Embedded Systems Engineer Jobs - Jeddah Saudi

In this role, you will collaborate closely with one of our esteemed clients—a globally recognized leader in their industry, distinguished by their commitment to excellence, innovation, and delivering exceptional value. As a trusted IT consulting partner, Dautom is supporting their strategic initiatives by connecting them with exceptional talent to drive business growth and transformation.<br>About the Role :<br>Role: Informatica IDMC Data Quality Developer Experience: 4–6 years Technology: Informatica IDMC / Cloud Data Quality (CDQ), SQLOnsite - Riyadh , KSA<br>Job Description:<br>Responsible for designing, developing, and maintaining data quality processes and rules in Informatica IDMC to ensure the accuracy, completeness, consistency, validity, and timeliness of data feeding the project KPIs.<br>Key Responsibilities:<br>● Analyze project KPI requirements and translate them into data quality rules and validation checks.● Perform data profiling across source systems, data warehouse/data lake and KPI datasets.● Develop and configure Informatica IDMC Data Quality mappings, rules, profiles and scorecards.● Implement DQ checks covering: ○ Completeness ○ Accuracy ○ Validity ○ Consistency ○ Uniqueness ○ Referential integrity ○ Timeliness● Validate KPI calculations and underlying datasets against source systems and approved business definitions.● Develop SQL queries to perform independent data validation and reconciliation.● Identify data anomalies, investigate root causes and coordinate with data/source-system teams for resolution.● Maintain DQ rule documentation, KPI-to-source mappings and technical specifications.● Support execution and monitoring of DQ jobs and investigate failed or unexpected results.● Prepare DQ reports and dashboards highlighting KPI data quality scores, exceptions and trends. ● Support UAT and business validation of DQ rules.● Implement reusable DQ rules and frameworks for multiple project KPIs.● Support production deployment and post-deployment validation.<br>Required Skills:<br>● Hands-on experience with Informatica IDMC / Cloud Data Quality.● Strong SQL skills.● Good understanding of data warehousing and ETL/ELT concepts.● Experience with data profiling and data quality dimensions.● Experience in developing DQ rules , mapplets and exception handling.● Ability to analyze complex datasets and identify data anomalies.● Experience with KPI validation and source-to-target reconciliation.● Good documentation and communication skills. Preferred:● Informatica IDMC certification.● Experience with Power BI or other BI/dashboard platforms.● Experience with enterprise data lakes/data warehouses.● Experience in utilities, energy, banking or other large-scale enterprise environments.● Knowledge of Informatica Cloud Data Integration (CDI), Data Governance and Data Catalog.<br>For more details, please inbox in moumita.p@dautom.com

<h3 >About United Pharmaceuticals Company</h3> <p >United Pharmaceuticals Company (UPC) is a prominent retail pharmacy chain operating across Saudi Arabia. UPC is dedicated to being a comprehensive resource for all healthcare needs, offering an extensive range of products and services. The company upholds a strong commitment to quality and customer satisfaction in its pursuit of operational excellence, serving communities in cities such as Jeddah and Makkah.</p> <h3 >The Role: SAP Supply Chain Track Lead</h3> <p >United Pharmaceuticals Company is seeking an experienced <strong >SAP Supply Chain Track Lead</strong> to join its Enterprise Systems team. This full-time position, based in Makkah, requires 5-10 years of relevant experience. The successful candidate will be responsible for leading and supporting SAP Supply Chain solutions, ensuring effective implementation, enhancement, integration, and ongoing support across key SAP modules.</p> <h3 >Key Responsibilities</h3> <ul > <li >Lead and support SAP Supply Chain solutions with a primary focus on <strong >SAP Materials Management (MM)</strong>.</li> <li >Provide functional support for <strong >SAP IS-Retail, Warehouse Management (WM), and Sales and Distribution (SD)</strong>.</li> <li >Ensure effective integration between Supply Chain, Finance, and other SAP modules.</li> <li >Support SAP implementations, system enhancements, and ongoing operational activities.</li> <li >Translate business requirements into effective SAP solutions.</li> <li >Participate in business workshops and process discussions.</li> <li >Support end-to-end supply chain processes and cross-module integration.</li> <li >Identify, troubleshoot, and resolve functional issues within SAP.</li> <li >Coordinate with business stakeholders and technical teams to ensure successful project delivery.</li> <li >Communicate effectively with stakeholders and provide appropriate solutions aligned with business and operational needs.</li> </ul> <h3 >Required Qualifications and Experience</h3> <ul > <li >5-10 years of experience in SAP Supply Chain roles.</li> <li >Strong hands-on functional experience in <strong >SAP MM</strong>.</li> <li >Solid understanding of <strong >SAP IS-Retail, WM, and SD</strong>.</li> <li >Strong knowledge of end-to-end supply chain processes and cross-module integration.</li> <li >Proven experience in SAP implementations, enhancements, and support activities.</li> <li >Ability to translate complex business requirements into practical SAP solutions.</li> </ul> <h3 >Essential Skills</h3> <ul > <li >Strong troubleshooting and problem-solving capabilities.</li> <li >Excellent communication skills for effective stakeholder management.</li> <li >Ability to coordinate with diverse teams and business units.</li> </ul> <h3 >Application Information</h3> <p >Candidates who meet the above requirements are invited to apply for this full-time position. United Pharmaceuticals Company values expertise and dedication in driving its enterprise systems forward.</p>

Additional Information<br><br>Job Number 26118494<br><br>Job Category Human Resources<br><br>Location Kudai Road, Makkah, Saudi Arabia, Saudi Arabia, 21955VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Assist and support management and the leadership team with handling and resolving Human Resources issues. Assist employees with internal and external transfer requests and procedures. Monitor and assist managers/supervisors with hiring processes and issues. Coordinate and conduct applicant drug screens, reference checks, background checks, motor vehicle checks, and social security number verification. Maintain applicant flow, drug screen, orientation and transfer request logs. Create and maintain new hire and personnel files and enter them into Human Resources Information Systems. Assist with orientation of new employees. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Support processing and maintenance of payroll records in accordance with policies and procedures, as necessary. Inform Human Resources management of issues related to employee relations within the division or property. Create and maintain filing systems. Generate Human Resources data reports as necessary Answer phone calls and record messages. Create and type office correspondence using computer. Serve as Human Resources subject matter expert and participate on project teams. Train new hires on Human Resources processes, programs, policies, information systems, etc.<br><br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Job Purpose Lead HR operations across multiple business units in Saudi Arabia, ensuring efficient service delivery, regulatory compliance, and consistent HR practices. The role will drive HR operational performance, system improvements, and workforce initiatives aligned with business objectives. Required Qualifications & Experience Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field. Minimum 10 years of progressive HR experience, including at least 4 years in an HR Operations or HR Business Partner leadership role within a large organization with multiple entities. At least 4 years of HR experience in Saudi Arabia or the GCC, with strong knowledge of Saudi labor law, government platforms, and Saudization requirements. Experience with HR systems such as Oracle Fusion HCM, SAP Success Factors, Microsoft Dynamics 365 HR, or equivalent. Strong leadership, stakeholder management, analytical, and problem-solving skills. Professional proficiency in English; Arabic is strongly preferred. Healthcare industry experience is strongly preferred. A master’s degree and professional HR certification such as CIPD, SHRM, or PHR/SPHR are preferred. Main Responsibilities Oversee HR operations across business units, including employee lifecycle processes, payroll coordination, leave, attendance, and employee services. Standardize HR policies, procedures, and workflows to improve efficiency and service quality. Monitor HR KPIs and SLAs, prepare management reports, and implement corrective action plans. Ensure compliance with Saudi labor regulations, company policies, government requirements, and personal data protection standards. Lead HR system implementations and enhancements, ensuring data accuracy and effective reporting. Manage employee investigations, grievances, and disciplinary processes fairly and confidentially. Oversee performance management, including goal setting, appraisals, calibration, and performance improvement plans. Lead HR budgeting and manpower planning, and monitor workforce costs in coordination with Finance. Oversee compensation and benefits administration, including payroll, insurance, allowances, and end-of-service benefits. Support organizational development, job evaluation, banding, restructuring, and change management. Coordinate Saudization plans and government compliance activities with Government Relations. Support HR strategic projects, acquisition integration, and due diligence activities. Lead Learning and Development activities on an interim basis until a dedicated manager is appointed. Coach and develop the HR operations team and work closely with business unit HR leaders.

<h3 >About Umrahbookings</h3> <p >Umrahbookings is a leading travel technology company that connects travel agencies with a comprehensive suite of travel solutions, including hotels, transfers, and visa services, across Saudi Arabia. The company is committed to enhancing the efficiency and reach of travel services through its advanced platforms.</p> <h3 >Role Overview: Backend Platform Administrator</h3> <p >Umrahbookings is seeking a <strong >Backend Platform Administrator</strong> to manage its internal booking and content management platform. This full-time role is based in Makkah or Jeddah and requires a proactive and detail-oriented individual to ensure the system remains accurate, organised, and current. The administrator will be responsible for the day-to-day maintenance of website content, hotel information, promotions, user accounts, and operational data, working collaboratively with various departments to support business efficiency and provide a seamless experience for partners.</p> <h3 >Key Responsibilities</h3> <ul > <li >Manage and maintain the company's internal booking and management platform.</li> <li >Create, update, and publish website content, including banners, pages, and promotional material.</li> <li >Manage hotel listings, room information, images, descriptions, facilities, and rates within the platform.</li> <li >Configure and maintain transfer, visa, and other travel-related services.</li> <li >Create and manage user accounts, permissions, and access levels.</li> <li >Monitor system data to ensure information accuracy, completeness, and timeliness.</li> <li >Coordinate with Marketing, Sales, Operations, and Contracting teams for content and system updates.</li> <li >Perform quality assurance checks to identify and resolve content or configuration issues.</li> <li >Support the rollout of new platform features and operational improvements.</li> <li >Produce reports and assist with data management as required.</li> <li >Maintain platform standards and ensure consistency across all published content.</li> <li >Identify opportunities to improve workflows and platform efficiency.</li> <li >Escalate technical issues to the development team when necessary and assist with testing system enhancements.</li> </ul> <h3 >Candidate Profile</h3> <p >The ideal candidate will be highly organised and detail-oriented, with a keen interest in managing digital platforms and operational systems. This role is suitable for individuals with <strong >0-1 years of experience</strong> in a relevant field.</p> <h3 >Work Location and Compensation</h3> <p >This full-time position is available in <strong >Makkah</strong> or <strong >Jeddah</strong>, Saudi Arabia. Umrahbookings offers a competitive salary that will be determined based on the candidate's experience.</p> <h3 >Application</h3> <p >Join Umrahbookings to contribute to the technology that powers thousands of travel bookings daily.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Description Role Overview The Logistics &amp; Supply Chain Manager is responsible for leading and optimizing end-to-end logistics and supply chain operations, including warehousing, transportation, distribution, inventory management, import/export activities, and overall supply chain performance. This is a critical leadership role requiring a hands-on, data-driven professional who can improve operational efficiency, enhance supply chain visibility, control costs, strengthen service reliability, and drive continuous improvement across logistics and supply chain functions within a manufacturing or industrial environment.</p><p>Key Responsibilities</p><p>Logistics &amp; Supply Chain Management</p><ul><li>Manage end-to-end logistics and supply chain operations across manufacturing, warehousing, suppliers, and customers.</li><li>Plan and oversee inbound and outbound logistics activities.</li><li>Ensure efficient movement of raw materials, finished goods, and inventory throughout the supply chain.</li><li>Identify operational bottlenecks and implement corrective actions to improve performance.</li><li>Enhance supply chain visibility, responsiveness, and operational control.</li></ul><p>Warehouse &amp; Inventory Management</p><ul><li>Lead warehouse operations including receiving, storage, picking, packing, dispatch, and stock control.</li><li>Improve inventory accuracy and minimize stock discrepancies.</li><li>Monitor slow-moving, obsolete, damaged, and excess inventory.</li><li>Optimize warehouse layout, storage utilization, material handling, and inventory processes.</li><li>Ensure compliance with safety, quality, and housekeeping standards.</li></ul><p>Transportation &amp; Distribution</p><ul><li>Manage transportation planning, route optimization, shipment scheduling, and delivery execution.</li><li>Improve fleet utilization and third-party logistics performance.</li><li>Monitor and improve on-time delivery performance.</li><li>Investigate and resolve delivery delays, damages, customer complaints, and service issues.</li><li>Ensure transportation activities comply with safety and regulatory requirements.</li></ul><p>Import, Export &amp; Customs Operations</p><ul><li>Oversee import/export activities, customs clearance, freight forwarding, and shipping documentation.</li><li>Coordinate with internal and external stakeholders to ensure smooth customs and logistics processes.</li><li>Manage shipment tracking and proactively address delays, clearance issues, and documentation gaps.</li><li>Ensure compliance with applicable trade regulations and customs requirements.</li></ul><p>Vendor &amp; Service Provider Management</p><ul><li>Manage relationships with logistics providers, freight forwarders, transport companies, customs brokers, and warehouse partners.</li><li>Evaluate vendor performance against service, cost, quality, compliance, and operational KPIs.</li><li>Drive continuous improvement and cost optimization initiatives with external partners.</li></ul><p>Cost Control &amp; Process Improvement</p><ul><li>Monitor logistics, warehousing, transportation, and distribution costs.</li><li>Identify and implement cost-saving opportunities without compromising service quality.</li><li>Develop SOPs and process controls for logistics, inventory, warehousing, and transportation operations.</li><li>Support digital transformation initiatives including ERP systems, inventory tracking tools, barcode systems, and reporting dashboards.</li><li>Prepare performance reports and dashboards covering logistics KPIs, inventory performance, and operational efficiency.</li></ul><p>Leadership &amp; Team Management</p><ul><li>Lead logistics, warehouse, transportation, dispatch, and supply chain teams.</li><li>Establish clear KPIs, performance objectives, and accountability measures.</li><li>Build a culture focused on safety, operational excellence, customer service, and continuous improvement.</li><li>Coach, mentor, and develop team members to enhance performance and succession readiness.</li><li>Collaborate closely with Production, Procurement, Planning, Sales, Finance, Quality, HSE, and senior leadership teams.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requirements</p><p>Education</p><ul><li>Bachelor s Degree in Supply Chain Management, Logistics, Industrial Engineering, Operations Management, Business Administration, or a related field.</li></ul><p>Experience</p><ul><li>Minimum 10 years of experience in Logistics, Supply Chain Management, Warehousing, Transportation, Distribution, or Industrial Operations.</li><li>Minimum 5 years of experience leading and managing teams.</li><li>Strong experience within manufacturing, industrial, engineering, electrical products, construction materials, or heavy industry environments.</li><li>Proven experience managing warehousing, inventory control, transportation, distribution, and supply chain operations.</li><li>Experience in Saudi Arabia or GCC markets is preferred.</li><li>Strong understanding of import/export processes, customs clearance, freight forwarding, and logistics compliance.</li></ul><p>Technical Skills</p><ul><li>Strong knowledge of Supply Chain Management principles and best practices.</li><li>Expertise in Warehouse Management, Inventory Control, Transportation Planning, and Distribution Operations.</li><li>Experience with ERP systems and supply chain reporting tools.</li><li>Strong understanding of logistics cost management and operational KPI monitoring.</li><li>Ability to develop and implement SOPs, process improvements, and operational controls.</li><li>Experience with inventory optimization, forecasting, and warehouse productivity initiatives.</li><li>Familiarity with digital logistics tools, barcode systems, and supply chain automation solutions.</li></ul><p>Leadership &amp; Competencies</p><ul><li>Strong leadership and people-management skills.</li><li>Excellent problem-solving and root-cause analysis capabilities.</li><li>Strong analytical and reporting skills.</li><li>Cost-control and operational efficiency mindset.</li><li>Ability to manage multiple priorities in a fast-paced industrial environment.</li><li>Strong vendor and stakeholder management skills.</li><li>Excellent communication and cross-functional collaboration abilities.</li><li>Strong execution, accountability, and decision-making capabilities.</li><li>High attention to detail and process discipline.</li><li>Ability to drive change and continuous improvement initiatives.</li></ul><p>Preferred Certifications</p><ul><li>The following certifications are considered an advantage: CSCP (Certified Supply Chain Professional) CLTD (Certified in Logistics, Transportation and Distribution) CPIM (Certified in Planning and Inventory Management) CILT Certifications Six Sigma (Green Belt / Black Belt)</li><li>Other recognized Supply Chain or Logistics certifications</li></ul><p>Language Requirements</p><ul><li>Fluent English communication skills.</li><li>Arabic language skills are preferred.</li></ul><p>Must-Have Requirements</p><ul><li>10+ years of Logistics &amp; Supply Chain experience within Manufacturing or Industrial environments.</li><li>Minimum 5 years of team leadership experience.</li><li>Strong background in Warehousing, Inventory Management, Transportation, and Distribution.</li><li>Experience with ERP systems and Supply Chain reporting.</li><li>Knowledge of Import/Export, Customs Clearance, and Freight Operations.</li><li>Strong cost-control, process improvement, and operational excellence mindset.</li><li>Experience working in complex manufacturing, industrial, or engineering sectors.</li><li>Strong English communication skills.</li><li>Arabic is a plus.</li></ul><p></p></section>

<h3 >About Bureau Veritas and the Opportunity</h3> <p >Bureau Veritas is a global leader in Testing, Inspection, and Certification (TIC) services, dedicated to helping clients address growing challenges in quality, safety, environmental protection, and social responsibility. We are seeking a <strong >Senior Maintenance Supervisor</strong> for our Mineral Solutions division. This is a contract position based in Jeddah, Makkah, Saudi Arabia, suitable for professionals with 5-10 years of relevant experience.</p> <h3 >Role Purpose and Scope</h3> <p >The Senior Maintenance Supervisor is responsible for planning, coordinating, and supervising all preventive and corrective maintenance activities within the laboratory environment. This role ensures the safe, reliable, and efficient operation of laboratory equipment, facilities, and utilities. The supervisor leads the maintenance team, addresses equipment breakdowns promptly, and coordinates with external service providers to minimize operational downtime and maintain high standards of equipment performance and safety.</p> <h3 >Key Responsibilities</h3> <ul > <li >Plan, coordinate, and supervise preventive and corrective maintenance activities for laboratory equipment, facilities, and utilities.</li> <li >Ensure prompt resolution of equipment breakdowns to minimize operational downtime.</li> <li >Supervise maintenance for sample preparation, Fire Assay, Wet chemistry equipment, and laboratory support systems such as air compressors, dust, and lead collection systems.</li> <li >Monitor equipment performance and identify maintenance requirements proactively.</li> <li >Coordinate and oversee maintenance work performed by contractors, suppliers, and external service providers.</li> <li >Ensure all maintenance activities are completed safely and efficiently, in accordance with company procedures.</li> <li >Formulate and maintain traceable equipment records, logs, inspection reports, and work orders.</li> <li >Conduct training and competency assessments for the maintenance team.</li> <li >Perform routine inspections of equipment, facilities, and utilities to identify defects and cost-effective improvement opportunities.</li> <li >Monitor and maintain spare parts inventory, initiating procurement requests when required.</li> <li >Support the installation, commissioning, relocation, and upgrading of laboratory equipment.</li> <li >Investigate recurring equipment failures and recommend and implement corrective actions to improve reliability.</li> <li >Plan and coordinate maintenance shutdowns and major repairs.</li> <li >Ensure proper housekeeping and maintenance standards are upheld throughout the laboratory and support facilities.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li ><strong >Education:</strong> A Diploma or Bachelor’s degree in Mechanical, Electrical, Electromechanical Engineering, or a related technical field is preferred.</li> <li ><strong >Experience:</strong> Minimum of 4 years of experience in mechanical and electrical maintenance, preferably within a laboratory environment.</li> </ul> <h3 >Required Skills and Knowledge</h3> <ul > <li >Ability to read and understand technical drawings and specifications.</li> <li >Knowledge of mechanical and electrical maintenance systems relevant to laboratory environments.</li> <li >Proficiency in troubleshooting and problem-solving.</li> <li >Awareness of preventive maintenance principles and equipment reliability.</li> </ul> <h3 >Work Environment and Safety Standards</h3> <p >This contract role is based in Jeddah, Makkah. The position may require working during night shifts, weekends, or providing support in emergency situations as dictated by operational requirements and in accordance with labor regulations.</p> <p >As a member of Bureau Veritas, the Senior Maintenance Supervisor is also responsible for upholding stringent Quality, Health, Safety, Security, and Environmental (QHSSE) standards:</p> <ul > <li >Comply with Bureau Veritas HSE policies, procedures, and legal requirements.</li> <li >Maintain a safe, clean, and hazard-free workplace, reporting any hazards, incidents, or unsafe conditions.</li> <li >Take responsibility for personal and team health and safety.</li> <li >Participate in HSE initiatives, investigations, and risk control measures.</li> <li >Cooperate with all safety requirements and promote a positive safety culture.</li> </ul>

Job Summary We are looking for an experienced Accountant to support daily accounting operations, ensure accurate financial records, and assist with financial reporting and compliance. The ideal candidate should have strong knowledge of accounting principles and hands-on experience with general accounting activities.<br>Key Responsibilities Manage daily accounting transactions, including journal entries, invoices, and payments. Maintain accurate and up-to-date general ledger accounts. Perform bank, accounts payable, and accounts receivable reconciliations. Prepare monthly and periodic financial reports. Assist with month-end and year-end closing activities. Monitor accounts receivable and payable balances and follow up on outstanding items. Ensure proper documentation and filing of financial transactions. Assist with internal and external audits. Perform other accounting duties as assigned.<br>Requirements Bachelor’s degree in Accounting, Finance, or a related field. Minimum 3-4 years of relevant accounting experience. Strong knowledge of accounting principles and financial reporting. Experience with ERP/accounting systems and Microsoft Excel. Fluent Arabic and good English communication skills are preferred.

Syarah is a leading e-commerce platform in the automotive sector, transforming the car buying experience by offering a seamless, transparent, and fully digital journey. The company is committed to innovation, operational excellence, and delivering exceptional customer service across its markets.<br><br>Job Summary:<br><br>The Senior Accounts Payable Accountant is responsible for overseeing the accounts payable cycle, ensuring timely payments, accurate reporting, and effective communication with suppliers and internal stakeholders.<br><br>Key Responsibilities:<br><br> Review and process daily proposed payments Prepare and maintain accounts payable tracking reports Manage invoice collection and follow up with internal departments Perform supplier reconciliations and resolve discrepancies Liaise with vendors and internal teams regarding payment matters Ensure adherence to company policies and procedures<br><br>Requirements<br><br>Bachelor's degree in Accounting, Finance, or a related field 3-5 years of experience in accounts payable or a similar role Strong understanding of AP processes and reconciliations Experience with ERP systems and advanced Excel skills Excellent communication and problem-solving abilities

Position Overview We are seeking an experienced Cyber Security Project Manager to lead strategic cybersecurity initiatives across Trading, Forex, Brokerage, and Financial Services platforms. In this role, you will manage the end-to-end delivery of cybersecurity projects, ensure the confidentiality, integrity, and availability of mission-critical systems while maintain compliance with financial regulations and industry security standards. The ideal candidate combines strong project management expertise with hands-on knowledge of cybersecurity technologies and experience working in highly regulated financial environments.<br>Responsibilities Lead the planning, execution, monitoring, and successful delivery of cybersecurity projects across Trading, Forex, Brokerage, and Financial Services platforms. Manage security initiatives involving IAM, PAM, SIEM, SOC, Endpoint Security, DLP, Cloud Security, Network Security, Zero Trust, and Vulnerability Management. Collaborate with Information Security, Infrastructure, Trading Technology, Dev Ops, Application Development, Risk Management, Compliance, Internal Audit, and business teams. Ensure security controls are integrated into trading platforms, payment gateways, client portals, APIs, mobile applications, and cloud environments. Drive security initiatives supporting electronic trading platforms, FIX connectivity, market data services, payment processing, and digital customer channels. Develop project plans, budgets, RAID logs, governance reports, executive dashboards, and project documentation. Manage third-party cybersecurity vendors, implementation partners, penetration testing providers, and Managed Security Service Providers (MSSPs). Coordinate vulnerability assessments, penetration testing, security audits, remediation activities, and regulatory compliance initiatives. Lead cyber resilience, business continuity, disaster recovery, and incident response readiness projects. Ensure timely delivery of remediation projects resulting from audits, regulatory inspections, vulnerability assessments, and penetration testing. Provide regular project updates and executive reporting to senior leadership and governance committees.<br>Requirements Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field.8+ years of project management experience, including delivery of cybersecurity projects. Experience within Trading, Forex, Brokerage, Capital Markets, or Financial Services environments. Strong knowledge of cybersecurity domains including IAM, PAM, SIEM, SOC, DLP, Cloud Security, Network Security, Endpoint Security, Zero Trust, and Vulnerability Management. Experience delivering security projects for trading platforms, payment systems, APIs, and cloud-based environments. Solid understanding of financial regulations, cybersecurity frameworks, and compliance requirements. Proven experience managing cross-functional teams, external vendors, and executive stakeholders. Strong planning, budgeting, risk management, communication, and stakeholder management skills. PMP, PRINCE2, CISSP, CISM, or other relevant certifications are highly desirable.

Job Description<br><br>We're looking for an experienced Senior CAD/GIS Technician to join our Metro Project Management and Construction Management team in Riyadh, Saudi Arabia. In this role, you will leverage your advanced technical expertise in computer-aided design and geographic information systems to support the planning, design, and execution of metro infrastructure projects. As a senior-level technician, you will be responsible for creating detailed technical drawings, analyzing spatial data, coordinating with project teams, and mentoring junior technicians to ensure project success and adherence to the highest technical standards.<br><br>Develop and maintain comprehensive CAD models and technical drawings for metro infrastructure projects using industry-standard software such as Auto CAD and Civil 3DConduct spatial analysis and create detailed GIS maps to support project planning, design, and decision-making processes Manage and organize project data, ensuring accuracy, consistency, and compliance with established technical standards and protocols Coordinate with engineering, project management, and construction teams to translate design requirements into precise technical documentation Analyze project requirements and provide technical recommendations to optimize design efficiency and feasibility Mentor and provide technical guidance to junior CAD/GIS technicians, fostering professional development and maintaining quality standards Prepare and update project databases, ensuring all spatial and design information is current and accessible to relevant stakeholders Conduct quality assurance reviews of technical drawings and GIS data to identify and resolve discrepancies Collaborate with cross-functional teams to integrate CAD and GIS data for comprehensive project visualization and analysis Document technical processes, maintain project records, and generate reports as required for project tracking and compliance<br><br><br>Qualifications<br><br>Advanced proficiency in CAD software, including Auto CAD, Civil 3D, or equivalent design platforms Expert-level experience with GIS software such as Arc GIS, QGIS, or comparable systems Minimum 8 years of professional experience in CAD/GIS technical roles, with at least 2 years in a senior or lead capacity Demonstrated experience with metro, transit, or large-scale infrastructure projects Strong knowledge of spatial data analysis, cartography, and geographic information systems Proficiency in technical drawing standards, design conventions, and project documentation requirements Experience with project coordination and cross-functional team collaboration Proven ability to mentor and guide junior technical staff Strong organizational and time management skills with meticulous attention to detail Excellent analytical and problem-solving capabilities Proficiency in data management systems and database applications Familiarity with project management tools and methodologies Strong communication skills with the ability to present technical information clearly to diverse audiences Knowledge of infrastructure design principles and construction management practices (preferred) Experience with 3D modeling and visualization tools (preferred) Familiarity with Saudi Arabian infrastructure standards and regulations (preferred)

About the company:Mada Properties is Saudi company that aspires to redefine the paradigm of real estate services and solutions by adopting the best international policies, besides coming out with modern innovative ones. Launched in the capital Riyadh, Mada’s strategies are deeply rooted in the global practices, providing as such a reference for the customers in the Saudi and international market.<br>Job Role:We are seeking a driven and ambitious Property Consultant to join our Real Estate Sales team in Riyadh. In this role, you will be responsible for converting company-generated leads and walk-in clients into closed property transactions. Reporting to the Sr. Property Consultant or Sales Manager, you will develop your product knowledge, build strong client relationships, and work toward achieving an annual sales target of SAR 4,000,000. This is an excellent opportunity for motivated individuals looking to launch a career in real estate sales within a structured and supportive environment.<br>Responsibilities:Client Engagement: Receive and respond promptly to inbound leads and walk-in clients, presenting available properties in a professional and compelling manner. Build rapport with prospective buyers and guide them through the property selection process from initial enquiry to signed agreement. Sales Target Achievement: Work consistently to achieve and exceed the assigned annual sales target of SAR 4,000,000. Track daily and weekly progress against targets and collaborate with the team to address pipeline gaps. CRM & Pipeline Management: Maintain accurate and up-to-date records of all client interactions, leads, and deal statuses in the company CRM system. Follow up diligently on all enquiries and ensure no lead is left unattended. Product Knowledge: Develop and maintain in-depth knowledge of the company's property portfolio, pricing structures, payment plans, and market positioning. Stay updated on developments in the Riyadh real estate market. Team Collaboration: Work closely with senior consultants, marketing, and operations teams to ensure a smooth client experience. Participate in team meetings, training sessions, and performance reviews. Compliance & Ethics: Conduct all sales activities in accordance with company policies, Saudi real estate regulations, and professional ethical standards.<br>Qualifications:Bachelor's degree in any field; Business Administration or Marketing is preferred.0–2 years of experience in sales, insurance, banking, or customer-facing roles. Prior experience in real estate is preferred. Language English is a plus.<br>:نبذة عن الشركةمدى العقارية شركة سعودية تطمح إلى تعريف مفهوم الخدمات والحلول العقارية من خلال تبني أفضل الممارسات والسياسات العالمية، إلى جانب تقديم حلول مبتكرة وحديثة. انطلقت الشركة من العاصمة الرياض، وترتكز استراتيجياتها على المعايير والممارسات الدولية لتكون مرجعًا موثوقًا للعملاء في السوق السعودي والدولي<br>:المسمى الوظيفي: مستشار عقاري نسعى لاستقطاب مستشار عقاري طموح ومتحمس للانضمام إلى فريق المبيعات العقارية في الرياض. في هذه الوظيفة المبتدئة في مجال المبيعات، ستكون مسؤولاً عن تحويل العملاء المحتملين الذين يتم توفيرهم من قبل الشركة والعملاء الزائرين إلى صفقات عقارية ناجحة. ستعمل تحت إشراف كبير المستشارين العقاريين أو مدير المبيعات، مع فرصة لتطوير معرفتك بالمنتجات العقارية، وبناء علاقات قوية مع العملاء، وتحقيق هدف مبيعات شهريه بقيمة 4,000,000 ريال سعودي<br>:المهام والمسؤوليات الرئيسيةالتعامل مع العملاء: استقبال العملاء المحتملين والرد على الاستفسارات الواردة والعملاء الزائرين بشكل سريع واحترافي، وعرض العقارات المتاحة بصورة جاذبة ومميزة، ومرافقة العميل خلال رحلة الشراء حتى إتمام التعاقد<br>تحقيق أهداف المبيعات: العمل على تحقيق وتجاوز هدف المبيعات السنوي المحدد، ومتابعة الأداء بشكل يومي وأسبوعي لضمان تحقيق النتائج المطلوبة<br>إدارة العملاء : تحديث بيانات العملاء المحتملين وتوثيق جميع التفاعلات والصفقات في نظام إدارة علاقات العملاء، مع الحرص على متابعة جميع الفرص البيعية وعدم إهمال أي عميل<br>الإلمام بالمنتجات العقارية: اكتساب معرفة شاملة بالمشاريع العقارية، وآليات التسعير، وخطط السداد، والموقع التنافسي للمشروعات، بالإضافة إلى متابعة مستجدات السوق العقاري في الرياض.<br>العمل الجماعي: التعاون مع كبار المستشارين العقاريين وفرق التسويق والعمليات لضمان تقديم تجربة متميزة للعملاء، والمشاركة في الاجتماعات والدورات التدريبية وتقييم الأداء.الالتزام بالأنظمة والأخلاقيات المهنية: ممارسة الأنشطة البيعية وفق سياسات الشركة والأنظمة العقاريةالمعمول بها في المملكة العربية السعودية وبما يتوافق مع المعايير المهنية<br>:المؤهلات المطلوبةدرجة البكالوريوس في أي تخصص، ويفضل تخصص إدارة الأعمال أو التسويق<br>خبرة من 0 إلى سنتين في مجالات المبيعات، التأمين، القطاع المصرفي، أو الوظائف التي تتطلب التعامل المباشر مع العملاء<br>يفضل وجود خبرة سابقة في القطاع العقاري<br>يفضل إجادة اللغة الإنجليزية

Job Summary:We are looking for a detail-oriented and analytical Product Management Specialist to manage product data and lifecycle activities, analyze product performance, and support internal teams with accurate and up-to-date product information.<br>Key Responsibilities:Manage the product lifecycle by entering, updating, and maintaining product information, technical specifications, pricing, and related data in the company’s systems. Ensure product data is accurate, complete, and continuously updated. Analyze product sales and performance using Advanced Microsoft Excel to identify trends and support business decisions. Monitor product inventory and coordinate with relevant departments to ensure product availability. Prepare product reports, technical documentation, and product-related materials. Provide product-related support and information to field and operational teams. Support and train relevant teams on product updates, changes, and new features. Coordinate with the Quality Department to follow up on product specifications, quality requirements, and product-related issues. Coordinate with suppliers and internal departments regarding product information, specifications, and updates. Identify discrepancies in product data and coordinate with relevant teams to ensure timely resolution.<br>Requirements:Diploma or bachelor’s degree in business administration, Supply Chain, Marketing, or a related field.1–3 years of relevant experience in Product Management, Product Coordination, Operations, or a related field. Mandatory hands-on experience with Microsoft Dynamics 365. Advanced proficiency in Microsoft Excel, including data analysis, reporting, and data management. Strong written and verbal English communication skills.

<h3 >About the Role</h3> <p >Johnson Controls Arabia is seeking a <strong >Manufacturing Technician Trainee</strong> for an internship opportunity in Jeddah. This role is designed for individuals with 0-1 years of experience, providing foundational exposure to manufacturing operations and clerical support within the organization.</p> <h3 >Key Responsibilities</h3> <ul > <li >Perform basic clerical duties to support organizational functions.</li> <li >Maintain and file various documents accurately.</li> <li >Distribute incoming and outgoing mail efficiently.</li> <li >Input data into systems as required.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >High School Graduate or possess related experience.</li> <li >0-1 years of experience is required for this trainee position.</li> </ul> <h3 >Required Skills and Attributes</h3> <ul > <li >Ability to deliver output following broad frameworks or standards.</li> <li >Capable of obtaining and providing information primarily to internal stakeholders.</li> <li >Aptitude for explaining facts, practices, and policies internally.</li> <li >Adherence to clear instructions, procedures, and processes.</li> <li >Capacity to address problems and issues within a single job area or discipline, where the scope is well-defined.</li> <li >Specialized knowledge in specific commercial, technical, trades, or office operations areas.</li> </ul> <h3 >Work Environment and Scope</h3> <p >This is an individual contributor role with no direct responsibility for leading others. The application of knowledge is focused domestically, limited to locations within a country or neighboring countries with similar cultural contexts. The trainee will operate within existing systems and processes, with support available for resolving issues.</p> <h3 >Application Process</h3> <p >Interested candidates are encouraged to apply for this internship opportunity to gain valuable experience in a manufacturing support role.</p>

<p>Leverage your abilities and join the dynamic team of a leading logistics and transportation company specializing in road transportation, freight forwarding, customs clearance, warehousing, and supply chain solutions. The HR Manager will lead the transformation of the Human Resources function by developing and implementing HR strategies, policies, and systems that support business objectives while ensuring full compliance with Saudi Labor Law. The role is responsible for building a structured HR department, leading workforce planning, talent acquisition, performance management, employee relations, compensation &amp; benefits, and organizational development across the company.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Knowledge, Skills, and Experience</strong></p><ul><li>Bachelor's degree in Human Resources, Business Administration, or a related field.</li><li>Professional certification such as CIPD, SHRM, SPHRi , or an equivalent qualification is preferred.</li><li>Minimum 8 years of progressive experience in Human Resources.</li><li>At least 5 years of experience in an HR Manager or equivalent leadership role.</li><li>Previous experience in logistics, transportation, construction, manufacturing, or operational industries is highly preferred.</li><li>Strong knowledge of Saudi Labor Law and government HR platforms.</li><li>Proven experience in developing HR policies, procedures, organizational structures, and HR governance.</li><li>Hands-on experience in workforce planning, talent acquisition, compensation &amp; benefits, performance management, employee relations, and organizational development.</li><li>Strong leadership, communication, negotiation, analytical, and problem-solving skills.</li><li>Proficiency in HR systems, Microsoft Excel, and HR reporting tools.</li><li>Fluency in Arabic is required, with a good command of English.</li></ul>

<div dir="rtl"><h3 >نبذة عن الدور</h3> <p >تبحث شركة الخريف لتقنية المياه والطاقة شركة مساهمة عامة عن <strong >أخصائي إدارة قواعد بيانات</strong> للانضمام إلى فريقها في جدة، مكة المكرمة. يركز هذا الدور على إدارة وتحديث قواعد بيانات نظام المعلومات الجغرافية (GIS)، ومتابعة إدخال وتحديث بيانات المشروع بشكل يومي. الهدف الأساسي هو ضمان دقة البيانات والأطوال المنجزة، لتوفير قاعدة بيانات محدثة تدعم متابعة أعمال المشروع وإعداد التقارير المطلوبة بكفاءة.</p> <h3 >المهام والمسؤوليات</h3> <ul > <li >تحديث طبقات الشبكة وقواعد البيانات على نظام المعلومات الجغرافية (GIS) بشكل دوري.</li> <li >إدخال وتحديث بيانات المشروع والأطوال المنجزة والتحقق من دقتها واكتمالها.</li> <li >مراجعة البيانات ومطابقتها للمخططات والبيانات الميدانية المعتمدة.</li> <li >إدارة وصيانة قواعد البيانات وضمان سلامتها ودقتها واستمرارية تحديثها.</li> </ul> <h3 >إعداد التقارير والتنسيق</h3> <ul > <li >إعداد ورفع التقارير اليومية والدورية الخاصة بالأعمال المنجزة ومؤشرات الأداء.</li> <li >التنسيق مع فرق العمل لاستلام البيانات وتحديثها في النظام وفق الجداول الزمنية المعتمدة.</li> <li >توفير البيانات والمعلومات اللازمة لدعم إدارة المشروع وإعداد التقارير المطلوبة.</li> </ul> <h3 >الالتزام بالمعايير</h3> <p >يجب على شاغل الوظيفة الالتزام الصارم بالإجراءات والسياسات والمعايير المعتمدة الخاصة بإدارة قواعد البيانات ونظم المعلومات الجغرافية (GIS) لضمان جودة العمل وسلامة البيانات واستمرارية العمليات.</p> <h3 >المؤهلات والخبرات</h3> <ul > <li >خبرة عملية تتراوح بين <strong >سنتين إلى خمس سنوات</strong> في مجال إدارة قواعد البيانات ونظم المعلومات الجغرافية (GIS).</li> <li >فهم قوي لمبادئ إدارة البيانات والقدرة على ضمان دقتها وتحديثها بشكل مستمر.</li> <li >مهارات تحليلية وتنظيمية لإعداد التقارير ومراجعة البيانات.</li> </ul> <h3 >تفاصيل الوظيفة</h3> <p >هذا المنصب متاح بنظام <strong >الدوام الكامل</strong> في <strong >جدة، مكة المكرمة</strong>. لم يتم الإفصاح عن تفاصيل الراتب لهذه الفرصة. ندعو الكفاءات المهنية التي تستوفي المتطلبات لتقديم طلباتهم للانضمام إلى فريقنا.</p></div>

<div dir="rtl"><h3 >نبذة عن الدور</h3> <p >تبحث شركة مختبر بالانس الطبية عن <strong >أخصائي خدمة عملاء</strong> للانضمام إلى فريقها في مدينة جدة، بمنطقة مكة المكرمة. يهدف هذا الدور بدوام كامل إلى وضع وتحديد مؤشرات ومعايير الأداء والجودة في خدمة العملاء، والمساهمة في تطوير وتحسين أنظمة خدمة العملاء لضمان رضاهم.</p> <h3 >المهام والمسؤوليات الرئيسية</h3> <ul > <li >إجراء الدراسات والتحاليل المتخصصة لوضع وتحديد مؤشرات الأداء الرئيسية ومعايير الأداء والجودة في خدمة العملاء، بالتنسيق مع إدارة الجودة، وضمان المتابعة المستمرة لها.</li> <li >المشاركة في وضع وتحديث إجراءات وأدلة خدمة العملاء، بما في ذلك تفاصيل الاتصال بهم وآليات استلام والرد على طلباتهم واستفساراتهم بفعالية ومهنية.</li> <li >تطوير برامج متقدمة ومبادرات تهدف إلى تعظيم جودة ومهنية أنظمة خدمة العملاء، بما يضمن تحقيق ما يفوق توقعات واحتياجات المتعاملين.</li> <li >تحليل المعلومات والبيانات لتحديد نقاط القوة والضعف في أنظمة خدمة العملاء، وتحليل نتائج تقييم رضا العملاء، وتحديد الأنماط المتكررة للشكاوى والثغرات.</li> <li >وضع الخطط اللازمة لمعالجة وسد الثغرات المكتشفة في أنظمة خدمة العملاء.</li> <li >إعداد الوثائق والتقارير المتخصصة المتعلقة بخدمة العملاء، وتقديم التوصيات والحلول المناسبة، وعرضها وحفظها في قاعدة البيانات الخاصة بها وفقاً للسياسات المعتمدة.</li> </ul> <h3 >التركيز على الجودة والتحسين المستمر</h3> <p >يضطلع هذا الدور بمسؤولية محورية في <strong >ضمان جودة ومهنية أنظمة خدمة العملاء</strong>. يشمل ذلك المتابعة المستمرة لمؤشرات الأداء، وتطوير مبادرات تهدف إلى تجاوز توقعات المتعاملين، بالإضافة إلى التحليل الدقيق لنتائج رضا العملاء وتحديد الثغرات لوضع خطط معالجة فعالة تساهم في بناء نموذج متكامل لخدمة العملاء.</p> <h3 >المؤهلات والخبرة المطلوبة</h3> <ul > <li >خبرة عملية تتراوح بين <strong >سنتين إلى خمس سنوات</strong> في مجال خدمة العملاء أو إدارة الجودة.</li> <li >القدرة على إجراء الدراسات والتحاليل لوضع مؤشرات الأداء ومعايير الجودة.</li> <li >مهارات ممتازة في التواصل الفعال والتعامل مع العملاء والإدارات المختلفة.</li> <li >القدرة على تحليل البيانات وتحديد نقاط القوة والضعف وتقديم الحلول.</li> <li >إتقان إعداد التقارير والوثائق المهنية وحفظها.</li> </ul> <h3 >بيئة العمل</h3> <p >هذه الوظيفة بدوام كامل في مدينة <strong >جدة</strong>، ضمن منطقة مكة المكرمة. سيعمل شاغل الوظيفة ضمن فريق متخصص في شركة مختبر بالانس الطبية، مع التركيز على تقديم خدمة عملاء متميزة في القطاع الطبي.</p> <h3 >معلومات إضافية</h3> <p >الراتب لهذه الوظيفة <strong >غير معلن</strong> وسيتم تحديده بناءً على الخبرة والمؤهلات خلال عملية التوظيف.</p></div>

Key Responsibilities Recommends on the process of reviewing the financial and accounting systems, processes, and procedures within the organization, ensuring the adequacy and effectiveness of internal control systems to protect funds and reduce the occurrence of fraud and errors, achieving compliance with financial regulations, instructions, and policies to achieve the organization's objectives, and providing the necessary consultations and recommendations. Provides advice on the tasks of preparing the financial audit plan within the framework of the assigned tasks, including developing and implementing audit programs after their approval. Recommends mechanisms for verifying the efficiency and effectiveness of all control procedures related to financial transactions. Provides advice on audit activities related to budget items, including revenues and expenditures, and auditing receipts, payments, and financial transactions. Provides advice on activities related to evaluating the plans and procedures followed, and following up on executed financial operations. Contributes to examining accounting systems to verify their soundness and suitability, identify any deficiencies therein, if any, and propose the necessary means and procedures to address them in a manner that ensures the protection of the organization's funds and property from embezzlement, loss, manipulation, and the like. Provides advice on activities related to examining documents pertaining to expenditures and revenues after their completion to ensure that they are correct and compliant with regulations. Contributes to activities related to examining accounting records to ensure the regularity and accuracy of entries and the soundness of accounting classification. Recommends on the financial reports and final accounts prepared by the organization and ensures their accuracy and compliance with the regulations, bylaws, instructions, and policies applied by the organization. Contributes to activities related to ensuring the accuracy of financial data and records, auditing trial balances, and reconciling them with the records. Contributes to the preparation of draft reports related to the results of the financial audit and discusses them with the audited departments, including observations and proposing appropriate preventive and corrective measures to address them and prevent their recurrence in the future, and following up on the implementation of the established measures by the relevant organizational units. Provides advice on the observations and reports submitted by the state's regulatory bodies concerning financial aspects, and follows up on the responses received from the concerned departments. Provides advice on studying and following up on complaints referred to the department regarding financial violations. Provides advice on reviewing the accuracy and integrity of the financial information and other disclosures provided by the organization. Recommends mechanisms for monitoring compliance with the implementation of all agreements and contracts, examining annual project appropriations, comparing them with the organization's approved plans and objectives, and identifying deviations and their implications. Contributes to tasks related to developing and enhancing the concept of self-control among the organization's employees with regard to financial aspects, in accordance with legislation, directions, and other requirements that may affect the organization's financial procedures and processes. Provides advice when reviewing the organization's draft estimated budget. Provides advice on tasks related to providing consulting services to help improve the effectiveness and efficiency of the organization's financial processes. Complies with the organization's work controls and conduct, cybersecurity policies, and the procedures of the organizational unit. Performs any other tasks assigned by direct supervisors.<br>Required Experience Minimum of 8 years of experience in a relevant field.<br>Education Bachelor’s degree in Accounting or any related field.

<div dir="rtl"><h3 >نبذة عن الدور</h3> <p >تعلن شركة اعتناء للموارد البشرية عن توفر وظيفة <strong >أخصائي خدمة عملاء</strong> للعمل بدوام كامل في مدينة جدة، بمنطقة مكة المكرمة. يهدف هذا الدور إلى تعزيز جودة وكفاءة أنظمة خدمة العملاء من خلال وضع المعايير وتطوير الإجراءات، مما يساهم في تحقيق رضا العملاء وتجاوز توقعاتهم.</p> <h3 >الهدف من الوظيفة</h3> <p >يركز هذا الدور على وضع وتحديد مؤشرات ومعايير الأداء والجودة في خدمة العملاء، والمشاركة الفعالة في صياغة وتحديث إجراءات وأدلة خدمة العملاء. كما يشمل تطوير برامج متقدمة لتعظيم جودة ومهنية أنظمة خدمة العملاء، وتحديد نقاط القوة والضعف في هذه الأنظمة ورضا العملاء، بالإضافة إلى إعداد الوثائق والتقارير المتخصصة وعرضها وحفظها بشكل منهجي.</p> <h3 >المهام والمسؤوليات الرئيسية</h3> <ul > <li >إجراء الدراسات والتحاليل المتخصصة لوضع وتحديد مؤشرات الأداء الرئيسية ومعايير الجودة في خدمة العملاء، بالتنسيق المباشر مع إدارة الجودة، وضمان المتابعة المستمرة لسير العمل.</li> <li >المشاركة في وضع وتحديث إجراءات وأدلة خدمة العملاء بمختلف أنواعهم وتفاصيل الاتصال بهم، واستلام والرد على طلباتهم واستفساراتهم بفعالية وكفاءة ومهنية عالية، والتنسيق مع الإدارات المعنية.</li> <li >تطوير برامج متقدمة ومبادرات إبداعية لضمان تحقيق ما يفوق توقعات واحتياجات المتعاملين من ناحية جودة ومهنية أنظمة خدمة العملاء، بهدف بناء نموذج متكامل لخدمة العملاء.</li> <li >تحليل المعلومات والبيانات لتحديد نقاط القوة والضعف في أنظمة خدمة العملاء، وتحليل نتائج تقييم رضا العملاء، وتحديد الأنماط التكرارية لمحتوى الشكاوى والثغرات، ووضع الخطط لمعالجة وسد هذه الثغرات.</li> <li >إعداد الوثائق والتقارير المتخصصة والمتعلقة بخدمة العملاء، وتقديم التوصيات والحلول المناسبة، وعرضها وتوضيحها وحفظها في قاعدة البيانات الخاصة بها وفقاً للسياسات والإجراءات المعتمدة.</li> </ul> <h3 >المؤهلات والخبرات المطلوبة</h3> <p >يتطلب هذا الدور خبرة تتراوح بين <strong >0 إلى 1 سنة</strong> في مجال خدمة العملاء أو في دور يتضمن تحليل الأداء وتطوير الإجراءات. يُفضل أن يمتلك المرشح مهارات تحليلية قوية وقدرة على إعداد التقارير والتواصل الفعال.</p> <h3 >موقع العمل ونوعه</h3> <p >هذه الوظيفة بدوام كامل ومقرها في مدينة <strong >جدة</strong>، ضمن منطقة <strong >مكة المكرمة</strong>.</p> <h3 >كيفية التقديم</h3> <p >ندعو المهتمين الذين يستوفون المتطلبات المذكورة للتقدم لهذه الفرصة المهنية ضمن فريق شركة اعتناء للموارد البشرية.</p></div>

<div dir="rtl"><h3 >نبذة عن الدور</h3> <p >تبحث شركة حديقة الشلال للترفيه في جدة، مكة المكرمة، عن <strong >أخصائي خدمة عملاء</strong> للانضمام إلى فريقها بدوام كامل. يركز هذا الدور على وضع وتحديد مؤشرات ومعايير الأداء والجودة في خدمة العملاء، والمشاركة في تطوير برامج لتعظيم جودة ومهنية أنظمة خدمة العملاء، بالإضافة إلى تحديد نقاط القوة والضعف في أنظمة خدمة العملاء ورضاهم. يتطلب الدور خبرة تتراوح بين 0-1 سنة في مجال ذي صلة.</p> <h3 >المسؤوليات الرئيسية</h3> <ul > <li >إجراء الدراسات والتحاليل المتخصصة بهدف وضع وتحديد مؤشرات الأداء الرئيسية ومعايير الأداء والجودة في خدمة العملاء، بالتنسيق مع إدارة الجودة، وضمان المتابعة المستمرة لها.</li> <li >المشاركة في وضع وتحديث إجراءات وأدلة خدمة العملاء، بما في ذلك تفاصيل الاتصال بهم واستلام والرد على طلباتهم واستفساراتهم بفعالية وكفاءة ومهنية، والتنسيق مع الإدارات المعنية.</li> <li >تطوير برامج متقدمة ومبادرات إبداعية لضمان تحقيق ما يفوق توقعات واحتياجات المتعاملين من ناحية جودة ومهنية أنظمة خدمة العملاء، بهدف بناء نموذج متكامل للخدمة.</li> <li >تحليل المعلومات والبيانات لتحديد نقاط القوة والضعف في أنظمة خدمة العملاء.</li> <li >تحليل نتائج تقييم رضا العملاء وتحديد الأنماط التكرارية لمحتوى الشكاوى والثغرات، ووضع الخطط لمعالجة هذه الثغرات.</li> <li >إعداد الوثائق والتقارير المتخصصة المتعلقة بخدمة العملاء، وتقديم التوصيات والحلول الملائمة، وعرضها وتوضيحها وحفظها في قاعدة البيانات الخاصة بها وفقاً للسياسات والإجراءات المعتمدة.</li> </ul> <h3 >المؤهلات والخبرات</h3> <ul > <li >خبرة عملية تتراوح بين <strong >0-1 سنة</strong> في مجال خدمة العملاء أو تحليل الأداء.</li> <li >القدرة على إجراء الدراسات والتحاليل المتخصصة.</li> <li >فهم جيد لمؤشرات الأداء الرئيسية (KPIs) ومعايير الجودة.</li> <li >القدرة على تحليل البيانات وتحديد نقاط القوة والضعف في الأنظمة.</li> </ul> <h3 >المهارات المطلوبة</h3> <ul > <li >مهارات تحليلية قوية وقدرة على حل المشكلات.</li> <li >مهارات تواصل ممتازة، شفهية وكتابية، باللغة العربية.</li> <li >القدرة على إعداد التقارير والوثائق المتخصصة بوضوح ودقة.</li> <li >الاهتمام بالتفاصيل والدقة في العمل.</li> <li >القدرة على العمل بفعالية ضمن فريق والتنسيق مع الإدارات المختلفة.</li> </ul> <h3 >بيئة العمل</h3> <p >يعمل أخصائي خدمة العملاء ضمن فريق شركة حديقة الشلال للترفيه في مدينة جدة، مكة المكرمة. الوظيفة بدوام كامل وتتطلب الالتزام ببيئة عمل ديناميكية تركز على تحسين تجربة العملاء ورضاهم.</p> <h3 >التقديم</h3> <p >ندعو المهتمين الذين يستوفون المتطلبات المذكورة أعلاه للتقديم على هذه الفرصة.</p></div>