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Job Title –Teradata Developer & Data Lakehouse Application Support Engineer Company – TCS (MEA) Location – Jeddah, Saudi Arabia Job type – Full time<br>About Us:Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS has over 616,171 of the world’s best-trained consultants with 157 nationalities in 53 countries. For more information, visit www.tcs.com and follow TCS news at @TCS_News.<br>Job Description:<br>Key Responsibilities<br>Platform Administration & Operations<br>Install, configure, and maintain Teradata Vantage (17.x) environments across Intelli Flex and virtualized platforms. Manage system components including Viewpoint, Query Grid, Data Mover, BCM, and Data Stream Utility. Administer Teradata servers running on Intelli Flex appliances and VMware (non-prod environments). Monitoring & Performance Management Monitor system health, query performance, and resource utilization using Teradata Viewpoint. Identify and resolve performance bottlenecks related to queries, workloads, and system resources. Implement workload management (TASM) and query optimization strategies. Backup, Recovery & Business Continuity Configure and manage backup and recovery using Teradata Data Stream Utility. Support disaster recovery setup and failover processes using Business Continuity Manager (BCM). Ensure data availability and minimal downtime during failures or maintenance activities. Data Movement & Integration Manage and support data replication, migration, and refresh using Data Mover. Enable cross-platform data access using Query Grid for seamless analytics. Support integration with external systems via APIs, CLIv2, and S3 interfaces. Security & Access Management Implement and manage database security, user roles, and access controls. Ensure compliance with enterprise security policies and audit requirements. Patch Management & Upgrades Perform platform upgrades, patches, and system maintenance aligned with n-1 version standards. Ensure compatibility and stability of all Teradata ecosystem components. Platform Support & Troubleshooting Provide L2/L3 support for production and non-production environments. Troubleshoot system, database, and infrastructure-related issues. Work closely with application, ETL, and analytics teams for issue resolution. Analytics & Advanced Capabilities Support Support Clear Scape Analytics and AI Nodes for advanced analytics and ML workloads. Enable integration with tools like Python, R, and Model Ops frameworks. System Management & Utilities Manage CMIC and Service Workstation (SWS) for system diagnostics, monitoring, and service operations. Maintain logs, system inventory, and diagnostic data for support and auditing.<br>Required Skills & Experience Strong experience in Teradata Database Administration (Vantage 16/17.x)5–10 years of relevant Teradata platform support experience Hands-on experience with: Teradata Viewpoint, Query Grid, Data Mover, BCMIntelli Flex platform and VMware environments Backup & recovery tools (Data Stream Utility) Proficiency in SQL, performance tuning, and workload management Knowledge of Linux/Unix systems and shell scripting Experience with REST APIs, CLIv2, and data integration tools<br>Thank you for your interest in applying for this position with TCS. We will review your application and will get back to you if we are considering your interest in this opportunity.<br>Application Deadline: 20- August -2026<br>Privacy Note:https://www.tcs.com/connect-with-tcs/privacy-policy
The Job Summary The Broker Sales Administrator is primarily responsible for administering the broker sales operations; handling contract management, ensuring all agreements with clients are up-to-date and adhere to legal standards; involving meticulous documentation and data management, tracking sales data, and preparing detailed reports to support decision-making processes; liaising between the sales team and other departments, such as finance and logistics, to ensure smooth operation and delivery of broker sale services.<br>Key Responsibilities / Accountabilities Sr #Technical / Job-Specific Competencies1Broker Sales Process Administration Ensure all broker sales documents, including contracts, order forms, and service agreements, are accurately prepared, stored securely, and readily available for audits or client inquiries. Handle the placement and processing of broker sales orders, coordinating between sales, inventory, and logistics teams to ensure timely delivery and fulfilment of client specifications. Administer a comprehensive database of broker clients, ensuring records are continuously updated with contact information, purchase history, and client preferences to facilitate personalized service and sales follow-ups. Generate detailed monthly and quarterly reports analysing sales performance, client engagement activities, and revenue metrics to inform strategic decision-making and forecast future sales. Administer the accurate processing of all financial transactions related to broker sales, including invoicing, payments, and credit control, ensuring compliance with financial policies. Administer broker sales activities ensuring full compliance with both local Saudi regulations and international trade laws that impact broker operations. Implement systems to systematically collect and analyse feedback from broker clients, using the insights to improve service offerings and address client concerns proactively. Regularly review broker sales contracts to ensure they remain up-to-date, compliant, and are renewed on schedule to maintain continuous service and legal integrity.2Inventory Oversight for Broker Sales Monitor inventory levels to ensure an adequate supply of vehicles for broker sales, using inventory management systems to update stock records and alert sales teams of shortages. Conduct comprehensive quarterly audits of the broker inventory to verify the accuracy of stock records and the physical condition of vehicles, addressing any discrepancies immediately. Administer the allocation of vehicles to meet specific broker orders, ensuring that the right models and quantities are available as required by clients, optimizing logistics and delivery timelines. Administer stock adjustments based on ongoing sales trends, customer demand, and seasonal fluctuations to optimize inventory levels without overstocking or stock outs. Prepare detailed inventory reports that provide insights into vehicle availability, status, and turnover rates, helping to guide purchasing decisions and sales strategies. Handle the reordering process, liaising with suppliers to ensure timely replenishment of popular models and variations based on sales data and forecasted demand.3Client Relations Administration Organize regular communication channels with broker clients, including newsletters, status updates, and direct calls, to keep them informed and engaged offerings. Coordinate the scheduling of all client-related services, such as vehicle delivery, routine maintenance, and any required repairs, ensuring a seamless client experience. Administer contract renewals and updates, ensuring terms are current and reflective of any new negotiations or service changes. Promptly address and resolve any issues or complaints from broker clients, maintaining high standards of client service and satisfaction, and documenting outcomes for future reference.<br><br>The Job Profile1Educational Qualifications Bachelor’s Degree in Business Administration2Professional Certifications Certified Broker Manager (CFM)3Experience Minimum 3 years of experience in broker sales management or related field4Languages Proficiency Fluency in English & Arabic languages
Description:<br>Novel is seeking an HR Administrator to join their team in Al Khobar, Eastern Saudi Arabia. This full-time position is suitable for individuals with 0-1 years of experience, offering an opportunity to contribute to the Human Resources function within the organization. Key Responsibilities The HR Administrator will support the Human Resources function by carrying out a wide range of administrative and operational activities, including but not limited to:Assist in recruitment and hiring processes. Coordinate onboarding and offboarding activities. Maintain employee records and ensure HR databases are accurate and up to date. Monitor attendance, leave requests, and employee documentation. Prepare HR reports and other administrative documentation. Provide day-to-day administrative support to the HR department. Ensure compliance with company policies and HR procedures. Skills & Knowledge Good understanding of HR principles, practices, and procedures. Proficient in Microsoft Office applications. Strong communication, interpersonal, and organizational skills. Ability to handle confidential information with professionalism and discretion. Strong attention to detail and ability to manage multiple tasks effectively. Requirements Bachelor’s degree in human resources, Business Administration, or a related field.0–1 years of experience in Human Resources. Saudi National. Not currently registered with GOSI. Has not previously benefited from the Tamheer Program.
As a Temenos Administrator at Müller's Solutions, you will be responsible for overseeing the configuration, maintenance, and optimization of our Temenos banking software environment. Your expertise will be critical in ensuring that the application meets our diverse business needs while maintaining high performance, security, and reliability. You will collaborate with cross-functional teams to manage system enhancements, support users, and troubleshoot issues as they arise.<br><br>Key Responsibilities:<br><br>Manage and administer the Temenos banking system, focusing on user access, security, and configuration settings Monitor system performance and ensure availability, conducting regular health checks and addressing any issues proactively Collaborate with IT and business teams to implement system upgrades, patches, and enhancements Conduct user training sessions and provide support to ensure effective utilization of the Temenos platform Develop and maintain system documentation, including configuration guidelines and troubleshooting procedures Troubleshoot and resolve technical issues, working closely with the support team and vendors as necessary Stay updated with the latest Temenos releases and best practices to continuously improve system performance<br><br>Requirements<br><br>Requirements:<br><br>Bachelor's degree in Computer Science, Information Systems, or a related field3-5 years of experience in administering Temenos software or similar banking applications Strong understanding of the Temenos architecture and its modules Experience in system configuration, user management, and troubleshooting Excellent analytical skills and the ability to work under pressure to resolve technical issues Ability to communicate effectively with technical and non-technical stakeholders Relevant certifications in Temenos or related fields are highly desirable<br><br>Preferred Qualifications:<br><br>Familiarity with database management and SQLExperience with integration tools and techniques within the banking domain Understanding of ITIL processes and service management Experience in project management methodologies Proven ability to train and mentor junior staff in technical roles<br><br>Benefits<br><br>Why Join Us:<br><br>Opportunity to work with a talented and passionate team.<br><br>Competitive salary and benefits package.<br><br>Exciting projects and innovative work environment.
<p>We're looking for a Senior Data Scientist to own the metrics and analytics layer of a growing e-commerce platform. You will be the driving force behind how merchants understand and grow their businesses through data ensuring every report, metric, and model delivered through the platform is accurate, unified, and built to scale. You will work closely with the Platform Reports Product Manager, Platform Data Quality Engineers and partner with PMs across all product areas to unify our data models and establish a single, coherent analytical foundation. Your north star: the success of merchant reports and analytics giving every merchant on the platform a reliable, well-documented view of their growth.</p><p>What You'll Do</p><ul><li>Own the analytics direction of the Data Platform define the vision, standards, and roadmap for metrics, models, and reporting delivered through the platform layer.</li><li>Unify data models across product areas work with the Platform Reports PM and all PMs to consolidate fragmented metric definitions into a single, governed semantic layer.</li><li>Drive merchant analytics success design, validate, and continuously improve the reports and analytics every merchant relies on to study and grow their business.</li><li>Establish documentation standards ensure every API, dataset, metric, and column is correctly named, clearly defined, and formally documented, so definitions are consistent from the warehouse to the merchant-facing report.</li><li>Enable growth analysis build the analytical foundations (cohorts, funnels, growth metrics, benchmarks) that let merchants and internal teams study growth accurately.</li><li>Guard data quality and consistency define validation rules, reconciliation checks, and metric governance so numbers match everywhere they appear.</li><li>Partner cross-functionally act as the analytical authority for the platform layer, advising engineering, product, and other analytics teams on how to build against it correctly.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>5+ years of experience in data science or analytics engineering, with at least 2 years in a senior or ownership-level role. Proven experience building or governing metrics layers / semantic models (e.g., dbt, LookML, or equivalent) used by multiple teams. Strong SQL and Python; deep comfort working directly with warehouse-level data (BigQuery, Clickhouse, Redshift, or similar). Experience designing customer- or merchant-facing analytics products dashboards, embedded reports, or analytics APIs. A strong instinct for naming, documentation, and standards you believe a well-named column and a well-written definition are product features. Experience partnering with product managers to translate business questions into governed, reusable data models. Excellent communication skills; able to align multiple teams around a single source of truth.</p><p>Nice to Have</p><ul><li>Experience in e-commerce or SaaS platforms, especially with merchant/seller analytics.</li><li>Familiarity with metric stores or semantic layers at scale (Cube, dbt Semantic Layer, Metriql, etc.).</li><li>Experience defining API contracts and data documentation practices (data catalogs, OpenAPI specs, column-level lineage).</li><li>Statistical modeling or forecasting experience applied to growth analytics.</li><li>Arabic language proficiency is a plus.</li></ul>
Role Purpose:<br>To manage and optimize the company's SAP S/4HANA environment and IT infrastructure while providing regional IT support across multiple sites, ensuring system availability, security, performance, and business continuity, with flexibility to support different locations as needed.<br>Job Accountabilities:<br>SAP Basis Administration: Install, configure, monitor, maintain, and support SAP environments including development, QA, production, and disaster recovery systems. SAP System Performance & Availability: Ensure optimal SAP system performance, health monitoring, capacity planning, and high availability of SAP platforms. SAP Upgrades, Patching & Transport Management: Perform SAP kernel upgrades, patches, support package implementation, transport management, and system refresh activities. User & Security Administration: Manage SAP users, roles, authorizations, and security controls to ensure secure and compliant access. Backup & Disaster Recovery: Ensure SAP backup integrity, restore readiness, and disaster recovery capability to support business continuity. SAP Database & HANA Support: Support SAP HANA database administration, performance monitoring, backup, and basic troubleshooting. Cloud & Infrastructure Support: Support SAP infrastructure hosted on platforms such as Microsoft Azure, including VM, storage, and network dependencies. Incident & Problem Management: Manage SAP and IT-related incidents, perform root cause analysis, and implement preventive actions. Vendor & Stakeholder Coordination: Coordinate with SAP support, cloud vendors, and business stakeholders for issue resolution and projects.<br>Role Requirements:<br>Bachelor’s degree in information technology., with Computer Science or Information Technology as major. Accredited Certifications such as SAP Certified Technology Associate – SAP S/4HANA System Administration. Validates expertise in SAP Basis administration, system monitoring, and SAP landscape management.3–5 years’ experience in SAP Basis Administration and knowledge of enterprise IT support. Experience with SAP S/4HANA and/or SAP ECC environments. Experience in cloud-hosted SAP environments preferred.
Role Purpose:<br>To manage and optimize the company's SAP S/4HANA environment and IT infrastructure while providing regional IT support across multiple sites, ensuring system availability, security, performance, and business continuity, with flexibility to support different locations as needed.<br>Job Accountabilities:<br>SAP Basis Administration: Install, configure, monitor, maintain, and support SAP environments including development, QA, production, and disaster recovery systems. SAP System Performance & Availability: Ensure optimal SAP system performance, health monitoring, capacity planning, and high availability of SAP platforms. SAP Upgrades, Patching & Transport Management: Perform SAP kernel upgrades, patches, support package implementation, transport management, and system refresh activities. User & Security Administration: Manage SAP users, roles, authorizations, and security controls to ensure secure and compliant access. Backup & Disaster Recovery: Ensure SAP backup integrity, restore readiness, and disaster recovery capability to support business continuity. SAP Database & HANA Support: Support SAP HANA database administration, performance monitoring, backup, and basic troubleshooting. Cloud & Infrastructure Support: Support SAP infrastructure hosted on platforms such as Microsoft Azure, including VM, storage, and network dependencies. Incident & Problem Management: Manage SAP and IT-related incidents, perform root cause analysis, and implement preventive actions. Vendor & Stakeholder Coordination: Coordinate with SAP support, cloud vendors, and business stakeholders for issue resolution and projects.<br>Role Requirements:<br>Bachelor’s degree in information technology., with Computer Science or Information Technology as major. Accredited Certifications such as SAP Certified Technology Associate – SAP S/4HANA System Administration. Validates expertise in SAP Basis administration, system monitoring, and SAP landscape management.3–5 years’ experience in SAP Basis Administration and knowledge of enterprise IT support. Experience with SAP S/4HANA and/or SAP ECC environments. Experience in cloud-hosted SAP environments preferred.
<p>Urgently looking for IT Administrator who is good at installation, Configuration, troubleshooting, IT asset Management, IT Procurement etc.</p><p><strong>Desired Candidate Profile</strong></p><p>If interested please share to HR Manager EMAIL_ADDRESS-mine.com,whatsup PHONE_NUMBER your profile.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Location Riyadh Manager | Risk, Regulatory & Forensic| Regulatory & Financial Risk</p><p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p><p>Our Purpose Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities. Our shared values guide the way we behave to make a positive, enduring impact: Lead the way Serve with integrity Take care of each other Foster inclusion Collaborate for measurable impact</p><p>During your tenure as a Manager, you will demonstrate and develop your capabilities in the following areas:</p><p>1. Framework & Governance:</p><ul><li>Update ORM Policy: review and enhance alignment with CMA Prudential Rules (Pillar 2/3).</li><li>Risk Taxonomy: Standardize risk categories (Fraud, ICT, Process, Legal) and scoring scales (1 5).</li></ul><p>2. Risk Assessment (RCSA):</p><ul><li>Risk Registers: Refresh or create registers for all departments.</li><li>Workshops: Conduct sessions with business owners to identify risks and map existing controls.</li><li>Heatmaps: Produce visual 5x5 matrices showing Inherent vs. Residual risk levels.</li></ul><p>3. Monitoring & Metrics (KRI/KCI):</p><ul><li>KRI Library: Establish Key Risk Indicators with specific "Red/Amber/Green" thresholds.</li><li>KCI Mapping: Define Key Control Indicators to monitor if critical controls are actual working.</li></ul><p>4. Incident Management (RCA):</p><ul><li>Loss Database: Build/update a log for tracking operational losses and "near-misses."</li><li>Root Cause Analysis (RCA): Provide a methodology to analyze why major failures occurred and how to fix them.</li></ul><p>5. Validation (The "Accuracy" Check):</p><ul><li>Challenge Sessions: Consultant acts as the 2nd Line to "challenge" and verify that the risk scores provided by departments are realistic.</li><li>Control Testing: Sample testing to prove that the controls listed in the registers exist and are effective. A consultant should have an IT background.</li><li>Back-testing: Cross-check the registers against the Incident Log to ensure all past failures are now captured as risks.</li></ul><p>6. Reporting & Training:</p><ul><li>Risk Reporting: Create a concise semi-annually operational risk dashboard for the Risk Committee.</li><li>Capacity Building: Train staff on how to report incidents and update their own registers moving forward.</li></ul><p>Leadership Capabilities:</p><ul><li>Builds own understanding of our purpose and values; explores opportunities for impact.</li><li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li><li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li><li>Actively focuses on developing effective communication and relationship-building skills.</li><li>Understands how their daily work contributes to the priorities of the team and the business.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Should have experience working with Operational Risk Systems; familiarity with the BenchMatrix Risk Nucleus System would be an added advantage.</li><li>We are looking for candidates with 10 12 years of relevant experience.</li><li>Proficiency in Arabic is mandatory.</li></ul><p></p></section>
We are seeking an HR Administrator with strong skills in recruitment coordination, workforce reporting, visa processing, and mobilization activities.<br>Do you have excellent English communication skills, advanced reporting and data management experience, and a passion for keeping HR operations organized and efficient?<br>If your answer is yes, then you are exactly who we are looking for! This is an exciting opportunity with one of our US-based clients in the Construction and Oil & Gas industry. This position is reserved for nationals only.<br>Key Responsibilities<br>Recruitment Coordination Support recruitment activities by maintaining candidate databases, recruitment trackers, and hiring reports. Schedule interviews and coordinate with candidates and hiring managers. Track recruitment progress and maintain accurate records of candidates throughout the hiring process. Prepare interview schedules, candidate profiles, and recruitment documentation. Follow up on interview feedback, approvals, and hiring status updates.<br>Reporting & Data Analysis Prepare and maintain weekly and monthly HR, recruitment, and mobilization reports. Generate workforce reports, recruitment dashboards, and management summaries. Analyze recruitment, mobilization, and workforce data to identify trends and provide insights. Maintain real-time workforce trackers including:Open positions Candidates in process Mobilized employees Visa status Workforce availability Ensure data accuracy, consistency, and audit readiness across all HR records. Create and update spreadsheets, reports, and dashboards using Microsoft Excel and reporting tools.<br>Visa & Mobilization Administration Maintain visa and mobilization trackers with accurate and up-to-date information. Coordinate visa documentation and processing activities. Follow up on visa approvals, renewals, and mobilization requirements. Coordinate employee onboarding and deployment activities. Track employee readiness for mobilization and project assignments. Liaise with Government Relations, Operations, and Project Teams to ensure timely workforce deployment.<br>Administrative Support Maintain employee records, HR documentation, and filing systems. Prepare employment-related documents and administrative correspondence. Ensure all recruitment and mobilization records are properly documented and archived. Support process improvements and maintain HR administrative procedures. Coordinate with internal stakeholders to ensure timely completion of HR-related activities.<br>Stakeholder Coordination Communicate professionally with candidates, employees, managers, and external service providers. Follow up proactively on pending approvals, documentation, and recruitment activities. Escalate delays and administrative issues when necessary. Support cross-functional teams with workforce planning and reporting requirements.<br>Required Education/ Experience<br>Bachelor's Degree in Human Resources, Business Administration, Information Technology, Management, or any related field. Minimum 2–5 years of experience in HR Administration, Recruitment Coordination, HR Operations, Workforce Administration, Data Analysis or related administrative roles. Experience managing reports, trackers, databases, and workforce information is essential. Previous experience supporting recruitment and mobilization activities is preferred. Experience in construction, engineering, manufacturing, oil & gas, or project-based industries will be an advantage Excellent English communication skills (written and verbal). Strong administrative and organizational skills. Advanced proficiency in Microsoft Excel and reporting tools. Strong analytical and data management abilities. Experience preparing weekly and monthly management reports. Ability to maintain accurate records and handle large volumes of data. Strong attention to detail and follow-up skills. Ability to work effectively in a fast-paced and multicultural environment.<br>Preferred Skills Knowledge of visa processing and workforce mobilization activities. Experience with HR systems, ATS platforms, and reporting dashboards. Knowledge of labor regulations and workforce administration processes.
Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.<br>We are seeking a Storage Administrator with hands-on experience managing enterprise SAN/NAS storage, LUNs, RAID, Fibre Channel, and i SCSI and strong knowledge of storage provisioning, replication, backup, snapshots, performance monitoring, and troubleshooting.<br>Primary Skills/Requirements8+ years of experience in Enterprise Storage, Data Center Infrastructure, and Backup environments. Strong hands-on experience in SAN/NAS storage administration and enterprise data center environments. Experience managing storage capacity, performance, availability, and troubleshooting. Good knowledge of SAN, NAS, storage connectivity and high-availability storage environments. Experience with VMware/Hyper-V/Nutanix and integration with enterprise storage platforms. Hands-on experience with Veeam, Commvault, Exa Grid, Synology NAS or similar backup/storage technologies. Experience with Azure Storage and Azure Backup is an advantage. Strong understanding of backup, disaster recovery, RPO/RTO and data protection. Experience supporting multi-site data centers and critical production environments. Strong analytical, troubleshooting and problem-solving skills. Ability to handle P1/P2 incidents, RCA, capacity planning and infrastructure changes.<br>WHAT’S ON OFFER:You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.<br>To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to neelu@aven-sys.com Your interest will be treated with strict confidentiality.<br>CONSULTANT DETAILS:Consultant Name : Neelu Sharma Avensys Consulting Pte Ltd<br>Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.
Job post start date : 26/07/2026Job post end date : 30/07/2026About the company :Establishment 1988 as part of Saudi Arabia’s strategy to develop self-sufficiency in civil and military aircraft maintenance, overhaul, and modifications through the transfer of technology and the development of Saudi nationals<br>Vision :To lead the future of aviation, space, and defense – sitting global standards while powering the ambition of Vision 2030.<br>Mission :To deliver high-quality aviation products and services that ensure exceptional customer satisfaction and long-term profitability Role Summary We are seeking a highly experienced and hands-on Senior System Administrator with strong Microsoft infrastructure expertise to design, implement, administer, and support enterprise Microsoft environments. The ideal candidate will have deep technical experience in Active Directory, Windows Server, Exchange Server, Microsoft 365, Microsoft Entra ID, ADFS, identity and access management, PKI, virtualization, endpoint management, and enterprise mobility solutions. This role requires ownership of Microsoft infrastructure operations, secure identity services, messaging platforms, server administration, virtualization, endpoint management, operational support, documentation, and cross-functional collaboration.<br>Key Responsibilities Microsoft Infrastructure & Active Directory Design, implement, administer, and support Microsoft Active Directory services. Manage Group Policy, DNS, DHCP, domain controllers, sites and services, and failover clustering. Deploy, configure, and maintain Windows Server environments across physical and virtual infrastructure. Monitor server health, performance, availability, and capacity. Support patching, hardening, backup coordination, and operational readiness. Identity, Access & Authentication Services Configure and maintain Active Directory Federation Services, ADFS. Manage Azure AD Connect and Single Sign-On solutions. Administer Microsoft Entra ID, formerly Azure AD, including users, groups, roles, and access controls. Implement and support RBAC, identity management, and identity governance solutions. Support Privileged Access Management and secure administrative access models. Ensure identity services are aligned with cybersecurity policies and business requirements. Exchange & Microsoft 365 Administration Administer Microsoft Exchange Server environments. Manage Database Availability Groups, mail flow, connectors, mailbox policies, and hybrid deployments. Manage Microsoft 365 services, licensing, user administration, and service configuration. Support messaging availability, security, compliance, and operational reporting. Coordinate with cybersecurity and application teams for email security and service continuity. PKI & Certificate Services Manage Public Key Infrastructure and Certificate Authority services. Issue, renew, revoke, and monitor certificates. Support certificate-based authentication across enterprise systems. Maintain PKI documentation, standards, and operational procedures. Virtualization & Infrastructure Platforms Manage Hyper-V and VMware virtualization platforms. Support high-availability clusters, virtual machines, storage connectivity, and infrastructure performance. Support Nutanix or similar hyperconverged infrastructure platforms where applicable. Coordinate with infrastructure, network, and backup teams to ensure service availability and recovery readiness. Automation & Operational Support Perform Power Shell automation and system administration tasks. Automate repetitive operational activities and reporting where applicable. Support incident, problem, and change management activities. Prepare and maintain technical documentation, operational procedures, and configuration records. Participate in infrastructure projects, upgrades, migrations, and service improvements. Endpoint & Enterprise Mobility Management Administer and support Ivanti EPMM, Mobile Iron, and VMware Workspace ONE, Air Watch. Configure device enrollment, compliance policies, app distribution, and certificate-based authentication. Manage BYOD and corporate-owned mobile devices for i OS and Android platforms. Monitor device compliance and coordinate remediation activities. Ensure endpoint and mobility platforms are aligned with cybersecurity requirements. Collaboration & Governance Collaborate with cybersecurity, network, application, and service desk teams to deliver reliable and secure enterprise services. Coordinate with vendors and managed service providers for support, escalation, and implementation activities. Support audits, compliance reviews, security assessments, and operational reporting. Contribute to continuous improvement of infrastructure operations and service delivery. Required Skills Strong hands-on experience with Microsoft Active Directory, Windows Server, DNS, DHCP, Group Policy, and failover clustering. Strong knowledge of Microsoft Entra ID, Azure AD Connect, ADFS, SSO, RBAC, and identity management. Experience administering Microsoft Exchange Server and Microsoft 365 services. Experience managing PKI, Certificate Authority services, and certificate-based authentication. Experience with Hyper-V, VMware, and enterprise virtualization environments. Experience with Power Shell scripting and automation. Experience with enterprise mobility management platforms such as Ivanti EPMM, Mobile Iron, and VMware Workspace ONE. Good understanding of cybersecurity hardening, access control, compliance, and infrastructure best practices. Strong troubleshooting, incident handling, and root cause analysis skills. Excellent communication, documentation, and stakeholder management skills. Leadership Competencies Ownership and accountability. Strong technical leadership. Decision-making under pressure. Collaboration across infrastructure, cybersecurity, network, and application teams. Strong communication and documentation skills. Continuous improvement mindset. Ability to mentor junior system administrators and support knowledge transfer. Required Experience Minimum 9 years of experience in Microsoft infrastructure and system administration. Minimum 3 years in a senior system administrator, infrastructure engineer, or technical lead role. Proven experience supporting enterprise-scale Microsoft environments. Experience working with internal IT teams, cybersecurity teams, vendors, and managed service providers. Preferred Certifications Mandatory / Highly Preferred<br>Bachelor's degree in Computer Science, Information Technology, Information Systems, or related field. Microsoft Certified: Windows Server Hybrid Administrator Associate. Microsoft Certified: Azure Administrator Associate. Microsoft Certified: Microsoft 365 Administrator or equivalent. Preferred Microsoft Certified Solutions Associate / Expert certifications. VMware Certified Professional, Data Center Virtualization. Nutanix Certified Professional, Multicloud Infrastructure. Microsoft Certified: Identity and Access Administrator Associate. Microsoft Certified: Enterprise Administrator Expert. ITIL Foundation. Comp TIA Security+.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director of Operations, Data Science based in Saudi Arabia.<br><br>This is a senior, cross-functional role connecting business strategy, data science, technology, and client delivery.<br><br>You will help turn complex data and analytical capabilities into practical solutions that improve business performance.<br><br>The role combines operational leadership with product-oriented thinking and hands-on Agile development management.<br><br>You will coordinate high-impact data science workstreams across strategy, growth, finance, technology, and other teams.<br><br>You will also support client engagements, workshops, and business development opportunities by translating technical insights into clear business value.<br><br>The environment is collaborative and fast-moving, bringing together technologists, data scientists, creators, and subject-matter experts.<br><br>This is an opportunity to shape how data, intelligence, and AI-enabled capabilities are applied to solve meaningful business challenges.<br><br>Accountabilities<br><br>Lead business optimization strategy: Act as a key liaison between business stakeholders and the Data Science team, helping identify opportunities where data and analytics can address organizational priorities and improve outcomes. Coordinate cross-functional initiatives: Facilitate collaboration across Growth, Strategy, Enablement, Finance, technology, product, and other business functions to ensure data science priorities align with broader organizational and technology roadmaps. Manage Agile delivery: Work with senior data science leadership to identify and prioritize high-impact initiatives, translate business requirements into technical direction, and manage epics, backlogs, sprint planning, grooming, reviews, and ongoing delivery. Support data science projects: Partner with opportunity owners and project leads to develop data-driven solutions for selected clients, helping move initiatives from business requirements through execution and delivery. Facilitate client engagement: Participate in in-person client workshops, requirements-gathering sessions, results presentations, and business development meetings, helping connect technical capabilities with client needs. Translate data into business insights: Turn complex datasets, analytical outputs, and technical concepts into clear, compelling recommendations that can be understood and acted upon by executives, clients, and cross-functional teams. Coordinate with technical teams: Work closely with data science, agency technology, product, and other technical stakeholders to ensure priorities, dependencies, and delivery plans remain aligned. Support data-driven tools and reporting: Help guide the development and use of dashboards, analytics solutions, and intelligence tools that enable better business decisions. Drive operational excellence: Establish effective processes for prioritization, communication, delivery tracking, and continuous improvement across data science workstreams.<br><br>Requirements<br><br>Strategic and product-oriented experience: Demonstrated experience connecting business priorities with technical or data-driven solutions, ideally with a background in product ownership, operations, strategy, or data science program management. Data science exposure: Strong understanding of how data science teams operate and how analytical capabilities can be translated into practical business solutions. Agile delivery management: Experience managing Agile development processes, including epic planning, backlog prioritization, sprint planning, backlog grooming, sprint reviews, and delivery coordination. Cross-functional leadership: Ability to facilitate conversations and align stakeholders across business, technology, data, finance, strategy, and other functions. Client-facing capability: Comfortable participating in client workshops, requirements sessions, presentations, and business development discussions. Communication: Excellent written and verbal communication skills, with the ability to explain sophisticated analytical or technical concepts in clear, accessible business language. Technical understanding: Solid knowledge of database concepts and familiarity with data, analytics, and technology environments. Project management tools: Comfortable working with project management and collaboration platforms such as Jira or comparable tools. Business intelligence: Experience with Tableau, Power BI, or similar BI platforms and the ability to understand how dashboards and visualizations can support decision-making. Leadership and influence: Ability to prioritize competing demands, build alignment, facilitate productive discussions, and drive initiatives forward without relying solely on formal authority. Problem-solving mindset: Strong analytical thinking and the ability to identify opportunities, clarify ambiguous requirements, and develop practical approaches to complex business challenges. Collaborative approach: Comfortable working alongside data scientists, technologists, knowledge workers, subject-matter experts, and business leaders in a dynamic environment.<br><br>Benefits<br><br>Annual compensation range of $119,000–$160,000, depending on experience. Health, vision, and dental insurance.401(k) benefits. Employee stock purchase plan. Vacation, personal days, and paid holidays. Disability and life insurance options. Flexible Spending Account (FSA) and Health Savings Account (HSA) plans, subject to applicable plan terms. Opportunity to work remotely. Collaborative environment focused on data, technology, innovation, and meaningful business impact. Inclusive workplace culture that values diverse backgrounds, perspectives, strengths, and contributions.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Job Purpose:<br>To be responsible for administering, supporting, and optimizing the Salesforce CRM and Mule Soft integration platforms, ensuring data integrity, system efficiency, user support, and compliance with industry best practices whilst managing system configuration, database maintenance, user training, and continuous improvement initiatives in line with AJVA’s standard policies, procedures, and guidelines.<br>KEY ACCOUNTABILITIES & ACTIVITIES:<br>Administer Salesforce user accounts, including user provisioning, deactivation, role assignments, permission management, and periodic access audits to ensure system security, compliance, and appropriate user access.<br>Configure, customize, and optimize Salesforce Automotive Cloud, including workflows, approval processes, page layouts, record types, dashboards, reports, custom fields, and other platform features to support business requirements and continuous improvement.<br>Monitor and manage integrations between Salesforce, Keyloop, Genesys, and other connected systems through Mule Soft to ensure reliable data exchange, integration performance, and operational continuity.<br>Maintain system documentation and change records, including configuration documentation, technical procedures, and release updates, ensuring effective governance, knowledge management, and audit compliance.<br>Provide application support by diagnosing, troubleshooting, and resolving Salesforce and integration-related issues whilst coordinating with internal stakeholders and external vendors to ensure timely resolution and maximum system availability.<br>Deliver Salesforce user training and develop user capabilities across AJVA to promote effective platform adoption and utilization.<br>Provide functional user support by responding to user inquiries, delivering guidance, resolving routine issues, and escalating complex matters to the implementation partner when required.<br>Identify and recommend platform enhancements by evaluating underutilized Salesforce features and promoting continuous improvement through increased adoption and business value.<br>Liaison with system vendors and implementation partners to support system enhancements, resolve technical issues, and deliver agreed business outcomes.<br>Monitor and optimize Salesforce platform performance to ensure system reliability, efficiency, and optimal user experience.<br>Configure, develop, test, and deploy Salesforce solutions aligning with business requirements and established change management procedures.<br>Ensure compliance with AJVA policies, legal requirements, industry standards, and information security guidelines in the administration of Salesforce and related systems.<br>Maintain data integrity, security, and backup processes, ensuring the accuracy, confidentiality, availability, and recoverability of business data whilst adhering to established policies and protocols.<br>Process data requests by extracting, transforming, validating, and transferring data accurately and within agreed service levels.<br>Promote data management best practices by guiding users on data entry standards, data maintenance, and the effective use of queries and reporting tools.<br>Develop and maintain reports and dashboards to provide meaningful business insights, support data-driven decision-making, and enable users through self-service reporting.<br>Accumulate and analyze business requirements, translating them into scalable Salesforce solutions aligning with business needs and delivering an optimal user experience.<br>Manage the evaluation, prioritization, and delivery of enhancement requests in accordance with the Salesforce CRM roadmap and organizational priorities.<br>Prepare functional designs and specifications for application enhancements, ensuring solutions meet business requirements and comply with established standards.<br>JOB SPECIFICATIONS:<br>Excellent written and verbal communication skills in both Arabic and English. Strong documentation, analytical, and problem-solving skills with the ability to develop practical and innovative solutions. Must be a strong team player. Minimum 5 years of experience in Salesforce CRM, including at least 3 years as a Salesforce Administrator. Bachelor’s degree in information technology / computer science Salesforce Administrator Certification is must; Salesforce Advanced Administration Certification will be preferred
Since 2004, 2P has been a leader in Saudi Arabia’s ICT landscape, delivering integrated technology solutions that help organizations accelerate digital transformation and improve operational efficiency. With a strong foundation in innovation and service excellence, 2P continues to provide end-to-end solutions through its specialized business units and trusted market expertise. We are always looking to connect with talented professionals who are passionate about making an impact and growing within a dynamic, forward-looking environment.<br>We are looking for a highly experienced Senior T24 Administrator / Consultant to lead the administration, infrastructure management, release lifecycle, and operational stability of the Temenos T24 Core Banking Platform across enterprise banking environments.<br>Key Responsibilities:• Administer and maintain T24 environments across DEV, SIT, UAT, PRE-PROD, and Production• Install, configure, and support TAFJ, UXP Browser, GoD Browser, and Native Browser• Manage COB operations, troubleshooting, optimization, and monitoring• Perform T24 upgrades, patches, migrations, and release management• Manage Disaster Recovery environments and execute DR drills• Configure and support JBoss, Web Sphere, IBM MQ, JMS, SOAP/REST integrations• Manage Oracle and MS SQL databases supporting T24• Implement SSO integration with Microsoft Active Directory• Lead incident, problem, and change management activities• Collaborate with Temenos and third-party vendors<br>Required Skills:• Temenos T24 Administration• TAFJ & j BASE• Oracle & MS SQL Server• JBoss / Web Sphere• IBM MQ & JMS• COB Management• DR & High Availability• Windows Server & Power Shell• Azure Windows VMs• Grafana / ELK / App Dynamics<br>Qualifications:• Bachelor's degree in Computer Science, Engineering, or related field• 6+ years of T24 experience• 5+ years in T24 Administration within banking environments
<p><h4>About Deloitte<\/h4>\n<p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.<\/p>\n\n<h4>Our Purpose<\/h4>\n<p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most\u2014for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.<\/p>\n\n<p>Our shared values guide the way we behave to make a positive, enduring impact:<\/p>\n<ul>\n <li>Lead the way<\/li>\n <li>Serve with integrity<\/li>\n <li>Take care of each other<\/li>\n <li>Foster inclusion<\/li>\n <li>Collaborate for measurable impact<\/li>\n<\/ul>\n\n<h4>During your tenure as a Manager, you will demonstrate and develop your capabilities in the following areas:<\/h4>\n\n<p><strong>1. Framework & Governance:<\/strong><\/p>\n<ul>\n <li>Update ORM policy: review and enhance alignment with CMA prudential rules (Pillar 2\/3).<\/li>\n <li>Risk taxonomy: standardize risk categories (Fraud, ICT, Process, Legal) and scoring scales (1-5).<\/li>\n<\/ul>\n\n<p><strong>2. Risk Assessment (RCSA):<\/strong><\/p>\n<ul>\n <li>Risk registers: refresh or create registers for all departments.<\/li>\n <li>Workshops: conduct sessions with business owners to identify risks and map existing controls.<\/li>\n <li>Heatmaps: produce visual 5x5 matrices showing inherent vs. residual risk levels.<\/li>\n<\/ul>\n\n<p><strong>3. Monitoring & Metrics (KRI\/KCI):<\/strong><\/p>\n<ul>\n <li>KRI library: establish key risk indicators with specific \"Red\/Amber\/Green\" thresholds.<\/li>\n <li>KCI mapping: define key control indicators to monitor if critical controls are actually working.<\/li>\n<\/ul>\n\n<p><strong>4. Incident Management (RCA):<\/strong><\/p>\n<ul>\n <li>Loss database: build or update a log for tracking operational losses and \"near-misses.\"<\/li>\n <li>Root cause analysis (RCA): provide a methodology to analyze why major failures occurred and how to fix them.<\/li>\n<\/ul>\n\n<p><strong>5. Validation (The \"Accuracy\" Check):<\/strong><\/p>\n<ul>\n <li>Challenge sessions: consultant acts as the second line to \"challenge\" and verify that the risk scores provided by departments are realistic.<\/li>\n <li>Control testing: sample testing to prove that the controls listed in the registers exist and are effective. A consultant should have an IT background.<\/li>\n <li>Back-testing: cross-check the registers against the incident log to ensure all past failures are now captured as risks.<\/li>\n<\/ul>\n\n<p><strong>6. Reporting & Training:<\/strong><\/p>\n<ul>\n <li>Risk reporting: create a concise semi-annual operational risk dashboard for the Risk Committee.<\/li>\n <li>Capacity building: train staff on how to report incidents and update their own registers moving forward.<\/li>\n<\/ul>\n\n<h4>Leadership Capabilities:<\/h4>\n<ul>\n <li>Builds own understanding of our purpose and values; explores opportunities for impact.<\/li>\n <li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.<\/li>\n <li>Understands expectations and demonstrates personal accountability for keeping performance on track.<\/li>\n <li>Actively focuses on developing effective communication and relationship-building skills.<\/li>\n <li>Understands how their daily work contributes to the priorities of the team and the business.<\/li>\n<\/ul>\n\n<h4>Qualifications:<\/h4>\n<ul>\n <li>Should have experience working with operational risk systems; familiarity with the BenchMatrix Risk Nucleus System would be an added advantage.<\/li>\n <li>We are looking for candidates with 10\u201312 years of relevant experience.<\/li>\n <li>Proficiency in Arabic is mandatory.<\/li>\n<\/ul><\/p><p><\/p>
<p ><strong><span >Job Description</span></strong></p>
<div align="center">
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="7">
<p ><strong><span >OVERVIEW</span></strong></p>
</td>
</tr>
<tr>
<td >
<p ><strong><span >Job Title</span></strong></p>
</td>
<td >
<p ><span >Backup, Storage & Data Recovery Manager </span></p>
</td>
<td >
<p ><strong><span >Job Code</span></strong></p>
</td>
<td colspan="2">
<p ><span >-</span></p>
</td>
<td >
<p ><strong><span >Grade</span></strong></p>
</td>
<td >
<p ><span >T1</span></p>
</td>
</tr>
<tr>
<td >
<p ><strong><span >Group</span></strong></p>
</td>
<td >
<p ><span >Government product</span></p>
</td>
<td >
<p ><strong><span >Division</span></strong></p>
</td>
<td colspan="4" valign="top">
<p ><span >Technology Division</span></p>
</td>
</tr>
<tr>
<td >
<p ><strong><span >Department</span></strong></p>
</td>
<td valign="top">
<p ><span >IT Infrastructure</span></p>
</td>
<td colspan="2">
<p ><strong><span >Unit</span></strong></p>
</td>
<td colspan="3">
<p ><span >-</span></p>
</td>
</tr>
<tr>
<td > </td>
<td > </td>
<td > </td>
<td > </td>
<td > </td>
<td > </td>
<td > </td>
</tr>
</tbody>
</table>
</div>
<p > </p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td >
<p ><strong><span >ROLE PURPOSE</span></strong></p>
<p ><em><span >The aim is to state the overall significance of the job from the organization’s perspective.</span></em></p>
</td>
</tr>
<tr>
<td >
<p ><span >The role exists to provide technical leadership for the development, operation, governance, and continuous improvement of Elm’s backup, data recovery, storage, and file services environments. The role ensures the stability, resilience, and reliability of critical infrastructure services by strengthening backup and recovery capabilities, safeguarding data, improving operational governance, supporting disaster recovery readiness, and reducing operational risks associated with limited specialized resources, in alignment with Elm’s policies, procedures, information security standards, and business continuity objectives.</span></p>
</td>
</tr>
</tbody>
</table>
</div>
<p > </p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="2">
<p ><strong><span >KEY ACCOUNTABILITIES & ACTIVITIES</span></strong></p>
<p ><em><span >This section describes the principal outputs required from the job.</span></em></p>
</td>
</tr>
<tr>
<td >
<p ><strong><span >Key Accountabilities</span></strong></p>
</td>
<td >
<p ><strong><span >Key Activities</span></strong></p>
</td>
</tr>
<tr>
<td >
<p ><span >1. Backup & Data Recovery Leadership</span></p>
</td>
<td valign="top">
<p ><span >• Lead the technical planning, operation, and enhancement of backup and data recovery services across critical infrastructure environments.</span></p>
<p ><span >• Ensure backup and recovery activities are aligned with business continuity, data protection, and operational resilience requirements.</span></p>
<p ><span >• Drive improvements that strengthen backup reliability, service continuity, and recoverability of critical systems and data.</span></p>
</td>
</tr>
<tr>
<td >
<p ><span >2. Storage & File Services Operations</span></p>
</td>
<td valign="top">
<p ><span >• Lead the technical operation and support of storage platforms, file services, and related infrastructure components.</span></p>
<p ><span >• Ensure reliable availability, performance, capacity, and security of storage and file services across production environments.</span></p>
<p ><span >• Monitor storage utilization, growth trends, service health, and operational risks to support proactive planning and issue prevention.</span></p>
</td>
</tr>
<tr>
<td >
<p ><span >3. Disaster Recovery Readiness</span></p>
</td>
<td valign="top">
<p ><span >• Lead technical activities related to disaster recovery readiness for backup, storage, and critical infrastructure services.</span></p>
<p ><span >• Plan and support disaster recovery tests to validate recovery procedures, infrastructure dependencies, and service restoration capabilities.</span></p>
<p ><span >• Identify recovery gaps and recommend corrective actions to improve recovery readiness and reduce business continuity risks.</span></p>
</td>
</tr>
<tr>
<td >
<p ><span >4. Infrastructure Governance & Operational Control</span></p>
</td>
<td valign="top">
<p ><span >• Develop and maintain operational controls, procedures, standards, and documentation for backup, recovery, storage, and file services.</span></p>
<p ><span >• Improve governance over backup and storage operations through clear responsibilities, reporting, control checks, and escalation paths.</span></p>
<p ><span >• Ensure operational activities are executed in a controlled and consistent manner according to approved processes and standards.</span></p>
</td>
</tr>
<tr>
<td >
<p ><span >5. Service Stability & Performance Management</span></p>
</td>
<td valign="top">
<p ><span >• Monitor the stability, performance, and availability of backup, storage, recovery, and file services to prevent service disruption.</span></p>
<p ><span >• Analyze incidents, service degradation, recurring failures, and capacity-related issues to identify root causes and improvement actions.</span></p>
<p ><span >• Coordinate with infrastructure, application, database, and operations teams to resolve service-impacting issues efficiently.</span></p>
</td>
</tr>
<tr>
<td >
<p ><span >6. Platform Development & Improvement Initiatives</span></p>
</td>
<td valign="top">
<p ><span >• Lead technical workstreams and initiatives aimed at modernizing and improving backup, recovery, storage, and file services capabilities.</span></p>
<p ><span >• Assess requirements for new and existing systems to ensure appropriate backup, storage, recovery, and data protection coverage.</span></p>
<p ><span >• Contribute to technology refreshes, upgrades, baseline builds, health checks, and platform improvement activities.</span></p>
</td>
</tr>
<tr>
<td >
<p ><span >7. Risk Management & Data Protection</span></p>
</td>
<td valign="top">
<p ><span >• Identify and assess operational risks related to data loss, backup failure, storage capacity, recovery delays, and service unavailability.</span></p>
<p ><span >• Implement and recommend controls to protect data, reduce infrastructure risk, and strengthen recovery capabilities.</span></p>
<p ><span >• Ensure backup, storage, and file services support confidentiality, integrity, availability, and retention requirements.</span></p>
</td>
</tr>
<tr>
<td >
<p ><span >8. Technical Advisory & Stakeholder Coordination</span></p>
</td>
<td valign="top">
<p ><span >• Provide expert technical guidance to internal teams on backup, restore, storage, file services, and disaster recovery matters.</span></p>
<p ><span >• Coordinate with infrastructure, cybersecurity, database, application, service management, and business continuity stakeholders to support service needs.</span></p>
<p ><span >• Prepare technical reports, status updates, capacity insights, recovery readiness summaries, and operational recommendations for stakeholders.</span></p>
</td>
</tr>
<tr>
<td >
<p ><span >9. Policies, Processes & Procedures</span></p>
</td>
<td valign="top">
<p ><span >• Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</span></p>
<p ><span >• Comply with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.</span></p>
</td>
</tr>
<tr>
<td >
<p ><span >10. Information Security</span></p>
</td>
<td valign="top">
<p ><span >• Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.</span></p>
</td>
</tr>
</tbody>
</table>
</div>
<p><span > </span></p>
<p > </p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="2">
<p ><strong><span >JOB SPECIFICATIONS</span></strong></p>
</td>
</tr>
<tr>
<td >
<p ><strong><span >Academic and professional<br>qualifications</span></strong></p>
</td>
<td valign="top">
<p ><span >• Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, Cybersecurity, or a related field.</span></p>
<p ><span >• Relevant professional certifications in backup technologies, storage platforms, disaster recovery, cloud infrastructure, IT service management, or information security are preferred.</span></p>
</td>
</tr>
<tr>
<td >
<p ><strong><span >Years and Nature of<br>Experience</span></strong></p>
</td>
<td valign="top">
<p ><span >• 7–10 years of relevant experience in IT infrastructure, backup and recovery, storage administration, file services, disaster recovery, or related technology operations.</span></p>
<p ><span >• Experience leading technical workstreams or providing senior technical guidance for backup, storage, recovery, and infrastructure service continuity.</span></p>
<p ><span >• Experience in managing critical infrastructure services, data protection controls, capacity planning, incident resolution, service monitoring, and operational governance.</span></p>
</td>
</tr>
</tbody>
</table>
</div>
<p > </p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="3">
<p ><strong><span >VERSION TRACKING</span></strong></p>
</td>
</tr>
<tr>
<td >
<p ><strong><span >Prepared by:</span></strong></p>
</td>
<td colspan="2">
<p > </p>
</td>
</tr>
<tr>
<td >
<p ><strong><span >First review by:</span></strong></p>
</td>
<td colspan="2">
<p > </p>
</td>
</tr>
<tr>
<td >
<p ><strong><span >Approved by:</span></strong></p>
</td>
<td >
<p ><strong><span >Name</span></strong></p>
</td>
<td >
<p > </p>
</td>
</tr>
<tr>
<td >
<p > </p>
</td>
<td >
<p ><strong><span >Signature</span></strong></p>
</td>
<td >
<p > </p>
</td>
</tr>
<tr>
<td >
<p > </p>
</td>
<td >
<p ><strong><span >Date</span></strong></p>
</td>
<td >
<p > </p>
</td>
</tr>
</tbody>
</table>
</div>
<p > </p>
</span>
<p><h4>About Deloitte<\/h4>\n<p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.<\/p>\n\n<h4>Our Purpose<\/h4>\n<p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most\u2014for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.<\/p>\n\n<p>Our shared values guide the way we behave to make a positive, enduring impact:<\/p>\n<ul>\n <li>Lead the way<\/li>\n <li>Serve with integrity<\/li>\n <li>Take care of each other<\/li>\n <li>Foster inclusion<\/li>\n <li>Collaborate for measurable impact<\/li>\n<\/ul>\n\n<h4>During your tenure as a Manager, you will demonstrate and develop your capabilities in the following areas:<\/h4>\n\n<p><strong>1. Framework & Governance:<\/strong><\/p>\n<ul>\n <li>Update ORM policy: review and enhance alignment with CMA prudential rules (Pillar 2\/3).<\/li>\n <li>Risk taxonomy: standardize risk categories (Fraud, ICT, Process, Legal) and scoring scales (1-5).<\/li>\n<\/ul>\n\n<p><strong>2. Risk Assessment (RCSA):<\/strong><\/p>\n<ul>\n <li>Risk registers: refresh or create registers for all departments.<\/li>\n <li>Workshops: conduct sessions with business owners to identify risks and map existing controls.<\/li>\n <li>Heatmaps: produce visual 5x5 matrices showing inherent vs. residual risk levels.<\/li>\n<\/ul>\n\n<p><strong>3. Monitoring & Metrics (KRI\/KCI):<\/strong><\/p>\n<ul>\n <li>KRI library: establish key risk indicators with specific \"Red\/Amber\/Green\" thresholds.<\/li>\n <li>KCI mapping: define key control indicators to monitor if critical controls are actually working.<\/li>\n<\/ul>\n\n<p><strong>4. Incident Management (RCA):<\/strong><\/p>\n<ul>\n <li>Loss database: build or update a log for tracking operational losses and \"near-misses.\"<\/li>\n <li>Root cause analysis (RCA): provide a methodology to analyze why major failures occurred and how to fix them.<\/li>\n<\/ul>\n\n<p><strong>5. Validation (The \"Accuracy\" Check):<\/strong><\/p>\n<ul>\n <li>Challenge sessions: consultant acts as the second line to \"challenge\" and verify that the risk scores provided by departments are realistic.<\/li>\n <li>Control testing: sample testing to prove that the controls listed in the registers exist and are effective. A consultant should have an IT background.<\/li>\n <li>Back-testing: cross-check the registers against the incident log to ensure all past failures are now captured as risks.<\/li>\n<\/ul>\n\n<p><strong>6. Reporting & Training:<\/strong><\/p>\n<ul>\n <li>Risk reporting: create a concise semi-annual operational risk dashboard for the Risk Committee.<\/li>\n <li>Capacity building: train staff on how to report incidents and update their own registers moving forward.<\/li>\n<\/ul>\n\n<h4>Leadership Capabilities:<\/h4>\n<ul>\n <li>Builds own understanding of our purpose and values; explores opportunities for impact.<\/li>\n <li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.<\/li>\n <li>Understands expectations and demonstrates personal accountability for keeping performance on track.<\/li>\n <li>Actively focuses on developing effective communication and relationship-building skills.<\/li>\n <li>Understands how their daily work contributes to the priorities of the team and the business.<\/li>\n<\/ul>\n\n<h4>Qualifications:<\/h4>\n<ul>\n <li>Should have experience working with operational risk systems; familiarity with the BenchMatrix Risk Nucleus System would be an added advantage.<\/li>\n <li>We are looking for candidates with 10\u201312 years of relevant experience.<\/li>\n <li>Proficiency in Arabic is mandatory.<\/li>\n<\/ul><\/p><p><\/p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Scope The Account Manager is accountable for the promotion of the company products/services, through a well-defined strategy and sound partnerships with existing/potential partners. S/He works towards optimizing sales volumes and champions marketing programs. Main Duties and Responsibilities • Define and implement the strategy and roadmap of the assigned products/services line in alignment with the management team • Lead the partners relations in alignment with the company s management and strategy • Develop and maintain relationships with new and existing channels/clients to expand sales in the assigned territory • Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities • Specify market requirements for current and future products/services by conducting market research supported by on-going visits to existing and potential customers • Execute and supervise the entire sales cycle from quotation to collection • Track credit and/or payment performance, review outstanding settlements and manage resolutions accordingly • Generate sales for the entire product/service line in terms of long-term revenue and profitability • Develop and deliver accurate sales forecasts and market development reports in line with business objectives • Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary • Promote the company and its services within the Region.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business Administration, Sales or any other related field.</li><li>5 to 7 years of relevant experience.</li></ul><p></p></section>
<h3 >About the University of Business & Technology</h3>
<p >The <strong >University of Business & Technology</strong> is a leading educational institution committed to providing high-quality learning experiences. We are currently seeking a dedicated professional to join our technology team in <strong >Jeddah, Makkah, Saudi Arabia</strong>. This <strong >full-time</strong> role is integral to supporting our digital learning infrastructure and ensuring seamless operation of academic systems.</p> <h3 >The Role: Software Engineer / System Administrator</h3>
<p >We are looking for a <strong >Software Engineer / System Administrator</strong> to manage and enhance our learning management systems. This position requires hands-on expertise with <strong >Blackboard LMS</strong>, combining software development skills with system administration capabilities to ensure robust and integrated educational technology solutions. The successful candidate will play a crucial role in maintaining and evolving the university's digital learning environment, supporting both technical functionality and user experience.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Develop, customize, administer, and maintain Blackboard LMS and its associated applications to meet institutional needs.</li>
<li >Build and support integrations between Blackboard and other enterprise systems, utilizing APIs and web services for seamless data flow and interoperability.</li>
<li >Develop and maintain custom applications, extensions, and automation tools to enhance system functionality and efficiency.</li>
<li >Support integrations with various critical university systems, including SIS, ERP, HR, CRM, identity management, and third-party learning platforms.</li>
<li >Troubleshoot technical, system, and integration-related issues promptly to ensure continuous and reliable operation of learning systems.</li>
</ul> <h3 >Required Qualifications and Experience</h3>
<ul >
<li >Demonstrated hands-on experience with <strong >Blackboard LMS</strong> is essential for this role.</li>
<li >A minimum of <strong >0-1 years</strong> of professional experience in a software engineering or system administration capacity.</li>
</ul> <h3 >Work Environment and Location</h3>
<p >This is a <strong >full-time</strong> position requiring on-site presence. The role is based at the university's facilities in <strong >Jeddah, Makkah, Saudi Arabia</strong>, contributing directly to the local academic community and its technological advancements.</p> <h3 >Application Process</h3>
<p >Interested candidates who meet the specified qualifications are invited to submit their application. Further details regarding the salary will be provided and discussed confidentially during the interview stages.</p>