Dentist Jobs in Saudi

Kinetic is working with a leading Pharmaceutical company who are hiring a Medical Advisor - Oncology to be based in Riyadh.<br>***Please take the time to read the job description, you must meet all the criteria set out below for your application to be considered. We do check all applications and suitable candidates will be contacted within 5 working days. If you are not contacted by us within that time, please consider your application unsuccessful on this occasion.***<br>Key aspects of the role include:Develop and maintain scientific and medical expertise. Facilitate scientific engagement, scientific exchange, and medical information. Provide clinical presentations and respond to medical requests. Providing medical support for patients and formulary access products following global and local policies and procedures. Supporting the development, implementation, and completion of medical activities. Build good relationships with Key Opinion Leaders, healthcare professionals, and organizations. To support & back up the Marketing, Sales & Regulatory departments in scientific and medical issues to achieve the company’s objectives. Serves as a medical expert for internal medical and sales training. Support clinical research and IIS (Investigator Initiated Studies) and observational studies following guidelines & company-relevant SOPs. Attending relevant scientific meetings and conferences and supporting the development of summaries of key data, presentations, or symposiums.<br>To be successful you will need to meet the following:Due to Saudization, only Saudi nationals will be considered for this position. Medical degree (MD), Pharm D, or relevant life-science qualification. Minimum 3 years of experience in Medical Affairs within the pharmaceuticals industry. Experience in Oncology Medical Affairs is a must Strong understanding of oncology therapeutic areas and the Saudi healthcare landscape. Excellent scientific communication and presentation skills. Ability to engage effectively with external experts and internal stakeholders.<br>Hiring? If you need help filling a similar position in your company, please contact us on +971(0)4 433 4579 or click here.<br>***We check all applications and suitable candidates will be contacted within 5 working days. If you are not contacted by us within that time, please consider your application unsuccessful on this occasion.***

Kinetic is working with a leading Pharmaceutical company who are hiring a Medical Advisor - Oncology to be based in Riyadh.<br>***Please take the time to read the job description, you must meet all the criteria set out below for your application to be considered. We do check all applications and suitable candidates will be contacted within 5 working days. If you are not contacted by us within that time, please consider your application unsuccessful on this occasion.***<br>Key aspects of the role include:Develop and maintain scientific and medical expertise. Facilitate scientific engagement, scientific exchange, and medical information. Provide clinical presentations and respond to medical requests. Providing medical support for patients and formulary access products following global and local policies and procedures. Supporting the development, implementation, and completion of medical activities. Build good relationships with Key Opinion Leaders, healthcare professionals, and organizations. To support & back up the Marketing, Sales & Regulatory departments in scientific and medical issues to achieve the company’s objectives. Serves as a medical expert for internal medical and sales training. Support clinical research and IIS (Investigator Initiated Studies) and observational studies following guidelines & company-relevant SOPs. Attending relevant scientific meetings and conferences and supporting the development of summaries of key data, presentations, or symposiums.<br>To be successful you will need to meet the following:Due to Saudization, only Saudi nationals will be considered for this position. Medical degree (MD), Pharm D, or relevant life-science qualification. Minimum 3 years of experience in Medical Affairs within the pharmaceuticals industry. Experience in Oncology Medical Affairs is a must Strong understanding of oncology therapeutic areas and the Saudi healthcare landscape. Excellent scientific communication and presentation skills. Ability to engage effectively with external experts and internal stakeholders.<br>Hiring? If you need help filling a similar position in your company, please contact us on +971(0)4 433 4579 or click here.<br>***We check all applications and suitable candidates will be contacted within 5 working days. If you are not contacted by us within that time, please consider your application unsuccessful on this occasion.***

<div dir="rtl"><h3 >نبذة عن الدور</h3> <p >يبحث مجمع لوزان التخصصي الطبي عن <strong >فني أشعة</strong> للانضمام إلى فريقه في الباحة. يركز هذا الدور بدوام كامل على تشغيل معدات التصوير بالأشعة السينية وإعداد المرضى، مع مسؤولية إعداد التقارير الفنية.</p> <h3 >المهام والمسؤوليات الرئيسية</h3> <ul > <li >تفقد أجهزة التصوير بالأشعة السينية بشكل دوري لضمان جاهزيتها وسلامتها.</li> <li >تأمين ومراقبة مستلزمات التصوير الضرورية مثل الأفلام والمواد الكيميائية والأدوية.</li> <li >اتخاذ جميع إجراءات الوقاية الشخصية اللازمة لحماية الذات والمرضى من التعرض للإشعاع.</li> <li >تنظيم مواعيد المرضى لضمان سير العمل بسلاسة وفعالية.</li> <li >مرافقة المرضى إلى غرفة التصوير بالأشعة وتحديد أجزاء الجسم المراد تصويرها بدقة، مع تحديد طبيعة الصورة الشعاعية ومواصفات الأشعة المطلوبة بناءً على طلب الطبيب.</li> <li >تثبيت ألواح من الرصاص لحماية الأجزاء الجسدية التي يجب ألا تتعرض للأشعة.</li> <li >توجيه وضبط أجهزة التصوير واختيار مدة وشدة التعرض للأشعة المناسبة لالتقاط الصور الشعاعية.</li> <li >إظهار وتثبيت الصور الشعاعية، وتثبيت المعلومات الأساسية عليها، وتقديمها لطبيب أخصائي الأشعة.</li> <li >إعداد وتقديم تقارير العمل وتوثيقها وحفظها بشكل منظم.</li> </ul> <h3 >المؤهلات والخبرة المطلوبة</h3> <ul > <li >خبرة تتراوح بين 0-1 سنة في مجال التصوير بالأشعة.</li> <li >القدرة على تجهيز معدات التصوير بالأشعة السينية.</li> <li >مهارة في إعداد المريض للتصوير بحسب طلب الطبيب المعالج.</li> <li >القدرة على تشغيل أجهزة التصوير بالأشعة واستخراج الصور وطباعتها.</li> </ul> <h3 >بيئة العمل</h3> <p >يعمل فني الأشعة ضمن فريق مجمع لوزان التخصصي الطبي في مدينة الباحة، في بيئة عمل متخصصة تتطلب الدقة والالتزام بمعايير السلامة المهنية.</p> <h3 >نوع الوظيفة</h3> <p >هذه الوظيفة بدوام كامل.</p> <h3 >تقديم الطلبات</h3> <p >لم يتم الكشف عن تفاصيل الراتب لهذه الوظيفة. يمكن للمهتمين تقديم طلباتهم للانضمام إلى فريق مجمع لوزان التخصصي الطبي.</p></div>

<div dir="rtl"><h3 >نبذة عن الدور</h3> <p >تبحث شركة سعيد احمد الزهراني وشريكه عن <strong >فني أشعة علاجية</strong> للانضمام إلى فريقها في جدة، مكة المكرمة. يركز هذا الدور على استخدام تقنية الأشعة عالية الطاقة للسيطرة على الأورام السرطانية وعلاجها بفعالية، وذلك بناءً على الوصفات الطبية المقدمة من قبل أخصائيي الرعاية الصحية. تتوفر هذه الفرصة بنظام الدوام الجزئي وتتطلب خبرة عملية تتراوح بين <strong >سنتين إلى خمس سنوات</strong> في المجال.</p> <h3 >المسؤوليات الرئيسية</h3> <ul > <li >تحضير المرضى للإجراءات العلاجية، وشرح الخطوات لهم، وضبط وضع أجسامهم بالطريقة الصحيحة للعلاج.</li> <li >مساعدة المرضى على فهم الآثار الجانبية المحتملة للعلاج الإشعاعي، ووضع أجهزة التثبيت وأجهزة الحماية والمتطلبات المشابهة.</li> <li >مراجعة الوصفات الطبية المقدمة من أخصائيي الرعاية الصحية لتحديد نوعية العلاج المطلوبة، ومعايرة الأجهزة وضبط وضعها تبعاً لذلك.</li> <li >توجيه الجرعات الإشعاعية الموصوفة بدقة إلى الأعضاء المحددة في الجسم، وإعطاء الجرعات الإشعاعية العلاجية لعلاج النمو السرطاني.</li> <li >مراقبة أداء الأجهزة وحالة المريض عن كثب أثناء العلاج، وضبط الأجهزة حسب الحاجة لضمان السلامة والفعالية.</li> <li >مساعدة الأطباء في تحديد مدى فعالية العلاج، والمساهمة في إعادة تقييم خطط العلاج لتحقيق أفضل النتائج للمرضى.</li> </ul> <h3 >المؤهلات والخبرات</h3> <ul > <li >خبرة عملية تتراوح بين <strong >سنتين إلى خمس سنوات</strong> في مجال الأشعة العلاجية.</li> </ul> <h3 >المهارات المطلوبة</h3> <ul > <li >مهارات تواصل فعالة لشرح الإجراءات للمرضى وتقديم الدعم اللازم.</li> <li >دقة عالية واهتمام بالتفاصيل في معايرة الأجهزة وتوجيه الجرعات الإشعاعية.</li> <li >القدرة على مراقبة أداء الأجهزة وحالة المريض بفعالية واستجابة سريعة.</li> <li >التعاون الفعال مع الأطباء وأخصائيي الرعاية الصحية الآخرين ضمن فريق العمل.</li> </ul> <h3 >موقع العمل ونوعه</h3> <p >تتوفر هذه الفرصة الوظيفية بنظام <strong >الدوام الجزئي</strong> في مدينة <strong >جدة</strong>، ضمن منطقة <strong >مكة المكرمة</strong>.</p> <h3 >التقديم للوظيفة</h3> <p >ندعو الكفاءات المؤهلة والمهتمة للتقديم لهذه الفرصة المهنية في مجال الأشعة العلاجية.</p></div>

Company Description Dar As Salama Medical Hospital is a comprehensive healthcare provider dedicated to the well-being of its community. The hospital offers 24/7 emergency care, surgical services, diagnostics, and treatment for a wide range of medical conditions. Care teams work collaboratively to deliver safe, timely, and high-quality medical services. The hospital emphasizes patient-centered care, clinical excellence, and continuous improvement in healthcare delivery.<br>Role Description The Approval Supervisor is a full-time, on-site role based in Al Khobar, responsible for overseeing the approval process for patient treatments, procedures, and insurance-related authorizations. This role coordinates with physicians, nursing staff, administration, and insurance representatives to ensure that all required documentation is accurate and submitted on time. The Approval Supervisor reviews cases for compliance with hospital policies, payer guidelines, and regulatory requirements, and follows up on pending approvals to avoid delays in patient care. Daily tasks include managing approval workflows, resolving discrepancies, maintaining up-to-date records, and preparing reports on approval status and turnaround times. The role also involves training team members on approval protocols and contributing to process improvements to enhance efficiency and patient experience.<br>Qualifications<br> <br>Demonstrated experience in healthcare administration, insurance approvals, or medical billing and coding. Strong skills in documentation review, data entry accuracy, and case tracking within hospital or clinical systems. Ability to interpret and apply insurance policies, payer requirements, and regulatory guidelines relevant to patient approvals. Effective communication and coordination skills for working with medical staff, patients, and external stakeholders. Proficiency in using hospital information systems, electronic medical records, and office productivity software. Organizational and time-management skills to handle multiple approval requests and meet strict deadlines. Attention to detail, problem-solving ability, and a commitment to maintaining patient confidentiality and ethical standards. Diploma or bachelor’s degree in healthcare administration, business, or a related field; prior experience in a hospital setting is preferred. Fluency in English; Arabic language skills and knowledge of regional healthcare insurance practices are an advantage.

Magrabi Health is looking for Qualified Saudi Biomedical Engineers in Jeddah<br>Job Summary:Works independently in providing repairs and preventive maintenance for medical equipment in order to meet customers' expectations and achieve their satisfaction. Support other technical staff in training and job performance.<br>Duties & Responsibilities: Ensures the availability and accuracy of medical equipment and surgical instruments inventory. Performs repairs, testing and calibrations to most diagnostic and therapeutic medical equipment and maintains associated records as per pre-designed plan. Plans for all related activities which at least should cover inspection, testing and maintenance prior the start of each year. Provides preventive maintenance to medical equipment in safe, self-directed and timely manner as per manufacturer’s instructions written in equipment’s manual. Monitors the radiation safety (including laser) and applies the relevant policy and all needed measures. Submits monthly indicators reports to the biomedical engineering manager. Acts as preceptors to physicians, nurses and technical staff concerning operation of medical equipment on a formal and informal basis, including technical support during surgeries and medical procedures. Participates actively in the facility’s designed education program. Solves problems utilizing analytical processes, which may involve multiple contacts with internal and external resources. Prepares documentation and maintain records pertaining to all repairs, replaced parts, calibrations and modifications of medical equipment. Gathers and provides first response information on medical equipment related issues involved in patient occurrence reports. Identifies aging and obsolete patient care equipment to higher managers. Provides supporting documentation for the assessment, justification and selection of new' equipment. Interacts with vendors, contractors and suppliers. Complies with medical equipment management plan and policies. Maintains work area in a neat and orderly fashion. Conducts and maintains duties, personal appearance, interactions with fellow employees, staff and customer in a professional manner. Uses the unassigned time to increase knowledge on technology and procedures. Performs other duties as directed/required.<br>Desired Qualifications:Bachelor degree in biomedical engineering or equivalent. Minimum 5 years’ experience in the biomedical. Special Needs Applicants are accepted for the opening Strong communications and organizational skills. Must have good attention to details.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Summary<p>Ensures that patient access, acceptance, registration, eligibility and financial status are in line with Hospital policies and that they are completed in a timely manner through coordination with physicians, nurses and other health care providers.</p><br><br>Essential Responsibilities and Duties<br><p>1. Receives and greets patients, employees or visitors as they arrived in the clinic and provides information &amp; directions.</p><br><br><p>2. Obtains necessary information, determines and directs the concerns of caller to appropriate areas.</p><br><br><p>3. Opens medical Records for new patients.</p><br><br><p>4. Reviews and responds to correspondence regarding eligibility for treatment.</p><br><br><p>5. Receives interviews and assists patients/families prior to submitting medical referrals paperwork and explains KFSH&amp;RC Eligibility policy.</p><br><br><p>6. Performs all appointment Services and Admission functions.</p><br><br><p>7. Registers and initiates the required action on all financial letters coming from the Royal Families, Royal Cabinet, companies, General Medical Committees, embassies and other sources.</p><br><br><p>8. Registers and confirms patient’s visit using computer system, and takes necessary action for patient’s check-in.</p><br><br><p>9. Receives walk-in patients and takes necessary action for them.</p><br><br><p>10. Retrieves patient information from the system as necessary.</p><br><br><p>11. Verifies patient’s eligibility status; makes sure that patient is eligible for the specialty he/she is referred to.</p><br><br><p>12. Coordinates with other Hospital staff while booking appointment to make sure the patient’s appointments are close to each other, like X-ray or Endoscopy, etc.</p><br><br><p>13. Participates in the orientation of new employees as required.</p><br><br><p>14. Follows all Hospital related policies and procedures.</p><br><br><p>15. Participates in self and other’s education, training and development, as applicable.</p><br><br><p>16. Performs any other related duties as assigned.</p><br><br>Education<p>Bachelor’s Degree or IPA Diploma in Hospital Administration or other related discipline is required.</p><br><br>Experience Required<p>One (1) year of related experience with Bachelor’s Degree or three (3) years with IPA Diploma is required.</p><br><br>Other Requirements(Certificates)<p>Saudi National only.</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>Description</p><p>ROLE PURPOSE: Promotion of Aspen products to health care professionals in assigned territory including building relations with HCPs, delivering the Key brands marketing messages and achieve sales targets. RESPONSIBILITIES: Represent Aspen through achieving daily targeted Face to Face calls to physicians and pharmacists. Regularly Conducting AVAs &amp; promotional activities. Achieve assigned Sales Targets in the designated territory. Build sustainable positive relationships with target HCPs and Key stakeholders in assigned territory. Maintain updated customer database. Timely Submission of Daily Calls Report &amp; Weekly Sales Trackers. Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with healthcare professionals. To provide accurate and complete market feedback on: competition, new product concepts, and customer requirements as well as marketing opportunities Planning and execution of medical educational events. Conduct ongoing market analysis.</p><p>Requirements</p><p>EDUCATION QUALIFICATIONS AND EXPERIENCE: Bachelor Degree in B.Sc pharmacy 3 Years in Pharmaceutical Sales TECHNICAL SKILLS: Selling Skills/Presentation Skills - Professional KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer &amp; Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow &amp; Develop Contribute Special Expertise</p><p>Work Level</p><p>Skilled</p><p>Job Type</p><p>Permanent</p><p>Salary</p><p>Market Related</p><p>EE Position</p><p>No</p><p>Location</p><p>Riyadh</p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION QUALIFICATIONS AND EXPERIENCE: Bachelor Degree in B.Sc pharmacy 3 Years in Pharmaceutical Sales TECHNICAL SKILLS: Selling Skills/Presentation Skills - Professional KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer &amp; Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow &amp; Develop Contribute Special Expertise</p>

<h3 >About the Role</h3> <p >Johns Hopkins Aramco Healthcare (JHAH) is seeking an <strong >Associate Cath Lab Technologist</strong> to join their specialized medical team in Dhahran. This is a full-time position designed for professionals with 0-1 years of experience in a relevant clinical setting.</p> <h3 >Role Summary</h3> <p >The Associate Cath Lab Technologist is responsible for providing direct support to interventional cardiologists during a range of diagnostic and interventional procedures. This role involves the proficient use of advanced fluoroscopy equipment to assist physicians in the accurate diagnosis of heart conditions in patients.</p> <h3 >Key Responsibilities</h3> <ul > <li >Operate and maintain fluoroscopy and hemodynamic equipment to ensure optimal performance.</li> <li >Perform physiological assessments and utilize advanced imaging modalities such as FFR, IFR, IVUS, and OCT.</li> <li >Scrub and circulate during diagnostic and coronary intervention procedures, electrophysiology studies, and structural heart procedures.</li> <li >Interrogate implantable devices, including Pacemakers (PPM), Implantable Cardioverter-Defibrillators (ICD), and Cardiac Resynchronization Therapy Defibrillators (CRT-D), and adjust device parameters as indicated by clinical need.</li> <li >Operate mechanical support devices such as Intra-Aortic Balloon Pumps (IABP) and Extracorporeal Membrane Oxygenation (ECMO).</li> <li >Contribute to maintaining organizational Key Performance Indicators (KPIs), ensuring quality control, and supporting continuous improvement initiatives within the Cath Lab.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >A minimum of 0-1 years of experience in a cath lab or a related interventional cardiology setting is required.</li> </ul> <h3 >Essential Skills and Knowledge</h3> <ul > <li >Proficiency in the operation and maintenance of fluoroscopy and hemodynamic equipment.</li> <li >Ability to perform physiological assessments and apply various imaging modalities.</li> <li >A solid understanding of cardiac anatomy and physiology.</li> <li >Competence in interrogating and adjusting parameters for implantable cardiac devices.</li> <li >Skill in operating mechanical circulatory support devices.</li> </ul> <h3 >Work Environment</h3> <p >This full-time position is based in Dhahran, offering an opportunity to work within the advanced medical facilities of Johns Hopkins Aramco Healthcare (JHAH), contributing to patient care in a dynamic clinical environment.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Summary<p><span>Organizesand assists with all the activities for the assigned section. Ensures that thehighest possible professional and clinical standards are met according todepartmental procedures and policies.</span></p><br><br>Essential Responsibilities and Duties<br><p>1. <span>Liaises with Physicians, MedicalPhysicists, Supervisors, Head Nurse, and Radiation Therapists to schedulepatients.</span></p><br><br><p><span>2. <span>Maintains all necessary supplies andmaterials. Ensures that equipment is functioning properly and safety standardsare maintained at all times.</span></span></p><br><br><p><span><span>3. <span>Ensures optimum utilization of equipmentand maximum use of resources.</span></span></span></p><br><br><p><span><span><span>4. <span>Maintains effective and efficientcommunication between staff group within and outside of the Department.</span></span></span></span></p><br><br><p><span><span><span><span>5. <span>Assists with departmental and HospitalPerformance Improvement (PI) Plan.</span></span></span></span></span></p><br><br><p><span><span><span><span><span>6. <span>Evaluates quality assurance and qualitycontrol data and maintains the required records.</span></span></span></span></span></span></p><br><br><p><span><span><span><span><span><span>7. <span>Enhances professional growth and developmentthrough continuing education.</span></span></span></span></span></span></span></p><br><br><p><span><span><span><span><span><span><span>8. <span>Assists with training and orientation ofnew employees. </span></span></span></span></span></span></span></span></p><br><br><p><span><span><span><span><span><span><span><span>9. <span>Demonstrates higher level to treat or imageown specialist workload of patients and maintain relevant documents/e-charting.</span></span></span></span></span></span></span></span></span></p><br><br><p><span><span><span><span><span><span><span><span><span>10. <span>Rotates between areas as experienced practitioner.</span></span></span></span></span></span></span></span></span></span></p><br><br><p><span><span><span><span><span><span><span><span><span><span>11. <span>Participates in departmental projects orteaching sessions.</span></span></span></span></span></span></span></span></span></span></span></p><br><br><p><span><span><span><span><span><span><span><span><span><span><span>12. <span>Follows all Hospital related Policies andProcedures.</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><p><span><span><span><span><span><span><span><span><span><span><span><span>13. <span>Participates in self and others’ education,training and development, as applicable.</span></span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><p><span><span><span><span><span><span><span><span><span><span><span><span><span>14. <span>Performs other relatedduties as assigned.</span></span></span></span></span></span></span></span></span></span></span></span></span></span></p><br><br>Education<p><span>Master’s,Bachelor’s, or Associate Degree/Diploma in Radiation Therapy or other relateddisciplines is required.</span></p><br><br>Experience Required<p>Grade 09: Two (2) years of related experience as a Radiation Therapist with Master’s, or four (4) years with Bachelor’s is required. Grade 10: Four (4) years of experience as a Senior Radiation Therapist at KFSH&amp;RC, or (grade 09) related experience is required. Average annual performance appraisal at least (3.5) for the last four (4). Fifty (50) hours of cumulative continued medical education [CME].</p><br><br>Other Requirements(Certificates)<br><ul><li>&nbsp;Basic Cardiac Life Support (BCLS) certification is required.&nbsp;</li><li>&nbsp;License and registration as a Radiation Therapist is required.</li></ul><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>To enhance patient satisfaction by serving as the primary liaison between patients and the Medical Services Department. The Patient Relations Officer addresses patient concerns, resolves complaints, coordinates communication between patients and healthcare providers, and promotes a patient-centered culture while ensuring high-quality service delivery.</p><p><b><u>MAIN RESPONSIBILITIES:</u></b></p><p><b>Policies, Processes and Procedures</b></p><ul><li>Follow all relevant departmental policies, processes, standard operating procedures, and instructions to ensure work is carried out in a controlled and consistent manner.</li></ul><p><b>Day-to-Day Operations</b></p><ul><li>Carry out daily operational activities according to established standards and procedures.</li></ul><p><b>Patient Support &amp; Communication</b></p><ul><li>Serve as the primary point of contact for patients and their families regarding inquiries, concerns, feedback, and service requests.</li><li>Provide guidance and information regarding hospital services, policies, and procedures.</li></ul><p><b>Complaint Management</b></p><ul><li>Receive, document, investigate, and resolve patient complaints in a timely and professional manner.</li><li>Coordinate with relevant departments to facilitate effective complaint resolution.</li><li>Monitor complaint trends and recommend corrective and preventive actions.</li></ul><p><b>Patient Experience</b></p><ul><li>Promote a positive patient experience by ensuring respectful, responsive, and compassionate communication.</li><li>Conduct patient satisfaction surveys and analyze feedback to identify opportunities for service improvement.</li></ul><p><b>Coordination &amp; Collaboration</b></p><ul><li>Coordinate with physicians, nurses, and other healthcare professionals to ensure patient concerns are addressed effectively.</li><li>Facilitate communication between patients and medical staff to enhance service quality and continuity of care.</li></ul><p><b>Reporting &amp; Documentation</b></p><ul><li>Maintain accurate records of patient interactions, complaints, resolutions, and follow-up actions.</li><li>Prepare periodic reports and performance metrics related to patient relations activities.</li></ul><p><b>Awareness &amp; Education</b></p><ul><li>Educate patients regarding their rights and responsibilities.</li><li>Support initiatives that promote patient awareness and engagement.</li></ul><p><b>Continuous Improvement</b></p><ul><li>Participate in quality improvement initiatives aimed at enhancing patient satisfaction and service excellence.</li><li>Recommend improvements to patient care processes and communication practices.</li></ul><p><b>Safety, Health &amp; Environment</b></p><ul><li>Comply with all applicable safety, health, and environmental procedures to maintain a safe working environment.</li></ul><p><b>Additional Responsibilities</b></p><ul><li>Perform any other duties that may reasonably be expected as part of the role.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Academic &amp; Professional Qualifications</b></p><ul><li>Bachelor's degree in <b>Healthcare Administration, Hospital Administration, Public Relations, Business Administration, or a related field.</b></li></ul><p><b>Experience</b></p><ul><li>Minimum <b>3 years</b> of experience in patient relations, customer service, healthcare administration, or a related healthcare environment.</li></ul><p><b>Languages</b></p><ul><li>Minimum English language proficiency: <b>KJO Level 5 – Upper Intermediate.</b></li></ul><p><br></p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Promotes Medtronic products and services within an assigned geographic area and /or specific customer accounts</p><p>Develops, builds, and strengthens long-term relationships with stakeholders.</p><p>Partners with physicians and hospital personnel on products and solutions</p><p>Supports technical/clinical needs at hospital including but not limited to therapy indications, pre-procedure planning, intra-operative support, and post-implant patient management</p><p>Provides technical expertise through presentations and product demonstrations</p><p>Conducts on-site education and consulting, as well as supporting the establishment and maintenance of customer relations with healthcare professionals and organizations</p><p>Provides on-call support as needed</p><p>Travels to customer clinics, hospitals, and offsite meetings. While performing the duties of this job, the employee is regularly required to be independently mobile</p><p>Communicates customer feedback on new products and/or modifications to existing products or applications to internal stakeholders</p><p>Works closely with commercial organization to recommend enhancements in sales processes, product launches, and optimize clinical support pathway</p><p>Ongoing technical development by staying up to date on new products, solutions, and patient management offerings</p><p>Involvement in cross functional assignments.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Required Knowledge and Experience:</strong></p><ul><li>Bachelor s degree</li><li>3+ years experience in the medical device industry and/or working in hospital environment.</li><li>Deep understanding of pain management and neuromodulation therapies</li><li>Experience with supporting Structural Heart procedure (TAVI&amp;TPVI) procedures</li><li>Familiar with OT environment: sterilization and radiation protocols</li><li>Familiar with current products and technologies and market trends</li><li>Ability to teach and educate medical personnel, peers, and technical support personnel.</li></ul><p><strong>Nice-to-have qualifications include</strong> familiarity with radiology protocols and imaging technology, along with a thorough working knowledge of medical terminology and the medical device industry. Candidates with prior hospital or clinic experience are preferred.</p><p>The ideal candidate will also demonstrate the ability to coordinate and participate in multiple tasks or projects within a fast-paced environment, maintaining strong organization while consistently meeting deadlines.</p><p><strong>Physical Job Requirements</strong> The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.</p><p></p></section>

<p>Assists in providing medical care in the field of Head, Neck, Pediatric &amp; Lymphoma Radiation Oncology, and supervises interns and residents, in accordance with current medical staff bylaws, rules and regulations and the Hospital s policies and procedures.</p><p><strong>Essential Responsibilities and Duties</strong></p><p><strong>Clinical Responsibilities:</strong></p><ul><li>Assists the Consultants in providing required patient care and management in the field of Head, Neck, Pediatric &amp;Lymphoma Radiation Oncology, in accordance with standards of medical care laid down by the Healthcare Delivery.</li><li>Studies and performs assessment, examination and the compilation of a case history and assists in the diagnosis and management of the patient in accordance with criteria listed in diagnostic manuals such as the Diagnostic and Statistical Manual.</li><li>Registers detailed medical history, conducts a thorough physical examination and creates a plan for patient management and follows-up for discussion with the Consultant.</li><li>Subsequently, records the consultant s orders, progress notes and other required documents for outpatients.</li><li>Provides on-call coverage frothier specialty on a rotational basis during evenings, nights, weekends and public holidays.</li><li>Prepares for and participates in consultant and specialist ward rounds as per policy.</li><li>Documents findings in medical records.</li><li>Follows up on investigation results for outpatients and modifies treatment accordingly.</li><li>Attends specialty clinics, outpatient clinics, and shares on on-call schedule as per requirements.</li><li>Performs other clinical responsibilities, as assigned.</li></ul><p><strong>Academic Responsibilities:</strong></p><ul><li>Provides orientation, bedside training and supervision of interns, residents and fellows as assigned.</li><li>Keeps abreast of all the latest techniques and developments, especially in area of specialization.</li><li>Implements them on a selective basis to improve technical standards.</li><li>Participates in the educational activities and training programs of the department.</li><li>Participates in national and international medical conferences.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Education</h2><p>Graduation from a medical school in good standing, completion of required period of postgraduate training in a specialty and/or subspecialty, with Saudi/American Board or Canadian/UK certification, or equivalent as outlined by the Medical Staff Credentialing Committee.</p><h2>Experience</h2><p>Required Two (2) years of training in specialty and subspecialty plus post-training experience required.</p><h2>Other Requirements(Certificates)</h2><p>N/A.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>The Supervisor of Poultry Farming is responsible for overseeing daily operations of the farm, ensuring the health and welfare of the birds, and their productivity, in addition to compliance with company standards and biosecurity requirements. This role includes supervising farm workers, monitoring flock performance, and maintaining operational efficiency to achieve production objectives.</b></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li><b>Supervising daily farm operations and monitoring farm workers.</b></li><li><b>Monitoring bird health, feed conversion rates, and flock performance.</b></li><li><b>Ensuring proper nutrition, housing, and environmental conditions.</b></li><li><b>Implementing and maintaining biosecurity and sanitation procedures.</b></li><li><b>Maintaining production records and preparing operational reports.</b></li><li><b>Coordinating with veterinarians and management to achieve production goals.</b></li></ul></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsible for providing high quality care in diagnosis and treatment of Plastic disease and pathologies in accordance with current medical staff bylaws, rules and regulations and the Hospital policies and procedures. Provide consultation on timely fashion and share on-call schedule as outlined by the Head Section. Actively Partcipate in teaching and promote research.</p><p>Essential Responsibilities and Duties</p><p>I. CLINICAL RESPONSIBILITIES</p><ol><li>Admits patients with Plastic Surgery pathologies and takes responsibility for their care, diagnosis and managements.</li><li>Provides high quality patient care in all aspects of Plastic Surgery according to his/her approval clinical privileges and in accordance with standards of medical care lay down by KFSH&amp;RC(Gen. Org.).</li><li>Takes informed consent and explain to the patient all the risk and benefits associate with his/her management and highlight the alternative treatment.</li><li>Works will other support service Departments and medical specializations to provide appropriate and timely consultation and medical care, in accordance with the standards lay down by KFSH&amp;RC(Gen. Org.).</li><li>Complies with all Hospital standards and policies pertaining to acceptance, eligibility, admission process, consultation, daily patient care, operating room, outpatient practice, and, patient discharge.</li><li>Follows all Hospital related policies and procedures.</li><li>Assess patients disease or condition to determined appropriate therapeutic modalities/procedures. Initiates and endures findings are recorded.</li><li>Conducts ward rounds as per policy and reassesses inpatients under care. Documents findings in medical records. Endures appropriate patients preparation for procedures/surgery and performs procedures/ surgery as indicated in the signed clinical privileged form.</li><li>Participates in self and others education, training and development, as possible.</li><li>Attends speciality clinics, outpatient clinics. Day surgical units, day medical units, special procedures, treatment areas and shares on-call schedule as pre requirements.</li><li>Performs all other clinical responsibilities, as assigned.</li></ol><p>II. ACADEMIC RESPONSIBILITIES</p><ol><li>Teach and supervise junior staff on patient management, especially in the field of Plastic Surgery.</li><li>Guides and actively participates in the training of Residents, Fellows, Assistant Consultant and Junior Staff.</li><li>Keeps up with the latest techniques and developments, especially in the field of Plastic Surgery, following and implementing them in selective technical standards.</li><li>Actively participates in the education activities and training programs of the Department.</li><li>Attend and present in Regional, National and/or International Medical Conference at least once a year</li></ol><p>III. ADMINISTRATIVE RESPONSIBILITIES</p><ol><li>Takes the administrative duties assigned by Head Section or Chairman of the Department.</li><li>Participates in all mandatory Departmental activities and serves on Department and Hospital committees, as required.</li><li>Assists the Department in the development and implementation of techniques and practices that help maximize the utilization of all resources within the Department and access the Hospital.</li><li>Abides by the current Hospital and medical staff bylaws, all relevant rules, regulations and policies and keeps updates of any changes that might occur.</li></ol><p>IV. RESEARCH RESPOSIBILITIES</p><ol><li>Participates in clinical, basic and translational research projects and publishes papers in accordance with Research Advisory Policy in order to advance knowledge, improve the quality of post graduate education and contribute to the national and international recognition of KFSH&amp;RC(Gen. Org.).</li><li>Participates in self-and others education, training and development as applicable.</li><li>Follows all Hospital-related policies and procedures.</li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education</h2><p>Graduated from an accredited medical school.</p><h2>Experience</h2><p>Required Years of training in specialty, subspecialty and post-training experience must be equal to or exceed (7) years. Completion of required training in Plastic Surgery abroad for a minimum of 4 years.</p><h2>Other Requirements(Certificates)</h2><p>Obtain Board Certification with Arab, American, Canadian, Royal College or their equivalent.</p><p></p></section>

About The Role<br><br>We are seeking a highly motivated, professional, and customer-focused Customer Service Representative to join our remote customer support team. In this role, you will serve as a primary point of contact for customers, helping them resolve questions, address concerns, navigate our products or services, and have a positive overall experience with the company.<br><br>The ideal candidate is an excellent communicator who enjoys helping people, remains calm under pressure, and can efficiently manage multiple customer inquiries while maintaining a friendly and professional approach.<br><br>As a remote team member, you will be expected to work independently, manage your time effectively, communicate consistently with colleagues, and maintain a high standard of customer service without direct supervision.<br><br>Key Responsibilities<br><br>Customer Support<br><br>Respond promptly and professionally to customer inquiries through phone, email, live chat, and other support channels. Provide accurate information about products, services, policies, orders, accounts, billing, and company procedures. Listen carefully to customers, understand their needs, and provide appropriate solutions. Troubleshoot customer issues and guide customers through step-by-step solutions when necessary. Resolve complaints and difficult situations with patience, empathy, and professionalism. Escalate complex, sensitive, or unresolved issues to the appropriate department or supervisor. Follow up with customers when additional information or action is required. Ensure customers receive clear and complete answers to their questions.<br><br>Customer Experience<br><br>Build positive relationships with customers through helpful, respectful, and personalized interactions. Maintain a customer-first approach in every interaction. Demonstrate empathy and understanding when handling frustrated or dissatisfied customers. Identify opportunities to improve the customer experience and communicate recurring issues to management. Help customers understand company policies and procedures while maintaining a positive tone. Strive to resolve customer issues efficiently and effectively during the initial interaction whenever possible.<br><br>Administrative Technical Duties<br><br>Accurately document customer interactions, requests, complaints, and resolutions in the company's CRM or customer support system. Update customer account information and records as needed. Process orders, returns, refunds, cancellations, payments, or service requests according to company policies. Maintain detailed and accurate records of customer communications. Monitor support tickets and ensure requests are addressed within established response times. Use internal knowledge bases, support tools, and company resources to find accurate answers. Collaborate with sales, billing, technical support, operations, and other departments to resolve customer issues. Protect customer information and follow all applicable privacy, security, and confidentiality procedures.<br><br>Remote Work Responsibilities<br><br>Maintain a reliable internet connection and an appropriate workspace suitable for professional customer interactions. Be available and responsive during scheduled working hours. Attend virtual team meetings, training sessions, and coaching sessions. Communicate effectively with managers and team members using email, messaging platforms, video conferencing, and other remote collaboration tools. Manage workload and priorities independently while meeting established deadlines and service-level expectations. Demonstrate strong self-discipline, accountability, and time-management skills.<br><br>Required Qualifications<br><br>High school diploma or equivalent; additional education or relevant training is a plus. Previous customer service, call center, retail, hospitality, administrative, sales support, or related experience preferred. Excellent verbal and written communication skills. Strong active-listening and problem-solving abilities. Comfortable communicating with customers from diverse backgrounds. Strong attention to detail and organizational skills. Ability to remain professional and composed when dealing with challenging customers or high-pressure situations. Ability to learn new products, services, systems, and procedures quickly. Basic computer proficiency and familiarity with email, web applications, CRM systems, and office software. Ability to work independently in a remote environment. Reliable attendance and ability to adhere to scheduled working hours.<br><br>Preferred Qualifications<br><br>1–3 years of experience in customer service or a related role. Experience working in a remote or hybrid customer support environment. Experience using CRM, help-desk, ticketing, or live-chat platforms. Experience handling high volumes of customer inquiries. Familiarity with customer service metrics such as response time, resolution time, customer satisfaction (CSAT), and first-contact resolution. Experience supporting customers by phone, email, and live chat. Multilingual or bilingual communication skills are an advantage, depending on the company's customer base.<br><br>Key Skills Competencies<br><br>Communication: Clearly and professionally communicate information to customers and colleagues through written and verbal channels.<br><br>Empathy: Understand customers' concerns and respond with patience, understanding, and genuine willingness to help.<br><br>Problem Solving: Analyze customer issues, identify practical solutions, and know when to escalate matters.<br><br>Patience Professionalism: Remain calm, respectful, and solution-oriented, particularly when dealing with frustrated customers.<br><br>Attention to Detail: Accurately record customer information, follow procedures, and avoid errors when processing requests.<br><br>Time Management: Efficiently prioritize multiple customer requests while meeting response and resolution targets.<br><br>Adaptability: Quickly learn new products, systems, policies, and processes as the business evolves.<br><br>Teamwork: Work effectively with remote colleagues and other departments to deliver consistent customer experiences.<br><br>Accountability: Take ownership of customer issues and follow through until they are resolved or appropriately transferred.<br><br>Technology Skills: Comfortably navigate multiple software applications and digital communication tools while assisting customers.<br><br>Performance Expectations<br><br>Success in this position may be measured using a combination of customer service and operational performance indicators, including:<br><br>Customer satisfaction (CSAT) First-contact resolution rate Average response time Average handling time, where applicable Ticket resolution time Quality assurance scores Customer retention or loyalty indicators Accuracy of customer records and transactions Attendance and schedule adherence Individual productivity and service-level performance<br><br>Working Environment<br><br>This is a fully remote position. The successful candidate should be comfortable working independently while remaining an active and engaged member of a distributed team.<br><br>The role may involve extended periods of computer use and frequent communication with customers through telephone, email, chat, or video-based systems. Depending on business requirements, employees may occasionally be required to work evenings, weekends, holidays, or rotating shifts.<br><br>What We Offer<br><br>Depending On The Company's Benefits Structure, Employees May Receive<br><br>Competitive salary or hourly compensation Flexible or remote work arrangements Paid training and onboarding Career development and advancement opportunities Performance incentives or bonuses Paid time off Health, dental, and/or vision benefits Retirement or pension benefits Employee assistance programs Professional development and training opportunities Supportive and collaborative remote-work culture<br><br>Ideal Candidate<br><br>The ideal candidate is someone who genuinely enjoys helping others and takes pride in providing excellent customer experiences. You are dependable, patient, organized, and comfortable handling a variety of customer situations.<br><br>You don't necessarily need to know everything on your first day. What matters most is your willingness to learn, your ability to communicate clearly, your commitment to solving problems, and your ability to treat every customer with respect.<br><br>You should be comfortable asking questions, taking ownership of your responsibilities, learning from feedback, and working independently while staying connected with a remote team.<br><br>Equal Opportunity Statement<br><br>We are committed to creating an inclusive and respectful workplace. We welcome qualified applicants from diverse backgrounds and make employment decisions based on qualifications, skills, experience, and business needs, without discrimination or harassment.

About The Role<br><br>We are seeking a highly motivated, professional, and customer-focused Customer Support Representative (Remote) to join our remote customer support team. In this role, you will serve as a primary point of contact for customers, helping them resolve questions, address concerns, navigate our products or services, and have a positive overall experience with the company.<br><br>The ideal candidate is an excellent communicator who enjoys helping people, remains calm under pressure, and can efficiently manage multiple customer inquiries while maintaining a friendly and professional approach.<br><br>As a remote team member, you will be expected to work independently, manage your time effectively, communicate consistently with colleagues, and maintain a high standard of customer service without direct supervision.<br><br>Key Responsibilities<br><br>Customer Support<br><br>Respond promptly and professionally to customer inquiries through phone, email, live chat, and other support channels. Provide accurate information about products, services, policies, orders, accounts, billing, and company procedures. Listen carefully to customers, understand their needs, and provide appropriate solutions. Troubleshoot customer issues and guide customers through step-by-step solutions when necessary. Resolve complaints and difficult situations with patience, empathy, and professionalism. Escalate complex, sensitive, or unresolved issues to the appropriate department or supervisor. Follow up with customers when additional information or action is required. Ensure customers receive clear and complete answers to their questions.<br><br>Customer Experience<br><br>Build positive relationships with customers through helpful, respectful, and personalized interactions. Maintain a customer-first approach in every interaction. Demonstrate empathy and understanding when handling frustrated or dissatisfied customers. Identify opportunities to improve the customer experience and communicate recurring issues to management. Help customers understand company policies and procedures while maintaining a positive tone. Strive to resolve customer issues efficiently and effectively during the initial interaction whenever possible.<br><br>Administrative Technical Duties<br><br>Accurately document customer interactions, requests, complaints, and resolutions in the company's CRM or customer support system. Update customer account information and records as needed. Process orders, returns, refunds, cancellations, payments, or service requests according to company policies. Maintain detailed and accurate records of customer communications. Monitor support tickets and ensure requests are addressed within established response times. Use internal knowledge bases, support tools, and company resources to find accurate answers. Collaborate with sales, billing, technical support, operations, and other departments to resolve customer issues. Protect customer information and follow all applicable privacy, security, and confidentiality procedures.<br><br>Remote Work Responsibilities<br><br>Maintain a reliable internet connection and an appropriate workspace suitable for professional customer interactions. Be available and responsive during scheduled working hours. Attend virtual team meetings, training sessions, and coaching sessions. Communicate effectively with managers and team members using email, messaging platforms, video conferencing, and other remote collaboration tools. Manage workload and priorities independently while meeting established deadlines and service-level expectations. Demonstrate strong self-discipline, accountability, and time-management skills.<br><br>Required Qualifications<br><br>High school diploma or equivalent; additional education or relevant training is a plus. Previous customer service, call center, retail, hospitality, administrative, sales support, or related experience preferred. Excellent verbal and written communication skills. Strong active-listening and problem-solving abilities. Comfortable communicating with customers from diverse backgrounds. Strong attention to detail and organizational skills. Ability to remain professional and composed when dealing with challenging customers or high-pressure situations. Ability to learn new products, services, systems, and procedures quickly. Basic computer proficiency and familiarity with email, web applications, CRM systems, and office software. Ability to work independently in a remote environment. Reliable attendance and ability to adhere to scheduled working hours.<br><br>Preferred Qualifications<br><br>1–3 years of experience in customer service or a related role. Experience working in a remote or hybrid customer support environment. Experience using CRM, help-desk, ticketing, or live-chat platforms. Experience handling high volumes of customer inquiries. Familiarity with customer service metrics such as response time, resolution time, customer satisfaction (CSAT), and first-contact resolution. Experience supporting customers by phone, email, and live chat. Multilingual or bilingual communication skills are an advantage, depending on the company's customer base.<br><br>Key Skills Competencies<br><br>Communication: Clearly and professionally communicate information to customers and colleagues through written and verbal channels.<br><br>Empathy: Understand customers' concerns and respond with patience, understanding, and genuine willingness to help.<br><br>Problem Solving: Analyze customer issues, identify practical solutions, and know when to escalate matters.<br><br>Patience Professionalism: Remain calm, respectful, and solution-oriented, particularly when dealing with frustrated customers.<br><br>Attention to Detail: Accurately record customer information, follow procedures, and avoid errors when processing requests.<br><br>Time Management: Efficiently prioritize multiple customer requests while meeting response and resolution targets.<br><br>Adaptability: Quickly learn new products, systems, policies, and processes as the business evolves.<br><br>Teamwork: Work effectively with remote colleagues and other departments to deliver consistent customer experiences.<br><br>Accountability: Take ownership of customer issues and follow through until they are resolved or appropriately transferred.<br><br>Technology Skills: Comfortably navigate multiple software applications and digital communication tools while assisting customers.<br><br>Performance Expectations<br><br>Success in this position may be measured using a combination of customer service and operational performance indicators, including:<br><br>Customer satisfaction (CSAT) First-contact resolution rate Average response time Average handling time, where applicable Ticket resolution time Quality assurance scores Customer retention or loyalty indicators Accuracy of customer records and transactions Attendance and schedule adherence Individual productivity and service-level performance<br><br>Working Environment<br><br>This is a fully remote position. The successful candidate should be comfortable working independently while remaining an active and engaged member of a distributed team.<br><br>The role may involve extended periods of computer use and frequent communication with customers through telephone, email, chat, or video-based systems. Depending on business requirements, employees may occasionally be required to work evenings, weekends, holidays, or rotating shifts.<br><br>What We Offer<br><br>Depending On The Company's Benefits Structure, Employees May Receive<br><br>Competitive salary or hourly compensation Flexible or remote work arrangements Paid training and onboarding Career development and advancement opportunities Performance incentives or bonuses Paid time off Health, dental, and/or vision benefits Retirement or pension benefits Employee assistance programs Professional development and training opportunities Supportive and collaborative remote-work culture<br><br>Ideal Candidate<br><br>The ideal candidate is someone who genuinely enjoys helping others and takes pride in providing excellent customer experiences. You are dependable, patient, organized, and comfortable handling a variety of customer situations.<br><br>You don't necessarily need to know everything on your first day. What matters most is your willingness to learn, your ability to communicate clearly, your commitment to solving problems, and your ability to treat every customer with respect.<br><br>You should be comfortable asking questions, taking ownership of your responsibilities, learning from feedback, and working independently while staying connected with a remote team.<br><br>Equal Opportunity Statement<br><br>We are committed to creating an inclusive and respectful workplace. We welcome qualified applicants from diverse backgrounds and make employment decisions based on qualifications, skills, experience, and business needs, without discrimination or harassment.

About The Role<br><br>We are seeking a highly motivated, professional, and customer-focused Remote Customer Support Agent to join our remote customer support team. In this role, you will serve as a primary point of contact for customers, helping them resolve questions, address concerns, navigate our products or services, and have a positive overall experience with the company.<br><br>The ideal candidate is an excellent communicator who enjoys helping people, remains calm under pressure, and can efficiently manage multiple customer inquiries while maintaining a friendly and professional approach.<br><br>As a remote team member, you will be expected to work independently, manage your time effectively, communicate consistently with colleagues, and maintain a high standard of customer service without direct supervision.<br><br>Key Responsibilities<br><br>Customer Support<br><br>Respond promptly and professionally to customer inquiries through phone, email, live chat, and other support channels. Provide accurate information about products, services, policies, orders, accounts, billing, and company procedures. Listen carefully to customers, understand their needs, and provide appropriate solutions. Troubleshoot customer issues and guide customers through step-by-step solutions when necessary. Resolve complaints and difficult situations with patience, empathy, and professionalism. Escalate complex, sensitive, or unresolved issues to the appropriate department or supervisor. Follow up with customers when additional information or action is required. Ensure customers receive clear and complete answers to their questions.<br><br>Customer Experience<br><br>Build positive relationships with customers through helpful, respectful, and personalized interactions. Maintain a customer-first approach in every interaction. Demonstrate empathy and understanding when handling frustrated or dissatisfied customers. Identify opportunities to improve the customer experience and communicate recurring issues to management. Help customers understand company policies and procedures while maintaining a positive tone. Strive to resolve customer issues efficiently and effectively during the initial interaction whenever possible.<br><br>Administrative Technical Duties<br><br>Accurately document customer interactions, requests, complaints, and resolutions in the company's CRM or customer support system. Update customer account information and records as needed. Process orders, returns, refunds, cancellations, payments, or service requests according to company policies. Maintain detailed and accurate records of customer communications. Monitor support tickets and ensure requests are addressed within established response times. Use internal knowledge bases, support tools, and company resources to find accurate answers. Collaborate with sales, billing, technical support, operations, and other departments to resolve customer issues. Protect customer information and follow all applicable privacy, security, and confidentiality procedures.<br><br>Remote Work Responsibilities<br><br>Maintain a reliable internet connection and an appropriate workspace suitable for professional customer interactions. Be available and responsive during scheduled working hours. Attend virtual team meetings, training sessions, and coaching sessions. Communicate effectively with managers and team members using email, messaging platforms, video conferencing, and other remote collaboration tools. Manage workload and priorities independently while meeting established deadlines and service-level expectations. Demonstrate strong self-discipline, accountability, and time-management skills.<br><br>Required Qualifications<br><br>High school diploma or equivalent; additional education or relevant training is a plus. Previous customer service, call center, retail, hospitality, administrative, sales support, or related experience preferred. Excellent verbal and written communication skills. Strong active-listening and problem-solving abilities. Comfortable communicating with customers from diverse backgrounds. Strong attention to detail and organizational skills. Ability to remain professional and composed when dealing with challenging customers or high-pressure situations. Ability to learn new products, services, systems, and procedures quickly. Basic computer proficiency and familiarity with email, web applications, CRM systems, and office software. Ability to work independently in a remote environment. Reliable attendance and ability to adhere to scheduled working hours.<br><br>Preferred Qualifications<br><br>1–3 years of experience in customer service or a related role. Experience working in a remote or hybrid customer support environment. Experience using CRM, help-desk, ticketing, or live-chat platforms. Experience handling high volumes of customer inquiries. Familiarity with customer service metrics such as response time, resolution time, customer satisfaction (CSAT), and first-contact resolution. Experience supporting customers by phone, email, and live chat. Multilingual or bilingual communication skills are an advantage, depending on the company's customer base.<br><br>Key Skills Competencies<br><br>Communication: Clearly and professionally communicate information to customers and colleagues through written and verbal channels.<br><br>Empathy: Understand customers' concerns and respond with patience, understanding, and genuine willingness to help.<br><br>Problem Solving: Analyze customer issues, identify practical solutions, and know when to escalate matters.<br><br>Patience Professionalism: Remain calm, respectful, and solution-oriented, particularly when dealing with frustrated customers.<br><br>Attention to Detail: Accurately record customer information, follow procedures, and avoid errors when processing requests.<br><br>Time Management: Efficiently prioritize multiple customer requests while meeting response and resolution targets.<br><br>Adaptability: Quickly learn new products, systems, policies, and processes as the business evolves.<br><br>Teamwork: Work effectively with remote colleagues and other departments to deliver consistent customer experiences.<br><br>Accountability: Take ownership of customer issues and follow through until they are resolved or appropriately transferred.<br><br>Technology Skills: Comfortably navigate multiple software applications and digital communication tools while assisting customers.<br><br>Performance Expectations<br><br>Success in this position may be measured using a combination of customer service and operational performance indicators, including:<br><br>Customer satisfaction (CSAT) First-contact resolution rate Average response time Average handling time, where applicable Ticket resolution time Quality assurance scores Customer retention or loyalty indicators Accuracy of customer records and transactions Attendance and schedule adherence Individual productivity and service-level performance<br><br>Working Environment<br><br>This is a fully remote position. The successful candidate should be comfortable working independently while remaining an active and engaged member of a distributed team.<br><br>The role may involve extended periods of computer use and frequent communication with customers through telephone, email, chat, or video-based systems. Depending on business requirements, employees may occasionally be required to work evenings, weekends, holidays, or rotating shifts.<br><br>What We Offer<br><br>Depending On The Company's Benefits Structure, Employees May Receive<br><br>Competitive salary or hourly compensation Flexible or remote work arrangements Paid training and onboarding Career development and advancement opportunities Performance incentives or bonuses Paid time off Health, dental, and/or vision benefits Retirement or pension benefits Employee assistance programs Professional development and training opportunities Supportive and collaborative remote-work culture<br><br>Ideal Candidate<br><br>The ideal candidate is someone who genuinely enjoys helping others and takes pride in providing excellent customer experiences. You are dependable, patient, organized, and comfortable handling a variety of customer situations.<br><br>You don't necessarily need to know everything on your first day. What matters most is your willingness to learn, your ability to communicate clearly, your commitment to solving problems, and your ability to treat every customer with respect.<br><br>You should be comfortable asking questions, taking ownership of your responsibilities, learning from feedback, and working independently while staying connected with a remote team.<br><br>Equal Opportunity Statement<br><br>We are committed to creating an inclusive and respectful workplace. We welcome qualified applicants from diverse backgrounds and make employment decisions based on qualifications, skills, experience, and business needs, without discrimination or harassment.

Work with Us. Change the World.<br><br>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.<br><br>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.<br><br>We're one global team driven by our common purpose to deliver a better world. Join us.<br><br>Job Description<br><br>We're looking for an experienced and detail-oriented Administrative Assistant to join our dynamic team in Makkah, Saudi Arabia. In this role, you'll lead administrative operations and serve as a trusted resource to managers and project teams. You'll have the opportunity to make a meaningful impact by driving operational excellence, managing complex projects, and supporting our team's success through exceptional organizational, communication, and leadership skills. If you're someone who thrives in a collaborative environment, takes ownership of processes, and demonstrates initiative in maintaining efficiency and accuracy, we'd love to hear from you.<br><br>**Administrative & Office Support**<br><br>Provide comprehensive administrative support and mentorship to one or more managers within the office or business unit Lead the preparation, proofreading, and formatting of correspondence, forms, spreadsheets, and documents with meticulous attention to detail Manage complex calendar coordination, meeting scheduling, and travel logistics for multiple stakeholders Direct office supply inventory management and vendor relationships to optimize efficiency and cost-effectiveness Establish and organize project file systems on shared servers and systems, ensuring accessibility and compliance Lead project meetings, prepare comprehensive minutes, format documentation, and coordinate distribution to relevant stakeholders and clients Develop and format project reports and documentation, ensuring alignment with organizational standards<br><br>**Project & Financial Support**<br><br>Lead project setup initiatives and support financial task development with increased autonomy Independently manage estimate at completion (EAC) updates and change order documentation Conduct thorough project invoice reviews and ensure accurate task coding across multiple projects Take ownership of monthly progress reports and contractor estimates preparation Ensure all project components align with established procedures and standards, identifying opportunities for process improvement Support financial reconciliation and budget tracking activities<br><br>**Procurement & Compliance**<br><br>Lead procurement activities for project-related materials and manage vendor relationships strategically Drive the development and implementation of project documentation and compliance requirements Maintain and update vendor and client information in relevant systems with accuracy and timeliness Conduct qualification reviews for regularly utilized vendors and subcontractors, making recommendations Coordinate with legal and compliance teams on contract-related matters and risk mitigation Manage risk assessment documentation and approval processes independently<br><br>**Proposals & Marketing Support**<br><br>Lead proposal development activities and manage approval workflows to ensure timely delivery Provide strategic marketing assistance for proposals, including document preparation, graphics coordination, and quality assurance Develop and maintain comprehensive proposal schedules and timelines across multiple submissions Lead tender document preparation and coordination efforts Manage documentation uploads, downloads, and vendor registration in procurement systems with attention to compliance Prepare and coordinate required documentation for review and signature, ensuring accuracy and completeness<br><br>**General Responsibilities**<br><br>Utilize Microsoft Office Suite and other business software to accomplish work efficiently and train others as needed Apply professional standards, practices, and procedures in all tasks and mentor team members on best practices Manage multiple complex priorities simultaneously while maintaining accuracy and quality standards Communicate transparently with team members and stakeholders, providing proactive updates and recommendations Demonstrate flexibility and adaptability in a dynamic work environment while driving continuous improvement Contribute to a collaborative and supportive team culture through leadership and initiative Identify process inefficiencies and recommend solutions to enhance operational effectiveness<br><br>Qualifications<br><br>**Minimum Requirements:**<br><br>High School Diploma plus 3 years of relevant administrative experience, ORRelevant administrative or office management diploma plus 2 years of professional experience<br><br>**Required Skills & Competencies:**<br><br>Proficiency with Microsoft Office Suite (Word, Excel, Power Point, Outlook) Excellent written and verbal communication skills Strong organizational and time management abilities Exceptional attention to detail and accuracy Ability to multitask and prioritize effectively Professional document preparation and formatting skills Meeting coordination and minute-taking experience Customer service orientation and interpersonal skills Ability to maintain confidentiality and handle sensitive information Problem-solving mindset with a collaborative approach Demonstrated experience supporting project management or consulting environments Familiarity with project financial processes and terminology Experience with procurement systems and vendor management platforms<br><br>**Preferred Qualifications:**<br><br>Knowledge of tender documentation and proposal development processes Advanced proficiency in report writing and data analysis Experience with travel coordination and expense management Familiarity with office management software and systems Background in a corporate, engineering, or professional services environment Certification in administrative management or related field<br><br>**Desired Attributes:**<br><br>Proactive and goal-oriented approach to work Ability to work independently and as part of a team Adaptability to changing priorities and business needs Strong analytical and organizational thinking Commitment to continuous improvement and professional development Resilience and positive attitude in a fast-paced environment<br><br>Additional Information<br><br>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.<br><br>About AECOM<br><br>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.<br><br>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.<br><br>What Makes AECOM a Great Place To Work<br><br>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.<br><br>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com</span></p><br><br><br><ul><li>Notice: Know Your Rights: Workplace Discrimination is Illegal</li><li>Notice: Pay Transparency Nondiscrimination (English)</li><li>Aviso: Transparencia en el Pago No Discriminación&nbsp;(Spanish)</li></ul><br><br><p><span><b><b>Job Description:</b></b></span></p><br><br><p><b><b>Airbus US</b></b> <span>Manufacturing Facility is looking for a Tool Shop Line MFT (Manufacturing Facilitation Technician) to join our Tool shop team based in</span> <b><b>Mobile, AL.</b></b></p><br><br><br><p><span>We are seeking a detail-oriented and proactive Manufacturing Tooling Specialist (MFT) to join our production support team in Mobile, AL. In this role, you will be the primary owner of tool accountability, process improvement, and safety compliance. You will ensure that our production floor is equipped with calibrated, safe, and efficient tools while maintaining rigorous digital tracking standards.</span></p><br><br><br><p><b><b>Your working environment:</b></b></p><br><br><p><span>Nearby on ‘Airbus Way’ you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus’ strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond.</span></p><br><br><br><p><b><u>How we care for you:</u></b></p><br><br><ul><li><p><b><b>Financial Rewards: </b></b><span>Competitive base salary, incentive compensation which may participate in an Employee Stock Ownership Plan (“ESOP”).</span></p><br><br></li><li><p><b><b>Work/Life Balance:</b></b><span>Paid time off including personal time, holidays and a generous paid parental leave program.</span></p><br><br></li><li><p><b><b>Health &amp; Welfare: </b></b><span>Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages.&nbsp;</span></p><br><br></li><li><p><b><b>Individual Development: </b></b><span>Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programs and both national and international mobility.</span></p><br><br></li></ul><br><p><span>At Airbus, we support you to work, connect and collaborate more easily and accessibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.</span></p><br><br><br><p><b><b>Your Challenges:&nbsp;</b></b></p><br><br><p><b><b>Primary Responsibilities:</b></b></p><br><br><ul><li><p><span>Daily Operations &amp; Floor Management 10%</span></p><br><br></li><li><p><span>Safety &amp; Compliance: Conduct daily floor walks to identify damaged tools or safety hazards. Perform scheduled toolbox audits to ensure 5S and safety standards are met. 5%</span></p><br><br></li><li><p><span>Shift Coordination: Participate in L1 and L2 SQCDP (Safety, Quality, Cost, Delivery, People) meetings to align on production alerts and escalate immediate issues. 5%</span></p><br><br></li><li><p><span>Tool Maintenance: Manage the calibration lifecycle by identifying expiring tools, collecting them from the floor, and distributing newly calibrated replacements. 10%</span></p><br><br></li><li><p><span>Systems &amp; Inventory Tracking 10%</span></p><br><br></li><li><p><span>Data Integrity: Maintain real-time tracking of every tool movement using SAP. 10%</span></p><br><br></li><li><p><span>Software Management: Utilize TMIP, Nexcap, and MES to monitor tool data, compliance, and production disruptions. 10%</span></p><br><br></li><li><p><span>Documentation: Update inventory logs and process tool change requests via Google Drive and internal management systems. 10%</span></p><br><br></li><li><p><span>Procurement &amp; Project Support. 10%</span></p><br><br></li><li><p><span>Lifecycle Management: Track tool orders from procurement to delivery, following up on ETAs to ensure production continuity. 10%</span></p><br><br></li><li><p><span>Process Improvement: Assist in the implementation of special project tasks aimed at optimizing tool flow and floor efficiency. 10%</span></p><br><br></li><li><p><span>Other duties as assigned.</span></p><br><br></li></ul><br><p><b><b>Your boarding pass:&nbsp;</b></b></p><br><br><ul><li><p><span>Required Experience:</span></p><br><br></li><li><p><span>Professional Experience: Minimum of 2+ years experience in tool management, calibration, or quality control.</span></p><br><br></li><li><p><span>Proven ability to manage complex calibration schedules and maintain 100% tool accountability.</span></p><br><br></li><li><p><span>Technical Proficiency: Strong experience with SAP or similar ERP systems is highly preferred.</span></p><br><br></li><li><p><span>Comfortable using specialized tool management software (TMIP / Nexcap) and Google Drive.</span></p><br><br></li><li><p><span>Advanced knowledge of Google Sheets and/or MS Excel for tracking and reporting.</span></p><br><br></li><li><p><span>Communication &amp; Physical Requirements.</span></p><br><br></li><li><p><span>Effective verbal and written skills for reporting and inter-departmental coordination.</span></p><br><br></li><li><p><span>Ability to walk the production floor daily and handle tool distribution.</span></p><br><br></li></ul><br><p><br><b><b>Physical Requirements:</b></b></p><br><br><ul><li><p><b><b>Vision: </b></b><span>Able to see and read computer screens and other electronic equipment with screens, able to read documents, reports and engineering drawings.&nbsp;</span></p><br><br></li><li><p><b><b>Hearing: </b></b><span>Able to participate in conversations in person and via teleconference or phone and to hear sounds on the production floor including safety warnings or alarms.</span></p><br><br></li><li><p><b><b>Speaking: </b></b><span>Able to speak in conversations and meetings, deliver information and participate in communications.</span></p><br><br></li><li><p><b><b>Equipment Operation: </b></b><span>Able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts.</span></p><br><br></li><li><p><b><b>Carrying: </b></b><span>Able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs.</span></p><br><br></li><li><p><b><b>Lifting: </b></b><span>Able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs.&nbsp;</span></p><br><br></li><li><p><b><b>Pushing/Pulling: </b></b><span>Able to push and pull small office furniture and some equipment and tools.</span></p><br><br></li><li><p><b><b>Sitting: </b></b><span>Able to sit for long periods of time in meetings, working on the computer.</span></p><br><br></li><li><p><b><b>Squatting/Kneeling: </b></b><span>Able to squat or kneel to retrieve or replace items stored on low shelving.</span></p><br><br></li><li><p><b><b>Standing: </b></b><span>Able to stand for discussions in offices or on the production floor.</span></p><br><br></li><li><p><b><b>Travel: </b></b><span>Able to travel independently and at short notice.</span></p><br><br></li><li><p><b><b>Walking: </b></b><span>Able to walk through office and production areas including uneven surfaces.</span></p><br><br></li></ul><br><p><b><b>Take your career to a new level and apply</b><u>online</u><b> now!</b></b></p><br><br><br><p>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.</p><br><br><br><p><span><b><b><b><b>Company:</b></b></b></b></span></p><br><br>Airbus Americas, Inc.<br><p><b>Employment Type:</b></p><br><br>US - Direct Hire<br><p><b>Experience Level:</b></p><br><br>Entry Level<br><p><b>Remote Type:</b></p><br><br>On-site<br><p><b>Job Family:</b></p><br><br>Production means/Maintenance &lt;JF-MA-MN&gt;<p>------</p><br><br><p>------</p><br><br>Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.<br><p>By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.<br>Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.</p><br><br><p><span>Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to&nbsp;</span><span>emsom@airbus.com.</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>