Economic Analyst Jobs in Saudi
2448 Jobs Found
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
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<td colspan="6" valign="top">
<p ><strong><span >Job Description </span></strong></p>
</td>
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<tr >
<td colspan="6" valign="top">
<p ><strong><span >OVERVIEW</span></strong></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Job Title</span></strong></p>
</td>
<td valign="top">
<p ><span >Senior Consultant</span></p>
</td>
<td valign="top">
<p ><strong><span >Job Code</span></strong></p>
</td>
<td valign="top">
<p ><span >701629</span></p>
</td>
<td valign="top">
<p ><strong><span >Grade</span></strong></p>
</td>
<td valign="top">
<p ><span >I4</span></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Group</span></strong></p>
</td>
<td valign="top">
<p ><span >Government Products </span></p>
</td>
<td valign="top">
<p ><strong><span >Division</span></strong></p>
</td>
<td colspan="3" valign="top">
<p ><span >Technology Division</span></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Department</span></strong></p>
</td>
<td valign="top">
<p ><span >System Design & BI</span></p>
</td>
<td valign="top">
<p ><strong><span >Unit</span></strong></p>
</td>
<td colspan="3" valign="top">
<p ><span >Data & Analytics</span></p>
</td>
</tr>
</tbody>
</table>
<p ><span > </span></p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
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<td valign="top">
<p ><strong><span >ROLE PURPOSE</span></strong></p>
<p ><em><span >The aim is to state the overall significance of the job from the organization’s perspective.</span></em></p>
</td>
</tr>
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<td valign="top">
<p ><span >To lead complex data analytics and business intelligence initiatives that support the growing internal and external demand for trusted, actionable, and accessible insights across Elm’s product portfolio. The role is responsible for translating business information needs into analytical solutions, developing data models and executive dashboards, ensuring reporting quality, and providing expert guidance that enables informed decision-making, performance improvement, and value realization in alignment with Elm’s policies, procedures, and strategic objectives.</span></p>
</td>
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</tbody>
</table>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
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<td colspan="2" valign="top">
<p ><strong><span >KEY ACCOUNTABILITIES & ACTIVITIES</span></strong></p>
<p ><em><span >This section describes <u>the principal outputs</u> required from the job.</span></em></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Key Accountabilities</span></strong></p>
</td>
<td valign="top">
<p ><strong><span >Key Activities</span></strong></p>
</td>
</tr>
<tr >
<td >
<ol >
<li ><span >Data Analytics Planning & Delivery</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Lead the planning and delivery of complex data analytics initiatives supporting internal products and external client requirements.</span></li>
<li ><span >Analyze business and operational data to identify trends, patterns, risks, and improvement opportunities.</span></li>
<li ><span >Define analytical approaches and recommend appropriate methods based on business requirements.</span></li>
<li ><span >Ensure analytical deliverables are accurate, relevant, and completed according to agreed priorities.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="2">
<li ><span >Business Intelligence Requirements Management</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Engage with stakeholders to understand business objectives, information needs, and reporting requirements.</span></li>
<li ><span >Translate business needs into clear business intelligence and analytics requirements.</span></li>
<li ><span >Facilitate requirements workshops and validation sessions with business and technical stakeholders.</span></li>
<li ><span >Maintain traceability between business requirements, data sources, analytical models, and delivered solutions.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="3">
<li ><span >Data Visualization & Dashboard Development</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Design and develop reports, dashboards, scorecards, charts, and other data visualizations.</span></li>
<li ><span >Present complex information in a clear and accessible format for operational and management stakeholders.</span></li>
<li ><span >Ensure dashboard structure, visual design, and user experience comply with Elm’s branding and reporting guidelines.</span></li>
<li ><span >Continuously enhance analytical dashboards based on business feedback and evolving information needs.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="4">
<li ><span >Data Modeling & Analytical Solution Design</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Design and maintain data models that support business intelligence, reporting, and advanced analytics requirements.</span></li>
<li ><span >Define data structures, measures, dimensions, and relationships required for analytical solutions.</span></li>
<li ><span >Ensure analytical models support data integrity, accessibility, performance, and scalability.</span></li>
<li ><span >Collaborate with data engineering and technical teams to align analytical models with enterprise data architecture.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="5">
<li ><span >Product Analytics & Performance Insights</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Develop analytical solutions that provide visibility into product usage, performance, customer behavior, and business outcomes.</span></li>
<li ><span >Define and monitor relevant product performance indicators in collaboration with product stakeholders.</span></li>
<li ><span >Generate insights and recommendations that support product enhancement and performance improvement.</span></li>
<li ><span >Support product teams in making evidence-based decisions using reliable data and analytical findings.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="6">
<li ><span >Data Quality & Reporting Assurance</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Establish validation mechanisms to ensure the accuracy, completeness, consistency, and reliability of analytical outputs.</span></li>
<li ><span >Identify data quality issues and coordinate with relevant teams to support investigation and remediation.</span></li>
<li ><span >Review reports and dashboards to ensure information is consistent with approved definitions and business rules.</span></li>
<li ><span >Promote standardized reporting practices and trusted use of data across supported products and client engagements.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="7">
<li ><span >Stakeholder Advisory & Analytics Enablement</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Provide expert analytical guidance to product teams, business stakeholders, and external client-facing teams.</span></li>
<li ><span >Communicate analytical findings and recommendations clearly to technical and non-technical audiences.</span></li>
<li ><span >Support stakeholders in interpreting data and applying insights to operational and strategic decisions.</span></li>
<li ><span >Promote effective use of analytics, dashboards, and self-service reporting capabilities.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="8">
<li ><span >Analytics Improvement & Capability Development</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Identify opportunities to improve analytical methods, reporting solutions, tools, and delivery processes.</span></li>
<li ><span >Evaluate emerging analytics technologies and recommend relevant enhancements to existing capabilities.</span></li>
<li ><span >Develop reusable analytical models, reporting standards, and documentation to improve delivery efficiency.</span></li>
<li ><span >Facilitate knowledge transfer and support the development of data analytics capabilities within the function.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="9">
<li ><span >Policies, Processes & Procedures</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</span></li>
<li ><span >Comply with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="10">
<li ><span >Information Security</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.</span></li>
</ul>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="2" valign="top">
<p ><strong><span >JOB SPECIFICATIONS</span></strong></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Academic and professional qualifications</span></strong></p>
</td>
<td valign="top">
<ul >
<li ><span >Bachelor’s Degree in Data Analytics, Data Science, Computer Science, Information Systems, Statistics, Mathematics, Business Analytics, or a related discipline.</span></li>
</ul>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Years and Nature of Experience</span></strong></p>
</td>
<td valign="top">
<ul >
<li ><span >6–8 years of experience in Data Analytics, Business Intelligence, Product Analytics, Data Visualization, Reporting, or related disciplines.</span></li>
</ul>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p> </p>
</span>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr >
<td colspan="6" valign="top">
<p ><strong><span >Job Description </span></strong></p>
</td>
</tr>
<tr >
<td colspan="6" valign="top">
<p ><strong><span >OVERVIEW</span></strong></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Job Title</span></strong></p>
</td>
<td valign="top">
<p ><span >Senior Consultant</span></p>
</td>
<td valign="top">
<p ><strong><span >Job Code</span></strong></p>
</td>
<td dir="RTL" >701680</td>
<td valign="top">
<p ><strong><span >Grade</span></strong></p>
</td>
<td valign="top">
<p ><span >I4</span></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Group</span></strong></p>
</td>
<td valign="top">
<p ><span >Government Products </span></p>
</td>
<td valign="top">
<p ><strong><span >Division</span></strong></p>
</td>
<td colspan="3" valign="top">
<p ><span >Technology Division</span></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Department</span></strong></p>
</td>
<td valign="top">
<p ><span >System Design & BI</span></p>
</td>
<td valign="top">
<p ><strong><span >Unit</span></strong></p>
</td>
<td colspan="3" valign="top">
<p ><span >Data & Analytics</span></p>
</td>
</tr>
</tbody>
</table>
<p ><span > </span></p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td valign="top">
<p ><strong><span >ROLE PURPOSE</span></strong></p>
<p ><em><span >The aim is to state the overall significance of the job from the organization’s perspective.</span></em></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><span >To lead complex data analytics and business intelligence initiatives that support the growing internal and external demand for trusted, actionable, and accessible insights across Elm’s product portfolio. The role is responsible for translating business information needs into analytical solutions, developing data models and executive dashboards, ensuring reporting quality, and providing expert guidance that enables informed decision-making, performance improvement, and value realization in alignment with Elm’s policies, procedures, and strategic objectives.</span></p>
</td>
</tr>
</tbody>
</table>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr >
<td colspan="2" valign="top">
<p ><strong><span >KEY ACCOUNTABILITIES & ACTIVITIES</span></strong></p>
<p ><em><span >This section describes <u>the principal outputs</u> required from the job.</span></em></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Key Accountabilities</span></strong></p>
</td>
<td valign="top">
<p ><strong><span >Key Activities</span></strong></p>
</td>
</tr>
<tr >
<td >
<ol >
<li ><span >Data Analytics Planning & Delivery</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Lead the planning and delivery of complex data analytics initiatives supporting internal products and external client requirements.</span></li>
<li ><span >Analyze business and operational data to identify trends, patterns, risks, and improvement opportunities.</span></li>
<li ><span >Define analytical approaches and recommend appropriate methods based on business requirements.</span></li>
<li ><span >Ensure analytical deliverables are accurate, relevant, and completed according to agreed priorities.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="2">
<li ><span >Business Intelligence Requirements Management</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Engage with stakeholders to understand business objectives, information needs, and reporting requirements.</span></li>
<li ><span >Translate business needs into clear business intelligence and analytics requirements.</span></li>
<li ><span >Facilitate requirements workshops and validation sessions with business and technical stakeholders.</span></li>
<li ><span >Maintain traceability between business requirements, data sources, analytical models, and delivered solutions.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="3">
<li ><span >Data Visualization & Dashboard Development</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Design and develop reports, dashboards, scorecards, charts, and other data visualizations.</span></li>
<li ><span >Present complex information in a clear and accessible format for operational and management stakeholders.</span></li>
<li ><span >Ensure dashboard structure, visual design, and user experience comply with Elm’s branding and reporting guidelines.</span></li>
<li ><span >Continuously enhance analytical dashboards based on business feedback and evolving information needs.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="4">
<li ><span >Data Modeling & Analytical Solution Design</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Design and maintain data models that support business intelligence, reporting, and advanced analytics requirements.</span></li>
<li ><span >Define data structures, measures, dimensions, and relationships required for analytical solutions.</span></li>
<li ><span >Ensure analytical models support data integrity, accessibility, performance, and scalability.</span></li>
<li ><span >Collaborate with data engineering and technical teams to align analytical models with enterprise data architecture.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="5">
<li ><span >Product Analytics & Performance Insights</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Develop analytical solutions that provide visibility into product usage, performance, customer behavior, and business outcomes.</span></li>
<li ><span >Define and monitor relevant product performance indicators in collaboration with product stakeholders.</span></li>
<li ><span >Generate insights and recommendations that support product enhancement and performance improvement.</span></li>
<li ><span >Support product teams in making evidence-based decisions using reliable data and analytical findings.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="6">
<li ><span >Data Quality & Reporting Assurance</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Establish validation mechanisms to ensure the accuracy, completeness, consistency, and reliability of analytical outputs.</span></li>
<li ><span >Identify data quality issues and coordinate with relevant teams to support investigation and remediation.</span></li>
<li ><span >Review reports and dashboards to ensure information is consistent with approved definitions and business rules.</span></li>
<li ><span >Promote standardized reporting practices and trusted use of data across supported products and client engagements.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="7">
<li ><span >Stakeholder Advisory & Analytics Enablement</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Provide expert analytical guidance to product teams, business stakeholders, and external client-facing teams.</span></li>
<li ><span >Communicate analytical findings and recommendations clearly to technical and non-technical audiences.</span></li>
<li ><span >Support stakeholders in interpreting data and applying insights to operational and strategic decisions.</span></li>
<li ><span >Promote effective use of analytics, dashboards, and self-service reporting capabilities.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="8">
<li ><span >Analytics Improvement & Capability Development</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Identify opportunities to improve analytical methods, reporting solutions, tools, and delivery processes.</span></li>
<li ><span >Evaluate emerging analytics technologies and recommend relevant enhancements to existing capabilities.</span></li>
<li ><span >Develop reusable analytical models, reporting standards, and documentation to improve delivery efficiency.</span></li>
<li ><span >Facilitate knowledge transfer and support the development of data analytics capabilities within the function.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="9">
<li ><span >Policies, Processes & Procedures</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</span></li>
<li ><span >Comply with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="10">
<li ><span >Information Security</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.</span></li>
</ul>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="2" valign="top">
<p ><strong><span >JOB SPECIFICATIONS</span></strong></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Academic and professional qualifications</span></strong></p>
</td>
<td valign="top">
<ul >
<li ><span >Bachelor’s Degree in Data Analytics, Data Science, Computer Science, Information Systems, Statistics, Mathematics, Business Analytics, or a related discipline.</span></li>
</ul>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Years and Nature of Experience</span></strong></p>
</td>
<td valign="top">
<ul >
<li ><span >6–8 years of experience in Data Analytics, Business Intelligence, Product Analytics, Data Visualization, Reporting, or related disciplines.</span></li>
</ul>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p> </p>
</span>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr >
<td colspan="6" valign="top">
<p ><strong><span >Job Description </span></strong></p>
</td>
</tr>
<tr >
<td colspan="6" valign="top">
<p ><strong><span >OVERVIEW</span></strong></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Job Title</span></strong></p>
</td>
<td valign="top">
<p ><span >Associate Principal</span></p>
</td>
<td valign="top">
<p ><strong><span >Job Code</span></strong></p>
</td>
<td valign="top">
<p ><span >701678</span></p>
</td>
<td valign="top">
<p ><strong><span >Grade</span></strong></p>
</td>
<td valign="top">
<p ><span >I4</span></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Group</span></strong></p>
</td>
<td valign="top">
<p ><span >Government Products </span></p>
</td>
<td valign="top">
<p ><strong><span >Division</span></strong></p>
</td>
<td colspan="3" valign="top">
<p ><span >Technology Division</span></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Department</span></strong></p>
</td>
<td valign="top">
<p ><span >System Design & BI</span></p>
</td>
<td valign="top">
<p ><strong><span >Unit</span></strong></p>
</td>
<td colspan="3" valign="top">
<p > </p>
</td>
</tr>
</tbody>
</table>
<p ><span > </span></p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td valign="top">
<p ><strong><span >ROLE PURPOSE</span></strong></p>
<p ><em><span >The aim is to state the overall significance of the job from the organization’s perspective.</span></em></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><span >To lead the vision, strategy, roadmap, and delivery of the Abaad Data Portal by ensuring alignment between business objectives, customer needs, and data platform capabilities. The role is responsible for driving product planning, stakeholder alignment, backlog prioritization, product performance, and continuous enhancement of the portal to provide scalable, reliable, and high-value data services for both internal and external customers while supporting data-driven decision-making and organizational growth.</span></p>
</td>
</tr>
</tbody>
</table>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr >
<td colspan="2" valign="top">
<p ><strong><span >KEY ACCOUNTABILITIES & ACTIVITIES</span></strong></p>
<p ><em><span >This section describes <u>the principal outputs</u> required from the job.</span></em></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Key Accountabilities</span></strong></p>
</td>
<td valign="top">
<p ><strong><span >Key Activities</span></strong></p>
</td>
</tr>
<tr >
<td >
<ol >
<li ><span >Product Vision & Strategy Management</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Define and maintain the strategic vision for the Abaad Data Portal in alignment with organizational and customer objectives.</span></li>
<li ><span >Develop and communicate the product strategy, objectives, and long-term roadmap.</span></li>
<li ><span >Identify business opportunities that enhance the value and adoption of the portal.</span></li>
<li ><span >Ensure product priorities align with organizational goals and customer expectations.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="2">
<li ><span >Product Roadmap & Lifecycle Management</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Develop, maintain, and govern the product roadmap across all stages of the product lifecycle.</span></li>
<li ><span >Prioritize initiatives, enhancements, and capabilities based on business value and customer needs.</span></li>
<li ><span >Monitor roadmap execution and ensure timely delivery of planned outcomes.</span></li>
<li ><span >Evaluate product performance and introduce continuous improvements..</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="3">
<li ><span >Backlog Management & Delivery Prioritization</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Own and manage the product backlog, ensuring priorities reflect strategic and operational objectives.</span></li>
<li ><span >Define and refine product requirements, user stories, and acceptance criteria.</span></li>
<li ><span >Balance stakeholder requests, technical constraints, and business priorities.</span></li>
<li ><span >Ensure delivery teams have clear direction and well-defined requirements..</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="4">
<li ><span >Stakeholder Management & Business Alignment</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Collaborate with business stakeholders to understand requirements and translate them into product initiatives.</span></li>
<li ><span >Facilitate alignment between business, analytics, engineering, and delivery teams.</span></li>
<li ><span >Manage stakeholder expectations and ensure transparent communication of product priorities and progress.</span></li>
<li ><span >Support executive decision-making through effective product governance and reporting.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="5">
<li ><span >Data Product Development & Value Realization</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Lead the development of data-driven products and services delivered through the Abaad platform.</span></li>
<li ><span >Ensure product capabilities address customer needs and provide measurable business value.</span></li>
<li ><span >Evaluate enhancement opportunities that improve usability, accessibility, and operational effectiveness.</span></li>
<li ><span >Support adoption and utilization of data products across internal and external customers.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="6">
<li ><span >Customer Experience & Product Enhancement</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Analyze customer feedback, business requirements, and usage insights to improve product experience.</span></li>
<li ><span >Drive customer-centric product improvements and service innovations.</span></li>
<li ><span >Identify product gaps and opportunities to increase customer satisfaction and engagement.</span></li>
<li ><span >Ensure product enhancements align with business priorities and portal objectives.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="7">
<li ><span >Performance Monitoring & Product Analytics</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Define and monitor product KPIs, adoption metrics, usage trends, and business outcomes.</span></li>
<li ><span >Analyze product performance and identify opportunities for optimization.</span></li>
<li ><span >Utilize data-driven insights to refine product direction and delivery priorities.</span></li>
<li ><span >Provide regular performance reporting and recommendations to management.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="8">
<li ><span >Product Governance & Cross-Functional Leadership</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Establish governance practices that support effective product management and decision-making.</span></li>
<li ><span >Coordinate activities across analytics, engineering, BI, design, and business teams.</span></li>
<li ><span >Promote Agile product management practices and continuous improvement methodologies.</span></li>
<li ><span >Ensure product delivery maintains quality, scalability, and operational sustainability..</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="9">
<li ><span >Policies, Processes & Procedures</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</span></li>
<li ><span >Comply with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="10">
<li ><span >Information Security</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.</span></li>
</ul>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
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<tbody>
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<p ><strong><span >JOB SPECIFICATIONS</span></strong></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Academic and professional qualifications</span></strong></p>
</td>
<td valign="top">
<ul >
<li ><span >Bachelor's Degree in Computer Science, Information Systems, Data Science, Business Administration, Information Technology, or a related discipline.</span></li>
</ul>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Years and Nature of Experience</span></strong></p>
</td>
<td valign="top">
<ul >
<li ><span >6–8 years of experience in Product Management, Data Products, Business Intelligence, Analytics Platforms, Digital Products, or related domains.</span></li>
</ul>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
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<p ><strong><span >VERSION TRACKING</span></strong></p>
</td>
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<p ><strong><span >Prepared by:</span></strong></p>
</td>
<td colspan="2" valign="top">
<p > </p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >First review by:</span></strong></p>
</td>
<td colspan="2" valign="top">
<p > </p>
</td>
</tr>
<tr>
<td rowspan="3">
<p ><strong><span >Approved by:</span></strong></p>
</td>
<td valign="top">
<p ><strong><span >Name</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Signature</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Date</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
</tr>
</tbody>
</table>
<p > </p>
</span>
About The Job<br><br>Hunger Station is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>About the Role<br><br>We’re looking for a UX Researcher who’s equal parts analytical, empathetic, and bold, someone who thrives in uncovering user insights through both structured analysis and real-world fieldwork. This role is central to ensuring that every Hunger Station product decision is backed by deep user understanding, not assumptions.<br><br>You’ll plan, conduct, and synthesize user research across all stages of the product lifecycle, working closely with designers, product managers, and data analysts to bring user stories to life, from data to documentation and from insights to action.<br><br>What You’ll Do<br><br>Lead end-to-end research initiatives, from defining goals and selecting methods to conducting studies, synthesizing findings, and communicating insights. Conduct in-field and remote research with real users across Saudi Arabia and the wider MENA region, including intercept interviews, contextual inquiries, and usability sessions in public spaces or on-call. Analyze qualitative and quantitative data to identify patterns and trends in user behavior. Balance qualitative and quantitative methods, such as in-depth interviews, diary studies, surveys, analytics deep-dives, and A/B test evaluation. Document findings thoroughly through structured reports, visual frameworks, and presentation decks that drive design and product decisions. Collaborate cross-functionally with product, design, and analytics to ensure research insights are timely, actionable, and measurable. Advocate for users by communicating insights clearly and confidently to stakeholders, translating empathy into impact. Build scalable research frameworks to improve consistency, speed, and rigor across the team.<br><br>Examples of Research You Might Lead<br><br>Running in-person usability sessions in Riyadh’s busiest malls to test the onboarding flow for new users. Conducting delivery rider shadowing and diary studies to understand post-order experience pain points. Analyzing survey and app analytics data to uncover churn reasons and improve retention. Facilitating concept testing workshops with product and design teams to validate early ideas before development. Leading feature validation studies for new product launches or key initiatives within our Food, Quick Commerce, or Fin Tech domains. Developing deep-dive reports on specific user segments (e.g., first-time users, loyal customers, or vendors) to guide domain or product strategies.<br><br>Qualifications<br><br>Fluency in English required; Arabic proficiency mandatory5+ years of experience in UX Research or Human-Centered Design, ideally within product-driven or fast-paced tech environments. Bachelor’s or Master’s degree in Human-Computer Interaction, Psychology, Design, or a related field. Expertise across qualitative and quantitative research methods such as usability testing, ethnographic studies, concept validation, surveys, and heuristic evaluations. Strong analytical and documentation skills, able to distill complex findings into clear, structured reports with visual storytelling and actionable recommendations. Excellent communication and presentation skills, with the ability to influence decisions across product and tech teams. Comfortable and confident conducting fieldwork, talking to random users in public, visiting vendors, or running in-person sessions when needed. Familiarity with tools such as Maze, Qualtrics, Dovetail, Typeform, Looker, Excel, or Google Data Studio. Experience with design tools such as Sketch, Figma, or Adobe XD. Good understanding of user-centered design principles and practices. Ability to work collaboratively in a team-oriented environment. Strong interpersonal skills with a collaborative mindset. Ability to adapt to changing priorities and manage time effectively.<br><br>Additional Information<br><br>Please include your portfolio or research case study when sharing your CV.
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
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<td colspan="6" valign="top">
<p ><a name="_Hlk189495630"></a><strong><span >Job Description </span></strong></p>
</td>
</tr>
<tr >
<td colspan="6" valign="top">
<p ><strong><span >OVERVIEW</span></strong></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Job Title</span></strong></p>
</td>
<td valign="top">
<p ><span >Consultant</span></p>
</td>
<td valign="top">
<p ><strong><span >Job Code</span></strong></p>
</td>
<td valign="top">
<p ><span >536580</span></p>
</td>
<td valign="top">
<p ><strong><span >Grade</span></strong></p>
</td>
<td valign="top">
<p ><span >I3</span></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Group</span></strong></p>
</td>
<td valign="top">
<p ><span >Corporate Planning & Enablement Group</span></p>
</td>
<td valign="top">
<p ><strong><span >Division</span></strong></p>
</td>
<td colspan="3" valign="top">
<p ><span >-</span></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Department</span></strong></p>
</td>
<td valign="top">
<p ><span >Innovation</span></p>
</td>
<td valign="top">
<p ><strong><span >Unit</span></strong></p>
</td>
<td colspan="3" valign="top">
<p ><span >Innovation Enablement</span></p>
</td>
</tr>
</tbody>
</table>
<p ><span > </span></p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
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<p ><strong><span >ROLE PURPOSE</span></strong></p>
<p ><em><span >The aim is to state the overall significance of the job from the organization’s perspective.</span></em></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><span >The role is responsible for providing advisory support and innovation expertise to enable business growth, organizational innovation maturity, and strategic decision-making. The position supports the development, evaluation, and implementation of innovation initiatives, facilitates collaboration with stakeholders, and contributes to fostering a culture of innovation across the organization through structured methodologies, innovation programs, and continuous improvement practices.</span></p>
</td>
</tr>
</tbody>
</table>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr >
<td colspan="2" valign="top">
<p ><strong><span >KEY ACCOUNTABILITIES & ACTIVITIES</span></strong></p>
<p ><em><span >This section describes <u>the principal outputs</u> required from the job.</span></em></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Key Accountabilities</span></strong></p>
</td>
<td valign="top">
<p ><strong><span >Key Activities</span></strong></p>
</td>
</tr>
<tr >
<td >
<ol >
<li ><span >Innovation Advisory & Strategic Support</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Provide innovation advisory services to business units and stakeholders on innovation opportunities and growth initiatives.</span></li>
<li ><span > Support the development and execution of innovation strategies aligned with organizational objectives.</span></li>
<li ><span > Contribute to identifying priority innovation domains and strategic focus areas.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="2">
<li ><span >Innovation Program Management</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Support the planning, execution, and monitoring of innovation programs and initiatives.</span></li>
<li ><span >Track innovation KPIs, progress, impact, and return on investment (ROI) of innovation activities.</span></li>
<li ><span >Assist in evaluating program effectiveness and recommending improvement actions aligned with business objectives.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="3">
<li ><span >Idea Management & Innovation Pipeline</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Facilitate idea generation activities and innovation campaigns across the organization.</span></li>
<li ><span >Support the management of idea repositories and innovation databases.</span></li>
<li ><span >Assist in evaluating and prioritizing ideas based on business value and feasibility.</span></li>
<li ><span >Support the management and continuous enhancement of the Ideas Bank to capture, evaluate, prioritize, and monitor innovative ideas.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="4">
<li ><span >Innovation Assessment & Validation</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Conduct research and analysis to assess innovative concepts, solutions, and opportunities.</span></li>
<li ><span >Support idea validation, proof-of-concept activities, and pilot initiatives.</span></li>
<li ><span >Prepare recommendations and insights to support investment decisions.</span></li>
<li ><span >Support the assessment and validation of new concepts, prototypes, and Minimum Viable Products (MVPs) to identify opportunities worthy of investment.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="5">
<li ><span >Stakeholder Engagement & Collaboration</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Collaborate with internal and external stakeholders to identify innovation opportunities.</span></li>
<li ><span >Support cross-functional teams in addressing business challenges through innovation methodologies.</span></li>
<li ><span >Facilitate workshops, meetings, and innovation-focused engagement activities.</span></li>
<li ><span >Collaborate with internal and external partners to identify innovation opportunities and support innovation ecosystem initiatives.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="6">
<li ><span >Innovation Capability Development</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Contribute to the promotion of innovation awareness and best practices across the organization.</span></li>
<li ><span >Support the delivery of innovation workshops, training sessions, and knowledge-sharing activities.</span></li>
<li ><span >Facilitate innovation workshops, ideation sessions, and design thinking activities to promote innovation culture and employee engagement.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="7">
<li ><span >Performance Monitoring & Reporting</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Assist in defining and monitoring innovation performance indicators and success measures.</span></li>
<li ><span >Analyze innovation-related data and prepare management reports and presentations.</span></li>
<li ><span >Provide insights and recommendations to enhance program performance and impact.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="8">
<li ><span >Innovation Research, Intellectual Property & Enablement</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Conduct market research, trend analysis, and benchmarking activities related to innovation practices.</span></li>
<li ><span >Monitor emerging technologies, innovation frameworks, and industry developments.</span></li>
<li ><span >Prepare advisory reports and recommendations based on research findings.</span></li>
<li ><span >Support the identification of innovations and inventions with potential intellectual property value.</span></li>
<li ><span >Coordinate with relevant stakeholders regarding patent registration and intellectual property requirements.</span></li>
<li ><span >Support showcasing innovation capabilities through visits, events, conferences, and customer engagements.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="9">
<li ><span >Policies, Processes & Procedures</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</span></li>
<li ><span >Comply with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="10">
<li ><span >Information Security</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.</span></li>
</ul>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="2" valign="top">
<p ><strong><span >JOB SPECIFICATIONS</span></strong></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Academic and professional qualifications</span></strong></p>
</td>
<td valign="top">
<ul >
<li ><span >Bachelor’s degree in business administration, Management, Innovation Management, Strategy, Engineering, Information Technology, or a related discipline.</span></li>
</ul>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Years and Nature of Experience</span></strong></p>
</td>
<td valign="top">
<ul >
<li ><span >4-6 years of relevant experience in innovation, strategy, business consulting, transformation, business analysis, or related advisory functions.</span></li>
<li ><span >Experience supporting innovation programs, workshops, idea management, research initiatives, or strategic projects.</span></li>
<li ><span >Demonstrated ability to engage stakeholders, conduct analysis, and develop actionable recommendations.</span></li>
</ul>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="3" valign="top">
<p ><strong><span >VERSION TRACKING</span></strong></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Prepared by:</span></strong></p>
</td>
<td colspan="2" valign="top">
<p > </p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >First review by:</span></strong></p>
</td>
<td colspan="2" valign="top">
<p > </p>
</td>
</tr>
<tr>
<td rowspan="3">
<p ><strong><span >Approved by:</span></strong></p>
</td>
<td valign="top">
<p ><strong><span >Name</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Signature</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Date</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
<p > </p>
<p > </p>
</span>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong>About the Role</strong></p><br>
<p>The Manager of Enterprise Applications and Integration is a strategic and operational leader responsible for the vision, delivery, and optimization of the university’s core institutional platforms. Operating within a complex higher education ecosystem, this role oversees the technical teams managing critical systems like SAP Enterprise Resource Planning (ERP), the Student Information System (SIS), Learning Management System (LMS), and Customer Relationship Management (CRM), as well as overseeing software development and integration. The Manager works in partnership with business leaders to ensure these applications are secure, modern, seamlessly integrated, and directly supportive of KAUST’s research excellence, student success, faculty teaching, and administrative efficiency. It provides people leadership for specialist teams, including the Integration Engineering Lead, while remaining technically credible and accountable for modern architecture, Agile/DevOps delivery and continuous improvement.</p><br>
<p><strong>Responsibilities</strong></p><br>
<ul>
<li>Shape the enterprise application roadmap in partnership with the relevant business owners, transitioning legacy, on-premise university systems to modern, agile SaaS platforms that enable business strategy and objectives.</li>
<li>Direct complex vendor partnerships, managing negotiations, service level agreements (SLAs), and system integrators for major institutional platforms (e.g., Ellucian, SAP, Microsoft, Blackboard).</li>
<li>Champion data democratisation, ensuring enterprise systems break down data silos between academic, financial, and student affairs departments.</li>
<li>Act as the strategic partner of business owners including the Registrar, Chief Financial Officer, Chief People Officer, Vice-Presidents and their key Directors, working with them to translate their business strategy and objectives into the enterprise application roadmap.</li>
<li>Modernize delivery frameworks, safely shifting the team from traditional waterfall deployment cycles to product-led, agile, and DevOps methodologies appropriate to complex enterprise applications.</li>
<li>Enforce robust application lifecycle management, including automated testing, strict release management, and planned maintenance windows that align with the academic calendar.</li>
<li>Partner with key internal stakeholders such as the Chief Information Security Officer (CISO) and Enterprise Architecture to secure highly sensitive institutional data, maintaining strict compliance with regulations like PDPL, NCA directives, institutional data governance policies, enterprise architecture principles, standards and patterns as appropriate.</li>
<li>Directly lead, mentor, and inspire a diverse team of application specialists, analysts, developers, and database administrators.</li>
<li>Orchestrate team upskilling initiatives, intentionally pivoting staff competencies away from legacy systems and toward modern cloud-based administration, SAP integrations, and Microsoft cloud architectures.</li>
<li>Establish clear work allocation approaches, team goals, and transparent accountability frameworks, ensuring the team operates with a transparent, high-velocity, service-oriented mindset.</li>
<li>Partner with other IT teams to foster a transparent, psychological safe, and collaborative culture, breaking down existing technical sub-silos, fostering a growth mindset and a high performing team.</li>
</ul>
<p><strong>Qualifications</strong></p><br>
<ul>
<li>Essential: Bachelor's degree in computer science, information systems, software engineering, data/technology management or an equivalent combination of qualifications and relevant experience.</li>
<li>Preferable: Professional certification or equivalent experience in enterprise architecture, cloud platforms, Agile/DevOps, IT service management, SAP or integration technologies.</li>
</ul>
<p><strong>Required Skills</strong></p><br>
<ul>
<li>Demonstrated capability in building, scaling, and managing technical application teams, ideally during periods of technological migration or structural change.</li>
<li>Demonstrated capability in managing financial resources, significant budgets and high value contracts.</li>
<li>Strong communication skills with a proven ability to communicate complex business, technical and risk issues clearly to executives, business stakeholders and technical teams, and build trusted partnerships across KAUST.</li>
<li>Strong vendor management and engagement skills, with a track record of managing complex vendor relationships, vendor roadmaps, contracts and SLA’s, holding vendors and service providers accountable for outcomes.</li>
</ul> <p><strong>Preferred Skills</strong></p><br> <ul>
<li>Practical knowledge of Ellucian Banner (SaaS or on-premise), with a preference for candidates who have led or participated in a full-lifecycle Banner implementation.</li>
<li>Deep understanding of SAP environments (ECC or S/4HANA) and how finance/HR modules intersect with academic administrative data.</li>
<li>Foundational understanding of Blackboard Learn configurations, building blocks, and LTI integrations.</li>
<li>Strong familiarity with Microsoft Azure, M365, and Power Platform for identity management (SSO), productivity, and lightweight automation.</li>
</ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p>Proudly recognized as a Great Place to Work , we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived by buyers, analysts, media, and the broader market is a strategic asset. This role owns that perception. We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we re more than just communicators we re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary! Meet the team! The main aim of our Sales team is to drive revenue while acting as trusted consultants to our customers. Our team is made up of experts in account management, business development, and customer service. We work closely with other departments to ensure our products and services meet the needs of our customers. If you have a track record of success in sales, enjoy building relationships, and have a passion for helping others, we want you on our team. As a Key Account Manager, you will build and maintain strong relationships with strategic enterprise customers while driving business growth. You will be responsible for managing key accounts, understanding customers' business objectives, identifying growth opportunities, and delivering value through our solutions. You will serve as a trusted advisor to executive stakeholders, develop strategic account plans, and collaborate with cross-functional teams to ensure customer success, retention, and revenue growth. This role requires exceptional relationship management, strategic thinking, and strong commercial acumen to achieve business objectives and maximize long-term customer value. Help us shape the future of communications by: Managing and growing a portfolio of enterprise customers. Developing trusted relationships with key stakeholders and executive sponsors. Creating and executing strategic account plans. Identifying opportunities for account expansion through additional products and services. Conducting regular business reviews and ensuring customer satisfaction. Collaborating with Customer Success and other internal teams to maximize customer value. Maintaining accurate account plans, forecasts, and CRM records. Identifying opportunities to expand business within existing accounts. Building relationships with prospective enterprise customers through networking, referrals, and industry engagement. Leading commercial discussions and solution presentations. Preparing proposals, negotiating contracts, and supporting the sales process through deal closure. Contributing to achieving the team s revenue and growth objectives.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum of 6 years of experience in Enterprise Sales, Key Account Management, or Strategic Account Management.</li><li>Bachelor's degree in Business, Marketing, Engineering, or a related field.</li><li>Experience in SaaS, CPaaS, Cloud, AI, or other enterprise technology solutions.</li><li>Proven track record of managing enterprise customers and driving revenue growth.</li><li>Strong business development and solution-selling capabilities.</li><li>Demonstrated experience in executive stakeholder management and strategic account planning.</li><li>Excellent negotiation, communication, and presentation skills.</li><li>Ability to identify growth opportunities, manage sales pipelines, and achieve commercial targets.</li><li>Experience collaborating with cross-functional teams to deliver customer success.</li><li>Craft and Toolkit: Proficiency in CRM platforms such as Salesforce, HubSpot, Microsoft Dynamics, or equivalent.</li><li>Strong forecasting and pipeline management skills.</li><li>Data analysis and reporting to support account growth and business decisions.</li><li>Strategic planning and account growth management.</li><li>Proposal development and commercial documentation.</li><li>Commercial acumen with the ability to develop customer-centric solutions.</li><li>Customer relationship management (CRM) best practices, including customer retention and expansion strategies.</li><li>Character Traits: Analytical thinking and problem-solving approach problems clearly, use data, and find solutions.</li><li>Ownership and accountability take responsibility and follow projects through to completion.</li><li>Communication explain ideas clearly and listen to others across teams.</li><li>Collaboration work well with others and support team goals.</li><li>Adaptability and learning adjust to change and keep learning new skills or tools.</li><li>Mentorship and knowledge sharing help others grow and share what you know.</li><li>Resilience stay calm under pressure and handle setbacks constructively.</li><li>Quality and attention to detail do work carefully and strive for improvement.</li><li>Advocacy and innovation encourage best practices, efficiency, and new ideas</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Proudly recognized as a Great Place to Work®, we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived — by buyers, analysts, media, and the broader market — is a strategic asset. This role owns that perception.</span></p><br><p><span>We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we’re more than just communicators—we’re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary!</span></p><br><p><strong>Meet the team!</strong></p><br><p><span>The main aim of our Sales team is to drive revenue while acting as trusted consultants to our customers. Our team is made up of experts in account management, business development, and customer service. We work closely with other departments to ensure our products and services meet the needs of our customers. If you have a track record of success in sales, enjoy building relationships, and have a passion for helping others, we want you on our team.</span></p><br><p><span>As a Key Account Manager, you will build and maintain strong relationships with strategic enterprise customers while driving business growth. You will be responsible for managing key accounts, understanding customers' business objectives, identifying growth opportunities, and delivering value through our solutions. You will serve as a trusted advisor to executive stakeholders, develop strategic account plans, and collaborate with cross-functional teams to ensure customer success, retention, and revenue growth. This role requires exceptional relationship management, strategic thinking, and strong commercial acumen to achieve business objectives and maximize long-term customer value.</span></p><br><p><strong>Help us shape the future of communications by:</strong></p><br><ul><li><p><span>Managing and growing a portfolio of enterprise customers.</span></p><br></li><li><p><span>Developing trusted relationships with key stakeholders and executive sponsors.</span></p><br></li><li><p><span>Creating and executing strategic account plans.</span></p><br></li><li><p><span>Identifying opportunities for account expansion through additional products and services.</span></p><br></li><li><p><span>Conducting regular business reviews and ensuring customer satisfaction.</span></p><br></li><li><p><span>Collaborating with Customer Success and other internal teams to maximize customer value.</span></p><br></li><li><p><span>Maintaining accurate account plans, forecasts, and CRM records.</span></p><br></li><li><p><span>Identifying opportunities to expand business within existing accounts.</span></p><br></li><li><p><span>Building relationships with prospective enterprise customers through networking, referrals, and industry engagement.</span></p><br></li><li><p><span>Leading commercial discussions and solution presentations.</span></p><br></li><li><p><span>Preparing proposals, negotiating contracts, and supporting the sales process through deal closure.</span></p><br></li><li><p><span>Contributing to achieving the team’s revenue and growth objectives.</span></p><br></li></ul><br><p><strong>What you will bring:</strong></p><br><ul><li><p><span>Minimum of 6 years of experience in Enterprise Sales, Key Account Management, or Strategic Account Management.</span></p><br></li><li><p><span>Bachelor's degree in Business, Marketing, Engineering, or a related field.</span></p><br></li><li><p><span>Experience in SaaS, CPaaS, Cloud, AI, or other enterprise technology solutions.</span></p><br></li><li><p><span>Proven track record of managing enterprise customers and driving revenue growth.</span></p><br></li><li><p><span>Strong business development and solution-selling capabilities.</span></p><br></li><li><p><span>Demonstrated experience in executive stakeholder management and strategic account planning.</span></p><br></li><li><p><span>Excellent negotiation, communication, and presentation skills.</span></p><br></li><li><p><span>Ability to identify growth opportunities, manage sales pipelines, and achieve commercial targets.</span></p><br></li></ul><ul><li><p><span>Experience collaborating with cross-functional teams to deliver customer success.</span></p><br></li></ul><p><strong><span><span>Craft and Toolkit:</span></span></strong></p><br><ul><li><p><span>Proficiency in CRM platforms such as Salesforce, HubSpot, Microsoft Dynamics, or equivalent.</span></p><br></li><li><p><span>Strong forecasting and pipeline management skills.</span></p><br></li><li><p><span>Data analysis and reporting to support account growth and business decisions.</span></p><br></li><li><p><span>Strategic planning and account growth management.</span></p><br></li><li><p><span>Proposal development and commercial documentation.</span></p><br></li><li><p><span>Commercial acumen with the ability to develop customer-centric solutions.</span></p><br></li><li><p><span>Customer relationship management (CRM) best practices, including customer retention and expansion strategies.</span></p><br></li></ul><p><strong><span><span>Character Traits:</span></span></strong></p><br><ul><li><p><span>Analytical thinking and problem-solving – approach problems clearly, use data, and find solutions.</span></p><br></li><li><p><span>Ownership and accountability – take responsibility and follow projects through to completion.</span></p><br></li><li><p><span>Communication – explain ideas clearly and listen to others across teams.</span></p><br></li><li><p><span>Collaboration – work well with others and support team goals.</span></p><br></li><li><p><span>Adaptability and learning – adjust to change and keep learning new skills or tools.</span></p><br></li><li><p><span>Mentorship and knowledge sharing – help others grow and share what you know.</span></p><br></li><li><p><span>Resilience – stay calm under pressure and handle setbacks constructively.</span></p><br></li><li><p><span>Quality and attention to detail – do work carefully and strive for improvement.</span></p><br></li><li><p><span>Advocacy and innovation – encourage best practices, efficiency, and new ideas</span></p><br></li></ul><p><strong><span>As a Unifone you’ll receive a range of benefits:</span></strong></p><br><ul><li><p><span>Competitive salary and bonus</span></p><br></li><li><p><span>Unifonic share scheme (we are all owners!)</span></p><br></li><li><p><span>30 holiday days after the first anniversary</span></p><br></li><li><p><span>Your Birthday off!</span></p><br></li><li><p><span>Spend up to 25 days per year working from anywhere in the world!</span></p><br></li><li><p><span>Paid leave for new parents</span></p><br></li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Accenture</b></p><br><br><p>Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 786,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $70 billion in FY25 revenue. Visit us at accenture.com.</p><br><br><br><p><b>Job Summary:</b></p><br><br><p>AI Solution Delivery Manager, you will be responsible for creating (fully Handson) and delivering AI Solutions. You will guide and lead the execution of artificial intelligence transformation projects, ensuring alignment with strategic goals. You are expected to be a subject matter expert, collaborate and manage the team to perform effectively, take responsibility for team decisions, engage with multiple teams, and contribute to key decisions. Providing solutions to problems that apply across multiple teams is a critical part of this role. Master proficiency in AI & Data Solution Architecture is required. Expert proficiency in AI & Data Platforms Strategy is recommended. Intermediate proficiency in Organizational Design, advanced proficiency in Artificial Intelligence (AI) and AI & Data Operating Model, along with expert proficiency in AI Adoption, are suggested.</p><br><br><p>Develop comprehensive strategies to drive artificial intelligence transformation initiatives and ensure their successful implementation.</p><br><br><p>Collaborate closely with cross-functional teams to align artificial intelligence solutions with organizational objectives and cultural considerations.</p><br><br><p>Analyze complex challenges and design innovative approaches that enhance the effectiveness and scalability of artificial intelligence projects.</p><br><br><p>Support the continuous improvement of artificial intelligence frameworks by integrating emerging technologies and best practices.</p><br><br><p>Facilitate knowledge sharing and foster a collaborative environment to elevate team capabilities and project outcomes. </p><br><br><br><p><b>Key Roles and Responsibilities:</b></p><br><br><ul><li><b>AI Transformation & Delivery</b></li></ul><ul><li>Lead end-to-end delivery of AI/ML solutions for public sector clients, from requirements through production and operationalization.</li><li>Develop and implement AI transformation strategies aligned with national government priorities and strategic objectives.</li><li>Design scalable, production-grade AI architectures leveraging the full ML spectrum — GenAI, NLP, LLMs, Computer Vision, and Simulation.</li><li>Contribute hands-on to model development, pipeline engineering, API design, and platform integration.</li></ul><br><ul><li><b>Team Leadership & Stakeholder Engagement</b></li></ul><ul><li>Lead and manage a multi-disciplinary AI/Data team; take accountability for team decisions, delivery quality, and individual growth.</li><li>Serve as the primary AI technical point of contact for senior government stakeholders, facilitating workshops, technical reviews, and executive presentations.</li><li>Collaborate with cross-functional teams — data engineers, cloud architects, and business analysts — to align solutions with client objectives.</li><li>Engage across the broader Accenture delivery network, contributing to decisions that span multiple teams and workstreams.<br> </li></ul><ul><li><b>Solution Architecture & Operating Model</b></li></ul><ul><li>Own and govern the AI & Data solution architecture, defining platform strategy, cloud AI/ML service selection, and MLOps pipeline design.</li><li>Contribute to AI & Data Operating Model design, ensuring government clients can sustain and extend AI capabilities independently post-engagement.</li><li>Analyze complex public sector challenges and design innovative, scalable AI approaches that drive measurable impact.<br> </li></ul><ul><li><b>Continuous Improvement & AI Adoption</b></li></ul><ul><li>Drive AI adoption by designing change management and enablement approaches that accelerate value realization within client organizations.</li><li>Integrate emerging technologies and best practices to continuously improve AI frameworks and delivery standards.</li><li>Contribute to Accenture's AI & Data practice through thought leadership, reusable asset development, and internal capability building.</li></ul><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p ></p>
<p ><strong><span >Job Description</span></strong></p>
<div align="center">
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="7">
<p ><strong><span >OVERVIEW</span></strong></p>
</td>
</tr>
<tr>
<td >
<p ><strong><span >Job Title</span></strong></p>
</td>
<td >
<p ><span >Senior Developer</span></p>
</td>
<td >
<p ><strong><span >Job Code</span></strong></p>
</td>
<td colspan="2">
<p ><span >-</span></p>
</td>
<td >
<p ><strong><span >Grade</span></strong></p>
</td>
<td >
<p ><span >I2</span></p>
</td>
</tr>
<tr>
<td >
<p ><strong><span >Group</span></strong></p>
</td>
<td >
<p ><span >Government product</span></p>
</td>
<td >
<p ><strong><span >Division</span></strong></p>
</td>
<td colspan="4" valign="top">
<p ><span >Technology Division</span></p>
</td>
</tr>
<tr>
<td >
<p ><strong><span >Department</span></strong></p>
</td>
<td valign="top">
<p ><span >Design Sys & BI</span></p>
</td>
<td colspan="2">
<p ><strong><span >Unit</span></strong></p>
</td>
<td colspan="3">
<p ><span >-</span></p>
</td>
</tr>
<tr>
<td > </td>
<td > </td>
<td > </td>
<td > </td>
<td > </td>
<td > </td>
<td > </td>
</tr>
</tbody>
</table>
</div>
<p > </p>
<div align="center">
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td valign="top">
<p ><strong><span >ROLE PURPOSE</span></strong></p>
<p ><em><span >The aim is to state the overall significance of the job from the organization's perspective.</span></em></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><span >The role exists to execute software quality practices that support the delivery of high-quality software products in alignment with customer requirements, testing standards, and Elm's policies and procedures. The Senior Engineer contributes to software reliability by designing and executing test cases, identifying and documenting defects, coordinating with development teams, and providing accurate testing reports that support effective resolution, product quality, and continuous improvement.</span></p>
</td>
</tr>
</tbody>
</table>
</div>
<p > </p>
<div align="center">
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="2" valign="top">
<p ><strong><span >KEY ACCOUNTABILITIES & ACTIVITIES</span></strong></p>
<p ><em><span >This section describes the principal outputs required from the job.</span></em></p>
</td>
</tr>
</tbody>
<thead>
<tr>
<td >
<p ><strong><span >Key Accountabilities</span></strong></p>
</td>
<td valign="top">
<p ><strong><span >Key Activities</span></strong></p>
</td>
</tr>
</thead>
<tbody>
<tr>
<td >
<p ><span >1. Test Design & Planning</span></p>
</td>
<td valign="top">
<ul >
<li ><span >Apply functional and non-functional testing of software applications in accordance with established test plans, procedures, and quality standards.</span></li>
<li ><span >Contribute to the preparation and review of test cases and test scripts using proper testing techniques.</span></li>
<li ><span >Ensure test coverage reflects functional and non-functional requirements to support the delivery of high-quality software products.</span></li>
</ul>
</td>
</tr>
<tr>
<td >
<p ><span >2. Test Execution</span></p>
</td>
<td valign="top">
<ul >
<li ><span >Execute test cases and test scripts accurately to validate software functionality, reliability, and compliance with requirements.</span></li>
<li ><span >Prepare test data covering different scenarios and edge cases to support comprehensive testing.</span></li>
<li ><span >Record test results and testing observations clearly to support issue resolution and quality assurance activities.</span></li>
</ul>
</td>
</tr>
<tr>
<td >
<p ><span >3. Defect Identification & Reporting</span></p>
</td>
<td valign="top">
<ul >
<li ><span >Identify, document, and report software defects with clear descriptions, severity, impact, and steps to reproduce.</span></li>
<li ><span >Capture expected and observed behavior, relevant screenshots, logs, and supporting evidence in the defect tracking system.</span></li>
<li ><span >Prioritize reported defects based on severity, business impact, and project timelines.</span></li>
</ul>
</td>
</tr>
<tr>
<td >
<p ><span >4. Defect Management & Retesting</span></p>
</td>
<td valign="top">
<ul >
<li ><span >Review and analyze reported defects to understand their nature, impact, and implications on software quality.</span></li>
<li ><span >Work closely with development teams to reproduce reported defects in controlled environments and support timely resolution.</span></li>
<li ><span >Perform retesting of resolved defects and validate fixes to ensure issues are effectively addressed.</span></li>
</ul>
</td>
</tr>
<tr>
<td >
<p ><span >5. Test Documentation & Reporting</span></p>
</td>
<td valign="top">
<ul >
<li ><span >Create and maintain accurate test documentation, including test cases, test scripts, test data, and defect records.</span></li>
<li ><span >Prepare testing reports, including test execution summaries, defect tracking reports, quality metrics, and testing status updates.</span></li>
<li ><span >Provide timely and accurate updates on testing activities, progress, and outcomes to relevant stakeholders.</span></li>
</ul>
</td>
</tr>
<tr>
<td >
<p ><span >6. Requirements & Quality Review Support</span></p>
</td>
<td valign="top">
<ul >
<li ><span >Collaborate with developers, business analysts, and project managers to understand software requirements and specifications.</span></li>
<li ><span >Participate in reviews, discussions, and meetings to provide insights and feedback on software quality.</span></li>
<li ><span >Support the alignment of testing activities with customer requirements, project objectives, and quality expectations.</span></li>
</ul>
</td>
</tr>
<tr>
<td >
<p ><span >7. Cross-functional Collaboration</span></p>
</td>
<td valign="top">
<ul >
<li ><span >Coordinate with cross-functional teams to support effective testing, issue clarification, and defect resolution.</span></li>
<li ><span >Communicate testing progress, test results, identified issues, and quality risks clearly to stakeholders.</span></li>
<li ><span >Support knowledge sharing with internal teams to promote consistent quality practices and testing standards.</span></li>
</ul>
</td>
</tr>
<tr>
<td >
<p ><span >8. Quality Improvement & Testing Practices</span></p>
</td>
<td valign="top">
<ul >
<li ><span >Identify opportunities to improve testing processes, test documentation, defect management, and reporting practices.</span></li>
<li ><span >Apply established testing standards and proper quality techniques to strengthen software reliability and delivery outcomes.</span></li>
<li ><span >Contribute to continuous improvement initiatives that enhance product quality, testing efficiency, and stakeholder confidence.</span></li>
</ul>
</td>
</tr>
<tr>
<td >
<p ><span >9. Policies, Processes & Procedures</span></p>
</td>
<td valign="top">
<ul >
<li ><span >Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</span></li>
<li ><span >Comply with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.</span></li>
</ul>
</td>
</tr>
<tr>
<td >
<p ><span >10. Information Security</span></p>
</td>
<td valign="top">
<ul >
<li ><span >Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.</span></li>
</ul>
</td>
</tr>
</tbody>
</table>
</div>
<p > </p>
<div align="center">
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="2">
<p ><strong><span >JOB SPECIFICATIONS</span></strong></p>
</td>
</tr>
<tr>
<td >
<p ><strong><span >Academic and professional qualifications</span></strong></p>
</td>
<td >
<ul >
<li ><span >BSc in Computer Science, Software Engineering, Information Technology, or a related field.</span></li>
</ul>
</td>
</tr>
<tr>
<td >
<p ><strong><span >Years and Nature of Experience</span></strong></p>
</td>
<td >
<ul >
<li ><span >2 - 4 years of relevant experience in a related industry.</span></li>
</ul>
</td>
</tr>
</tbody>
</table>
</div>
<p > </p>
<div align="center">
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="3">
<p ><strong><span >VERSION TRACKING</span></strong></p>
</td>
</tr>
<tr>
<td >
<p ><strong><span >Prepared by:</span></strong></p>
</td>
<td colspan="2">
<p > </p>
</td>
</tr>
<tr>
<td >
<p ><strong><span >First review by:</span></strong></p>
</td>
<td colspan="2">
<p > </p>
</td>
</tr>
<tr>
<td rowspan="3">
<p ><strong><span >Approved by:</span></strong></p>
</td>
<td >
<p ><strong><span >Name</span></strong></p>
</td>
<td >
<p > </p>
</td>
</tr>
<tr>
<td >
<p ><strong><span >Signature</span></strong></p>
</td>
<td >
<p > </p>
</td>
</tr>
<tr>
<td >
<p ><strong><span >Date</span></strong></p>
</td>
<td >
<p > </p>
</td>
</tr>
</tbody>
</table>
</div>
<p > </p>
</span>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><strong>1. Laboratory Oversight & Operations</strong></span>
<ul>
<li>Supervise and coordinate daily QC testing activities within the Raw Materials section.</li>
<li>Plan, schedule, and allocate routine and non-routine testing to meet material release timelines.</li>
<li>Ensure timely analysis and approval of raw materials to support uninterrupted manufacturing operations.</li>
<li>Monitor laboratory housekeeping, safety practices, and compliance with EHS requirements.</li>
<li>Ensure the availability, calibration, qualification, and proper maintenance of analytical instruments used for raw material testing (e.g., FTIR, Raman, UV-Vis, HPLC, GC, and wet chemistry).</li>
</ul>
<span><strong>2. Review, Approval & Data Integrity</strong></span>
<ul>
<li>Review and approve raw data, analytical results, specifications, Certificates of Analysis (COAs), and test reports.</li>
<li>Ensure compliance with ALCOA+ data integrity principles across all laboratory records and electronic systems.</li>
<li>Review and approve transactions and analytical results in SAP/LIMS, ensuring accurate maintenance of vendor-related data.</li>
<li>Perform trend analysis of raw material and water testing results to identify recurring issues and opportunities for improvement.</li>
<li>Maintain and periodically review the approved raw material vendor list.</li>
</ul>
<span><strong>3. Quality & Compliance</strong></span>
<ul>
<li>Ensure compliance with current Good Manufacturing Practices (cGMP), Good Laboratory Practices (GLP), Good Documentation Practices (GDP), ICH guidelines, pharmacopeial requirements (USP/EP), and internal SOPs.</li>
<li>Maintain inspection readiness and participate in internal and external regulatory audits (e.g., FDA, EMA, SFDA, WHO).</li>
<li>Investigate and document Out-of-Specification (OOS), Out-of-Trend (OOT), deviations, and non-conformances, ensuring timely closure with effective CAPAs.</li>
<li>Support the implementation, maintenance, and continuous improvement of the Quality Management System (QMS).</li>
<li>Participate in supplier qualification and requalification activities, including vendor audits, COA verification, and supplier performance monitoring.</li>
</ul>
<span><strong>4. Documentation & SOP Management</strong></span>
<ul>
<li>Oversee the preparation, review, approval, issuance, and periodic revision of SOPs, analytical methods, logbooks, forms, and templates.</li>
<li>Ensure all QC documentation is accurate, complete, controlled, and fully traceable.</li>
<li>Prepare and review analytical reports and provide QC documentation to support Regulatory Affairs submissions.</li>
<li>Ensure documentation practices comply with data integrity requirements and support audit readiness.</li>
</ul>
<span><strong>5. People Management & Training</strong></span>
<ul>
<li>Lead, mentor, supervise, and evaluate QC analysts within the Raw Materials section.</li>
<li>Ensure effective onboarding, technical training, competency assessments, and continuous professional development of laboratory personnel.</li>
<li>Conduct performance evaluations, support succession planning, and address employee performance and conflict resolution as required.</li>
<li>Foster a culture of quality, accountability, teamwork, and continuous improvement.</li>
<li>Maintain audit readiness by ensuring ongoing staff training in data integrity, GMP, and regulatory compliance.</li>
</ul>
<span><strong>6. Continuous Improvement & Performance Management</strong></span>
<ul>
<li>Drive laboratory efficiency through continuous improvement initiatives, including Lean, Six Sigma, automation, and digitalization projects.</li>
<li>Establish, monitor, analyze, and report Quality Control Key Performance Indicators (KPIs).</li>
<li>Promote cost awareness and optimize laboratory resources to improve productivity and operational efficiency.</li>
<li>Identify opportunities to streamline laboratory processes while maintaining compliance, quality, and data integrity.</li>
</ul><br><span><strong>Qualifications & Experience</strong></span>
<ul>
<li>Bachelor's degree in Pharmacy, Chemistry, or a related scientific discipline (Master's degree preferred).</li>
<li>13–15 years of Quality Control experience in the pharmaceutical industry, including a minimum of 5 years in a supervisory or leadership role.</li>
<li>Extensive knowledge of pharmacopeial requirements (USP, EP, BP, and JP) related to raw material testing.</li>
<li>Hands-on experience with analytical techniques used for raw material testing, including FTIR, Raman spectroscopy, UV/Vis spectrophotometry, HPLC, GC, wet chemistry, and pharmacopeial identification and assay methods.</li>
<li>Thorough understanding of current Good Manufacturing Practices (cGMP), Good Laboratory Practices (GLP), Good Documentation Practices (GDP), ICH guidelines, and regulatory inspection requirements.</li>
<li>Proficiency in SAP, LIMS, and electronic laboratory documentation and data management systems.</li>
<li>Demonstrated experience in regulatory inspections, audit preparation, supplier qualification, and quality risk management.</li>
<li>Strong analytical, problem-solving, and decision-making skills with the ability to manage multiple priorities in a GMP-regulated environment.</li>
<li>Excellent leadership, communication, coaching, and cross-functional collaboration skills.</li>
<li>Proven ability to drive continuous improvement initiatives and effectively manage laboratory performance through quality metrics and KPIs.</li>
</ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
Role Profile: Corporate Communications Manager Location: Dammam, KSAReporting Structure Reporting to HR Shared Services Director<br><br>Overview This role is entrusted with responsibility to drive, manage, and deliver external and internal communications in accordance with the overall strategic communications plan. To develop effective communications that enable all stakeholders to comprehend and be aware of our corporate strategy, business objectives and priorities, thought leadership and value proposition, brand identity and promise, corporate social responsibility & partnerships, employee engagement and organizational changes<br>This individual will be working independently while collaborating with business leaders and internal functional leads to ensure strategic and operational alignment for all aspects of communications and joint hands in amplifying and elevating business and presence in the region.<br>Your Job Functions (Duties & Responsibilities) Designing and executing an integrated communications program across the company. Taking charge in driving, supporting and advising on internal and external communications, including communications planning, media relations & agency, speaking opportunities, events & sponsorships, marketing partnership to support business development, business merger & acquisitions support including JVs and partnerships, communications channels selection & media monitoring, budgeting & expenditure, and report management.<br>Internal Communications / Employee Communications Implement a regional employee communications plan that strengthens culture and employee engagement by keeping employees informed and engaged with clear, purposeful, and strategic content. Support management, business leaders and functional leads in:Identifying needs, objectives, and strategies for development of internal communications, including but not limited to key business issues (e.g., crisis communications), key business transformation, and organizational change management projects. Developing internal communications that focuses on clear, concise, consistent, timely and effective messaging for employees to keep them abreast of company plan and direction, management message, as well as key organizational and functional announcement (e.g. HR, HSSE, Ethics & Compliance, Business Development, Marketing, etc) to cater for the target regional market units and audience. Drafting of scripts, speeches, correspondences, and presentation materials to best serve the needs and purpose of internal communications. Plan, conceptualize, propose and implement appropriate delivery channel and feedback mechanism, be it through virtual, digital or otherwise, such as Townhalls, coffee chats, video production, social media platforms such as Viva engage, email, newsletter, events, functions, and so on. Assist as conduit to cascade, promote and disseminate appropriate internal communication from Company to ensure alignment with the strategy, consistent messaging, uphold brand identity, compliance with corporate guidelines such as gifts & sponsorships, foster common culture, identity and engagement, and upkeep positive brand positioning. Serve as a responsive, quality-focused, positive, and trusted partner for communications needs with all internal stakeholders throughout the region.<br><br>External Communications – Public/Media/Customer Relations<br>Manage and support the execution of external communications in accordance with the strategic communications plan, including authority & public relations, social & media relations, executive thought leadership, customer and business partnership, supply chain relations, crisis communications and global responsibility. Ensure alignment with the strategic direction across all the region’s external communications channels to ensure consistent messaging and positive brand positioning. Work collaboratively with internal teams to enhance efforts to generate favourable opinion about our market and positioning in the region, and garner local and regional media attention to bring about market thought leadership, positive brand image and drive business development opportunities. Support management, business leaders and functional leads in:Identifying needs, objectives, and strategies for development of external communications, including but not limited to key speaking opportunities, interviews, social media profiling, events, functions & sponsorships, business development, customer & business partnerships, marketing, branding, corporate social responsibility, crisis communications, and so on. Planning for industry/event speaking and keynote management opportunities, liaison with event organizers on all aspects of logistics, and preparation of the relevant draft and relevant background information. Developing external communications that focuses on clear, concise, consistent, timely and effective external best-in-class messages, interviews, correspondences, digital & social engagement, and presentation materials that cater for the target regional market units and audience. Work with the appointed PR agency to:Lead the preparation and distribution of company news and information to regional business and trade media outlets, and in development of media relations plans. Assist in establishing and maintaining positive relationships with media-on-media information request, gain positive coverage and promote leaders as market thought leadership and business development opportunities. Create thought leadership strategy for awareness in the media ensuring the overarching priorities are adhered to, to deliver a rolling momentum of media coverage and message penetration. Engage and manage external agencies, providing clear, concise, consistent, and top-quality drafts of press releases, scripts, speeches, interviews, messages, presentation materials and so on that are in congruent and alignment with regional and local messages Provide media training for business leaders and industry subject matter spokespeople Build and strengthen a personal network of regional/international media contacts Build strong collaboration with Business Development and Marketing team across the region to leverage, co-create and amplify impactful customer communications and customer stories through various platforms be it video, email, letters and personal interactions gearing towards customer satisfaction and generate potential business leads.<br>Social Media & Communication Management Keep abreast of key trends and industry issues to ensure timely and relevant interaction and adaptation. Autonomy with creation and posting to ensure momentum of company and industry content being distributed to internal and external stakeholders. Create employee awareness and ensure adhere to social media & External Communication policy to avoid pitfall in communication, adversity in brand impact and litigation issues.<br>Branding, Corporate Social Responsibility & Partnership Assist in supporting brand activation events and activities to elevate our brand awareness and positioning in the region and in alignment with the global brand to support our business objectives. Support in CSR and partnership initiatives, including stakeholders mapping and strategic partnerships for sustainable development demonstrable through our know -how to address and facilitate access to energy solutions for the larger community.<br>Qualifications & Skill Sets Bachelor’s degree in communications, Public Relations, Journalism, Marketing Communications or related field of study. Master’s Degree will be added advantage.7 + years of relevant deep work experience as professional communicator. Understanding of energy market and industry trends preferred. Proven end-to-end management experience, spanning both in depth and breadth in communications from planning, execution to delivery. Previous experience in agency with account management experience preferred. Experience in communications with more than one influencer type; media, bloggers, analysts, governments officials, and employees Strong proficiency in English and Arabic language. Outstanding presentation and communications skills, both written and spoken, deliver professionally with impact in appropriate content and context. Excellent copywriting, proof reading, editing, creative story-telling and consultative adv isory skills. Deep skill in Microsoft Office suite and digitally savvy in social media, social networking, intranet, forums, online collaboration, videography, graphical design, and analytical tools. Excellent portfolio of media relations and professional network with proven record in maintaining and sustaining close public and media relations. Good team player and an individual contributor with career ambition to take on higher roles and responsibilities in future. Possess strong business acumen, agility, and ability to navigate well in a highly matrixed organization. Motivated, self-driven with good work planning, organization, and time management skills. Proactive, ownership, results-oriented, sense of urgency, committed and highly dependable. Pleasant personality and disposition, professional etiquette, good emotional quotient, resilience, interpersonal relations, collaboration, and stakeholder engagement skills. Adaptive to cultural diversity and inclusivity. Ability to work in a fast-paced environment with tight timeline, strong planning, multi-tasking, prioritization, and negotiation skills is highly anticipated. Ability to deal with ambiguity and influence cross-function teams is highly important.
Engagement Details Job Title: Credit Cards Product Project Manager Client: Leading Bank in Saudi Arabia Employment Type: 6-Month Contract Location: Onsite in Riyadh, KSAExperience Level: 10-15 Years<br>Role Overview<br>Our client, a leading bank in Saudi Arabia, is seeking to onboard a Product Project Manager to support the Retail Credit Cards business in delivering strategic product launches, portfolio enhancements, and transformation initiatives. The candidate will be responsible for managing the end-to-end delivery of new products and product enhancements, ensuring successful execution across business, technology, operations, risk, compliance, finance, and marketing functions.<br>The ideal candidate will have extensive experience in product launch management within banking, cards, payments, or financial services and will be responsible for coordinating all launch dependencies from planning and business case development through go-live, market readiness, post-launch monitoring, and benefits realization.<br>Key Responsibilities Product Launch & Delivery Management Lead the end-to-end planning and execution of new product launches, portfolio enhancements, and strategic initiatives across the Retail Credit Cards portfolio. Develop and maintain integrated project plans, launch roadmaps, milestone trackers, and governance frameworks. Coordinate activities across product, technology, operations, risk, compliance, finance, and marketing teams to ensure delivery against timelines and business objectives. Market Readiness & Go-to-Market Execution Coordinate all launch readiness activities to ensure products are operationally, commercially, and technically prepared for market launch. Work closely with Product and Marketing teams to support customer propositions, launch campaigns, and go-to-market strategies. Develop launch checklists, readiness assessments, and post-launch monitoring frameworks to support successful product introductions. Business Case & Commercial Support Support the development of business cases, financial models, and investment proposals for new products and strategic initiatives. Track business case assumptions, implementation costs, and expected business benefits throughout the project lifecycle. Analyze customer adoption, portfolio growth, and commercial outcomes following launch and identify opportunities for optimization. Stakeholder Management & Cross-Functional Coordination Act as the central point of coordination between Product, Technology, Operations, Digital Banking, Risk, Compliance, Finance, Customer Experience, Marketing, and external partners. Drive alignment on project priorities, deliverables, resource requirements, dependencies, and launch timelines. Facilitate project forums, governance meetings, and stakeholder updates to ensure timely decision-making and issue resolution. Regulatory, Risk & Operational Readiness Coordinate approvals across Risk, Compliance, Legal, Fraud, Operations, and Regulatory teams. Ensure all launches comply with internal governance requirements and applicable regulatory standards. Support product due diligence, risk assessments, operational readiness reviews, and control validation activities. Performance Management & Reporting Monitor project progress, launch readiness status, and key delivery milestones. Prepare executive dashboards, steering committee packs, leadership presentations, and project status reports. Conduct post-launch reviews, lessons learned sessions, and benefits realization tracking to support continuous improvement.<br>Knowledge and Experience Bachelor's degree in Business, Finance, Economics, Engineering, or a related discipline; MBA preferred.10-15 years of experience in Product Management, Product Launch, Program Management, Cards, Payments, Digital Banking, or Financial Services. Strong understanding of cards, payments, retail banking products, and customer journeys. Experience managing end-to-end product launches, portfolio enhancements, and strategic programs. Knowledge of product development, launch management, and go-to-market processes. Familiarity with card issuing platforms, digital banking ecosystems, and operational workflows. Experience in business case development, financial modeling, and performance analysis. Understanding of regulatory, risk, compliance, and operational requirements applicable to banking and payments products. Proven experience working across multiple business and technology stakeholders in a regulated financial services environment.<br>Mandatory Skills Project management experience within the financial services, banking, cards, or payments industry. End-to-end product launch and delivery management expertise. Strong stakeholder management and cross-functional leadership capabilities. Experience coordinating multiple workstreams across business, technology, operations, risk, compliance, and marketing. Business case development, financial analysis, and commercial performance tracking. Governance, risk management, issue management, and escalation handling. Strong project planning, milestone tracking, and execution discipline. Excellent communication, presentation, and executive reporting skills. Advanced proficiency in Excel, Power Point, and project management tools. Strong analytical, problem-solving, and decision-making capabilities. Ability to manage multiple concurrent initiatives and deliver within tight timelines.
About Boxon Founded in 2007, Boxon has transformed from a boutique creative agency into a strategic branding and digital consultancy, with offices in Bahrain and Saudi Arabia.<br>For over 19 years, we have been at the forefront of high-profile brand initiatives, partnering with governments and prominent companies to navigate critical growth phases, including rebranding and restructuring. <br>We proudly serve a diverse clientele across the Gulf, including government agencies and key industries including Energy, Financial Services, Technology, Real Estate and Healthcare.<br>Our team of over 40 talented strategists, creatives, copywriters, and digital experts offers a comprehensive suite of in-house services. We specialise in crafting and revitalising brand identities that resonate powerfully in the marketplace, strategic communications that delivers impactful messaging, and digital solutions, including UX/UI design, web and app development, and social media management, that drives employee and customer engagement. <br>At Boxon, we develop brand stories and experiences that create meaningful connections and drive success for our clients. Partner with us to elevate your brand and achieve lasting impact. Crafting Strategies, Empowering Brands – That's what we do at Boxon.<br>Job Overview We are seeking an experienced Director of Business Growth to lead and drive Boxon’s growth initiatives in Saudi Arabia. The ideal candidate will identify new business opportunities, develop long-term partnerships, and design strategies to expand market presence. This role requires a strategic thinker with strong leadership skills and a proven track record in business development.<br>Responsibilities Leading business development efforts across Saudi Arabia with a clear focus on growth and long-term partnerships. Identifying new business opportunities and turning leads into lasting relationships. Building and maintaining strong connections with clients, partners, and key stakeholders. Developing proposals, delivering presentations, and negotiating deals at a senior level. Analyzing market trends and competitor activity to help us stay one step ahead. Collaborating with internal teams to ensure alignment across departments. Representing the company at events, networking functions, and client meetings. Identifying and mapping business strengths and customer needs. Researching business opportunities and viable income streams. Conduct market research to stay updated on industry trends, competitor activities, and customer needs. Analyze market needs and recommend new services and business offerings. Reporting on successes and areas needing improvements. Develop and implement business growth strategies tailored to the KSA market. Identify and allocate resources needed to achieve business growth objectives. Lead the set-up of Boxon's Saudi Arabia office, including resource planning and management of the business growth team. Recruit and hire members for the business growth team. Mentor and guide team members to ensure high performance. Set performance goals and monitor progress to drive business growth. Conduct performance reviews, providing constructive feedback and guidance for professional development. Support onboarding and training of new hires to ensure smooth integration into the team. Assist team members with career growth by identifying training opportunities and promoting skill development.<br>Required Skills Strong leadership and team management skills. Proven ability to drive business growth and establish long-term partnerships. A natural relationship-builder who knows how to earn trust and close deals Excellent communication, negotiation, and presentation skills A self-starter who’s comfortable taking ownership and driving initiatives Deep understanding of the Saudi and GCC business landscape Fluent in Arabic and English. Strong verbal and written communication skills.<br>Required Qualification Bachelor’s degree in Business, Marketing, Economics or related field6+ years of experience in business development, strategic partnerships, or sales. Strong track record in driving revenue and leading complex negotiations. Experience working in the Saudi market (and a good understanding of local business culture).<br>What We Offer Competitive salary and performance-based increment. Attractive commission, subject to meeting agreed targets. Opportunities for professional development and career growth. A dynamic and creative work environment with a collaborative team. Medical Health Insurance.
SANY Saudi Arabia is recruiting F&I Specialist – Equipment & Truck Financing for Jeddah<br>Job Overview We are seeking an experienced F&I Specialist – Equipment & Truck Financing to manage and support the financing process for equipment and truck sales. The successful candidate will work closely with the Sales Team, customers, and financial institutions to facilitate smooth financing transactions, provide suitable financial solutions, and contribute to sales growth and profitability. The role requires a strong understanding of financing products, financial analysis, customer relationship management, and applicable regulatory requirements. The ideal candidate will have experience in automotive, commercial vehicle, heavy equipment, or equipment financing.<br>Key Responsibilities<br>1. Financial Consultation Consult with customers regarding financing options for equipment and truck purchases. Assess customers' financial requirements and recommend appropriate financing solutions. Explain financing terms, repayment structures, interest rates, fees, and related products clearly and professionally. Support customers throughout the financing process and ensure a positive customer experience.<br>2. Financing & Loan Origination Manage the complete financing application process from initial application through approval and completion. Collect, review, and verify required customer and financial documentation. Liaise with banks, leasing companies, financial institutions, and other lending partners to obtain competitive financing terms. Follow up on pending applications, approvals, documentation, and disbursements to ensure timely transaction completion.<br>3. Sales Support & Business Development Work closely with the Sales Team to identify financing opportunities and increase the financing penetration rate. Provide sales teams with guidance and training on available financing products and F&I processes. Participate in customer meetings and sales negotiations when financing support is required. Develop strong relationships with financial institutions and financing partners to expand available financing solutions.<br>4. Compliance & Documentation Ensure all financing activities comply with applicable company policies, laws, regulations, and financial requirements. Maintain accurate and complete financing records and customer documentation. Ensure proper authorization and documentation are obtained before finalizing financing transactions. Maintain confidentiality and security of customer financial information.<br>5. Customer Service Provide professional and responsive support to customers throughout the financing and purchasing process. Address customer questions, concerns, and financing-related issues promptly. Maintain strong customer relationships and support repeat business and referrals.<br>6. Revenue & Profitability Optimization Develop and implement strategies to increase F&I revenue and profitability. Identify opportunities to cross-sell and upsell relevant financing products, insurance, warranties, service packages, and other approved value-added products. Monitor financing performance and identify opportunities to improve conversion rates and profitability.<br>7. Market Research & Reporting Monitor market trends, financing rates, competitor offerings, and developments within the equipment and truck financing industry. Maintain an understanding of customer financing needs and market conditions. Prepare regular reports on financing applications, approvals, conversion rates, revenue, and other relevant KPIs. Provide recommendations to management regarding financing products and commercial strategies.<br>Qualifications & Requirements Bachelor's degree in Finance, Business Administration, Accounting, Economics, or a related field.3–5 years of relevant experience in F&I, automotive financing, commercial vehicle financing, heavy equipment financing, banking, leasing, or a related field. Experience with equipment, truck, construction machinery, or commercial vehicle financing is highly preferred. Strong understanding of financial products, lending processes, credit assessment, and financing principles. Good knowledge of applicable financing regulations and compliance requirements. Strong negotiation, analytical, and problem-solving skills. Excellent customer relationship and sales skills. Strong communication and presentation skills. Fluent in both Arabic and English, written and spoken. Proficiency in Microsoft Office and relevant CRM/finance systems.<br>Key Competencies Financial Analysis & Credit Assessment F&I Product Knowledge Sales & Business Development Negotiation & Communication Customer Relationship Management Regulatory Compliance Revenue & Profitability Management Market & Competitor Analysis Problem Solving Attention to Detail<br>Key Performance Indicators (KPIs) Financing penetration/conversion rate Number and value of financed equipment and truck sales Financing revenue and profitability Loan/financing approval rate Average financing turnaround time Customer satisfaction F&I product penetration and upselling performance Quality and compliance of financing documentation Relationships and business volume generated through financing partners
We are Recruiting F&I Specialist – Equipment & Truck Financing for Dammam Saudi Arabia Job Overview We are seeking an experienced F&I Specialist – Equipment & Truck Financing to manage and support the financing process for equipment and truck sales. The successful candidate will work closely with the Sales Team, customers, and financial institutions to facilitate smooth financing transactions, provide suitable financial solutions, and contribute to sales growth and profitability. The role requires a strong understanding of financing products, financial analysis, customer relationship management, and applicable regulatory requirements. The ideal candidate will have experience in automotive, commercial vehicle, heavy equipment, or equipment financing.<br>Key Responsibilities<br>1. Financial Consultation Consult with customers regarding financing options for equipment and truck purchases. Assess customers' financial requirements and recommend appropriate financing solutions. Explain financing terms, repayment structures, interest rates, fees, and related products clearly and professionally. Support customers throughout the financing process and ensure a positive customer experience.<br>2. Financing & Loan Origination Manage the complete financing application process from initial application through approval and completion. Collect, review, and verify required customer and financial documentation. Liaise with banks, leasing companies, financial institutions, and other lending partners to obtain competitive financing terms. Follow up on pending applications, approvals, documentation, and disbursements to ensure timely transaction completion.<br>3. Sales Support & Business Development Work closely with the Sales Team to identify financing opportunities and increase the financing penetration rate. Provide sales teams with guidance and training on available financing products and F&I processes. Participate in customer meetings and sales negotiations when financing support is required. Develop strong relationships with financial institutions and financing partners to expand available financing solutions.<br>4. Compliance & Documentation Ensure all financing activities comply with applicable company policies, laws, regulations, and financial requirements. Maintain accurate and complete financing records and customer documentation. Ensure proper authorization and documentation are obtained before finalizing financing transactions. Maintain confidentiality and security of customer financial information.<br>5. Customer Service Provide professional and responsive support to customers throughout the financing and purchasing process. Address customer questions, concerns, and financing-related issues promptly. Maintain strong customer relationships and support repeat business and referrals.<br>6. Revenue & Profitability Optimization Develop and implement strategies to increase F&I revenue and profitability. Identify opportunities to cross-sell and upsell relevant financing products, insurance, warranties, service packages, and other approved value-added products. Monitor financing performance and identify opportunities to improve conversion rates and profitability.<br>7. Market Research & Reporting Monitor market trends, financing rates, competitor offerings, and developments within the equipment and truck financing industry. Maintain an understanding of customer financing needs and market conditions. Prepare regular reports on financing applications, approvals, conversion rates, revenue, and other relevant KPIs. Provide recommendations to management regarding financing products and commercial strategies.<br>Qualifications & Requirements Bachelor's degree in Finance, Business Administration, Accounting, Economics, or a related field.3–5 years of relevant experience in F&I, automotive financing, commercial vehicle financing, heavy equipment financing, banking, leasing, or a related field. Experience with equipment, truck, construction machinery, or commercial vehicle financing is highly preferred. Strong understanding of financial products, lending processes, credit assessment, and financing principles. Good knowledge of applicable financing regulations and compliance requirements. Strong negotiation, analytical, and problem-solving skills. Excellent customer relationship and sales skills. Strong communication and presentation skills. Fluent in both Arabic and English, written and spoken. Proficiency in Microsoft Office and relevant CRM/finance systems.<br>Key Competencies Financial Analysis & Credit Assessment F&I Product Knowledge Sales & Business Development Negotiation & Communication Customer Relationship Management Regulatory Compliance Revenue & Profitability Management Market & Competitor Analysis Problem Solving Attention to Detail<br>Key Performance Indicators (KPIs) Financing penetration/conversion rate Number and value of financed equipment and truck sales Financing revenue and profitability Loan/financing approval rate Average financing turnaround time Customer satisfaction F&I product penetration and upselling performance Quality and compliance of financing documentation Relationships and business volume generated through financing partners
<h3 >About Nash</h3>
<p >Nash is a last-mile delivery infrastructure provider, enabling retailers and commerce companies to orchestrate, optimize, and manage their delivery operations. Founded in San Francisco in 2021 and backed by Andreessen Horowitz and Y Combinator, Nash serves enterprise customers across North America, Europe, APAC, and the Middle East. The platform centralizes complex delivery operations, connecting carriers, optimizing routes, managing fleets, and providing operators with the visibility and control necessary for scalable delivery.</p>
<h3 >The Opportunity: Launcher / GTM Lead GCC</h3>
<p >Nash is seeking a Launcher / GTM Lead GCC to deepen its enterprise footprint in Saudi Arabia and establish the foundation for expansion across the wider GCC region. This full-time role, based in Riyadh or Jeddah, requires 5-10 years of experience and involves closing enterprise deals in Saudi Arabia's retail and logistics markets while developing the strategic groundwork for regional growth. The position requires understanding customer operations to design suitable solutions, collaborating with product and engineering teams, and building robust business cases.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Manage new enterprise opportunities in Saudi Arabia from initial contact to signed partnership, including detailed operational analysis, solution design, and proposal development.</li>
<li >Collaborate with Nash's product and engineering teams to shape proposals, configure existing solutions, and identify product investment gaps.</li>
<li >Engage with senior operators and executives at retailers, grocery chains, quick commerce companies, and logistics businesses to build strategic relationships and secure new partnerships.</li>
<li >Support the growth of existing strategic accounts by conducting structured operational assessments, identifying new Nash capabilities, and building business cases for new workstreams.</li>
<li >Translate field learnings into product direction, influencing Nash's roadmap based on customer conversations and regional regulatory requirements (*, PDPL, riyal-denominated structures).</li>
<li >Lay the groundwork for GCC expansion by identifying target markets, mapping key accounts, analyzing local carrier ecosystems and competitive dynamics, and activating introduction pathways.</li>
<li >Document best practices, competitive positioning, pricing strategies, and regional nuances to create a repeatable playbook for future hires and market entries.</li>
</ul>
<h3 >Qualifications and Experience</h3>
<ul >
<li >5-10 years of professional experience, ideally starting in management consulting (*, McKinsey, Bain, BCG) followed by an operating, product, or commercial role in a technology, retail, or logistics company.</li>
<li >Demonstrated responsibility for commercial outcomes, including closing deals, growing accounts, or owning revenue targets.</li>
<li >Ability to understand complex operations, design solutions to intricate problems, and deliver tangible results.</li>
<li >Systemic thinking, capable of translating customer operational architecture into technical scoping documents.</li>
<li >Proficiency in financial modeling, workshop facilitation, and executive communication.</li>
<li >Curiosity about operational mechanics, unit economics, and fleet management decisions.</li>
<li >An existing network in Saudi retail, grocery, or logistics is valuable; a network across the wider GCC is a differentiator.</li>
<li >Experience closing enterprise deals in the region, understanding the importance of in-person relationship building and trust.</li>
</ul>
<h3 >Work Environment</h3>
<p >This role is part of a lean, high-performing Middle East team, working alongside customer success and regional leadership. As a startup, Nash offers significant autonomy and direct access to founders, product leaders, and the engineering team, allowing for direct influence on product development. The position can be based in Riyadh or Jeddah, requiring regular travel across Saudi Arabia and, over time, the wider GCC. The initial 90 days will focus on Saudi pipeline and strategic account work, with GCC expansion research progressing in parallel.</p>
<h3 >About Nash</h3>
<p >Nash provides the platform that powers modern logistics, enabling companies to manage delivery and logistics as a core function of commerce. The platform unifies decision-making, execution, and capacity into a single programmable system, leveraging real-time, AI-native intelligence to orchestrate resources from various sources. Nash supports delivery and logistics for brands such as Walmart, Urban Outfitters, 7-Eleven, Woolworths, Shopify, and Toast. Founded in 2021 by Mahmoud Ghulman and Aziz Alghunaim, Nash is headquartered in San Francisco and backed by Y Combinator, a16z, and other investors.</p>
<p>IQVIA is seeking a commercially driven Key Account Manager to join our Life Sciences team in Saudi Arabia . Reporting to the Client Partner, this role will support the growth and development of key pharmaceutical accounts while identifying and developing new business opportunities across the Saudi market. The Junior Key Account Manager will work closely with clients and IQVIA s analytics, consulting, technology and delivery teams to understand client priorities, develop tailored solutions and strengthen long-term strategic partnerships. The ideal candidate combines strong commercial potential, relationship-building capabilities and an understanding of the pharmaceutical and life sciences industry , with the ambition to progressively take broader ownership of strategic accounts.</p><p>Key Responsibilities</p><p>Account Management & Business Growth</p><ul><li>Manage and develop relationships across an assigned portfolio of pharmaceutical and life sciences accounts.</li><li>Support the development and execution of strategic account plans aligned with client priorities and IQVIA growth objectives.</li><li>Identify, develop and convert new business opportunities within existing and prospective accounts.</li><li>Drive growth through expansion of existing client relationships and development of new opportunities.</li><li>Build and maintain a healthy sales pipeline aligned with agreed revenue and growth targets.</li><li>Develop a strong understanding of clients strategic priorities, business challenges and evolving needs.</li></ul><p>Client & Market Engagement</p><ul><li>Build trusted relationships with key client stakeholders and progressively expand engagement with senior decision-makers.</li><li>Develop a strong understanding of the Saudi pharmaceutical and life sciences market , including key market dynamics, healthcare priorities and industry trends.</li><li>Proactively engage clients to understand their challenges and identify areas where IQVIA can provide value.</li><li>Position IQVIA as a strategic partner by connecting client needs with relevant capabilities and solutions.</li><li>Monitor market and client developments to identify emerging commercial opportunities.</li></ul><p>Solution Selling & Cross-Functional Collaboration</p><ul><li>Partner closely with IQVIA s analytics, consulting, technology and delivery teams to develop tailored, value-driven client solutions and proposals .</li><li>Coordinate proposal development, pricing and internal commercial approvals.</li><li>Present IQVIA capabilities, proposals and solutions to clients, with support from senior commercial leadership where required.</li><li>Participate in commercial discussions and contract negotiations, progressively taking greater ownership as experience develops.</li><li>Coordinate effectively across internal teams throughout the opportunity lifecycle.</li><li>Support seamless handover from commercial teams to delivery and remain engaged to ensure client satisfaction and identify follow-on opportunities.</li></ul><p>Commercial Performance & Reporting</p><ul><li>Work against agreed revenue, pipeline and account-growth objectives .</li><li>Maintain accurate and up-to-date opportunity, pipeline and account information.</li><li>Provide regular forecasts, account updates and business-development progress to the Business Unit Director.</li><li>Develop strong commercial discipline around pricing, profitability, forecasting and opportunity prioritization .</li><li>Ensure adherence to IQVIA governance, compliance and commercial standards.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education</p><p>Bachelor s degree in Business Administration, Marketing, Economics, Pharmacy, Life Sciences , or a related discipline. MBA or equivalent postgraduate qualification is an advantage.</p><p>Experience</p><p>2 5 years of relevant professional experience in key account management, sales, business development, commercial roles, consulting, analytics or other client-facing roles within the pharmaceutical/life sciences industry. Previous experience working with pharmaceutical or life sciences clients is strongly preferred. Experience may come from: Pharmaceutical or life sciences companies; or Consulting, analytics, technology, data, insights or professional-services organizations supporting pharmaceutical/life sciences clients. Exposure to the Saudi Arabian pharmaceutical and healthcare market is highly desirable. Demonstrated ability to build client relationships and contribute to the development and conversion of commercial opportunities.</p><p>Skills & Competencies</p><ul><li>Strong commercial mindset with the ambition to develop into full account ownership.</li><li>Excellent relationship-building and stakeholder-management capabilities.</li><li>Strong communication, presentation, negotiation and influencing skills.</li><li>Ability to understand complex client needs and translate them into relevant business solutions.</li><li>Analytical mindset with strong commercial curiosity.</li><li>Structured approach to pipeline, opportunity and account management.</li><li>Ability to collaborate effectively across multidisciplinary and cross-functional teams.</li><li>Proactive, hands-on and accountable working style.</li><li>Ability to operate effectively in a fast-paced, performance-driven environment.</li><li>Fluency in English required; Arabic is a strong advantage .</li></ul><p>Work Model</p><p>Hybrid</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Who Are We❓ We Are Foodics!<br> a leading restaurant management ecosystem and payment tech provider.<br> Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait.<br> We are currently serving customers and partners in over 35 different countries worldwide.<br> Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far!<br> making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.<br> Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.<br> The Job in a Nutshell We are looking for a motivated and experienced Head of Compliance & Governance who will help us guarantee that our business processes and transactions follow all relevant guidelines, complying with KSA and SAMA regulations and internal stands too.<br> You will be accountable for a range of duties from conducting risk assessments to advising the management, providing a link between specialist departments and management team, regulating the flow of information between management and specialist areas, while respecting different responsibilities and confidentiality requirements.<br> With your team, you will participate in developing compliance programs, reviewing company policies, and advising on possible risks.<br> What Will You Do❓ Oversee the implementation of the company’s compliance program and lead the rollout of associated compliance policies and procedures.<br> Lead efforts in identifying and assessing compliance risks to the organization, ensuring proper evaluation of their potential impacts.<br> Ensure the organization consistently meets regulatory and compliance obligations, while ensuring policies and procedures are robust and aligned with applicable laws and SAMA regulations.<br> Manage the scope of key compliance areas including KYC, client relations procedures, client complaints, code of conduct and ethics, incident and complaint reporting, as well as relevant legislation related to payment institutions and local laws.<br> Review and approve all documentation submitted to SAMA for new product formations related to the payments business.<br> Oversee follow-up actions on SAMA’s inspection reports, preparing comprehensive action plans in collaboration with relevant departments to ensure timely and effective resolution.<br> Act as the Money Laundering Reporting Officer.<br> (MLRO) Oversee the company’s AML/CFT framework, identify and assess financial crime risks, monitor suspicious activities, ensure appropriate escalation and reporting, and maintain effective controls in line with SAMA and KSA regulations.<br> KYC & Customer Due Diligence (CDD) : Lead and oversee KYC/CDD processes, including customer identification and verification, risk classification, enhanced due diligence for high-risk customers, and ongoing monitoring, ensuring compliance with SAMA, AML/CFT requirements, and internal policies.<br> What Are We Looking For❓ 5+ years of experience in a relevant role Bachelor's degree in business, finance, economics, Law or other related Field- Masters is a plus CCO Certified compliance officer is a big plus Up to date knowledge in SAMA regulatory framework, and good knowledge of KSA regulatory compliance in financial and payment services Experience in fintech/ SaaS industry is a plus Comfortable with both English and Arabic languages Strong commands over MS Office applications Flexible to work in a fast paced and evolving environment What We Offer You❗ We believe you will love working at Foodics!<br> We offer highly competitive compensation packages, including bonuses and the potential for shares.<br> We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.<br> Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.<br> We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Planning and Budgeting Specialist Job </span>
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<span>Date: </span>
<span>26 Jul 2026 </span>
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<span>Custom Field 1: </span>
<span>641946 </span>
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<span>Location: </span>
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<span>Riyadh, SA </span>
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<span>Facility: </span>
<span>Finance & Investments </span>
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<span><br>
</span></span><p><strong><span>Job Description </span></strong></p><br><br>
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<p><strong><span>OVERVIEW</span></strong></p><br><br>
<br>
<p><strong><span>Job Title</span></strong></p><br><br>
<p><span>Specialist</span></p><br><br>
<p><strong><span>Job Code</span></strong></p><br><br>
<p><span>641946</span></p><br><br>
<p><strong><span>Grade</span></strong></p><br><br>
<p><span>I2</span></p><br><br>
<br>
<p><strong><span>Group</span></strong></p><br><br>
<p><span>CEO Office</span></p><br><br>
<p><strong><span>Division</span></strong></p><br><br>
<p><span>Finance</span></p><br><br>
<br>
<p><strong><span>Department</span></strong></p><br><br>
<p><span>Financial Reporting & Control</span></p><br><br>
<p><strong><span>Unit</span></strong></p><br><br>
<p><span>Planning and Budgeting</span></p><br><br>
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<p><strong><span>ROLE PURPOSE</span></strong></p><br><br>
<p><em><span>The aim is to state the overall significance of the job from the organization’s perspective.</span></em></p><br><br>
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<p><span>The role is to support the organization's financial planning, budgeting, forecasting, and management reporting processes by consolidating business inputs, analyzing financial performance, preparing executive reports, and providing insights that support strategic decision-making, ensuring alignment with corporate objectives, financial governance requirements, and Elm's policies and procedures</span></p><br><br>
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<p><strong><span>KEY ACCOUNTABILITIES & ACTIVITIES</span></strong></p><br><br>
<p><em><span>This section describes <u>the principal outputs</u> required from the job.</span></em></p><br><br>
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<p><strong><span>Key Accountabilities</span></strong></p><br><br>
<p><strong><span>Key Activities</span></strong></p><br><br>
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<ol>
<li><span>Budget Planning & Coordination</span></li>
</ol>
<ul>
<li><span>Support the annual budgeting cycle across business units and functions.</span></li>
<li><span>Coordinate budget preparation activities and timelines with stakeholders.</span></li>
<li><span>Review submitted budget inputs for completeness and consistency.</span></li>
<li><span>Consolidate departmental budgets into the corporate financial plan.</span></li>
<li><span>Assist in preparing budget presentations and supporting documentation.</span></li>
</ul>
<br>
<ol>
<li><span>Forecasting & Financial Planning</span></li>
</ol>
<ul>
<li><span>Support the preparation of periodic forecasts and long-term financial plans.</span></li>
<li><span>Maintain financial planning models and forecasting assumptions.</span></li>
<li><span>Update forecasts based on business performance and strategic initiatives.</span></li>
<li><span>Analyze forecast changes and assess financial implications.</span></li>
<li><span>Contribute to continuous enhancement of planning methodologies.</span></li>
</ul>
<br>
<ol>
<li><span>Management Reporting</span></li>
</ol>
<ul>
<li><span>Prepare monthly, quarterly, and annual management reporting packs.</span></li>
<li><span>Develop financial summaries and dashboards for business stakeholders.</span></li>
<li><span>Ensure timely and accurate reporting of financial results.</span></li>
<li><span>Support preparation of executive and board-level reporting materials.</span></li>
<li><span>Maintain reporting templates and reporting standards.</span></li>
</ul>
<br>
<ol>
<li><span>Financial Analysis & Variance Reporting</span></li>
</ol>
<ul>
<li><span>Perform budget versus actual analysis and identify key drivers of variances.</span></li>
<li><span>Prepare analytical commentary and recommendations for management.</span></li>
<li><span>Monitor financial performance indicators and trends.</span></li>
<li><span>Support performance reviews through detailed financial analysis.</span></li>
<li><span>Highlight risks and opportunities affecting financial outcomes.</span></li>
</ul>
<br>
<ol>
<li><span>Business Performance Monitoring</span></li>
</ol>
<ul>
<li><span>Monitor departmental and organizational performance against approved plans.</span></li>
<li><span>Track achievement of financial targets and strategic objectives.</span></li>
<li><span>Support analysis of costs, revenues, and profitability indicators.</span></li>
<li><span>Assist stakeholders in understanding financial performance implications.</span></li>
<li><span>Identify areas requiring corrective action or optimization.</span></li>
</ul>
<br>
<ol>
<li><span>Financial Planning Systems & Data Management</span></li>
</ol>
<ul>
<li><span>Maintain planning and reporting datasets and financial models.</span></li>
<li><span>Ensure integrity, consistency, and accuracy of planning information.</span></li>
<li><span>Support automation and enhancement of reporting processes.</span></li>
<li><span>Assist in data validation and reconciliation activities.</span></li>
<li><span>Coordinate with finance and business teams to resolve data issues.</span></li>
</ul>
<br>
<ol>
<li><span>Stakeholder Engagement & Business Support</span></li>
</ol>
<ul>
<li><span>Collaborate with business units to gather planning assumptions and financial inputs.</span></li>
<li><span>Provide guidance on budgeting and forecasting requirements.</span></li>
<li><span>Support discussions related to financial performance and planning outcomes.</span></li>
<li><span>Respond to ad-hoc financial analysis requests from stakeholders.</span></li>
<li><span>Build effective working relationships across departments.</span></li>
</ul>
<br>
<ol>
<li><span>Financial Governance & Reporting Compliance</span></li>
</ol>
<ul>
<li><span>Ensure planning and reporting activities comply with financial policies and standards.</span></li>
<li><span>Maintain documentation supporting planning assumptions and calculations.</span></li>
<li><span>Support audit and review requirements related to planning and reporting processes.</span></li>
<li><span>Contribute to strengthening financial controls within reporting activities.</span></li>
<li><span>Ensure consistency and transparency in financial information presented to management.</span></li>
</ul>
<br>
<ol>
<li><span>Policies, Processes & Procedures</span></li>
</ol>
<ul>
<li><span>Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.</span></li>
<li><span>Comply with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment.</span></li>
</ul>
<br>
<ol>
<li><span>Information Security</span></li>
</ol>
<ul>
<li><span>Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.</span></li>
</ul>
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<p><strong><span>JOB SPECIFICATIONS</span></strong></p><br><br>
<br>
<p><strong><span>Academic and professional qualifications</span></strong></p><br><br>
<ul>
<li><span>Bachelor’s degree in finance, Accounting, Economics, Business Administration, or a related field.</span></li>
</ul>
<br>
<p><strong><span>Years and Nature of Experience</span></strong></p><br><br>
<ul>
<li><span>2–4 years of experience in financial planning, budgeting, forecasting, management reporting, or corporate finance.</span></li>
<li><span>Experience in financial analysis, management reporting, budgeting, and forecasting processes.</span></li>
<li><span>Proficiency in Microsoft Excel and financial planning/reporting systems (SAP, Power BI, or similar tools).</span></li>
</ul>
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<p><strong><span>VERSION TRACKING</span></strong></p><br><br>
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<p><strong><span>Prepared by:</span></strong></p><br><br>
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<p><strong><span>First review by:</span></strong></p><br><br>
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<p><strong><span>Approved by:</span></strong></p><br><br>
<p><strong><span>Name</span></strong></p><br><br>
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<br>
<p><strong><span>Signature</span></strong></p><br><br>
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<p><strong><span>Date</span></strong></p><br><br>
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<p> <span>
<br><strong>Job Segment: </strong>
<span>Corporate Finance, Information Security, Data Management, ERP, SAP, Finance, Technology, Data </span>
</span>
</p><br><br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>