evaluate current practices to identify improvement opportunities Company wide.</li> <li>Present methodology and project evaluation to technical management.</li> <li>Work on a 24/7 rotation schedule remotely monitoring operations from the headquarters.</li> <li>Work on shift rotation, days and nights as per the 8 hour shift program.</li> <li>Train junior professionals to develop the required real time operations skills.</li> <li>Able to conduct data analytics using Python, TIBCO Spotfire, or similar is an advantage.</li> <li>Capable of performing 2D and 3D seismic interpretation is an advantage.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p> A Bachelor's Degree in Geology or a related Science as appropriate to the discipline is required.</p> <p> We are targeting 15+ years of overall experience with at least 5 years in unconventional tight sand and shale plays across different unconventional hydrocarbon basins is required.</p> <p> The candidate will have experience in field development with exposure to geological evaluation and multi well pad execution specific to active horizontal geosteering operations.</p> <p> The candidate will have experience providing assistance in well planning and drilling execution; and is capable to work in a real time operations center on shift rotation with multidisciplinary teams.</p> <p> Excellent interpersonal and presentations skills required.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Exploration Director</strong></p><p><strong>Mining &amp; Mineral Exploration | Riyadh, Saudi Arabia | Full‑time | On‑site</strong></p><p>A leading mining client in Saudi Arabia is seeking an experienced <strong>Exploration Director</strong> to lead gold and precious‑metal exploration programs across the Kingdom. This senior role drives the full exploration lifecycle — from greenfield prospecting to resource definition — ensuring compliance with <strong>MIM</strong> and <strong>SGS</strong> standards while supporting long‑term feedstock strategy for downstream refining operations.</p><br><p><strong>Role Purpose</strong></p><p>The Exploration Director will oversee exploration strategy, technical operations, regulatory compliance, and team leadership. The role transforms geological data into bankable studies that support major investment decisions and future mining development.</p><br><p><strong>Key Responsibilities</strong></p><ul><li><p>Lead multi‑year exploration strategy and annual budgets.</p></li><li><p>Oversee drill programs, sampling protocols, and assay coordination.</p></li><li><p>Deliver technical reports aligned with <strong>JORC / NI 43‑101</strong> standards.</p></li><li><p>Manage land access negotiations, JV discussions, and license agreements.</p></li><li><p>Ensure full compliance with environmental and mining regulations.</p></li><li><p>Coordinate with refining teams to validate metallurgical characteristics.</p></li><li><p>Build and mentor a multidisciplinary exploration team.</p></li><li><p>Maintain strong relationships with <strong>MIM</strong>, <strong>SGS</strong>, and key stakeholders.</p></li><li><br><p><strong> Required Qualifications</strong></p></li><li><p>Master’s degree in <strong>Geology</strong>, <strong>Earth Sciences</strong>, or related field.</p></li><li><p>15+ years in mineral exploration, including 5+ years in senior leadership.</p></li><li><p>Proven success in discovering and defining economic gold resources.</p></li><li><p>Strong understanding of Saudi geological frameworks and mining regulations.</p></li><li><p>Expertise in drill program management and contractor coordination.</p></li><li><p>Proficiency in geological modeling and GIS tools.</p></li><li><p>Experience preparing reports compliant with <strong>JORC / NI 43‑101</strong>.</p></li><li><p>Fluency in English; Arabic is an advantage.</p></li></ul><p><strong>✨ Preferred Qualifications</strong></p><ul><li><p>PhD in Economic Geology or related specialization.</p></li><li><p>Experience in JV or farm‑in agreements.</p></li><li><p>Involvement in feasibility studies leading to mine development.</p></li><li><p>Strong network within the Saudi mining ecosystem.</p></li></ul><p><strong>�️ Technical Skills</strong></p><ul><li><p>Geological modeling (Leapfrog, Micromine, Datamine).</p></li><li><p>GIS (ArcGIS, QGIS).</p></li><li><p>Geochemical and geophysical survey interpretation.</p></li><li><p>Budgeting and financial modeling for exploration projects.</p></li><li><p>Knowledge of RC, diamond core, and reverse‑circulation drilling.</p></li></ul><p><strong>� Leadership Competencies</strong></p><ul><li><p>Strategic thinking and commercial acumen.</p></li><li><p>Strong negotiation and stakeholder‑management skills.</p></li><li><p>High commitment to safety and environmental compliance.</p></li><li><p>Ability to lead diverse teams in remote field environments.</p></li><li><p>Excellent communication with technical and non‑technical audiences.</p></li></ul><p><strong>� Success Indicators – First 12 Months</strong></p><ul><li><p>Delivery of a complete exploration strategy approved by leadership.</p></li><li><p>Acquisition of new high‑potential exploration licenses.</p></li><li><p>Execution of drill programs with zero lost‑time injuries.</p></li><li><p>Delivery of a maiden resource estimate (JORC‑compliant).</p></li><li><p>Strong regulatory relationships established.</p></li><li><p>Development of a training and succession plan for the geology team.</p></li></ul><p><strong>Success Indicators – First 12 Months</strong></p><ul><li><p>Delivery of a complete exploration strategy approved by leadership.</p></li><li><p>Acquisition of new high‑potential exploration licenses.</p></li><li><p>Execution of drill programs with zero lost‑time injuries.</p></li><li><p>Delivery of a maiden resource estimate (JORC‑compliant).</p></li><li><p>Strong regulatory relationships established.</p></li><li><p>Development of a training and succession plan for the geology team.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p><strong>Required Qualifications</strong></p></li><li><p>Master’s degree in <strong>Geology</strong>, <strong>Earth Sciences</strong>, or related field.</p></li><li><p>15+ years in mineral exploration, including 5+ years in senior leadership.</p></li><li><p>Proven success in discovering and defining economic gold resources.</p></li><li><p>Strong understanding of Saudi geological frameworks and mining regulations.</p></li><li><p>Expertise in drill program management and contractor coordination.</p></li><li><p>Proficiency in geological modeling and GIS tools.</p></li><li><p>Experience preparing reports compliant with <strong>JORC / NI 43‑101</strong>.</p></li><li><p>Fluency in English; Arabic is an advantage.</p></li></ul><p><strong>Preferred Qualifications</strong></p><ul><li><p>PhD in Economic Geology or related specialization.</p></li><li><p>Experience in JV or farm‑in agreements.</p></li><li><p>Involvement in feasibility studies leading to mine development.</p></li><li><p>Strong network within the Saudi mining ecosystem.</p></li></ul><p><strong>Technical Skills</strong></p><ul><li><p>Geological modeling (Leapfrog, Micromine, Datamine).</p></li><li><p>GIS (ArcGIS, QGIS).</p></li><li><p>Geochemical and geophysical survey interpretation.</p></li><li><p>Budgeting and financial modeling for exploration projects.</p></li><li><p>Knowledge of RC, diamond core, and reverse‑circulation drilling.</p></li></ul><p><strong>Leadership Competencies</strong></p><ul><li><p>Strategic thinking and commercial acumen.</p></li><li><p>Strong negotiation and stakeholder‑management skills.</p></li><li><p>High commitment to safety and environmental compliance.</p></li><li><p>Ability to lead diverse teams in remote field environments.</p></li><li><p>Excellent communication with technical and non‑technical audiences.</p></li></ul><br><br><p></p></section>

At Air Products, our purpose is to bring people together to reimagine what’s possible, collaborate and innovate solutions to the world’s most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the world. <br><br>Reimagine What’s Possible <br><br>NEOM Green Hydrogen Project is part of the most complex capital project and a flagship project at scale for Air Products. Air Products is executing a EPC Contract with the customer – NEOM Green Hydrogen Company (NGHC). Air Products have the responsibility to design, build and delivery Process Controls / Process Automation System and IT/Digital Technology infrastructure scope. This scope shall comply with the local laws and regulations on cybersecurity, which is a crucial part in the project’s safety, security and overall compliance.<br><br>The incumbent in this position based at project site, as ICS Cyber Security Engineer, plays a key member of a Cybersecurity task force team to undertake the field verification of the cyber assets to comply with the project specifications and the site acceptance criteria.<br><br>The Engineer is also responsible for coordinating with Engineering, Pre-Commissioning, Commissioning and Client operations team related to Cyber Security field verifications.<br><br>The Cyber Security engineer acts as the technical interface between Air Products project execution, commissioning teams and the vendors, during the field verification of cyber assets.<br><br>Experience in supporting large scale construction, pre commissioning, commissioning, startup and handover phases, ensuring cybersecurity controls are implemented without impacting schedule critical activities<br><br>The position is based out of Duba, Tabuk Region, Saudi Arabia working on rotation of 8 Weeks ON / 2 Weeks OFF.<br><br>The position will be a site-based role with the below duties:<br><br>Perform the field verification of the design, implementation and testing of the cyber assets to meet the cybersecurity standards, regulatory requirements and technologies, processes/procedures and specifications to transition the project assets to commissioning, start-up and final handover to the client. Develop, document, and maintain cybersecurity asset register and other key deliverables as guided by the Site Cybersecurity Lead or Cybersecurity Manager. Organize and lead/facilitate the resolution and implementation of the cybersecurity risk assessment exercises and implement risk assessment recommendations for Air Products design and also for vendor/ skid package control system Support pre‑commissioning and commissioning teams by validating firewall rules, secure remote access, endpoint hardening, Asset inventory validation, Access control execution, and logging before system energization. Lead and oversee architecture, standards and FAT/SAT/CSAT procedures development, execution and performance testing. Ensure the verification and approval of the 3rd party device access needs as requested by the subcontractor and vendors as part of the commissioning and start-up requirements on the vendor packages. Participate in technical coordination meetings with cross-functional teams as guided by the Site Cybersecurity lead. Coordinate with vendors and Air Products engineering team to resolve and liquidate the punch points identified during the field verification of the cyber assets. Coordinate and assist the Site Cybersecurity Lead with the change management activities to ensure design, procurement, installation, commissioning, and startup of cybersecurity scope are reviewed for schedule, and budget compliance. Prepare weekly updates and dashboard to the Site cybersecurity lead and the Project Cybersecurity Collaboration Lead. Identify and escalate risks and opportunities, Collect and report lessons learned during vendor site visits and project execution. Support OT cybersecurity handovers to operations, including procedures, asset inventories, access management, and incident response alignment. Contribute to OT Cybersecurity Operations Model, including monitoring, patching, backup, disaster recovery, and secure remote support.<br><br>Minimum Requirements<br><br>Bachelor’s degree in engineering (electronics & communication, (or) instrumentation / process automation background is preferred) or equivalent. Minimum 10 to 15 years’ experience in Operational Technology (OT), or related field with at least 3 years focused on designing (or) building (or) validating the design/implementation of the cybersecurity for industrial control systems and networks. Project implementation experience of Saudi cyber standards HCIS, NCA, CRA compliance, ISA 62443 Industry standards, specifications, regulations, best practices. Strong knowledge and understanding of controls systems (SCADA/DCS/PLCs, etc.,), relevant protocols (Modbus, PROFINET, DNP3, IEC61850, etc.), key technologies including Firewalls, IDS, Anti-Virus, Vulnerabilities assessments, etc. in the ICS/OT networks OT/ICS cybersecurity relevant accreditations such as ISA/IEC62443, SANS or other internationally recognized certifications are preferred. Additional cybersecurity certifications such as CISSP, CISM, ISO 27001, etc., will be an added advantage Advanced skills in Microsoft Office tools such as Teams, Share Point, Word, Excel, Power point and Visio etc.,Excellent communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications<br><br>We are the world’s largest hydrogen producer with over 80 years of industrial gas experience. We are hydrogen and industrial gas experts delivering safe, end-to-end solutions, investing in real, clean energy projects at scale, and driving the industry forward to generate a cleaner future. <br><br>At Air Products, we work in an environment where we put safety first, diversity is essential, inclusion is our culture, and each person knows they belong and matter. To learn more, visit About Air Products.

At Air Products, our purpose is to bring people together to reimagine what’s possible, collaborate and innovate solutions to the world’s most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the world. <br><br>Reimagine What’s Possible <br><br>NEOM Green Hydrogen Project is part of the most complex capital project and a flagship project at scale for Air Products. Air Products is executing a EPC Contract with the customer – NEOM Green Hydrogen Company (NGHC). Air Products have the responsibility to design, build and delivery Process Controls / Process Automation System and IT/Digital Technology infrastructure scope. This scope shall comply with the local laws and regulations on cybersecurity, which is a crucial part in the project’s safety, security and overall compliance.<br><br>The incumbent in this position based at project site, as ICS Cyber Security Engineer, plays a key member of a Cybersecurity task force team to undertake the field verification of the cyber assets to comply with the project specifications and the site acceptance criteria.<br><br>The Engineer is also responsible for coordinating with Engineering, Pre-Commissioning, Commissioning and Client operations team related to Cyber Security field verifications.<br><br>The Cyber Security engineer acts as the technical interface between Air Products project execution, commissioning teams and the vendors, during the field verification of cyber assets.<br><br>Experience in supporting large scale construction, pre commissioning, commissioning, startup and handover phases, ensuring cybersecurity controls are implemented without impacting schedule critical activities<br><br>The position is based out of Duba, Tabuk Region, Saudi Arabia working on rotation of 8 Weeks ON / 2 Weeks OFF.<br><br>The position will be a site-based role with the below duties:<br><br>Perform the field verification of the design, implementation and testing of the cyber assets to meet the cybersecurity standards, regulatory requirements and technologies, processes/procedures and specifications to transition the project assets to commissioning, start-up and final handover to the client. Develop, document, and maintain cybersecurity asset register and other key deliverables as guided by the Site Cybersecurity Lead or Cybersecurity Manager. Organize and lead/facilitate the resolution and implementation of the cybersecurity risk assessment exercises and implement risk assessment recommendations for Air Products design and also for vendor/ skid package control system Support pre‑commissioning and commissioning teams by validating firewall rules, secure remote access, endpoint hardening, Asset inventory validation, Access control execution, and logging before system energization. Lead and oversee architecture, standards and FAT/SAT/CSAT procedures development, execution and performance testing. Ensure the verification and approval of the 3rd party device access needs as requested by the subcontractor and vendors as part of the commissioning and start-up requirements on the vendor packages. Participate in technical coordination meetings with cross-functional teams as guided by the Site Cybersecurity lead. Coordinate with vendors and Air Products engineering team to resolve and liquidate the punch points identified during the field verification of the cyber assets. Coordinate and assist the Site Cybersecurity Lead with the change management activities to ensure design, procurement, installation, commissioning, and startup of cybersecurity scope are reviewed for schedule, and budget compliance. Prepare weekly updates and dashboard to the Site cybersecurity lead and the Project Cybersecurity Collaboration Lead. Identify and escalate risks and opportunities, Collect and report lessons learned during vendor site visits and project execution. Support OT cybersecurity handovers to operations, including procedures, asset inventories, access management, and incident response alignment. Contribute to OT Cybersecurity Operations Model, including monitoring, patching, backup, disaster recovery, and secure remote support.<br><br>Minimum Requirements<br><br>Bachelor’s degree in engineering (electronics & communication, (or) instrumentation / process automation background is preferred) or equivalent. Minimum 10 to 15 years’ experience in Operational Technology (OT), or related field with at least 3 years focused on designing (or) building (or) validating the design/implementation of the cybersecurity for industrial control systems and networks. Project implementation experience of Saudi cyber standards HCIS, NCA, CRA compliance, ISA 62443 Industry standards, specifications, regulations, best practices. Strong knowledge and understanding of controls systems (SCADA/DCS/PLCs, etc.,), relevant protocols (Modbus, PROFINET, DNP3, IEC61850, etc.), key technologies including Firewalls, IDS, Anti-Virus, Vulnerabilities assessments, etc. in the ICS/OT networks OT/ICS cybersecurity relevant accreditations such as ISA/IEC62443, SANS or other internationally recognized certifications are preferred. Additional cybersecurity certifications such as CISSP, CISM, ISO 27001, etc., will be an added advantage Advanced skills in Microsoft Office tools such as Teams, Share Point, Word, Excel, Power point and Visio etc.,Excellent communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications<br><br>We are the world’s largest hydrogen producer with over 80 years of industrial gas experience. We are hydrogen and industrial gas experts delivering safe, end-to-end solutions, investing in real, clean energy projects at scale, and driving the industry forward to generate a cleaner future. <br><br>At Air Products, we work in an environment where we put safety first, diversity is essential, inclusion is our culture, and each person knows they belong and matter. To learn more, visit About Air Products.

At Air Products, we reimagine what’s possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every voice is heard and everyone knows they belong and matter – we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities.<br><br>Reimagine What’s Possible <br><br>NEOM Green Hydrogen Project is part of the most complex capital project and a flagship project at scale for Air Products. Air Products is executing a EPC Contract with the customer – NEOM Green Hydrogen Company (NGHC). Air Products have the responsibility to design, build and delivery Process Controls / Process Automation System and IT/Digital Technology infrastructure scope. This scope shall comply with the local laws and regulations on cybersecurity, which is a crucial part in the project’s safety, security and overall compliance.<br><br>The incumbent in this position based at project site, as ICS Cyber Security Engineer, plays a key member of a Cybersecurity task force team to undertake the field verification of the cyber assets to comply with the project specifications and the site acceptance criteria.<br><br>The Engineer is also responsible for coordinating with Engineering, Pre-Commissioning, Commissioning and Client operations team related to Cyber Security field verifications.<br><br>The Cyber Security engineer acts as the technical interface between Air Products project execution, commissioning teams and the vendors, during the field verification of cyber assets.<br><br>Experience in supporting large scale construction, pre commissioning, commissioning, startup and handover phases, ensuring cybersecurity controls are implemented without impacting schedule critical activities<br><br>The position is based out of Duba, Tabuk Region, Saudi Arabia working on rotation of 8 Weeks ON / 2 Weeks OFF.<br><br>The position will be a site-based role with the below duties:<br><br>Perform the field verification of the design, implementation and testing of the cyber assets to meet the cybersecurity standards, regulatory requirements and technologies, processes/procedures and specifications to transition the project assets to commissioning, start-up and final handover to the client. Develop, document, and maintain cybersecurity asset register and other key deliverables as guided by the Site Cybersecurity Lead or Cybersecurity Manager. Organize and lead/facilitate the resolution and implementation of the cybersecurity risk assessment exercises and implement risk assessment recommendations for Air Products design and also for vendor/ skid package control system Support pre‑commissioning and commissioning teams by validating firewall rules, secure remote access, endpoint hardening, Asset inventory validation, Access control execution, and logging before system energization. Lead and oversee architecture, standards and FAT/SAT/CSAT procedures development, execution and performance testing. Ensure the verification and approval of the 3rd party device access needs as requested by the subcontractor and vendors as part of the commissioning and start-up requirements on the vendor packages. Participate in technical coordination meetings with cross-functional teams as guided by the Site Cybersecurity lead. Coordinate with vendors and Air Products engineering team to resolve and liquidate the punch points identified during the field verification of the cyber assets. Coordinate and assist the Site Cybersecurity Lead with the change management activities to ensure design, procurement, installation, commissioning, and startup of cybersecurity scope are reviewed for schedule, and budget compliance. Prepare weekly updates and dashboard to the Site cybersecurity lead and the Project Cybersecurity Collaboration Lead. Identify and escalate risks and opportunities, Collect and report lessons learned during vendor site visits and project execution. Support OT cybersecurity handovers to operations, including procedures, asset inventories, access management, and incident response alignment. Contribute to OT Cybersecurity Operations Model, including monitoring, patching, backup, disaster recovery, and secure remote support.<br><br>Minimum Requirements<br><br>Bachelor’s degree in engineering (electronics & communication, (or) instrumentation / process automation background is preferred) or equivalent. Minimum 10 to 15 years’ experience in Operational Technology (OT), or related field with at least 3 years focused on designing (or) building (or) validating the design/implementation of the cybersecurity for industrial control systems and networks. Project implementation experience of Saudi cyber standards HCIS, NCA, CRA compliance, ISA 62443 Industry standards, specifications, regulations, best practices. Strong knowledge and understanding of controls systems (SCADA/DCS/PLCs, etc.,), relevant protocols (Modbus, PROFINET, DNP3, IEC61850, etc.), key technologies including Firewalls, IDS, Anti-Virus, Vulnerabilities assessments, etc. in the ICS/OT networks OT/ICS cybersecurity relevant accreditations such as ISA/IEC62443, SANS or other internationally recognized certifications are preferred. Additional cybersecurity certifications such as CISSP, CISM, ISO 27001, etc., will be an added advantage Advanced skills in Microsoft Office tools such as Teams, Share Point, Word, Excel, Power point and Visio etc.,Excellent communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications<br><br>Founded in 1940, Air Products is a world-leading industrial gases company and has a proud history of innovation, operational excellence, with an unwavering commitment to safety and environmental stewardship. Working together, we are taking our passion and diverse backgrounds forward to reimagine what’s possible and generate a cleaner future for our customers, our communities, and the world.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Grow with us <br><p><strong>About this opportunity:</strong></p><br><br><p>The Service Desk Supervisor is part of Managed Services deliveries in line with the Ericsson Operations Engine. The role acts as the operational lead for the Service Desk function within Automated Operations and serves as the primary coordination point between Service Delivery teams, customers, field operations, partners, and other business functions for incidents, service requests, escalations, change notifications, and operational communications.</p><br><br><p>The role is responsible for supervising and coordinating proactive and reactive operational activities to ensure that customer services remain continuously available and perform within agreed Service Level Agreements (SLAs). The Service Desk Supervisor acts as the prime interface towards Managed Services customers and customer care organizations, ensuring effective communication, escalation handling, incident coordination, and operational governance during major or critical service-impacting incidents.</p><br><br><p>The role also oversees field support coordination, work order management, service request handling, operational reporting, and Service Desk team performance while ensuring operational compliance, customer satisfaction, and service continuity.</p><br><br>What you will do <br><p><strong>Service Desk Leadership &amp; Operational Coordination</strong></p><br><br><ul><li>Supervise daily Service Desk operations within the Automated Operations environment.</li><li>Act as the main Point of Contact (POC) for operational coordination, escalations, and customer communications.</li><li>Lead operational communications, notifications, and updates during incidents, outages, planned activities, and service-impacting events.</li><li>Coordinate activities with Service Delivery teams, field operations, partners, alliances, and third-party providers (3PPs).</li><li>Ensure operational adherence to SLAs, KPIs, escalation procedures, and operational governance processes.</li><li>Act as SPOC for VIP customer complaints and critical operational escalations where applicable.</li></ul><p><strong>Incident &amp; Event&nbsp;Management</strong></p><br><br><ul><li>Supervise customer incident management activities including incident resolution, tracking, escalation, reporting, and closure.</li><li>Ensure effective handling of customer Trouble Tickets (TTs) throughout the incident lifecycle.</li><li>Coordinate major incident management activities and ensure timely escalation to relevant operational and technical teams.</li><li>Drive Incident Management reporting, monitoring, tracking, and operational follow-up activities.</li><li>Support Customer Event Management activities including customer QoS performance assessment and operational escalation handling.</li></ul><p><strong>Request Fulfillment &amp; Work Order Management</strong></p><br><br><ul><li>Oversee Request Fulfillment activities including request logging, categorization, tracking, escalation, and closure.</li><li>Supervise work order management activities and ensure proper assignment of work orders to field personnel and operational teams.</li><li>Monitor work order execution to ensure timely completion within SLA commitments.</li><li>Coordinate workload balancing and field resource allocation to maximize operational efficiency and productivity.</li><li>Escalate and investigate delayed or unresolved work orders.</li></ul><p><strong>Site Access, Security &amp; Spare Parts Coordination</strong></p><br><br><ul><li>Oversee site information management, site access coordination, and site key distribution activities.</li><li>Ensure compliance with site security procedures and operational access management policies.</li><li>Coordinate spare parts handling, logistics, and operational support activities.</li><li>Ensure operational systems and databases are updated with accurate site, spare parts, and work order information.</li></ul><p><strong>Customer Support &amp; Service Governance</strong></p><br><br><ul><li>Support customer contact management, application usage support, and customer service request handling.</li><li>Track customer order activations, upgrades, rearrangements, and deactivations.</li><li>Support change policing, operational governance, and access management activities.</li><li>Drive operational reporting, SLA oversight, KPI monitoring, and customer experience improvements.</li></ul><p><strong>Team Leadership &amp; Continuous Improvement</strong></p><br><br><ul><li>Provide operational leadership, coaching, and support to Service Desk team members.</li><li>Monitor team performance and ensure adherence to operational procedures and service quality standards.</li><li>Support operational improvement initiatives focused on efficiency, automation, customer experience, and service reliability.</li></ul><p><strong>Authority</strong></p><br><br><ul><li>Access to all operational systems and information required to carry out assigned responsibilities effectively and in line with company directives.</li><li>Authority to coordinate operational escalations, oversee ticket governance, and manage Service Desk operational activities.</li></ul><br>The skills you bring <br><p><strong>Qualification &amp; Industry Experience</strong></p><br><br><ul><li>Bachelor’s Degree in Telecommunications, Electronics, Engineering, Information Technology, or equivalent.</li><li>Minimum 3–5 years of experience within telecom operations, Managed Services, Service Desk, NOC/SNOC, or operational support environments.</li><li>Previous supervisory or team coordination experience is considered an advantage.</li></ul><p><strong>Technical Competencies</strong></p><br><br><ul><li>Strong understanding of telecom operations, Managed Services, and Service Desk processes.</li><li>Good knowledge of Incident Management, Problem Management, Request Fulfillment, and operational escalation processes.</li><li>Experience with ticketing systems, operational support systems, and work order management tools.</li><li>Understanding of telecom network environments, field operations, and service delivery processes.</li><li>Good understanding of SLA management, KPI reporting, customer experience monitoring, and operational governance.</li><li>Ability to coordinate across multiple operational teams in fast-paced environments.</li></ul><p><strong>Behavioral Competencies</strong></p><br><br><ul><li>Strong leadership, coordination, and stakeholder management skills.</li><li>Excellent communication and customer-facing capabilities.</li><li>Strong analytical, troubleshooting, and problem-solving skills.</li><li>Ability to work effectively under pressure and manage critical operational situations.</li><li>Proactive, organized, and results-oriented mindset.</li><li>Strong teamwork, coaching, and collaboration capabilities.</li><li>Flexible and adaptable to changing operational demands.</li></ul><br><p><strong>Why join Ericsson?</strong>At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.<br>&nbsp;<br><strong>What happens once you apply?</strong>Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer.&nbsp;learn more.</p><br><br><br><p><strong>Primary country and city:</strong> Saudi Arabia (SA) || </p><br><br><p><strong>Req ID:</strong>&nbsp;784901&nbsp;&nbsp;</p><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Requirements:Eligible for the Tamheer Program. Diploma or Bachelor's degree in Human Resources, Business Administration, or a related field. Strong communication and organizational skills. Eagerness to learn and build a career in Human Resources.<br>Location: Riyadh