Embedded Systems Engineer Jobs - Jeddah Saudi
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KEY RESPONSIBILITIESEnsures the smooth and efficient operation and control of the Bakery Shop and production daily according to company policies. Directs, coaches, supports, supervises, and evaluates (with the Head Baker) all direct reports. Responsible for the production, quality, and presentation of the bread assortment to be used in the daily menus. Prepares production forecasts and records leftovers to avoid unnecessary wastage and keep food costs within the budget. Supervise the set-up of the bread display in the various buffets. Must have a complete knowledge of the United States Public Health rules and regulations and ensure that they are followed daily. Ensures the cleaning of the bakery shop as per the Executive Chef’s schedule, exercising proper methods to minimize equipment damages. Ensures that the pantry shops are ready for any announced or unannounced USPH inspections done either by the ship’s management or USPH inspectors. Responsible for the requisition and transportation of the necessary items from the main stores to the bakery shop. Ensures recipes/master list and yields are in accordance with the company’s standards. Completes the daily consumption re-cap as required by the Executive Chef. Ensures that bakery personnel come to work on time, and are in proper, well-maintained uniforms, with special attention to those working in public areas. Personal appearance and hygiene must be according to company policy. Has a thorough understanding of Time and Attendance procedures and is familiar with the contracts and work schedule hours/week and supporting documentation. Is aware of and/or acquires the necessary knowledge to comply with the ship’s standard operation, to assist guests and crew members with inquiries. Attends meetings, training activities, courses and all other work-related activities as required. Accountable for daily production recap. Accountable to coach and train all assigned team members. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.<br>QUALIFICATIONS AND EDUCATIONMinimum of two years' experience as a CDP Baker in an upscale hotel, resort, cruise ship or convention banqueting service (shipboard experience preferred). A culinary school degree is required. Very strong management skills in a multicultural and dynamic environment. Very strong communication, problem solving, decision making, and interpersonal skills. Superior customer service, teambuilding, and conflict resolution skills. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. Strong planning, coaching, organizing, staffing, controlling, and evaluating skills. Intermediate computer software skills required. Possess a good understanding of basic accounting principles such as numbering flow, “Debits/Credits”, adjusting entries and corrections. Ability to write reports and business correspondence and to establish a good rapport with the ship’s Senior Officers and the corporate office.
Job Purpose<br><br>The Sales & Leasing Performance Unit (PU) within Qiddiya is responsible for developing best practice sales and leasing standards and expertise within the organization. Strategic objectives include ensuring the development of sales and leasing best practices to support the Sales & Leasing Operations team within the organization, ensuring consistency across projects, supporting the ongoing training & development of sales and leasing team members, and providing guidance and support as it relates to implementation of procedures and tools.<br><br>The Sales & Leasing PU develops and manages policies and procedures, standardized documents and templates, sales and leasing tools, and sales and leasing operations. The unit will also develop and manage an online training academy that will have sales and leasing curriculum as its core function. The unit will further develop and manage the sales and leasing customer journey to support the requirements for sales and leasing of each of the asset class development Business Units, including CRM, digital tool requirements and experience center requirements and ongoing management of the Sales and Leasing operations. The Sales & Leasing PU team will also have a team dedicated to supporting the Asset Class operational Sales and Leasing teams on an ongoing basis to ensure that centralized business requirements for the operation units are met, strategies and support provided, and all business units are informed of sales and leasing progressions.<br><br>The Senior Manager for Residential, Office, Retail, and Land plays a critical role in leading and coordinating the strategic enablement and support of the sales and leasing efforts across these asset classes. This role ensures that the operational teams across the asset classes are equipped with the strategic insights, tools, and support needed to achieve their objectives effectively. Reporting to the Senior Director of Strategic Management within the Sales & Leasing Performance Unit (PU) at Qiddiya, the Senior Manager serves as a key liaison between the centralized PU functions and operational teams, ensuring alignment, consistency, and operational excellence.<br><br>Role Description<br><br>Responsibilities include, but are not limited to:<br><br>Strategic Responsibilities (only for Managerial roles and above)<br><br> Asset Class Sales & Leasing Strategy: Support in the development and implementation of strategies for the sales and leasing of Residential, Office, Retail, and Land (RRO&L) assets, aligning with the organization's strategic objectives Collaborate with Asset Class Business Units to tailor strategies that address the specific needs of each asset class Centralized Coordination: Act as the primary liaison between the Sales & Leasing PU and the operational teams for Residential, Office, Retail, and Land Asset Class Business Units Ensure seamless communication and collaboration, addressing gaps in centralized support Contribute to cross-functional working groups and forums, driving decision-making and progress tracking Policy and Procedure Alignment: Ensure the adoption of standardized policies, procedures, and templates across asset classes to maintain consistency and compliance Provide input on the development of tools and processes to enhance operational efficiency Contribute to the development of go-to-market frameworks, processes, and performance enablers Market Insights and Data-Driven Decision Making: Parter with the Market Analysis Manager to leverage market data and trends to deliver actionable insights on market trends and competitor benchmarks to inform sales and leasing strategies across RRO&L Use competitive analysis and economic conditions and drivers to identify opportunities and mitigate risks<br><br>Operational Responsibilities <br><br> Customer Journey Oversight: Support Customer Service Operation in the oversight of the customer journey for each asset class Digital Tools and CRM Management: Support the Customer Service Operations Team in implementing and ensuring the correct use of the CRM and other digital tools tailored to the needs of Residential, Office, Retail, and Land operations Ensure effective adoption and utilization of these tools by operational teams Proactively support in recommending additional tools that will enable Asset Class Business Units to meet their targeted KPI's Cross-Functional Collaboration: Work closely with other departments, including finance, legal, compliance, and risk management, to ensure alignment and support for sales and leasing operations Coordinate with marketing teams to develop campaigns and materials that support asset class objectives Identify and implement improvements to streamline operations and enhance efficiency Stay informed of industry best practices and incorporate them into Qiddiya's operations Contribute to the design and delivery of sales and leasing training programs and capability-building within the Sales and Leasing online academy<br><br>Requirements<br><br>Knowledge, Qualifications & Skills required<br><br>Essential (must have to perform the role)<br><br> Bachelor's degree in Business Administration, Real Estate, or a related field; a Master's degree is preferred Minimum of 8 years of experience in sales and leasing, with at least 3 years in a leadership role overseeing multiple asset classes Strong knowledge of real estate sales and leasing practices, particularly in Residential, Office, Retail, and Land Experience in CRM systems, digital tools and customer journey relevant to sales and leasing Proficiency in leveraging market analysis and data for strategic decision-making Proven track record of successfully driving strategic initiatives across multiple business units within a complex organization High level of integrity, drive and intellectual curiosity is vital Excellent verbal, written and presentation skills to communicate to stakeholders and management Sincere enthusiasm for Qiddiya generating a genuine strong commercial narrative Able to multi-task and handle multiple projects simultaneously Astute networker, able to build deep relationships within and across industry sectors, always looking to help foster connections with other people<br><br>Strong project organizational and project management skills<br><br>Desirable (advantageous)<br><br> Arabic & English speaker - Written & Spoken Exposure to giga-projects, or large-scale developments in the GCC Familiarity with Saudi real estate laws and market dynamics
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior SEO Manager & Account Manager (with AIO Expertise) based in Saudi Arabia.<br><br>Join a remote-first digital marketing environment where SEO, client strategy, and emerging AI search technologies come together. In this senior role, you’ll manage a portfolio of client accounts while leading sophisticated SEO strategies across technical, on-page, content, and off-site disciplines. You’ll act as a trusted strategic advisor, translating complex SEO insights and evolving search trends into clear business recommendations. A key part of the role will be helping clients adapt to AI-influenced discovery, conversational search, and changing SERP experiences. You’ll also help shape AI-enhanced content workflows and strategies designed to improve visibility across emerging search ecosystems. This is an opportunity to combine hands-on SEO expertise, account leadership, analytical thinking, and forward-looking digital strategy in a collaborative team.<br><br>Accountabilities<br><br>Manage a portfolio of SEO clients as the primary point of contact, ensuring strong relationships, consistent delivery, clear communication, and measurable results. Lead client meetings, performance reviews, strategic planning sessions, and discussions around SEO priorities and emerging AI search trends. Set and manage expectations around timelines, deliverables, performance, and strategic objectives. Educate clients on SEO value, performance metrics, search behaviour, and developments in AI-powered discovery. Conduct detailed keyword research to identify growth opportunities, content gaps, and search-intent opportunities. Perform on-page SEO audits and implement recommendations across site structure, content hierarchy, internal linking, and search intent. Develop, write, or commission high-quality SEO content aligned with organic growth objectives. Support ethical link acquisition and off-site SEO initiatives through outreach, relationship-building, and authority development. Oversee technical SEO improvements, including structured data, site architecture, and Core Web Vitals. Lead the use of AI-powered tools such as Chat GPT, Surfer SEO, and Neuron Writer to improve content ideation, production, and optimisation workflows. Develop AI search optimisation strategies designed to improve visibility across conversational and AI-powered search experiences, including featured snippets, summarisation systems, voice search, and zero-click results. Monitor search algorithm updates, emerging AI technologies, and changes in user intent and discovery behaviour. Track campaign performance using GA4, Google Search Console, SEMrush, Ahrefs, Looker Studio, and related SEO platforms. Analyse performance data, identify opportunities, and translate insights into clear client-facing recommendations and reports. Continuously adapt SEO and AI visibility strategies based on performance data, industry developments, and changes in the search landscape. Contribute to the evolution of SEO services, processes, and AI-enhanced capabilities across the wider team.<br><br>Requirements<br><br>5+ years of hands-on SEO experience with a strong portfolio of successful campaigns and measurable results. Proven experience managing SEO clients or leading accounts within a digital marketing agency, consultancy, or similarly fast-paced environment. Strong technical SEO knowledge, including site architecture, structured data, Core Web Vitals, on-page optimisation, and technical audits. Strong understanding of keyword research, search intent, content strategy, internal linking, authority building, and off-site SEO. Demonstrated ability to develop and execute comprehensive SEO strategies across multiple clients or industries. Experience using SEO and analytics platforms such as GA4, Google Search Console, SEMrush, Ahrefs, and Looker Studio. Practical familiarity with AI tools and workflows relevant to SEO, content creation, and optimisation. Strong understanding of AI-influenced search, LLM-based discovery, conversational search, and the evolving relationship between traditional SEO and AI visibility. Ability to identify emerging search trends and translate them into actionable strategies for clients. Exceptional written, verbal, and presentation skills, with the ability to communicate complex technical concepts clearly to different audiences. Strong client management and stakeholder communication skills, with confidence leading strategic conversations and performance reviews. Highly organised, analytical, adaptable, and comfortable working in a rapidly evolving digital environment. Bachelor’s degree in Marketing, Information Technology, or a related discipline is preferred but not essential. Willingness to complete a practical SEO assessment as part of the selection process, demonstrating strategic thinking across on-page, content, E-E-A-T, off-page, technical SEO, and AI visibility.<br><br>Benefits<br><br>Fully remote working flexibility. Supportive, collaborative team culture. Senior-level position with meaningful influence over SEO strategy and the evolution of digital marketing services. Competitive salary with performance-based incentives. Ongoing training and professional development opportunities. Dedicated development budget to support continuous learning. Opportunity to work with a diverse portfolio of exciting brands and industries. Regular team meetups and social activities. Open, creative, and collaborative working environment. Opportunity to stay at the forefront of SEO, AI search, and emerging digital marketing technologies.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
About the role<br>We are looking for a commercially driven company builder to join us as General Manager – Growth & Operations and help lead the company through its next stage of growth. This role is designed for someone who has worked in startups, SMEs, founder-led companies, or entrepreneurial business units and has personally created opportunities, won business, built teams, launched projects, and taken responsibility beyond a single department. We are particularly interested in candidates whose career started or developed through sales, business development, partnerships, commercial leadership, or business management and later expanded into broader company leadership.<br>The successful candidate will work closely with the founders and Board to identify where the company should grow, create and pursue new opportunities, strengthen the organisation internally, and ensure that what is sold can actually be delivered. This is not a traditional corporate management position. We are looking for someone who can build, sell, negotiate, execute, and lead.<br>Candidates whose experience is limited primarily to large, highly structured organisations are unlikely to be suited to the level of ownership and direct execution required.<br>What you will be responsible for<br>Growth and business development Identify new revenue opportunities, markets, services, partnerships, and customer segments. Personally originate and develop opportunities rather than relying only on inbound leads. Build relationships with government entities, corporations, universities, developers, tourism destinations, events, and strategic partners. Create and pitch new commercial concepts and solutions. Lead proposals, tenders, pricing, negotiations, and commercial discussions. Work directly with the founders on major opportunities and independently develop others. Convert opportunities into signed contracts, projects, partnerships, and recurring revenue. Expand revenue from existing services, fleets, assets, customers, and relationships. Build the company’s business development and commercial capabilities over time.<br>Company building Assess the company’s current structure, people, processes, and management capabilities. Build stronger departments and develop managers who can operate independently. Identify missing roles, weak ownership, and organisational bottlenecks. Recruit, develop, restructure, or replace people where necessary. Establish clear responsibilities, decision-making authority, KPIs, and accountability. Reduce the company’s dependence on founders for daily execution. Introduce professional management discipline without creating unnecessary bureaucracy. Build an organisation capable of supporting significantly larger revenue and operations.<br>Strategy and expansion Work with the founders and Board to define the company’s growth strategy. Identify opportunities in government and corporate mobility projects, shared mobility, fleet management, technology services, vehicle rental, and related mobility businesses. Evaluate opportunities based on market potential, profitability, execution requirements, and strategic value. Develop business cases and launch plans for approved opportunities. Lead entry into new projects, locations, services, and customer segments. Continuously look for opportunities that the company is currently missing.<br>Operations and execution Take ownership of company-wide execution and ensure decisions become results. Oversee daily operational performance, including fleet operations, maintenance, customer support, procurement, projects, and other supporting functions. Improve efficiency, service quality, fleet utilisation, maintenance performance, and cost control. Build management systems that identify problems early and ensure they are resolved. Translate Board and management decisions into owners, deadlines, KPIs, and follow-up. Step directly into important problems when necessary and remain accountable until they are resolved.<br>People and leadership Lead approximately 20–40 employees directly and indirectly. Build and develop capable managers and supervisors. Set clear expectations and hold people accountable for measurable outcomes. Address poor performance and difficult people decisions directly. Build a culture of ownership, speed, commercial thinking, discipline, and execution. Work effectively with strong founders and stakeholders while maintaining independent judgment. Be willing to challenge assumptions and communicate uncomfortable truths when necessary.<br>Commercial and financial ownership Understand the economics behind opportunities, projects, and operational decisions. Monitor revenue, costs, margins, budgets, collections, and project profitability. Negotiate with customers, suppliers, contractors, and strategic partners. Challenge inefficient spending and improve margins. Ensure that growth creates economic value rather than simply increasing activity.<br>Who we are looking for The ideal candidate is a high-agency company builder with strong commercial instincts. We are particularly interested in people who have progressed from sales, business development, partnerships, commercial management, or business management into broader leadership roles such as General Manager, Business Unit Head, Country Manager, Managing Director, COO, CEO, or similar positions.<br>We want someone who can point to things they personally created:A customer they approached. A contract they originated and closed. A new service they conceived and sold. A business unit they launched. A team they built. A department they fixed. A market they entered. A meaningful increase in revenue they personally helped create.<br>Required profile Minimum five years of relevant professional experience. Meaningful experience in startups, SMEs, founder-led companies, or entrepreneurial environments. Experience generating revenue through sales, business development, partnerships, or commercial initiatives. Experience managing people and responsibilities across multiple business functions. Demonstrated experience building or significantly improving teams, departments, services, or businesses. Experience working directly with founders, owners, CEOs, or Boards. Strong commercial judgment and negotiation ability. Comfortable with ambiguity, limited resources, and changing priorities. Strong understanding of the Saudi business environment. Fluent Arabic and professional English. Saudi nationals are preferred.<br>Experience solely within large corporate environments without meaningful SME, startup, or entrepreneurial experience is not sufficient for this role.<br>What success looks like Success means the company finds and captures more opportunities, grows revenue, develops stronger management, becomes less dependent on its founders, executes faster, and builds the organisational capability required for its next stage. We are not looking for someone to simply maintain the business.<br>We are looking for someone who can help build what comes next.
Job Summary We are seeking a strategic leader to build, establish, and operate a Service Now Center of Excellence and Innovation (CoEI) for our client organization. This role will be responsible for developing the organizational blueprint, establishing governance and delivery frameworks, leading cross-functional teams, and driving the strategic vision for Service Now as an enterprise platform for digital transformation. The successful candidate will combine deep Service Now expertise with enterprise leadership capability, stakeholder management, and change leadership to scale Service Now value across the client's organization. Key Responsibilities Strategic Leadership & Vision Define and articulate the client's vision and business case for Service Now as an enterprise platform for digital transformation; connect this vision to measurable business outcomes and secure executive sponsorship Own and oversee all Service Now instances across the enterprise; serve as the single point of accountability for platform oversight Establish and preside over strategic governance functions (steering committees, demand boards, design boards); ensure effective decision-making across stakeholder groups Drive organizational change management in support of Service Now adoption; partner with organizational leadership to overcome resistance and build championship CoEI Structure & Team Building Design and implement the CoEI organizational structure across four core functions: strategy, business engagement and delivery, platform architecture and support, and innovation Build and mentor high-performing teams capable of delivering on strategy, governance, and delivery; define career paths and talent development Establish clear roles, responsibilities, and accountabilities (RACI) between the CoEI and business partners, service owners, process owners, and development teams Delivery & Value Realization Define Service Now as a Service (Saa S) offerings to business stakeholders (e.g., new capabilities, upgrades, workflow optimization, training); establish SLAs and engagement commitments Establish demand management and prioritization processes that balance business demands with strategic roadmap priorities Oversee delivery of new Service Now capabilities on time, on budget, and to quality standards; manage the demand-to-release cycle Drive platform hygiene and upgrade planning; ensure regular upgrades and platform management to stay ahead of demand Manage application escalations and complex cross-functional issues at the enterprise level Governance, Standards & Risk Management Establish technical governance policies and standards for configuration, customization, development, security, data management, and integration Define and oversee compliance and security frameworks for the Service Now platform Guard against technical and business risk (e.g., ungoverned customization, platform performance degradation, security vulnerabilities) Implement measurement and reporting frameworks that track platform health, adoption, value realization, and innovation capture Innovation & Enterprise Transformation Position Service Now as an enterprise strategic platform, not just an IT tool; identify and scale opportunities for digital workflow innovation across the organization (IT, HR, finance, customer service, etc.) Lead innovation opportunity identification and spotting across business lines; coach and mentor business partners in digital transformation thinking Build and nurture communities of practice across service owners, process owners, and development teams to share learnings and promote best practices Stakeholder Management Serve as the primary advocate for Service Now at the executive and business leadership level Build and maintain strong relationships with C-suite sponsors, business unit leaders, service owners, process owners, and IT leadership Communicate progress, value, and risks consistently to executive sponsors and stakeholders Identify and recruit business champions to drive adoption and support scaling of new capabilities<br>Required Experience & Skills:10+ years in enterprise IT service management, IT operations, or IT strategy roles, with 5+ years in a leadership or management capacity5+ years of hands-on Service Now experience, including: Service Now platform administration and configuration Implementation experience (preferably multiple implementations or upgrades) Experience with Service Now modules (ITSM, HR, Customer Service, or similar) Exposure to Service Now governance and CoE best practices Demonstrated experience building, scaling, or leading teams in an operational or delivery context Proven success in IT financial management, including budgeting, cost management, and ROI calculation Track record of leading enterprise-level change initiatives and organizational transformation Experience in a delivery or consulting role is a plus Technical Knowledge & Certifications Service Now certifications (preferred: Certified System Administrator, Certified Application Developer, or equivalent) Strong understanding of enterprise service management (ITSM) frameworks (ITIL, etc.) Familiarity with IT governance, risk, and compliance (GRC) concepts Knowledge of integration, API, and data management patterns in enterprise systems Understanding of low-code/no-code development paradigms and their role in scaling delivery Leadership & Soft Skills Executive presence and credibility with C-level stakeholders and business leaders Strategic thinking: Ability to connect operational activities to business outcomes; see across organizational silos Change leadership: Demonstrated ability to drive adoption, overcome resistance, and build organizational alignment Stakeholder engagement: Strong relationship-building and influence skills across diverse audiences Communication: Ability to articulate complex technical concepts to non-technical audiences and vice versa Business acumen: Understanding of financial metrics, organizational structure, and business strategy Problem-solving: Ability to navigate ambiguity and make decisions with incomplete information Coaching and mentoring: Demonstrated ability to develop talent and build high-performing teams Adaptability: Comfort working in a fast-moving, evolving environment; flexibility to adjust approach as needs change Educational Background Bachelor’s degree in computer science, Information Technology, Business Administration, or related field (Master's degree preferred) Or equivalent work experience demonstrating these competencies<br>Preferred Qualifications Experience in a Platform Owner or CoE Lead role for a strategic enterprise technology Background in business process consulting or optimization Experience with enterprise architecture and portfolio management Knowledge of organizational change management (OCM) methodologies (e.g., Prosci, Kotter, etc.) Experience in IT financial management or similar strategic planning roles Familiarity with Agile delivery models and scaled Agile frameworks Experience working with managed services providers or partner ecosystems Background in a customer-facing or client delivery role
<h3 >About the Role</h3>
<p >Delta Hotels and Resorts® is seeking a dedicated <strong >Mgr Food & Beverage I</strong> to lead all food and beverage operations. This full-time position is based in Makkah, Saudi Arabia, serving guests across the Makkah and Jeddah regions. The role encompasses all culinary, restaurant, beverage, and room service operations, focusing on guest and employee satisfaction, maintaining high standards, and achieving financial goals. Candidates should possess <strong >5-10 years of relevant experience</strong> in the food and beverage industry.</p> <h3 >Core Responsibilities</h3>
<ul >
<li >Oversee all culinary, restaurant, beverage, and room service operations.</li>
<li >Develop and implement the business plan for the food and beverage departments.</li>
<li >Ensure knowledge and proficiency of all applicable food and beverage laws and regulations.</li>
<li >Manage day-to-day operations, driving quality and verifying standards meet customer expectations.</li>
<li >Comply with all corporate accounting procedures.</li>
<li >Analyze information and evaluate results to identify optimal solutions and solve problems.</li>
<li >Drive effective departmental communication and information systems through logs, department meetings, and property meetings.</li>
</ul> <h3 >Financial Management</h3>
<ul >
<li >Develop and manage all financial plans and actions for Food and Beverage departments.</li>
<li >Maintain a positive cost management index for kitchen and restaurant operations.</li>
<li >Utilize budgets to understand and achieve financial objectives.</li>
</ul> <h3 >Team Leadership and Development</h3>
<ul >
<li >Supervise and manage employees across the Food and Beverage departments.</li>
<li >Utilize interpersonal and communication skills to lead, influence, and encourage others, advocating sound financial/business decision-making and demonstrating honesty/integrity.</li>
<li >Create and nurture a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement, and a passion for service.</li>
<li >Provide proactive coaching, counseling, and guidance to team members and subordinates, including setting performance standards and monitoring performance.</li>
<li >Conduct performance reviews in a timely manner and promote fair treatment and open door policies.</li>
<li >Identify developmental and educational needs of others, and facilitate improvement of knowledge and skills through coaching, mentoring, or formal training programs.</li>
<li >Develop action plans based on employee engagement and guest satisfaction results to address areas for improvement and expand on strengths.</li>
<li >Set clear expectations with employees and team leaders, ensuring appropriate recognition for exceeding expectations.</li>
</ul> <h3 >Guest Service Excellence</h3>
<ul >
<li >Provide excellent customer service and respond quickly and proactively to guest concerns.</li>
<li >Understand the brand's service culture and drive alignment of all employees, team leaders, and managers to it.</li>
<li >Set service expectations for all guests, both internal and external.</li>
<li >Take ownership of guest complaints until resolved or addressed by the appropriate manager or employee.</li>
<li >Verify all banquet functions meet standards and exceed guest expectations.</li>
<li >Improve service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li>
<li >Serve as a role model to demonstrate appropriate behaviors.</li>
</ul> <h3 >Required Experience and Skills</h3>
<ul >
<li >A minimum of <strong >5 to 10 years of experience</strong> in food and beverage operations management.</li>
<li >Demonstrated knowledge and proficiency of all applicable food and beverage laws and regulations.</li>
<li >Strong interpersonal and communication skills to effectively lead, influence, and encourage teams.</li>
<li >Ability to understand employee positions well enough to perform duties in their absence.</li>
</ul>
<h3 >About NeoStats</h3>
<p >NeoStats is a Data & Analytics firm established in 2022, offering contemporary solutions and end-to-end services. The company's mission is to create lasting competitive advantage for clients by transforming them into world-class, data-driven organizations. Headquartered in the UAE with bases in India and the UK, NeoStats comprises industry veterans who enable structural transformations in analytics through expertise and an end-to-end implementation approach.</p> <h3 >The Role: Senior Data Science Consultant</h3>
<p >NeoStats is seeking a Senior Data Science Consultant specializing in Cards Marketing Analytics to join its team in Jeddah, Makkah, Saudi Arabia. This contract role involves leveraging advanced analytics and predictive modeling to drive marketing strategies for credit and debit card portfolios. The consultant will play a pivotal role in delivering actionable insights to client teams.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Build predictive models to identify customer targeting opportunities, enhance spend growth, improve retention, and reduce churn.</li>
<li >Develop customer segmentations for credit and debit card portfolios to support lifecycle marketing, campaign strategy, and personalization.</li>
<li >Analyze campaign performance across segments, products, channels, and customer behaviors, delivering actionable insights.</li>
<li >Design test-and-learn frameworks, including control groups, campaign measurement logic, and post-campaign performance reviews.</li>
<li >Collaborate with client teams to ensure analytical outputs are practical, explainable, and ready for business adoption.</li>
</ul> <h3 >Required Qualifications and Experience</h3>
<ul >
<li >Minimum 7–8 years of experience in data science, advanced analytics, or analytics consulting.</li>
<li >Strong banking experience, particularly with credit card and debit card products.</li>
<li >Proven expertise in marketing analytics, predictive modeling, customer segmentation, campaign analytics, and portfolio analytics.</li>
<li >Proficiency in Python, SAS, and SQL, with hands-on experience working with large banking datasets, including customer profiles, card transactions, and campaign history.</li>
<li >Strong understanding of statistical modeling, machine learning, model validation, and performance tracking.</li>
<li >Ability to clearly communicate analytical outputs to business stakeholders and prepare senior-level presentations, reports, and documentation.</li>
<li >Experience working with marketing, product, risk, and data teams in a banking environment.</li>
<li >Demonstrated consulting discipline, including structured problem-solving, ownership, and timely delivery.</li>
<li >Comfortable working as a contractor on a client-facing engagement in Saudi Arabia.</li>
</ul> <h3 >Preferred Skills and Attributes</h3>
<ul >
<li >Current location in Saudi Arabia, ideally Jeddah.</li>
<li >Experience in the Saudi or GCC banking market.</li>
<li >Exposure to card lifecycle analytics, including acquisition, activation, usage, spend growth, retention, and attrition.</li>
<li >Familiarity with campaign management platforms, CRM systems, or marketing automation tools.</li>
<li >Experience with A/B testing, uplift modeling, next-best-action, offer optimization, or customer lifetime value models.</li>
<li >Knowledge of cloud-based data platforms and modern analytics environments.</li>
</ul> <h3 >Work Context</h3>
<p >This role offers the opportunity to contribute to a growing startup environment. The consultant will have ownership over initiatives and specific responsibilities. There will be opportunities for continuous coaching and mentoring through interaction with senior data scientists and AI experts globally. The work environment is dynamic and values contributions.</p>
Job Purpose<br><br>The Sales & Leasing Performance Unit (PU) within Qiddiya is responsible for developing best practice sales and leasing standards and expertise within the organization. Strategic objectives include ensuring the development of sales and leasing best practices to support the Sales & Leasing Operations team within the organization, ensuring consistency across projects, supporting the ongoing training & development of sales and leasing team members, and providing guidance and support as it relates to implementation of procedures and tools.<br><br>The Sales & Leasing PU develops and manages policies and procedures, standardized documents and templates, sales and leasing tools, and sales and leasing operations. The unit will also develop and manage an online training academy that will have sales and leasing curriculum as its core function. The unit will further develop and manage the sales and leasing customer journey to support the requirements for sales and leasing of each of the asset class development Business Units, including CRM, digital tool requirements and experience center requirements and ongoing management of the Sales and Leasing operations. The Sales & Leasing PU team will also have a team dedicated to supporting the Asset Class operational Sales and Leasing teams on an ongoing basis to ensure that centralized business requirements for the operation units are met, strategies and support provided, and all business units are informed of sales and leasing progressions.<br><br>The Senior Manager for Residential, Office, Retail, and Land plays a critical role in leading and coordinating the strategic enablement and support of the sales and leasing efforts across these asset classes. This role ensures that the operational teams across the asset classes are equipped with the strategic insights, tools, and support needed to achieve their objectives effectively. Reporting to the Senior Director of Strategic Management within the Sales & Leasing Performance Unit (PU) at Qiddiya, the Senior Manager serves as a key liaison between the centralized PU functions and operational teams, ensuring alignment, consistency, and operational excellence.<br><br>Role Description<br><br>Responsibilities include, but are not limited to:<br><br>Strategic Responsibilities (only for Managerial roles and above)<br><br> Asset Class Sales & Leasing Strategy: Support in the development and implementation of strategies for the sales and leasing of Residential, Office, Retail, and Land (RRO&L) assets, aligning with the organization's strategic objectives Collaborate with Asset Class Business Units to tailor strategies that address the specific needs of each asset class Centralized Coordination: Act as the primary liaison between the Sales & Leasing PU and the operational teams for Residential, Office, Retail, and Land Asset Class Business Units Ensure seamless communication and collaboration, addressing gaps in centralized support Contribute to cross-functional working groups and forums, driving decision-making and progress tracking Policy and Procedure Alignment: Ensure the adoption of standardized policies, procedures, and templates across asset classes to maintain consistency and compliance Provide input on the development of tools and processes to enhance operational efficiency Contribute to the development of go-to-market frameworks, processes, and performance enablers Market Insights and Data-Driven Decision Making: Parter with the Market Analysis Manager to leverage market data and trends to deliver actionable insights on market trends and competitor benchmarks to inform sales and leasing strategies across RRO&L Use competitive analysis and economic conditions and drivers to identify opportunities and mitigate risks<br><br>Operational Responsibilities <br><br> Customer Journey Oversight: Support Customer Service Operation in the oversight of the customer journey for each asset class Digital Tools and CRM Management: Support the Customer Service Operations Team in implementing and ensuring the correct use of the CRM and other digital tools tailored to the needs of Residential, Office, Retail, and Land operations Ensure effective adoption and utilization of these tools by operational teams Proactively support in recommending additional tools that will enable Asset Class Business Units to meet their targeted KPI's Cross-Functional Collaboration: Work closely with other departments, including finance, legal, compliance, and risk management, to ensure alignment and support for sales and leasing operations Coordinate with marketing teams to develop campaigns and materials that support asset class objectives Identify and implement improvements to streamline operations and enhance efficiency Stay informed of industry best practices and incorporate them into Qiddiya's operations Contribute to the design and delivery of sales and leasing training programs and capability-building within the Sales and Leasing online academy<br><br>Requirements<br><br>Knowledge, Qualifications & Skills required<br><br>Essential (must have to perform the role)<br><br> Bachelor's degree in Business Administration, Real Estate, or a related field; a Master's degree is preferred Minimum of 8 years of experience in sales and leasing, with at least 3 years in a leadership role overseeing multiple asset classes Strong knowledge of real estate sales and leasing practices, particularly in Residential, Office, Retail, and Land Experience in CRM systems, digital tools and customer journey relevant to sales and leasing Proficiency in leveraging market analysis and data for strategic decision-making Proven track record of successfully driving strategic initiatives across multiple business units within a complex organization High level of integrity, drive and intellectual curiosity is vital Excellent verbal, written and presentation skills to communicate to stakeholders and management Sincere enthusiasm for Qiddiya generating a genuine strong commercial narrative Able to multi-task and handle multiple projects simultaneously Astute networker, able to build deep relationships within and across industry sectors, always looking to help foster connections with other people<br><br>Strong project organizational and project management skills<br><br>Desirable (advantageous)<br><br> Arabic & English speaker - Written & Spoken Exposure to giga-projects, or large-scale developments in the GCC Familiarity with Saudi real estate laws and market dynamics
Egis is a global organisation with over 23,500 employees worldwide. With our head office based in Paris, we offer global career opportunities, as well as offer rewarding careers for our people locally. <br><br>Egis is an organisation with a capacity to make meaningful industry and community change in the space of place-making, sustainability and creating connected cities. Different to other engineering firms, Egis offers true end-to-end capability across the entire design-to-operation lifecycle, offering advisory, architecture, engineering, design, asset management and operations services. <br><br>We are committed to creating great teams doing innovative work and would love you to join us to Impact the Future.<br><br><br><br>Job Description<br><br>We are seeking an experienced and visionary Director of Projects to join our organization in Riyadh, Saudi Arabia. In this senior leadership role, you will oversee the strategic planning, execution, and delivery of major projects while ensuring alignment with organizational objectives and stakeholder expectations. As Director of Projects, you will provide decisive leadership, foster a collaborative team environment, and drive continuous improvement across all project delivery functions. This is an exceptional opportunity to make a meaningful impact on complex, high-value initiatives while mentoring talented professionals and shaping the future of our project management capabilities.<br><br>**Strategic Leadership & Vision**<br><br>Develop and communicate a clear project vision and strategic roadmap aligned with organizational goals Provide visionary leadership to project teams, inspiring innovation and excellence in project delivery Champion best practices and process improvements across all project management functions Mentor and develop project management staff, fostering a culture of continuous learning and professional growth<br>**Project Planning & Execution**<br><br>Oversee the planning, scheduling, and execution of major projects from inception through completion Establish comprehensive project frameworks, including scope definition, resource allocation, and timeline management Ensure all project deliverables are clearly defined, tracked, and completed on schedule and within budget Coordinate with cross-functional teams including engineering, procurement, finance, and quality assurance to ensure seamless project delivery<br>**Financial Management & Cost Control**<br><br>Develop and manage project budgets, ensuring accurate forecasting and cost control throughout the project lifecycle Monitor project expenditures against approved budgets and take corrective action when necessary Prepare financial reports and performance metrics for internal and external stakeholders Make data-driven decisions regarding resource allocation and budget optimization<br>**Risk & Compliance Management**<br><br>Implement comprehensive risk management frameworks to identify, assess, and mitigate project risks Ensure all projects comply with contractual requirements, regulatory standards, and organizational policies Develop contingency plans and maintain appropriate reserves for identified risks Lead the management of claims, disputes, and change orders with transparency and integrity<br>**Stakeholder Management & Communication**<br><br>Serve as the primary point of contact for clients, owners, and external stakeholders Develop and maintain strong relationships with key stakeholders through regular, transparent communication Prepare and present project status reports, performance metrics, and strategic recommendations to senior leadership Ensure timely and effective communication of project progress, challenges, and decisions to all relevant parties<br>**Contract & Vendor Management**<br><br>Oversee contract administration, including negotiation, execution, and compliance monitoring Manage relationships with subcontractors and vendors, ensuring performance standards are met Review and approve contractual correspondence and agreements, involving legal resources as needed Monitor vendor compliance with insurance, quality, and delivery requirements<br>**Quality Assurance & Performance Monitoring**<br><br>Establish quality standards and performance metrics for all project activities Monitor project performance against established KPIs and take corrective action as needed Conduct regular project reviews and audits to ensure compliance and identify improvement opportunities Ensure all project documentation is complete, organized, and accessible to authorized stakeholders<br>**Team Development & Organizational Management**<br><br>Build and lead high-performing project teams with diverse skill sets and backgrounds Assess staff capabilities and arrange training and development opportunities as needed Foster an inclusive, supportive, and collaborative work environment Conduct performance reviews and provide constructive feedback to support professional development<br><br><br>Qualifications<br><br>**Required Qualifications**<br><br>Bachelor's degree in Engineering, Project Management, Business Administration, or a related field Minimum 12-15 years of progressive experience in project management, with at least 5 years in a senior leadership or director-level role Proven expertise in project planning, budgeting, financial management, and cost control Strong understanding of contract negotiation, commercial agreement management, and risk management processes Demonstrated ability to lead and collaborate with cross-functional teams across multiple organizational levels Excellent written and verbal communication skills, with the ability to present complex information to diverse stakeholder groups Strong analytical and problem-solving skills with the ability to make data-driven decisions Proficiency in project management software and tools; experience with project controls systems is highly desirable Ability to work effectively in a fast-paced, dynamic environment while maintaining attention to detail and organizational excellence<br>**Preferred Qualifications**<br><br>Project Management Professional (PMP), Certified Associate in Project Management (CAPM), or equivalent certification from a recognized professional body Membership or chartered status with organizations such as the Project Management Institute (PMI), Association for Project Management (APM), or similar professional bodies Previous experience in infrastructure, construction, engineering, or major capital projects Experience managing projects in the Middle East or similar international markets Advanced knowledge of risk management frameworks and claim management processes Experience with financial auditing, compliance, and governance frameworks Bilingual capabilities (English and Arabic) are an asset Formal leadership training or executive development program completion Experience implementing organizational process improvements and change management initiatives<br>**Key Competencies**<br><br>Strategic thinking and visionary leadership Financial acumen and budget management Stakeholder engagement and relationship management Risk assessment and mitigation Decision-making and assertiveness Emotional intelligence and empathy Resilience and adaptability Organizational and time management skills Inclusive and collaborative leadership approach Transparent and ethical business practices
The Talent Management and Learning Manager will design, implement, and oversee strategies for talent management and learning within the cluster. This role will align initiatives with business objectives, foster a culture of continuous learning, and develop a robust leadership pipeline for the cluster by working with leaders to develop actionable strategies and solutions and partnering with the HRBPs to uncover needs to ensure a holistic approach and HR operations for seamless execution. Your responsibilities will include managing the talent agenda across Learning, Talent and Succession Management, Diversity, Leadership Development, and Employee Engagement. You will collaborate closely with the VP Talent & Learning for MEA and the central Talent Management and Learning team to create and execute effective strategies for talent management and succession planning. In addition, you will take on select projects and/or assignments to lead talent management efforts at the MEA zone level. This position requires a deep understanding of the cluster culture and business objectives, along with strong expertise in talent management, project management, and excellent interpersonal and communication skills to engage Key Responsibilities:Develop and execute comprehensive talent management strategies tailored to the cluster context. Design and implement learning programs that address skill gaps and support career development. Focus on developing Skills to Mastery for critical talent commercial segments to ensure we are building talent pipelines, developing, retaining and recognising talent inline with the business imperatives. Design and lead projects aimed at improving gender representation, succession and talent management, employee engagement, learning and leadership development Oversee performance management processes, ensuring fair and consistent evaluations. Lead succession planning initiatives to identify and develop high-potential employees. Conduct talent assessments and provide feedback to talents on their strengths, areas for development, and career progression opportunities. Collaborate with local HR teams to address specific talent needs in each country. Partner with business leaders to align talent strategies with organizational goals. Manage regional talent analytics to inform decision-making and strategy development. Track and measure the effectiveness of talent management initiatives and make recommendations for continuous improvement.- Successfully executes complex plans utilizing change management methodology- Serves as a change agent during implementations- Defines the structure, support and direction for change- Anticipates the impact of change and acts accordingly Stay abreast of industry best practices and trends in executive talent management and leadership development. Ensure compliance with local labor laws and regulations in talent practices. Competencies:Talent Management - Ability to develop the talent mindset through the integration of best-in-class talent processes to enable the attraction, development, performance and retention of people. Recruitment and Selection - Ability to obtain qualified candidates by utilizing recruitment/selection strategies and practices when sourcing, selecting and hiring candidates. Strategic workforce planning - Ability to support the transformation of the Business by designing plans for transformation of our Workforce: - Anticipate the future trends of Workforce and Competencies, balance the different scenarios of transformation of the workforce, - Simulate their Impact on our Businesses, - Then set the plans for Executing the transformation. Strategic Thinking: Ability to develop long-term talent strategies aligned with business objectives. Cultural Awareness: Ability to understand, appreciate and incorporate the unique contributions of associates with diverse backgrounds in business interactions. Leadership: Capable of influencing and guiding stakeholders at all levels. Adaptability: Flexible in approach to meet diverse needs across different countries. Business partnership - Ability to anticipate changes and define / put in place medium and long terms action plans in order to increase customer satisfaction while improving business growth and efficiency. Results focused - Ensure successful execution of strategies. Monitor and follow-up on plans using relevant metrics (short-term and long-term). Take the necessary steps to overcome obstacles and push goals. Maintain high levels of energy in a fast- paced environment. Change Management & Implementation Methodology: Ability to apply change management methodology to implement successful business priorities (on time, on budget, human objectives and business objectives). Project management - Ability to translate the objectives into operational action plans, to organize, schedule and execute projects with excellence Innovation: Proactive in identifying and implementing new talent management trends. Digital Recruitment Tools, Talent Mapping, Recruiting Data Analysis, Candidate Relationship Management, Building Talent Pipelines Influence and Persuasion: Excellent verbal and written skills, with the ability to present complex ideas clearly. Present sound arguments with energy and conviction. Understand and respond to others’ needs and agendas. Leverage own network to build support. Create a foundation of support through integrity and consistency. Collaboration - Encourage working groups by sharing their knowledge. Share talents, resources and know-how. Build an agile NETWORK and promote synergies. Business acumen - Ability to utilize insight about the trends, key issues and external factors that impact the industry and the organization. Analytical Skills: Strong capability in interpreting talent data and metrics.<br>Role Requirements:Education: Bachelor's degree in HR, Business, or related field; Master's degree preferred. Experience: Minimum 8 years in talent management, with at least 3 years in a leadership role. Regional Exposure: Significant experience working in or with Middle Eastern markets. Language: Fluency in English and Arabic is essential Technical Skills: Proficient in HR information systems and talent management tools. Certifications: Relevant HR or talent management certifications are a plus.<br>Why Join Us? At Schneider Electric, we believe in empowering our employees to drive innovation and excellence. Join us to be part of a dynamic team that is focused on transforming the industry through pricing strategies and commercial policies that make a real impact.
Overview<br><br>Job Description <br><br>Job Title<br><br>Senior Product Manager - Product Management<br><br>Job Code<br><br>675489<br><br>Grade<br><br>I3<br><br>Group<br><br>Government Digital Products Group<br><br>Division<br><br>Absher Products<br><br>Department<br><br>Public Security Services<br><br>Unit<br><br>ROLE PURPOSE<br><br>The aim is to state the overall significance of the job from the organization’s perspective.<br><br>To manage product planning, requirements, enhancements, and performance follow-up for Public Security Services products within Absher Products. The role supports product value realization by translating business and stakeholder needs into clear product requirements, coordinating with technology and operational teams, monitoring product performance, and ensuring that product improvements are aligned with sector priorities, customer needs, and approved product management practices.<br><br>Key Accountabilities & Activities<br><br>This section describes the principal outputs required from the job.<br><br>Key Accountabilities<br><br>Key Activities<br><br>Product Planning & Roadmap Support Support the development and continuous update of product plans and roadmap items for Public Security Services products by consolidating business priorities, operational needs, customer feedback, dependencies, and implementation considerations into clear product initiatives and enhancement plans. Product Requirements Management Gather, analyze, and document product requirements in coordination with business owners, users, technology teams, and relevant stakeholders. Ensure requirements are complete, traceable, prioritized, and aligned with the intended product outcomes before they are handed over for design and delivery. Product Backlog & Prioritization Maintain and organize product backlog items, enhancement requests, change requests, and product improvement opportunities. Support prioritization discussions by assessing business value, urgency, dependencies, operational impact, and readiness for execution. Stakeholder & Business Alignment Coordinate with internal stakeholders, business representatives, technology teams, operations, and support functions to ensure alignment on product scope, priorities, timelines, and expected outcomes. Facilitate discussions to clarify needs, resolve ambiguity, and maintain a shared understanding of product direction. Product Performance Monitoring Monitor product performance indicators, service usage, operational feedback, service levels, and customer experience inputs to identify trends, issues, and improvement opportunities. Prepare product insights and updates to support decision-making and continuous improvement. Product Enhancement & Continuous Improvement Identify and assess opportunities to enhance product functionality, service quality, user experience, process efficiency, and value realization. Convert improvement opportunities into actionable product requirements and coordinate with relevant teams to progress approved enhancements. Release Readiness & Delivery Follow-up Follow up on product changes and releases by coordinating requirements readiness, business validation, acceptance inputs, and stakeholder communications. Support delivery teams with product clarifications and ensure that implemented changes are aligned with approved business needs. Product Documentation & Reporting Maintain updated product documentation, requirement records, decision logs, meeting outcomes, product performance summaries, and stakeholder updates. Prepare clear reports and presentations that reflect product status, key risks, dependencies, and recommended actions. Policies, Processes & Procedures Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner. Comply with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment. Information Security Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.<br><br>JOB SPECIFICATIONS<br><br>Academic And Professional Qualifications<br><br>Bachelor's degree in Business Administration, Information Systems, Computer Science, Engineering, or a related field.<br><br>Years And Nature Of Experience<br><br>3-5 years of relevant experience in product management, product analysis, requirements management, digital products, or related business and technology environments.
Our client is a high-growth technology company entering an important phase of expansion and is seeking a commercially driven VP Finance Director to lead its finance function and support the company's next stage of value creation. Reporting directly to the CEO, this is a strategic executive role with significant exposure to the Board, shareholders, institutional investors, lenders, investment banks, and external advisers. The successful candidate will lead corporate finance strategy, capital raising, M&A, financial performance, and IPO readiness, while building a scalable finance organisation capable of supporting rapid growth and future public-market requirements. This is not a traditional controllership or FP&A role. We are looking for a finance executive with proven transaction experience and a strong capital-markets track record. Key Responsibilities Corporate & Strategic Finance Act as a trusted strategic finance partner to the CEO and Board. Lead corporate finance strategy, capital allocation, long-range planning, and value creation. Provide financial insight on growth, investment, expansion, and strategic decisions. Lead FP&A, treasury, cash flow, reporting, tax, audit, and financial governance. Fundraising & Capital Markets Lead equity and debt fundraising from institutional investors, PE/VC funds, banks, and other capital providers. Own financial models, valuations, investment cases, transaction materials, and due diligence. Manage relationships with investors, shareholders, lenders, investment banks, and advisers. Optimise the company's capital structure and liquidity. M&ALead M&A from origination, valuation, due diligence, negotiation, and execution through integration. Evaluate acquisitions, strategic investments, partnerships, and other corporate development opportunities. Develop transaction structures and oversee financial and commercial due diligence. Drive post-deal integration and value realisation. IPO Readiness Lead the finance workstream for the company's IPO/public-market readiness. Strengthen financial reporting, governance, internal controls, systems, and processes to public-company standards. Coordinate with investment banks, auditors, legal advisers, consultants, and regulators. Support financial due diligence, valuation, prospectus preparation, investor materials, and listing activities. Finance Leadership Build and lead a high-performing finance organisation. Drive finance transformation, automation, scalability, and process improvement. Establish robust governance, controls, reporting, and performance management. Ensure compliance with IFRS and Saudi regulatory requirements. What We're Looking For Essential15+ years of progressive finance leadership experience. Previous experience as a Finance Director, Senior Finance Director, VP Finance, or equivalent. Significant experience in technology, Saa S, fintech, software, digital, or information services. Strong Saudi Arabia experience is mandatory. Proven track record leading equity and/or debt fundraising. Proven end-to-end M&A execution experience. Direct hands-on IPO or public-listing readiness experience. Strong expertise in corporate finance, valuation, financial modelling, treasury, capital markets, and governance. Strong IFRS knowledge. Native Arabic and fluent English. Preferred MBA and/or CPA, ACA, ACCA, CMA, or equivalent. Experience with Saudi capital markets, CMA, Tadawul, and ZATCA. Previous experience working with investment banks on IPOs, fundraising, or M&A. Listed-company or public-market experience.
Job Description<br><br>We are Omnissa<br><br>Omnissa is the first AI-driven digital work platform, built to support flexible, secure, work-from anywhere experiences. We integrate industry-leading solutions—including Unified Endpoint Management, Virtual Apps and Desktops, Digital Employee Experience, and Security & Compliance—into a seamless, autonomous workspace that adapts to how people work. Our platform boosts employee engagement while optimizing IT operations, security, and cost.<br><br>Guided by our Core Values—Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer Value—we’re growing rapidly and committed to delivering meaningful impact. If you're passionate about shaping the future of work, we’d love to hear from you.<br><br>What is the opportunity?<br><br>We are seeking a Technical Account Manager (TAM) with expertise in End-User Computing (EUC) to join our team. As a TAM, you will be the trusted advisor for our customers, helping them unlock the full potential of their digital workspace investments. You will combine technical proficiency with strategic guidance to ensure successful adoption and optimization of Omnissa technologies while delivering exceptional customer experiences.<br><br>Key responsibilities<br><br>Act as the primary technical contact for assigned customers using Workspace ONE and Horizon. Drive customer success by aligning Omnissa solutions with business objectives. Provide proactive guidance on architecture, deployment, and best practices for Workspace ONE UEM, Horizon VDI/Daa S, and related components. Conduct regular account reviews, health checks, and roadmap sessions to ensure optimal performance and adoption. Deliver technical workshops, enablement sessions, and solution demonstrations. Collaborate with internal teams (Support, Engineering, Product Management) to resolve complex technical issues. Advocate for customer needs and feedback to influence product enhancements.<br><br>Qualifications<br><br>Fluent Arabic & English – Both written and spoken.3+ years experience in relevant end-user community technology i.e. mobile device management, virtual desktops, identity management and security Knowledge of Active Directory and Identity and Access Management systems Being proactive with a can-do attitude and will adapt to change with a real passion for the EUC technology space. Hands-on experience with Omnissa Workspace ONE (UEM, Access, Intelligence) and Horizon (VDI, Daa S) is an advantage. Excellent communication and presentation skills for both technical and business audiences. Excellent listening, reasoning, and objection handling skills. You should be effective at working independently and as part of a team. Relevant certifications such as Omnissa Certified Administrator for Horizon (OCA-H) and Workspace ONE (OCA-W) are desirable.<br><br>Additional Information<br><br>Location: Riyadh, Saudi Arabia<br><br>Travel Expectations: Travel is required up to 50% of the time within the Middle East with the ability to travel around Europe and USA when required for industry events or internal events.<br><br>Why join us?<br><br>Work with industry-leading EUC solutions that empower modern workforces. Be part of a customer-centric team driving digital transformation. Competitive compensation, benefits, and opportunities for growth. Work on leading-edge technology and make an impact for customers and Omnissa Experience our outstanding culture and team spirit Growth opportunity<br><br>Omnissa is committed to building a workforce that reflects the communities we serve across the globe. We believe this brings unique perspectives, experiences, and ideas, which are essential for driving innovation and achieving business success. We hire based on merit and with equal opportunity for all.
<h3 >About the Role</h3>
<p >Marriott Hotels & Resorts is seeking a <strong >Supervisor-Recreation (Saudi only)</strong> to join their team in Jeddah. This full-time position is responsible for overseeing and facilitating recreational activities, ensuring a safe and engaging environment for guests. The role requires 0-1 years of experience.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Develop and advertise recreational activity agendas using publishing software.</li>
<li >Manage inventory of supplies, materials, and equipment, reporting low stock to management.</li>
<li >Encourage, recruit, register, and schedule guests for participation in recreation activities.</li>
<li >Promote a positive and relaxing atmosphere for guests and provide information on available facilities and activities.</li>
<li >Enforce recreation facility rules and regulations to ensure guest and member safety.</li>
<li >Monitor activity within the recreational facility and respond to emergencies according to local operating procedures.</li>
<li >Identify situations where guests may be unable to safely participate in an activity and inform supervisors.</li>
<li >Provide assistance to injured guests until emergency medical services arrive.</li>
<li >Clean and maintain recreational equipment and supplies.</li>
<li >Assist management in training, motivating, and coaching employees, serving as a role model.</li>
<li >Report accidents, injuries, and unsafe work conditions to management and complete required safety training.</li>
<li >Adhere to company policies and procedures, maintain a professional appearance, protect proprietary information, and safeguard company assets.</li>
<li >Anticipate and address guests’ service needs, including assisting individuals with disabilities.</li>
<li >Communicate professionally and answer telephones with appropriate etiquette.</li>
<li >Develop and maintain positive working relationships with colleagues.</li>
<li >Process customer orders or transactions and collect payments as needed.</li>
<li >Ensure adherence to quality expectations and standards, and recommend improvements.</li>
<li >Read and visually verify information in various formats and inspect equipment for defects.</li>
<li >Utilize computers and point-of-sale systems for work-related information.</li>
</ul>
<h3 >Physical Requirements</h3>
<ul >
<li >Ability to stand, sit, or walk for extended periods or an entire shift.</li>
<li >Capable of moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 25 pounds without assistance, and over 50 pounds with assistance.</li>
<li >Proficiency in grasping, turning, and manipulating objects requiring fine motor skills and hand-eye coordination.</li>
<li >Ability to navigate narrow, confined, or elevated spaces, as well as sloping, uneven, or slippery surfaces, stairs, and ramps.</li>
<li >Capacity to reach overhead and below the knees, including bending, twisting, pulling, and stooping.</li>
</ul>
<h3 >Company Overview</h3>
<p >Marriott International is committed to being an equal opportunity employer, valuing and celebrating the diverse backgrounds, cultures, talents, and experiences of its associates. The company fosters an environment of non-discrimination on any protected basis. Marriott Hotels aims to deliver exceptional hospitality, focusing on thoughtful, heartfelt, and forward-thinking service. Joining Marriott Hotels means becoming part of a global team within the Marriott International portfolio, where associates are encouraged to achieve their best work and personal growth.</p>
<h3 >The JW Marriott Brand</h3>
<p >JW Marriott, a luxury brand within Marriott International, operates over 100 properties globally. The brand prioritizes its associates, believing that their happiness translates to guest satisfaction. JW Marriott associates are characterized by confidence, innovation, authenticity, and intuition, upholding the legacy of J. Willard Marriott. The brand offers a unique work experience focused on community, camaraderie, and holistic well-being, providing opportunities for training, development, and recognition in a luxury environment. This commitment to associates is known as The JW Treatment™.</p>
Purpose of the Role As the Laundry Application Expert, you will provide technical expertise and hands-on application support across commercial and industrial laundry operations to ensure effective washing performance, chemical efficiency, equipment performance, and consistent quality standards. The role is responsible for programming and optimising tunnel washer and washer extractor processes, conducting titration and water analysis, applying laundry chemicals, developing wash programmes, monitoring process KPIs, conducting quality checks, and providing technical recommendations to improve laundry performance. Working closely with Laundry Operations, Engineering, Sales, and customers, you will provide on-site technical support, train laundry teams, resolve application-related issues, and support tailored laundry solutions that improve wash quality, garment care, productivity, and customer satisfaction.<br>Key Responsibilities Area What Success Looks Like Laundry Application Management Programme, monitor, and optimise tunnel washers and washer extractors to improve washing efficiency, productivity, quality, and overall operational performance. Wash Programme Development Develop and adjust wash programmes according to laundry classification, fabric type, customer requirements, and applicable operational requirements. Laundry Chemistry & Chemical Application Select, dose, and apply appropriate laundry chemicals according to different laundry requirements while ensuring effective cleaning performance and fabric care. Titration & Application Control Perform application titration within wash cycles to verify chemical concentrations, dosing performance, and compliance with required application standards. Water Analysis Conduct water analysis required for laundry operations and support adjustments to wash programmes and chemical applications based on water conditions. Process Optimisation Monitor and analyse wash cycles and recommend adjustments to improve productivity, wash quality, water consumption, energy utilisation, chemical consumption, and overall process efficiency. Quality Assurance Conduct periodic quality checks covering wash quality, cleanliness, stain removal, garment care, and rewash performance. Identify performance gaps and recommend corrective improvements. KPI Monitoring & Reporting Monitor laundry process KPIs including productivity, turnaround time, rewash rates, water consumption, energy consumption, quality performance, and operational efficiency. Prepare related performance reports. Equipment & Engineering Coordination Apply working knowledge of laundry equipment and coordinate with Engineering teams to address equipment malfunctions or technical conditions affecting wash processes and quality. Training & Capability Support Train laundry staff on wash programmes, chemical handling, SOPs, chemical applications, equipment operation, and required quality standards. Customer Technical Support Understand customer laundry requirements, provide technical recommendations, respond to application-related requirements, and support solutions aligned with customer operational needs. Customer Site Assessments Conduct customer site visits to assess laundry processes, identify improvement opportunities, and recommend improvements to wash quality, productivity, water consumption, and energy utilisation. Technical Reporting Prepare technical and KPI reports covering process performance, quality results, identified issues, and recommended improvements. Customer Relationship Support Support customer relationships by providing professional on-site technical service and tailored solutions that improve laundry processes and overall operational performance.<br><br><br><br><br><br><br><br>KPIs & Measures of Success Area KPIsWash Quality Wash quality performance, stain removal effectiveness, cleanliness standards, garment care. Process Efficiency Productivity, turnaround time, wash-cycle efficiency. Chemical Performance Chemical consumption, dosing accuracy, titration compliance. Water & Energy Efficiency Water consumption, energy consumption, efficiency improvements. Quality Control Rewash rate, quality compliance, recurring quality issues. Technical Support Technical response time, issue resolution, site assessment completion. Training Training completion, staff competency, SOP and chemical application compliance. Customer Support Customer satisfaction, implementation of technical recommendations, improvement in customer laundry processes. Reporting KPI reporting accuracy, technical report quality and reporting timeliness. Continuous Improvement Process improvements implemented, productivity improvements, water and energy reduction, wash-quality improvement.<br>SFIA Level 4 Behavioural Competencies – Enable Competency What It Looks Like in This Role Autonomy Works under general direction and independently performs assigned laundry application activities, including wash programme configuration, titration, water analysis, chemical applications, process monitoring, quality assessments, technical troubleshooting, and customer support. Escalates complex or exceptional technical matters when required. Influence Interacts with and supports Laundry Operations, Engineering, Sales, customers, and other relevant stakeholders by providing technical guidance, training, application recommendations, and operational support within the assigned scope. Complexity Performs a range of technical activities involving tunnel washers, washer extractors, laundry chemicals, water conditions, fabric classifications, chemical dosing, wash quality, equipment performance, and customer-specific operational requirements. Investigates and resolves technical issues within established practices and procedures. Business Skills Applies sound practical knowledge of industrial laundry applications, laundry chemistry, wash programme development, titration, water analysis, process optimisation, quality control, technical training, customer service, analytical problem-solving, and reporting. Communicates technical information effectively and contributes to continuous improvement of laundry operations.<br>Education & Experience Bachelor's Degree or Diploma in Chemical Engineering, Applied Chemistry, Textile Technology, Mechanical Engineering, Industrial Engineering, or a related technical discipline. Relevant certifications in industrial laundry, chemical applications, textile care, water treatment, or laundry technology are advantageous. Minimum 5–7 years of relevant experience in industrial/commercial laundry operations, laundry applications, chemical applications, process optimisation, or technical customer support. Hands-on experience with tunnel washers and washer extractors. Practical knowledge of laundry chemicals, chemical dosing, titration, water analysis, and wash programme development. Experience monitoring and improving laundry productivity, wash quality, water consumption, and energy utilisation. Understanding of textile and garment care, stain removal, rewash reduction, and laundry quality requirements. Experience providing customer-facing technical support and conducting on-site laundry assessments. Ability to train operational employees on laundry processes, chemical handling, SOPs, and equipment operation.<br>Qualifications Industrial Laundry Applications Tunnel Washer Programming Washer Extractor Applications Laundry Chemistry Chemical Selection & Application Chemical Dosing Titration Water Analysis Wash Programme Development Process Optimisation Laundry Quality Control Textile & Garment Care Water & Energy Efficiency Laundry Equipment Knowledge Technical Troubleshooting Customer Technical Support Technical Training KPI Monitoring & Reporting Continuous Improvement Health & Safety Compliance<br>Key Relationships Reports ToLaundry Manager Direct Reports None Internal Laundry Operations Engineering / Technical Services Sales Supply Chain Warehouse External Laundry Customers Customer Operations Teams<br>Working Environment Location: Primarily field-based with regular visits to commercial and industrial laundry facilities, supported by office-based technical planning and reporting. Schedule: Full-time with flexibility to support customer operations, site assessments, technical troubleshooting, and wash programme optimisation. Working Conditions: A hands-on technical role requiring regular interaction with industrial laundry equipment, tunnel washers, washer extractors, laundry chemicals, dosing systems, water-analysis processes, and customer operations. The role requires strong technical knowledge, practical problem-solving, attention to quality, and adherence to health and safety requirements.
<h3 >About the Role</h3>
<p >Bupa Arabia is seeking a <strong >Senior Executive Manager - Cybersecurity GRC & Data Protection</strong> to lead the daily operations of its Cyber Security Governance, Risk & Compliance unit. This full-time position is based in <strong >Jeddah</strong> and is central to ensuring robust cybersecurity frameworks and data protection practices across the organization.</p> <h3 >Key Responsibilities: Cybersecurity Governance</h3>
<ul >
<li >Develop and maintain a comprehensive cybersecurity governance program.</li>
<li >Document quality governance processes for Cyber initiatives, Business As Usual (BAU) operations, policies/standards, and contracts.</li>
<li >Ensure processes are aligned with clear objectives and include defined oversight and review frequencies.</li>
<li >Review and document RASCI (Responsible, Accountable, Consulted, Informed) matrices for all processes.</li>
<li >Establish and ensure a continuous improvement cycle for all governance processes.</li>
<li >Demonstrate and establish the value of the governance structure and processes within the organization.</li>
</ul> <h3 >Key Responsibilities: Risk Management and Compliance</h3>
<ul >
<li >Design and implement an effective Cyber Security risk management process.</li>
<li >Analyze current risks and identify potential risks that could affect Bupa Arabia.</li>
<li >Evaluate the company’s previous handling of risks and compare potential risks against company criteria, including costs and legal requirements.</li>
<li >Provide risk reporting tailored to the relevant audience, ensuring the board of directors is educated, business heads understand departmental risks, and individuals comprehend their accountability for specific risks.</li>
<li >Explain external risks posed by Bupa Arabia to stakeholders.</li>
<li >Design and implement a third-party risk operating model to identify, evaluate, and provide solutions for complex business and technology risks.</li>
<li >Identify and address key third-party related risks and areas of concern associated with new and existing third-party relationships.</li>
<li >Monitor Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs) for appropriate escalation to stakeholders.</li>
<li >Develop a Third-Party Risk Management (TPRM) dashboard to highlight key program metrics and statistics, such as third-party portfolio risk, cyber security incidents, and program efficiencies.</li>
<li >Maintain a comprehensive list of all legal and regulatory compliance requirements.</li>
<li >Ensure periodic assessment of the efficiency of Cyber Security control systems and recommend effective improvements.</li>
<li >Oversee the review and evaluation of Cyber Security procedures to identify hidden risks or common issues.</li>
<li >Coordinate with various departments to review their respective compliance with Cyber Security Policies.</li>
<li >Ensure the implementation of a program to perform periodic reviews on company procedures and processes.</li>
</ul> <h3 >Key Responsibilities: Data Protection</h3>
<ul >
<li >Act as the Data Privacy Officer (DPO), ensuring Bupa Arabia processes personal data of staff, beneficiaries, providers, and other individuals in compliance with applicable KSA data privacy regulations.</li>
<li >Identify personal data schemes and applicable privacy laws and regulations.</li>
<li >Identify and analyze privacy risks relevant to the privacy ecosystem.</li>
<li >Develop a data privacy mitigation plan to address identified privacy risks.</li>
<li >Monitor the proper implementation of the mitigation plan in collaboration with other business units.</li>
<li >Monitor compliance with the KSA Personal Data Protection Law (PDPL) and other data protection laws.</li>
<li >Advise the Data Controller or Data Processor and their employees about their obligations to comply with the KSA PDPL and other data protection laws.</li>
</ul> <h3 >Candidate Profile</h3>
<p >The ideal candidate will bring extensive experience in the field. Applicants must have <strong >over 10 years of relevant experience</strong> in cybersecurity governance, risk, compliance, and data protection management.</p> <h3 >Work Setting</h3>
<p >This is a <strong >full-time opportunity</strong> based in <strong >Jeddah</strong>, offering a pivotal role in strengthening Bupa Arabia's security posture.</p>
<p>Key Responsibility & Authority: The Service Advisor endeavors to provide the best possible quality of service, which ultimately will serve to bring in new customer, ensures responsibility of the Service Reception are carried out according to the official service guidelines of each franchise. Key Activities: The Service Advisor is fully responsible for any commercial transaction for each vehicle under him. i.e., He is responsible for the down payment on pro-forma invoice or quotation, parking charges, storage of the vehicle, cannibalization of the vehicle. Greet and attends to the customer as they enter the service reception in a highly professional manner. Note down a fully detailed list of the customers requirements and complete a visual inspection of the car . Ensure that a test drive is carried out with the customer to determine the nature of the problem to issue a clear diagnosis. During delivery he discusses the invoice with the customer and ensures that all the items are covered. Inform the Workshop Manager about customer attitude where extra attention is called for under special circumstances Issues a diagnosis report to the Workshop Manager for each vehicle and additional defects founds With continuous training and regular updates from Service Information s he ensures his knowledge is kept up to date. He ensures that the job card closure is timely and with proper documentation Talks to the customer on the telephone to understand their requirements, to personalize the call, make the appointment and agree any mobility solutions (e.g., courtesy car) that will be provided Completes the Repair Order (Job Card) to provide an accurate and complete record of the customer s requirements. Makes a reminder call to the customer before the appointment to confirm the requirement, recap on any agreed mobility solutions and establish if any additional work is required on the vehicle. Liaises with colleagues in the Workshop to understand the progress being made on the vehicle and any additional work that is required or changes to the time when the vehicle will be ready. Talks to the customer to explain the reason for any additional work and get their approval for the costs that are involved or communicate any changes to the time when the vehicle will be ready (dependable). Ensures that any requests from the customer are handled promptly and accurately so that the customer s expectations will be met when they collect their vehicle. Ensure customer are fully satisfied and understood the job done and call the customer for follow up call after the customer received his vehicle. Achieving daily, monthly targets and KPIs</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or equivalent; additional technical or vocational training in automotive technology is a plus. Proven experience as a Service Advisor or in a customer service role within the automotive industry. Strong communication and interpersonal skills to effectively liaise with customers, technicians, and other team members. Excellent organizational skills and attention to detail to manage multiple appointments and service orders efficiently. Ability to understand and explain complex automotive concepts to customers in a clear and concise manner. Proficiency in using computer software and systems related to service management and scheduling, such as CRM software. Strong problem-solving skills to address customer needs and find effective solutions quickly. Ability to work in a fast-paced environment and handle a high volume of customer interactions. A valid driver's license and a clean driving record for test-driving vehicles as needed. Strong salesmanship abilities to upsell services and products while maintaining customer trust.</p>
<p>Key Responsibility & Authority: The Service Advisor endeavors to provide the best possible quality of service, which ultimately will serve to bring in new customer, ensures responsibility of the Service Reception are carried out according to the official service guidelines of each franchise. Key Activities: The Service Advisor is fully responsible for any commercial transaction for each vehicle under him. i.e., He is responsible for the down payment on pro-forma invoice or quotation, parking charges, storage of the vehicle, cannibalization of the vehicle. Greet and attends to the customer as they enter the service reception in a highly professional manner. Note down a fully detailed list of the customers requirements and complete a visual inspection of the car . Ensure that a test drive is carried out with the customer to determine the nature of the problem to issue a clear diagnosis. During delivery he discusses the invoice with the customer and ensures that all the items are covered. Inform the Workshop Manager about customer attitude where extra attention is called for under special circumstances Issues a diagnosis report to the Workshop Manager for each vehicle and additional defects founds With continuous training and regular updates from Service Information s he ensures his knowledge is kept up to date. He ensures that the job card closure is timely and with proper documentation Talks to the customer on the telephone to understand their requirements, to personalize the call, make the appointment and agree any mobility solutions (e.g., courtesy car) that will be provided Completes the Repair Order (Job Card) to provide an accurate and complete record of the customer s requirements. Makes a reminder call to the customer before the appointment to confirm the requirement, recap on any agreed mobility solutions and establish if any additional work is required on the vehicle. Liaises with colleagues in the Workshop to understand the progress being made on the vehicle and any additional work that is required or changes to the time when the vehicle will be ready. Talks to the customer to explain the reason for any additional work and get their approval for the costs that are involved or communicate any changes to the time when the vehicle will be ready (dependable). Ensures that any requests from the customer are handled promptly and accurately so that the customer s expectations will be met when they collect their vehicle. Ensure customer are fully satisfied and understood the job done and call the customer for follow up call after the customer received his vehicle. Achieving daily, monthly targets and KPIs</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or equivalent; additional technical or vocational training in automotive technology is a plus. Proven experience as a Service Advisor or in a customer service role within the automotive industry. Strong communication and interpersonal skills to effectively liaise with customers, technicians, and other team members. Excellent organizational skills and attention to detail to manage multiple appointments and service orders efficiently. Ability to understand and explain complex automotive concepts to customers in a clear and concise manner. Proficiency in using computer software and systems related to service management and scheduling, such as CRM software. Strong problem-solving skills to address customer needs and find effective solutions quickly. Ability to work in a fast-paced environment and handle a high volume of customer interactions. A valid driver's license and a clean driving record for test-driving vehicles as needed. Strong salesmanship abilities to upsell services and products while maintaining customer trust.</p>
<p>Key Responsibility & Authority: The Service Advisor endeavors to provide the best possible quality of service, which ultimately will serve to bring in new customer, ensures responsibility of the Service Reception are carried out according to the official service guidelines of each franchise. Key Activities: The Service Advisor is fully responsible for any commercial transaction for each vehicle under him. i.e., He is responsible for the down payment on pro-forma invoice or quotation, parking charges, storage of the vehicle, cannibalization of the vehicle. Greet and attends to the customer as they enter the service reception in a highly professional manner. Note down a fully detailed list of the customers requirements and complete a visual inspection of the car . Ensure that a test drive is carried out with the customer to determine the nature of the problem to issue a clear diagnosis. During delivery he discusses the invoice with the customer and ensures that all the items are covered. Inform the Workshop Manager about customer attitude where extra attention is called for under special circumstances Issues a diagnosis report to the Workshop Manager for each vehicle and additional defects founds With continuous training and regular updates from Service Information s he ensures his knowledge is kept up to date. He ensures that the job card closure is timely and with proper documentation Talks to the customer on the telephone to understand their requirements, to personalize the call, make the appointment and agree any mobility solutions (e.g., courtesy car) that will be provided Completes the Repair Order (Job Card) to provide an accurate and complete record of the customer s requirements. Makes a reminder call to the customer before the appointment to confirm the requirement, recap on any agreed mobility solutions and establish if any additional work is required on the vehicle. Liaises with colleagues in the Workshop to understand the progress being made on the vehicle and any additional work that is required or changes to the time when the vehicle will be ready. Talks to the customer to explain the reason for any additional work and get their approval for the costs that are involved or communicate any changes to the time when the vehicle will be ready (dependable). Ensures that any requests from the customer are handled promptly and accurately so that the customer s expectations will be met when they collect their vehicle. Ensure customer are fully satisfied and understood the job done and call the customer for follow up call after the customer received his vehicle. Achieving daily, monthly targets and KPIs</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or equivalent; additional technical or vocational training in automotive technology is a plus. Proven experience as a Service Advisor or in a customer service role within the automotive industry. Strong communication and interpersonal skills to effectively liaise with customers, technicians, and other team members. Excellent organizational skills and attention to detail to manage multiple appointments and service orders efficiently. Ability to understand and explain complex automotive concepts to customers in a clear and concise manner. Proficiency in using computer software and systems related to service management and scheduling, such as CRM software. Strong problem-solving skills to address customer needs and find effective solutions quickly. Ability to work in a fast-paced environment and handle a high volume of customer interactions. A valid driver's license and a clean driving record for test-driving vehicles as needed. Strong salesmanship abilities to upsell services and products while maintaining customer trust.</p>
Job Title: Senior Tendering Specialist – Medical Sector Department: Sales Operations / Commercial Location: [Riyadh], Saudi Arabia Reports To: [e.g., Commercial Director / General Manager]Employment Type: Full-Time<br>Role Overview We are seeking a highly meticulous and strategic Senior Tendering Specialist to manage our public and private sector bidding operations in Saudi Arabia. In the highly competitive medical supplies, devices, and pharmaceutical sector, you will serve as the central hub for all tender activities. You will leverage your 5 to 10 years of specialized experience to navigate complex government procurement portals (specifically Etimad and NUPCO) and manage the end-to-end bid lifecycle. The ideal candidate will combine sharp commercial acumen with an expert understanding of Saudi procurement laws, SFDA regulatory requirements, and Local Content mandates to maximize our tender win rates and drive revenue growth.<br>Key Responsibilities<br>Tender Preparation & Submission Portal Management: Actively monitor, identify, and evaluate relevant tender opportunities across government portals (Etimad, NUPCO) and private hospital procurement platforms (e.g., Dr. Sulaiman Al Habib, NGHA, MODA). End-to-End Bid Management: Lead the full lifecycle of tender submissions, from initial review and purchasing of tender documents (RFP/RFQ) to the final compilation of technical and commercial offers. Documentation & Accuracy: Ensure all bid submissions are 100% accurate, fully compliant with the tender’s scope of work, and submitted well before strict government deadlines. Local Content Compliance: Work closely with internal teams to calculate and integrate the Local Content baseline and target scores into government bids, ensuring strict alignment with the Local Content and Government Procurement Authority (LCGPA) regulations.<br>Cross-Functional Coordination Technical Alignment: Collaborate with the Sales, Product Management, and Regulatory Affairs teams to gather accurate product specifications, SFDA registration certificates (MDMA), and clinical catalogs required for the technical bid. Pricing Strategy: Partner with the Finance and Sales Directors to develop highly competitive pricing strategies, Bills of Quantities (BOQs), and profit margin analyses for each bid. Supply Chain Synchronization: Verify stock availability, lead times, and cold-chain logistics capabilities with the Supply Chain team to ensure we can meet the tender’s delivery schedules without incurring penalties.<br>Key Performance Indicators (KPIs) Tender Win Rate: Increase the percentage of successful bids across both NUPCO and private sector RFPs. Submission Compliance: Maintain a 100% compliance rate with zero tender rejections due to missing documents, expired certificates, or late submissions. Margin Protection: Ensure submitted pricing strictly adheres to the approved gross margin targets while remaining competitive. Bond Recovery: Achieve a timely return rate for expired bid bonds to optimize the company’s working capital and bank credit limits.<br>Qualifications & Experience Education: Bachelor’s degree in Business Administration, Finance, Pharmacy, Biomedical Engineering, or a related field. Experience: 5 to 10 years of direct experience in tender management, pricing, or commercial operations specifically within the KSA medical, pharmaceutical, or healthcare distribution industry. Portal Expertise: Hands-on, expert-level proficiency in navigating the Etimad platform and NUPCO procurement cycles. Regulatory Knowledge: Strong understanding of Saudi Government Tenders and Procurement Law, LCGPA mandates, and SFDA documentation requirements. Language Skills: Exceptional, professional fluency in both Arabic and English is mandatory. The ability to read complex legal/government documents in Arabic and translate technical requirements into English is critical.<br>Core Competencies Meticulous attention to detail and high organizational skills under strict, non-negotiable deadlines. Strong analytical and mathematical skills for BOQ pricing, margin calculations, and tender cost estimations. Advanced proficiency in Microsoft Excel (VLOOKUP, Pivot Tables) and ERP/CRM systems (e.g., SAP, Salesforce). Excellent communication and negotiation skills to align multiple internal departments toward a single submission deadline.