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Position Purpose We are seeking a talented and experienced Project Manager to join our team. In this role, you will be responsible for overseeing the design and layout of our retail stores, as well as managing the visual merchandising strategies to enhance the overall customer experience. The ideal candidate will possess a strong creative vision, exceptional project management skills, and a deep understanding of retail design and visual merchandising principles. Responsibilities:Store Design and Layout:In partnership with our store design agency work on development and implement innovative store design concepts that align with our brand identity and target market. Collaborate with cross-functional teams, including external design agency and contractors, to ensure the successful execution of store design projects. Conduct site visits and assessments to evaluate store locations and provide recommendations for optimizing space utilization. Create detailed store layouts, including fixtures, displays, and signage, to maximize product visibility and drive sales.<br><br>Visual Merchandising:Develop and execute compelling visual merchandising strategies that showcase our products and enhance the overall customer experience. Create planograms and guidelines for product placement, ensuring optimal product assortment, category management, and cross-selling opportunities. Collaborate with the marketing team to align visual merchandising efforts with promotional campaigns and seasonal initiatives. Stay updated on industry trends and competitor analysis to continuously improve visual merchandising techniques<br>.<br>Project Management:Manage end-to-end store design projects, from conceptualization to implementation, ensuring adherence to timelines, budgets, and quality standards. Coordinate with external vendors, contractors, and internal stakeholders to ensure smooth execution of store construction, fixture installation, and visual merchandising set-up. Create snag reports to ensure sites/ stores built in line with design plans and high quality. Conduct regular project status meetings and provide progress reports to senior management. Identify and mitigate any potential risks or challenges that may impact project delivery. Manage all aspects of store maintenanc<br>e.<br>Team Leadership and Development:Partnership with landlord design and mall operations teams to ensure successful launches of pop-up and permanent stores. Foster a collaborative and creative work environment, encouraging innovation and continuous improvement. Conduct performance evaluations and develop training programs to enhance the skills and knowledge of team membe<br>rs.<br>Qualifications:Bachelor's degree in Retail Design, Interior Design, Visual Merchandising, or a related field. Proven experience in retail store design and visual merchandising, with a minimum of 2 years in a managerial role. Strong portfolio demonstrating successful store design projects and visual merchandising initiatives. Proficiency in design software (e.g., Auto CAD, Sketch Up, Adobe Creative Suite) and planogram software. In-depth knowledge of retail industry trends, consumer behavior, and visual merchandising best practices. Excellent project management skills, with the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously. Strong hands on leadership and communication skills, with the ability to collaborate effectively with cross-functional teams. Detail-oriented mindset with a keen eye for aesthetics and attention to product presentation. Ability to travel to store locations as requi<br>red.
About the Role We are seeking an experienced Development Controls Manager to lead portfolio-level planning, reporting, governance, and performance monitoring across a diverse real estate development portfolio. This role serves as the central hub for development controls, ensuring projects are effectively tracked, risks are managed, milestones are achieved, and executive leadership has accurate information to support strategic decision-making. The successful candidate will establish and maintain development control frameworks, portfolio reporting systems, stage-gate governance processes, and performance dashboards that provide visibility across all development activities.<br>Key Responsibilities Development Controls & Governance· Establish and manage development controls frameworks, reporting standards, governance calendars, and portfolio monitoring process.· Develop and maintain project governance tools, including stage-gate trackers, decision logs, action trackers, and performance reporting systems.· Ensure consistency and transparency across development reporting and project controls processes.· Support executive decision-making through structured governance and performance reporting.<br>Portfolio Planning & Reporting· Maintain master development programs, critical paths, project dependencies, and portfolio schedules.· Monitor project progress against approved milestones, deliverables, and development objectives.· Prepare portfolio dashboards, executive reports, and performance summaries for senior leadership.· Provide visibility on key development metrics, project status, schedule performance, and strategic priorities.<br>Risk, Cost & Performance Management· Maintain portfolio-wide risk registers, issue logs, mitigation plans, and decision records.· Monitor project performance and identify emerging risks, constraints, and opportunities.· Maintain visibility of project budgets, cost forecasts, Total Development Cost (TDC) updates, variances, and key commercial decision points.· Support leadership in evaluating project performance against approved business objectives.<br>Cross-Functional Coordination· Coordinate reporting inputs across Development, Technical, Commercial, Procurement, Authorities, Finance, Cost Management, and Delivery teams.· Facilitate information flow between project teams and executive leadership.· Ensure development reporting reflects current project status and supports informed decision-making.· Manage and mentor Development Controls support resources, including document control and project coordination personnel.<br>Requirements· Bachelor’s degree in engineering, Construction Management, Project Management, Business Administration, or a related discipline.· 10–15 years of experience in project controls, development controls, PMO, portfolio reporting, scheduling, risk management, or large-scale development programs.· Proven experience managing reporting and governance frameworks within real estate, construction, infrastructure, or development organizations.· Strong understanding of project scheduling, portfolio management, risk management, governance, and reporting methodologies.· Advanced proficiency in Primavera P6, Microsoft Project, Power BI, Excel, and reporting tools.· Professional certifications such as PMP, PMI-SP, Project Controls Certification, or equivalent are preferred.<br>What We Are Looking For· Strong analytical and problem-solving capabilities.· Excellent planning, scheduling, and reporting skills.· Ability to synthesize large volumes of information into executive-level insights.· Strong stakeholder management and coordination abilities.· High attention to detail with a focus on accuracy, governance, and accountability.<br>Why Join Us?· Play a critical role in shaping and controlling a major development portfolio.· Work closely with executive leadership on strategic development initiatives.· Gain exposure to high-profile mixed-use, residential, hospitality, retail, and commercial developments.· Join a dynamic and growing real estate organization focused on excellence and innovation. Location: Saudi Arabia, Riyadh Employment Type: Full-Time
Location: Riyadh Type: Full-time Function: Sales Reports to: VP of Sales, KSA <br>About Think AI Think AI is building a hardware-aware AI orchestration platform that brings datacenter-grade AI compute capabilities into sovereign environments with unparalleled efficiency and ease. We also develop a deep-tech orchestration system that abstracts complex training, fine-tuning, and inference workflows into a single adaptive layer, tightly integrated with GPU hardware to maximize efficiency, performance, and control. Founded in Riyadh, we are scaling quickly and looking to build a world-class team that will own a category-defining product from the inside out. <br>Our Values Three principles run through everything we do. We pursue mastery in our craft and hold ourselves to a high standard in every detail. We honor the trust placed in us by our team, our customers, and the mission we carry. And we work with honesty and integrity, in how we build and in how we treat one another. <br>This is a fast-moving environment. We ship quickly, make decisions with speed, and adapt as we learn. We are a hands-on company, and we expect everyone, from new joiners to senior leaders, to stay close to the work. We hire people who move fast, take ownership, and go straight at a problem wherever it sits.<br>Role Overview The Government Account Manager will own and grow Think AI's named government and sovereign accounts, anchored in Saudi Arabia and expanding into MENA and global markets as opportunities arise. You’ll sell our Super Node, Ultra Node, Rack Node, and Tactical Node hardware, paired with our ILM orchestration platform, to national governments, defense organizations, and other sovereign entities. You’ll also be building a pipeline from a cold start where needed, navigating complex procurement environments, and driving deals from first conversation through deployment. We’re looking for someone to recognize signals from the field that will shape our roadmap.<br>You will report directly to the VP of Sales, KSA.<br>Responsibilities Own a named-account portfolio across government and sovereign customers. Anchor in KSA, grow into MENA, and globally as the business scales. Drive new logo acquisition and expand existing accounts. Lead the full sales cycle from prospecting through procurement, contracting, deployment, and renewal. Build account plans for every named account with quarterly business reviews and clear paths to expansion. Partner with the Senior Solutions Architect to design solutions that fit each customer's environment, security posture, and procurement constraints. Navigate government procurement, vendor registration, RFP, and tender processes with confidence across the markets we sell into. Hit quarterly and annual bookings targets. Forecast accurately every week in the sales cadence. Bring market intelligence back to the product team. The best account managers shape the roadmap.<br>Requirements 6+ years selling AI infrastructure, GPU compute, servers, or adjacent deep-tech products into government and sovereign customers. Local experience at a leading hardware, hyperscale, or AI company managing named accounts in the AI, GPU, or server categories. Deep familiarity with government procurement processes in at least one major market (vendor registration, tender, and compliance frameworks). Existing network of relationships inside the KSA government and sovereign entities. You can name them. Native or fluent Arabic and fluent English.<br>Nice to have Direct experience selling to the KSA government and defense entities. Familiarity with cybersecurity and data sovereignty frameworks relevant to AI infrastructure in regulated markets. Experience selling Saa S or enterprise software alongside hardware. We will offer ILM as a standalone software product as we scale, and a seller comfortable positioning both has an edge. Prior experience inside a startup scaling from early to growth stage.<br>What We Offer Opportunity to join one of the first deep tech companies in MENA, building in-house foundational AI technology from the ground up. Meaningful ownership and impact at an early-stage company. Competitive early-stage compensation. Close collaboration with world-class staff. Work on problems that combine hardware, systems, and AI at scale.
Job Title: Business Development Manager<br>Location: Riyadh, Saudi Arabia<br>About the Role:We are seeking a dynamic and experienced BDM to drive market expansion and business growth for our Aerial Work Platform (AWP) product line across designated European regions. The ideal candidate will be instrumental in developing new client relationships and achieving strategic sales objectives.<br>Key Responsibilities:Drive market development and new client acquisition for the AWP product line within the assigned region. Formulate and execute annual sales plans to achieve company-set performance targets. Maintain and strengthen relationships with key accounts, facilitating project finalization and order conversion. Collaborate with technical support and delivery teams to ensure seamless project execution. Manage the entire sales process, including bidding, quotation, and contract negotiations. Provide regular updates to HQ and regional management on market trends and competitive intelligence.<br>Requirements:Minimum 3 years of sales experience within the Aerial Work Platforms (AWP) industry. Solid understanding of the European market customer landscape (e.g., construction firms, rental companies, municipal units). Professional proficiency in English as a working language. Proven ability to independently develop new markets, with strong resilience and adaptability to frequent travel. Background in construction machinery, equipment rental, or industrial services is a strong plus.
Title: Policy Governance Senior Manager Department: Policy Governance & Assurance Location: Riyadh <br> Core Responsibilities: <br>Lead end-to-end review and governance of policy structures and content, ensuring alignment with regulatory requirements, best practices, and the bank’s Delegation of Authority (DoA), while driving consistency and reducing duplication across all policies. Oversee policy implementation by coordinating with relevant stakeholders to validate execution, ensuring policies are effectively translated into practice and supported by appropriate evidence. Define and manage policy ownership classification, advising policy and risk owners on roles, responsibilities, and regulatory expectations in line with organizational structure and industry practices. Manage regulatory-to-policy mapping, including gap and overlap analysis, and act as the central authority on regulatory interpretation to ensure consistent application across the bank in coordination with Compliance. Develop, maintain, and enhance policy standards, frameworks, templates, and internal review guidelines to ensure high-quality, consistent policy drafting and governance aligned with global best practices. Lead and conduct policy effectiveness reviews (periodic and ad hoc), assessing practical application, regulatory alignment, Board feedback, and usage, and oversee reporting to Executive Management and Board Committees. Oversee governance and review of MPMs and non-regulatory policies, including template development, classification, and alignment with internal governance standards and regulatory expectations. Manage the full lifecycle of policies and MPMs, including reviews, approvals, sign-offs, tracking cycles, effective dates, publication, and regulatory correspondence to ensure timely and high-quality delivery. Oversee preparation and standardization of submissions to Executive Management, the Board, and Board Committees, ensuring accuracy, consistency, and alignment with governance requirements. Establish and enforce standards for implementing procedures, including developing and conducting health checks to assess alignment, linkage, and effectiveness between policies and procedures. Drive continuous improvement of policy governance processes, including the development of systems, dashboards, and workflow enhancements to increase operational efficiency and effectiveness. Oversee the management of a centralized policy repository, ensuring proper organization, version control, archiving, and accurate dissemination of policies across internal and external platforms. Supervise and coordinate policy review working groups, and develop effective workflows, controls, and tracking mechanisms to enhance collaboration, governance, and team efficiency.<br>Qualifications and Requirements: <br>Proven experience in a senior role managing policies and procedures, with end-to-end responsibility for governance frameworks, policy development, and implementation within a complex organization. Strong governance mindset, with a solid understanding of governance frameworks, legal considerations, and control functions. Advanced analytical and critical thinking skills, with the ability to identify key issues, assess challenges, and develop practical, effective solutions. Demonstrated ability to take initiative, anticipate emerging trends, and proactively address evolving organizational and regulatory requirements. High ethical standards, with a proven commitment to integrity, accountability, and transparency in decision-making and leadership. Strong adaptability and resilience, with the ability to navigate complexity and drive change in a dynamic and evolving environment. Solid understanding of process design, including operations, controls, systems, and workflow optimization. Excellent organizational and coordination skills, with the ability to streamline complex workflows, identify efficiencies, and manage multiple priorities effectively. Strong stakeholder management skills, with the ability to understand business needs, build trust, and foster collaboration across functions. Strong analytical acumen, with proficiency in leveraging data and insights to inform governance strategies and measure effectiveness.
We are looking for an experienced, data-driven, and inspiring Customer Success Manager to build, lead, and motivate our team of Customer Success Specialists. You will be responsible for ensuring the team delivers exceptional service, drives key business outcomes in customer retention, expansion, and satisfaction. You are not only a people leader but also a strategist, process optimizer, and a key cross-functional collaborator.<br>Team Leadership Lead and manage a team of customer service representatives, providing direction, mentorship, and performance management. Foster a positive and collaborative team environment to achieve high levels of customer satisfaction and enhance team effectiveness.<br>Client Engagement Oversee escalated customer inquiries and complaints, ensuring timely and effective resolution. Cultivate and maintain strong relationships with clients to understand their needs and concerns. Analyze client feedback and implement strategies to drive improvements in customer satisfaction. Analyze client interaction data and feedback not only to improve satisfaction but also to proactively identify potential opportunities for upsell, cross-sell, or product expansion, leading the team to drive these conversions.<br>Strategic Process Improvement Identify and implement process improvements within the customer service department. Develop and enforce best practices to streamline workflows and enhance operational efficiency. Regularly review and update customer service policies and procedures to ensure alignment with industry standards and organizational goals. Focus particularly on designing and optimizing end-to-end customer conversion pathways, such as workflows for lead identification from service interactions, best practices for value demonstration, and renewal/expansion procedures.<br> Training and Development Design and deliver comprehensive training programs for customer service representatives to enhance their skills and knowledge. Provide ongoing coaching and performance feedback to promote continuous improvement and professional growth within the team.<br> Performance Reporting and Data Analysis Prepare and analyze reports on key performance indicators (KPIs) related to customer service. Utilize data analysis to identify trends and areas for improvement, making strategic recommendations to enhance service delivery and operational effectiveness.<br>Cross-Departmental Collaboration Collaborate with other departments, such as operations, compliance, and sales, to address client concerns and resolve issues efficiently. Communicate effectively with internal stakeholders to ensure a cohesive and seamless customer experience.<br>Regulatory Compliance Ensure that all customer service activities comply with relevant regulations and company policies. Stay informed about industry regulations and updates related to customer interactions, and proactively implement changes to maintain compliance.<br><br><br>Requirements<br><br><br>• Bachelor's degree in business, finance, or a related field.• Minimum 5 years of relevant experience, including at least 2 years of directly managing customer success, customer service, or sales support team.• Required language(s): Arabic (Native/Fluent), English (Business level), Mandarin (preferred but not mandatory).• Strong leadership and team management skills.• Excellent communication and interpersonal skills.• Knowledge of financial markets and stockbroking processes.• Ability to handle stressful situations and resolve conflicts effectively.• Proficiency in customer service software and CRM systems.• Adaptability to handle rotational shifts, catering to both foreign and domestic market requirements.<br>We offer a comprehensive and holistic work experience and package as follows:• Competitive compensation and benefits.• Fun loving and diverse work environment• Business casual work attire everyday<br>*Please note that only short-listed candidates will be contacted. Thank you.<br><br><br>Benefits<br><br>Paid Time Off Training & Development Performance Bonus
Egis is an international player active in architecture, consulting, construction engineering and mobility services. We create and operate intelligent infrastructures and buildings that respond to the climate emergency and contribute to more balanced, sustainable and resilient territorial development. Operating in 100 countries, Egis puts the expertise of its 19,500 employees at the service of its clients and develops cutting-edge innovations accessible to all projects. Through its wide range of activities, Egis is a key player in the collective organization of society and the living environment of citizens all over the world.<br><br> <br><br>With 3,500 employees across 8 countries in the Middle East, Egis has delivered over 700 complex development projects, stimulating economic growth and enhancing quality of life. Ranked among the top ten firms in the Middle East by Engineering News Record (ENR), Egis is committed to sustainable development. The Group’s operations in the Middle East are built on strategic acquisitions and a deep understanding of local market conditions. Egis’ long history of providing comprehensive engineering, consulting, and project management services makes it a trusted partner for regional governments, investors, and developers.<br><br><br><br>Job Description<br><br>We are seeking an experienced Environment Senior Manager to join our organization in Riyadh, Saudi Arabia. In this strategic leadership role, you will oversee all environmental management initiatives, ensure regulatory compliance, and drive sustainability programs across our operations. The ideal candidate will combine strong technical environmental expertise with decisive leadership capabilities to champion our commitment to environmental responsibility and operational excellence.<br><br>Develop, implement, and oversee comprehensive environmental management systems and policies aligned with ISO 14001 standards and local Saudi Arabian regulations Lead and mentor a team of environmental professionals, fostering a culture of continuous improvement and environmental stewardship Conduct environmental impact assessments and audits to identify risks, non-conformities, and opportunities for improvement Analyze environmental data and prepare detailed reports for senior management and regulatory authorities Design and execute sustainability programs focused on waste reduction, energy efficiency, water conservation, and carbon footprint management Ensure organizational compliance with all applicable environmental laws, regulations, and industry standards Manage environmental budgets and allocate resources effectively to support program objectives Develop and maintain relationships with regulatory agencies, stakeholders, and external environmental consultants Identify emerging environmental trends and best practices, recommending strategic initiatives to enhance organizational performance Coordinate environmental training and awareness programs for employees across all levels Lead cross-functional projects to integrate environmental considerations into business operations and decision-making processes<br><br><br>Qualifications<br><br>Minimum 15 years of professional experience in environmental management, with at least 8 years in a senior leadership or management capacity Demonstrated expertise in environmental compliance, regulatory requirements, and environmental management systems (ISO 14001) Strong knowledge of environmental impact assessment methodologies and environmental audit procedures Proven experience developing and implementing sustainability programs and corporate environmental responsibility initiatives Advanced analytical skills with proficiency in environmental data analysis and reporting tools Excellent project management capabilities with experience managing multiple initiatives simultaneously Strong team leadership and people management skills with the ability to motivate and develop staff Strategic planning and visionary thinking to drive long-term environmental objectives Exceptional communication and presentation skills for engaging with diverse stakeholders Experience with environmental risk assessment and mitigation strategies Familiarity with carbon footprint management, waste management, and water resource management Budget management and financial planning experience Knowledge of Saudi Arabian environmental regulations and regional sustainability frameworks is highly desirable Proficiency in environmental management software and Microsoft Office applications Strong problem-solving abilities and attention to detail
At Al Ghurair, we remain dedicated to driving innovation and shaping the future. As we continue to look for the best and brightest talent to scale our growth, we currently have an amazing opportunity for a Branch Manager in one of our newest divisions in KSA, Mhero & Voyah. We seek individuals who are not only experts in their field but also possess a proactive mindset, exceptional collaboration skills, and a passion for fostering a positive work culture.<br><br>What You’ll Do Lead Branch Operations – Oversee the overall day-to-day operations of the branch, ensuring smooth and efficient business performance. Drive Business Performance – Take ownership of branch sales, revenue, profitability, and overall business targets. Lead & Develop Teams – Manage, motivate, and develop employees across Sales, Aftersales, Service, and Parts. Monitor KPIs – Track branch performance, productivity, customer satisfaction, and financial KPIs, taking corrective action when needed. Customer Experience – Ensure a high level of customer satisfaction and build strong relationships with key customers. Sales & Aftersales Coordination – Ensure effective collaboration between Sales, Service, Parts, and other departments to maximize business opportunities. Financial Management – Monitor the branch budget, expenses, profitability, and operational costs. Business Development – Identify new opportunities, strengthen market presence, and contribute to the branch’s growth strategy. Operational Excellence – Ensure compliance with company policies, procedures, quality standards, and regulatory requirements. Reporting & Collaboration – Provide regular performance reports and work closely with senior management and Head Office to achieve business objectives.<br><br>Who You Are? Branch Management Experience – 7+ years of experience in branch management, dealership operations, or a similar leadership role, preferably within the automotive industry. Strong Leadership Skills – Proven ability to lead, motivate, and develop large teams while maintaining high levels of performance. Automotive Industry Knowledge – Strong understanding of automotive sales, aftersales, service, and parts operations. Business & Commercial Acumen – Experience managing branch revenue, profitability, budgets, and operating expenses while achieving business targets. Performance Driven – Strong experience in monitoring KPIs, sales performance, customer satisfaction, and operational efficiency. Customer Focused – Ability to build strong customer relationships and ensure an excellent customer experience. Strategic & Analytical Thinker – Able to identify business opportunities, analyze performance, and implement effective improvement plans. Communication Skills – Excellent communication and interpersonal skills with the ability to work effectively with senior management and cross-functional teams. Language Skills – Fluent in Arabic and English. Saudi Market Experience – Previous experience working in the Saudi automotive market is highly preferred. Chinese Automotive Experience – Experience with Chinese automotive brands is considered a strong advantage.<br><br><br><br>Who are we?<br>Al Ghurair is a leading diversified family business group in the Middle East, founded in 1960 with operations spanning six key industry sectors: Foods and Resources, Properties, Construction and Services, Energy, Mobility, and Ventures. Headquartered in Deira, we are proud to employ approximately 28,000 people across more than 50 countries worldwide.<br>We are looking for passionate and talented individuals to join us in our journey. At Al Ghurair, you have the opportunity to contribute to a legacy of excellence and be part of a team that is shaping the future and beyond.<br>Discover more about us at: www.al-ghurair.com<br>Why join us?<br>We’re a vibrant community where individuals thrive and careers flourish. Our diverse community embodies this spirit, fostering a sense of belonging and connection. Here, respect, support, and open communication form the very fabric of our work environment, to fulfil our core Purpose of ‘Enhancing Life’. When you work with us, you become part of our shared purpose, collaborating with colleagues who share your passion and commitment to success.
About KUN Investment Holding KUN Investment Holding (KIH), established in 2013, is a private investment holding company headquartered in Jeddah, with interests spanning healthcare, sports, wellness, hospitality, real estate, logistics, and beyond. We operate with a lean corporate structure in which every function carries real ownership and Human Capital is expected to shape the organization, not just administer it.<br>The Role We are seeking a Senior HR Manager to lead the Human Capital function at KIH, with a dual mandate: organizational development and full ownership of HR operations. Reporting to the Chief Administrative Officer, you will lead the HR department end-to-end, from organizational design, job architecture and performance frameworks to the daily engine of the employee lifecycle, payroll governance and regulatory compliance. This is a build-and-run role. KIH is institutionalizing its Human Capital foundations, and the person in this seat will both design the architecture and operate it. You will be close to the CAO and CEO on organizational and people decisions, and close enough to the details to ensure that records, payroll inputs, and compliance are exactly right.<br>What You Will Own Organisational Development Lead organizational design: structures, job architecture, role definitions and grading in line with the approved framework Build and run performance management, promotion and annual review cycles Develop workforce and manpower plans aligned with business priorities Advise the CAO and executive leadership on organization, capability and succession Strengthen culture, engagement and ways of working across the company HR Operations & Employee Lifecycle Run the full employee lifecycle from hiring to separation: recruitment, onboarding, contracts, transfers, offboarding Operate the grade, salary and benefits frameworks within approved policy Own payroll governance and the integrity of every payroll input Manage employee relations and grievances with fairness, discretion and due process HR Governance, Systems & Compliance Maintain HR policies, records and procedural compliance to an audit-ready standard Own Mena ITech as the single source of truth for HR data, and drive its full utilization Ensure compliance with KSA Labor Law and government platforms including GOSI, Qiwa, Mudad and HRSD requirements Manage Saudization planning and Nitaqat positioning Team Leadership Lead and develop the HR team, setting standards for service, accuracy and confidentiality Manage recruitment partners, insurers and HR service providers<br>Qualifications & Experience Saudi national; this role manages Saudization and represents the company in HRSD matters Bachelor's degree in Human Resources, Business Administration, or a related field8 to 12 years of progressive HR experience, including management of an HR team Demonstrated organizational development experience: structures, grading, performance frameworks; this is essential, not preferred Deep working knowledge of KSA Labor Law and government platforms (GOSI, Qiwa, Mudad); this is essential Hands-on HRIS command; Mena ITech experience is a strong advantage Professional certification (SHRM, CIPD or equivalent) is an advantage Fluent English and Arabic<br>Who You Are Discreet and trustworthy in an environment where confidentiality is non-negotiable. Rigorous with detail, because in HR the detail is the job. Sound judgment in sensitive people matters, a builder who can also run what they build, and a service mindset toward the business you support.
We are looking for an experienced, data-driven, and inspiring Customer Success Manager to build, lead, and motivate our team of Customer Success Specialists. You will be responsible for ensuring the team delivers exceptional service, drives key business outcomes in customer retention, expansion, and satisfaction. You are not only a people leader but also a strategist, process optimizer, and a key cross-functional collaborator.<br>Team Leadership Lead and manage a team of customer service representatives, providing direction, mentorship, and performance management. Foster a positive and collaborative team environment to achieve high levels of customer satisfaction and enhance team effectiveness.<br>Client Engagement Oversee escalated customer inquiries and complaints, ensuring timely and effective resolution. Cultivate and maintain strong relationships with clients to understand their needs and concerns. Analyze client feedback and implement strategies to drive improvements in customer satisfaction. Analyze client interaction data and feedback not only to improve satisfaction but also to proactively identify potential opportunities for upsell, cross-sell, or product expansion, leading the team to drive these conversions.<br>Strategic Process Improvement Identify and implement process improvements within the customer service department. Develop and enforce best practices to streamline workflows and enhance operational efficiency. Regularly review and update customer service policies and procedures to ensure alignment with industry standards and organizational goals. Focus particularly on designing and optimizing end-to-end customer conversion pathways, such as workflows for lead identification from service interactions, best practices for value demonstration, and renewal/expansion procedures.<br> Training and Development Design and deliver comprehensive training programs for customer service representatives to enhance their skills and knowledge. Provide ongoing coaching and performance feedback to promote continuous improvement and professional growth within the team.<br> Performance Reporting and Data Analysis Prepare and analyze reports on key performance indicators (KPIs) related to customer service. Utilize data analysis to identify trends and areas for improvement, making strategic recommendations to enhance service delivery and operational effectiveness.<br>Cross-Departmental Collaboration Collaborate with other departments, such as operations, compliance, and sales, to address client concerns and resolve issues efficiently. Communicate effectively with internal stakeholders to ensure a cohesive and seamless customer experience.<br>Regulatory Compliance Ensure that all customer service activities comply with relevant regulations and company policies. Stay informed about industry regulations and updates related to customer interactions, and proactively implement changes to maintain compliance.<br><br><br>Requirements<br><br><br>• Bachelor's degree in business, finance, or a related field.• Minimum 5 years of relevant experience, including at least 2 years of directly managing customer success, customer service, or sales support team.• Required language(s): Arabic (Native/Fluent), English (Business level), Mandarin (preferred but not mandatory).• Strong leadership and team management skills.• Excellent communication and interpersonal skills.• Knowledge of financial markets and stockbroking processes.• Ability to handle stressful situations and resolve conflicts effectively.• Proficiency in customer service software and CRM systems.• Adaptability to handle rotational shifts, catering to both foreign and domestic market requirements.<br>We offer a comprehensive and holistic work experience and package as follows:• Competitive compensation and benefits.• Fun loving and diverse work environment• Business casual work attire everyday<br>*Please note that only short-listed candidates will be contacted. Thank you.<br><br><br>Benefits<br><br>Paid Time Off Training & Development Performance Bonus
Job Purpose:The Applications Manager owns the full lifecycle of the company’s core business applications across a multi-brand F&B operation of approximately 50 branches. The role is the central bridge between business operations, internal IT, and external vendors - translating operational needs into stable, integrated, and well-governed systems. The primary mandate covers the Bonus Bites customer ordering platform, the new POS rollout , integration with Dynamics 365 Finance & Operations (on-premises), and the cloud-migration and API strategy that connects them.<br>Key Responsibilities:Customer Ordering App• Own the platform post-handover: stabilization, release management, and the production roadmap across backend, mobile, payments, and loyalty.• Manage core integrations: payment flows (Pay Tabs), loyalty (Dsquares), and menu/catalog sync , ensuring end-to-end transaction integrity.• Define and enforce SLAs, including after-hours P1 coverage aligned to operational hours; coordinate vendor support and escalations.<br>POS Implementation• Lead the end-to-end rollout across all branches: configuration, menu and pricing setup, store onboarding, training, and hyper care.• Govern the vendor relationship - commercial and technical - covering rate locks, SLA service credits, and MSA obligations.• Standardize POS operations across brands while accommodating brand-specific requirements.<br>Dynamics 365 F&O Integration (On-Premises)• Own functional and data integration between POS, ordering, and D365 F&O - sales posting, inventory, item/UOM mastering, and financial reconciliation.• Safeguard data integrity at integration boundaries (UOM conversions, costing, inventory closing) and enforce change-control and logging governance.• Partner with finance, costing, and accounting stakeholders to ensure operational data flows correctly into the ERP.<br>Cloud Migration & APIs• Help define and execute the migration path for application workloads toward cloud and hybrid architectures.• Establish and govern the API/integration layer connecting POS, ordering, loyalty, payments, and ERP - including standards for security, versioning, monitoring, and documentation.• Reduce single points of failure and vendor-domain dependencies through proper environment, credential, and asset ownership.<br>Business & Vendor Liaison• Act as the primary bridge between business operations (operations, finance, marketing) and IT - gathering requirements, prioritizing the backlog, and managing expectations.• Manage external vendors and implementation partners: scope, SLAs, deliverables, escalations, and contractual obligations.• Translate business problems into technical requirements, and technical constraints into clear business language.<br>Governance & Delivery• Maintain a prioritized application risk register, documentation, and architecture/integration maps.• Run delivery using the internal ITSM platform (GLPI); enforce change management, incident handling, and release discipline.• Contribute to IPO-readiness from an application-controls and documentation standpoint.<br>Required Qualifications:Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field.7+ years in application management or delivery, with 3+ years managing teams or vendors. Hands-on experience integrating ERP (Dynamics 365 F&O strongly preferred) with operational systems such as POS, e-commerce/ordering, and payments. Proven POS implementation experience, ideally in F&B, retail, or hospitality at multi-site scale. Working knowledge of REST APIs, integration patterns, and cloud migration (Azure preferred). Strong vendor and stakeholder management, with the ability to operate as the business–IT bridge. Excellent Communication in both English and Arabic. <br>Preferred Qualifications:Experience with mobile app platforms, payment gateways , and loyalty systems. Familiarity with SQL Server, ITSM tooling, and ITIL practices. Multi-brand F&B / QSR / hospitality background; exposure to IPO, audit, or compliance environments.
The Manager – Finance & Accounting is responsible for the overall financial management, business analysis, and strategic financial planning of Unified Real Estate Development (URED) and its subsidiaries. The incumbent leads the Finance & Accounting team, drives digital transformation of financial processes, and serves as the primary business partner to the CFO and executive leadership across all financial, treasury, tax, and reporting matters.<br>Key Responsibilities:Strategic Finance Provide strategic oversight, direction, and governance across all sub-functions including FP&A, Accounting, Tax, and Treasury. Prepare and manage annual business plans, manpower plans, and departmental budgets for the Finance function. Establish and monitor measurable KPIs for the Finance & Accounting team; drive accountability and performance. Drive the digital transformation of finance operations including automation via Yardi, real-time Power BI dashboards, and AI-assisted reporting tools. Lead multi-function governance and performance reporting to the CFO & VP Support Services. Financial Reporting & Compliance Oversee the preparation and review of monthly, quarterly, and annual financial statements in compliance with IFRS and Saudi GAAP. Ensure compliance with all applicable regulatory frameworks including VAT, Zakat, WHT, and ZATCA e-invoicing requirements. Lead all statutory audit processes; manage external auditor relationships and resolve audit findings. Oversee preparation of consolidated financial reports for URED and subsidiaries, including intercompany reconciliations. Ensure continuous audit-readiness of the Finance function and all financial records. Treasury & Capital Management Manage treasury operations including cash flow planning, banking relationship management, and credit facility oversight. Monitor investment portfolio performance and provide recommendations to the CFO on capital allocation. Ensure financial discipline, cashflow forecasting accuracy, and cost reporting transparency across all business units. Provide executive-level reporting on financial performance, risk exposure, and treasury position. Business Partnering & Strategic Analysis Provide financial analysis and insights to support decisions on property acquisitions, development feasibility, lease pricing, and capital allocation. Collaborate with all department heads on budget management, cost controls, and financial performance improvement. Present financial performance, forecasts, and strategic analysis to the Board of Directors and executive leadership. Champion use of AI-assisted financial tools and advanced analytics to shift from reactive reporting to proactive insight generation. People Leadership & Development Lead, coach, and develop the Finance & Accounting team; build capability and succession plans for all critical roles. Conduct mid-year and annual performance appraisals for all direct reports. Identify talent gaps and drive training and development initiatives within the function. Promote a high-performance, compliance-conscious, and continuous-improvement culture<br>Qualifications Bachelor's Degree in Accounting, Finance, or a related field. CPA, ACCA, CMA, or equivalent professional certification (required). Master's Degree (MBA or MSc Finance) is an advantage. Experience Minimum 7–10 years' progressive experience in finance, with at least 5 years in a leadership role. Demonstrated experience in real estate, property management, or a closely related sector. Deep knowledge of IFRS, Saudi GAAP, VAT, Zakat, and WHT regulations. Proven experience leading audit processes and managing external auditor and regulator relationships. Track record of driving financial process transformation and team capability development.<br>Behavioural Competencies Executive leadership presence and accountability. Strategic thinking and foresight. Decisiveness under pressure. High integrity and compliance orientation. Strong influence and stakeholder management capability. Continuous improvement mindset. Functional Competencies Real estate financial management and reporting. IFRS, Saudi GAAP, VAT, and Zakat compliance. Treasury management and capital investment. Financial planning, budgeting, and forecasting. Risk analysis and internal controls design. Team leadership and capability development.
Egis is an international player active in architecture, consulting, construction engineering and mobility services. We create and operate intelligent infrastructures and buildings that respond to the climate emergency and contribute to more balanced, sustainable and resilient territorial development. Operating in 100 countries, Egis puts the expertise of its 19,500 employees at the service of its clients and develops cutting-edge innovations accessible to all projects. Through its wide range of activities, Egis is a key player in the collective organization of society and the living environment of citizens all over the world.<br><br>With 3,500 employees across 8 countries in the Middle East, Egis has delivered over 700 complex development projects, stimulating economic growth and enhancing quality of life. Ranked among the top ten firms in the Middle East by Engineering News Record (ENR), Egis is committed to sustainable development. The Group’s operations in the Middle East are built on strategic acquisitions and a deep understanding of local market conditions. Egis’ long history of providing comprehensive engineering, consulting, and project management services makes it a trusted partner for regional governments, investors, and developers.<br><br><br><br>Job Description<br><br>We're looking for an experienced Senior Commercial Manager to join our organization in Riyadh, Saudi Arabia. This is a strategic leadership role designed for a seasoned professional with extensive commercial management experience in the GCC region. The successful candidate will drive commercial excellence, optimize business performance, and lead cross-functional teams to achieve organizational objectives while maintaining the highest standards of professionalism and analytical rigor.<br><br>Develop and execute comprehensive commercial strategies aligned with organizational goals and market dynamics across the GCC region Manage end-to-end commercial operations, including vendor negotiations, contract management, and supplier relationship optimization Analyze market trends, competitive landscape, and financial performance metrics to identify growth opportunities and cost optimization initiatives Lead and mentor commercial teams, fostering a culture of accountability, excellence, and continuous improvement Oversee P&L management for assigned commercial portfolios, ensuring profitability and operational efficiency Negotiate and finalize commercial agreements with stakeholders, ensuring favorable terms and compliance with organizational policies Collaborate with senior leadership and cross-functional departments to align commercial objectives with broader business strategy Monitor key performance indicators (KPIs) and prepare detailed reports on commercial performance and market insights Identify and implement process improvements to enhance commercial operations and stakeholder satisfaction Build and maintain strategic relationships with key clients, partners, and vendors throughout the GCC region<br><br><br>Qualifications<br><br>Minimum 19 years of progressive commercial management experience, with substantial exposure to GCC markets Proven expertise in commercial strategy development and execution Strong negotiation and contract management skills with demonstrated success in complex commercial dealings Advanced analytical capabilities with proficiency in financial analysis, P&L management, and performance metrics Comprehensive knowledge of GCC market dynamics, regulatory environment, and business practices Excellent stakeholder management and cross-functional collaboration experience Demonstrated leadership experience with the ability to manage and develop high-performing teams Proficiency in vendor management and supply chain optimization Strong business acumen with the ability to identify market opportunities and drive revenue growth Exceptional communication and presentation skills in English Proficiency in Microsoft Office Suite and commercial management software systems Preferred: Experience in business development and market expansion initiatives Preferred: Familiarity with regional procurement practices and customs regulations
Hungerstation is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>The Compliance Manager will be responsible for leading the execution, administration, and continuous improvement of the organization’s corporate compliance program. This role ensures the company operates ethically and in full adherence to evolving laws, regulations, industry standards, and internal policies. The ideal candidate is a seasoned compliance professional with 8–10 years of experience who can independently identify compliance risks, manage key compliance processes, and drive initiatives under the general direction of VP Legal Affairs & GRC.<br><br>Key Responsibilities<br><br>I. Program Strategy and Administration<br><br>Compliance Program Leadership: Oversee the implementation, scaling, and daily administration of the corporate compliance program framework. Governance & Ethics: Analyze regulatory data and draft comprehensive reports/presentation materials to advise senior leadership on best practices, ethical standards, and applicable laws. Process Optimization: Lead the comprehensive assessment of compliance policies, processes, and systems; design and execute solutions to streamline operations and increase efficiency across the organization.<br><br>II. Monitoring, Audits, and Compliance Management<br><br>Regulatory Intelligence & Reporting: Actively monitor, interpret, and report on shifts in relevant laws, regulations, and corporate governance standards to ensure proactive organizational compliance. Corrective Action Management: Partner directly with department heads to develop, implement, and rigorously track robust corrective action plans, ensuring timely and effective resolution of compliance gaps. Third-Party Compliance Management (TPRM): Manage the end-to-end third-party compliance lifecycle, including overseeing due diligence checks, auditing third-party vendors/suppliers, and mitigating partner-associated risks. Systems & Product Compliance: Lead compliance assessments for internal policies, product offerings, services, and core IT systems, ensuring end-to-end documentation and control validation.<br><br>III. Policy, Training, and Communication<br><br>Policy Architecture & Maintenance: Own the drafting, revision, and lifecycle management of company-wide compliance policies and procedures, ensuring strict version control and organization-wide accessibility. Training & Awareness Programs: Design, develop, and deliver mandatory compliance training programs to foster a robust culture of ethics and regulatory awareness across all business units. Strategic Stakeholder Communication: Formulate and execute internal communication strategies to ensure all stakeholders are aligned on policy updates and changing regulatory requirements.<br><br>IV. Investigations and Regulatory Engagement<br><br>Whistleblower & Ethics Hotline Oversight: Manage the administration of the ethics/whistleblower program, ensuring secure data logging, tracking, triage, and coordination of initial case assessments. Compliance Investigations: Lead sensitive internal investigations into potential policy or regulatory violations by gathering evidence, conducting interviews, analyzing findings, and authoring final investigative reports. Regulatory Liaison & Coordination: Direct the preparation of formal documentation and coordinate cross-functional inputs to ensure timely, accurate responses to regulatory inquiries and mandatory filings.<br><br>Qualifications<br><br>8–10 years of progressive experience in corporate compliance, Compliance- risk management, internal audit, or legal operations. Bachelor’s degree in Business, Law, or a related field (Master’s or professional certifications is a major plus). Demonstrated experience leading projects independently and partnering with cross-functional department heads. Strong analytical skills with a proven track record of interpreting complex regulations and transforming them into actionable corporate policies.
Job Summary<br>Express Food Company is looking for an exceptional Engineering Executive to lead its Engineering organization and support one of the fastest growing Quick Service Restaurant businesses in the region. Reporting directly to the Chief Executive Officer, this executive leadership role is responsible for shaping the Company's engineering strategy, leading capital projects, restaurant development, maintenance, and engineering operations, while ensuring on time restaurant openings, operational excellence, regulatory compliance, and sustainable business growth. This is a unique opportunity to influence the Company's expansion strategy and build a world class Engineering function.<br>Purpose<br>To lead the Company's Engineering function by providing strategic direction across capital projects, restaurant development, project management, maintenance and asset management, ensuring on time restaurant openings, operational excellence, regulatory compliance and optimized engineering performance while supporting the Company's long term growth strategy and delivering an exceptional customer experience.<br>Why Join Express Food Company (EFC)<br>At Express Food Company, Engineering is a strategic business function that drives growth, innovation, and operational excellence. As our General Manager – Engineering, you will lead one of the most critical functions in the organization, overseeing capital projects, restaurant development, engineering operations, maintenance, and technical governance across a rapidly expanding Quick Service Restaurant (QSR) business. Reporting directly to the Chief Executive Officer, you will play a key role in shaping our future by delivering new restaurant openings, leading major capital investments, improving asset performance, and building a world-class engineering organization. If you are an executive leader who thrives in a fast-paced environment and is passionate about delivering operational excellence, we invite you to join our leadership team.<br>Key Responsibilities<br>• Lead the Company's Engineering function, including Engineering Operations, Project Management Office (PMO), Maintenance and Capital Projects.• Develop and execute the Engineering strategy to support business growth, restaurant expansion and operational excellence.• Ensure the successful delivery of new restaurant openings, relocations and refurbishment projects on time, within budget and to the Company's quality standards.• Drive engineering performance by maximizing asset reliability, equipment availability and maintenance effectiveness across all restaurants and facilities.• Lead engineering governance, technical standards and regulatory compliance, ensuring full adherence to Saudi regulations and health & safety requirements.• Manage engineering CAPEX and OPEX budgets while driving cost optimization and improving asset lifecycle performance.• Build and develop a high-performing Engineering organization, fostering a culture of accountability, innovation and continuous improvement.• Establish and maintain strategic partnerships with consultants, contractors, suppliers and key stakeholders to ensure successful project execution.• Act as the Company's senior engineering advisor, providing strategic recommendations to the Executive Leadership Team on engineering, infrastructure and capital investment matters.<br>Qualifications & Experience<br>• Bachelor's degree in civil, Mechanical, Electrical, Industrial Engineering or a related discipline. A Master's degree is an advantage.• Minimum 10 years of progressive Engineering experience, including at least 8 years in senior leadership roles.• Proven leadership experience managing Engineering, Maintenance, PMO and Capital Projects within a large multi-site organization.• Strong background in the QSR, Food & Beverage, Hospitality, Retail, FMCG or Manufacturing sectors.• Demonstrated success in delivering large-scale expansion programs and time-critical construction projects.• Strong financial acumen with experience managing CAPEX, OPEX and engineering investment decisions.• Excellent leadership, strategic planning, stakeholder management and problem-solving capabilities.• Professional certifications such as PMP, CMRP, Lean Six Sigma or equivalent are preferred.• Fluent in English. Arabic is an advantage.
Senior Maintenance Manager – Hard Services North Jeddah, Saudi Arabia <br>Role Purpose<br>Manages the full spectrum of building and infrastructure maintenance operations across all technical trades. Responsible for ensuring assets are maintained to the highest standards of safety, reliability, and performance through robust planned preventive maintenance (PPM), reactive maintenance, and a disciplined maintenance planning function.<br>Key Responsibilities<br>HVAC & Mechanical Systems:Oversee the operation, maintenance, and performance of all HVAC systems including AHUs, chillers, cooling towers, FCUs, and VRF/VRV units. Ensure compliance with manufacturer specifications and industry standards for all mechanical plant. Drive energy efficiency through optimal HVAC system management.<br>Electrical Systems:Manage maintenance of medium and low voltage electrical infrastructure including switchgear, transformers, UPS, generators, and distribution boards. Oversee testing and inspection programmes for electrical installations in line with regulatory requirements. Coordinate planned outages and ensure safe isolation procedures (LOTO) are followed at all times.<br>Plumbing & Hydraulics:Manage all plumbing and hydraulic systems including domestic water, drainage, fire suppression, and pumping systems. Ensure Legionella management plans and water hygiene programmes are maintained and documented. Oversee maintenance of pumps, valves, pipework, and associated infrastructure.<br>Lifts & Escalators:Manage maintenance contracts and in-house works for all vertical transportation assets (lifts, escalators, dumbwaiters). Ensure statutory inspection and testing obligations are met and certification is current. Monitor performance, breakdowns, and contractor response times against SLAs.<br>Low Current Systems & BMS:Oversee maintenance of low current systems including CCTV, access control, fire alarm, PA/VA, structured cabling, and data networks. Manage the Building Management System (BMS) — including monitoring, fault diagnosis, and optimisation of building performance. Coordinate upgrades and integration of new systems into the BMS.<br>Civil Works & Building Fabric:Manage planned and reactive maintenance of civil and building fabric elements including structure, roofing, flooring, finishes, doors, and glazing. Coordinate minor civil and repair works and ensure quality of workmanship meets standards. Liaise with projects team on refurbishment and modification works impacting building fabric.<br>Maintenance Planning:Develop and maintain a comprehensive PPM schedule across all trades and asset types using a CAFM/CMMS system. Analyse maintenance data to identify recurring faults, ageing assets, and opportunities for improvement. Produce maintenance performance reports including KPIs, work order completion rates, and asset availability. Manage spare parts inventory, procurement, and stock control for critical assets.<br>Team & Contractor Management :Lead, develop, and performance-manage a multi-trade maintenance team. Manage subcontractor performance and specialist maintenance contracts. Ensure all maintenance activities are carried out safely, in compliance with HSE standards and permit-to work procedures.<br>Experience & Qualifications<br>15+ years in building/facilities maintenance, with at least 5+ years in a management role. Strong technical background across multiple trades (MEP preferred). Degree in Mechanical, Electrical, or Building Services Engineering. Recognised maintenance or FM qualification (e.g., BIFM, City & Guilds, CIBSE) is advantageous. Proficiency in CAFM/CMMS systems. Demonstrated experience managing large teams.<br>Skills & Competencies<br>In-depth technical knowledge of MEP systems, BMS, and building fabric. Strong planning and organisational skills with a methodical approach to maintenance management. Ability to lead and motivate multi-disciplinary technical teams. Data-driven mindset with the ability to analyse maintenance metrics and drive improvements. Sound knowledge of HSE regulations and safe systems of work.<br>This is a full-time onsite position, working five days a week plus alternative Saturdays.
About UsAbdul Latif Jameel United Finance Company is a closed joint stock company licensed by the Saudi Central Bank (SAMA) to operate in financial leasing, productive assets financing, consumer products financing, and real estate financing. We provide a wide range of financing options for individuals and SMEs, including cash financing, all types of cars, heavy equipment, household and electronic appliances, as well as real estate financing. Our offerings are delivered through various Shariah-compliant financial solutions such as financial leasing, Murabaha, and Tawarruq, accessible via our widespread branch network across the Kingdom. We are committed to supporting entrepreneurs through Bab Rizq Jameel Financing programs and strive to be the leading financing destination for small and medium enterprises.<br>Position Description Leading and optimizing the CS Identity and Access Management (IAM) and Data Protection with alignment of Cybersecurity regulatory frameworks to ensure robust governance over user identities and privileges and only authorized individuals have appropriate access to resources and data.<br>Key Accountabilities<br>Drive the development and implementation of comprehensive IAM strategies that enhance organizational security posture and ensure that access to resources and data is strictly regulated for authorized personnel. Oversee the establishment of advanced data protection controls to safeguard sensitive information from unauthorized access, ensuring compliance with internal standards and regulatory requirements. Provide directions and oversight for the IAM ana Data Protection related technologies, while empowering the administrative team to implement and manage the daily operations effectively. Lead the regular access rights reviews to ensure alignment with CS polices and compliance requirements, mitigating risks associated with identity management. Collaborate with different business units to ensure that IAM and data protection measures are within the overall required Cybersecurity frameworks. Oversee the governance and implementation of Privileged Access Management (PAM) to secure high-risk accounts and ensure stringent control over administrative access. Establish and track Key Performance Indicators (KPIs) and metrics to evaluate the effectiveness of IAM and data protection programs and support informed decision-making.<br>Key Activities:<br>Supervise the administrative team to implement IAM technologies effectively, providing guidance and support as needed. Collaborate with various business units to ensure the implementation of Authority Matrix is applied on the required applications. Lead the planning and execution of regular access rights reviews, ensuring they are conducted efficiently and comprehensively. Ensure all CS IAM and data protection initiatives are compliant with relevant laws and regulations. Consult and review CS IAM related policies ensuring the alignment with organizational requirements. Evaluate critical access requests based on a risk-driven approach. Ensure users activities and audit logs are aligned with security controls. Regularly evaluate data protection protocols to ensure compliance with internal policies and regulatory standards. Manage the implementation of PAM solutions to safeguard privileged credentials and monitor high-risk user sessions. Develop and report on relevant KPIs and security metrics to provide visibility into the health and compliance of identity and information security operations.<br>Qualifications:<br>Bachelor’s degree in Cybersecurity, Computer Science, or related field. Relevant professional certifications such as Certified Information Systems Security Professional (CISSP). IAM-specific certifications like Certified Identity and Access Manager (CIAM).<br>Work Experience:<br>Minimum 5 years’ experience in related field.
Egis is an international player active in architecture, consulting, construction engineering and mobility services. We create and operate intelligent infrastructures and buildings that respond to the climate emergency and contribute to more balanced, sustainable and resilient territorial development. Operating in 100 countries, Egis puts the expertise of its 19,500 employees at the service of its clients and develops cutting-edge innovations accessible to all projects. Through its wide range of activities, Egis is a key player in the collective organization of society and the living environment of citizens all over the world.<br><br>With 3,500 employees across 8 countries in the Middle East, Egis has delivered over 700 complex development projects, stimulating economic growth and enhancing quality of life. Ranked among the top ten firms in the Middle East by Engineering News Record (ENR), Egis is committed to sustainable development. The Group’s operations in the Middle East are built on strategic acquisitions and a deep understanding of local market conditions. Egis’ long history of providing comprehensive engineering, consulting, and project management services makes it a trusted partner for regional governments, investors, and developers.<br><br><br><br>Job Description<br><br>We're looking for an experienced Senior Commercial Manager to join our organization in Riyadh, Saudi Arabia. This is a strategic leadership role designed for a seasoned professional with extensive commercial management experience in the GCC region. The successful candidate will drive commercial excellence, optimize business performance, and lead cross-functional teams to achieve organizational objectives while maintaining the highest standards of professionalism and analytical rigor.<br><br>Develop and execute comprehensive commercial strategies aligned with organizational goals and market dynamics across the GCC region Manage end-to-end commercial operations, including vendor negotiations, contract management, and supplier relationship optimization Analyze market trends, competitive landscape, and financial performance metrics to identify growth opportunities and cost optimization initiatives Lead and mentor commercial teams, fostering a culture of accountability, excellence, and continuous improvement Oversee P&L management for assigned commercial portfolios, ensuring profitability and operational efficiency Negotiate and finalize commercial agreements with stakeholders, ensuring favorable terms and compliance with organizational policies Collaborate with senior leadership and cross-functional departments to align commercial objectives with broader business strategy Monitor key performance indicators (KPIs) and prepare detailed reports on commercial performance and market insights Identify and implement process improvements to enhance commercial operations and stakeholder satisfaction Build and maintain strategic relationships with key clients, partners, and vendors throughout the GCC region<br><br><br>Qualifications<br><br>Minimum 19 years of progressive commercial management experience, with substantial exposure to GCC markets Proven expertise in commercial strategy development and execution Strong negotiation and contract management skills with demonstrated success in complex commercial dealings Advanced analytical capabilities with proficiency in financial analysis, P&L management, and performance metrics Comprehensive knowledge of GCC market dynamics, regulatory environment, and business practices Excellent stakeholder management and cross-functional collaboration experience Demonstrated leadership experience with the ability to manage and develop high-performing teams Proficiency in vendor management and supply chain optimization Strong business acumen with the ability to identify market opportunities and drive revenue growth Exceptional communication and presentation skills in English Proficiency in Microsoft Office Suite and commercial management software systems Preferred: Experience in business development and market expansion initiatives Preferred: Familiarity with regional procurement practices and customs regulations
Position Summary We are seeking an experienced Construction Machinery Rental Operations Manager to lead the development and operation of Liu Gong Saudi Company's rental business while supporting our authorized dealers in building sustainable rental operations. This role combines operational leadership, commercial development, and dealer capability building. The successful candidate will be responsible for maximizing fleet utilization, improving business profitability, developing rental solutions for customers, and supporting dealers in establishing professional rental management systems.<br>Key Responsibilities Rental Business Operations Lead the overall operation of Liu Gong Saudi Company's equipment rental business. Develop strategies to maximize fleet utilization, equipment availability, and business profitability. Manage equipment lifecycle planning, including fleet acquisition, deployment, maintenance, refurbishment, and disposal. Oversee equipment scheduling, logistics, delivery, collection, and yard management. Ensure preventive maintenance programs are effectively implemented to minimize equipment downtime. Business Development & Customer Management Develop and execute rental sales strategies to grow market share. Identify new business opportunities and establish long-term customer relationships. Manage rental quotations, contract negotiations, renewals, and contract compliance. Monitor market trends and recommend competitive pricing strategies. Resolve customer issues and ensure a high level of customer satisfaction. Financial & Operational Performance Prepare and manage the rental business budget. Monitor key business KPIs, including:Fleet utilization Equipment availability Rental revenue Profitability Collection performance Return on assets (ROA) Control operating costs, including maintenance, logistics, labor, and fleet expenses. Support credit control and collection activities while minimizing financial risk. Ensure compliance with Saudi regulations, company policies, and HSE standards. Team Leadership Build, lead, and develop the rental operations team. Coach and mentor employees to improve operational efficiency and customer service. Establish performance objectives and conduct regular performance reviews. Promote a culture of accountability, continuous improvement, and teamwork. Dealer Rental Capability Development Assess dealers' rental business capabilities and identify improvement opportunities. Support dealers in establishing rental business strategies and operational roadmaps. Provide guidance on:Fleet planning Rental operations Pricing strategy Equipment management Contract administration Credit management Risk control Deliver training programs for dealer management and rental teams. Conduct regular dealer visits to review business performance and recommend improvement initiatives. Share Liu Gong global best practices and promote collaboration across the dealer network.<br>Qualifications Required Bachelor's degree in Engineering, Mechanical Engineering, Business Administration, Marketing, Finance, or a related field. Minimum 5–7 years of experience in construction equipment rental, heavy equipment, fleet management, or a related industry, including at least 3 years in a management role. Proven experience in the Saudi Arabian or GCC market, with a good understanding of local business practices, commercial regulations, and the construction equipment industry. Strong knowledge of equipment rental operations, including fleet planning, utilization, maintenance, contract management, cost control, pricing, and profitability. Solid understanding of construction machinery products and their applications. Strong commercial and financial acumen, with experience managing budgets, KPIs, pricing strategies, and business performance. Excellent leadership, communication, and stakeholder management skills, with the ability to work effectively across customers, dealers, and cross-functional teams. Professional proficiency in English (written and spoken). Willingness to travel frequently within Saudi Arabia. Preferred Experience with a construction equipment manufacturer, dealer, or leading equipment rental company. Experience establishing or expanding a rental business and developing dealer or distributor rental capabilities. Familiarity with rental management or fleet management systems. Arabic language skills are an advantage.
Be the change. Join the world’s most visionary developer.<br>Red Sea Global (RSG) is showing that there is a better way to positively shape the places we live, work and travel.<br>We are purpose-driven and committed to people and planet. Our transformative programs are a driving force to achieving Vision 2030, as well as leading the world towards regenerative tourism.<br>Join RSG and be part of the positive change for Saudi Arabia and the world.<br>Job Purpose:This role aims to ensure adequate integration and consolidation of the risks from the operational destination, subsidiaries, and enablers level up to the enterprise level. The Senior Manager – Operations Risk is responsible for developing dashboards and risk registers for a) operational subsidiaries, assets, activities, and enablers, including hospitality and non-hospitality activities; and b) Operations Risk Profile. <br>Job Responsibilities:<br>Administrative Participate in setting the goals, initiatives & plans and monitor their execution;Manage day-to-day activities & operations, including implementation of all policies & procedures and recommend potential improvements where appropriate;Assist in the development and management of financial and human resource requirements (annual budget); and;Manage, guide & support employees in the execution of their work and develop them to improve performance.<br>RM Framework Support developing and maintaining Operations Risk Management policy, Processes & Procedures in alignment with the ISO 31000 framework, and ensure integration & alignment between the operational verticals;Roll-out upon gaining the approval of the Risk Director the approved implementation plan for Operations; Oversee the implementation of the approved mitigation plans;Provide an aggregated view of risks related to overall Operations Mega Processes;Develop systemic Operations risk profile; and Assume the role of Operations Risk Panel (ORP) Secretariate.<br>Risk Identification, Prioritization and Treatment Review all the operational assets risks identified and ensure all material risks are properly consolidated at the operations systemic level and escalated to the Risk Director;Engage Corporate, Projects Delivery and Development risk teams to ensure proper and effective transfer of risks across the value chain risk owners;Engage the Operations teams in discussions regarding events that could lead to potential losses or missed opportunities;Run and facilitate the operations risk assessment workshops/meetings;Facilitate the development of the risk treatment plans with the risk owners;Review the consolidated operations risk treatment strategies and identify improvement areas that could be adopted at the enterprise level to better utilize company resources.<br>Monitoring and Reporting Prepare risk dashboards and reports;Monitor compliance and effectiveness of the RM processes & procedures within RSG Operations and report on results; and Monitor implementation timeliness and effectiveness of the consolidated Operational risk treatment plans and strategy.<br>Training and Communication Identify risk training needs;Develop and deliver training materials to the Risk Champions to raise RM awareness;Recommend to the Risk Director the awareness messages (i.e., emails, brochures, screen savers, etc.) to be delivered to the business; and Share knowledge of risk practices and best practices with the ERM function.<br>Job Requirements:<br>Qualifications & Experience:Bachelor’s degree in Risk Management, Finance, or Business Administration. Certification in Risk Management or Risk Assurance from a well-renowned international body (i.e., IRM, IIA). Eight to ten years of Enterprise Risk Management and/or Risk-based Internal Audit experience, including three years of experience with a consulting firm (EY, Deloitte, PwC… etc). Experienced with Enterprise Risk Management frameworks (ISO 31000 or COSO ERM).<br>Skills: Excellent written and verbal English language skills<br>Job Context:Risk assessment for the operational destination, subsidiaries, activities, and enablers.