Database Developer Jobs

Job Summary :The job holder is responsible for managing and overseeing the Gulf fixed‑income portfolio and the local and international money‑market portfolios to achieve returns aligned with approved benchmarks, while ensuring adherence to internal policies and risk frameworks, developing mechanisms to analyze investment opportunities in Gulf fixed‑income and money‑market instruments, providing investment and divestment recommendations, and developing and implementing investment strategies for both portfolios in line with the approved investment policy and strategic asset allocation. Responsibilities & Accountabilities :-Review investment recommendations and opportunities in Gulf fixed‑income markets (sukuk, bonds, treasury bills)-Meet with issuers and investment managers to assess market conditions and issuers’ creditworthiness.-Analyze and oversee yield‑curve studies and monitor yield‑curve movements.-Review investment or divestment recommendations before submitting them to authorized stakeholders and address any comments-Recommend and approve the investment of cash surpluses in money‑market instruments (deposits, structured deposits, treasury bills) in local and international markets.-Develop the investment strategy for the Gulf fixed‑income portfolio.-Review and approve rebalancing recommendations for the fixed‑income portfolio based on market changes or strategic asset allocation.-Develop the investment strategy for the money‑market portfolio.-Recommend rebalancing the money‑market portfolio based on updated liquidity forecasts for the Fund.-Oversee updates to the fixed‑income portfolio (coupons, credit‑rating changes, interest‑rate movements, benchmark performance).-Monitor portfolio performance monthly against approved benchmarks.-Approve monthly accrual‑based portfolio returns submitted by the Investment Support team.-Adhere to fixed‑income and money‑market policies, authority matrices, and operational controls to ensure risk mitigation.-Conduct periodic reviews of fixed‑income and money‑market procedures and propose updates aligned with regulatory or market developments.-Support internal and external audit processes by providing required documentation, reconciliations, and responses.-Oversee the maintenance of accurate and updated data on cash flows, fixed‑income instruments, and money‑market positions within treasury systems.-Ensure execution of system checks and reconciliations to maintain accuracy and consistency of reports.-Coordinate with technology and digital‑transformation teams to implement automation initiatives and improve reporting efficiency.-Lead coordination with Finance, Risk, Legal, and Investment Strategy & Planning teams to align investment strategies with Fund policies.-Communicate with counterparties to confirm transactions, resolve discrepancies, and ensure clarity of requirements.-Develop policies and procedures for the fixed‑income and money‑market portfolios.-Contribute to developing treasury policies and the Fund’s overall investment policies.-Identify process gaps and propose improvements to enhance fixed‑income and money‑market management efficiency.-Continuously acquire knowledge on global fixed‑income and money‑market practices, interest‑rate trends, and financial products.-Contribute to developing SOPs and training materials for the function. Job Requirements:-Education :Bachelor's degree in finance, Accounting, Economics, or Business Administration-Years of experience : Minimum of 8 years of experience in fixed‑income and money‑market operations within banks, investment firms, or sovereign funds.-Skills :Data Analysis and Reporting, Professional Guidance and Internal Advisory, Market Research and Analysis, Investment Planning and Development, Treasury and Liquidity Management, Opportunity Identification and Development, Investment Planning and Development.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We’re looking for a Customer Experience Manager to take ownership of the end-to-end customer experience for a fast-growing B2B spend-management platform serving finance teams across Saudi Arabia.<br> You’ll be responsible for making sure every customer interaction, from support tickets and calls to escalations and self-serve resources, is smooth, efficient, and consistently high-quality.<br> You’ll own the key CX metrics, improve SLAs, and turn customer feedback and recurring issues into meaningful improvements.<br> This is an operator role, not a pure people-management role.<br> You’ll be hands-on with dashboards, processes, reporting, and root-cause analysis, while working closely with Product and Engineering to improve the customer journey and build smarter, more scalable support operations.<br> If you enjoy building processes, solving problems, using data to drive decisions, and making customer experience better at scale, this role is for you.<br> Responsibilties Own day-to-day support operations across ticketing, phone, and in-app channels; manage queue health, routing, and coverage.<br> Lead, coach, and schedule the support team; run QA on ticket and call quality with a documented scorecard.<br> Own the Support SLA &amp; Escalation Matrix: First response, resolution, and escalation paths across L1/L2/L3 and third-party processors.<br> Track and drive the core CX metrics: First-response and resolution SLA attainment, call abandonment, callback compliance, awaiting-customer rate, reopened-ticket rate, CSAT.<br> Build and maintain reporting in Zoho Desk/Zoho Analytics; publish a weekly operations review with findings and actions, not just numbers.<br> Own the knowledge base, customer-facing and internal, including release-triggered updates and the content feeding the AI call agent.<br> Identify recurring ticket drivers and convert them into product fixes, automations, or self-serve content; work with Engineering and Product to close them.<br> Ensure complaint handling meets SAMA requirements, including complaint logging, response timelines, and escalation/disclosure obligations.<br> Manage escalations end-to-end, including card, transaction, and processor-side issues requiring third-party coordination.<br> Drive automation of manual support workflows (macros, auto-assignment, classification, n8n-style integrations).<br> 5+ years in customer support/experience, with at least 2 years managing a team.<br> Experience in fintech, banking, payments, or SaaS; exposure to a regulated environment strongly preferred.<br> Hands-on with a modern helpdesk platform (Zoho Desk, Zendesk, Freshdesk, Intercom) including SLA configuration, workflows, and reporting.<br> Comfortable working with data, able to build dashboards, interrogate numbers, and defend a recommendation.<br> SQL is a plus.<br> Strong process-writing ability: SOPs, escalation matrices, and policy documents.<br> Fluent Arabic and English, written and spoken.<br> Saudi nationality.<br> Onsite position Nice to have Familiarity with card issuing/processing concepts (authorisations, declines, chargebacks, 3DS).<br> Experience with SAMA consumer-protection or complaint-handling requirements.<br> Experience deploying AI/automation in a support function.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Come help organizations be their best, while you reach new heights with a team that has your back.<br>Meet the Team<br>Join Splunk’s regional sales team focused on the Saudi Arabia market, with a primary focus on Public Sector accounts. The team helps large organizations adopt enterprise data management software solutions that support IT systems, infrastructure, application management, security, and analytics needs. You will work closely with sales engineering, in-house Splunk teams, partner services resources, alliances, and both international and domestic colleagues. This is an exciting opportunity to contribute to a growing business, expand customer value, and build success in a fast-moving enterprise software environment.<br><b>Your Impact</b><br>Drive license sales, support, and service revenue across Public Sector accounts in Saudi Arabia. Build account plans and manage opportunities to increase account penetration and customer value. Negotiate pricing and business terms with large enterprises by clearly demonstrating value and return on investment. Collaborate with partners, alliances, sales engineering, and internal teams to maximize deal effectiveness and expand deal size. Provide timely market and customer insights to product management, marketing, and other corporate functions.<br>Minimum Qualifications<br><ul><li>Extensive enterprise software sales experience with large Public Sector accounts in Saudi Arabia.</li><li>Experience selling software in IT systems, enterprise or infrastructure management, application development and management, security, and/or analytics.</li><li>Experience using CRM systems, such as Salesforce.</li><li>Track record of success with prospects and customers in a defined territory.</li><li>Experience applying a structured sales methodology and sales process.</li></ul><br><b>Preferred Qualifications</b><br><ul><li>Ability to grow and scale with a fast-growing company.</li><li>Strong executive presence and ability to engage senior customer stakeholders.</li><li>Ability to make accurate forecasting commitments.</li><li>Strong written, presentation, and relationship-building skills.</li><li>Comfortable working independently and remotely from team members and corporate offices.</li></ul><br><br>Why Cisco?&nbsp;<p>At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.</p><br><br><p>Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.&nbsp;</p><br><br><p>We are Cisco, and our power starts with you.&nbsp;</p><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h3 >About the Role</h3> <p >The National Medical Care Company (Care) is seeking a dedicated <strong >Medical Secretary</strong> to provide comprehensive administrative and secretarial support to a Business Unit Medical Director. This full-time position, based in Riyadh, involves managing confidential information, overseeing administrative support staff as required, and contributing to the delivery of high-quality patient care within NMC Hospitals and Clinics.</p> <h3 >Core Secretarial Duties</h3> <ul > <li >Perform responsible and confidential administrative and secretarial duties for the Medical Director.</li> <li >Prepare letters, which may be composed or compiled based on personal knowledge of the subject matter.</li> <li >Direct mail to other staff members for action, as instructed or in accordance with precedent.</li> <li >Arrange and schedule appointments for Executive Directors, including interviewing callers and making proper referrals.</li> <li >Prepare materials and make arrangements for meetings as required.</li> <li >Study received reports, compare them with previous data, and bring significant items, changes, errors, or omissions to the Medical Director's attention.</li> <li >Maintain up-to-date management manuals, directives, and organizational charts for the executive, keeping them informed of changes.</li> <li >Set up and maintain office files, ensuring correspondence and reports are readily available for reference and efficient operation.</li> <li >Take and transcribe dictation, type documents, and maintain office records.</li> <li >Answer the telephone and reply to questions in accordance with general instructions or refer calls to appropriate staff members.</li> </ul> <h3 >Administrative and Financial Management</h3> <ul > <li >Assist in departmental budget preparation by gathering data for projections, performing routine mathematical calculations, and typing budget documents.</li> <li >Maintain records of subsequent budgetary expenditures.</li> <li >Perform purchasing tasks for the department, including contacting vendors, preparing requisitions, approving invoices for payment, and maintaining purchase records.</li> <li >Prepare special and recurring reports for the Business Unit Medical Director by gathering data from various sources/departments.</li> <li >Answer general inquiries from the public and other department executives/staff regarding departmental policies, practices, and procedures.</li> <li >Maintain departmental petty cash records and may review, record, and deposit checks and other payments received, reporting to the Business Unit Medical Director.</li> <li >Maintain a variety of logs and files related to budgets, accounts payable, purchasing, and payroll for the department.</li> </ul> <h3 >Office and Personnel Coordination</h3> <ul > <li >Perform personnel tasks for the department, such as maintaining personnel files for staff and Directors under the Business Unit Medical Director.</li> <li >May exercise administrative supervision over staff by coordinating work assignments.</li> <li >Schedule the use of meeting rooms and other office space for use by the public, attorneys, and other hospital/departmental staff.</li> <li >Perform other applicable tasks and duties assigned within the realm of the employee's knowledge, skills, and abilities.</li> </ul> <h3 >Candidate Profile</h3> <p >The ideal candidate will possess <strong >5 to 10 years of relevant experience</strong> in an administrative or secretarial role, preferably within a medical or healthcare environment. Strong organizational skills, attention to detail, and the ability to manage confidential information are essential for success in this position.</p> <h3 >Work Environment</h3> <p >This is a full-time position based in Riyadh, Saudi Arabia, offering an opportunity to contribute to a leading medical care provider. The role operates within a dynamic healthcare setting, supporting the administrative functions vital to patient care and operational efficiency.</p>

<h3 >About Cengage</h3> <p >At Cengage, employees directly contribute to helping learners worldwide discover the power and joy of learning. The company is united by a shared purpose: driving innovation that assists millions of learners in improving their lives and achieving their dreams through education.</p> <h3 >Role Summary: Sales Executive, K12 and ELT - KSA</h3> <p >The Sales Executive, K12 and ELT for Saudi Arabia will be responsible for achieving revenue targets within a defined territory. This involves developing and maintaining sales to key primary K12 and ELT accounts, showcasing all applicable digital and print products and solutions. The ideal candidate will be based in Riyadh, KSA, with Dubai, UAE, also considered as a potential base location.</p> <h3 >Key Responsibilities</h3> <ul > <li >Visit primary K12/ELT educational institutions within the assigned territory to present applicable products and solutions in both digital and print formats.</li> <li >Lead and support existing distribution channels, and identify and advise on new channels to grow print and digital sales in designated markets.</li> <li >Identify new key accounts and business opportunities that lead to product adoption and retention.</li> <li >Collaborate with clients and distributors to capture and manage data for NGL/Cengage digital enrollment platforms promptly, ensuring timely service delivery.</li> <li >Achieve required daily and weekly call rates.</li> <li >Maintain up-to-date customer contact and activity data on Cengage CRM daily.</li> <li >Utilize CRM and market data to coordinate calling routes, enhancing effective time and resource management.</li> <li >Collaborate with essential resellers, bookstores, and distributors, promoting new products and providing vital training.</li> <li >Arrange, prepare, and deliver presentations to key contacts or decision-makers as required.</li> <li >Identify significant new business and adoption opportunities, planning strategies and tactics to secure business.</li> <li >Pursue all editorial leads and pass them on to the relevant editor or marketing manager.</li> <li >Monitor competitor activity across the region, including key adoption activity, sales strategies, and personnel.</li> <li >Communicate effectively with the Head of Sales on territory activities, key issues or opportunities, and competition through comprehensive and punctual monthly reporting.</li> <li >Efficiently supervise all spending aspects in accordance with company regulations.</li> </ul> <h3 >Company Profile</h3> <p >Cengage is a global education technology company serving millions of learners. It provides affordable, quality digital products and services designed to equip students with the skills and competencies needed for job readiness. For over 100 years, Cengage has fostered learning with trusted, engaging content and integrated digital platforms. The company serves higher education, workforce skills, secondary education, English language teaching, and research markets worldwide, supporting learners through scalable technology like MindTap and Cengage Unlimited.</p> <h3 >Diversity and Inclusion at Cengage</h3> <p >Cengage is committed to working with broad talent pools to attract and hire qualified individuals. Job applicants are considered regardless of any classification protected by applicable federal, state, provincial, or local laws. Cengage is also dedicated to providing reasonable accommodations for qualified individuals with disabilities, including during the job application process. Applicants with a disability requiring reasonable accommodation should contact a@***************************.</p> <h3 >Application Information</h3> <p >We invite qualified candidates to apply for this position.</p>

<p>The Surveyor will be responsible for carrying out all surveying activities related to bridge and infrastructure construction works on the Projects. The role involves providing accurate site measurements, setting out works, verifying construction alignment and levels, conducting as-built surveys, and supporting project teams to ensure all works are executed in accordance with approved drawings, specifications, and project requirements.</p><p>Your role</p><p>Surveying &amp; Setting Out</p><ul><li>Perform site surveys, control point establishment, and setting out for bridge and infrastructure works.</li><li>Conduct horizontal and vertical alignment checks for bridges, roads, retaining walls, culverts, and associated structures.</li><li>Set out foundations, pile locations, abutments, piers, bridge decks, utility corridors, and roadway elements.</li><li>Verify coordinates, levels, dimensions, and structural positioning before and during construction activities.</li><li>Ensure survey control networks are maintained throughout the project lifecycle.</li></ul><p>Construction Support</p><ul><li>Provide survey support to construction, engineering, and quality teams.</li><li>Monitor construction tolerances and ensure compliance with approved design requirements.</li><li>Assist in resolving field measurement discrepancies and coordinate with design and site teams.</li><li>Prepare and validate as-built surveys for completed construction works.</li><li>Support progress measurement and quantity verification activities.</li></ul><p>Quality &amp; Compliance</p><ul><li>Ensure all surveying activities comply with project specifications, client requirements, and industry standards.</li><li>Maintain accurate survey records, reports, and documentation.</li><li>Verify contractor survey submissions and provide technical recommendations as required.</li><li>Support quality inspections and audits related to survey activities.</li></ul><p>Technology &amp; Data Management</p><ul><li>Operate and maintain survey equipment including: Total Stations GPS/GNSS Systems Digital Levels Laser Scanners (where applicable)</li><li>Process field survey data and produce survey reports, drawings, and coordinate files.</li><li>Utilize survey software and CAD platforms for data analysis and reporting.</li><li>Ensure integrity and accuracy of all survey information generated on site.</li></ul><p>Health, Safety &amp; Environmental Compliance</p><ul><li>Adhere to all project HSE requirements and safe working practices.</li><li>Participate in toolbox talks, safety briefings, and project safety initiatives.</li><li>Ensure surveying operations are conducted safely in active construction environments.</li></ul><p>Rewards &amp; benefits</p><p>Explore the rewards and benefits that help you thrive at every stage of your life and your career. This includes:</p><ul><li>Tax-free salary.</li><li>Life insurance coverage.</li><li>Medical insurance.</li><li>Annual leave balance.</li><li>Company gratuity scheme.</li><li>Discretionary bonus program.</li><li>Annual flight contribution.</li><li>Transportation &amp; housing allowances.</li><li>Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.</li></ul><p>Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.</p><p><strong>Desired Candidate Profile</strong></p><div>Diploma or Bachelor's Degree in Surveying, Geomatics, Civil Engineering, or a related discipline. Professional surveying certification or registration is preferred. Minimum 5-10 years of surveying experience within major civil infrastructure projects. Minimum 3 years of dedicated bridge construction experience. Previous experience on GCC or KSA projects is highly desirable. Experience working with international consultants, contractors, or government infrastructure projects is preferred. Strong understanding of bridge geometry, structural alignment, and construction tolerances. Ability to interpret engineering drawings, IFC drawings, and survey control data. Strong knowledge of infrastructure construction methodologies. Excellent attention to detail and accuracy. Strong analytical and problem-solving skills. Effective communication and coordination abilities. Ability to work collaboratively with multidisciplinary project teams. Strong organizational and reporting skills. Ability to work under pressure and meet project deadlines.</div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Draftsman develops and plans drawings and sketches using AutoCAD software. The role prepares visual depiction of a product to be manufactured, prepares production drawing, shop drawing, JO, AS built drawings, etc. as per site measurement and coordination.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Work within project timelines to deliver drawings and designs on schedule.</p><br> <p>Address design challenges and propose solutions to ensure functionality and manufacturability.</p><br> <p>Consider cost implications in the selection of materials and components.</p><br> <p>Effectively communicate design ideas and changes with the design team and other stakeholders.</p><br> <p>Create architectural drawings for buildings or structures, including floor plans and elevations.</p><br> <p>Provide detailed drawings for electrical or mechanical components, incorporating technical specifications, as relevant.</p><br> <p>Create as-built drawings to reflect the final state of a project for documentation purposes.</p><br> <p>Coordinate with contractors to ensure construction aligns with technical drawings.</p><br> <p>Ensure designs comply with relevant building codes, standards, and regulations.</p><br> <p>Present design concepts and technical drawings to project teams or clients as needed.</p><br> <p>Maintain an organized system for storing and retrieving technical drawings and design documents.</p><br> <p>Coordinates and oversees all onsite material testing, ensure that all such testing with spec and codes.</p><br> <p>Ensures weekly report detailing exact progress of all material requirements and areas of concern/delay.</p><br> <p>Ensures all shop drawings are prepared accurately followed by all as-built drawings.</p><br> <p>Close out technical submittals to be made available.</p><br> <p>Closes out material submittals to be made available and ensures that during the course of the Project, all required material submittals required for close out are prepared in advance.</p><br> <p>Leads and support teams in enhancing the competencies through facilitating effective coaching and mentoring.</p><br> <p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Proficiency in financial analysis techniques to assess project costs, analyze budget variances, and identify trends, supporting informed decision-making and cost optimization strategies.</p><br> <p>Knowledge of budgeting principles and techniques to develop, monitor, and manage project budgets effectively, ensuring accurate financial planning and allocation of resources.</p><br> <p> Understanding of accounting principles and practices, including cost accounting methods and financial reporting standards, to maintain accurate financial records and prepare financial statements.</p><br> <p>Strong data analysis skills to collect, organize, and analyze financial data from various sources, identifying patterns, trends, and anomalies to inform cost control measures and strategic planning.</p><br> <p>Effective communication skills to collaborate with project managers, stakeholders, and team members, conveying financial information clearly, presenting analysis findings, and providing recommendations for cost management and optimization.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Resilience<br>AI Fluency<br>Quality<br>Leadership<br>Construction design Software L2<br>QA/QC L2<br>Value Engineering L2<br>Drawings/Specifications L2<br>Agility<br>HSE L2<br><br><br><u><b>Education</b></u> <br>Certificate in AutoCAD or any related field<br>Bachelor's Degree in Architecture or Interior Design<br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p><strong>Job Overview</strong></p><p>We are seeking an accomplished Business &amp; Sales Manager to lead strategic growth initiatives, nurture high-value client relationships, and drive revenue in the Jubail region of Saudi Arabia.&nbsp;</p><p>This freelance/project-based role requires a dynamic, results-oriented executive with a strong background in business development, sales operations, and cross-functional leadership.&nbsp;</p><p>The ideal candidate will combine strategic vision with hands-on execution, delivering measurable outcomes in a fast-paced, market-driven environment.</p><p>&nbsp;</p><p><strong>About the Company</strong></p><p>Our client is a forward-thinking organization operating across regional markets, delivering innovative solutions and services to a diverse client base.&nbsp;</p><p>The company prioritizes entrepreneurial spirit, data-driven decision-making, and stakeholder collaboration to achieve sustainable growth and competitive advantage.</p><p>&nbsp;</p><p><strong>Key Responsibilities and Duties</strong></p><ul><li>Develop and execute comprehensive sales strategies to achieve and exceed revenue targets within the Jubail region and adjacent markets.</li><li>Identify, qualify, and pursue new business opportunities through multi-channel approaches including direct sales, partnerships, and channel programs.</li><li>Lead end-to-end sales cycles from prospecting to contract closure, including proposal development and negotiating terms with executive-level stakeholders.</li><li>Build and maintain strong relationships with existing clients, ensuring high levels of satisfaction, retention, and expansion opportunities.</li><li>Collaborate with product, marketing, and operations teams to align offerings with market needs and create compelling value propositions.</li><li>Forecast, track, and report on sales performance, pipeline health, and market intelligence; provide insights to inform strategic decisions.</li><li>Monitor competitive landscape and market trends to identify threats and opportunities; adjust strategies accordingly.</li><li>Lead, mentor, and coordinate cross-functional teams to deliver on commitments and ensure superior client delivery.</li><li>Develop pricing models, contract terms, and incentive structures that optimize profitability while remaining competitive.</li><li>Represent the company at industry events, conferences, and client meetings to enhance brand presence and network with key decision-makers.</li></ul><p>&nbsp;</p><p><strong>Qualifications and Requirements</strong></p><ul><li>Bachelor’s degree in Business, Marketing, Engineering, or related field; advanced degrees or relevant certifications are a plus.</li><li>Executive-level leadership experience with a minimum of 5+ years in business development, sales management, or a similar role; experience within Saudi Arabia, particularly in Jubail, is highly preferred.</li><li>Proven track record of achieving revenue growth, negotiating complex deals, and managing large client accounts.</li><li>Strong understanding of B2B sales processes, customer lifecycle management, and CRM tools (e.g., Salesforce, HubSpot).</li><li>Excellent communication, presentation, and interpersonal skills with the ability to influence at the C-suite level.</li><li>Strategic thinker with analytical abilities to interpret market data, create actionable plans, and measure outcomes.</li><li>Ability to work independently in a freelance/project-based setting while coordinating with internal teams and external partners.</li><li>Legal eligibility to work in Saudi Arabia and willingness to travel as required within the region.</li></ul><p>&nbsp;</p><p><strong>Required Skills</strong></p><ul><li>Strategic Planning and Execution</li><li>Key Account Management</li><li>Negotiation and Deal Closure</li><li>Market Research and Competitive Analysis</li><li>Sales Forecasting and CRM Management</li><li>Cross-functional Collaboration</li><li>Communication and Presentation</li><li>Leadership and Team Mentoring</li></ul><p>&nbsp;</p><p><strong>Benefits and Perks</strong></p><ul><li>Competitive freelance/project-based compensation with performance incentives</li><li>Flexible work arrangements and autonomy in role ownership</li><li>Opportunities for professional development and exposure to regional markets</li><li>Network access to senior leadership and industry partners</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span >The Workplace Coordinator provides general office and facilities support with a variety of activities, audits and workspace-related tasks, exhibiting strong customer relationship/communication skills. Single point of contact for landlord queries and escalations. Successfully coordinates the resolution of problems associated with all building services including but not limited to small projects, working with vendors, workspace resources, as well as interior and exterior furnishings, fixtures and equipment. The Facilities Coordinator is responsible for representing the client and JLL in the local and regional business and real estate community.</span></p><p>Workplace Management</p><ul><li>Administration and monitoring of general maintenance within the facility</li><li>Coordinate service visits with property management representatives and vendors</li><li>Provides hospitality and support for guests, visitors, and employees at client location</li><li>Resolves problems associated with all building services including janitorial, conference rooms, workstation as well as interior and exterior furnishings, fixtures and equipment, printers and meal/snack service</li><li>Assist with the coordination and scheduling of maintenance activities to ensure completion within the defined Service Level Agreement (SLA)</li><li>Works with all internal departments such as IT, Security, .</li><li>Detailed inspections to discover all issues and assign tickets</li><li>Proactive in finding improvements and following through on a plan to complete</li><li>Identify costs saving ideas on a monthly basis</li><li>Coordinates special events in support of client or CRE</li></ul><p>Vendor and Supplier Management</p><ul><li>Manage Facilities contracts on behalf of the client as managing agent</li><li>Coordinate discussions with selected vendors or suppliers regarding goal setting, performance criteria, and performance review</li></ul><p>Relationship Management</p><ul><li>Single point of contact for all landlord queries and escalations</li><li>Local point of contact with client's IT team</li><li>Local contact with the data centre providers HVAC, UPS, Communications</li><li>Local contact with security, provide print login credentials</li></ul><p>Account Performance</p><ul><li>Develop and maintain strong and healthy relationships with the client and landlord</li><li>Ensure client satisfaction with delivery of facility management services and provide a lead role in monitoring and increasing customer satisfaction</li></ul><p>Administration and monitoring of general maintenance within the facility</p><p>Provides hospitality and support for guests, visitors, and employees at client location</p><p>Resolves problems associated with all building services including janitorial, conference rooms, workstation as well as interior and exterior furnishings, fixtures and equipment, printers and meal/snack service</p><p>Assist with the coordination and scheduling of maintenance activities to ensure completion within the defined Service Level Agreement (SLA)</p><p>Detailed inspections to discover all issues and assign tickets</p><p>Proactive in finding improvements and following through on a plan to complete</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Excellent interpersonal, communication and organisational skills</li><li>Outstanding customer service skills,</li><li>Ability to work independently and part of a remote team</li><li>Ability to multitask and work without direct supervision</li><li>Always maintain professionalism</li><li>Proficient in MS Office and possess excellent written and verbal communication skills</li><li>Strong communicator</li><li>Passion for quality</li><li>Self-motivated; confident &amp; energetic - excellent time keeper</li><li>Able to work independently and use own initiative</li><li>Ability to operate in a fast-paced environment</li><li>Flexible</li><li>Exhibits honesty &amp; trustworthiness, open to new ideas &amp; willing to challenge status quo</li><li>Fluent in French and English (written and verbal)</li><li>At least 2 years experience working in facilities/property management or a related field</li><li>Knowledge of real estate, telecommunications, furniture, accounting and building systems</li><li>Excellent organisational skills</li><li>Strong interpersonal skills with training experience to guide multi-functional teams</li><li>Excellent PC skills, proficient in Microsoft Word and Excel</li><li>Interest in continuous improvement and development of new technologies</li><li>Hospitality Backgrounds is a plus</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Purpose of Job The job holder is responsible for managing Communication Research and Analysis function including data collection, analysis, communications and marketing planning, performance management, and reporting to promote awareness of ZATCA and its services, participation, and engagement.</p><p>Job Details</p><p>Strategy and Planning Contribute to the development of Awareness business plan ensuring alignment with ZATCA strategy Develop the operational plan for Communication Research and Analysis in line with Awareness business plan and Corporate Communications &amp; Awareness strategic plan Implement plans and provide input to enable achievement of Communication Research and Analysis goals that support ZATCA s overall strategic plans Budget Management Discuss Communication Research and Analysis budgeting requirements with top management and provide input to the budgeting process Ensure effective utilization of Communication Research and Analysis budget, and report accurately on progress made and challenges encountered Investigate and propose implementing initiatives that result in positive financial impact for Communication Research and Analysis and mitigates financial and operational risks Data Collection and Analysis Manage research and benchmarking studies locally and globally to identify the latest trends and best practices in communication strategy that can be applied to enhance communications tools, strategies and performance in promoting in the best way awareness and communication campaigns Manage research and benchmarking of best practices to study target customer segments and behaviours to support the development of ZATCA s marketing strategy Manage evaluation and analytical studies using new tools to support decision-makers in new approaches, campaigns launching, regulations Identify certifications and prestigious awards that are viable of acquiring at ZATCA and manage the application process Planning, Performance Management and Reporting Manage the development of communication strategy and initiatives in line with ZATCA overall strategy and objectives based on best practices and internal needs Manage the development of annual plans related to advertisement and marketing campaign activities including objectives, implementation roadmaps, calendar, and target audience and manage launching and implementation Manage the development of marketing strategy, approach, initiatives, policies and processes in line with ZATCA s overarching strategy and objectives based on best practices and internal needs Set KPIs to monitor the performance of communication activities across ZATCA and secure achievement of communication and marketing goals Monitor the execution of communication strategy, evaluate and assess continuously the performance and effectiveness of communication and marketing campaigns, events and workshops across all social media platforms against pre-set KPIs, identify gaps, and enforce improvements and corrective actions Identify potential media crisis and risks, and manage the development of rapid plans in coordination with relevant functions to handle arising media crises Ensure timely and effective resolution of identified discrepancies, media crises, and corrective actions implementation Submit personalities analysis reports about the attendees before the Governor s receptions, ceremonies, and visits Provide sentiment analysis for announcements and new regulations presenting opinions, feedback, and attitude towards them Enhance internal and external communication through gathering and analyzing data across different channels</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor degree in Communications, Marketing, or equivalent is required</li><li>Master degree in Communications, Marketing, or equivalent is preferred</li><li>An optimal of 8 years of relevant experience, with a preferred 3 years of experience in managerial level</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>This role will strategically manage and oversee all corporate finance functions in KSA, with a primary focus on in-house taxation compliance, planning, and optimization, thereby reducing outsourced financial service costs. This role will also encompass critical operational finance oversight, providing financial leadership and support to hotels, driving process improvements, and championing financial system transformation to enhance efficiency and control across the organization.</p><p><strong>Taxation Management:</strong> Lead and manage the in-house preparation, review, and timely submission of all corporate tax-related filings, including Withholding Tax declarations, corporate income tax returns, and transfer pricing documentation, in adherence to Saudi Arabian tax laws and regulations. Collaborate closely with external audit firms on all tax-related matters, providing necessary documentation, explanations, and support during tax audits and reviews. Conduct regular reviews of tax exposure and identify opportunities for tax optimization and compliance improvement. Develop and maintain robust internal controls and processes to ensure accurate tax accounting and reporting. From Year 2 Onwards: Take ownership of the preparation and submission of Value Added Tax (VAT) returns, ensuring accuracy and compliance.</p><p><strong>Financial Statement Preparation &amp; Audit Support:</strong> Actively participate in the preparation and review of corporate financial statements, ensuring accuracy, completeness, and compliance with relevant accounting standards. Serve as a key point of contact for external auditors during year-end audits, providing all required financial data, schedules, and explanations to facilitate a smooth and efficient audit process. Ensure timely resolution of audit queries and implementation of auditor recommendations related to financial reporting and controls.</p><p><strong>Operational Finance Hotel Performance Review &amp; Support:</strong> Conduct regular visits to hotels (as per a defined schedule) to review financial performance, identify variances, and provide actionable insights to hotel management. Monitor KPIs and work with hotel teams to develop and implement strategies for improvement. Provide guidance and support to hotel finance teams on accounting policies, procedures, and financial best practices</p><p><strong>Financial System Transformation &amp; Process Improvement:</strong> Act as the primary champion and subject matter expert for financial system transformation initiatives across the organization. Lead or support the deployment of new financial systems and modules at the hotel and corporate levels, ensuring successful integration and user adoption. Review and optimize existing financial processes, such as credit card reconciliation, balance sheet reconciliation, and workflow management, identifying opportunities for automation, efficiency gains, and enhanced control.</p><p><strong>Internal Control &amp; Compliance:</strong> Ensure adherence to company financial policies, procedures, and internal controls at both corporate and hotel levels. Identify control weaknesses and recommend corrective actions based on the Level 2 controls and Focus Audit</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Finance or Accounting (required).</li><li>Valid SOCPA registration.</li><li>Minimum 2 years of hotel finance experience, preferably in a Financial Accountant role.</li><li>Strong understanding of hotel finance operations and accounting processes.</li><li>Saudi national.</li><li>Knowledge of Saudi tax regulations, including VAT, Withholding Tax (WHT), Transfer Pricing, and ZATCA compliance.</li><li>Proficient in Microsoft Excel and ERP/accounting systems such as Oracle and SunSystems.</li><li>Strong analytical, problem-solving, and organizational skills.</li><li>Excellent written and verbal communication skills.</li><li>Detail-oriented, proactive, and able to work independently as well as collaboratively.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary We are seeking an experienced HR Operations Manager to lead and oversee all Human Resources operations while ensuring full compliance with company policies, Saudi labor laws, and government regulations.<br> The successful candidate will manage the end-to-end employee lifecycle, oversee HR systems and processes, ensure compliance with Qiwa , Mudad , GOSI , Hadaf (HRDF) , and Saudization (Nitaqat) requirements, and drive operational excellence across the HR function.<br> Key ResponsibilitiesHR Operations Lead and manage the day-to-day HR operations, ensuring efficient, accurate, and compliant HR service delivery.<br> Oversee the full employee lifecycle, including onboarding, contract management, employee records, transfers, promotions, leave administration, and offboarding.<br> Develop, implement, and continuously improve HR policies, procedures, and operational workflows.<br> Ensure accurate maintenance of employee files, HR documentation, and confidential personnel records.<br> Supervise HR Operations staff and provide coaching, performance management, and professional development.<br> Government Platforms &amp; Compliance Manage all activities related to Qiwa , including employment contracts, employee transfers, work permits, establishment management, and compliance with Ministry of Human Resources regulations.<br> Oversee payroll processing and Wage Protection System (WPS) compliance through Mudad , ensuring timely salary processing and reporting.<br> Manage employee registration and compliance with GOSI , including new registrations, updates, and end-of-service processing.<br> Coordinate with Hadaf (HRDF) for wage support programs, training initiatives, and employer incentives.<br> Develop and monitor Saudization (Nitaqat) strategies to achieve and maintain required localization targets.<br> Monitor changes in Saudi labor regulations and ensure organizational compliance.<br> Coordinate with government authorities regarding inspections, audits, and regulatory requirements.<br> Payroll &amp; Employee Services Oversee payroll preparation and validation in coordination with Finance.<br> Ensure accurate processing of employee benefits, allowances, leave balances, overtime, and end-of-service benefits.<br> Resolve payroll discrepancies and employee inquiries in a timely manner.<br> Monitor attendance, leave management, and HR operational KPIs.<br> Employee Relations Manage employee relations issues, disciplinary actions, grievances, and investigations in accordance with company policies and Saudi Labor Law.<br> Support department managers with HR guidance and operational best practices.<br> Promote employee engagement and continuous improvement initiatives.<br> Reporting &amp; HR Systems Manage HR Information Systems (HRIS) and ensure data integrity.<br> Prepare HR dashboards and reports covering headcount, turnover, Saudization, payroll, recruitment, compliance, and workforce analytics.<br> Maintain accurate documentation to support internal and external audits.<br> Qualifications Bachelor's degree in Human Resources, Business Administration, Management, or a related field.<br> Minimum 8 + years of progressive HR experience, including 5+ years in an HR Operations management role.<br> Strong knowledge of Saudi Labor Law and HR best practices.<br> Extensive experience using Qiwa, Mudad, GOSI, Hadaf (HRDF), Muqeem, Absher Business, and other government HR platforms.<br> Professional HR certification such as SHRM-CP/SHRM-SCP, PHR/SPHR, or CIPD is preferred.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Decima International is a professional services company, providing project management and controls services to clients in the United States and the Middle East. Our mission is to become the premier professional services provider across all industry sectors we are engaged in. To accomplish this, Decima International’s founders established a simple yet powerful formula:</p><br><p>Approach each client engagement as a&amp;nbsp;<strong>partnership</strong>, create an environment that attracts the&amp;nbsp;<strong>most talented professionals</strong>&amp;nbsp;and allows them to flourish, and regulate&amp;nbsp;<strong>growth</strong>&amp;nbsp;to maintain&amp;nbsp;<strong>excellence</strong>&amp;nbsp;in our service standards.</p><br><br><p>If you are interested in a long and rewarding career working with high-profile clients on some of the most challenging projects in the world, then Decima is where you belong. At Decima, you will be able to explore incredible growth and professional development opportunities.</p><br><p>We are seeking an accomplished and highly motivated <strong>Project Lead</strong> to lead a multidisciplinary team of engineers performing comprehensive technical reviews of Standard Operating Procedures (SOPs), Emergency Operating Procedures (EOPs), and Method of Procedures (MOPs) for mission-critical data center facilities in the Kingdom of Saudi Arabia.</p><br><p>The Project Lead will serve as the primary technical and project coordination lead, ensuring that procedure reviews are completed on schedule, meet client expectations, and comply with applicable Saudi Arabian regulations, client standards, and industry best practices.</p><br><p>The ideal candidate will have extensive experience supporting mission-critical facilities, data center operations, commissioning, facility engineering, operational readiness, or critical infrastructure, with the ability to lead technical teams and manage complex deliverables in a fast-paced client environment.</p><br><p>You will play a key role in ensuring the safe, reliable, and compliant operation of mission-critical facilities by overseeing procedure reviews, coordinating technical resources, resolving issues, managing deliverables, and serving as the primary interface with client stakeholders.</p><br><p><strong>&amp;nbsp;</strong></p><br><p><strong>&amp;nbsp;</strong></p><br><p><strong>RESPONSIBILITIES</strong></p><br><ul><li>Lead and coordinate a multidisciplinary team of Mechanical, Electrical, and Safety Engineers performing reviews of SOPs, EOPs, and MOPs for mission-critical data center facilities.</li><li>Develop project execution plans, schedules, resource assignments, deliverable trackers, and reporting tools to ensure effective project delivery.</li><li>Monitor project progress, track milestones, manage priorities, and ensure client commitments are achieved on time and to the required quality standards.</li><li>Identify project risks, technical issues, resource constraints, and schedule challenges, and develop mitigation strategies to ensure delivery objectives are maintained.</li><li>Facilitate regular project meetings with internal teams, engineering staff, leadership, and client representatives.</li><li>Serve as the primary point of contact for assigned projects, coordinating technical meetings with client operations, engineering, and facility management teams.</li><li>Provide technical guidance during the review of SOPs, EOPs, and MOPs to ensure procedures are accurate, practical, safe, and aligned with operational requirements.</li><li>Ensure procedures accurately reflect current facility configurations, operating philosophies, system redundancies, and site-specific requirements.</li><li>Review engineering comments and recommendations for technical accuracy, consistency, completeness, and alignment with review criteria.</li><li>Resolve technical conflicts and ensure standardized application of review methodologies across all facilities and disciplines.</li><li>Perform final quality reviews of deliverables before client submission, ensuring comments, revisions, and technical recommendations are properly addressed.</li><li>Ensure reviewed procedures support the safe and reliable operation of mission-critical infrastructure, including medium- and low-voltage electrical distribution, utility service and switching, UPS systems, standby generators, Automatic Transfer Switches (ATS), chilled water systems, cooling towers, Computer Room Air Handlers (CRAH), pumps, valves, Building Management Systems (BMS), and Electrical Power Monitoring Systems (EPMS).</li><li>Verify procedures appropriately address Lockout/Tagout (LOTO), Permit-to-Work requirements, Personal Protective Equipment (PPE), electrical safety, arc flash hazards, isolation and verification requirements, emergency response procedures, and operational risk mitigation.</li><li>Ensure procedure reviews comply with Saudi Arabian regulatory requirements, client standards, and applicable international codes and standards adopted by the project.</li><li>Establish quality review processes for project deliverables, ensuring document revisions are properly controlled, traceable, and aligned with client expectations.</li><li>Monitor review quality, provide coaching to engineering staff, and support continuous improvement of technical review methodologies and standards.</li><li>Present review findings, technical recommendations, project updates, risks, and deliverable status to client stakeholders and project leadership.</li><li>Support the resolution of client comments and facilitate the final acceptance of the document.</li><li>Assign workloads, monitor team performance, provide technical leadership and mentorship, and promote collaboration, accountability, safety, and operational excellence.</li><li>Perform other related duties as required and assigned.</li></ul><p><strong>QUALIFICATIONS</strong></p><br><p><strong>Required qualifications:</strong></p><br><ul><li>10+ years of experience supporting mission-critical facilities, data center operations, commissioning, facility engineering, operational readiness, critical infrastructure, or related technical environments.</li><li>5+ years of project management, program management, or technical team leadership experience leading complex engineering or operations projects.</li><li>Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or a related engineering discipline.</li><li>Demonstrated experience reviewing, developing, approving, or managing SOPs, EOPs, and MOPs for mission-critical or critical infrastructure facilities.</li><li>Strong operational knowledge of mission-critical electrical and mechanical systems, including electrical distribution, switching, UPS systems, standby generators, ATS, chilled water systems, cooling towers, CRAH units, pumps, valves, BMS, and EPMS.</li><li>Experience leading multidisciplinary engineering teams and coordinating technical deliverables across mechanical, electrical, safety, operations, and facility management disciplines.</li><li>Strong understanding of mission-critical facility operations, maintenance strategies, operational risk management, and system redundancy principles.</li><li>Working knowledge of safety and operational requirements, including LOTO, Permit-to-Work, PPE, electrical safety, arc flash hazards, isolation procedures, emergency response, and operational risk mitigation.</li><li>Familiarity with applicable mission-critical industry standards, codes, and operational best practices, including ASHRAE, NFPA, ISO, IEC, Uptime Institute Tier Standards, TIA-942, BICSI, and applicable international building, fire, energy, and local authority requirements.</li><li>Ability to review complex operational procedures, identify gaps or risks, and provide clear technical recommendations.</li><li>Strong project planning, coordination, organizational, and reporting skills.</li><li>Excellent communication and stakeholder management skills with the ability to engage client representatives, leadership, technical teams, and facility operations teams.</li><li>Ability to manage multiple priorities while maintaining high-quality deliverables in a fast-paced, client-focused environment.</li><li>Proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook.</li></ul><p><strong>Preferred qualifications:</strong></p><br><ul><li>Direct experience supporting mission-critical facilities in Saudi Arabia or the wider GCC region.</li><li>Experience working on hyperscale or colocation data center operations.</li><li>Experience serving as a Commissioning Authority (CxA), Owner’s Engineer, Owner’s Representative, or client-side technical lead.</li><li>Professional Engineer (PE), Chartered Engineer status, or equivalent professional registration.</li><li>Experience managing operational procedure review programs for mission-critical facilities.</li><li>Experience with commissioning, startup, facility engineering, maintenance, operational readiness, document control, and technical procedure development.</li><li>Experience managing multi-site programs or portfolio-level technical deliverables.</li><li>Professional certifications such as PMP, CAPM, CDCP, Uptime Institute Accredited Tier Specialist (ATS), NFPA 70E, OSHA 30-Hour Construction or General Industry, or relevant client-specific operational training.</li></ul><p><strong>POSITION DETAILS</strong></p><br><ul><li><strong>Location (On-site):</strong> Kingdom of Saudi Arabia</li><li><strong>Position:</strong> Project Lead</li><li><strong>Position Classification:</strong> Project-Based</li></ul><p><strong>Please note:&amp;nbsp;</strong>This position is part of our anticipated expansion in&amp;nbsp;<strong>KSA</strong>. While we are excited about the opportunities this role will offer, the position is not currently active and is associated with the planned launch of our operations in the region. By applying, you acknowledge that this is a future opportunity and not an offer of immediate employment. We appreciate your interest and encourage you to express your intent to be considered once the role becomes available.</p><br><br><p>Decima International is an Equal Opportunity Employer that is committed to the safety and well-being of all. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law.</p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Job Description<br><br>Location: Riyadh, Saudi Arabia<br><br>Join Vertex<br><br>At Vertex, we invest in science, innovation, and partnerships that have the potential to transform patients’ lives. As we continue to expand our presence across the GCC region, we are seeking a highly capable Alliance Management Associate Director to help shape, lead, and strengthen strategic partnerships that support our business and patient-focused goals.<br><br>This is a high-impact role for a collaborative and commercially minded leader who thrives in complex, cross-functional environments and brings a strong ability to build trust, drive alignment, and create value through partnerships.<br><br>About The Role<br><br>The Alliance Management Associate Director will lead alliance governance and partner management activities across the GCC region, ensuring that partnerships are structured, managed, and optimized to deliver strategic and operational value.<br><br>This role will serve as a key connector across internal teams and external partners, helping to establish effective governance, support market expansion, manage risk, and foster productive, long-term relationships. The successful candidate will play an important role in shaping operating models for new markets while strengthening the effectiveness of existing collaborations.<br><br>What You Will Do<br><br>Lead alliance governance and partner management across the full partnership lifecycle, from partner identification and contracting through implementation, onboarding, ongoing management, and off-boarding Act as the primary alliance contact for internal stakeholders and external partners, ensuring clear communication, strong coordination, and effective issue resolution Build trusted, collaborative relationships with partners to support long-term success and mutual value creation Work closely with Commercial, Legal, Market Access, Medical, Finance, and other cross-functional stakeholders to align partnership strategy and execution Help design and optimize operating models for new and existing markets across the GCC region Identify, assess, escalate, and mitigate operational, contractual, and relationship risks Lead governance forums, launch meetings, business reviews, and other alliance touchpoints to ensure strong oversight and follow-through Ensure internal stakeholders understand and meet their contractual commitments and responsibilities Monitor alliance performance and health, identify improvement opportunities, and implement action plans as needed Support alliance transitions or terminations in line with contractual obligations and best practices, while protecting Vertex’s reputation and partner relationships Generate and consolidate market and partner insights to support planning, decision-making, and partnership effectiveness Lead the brand planning process, including development, implementation, and evaluation of brand plans aligned to business priorities Define meaningful KPIs, monitor performance against plan, and recommend adjustments based on results and evolving market insights Translate critical success factors and insights into effective initiatives and tactics that support business goals Contribute to financial planning activities, including budgeting and forecasting related to alliance operations and brand plans Ensure all activities are conducted in compliance with Vertex SOPs, the Vertex Code of Conduct, and all applicable local laws and regulations<br><br>What You Bring<br><br>Bachelor’s degree in Life Sciences, Pharmaceutical Sciences, Business, or a related field MBA or other postgraduate business qualification preferred7+ years of experience in the pharmaceutical or biotech industry Experience in alliance management, strategic partnerships, or governance within pharmaceutical and/or biotech organizations Experience in brand planning, commercialization, or strategic marketing within the pharmaceutical/biotech industry Experience in a competitive therapeutic area; Cell and Gene Therapy (CGT) experience is a plus Demonstrated success working across cross-functional teams and influencing stakeholders without direct authority Strong experience managing complex partnerships, governance structures, and contractual relationships Sound understanding of pharmaceutical market dynamics, business practices, and cultural considerations across the Middle East Strong business judgment, strategic thinking, and problem-solving skills Solid financial, analytical, project management, and forecasting capabilities Excellent interpersonal, communication, and presentation skills Ability to operate effectively in a matrixed, multicultural environment Excellent written and spoken English and Arabic Willingness to travel as needed<br><br>Why Vertex<br><br>Vertex is a place where innovation, urgency, and purpose come together. We are committed to advancing bold science and building strong partnerships that help bring meaningful medicines to patients. In this role, you will have the opportunity to work on strategically important collaborations, contribute to regional growth, and help shape brand strategy in a highly collaborative environment.<br><br>If you are motivated by building strong alliances, leading cross-functional planning, navigating complexity, and making a meaningful impact, we encourage you to apply.<br><br>At Vertex, we embrace continuous learning and encourage employees to stay informed on advances in AI, technology, automation, and industry trends. We seek talent who bring an external perspective, demonstrate curiosity and sound judgment, and thoughtfully adopt new capabilities that improve decision-making, drive innovation, increase efficiency, and help deliver better outcomes for patients.<br><br>Flex Designation<br><br>Hybrid-Eligible Or On-Site Eligible<br><br>Flex Eligibility Status<br><br>In this Hybrid-Eligible role, you can choose to be designated as:<br><br> Hybrid: work remotely up to two days per week; or select On-Site: work five days per week on-site with ad hoc flexibility.<br><br>Note: The Flex status for this position is subject to Vertex’s Policy on Flex @ Vertex Program and may be changed at any time.<br><br>Company Information<br><br>Vertex is a global biotechnology company that invests in scientific innovation.<br><br>Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.<br><br>Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com

Overview<br><br>We Are Pepsi Co<br><br>Pepsi Co products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. Pepsi Co generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes LAY’S ®️, DORITOS ®️, CHEETOS ®️, GATORADE ®️, PEPSI ®️, QUAKER ®️ and more. Pepsi Co's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.<br><br>Guiding Pepsi Co is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with Pepsi Co Positive (pep+). pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people.<br><br>Our employees drive our culture. No two days are the same; we are dynamic and full of passionate teams that embrace new ideas through our collaborative spirit. At Pepsi Co, we know that our company can only succeed when our associates and the society we serve flourishes. We are committed to fostering a diverse workforce by creating a collaborative, equitable and inclusive space where everyone, regardless of what we look like, where we come from or who we love, has a voice. At Pepsi Co we create a Space to be y( )u.<br><br>“We are an equal opportunity employer and comply with the with the global human rights policies and equality laws in the countries we operate in, we value diversity at our company; it is an essential part of our success. We do not discriminate on the basis of age, pregnancy or marital/civil partnerships, religion or belief, gender, disability and we are Mowaamah -GOLD certified in Saudi.”<br><br>Learn more about our culture and life at Pepsi Co: https://stories.pepsicojobs.com/<br><br>Responsibilities<br><br>Organize, control and motivate sales representatives to achieve sales targets within the agreed targets by applying SSFL sales standards. Conduct and compliance with FLSMP; work-with and Route Control weekly, 1:1 sessions and formal weekly meetings. Ensure HH Integrity by examine reports and taking actions. Regular market visits to monitor changes in the market situation and legislative requirements and communicate these fluctuations on the proper timing to the Regional/Sales manager for decision making. Ensure the company’s product promotional plans are understood and implemented in the right time & at the right place across all routes. Conduct all the administrative transactions for the location (Stock, Returnable Cases, daily sales invoicing cycle etc.) Organize, control and motivate team to achieve sales targets within the agreed profit margins. Select, train, develop and follow-up sales personnel to the standards (FLSMP) necessary to meet the current and long term needs of the department. Ensure all RSR’s compliance with OOR (Ownership on Route) by regular follow-up and on job coaching. Field Performance Management by (Adaptation of Optimized Routes, Managing POP materials, Stand Planning, Preparing RSR turnover follow up reports, Applying Code of Conduct, RSRs' Pepsi Co values awareness). Develop strong relationship with stockiest and Key wholesale and OT customers within the location, this will include coordinating with the stockiest on all call coverage & customer service standards. Ensure the company’s product development & promotional plans are understood and implemented at all levels to give the optimum level of impact. Expanding distribution within the area as per AOP business plan. Ensure proper execution for all new product initiatives. Ensure proper execution of all merchandising and operational priorities. Key Field Sales KPI's to include: reaching distribution targets (depth and breadth - capture additional points of sale); Upgrading execution on primary placements both in quantitative approach (space fair share) and qualitative approach (location + appearance); Upgrading execution on secondary placements - double the number of secondary placements per point of sale; implementing price and promotions strategies. Supervise administrative & control agenda within the field to include: maintaining control over the main KPIs - ensure the Execution of KPI's per Store; insure effective monitoring and processes are in place in all levels of the organization, providing recommendations for and insure timely implementation; create, implement and insure compliance with accounting, inventory, and control procedures; resolve service & supply issues with affected parties; design and report the results/activities of the sales force to Regional/Sales manager. Report competitive activities to the Regional/Sales Manager as and when it happens. Compliance with SSFL Control Agenda & Control Responsibilities.<br><br>Key control accountabilities includes:<br><br>Periodic review of sales document (DN, invoice) is conducted to ensure that they are signed off by the customer as a proof that they have accepted the ownership of the goods; control #:(SFOTCSDOPMK25) (006SFOTCSDOPMK ). Sales orders created in the system are checked by an independent person to ensure that the orders created are valid and accurate; control #: (SFOTCSDOPMK32). Review of KPI report around sales and stales performance of salespeople; control #: (SFOTCSDOPMK33). <br><br>Measures:<br><br>Sales Score Card. Sales Achievement (Volume, Value, Tons) Daily KPIs Reports (DRA, Drop Size, Number of Calls/Day, Number of Successful Calls per route, frequency of calls. HH Integrity Health Check Results (# of W/W, R/C and 1on 1, team meeting, target setting, etc.) Returnable cases (Index vs. sale) <br><br>Qualifications<br><br>3-6 years of sales field experience in FMCGVery Good English and Arabic language skills No travel restrictions Strong computer skills (Word, excel, Power Point, outlook crucial) Results Driven (results based on specific efficiency and productivity KPIs within predefined time frames) Customer Focus (Service to sales concept) Thinking Skills (Trend, data, events analysis to draw sound conclusions) Developing and Supporting The Team (Actively improves others’ skills, cooperate effectively, diplomatic conflict handler) Persuasive Communication (Clear, fluent concise communication, gaining agreement and commitment) Integrity (Mutual trust, consistent with company ethics and values) BA degree & Computer Literacy (Windows applications)

Senior Landscape Engineer – Design & Site Execution Location: Huraymila, Riyadh, Saudi Arabia Employment Type: Full-time | On-site Experience: Minimum 5 years of relevant landscape experience, including at least 3 years within Saudi Arabia. Availability: Immediate joining required. Applicants must currently reside in Saudi Arabia. ABOUT THE ROLECordoba Gardens is seeking a Senior Landscape Engineer with proven experience in both landscape design and site execution for large-scale hospitality, commercial, and residential developments. The role combines design development, detailed drawings, material and plant selection, quantity take-offs, site supervision, quality inspections, multidisciplinary coordination, and handover. Candidates must demonstrate their personal contribution to both design and construction. Experience limited to routine garden maintenance does not meet the requirements of this role. SCOPE OF WORKSHardscape: paving, natural stone, porcelain, interlock, kerbs, walkways, plazas, steps, ramps, and external decking. Landscape structures and features: planters, pergolas, canopies, boundary walls, fences, gates, seating, and outdoor furniture. Softscape: trees, palms, shrubs, groundcovers, turf, planting soils, soil improvements, mulching, and plant establishment. Irrigation: drip and sprinkler systems, valves, controllers, filtration, and interfaces with pumps and water supplies. Site grading, surface drainage, planter drainage, and interfaces with waterproofing and underground services. Coordination of landscape lighting, signage, water features, and swimming pool interfaces where included in the project scope. DESIGN & TECHNICAL RESPONSIBILITIESDevelop landscape concepts, layouts, and design proposals reflecting the project brief, site conditions, intended use, budget, and maintenance needs. Prepare coordinated hardscape and softscape drawings, setting-out plans, levels, sections, construction details, planting plans, schedules, and specifications. Select plants suited to local climate, soil, salinity, exposure, water availability, and long-term maintenance requirements. Develop irrigation layouts, zoning, and water demand calculations within demonstrated competence, coordinating specialist hydraulic, mechanical, and electrical requirements. Coordinate levels, slopes, drainage, accessibility, utilities, lighting, and landscape structures with the relevant disciplines. Prepare quantity take-offs, bills of quantities, material schedules, and technical comparisons of proposed alternatives. Review supplier and specialist subcontractor drawings, materials, samples, and technical data. Prepare RFIs and technical submissions, address consultant comments, and maintain drawing revisions and approval records. Identify elements requiring specialist structural or MEP design and obtain the necessary coordination and approvals before execution. Prepare as-built drawings and operation, maintenance, and handover information. SITE EXECUTION, QUALITY & SAFETYPlan daily activities and supervise foremen, labour, suppliers, and subcontractors across hardscape, softscape, and irrigation works. Verify setting-out, levels, slopes, substrate preparation, material approvals, and work-area readiness before installation. Personally inspect paving, finishes, joints, interfaces, installation quality, and compliance with approved details and samples. Inspect plants at nurseries and upon delivery for approved species, sizes, condition, and root quality. Check planting soil preparation, planting methods, staking, protection, irrigation coverage, and establishment care. Inspect irrigation installation and follow up on specified pressure, leakage, flushing, and operational tests. Verify drainage and waterproofing interfaces and required inspections before covering completed work. Prepare inspection requests, attend consultant inspections, document defects and non-conformances, and verify corrective actions. Execute mock-ups and benchmark areas and maintain the approved quality standard throughout the works. Coordinate procurement, deliveries, storage, site resources, and installation sequences. Track quantities, productivity, progress, and material usage; prepare short-term plans and reports and address delays and rework. Manage snagging, handover, plant replacement, and establishment-period obligations within the contract scope. Direct safe working practices, brief workers on hazards, and monitor PPE, access, housekeeping, excavation, lifting, tools, chemicals, and heat exposure. Stop unsafe activities and escalate hazards to project management for corrective action. REQUIRED QUALIFICATIONS & EXPERIENCEBachelor’s degree in Landscape Architecture, Landscape Engineering, or a relevant engineering discipline. Agricultural Engineering graduates are welcome if they demonstrate strong hardscape and softscape design and execution experience. Minimum 5 years of relevant landscape experience, including at least 3 years within Saudi Arabia. Demonstrated experience in both landscape design and hands-on site execution. Relevant experience on large-scale hospitality, commercial, and residential developments, with clearly identified personal responsibilities. Strong knowledge of hardscape materials, construction details, planting practices, irrigation systems, and local plant suitability. Ability to prepare coordinated drawings, specifications, schedules, and quantity take-offs. Ability to directly supervise contractors and inspect materials, plants, workmanship, and corrective works. Familiarity with applicable Saudi codes, municipal requirements, and project specifications. Practical knowledge of site safety and occupational health. Advanced Auto CAD proficiency and strong Excel skills. Ability to prepare design presentations using suitable 3D or visualisation software. Ability to prepare technical correspondence and reports in English. Strong design judgement, attention to detail, leadership, follow-up, and deadline management. Currently based in Saudi Arabia and available for immediate joining and full-time, on-site work in Huraymila, Riyadh Region. PREFERRED QUALIFICATIONSExperience with luxury hotels, resorts, residential compounds, and high-end public or commercial spaces. Experience taking projects from concept and detailed design through execution and handover. Experience with water-efficient irrigation and climate-appropriate planting. Familiarity with Revit, BIM coordination, and Navisworks. Relevant training in irrigation, horticulture, construction quality, or occupational health and safety. HOW TO APPLYCandidates meeting all essential requirements are invited to email:hr@aljammaz-co.comEmail subject:Senior Landscape Engineer – Full Name – Current City Required attachments:Updated CV: Include employers, employment dates, and relevant Saudi Arabia experience. Design and execution portfolio: A concise PDF with design layouts, detailed drawings, planting or irrigation plans, and photographs of completed works. Clearly identify your contribution to each example. Project list: Include names, locations, types, approximate areas or scale, scope, and stages personally handled. This may be included in the CV or portfolio. Please answer these questions in the email body:What is your current city, and are you available for full-time, on-site work in Huraymila, Riyadh Region? How many years of landscape experience do you have in total, and how many were within Saudi Arabia? How many years have you worked in landscape design and in site execution respectively? Identify any overlapping periods. Which hospitality, commercial, and residential projects have you worked on, and what were your responsibilities? Which hardscape, softscape, and irrigation works have you personally designed and supervised? Describe your experience selecting plants for Saudi conditions and preparing planting and irrigation plans. Give an example of a design or site issue you resolved and explain how the result was verified. What experience do you have in quality inspections, consultant approvals, handover, and plant establishment? What is your proficiency in Auto CAD, Excel, and 3D or BIM software? What practical experience or training do you have in site safety and occupational health? Why are you seeking a new opportunity, or why did you leave your most recent employer? How many calendar days do you need to join after accepting an offer? Enter “0” if available immediately and state any notice period or procedures affecting the date. What is your expected total monthly salary in SAR, including basic salary and all fixed allowances, excluding variable bonuses? PROFESSIONAL REFERENCESFinal-stage candidates will be asked for two professional references, with a third if available, preferably former direct managers or project managers. After obtaining each reference’s permission, provide their name, title, organisation/project where you worked together, professional relationship, and telephone number and/or work email. References will be contacted with your prior consent. Your current employer will not be contacted without explicit permission. SELECTION PROCESSShortlisted candidates will discuss their design and execution portfolio and may complete a short practical assessment related to the role. Submit only work samples and photographs permitted for sharing, with confidential information removed.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Date Posted:</b></p><br><br>2026-08-11&amp;#xa;&amp;#xa;<p><b>Country:</b></p><br><br>United States of America&amp;#xa;&amp;#xa;<p><b>Location:</b></p><br><br>US-AL-HUNTSVILLE-315 ~ 315 Bob Heath Dr ~ BOB HEATH&amp;#xa;&amp;#xa;<p><b>Position Role Type:</b></p><br><br>Onsite&amp;#xa;&amp;#xa;<p><b><span>U.S. Citizen, U.S. Person, or Immigration Status Requirements:</span> </b></p><br><br>The ability to obtain and maintain a U.S. government issued security clearance is required.​ U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance&amp;#xa;&amp;#xa;<p><b>Security Clearance Type: </b></p><br><br>DoD Clearance: Secret&amp;#xa;&amp;#xa;<p><b>Security Clearance Status: </b></p><br><br>Active and existing security clearance required after day 1<br><br><br><p>At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.</p><br><br><br><p>The Effector Guidance Electronics Department in Huntsville, AL is currently searching for a Senior Product Development Engineer (PDE) with experience in circuit card/printed wiring board assembly, manufacturing, and the integrated assembly of electronic components into a subsystem.</p><br><br><br><p>The Product Development Engineer will support the Electrical Products design community as the affordability, manufacturability, and producibility expert for all Effector Programs. Tasks include involvement in digital, analog, and RF design projects from initial bill-of-material selection through Printed Circuit Board (PCB) manufacturing, Circuit Card Assembly (CCA), and subsystem assembly including resolution on all technical and supplier related issues.&nbsp;</p><br><br><br><p>Throughout the product lifecycle the Product Development Engineer (PDE) will follow our Integrated Product Development System to create an affordable, producible, and highly reliable design that meets the program’s delivery and milestone needs.</p><br><br><br><p><u><b>What You Will Do</b></u></p><br><br><ul><li><p>Respond to Integrated Product Teams (IPTs) for input to the design process in areas such as materials selection, construction, layout, component selection and placement, design rule interpretation and application, and current Center of Excellence (COE) capabilities and practices.</p><br><br></li><li><p>Create development schedules/plans and ensure timely participation of relevant functions (Mechanical Engineering, ECAD, Parts Engineering, Planners, and Suppliers).</p><br><br></li><li><p>Facilitate the prototype development process, support the Producibility Engineering community, and participate in Gate Reviews</p><br><br></li><li><p>Provide assistance with identifying and developing key PCB/CCA supplier partners</p><br><br></li><li><p>Periodic travel to suppliers for assessments and product readiness reviews may be required</p><br><br></li></ul><br><p><u><b>Qualifications You Must Have</b></u></p><br><br><ul><li><p>Typically requires a Bachelor’s Degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of five (5) years of relevant experience OR, an Advanced Degree in a related field with a minimum of three (3) years relevant experience</p><br><br></li><li><p>Experience to include at least two (2) of the following categories:</p><br><br></li><li><p>PCB manufacturing</p><br><br></li><li><p>Circuit card manufacturing/assembly</p><br><br></li><li><p>Experience with IPC and MIL specifications and design guides</p><br><br></li></ul><br><p><u><b>Qualifications We Prefer</b></u></p><br><br><ul><li><p>Active Secret DoD security clearance</p><br><br></li><li><p>Knowledge and understanding of the PCB manufacturing and tooling process</p><br><br></li><li><p>Experience in PCB manufacturing and/or circuit card assembly</p><br><br></li><li><p>Experience understanding IPC and MIL specifications and design guides</p><br><br></li><li><p>Experience in a manufacturing environment</p><br><br></li><li><p>Detailed Circuit Card Assembly process knowledge and the ability to drive the component placement, component selection and material selection</p><br><br></li><li><p>Experience with alignment and collaboration between various disciplines within the Raytheon design community to achieve organizational and programmatic objectives</p><br><br></li></ul><br><p><u><b>What We Offer</b></u></p><br><br><p>Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.</p><br><br><br><p>This position is 100% ONSITE in Huntsville, Alabama and is eligible for relocation assistance.</p><br><br><br><br><br><p><i><b>As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend&nbsp;select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.</b></i></p><br><br><br>The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.<br><br><br>Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.<br><br>Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.<br><br>This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.<br><br>RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.<br><br><p><span><i>RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.</i> </span></p><br><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>IT Operations is the frontline connection between IT@IFS and our global user community. Delivering local and remote support that ensures our colleagues have seamless access to the technology and systems they need to work efficiently. By providing responsive, high-quality support and continuously improving IT services, we enable teams to focus on delivering value without technical disruptions. This mid-level role is crafted for experienced IT professionals who excel in delivering high-quality technical support directly to end users across varied environments. As an IT Support Engineer, you are not only a frontline troubleshooter but also a strategic contributor to the broader support framework. You act as a critical escalation point for complex technical issues that go beyond first-line resolution, applying deep diagnostic expertise and a methodical approach to problem-solving. Your responsibilities span across maintaining and enhancing the performance of end-user systems and managing device configurations. In this capacity, you operate with a high degree of autonomy, often leading initiatives that improve service delivery and user satisfaction. You are expected to proactively identify inefficiencies, implement system optimizations, and contribute to continual service improvement efforts. Collaboration is key, as you work closely with cross-functional and cross-regional teams to uphold service excellence, share best practices, and align support strategies with organizational goals. Your role also involves mentoring junior support staff, shaping technical documentation, and participating in the rollout of new technologies and tools that enhance the end-user experience. Ultimately, this position demands a balance of hands-on technical proficiency, strategic thinking, and a user-centric mindset. You are a trusted technical advisor within the support ecosystem, driving operational resilience and ensuring that users across the enterprise experience seamless, secure, and responsive IT services.</p><p>Key Responsibilities</p><ul><li>Deliver Advanced Multi-Platform Support: Provide expert-level technical assistance across Windows, macOS, and mobile platforms. Ensure seamless user experiences by resolving complex device, application, and connectivity issues both onsite and remotely.</li><li>Lead Troubleshooting &amp; Escalation Management: Take ownership of persistent or high-impact technical problems, applying deep diagnostic expertise. Collaborate with infrastructure and application teams to escalate and resolve issues efficiently.</li><li>Support &amp; Optimize Office IT Infrastructure: Maintain and enhance video conferencing systems, network connectivity, and shared office technologies. Ensure meeting spaces and collaboration tools are reliable, user-friendly, and aligned with hybrid work needs.</li><li>Represent IT in Cross-Functional Projects: Act as a technical liaison in office expansions, infrastructure upgrades, and service transitions. Provide input on planning, implementation, and post-deployment support.</li><li>Maintain Documentation &amp; Knowledge Sharing: Create and refine internal documentation, SOPs, and troubleshooting guides. Contribute to team knowledge bases and mentor peers through structured learning and informal coaching.</li><li>Provide Regional Onsite Support: Travel occasionally to regional offices to deliver hands-on support, assist with deployments, and build relationships with local teams. Ensure consistent service standards across locations.</li></ul><p>Skills &amp; Competencies</p><ul><li>Advanced Troubleshooting: Diagnoses and resolves complex, persistent, or multi-layered technical issues across Windows, macOS, and mobile platforms. Apply structured problem-solving and leverages enterprise tools to ensure long-term resolution and user satisfaction.</li><li>MacOS Expertise: Demonstrates deep proficiency in macOS administration, including user account management, software deployment, system preferences, and device compliance. Confidently support Apple environments in mixed-platform workplaces.</li><li>Security Awareness: Upholds high standards of endpoint and data security in collaboration with the Security Operations Centre (SOC). Support patching, access controls, and incident response protocols while promoting user awareness and safe practices.</li><li>Project Collaboration: Actively contributes to cross-functional IT initiatives such as infrastructure upgrades, office expansions, and technology rollouts. Provide technical input, support implementation, and ensure smooth transitions for end users.</li><li>Documentation &amp; Knowledge Sharing: Creates and maintains clear, actionable documentation including SOPs, troubleshooting guides, and internal knowledge base articles. Share expertise with peers and junior staff to promote consistency and continuous learning.</li><li>Customer Service Excellence: Delivers high-quality support across multiple channels - face-to-face, Teams, email - with professionalism, empathy, and clarity. Build trust with users by resolving issues efficiently and communicating effectively.</li><li>Autonomy &amp; Leadership: Operates independently with minimal supervision, managing priorities and resolving escalations. Mentor junior team members, lead local initiatives, and contribute to team development and service improvement.</li></ul><p>Growth Indicators</p><ul><li>Leads Local Support Operations: Serves as the go-to technical lead for regional support activities, coordinating daily workflows, mentoring team members, and ensuring consistent service delivery aligned with enterprise standards.</li><li>Improves Support Processes &amp; User Experience: Identifies recurring challenges and inefficiencies, then initiates and implements enhancements to support workflows, documentation, and user-facing services. Advocates for solutions that reduce friction and elevate satisfaction. Recognizes AI as a critical tool for automating tasks, analysing support trends, and enhancing responsiveness.</li><li>Influences Strategic IT Planning: Provides input on infrastructure decisions, technology rollouts, and service design. Collaborates with cross-functional teams to align support capabilities with broader IT goals and operational need.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Information Technology, Computer Science, Computer Systems &amp; Network or System Engineering (or equivalent experience). Certifications Relevant certifications (e.g., ACSP, ACiT, Microsoft Modern Desktop, ITIL Foundation). Experience Requirements Strong professional IT support experience, including remote and onsite roles. At least 2 years of experience in IT operations or IT support function. Advanced proficiency in Windows, macOS, and mobile platforms. Strong experience with MDM tools (Mosyle, Intune). Familiarity with ITIL service management and compliance practices. Experience supporting a global customer base and collaborating across time zones. Hands-on experience with troubleshooting end-user IT equipment (Laptops, Monitor etc.) hardware issues will be an added advantage Strong understanding in basic IT technical concepts such as Microsoft Services, Networking, IT Infrastructure etc. Ability to work in a fast-paced, ever changing environment. Work effectively individually or in a team-oriented, collaborative environment with great interpersonal skills. Demonstrated professionalism, service mindset, and interpersonal skills.</p>

<p>IT Operations is the frontline connection between IT@IFS and our global user community. Delivering local and remote support that ensures our colleagues have seamless access to the technology and systems they need to work efficiently. By providing responsive, high-quality support and continuously improving IT services, we enable teams to focus on delivering value without technical disruptions. This mid-level role is crafted for experienced IT professionals who excel in delivering high-quality technical support directly to end users across varied environments. As an IT Support Engineer, you are not only a frontline troubleshooter but also a strategic contributor to the broader support framework. You act as a critical escalation point for complex technical issues that go beyond first-line resolution, applying deep diagnostic expertise and a methodical approach to problem-solving. Your responsibilities span across maintaining and enhancing the performance of end-user systems and managing device configurations. In this capacity, you operate with a high degree of autonomy, often leading initiatives that improve service delivery and user satisfaction. You are expected to proactively identify inefficiencies, implement system optimizations, and contribute to continual service improvement efforts. Collaboration is key, as you work closely with cross-functional and cross-regional teams to uphold service excellence, share best practices, and align support strategies with organizational goals. Your role also involves mentoring junior support staff, shaping technical documentation, and participating in the rollout of new technologies and tools that enhance the end-user experience. Ultimately, this position demands a balance of hands-on technical proficiency, strategic thinking, and a user-centric mindset. You are a trusted technical advisor within the support ecosystem, driving operational resilience and ensuring that users across the enterprise experience seamless, secure, and responsive IT services.</p><p>Key Responsibilities</p><ul><li>Deliver Advanced Multi-Platform Support: Provide expert-level technical assistance across Windows, macOS, and mobile platforms. Ensure seamless user experiences by resolving complex device, application, and connectivity issues both onsite and remotely.</li><li>Lead Troubleshooting &amp; Escalation Management: Take ownership of persistent or high-impact technical problems, applying deep diagnostic expertise. Collaborate with infrastructure and application teams to escalate and resolve issues efficiently.</li><li>Support &amp; Optimize Office IT Infrastructure: Maintain and enhance video conferencing systems, network connectivity, and shared office technologies. Ensure meeting spaces and collaboration tools are reliable, user-friendly, and aligned with hybrid work needs.</li><li>Represent IT in Cross-Functional Projects: Act as a technical liaison in office expansions, infrastructure upgrades, and service transitions. Provide input on planning, implementation, and post-deployment support.</li><li>Maintain Documentation &amp; Knowledge Sharing: Create and refine internal documentation, SOPs, and troubleshooting guides. Contribute to team knowledge bases and mentor peers through structured learning and informal coaching.</li><li>Provide Regional Onsite Support: Travel occasionally to regional offices to deliver hands-on support, assist with deployments, and build relationships with local teams. Ensure consistent service standards across locations.</li></ul><p>Skills &amp; Competencies</p><ul><li>Advanced Troubleshooting: Diagnoses and resolves complex, persistent, or multi-layered technical issues across Windows, macOS, and mobile platforms. Apply structured problem-solving and leverages enterprise tools to ensure long-term resolution and user satisfaction.</li><li>MacOS Expertise: Demonstrates deep proficiency in macOS administration, including user account management, software deployment, system preferences, and device compliance. Confidently support Apple environments in mixed-platform workplaces.</li><li>Security Awareness: Upholds high standards of endpoint and data security in collaboration with the Security Operations Centre (SOC). Support patching, access controls, and incident response protocols while promoting user awareness and safe practices.</li><li>Project Collaboration: Actively contributes to cross-functional IT initiatives such as infrastructure upgrades, office expansions, and technology rollouts. Provide technical input, support implementation, and ensure smooth transitions for end users.</li><li>Documentation &amp; Knowledge Sharing: Creates and maintains clear, actionable documentation including SOPs, troubleshooting guides, and internal knowledge base articles. Share expertise with peers and junior staff to promote consistency and continuous learning.</li><li>Customer Service Excellence: Delivers high-quality support across multiple channels - face-to-face, Teams, email - with professionalism, empathy, and clarity. Build trust with users by resolving issues efficiently and communicating effectively.</li><li>Autonomy &amp; Leadership: Operates independently with minimal supervision, managing priorities and resolving escalations. Mentor junior team members, lead local initiatives, and contribute to team development and service improvement.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Education:</strong> Bachelor's degree in Information Technology, Computer Science, Computer Systems &amp; Network or System Engineering (or equivalent experience).</li><li><strong>Certifications:</strong> Relevant certifications (e.g., ACSP, ACiT, Microsoft Modern Desktop, ITIL Foundation).</li><li><strong>Experience Requirements:</strong> Strong professional IT support experience, including remote and onsite roles. At least 2 years of experience in IT operations or IT support function. Advanced proficiency in Windows, macOS, and mobile platforms. Strong experience with MDM tools (Mosyle, Intune). Familiarity with ITIL service management and compliance practices. Experience supporting a global customer base and collaborating across time zones. Hands-on experience with troubleshooting end-user IT equipment (Laptops, Monitor etc.) hardware issues will be an added advantage. Strong understanding in basic IT technical concepts such as Microsoft Services, Networking, IT Infrastructure etc. Ability to work in a fast-paced, ever-changing environment. Work effectively individually or in a team-oriented, collaborative environment with great interpersonal skills. Demonstrated professionalism, service mindset, and interpersonal skills.</li><li><strong>Growth Indicators:</strong> Leads Local Support Operations: Serves as the go-to technical lead for regional support activities, coordinating daily workflows, mentoring team members, and ensuring consistent service delivery aligned with enterprise standards. Improves Support Processes &amp; User Experience: Identifies recurring challenges and inefficiencies, then initiates and implements enhancements to support workflows, documentation, and user-facing services. Advocates for solutions that reduce friction and elevate satisfaction. Recognizes AI as a critical tool for automating tasks, analysing support trends, and enhancing responsiveness. Influences Strategic IT Planning: Provides input on infrastructure decisions, technology rollouts, and service design. Collaborates with cross-functional teams to align support capabilities with broader IT goals and operational need.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>IT Operations is the frontline connection between IT@IFS and our global user community. Delivering local and remote support that ensures our colleagues have seamless access to the technology and systems they need to work efficiently. By providing responsive, high-quality support and continuously improving IT services, we enable teams to focus on delivering value without technical disruptions. This mid-level role is crafted for experienced IT professionals who excel in delivering high-quality technical support directly to end users across varied environments. As an IT Support Engineer, you are not only a frontline troubleshooter but also a strategic contributor to the broader support framework. You act as a critical escalation point for complex technical issues that go beyond first-line resolution, applying deep diagnostic expertise and a methodical approach to problem-solving. Your responsibilities span across maintaining and enhancing the performance of end-user systems and managing device configurations. In this capacity, you operate with a high degree of autonomy, often leading initiatives that improve service delivery and user satisfaction. You are expected to proactively identify inefficiencies, implement system optimizations, and contribute to continual service improvement efforts. Collaboration is key, as you work closely with cross-functional and cross-regional teams to uphold service excellence, share best practices, and align support strategies with organizational goals. Your role also involves mentoring junior support staff, shaping technical documentation, and participating in the rollout of new technologies and tools that enhance the end-user experience. Ultimately, this position demands a balance of hands-on technical proficiency, strategic thinking, and a user-centric mindset. You are a trusted technical advisor within the support ecosystem, driving operational resilience and ensuring that users across the enterprise experience seamless, secure, and responsive IT services.</p><p>Key Responsibilities</p><ul><li>Deliver Advanced Multi-Platform Support</li><li>Provide expert-level technical assistance across Windows, macOS, and mobile platforms.</li><li>Ensure seamless user experiences by resolving complex device, application, and connectivity issues both onsite and remotely.</li><li>Lead Troubleshooting &amp; Escalation Management</li><li>Take ownership of persistent or high-impact technical problems, applying deep diagnostic expertise.</li><li>Collaborate with infrastructure and application teams to escalate and resolve issues efficiently.</li><li>Support &amp; Optimize Office IT Infrastructure</li><li>Maintain and enhance video conferencing systems, network connectivity, and shared office technologies.</li><li>Ensure meeting spaces and collaboration tools are reliable, user-friendly, and aligned with hybrid work needs.</li><li>Represent IT in Cross-Functional Projects</li><li>Act as a technical liaison in office expansions, infrastructure upgrades, and service transitions.</li><li>Provide input on planning, implementation, and post-deployment support.</li><li>Maintain Documentation &amp; Knowledge Sharing</li><li>Create and refine internal documentation, SOPs, and troubleshooting guides.</li><li>Contribute to team knowledge bases and mentor peers through structured learning and informal coaching.</li><li>Provide Regional Onsite Support</li><li>Travel occasionally to regional offices to deliver hands-on support, assist with deployments, and build relationships with local teams.</li><li>Ensure consistent service standards across locations.</li></ul><p>Skills &amp; Competencies</p><ul><li>Advanced Troubleshooting</li><li>Diagnoses and resolves complex, persistent, or multi-layered technical issues across Windows, macOS, and mobile platforms.</li><li>Apply structured problem-solving and leverages enterprise tools to ensure long-term resolution and user satisfaction.</li><li>MacOS Expertise</li><li>Demonstrates deep proficiency in macOS administration, including user account management, software deployment, system preferences, and device compliance.</li><li>Confidently support Apple environments in mixed-platform workplaces.</li><li>Security Awareness</li><li>Upholds high standards of endpoint and data security in collaboration with the Security Operations Centre (SOC).</li><li>Support patching, access controls, and incident response protocols while promoting user awareness and safe practices.</li><li>Project Collaboration</li><li>Actively contributes to cross-functional IT initiatives such as infrastructure upgrades, office expansions, and technology rollouts.</li><li>Provide technical input, support implementation, and ensure smooth transitions for end users.</li><li>Documentation &amp; Knowledge Sharing</li><li>Creates and maintains clear, actionable documentation including SOPs, troubleshooting guides, and internal knowledge base articles.</li><li>Share expertise with peers and junior staff to promote consistency and continuous learning.</li><li>Customer Service Excellence</li><li>Delivers high-quality support across multiple channels - face-to-face, Teams, email - with professionalism, empathy, and clarity.</li><li>Build trust with users by resolving issues efficiently and communicating effectively.</li><li>Autonomy &amp; Leadership</li><li>Operates independently with minimal supervision, managing priorities and resolving escalations.</li><li>Mentor junior team members, lead local initiatives, and contribute to team development and service improvement.</li></ul><p>Education</p><ul><li>Bachelor’s degree in Information Technology, Computer Science, Computer Systems &amp; Network or System Engineering (or equivalent experience).</li><li>Certifications Relevant certifications (e.g., ACSP, ACiT, Microsoft Modern Desktop, ITIL Foundation).</li><li>Experience Requirements</li><li>Strong professional IT support experience, including remote and onsite roles.</li><li>At least 2 years of experience in IT operations or IT support function.</li><li>Advanced proficiency in Windows, macOS, and mobile platforms.</li><li>Strong experience with MDM tools (Jamf Pro, Intune).</li><li>Familiarity with ITIL service management and compliance practices.</li><li>Experience supporting a global customer base and collaborating across time zones.</li><li>Hands on experience with troubleshooting end-user IT equipment (Laptops, Monitor etc..) hardware issues will be an added advantage</li><li><br></li><li>.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor’s degree in Information Technology, Computer Science, Computer Systems &amp; Network or System Engineering (or equivalent experience).</li><li>Certifications Relevant certifications (e.g., ACSP, ACiT, Microsoft Modern Desktop, ITIL Foundation).</li><li>Strong professional IT support experience, including remote and onsite roles.</li><li>At least 2 years of experience in IT operations or IT support function.</li><li>Advanced proficiency in Windows, macOS, and mobile platforms.</li><li>Strong experience with MDM tools (Jamf Pro, Intune).</li><li>Familiarity with ITIL service management and compliance practices.</li><li>Experience supporting a global customer base and collaborating across time zones.</li><li>Hands on experience with troubleshooting end-user IT equipment (Laptops, Monitor etc..) hardware issues will be an added advantage</li><li>Strong understanding in basic IT technical concepts such as Microsoft Services, Networking, IT Infrastructure etc.</li><li>Ability to work in a fast-paced, ever changing environment.</li><li>Work effectively individually or in a team-oriented, collaborative environment with great interpersonal skills.</li><li>Demonstrated professionalism, service mindset, and interpersonal skills.</li></ul><p>Growth Indicators</p><ul><li>Leads Local Support Operations</li><li>Serves as the go-to technical lead for regional support activities, coordinating daily workflows, mentoring team members, and ensuring consistent service delivery aligned with enterprise standards.</li><li>Improves Support Processes &amp; User Experience</li><li>Identifies recurring challenges and inefficiencies, then initiates and implements enhancements to support workflows, documentation, and user-facing services.</li><li>Advocates for solutions that reduce friction and elevate satisfaction.</li><li>Recognizes AI as a critical tool for automating tasks, analysing support trends, and enhancing responsiveness.</li><li>Influences Strategic IT Planning</li><li>Provides input on infrastructure decisions, technology rollouts, and service design.</li><li>Collaborates with cross-functional teams to align support capabilities with broader IT goals and operational need.</li></ul><p></p></section>