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<strong>Job Description<br><br></strong><strong>Exceptional Hospitality Starts with You<br><br></strong>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an <strong>Technical Supervisor</strong> , you’re not just maintaining the hotel’s physical safety and functionality – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br><strong>Responsibilities<br><br></strong>Here's what you'll do during a typical day:<br><br><ul><li>Maintain hotel facilities: Ensure physical functionality and safety of the property, including guest rooms, public spaces, and heart-of-house areas</li><li>Respond to service requests: Quickly handle guest calls and team member work orders</li><li>Perform a variety of maintenance tasks: Conduct repairs and maintenance across various areas, including carpentry, plumbing, electrical, HVAC, and masonry</li><li>Conduct preventive maintenance inspections: Regularly inspect facilities and equipment to identify and address preventive maintenance needs</li><li>Document maintenance activities: Record completed inspections and repairs and flag any issues requiring further attention<br><br></li></ul><strong>Qualifications<br><br></strong><strong>What It Takes to Make the Stay<br><br></strong>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of <strong>Hospitality</strong>. Acting with <strong>Integrity</strong> and always doing the right thing. Inspiring others through <strong>Leadership</strong>. A belief that <strong>Teamwork</strong> drives the best outcomes. A sense of <strong>Ownership</strong> and accountability. And a focus on the <strong>Now</strong>, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br><strong>About Us<br><br></strong><strong>Join an Award-Winning Workplace Culture<br><br></strong>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.<br><br><strong>About The Team<br><br></strong><strong>How We’ll Help You Thrive<br><br></strong><strong>Benefits<br><br></strong>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:<br><br>Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program<br><br>Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents<br><br>Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care<br><br>Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).<br><br><ul><li>Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</li></ul>
<h2 class="h5">Job description</h2>
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<p><b>Job Summary</b></p><p>The Sr Test Analyst role focuses on validating complex web services and application programming interfaces for enterprise billing and revenue management systems in a work from office environment. The role involves designing executing and automating test scenarios for Rest and Soap based services ensuring data integrity using structured query language and collaborating closely with developers and analysts to maintain high quality releases for global customers.</p><p><b>Responsibilities</b></p><ul><li>Design comprehensive test strategies and test cases for web services testing using structured query language and industry tools to ensure complete validation of functional and non functional requirements</li><li>Execute thorough application programming interface testing for Rest and Soap based services to verify request response flows data accuracy and integration consistency across upstream and downstream systems</li><li>Create detailed test data sets using structured query language queries to validate complex business rules transformations and billing scenarios while maintaining strict data quality standards</li><li>Use Postman to design automate and execute collections for regression and smoke testing of critical application programming interfaces improving test repeatability and reducing execution effort</li><li>Apply SoapUI to model service contracts create reusable test suites and validate responses for Soap based services ensuring alignment with interface specifications and service level expectations</li><li>Perform end to end validation of billing and revenue management workflows by combining user interface tests structured query language based data checks and application programming interface validations to ensure reliability and accuracy</li><li>Document clear reproducible defects with detailed steps logs payloads and structured query language evidence to support efficient triage and timely resolution by engineering and analyst teams</li><li>Collaborate with developers product analysts and operations partners in a work from office model to clarify requirements review interface designs and align test coverage with priority business outcomes</li><li>Analyze test execution results to identify trends recurring defects and coverage gaps and propose practical improvements in services data validations or test design that increase product robustness</li><li>Contribute to continuous improvement of test processes by refining templates enhancing test data management and promoting better use of Postman SoapUI and structured query language based checks across the team</li><li>Support production readiness by participating in release validations performing sanity checks on key billing and revenue management flows and confirming that deployed services behave as expected in target environments</li><li>Maintain clear traceability between requirements test cases and execution results to provide transparent quality status for stakeholders and to support audit or compliance needs</li><li>Share knowledge on web services testing practices and tools with peers helping build a stronger quality culture that supports the company mission of delivering reliable digital solutions that positively impact customers and society</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Qualifications</b></p><ul><li>Understand core concepts of software testing including test design techniques defect lifecycle risk based testing and regression optimization for service oriented systems</li><li>Demonstrate strong proficiency with application programming interface testing using Postman including collection design environment configuration parameterization and validation scripts</li><li>Apply advanced structured query language skills to join tables validate business rules verify data integrity and troubleshoot discrepancies across billing and transactional data sets</li><li>Use SoapUI effectively to create functional regression and data driven test suites for Soap services including assertions on response structures status codes and business fields</li><li>Interpret and test Rest service specifications including endpoints methods request payloads response formats and error handling ensuring services meet expected interface and performance behavior</li><li>Draw on prior experience in billing and revenue management domains when available to design realistic scenarios validate rating and invoicing flows and identify defects that affect financial accuracy</li><li>Communicate clearly with cross functional teams in a work from office setting documenting scenarios providing status updates and explaining issues in a concise and collaborative manner</li><li>Adapt quickly to changing priorities and new service integrations in an agile environment while maintaining disciplined test planning execution and evidence collection practices</li></ul><p><b>Certifications Required</b></p><ul><li>ISTQB Foundation Level or Certified Software Test Professional or equivalent certification in software testing or quality assurance</li></ul><p><br></p></div>
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<p> <strong>Role Overview</strong> </p>
<p>Saudi Gold Refinery (SGR) is seeking a HR Operation Specialist in Riyadh, Saudi Arabia to manage the execution of employee lifecycle transactions and ensure regulatory compliance. This role focuses on accurate payroll processing, government platform management via Qiwa and Mudad, and maintaining data integrity for our refining and corporate workforce. The specialist will support the HR Operation Manager in delivering efficient HR services to plant operators, laboratory staff, and corporate employees.</p>
<p>The HR Operation Specialist will report directly to the HR Operation Manager and will play a key role in maintaining compliance with Saudi labor regulations and internal policies. This position ensures timely and accurate processing of employee data, contributing to the operational stability of SGR's downstream mining activities.</p>
<p> <strong>Key Responsibilities</strong> </p>
<p>The HR Operation Specialist will be responsible for the following key areas:</p>
<p> <strong>Payroll Data Validation</strong> </p>
<p>The role collects and validates attendance, overtime, and leave data from department heads to ensure accurate monthly payroll processing for shift and corporate staff.</p>
<p> <strong>Government Platform Management</strong> </p>
<p>This position updates employee status on Qiwa, Mudad, and Muqeem platforms to reflect hires, transfers, and terminations within regulatory deadlines.</p>
<p> <strong>GOSI Compliance</strong> </p>
<p>The specialist submits monthly GOSI subscription files and verifies contribution receipts to ensure continuous social insurance coverage for all employees.</p>
<p> <strong>Employee Lifecycle Processing</strong> </p>
<p>The role processes new hire setup in the HRIS and manages offboarding transactions including asset return and final settlement calculations.</p>
<p> <strong>Record Keeping and Audits</strong> </p>
<p>This position maintains digital and physical personnel files to ensure all contracts and legal documents are current and ready for internal or external audits.</p>
<p> <strong>Employee Inquiry Resolution</strong> </p>
<p>The specialist responds to employee queries regarding payroll slips, leave balances, and HR policies within defined service levels.</p>
<p> <strong>Reporting and Analytics</strong> </p>
<p>The role generates standard HR reports on headcount, turnover, and absenteeism for management review and decision making.</p>
<p> <strong>Policy Implementation Support</strong> </p>
<p>This position assists in the implementation of HR policies and procedures by ensuring transactions align with current Saudi Labor Law requirements.</p>
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<p> <strong>Success Metrics</strong> </p>
<ul> <li> 100% accuracy in monthly GOSI and Qiwa submissions with zero regulatory penalties.</li> <li> Payroll processing errors reduced to less than 1% per cycle through rigorous validation.</li> <li> Quarterly HR data audits completed with 100% compliance on document completeness.</li> <li> 95% of employee inquiries resolved within the defined service level agreement timeframe.</li> <li> Onboarding data entry process streamlined to reduce administrative lead time.</li> <li> Successful closure of internal HR audits with no major non-conformities related to operations.</li> <li> Timely submission of WPS files ensuring 100% compliance with Wage Protection System requirements.</li> </ul>
<p> <strong>Equal Opportunity Statement:</strong> </p>
<p>Saudi Gold Refinery welcomes applications from all qualified candidates. Hiring decisions are made based on role requirements, skills, experience, and alignment with Saudization and Vision 2030 priorities.</p><p><strong>Desired Candidate Profile</strong></p><p style="font-size: 11px;"><strong style="font-size: 11px;">Qualifications</strong></p><ul style="font-size: 11px;"><li style="font-size: 11px;">Bachelor's degree in Human Resources, Business Administration, or a related field.</li><li style="font-size: 11px;">Minimum of 3 years of experience in HR operations or payroll administration within Saudi Arabia.</li><li style="font-size: 11px;">Proven experience managing Qiwa, Mudad, Muqeem, and GOSI platforms for employee transactions.</li><li style="font-size: 11px;">Strong knowledge of Saudi Labor Law, wage protection systems, and end-of-service benefit calculations.</li><li style="font-size: 11px;">Proficiency in HRIS systems and advanced Microsoft Excel skills for data manipulation and reporting.</li><li style="font-size: 11px;">Ability to handle confidential employee data with discretion and adhere to data privacy standards.</li><li style="font-size: 11px;">Fluency in English and Arabic is required to manage government platforms and employee communications.</li><li style="font-size: 11px;">Experience supporting industrial or plant environments with shift-based workforce structures is preferred.</li></ul><p style="font-size: 11px;"><strong style="font-size: 11px;"><br></strong></p><p style="font-size: 11px;"><strong style="font-size: 11px;">Preferred / Nice-to-have</strong></p><ul style="font-size: 11px;"><li style="font-size: 11px;">Experience in the mining, manufacturing, or industrial sectors with complex shift patterns.</li><li style="font-size: 11px;">Familiarity with SAP SuccessFactors or Oracle HCM Cloud systems.</li><li style="font-size: 11px;">Previous exposure to internal or external HR compliance audits.</li><li style="font-size: 11px;">Knowledge of Nitaqat mechanics and Saudization tier management.</li><li style="font-size: 11px;">CIPD or SHRM certification is a plus.</li></ul>
<p>Chemical Engineer - Riyadh, Saudi Arabia About Saudi Gold Refinery Saudi Gold Refinery (SGR) is a Saudi mining and precious-metals company specialized in the refining of gold and precious metals, bullion production, and value-added precious-metal services. Operating within the Kingdom's mining value chain, SGR is aligned to the Vision 2030 mining pillar and to the regulatory framework set by the Ministry of Industry and Mineral Resources (MIM) and applicable Saudi and international standards. We produce responsibly sourced, traceable, and certified bullion, operate to LBMA Good Delivery and ISO-aligned quality standards, and invest in the people, processes, and controls behind every bar we produce.</p><p>Role Overview Saudi Gold Refinery (SGR) is seeking a Chemical Engineer in Riyadh, Saudi Arabia to optimize wet chemical refining processes and ensure technical accuracy in our assay laboratory. The role focuses on maximizing metal recovery rates from dore bars and recyclable feedstocks while maintaining strict adherence to safety and environmental regulations. This position supports SGR's contribution to the Kingdom's mining value chain by ensuring the production of LBMA-grade bullion through rigorous chemical control. The Chemical Engineer will report directly to the Lab Manager and will play a key role in troubleshooting process deviations and validating analytical methods. This position requires a proactive approach to process safety, chemical inventory management, and continuous improvement in refining efficiency.</p><p>Key Responsibilities The Chemical Engineer will execute the following responsibilities to ensure operational excellence and compliance:</p><ul><li>Process Optimization The role analyzes daily refining data to adjust acid ratios and temperature controls, ensuring maximum gold and silver recovery yields.</li><li>Laboratory Support This position provides technical guidance to lab technicians on wet chemical analyses and troubleshoots instrumental calibration issues.</li><li>Safety Compliance The engineer conducts regular audits of chemical storage and fume extraction systems to ensure adherence to PTW and LOTO standards.</li><li>Environmental Monitoring The role monitors effluent pH and heavy metal content to ensure discharge limits meet national environmental permits and regulations.</li><li>Documentation Control This position maintains up-to-date Standard Operating Procedures for all chemical handling and refining processes in the document control system.</li><li>Incident Investigation The engineer leads root cause analysis for chemical spills or exposure events and implements preventive measures to avoid recurrence.</li><li>Training Delivery The role delivers technical training sessions to operators and lab staff on safe chemical handling and emergency response protocols.</li><li>Inventory Management This position ensures all chemical inventory records are accurate and reconciled monthly to support supply chain planning and security.</li><li>Audit Preparation The engineer prepares technical reports for internal audits and external regulatory inspections by MIM and SASO officials.</li><li>Cost Reduction The role identifies opportunities to reduce chemical consumption costs per kilogram of refined metal through process efficiency improvements.</li></ul><p>Preferred / Nice-to-have Master's degree in Metallurgical Engineering, Analytical Chemistry, or a related field. Experience with LBMA Good Delivery standards and responsible sourcing due diligence protocols. Prior work experience in a gold refinery or precious metals trading environment in the GCC region. Certification in Six Sigma Green Belt or similar process improvement methodologies. Membership in the Saudi Council of Engineers with a valid professional classification.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><h4>Qualifications</h4><ul><li>Bachelor's degree in Chemical Engineering or Chemistry from an accredited university recognized by the Saudi Ministry of Education.</li><li>Minimum of 5 years of experience in hydrometallurgy, precious metal refining, or industrial chemical processing.</li><li>Proven knowledge of wet chemical analysis techniques including titration, gravimetric analysis, and spectroscopy.</li><li>Strong understanding of process safety principles including HAZOP, LOTO, and hazardous material handling regulations.</li><li>Experience with ISO 9001 and ISO 17025 quality management systems in a laboratory or manufacturing environment.</li><li>Proficiency in data analysis tools and ability to interpret complex process data for decision-making.</li><li>Fluency in English for technical documentation and reporting, with working proficiency in Arabic for local regulatory interactions.</li><li>Ability to work in a plant environment involving shift rotations and exposure to chemical hazards with appropriate PPE.</li></ul>
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<p>Accounting operations</p><p><br></p><p>Recording and reviewing daily accounting entries and ensuring that financial transactions are correctly classified according to the chart of accounts and approved accounting policies.</p><p><br></p><p>Endowment revenues and expenses</p><p><br></p><p>Monitoring and recording the endowment's revenues and expenses and ensuring the completeness of the supporting documents for all financial transactions.</p><p><br></p><p>Bank accounts and settlements</p><p><br></p><p>Preparing periodic bank reconciliations, matching bank account balances with accounting records, and addressing discrepancies in a timely manner.</p><p><br></p><p>Endowment asset management</p><p><br></p><p>Contributing to the preparation and monitoring of the endowment asset register, updating the related financial data, and tracking the revenues and expenses associated with each asset.</p><p><br></p><p>Accounts payable</p><p><br></p><p>Review invoices and financial claims, and ensure the necessary approvals and documents are in place before preparing disbursement requests and following up on suppliers' dues.</p><p><br></p><p>Accounts receivable and collections</p><p><br></p><p>Monitoring outstanding receivables and uncollected revenues and preparing periodic reports on the ages of debts and amounts due.</p><p><br></p><p>Endowment grants and expenditures</p><p><br></p><p>Recording and monitoring the amounts spent within grant programs and endowment initiatives, and ensuring that the disbursement operations comply with the approved allocations and regulations.</p><p><br></p><p>Financial reports</p><p><br></p><p>Preparing monthly, quarterly and annual financial reports, including reports on revenues, expenses, financial position and cash flows when required.</p><p><br></p><p>Budgets</p><p><br></p><p>Participating in the preparation of the endowment's annual budget, monitoring actual expenditures against the budget, and preparing reports on deviations.</p><p><br></p><p>Financial closure</p><p><br></p><p>Participating in monthly and annual closing processes and preparing the necessary adjustments, provisions, and restrictions to ensure the accuracy of the accounts.</p><p><br></p><p>Review and audit</p><p><br></p><p>Preparing the files and documents required by internal and external auditors, and cooperating with them in responding to inquiries and addressing accounting observations.</p><p><br></p><p>Financial compliance and control</p><p><br></p><p>Ensuring that financial operations are carried out in accordance with the approved policies, procedures and authority matrix, and reporting any financial discrepancies or violations.</p><p><br></p><p>Document preservation</p><p><br></p><p>Saving and archiving invoices, contracts, receipts, payment vouchers, records, and financial documents in an organized and easily retrievable manner.</p><p><br></p><p><br></p><p>Required qualifications and experience</p><p><br></p><p>Bachelor's degree in accounting or finance from a recognized university.</p><p><br></p><p>Practical experience of no less than 5 to 8 years in the field of accounting.</p><p><br></p><p>Previous experience in endowments, associations, non-profit organizations, or donors is preferred.</p><p><br></p><p>Good knowledge of accounting standards and principles.</p><p><br></p><p>Knowledge of the relevant financial, zakat and tax systems in the Kingdom of Saudi Arabia.</p><p><br></p><p>Experience in preparing bank reconciliations, financial reports, and periodic closings.</p><p><br></p><p>Proficiency in using Microsoft Excel, accounting software, or ERP systems.</p><p><br></p><p>Proficiency in Arabic is required, and proficiency in English is preferred.</p><p><br></p><p><br></p><p>Preferred qualifications</p><p><br></p><p>A professional certification or membership related to accounting, such as SOCPA.</p><p><br></p><p>Experience in accounting for assets, investments, and endowment properties.</p><p><br></p><p>Experience in dealing with external auditors.</p><p><br></p><p>Knowledge of accounting for the non-profit sector and endowments.</p><p><br></p><p>Experience in preparing and monitoring budgets.</p><p><br></p><p>Experience in Enterprise Resource Planning (ERP) systems and electronic financial systems.</p><p><br></p><p><br></p><p>Required skills</p><p><br></p><p>A high level of accuracy and attention to detail.</p><p><br></p><p>Strong skills in financial analysis and auditing.</p><p><br></p><p>The ability to detect and correct differences and errors.</p><p><br></p><p>Organization and prioritization.</p><p><br></p><p>Commitment to confidentiality and professional integrity.</p><p><br></p><p>The ability to prepare clear and accurate financial reports.</p><p><br></p><p>Communication and teamwork skills.</p><p><br></p><p>The ability to meet deadlines, especially during financial closing periods.</p><p><br></p><p><br></p><p>Indicators of success in the job</p><p><br></p><p>Recording financial transactions correctly and on time.</p><p><br></p><p>Completing bank reconciliations monthly without unjustified outstanding differences.</p><p><br></p><p>Accuracy of balances of the endowment's assets, revenues, and expenses.</p><p><br></p><p>Issuing periodic financial reports on schedule.</p><p><br></p><p>No material errors or recurring comments from reviewers.</p><p><br></p><p>Full compliance with the approved matrix of powers and financial procedures.</p><p><br></p><p>Monitoring outstanding amounts and collecting them regularly.</p><p><br></p><p>Maintaining complete, organized, and auditable financial files and documents.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests.<br>Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
1+ years </div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
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2+ years </div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts according to Accounting policies.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Coordinate tasks and work with other departments. Serve as a departmental role model. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1-year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bell person, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Ensure that any outstanding requests from the previous day receive priority and are resolved. Monitor inventory and order general office supplies. Notify Loss Prevention/Security of any guest reports of theft.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
1+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of ‘Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb' list. Complete required Housekeeping paperwork.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.<br>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional. <br>But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.<br>We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
2+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Greet customers when they enter the shop and offer assistance with merchandise. Display merchandise, restock items, and ticket merchandise with price or mark-downs. Follow proper inventory system to conduct and reconcile merchandise inventory. Count and verify merchandise orders upon receipt and document any shortages. Place orders for store merchandise and approve invoices, including communicating with manager/supervisor as needed. Complete customer purchases, process all payment types, and process returns, refunds, and exchanges. Maintain appropriate cash levels in cash drawer, turn in all property monies and receipts, and ensure deposits/cash drops are verified. Follow checklist for opening and closing shop. Secure shop and monitor customer activity to prevent losses due to merchandise theft and damage.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Reach, bend, twist, pull, and stoop; stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p>.</p><br>Job Purpose <br><p>Responsible for analyzing and executing system testing activities to ensure applications meet defined business, functional, technical, and quality requirements, while identifying defects, managing testing risks, and supporting continuous improvement of QA processes.</p><br><br><br>Key Accountability Areas <br><p>Process Analysis & Assessment:</p><br>
<ul>
<li>Analyze software testing processes, workflows, and quality assurance procedures to identify inefficiencies, gaps, and improvement opportunities.</li>
<li>Conduct test process assessments to evaluate testing effectiveness, coverage, compliance, and operational quality.</li>
<li>Perform root cause analysis to identify underlying issues affecting software quality, testing efficiency, and defect resolution.</li>
<li>Assess testing dependencies, risks, controls, and potential impacts on software quality and delivery.</li>
</ul>
<p>Process Documentation & Mapping:</p><br>
<ul>
<li>Develop and maintain test documentation, including test scenarios, test cases, test scripts, test workflows, defect reports, and test execution records.</li>
<li>Document current-state (As-Is) and future-state (To-Be) testing processes to support quality improvement initiatives.</li>
<li>Define test inputs, expected outputs, validation criteria, roles, responsibilities, and performance measures.</li>
<li>Ensure test documentation remains accurate, up-to-date, and aligned with business and system requirements.</li>
</ul>
<p>Process Improvement & Optimization:</p><br>
<ul>
<li>Identify opportunities to streamline testing activities, improve test coverage, reduce testing cycle times, and enhance overall testing efficiency.</li>
<li>Apply software testing, quality assurance, continuous improvement, and testing best practices to optimize QA activities.</li>
<li>Develop practical testing and quality improvement recommendations based on test results, defect analysis, and operational requirements.</li>
<li>Evaluate the effectiveness of implemented testing improvements and recommend further optimization actions.</li>
</ul>
<p>Requirements Analysis & Solution Development:</p><br>
<ul>
<li>Gather and analyze business, functional, and technical requirements from stakeholders.</li>
<li>Translate business and system requirements into test scenarios, test cases, and quality validation requirements.</li>
<li>Assess the impact of proposed system changes on existing functionality, test coverage, and related business processes.</li>
<li>Support the development of test plans, testing proposals, and quality assurance activities.</li>
</ul>
<p>Process Performance Monitoring:</p><br>
<ul>
<li>Analyze test execution and defect data to identify trends, issues, quality risks, and improvement opportunities.</li>
<li>Prepare analytical test reports and recommendations to support project and release decision-making.</li>
<li>Track testing activities and measure achieved results against defined quality and testing targets.</li>
</ul>
<p>Change Implementation & Operational Support:</p><br>
<ul>
<li>Support the implementation of testing activities for new systems, enhancements, releases, and process changes.</li>
<li>Participate in test execution, regression testing, user acceptance testing (UAT), and operational readiness activities.</li>
<li>Provide testing guidance and quality-related support to business users, developers, and stakeholders.</li>
<li>Monitor post-release quality and support defect verification, investigation, and corrective actions where required.</li>
</ul>
<p>Governance & Compliance:</p><br>
<ul>
<li>Ensure testing activities comply with organizational QA policies, quality standards, testing procedures, and applicable requirements.</li>
<li>Support QA governance activities, audits, quality reviews, and compliance assessments.</li>
<li>Recommend standardization opportunities to improve consistency, test coverage, and quality controls across software testing activities.</li>
<li>Maintain QA repositories and support knowledge management initiatives related to testing processes and documentation.</li>
</ul><br><br>Role Accountability <br><p>HR Proficiency:</p><br>
<ul>
<li>Ability to obtain updated soft and technical skills related to the job.</li>
</ul>
<p>Delivery:</p><br>
<ul>
<li>Perform the planned activities to meet the operational and development targets as per delivery schedules.</li>
<li>Utilize resources effectively to achieve objectives within efficient cost and time.</li>
<li>Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</li>
</ul>
<p>Problem-Solving:</p><br>
<ul>
<li>Solve any related problems arise and escalate any complex operational issues.</li>
</ul>
<p>Quality:</p><br>
<ul>
<li>Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.</li>
</ul>
<p>Business Process Improvement:</p><br>
<ul>
<li>Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.</li>
</ul>
<p>Compliance:</p><br>
<ul>
<li>Comply to related policy and procedures and work instructions.</li>
</ul>
<p>Health, Safety, and Environment:</p><br>
<ul>
<li>Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.</li>
</ul><br><br>Academic Qualification <br>Bachelor Degree in Systems Analysis & Engineering or Any relevant field<br><br><br>Work Experience <br>4 to 6 Years<br><br><br>Technical / Functional Competencies <br>Data Quality Assurance<br>Business Processes<br>Business Requirements Definition<br>Process Improvement<br>System Analysis<br>Process Automation<br>Process Documentation<br><br><br><br>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong><span>Key Responsibilities:</span></strong></p><br>
<ul>
<li><span>Lead, direct and integrate the complete construction-supervision consultancy team across architectural, structural, interior fit-out, MEP, vertical transportation, façade and specialist hospitality works.</span></li>
<li><span>Act as the principal consultant representative and maintain effective communication with senior stakeholders, the hotel operator, contractors and relevant authorities.</span></li>
<li><span>Establish the project execution, supervision, communication, reporting, document-control and decision-making arrangements.</span></li>
<li><span>Ensure that construction activities comply with contract requirements, approved designs, technical specifications, five-star hospitality standards and applicable Saudi codes.</span></li>
<li><span>Direct the supervision of structural alterations, strengthening, demolition, refurbishment, fit-out and building-services replacement within the existing high-rise structure.</span></li>
<li><span>Manage interfaces among architectural finishes, structural retrofitting, MEP systems, fire and life-safety installations and hotel operational requirements.</span></li>
<li><span>Monitor contractor performance against the approved baseline schedule, contractual milestones and phased handover requirements.</span></li>
<li><span>Identify schedule risks, access restrictions, procurement constraints and critical-path delays and direct appropriate recovery measures.</span></li>
<li><span>Oversee construction logistics, material deliveries, workforce access, waste removal, storage and lifting activities within the restricted Central Area.</span></li>
<li><span>Administer the construction contract in accordance with applicable FIDIC conditions and delegated contractual authority.</span></li>
<li><span>Review variations, extension-of-time submissions, contractor claims, notices and commercial recommendations with the contracts and commercial teams.</span></li>
<li><span>Review monthly payment applications and ensure that certified progress is supported by verified quantities, inspections and contractual records.</span></li>
<li><span>Direct project-wide quality assurance and quality-control activities and ensure timely resolution of nonconforming work, defects and outstanding technical matters.</span></li>
<li><span>Lead project HSE governance and enforce strict controls for demolition, structural alteration, hot work, confined spaces, lifting, work at height and energization.</span></li>
<li><span>Ensure that fire and life-safety requirements receive priority throughout design coordination, construction, testing and handover.</span></li>
<li><span>Coordinate design clarifications, technical submissions, shop drawings, mock-ups, samples and material approvals.</span></li>
<li><span>Monitor long-lead equipment, specialist finishes, hotel operating equipment and critical procurement packages.</span></li>
<li><span>Coordinate with hotel-operator technical representatives to ensure compliance with applicable brand, operational and maintainability requirements.</span></li>
<li><span>Lead weekly executive progress meetings, technical coordination meetings, commercial reviews and risk-management sessions.</span></li>
<li><span>Maintain project risk, issue, decision and action registers and escalate matters requiring senior management intervention.</span></li>
<li><span>Submit comprehensive monthly reports covering progress, schedule, cost, quality, HSE, risks, procurement, change and required decisions.</span></li>
<li><span>Oversee testing, commissioning, integrated systems testing, snagging, defect correction and operational-readiness activities.</span></li>
<li><span>Direct the phased completion and handover of guestrooms, public areas, back-of-house facilities, kitchens, plant rooms and support spaces.</span></li>
<li><span>Ensure the timely delivery of as-built drawings, O&M manuals, warranties, statutory approvals, training records and final closeout documentation.</span></li>
<li><span>Manage final completion, defects-liability obligations and formal project closeout in accordance with contractual requirements.</span></li>
</ul>
<p><strong><span>Minimum Requirements:</span></strong></p><br>
<ul>
<li><span>Bachelor’s degree in Civil Engineering, Architectural Engineering, Construction Management or another closely related discipline from an accredited university.</span></li>
<li><span>Minimum 20 years of progressive engineering, construction-supervision and project-management experience.</span></li>
<li><span>Demonstrated experience leading major building-construction or renovation assignments for an engineering supervision consultancy.</span></li>
<li><span>Proven track record managing high-rise, five-star luxury hotel renovation or refurbishment projects.</span></li>
<li><span>Strong experience coordinating architectural, structural, MEP, interior fit-out and fire and life-safety disciplines.</span></li>
<li><span>Experience managing technically complex brownfield works within existing or partially operational buildings.</span></li>
<li><span>In-depth knowledge of FIDIC contracts, variation management, claims assessment, payment certification and contractual correspondence.</span></li>
<li><span>Strong understanding of hotel-operator requirements, hospitality quality standards, testing, commissioning and handover protocols.</span></li>
<li><span>Experience managing contractors, consultants, specialist subcontractors and multidisciplinary supervision teams.</span></li>
<li><span>Knowledge of the Saudi Building Code, Saudi Civil Defense requirements and relevant authority-approval processes.</span></li>
<li><span>Strong leadership, negotiation, decision-making, conflict-resolution and executive-reporting skills.</span></li>
<li><span>Fluency in written and spoken English is mandatory.</span></li>
</ul>
<br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p>.</p><br>Job Purpose <br><p>Lead and guide the showroom team in achieving business targets of sales volume, stock as per norms and customer satisfaction. Also responsible in coordinating showroom sales operations and sales strategies</p><br>
<br><br>Key Accountability Areas <br><p>Showroom Sales:</p><br>
<ul>
<li> Build required rapport with the Key customers in the assigned showroom.</li>
<li>Guiding the team in implementing an effective showroom sales strategy to increase sales.</li>
<li>Understand customer needs and build on providing a solution with our valued products and services.</li>
<li> Lead showroom team in giving demonstrations to prospective customers.</li>
<li>Build close and strong relations with existing and potential customers. </li>
<li>Monitor showroom product display and ensure that it is updated and well organized.</li>
</ul>
<p>Sales Follow up:</p><br>
<ul>
<li> Follow up of all sales operation procedures such payments entry and sale invoices issuing.</li>
<li>Close sales deal and document the achieved installed sites.</li>
<li>Ensure to follow the terms and conditions of sales in line with the company’s policy and procedures.</li>
<li>Driving the team in achieving the annual sales objectives and budget by product volume, value and selling price.</li>
</ul>
<p>Coordination & Communication: </p><br>
<ul>
<li> Interaction & coordination with merchandising team to create suitable products display plan and present design concept.</li>
<li>Interaction & coordination with other departments like brand management, logistics, etc. wherever required.</li>
</ul>
<p>Research & Reporting</p><br>
<ul>
<li>Maintain accurate customer records and submit sales reports as required by company policy, measuring own and customers performance as well as market changes.</li>
<li>To study competitor activity in the assigned territory & give relevant feedback to sales manager.</li>
</ul>
<p>Others</p><br>
<ul>
<li> Enforcing in-store security and health and safety procedures and regulations.</li>
</ul>
<br><br>Role Accountability <br><p>HR Proficiency:</p><br>
<ul>
<li>Ability to recruit, recognize and cultivate high performers and expose them in order to create a robust second line of management.</li>
<li>Ability to recognize low performers and guide them to improve or release them.</li>
<li>Ability to treat subordinates equally without any discrimination.</li>
<li>Assessment criteria of subordinates is performance that leads to planned results.</li>
<li>Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy.</li>
</ul>
<p>Responsibility:</p><br>
<ul>
<li>Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines.</li>
<li>Able to anticipate problems and make the necessary proactive steps to prevent them</li>
<li>Ability to take necessary and proper timely decisions.</li>
</ul>
<p>Delivery:</p><br>
<ul>
<li>Deliver the required results in timely manner with required quality and cost.</li>
<li>Making a Tangible Difference:</li>
<li>Must make a tangible difference to his area of operation. and exceed business expectations.</li>
</ul>
<p>Business Planning and Performance:</p><br>
<ul>
<li>Able to transform the corporate goals into business plans.</li>
<li>Able to Plan, follow-up and execute those plans, whether they are annual or development plans.</li>
<li>Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly.</li>
<li>Provide periodic work progress reports.</li>
<li>Responsible for monitoring and controlling budgets and expenses to achieve the optimum cost efficiency.</li>
</ul>
<p>Organizational Development:</p><br>
<ul>
<li>Develop the organizational structure according to the current requirements taking into consideration future and development plans.</li>
<li>Ensure availability of job descriptions for all job roles and deployment.</li>
</ul>
<p>Business Process Improvements:</p><br>
<ul>
<li>Develop, coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.</li>
<li>Should be conversant and able to navigate through IT solutions especially those relevant to his job and business.</li>
<li>Promote the automated systems and using them fully, to spread its culture.</li>
</ul>
<p>Quality:</p><br>
<ul>
<li>Quality is considered as alfanar’s prime competitive advantage as such, managers are expected to act accordingly.</li>
</ul>
<p>Adaptation:</p><br>
<ul>
<li>Adapt to new and alternative techniques, technologies, management structures, and business models.</li>
</ul>
<p>Health, Safety and Environment:</p><br>
<ul>
<li>Ensure a safe, secure, and legal work environment as per the standard regulations.</li>
</ul>
<br><br>Academic Qualification <br>Bachelor Degree<br><br><br>Work Experience <br>2 to 4 Years<br><br><br>Technical / Functional Competencies <br>Sales Forecasting<br>Sales Planning<br>Sales Presentations<br>Sales Trend Analysis<br><br><br><br>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
1+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
Hiring: AI/ML Engineer – Industrial Analytics<br>???? Location: Riyadh, KSA???? Experience: 8+ Years<br><br>Key Responsibilities:<br>Develop and deploy ML/DL models for process deviation, predictive maintenance, equipment performance, yield estimation and optimization. Perform data exploration, cleansing, feature engineering, model training, tuning and validation. Work with refinery/process SMEs to convert engineering requirements into ML features and rules. Deploy AI/ML solutions using MLOps on AWS/Azure and integrate with dashboards, alerts and reporting. Implement model monitoring, versioning, retraining and drift detection. Apply Python, NLP, LLM, RAG, CNN, LSTM, YOLO, clustering, SVM and optimization techniques. Document model assumptions, validation results and limitations and support UAT/production stabilization.<br>Good to Have: Oil & Gas/Refinery/Process Industry experience, Gen AI, AI Agents, RAG, Knowledge Graphs and Physics-ML.<br>???? Interested candidates can share their updated CV [lopamudra.samal@ridik.net].
<p>We are seeking a highly experienced Project Manager to lead a multidisciplinary construction supervision consultancy team on a prestigious, fast-track development in Riyadh.</p><p>The successful candidate will provide overall leadership across complex building construction, major infrastructure, precision earthworks, utilities, landscaping, irrigation, and specialized external works. The role requires an accomplished construction professional capable of managing demanding technical interfaces, administering a FIDIC-based contract, and delivering a high-quality project within an accelerated schedule.</p><p><b><br></b></p><p><b>Key Responsibilities:</b></p><ul><li>Lead and govern all construction supervision activities to achieve the project s safety, quality, cost, and schedule objectives.</li><li>Manage the supervision of buildings, roads, utility networks, substations, pump stations, bulk earthworks, landscaping, irrigation, and associated external works.</li><li>Direct and coordinate the multidisciplinary consultancy team, including civil, structural, architectural, MEP, infrastructure, landscape, HSE, quality, technical office, and document-control personnel.</li><li>Act as the consultant s senior representative and primary liaison with the client, design consultants, contractors, specialist subcontractors, and relevant authorities.</li><li>Establish clear project priorities, responsibilities, reporting arrangements, and decision-making protocols.</li><li>Review and monitor the contractor s baseline programme, recovery plans, resource deployment, procurement schedules, and construction progress.</li><li>Identify schedule risks and critical-path delays and require effective mitigation and recovery measures.</li><li>Manage interfaces between buildings, infrastructure, earthworks, landscape, irrigation, utilities, and specialist construction packages.</li><li>Ensure construction activities comply with approved drawings, technical specifications, contract requirements, method statements, and applicable codes.</li><li>Administer the construction contract in accordance with FIDIC provisions and the consultant s delegated authority.</li><li>Review variation proposals, extension-of-time submissions, claims, change requests, and contractual correspondence.</li><li>Assess completed work and oversee the review and certification of monthly payment applications.</li><li>Maintain clear and accurate contractual records to support commercial and technical decisions.</li><li>Lead the resolution of major technical, contractual, commercial, and construction-interface issues.</li><li>Drive quality assurance and quality-control performance across all project packages.</li><li>Ensure the implementation of inspection and test plans, material approvals, work inspections, non-conformance controls, and corrective actions.</li><li>Promote a strong health, safety, and environmental culture across all areas of the project.</li><li>Monitor contractor compliance with approved HSE plans, risk assessments, permits, and statutory requirements.</li><li>Coordinate inspections, approvals, and technical requirements with Riyadh Municipality, the Saudi Electricity Company, the National Water Company, and other relevant authorities.</li><li>Chair weekly progress, technical, commercial, quality, and coordination meetings.</li><li>Prepare and present executive reports covering progress, key risks, decisions required, commercial matters, quality, safety, and schedule forecasts.</li><li>Lead testing, commissioning, handover, snagging, documentation, and project close-out activities.</li><li>Mentor the supervision team and maintain accountability, collaboration, and high professional standards throughout the assignment.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Civil Engineering from an accredited institution.</li><li>Master's degree in Engineering Management, Construction Management, or Project Management is preferred.</li><li>Registration as a Consultant Engineer or Professional Engineer with the Saudi Council of Engineers is mandatory.</li><li>Project Management Professional certification is preferred.</li><li>Chartered Engineer status or an equivalent international professional qualification is an advantage.</li><li>Minimum of 25 years of progressive experience in civil engineering, construction supervision, and project management.</li><li>Significant experience leading construction supervision consultancy teams on large, multidisciplinary developments.</li><li>Proven responsibility for projects involving a combination of buildings, major infrastructure, utilities, earthworks, landscaping, irrigation, and external works.</li><li>Direct experience delivering golf-course developments, high-end sports facilities, resorts, leisure destinations, or large master-planned landscape developments is highly desirable.</li><li>Strong experience managing fast-track projects with multiple contractors, specialist packages, and demanding technical interfaces.</li><li>Demonstrated experience working as the consultant's Project Manager, Resident Engineer, Construction Director, or in an equivalent leadership capacity.</li><li>Extensive knowledge of FIDIC contract administration, claims, variations, payment certification, and commercial negotiation.</li><li>Previous experience working in Saudi Arabia or the wider GCC is strongly preferred.</li><li>Good knowledge of the Saudi Building Code and Riyadh's municipal, utility, and statutory approval requirements.</li></ul>
Hiring: AI/ML Engineer – Industrial Analytics<br>???? Location: Riyadh, KSA???? Experience: 8+ Years<br><br>Key Responsibilities:<br>Develop and deploy ML/DL models for process deviation, predictive maintenance, equipment performance, yield estimation and optimization. Perform data exploration, cleansing, feature engineering, model training, tuning and validation. Work with refinery/process SMEs to convert engineering requirements into ML features and rules. Deploy AI/ML solutions using MLOps on AWS/Azure and integrate with dashboards, alerts and reporting. Implement model monitoring, versioning, retraining and drift detection. Apply Python, NLP, LLM, RAG, CNN, LSTM, YOLO, clustering, SVM and optimization techniques. Document model assumptions, validation results and limitations and support UAT/production stabilization.<br>Good to Have: Oil & Gas/Refinery/Process Industry experience, Gen AI, AI Agents, RAG, Knowledge Graphs and Physics-ML.<br>???? Interested candidates can share their updated CV [lopamudra.samal@ridik.net].
<p>The local Medical Affairs Evidence Generation function is responsible for translating approved evidence priorities into high-quality, compliant studies and scientific publications. The function delivers affiliate evidence plans through disciplined study execution, effective external-partner management, robust portfolio oversight, and timely dissemination of evidence across relevant internal and external scientific channels.</p><p>Lead end-to-end execution of approved evidence-generation studies and scientific publications through effective management of CROs, vendors, investigators, timelines, budgets, and scientific dissemination activities. Reporting to the Evidence Generation Lead, the Evidence Generation Specialist / Advisor is responsible for operational delivery of the affiliate evidence-generation portfolio, including study planning and execution, site and investigator coordination, vendor governance, publication planning, documentation quality, inspection readiness, and performance reporting. The role collaborates with Medical, Market Access, Commercial, Regulatory, Finance, Legal, Clinical Operations, and other relevant functions to support compliant and impactful generation and dissemination of scientific evidence.</p><strong>MAJOR DUTIES AND RESPONSIBILITIES</strong><ul><li><strong>Study Execution Excellence</strong> Lead execution of all approved evidence-generation studies. Develop detailed implementation plans with clear timelines, milestones, budgets, and forecasts. Monitor study progress, risks, and mitigation actions throughout execution. Maintain study master files and ensure complete, compliant, and inspection-ready documentation. Support study-related audits and inspections as required.</li><li><strong>CRO & Vendor Management</strong> Act as the primary contact for all CRO partners. Manage vendor selection and onboarding. Monitor vendor performance against defined KPIs. Conduct governance meetings with CROs. Review deliverables and quality outputs. Monitor contracts, purchase orders, and financial reconciliation.</li><li><strong>Site & Investigator Management</strong> Coordinate investigator engagement activities. Support site identification and activation. Facilitate study start-up activities. Resolve operational study challenges. Coordinate study close-out processes.</li><li><strong>Evidence Generation Portfolio Monitoring</strong> Track recruitment and overall study progress. Identify timeline or budget risks. Escalate critical issues to the Evidence Generation Lead and/or Medical Director. Provide monthly study-health updates.</li><li><strong>Publication Lead Responsibilities</strong> Own affiliate publication planning. Lead publication strategy execution. Manage publication vendors and medical writers. Coordinate manuscript and abstract development and submission. Ensure publication compliance and required approvals. Secure required approvals for encore presentations of headquarters posters.</li><li><strong>Scientific Communication</strong> Coordinate evidence dissemination activities across Medical, Market Access, and Commercial teams. Maintain publication trackers, budgets, and impact metrics, including usage across Medical, Commercial, and Market Access teams.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education Bachelor's degree in Medicine, Pharmacy, Clinical Pharmacy, Life Sciences, Public Health, Healthcare Sciences, or a related healthcare discipline. Advanced degree (Master's) in Clinical Research, Epidemiology, Public Health, Health Economics, or a related field is a plus.</p><p>Experience Minimum 3 years of relevant experience in Clinical Research Operations and/or Evidence Generation. Demonstrated experience in study start-up, execution, monitoring, close-out, vendor management, investigator/site engagement, and budget tracking. Experience in one or more of the following roles: Clinical Research Coordinator (CRC) Clinical Research Associate (CRA) Clinical Project Lead (CPL) Real-World Evidence (RWE) Lead Clinical Operations, Study Management, or Research Management roles within pharmaceutical companies, CROs, hospitals, or research institutions.</p><p>Technical & Scientific Competencies Good understanding of: Clinical research methodologies and study management. Real-World Evidence (RWE), observational studies, registries, and non-interventional research. ICH-GCP principles, SFDA regulations, ethics committee requirements, and audit readiness. Scientific publications, abstracts, posters, and manuscript development.</p><p>Preferred Additional Capabilities Experience in research question ideation, evidence-gap identification, and development of evidence-generation strategies. Experience in concept sheet development, protocol writing, protocol review, and study design. Ability to translate scientific and clinical questions into executable research projects. Experience in scientific and medical writing, including: Study concepts and proposals Protocols and synopses Manuscripts, abstracts, and congress submissions Clinical study reports and evidence dissemination materials Strong critical appraisal of scientific literature and ability to identify local evidence-generation opportunities.</p><p>Skills Strong project management and organizational skills. Ability to manage multiple stakeholders, studies, timelines, budgets, and vendors simultaneously. Strong analytical, communication, and problem-solving capabilities. Fluent in English and Arabic. Proficient in Microsoft Office applications and project/document tracking tools.</p>