Document Controller

<p>1. Job Information Job Title: Lounge Agent Line Manager: Assistant Lounge Manager Department: Operation Management Department 2. Job Purpose To welcome guests upon entering the lounge and provide highly professional support by managing check-in and check-out operations, answering inquiries, and coordinating special services to ensure a premium hospitality experience that reflects the lounge s professional standards. 3. Duties and Responsibilities Welcome guests upon arrival with a polite and professional greeting that reflects a positive image of the service. Verify guest information and eligibility for entry (cards, invitations, tickets, or other documents) in accordance with approved policies. Perform check-in and check-out processes quickly and accurately and update guest information in the system. Respond to guest inquiries regarding lounge services, facilities, or any information they may need. Coordinate special services for VIP guests such as preferred seating, special facilities, or customized meal requests. Guide guests to different service areas (dining, relaxation, meeting rooms) and explain available facilities. Handle guest feedback or simple complaints and resolve them directly, or escalate them when needed. Monitor crowd levels and coordinate guest flow to ensure comfort and easy movement inside the lounge. Provide flight information to arriving passengers, including verifying their destination and reminding them of the gate number and departure time when their flight departs from another terminal, ensuring guest comfort before entering. Coordinate with departure gate staff and ground service providers to facilitate movement for guests with special needs, especially wheelchair users, and ensure all arrangements are prepared in advance. Welcome and register eligible guests entering through credit cards (e.g., Visa or MasterCard) or direct payment while ensuring all requirements and policies are met. Enter guest data into the Odoo system accurately and document the boarding pass as an official reference for each guest entering the lounge. Assist in preparing and setting up the reception area to ensure cleanliness and readiness before guest arrival. Follow up on messages and special requests from airlines or key clients and document them properly. Provide assistance to guests in special cases, including elderly passengers or those with special needs. Report any issues or faults in reception systems or lounge equipment and escalate them to the supervisor. Maintain the confidentiality of guest data and adhere to security and privacy procedures. Comply with all related policies and procedures described in the AKCC Integrated Management System. Ensure adherence to and monitoring of all policies and procedures outlined in the AKCC Integrated Quality Management System (ISO 9001 / ISO 22000 / ISO 45001 / ISO 14001).</p><p><strong>Desired Candidate Profile</strong></p><p>4. Job Qualifications Education Diploma or Bachelor s degree in Hospitality Management, Business Administration, or a related field. Experience 2 to 4 years in a related field. Skills Effective communication skills Ability for self-learning and skill development Creativity and quick thinking High attention to detail and accuracy Teamwork and responsibility Commitment to quality and safety standards Experience in lounge operations and resource management Ability to use Microsoft Office Written and spoken English</p>

<p>Support the day-to-day coordination of sales opportunities and activities under the guidance of senior Sales and Business Development team members. Update and maintain CRM records, customer information, opportunity stages, follow-up dates, sales activities and pipeline data accurately and on time. Prepare regular CRM and sales reports, including pipeline status, pending actions, opportunity updates and management summaries. Coordinate customer meetings, internal sales meetings, discovery sessions, presentations and solution demonstrations. Prepare meeting agendas where required, capture Minutes of Meeting (MoM), document key decisions, action items, owners and deadlines, and follow up for closure. Support the preparation and formatting of customer presentations, proposals, quotations, commercial offers, capability documents and other sales materials. Coordinate with Presales, Technical, Delivery, Finance, Legal, Partner Management and other internal teams to collect the information required for proposals and customer responses. Maintain proper sales documentation and organize proposals, quotations, customer communications, meeting records and opportunity-related files. Assist with RFP, RFQ and tender coordination, including document collection, internal follow-up, submission tracking and deadline management. Support customer and prospect follow-ups through email, telephone and scheduled meetings as directed by the Sales team. Conduct basic customer, account, industry and market research to support sales planning and opportunity development. Support technology partner and vendor coordination activities where required. Learn InnovationTeam s technology services and solutions and gradually develop the ability to communicate their business value to customers. Provide administrative and coordination support to ensure the sales process progresses efficiently from opportunity creation through proposal, follow-up and closure.</p> <p>The selected candidate will receive practical exposure and on-the-job training in InnovationTeam s sales process, CRM management, enterprise customer engagement, proposal preparation, technology solutions and cross-functional coordination. The objective is to develop the employee progressively from a sales coordination role into a customer-facing technology sales professional.</p> <p>Career Growth Junior Sales Executive / Sales Coordination Executive Sales Executive Account Manager Senior Account Manager / Business Development Manager</p><p><strong>Desired Candidate Profile</strong></p><p>Saudi National mandatory. Bachelor s degree in Business Administration, Marketing, Management Information Systems, Information Technology, Computer Science or a related discipline. 6 months to 1+ years of work experience in sales coordination, business support, administration, customer service, business development or a similar role. Relevant internship or trainee experience may also be considered. Strong interest in building a career within B2B technology sales and digital transformation. Good written and verbal communication skills in Arabic and English. Good working knowledge of Microsoft Office, particularly PowerPoint, Excel, Word and Outlook. Good documentation, organization and follow-up skills. Ability to manage multiple tasks, deadlines and stakeholders in a structured manner. Willingness to learn CRM tools, enterprise sales processes and InnovationTeam s technology portfolio.</p> <p>Exposure to CRM or sales pipeline tools. Experience preparing presentations, reports, meeting minutes or business documents. Basic understanding of cloud computing, AI, software solutions or digital transformation is an advantage, but not mandatory. Previous internship or trainee experience in an IT, consulting, technology or B2B services company is preferred. Basic understanding of the Saudi government and enterprise business environment is an advantage.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>.</p><br>Job Purpose <br><p>To support the invoicing, payment tracking, and accounts receivable reporting processes by ensuring accurate financial records, preparing timely reports, and providing data insights to the sales and finance teams, enabling effective follow-up on outstanding accounts and maintaining customer account integrity.</p><br> <br><br>Key Accountability Areas <br><p>Invoicing and Payment Processing:</p><br> <ul> <li>Assist in the preparation and issuance of accurate and timely customer invoices based on approved sales and delivery data.</li> <li>Record incoming payments and ensure accurate application to customer accounts.</li> <li>Ensure all invoicing and payment records are properly documented and maintained.</li> </ul> <p>Accounts Monitoring and Sales Support:</p><br> <ul> <li>Monitor customer account balances and payment trends, highlighting overdue or irregular accounts to the sales team.</li> <li>Generate periodic aging reports and exception lists to support sales in following up with clients.</li> <li>Provide data and analysis to assist sales in addressing payment-related issues with customers.</li> </ul> <p>Account Reconciliation and Reporting:</p><br> <ul> <li>Reconcile accounts receivable ledgers to ensure accurate posting of payments and credit memos.</li> <li>Prepare monthly AR summaries, aging reports, and trend analyses for management and sales review.</li> <li>Support the finance team during month-end closing by submitting accurate and timely reports.</li> </ul> <p>Customer Service and Dispute Resolution Support:</p><br> <ul> <li>Document billing discrepancies and flag unresolved issues for the sales or customer service teams to address.</li> <li>Respond to internal inquiries regarding customer account statuses or payment history.</li> <li>Track the resolution of disputes and escalate issues as necessary for sales action.</li> </ul> <p>Documentation and Cross-Functional Collaboration:</p><br> <ul> <li>Maintain organized and updated records of invoices, payments, and account adjustments.</li> <li>Coordinate with sales, finance, and customer service teams to ensure account information is accurate and up to date.</li> <li>Support internal audits and reporting by providing required AR documentation and data.</li> </ul> <br><br>Role Accountability <br><p>HR Proficiency:</p><br> <ul> <li>Ability to obtain updated soft and technical skills related to the job.</li> </ul> <p>Delivery:</p><br> <ul> <li>Perform the planned activities to meet the operational and development targets as per delivery schedules.</li> <li>Utilize resources effectively to achieve objectives within efficient cost and time.</li> <li>Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</li> </ul> <p>Problem-Solving:</p><br> <ul> <li>Solve any related problems arise and escalate any complex operational issues.</li> </ul> <p>Quality:</p><br> <ul> <li>Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.</li> </ul> <p>Business Process Improvements:</p><br> <ul> <li>Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.</li> </ul> <p>Compliance:</p><br> <ul> <li>Comply to related policy and procedures and work instructions.</li> </ul> <p>Health, Safety, and Environment:</p><br> <ul> <li>Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.</li> </ul> <br><br>Academic Qualification <br>Bachelor Degree in Accounting and Finance or Any relevant field<br><br><br>Work Experience <br>2 to 4 Years<br><br><br>Technical / Functional Competencies <br>Document Management<br>General Inventory Management<br>General Invoice Processing<br>Accounts Receivable (AR)<br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<div> <div> <div> Job Purpose <br></div> <div> <p>Jobs at this level are responsible for ensuring effective Marketing &amp; Corporate Communication services are provided to the business by undertaking activities such as supervision of collation of market and customer requirements data, assisting in the design of various marketing initiatives and supervising document management. Also, they are responsible for assisting in the design and implementation of communication campaigns, as directed by the immediate seniors.</p> </div> </div> <div> <div> Job Responsibility <br></div> <div> <p> <b>Promotion &amp; Communication:</b> </p> <ul> <li>Participate in the design of various end - to - end marketing initiatives including marketing research, competitor intelligence, market segmentation, event management, branding etc.</li> <li>Participate in the development of media relations strategy, seeking high-level placements in print, broadcast and online media.</li> <li>Conduct brand image surveys to monitor and analyse STC brand performance and health metrics (awareness, equity, consumer diagnostics, brand perception etc.), under the guidance of immediate senior.</li> <li>Train and offers effective support to build brand champions across STC, in order to ensure effective knowledge transfer of advertising and branding policies and enhance adaptability to established guidelines. </li> <li>Implement articulated communication plans related to media, relations, event management, digital marketing and public relations, as directed by immediate senior.</li> <li>Consolidate Marketing and Corporate Communication material (such as published marketing material, policy and guideline documents, competitor intelligence documents, benchmark data) and coordinates with the Document Management Department to update the database on a regular basis. </li> <li>Support in non-complex tasks of STC s branding initiatives including brand image analysis and brand communication, when required. </li> <li>Manage and centralizes all Intellectual Properties (IPs) developed or acquired through corporate communication activities (brand imagery and copyrights from advertising campaigns including TV, software licenses or database accesses, etc.). </li> </ul> <p> <br> <b>Generic Role:</b> </p> <ul> <li>Manage day to day team operations within a specified scope, by undertaking related work processes and ensuring accuracy.</li> <li>Communicate to juniors regarding the goals, plans and budgets involved for each marketing and corporate communication campaign/project, to ensure implementation of assigned tasks within the budget.</li> <li>Assist in monitoring, analysing and communicating PR results on a quarterly basis.</li> <li>Assist in evaluating opportunities for partnerships, sponsorships and advertising on an on-going basis.</li> <li>Supervise STC trademark registration processes and procedures by ensuring review and maintenance of a library of trademark documents.</li> <li>Resolve all non-routine queries related to marketing material development, in compliance with established standards and best practices. </li> <li>Review technical reports related to marketing and corporate communications and forwards these to seniors, for analysis.</li> <li>Support team members and resolves routine queries to ensure work continuity.</li> <li>Liaise with other supervisors to build effective working relationships and identifies synergies.<br> </li> </ul> </div> </div> <div> <div> Job Responsibility (cont.) <br></div> <div> </div> </div> <div> <div> Years of Experience <br></div> <div> <p>4 - 6 Years of Experience</p> </div> </div> <div> <div> Nature of Experience <br></div> <div> <p>Working in the marketing, market research, digital marketing, advertising, public relations or other marketing areas at technology/telecommunication industry.</p> </div> </div> <div> <div> Job Band <br></div> <div> <p>Professional</p> </div> </div> <div> <div> Skills <br></div> <div> </div> </div> <div> <div> Education <br></div> <div> <div>Bachelor Degree in Marketing or Public Relations</div> <div>Masters Degree in Marketing or Public Relations</div> </div> </div> <div> <div> Additional Education <br></div> <div> </div> </div> <div> <div> Certifications <br></div> <div> </div> </div> </div> <p> </p> <div> <div> Apply now <br> </div> </div> <div> </div>

<p>We are seeking a reliable, organized, and detail-oriented Virtual Assistant Administrator / Data Entry Specialist to provide remote administrative and data-entry support. This position is ideal for someone who is comfortable working independently, managing multiple tasks, handling information accurately, and communicating professionally in a remote work environment. The successful candidate will assist with day-to-day administrative activities, maintain accurate records, organize digital information, and help ensure assigned tasks are completed correctly and on time.</p><p>Key Responsibilities</p><ul><li>Enter, update, and maintain information in spreadsheets, databases, online systems, and company records.</li><li>Review data for accuracy, completeness, formatting, and duplicate or missing information.</li><li>Perform routine administrative and virtual assistant duties.</li><li>Organize digital files, folders, documents, and records using established naming and filing procedures.</li><li>Prepare, format, edit, and update documents, reports, spreadsheets, and other business materials.</li><li>Manage email correspondence and respond to routine inquiries when assigned.</li><li>Assist with calendar management, appointment scheduling, reminders, and basic coordination.</li><li>Transfer information from source documents into designated systems accurately.</li><li>Conduct basic online research and compile requested information.</li><li>Maintain task lists and provide progress updates on assigned work.</li><li>Assist with document processing, record keeping, and database maintenance.</li><li>Follow established procedures for handling confidential or sensitive business information.</li><li>Identify data discrepancies or incomplete records and report them for correction.</li><li>Complete other administrative and data-entry duties as assigned.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent required; additional education or administrative training is a plus.</li><li>Previous experience in data entry, virtual assistance, office administration, customer support, or a related role is preferred but not necessarily required.</li><li>Strong typing and data-entry skills with excellent attention to detail.</li><li>Good written and verbal communication skills.</li><li>Strong organizational and time-management abilities.</li><li>Ability to follow written instructions and established procedures.</li><li>Comfortable working independently with minimal supervision.</li><li>Ability to prioritize tasks and meet deadlines.</li><li>Professional, dependable, and able to maintain confidentiality.</li></ul><p>Technical Skills</p><p>Candidates should be comfortable using common computer and online productivity tools, including:</p><ul><li>Microsoft Word and Excel</li><li>Google Docs and Google Sheets</li><li>Email and calendar applications</li><li>Cloud-based file storage and document-sharing platforms</li><li>Web browsers and online research tools</li><li>Video conferencing and remote communication platforms</li><li>Basic database, CRM, or data-management systems</li><li>Experience with additional administrative or project-management software is a plus.</li></ul><p>Remote Work Requirements</p><p>Because this is a remote position, candidates should have:</p><ul><li>A reliable computer or laptop suitable for administrative work.</li><li>A stable internet connection.</li><li>A quiet and professional workspace.</li><li>The ability to communicate consistently during agreed working hours.</li><li>Basic knowledge of online security and safe handling of company information.</li></ul><p>Ideal Candidate</p><p>We are looking for someone who is accurate, dependable, responsive, and highly organized. You should be comfortable performing repetitive data-entry tasks while maintaining a high level of accuracy. You should also be able to switch between administrative responsibilities, communicate clearly, and take ownership of assigned tasks. The ideal candidate is proactive, willing to learn new systems, able to identify errors, and committed to delivering quality work on schedule.</p>

<p>We are seeking a reliable, organized, and detail-oriented Virtual Assistant Administrator / Data Entry Specialist to provide remote administrative and data-entry support. This position is ideal for someone who is comfortable working independently, managing multiple tasks, handling information accurately, and communicating professionally in a remote work environment. The successful candidate will assist with day-to-day administrative activities, maintain accurate records, organize digital information, and help ensure assigned tasks are completed correctly and on time. Key Responsibilities</p><ul><li>Enter, update, and maintain information in spreadsheets, databases, online systems, and company records.</li><li>Review data for accuracy, completeness, formatting, and duplicate or missing information.</li><li>Perform routine administrative and virtual assistant duties.</li><li>Organize digital files, folders, documents, and records using established naming and filing procedures.</li><li>Prepare, format, edit, and update documents, reports, spreadsheets, and other business materials.</li><li>Manage email correspondence and respond to routine inquiries when assigned.</li><li>Assist with calendar management, appointment scheduling, reminders, and basic coordination.</li><li>Transfer information from source documents into designated systems accurately.</li><li>Conduct basic online research and compile requested information.</li><li>Maintain task lists and provide progress updates on assigned work.</li><li>Assist with document processing, record keeping, and database maintenance.</li><li>Follow established procedures for handling confidential or sensitive business information.</li><li>Identify data discrepancies or incomplete records and report them for correction.</li><li>Complete other administrative and data-entry duties as assigned.</li></ul><p>Technical Skills Candidates should be comfortable using common computer and online productivity tools, including:</p><ul><li>Microsoft Word and Excel</li><li>Google Docs and Google Sheets</li><li>Email and calendar applications</li><li>Cloud-based file storage and document-sharing platforms</li><li>Web browsers and online research tools</li><li>Video conferencing and remote communication platforms</li><li>Basic database, CRM, or data-management systems</li><li>Experience with additional administrative or project-management software is a plus.</li></ul><p>Remote Work Requirements Because this is a remote position, candidates should have:</p><ul><li>A reliable computer or laptop suitable for administrative work.</li><li>A stable internet connection.</li><li>A quiet and professional workspace.</li><li>The ability to communicate consistently during agreed working hours.</li><li>Basic knowledge of online security and safe handling of company information.</li></ul><p>Ideal Candidate We are looking for someone who is accurate, dependable, responsive, and highly organized . You should be comfortable performing repetitive data-entry tasks while maintaining a high level of accuracy. You should also be able to switch between administrative responsibilities, communicate clearly, and take ownership of assigned tasks. The ideal candidate is proactive, willing to learn new systems, able to identify errors, and committed to delivering quality work on schedule.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or equivalent required; additional education or administrative training is a plus. Previous experience in data entry, virtual assistance, office administration, customer support, or a related role is preferred but not necessarily required. Strong typing and data-entry skills with excellent attention to detail. Good written and verbal communication skills. Strong organizational and time-management abilities. Ability to follow written instructions and established procedures. Comfortable working independently with minimal supervision. Ability to prioritize tasks and meet deadlines. Professional, dependable, and able to maintain confidentiality.</p>

<p>WSP are looking for a Landscape Inspector with over 12 years experience for a Roads and Highway project in Riyadh, KSA. This position is responsible for on-site supervision of all works associated with the soft &amp; hard landscaping elements in an infrastructure project following highest standards. The position requires thorough knowledge of Middle East region trees/ plants /shrubs species, planting and horticulture maintenance, irrigation systems, and other softscape/ hardscape features. Degree/ Diploma in Agriculture Science/ Engineering. Minimum 12 years working experience with 5 years in the Middle East. Knowledge of post contract supervision role and responsibilities related to construction and site inspection procedures. Technical skills to undertake tasks such as simple CAD drafting, spread sheets/ charts, online tasks related to reporting and document processing, engineering support, KPI analysis and computation etc. People managing skill, with good written and verbal skills. Able to build excellent working relations with stakeholders through communication and multidisciplinary coordination skills Imagine a better future for you and a better future for us all. Work on landmark projects around the world and embrace opportunities to make an even bigger impact in the communities you care about. What if you could do the best work of your life and create a legacy for yourself? With us, you can. Apply today.</p><p>Oversee and ensure the performance of Contractor s works for strict compliance with approved plans, drawings &amp; specifications, and health /safety &amp; environmental plan.</p><p>Maintain a detailed diary of the day s work activities, issues, works approved or rejected, hours of operation, labour and equipment used, etc.</p><p>Process the Contractor s inspection requests and maintain records of their status.</p><p>Maintain records of completed works for interim and final payment and as-built drawings.</p><p>Coordinate with the Contractor s site engineer/ foreman at site on daily basis and inspect execution of works, following best practices.</p><p>Report Contractor s questionable methods of operation or workmanship and any failure to conform to plans and specifications to the Assistant Resident Engineer / Resident Engineer.</p><p>Notify the Reporting Manager of conditions that render it impractical or unreasonable to enforce the specifications, if any.</p><p>Coordinate with the Surveyors to check the line and grade of completed work for conformance with the plans and specifications.</p><p>Interface with the stakeholders and public, especially residents and business owners adjacent to the work to mitigate the construction impacts.</p><p><strong>Desired Candidate Profile</strong></p><p>Degree/ Diploma in Agriculture Science/ Engineering. Minimum 12 years working experience with 5 years in the Middle East. Knowledge of post contract supervision role and responsibilities related to construction and site inspection procedures. Technical skills to undertake tasks such as simple CAD drafting, spread sheets/ charts, online tasks related to reporting and document processing, engineering support, KPI analysis and computation etc. People managing skill, with good written and verbal skills. Able to build excellent working relations with stakeholders through communication and multidisciplinary coordination skills</p>

<p><b>Position Summar</b>y The Entry-Level Professional Operations Admin &amp; Office Support is responsible for providing administrative and operational support to internal teams. The successful candidate will help coordinate daily activities, maintain records, assist with documentation, support scheduling, and contribute to improving operational processes. Working remotely, this position requires excellent organizational skills, strong communication abilities, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Key Responsibilities Administrative Support Provide day-to-day administrative assistance to various departments. Prepare, organize, and maintain digital files, records, and documentation. Draft correspondence, reports, meeting notes, and internal documents. Assist with document formatting, proofreading, and data entry. Maintain accurate electronic filing systems and shared folders. Operations Coordination Support daily operational workflows and administrative processes. Track assigned tasks and ensure timely completion. Assist with project coordination and follow-up on action items. Help maintain operational procedures and internal documentation. Monitor administrative requests and ensure they are handled efficiently. Calendar &amp; Meeting Support Schedule meetings, appointments, and virtual events. Coordinate meeting agendas and distribute supporting materials. Record meeting minutes and track follow-up actions. Assist with time zone coordination for regional and international meetings. Communication &amp; Team Support Serve as a professional point of contact for internal communications. Respond to administrative inquiries promptly and professionally. Coordinate with cross-functional teams to ensure smooth workflow. Support onboarding activities for new employees when required. Data &amp; Reporting Maintain databases and operational trackers. Generate routine administrative reports. Monitor deadlines and update project status reports. Ensure data accuracy and confidentiality. Office &amp; Process Support Assist in improving administrative workflows and operational efficiency. Help develop standardized templates and documentation. Support procurement requests, expense tracking, and administrative records where applicable. Perform additional administrative duties as assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree or diploma in Business Administration, Management, Operations, Office Administration, or a related field (or equivalent practical experience). 0 2 years of professional experience. Strong organizational and time-management skills. Excellent written and verbal communication skills in English. High attention to detail and accuracy. Ability to manage multiple tasks simultaneously. Strong problem-solving and critical-thinking skills. Ability to work independently in a remote environment. Positive attitude and willingness to learn. Technical Skills Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook). Familiarity with Google Workspace (Docs, Sheets, Drive, Meet). Comfortable using video conferencing platforms. Experience with project management or collaboration tools (such as Trello, Asana, ClickUp, Monday.com, or similar) is an advantage. Ability to quickly learn new software and internal systems. Preferred Qualifications Internship or administrative experience is a plus. Experience supporting remote teams is desirable. Knowledge of business operations and office administration. Basic understanding of project coordination. Familiarity with CRM or document management systems is an asset. Core Competencies Strong organizational skills Professional communication Time management Attention to detail Reliability and accountability Adaptability Team collaboration Customer service mindset Confidentiality and professionalism Initiative and continuous learning</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>1. Job Information</b></p><p>Job Title: Lounge Agent</p><p>Line Manager: Assistant Lounge Manager</p><p>Department: Operation Management Department</p><p><b>2. Job Purpose</b></p><p>To welcome guests upon entering the lounge and provide highly professional support by managing check-in and check-out operations, answering inquiries, and coordinating special services to ensure a premium hospitality experience that reflects the lounge s professional standards.</p><p><b>3. Duties and Responsibilities</b></p><ul><li>Welcome guests upon arrival with a polite and professional greeting that reflects a positive image of the service.</li><li>Verify guest information and eligibility for entry (cards, invitations, tickets, or other documents) in accordance with approved policies.</li><li>Perform check-in and check-out processes quickly and accurately and update guest information in the system.</li><li>Respond to guest inquiries regarding lounge services, facilities, or any information they may need.</li><li>Coordinate special services for VIP guests such as preferred seating, special facilities, or customized meal requests.</li><li>Guide guests to different service areas (dining, relaxation, meeting rooms) and explain available facilities.</li><li>Handle guest feedback or simple complaints and resolve them directly, or escalate them when needed.</li><li>Monitor crowd levels and coordinate guest flow to ensure comfort and easy movement inside the lounge.</li><li>Provide flight information to arriving passengers, including verifying their destination and reminding them of the gate number and departure time when their flight departs from another terminal, ensuring guest comfort before entering.</li><li>Coordinate with departure gate staff and ground service providers to facilitate movement for guests with special needs, especially wheelchair users, and ensure all arrangements are prepared in advance.</li><li>Welcome and register eligible guests entering through credit cards (e.g., Visa or MasterCard) or direct payment while ensuring all requirements and policies are met.</li><li>Enter guest data into the Odoo system accurately and document the boarding pass as an official reference for each guest entering the lounge.</li><li>Assist in preparing and setting up the reception area to ensure cleanliness and readiness before guest arrival.</li><li>Follow up on messages and special requests from airlines or key clients and document them properly.</li><li>Provide assistance to guests in special cases, including elderly passengers or those with special needs.</li><li>Report any issues or faults in reception systems or lounge equipment and escalate them to the supervisor.</li><li>Maintain the confidentiality of guest data and adhere to security and privacy procedures.</li><li>Comply with all related policies and procedures described in the AKCC Integrated Management System.</li><li>Ensure adherence to and monitoring of all policies and procedures outlined in the AKCC Integrated Quality Management System (ISO 9001 / ISO 22000 / ISO 45001 / ISO 14001).</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma or Bachelor's degree in Hospitality Management, Business Administration, or a related field.</li><li>2 to 4 years in a related field.</li><li>Effective communication skills</li><li>Ability for self-learning and skill development</li><li>Creativity and quick thinking</li><li>High attention to detail and accuracy</li><li>Teamwork and responsibility</li><li>Commitment to quality and safety standards</li><li>Experience in lounge operations and resource management</li><li>Ability to use Microsoft Office</li><li>Written and spoken English</li></ul><p></p></section>

Business Analyst (Microsoft Dynamics CRM)<br><br>Job Summary We are seeking an experienced Business Analyst to bridge business needs with technical CRM solutions. The successful candidate will gather and analyze business requirements, document functional specifications, collaborate with stakeholders, and support the implementation and optimization of Microsoft Dynamics 365 CRM solutions. Key Responsibilities Gather, analyze, and document business requirements from stakeholders. Conduct workshops and interviews to identify business needs and process improvements. Translate business requirements into functional specifications and user stories. Configure and validate CRM functionalities to meet business requirements. Collaborate with CRM developers and project managers throughout the implementation lifecycle. Perform gap analysis and recommend process improvements. Prepare Business Requirement Documents (BRDs), Functional Specifications (FSDs), and process flow diagrams. Support User Acceptance Testing (UAT), test planning, and issue resolution. Train end users and prepare user documentation. Ensure successful deployment and adoption of CRM solutions. Qualifications Bachelor's degree in Information Systems, Business Administration, Computer Science, or a related field. Minimum 5 years of experience as a Business Analyst. Hands-on experience with Microsoft Dynamics 365 CRM. Strong experience in requirements gathering and business process analysis. Excellent documentation and communication skills. Experience with Agile or Waterfall methodologies. Ability to work onsite within Saudi Arabia. Preferred Skills Experience with Power Platform. Knowledge of CRM customization capabilities. Microsoft Dynamics certifications are a plus<br>.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>About Lucid</span></span></p><br><p><span>At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.</span><span>&amp;nbsp;</span></p><br><p><span>We achieve this through deep vertical integration, with design, engineering, and production&amp;nbsp;happening in-house&amp;nbsp;across our global offices and&amp;nbsp;manufacturing&amp;nbsp;facilities.&amp;nbsp;Our&amp;nbsp;teams&amp;nbsp;come&amp;nbsp;from&amp;nbsp;industries&amp;nbsp;around the world, united by a shared commitment to excellence.&amp;nbsp;By refusing to settle, you&amp;nbsp;can&amp;nbsp;help&amp;nbsp;redefine&amp;nbsp;what’s&amp;nbsp;possible and&amp;nbsp;shape the future of mobility.</span></p><br><br><p>&amp;nbsp;</p><br><p><strong>Position Overview</strong></p><br><p>The Powertrain Robotics Engineer, supports robot commissioning, programming, recovery, and tooling integration across AMP-2 Powertrain robotic cells. Joining at facility launch, this engineer supports FANUC, ABB, and KUKA cells from first commissioning through volume ramp. The role is a hands-on contributor to robot uptime, cycle time, and safety compliance.</p><br><br><p>&amp;nbsp;</p><br><p><strong>Key Responsibilities</strong></p><br><p>&amp;nbsp;</p><br><p>1.&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Robot Integration, Commissioning, Teaching &amp;amp; Programming for FANUC, ABB, and KUKA</p><br><p>2.&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Support offline programming and simulation activities</p><br><p>3.&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Maintain and optimize the robots to maximize the throughput throughout the life-cycle of the asset.</p><br><p><strong>Robot Recovery &amp;amp; Troubleshooting</strong></p><br><p>4.&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Diagnose robot faults: encoder, drive, cables, controller, program issues, etc</p><br><p>5.&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Support production recovery events including robot resynchronization and program restoration</p><br><p>6.&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Conduct structured RCA for repeating robot failures</p><br><p><strong>Tooling (EOAT) Integration</strong></p><br><p>7.&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Support end-of-arm tooling design reviews, integration, and change management</p><br><p>8.&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Troubleshoot EOAT issues etc</p><br><p><strong>Robot Safety Support</strong></p><br><p>9.&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Support robot safety validation activities</p><br><p>10.&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Ensure safety configurations, light curtains, and interlocks are maintained and validated</p><br><p><strong>HV Safety &amp;amp; Compliance</strong></p><br><p>11.&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Enforce HV LOTO, HVIL continuity, and mandatory HV PPE for all work on or near EV Powertrain equipment</p><br><p>12.&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Comply with SASO, IEC 60204, and functional safety standards (ISO 13849 / IEC 62061)</p><br><p>13.&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Support HV emergency response including thermal runaway isolation and battery-related incident procedures</p><br><p>14.&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Achieve and maintain HV safety competency appropriate to scope of work</p><br><p><strong>&amp;nbsp;</strong></p><br><p><strong>Launch Governance &amp;amp; Ramp-Up</strong></p><br><p>15.&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Support AMP-2 Safe Launch activities, run-at-rate events, and capacity verification within scope</p><br><p>16.&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Contribute to Launch Readiness Reviews, Layered Process Audits, and Process Confirmation routines</p><br><p>17.&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Participate in QRQC / RCCA escalations during launch and ramp-up phases</p><br><p><strong>Robot Application Engineering &amp;amp; Validation</strong></p><br><p>18.&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Develop maintainable robot programs, frames, TCPs, payload data, zones, mastering, backups and recovery standards; validate path accuracy and cycle repeatability.</p><br><p>19.&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Integrate EOAT, vision, conveyors, safety PLC handshakes, process equipment and MES/traceability signals; confirm failure-mode recovery and restart behavior.</p><br><p>20.&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Execute reach, collision, singularity and cycle-time studies using RoboGuide, RobotStudio or KUKA.Sim and verify results on equipment.</p><br><p>21.&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Maintain controlled robot/EOAT backups, revision history, spare strategy and preventive-maintenance inputs.</p><br><p><strong>Launch Governance, Change Control &amp;amp; Operational Readiness</strong></p><br><p>22.&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Support FAT/SAT, commissioning, equipment acceptance, Safe Launch, run-at-rate and capacity verification with objective evidence and disciplined punch-list closure.</p><br><p>23.&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Control production, process, software and test changes through documented risk assessment, approvals, validation, revision history and rollback or containment planning.</p><br><p>24.&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Participate in readiness reviews, Layered Process Audits, Process Confirmation and QRQC/RCCA; close assigned actions with verified effectiveness.</p><br><p><strong>Safety, Quality, Data Integrity &amp;amp; Compliance</strong></p><br><p>25.&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Apply role-specific HV LOTO/HVIL, machine safety, stored-energy isolation, electrical safe-work and PPE requirements; never bypass safety devices or product protections.</p><br><p>26.&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Protect product genealogy, calibrated-tool status, test/measurement integrity, document control and audit-ready objective evidence.</p><br><p>27.&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Comply with applicable AMP-2, SASO, Saudi labor/EHS, IATF 16949, IEC 60204 and functional-safety requirements within assigned scope.</p><br><p><strong>Saudization, Capability Transfer &amp;amp; Collaboration</strong></p><br><p>28.&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Build Saudi national capability through structured OJT, skills matrices, practical assessment, certification, cross-training and documented knowledge transfer.</p><br><p>29.&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Create technical standards, troubleshooting guides and training material</p><br><p>30.&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Collaborate across Production, Quality, Maintenance, Automation/Robotics, Manufacturing Engineering, EHS, IT/OT, MES, Supply Chain, Product Engineering and suppliers.</p><br><br><p>&amp;nbsp;</p><br><p><strong>Skills</strong></p><br><p>31.&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Strong hands-on robotics programming skills (FANUC, ABB, etc)</p><br><p>32.&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Working knowledge of robot safety standards</p><br><p>33.&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Structured troubleshooting mindset</p><br><p>34.&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Effective communicator in bilingual (English/Arabic) technical environments</p><br><p>35.&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Technical standards, structured problem solving, risk-based decision making and controlled documentation</p><br><p>36.&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Data literacy: KPI definition, trend analysis, evidence-based validation and clear executive/shop-floor communication</p><br><p>37.&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Cross-functional influence, supplier coordination and disciplined ownership in a greenfield launch environment</p><br><p>38.&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Coaching, competency assessment and knowledge transfer in a multicultural English/Arabic workplace</p><br><br><p>&amp;nbsp;</p><br><p><strong>Minimum Qualifications</strong></p><br><p>&amp;nbsp;</p><br><p>39.&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Bachelor's degree in Mechatronics, Electrical, or Robotics Engineering</p><br><p>40.&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; 3+ years in industrial robotics</p><br><p>41.&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Hands-on programming experience with FANUC, ABB, or KUKA</p><br><p>42.&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Fluent in English; Arabic strongly preferred</p><br><p>43.&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Preferred: multi-brand robotics experience; EOAT integration; greenfield launch experience</p><br><p><strong>&amp;nbsp;</strong></p><br><p><strong>Preferred Qualifications</strong></p><br><p>44.&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Demonstrated experience with commissioning, FAT/SAT, launch, production readiness or high-volume manufacturing ramp within the role discipline</p><br><p>45.&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Working knowledge of IATF 16949, APQP/change control, machine/HV safety and traceability requirements applicable to the role</p><br><p>46.&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Lean/Six Sigma, greenfield EV/automotive launch and workforce-development experience</p><br><br><p>&amp;nbsp;</p><br>&amp;nbsp;<br>&amp;nbsp;<br>&amp;nbsp;<br>&amp;nbsp;<br>&amp;nbsp;<br>&amp;nbsp;<br>&amp;nbsp;<br>&amp;nbsp;<br><p><span><span><strong><span>Compensation</span></strong><span><strong> &amp;amp; Benefits:<span>&amp;nbsp;</span></strong><span>Lucid offers a comprehensive and competitive&amp;nbsp;</span><span>benefits package&amp;nbsp;including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a&amp;nbsp;401(k) retirement&amp;nbsp;plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off.&amp;nbsp;&amp;nbsp;Eligible employees may also&amp;nbsp;participate&amp;nbsp;in Lucid’s equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are&amp;nbsp;determined&amp;nbsp;based on individual performance, role scope, market considerations, and overall company results,&amp;nbsp;in accordance with&amp;nbsp;the terms of the applicable plans.&amp;nbsp;&amp;nbsp;</span></span></span></span></p><br><p><strong><span>Equal Opportunity: </span></strong><span>At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.</span><span>&amp;nbsp;</span></p><br><p><strong><span>Accessibility:&amp;nbsp;</span></strong><span>Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any&amp;nbsp;accommodation to&amp;nbsp;participate&amp;nbsp;in the application process, please contact us at&amp;nbsp;TA-Operations &amp;lt;@&amp;gt; lucidmotors.com.</span><span> <span><strong>This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website.</strong></span></span></p><br><p><strong><span>Candidate Data Privacy:&amp;nbsp;</span></strong><span>By&amp;nbsp;submitting&amp;nbsp;your application, you understand and agree that your personal data will be processed&amp;nbsp;in accordance with&amp;nbsp;our&amp;nbsp;</span><span><span>Candidate Privacy Notice</span></span><span>.</span><span>&amp;nbsp;</span></p><br><p><strong><span>To all recruitment agencies:</span></strong><span>Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.</span><span>&amp;nbsp;</span></p><br><p><span>&amp;nbsp;</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>Position Overview We are seeking a friendly, dependable, and customer-focused Remote Customer Support Agent to join our team. This entry-level position is responsible for assisting customers with questions, account needs, orders, service requests, and routine issue resolution through approved communication channels. The ideal candidate communicates clearly, listens carefully, stays organized, and enjoys helping others. You should be comfortable using computers, email, chat platforms, and online customer support systems. Previous professional experience is not required. Training and ongoing guidance will be provided. Recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first remote role are encouraged to apply.</p> <h3>Key Responsibilities</h3> <h4>Customer Support</h4> <ul> <li>Respond to customer questions professionally and courteously.</li> <li>Assist with routine product, service, order, and account inquiries.</li> <li>Provide accurate information using approved company resources.</li> <li>Guide customers through standard processes and next steps.</li> <li>Resolve common questions and concerns within established guidelines.</li> <li>Follow up on pending requests when necessary.</li> <li>Escalate complex or unresolved issues appropriately.</li> <li>Maintain a positive customer experience.</li> </ul> <h4>Email, Chat &amp; Phone Support</h4> <ul> <li>Assist customers through approved communication channels.</li> <li>Provide clear and accurate written or verbal responses.</li> <li>Use approved scripts, templates, and knowledge resources.</li> <li>Manage multiple routine customer requests when required.</li> <li>Maintain professionalism during challenging interactions.</li> <li>Route specialized inquiries to appropriate departments.</li> </ul> <h4>Ticket &amp; Case Management</h4> <ul> <li>Create and update customer support tickets.</li> <li>Categorize incoming requests accurately.</li> <li>Maintain clear and complete case notes.</li> <li>Track open and pending customer issues.</li> <li>Update ticket status as work progresses.</li> <li>Follow established response and resolution procedures.</li> <li>Document completed actions.</li> <li>Close resolved cases appropriately.</li> </ul> <h4>Account &amp; Order Support</h4> <ul> <li>Assist with routine account updates and service requests.</li> <li>Verify customer information according to established procedures.</li> <li>Provide approved order or account status information.</li> <li>Process authorized changes when permitted.</li> <li>Document account-related actions accurately.</li> <li>Route billing, technical, or specialized concerns to the appropriate team.</li> </ul> <h4>Customer Records &amp; Data Entry</h4> <ul> <li>Enter and update customer information in company systems.</li> <li>Maintain accurate account and contact records.</li> <li>Document customer interactions and resolutions.</li> <li>Review information for accuracy and completeness.</li> <li>Identify missing, duplicate, or inconsistent information.</li> <li>Make routine corrections when authorized.</li> <li>Protect confidential customer information.</li> </ul> <h4>Issue Resolution</h4> <ul> <li>Listen carefully to understand customer concerns.</li> <li>Ask appropriate questions to identify the issue.</li> <li>Follow established troubleshooting procedures.</li> <li>Explain solutions and next steps clearly.</li> <li>Resolve routine problems within assigned responsibilities.</li> <li>Escalate issues requiring specialized assistance.</li> <li>Record resolutions accurately.</li> </ul> <h4>Team Collaboration</h4> <ul> <li>Communicate professionally with supervisors and coworkers.</li> <li>Coordinate customer requests with other departments.</li> <li>Provide updates on unresolved or pending cases.</li> <li>Ask for assistance when issues fall outside assigned responsibilities.</li> <li>Participate in virtual meetings, coaching, and training sessions.</li> <li>Maintain dependable communication during scheduled work hours.</li> </ul> <h3>Required Qualifications</h3> <ul> <li>High school diploma, GED, or equivalent.</li> <li>Basic computer and typing proficiency.</li> <li>Strong written and verbal communication skills.</li> <li>Friendly, patient, and professional communication style.</li> <li>Good listening and problem-solving abilities.</li> <li>Strong attention to detail and accuracy.</li> <li>Good organizational and time-management skills.</li> <li>Ability to follow established procedures.</li> <li>Ability to manage multiple routine customer requests.</li> <li>Ability to remain professional during challenging interactions.</li> <li>Ability to work independently in a remote environment.</li> <li>Willingness to learn new software and processes.</li> <li>Ability to maintain confidentiality.</li> <li>Reliable internet connection and suitable remote workspace.</li> </ul> <h3>Preferred Qualifications</h3> <ul> <li>Previous professional experience is not required.</li> <li>Familiarity with any of the following may be helpful: Customer service or customer support. Email, chat, or phone support. CRM or ticket-management systems. Microsoft Office or Google Workspace. Data entry and customer records. Account or order processing. Basic troubleshooting. Remote collaboration tools.</li> <li>Experience gained through retail, hospitality, internships, volunteer work, academic projects, freelance assignments, or other customer-facing activities may also be relevant.</li> </ul> <h3>Skills &amp; Competencies</h3> <ul> <li>Customer-focused communication.</li> <li>Active listening and patience.</li> <li>Problem solving.</li> <li>Written communication.</li> <li>Data entry and accuracy.</li> <li>Attention to detail.</li> <li>Time management.</li> <li>Computer and typing proficiency.</li> <li>Dependability and professionalism.</li> <li>Confidential information handling.</li> </ul> <h3><br></h3><p><strong>Desired Candidate Profile</strong></p><h3>Required Qualifications</h3> <ul> <li>High school diploma, GED, or equivalent.</li> <li>Basic computer and typing proficiency.</li> <li>Strong written and verbal communication skills.</li> <li>Friendly, patient, and professional communication style.</li> <li>Good listening and problem-solving abilities.</li> <li>Strong attention to detail and accuracy.</li> <li>Good organizational and time-management skills.</li> <li>Ability to follow established procedures.</li> <li>Ability to manage multiple routine customer requests.</li> <li>Ability to remain professional during challenging interactions.</li> <li>Ability to work independently in a remote environment.</li> <li>Willingness to learn new software and processes.</li> <li>Ability to maintain confidentiality.</li> <li>Reliable internet connection and suitable remote workspace.</li> </ul> <h3>Preferred Qualifications</h3> <ul> <li>Previous professional experience is not required.</li> <li>Familiarity with any of the following may be helpful: Customer service or customer support. Email, chat, or phone support. CRM or ticket-management systems. Microsoft Office or Google Workspace. Data entry and customer records. Account or order processing. Basic troubleshooting. Remote collaboration tools.</li> <li>Experience gained through retail, hospitality, internships, volunteer work, academic projects, freelance assignments, or other customer-facing activities may also be relevant.</li> </ul> <h3>Skills &amp; Competencies</h3> <ul> <li>Customer-focused communication.</li> <li>Active listening and patience.</li> <li>Problem solving.</li> <li>Written communication.</li> <li>Data entry and accuracy.</li> <li>Attention to detail.</li> <li>Time management.</li> <li>Computer and typing proficiency.</li> <li>Dependability and professionalism.</li> <li>Confidential information handling.</li> </ul> <h3>Ideal Candidate</h3> <p>You may be a strong fit if you enjoy helping people, communicating clearly, and solving routine customer problems. You are patient, dependable, organized, comfortable learning new systems, and able to work independently while staying connected with a remote team. This position can provide a foundation for a career in customer support, customer service, client services, account support, or customer operations.</p>

<p>Project Controls Management Establish and implement project controls procedures, systems, tools, and reporting requirements. Develop and maintain the project control baseline, including scope, schedule, cost, resources, and key performance indicators. Oversee the preparation and maintenance of the integrated master schedule. Ensure that project budgets, commitments, actual costs, forecasts, and cash flows are accurately maintained. Monitor project performance against approved cost and schedule baselines. Review schedule updates, progress reports, cost reports, forecasts, and variance analyses. Ensure timely identification of trends, deviations, risks, and opportunities. Coordinate the preparation of monthly project performance reports and executive dashboards. Ensure consistent reporting across project teams, contractors, subcontractors, and other stakeholders. Lead the development of recovery plans for projects experiencing cost, schedule, or performance issues. Support earned value management, productivity analysis, resource planning, and performance measurement activities. Ensure project control data is accurate, complete, traceable, and suitable for management decision-making.</p><p>Change Management Establish and administer the project change management and change control process. Manage the identification, registration, assessment, approval, implementation, and closeout of project changes. Maintain the project change register, trend register, potential change log, and associated records. Review change requests, change notices, variation orders, field instructions, design changes, claims, and contract amendments. Ensure that all proposed changes are assessed for their impact on:ScopeCostScheduleResourcesProcurementContractsEngineeringConstructionQualityRiskSafety and regulatory requirements Coordinate the preparation of cost estimates and schedule impact assessments for proposed changes. Review contractor and subcontractor change submissions for entitlement, accuracy, completeness, and supporting documentation. Ensure that changes are properly authorized before implementation. Lead change control meetings and provide recommendations to project leadership and clients. Ensure approved changes are incorporated into project budgets, forecasts, schedules, progress measurement systems, and contractual records. Monitor the status of pending, approved, rejected, implemented, and closed changes. Support the evaluation of claims, extensions of time, compensation events, and disputed changes. Identify trends and potential changes at an early stage to minimize cost and schedule impacts. Ensure that changes are fully documented and audit-ready.</p><p>Team and Stakeholder Management Provide leadership, guidance, coaching, and performance management to the project controls and change management team. Define roles, responsibilities, deliverables, and performance expectations. Coordinate with project managers, engineering managers, construction managers, procurement, contracts, commercial, finance, and client representatives. Promote consistent project controls and change management practices across the organization. Facilitate workshops, review meetings, risk sessions, and change control boards. Communicate project performance, risks, trends, and change impacts clearly to senior management. Support contract negotiations and commercial discussions by providing reliable project controls information. Develop strong working relationships with internal and external stakeholders.</p><p>Governance and Continuous Improvement Ensure compliance with company policies, project procedures, contractual requirements, and applicable standards. Establish effective document control and audit trails for project controls and change management activities. Support internal, client, and external audits. Identify opportunities to improve project controls processes, reporting systems, data quality, and change management workflows. Implement lessons learned and best practices across projects. Support project closeout by ensuring that final costs, schedules, approved changes, claims, and contractual records are complete and accurate.</p><p>Technical Skills Change registers and change control workflows Cost estimating and cost impact analysis Schedule impact analysis Trend and risk management Budget and forecast control Contract change administration Variation orders and claims management Progress measurement and earned value management Primavera P6 or Microsoft Project Excel-based reporting and data analysis Document control and audit management Project management information systems</p><p>Core Competencies Strong attention to detail Commercial and contractual awareness Analytical and problem-solving ability Effective stakeholder coordination Clear written and verbal communication Ability to identify potential project impacts early Ability to manage multiple priorities and deadlines Sound judgment and decision-making Integrity and confidentiality Ability to work effectively in a multidisciplinary project environment</p><p>Key Performance Indicators: Performance may be measured by: Timeliness and accuracy of change evaluations Completeness of the change register Percentage of changes processed in accordance with project procedures Accuracy of cost and schedule impact assessments Timely incorporation of approved changes into project baselines Reduction of unapproved or undocumented changes Accuracy of change forecasts and trend reports Timely resolution of pending change items Quality of change documentation and audit compliance Stakeholder satisfaction with the change control process</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Required Qualifications Bachelor s degree in Engineering, Construction Management, Project Management, Quantity Surveying, or a related field. 20 years of experience in project controls, cost control, planning, contract administration, change management, or project management. Experience in engineering, procurement, and construction projects, preferably in construction, infrastructure, energy, manufacturing, or industrial sectors. Understanding of project change control, cost management, schedule management, and contract administration principles. Ability to interpret project drawings, specifications, schedules, contracts, estimates, and technical documents. Strong analytical, organizational, documentation, and communication skills. Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint. Experience in using project controls or document management systems.</p><p>Preferred Qualifications Professional certification such as PMP, AACE, PSP, CCP, MRICS, or equivalent. Knowledge of earned value management principles. Experience with Primavera P6, Microsoft Project, Oracle Unifier, EcoSys, SAP, Procore, or similar project management systems. Experience with contract forms such as FIDIC, NEC, EPC, EPCM, or design-build agreements. Knowledge of cost forecasting, progress measurement, schedule analysis, and risk management. Experience preparing time impact analyses and extension-of-time assessments. Experience working with contractors, subcontractors, consultants, and client organizations.</p>

<p>Position Overview We are seeking a reliable and detail-oriented Data Entry Specialist to join our remote team. This entry-level role is responsible for entering, updating, reviewing, and maintaining information across databases, spreadsheets, and internal systems. The ideal candidate is organized, accurate, comfortable using computers, and able to complete routine assignments independently. Previous professional experience is not required. Training and guidance will be provided. Recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first remote position are encouraged to apply. Key Responsibilities Data Entry &amp; Processing Enter and update information in databases, spreadsheets, and company systems. Transfer data from approved documents and forms. Review entries for accuracy and completeness. Update existing records with current information. Process routine data-entry requests. Identify missing, duplicate, or incorrect information. Make authorized corrections. Complete assignments within established deadlines. Data Verification &amp; Quality Control Compare entered information with source documents. Perform routine accuracy and completeness checks. Identify inconsistencies and data errors. Verify information according to established procedures. Flag unresolved discrepancies for additional review. Help maintain accurate and reliable company records. Records &amp; Document Management Maintain organized electronic records. Upload, label, categorize, and archive documents. Follow file-naming and storage procedures. Maintain basic tracking logs and indexes. Retrieve authorized records when requested. Protect confidential and sensitive information. Administrative Support Prepare and update spreadsheets, trackers, forms, and lists. Process routine administrative requests. Organize shared folders and digital resources. Route documents to appropriate team members. Update task and processing trackers. Assist with additional clerical projects as assigned. Communication &amp; Team Support Communicate professionally through email, chat, and virtual meetings. Respond to routine internal requests. Provide status updates on assigned work. Ask for clarification when information is incomplete. Coordinate with team members regarding data discrepancies. Participate in virtual meetings and training sessions. Required Qualifications High school diploma, GED, or equivalent. Basic computer and typing proficiency. Familiarity with email, spreadsheets, web browsers, and digital documents. Strong attention to detail and accuracy. Good organization and time-management skills. Ability to follow written instructions and procedures. Ability to perform repetitive tasks accurately. Effective written and verbal communication skills. Ability to manage multiple routine assignments. Ability to work independently in a remote environment. Dependable and professional work habits. Willingness to learn new software and processes. Ability to maintain confidentiality. Reliable internet connection and suitable remote workspace. Preferred Qualifications Professional experience is not required . Familiarity with the following is helpful but not necessary: Microsoft Excel, Word, and Outlook. Google Sheets, Docs, Drive, and Gmail. Data-entry or database systems. CRM or business platforms. Digital filing and document-management systems. Administrative or clerical support. Records processing and verification. Basic spreadsheet functions. Internships, volunteer work, academic projects, freelance assignments, customer service, retail, or clerical experience may also be relevant. Skills &amp; Competencies Attention to detail and accuracy. Organization and time management. Basic computer and typing skills. Professional communication. Dependability and consistency. Ability to follow procedures. Adaptability and willingness to learn. Confidential handling of information. What We Offer Depending on employment status, location, and eligibility, benefits may include: Fully remote work environment. Competitive entry-level compensation. Paid onboarding and training. Full-time and part-time opportunities. Flexible scheduling for qualifying positions. Paid time off and company holidays. Health, dental, and vision benefits where applicable. Professional development opportunities. Regular coaching and feedback. Career advancement opportunities. Company-provided equipment where applicable. Supportive remote team environment. Ideal Candidate You may be a strong fit if you are organized, dependable, detail-oriented, and comfortable working with data, spreadsheets, records, and digital documents. This position is ideal for candidates interested in developing a career in data entry, records management, administration, data operations, or business support . Application Process Interested candidates should submit an updated resume and complete the required application information. Qualified applicants may be invited to a virtual interview and a brief skills assessment covering typing, data accuracy, attention to detail, organization, or basic computer proficiency. Selected candidates will receive information regarding onboarding, training, scheduling, equipment requirements, and the anticipated start date. Equal Opportunity Statement We are committed to providing equal employment opportunities and maintaining a respectful and inclusive workplace. Qualified applicants will be considered based on their skills, qualifications, and ability to perform the responsibilities of the position without discrimination based on characteristics protected by applicable law.</p><p><strong>Desired Candidate Profile</strong></p><h4>Required Qualifications</h4><ul><li>High school diploma, GED, or equivalent.</li><li>Basic computer and typing proficiency.</li><li>Familiarity with email, spreadsheets, web browsers, and digital documents.</li><li>Strong attention to detail and accuracy.</li><li>Good organization and time-management skills.</li><li>Ability to follow written instructions and procedures.</li><li>Ability to perform repetitive tasks accurately.</li><li>Effective written and verbal communication skills.</li><li>Ability to manage multiple routine assignments.</li><li>Ability to work independently in a remote environment.</li><li>Dependable and professional work habits.</li><li>Willingness to learn new software and processes.</li><li>Ability to maintain confidentiality.</li><li>Reliable internet connection and suitable remote workspace.</li></ul><h4>Preferred Qualifications</h4><ul><li>Professional experience is not required.</li><li>Familiarity with the following is helpful but not necessary: Microsoft Excel, Word, and Outlook. Google Sheets, Docs, Drive, and Gmail. Data-entry or database systems. CRM or business platforms. Digital filing and document-management systems. Administrative or clerical support. Records processing and verification. Basic spreadsheet functions.</li><li>Internships, volunteer work, academic projects, freelance assignments, customer service, retail, or clerical experience may also be relevant.</li></ul>

<p>Position Overview We are seeking a reliable, detail-oriented, and organized Data Entry Specialist Assistant to join our remote team. This entry-level position supports daily business operations by entering, updating, reviewing, and maintaining accurate information across company systems, spreadsheets, databases, and digital records. The ideal candidate is comfortable working independently, following established procedures, managing repetitive tasks with accuracy, and meeting deadlines in a remote environment. Previous professional data entry experience is not required. Training and guidance will be provided to qualified candidates. This opportunity may be a good fit for recent graduates, career changers, individuals returning to the workforce, or anyone interested in developing professional experience in data entry, administration, and business support.</p><p>Key Responsibilities</p><ul><li>Data Entry &amp; Record Maintenance Enter, update, and maintain information in company databases, spreadsheets, and internal systems. Transfer information from approved source documents into digital records. Review entered information for accuracy and completeness. Correct routine errors and inconsistencies when appropriate. Maintain accurate and up-to-date electronic records. Organize and categorize data according to established procedures. Process routine forms, records, and administrative documents. Perform basic quality-control checks on completed work. Identify missing or unclear information and request clarification when necessary. Maintain productivity while completing repetitive data-entry assignments.</li><li>Administrative Support Assist with general administrative and clerical responsibilities. Prepare, organize, and update spreadsheets and tracking documents. Maintain digital files, folders, and document-management systems. Upload, label, categorize, and archive electronic documents. Assist with processing routine internal requests. Retrieve authorized records and documents when requested. Help maintain contact lists, logs, reports, and other administrative resources. Support additional administrative projects as assigned.</li><li>Data Quality &amp; Reporting Review records for obvious errors, duplicates, or missing information. Compare information across documents and systems when required. Perform routine data-quality checks. Assist with compiling information for reports and summaries. Update tracking reports using established templates. Follow established procedures for correcting or escalating data issues. Help ensure company records remain accurate, organized, and current.</li><li>Communication &amp; Team Support Communicate professionally with supervisors and team members through email, chat, and virtual meetings. Provide status updates regarding assigned tasks. Respond to routine internal requests in a timely manner. Ask questions when instructions or information are unclear. Coordinate with team members to resolve basic data or documentation issues. Maintain professional communication while working remotely.</li><li>Confidentiality &amp; Information Security Handle company, customer, vendor, and employee information responsibly. Follow established privacy, confidentiality, and information-security procedures. Access only records and systems authorized for assigned responsibilities. Protect passwords, login credentials, and confidential business information. Report potential data or security concerns through appropriate channels.</li></ul><p>Required Qualifications</p><ul><li>High school diploma, GED, or equivalent.</li><li>Basic computer proficiency. Comfortable using email, web browsers, and digital documents.</li><li>Basic familiarity with spreadsheets and word-processing applications.</li><li>Ability to type and enter information accurately.</li><li>Strong attention to detail.</li><li>Good organizational and time-management skills.</li><li>Ability to follow written instructions and established procedures.</li><li>Ability to manage multiple routine assignments.</li><li>Clear written and verbal communication skills.</li><li>Ability to work independently with limited supervision.</li><li>Dependable and professional work habits.</li><li>Willingness to learn new systems, software, and procedures.</li><li>Ability to handle confidential information responsibly.</li><li>Reliable internet connection and an appropriate remote workspace.</li></ul><p>Preferred Qualifications</p><ul><li>Previous professional experience is not required.</li><li>Familiarity with any of the following is helpful but not necessary: Microsoft Excel, Word, and Outlook. Google Sheets, Docs, Drive, and Gmail. Data-entry or database systems. CRM or business-management platforms. Digital filing and document-management systems. Administrative or clerical work. Customer service or office support. Online collaboration and communication tools. Basic reporting and spreadsheet management.</li><li>Experience gained through internships, volunteer work, academic projects, customer service, freelance work, or previous clerical responsibilities may also be considered relevant.</li></ul><p><br></p><p>Ideal Candidate</p><ul><li>You may be a strong fit for this position if you: Have strong attention to detail and accuracy. Enjoy working with computers, spreadsheets, and digital information. Are comfortable performing structured and repetitive tasks. Can stay organized while managing multiple assignments. Work well independently in a remote environment. Take deadlines and responsibilities seriously. Communicate professionally and ask questions when needed. Are comfortable learning new software and procedures. Can handle confidential information responsibly. Are interested in developing experience in data entry, administration, or business operations.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma, GED, or equivalent.</li><li>Basic computer proficiency. Comfortable using email, web browsers, and digital documents.</li><li>Basic familiarity with spreadsheets and word-processing applications.</li><li>Ability to type and enter information accurately.</li><li>Strong attention to detail.</li><li>Good organizational and time-management skills.</li><li>Ability to follow written instructions and established procedures.</li><li>Ability to manage multiple routine assignments.</li><li>Clear written and verbal communication skills.</li><li>Ability to work independently with limited supervision.</li><li>Dependable and professional work habits.</li><li>Willingness to learn new systems, software, and procedures.</li><li>Ability to handle confidential information responsibly.</li><li>Reliable internet connection and an appropriate remote workspace.</li><li>Previous professional experience is not required.</li><li>Familiarity with any of the following is helpful but not necessary: Microsoft Excel, Word, and Outlook. Google Sheets, Docs, Drive, and Gmail. Data-entry or database systems. CRM or business-management platforms. Digital filing and document-management systems. Administrative or clerical work. Customer service or office support. Online collaboration and communication tools. Basic reporting and spreadsheet management.</li><li>Experience gained through internships, volunteer work, academic projects, customer service, freelance work, or previous clerical responsibilities may also be considered relevant.</li></ul>

<p>Decima International is a professional services company, providing project management and controls services to clients in the United States and the Middle East. Our mission is to become the premier professional services provider across all industry sectors we are engaged in. To accomplish this, Decima International s founders established a simple yet powerful formula: Approach each client engagement as a partnership , create an environment that attracts the most talented professionals and allows them to flourish, and regulate growth to maintain excellence in our service standards.</p><p>Role Overview We are seeking a driven and detail-oriented QA/QC Engineer to support quality assurance and quality control activities for major mission-critical and data center projects in KSA. The role will be responsible for conducting site inspections, monitoring contractor compliance, reviewing Inspection &amp; Test Plans (ITPs), supporting NCR management, maintaining quality records, and ensuring construction activities comply with approved drawings, specifications, procedures, contractual requirements, and applicable quality standards. The ideal candidate has hands-on QA/QC experience on large-scale construction, infrastructure, EPC, PMC, or mission-critical projects and a practical understanding of ISO 9001, inspection processes, NCRs, quality documentation, and construction quality requirements.</p><p>Responsibilities</p><ul><li>Conduct QA/QC inspections and surveillance activities across assigned construction works.</li><li>Verify that construction activities comply with approved drawings, project specifications, contractual requirements, method statements, procedures, and applicable quality standards.</li><li>Perform FOK, installation, PUE, and other required project quality inspections.</li><li>Review and monitor contractor Inspection &amp; Test Plans (ITPs) , checklists, inspection requests, and supporting quality records.</li><li>Witness inspections and testing activities in accordance with approved ITPs.</li><li>Identify non-conforming work and support the preparation and issuance of Non-Conformance Reports (NCRs) .</li><li>Monitor NCRs through corrective action and closure and escalate unresolved or recurring quality issues to the QA/QC Manager.</li><li>Support root cause analysis and implementation of corrective and preventive actions.</li><li>Monitor workmanship, materials, installations, and construction activities for compliance with project requirements.</li><li>Coordinate with contractors, consultants, vendors, discipline engineers, and project teams to resolve quality-related issues.</li><li>Review material inspection requests, work inspection requests, test records, certificates, and related quality documentation.</li><li>Maintain accurate inspection records, quality reports, NCR logs, punch lists, and supporting evidence.</li><li>Support internal and external quality audits and surveillance activities.</li><li>Identify recurring quality issues, trends, and areas of concern and report them to the QA/QC Manager.</li><li>Assist in preparing quality KPIs, reports, dashboards, and project quality statistics.</li><li>Support testing, commissioning, punch-list closeout, handover, and final quality documentation.</li><li>Verify completion and availability of quality records required for system and project handover.</li><li>Promote compliance with the Project Quality Management Plan and contribute to continuous improvement initiatives.</li><li>Support implementation of the Project Quality Management System across assigned work packages.</li></ul><p>Qualifications</p><p>Required Qualifications</p><ul><li>Bachelor s degree in Civil, Mechanical, Electrical Engineering , or a related engineering discipline.</li><li>Relevant QA/QC engineering experience on construction, infrastructure, EPC, PMC, or major capital projects.</li><li>Hands-on experience with site inspections, ITPs, inspection requests, quality documentation, and NCR management.</li><li>Good understanding of ISO 9001 Quality Management Systems .</li><li>Experience reviewing construction activities against approved drawings, specifications, method statements, and project quality requirements.</li><li>Experience identifying non-conformances and following corrective actions through closure.</li><li>Knowledge of root cause analysis and corrective/preventive action processes.</li><li>Strong documentation, reporting, and record-management skills.</li><li>Ability to coordinate effectively with contractors, consultants, vendors, and multidisciplinary project teams.</li><li>Strong communication, attention to detail, and problem-solving skills.</li><li>Proficiency in Microsoft Office.</li></ul><p>Preferred Qualifications</p><ul><li>Experience on hyperscale data center or mission-critical projects .</li><li>Previous experience within a PMC, consultant, EPC, or major contractor environment.</li><li>ISO 9001 Internal Auditor, Lead Auditor, Certified Quality Engineer (CQE), or equivalent quality certification.</li><li>Familiarity with electronic Quality Management Systems and document control platforms.</li><li>Experience supporting commissioning quality activities and handover documentation.</li><li>Knowledge of international construction quality standards and best practices.</li><li>Familiarity with FIDIC contracts and associated QA/QC requirements.</li><li>Experience preparing quality reports, dashboards, NCR statistics, and quality performance metrics.</li></ul><p>Position Details</p><ul><li>Position: QA/QC Engineer</li><li>Department: Quality Assurance &amp; Quality Control</li><li>Location: Kingdom of Saudi Arabia</li><li>Work Setting: Onsite</li><li>Employment Type: Full-time</li></ul><p>Productivity Tools</p><ul><li>Microsoft Excel</li><li>Microsoft Word</li><li>Microsoft PowerPoint</li><li>Electronic Quality Management Systems</li><li>Document Control Platforms</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Civil, Mechanical, Electrical Engineering , or a related engineering discipline.</li><li>Relevant QA/QC engineering experience on construction, infrastructure, EPC, PMC, or major capital projects.</li><li>Hands-on experience with site inspections, ITPs, inspection requests, quality documentation, and NCR management.</li><li>Good understanding of ISO 9001 Quality Management Systems .</li><li>Experience reviewing construction activities against approved drawings, specifications, method statements, and project quality requirements.</li><li>Experience identifying non-conformances and following corrective actions through closure.</li><li>Knowledge of root cause analysis and corrective/preventive action processes.</li><li>Strong documentation, reporting, and record-management skills.</li><li>Ability to coordinate effectively with contractors, consultants, vendors, and multidisciplinary project teams.</li><li>Strong communication, attention to detail, and problem-solving skills.</li><li>Proficiency in Microsoft Office.</li><li>Experience on hyperscale data center or mission-critical projects .</li><li>Previous experience within a PMC, consultant, EPC, or major contractor environment.</li><li>ISO 9001 Internal Auditor, Lead Auditor, Certified Quality Engineer (CQE), or equivalent quality certification.</li><li>Familiarity with electronic Quality Management Systems and document control platforms.</li><li>Experience supporting commissioning quality activities and handover documentation.</li><li>Knowledge of international construction quality standards and best practices.</li><li>Familiarity with FIDIC contracts and associated QA/QC requirements.</li><li>Experience preparing quality reports, dashboards, NCR statistics, and quality performance metrics.</li></ul>

<p>Job Overview We are seeking a highly organized, dependable, and detail-oriented Data Entry &amp; Virtual Assistant Administrator to join our growing remote team. In this role, you will provide essential administrative and data-management support across the organization. Your responsibilities will include data entry, document management, email and calendar administration, online research, scheduling, record maintenance, and general virtual assistance . The successful candidate will be comfortable working independently, managing multiple priorities, communicating professionally, and maintaining a high degree of accuracy and confidentiality. You will play an important role in keeping daily operations organized, maintaining reliable company records, and ensuring managers and team members receive timely administrative support.</p><p>Key Responsibilities</p><p>Data Entry &amp; Records Management</p><ul><li>Accurately enter, update, and maintain information in databases, spreadsheets, CRM systems, and other company platforms.</li><li>Transfer information from emails, forms, PDFs, invoices, reports, and other documents into designated systems.</li><li>Review records for accuracy, completeness, and consistency.</li><li>Identify and correct duplicate, incomplete, outdated, or inaccurate information.</li><li>Create, maintain, and update Excel and Google Sheets spreadsheets.</li><li>Perform routine data-cleaning and quality-control checks.</li><li>Maintain organized electronic files, folders, and records.</li><li>Prepare basic reports, summaries, and data compilations as requested.</li><li>Maintain customer, supplier, employee, inventory, product, or operational records as required.</li><li>Follow established procedures for handling, storing, and protecting confidential company information.</li></ul><p>Virtual Assistant Support</p><ul><li>Provide day-to-day remote administrative support to managers and team members.</li><li>Manage and organize email inboxes when authorized.</li><li>Draft routine emails, correspondence, and internal communications.</li><li>Schedule and coordinate meetings, appointments, and conference calls.</li><li>Maintain calendars and provide reminders for important meetings, deadlines, and commitments.</li><li>Prepare documents and other materials for meetings.</li><li>Take, organize, and distribute meeting notes when required.</li><li>Conduct online research and present findings in clear, organized documents or spreadsheets.</li><li>Assist with travel research, reservations, and itinerary preparation when needed.</li><li>Follow up on outstanding administrative requests and routine tasks.</li><li>Coordinate information between team members, customers, vendors, and other contacts when appropriate.</li></ul><p>General Administrative Support</p><ul><li>Prepare, format, edit, and organize documents, reports, presentations, and spreadsheets.</li><li>Maintain efficient digital filing systems to ensure documents can be located quickly.</li><li>Process forms, applications, invoices, orders, and other administrative documents.</li><li>Assist with customer and client record management.</li><li>Track deadlines, appointments, assignments, and ongoing administrative activities.</li><li>Support basic invoice and expense tracking when required.</li><li>Assist with onboarding documentation and other internal administrative processes.</li><li>Perform additional administrative duties as assigned by management.</li></ul><p>Preferred Skills</p><ul><li>Experience in one or more of the following areas is beneficial:</li><li>CRM and database-management systems.</li><li>Microsoft Excel formulas, filtering, sorting, and data validation.</li><li>Google Sheets and other cloud-based productivity tools.</li><li>Calendar and appointment management.</li><li>Email and inbox administration.</li><li>Online research and information gathering.</li><li>Document formatting and preparation.</li><li>Customer service and client communication.</li><li>Invoice and expense tracking.</li><li>Project and task-management platforms.</li><li>Cloud-based file storage and document-management systems.</li><li>Zoom, Microsoft Teams, Slack, or similar remote collaboration platforms.</li><li>Training may be provided for company-specific software, systems, and procedures.</li></ul><p>Ideal Candidate</p><p>Our ideal candidate is organized, accurate, trustworthy, proactive, and self-motivated . You should be comfortable receiving an assignment, understanding the requirements, asking appropriate questions when clarification is needed, and completing the work accurately within the required timeframe. Because this is a remote position, you should also demonstrate strong communication skills, reliability, responsiveness, and the ability to structure and manage your workday without continuous supervision. You take ownership of your responsibilities, pay close attention to details, and communicate promptly when you encounter a question, delay, or issue requiring management's attention.</p><p>Key Competencies</p><ul><li>Attention to Detail: You carefully review information and identify errors, inconsistencies, or missing details before work is finalized.</li><li>Organization: You effectively manage multiple documents, emails, appointments, records, and assignments while keeping information structured and accessible.</li><li>Reliability: You consistently complete assigned responsibilities and meet agreed-upon deadlines.</li><li>Communication: You communicate clearly, professionally, and respectfully with colleagues, customers, vendors, and other contacts.</li><li>Confidentiality: You understand the importance of safeguarding company, customer, employee, and financial information.</li><li>Initiative: You recognize routine administrative needs and take appropriate action without requiring constant supervision.</li><li>Adaptability: You are comfortable learning new software, processes, systems, and administrative procedures.</li><li>Problem Solving: You can investigate routine issues, identify missing information, resolve straightforward problems, and recognize when a matter needs to be escalated.</li></ul><p>Typical Daily Responsibilities</p><p>A typical workday may include reviewing emails and administrative requests, entering and verifying data, updating spreadsheets and company systems, organizing digital documents, managing calendars and appointments, preparing reports, conducting online research, following up on outstanding tasks, and assisting managers and team members with administrative responsibilities. Priorities may shift throughout the day, so the ability to stay organized, communicate effectively, and manage multiple responsibilities is essential.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or equivalent; additional education or training in administration, business, or a related field is an advantage. Previous experience in data entry, virtual assistance, administration, office support, customer service, or a related position is preferred. Strong computer and internet skills. Proficiency with Microsoft Office , particularly Excel, Word, and Outlook. Familiarity with Google Workspace , including Gmail, Google Docs, Google Sheets, Google Drive, and Google Calendar. Fast and accurate typing skills. Excellent attention to detail and commitment to accuracy. Strong organizational and time-management skills. Clear and professional written and verbal communication skills. Ability to work independently and remain productive in a remote environment. Ability to follow written instructions, procedures and established workflows. Ability to prioritize multiple assignments and consistently meet deadlines. Professional judgment when handling confidential or sensitive information.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking an exceptional Sous Chef to lead the culinary direction to celebrate Greek culinary heritage, regional diversity and exceptional ingredients , bringing together authentic Greek flavours and traditional techniques with a sophisticated, contemporary fine-dining approach.<br> The Sous Chef will be responsible for bringing the Greek culinary concept to life, combining authentic Mediterranean flavours, traditional techniques and premium ingredients with contemporary fine-dining presentation and execution .<br> The successful candidate will have a deep understanding of Taverna style Greek cuisine.<br> This is a seasonal 6 month role is based in Saudi Arabia, visa and relocation support is provided.<br> Culinary &amp; Concept Leadership Lead the culinary vision and execution of the Greek fine-dining concept.<br> Develop a sophisticated menu inspired by Greek culinary heritage and regional diversity.<br> Create signature dishes that combine traditional Greek flavours and techniques with modern culinary approaches.<br> Develop recipes, specifications, plating standards and portion controls.<br> Lead menu tastings, trials and final menu development.<br> Ensure exceptional standards of flavour, quality, presentation and consistency across every service.<br> Maintain the authenticity and integrity of Turkish cuisine while adapting the experience to a contemporary luxury dining environment.<br> Pre-Opening &amp; Concept Development Lead all culinary aspects of the restaurant pre-opening.<br> Work closely with senior management to translate the culinary vision into a fully operational restaurant.<br> Develop kitchen SOPs, recipes, preparation methods and service standards.<br> Support kitchen design, equipment planning and operational workflow.<br> Assist with supplier selection and sourcing of premium Greek and local ingredients.<br> Establish product specifications and quality standards.<br> Recruit, train and structure the opening kitchen brigade.<br> Lead culinary trials, tastings, mock services and opening preparations.<br> Kitchen Operations Take full responsibility for the day-to-day kitchen operation.<br> Lead and motivate a multicultural culinary brigade.<br> Maintain high standards of food preparation, presentation and service.<br> Ensure efficient mise en place and kitchen organisation.<br> Manage kitchen workflow during high-volume service while maintaining fine-dining standards.<br> Work closely with the Front of House team to ensure a seamless guest experience.<br> Ensure full compliance with food safety, hygiene and HACCP standards.<br> Financial &amp; Commercial Management Take ownership of kitchen food cost and operational performance.<br> Develop accurate recipes, costing sheets and portion specifications.<br> Monitor food cost, yields, waste and stock levels.<br> Work closely with the Cost Controller and management team to achieve agreed financial targets.<br> Maintain effective purchasing and inventory control.<br> Ensure appropriate storage and stock rotation.<br> Identify opportunities to improve kitchen efficiency and profitability without compromising quality.<br> People &amp; Leadership Build and lead a high-performing culinary team.<br> Recruit, train and develop chefs across all kitchen sections.<br> Establish a culture of professionalism, discipline, creativity and teamwork.<br> Conduct regular training on culinary techniques, recipes, presentation and food safety.<br> Mentor junior chefs and develop internal culinary talent.<br> Set clear performance expectations and lead by example during service.<br> At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth.<br> Our benefits include: An opportunity to lead the founding team launching a new in house Persian restaurant concept by SIHAMCO - a first within The Groves' Portfolio.<br> Competitive salary packages – aligned with market standards and experience Health insurance, accommodation provided and transportation allowance Career development &amp; Internal promotions – grow with us across departments and seasons Creative &amp; collaborative work culture – built on passion, innovation, and attention to detail Exposure to high-end hospitality &amp; entertainment concepts – gain experience in premium F&amp;B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity – join a team of passionate professionals from around the world About The Company SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up.<br> Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards.<br> Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br> Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation.<br> We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br> Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim.<br> With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&amp;B, Lifestyle, Wellness, Family &amp; Pet Entertainment Experience.<br> Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk &amp; Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br> Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br> We Are Only Getting Started!<br> Several exciting new concepts and brands are currently under development, with launches planned in the coming months.<br> From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br> People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence.<br> We nurture careers, encourage creativity, and build leaders.<br> Join Us Whether you’re an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history.<br> Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.<br> Join us and be part of a company that’s redefining hospitality in Saudi Arabia and beyond.<br> 5–8+ years of professional culinary experience , including experience as a Sous Chef Strong and demonstrable experience in Greek cuisine .<br> Previous experience within fine dining, luxury hospitality or premium restaurant environments .<br> Deep knowledge of Greek culinary traditions, regional cuisines, ingredients and techniques.<br> Experience developing sophisticated menus and signature dishes.<br> Strong knowledge of food costing, yield management, portion control and menu engineering.<br> Proven ability to recruit, lead and develop a multicultural kitchen brigade.<br> Excellent knowledge of HACCP, food safety and hygiene standards.<br> Strong leadership, communication and organisational skills.<br> Creative, detail-oriented and commercially minded.<br> Ability to maintain exceptional standards in a fast-paced, high-volume environment.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2>Factory General Manager — Job Description</h2><h3>Job Purpose</h3><p>The Factory General Manager is responsible for the <strong>overall management and performance of the factory</strong>, ensuring safe, efficient, cost-effective, and high-quality manufacturing operations. The role leads all factory functions and is accountable for achieving production, quality, delivery, cost, profitability, and operational excellence objectives in alignment with the company’s strategic goals.</p><h3>Key Responsibilities</h3><p><strong>1. Factory Operations &amp; Production</strong></p><ul><li><p>Lead and oversee all day-to-day factory operations and manufacturing activities.</p></li><li><p>Ensure production plans are achieved in terms of <strong>volume, quality, cost, and delivery</strong>.</p></li><li><p>Optimize production capacity, equipment utilization, workflows, and manpower.</p></li><li><p>Establish and monitor production KPIs and take corrective action where required.</p></li><li><p>Drive continuous improvement, lean manufacturing, productivity, and operational excellence initiatives.</p></li><li><p>Ensure effective planning and utilization of raw materials, equipment, labor, and other resources.</p></li></ul><p><strong>2. Financial &amp; Cost Management</strong></p><ul><li><p>Develop and manage the factory operating budget and annual business plan.</p></li><li><p>Control manufacturing costs, labor costs, material consumption, energy, waste, and overheads.</p></li><li><p>Improve factory profitability through productivity and cost-efficiency initiatives.</p></li><li><p>Monitor CAPEX requirements and ensure appropriate investment in machinery, technology, and infrastructure.</p></li><li><p>Analyze operational and financial performance and implement improvement plans.</p></li></ul><p><strong>3. Quality Management</strong></p><ul><li><p>Ensure compliance with company quality standards, customer specifications, and applicable regulatory requirements.</p></li><li><p>Lead the implementation and continuous improvement of the factory's Quality Management System.</p></li><li><p>Monitor quality KPIs, defects, customer complaints, rework, and waste.</p></li><li><p>Ensure root-cause analysis and corrective/preventive actions are effectively implemented.</p></li></ul><p><strong>4. Health, Safety &amp; Environment</strong></p><ul><li><p>Maintain a strong <strong>HSE culture</strong> and ensure a safe working environment.</p></li><li><p>Ensure compliance with applicable occupational health, safety, environmental, and regulatory requirements.</p></li><li><p>Monitor safety performance, incidents, risk assessments, emergency preparedness, and environmental performance.</p></li><li><p>Promote employee awareness and accountability for safe working practices.</p></li></ul><p><strong>5. Maintenance &amp; Asset Management</strong></p><ul><li><p>Ensure high availability, reliability, and efficiency of production equipment and facilities.</p></li><li><p>Oversee preventive, predictive, and corrective maintenance programs.</p></li><li><p>Develop plans to reduce equipment downtime and improve Overall Equipment Effectiveness (OEE).</p></li><li><p>Ensure proper management of factory assets, utilities, infrastructure, and technical resources.</p></li></ul><p><strong>6. Supply Chain &amp; Planning</strong></p><ul><li><p>Coordinate closely with procurement, supply chain, warehousing, logistics, and commercial teams.</p></li><li><p>Ensure availability of raw materials and production inputs to meet manufacturing requirements.</p></li><li><p>Optimize inventory levels, material flow, warehousing, and production scheduling.</p></li><li><p>Ensure finished products are delivered according to customer and business requirements.</p></li></ul><p><strong>7. People &amp; Organization</strong></p><ul><li><p>Lead, develop, and motivate the factory management team and workforce.</p></li><li><p>Establish clear objectives, KPIs, accountability, and performance management processes.</p></li><li><p>Identify organizational and capability requirements and develop succession plans.</p></li><li><p>Promote employee engagement, teamwork, discipline, and a culture of continuous improvement.</p></li><li><p>Ensure compliance with labor policies and company procedures.</p></li></ul><p><strong>8. Compliance &amp; Risk Management</strong></p><ul><li><p>Ensure factory operations comply with applicable laws, regulations, permits, standards, and company policies.</p></li><li><p>Identify operational risks and establish appropriate mitigation measures.</p></li><li><p>Ensure internal and external audits are effectively managed and corrective actions implemented.</p></li><li><p>Maintain appropriate operational controls and documentation.</p></li></ul><p><strong>9. Stakeholder &amp; Leadership Responsibilities</strong></p><ul><li><p>Provide regular performance reports to the CEO/COO or Executive Management.</p></li><li><p>Work closely with Finance, HR, Procurement, Sales, Supply Chain, Quality, HSE, and Engineering functions.</p></li><li><p>Maintain strong relationships with customers, suppliers, regulators, and other relevant stakeholders.</p></li><li><p>Lead major operational improvement, expansion, automation, and transformation projects.</p></li></ul><h3>Key Performance Indicators (KPIs)</h3><p>Typical KPIs for the Factory GM include:</p><ul><li><p>Production volume and plan achievement</p></li><li><p>OEE and equipment utilization</p></li><li><p>Production cost per unit</p></li><li><p>Manufacturing gross margin/profitability</p></li><li><p>On-time delivery</p></li><li><p>Product quality and defect rate</p></li><li><p>Scrap and waste percentage</p></li><li><p>Customer complaints</p></li><li><p>Machine downtime</p></li><li><p>Maintenance cost and reliability</p></li><li><p>Inventory turnover</p></li><li><p>Labor productivity</p></li><li><p>Energy consumption</p></li><li><p>HSE performance / lost-time incidents</p></li><li><p>Employee turnover and engagement</p></li><li><p>Continuous improvement savings</p></li><li><p>CAPEX delivery and ROI</p></li></ul><h3>Reporting Line</h3><p><strong>Reports to:</strong> Chief Operating Officer (COO) / Chief Executive Officer (CEO) / Managing Director, depending on the organization structure.</p><p><strong>Direct reports may include:</strong></p><ul><li><p>Production Manager</p></li><li><p>Plant/Operations Manager</p></li><li><p>Quality Manager</p></li><li><p>Maintenance/Engineering Manager</p></li><li><p>HSE Manager</p></li><li><p>Supply Chain/Warehouse Manager</p></li><li><p>Production Planning Manager</p></li><li><p>HR/Administration Manager</p></li><li><p>Finance/Cost Controller</p></li></ul><h3>Overall Accountability</h3><p>The Factory General Manager has <strong>end-to-end accountability for factory performance</strong>, balancing <strong>safety, quality, delivery, productivity, cost, profitability, people, and asset utilization</strong> while ensuring that the factory supports the company's broader commercial and strategic objectives.</p><p><strong>Requirements</strong></p><h3>1. Education</h3><ul><li><p>Bachelor’s degree in <strong>Engineering, Manufacturing, Industrial Engineering, Operations Management, or a related discipline</strong>.</p></li><li><p>A <strong>Master’s degree in Business Administration, Engineering, Operations Management, or a related field</strong> is preferred.</p></li><li><p>Professional qualifications in <strong>Lean Manufacturing, Six Sigma, Supply Chain, Quality Management, or HSE</strong>are an advantage.</p></li></ul><h3>2. Professional Experience</h3><ul><li><p><strong>15+ years of progressive experience</strong> in manufacturing, industrial operations, or factory management.</p></li><li><p>At least <strong>5–8 years in a senior management/leadership position</strong>, preferably as Factory Manager, Plant Manager, Operations Director, or equivalent.</p></li><li><p>Proven experience managing <strong>large-scale manufacturing operations</strong>, including production, maintenance, quality, HSE, supply chain, and technical functions.</p></li><li><p>Demonstrated experience managing <strong>budgets, operating costs, CAPEX, productivity, and profitability</strong>.</p></li><li><p>Strong track record of delivering measurable improvements in <strong>production efficiency, cost reduction, quality, and operational performance</strong>.</p></li><li><p>Experience leading <strong>organizational transformation, automation, expansion, or major capital projects</strong> is highly desirable.</p></li><li><p>Experience managing multicultural and multidisciplinary teams.</p></li></ul><h3>3. Technical &amp; Operational Knowledge</h3><ul><li><p>Strong knowledge of <strong>manufacturing processes, production planning, capacity management, and factory operations</strong>.</p></li><li><p>Strong understanding of <strong>Lean Manufacturing, Continuous Improvement, Six Sigma, TPM, 5S, and OEE</strong>.</p></li><li><p>Good knowledge of <strong>quality management systems</strong>, including ISO standards and quality assurance practices.</p></li><li><p>Strong understanding of <strong>maintenance, reliability, asset management, and industrial engineering</strong>.</p></li><li><p>Knowledge of <strong>supply chain, procurement, inventory, warehousing, and logistics</strong>.</p></li><li><p>Strong understanding of <strong>HSE requirements and industrial regulatory compliance</strong>.</p></li><li><p>Good knowledge of <strong>cost accounting, manufacturing costing, budgeting, and financial management</strong>.</p></li><li><p>Understanding of <strong>Industry 4.0, automation, digital manufacturing, and manufacturing analytics</strong> is an advantage.</p></li></ul><h3>4. Leadership &amp; Management Requirements</h3><ul><li><p>Demonstrated ability to <strong>lead a large factory organization and deliver results through multiple functional managers</strong>.</p></li></ul><ul><li><p>Proven ability to lead organizational change and build a <strong>high-performance culture</strong>.</p></li><li><p>Strong negotiation, influencing, and stakeholder-management capabilities.</p></li><li><p>Ability to operate effectively under pressure and make timely decisions in complex operational environments.</p></li></ul><h3>5. Communication &amp; Language</h3><ul><li><p><strong>Excellent command of English, both written and spoken.</strong></p></li><li><p>Strong communication and presentation skills, with the ability to communicate effectively with <strong>Board members, Executive Management, customers, suppliers, regulators, and employees at all levels</strong>.</p></li><li><p>Arabic language proficiency would be an advantage, particularly for operations in Saudi Arabia.</p></li></ul><h3>6. Digital &amp; Management Tools</h3><p>The candidate should be highly proficient in:</p><ul><li><p><strong>ERP systems</strong> such as SAP, Oracle, Microsoft Dynamics, or equivalent.</p></li><li><p><strong>Manufacturing Execution Systems (MES)</strong> and production monitoring systems.</p></li><li><p><strong>Business Intelligence and data analytics tools</strong>, particularly Power BI or equivalent.</p></li><li><p>Microsoft Office, especially <strong>Excel and PowerPoint</strong>.</p></li><li><p>Production planning and scheduling systems.</p></li><li><p>Maintenance/CMMS systems.</p></li><li><p>Quality and HSE management systems.</p></li></ul><h3>7. Preferred Certifications</h3><ul><li><p><strong>Lean Six Sigma Black Belt</strong> or equivalent.</p></li><li><p><strong>PMP</strong> certification for project-intensive environments.</p></li><li><p><strong>ISO Lead Auditor</strong> certification or relevant quality-management qualification.</p></li><li><p><strong>NEBOSH/IOSH</strong> or equivalent HSE qualification.</p></li><li><p>Relevant professional engineering or manufacturing certification.</p></li></ul><p></p>

Job Summary <p> Assisting customers in selecting and renting vehicles that fit their needs and budgets, while managing the car fleet and streamlining contracting procedures.</p> <div> <div> <div> Key Responsibilities </div> <div> <div> <div><br></div> <p>**Customer Reception &amp; Consultation:** Understanding customer requirements (such as trip type, budget, and passenger count) and suggesting suitable vehicles.</p> </div> <div> <div><br></div> <p>**Contracts &amp; Bookings Management:** Preparing rental contracts, verifying official documents (driver's license, ID), and processing payments.</p> </div> <div> <div><br></div> <p>Vehicle Handover &amp; Return Coordination: Inspecting vehicle condition before handover and upon return to document any damages or notes.</p> </div> <div> <div><br></div> <p>**Problem Solving &amp; Support Provision:** Handling customer inquiries, as well as managing vehicle breakdowns or accidents during the rental period.</p> </div> </div> </div> </div> <div> <div> <div> Required Qualifications </div> <ul> <li>Business Administration</li> <li>Marketing</li> <li>Sales Management</li> </ul> </div> </div>