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Senior Technical Office Architect Architectural Shop Drawings & Multidisciplinary Coordination Location: Riyadh, Saudi Arabia Employment Type: Full-time | On-site Required Experience: At least 5 years of relevant architectural experience, including at least 3 years in architectural technical office roles within Saudi Arabia. Availability: Immediate joining required. Applicants must currently be based in Saudi Arabia. ABOUT THE ROLEQWAED AL-EMMAR (QAE) is seeking a Senior Technical Office Architect with strong hands-on expertise in architectural shop drawings, construction detailing, and coordination across disciplines and departments, with previous involvement in large-scale hospitality, commercial, and residential projects. The successful candidate will translate design requirements into accurate, coordinated, and buildable drawing packages, follow up on approvals, and resolve technical conflicts in collaboration with consultants, project management, site teams, interior designers, procurement, suppliers, and subcontractors. KEY RESPONSIBILITIESPrepare and review architectural shop drawings, including plans, elevations, sections, construction details, finishing layouts, reflected ceiling plans, and door, window, and finish schedules. Review design drawings, specifications, and relevant bills of quantities to identify discrepancies, missing information, and constructability issues. Coordinate architectural works with structural and MEP disciplines, including HVAC, plumbing, electrical, and firefighting systems, resolving conflicts involving levels, openings, service routes, and access and maintenance requirements. Develop construction details for flooring, ceilings, partitions, façades, fixed joinery, and finishes, coordinating their interfaces with waterproofing systems and other works. Prepare Requests for Information (RFIs) and technical submittals, and address and follow up on consultant comments until closure. Review supplier and subcontractor drawings, material submittals, samples, and technical data for compliance with approved drawings and specifications. Prepare, review, and coordinate Furniture, Fixtures & Equipment (FF&E) layouts and schedules within the project scope, including loose and custom-made furniture, decorative lighting, curtains, soft furnishings, accessories, and relevant equipment. Review FF&E dimensions, materials, finishes, fabrication drawings, and samples. Coordinate installation, fixing, and electrical or plumbing connections where required, in collaboration with interior designers, relevant engineering disciplines, procurement, and suppliers. Coordinate FF&E with architectural works, fixed joinery, circulation routes, and building services, and follow up on mock-up and model-room approvals where applicable. Maintain close coordination between the technical office, project management, site teams, and procurement to align approved drawings and materials with construction requirements and project schedules. Maintain drawing registers, revision control, submission schedules, and approval tracking, ensuring that site teams use the latest approved documents. Attend technical coordination meetings, document decisions, follow up on actions, and develop practical solutions to site issues for review and approval. Prepare and review as-built drawings based on verified site information and approved changes. REQUIRED QUALIFICATIONS AND EXPERIENCEBachelor’s degree in Architecture or Architectural Engineering. At least 5 years of relevant architectural experience, including at least 3 years in architectural technical office roles within Saudi Arabia, with hands-on experience in shop drawing preparation. Previous involvement in large-scale hospitality, commercial, and residential projects, with clear details of project scale, stages, and personal responsibilities. Strong ability to personally prepare and review architectural shop drawings and construction details accurately and efficiently. Direct experience coordinating architectural, structural, and MEP works, and working across technical office, site, procurement, supplier, and subcontractor teams. Strong knowledge of construction methods, architectural materials, finishing systems, and installation details used on projects in Saudi Arabia. Familiarity with Saudi Building Code requirements and specifications relevant to the architectural scope. Practical knowledge of FF&E coordination and the review of related schedules, specifications, and supplier drawings. Advanced proficiency in Auto CAD and the ability to interpret architectural, structural, and MEP drawings and technical specifications. Ability to prepare technical correspondence and RFIs and communicate professionally in English. Strong attention to detail, technical problem-solving, follow-up, prioritization, and deadline management. Currently based in Saudi Arabia and available for immediate joining and full-time, on-site work in Riyadh. PREFERRED QUALIFICATIONSTechnical office experience with construction contractors. Experience with high-end hospitality projects, complex interior finishes, model rooms, and hotel operator requirements. Proficiency in Revit and experience with BIM coordination and clash review using Navisworks. Experience reviewing and guiding the work of architects and drafting teams. HOW TO APPLYCandidates who meet all essential requirements are invited to email their application to:hr@aljammaz-co.comEmail subject:Senior Technical Office Architect – Full Name – Current City Required attachments:Updated CV: A PDF showing employers, employment dates, and relevant experience within Saudi Arabia. Work portfolio: A concise PDF showing architectural shop drawings, construction details, and coordination work personally prepared or contributed to, with your role clearly identified. Relevant project list: State each project’s name, location, type, approximate scale, project stage, and your personal responsibilities. This may be included in your CV or portfolio. Please answer the following questions clearly in the email body:What is your current city of residence, and are you available for on-site work in Riyadh? How many years of total professional architectural experience do you have? How many years of relevant professional experience have you gained within Saudi Arabia? How many years of architectural technical office and shop drawing experience do you have in total, and how many of these were within Saudi Arabia? What experience do you have in large-scale hospitality, commercial, and residential projects? Provide an example of each project type you have worked on and describe your role. Have you personally prepared architectural shop drawings and construction details and followed up on consultant approvals? Briefly explain. Give a brief example of an architectural conflict with structural or MEP works that you resolved, and explain the solution. What FF&E experience do you have, and what responsibilities did you personally handle? What is your proficiency level in Auto CAD, Revit, and Navisworks? How many calendar days do you need to join after accepting an employment offer? Enter “0” if available immediately, and state any notice period or required procedures that may affect your start date. What is your expected total monthly salary in SAR, including basic salary and fixed housing, transportation, and other allowances, excluding variable bonuses? Selection process Shortlisted candidates will be asked to discuss their work samples and personal responsibilities. The assessment may include a short technical exercise relevant to the role. All work samples must be permitted for sharing and exclude confidential project information. Redacted samples are acceptable.
WE’RE HIRING: DNS TEAM LEAD – SAUDI ARABIA<br>Excis is a global IT services and support organisation delivering technology solutions to enterprise clients worldwide. With a global presence and a strong network of IT professionals, we provide a collaborative environment where technical expertise, innovation, and operational excellence make a measurable impact.<br>We are looking for experienced IT professionals who can contribute to critical enterprise infrastructure environments and deliver reliable, secure, and high-quality technology services. Role Summary<br>We are seeking an experienced and technically strong DNS Team Lead to lead the administration, support, troubleshooting, and continuous improvement of enterprise DNS, DHCP, and IP Address Management (DDI) services.<br>The successful candidate will provide technical leadership for large-scale enterprise DNS environments, ensuring high availability, security, performance, and operational stability. This role requires strong hands-on experience with Infoblox DDI, Microsoft DNS, Active Directory-integrated DNS, DNS security technologies, and enterprise IPAM. Experience supporting hybrid cloud environments, including Azure DNS and AWS Route 53, is highly desirable.<br>The DNS Team Lead will be responsible for complex DNS operations, zone management, delegation, troubleshooting, security, incident resolution, and technical coordination with network, infrastructure, cloud, and cybersecurity teams.<br>Key Responsibilities DNS & DDI Administration Lead the administration and operational support of enterprise DNS, DHCP, and IPAM (DDI) environments. Provide technical leadership for enterprise DNS services and infrastructure activities. Manage DNS architecture, zones, records, delegations, forwarders, and related configurations. Administer and support Microsoft DNS and Active Directory-integrated DNS. Provide technical support for Infoblox DDI environments. Manage DNS and DHCP changes, maintenance activities, and service improvements. Ensure DNS and DHCP services remain reliable, secure, and highly available. Collaborate with network, infrastructure, cloud, and security teams on DNS-related activities.<br>DNS Security Implement and support DNS security technologies, including DNSSEC and Response Policy Zones (RPZ). Monitor and investigate DNS-related security events and potential threats. Support DNS threat mitigation and secure DNS architecture. Troubleshoot security-related DNS incidents, vulnerabilities, and configuration issues. Ensure DNS services comply with organisational security and operational standards.<br>Cloud & Network Services Support DNS services across hybrid and cloud environments. Administer and support cloud DNS platforms such as Azure DNS and AWS Route 53. Support enterprise IPAM and network service automation. Coordinate DNS changes across on-premises and cloud environments. Work closely with network and infrastructure teams to maintain reliable DNS and DHCP services. Contribute to the design and implementation of DNS service improvements.<br>Monitoring, Troubleshooting & Incident Management Monitor the health and performance of DNS, DHCP, and IPAM services. Investigate complex DNS, DHCP, and IPAM issues using monitoring, logging, and diagnostic tools. Troubleshoot DNS architecture, zone, delegation, resolution, and protocol-related issues. Lead the resolution of critical production incidents and service interruptions. Coordinate incident escalation and resolution with relevant technical teams and vendors. Perform root-cause analysis and recommend preventative measures. Identify recurring issues and implement improvements to service reliability.<br>Technical Leadership Provide technical guidance and mentoring to DNS administrators and infrastructure teams. Lead technical activities related to DNS changes, maintenance, troubleshooting, and service improvements. Support technical planning and infrastructure improvement initiatives. Establish and maintain DNS operational standards, procedures, and best practices. Ensure technical configurations and operational records remain accurate and up to date. Act as a technical point of contact for complex DNS-related issues.<br>Documentation & Compliance Maintain accurate DNS, DHCP, and IPAM documentation. Document DNS architecture, configurations, zone management, and operational procedures. Maintain troubleshooting guides, technical standards, and knowledge-base documentation. Ensure DNS activities follow established change-management and operational procedures. Support technical audits, compliance activities, and infrastructure reviews when required.<br>Essential Skills & Qualifications Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.8+ years of experience working with enterprise DNS, DHCP, and IPAM/DDI environments. Strong hands-on experience with Infoblox DDI. Extensive experience administering enterprise DNS environments. Strong experience with Microsoft DNS, Active Directory-integrated DNS, and DHCP. Strong understanding of DNS protocols, architecture, zone management, and delegation. Experience with DNS security technologies such as DNSSEC and RPZ. Experience supporting DNS in hybrid cloud environments. Working knowledge of Azure DNS and AWS Route 53. Experience with IPAM solutions and network service automation. Strong understanding of TCP/IP, routing, firewall concepts, and network services. Strong DNS troubleshooting, monitoring, and logging capabilities. Experience supporting business-critical or production infrastructure environments. Strong analytical and problem-solving skills. Excellent communication and technical leadership abilities.<br>Technical Skills The ideal candidate should have strong working knowledge of:Infoblox DDIDNSDHCPIPAMDNSSECRPZMicrosoft DNSActive Directory Azure DNSAWS Route 53GSLBDNS troubleshooting and diagnostics DNS protocols and architecture Zone management and delegation TCP/IP and network fundamentals Routing and firewall concepts DNS monitoring and logging Network service automation<br>Preferred Experience Experience with Global Server Load Balancing (GSLB) and load-balancing technologies. Experience supporting large-scale, business-critical production environments. Experience working in banking or financial services environments. Previous experience leading DNS, network, infrastructure, or DDI teams. Experience mentoring junior or mid-level technical engineers. Experience working with enterprise change-management and incident-management processes.<br>Key Competencies Strong technical leadership and decision-making skills Advanced DNS troubleshooting and diagnostic capabilities Strong understanding of enterprise DNS architecture Ability to manage complex DNS, DHCP, and IPAM environments Strong attention to detail and configuration accuracy Ability to lead technical activities and resolve complex infrastructure issues Excellent communication and stakeholder-management skills Ability to work effectively under pressure in critical production environments Strong ownership and problem-solving mindset Proactive approach to service improvement Strong documentation and operational discipline<br>Department: Information Technology / Infrastructure Employment Type: Full-time, Fixed-Term Contract Contract Duration: Minimum 3 Months with Potential Extension Work Location: Saudi Arabia<br>Why Join Excis? As part of Excis, you will work in a global IT services environment supporting enterprise technology operations and gaining exposure to complex infrastructure and networking environments.<br>We offer:A collaborative and professional working environment Exposure to enterprise infrastructure technologies Opportunities to work with global clients and technical teams Professional development and continuous learning opportunities Competitive compensation<br>Join Excis as a DNS Team Lead and help deliver secure, reliable, and high-performing enterprise DNS and DDI services in a critical infrastructure environment.<br>Apply now and become part of our global IT team.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Head of Paid Social, Insurance based in Saudi Arabia.<br><br>This is a senior, hands-on performance marketing leadership role focused on owning paid social for a high-potential insurance vertical. You will take end-to-end responsibility for Meta and Tik Tok performance, from budget allocation and bidding to creative testing, attribution, compliance, and margin. The role combines strategic ownership with daily execution in a fast-moving, data-driven environment. You will be expected to scale monthly investment significantly while protecting contribution margin and improving performance predictability. Working closely with creative, product, compliance, and business leadership, you will turn complex channel challenges into practical growth opportunities. You will also build repeatable testing frameworks and playbooks that raise the effectiveness of the wider paid media team. This is an opportunity for an experienced performance marketer to shape a growing channel rather than simply maintain an established playbook.<br><br>Accountabilities<br><br>Own the end-to-end paid social strategy and execution for the insurance vertical across Meta and Tik Tok, with direct accountability for spend, pacing, performance, and contribution margin. Manage budget and bid strategies, making informed trade-offs between ROAS and contribution dollars to maximize profitable growth. Develop and lead a high-velocity creative testing roadmap in partnership with creative strategists and production teams, overseeing tests from concept and launch through analysis and post-mortem. Monitor performance closely, diagnose shifts caused by campaign, platform, attribution, audience, or creative factors, and take decisive corrective action. Scale monthly paid social investment substantially while maintaining target margins and improving the predictability of channel performance. Build a documented, repeatable paid social playbook covering testing, optimization, measurement, and operational best practices for use across the wider buying team. Establish strong working relationships with Meta and Tik Tok representatives, pursuing allowlisting, beta opportunities, access, and escalation support appropriate to regulated verticals. Partner directly with product, compliance, and business leadership on funnel, landing page, offer, and customer acquisition strategy. Navigate advertising and regulatory constraints proactively, identifying compliant approaches that allow campaigns to continue scaling. Use tracking and attribution data to validate performance, identify data-quality issues, and ensure optimization decisions are based on reliable signals. Share insights and recommendations early, document learnings, and continuously improve channel strategy, creative effectiveness, and testing velocity.<br><br>Requirements<br><br>4+ years of hands-on paid social buying experience in performance marketing, affiliate marketing, lead generation, or a comparable results-driven environment, with direct responsibility for profitability or contribution margin. Proven experience managing at least $250,000 in monthly paid social spend while being accountable for CPA, ROAS, contribution margin, or comparable commercial metrics. Deep expertise with Meta Ads, including campaign structure, bidding and budgeting, audience and placement testing, performance diagnostics, and platform-related changes. Significant Tik Tok advertising experience at meaningful scale, including familiarity with allowlisting, vertical restrictions, landing page requirements, and platform-specific operational considerations. Experience working in a compliance-heavy or regulated industry such as insurance, lending, credit, healthcare, or another restricted lead-generation environment. Strong knowledge of tracking and attribution, including pixel and server-side events, postbacks, conversion quality assurance, and the ability to identify when attribution or performance data may be unreliable. Demonstrated ability to connect paid media activity to P&L outcomes, commercial goals, and margin rather than focusing solely on surface-level channel metrics. Strong analytical, problem-solving, and decision-making skills, with the ability to investigate performance changes beyond the first apparent explanation. Excellent cross-functional communication skills and the ability to work effectively with creative, product, compliance, and business stakeholders. A proactive, accountable, and adaptable working style, with a willingness to operate directly in advertising platforms and move quickly when priorities or market conditions change. Preferred experience with auto insurance or another regulated lead-generation vertical, advertorial or direct-response funnels, landing page conversion testing, AI-powered creative tools, and Looker.<br><br>Benefits<br><br>Fully remote working environment with flexibility to work from anywhere within the applicable location requirements. High-impact leadership opportunity with end-to-end ownership of a strategically important paid acquisition channel. Significant autonomy to influence budgets, testing strategy, creative direction, funnel optimization, and growth decisions. Opportunity to work closely with senior marketing, business, product, compliance, and creative stakeholders without unnecessary layers. Hands-on exposure to large-scale Meta and Tik Tok performance marketing in a regulated vertical. Opportunity to develop and implement new growth playbooks and shape how the broader paid media team operates. Diverse and inclusive working culture with a strong emphasis on ownership, continuous improvement, collaboration, and learning. Competitive compensation and benefits package, with specific details determined based on location, experience, and applicable employment terms. Opportunity to work within a profitable, growth-oriented environment where performance and commercial impact directly influence investment decisions.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
<p>The Mock Hotel Operations Supervisor is responsible for the full operational oversight of the newly established mock hotel training facility, with a particular focus on Food and Beverage, culinary arts, stewarding operations, scheduling, inventory control, equipment readiness, hygiene standards, and training support. The role requires a hands-on professional with strong hospitality operations experience, practical culinary and F&B knowledge, and direct exposure to the training or education sector. The position holder will ensure that the mock hotel facility operates according to industry standards and supports high-quality practical training for students and trainees.</p><p><b>Key Responsibilities</b></p><ol><li>Mock Hotel Operations Management Oversee the daily operations of the mock hotel facility, including training kitchens, F&B areas, stewarding sections, storage areas, service areas, and related operational spaces. Ensure that all areas are prepared, organized, clean, safe, and fully operational before scheduled training sessions. Coordinate the use of mock hotel facilities according to academic timetables, training schedules, workshops, events, and practical assessments. Ensure that operational workflows simulate real hospitality and hotel industry standards.</li><li>Scheduling and Coordination Prepare and manage operational schedules for mock hotel areas in coordination with academic and training staff. Coordinate facility bookings, class requirements, practical sessions, instructor needs, and student training activities. Prevent scheduling conflicts and ensure proper readiness of facilities for each session. Communicate operational updates, facility readiness, and resource needs to relevant departments.</li><li>Inventory and Asset Management Maintain a comprehensive inventory of all mock hotel items, including kitchen tools, utensils, service equipment, linens, uniforms, consumables, cleaning materials, and training supplies. Track item movement, usage, condition, damage, loss, maintenance needs, and replacement requirements. Implement proper check-in/check-out systems for equipment and training items. Conduct regular inventory audits and submit reports to management. Ensure that all items are properly labeled, stored, secured, and available when needed.</li><li>Culinary, F&B, and Stewarding Operations Support culinary and F&B practical training by ensuring the availability and readiness of tools, ingredients, equipment, and service areas. Apply practical chef stewarding experience to maintain high standards of dishwashing, sanitation, equipment handling, waste control, and back-of-house organization. Ensure proper setup and breakdown of practical training sessions. Monitor kitchen and service area hygiene, safety, and operational discipline. Support instructors and trainers during culinary, F&B, and hospitality practical sessions as required.</li><li>Food Safety and Hygiene Compliance Ensure compliance with food safety standards, hygiene protocols, sanitation procedures, and safe food handling practices. Monitor the proper use, cleaning, and storage of food-related tools and equipment. Ensure that temperature logs, cleaning schedules, waste disposal records, and hygiene checklists are maintained when applicable. Promote a strong safety and hygiene culture among staff, trainers, and trainees. Report any food safety risks, operational hazards, or compliance concerns immediately.</li><li>Maintenance and Facility Readiness Monitor the condition of mock hotel facilities, kitchens, equipment, furniture, appliances, and training assets. Report maintenance issues and follow up until completion. Coordinate with maintenance, procurement, IT, housekeeping, security, and other support departments as needed. Ensure that all equipment is functioning safely before use in training sessions. Support preventive maintenance planning for mock hotel equipment and facilities.</li><li>Training and Education Support Support trainers and faculty members in delivering practical hospitality, culinary, F&B, and stewarding training. Assist in creating realistic hotel and restaurant operational scenarios for students. Ensure that the training environment reflects professional hospitality workplace standards. Help trainees understand operational discipline, cleanliness, teamwork, time management, and proper handling of equipment. Provide operational guidance to trainees when needed, without replacing the academic role of the instructor.</li><li>Documentation and Reporting Maintain accurate records related to inventory, schedules, facility usage, maintenance requests, lost or damaged items, consumables, and operational incidents. Prepare regular operational reports for management. Document gaps, risks, resource needs, and improvement recommendations. Maintain proper filing of food safety certificates, checklists, inspection forms, and operational logs.</li><li>Procurement and Resource Planning Identify required supplies, consumables, tools, and replacement items for mock hotel operations. Coordinate with procurement according to approved policies and procedures. Support budget planning by providing accurate usage data and future operational needs. Recommend cost-saving measures without compromising training quality or safety.</li><li>Quality Improvement and Best Practices Implement hospitality industry best practices in mock hotel operations. Continuously improve operational workflows, storage systems, scheduling processes, and inventory controls. Ensure that the mock hotel reflects professional standards suitable for hospitality and culinary training. Support audits, inspections, accreditation visits, internal reviews, and external partner visits. Contribute to the development of standard operating procedures for mock hotel operations.</li></ol><p>Key Performance Indicators</p><ul><li>Mock hotel facility readiness before all scheduled training sessions.</li><li>Accuracy and completeness of inventory records.</li><li>Reduction in lost, damaged, or unaccounted-for items.</li><li>Compliance with food safety and hygiene standards.</li><li>Timely reporting and resolution of maintenance and operational issues.</li><li>Trainer and trainee satisfaction with facility readiness and operational support.</li><li>Effective scheduling with minimal conflicts or delays.</li><li>Proper documentation of operational activities, inventory, and incidents.</li><li>Continuous improvement in mock hotel operating procedures.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><strong>Required Qualifications</strong></p><p>Bacheloru2019s degree in Hospitality Management, Food and Beverage Management, Culinary Arts, or a closely related field.</p><p>Minimum of 5 years of hands-on experience in hospitality, F&B, culinary operations, stewarding, or hotel operations.</p><p>Practical experience working as a Chef Steward or in a closely related stewarding/kitchen operations role.</p><p>Proven experience in the training or education industry, preferably in vocational training, hospitality education, culinary education, or practical skills training.</p><p>Valid food safety certification.</p><p>Fluent English communication skills, both written and spoken.</p><p><strong>Preferred Qualifications</strong></p><p>Saudi nationality is preferred, subject to meeting the required qualifications and experience.</p><p>Experience in managing training kitchens, simulation labs, mock hotel facilities, or hospitality practical training environments.</p><p>Experience preparing facilities for audits, accreditation visits, inspections, or external stakeholder visits.</p><p>Knowledge of hotel operating standards, F&B service standards, kitchen hygiene standards, and practical training workflows.</p><p>Arabic communication skills are an advantage.</p><p><strong>Required Skills and Competencies</strong></p><ul><li>Strong operational leadership and hands-on execution.</li><li>Excellent inventory control and asset tracking skills.</li><li>Strong understanding of culinary, F&B, stewarding, and back-of-house operations.</li><li>Excellent scheduling, coordination, and follow-up skills.</li><li>Strong food safety, hygiene, and sanitation awareness.</li><li>Ability to work effectively with trainers, faculty, students, support staff, and management.</li><li>High attention to detail and strong organizational discipline.</li><li>Ability to maintain professional standards in a training environment.</li><li>Strong problem-solving and decision-making skills.</li><li>Ability to work under pressure and manage multiple operational priorities.</li><li>Professional communication skills in English.</li><li>Strong sense of accountability, ownership, and confidentiality.</li></ul>
<p><strong>Overview/Basic Function:</strong> The Bell Captain is responsible for the day-to-day leadership and smooth operation of the Bell and Door teams at Rosewood AMAALA. Acting as a key ambassador at the resort entrance and lobby, the Bell Captain ensures that all guest arrivals, departures, luggage handling, escorts, and door/traffic operations are handled with efficiency, safety, and genuine hospitality, in full alignment with Rosewood s A Sense of Place philosophy, Relationship Hospitality and Rosewood, Forbes and LQA standards. This role supervises Bell Attendants and Doormen, plans their assignments, coordinates closely with Front Desk, Guest Relations, Concierge, Airport Representatives, and Transportation, and ensures that all entrance and luggage services contribute to a seamless ultra-luxury guest journey.</p><p><strong>Essential Duties</strong></p><ul><li>Oversee all door operations, ensuring guests are greeted warmly on arrival and farewelled graciously on departure.</li><li>Ensure Doormen manage entrance flow safely and efficiently (drop-off and pick-up) while maintaining a calm, elegant environment.</li><li>Monitor the cleanliness and appearance of the entrance, driveway, and lobby exterior, ensuring they are always immaculate and aligned with Rosewood AMAALA s image.</li><li>Ensure all Doormen maintain impeccable grooming, posture, and presence, and offer assistance proactively (opening doors, shading from sun, supporting families, etc.).</li><li>Oversee all luggage-handling activities: tagging, loading, unloading, storage, and delivery to/from guest rooms, always ensuring accuracy and safety.</li><li>Implement and monitor strict baggage control procedures to prevent loss, mix-ups, or damage; maintain clear luggage storage records and tagging systems.</li><li>Ensure Bell Attendants provide professional escorts to guestrooms, including driving buggy, resort orientation, explanation of key features, and coordination with Butler, Front Desk/Guest Relations when needed.</li><li>Supervise group arrival and departure logistics, including luggage pulls, group luggage rooms, and coordination with Tour Leaders or Group Coordinators.</li><li>Monitor and assist with internal deliveries (parcels, amenities, guest items, messages) while ensuring discretion and timely handling.</li><li>Coordinate closely with Butler, Front Desk, Guest Relations, Concierge, Airport Representatives, and Transportation to align on arrival/departure times, VIPs, and special requirements.</li><li>Review daily arrival and departure reports (including VIP and group lists) and plan bell and door coverage and luggage logistics accordingly.</li><li>Maintain continuous communication via channels (radios/phones/Unifocus) to update on guest movements, early/late arrivals, and operational changes.</li><li>Communicate clearly any issues, incidents, or service gaps to the Chief Concierge / Duty Manager, and document them for follow-up.</li><li>Enforce safe lifting and handling procedures for all luggage to protect both guests belongings and colleagues health.</li><li>Ensure all Bell and Door colleagues are fully aware of emergency procedures at the entrance and lobby (fire, medical, security incidents) and their roles in each scenario.</li><li>Monitor people and vehicle flow to ensure guest safety and mitigate security risks at the driveway and main entrance.</li><li>Ensure lost-and-found items handled by Bell/Door teams follow strict documentation and handover procedures in line with hotel policy.</li></ul><p><strong>Responsibilities:</strong></p><ul><li>Checks Pass On, the Daily Calling at the beginning of the duty</li><li>Hands-over the shift properly.</li><li>Addresses the guests by name, not Room Number</li><li>Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.</li><li>Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended</li><li>Always maintain positive guest relations.</li><li>Monitor and maintain cleanliness, sanitation and organization of assigned work areas.</li><li>Maintain complete knowledge of: a. All hotel features/services, hours of operation. b. All hotel restaurant food concepts, menu price range, dress code and ambiance. c. All hotel room types, numbers/names, layout, appointments, amenities and locations. d. Special packages and promotions. e. Daily house count and expected arrivals/departures (particularly VIPs). f. Scheduled daily group activities, names and location of meeting/banquet rooms. g. Local events, attractions, holiday schedules.</li><li>Meet with Supervisor/departing Bell team to review business status and follow up actions.</li><li>Set up workstation with necessary supplies; maintain cleanliness throughout shift.</li><li>Review designated in-house guest list and be familiar with guests' names and room locations.</li><li>Accommodate all guest requests expediently and courteously.</li><li>Coordinate guest requests with designated vendors which may include:</li><li>Assist guests in locating and retrieving lost luggage.</li><li>Evaluate the staffing requirements and prepare work schedules weekly, adhering to budget goals.</li><li>Evaluate the staffing requirements and prepare work schedules weekly, adhering to budget goals.</li><li>Ensure that sufficient staffing is present to meet the daily business demands.</li><li>Document any late or absent employees.</li><li>Schedule and assign staff breaks.</li><li>Assign specific tasks as they arise to the staff according to the rotation sequence.</li><li>Answer Bell Desk telephone within three rings, using correct greeting and telephone etiquette.</li><li>Document guest calls/requests for Bell assistance.</li><li>Maintain security and accurate record of all guest room keys issued to Bell/Driveway Staff.</li><li>Monitor and ensure that Bell staff perform their job functions to the hotel's expected level of service.</li><li>Assist Bell staff whenever necessary in performing all job functions.</li><li>Conduct ongoing training with existing teams.</li><li>Accommodate all guest requests in an accurate and efficient manner.</li><li>Prepare work orders for equipment repairs and distribute to Engineering.</li><li>Conduct performance appraisals of designated staff annually.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum one years experience in a similar capacity for a luxury or ultra-luxury hotel.</li><li>High school diploma.</li><li>Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.</li><li>Thorough knowledge of local restaurants, museums and attractions; thorough knowledge of current events in and around the region; thorough knowledge of Concierge department procedures; ability to add and subtract three digit numbers; ability to perform mathematical operations with units of measure including, but, not limited to dollars, cents, feet, inches, cups, pounds and ounces; ability to access, input, analyze and retrieve information from computers; exceptional oral communication skills to ensure ability to negotiate and persuade guests and associates to achieve results beneficial to operation of hotel; ability to converse calmly with irate guests, co-workers, superiors and subordinates in sometimes intense emotional situations; ability to focus and maintain attention to performance of tasks despite frequent stressful, emergency, critical or unusual interruptions; ability to memorize, recollect and quickly retrieve dates, names, times and other data; ability to work and complete assignments on time despite frequent stressful, emergency, critical or unusual interruptions; ability to participate in all departmental and hotel-wide meetings.</li><li>Required to speak, read and write English, with fluency in other languages preferred.</li><li>Must be able to exert physical effort in, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co- workers to their understanding.</li></ul>
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<b>Job Description</b>Overview<p><span><span>Atkins</span><span>are</span><span>searching for a Candidate to join our team with experience of managing large-scale multi-disciplinary projects within KSA and the GCC Region. The candidate is to have a minimum of 12 years postgraduate experience with 8+ years within the Middle East with</span><span>significant experience</span><span>in Design Management</span><span>(minimum 5</span><span>years)</span><span>or multidisciplinary design delivery.</span></span></p><br><br><p><span><span>In</span><span>addition</span><span>a proven</span><span>track record</span><span>leading small to medium</span></span><span><span>scale projects of medium to high complexity, or significant packages within larger projects and</span><span>demonstrated</span><span>experience managing and mentoring Design Management teams.</span></span></p><br><br><p><span><span>The role requires the ability to</span><span>operate</span><span>independently, leading</span><span>multi</span></span><span>‑</span><span><span>disciplinary</span><span>design teams with full accountability for design coordination, programme management, quality, and scope compliance. </span></span></p><br><br><p><span><span>The Senior Design Manager works closely with the project delivery team to establish project objectives, develop the Design Management Plan, and oversee project scheduling, ensuring the project team remains aligned throughout the project lifecycle and achieves agreed objectives and milestones in accordance with project management standards. </span></span></p><br><br><p><span><span>The role includes managing the relationship with the Client’s technical team, proactively managing client expectations, and ensuring that project outcomes meet or exceed client requirements. </span></span></p><br><br><p><span><span>The Senior Design Manager is responsible for assigning and managing tasks across the design team, ensuring appropriate resources, tools, and technical support are in place, actively overseeing the quality of deliverables prior to submission, maintaining project documentation, ensuring compliance with regulatory and company requirements, and upholding</span><span>AtkinsRéalis</span><span>’ Design Management principles, tools, and best practice. In addition, the role contributes to bid delivery and business development activities while mentoring Design Managers and Assistant Design Managers.</span></span></p><br><br>Your role<ul><li><p>Leads and manages the overall technical input of the multidisciplinary design team, ensuring design outputs are fully coordinated, compliant with contractual and regulatory requirements, and delivered to the required quality standards</p><br></li><li><p><span><span>Creates,</span><span>maintains</span><span>, and actively manages the Design Management Plan (DMP), ensuring alignment with project scope, programme, organisation structure, communication protocols, and client requirements throughout the project lifecycle.</span></span> </p><br></li><li><p><span><span>accountable for the design coordination and interface management process, ensuring effective integration between disciplines,<span> subconsultants</span></span></span><span><span>, third parties, and client requirements, and resolving coordination issues proactively.</span></span></p><br></li><li><p><span><span>Develops, owns, and manages a<span> multidisciplinary</span></span></span><span><span>design programme, securing<span> buying</span></span></span><span><span>from Technical Leads and aligning design deliverables with client milestones, approvals, procurement strategy, and construction sequencing.</span></span></p><br></li><li><p><span><span>Ensures that all design deliverables are reviewed, approved, and issued</span><span>in accordance with</span><span>the</span><span>AtkinsRéalis</span><span>Quality Management System (QMS), project procedures, and agreed document control processes.</span></span></p><br></li><li><p><span><span>Integrates Safety in Design principles throughout all stages of the design process, ensuring hazards are</span><span>identified</span><span>, risks are managed, and design decisions support safe construction, operation, and maintenance outcomes.</span></span></p><br></li><li><p>. <span><span>Responsible for confirming that contractual design deliverables have been achieved </span><span>in accordance with</span><span> the agreed scope and programme prior to the production of invoices.</span></span></p><br></li><li><p>Identifies, coordinates, and supports the compilation of scope gaps and changes, working closely with the Project Manager, Lead Designer, and Discipline Leads to assess impacts on time, cost, and resources. </p><br></li><li><p>Demonstrates a strong understanding of risk, contingency, and change management, applying commercial awareness and sound judgement to support overall project financial health. </p><br></li><li><p>Manages and monitors design resources to ensure delivery is achieved in line with agreed budgets, programmes, and project priorities. </p><br></li><li><p>Acts as the primary technical interface with the Client’s technical team, working closely with the Project Manager or Project Director as required to ensure alignment on design objectives, scope, and delivery expectations. </p><br></li><li><p>Manages client expectations through clear, structured communication, timely reporting, and coordinated, high quality responses to client comments, queries, and technical requests. </p><br></li><li><p>Provides appropriate technical advice and resources to address client requirements, ensuring issues are resolved efficiently and in accordance with project and contractual obligations. </p><br></li><li><p>Leads or supports stakeholder and statutory authority engagement processes, ensuring design submissions meet client, regulatory, and approval requirements. </p><br></li><li><p>Proactively escalates technical, programme, or scope related issues in a timely and structured manner, supporting effective resolution and minimizing impact on project outcomes. </p><br></li><li><p>Provides day to day leadership and mentoring to Design Managers, Assistant Design Managers, and junior team members. </p><br></li><li><p>Fosters a collaborative, high performance team culture, encouraging knowledge sharing and continuous improvement. </p><br></li><li><p>Supports performance development through coaching, feedback, and contribution to appraisals where required. </p><br></li><li><p>Acts as a role model for AtkinsRéalis behaviours, values, and professional standards. </p><br></li><li><p>Where required, acts as Bid Manager for small to medium proposals aligned with experience and capability. </p><br></li><li><p>Contributes to bid preparation, including methodology development, programme input, and Design Management strategy. </p><br></li><li><p>Supports wider Design Management marketing and business development initiatives, promoting best practice and capability. </p><br></li></ul>About you<ul><li><p>Bachelor’s degree in Architecture or a relevant design / engineering discipline.</p><br></li><li><p>Strong capability in multi‑disciplinary design coordination and interface management.</p><br></li><li><p>Sound knowledge of design and construction processes, including Safety in Design requirements.</p><br></li><li><p>Proficient in digital delivery and BIM‑enabled environments, including Revit, Navisworks, and design coordination tools.</p><br></li><li><p>Advanced proficiency in MS Project, Excel, and Word.</p><br></li><li><p>Strong understanding of Quality Management requirements.</p><br></li><li><p>Demonstrates structured, methodical, and proactive leadership.</p><br></li><li><p>Strong communication, collaboration, and emotional intelligence skills.</p><br></li><li><p>Able to lead without reliance on authority, influencing outcomes through credibility and clarity.</p><br></li><li><p>Results‑oriented with a continuous improvement and growth mindset.</p><br></li><li><p>Upholds the highest standards of integrity, safety, and professionalism.</p><br></li></ul>Rewards & benefits<p>Explore the rewards and benefits that help you thrive – at every stage of your life and your career.</p><br><p>This includes:</p><br><ul><li><p>Tax-free salary.</p><br></li><li><p>Life insurance coverage.</p><br></li><li><p>Medical insurance.</p><br></li><li><p>Annual leave balance.</p><br></li><li><p>Company gratuity scheme.</p><br></li><li><p>Discretionary bonus program.</p><br></li><li><p>Annual flight contribution.</p><br></li><li><p>Transportation & housing allowances.</p><br></li><li><p>Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.</p><br></li></ul><p>Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.</p><br>About AtkinsRéalis<p>We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.</p><br><p>Find out more.</p><br><b>Worker Type</b>Employee<b>Job Type</b>Regular<p><span><i>At </i></span> <i><span>AtkinsRéalis</span></i><span><i>, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. </i></span></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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2+ years </div>
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Bachelor's degree / higher diploma </div>
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This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Headless CMS Solutions Architect based in Saudi Arabia.<br><br>This is a senior, client-facing opportunity focused on designing modern, scalable digital content platforms using headless and composable CMS technologies.<br><br>You will lead discovery engagements, translate business and editorial needs into technical solutions, and guide clients through technology evaluation and architecture decisions.<br><br>The role combines content strategy, cloud architecture, systems integration, development considerations, security, and enterprise digital transformation.<br><br>You will work across platforms including Storyblok, Sanity, Contentful, and Strapi, objectively assessing their capabilities against specific client requirements.<br><br>The position also requires a strong understanding of AWS environments and how CMS platforms integrate with cloud-based applications and infrastructure.<br><br>You will collaborate with multidisciplinary teams and communicate architectural recommendations to both technical and non-technical stakeholders.<br><br>This role is well suited to an experienced architect or consultant who enjoys solving complex digital-content challenges and shaping practical implementation roadmaps.<br><br>Accountabilities<br><br>Lead client discovery workshops, stakeholder interviews, and consulting engagements to understand business, editorial, technical, integration, security, and content requirements. Gather, analyze, and document current-state requirements and translate them into scalable future-state digital platform architectures. Evaluate headless CMS platforms and objectively recommend solutions based on client needs, technical constraints, scalability, and long-term maintainability. Design scalable content models, schemas, reusable components, taxonomies, metadata structures, and composable content architectures. Define editorial workflows, approval processes, role-based permissions, localization strategies, and publishing processes. Design integrations between CMS platforms and enterprise applications, services, APIs, and other digital systems. Develop architectures for multilingual content, accessibility, technical SEO, search, content governance, and modern web standards. Design CMS migration strategies for legacy platforms such as Drupal, Word Press, Sitecore, and custom-built systems. Assess how headless CMS solutions should integrate with AWS-based applications and infrastructure, including services such as S3, Cloud Front, Lambda, API Gateway, ECS/EKS, RDS, Dynamo DB, Open Search, Cognito, IAM, Route 53, WAF, Secrets Manager, Cloud Watch, and Event Bridge. Collaborate closely with front-end, cloud, Dev Ops, security, UX, and development teams to ensure architectural decisions can be implemented effectively. Produce architecture diagrams, technology recommendations, implementation roadmaps, technical documentation, and other solution-design materials. Present architectural recommendations clearly to executives, business stakeholders, content teams, IT departments, and developers. Identify technical risks, dependencies, and potential scalability challenges throughout discovery and solution design. Challenge requirements constructively when simpler, more scalable, or more maintainable approaches are appropriate. Support implementation planning and ensure proposed solutions align with business objectives and technical realities.<br><br>Requirements<br><br>Significant professional experience working with headless CMS and composable digital-platform architectures. Strong hands-on experience with at least two of Storyblok, Sanity, Contentful, or Strapi, with familiarity across the broader platform landscape preferred. Practical experience with Storyblok features such as Visual Editor, components, workflows, localization, roles and permissions, Content Delivery API, and Management API. Practical experience with Sanity, including Sanity Studio, structured content, schemas, GROQ, Content Lake, custom editorial experiences, and integrations. Practical experience with Contentful, including content models, localization, environments, permissions, workflows, Content Delivery API, and Content Management API. Practical experience with Strapi, including Content Type Builder, components, Dynamic Zones, REST and Graph QL APIs, permissions, plugins, and cloud or self-hosted deployments. Experience leading CMS or digital-platform discovery and recommending enterprise content-management solutions. Strong understanding of AWS and cloud-based architecture, with the ability to design solutions and collaborate effectively with cloud and Dev Ops specialists. Strong knowledge of REST APIs, Graph QL, webhooks, API integrations, structured content, and composable architecture. Experience with Java Script and/or Type Script and modern front-end frameworks such as React, Next.js, Vue, or Nuxt. Experience designing enterprise systems integrations and CMS migration strategies. Strong understanding of content governance, multilingual and localized content, role-based permissions, editorial workflows, technical SEO, accessibility, and modern web standards. Experience producing architecture diagrams, technical documentation, implementation roadmaps, and technology recommendations. Strong consulting, communication, facilitation, and presentation skills, with the ability to translate complex technical concepts for different audiences. Comfortable working with executives, business stakeholders, content teams, IT departments, developers, and other technical specialists. Ability to evaluate technologies objectively, identify risks and dependencies, and communicate architectural trade-offs clearly. Experience with enterprise search, Digital Asset Management, CRM, LMS, marketing automation, analytics, or identity platforms is an asset. Additional experience with AWS Solutions Architect certification, CMS certifications, Next.js/React, Node.js, Terraform or Infrastructure as Code, CI/CD, Dev Ops, AWS Open Search, Digital Asset Management platforms, CRM, marketing automation, or Learning Management Systems is considered a plus.<br><br>Benefits<br><br>Fully remote working arrangement. Opportunity to work on modern headless and composable CMS architectures. Exposure to multiple leading CMS platforms, including Storyblok, Sanity, Contentful, and Strapi. Opportunity to design and advise on enterprise digital platforms within an AWS cloud environment. Senior, client-facing role with significant involvement in discovery, consulting, architecture, and implementation planning. Collaboration with multidisciplinary teams spanning cloud, Dev Ops, security, UX, front-end, and development. Opportunity to work on complex digital transformation and CMS migration initiatives. Exposure to enterprise integrations, structured content, multilingual platforms, search, content governance, and modern web technologies. Compensation and additional benefits according to the applicable local package.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
About The Role<br><br>We are seeking a highly motivated, professional, and customer-focused Customer Service Representative to join our remote customer support team. In this role, you will serve as a primary point of contact for customers, helping them resolve questions, address concerns, navigate our products or services, and have a positive overall experience with the company.<br><br>The ideal candidate is an excellent communicator who enjoys helping people, remains calm under pressure, and can efficiently manage multiple customer inquiries while maintaining a friendly and professional approach.<br><br>As a remote team member, you will be expected to work independently, manage your time effectively, communicate consistently with colleagues, and maintain a high standard of customer service without direct supervision.<br><br>Key Responsibilities<br><br>Customer Support<br><br>Respond promptly and professionally to customer inquiries through phone, email, live chat, and other support channels. Provide accurate information about products, services, policies, orders, accounts, billing, and company procedures. Listen carefully to customers, understand their needs, and provide appropriate solutions. Troubleshoot customer issues and guide customers through step-by-step solutions when necessary. Resolve complaints and difficult situations with patience, empathy, and professionalism. Escalate complex, sensitive, or unresolved issues to the appropriate department or supervisor. Follow up with customers when additional information or action is required. Ensure customers receive clear and complete answers to their questions.<br><br>Customer Experience<br><br>Build positive relationships with customers through helpful, respectful, and personalized interactions. Maintain a customer-first approach in every interaction. Demonstrate empathy and understanding when handling frustrated or dissatisfied customers. Identify opportunities to improve the customer experience and communicate recurring issues to management. Help customers understand company policies and procedures while maintaining a positive tone. Strive to resolve customer issues efficiently and effectively during the initial interaction whenever possible.<br><br>Administrative Technical Duties<br><br>Accurately document customer interactions, requests, complaints, and resolutions in the company's CRM or customer support system. Update customer account information and records as needed. Process orders, returns, refunds, cancellations, payments, or service requests according to company policies. Maintain detailed and accurate records of customer communications. Monitor support tickets and ensure requests are addressed within established response times. Use internal knowledge bases, support tools, and company resources to find accurate answers. Collaborate with sales, billing, technical support, operations, and other departments to resolve customer issues. Protect customer information and follow all applicable privacy, security, and confidentiality procedures.<br><br>Remote Work Responsibilities<br><br>Maintain a reliable internet connection and an appropriate workspace suitable for professional customer interactions. Be available and responsive during scheduled working hours. Attend virtual team meetings, training sessions, and coaching sessions. Communicate effectively with managers and team members using email, messaging platforms, video conferencing, and other remote collaboration tools. Manage workload and priorities independently while meeting established deadlines and service-level expectations. Demonstrate strong self-discipline, accountability, and time-management skills.<br><br>Required Qualifications<br><br>High school diploma or equivalent; additional education or relevant training is a plus. Previous customer service, call center, retail, hospitality, administrative, sales support, or related experience preferred. Excellent verbal and written communication skills. Strong active-listening and problem-solving abilities. Comfortable communicating with customers from diverse backgrounds. Strong attention to detail and organizational skills. Ability to remain professional and composed when dealing with challenging customers or high-pressure situations. Ability to learn new products, services, systems, and procedures quickly. Basic computer proficiency and familiarity with email, web applications, CRM systems, and office software. Ability to work independently in a remote environment. Reliable attendance and ability to adhere to scheduled working hours.<br><br>Preferred Qualifications<br><br>1–3 years of experience in customer service or a related role. Experience working in a remote or hybrid customer support environment. Experience using CRM, help-desk, ticketing, or live-chat platforms. Experience handling high volumes of customer inquiries. Familiarity with customer service metrics such as response time, resolution time, customer satisfaction (CSAT), and first-contact resolution. Experience supporting customers by phone, email, and live chat. Multilingual or bilingual communication skills are an advantage, depending on the company's customer base.<br><br>Key Skills Competencies<br><br>Communication: Clearly and professionally communicate information to customers and colleagues through written and verbal channels.<br><br>Empathy: Understand customers' concerns and respond with patience, understanding, and genuine willingness to help.<br><br>Problem Solving: Analyze customer issues, identify practical solutions, and know when to escalate matters.<br><br>Patience Professionalism: Remain calm, respectful, and solution-oriented, particularly when dealing with frustrated customers.<br><br>Attention to Detail: Accurately record customer information, follow procedures, and avoid errors when processing requests.<br><br>Time Management: Efficiently prioritize multiple customer requests while meeting response and resolution targets.<br><br>Adaptability: Quickly learn new products, systems, policies, and processes as the business evolves.<br><br>Teamwork: Work effectively with remote colleagues and other departments to deliver consistent customer experiences.<br><br>Accountability: Take ownership of customer issues and follow through until they are resolved or appropriately transferred.<br><br>Technology Skills: Comfortably navigate multiple software applications and digital communication tools while assisting customers.<br><br>Performance Expectations<br><br>Success in this position may be measured using a combination of customer service and operational performance indicators, including:<br><br>Customer satisfaction (CSAT) First-contact resolution rate Average response time Average handling time, where applicable Ticket resolution time Quality assurance scores Customer retention or loyalty indicators Accuracy of customer records and transactions Attendance and schedule adherence Individual productivity and service-level performance<br><br>Working Environment<br><br>This is a fully remote position. The successful candidate should be comfortable working independently while remaining an active and engaged member of a distributed team.<br><br>The role may involve extended periods of computer use and frequent communication with customers through telephone, email, chat, or video-based systems. Depending on business requirements, employees may occasionally be required to work evenings, weekends, holidays, or rotating shifts.<br><br>What We Offer<br><br>Depending On The Company's Benefits Structure, Employees May Receive<br><br>Competitive salary or hourly compensation Flexible or remote work arrangements Paid training and onboarding Career development and advancement opportunities Performance incentives or bonuses Paid time off Health, dental, and/or vision benefits Retirement or pension benefits Employee assistance programs Professional development and training opportunities Supportive and collaborative remote-work culture<br><br>Ideal Candidate<br><br>The ideal candidate is someone who genuinely enjoys helping others and takes pride in providing excellent customer experiences. You are dependable, patient, organized, and comfortable handling a variety of customer situations.<br><br>You don't necessarily need to know everything on your first day. What matters most is your willingness to learn, your ability to communicate clearly, your commitment to solving problems, and your ability to treat every customer with respect.<br><br>You should be comfortable asking questions, taking ownership of your responsibilities, learning from feedback, and working independently while staying connected with a remote team.<br><br>Equal Opportunity Statement<br><br>We are committed to creating an inclusive and respectful workplace. We welcome qualified applicants from diverse backgrounds and make employment decisions based on qualifications, skills, experience, and business needs, without discrimination or harassment.
About The Role<br><br>We are seeking a highly motivated, professional, and customer-focused Customer Support Representative (Remote) to join our remote customer support team. In this role, you will serve as a primary point of contact for customers, helping them resolve questions, address concerns, navigate our products or services, and have a positive overall experience with the company.<br><br>The ideal candidate is an excellent communicator who enjoys helping people, remains calm under pressure, and can efficiently manage multiple customer inquiries while maintaining a friendly and professional approach.<br><br>As a remote team member, you will be expected to work independently, manage your time effectively, communicate consistently with colleagues, and maintain a high standard of customer service without direct supervision.<br><br>Key Responsibilities<br><br>Customer Support<br><br>Respond promptly and professionally to customer inquiries through phone, email, live chat, and other support channels. Provide accurate information about products, services, policies, orders, accounts, billing, and company procedures. Listen carefully to customers, understand their needs, and provide appropriate solutions. Troubleshoot customer issues and guide customers through step-by-step solutions when necessary. Resolve complaints and difficult situations with patience, empathy, and professionalism. Escalate complex, sensitive, or unresolved issues to the appropriate department or supervisor. Follow up with customers when additional information or action is required. Ensure customers receive clear and complete answers to their questions.<br><br>Customer Experience<br><br>Build positive relationships with customers through helpful, respectful, and personalized interactions. Maintain a customer-first approach in every interaction. Demonstrate empathy and understanding when handling frustrated or dissatisfied customers. Identify opportunities to improve the customer experience and communicate recurring issues to management. Help customers understand company policies and procedures while maintaining a positive tone. Strive to resolve customer issues efficiently and effectively during the initial interaction whenever possible.<br><br>Administrative Technical Duties<br><br>Accurately document customer interactions, requests, complaints, and resolutions in the company's CRM or customer support system. Update customer account information and records as needed. Process orders, returns, refunds, cancellations, payments, or service requests according to company policies. Maintain detailed and accurate records of customer communications. Monitor support tickets and ensure requests are addressed within established response times. Use internal knowledge bases, support tools, and company resources to find accurate answers. Collaborate with sales, billing, technical support, operations, and other departments to resolve customer issues. Protect customer information and follow all applicable privacy, security, and confidentiality procedures.<br><br>Remote Work Responsibilities<br><br>Maintain a reliable internet connection and an appropriate workspace suitable for professional customer interactions. Be available and responsive during scheduled working hours. Attend virtual team meetings, training sessions, and coaching sessions. Communicate effectively with managers and team members using email, messaging platforms, video conferencing, and other remote collaboration tools. Manage workload and priorities independently while meeting established deadlines and service-level expectations. Demonstrate strong self-discipline, accountability, and time-management skills.<br><br>Required Qualifications<br><br>High school diploma or equivalent; additional education or relevant training is a plus. Previous customer service, call center, retail, hospitality, administrative, sales support, or related experience preferred. Excellent verbal and written communication skills. Strong active-listening and problem-solving abilities. Comfortable communicating with customers from diverse backgrounds. Strong attention to detail and organizational skills. Ability to remain professional and composed when dealing with challenging customers or high-pressure situations. Ability to learn new products, services, systems, and procedures quickly. Basic computer proficiency and familiarity with email, web applications, CRM systems, and office software. Ability to work independently in a remote environment. Reliable attendance and ability to adhere to scheduled working hours.<br><br>Preferred Qualifications<br><br>1–3 years of experience in customer service or a related role. Experience working in a remote or hybrid customer support environment. Experience using CRM, help-desk, ticketing, or live-chat platforms. Experience handling high volumes of customer inquiries. Familiarity with customer service metrics such as response time, resolution time, customer satisfaction (CSAT), and first-contact resolution. Experience supporting customers by phone, email, and live chat. Multilingual or bilingual communication skills are an advantage, depending on the company's customer base.<br><br>Key Skills Competencies<br><br>Communication: Clearly and professionally communicate information to customers and colleagues through written and verbal channels.<br><br>Empathy: Understand customers' concerns and respond with patience, understanding, and genuine willingness to help.<br><br>Problem Solving: Analyze customer issues, identify practical solutions, and know when to escalate matters.<br><br>Patience Professionalism: Remain calm, respectful, and solution-oriented, particularly when dealing with frustrated customers.<br><br>Attention to Detail: Accurately record customer information, follow procedures, and avoid errors when processing requests.<br><br>Time Management: Efficiently prioritize multiple customer requests while meeting response and resolution targets.<br><br>Adaptability: Quickly learn new products, systems, policies, and processes as the business evolves.<br><br>Teamwork: Work effectively with remote colleagues and other departments to deliver consistent customer experiences.<br><br>Accountability: Take ownership of customer issues and follow through until they are resolved or appropriately transferred.<br><br>Technology Skills: Comfortably navigate multiple software applications and digital communication tools while assisting customers.<br><br>Performance Expectations<br><br>Success in this position may be measured using a combination of customer service and operational performance indicators, including:<br><br>Customer satisfaction (CSAT) First-contact resolution rate Average response time Average handling time, where applicable Ticket resolution time Quality assurance scores Customer retention or loyalty indicators Accuracy of customer records and transactions Attendance and schedule adherence Individual productivity and service-level performance<br><br>Working Environment<br><br>This is a fully remote position. The successful candidate should be comfortable working independently while remaining an active and engaged member of a distributed team.<br><br>The role may involve extended periods of computer use and frequent communication with customers through telephone, email, chat, or video-based systems. Depending on business requirements, employees may occasionally be required to work evenings, weekends, holidays, or rotating shifts.<br><br>What We Offer<br><br>Depending On The Company's Benefits Structure, Employees May Receive<br><br>Competitive salary or hourly compensation Flexible or remote work arrangements Paid training and onboarding Career development and advancement opportunities Performance incentives or bonuses Paid time off Health, dental, and/or vision benefits Retirement or pension benefits Employee assistance programs Professional development and training opportunities Supportive and collaborative remote-work culture<br><br>Ideal Candidate<br><br>The ideal candidate is someone who genuinely enjoys helping others and takes pride in providing excellent customer experiences. You are dependable, patient, organized, and comfortable handling a variety of customer situations.<br><br>You don't necessarily need to know everything on your first day. What matters most is your willingness to learn, your ability to communicate clearly, your commitment to solving problems, and your ability to treat every customer with respect.<br><br>You should be comfortable asking questions, taking ownership of your responsibilities, learning from feedback, and working independently while staying connected with a remote team.<br><br>Equal Opportunity Statement<br><br>We are committed to creating an inclusive and respectful workplace. We welcome qualified applicants from diverse backgrounds and make employment decisions based on qualifications, skills, experience, and business needs, without discrimination or harassment.
About The Role<br><br>We are seeking a highly motivated, professional, and customer-focused Remote Customer Support Agent to join our remote customer support team. In this role, you will serve as a primary point of contact for customers, helping them resolve questions, address concerns, navigate our products or services, and have a positive overall experience with the company.<br><br>The ideal candidate is an excellent communicator who enjoys helping people, remains calm under pressure, and can efficiently manage multiple customer inquiries while maintaining a friendly and professional approach.<br><br>As a remote team member, you will be expected to work independently, manage your time effectively, communicate consistently with colleagues, and maintain a high standard of customer service without direct supervision.<br><br>Key Responsibilities<br><br>Customer Support<br><br>Respond promptly and professionally to customer inquiries through phone, email, live chat, and other support channels. Provide accurate information about products, services, policies, orders, accounts, billing, and company procedures. Listen carefully to customers, understand their needs, and provide appropriate solutions. Troubleshoot customer issues and guide customers through step-by-step solutions when necessary. Resolve complaints and difficult situations with patience, empathy, and professionalism. Escalate complex, sensitive, or unresolved issues to the appropriate department or supervisor. Follow up with customers when additional information or action is required. Ensure customers receive clear and complete answers to their questions.<br><br>Customer Experience<br><br>Build positive relationships with customers through helpful, respectful, and personalized interactions. Maintain a customer-first approach in every interaction. Demonstrate empathy and understanding when handling frustrated or dissatisfied customers. Identify opportunities to improve the customer experience and communicate recurring issues to management. Help customers understand company policies and procedures while maintaining a positive tone. Strive to resolve customer issues efficiently and effectively during the initial interaction whenever possible.<br><br>Administrative Technical Duties<br><br>Accurately document customer interactions, requests, complaints, and resolutions in the company's CRM or customer support system. Update customer account information and records as needed. Process orders, returns, refunds, cancellations, payments, or service requests according to company policies. Maintain detailed and accurate records of customer communications. Monitor support tickets and ensure requests are addressed within established response times. Use internal knowledge bases, support tools, and company resources to find accurate answers. Collaborate with sales, billing, technical support, operations, and other departments to resolve customer issues. Protect customer information and follow all applicable privacy, security, and confidentiality procedures.<br><br>Remote Work Responsibilities<br><br>Maintain a reliable internet connection and an appropriate workspace suitable for professional customer interactions. Be available and responsive during scheduled working hours. Attend virtual team meetings, training sessions, and coaching sessions. Communicate effectively with managers and team members using email, messaging platforms, video conferencing, and other remote collaboration tools. Manage workload and priorities independently while meeting established deadlines and service-level expectations. Demonstrate strong self-discipline, accountability, and time-management skills.<br><br>Required Qualifications<br><br>High school diploma or equivalent; additional education or relevant training is a plus. Previous customer service, call center, retail, hospitality, administrative, sales support, or related experience preferred. Excellent verbal and written communication skills. Strong active-listening and problem-solving abilities. Comfortable communicating with customers from diverse backgrounds. Strong attention to detail and organizational skills. Ability to remain professional and composed when dealing with challenging customers or high-pressure situations. Ability to learn new products, services, systems, and procedures quickly. Basic computer proficiency and familiarity with email, web applications, CRM systems, and office software. Ability to work independently in a remote environment. Reliable attendance and ability to adhere to scheduled working hours.<br><br>Preferred Qualifications<br><br>1–3 years of experience in customer service or a related role. Experience working in a remote or hybrid customer support environment. Experience using CRM, help-desk, ticketing, or live-chat platforms. Experience handling high volumes of customer inquiries. Familiarity with customer service metrics such as response time, resolution time, customer satisfaction (CSAT), and first-contact resolution. Experience supporting customers by phone, email, and live chat. Multilingual or bilingual communication skills are an advantage, depending on the company's customer base.<br><br>Key Skills Competencies<br><br>Communication: Clearly and professionally communicate information to customers and colleagues through written and verbal channels.<br><br>Empathy: Understand customers' concerns and respond with patience, understanding, and genuine willingness to help.<br><br>Problem Solving: Analyze customer issues, identify practical solutions, and know when to escalate matters.<br><br>Patience Professionalism: Remain calm, respectful, and solution-oriented, particularly when dealing with frustrated customers.<br><br>Attention to Detail: Accurately record customer information, follow procedures, and avoid errors when processing requests.<br><br>Time Management: Efficiently prioritize multiple customer requests while meeting response and resolution targets.<br><br>Adaptability: Quickly learn new products, systems, policies, and processes as the business evolves.<br><br>Teamwork: Work effectively with remote colleagues and other departments to deliver consistent customer experiences.<br><br>Accountability: Take ownership of customer issues and follow through until they are resolved or appropriately transferred.<br><br>Technology Skills: Comfortably navigate multiple software applications and digital communication tools while assisting customers.<br><br>Performance Expectations<br><br>Success in this position may be measured using a combination of customer service and operational performance indicators, including:<br><br>Customer satisfaction (CSAT) First-contact resolution rate Average response time Average handling time, where applicable Ticket resolution time Quality assurance scores Customer retention or loyalty indicators Accuracy of customer records and transactions Attendance and schedule adherence Individual productivity and service-level performance<br><br>Working Environment<br><br>This is a fully remote position. The successful candidate should be comfortable working independently while remaining an active and engaged member of a distributed team.<br><br>The role may involve extended periods of computer use and frequent communication with customers through telephone, email, chat, or video-based systems. Depending on business requirements, employees may occasionally be required to work evenings, weekends, holidays, or rotating shifts.<br><br>What We Offer<br><br>Depending On The Company's Benefits Structure, Employees May Receive<br><br>Competitive salary or hourly compensation Flexible or remote work arrangements Paid training and onboarding Career development and advancement opportunities Performance incentives or bonuses Paid time off Health, dental, and/or vision benefits Retirement or pension benefits Employee assistance programs Professional development and training opportunities Supportive and collaborative remote-work culture<br><br>Ideal Candidate<br><br>The ideal candidate is someone who genuinely enjoys helping others and takes pride in providing excellent customer experiences. You are dependable, patient, organized, and comfortable handling a variety of customer situations.<br><br>You don't necessarily need to know everything on your first day. What matters most is your willingness to learn, your ability to communicate clearly, your commitment to solving problems, and your ability to treat every customer with respect.<br><br>You should be comfortable asking questions, taking ownership of your responsibilities, learning from feedback, and working independently while staying connected with a remote team.<br><br>Equal Opportunity Statement<br><br>We are committed to creating an inclusive and respectful workplace. We welcome qualified applicants from diverse backgrounds and make employment decisions based on qualifications, skills, experience, and business needs, without discrimination or harassment.
<p>In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what s possible.</p><p>Parsons is looking for an amazingly talented Community Inspector Workers' Village (City Operations) Saudi National to join our team! In this role you will get to support the safe, compliant, and effective operation of large-scale workforce residential communities within a landmark giga-project in Saudi Arabia. You will conduct day-to-day inspections of accommodation, facilities, common areas, and supporting infrastructure while monitoring facility management services, health and safety compliance, worker welfare, and overall community standards.</p><p><strong>What You'll Be Doing</strong></p><ul><li>Conduct regular inspections of workers' accommodation, residential blocks, dining facilities, recreation areas, common spaces, and supporting community facilities.</li><li>Inspect facilities to identify maintenance deficiencies, unsafe conditions, hygiene concerns, and operational issues requiring corrective action.</li><li>Monitor the general condition and functionality of building systems, including HVAC, plumbing, electrical systems, lighting, water systems, and associated infrastructure.</li><li>Inspect rooms and common areas to ensure accommodation standards, occupancy requirements, cleanliness, and facility conditions are maintained.</li><li>Monitor cleaning, housekeeping, waste management, pest control, landscaping, and other Facilities Management (FM) services.</li><li>Verify that FM contractors perform services in accordance with contractual requirements, approved procedures, and Service Level Agreements (SLAs).</li><li>Identify and report potential fire hazards, electrical risks, blocked emergency exits, unsafe conditions, and other health and safety concerns.</li><li>Inspect fire and life safety provisions, including evacuation routes, emergency signage, smoke detection systems, firefighting equipment, and associated safety infrastructure.</li><li>Support compliance with applicable Saudi Civil Defense requirements, project HSE standards, and community safety procedures.</li><li>Monitor outdoor community areas to identify environmental, heat-stress, shading, cleanliness, accessibility, and public safety concerns.</li><li>Observe residential and common areas to support compliance with community codes of conduct, security procedures, and accommodation rules.</li><li>Document non-compliances, issue or support formal violation notices where authorized, and monitor corrective actions through closure.</li><li>Conduct follow-up inspections to verify that identified deficiencies and maintenance issues have been satisfactorily resolved.</li><li>Act as an on-site point of contact for community and worker welfare matters within the assigned inspection scope.</li><li>Monitor living conditions to help ensure accommodation remains safe, dignified, hygienic, and suitable for residents.</li><li>Receive, document, and escalate resident complaints, maintenance requests, welfare concerns, and service issues to the appropriate City Operations or Asset Management team.</li><li>Support community communications, operational notices, safety awareness campaigns, and resident advisory activities.</li><li>Coordinate with Asset Management, Facilities Management, HSE, Security, maintenance contractors, community management teams, and other relevant stakeholders.</li><li>Record daily inspection findings, observations, corrective actions, and photographic evidence using approved digital systems.</li><li>Use Computerized Maintenance Management Systems (CMMS), mobile inspection applications, or asset management platforms to record and track deficiencies.</li><li>Maintain accurate inspection registers, violation records, service requests, action logs, and closure evidence.</li><li>Prepare daily and weekly inspection reports highlighting recurring maintenance issues, contractor performance concerns, welfare matters, and high-risk deficiencies.</li><li>Identify recurring operational trends and recommend practical improvements to community facilities and services.</li><li>Immediately escalate serious safety, welfare, security, or operational concerns in accordance with established procedures.</li><li>Participate in joint inspections, audits, contractor performance reviews, community meetings, and operational coordination sessions.</li><li>Support emergency response and incident reporting activities within the workers' village when required.</li><li>Perform other responsibilities associated with this position as appropriate.</li></ul><p><strong>What Required Skills You'll Bring</strong></p><ul><li>Diploma or Bachelor's Degree in Facilities Management, Hospitality Management, Health and Safety, Engineering, Property Management, or a related technical discipline.</li><li>Minimum 5+ years of relevant experience in camp inspection, workers' accommodation, facilities management, property management, community operations, or large residential compounds.</li><li>Experience working on mega-projects, major construction programs, workforce accommodation, or large master-planned developments within Saudi Arabia.</li><li>Practical knowledge of workers' village, camp, residential compound, or community operations.</li><li>Basic working knowledge of: HVAC systems Plumbing systems Electrical systems Building maintenance Fire and life safety Facility hygiene and sanitation Waste management Pest control</li><li>Experience conducting physical inspections and identifying maintenance, safety, hygiene, and operational deficiencies.</li></ul><p><strong>Desired Candidate Profile</strong></p>Diploma or Bachelor's Degree in Facilities Management, Hospitality Management, Health and Safety, Engineering, Property Management, or a related technical discipline. Minimum 5+ years of relevant experience in camp inspection, workers' accommodation, facilities management, property management, community operations, or large residential compounds. Experience working on mega-projects, major construction programs, workforce accommodation, or large master-planned developments within Saudi Arabia. Practical knowledge of workers' village, camp, residential compound, or community operations. Basic working knowledge of: HVAC systems, Plumbing systems, Electrical systems, Building maintenance, Fire and life safety, Facility hygiene and sanitation, Waste management, Pest control. Experience conducting physical inspections and identifying maintenance, safety, hygiene, and operational deficiencies. Understanding of Facilities Management services and contractor performance monitoring. Ability to monitor contractor compliance against established Service Level Agreements (SLAs) and operational requirements. Basic knowledge of HSE principles, hazard identification, and safe working practices. Awareness of applicable Saudi Civil Defense and fire and life safety requirements. Ability to prepare clear inspection reports, observations, non-compliance records, and corrective action follow-ups. Experience using mobile inspection applications, CMMS platforms, asset management systems, or similar digital reporting tools. Ability to capture, organize, and maintain photographic evidence and accurate inspection records. Strong attention to detail and ability to identify recurring facility or community issues. Strong organizational and time-management skills with the ability to manage multiple inspections and follow-up actions. Good written and verbal communication skills in English. Ability to communicate effectively and professionally with residents, contractors, supervisors, and multidisciplinary operational teams. High level of integrity, professionalism, objectivity, and respect when handling resident and worker welfare matters. Ability to work effectively in a field-based environment across large residential and community facilities. NEBOSH, IOSH, OSHA, or equivalent HSE training or certification. Experience inspecting large-scale workers' villages, labor accommodation, staff housing, residential compounds, or construction camps. Experience within City Operations, Facilities Management, Asset Management, Community Management, or Property Management environments. Experience monitoring outsourced FM contractors across cleaning, maintenance, waste management, pest control, and other soft and hard services. Familiarity with FM performance indicators, SLAs, KPIs, inspection checklists, and contractor performance reporting. Knowledge of Saudi requirements and good practices relating to workforce accommodation, facility safety, hygiene, and welfare. Experience using enterprise CMMS, CAFM, asset management, or digital inspection platforms. Experience working within Delivery Partner, PMC, client-side, or major program environments. Knowledge of incident reporting, corrective action tracking, and non-conformance management. Familiarity with emergency response procedures and community safety requirements. Arabic language skills are highly desirable. Knowledge of additional languages commonly used within multicultural workforce communities is an advantage. Strong interpersonal skills with the ability to engage respectfully with residents from diverse cultural backgrounds. Ability to identify operational trends and recommend practical improvements to community services and resident experience. Commitment to safety, worker welfare, service quality, and continuous improvement.
<h2 class="h5">Job description</h2>
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<span>Reporting to the Senior Manager Finance, the Accounting Lead will establish and lead a robust local accounting function while serving as the company's accounting and compliance advisor.<br> The role combines ownership of accounting delivery with proactive policy and control improvement, management insight, incentives accounting, Scopely alignment, ERP implementation and the transition from outsourced or shared services to a sustainable in-house model.<br> Key Responsibilities and Deliverables1.<br> Accounting Governance, Policies and Continuous Improvement Develop, document and maintain accounting policies, standard operating procedures, workflows, approval authorities and internal controls aligned with local requirements and Scopely/group standards.<br> Proactively assess the control environment, identify accounting risks, gaps and inefficiencies, prepare practical improvement proposals and lead approved changes through implementation and adoption.<br> Establish clear process ownership, segregation of duties, review standards and evidence requirements across accounting activities together with Sr.<br> Finance Manager.<br> Monitor adherence to policies and controls, investigate recurring exceptions and ensure corrective actions are completed and embedded.<br> 2. Management Reporting and Decision Support Prepare timely and accurate financial statements, management reports, accounting analyses and group reporting submissions.<br> Analyse financial performance, costs, cash position, working capital, balance-sheet exposures, compliance matters and unusual transactions; explain material trends and variances.<br> Translate accounting information into clear insights, risks and practical recommendations that support management decisions and forward planning.<br> Proactively provide management and Scopely stakeholders with relevant information, highlighting emerging issues and required actions before they affect reporting or compliance.<br> 3. Incentives Program Accounting and Reporting Own the accounting framework for government and other incentive programs, including appropriate recognition, accrual, booking and presentation in line with applicable standards, local requirements and Scopely policies.<br> Maintain a complete tracker of applications, approvals, claims, conditions, receipts and outstanding balances, supported by clear and audit-ready documentation.<br> Reconcile incentive-related balances, receipts, qualifying expenditure and the related accounting impact; investigate and resolve differences promptly.<br> Provide proactive reporting to management and Scopely on incentive status, expected receipts, financial impact, risks and actions, coordinating with program owners, advisors and auditors as required.<br> 4. Scopely and Group Alignment Align local close, reporting, accounting treatments, controls, audit requirements and finance processes with group expectations while ensuring compliance with local regulations.<br> Communicate local regulatory developments, business changes and accounting implications early, and lead the resolution of differences between local and group requirements.<br> Coordinate group information requests and ensure local accounting records and supporting documentation are complete, consistent and readily available.<br> 5. Accounting Operations and Financial Close Oversight Own the integrity of the general ledger and oversee the accurate and complete recording of financial transactions, including journals, accruals, prepayments, provisions and allocations.<br> Adhere to the monthly, quarterly and annual close timetable, establish review and sign-off requirements and ensure reporting deadlines are consistently met.<br> Review balance-sheet reconciliations and account substantiation, maintain an appropriate chart of accounts and drive timely clearance of aged, unusual or unreconciled items.<br> Oversee sales invoicing, customer balance reconciliations, accounts payable, vendor reconciliations and payment preparation, ensuring contractual, tax and approval requirements are met.<br> Ensure accounting records and supporting documentation are complete, retained appropriately and audit-ready; resolve material issues and escalate significant risks promptly.<br> 6. Tax, Regulatory Compliance, Audit and Third-Party Liaison Coordinate the accurate and timely preparation, review and submission of VAT, withholding tax, corporate income tax, transfer pricing and other statutory requirements.<br> Maintain tax records, reconciliations and supporting documentation; monitor regulatory changes and assess their accounting, process and reporting impact.<br> Serve as the local finance contact for tax advisors, external and internal auditors and other professional service providers; evaluate advice, coordinate inputs and track actions to completion.<br> Coordinate audit schedules, reconciliations, evidence, statutory financial statements and disclosures, and lead the timely resolution of audit queries and remediation findings.<br> Liaise with procurement stakeholders and Scopely accounting and audit teams to ensure third-party engagements, information requests and compliance matters are managed effectively.<br> 7. Employee and Cross-Functional Advisory Together with Senior Finance Manager, act as the local advisor to management, employees and process owners on finance procedures, procurement, invoicing, payments, documentation, approvals and compliance requirements.<br> Together with Senior Finance Manager develop practical guidance and training, respond to employee questions and promote consistent understanding and application of local processes across the company.<br> Together with Senior Finance Manager, partner with Commercial, Sales, Procurement, Operations, HR, Payroll and IT teams to resolve accounting issues and embed appropriate controls within business processes.<br> Together with Senior Finance Manager, communicate policy or regulatory changes clearly and escalate significant non-compliance, control failures or financial risks to the Senior Manager Finance.<br> 8. ERP Implementation and Finance Transformation Act as the principal accounting representative throughout ERP design, configuration, testing, deployment and post-implementation stabilization.<br> Define the chart of accounts, financial dimensions, accounting workflows, user roles, approval controls and reporting requirements within the ERP.<br> Lead the accounting validation and reconciliation of master data, historical information and opening balances migrated to the new system.<br> Coordinate finance User Acceptance Testing, resolve defects and ensure key accounting scenarios and controls operate as intended before go-live.<br> Use the ERP and related process changes to improve reporting quality, control effectiveness, efficiency, automation and scalability.<br> 9. In-House Accounting Transition and Capability Building Develop and execute a structured transition plan covering processes, roles, documentation, data, reconciliations, controls, system dependencies, knowledge transfer and cutover activities.<br> Validate the completeness and accuracy of historical records, reconciliations and opening balances transferred from the outsourced or shared-service partner.<br> Establish clear internal ownership, service expectations, standard operating procedures, review controls and acceptance criteria for all transferred activities.<br> Manage transition risks, parallel-run or handover requirements and post-transition support to protect the continuity of close, tax, invoicing, payments and reporting.<br> Coordinate the shared-service partner, Scopely teams, internal stakeholders, advisors, auditors and ERP implementation team to build a sustainable and accountable local accounting function.<br> Education and qualification : Bachelor's degree in Accounting or Finance; ACCA, CPA, CA, CMA or equivalent is preferred.<br> Accounting leadership: Progressive experience leading accounting, close, reporting, compliance and controls while providing improvement and advisory support.<br> Policy and management insight: Experience implementing policy or control improvements and preparing reports that support management decisions.<br> L ocal and group environment: Sound knowledge of local accounting and statutory requirements and experience with a multinational parent, group finance or shared-service environment.<br> Tax and incentives: Knowledge of VAT, WHT, corporate income tax and transfer pricing; incentives or grants accounting experience is highly desirable.<br> Transformation and systems: ERP, finance transformation, data migration or outsourced-to-in-house transition experience, supported by strong Excel and systems skills.<br> Influence and communication: Credibility to advise management, guide employees and manage group and external stakeholder relationships.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<p>In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what s possible.</p><p>Parsons is looking for an amazingly talented Quantity Surveyor Variations and Change Management to join our team! In this role you will get to perform a range of quantity surveying and commercial activities across an assigned project or program, with a particular focus on variation identification, valuation, contractual compliance, change management, and commercial reporting. You will help protect Parsons and the client s commercial interests by ensuring changes are identified early, accurately assessed, properly documented, and effectively negotiated.</p><p><strong>What You'll Be Doing</strong></p><ul><li>Review design changes, site instructions, Requests for Information, contractual notices, and revised project requirements to identify potential variations and commercial impacts.</li><li>Assess the cost and time implications of changes, including direct costs, indirect costs, prolongation impacts, disruption, and associated commercial exposure.</li><li>Prepare detailed cost estimates, quantity breakdowns, rate analyses, and supporting documentation for proposed variations.</li><li>Manage the end-to-end variation and change process, including initiation, assessment, recommendation, approval, implementation, and closeout.</li><li>Prepare and review variation orders, change requests, commercial evaluations, and supporting contractual records.</li><li>Assist in preparing and evaluating claims related to scope changes, delays, disruptions, prolongation, and differing conditions.</li><li>Perform quantity take-offs, remeasurement, and valuation of variation works using approved drawings, specifications, site records, and measurement standards.</li><li>Review and validate contractor variation submissions against contractual provisions, approved scope, drawings, records, and agreed rates.</li><li>Ensure valuations are accurate, justified, auditable, and compliant with the contract and applicable standard methods of measurement.</li><li>Interpret and apply contract provisions related to variations, change orders, valuation mechanisms, notices, rates, and entitlement.</li><li>Draft commercial correspondence related to variations, claims, notices, rates, valuation matters, and agreement of changes.</li><li>Maintain accurate variation registers, change logs, cost reports, forecasts, and commercial records.</li><li>Coordinate with design, construction, planning, engineering, project controls, and commercial teams to obtain information required for variation assessments.</li><li>Liaise with contractors, consultants, and client representatives to clarify submissions, negotiate rates, and agree variation values.</li><li>Attend progress, change control, and commercial meetings and present updates on variation status, cost exposure, and outstanding actions.</li><li>Maintain comprehensive and traceable records of all variations, approvals, assessments, correspondence, and supporting documentation.</li><li>Prepare periodic variation and change reports for internal management and client review.</li><li>Support project cost forecasting by incorporating approved, pending, and anticipated variations.</li><li>Identify emerging commercial risks and recommend mitigation actions to project leadership.</li><li>Assist with project audits, commercial reviews, final accounts, and contract closeout activities.</li><li>Ensure all commercial records are complete, accurate, and audit-ready.</li><li>Perform other responsibilities associated with this position as appropriate.</li></ul><p><strong>What Required Skills You'll Bring</strong></p><ul><li>Bachelor s Degree in Quantity Surveying, Civil Engineering, Construction Management, or a related discipline.</li><li>Minimum 5 10 years of relevant quantity surveying experience , with a strong focus on variations, change management, valuation, and commercial administration.</li><li>Experience supporting large infrastructure, building, mixed-use, or major construction projects.</li><li>Strong knowledge of quantity surveying principles, standard methods of measurement, cost estimating, and cost analysis.</li><li>Demonstrated experience managing the full variation process from identification through valuation, negotiation, approval, and closeout.</li><li>Ability to identify changes with commercial impact at an early stage.</li><li>Experience preparing detailed variation submissions, commercial evaluations, rate analyses, and cost breakdowns.</li><li>Experience reviewing and validating contractor variation claims and change requests.</li><li>Strong understanding of FIDIC or other international standard forms of construction contract.</li><li>Ability to interpret contractual clauses related to variations, notices, rates, valuation mechanisms, and entitlement.</li><li>Working knowledge of claims principles, including delay, disruption, prolongation, and their cost implications.</li><li>Strong analytical capability to assess cost and time impacts.</li><li>Ability to evaluate alternative technical solutions from a commercial and cost perspective.</li><li>High level of accuracy and attention to detail in quantity, cost, and financial records.</li><li>Strong written and verbal communication skills in English.</li><li>Ability to prepare clear commercial reports, contractual correspondence, recommendations, and justifications.</li><li>Confident negotiation skills with contractors, consultants, clients, and project stakeholders.</li><li>Proficiency in Microsoft Excel and other Microsoft Office applications.</li><li>Strong organizational and time-management skills, with the ability to manage multiple variations and deadlines simultaneously.</li><li>High level of integrity, professional ethics, and commercial awareness.</li><li>Ability to work effectively within multidisciplinary project teams.</li><li>Proactive, detail-oriented, and commercially focused approach.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s Degree in Quantity Surveying, Civil Engineering, Construction Management, or a related discipline.</li><li>Minimum 5 10 years of relevant quantity surveying experience , with a strong focus on variations, change management, valuation, and commercial administration.</li><li>Experience supporting large infrastructure, building, mixed-use, or major construction projects.</li><li>Strong knowledge of quantity surveying principles, standard methods of measurement, cost estimating, and cost analysis.</li><li>Demonstrated experience managing the full variation process from identification through valuation, negotiation, approval, and closeout.</li><li>Ability to identify changes with commercial impact at an early stage.</li><li>Experience preparing detailed variation submissions, commercial evaluations, rate analyses, and cost breakdowns.</li><li>Experience reviewing and validating contractor variation claims and change requests.</li><li>Strong understanding of FIDIC or other international standard forms of construction contract.</li><li>Ability to interpret contractual clauses related to variations, notices, rates, valuation mechanisms, and entitlement.</li><li>Working knowledge of claims principles, including delay, disruption, prolongation, and their cost implications.</li><li>Strong analytical capability to assess cost and time impacts.</li><li>Ability to evaluate alternative technical solutions from a commercial and cost perspective.</li><li>High level of accuracy and attention to detail in quantity, cost, and financial records.</li><li>Strong written and verbal communication skills in English.</li><li>Ability to prepare clear commercial reports, contractual correspondence, recommendations, and justifications.</li><li>Confident negotiation skills with contractors, consultants, clients, and project stakeholders.</li><li>Proficiency in Microsoft Excel and other Microsoft Office applications.</li><li>Strong organizational and time-management skills, with the ability to manage multiple variations and deadlines simultaneously.</li><li>High level of integrity, professional ethics, and commercial awareness.</li><li>Ability to work effectively within multidisciplinary project teams.</li><li>Proactive, detail-oriented, and commercially focused approach.</li><li>Professional Quantity Surveying qualification or membership such as MRICS, AIQS, or equivalent.</li><li>Experience working with international consultants or contractors in the Middle East, preferably in Saudi Arabia.</li><li>Experience using quantity surveying and cost management software such as CostX, Candy, or equivalent systems.</li><li>Familiarity with Primavera P6, Microsoft Project, or similar planning tools for assessing schedule and time impacts.</li><li>Experience with project controls and commercial systems such as Contract Manager, Estimate/Schedule Transfer tools, or Document and Materials Control Systems.</li><li>Strong understanding of construction contract commercial documents, drawings, specifications, and measurement requirements.</li><li>Experience supporting final accounts, claims assessments, and dispute avoidance.</li><li>Knowledge of change-control governance and approval workflows on major projects.</li><li>Familiarity with cost forecasting, cash flow, and commercial performance reporting.</li><li>Arabic language skills are an advantage.</li><li>Strong stakeholder management and relationship-building capabilities.</li><li>Ability to contribute to continuous improvement in variation, valuation, and commercial management processes.</li></ul>
<ol><li><p><strong>Outsourced Manpower Category Strategy & Demand Planning </strong></p></li></ol><br><ul><li><p> Own the end-to-end category strategy for outsourced manpower, medical and non-medical, across ICC, CHC, HHC , and Telemedicine, including make-or-buy positioning of outsourced resource against FTE headcount.</p></li><li><p>Conduct annual category analysis covering manpower spend, rate benchmarking, supplier market capacity, Saudization impact, and demand forecasting by line of business and role family.</p></li><li><p>Build and maintain the outsourced manpower rate card by role, grade, and nationality band, aligned to the approved salary bands and the outsourced-versus-FTE eligibility framework.</p></li><li><p>Qualify and diversify the approved manpower supplier panel to remove single-source dependency on critical clinical roles and mitigate supply, licensing, and continuity risk.</p></li><li><p>Validate End User demand at PR stage, job description accuracy, engagement duration, headcount justification, and budget clearance before any RFQ is released to the market. • Approved annual manpower category plan per LOB.</p></li><li><p>Validated rate card covering all recurring medical and non-medical roles.</p></li><li><p>Diversified, pre-qualified manpower supplier panel.</p></li><li><p>Reduced total cost of contingent labour against benchmark.</p></li></ul><br><ol start="2"><li><p><strong>Outsourced Manpower Category Strategy & Demand Planning</strong> </p></li></ol><br><ul><li><p>Own the end-to-end category strategy for outsourced manpower, medical and non-medical, across ICC, CHC, HHC , and Telemedicine, including make-or-buy positioning of outsourced resource against FTE headcount.</p></li><li><p>Conduct annual category analysis covering manpower spend, rate benchmarking, supplier market capacity, Saudization impact, and demand forecasting by line of business and role family.</p></li><li><p>Build and maintain the outsourced manpower rate card by role, grade, and nationality band, aligned to the approved salary bands and the outsourced-versus-FTE eligibility framework.</p></li><li><p>Qualify and diversify the approved manpower supplier panel to remove single-source dependency on critical clinical roles and mitigate supply, licensing, and continuity risk.</p></li><li><p>Validate End User demand at PR stage, job description accuracy, engagement duration, headcount justification, and budget clearance before any RFQ is released to the market. • Approved annual manpower category plan per LOB.</p></li><li><p>Validated rate card covering all recurring medical and non-medical roles.</p></li><li><p>Diversified, pre-qualified manpower supplier panel.</p></li><li><p>Reduced total cost of contingent labour against benchmark.</p></li></ul><br><ol start="3"><li><p><strong>Contract, SLA & Supplier Risk Management </strong></p></li></ol><br><ul><li><p>Own the end-to-end contract lifecycle for all manpower supply and framework agreements, from drafting and negotiation through execution, call-off administration, performance monitoring, renewal, and close-out.</p></li><li><p>Negotiate manpower-specific commercial terms including rate escalation caps, replacement and no-show remedies, notice and demobilisation conditions, timesheet and invoicing controls, and termination for cause.</p></li><li><p>Attach and enforce the Manpower Supplier SLA Schedule on every agreement, covering CV submission, replacement, documentation accuracy, and licensing turnaround service levels.</p></li><li><p>Enforce the penalty recharge clause, under which any regulatory penalty, fine, or liability incurred by BCC arising from inaccurate supplier-submitted information is recharged in full to the supplier.</p></li><li><p>Maintain the manpower contract and framework agreement register with expiry dates, headcount allocation, call-off status, renewal triggers, and performance obligations. • Executed agreements with SLA schedule and penalty recharge clause attached.</p></li><li><p>Live contract and call-off register with zero missed renewals or lapsed placements.</p></li><li><p>Quantified and mitigated manpower supply, licensing, and labour law risk.</p></li><li><p>Ensure BCC is protected from vendor-originated regulatory liability.</p></li></ul><br><p><strong>4 Regulatory Compliance & Onboarding Assurance </strong></p><br><ul><li><p>Own validation and clearance of the complete onboarding document package for every outsourced resource, covering updated CV, National ID or Iqama, personal photograph, application and declaration form, signed BCC Outsource NDA, Bupa Arabia Code of Conduct, and dress code acknowledgement.</p></li><li><p>Verify medical staff credentials before clearance, including valid SCFHS classification, Basic Life Support certification, medical malpractice insurance, and completed medical fitness clearance.</p></li><li><p>Instruct and track Government Relations on MOH licence generation, providing BLS, ID, and malpractice insurance for Saudi nationals and the additional Ajeer authorisation for non-Saudi nationals.</p></li><li><p>Ensure Saudi Labour Law, Ajeer, and Nitaqat obligations are discharged by the supplier as legal employer, and that no resource is deployed without an approved PO and an issued MOH licence.</p></li><li><p>Maintain audit-ready onboarding files for every resource and act as first responder to CBAHI, MOH, and internal audit queries on outsourced workforce credentialing. • Complete documentation validated before PO issue and deployment.</p></li><li><p>Zero unlicensed or uncredentialed resource deployed to a BCC site.</p></li><li><p>Signed vendor declaration and penalty acknowledgement on file per supplier.</p></li><li><p>Clean CBAHI, MOH, and internal audit outcomes on outsourced staff files.</p></li></ul><br><p><strong>5 Supplier Performance & Business Partnering</strong></p><br><ul><li><p>Act as the primary procurement business partner to leadership on all contingent workforce requirements, translating operational demand into sourcing strategy.</p></li><li><p>Operate a structured Vendor Performance Management framework for manpower suppliers covering fill rate, CV quality, offer-to-join conversion, documentation accuracy, replacement speed, and early attrition.</p></li><li><p>Chair quarterly supplier business reviews, issue scorecards and corrective action plans, and escalate to penalty, substitution, or termination where performance fails to recover.</p></li><li><p>Lead root cause analysis on candidate rejection and early attrition, separating specification defects from genuine supplier sourcing failure, and close the gap at job description and rate card level.</p></li><li><p>Lead, coach, and develop the outsource procurement team, and present category performance, workforce risk, and supplier governance to senior leadership. • Procurement embedded in workforce planning across all lines of business.</p></li><li><p>Quantified supplier scorecards with documented corrective actions.</p></li><li><p>Improved fill rate, reduced time-to-deploy, and lower rejection rate.</p></li><li><p>Stronger internal capability across the outsource procurement team.</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><p>Minimum 8–10 years of progressive procurement experience, including demonstrable ownership of an outsourced manpower, contingent labour, or HR services category. Experience in healthcare or another highly regulated sector is strongly preferred, with direct exposure to SCFHS classification, MOH licensing, and Ajeer or Nitaqat compliance. Proven experience building procurement policy, SOPs, and supplier governance frameworks in a multi-site, multi-entity environment is essential.</p><br><p><strong>EDUCATIONAL BACKGROUND </strong></p><br><p>Bachelor’s degree in Human Resources, supply chain management, business administration, or a related field. A professional Human resource ceritifcation or procurement certification is strongly preferred. Lean Six Sigma certification and an MBA or postgraduate qualification in a related field are an advantage. </p><br><p><strong>SKILLS REQUIRED /TECHNICAL/MANAGERIAL </strong></p><br><ul><li><p>Outsourced manpower category management – demand planning, rate card design, benchmarking, and cost-per-head modelling</p></li><li><p>Strategic sourcing and RFx development – RFQ design, CV and rate evaluation, and award governance</p></li><li><p>Commercial negotiation – rates, escalation caps, payment terms, SLAs, penalties, and exit provisions</p></li><li><p>Manpower contract and framework agreement drafting, call-off administration, and lifecycle ownership</p></li><li><p>Vendor Performance Management (VPM) – fill rate and quality KPIs, scorecards, corrective action plans</p></li><li><p>Saudi Labour Law, Ajeer, Nitaqat/Saudization, Qiwa, and MHRSD requirements governing outsourced labour</p></li><li><p>SCFHS classification, MOH licensing, and CBAHI credentialing standards for outsourced clinical staff</p></li><li><p>ERP and HR system proficiency – MS Dynamics AX strongly preferred; Zoho People and Oracle familiarity is a plus</p></li><li><p>Financial acumen – budget management, savings reporting, and cost-benefit analysis</p></li><li><p>Risk identification, assessment, and mitigation in a procurement and labour compliance context</p></li><li><p>Policy, SOP, and process design – ISO-aligned documentation, RACI mapping, and Lean Six Sigma process improvement</p></li><li><p>Strong written and verbal communication in English; Arabic proficiency is required</p></li></ul><br><p><strong>OTHER REQUIREMENTS (IF ANY)</strong></p><br><ul><li><p>Proven track record of building procurement governance from the ground up and delivering measurable cost and compliance improvement.</p></li><li><p>High level of integrity, commercial ethics, and compliance commitment.</p></li><li><p>Ability to manage high-volume, concurrent manpower requisitions across multiple lines of business with competing deadlines</p></li><li><p>Strong stakeholder management skills, able to influence, challenge, and enforce governance across functions.</p></li><li><p>Commercially confident and data-driven decision maker</p></li><li><p>Comfortable working in a fast-paced, growth-stage environment where processes are still being built</p></li><li><p>Adaptable to shifting organizational priorities and able to flex across ICC, CHC, HHC, Health Lounges, and Telemedicine</p></li></ul>
<h2 class="h5">Job description</h2>
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Description <p>At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.</p><br><br> <p>As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.</p><br><br> <p><strong>Job Function: </strong></p><br><br> Communications & Corporate/External Affairs <p><strong>Job Sub Function: </strong></p><br><br> Government Affairs & Policy <p><strong>Job Category:</strong></p><br><br> Professional <p><strong>All Job Posting Locations:</strong></p><br><br> Riyadh, Saudi Arabia <p><strong>Job Description:</strong></p><br><br> <p><strong>About MedTech</strong></p><br><br> <p>Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.</p><br><br> <p>Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech</p><br><br> <p><strong>Immigration & Government Relations Specialist, Orthopedics </strong> </p><br><br> <p><strong>Location: Riyadh (Saudi Arabia)</strong></p><br><br> <p><strong>Contract: full-time</strong></p><br><br> <p><strong>About Orthopaedics</strong></p><br><br> <p>Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.</p><br><br> <p>Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.</p><br><br> <p>Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech </p><br><br> <p><strong>About the Role</strong></p><br><br> <p>Immigration & Government Relations Specialist is responsible for managing all immigration, foreign workforce, and government compliance activities for the company in Saudi Arabia. The role ensures full compliance with Saudi immigration regulations, maintains valid work authorization for foreign employees, manages government platform requirements, and coordinates with relevant ministries and authorities to support the employment and mobility of foreign nationals.</p><br><br> <p><strong>You will be responsible for:</strong></p><br><br> <p>Immigration & Foreign Workforce Management</p><br><br> <ul><li>Manage the end-to-end immigration process for foreign employees working in Saudi Arabia.</li><li>Arrange and maintain employment contracts for non-Saudi employees in compliance with local regulations.</li><li>Obtain, renew, and monitor work permits and residency permits (Iqama) for foreign employees.</li><li>Coordinate with relevant government authorities and ministries regarding immigration-related payments, renewals, and approvals.</li><li>Ensure continuous work authorization for all sponsored foreign employees and proactively prevent any gaps in legal work status.</li></ul> <p>International Recruitment & Work Visa Processing</p><br><br> <ul><li>Manage the immigration process for foreign hires recruited from outside Saudi Arabia.</li><li>Coordinate work visa applications and ensure alignment of visa categories with employees' educational qualifications and regulatory requirements.</li><li>Prepare employment contracts and obtain required attestations from the Chamber of Commerce and Ministry of Foreign Affairs.</li><li>Process electronic authorizations and supporting documentation required for overseas recruitment.</li><li>Liaise with government entities and external agencies to facilitate successful visa issuance and onboarding of foreign employees.</li></ul> <p>Sponsorship Transfer Management</p><br><br> <ul><li>Manage sponsorship transfer (Kafala transfer) processes for foreign employees.</li><li>Submit sponsorship transfer requests through relevant government systems.</li><li>Coordinate with employees, current sponsors, and government authorities to obtain all required approvals.</li><li>Monitor cases through completion and ensure all associated fees and regulatory requirements are fulfilled.</li></ul> <p>Government Platforms & Regulatory Compliance</p><br><br> <ul><li>Serve as administrator and key point of contact for labour and immigration-related government platforms, including:</li><li>QIWA</li><li>GOSI (where immigration-related coordination is required)</li><li>Training and workforce compliance platforms</li><li>Other Ministry of Human Resources and governmental systems</li><li>Ensure compliance with governmental requirements that impact workforce eligibility, immigration sponsorship, and company licensing status.</li><li>Complete mandatory submissions, updates, and reporting requirements to maintain uninterrupted access to government services.</li></ul> <p>Employee Mobility & Travel Authorization</p><br><br> <ul><li>Process and issue exit, re-entry, and related travel permits for employees as required.</li><li>Monitor validity of travel permissions and immigration documents.</li><li>Support employees and business stakeholders with immigration-related guidance regarding travel and work authorization requirements.</li></ul> <p>Document Attestation & Government Liaison</p><br><br> <ul><li>Coordinate attestation and legalization of employment and immigration-related documents through the Chamber of Commerce and other relevant authorities.</li><li>Maintain relationships with government agencies and represent the company in immigration-related matters.</li><li>Ensure all immigration files, supporting documentation, and records are accurate, complete, and audit-ready.</li></ul> <p>Business License & Regulatory Support</p><br><br> <ul><li>Support the renewal and maintenance of government registrations and licenses that impact foreign workforce sponsorship and immigration eligibility, including:</li><li>Ministry of Investment licenses</li><li>Commercial registration renewals</li><li>Other government approvals required to maintain sponsorship capabilities</li></ul> <p>Compliance Monitoring & Risk Management</p><br><br> <ul><li>Monitor changes in Saudi immigration and labor regulations and assess impact on company operations.</li><li>Ensure all immigration activities are completed within regulatory timelines to avoid penalties, fines, or interruption of business operations.</li><li>Maintain accurate records of employee immigration status and government filings.</li><li>Support audits, inspections, and compliance reviews related to immigration and workforce authorization.</li></ul> <p>Key Deliverables</p><br><br> <ul><li>Timely issuance and renewal of work permits, visas, and residency permits.</li><li>Successful onboarding of foreign employees from overseas.</li><li>Efficient completion of sponsorship transfer cases.</li><li>Full compliance with Saudi immigration and labour authority requirements.</li><li>Timely processing of exit/re-entry visas and travel authorizations.</li><li>Maintenance of company eligibility to sponsor foreign workers through ongoing compliance with governmental regulations and licensing requirements.</li></ul> <p><strong>Qualifications / Requirements:</strong></p><br><br> <ul><li>Bachelor’s degree required.</li><li>Saudi national (mandatory), in line with local Saudization requirements.</li><li>Fluent in both Arabic and English (written and spoken) is required.</li><li>Previous experience in Immigration and Government Relations within Saudi Arabia, with a strong understanding of local immigration processes, government regulations, and workforce compliance requirements.</li><li>Hands-on experience working with Saudi government platforms, including QIWA and GOSI.</li><li>Proven experience managing immigration processes for expatriate employees, including:<ul><li>Business visa issuance</li><li>Work visa processing</li><li>Exit and re-entry visas</li><li>Work permit and residency permit (Iqama) renewals</li><li>Renewal of company registrations and documentation with relevant government authorities (e.g. Ministry of Commerce).</li><li>Experience working in a multinational organization, with the ability to navigate an international business environment and collaborate effectively across diverse cultures and stakeholders.</li></ul></li></ul> <p>Please note: <em>For candidates applying to the Saudi Arabia location, this role is open to Saudi nationals only, in line with local Saudization requirements.</em></p><br><br> <p><em>Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.</em></p><br><br> <p><em>Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes</em><em>.</em> </p><br><br> <p><strong>Required Skills: </strong></p><br><br> <p><strong>Preferred Skills:</strong></p><br><br> Advocacy Communications, Business Behavior, Communication, Corporate Communications Strategy, Corporate Management, Data Reporting, Government Relations, Issue Escalation, Mentorship, Presentation Design, Problem Solving, Public Affairs, Regulatory Environment, Relationship Building, Subject Matter Experts (SME) Collaboration, Technical Writing <br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<b>Years of experience</b>
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No experience required </div>
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Bachelor's degree / higher diploma </div>
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<p><b>Medical Advisor – Rare Diseases Hematology</b></p><br><p><b>ABOUT ASTRAZENECA</b></p><br><p>AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development, and commercialisation of prescription medicines for some of the world’s most serious diseases. But we’re more than one of the world’s leading pharmaceutical companies.</p><br><p>Join a high-performing team, empowered to cut through the noise and drive real change. Our agility and pace, coupled with scientific focus, powers us to spot opportunities in the market that keep us moving forward and into new spaces.</p><br><p><b> <br><i>SITE DESCRIPTION</i> </b></p><br><p><b><i>AstraZeneca is experiencing a significant transformation in the Kingdom of Saudi Arabia, driven by a commitment to advancing healthcare, innovation, and sustainable growth. Building on our global legacy, AZ KSA is rapidly evolving its operations to better serve patients, collaborate with healthcare stakeholders, and contribute to the ambitious goals outlined in the Saudi Vision 2030. We are investing in talent, digital solutions, and new ways of working; all designed to enhance our impact on patient outcomes and reinforce our leadership in therapeutic areas. This dynamic environment calls for visionary, agile professionals who thrive in change and are motivated to help shape the future of healthcare in KSA. </i></b></p><br><p><b>ROLE SUMMARY</b></p><br><p>AstraZeneca is at the forefront of transforming rare disease care in Saudi Arabia. With over 7,000 rare diseases identified but fewer than 1% having approved treatments, we are driven by our mission to accelerate diagnosis, expand access, and improve outcomes for patients and families affected by rare conditions.<br>As a Rare Disease Medical Advisor, you will play a pivotal scientific and executional role, translating strategy into impactful field medical action — enabling early diagnosis, evidence generation, and access for patients in need.</p><br><p>The Rare Disease Medical Advisor (RD MA) is responsible for driving the execution of medical activities across KSA. The role ensures the delivery of scientific engagement, medical education, evidence support, and insight generation in alignment with the Rare Disease Medical Plan.<br>Working under the direction of the TA Medical Lead, you will act as a trusted partner to healthcare professionals, centers of excellence, and cross-functional teams — ensuring that science, ethics, and patient needs remain at the core of every initiative.<br>This role requires strong therapeutic knowledge, scientific acumen, and the ability to connect insights from the field to the broader business and medical strategy.</p><br><p><b>What you’ll do</b></p><br><p>1. Field Medical Excellence</p><br><ul><li>Execute the Medical Affairs Plan in alignment with guidance from the TA Medical Lead and cross-functional brand teams.</li><li>Deliver scientific exchange with healthcare professionals (HCPs) and decision-makers to support appropriate use of AstraZeneca’s rare disease medicines.</li><li>Drive the implementation of disease education, diagnostic initiatives, and patient identification projects in collaboration with cross-functional partners.</li><li>Drive the rollout of launch readiness and lifecycle management activities for assigned indications.</li><li>60-70% of Medical Advisor time is planned to be dedicated to field medical interactions and activities.</li></ul><p>2. Scientific Engagement and External Collaboration</p><br><ul><li>Build strong peer-to-peer relationships with Key External Experts (KEEs), academic partners, and referral centers to advance medical understanding and patient management.</li><li>Organize, lead, and present in scientific meetings, advisory boards, and symposia as a subject-matter expert.</li><li>Actively contribute to speaker training, CME partnerships, and scientific programs aligned with medical strategy.</li><li>Gather and communicate scientific insights that inform the local strategy and identify new opportunities for data generation or access improvement.</li><li>Medical Advisors contributes to brand strategy, launch support, and evidence generation.</li></ul><p>3. Evidence Generation and Data Dissemination</p><br><ul><li>Support the planning and operationalization of local studies, registries, and Investigator-Initiated Studies (IISs) in coordination with the TA Medical Lead and Clinical Operations.</li><li>Contribute to the development and review of scientific materials, ensuring accuracy, balance, and compliance.</li><li>Disseminate emerging clinical data to internal and external stakeholders in an ethical and scientifically objective manner.</li></ul><p>4. Cross-Functional Medical Support</p><br><ul><li>Partner closely with Market Access, Commercial, and Regulatory teams to ensure scientific and medical integrity in all activities.</li><li>Provide field-based medical input to access dossiers, value communication, and payer interactions where appropriate.</li><li>Deliver medical training and scientific support to internal colleagues (e.g., sales, patient access, or diagnostics teams).</li><li>Support the implementation of early access and expanded access programs under guidance from the TA Medical Lead.</li></ul><p>5. Compliance and Medical Governance</p><br><ul><li>Ensure all activities comply with AstraZeneca ethical standards, SOPs, and local regulatory frameworks.</li><li>Maintain up-to-date training on Ethical Interactions, GPEI, and Rare Disease policies.</li><li>Accurately document medical interactions, adverse event reports, and insights in compliance systems.</li></ul><p><b><u>Only applications in KSA will be considered.</u></b></p><br><p><b><i>Essential for the role</i></b> </p><br><p>AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. </p><br><p><i>Essential Capabilities:</i> </p><br><ul><li>Advanced degree in Medicine, Pharmacy, or Life Sciences (MD, PharmD, PhD preferred).</li><li>Minimum 3 years of experience in Medical Affairs or related scientific roles within rare diseases or Hematology specialty.</li><li>Experience in Rare Hematological Disorders & BMT is a plus.</li><li>Proven ability to translate scientific data into clinical value and communicate with scientific credibility.</li><li>Strong presentation, analytical, and project coordination skills.</li><li>Deep understanding of Saudi healthcare systems, referral patterns, and access pathways.</li><li>Fluency in English and Arabic.</li><li>Willingness to travel across KSA (50%).</li></ul><p><i>Desirable Capabilities:</i></p><br><ul><li>Experience supporting product launches or early-access programs.</li><li>Active contribution to medical education or registry collaborations.</li><li>Familiarity with real-world data, market access dossiers, or diagnostic collaborations.</li><li>Demonstrated ability to work in cross-functional teams with both medical and commercial stakeholders.</li></ul><p><b>Why AstraZeneca?</b></p><br><p>At AstraZeneca we’re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There’s no better place to make a difference to medicine, patients, and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth, and development. We’re on an exciting journey to pioneer the future of healthcare.</p><br><p><br><b>So, what’s next? </b></p><br><ul><li>Are you already imagining yourself joining our team? Good, because we can’t wait to hear from you.</li><li>Are you ready to bring new ideas and fresh thinking to the table? Brilliant! We have one seat available, and we hope it’s yours.</li></ul><p><b>Where can I find out more?</b></p><br><p>Our Social Media, Follow AstraZeneca on LinkedIn</p><br><p>Follow AstraZeneca on Facebook</p><br><p>Follow AstraZeneca on Instagram </p><br><p><b>Date Posted</b></p><br>08-Jul-2026<p><b>Closing Date</b></p><br>13-Jul-2026<p>AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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1+ years </div>
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Bachelor's degree / higher diploma </div>
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<div class="t-break" data-jb-field="description">
<span>Role Summary</span><br><p>The Regional Partner PTM is responsible for developing the <b>technical capability of partners</b> in their region, ensuring they can successfully position, sell, and deliver Splunk + Cisco solutions.</p><br><br><p>The primary focus of the role is to develop partner <b>solutions, capabilities, and practices</b> aligned to Splunk + Cisco use cases, enabling partners to deliver differentiated, repeatable offerings into their customer base.</p><br><br><p>The role operates in full alignment with Partner Sales Managers (PSMs) and Partner Development Managers (PDMs), with <b>shared accountability for partner growth and success</b>.</p><br><br><p>The key output of the role is building partner-led technical capabilities that drive measurable business outcomes, including <b>revenue growth, services expansion, and customer retention</b>.</p><br><br><p>This also includes the creation and consistent (quarterly) evolution of <b>Partner Intelligence </b>(Technical Scorecards and Plans), which act as the single source of truth for each partner.</p><br><br><p>These go beyond activity tracking and clearly articulate <b>business impact, solution maturity, and growth trajectory</b>, including as a minimum:</p><br><br><ul><li>Partner <b>capability maturity and skill set</b> (aligned to priority use cases)</li><li><b>Solutions and propositions developed</b>, including alignment to Splunk + Cisco architectures and GTM priorities</li><li><b>Practice maturity</b>, including the partner’s ability to deliver, monetise, and scale services</li><li>Program alignment and progression (e.g. Partner360, tiering, specialisations)</li><li><b>Top opportunities and key customers</b>, with clear linkage to partner-developed solutions</li><li>Key partner stakeholders and technical champions</li><li>Certification and accreditation progress (as an enabler, not the outcome)</li></ul><br><p>Each Partner Intelligence document must also include a <b>clear, outcome-driven development plan</b>, aligned to the regional GTM strategy and jointly owned with the PDM and PSM. This plan should define:</p><br><br><ul><li>Target <b>solutions and use cases to build and take to market</b></li><li>Required <b>capability and practice development</b></li><li>Expected <b>business outcomes</b> (revenue, services attach, customer impact)</li></ul><br><p>Together, the scorecard and plan should act as the <b>single, aligned view of partner technical capability, solution evolution, and business contribution</b>.</p><br><br><br><span>Key Responsibilities</span><span>Solution, Capability & Practice Development</span><p>Lead the development of partner-led solutions, capabilities, and practices aligned to Splunk + Cisco priorities.</p><br><br><ul><li>Analyze partner customer base, market positioning, and GTM focus to identify high-value use cases and business outcomes.</li><li>Co-develop solutions with partners that address real customer problems across security, observability, and platform domains.</li><li>Support partners in building repeatable, scalable offerings that can be taken to market.</li><li>Enable partners to establish or evolve billable services and practices aligned to these solutions.</li><li>Ensure solutions are aligned to Splunk + Cisco architectures, data strategies, and AI-driven capabilities.</li><li>Drive industrialization of partner capabilities (from one-off delivery to repeatable GTM motion).</li><li>Partner with PSMs and PDMs to ensure solutions align to regional priorities and revenue goals.</li></ul><br><span>Technical Leadership & Enablement</span><ul><li>Own the end-to-end planning for competency development and growth across all managed partners within your region / territory.</li><li>Deliver technical enablement, coaching, and hands-on workshops across all Splunk domains, with a focus on delivering prioritized Partner Tier Upgrades</li><li>Work with the Partner Enablement, Programs and Incentives team to ensure alignment, best practices and consistency in content.</li><li>Support partners in building repeatable solutions aligned to Splunk + Cisco architectures.</li><li>Conduct architecture reviews and validate partner-designed solutions.</li><li>Provide technical guidance during late-stage customer pursuits when needed.</li><li>Deliver annual and quarterly planning for badge and certification achievements, as aligned to the individual Partner plans.</li><li>Weekly, monthly and quarterly updates to the business</li></ul><br><span>Build & Sustain a Regional Partner Technical Community for Capability Scaling</span><ul><li>Create and grow a strong community of partner technical practitioners across the region.</li><li>Host regular enablement sessions, workshops, roundtables, and community forums.</li><li>Facilitate cross-partner knowledge sharing, best-practice discussions, and solution showcase sessions.</li><li>Identify and develop partner 'champions' to support community-led growth.</li><li>Ensure structured and consistent communication aligned to partner needs and Splunk GTM priorities.</li><li>Use the community as a mechanism to drive capability uplift and repeatable solution adoption.</li></ul><br><span>Opportunity Support & Acceleration</span><p>Support progression of strategic opportunities through strong solution alignment.</p><br><br><ul><li>Proactively, and aligned with the regional Partner AVP, identify, shape, and advance partner-influenced opportunities across Security, Observability, and Platform use cases.</li><li>Run structured technical discovery to improve opportunity qualification and accelerate time-to-value.</li><li>Work with Partner Enablement, Programs and Incentives team to deliver planning and oversight of program recommendations (targets), utilizations, effective execution and ROI</li><li>Coach partner pre-sales teams to develop high-quality architectures, proposals, and POVs.</li><li>Track opportunity progression and quickly remove technical blockers in high-priority deals where required.</li><li>Align closely with Partner Account Managers on quarterly pipeline goals, execution plans and opportunity qualification where solution fit and business value are clear</li><li>Ensure consistent application of Splunk frameworks, architectures, and best practices in all partner-led opportunities.</li><li>Contribute to partner-led and partner-influenced pipeline through capability and solution maturity, as well as strong solution alignment.</li></ul><span>Internal Alignment & Joint Planning</span><ul><li>Own the creation, development and consistent update of the Partner Intelligence (Technical Scorecard and Plan), aligning directly with the relevant PDM. At a minimum, this should show the Partners capability maturity, skill set, program alignment, opportunity progression, key customers, community engagement, key individuals and technical certification achievements.</li><li>Own the creation, development and execution of the Partner Plan, which is part of the Partner Intelligence, that shows a clear plan to develop the individual Partner in line with the wider GTM strategy for the region.</li><li>Act as the technical bridge between Splunk internal teams and partner technical stakeholders.</li><li>Ensure consistency with Splunk + Cisco GTM messaging and architectural guidance.</li></ul><br><br><br><span>Success Measures</span><span>Business Outcomes</span><ul><li>Growth in partner-led revenue and services attach driven through developed solutions.</li><li>Increased adoption of partner-built solutions across target customers and use cases.</li><li>Measurable contribution to customer outcomes, retention, and expansion via partners.</li><li>Improved technical qualification and deal velocity.</li></ul><span>Partner Community</span><ul><li>Growth and engagement of a solution-focused partner technical community.</li><li>Increased sharing and adoption of partner-built solutions and best practices.</li><li>Improved partner self-sufficiency and capability to deliver and scale solutions independently.</li></ul><span>Solutions, Capability & Repeatability</span><ul><li>Number of repeatable partner solutions and propositions developed and taken to market.</li><li>Growth in partner practices, including ability to deliver, monetise, and scale services.</li><li>Adoption of Splunk + Cisco architectures within partner-built solutions and offerings.</li><li>Improved quality, consistency, and reusability of partner-delivered solutions and services<span>.</span></li></ul><span>Operational Quality</span><ul><li>Strength and execution of joint PTM, PSM, and PDM partner plans aligned to regional priorities.</li><li>Partner Technical Intelligence reflecting business outcomes, solution maturity, and growth plans.</li><li>Consistent use of frameworks, planning processes, and governance across partners.</li><li>Clear, outcome-driven reporting aligned to revenue, solutions, and capability progression.</li><li>High-quality documentation and reporting.</li></ul><br><ul><li><span><b>Hours of work:</b>48 hours per week</span></li><li><span><b>Benefits:</b>Healthcare and Insurance, Employee Stock Purchase program, Flexible Spending Benefit, Flex and Schooling Allowances and many more.</span></li><li><span><b>Application start and end date:</b>Starting 19th June 2026 for approx. 4-6 weeks</span></li></ul><br><br><br>Why Cisco? <p>At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.</p><br><br><p>Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. </p><br><br><p>We are Cisco, and our power starts with you. </p><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Date Posted:</b></p><br><br>2026-06-29&#xa;&#xa;<p><b>Country:</b></p><br><br>United States of America&#xa;&#xa;<p><b>Location:</b></p><br><br>US-AL-HUNTSVILLE-315 ~ 315 Bob Heath Dr ~ BOB HEATH&#xa;&#xa;<p><b>Position Role Type:</b></p><br><br>Onsite&#xa;&#xa;<p><b><span>U.S. Citizen, U.S. Person, or Immigration Status Requirements:</span> </b></p><br><br>The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance&#xa;&#xa;<p><b>Security Clearance Type: </b></p><br><br>DoD Clearance: Secret&#xa;&#xa;<p><b>Security Clearance Status: </b></p><br><br>Active and existing security clearance required after day 1<br><br><br><p>At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.</p><br><br><br><p>Our Effector Guidance team is seeking a professional Power Design Electrical Engineer to assume a key role within the System Power, Analog and Controls Department. <br> <br>Do you enjoy power converter design? <br>Do early-career engineers come to you for technical guidance? <br>Do you have a strong desire to work on projects that are critical to the defense of our nation? <br> <br>If your answers are yes, we are looking for you to join our team!</p><br><br><p> <br><b> <u>What You Will Do</u></b></p><br><br><ul><li><p>Design, analyze (including thermal considerations), simulate, and test power conversion circuitry potentially utilizing any standard non-isolated power conversion topologies (buck, boost, buck-boost)<u> including modules and discrete designs</u>. </p><br><br></li></ul><ul><li><p>Guide Electronic Computer-Aided Design (ECAD) personnel through PWB layout of power circuitry and technical drawing creation. </p><br><br></li></ul><ul><li><p>Perform design work within the bounds of a given schedule. </p><br><br></li></ul><ul><li><p>Present reviews of technical data to program leadership and technical staff. </p><br><br></li></ul><p><br><b><u>Qualifications You Must Have</u></b></p><br><br><ul><li><p>Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 2 years of prior <br>relevant experience</p><br><br></li></ul><ul><li><p>Minimum of 2 years of professional experience in design, analysis, simulation, and/or test experience with linear converters. </p><br><br></li></ul><ul><li><p>Experience with any of the following non-isolated converter topologies: <b>buck, boost, buck-boost. </b> </p><br><br></li></ul><ul><li><p>Experience with design, analysis, and test with analog electronic design and analysis, including FET, BJT, and/or Op-amp circuits. </p><br><br></li></ul><br><br><p><b><u>Qualifications We Prefer</u></b></p><br><br><ul><li><p>Lab experience specific to power electronics and/or controls electronics </p><br><br></li></ul><ul><li><p>Demonstrated use of software tools for electrical circuit simulation and/or printed circuit board layout </p><br><br></li></ul><ul><li><p>Demonstrated ability to document designs and circuit performance verification </p><br><br></li></ul><ul><li><p>Understanding of fundamental power conversion concepts, components, and techniques </p><br><br></li></ul><ul><li><p>Demonstrated understanding of linear controls and motor drive techniques. </p><br><br></li></ul><ul><li><p>Basic understanding of commonly used power converter and/or motor drive control schemes </p><br><br></li></ul><ul><li><p>Design, analysis, and/or test experience with any of the following isolated converter topologies: flyback, half-bridge, full-bridge, and/or push-pull. Design scope will ideally include stability. </p><br><br></li></ul><ul><li><p>Experience with performing circuit card assembly-level power architecture trades, and/or with system-level power architecture trades, including power converter specification development experience. </p><br><br></li></ul><ul><li><p>Professional experience guiding Electronic Computer-Aided Design (ECAD) personnel through PWB layout of power circuitry and technical drawing creation (direct experience with such tools is adequate to fulfill this requirement). </p><br><br></li></ul><ul><li><p>Familiarity with circuit simulator SIMPLIS<u>, Saber</u> and/or analysis tool Mathcad. </p><br><br></li></ul><ul><li><p>Experience with Mentor Graphics DxDesigner, and/or Hyperlynx. </p><br><br></li></ul><ul><li><p>Experience with acting as a liaison between program and functional management. </p><br><br></li></ul><ul><li><p>Experience with digital power control. </p><br><br></li></ul><ul><li><p>Experience with military specifications. </p><br><br></li></ul><ul><li><p>Experience with transformer and inductor design considerations. </p><br><br></li></ul><ul><li><p>Design experience with Electro-Magnetic Interference (EMI) concerns. </p><br><br></li></ul><ul><li><p>Design experience with voltages > 400V and/or power > 10kW. </p><br><br></li></ul><ul><li><p>Experience with program management tools such as Earned Value. </p><br><br></li></ul><ul><li><p>Experience with proposal development. </p><br><br></li></ul><ul><li><p>Ability to design to meet concerns of adjacent disciplines, such as thermal, structural, mechanical, reliability, and quality. </p><br><br></li></ul><ul><li><p>Ability to be a self-starter and be able to function in a dynamic environment. </p><br><br></li></ul><ul><li><p>Strong interpersonal, leadership, communication, and time management skills. </p><br><br></li></ul><br><p><br><b><u>What We Offer</u></b></p><br><br><p>Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.</p><br><br><br><p>This positions is onsite in Huntsville, AL and is eligible for relocation assistance.</p><br><br><br><p>Huntsville, Alabama, earned the nickname "ROCKET CITY" for its close association with U.S. space research since 1950. RTX has been here since the early years, having launched its Huntsville operations as the Raytheon Company in 1948. Some of the brightest minds in aerospace and defense call it home. Can you see yourself here?</p><br><br><br><p>Huntsville Location information: https://www.huntsville.org/</p><br><br><br><br><p><i><b>As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.</b></i></p><br><br><br>The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.<br><br><br>Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.<br><br>Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.<br><br>This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.<br><br>RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.<br><br><p><span><i>RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.</i> </span></p><br><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Date Posted:</b></p><br><br>2026-06-29&#xa;&#xa;<p><b>Country:</b></p><br><br>United States of America&#xa;&#xa;<p><b>Location:</b></p><br><br>US-AL-HUNTSVILLE-315 ~ 315 Bob Heath Dr ~ BOB HEATH&#xa;&#xa;<p><b>Position Role Type:</b></p><br><br>Onsite&#xa;&#xa;<p><b><span>U.S. Citizen, U.S. Person, or Immigration Status Requirements:</span> </b></p><br><br>The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance&#xa;&#xa;<p><b>Security Clearance Type: </b></p><br><br>DoD Clearance: Secret&#xa;&#xa;<p><b>Security Clearance Status: </b></p><br><br>Active and existing security clearance required after day 1<br><br><br><p>At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.</p><br><br><p> <br>We are seeking a professional Senior Power Engineer to assume a key role within the System Power, Analog and Controls Department. <br> <br>Do you enjoy power converter design? <br>Do early-career engineers come to you for technical guidance? <br>Do you have a strong desire to work on projects that are critical to the defense of our nation? <br> <br>If your answers are yes, we are looking for you to join our team!</p><br><br><p> <br><b> <u>What You Will Do</u></b></p><br><br><ul><li><p>Design, analyze (including thermal considerations), simulate, and test power conversion circuitry potentially utilizing any standard non-isolated power conversion topologies (buck, boost, buck-boost) including modules and discrete designs. </p><br><br></li></ul><ul><li><p>Guide Electronic Computer-Aided Design (ECAD) personnel through PWB layout of power circuitry and technical drawing creation. </p><br><br></li></ul><ul><li><p>Perform design work within the bounds of a given schedule. </p><br><br></li></ul><ul><li><p>Present reviews of technical data to program leadership and technical staff. </p><br><br></li></ul><p> <br><b><u>Qualifications You Must Have</u></b></p><br><br><ul><li><p>Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 5 years of prior relevant experience</p><br><br></li></ul><ul><li><p>Minimum of 5 years of professional experience in design, analysis, simulation, and/or test experience with linear converters. </p><br><br></li></ul><ul><li><p>Experience with any of the following non-isolated converter topologies: <b>buck, boost, buck-boost. </b> </p><br><br></li></ul><ul><li><p>Experience with design, analysis, and test with analog electronic design and analysis, including FET, BJT, and/or Op-amp circuits. </p><br><br></li></ul><br><br><p><b><u>Qualifications We Prefer</u> </b></p><br><br><ul><li><p>Lab experience specific to power electronics and/or controls electronics </p><br><br></li></ul><ul><li><p>Demonstrated use of software tools for electrical circuit simulation and/or printed circuit board layout </p><br><br></li></ul><ul><li><p>Demonstrated ability to document designs and circuit performance verification </p><br><br></li></ul><ul><li><p>Demonstrated experience with fundamental power conversion concepts, components, and techniques </p><br><br></li></ul><ul><li><p>Demonstrated understanding of linear controls and motor drive techniques. </p><br><br></li></ul><ul><li><p>Basic understanding of commonly used power converter and/or motor drive control schemes </p><br><br></li></ul><ul><li><p>Design, analysis, and/or test experience with any of the following isolated converter topologies: flyback, half-bridge, full-bridge, and/or push-pull. Design scope will ideally include stability. </p><br><br></li></ul><ul><li><p>Experience with performing circuit card assembly-level power architecture trades, and/or with system-level power architecture trades, including power converter specification development experience. </p><br><br></li></ul><ul><li><p>Professional experience guiding Electronic Computer-Aided Design (ECAD) personnel through PWB layout of power circuitry and technical drawing creation (direct experience with such tools is adequate to fulfill this requirement). </p><br><br></li></ul><ul><li><p>Familiarity with circuit simulator SIMPLIS, Saber and/or analysis tool Mathcad. </p><br><br></li></ul><ul><li><p>Experience with Mentor Graphics DxDesigner, and/or Hyperlynx. </p><br><br></li></ul><ul><li><p>Experience with acting as a liaison between program and functional management. </p><br><br></li></ul><ul><li><p>Experience with digital power control. </p><br><br></li></ul><ul><li><p>Experience with military specifications. </p><br><br></li></ul><ul><li><p>Experience with transformer and inductor design considerations. </p><br><br></li></ul><ul><li><p>Design experience with Electro-Magnetic Interference (EMI) concerns. </p><br><br></li></ul><ul><li><p>Design experience with voltages > 400V and/or power > 10kW. </p><br><br></li></ul><ul><li><p>Experience with program management tools such as Earned Value. </p><br><br></li></ul><ul><li><p>Experience with proposal development. </p><br><br></li></ul><ul><li><p>Ability to design to meet concerns of adjacent disciplines, such as thermal, structural, mechanical, reliability, and quality. </p><br><br></li></ul><ul><li><p>Ability to be a self-starter and be able to function in a dynamic environment. </p><br><br></li></ul><ul><li><p>Strong interpersonal, leadership, communication, and time management skills. </p><br><br></li></ul><br><p><br><b><u>What We Offer</u></b><br>Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.</p><br><br><br><p>This position is 100% onsite in Huntsville, AL and is eligible for relocation assistance.</p><br><br><br><p><b>Huntsville</b>, Alabama, earned the nickname "ROCKET CITY" for its close association with U.S. space research since 1950. RTX has been here since the early years, having launched its Huntsville operations as the Raytheon Company in 1948. Some of the brightest minds in aerospace and defense call it home. Can you see yourself here?</p><br><br><br><p>Huntsville Location information: https://www.huntsville.org/</p><br><br><br><br><p><i><b>As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.</b></i></p><br><br><br>The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.<br><br><br>Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.<br><br>Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.<br><br>This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.<br><br>RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.<br><br><p><span><i>RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.</i> </span></p><br><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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Senior Site Architect – High-End Finishes & Fit-Out Location: Riyadh, Saudi Arabia Employment Type: Full-time | On-site Required Experience: At least 5 years of relevant architectural site execution experience, including at least 3 years within Saudi Arabia. Availability: Immediate joining required. Applicants must currently be based in Saudi Arabia. ABOUT THE ROLEQWAED AL-EMMAR (QAE) is seeking a Senior Site Architect to lead the execution of architectural works, high-end finishes, and interior fit-out, with experience supervising façades and coordinating external works. This site-based contracting role involves daily work planning, subcontractor supervision, quality inspections, multidisciplinary coordination, safety oversight, and handover. Candidates must have proven site execution experience on large-scale hospitality, commercial, and residential projects. ARCHITECTURAL AND FINISHING WORKSSupervise execution and inspect workmanship across the following packages, as applicable to the project:Masonry, plastering, rendering, and substrate preparation. Gypsum board ceilings, partitions and linings, suspended ceilings, and decorative gypsum works. Marble, natural stone, porcelain, ceramic tiles, and mosaics. Timber flooring, parquet, vinyl, carpets, and epoxy flooring. Painting, putty, decorative coatings, wallcoverings, and wallpaper. Architectural joinery and fixed furniture, including doors, wardrobes, wall panelling, counters, vanity units, and associated hardware. Glass, mirrors, aluminium works, decorative metalwork, and balustrades. Waterproofing to wet areas, roofs, and planters, together with joint sealing and interfaces with finishes. Glazed façades and curtain walls, including Stick and Unitized systems and Structural Silicone Glazing. Aluminium windows and doors, including thermally broken, hinged, and sliding systems, storefront glazing, glazed partitions, and skylights. External cladding, including mechanically fixed stone, metal panels, solid and composite aluminium panels, GRC/GFRC, louvers, and sunshades. Hardscape works, including paving, interlock, kerbs, walkways, plazas, external steps, ramps, and decking. Planters, pergolas, canopies, boundary walls, fences, gates, and outdoor furniture. Coordination of softscape, irrigation, external lighting, and drainage with specialist contractors. Architectural finishes and waterproofing interfaces for swimming pools and water features, where applicable. Installation coordination of Furniture, Fixtures & Equipment (FF&E), sanitary fixtures and bathroom accessories, decorative lighting, curtains, and furnishings. KEY RESPONSIBILITIESLead daily site activities, organise work fronts, and supervise subcontractors, foremen, and site teams. Plan work sequences and verify the availability of approved drawings, materials, manpower, access, and suitable site conditions. Review shop drawings, specifications, material approvals, and samples before execution; raise technical queries and resolve issues with the technical office and relevant disciplines. Coordinate architectural, structural, MEP, façade, and external works, ensuring concealed services and required inspections are completed before closure. Personally inspect materials and workmanship against approved requirements, checking dimensions, levels, alignment, joints, interfaces, finish consistency, and installation quality. Apply approved method statements and inspection and test plans; document defects and non-conformances and verify corrective work. Prepare material and work inspection requests, attend consultant inspections, and close observations. Supervise mock-ups and model rooms and maintain approved quality standards throughout subsequent execution. Follow up on façade installation, specialist drawings, material approvals, and required testing with specialist subcontractors. Coordinate deliveries, storage, installation readiness, FF&E interfaces, and protection of completed works. Prepare short-term work plans and progress reports covering quantities, manpower, productivity, constraints, and recovery actions. Monitor material usage, minimise waste and rework, and manage snagging and final handover. Record approved site changes and provide verified information for as-built drawings and handover documents. Monitor safety and occupational health requirements within the assigned scope, brief workers on task-related risks, and enforce appropriate PPE, housekeeping, safe access, and safe working practices. Identify hazards, stop unsafe activities, and report issues to project management for corrective action. REQUIRED QUALIFICATIONS AND EXPERIENCEBachelor’s degree in Architecture or Architectural Engineering. At least 5 years of architectural site execution and finishing experience, including at least 3 years within Saudi Arabia. Proven hands-on experience in high-end finishes and interior fit-out on large-scale hospitality, commercial, and residential projects. Ability to supervise subcontractors and site teams and manage activities through inspection and completion. Strong practical knowledge of finishing materials, installation methods, gypsum systems, joinery, stonework, waterproofing, and workmanship standards used in Saudi Arabia. Experience supervising façade, glazing, and aluminium installation and coordinating specialist subcontractors. Ability to interpret architectural, structural, and MEP drawings and resolve site interfaces. Ability to independently inspect materials and workmanship, identify defects, and follow corrective actions through to closure. Experience with consultant inspections, mock-ups, snagging, and handover. Working knowledge of FF&E installation and coordination. Familiarity with Saudi Building Code requirements and specifications relevant to the architectural scope. Practical knowledge of site safety and occupational health requirements and the ability to direct safe working practices. Proficiency in Auto CAD and Excel, with the ability to prepare site reports and technical correspondence in English. Strong leadership, attention to detail, follow-up, problem-solving, and deadline management. Currently based in Saudi Arabia and available for immediate joining and full-time site work in Riyadh. PREFERRED QUALIFICATIONSExperience with luxury hotels, model rooms, hotel operator standards, and complex interior finishes. Experience delivering finishing packages from substrate preparation through final handover. Experience in hardscape and coordination of softscape, irrigation, and external works. Familiarity with Revit and Navisworks for model review and coordination. Relevant training in construction quality inspection or occupational health and safety. HOW TO APPLYCandidates who meet all essential requirements are invited to email their application to:hr@aljammaz-co.comEmail subject:Senior Site Architect – Full Name – Current City Required attachments:Updated CV: Include employers, employment dates, and relevant Saudi Arabia experience. Project portfolio: A concise PDF showing completed works and, where available, execution stages, mock-ups, and finishing details. Identify your personal responsibilities. Project list: Include names, locations, project types, approximate scale, work packages, and stages personally handled. This may be included in your CV or portfolio. Please answer the following questions in the email body:What is your current city, and are you available for full-time site work in Riyadh? How many years of architectural site execution experience do you have in total, and how many were within Saudi Arabia? How many years of hands-on experience do you have in high-end finishes and fit-out? Which hospitality, commercial, and residential projects have you worked on, and what were your responsibilities? Which finishing packages have you directly supervised, and what teams or subcontractors have you managed? What façade, glazing, aluminium, and landscape systems or works have you supervised? State your inspection and handover responsibilities. Describe a finishing defect or coordination issue you resolved and how you verified the result. What experience do you have in material and workmanship inspections, consultant inspections, and snag closure? What FF&E responsibilities have you handled? What practical experience or training do you have in site safety and occupational health? What is your proficiency in Auto CAD and Excel, and your familiarity with Revit and Navisworks? Why are you seeking a new opportunity, or why did you leave your most recent employer? How many calendar days do you need to join after accepting an employment offer? Enter “0” if available immediately and state any notice period or procedures affecting your start date. What is your expected total monthly salary in SAR, including basic salary and all fixed allowances, excluding variable bonuses? PROFESSIONAL REFERENCESFinal-stage candidates will be asked to provide two professional references, with a third if available, preferably former direct managers or project managers. Provide each reference’s name, job title, organisation and project where you worked together, professional relationship, and telephone number and/or work email, after obtaining their permission to share these details. References will be contacted with the candidate’s prior consent. A current employer will not be contacted without explicit permission. SELECTION PROCESSShortlisted candidates will discuss their site responsibilities and portfolio. Assessment may include a short practical scenario covering execution, quality inspection, coordination, work sequencing, or safety. Work samples and photographs must be permitted for sharing and exclude confidential project information. Redacted samples are acceptable.