Cost Accounting Manager Jobs in Saudi

Dairy Industrial Development Manager<br>Location: Jeddah, Saudi Arabia Employment Type: Full-Time<br>We are seeking an experienced Dairy Industrial Development Manager to identify, evaluate, and develop local dairy manufacturing and co-packing partnerships across Saudi Arabia. The role combines dairy manufacturing expertise, factory assessment, commercial evaluation, and business development, with a strong focus on building local processing capabilities for cheese, cream, and formulated dairy products.<br>Key Responsibilities• Identify Saudi dairy factories capable of toll-processing Cagliata into finished mozzarella.• Identify manufacturers and co-packers capable of cutting, slicing, shredding, grating, packing, and private-labeling Gouda, Edam, and Cheddar cheese.• Identify facilities capable of repacking bulk and frozen cream.• Assess whether existing Saudi manufacturers can produce formulated pizza toppings using dairy ingredients and vegetable fats.• Conduct on-site factory visits across Saudi Arabia to evaluate production equipment, technical capabilities, available capacity, quality systems, SFDA compliance, and cold-chain infrastructure.• Obtain and analyze actual processing costs per kilogram, minimum order quantities (MOQs), available production capacity, lead times, and potential investment requirements.• Negotiate and coordinate trial production with selected manufacturing partners using supplied dairy materials.• Evaluate potential manufacturing partners from technical, operational, quality, and commercial perspectives.• Work closely with Bin Dawood commercial teams to establish expected volumes, target selling prices, and overall commercial feasibility.• Develop recommendations and business cases for potential local manufacturing and co-packing partnerships.<br>Requirements• Relevant experience in dairy manufacturing, cheese processing, food manufacturing, industrial development, or a related field.• Strong technical understanding of dairy and cheese manufacturing processes.• Knowledge of the Saudi dairy manufacturing landscape and local food production facilities is highly preferred.• Experience evaluating factories, production lines, manufacturing capacity, and quality systems.• Understanding of SFDA requirements, food safety standards, and cold-chain operations.• Experience in costing, contract/toll manufacturing, supplier evaluation, and commercial negotiations.• Strong analytical, negotiation, communication, and stakeholder-management skills.• Willingness and ability to travel and conduct factory visits across Saudi Arabia.<br>Preferred Background Candidates with experience in dairy companies, cheese manufacturers, food-processing companies, or dairy ingredients businesses within Saudi Arabia or the GCC will be strongly preferred.

Job Title: Social Media Manager & Content Creator (Real Estate) Location: Jeddah, Saudi Arabia (On-site / Hybrid) About Us:We are a dynamic real estate company based in Jeddah, looking for a creative and results-driven Social Media Manager to take full ownership of our digital presence, from strategy and content creation to campaign management and community engagement. Key Responsibilities:Full-End Management: Complete responsibility for managing all company social media accounts from A to Z. Content Creation: Produce engaging visual and video content tailored for real estate properties, listings, and brand promotion. Copywriting: Write compelling captions, ad copies, and posts in line with our brand voice. Paid Advertising: Plan, launch, and monitor high-performance paid ad campaigns to generate leads and reach target audiences. Publishing & Scheduling: Manage the posting calendar and ensure consistent daily/weekly publishing across all active platforms. Account Monitoring & Analytics: Track account performance, monitor audience engagement, analyze metrics, and report on growth and ROI. Requirements & Qualifications:Proven experience as a Social Media Manager (Real Estate or property management background is a strong plus). Proficiency in content creation tools, video editing, and graphic design basics. Strong understanding of local market trends and social media algorithms (Instagram, Tik Tok, Linked In, etc.). Excellent copywriting and communication skills. Ability to handle campaigns from conception to execution independently.

The Integrated Sales Manager has responsibility for the development and execution of the sales strategy for a cluster, geographic area or trade-lane. Leads a local sales team to ensure delivery of business objectives and targets.<br><br>Key responsibilities:<br><br>Creates, articulates and drives the local strategies for different customer segments. Leverages understanding of the local business environment to support development of the sales strategy. Maintains senior relationships with top accounts. Makes joint sales calls with sales representatives and channel managers. Ensures optimal activity management and account.management to truly understand customers and their needs. Oversees forecasting and budgeting processes to align with business goals. Drives campaigns to generate a healthy pipeline and yield.<br><br>We are looking for:<br><br>Professional with over 5 years of experience as a Sales Manager in the logistics industry. Strong leadership and coaching abilities. Exceptional skills in stakeholder management. Proficient in software tools, including CRMs, Excel, and Power BI<br><br>Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.<br><br>We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

<p>A top-tier consultancy is looking for a Senior Manager (Data Analytics) to join its -growing team! The successful candidate will work on this advanced never done before project that will change millions of people s lives. You will analyse large data sets, manage, and coach teams and other data analytics consultants, and present strategies and results effectively to clients and senior stakeholders. This is an exciting opportunity for data analysts who want to develop their careers in this diverse space!</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Have a proven record of winning business</li><li>Previous consulting experience is essential</li><li>Autonomous tech stack (e.g., SRATA, Python, SQL)</li><li>Visualisation experience is required (Power BI)</li><li>Be able to handle a large amount of data from a variety of sources</li><li>Apply analytical techniques to</li><li>Strong communication skills technically and when presenting solutions and findings</li></ul>

<p><br></p><p>What this job involves:</p><p>The Project Controls and Reporting Manager will lead project reporting, governance, performance monitoring, and customer-facing reporting activities for the project, ensuring accurate, timely, and insightful information is provided to the client leadership, project stakeholders, and the end customer. As the project enters the construction phase, this role will become the focal point for managing extensive customer reporting requirements, executive dashboards, KPI tracking, and project performance reporting.</p><p>What your day-to-day will look like:</p><p>Reporting &amp; Governance</p><ul><li>Client Site representee for project updates</li><li>Manage weekly, monthly, and executive-level project reports. extracted from GC reports (and others including but not limited to Steel Structure, LLEs, Site Supervision, etc.)</li><li>Develop and maintain project dashboards and KPI scorecards.</li><li>Prepare governance packs for management and steering committee meetings.</li><li>Ensure consistency and accuracy of project reporting.</li><li>Other activities as directed by client</li></ul><p>Client &amp; Stakeholder Reporting</p><ul><li>Coordinate and manage customer reporting requirements.</li><li>Consolidate project information from all stakeholders.</li><li>Support executive reviews and customer meetings.</li><li>Respond to ad hoc reporting and performance information requests.</li></ul><p>Performance Management</p><ul><li>Monitor project progress, schedule, milestones, risks, and KPIs.</li><li>Identify trends and provide early warning indicators.</li><li>Support project recovery and performance improvement initiatives.</li><li>Provide meaningful performance analysis and recommendations.</li></ul><p>Data &amp; Dashboard Management</p><ul><li>Consolidate information from planning, engineering, procurement, construction, and commercial teams.</li><li>Maintain reporting tools and performance dashboards.</li><li>Support reporting automation and continuous improvement initiatives.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Desired or preferred experience and technical skills:</p><ul><li>Strong analytical and problem-solving abilities</li><li>Excellent leadership and team management skills</li><li>Outstanding communication and presentation skills</li><li>Ability to manage multiple complex projects simultaneously</li><li>Strong understanding of construction means and methods</li></ul><p>Required Skills and Experience:</p><ul><li>Bachelor's degree in Construction Management, Engineering, or related field</li><li>10+ years of experience in Project Controls, PMO, or Project Reporting.</li><li>Experience on large-scale construction, infrastructure, or data center projects.</li><li>Previous PMC and client-facing reporting experience.</li><li>Strong executive communication and stakeholder management skills.</li><li>Proficiency in Power BI, Primavera P6, Excel, and PowerPoint.</li></ul>

<p>The jobs in this level are responsible for providing the required services to guests to ensure that their needs are met and the hotel is running smoothly. Participates in the implementation of Hospitality policies, and procedures to ensure all relevant procedural/legislative requirements are fulfilled. Supervises the day to day operations of Hospitality providing some guidance in facilitating related professional work processes in order to achieve high performance standards. Supervises the activities and work of subordinates to ensure that all work within a specific area of the Hospitality is carried out in an efficient manner. Supervises the process for assisting guests during check in and orientation with regards to hotel facilities. Provides advise to the guests whenever needed with regards to hotel facilities and any other queries to ensure that guests are satisfied and requirements are met. Manages the concerned area (reception/floor) work flow to ensure the effective and smooth running of operations. Assists in training the front desk and workers to ensure their capabilities and skills are developed. Ensures that the housekeeping activities adhere to the health and safety codes.</p><p><strong>Desired Candidate Profile</strong></p><p>Education Diploma degree in Administration or Hospitality. Experience 2-4 years of related experience Skills Business Acumen Level 2 English Language Level 2 IT &amp; Computer Literacy Level 1 Quality Orientation Level 1 Health &amp; Safety Awareness - Level 1 Competencies Committed to Dallah Level 2 Customer Service Orientation Level 2 Developing Others Level 1 Teamwork Level 1 Initiative Level 2</p>

<p> <span>This role main purpose is to <strong>manage and provide overall support</strong> for the assigned area/ district Policlinics crew by communicating, implementing ensuring the execution of business strategy and plans, monitoring the operational practices to build a high-performance culture in order to deliver polyclinic profitability, achieve key sales targets, and increase customer satisfaction levels and the market share to be the lead of healthcare industry and first choice for the customers.</span> </p> <p> <span> <strong>Accountabilities</strong> </span> </p> <p> <span> <strong> <u>Polyclinic Strategy:</u> </strong> </span> </p> <ul> <li> <p> <span>Develop strategic relations with key stakeholders internally and externally through regular communication and engagement in order to maximize the achievement of polyclinic business goals and have competitive edge within the market.</span> </p> </li> <li> <p> <span>Monitor and rectify the revenue and expenses of the Polyclinic to ensure healthy cash flow is always available for the smooth running of the Polyclinic. </span> </p> </li> <li> <p> <span>Supervise and approve the Manpower inside the polyclinic with optimum requirements and hiring plan in coordination with HRBP and MPP.</span> </p> </li> <li> <p> <span>Have the awareness of competitors best practices and moves to plan and share feedback to be the first choice for our customers through best in market services and innovations.</span> </p> </li> <li> <p> <span>Participate in setting the overall clinics &amp; business KPIs and objectives, Monitor the implementation of the performance KPIs in his polyclinics to ensure of delivering the targets as per the polyclinic standards and reaching to the desired goals and customer satisfaction.</span> </p> </li> </ul> <p> <span> <strong> <u>Polyclinic Operations:</u> </strong> </span> </p> <ul> <li> <p> <span>Define and set up objectives of each clinic in his designated area as per priorities and requirements (e.g. key sales targets, customer satisfaction levels, quality assurance etc.) in alignment with the department s strategy and goals to deliver sustainable growth. Review the KPIs and set the corrective actions as per needed to reach to the desired goals</span> </p> </li> <li> <p> <span>Implement polyclinics strategy by creating action plans, performance forecasting and providing regional market insight in order to ensure successful implementation as per the company standards.</span> </p> </li> <li> <p> <span>Build regional market knowledge by monitoring market dynamics and getting Market feedback in his zone or area , assessing tactical and strategic business intelligence activities (e.g. monitoring competitors activity on the market etc.) in order to achieve regional business leadership, mitigate potential risks (e.g. relative to competition, industry related requirements), maximize performance and identify development opportunities.</span> </p> </li> <li> <p> <span>Define polyclinic operational practices in collaboration with Operational Excellence team (e.g. provide input etc.) to ensure efficient, high quality polyclinic processes &amp; procedures are in place, and ensure sustainability and standardization across the entire polyclinic.</span> </p> </li> <li> <p> <span>Manage the activities of operations team &amp; the support functions activities (guest care representative, facility management, IT, Nursing and HR Care) for seamless guest experience.</span> </p> </li> <li> <p> <span>Working with medical manager to ensure best service and consultations provided to the guest to optimize the performance and quality management.</span> </p> </li> <li> <p> <span>Lead promotional plan according healthcare calendars that give competitive advantage to the facility, develop promotion , execution , Impact on Business.</span></p></li></ul> <p> <span> <strong>Work Environment</strong> </span> </p> <ul> <li> <p> <span>Indoors : 100%</span> </p> </li> <li> <p> <span>Outdoors : 0%</span> </p> </li> <li> <p> <span>Working Days </span> <span>: 6 Working Days</span> </p> </li> <li> <p> <span>Days off : 1 Day Off</span> </p> </li> <li> <p> <span>Working Hours : 8 hours duty 1 hour break (flexible working hours as per the job need)</span> </p> </li> </ul> <p> <span> <strong>Job Requirement</strong> </span> </p> <div> <p> <span> <strong>Education</strong> </span> </p> <ul> <li> <p> <span>Qualified Medical Doctor or Pharmacist.</span> </p> </li> </ul> <p> <span> <strong>Experience</strong> </span> </p> <ul> <li> <p> <span>5 8 years in Sales and Operations Management role.</span> </p> </li> </ul> <p> <span> <strong>Computer Skills</strong> </span> </p> <ul> <li> <p> <span>MS Office</span> </p> </li> </ul> <p> <span> <strong>Languages</strong> </span> </p> <ul> <li> <p> <span>English and Arabic (fluent speaking and writing)</span> </p> </li> </ul> </div>

Company: ENGAGE MENALocation: Riyadh, Saudi Arabia Employment Type: Full-Time<br>About the Role ENGAGE MENA is looking for a proactive and relationship-driven Business Development & Client Relationship Manager to join our team in Riyadh. The role will focus on acquiring new clients, developing business opportunities, and building long-term relationships with existing clients across our influencer marketing, social media, PR, events, media buying, and digital marketing services.<br>Key Responsibilities Identify, approach, and acquire new clients. Build relationships with brands, agencies, startups, government entities, and key decision-makers. Develop and maintain a strong pipeline of business opportunities. Understand client needs and recommend suitable ENGAGE MENA services. Prepare proposals, quotations, presentations, and client pitches. Lead client meetings, negotiations, and commercial follow-ups. Maintain strong relationships with existing clients and identify opportunities for upselling and repeat business. Coordinate between clients and internal teams to ensure successful project delivery. Maintain CRM records, sales pipeline, and regular business development reports.<br>Requirements Experience in Business Development, Sales, Account Management, or Client Relationship Management. Experience in marketing, advertising, media, influencer marketing, or digital agencies is preferred. Strong network and understanding of the Saudi market is a major advantage. Excellent communication, presentation, negotiation, and relationship-building skills. Ability to generate leads and convert opportunities into clients. Fluent or professional proficiency in Arabic and English. Self-motivated, target-driven, and commercially minded. Based in Riyadh.<br>Compensation & Incentives Competitive base salary based on experience. Sales commission for successfully acquired clients and closed business. Performance bonuses for achieving or exceeding sales targets. Additional incentives for high-value and long-term client accounts. Clear opportunity for career growth as ENGAGE MENA expands Globally.<br>If you're confident in building relationships, opening new doors, and turning opportunities into long-term business, we’d love to hear from you.

Presales Lead<br>Location: Riyadh, Saudi Arabia<br>About the Role We are seeking an experienced Senior Presales Manager - AI & Software Solutions to drive technical sales strategy for enterprise AI and software solutions across the region. This is a senior, customer-facing leadership role that partners closely with Sales, Product, and Engineering teams to shape complex digital transformation opportunities, influence executive stakeholders, and deliver winning solution strategies. The ideal candidate will have extensive experience leading presales engagements for enterprise software, AI, cloud, or digital transformation solutions and will be comfortable engaging with C-suite executives, government entities, and large enterprise customers.<br>Key Responsibilities Lead the technical sales strategy for strategic enterprise and government opportunities. Partner with Sales leadership to qualify opportunities and develop account-specific solution strategies. Engage C-level executives, business leaders, and technical stakeholders to understand business priorities and define solution roadmaps. Own the solution design for complex, multi-product enterprise engagements. Lead executive presentations, discovery workshops, technical demonstrations, and Proof of Concepts (PoCs). Oversee the preparation of technical proposals, solution architectures, RFP/RFI responses, and commercial documentation. Collaborate with Product, Engineering, and Delivery teams to ensure technical feasibility and successful solution positioning. Act as the technical authority throughout the sales lifecycle, managing technical risks and addressing customer concerns. Build trusted relationships with strategic customers and key partners. Mentor and coach presales consultants while establishing best practices, reusable assets, and presales methodologies. Monitor industry trends, emerging AI technologies, and competitive offerings to strengthen market positioning. Support strategic initiatives, go-to-market planning, and solution development for priority industries.<br>Requirements Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline. A Master's degree is an advantage.12+ years of experience in Presales, Solution Consulting, Solution Architecture, or Enterprise Technology Consulting. Proven experience leading technical sales for enterprise software, AI, Saa S, cloud, or digital transformation solutions. Demonstrated success supporting complex, high-value enterprise deals involving multiple stakeholders. Strong executive presence with experience presenting to CIOs, CTOs, CEOs, government executives, and senior business leaders. Deep understanding of enterprise architecture, cloud platforms, APIs, data platforms, and systems integration. Strong knowledge of AI technologies, including machine learning, generative AI, computer vision, natural language processing, intelligent automation, or advanced analytics. Experience leading enterprise workshops, architecture sessions, and Proof of Concepts. Strong commercial acumen with the ability to balance technical excellence and business value. Excellent communication, presentation, negotiation, and stakeholder management skills. Fluent in English. Arabic is an advantage.<br>Preferred Background AI and Machine Learning platforms Enterprise Software and Saa S vendors Cloud providers Data and Analytics platforms Digital Transformation consultancies Systems Integrators Intelligent Automation and Business Process platforms<br>What Success Looks Like Drive higher win rates for strategic enterprise opportunities. Become a trusted technical advisor to executive customers. Lead complex solution strategies that enable successful digital transformation initiatives. Strengthen collaboration between Sales, Product, and Delivery teams. Elevate the organization's technical sales capability through leadership, mentorship, and innovation.

Omrania has worked on some of the region’s most prominent projects as Landscape Architects and Planners. Our portfolio spans a diverse range of projects, from historic and cultural spaces to the world’s largest urban park.<br><br>With a strong pipeline of work and exciting projects across the region, Omrania offers excellent opportunities for professional growth and development, allowing our people to contribute to some of the most ambitious and transformative projects in the region.<br><br><br><br>Job Description<br><br>Design Manager (DM) | Landscape Architecture <br><br>A. Role<br><br>Lead day-to-day management and coordination of landscape and public-realm design across early-stage concept through detailed and IFC delivery, ensuring design excellence, commercial control, and full interdisciplinary integration.<br><br>B. Design Management and Team Leadership<br><br>Plan, manage, and deliver assigned projects within approved time, fee, and quality parameters. Develop commercial awareness — actively monitor fee utilisation, scope changes, and initiate change-control processes where required. Prepare and maintain resource and deliverable schedules in coordination with the HoD and Project Managers. Contribute to sub-consultant procurement, scope definition, and technical performance assessment. Lead, mentor, and motivate a multi-disciplinary team (Landscape, Irrigation, BIM, Visualisation, CAD, and Environmental specialists). Implement structured QA/QC and peer-review procedures at every design gateway. Coordinate early integration of civil, MEP, and infrastructure requirements. Ensure landscape designs incorporate sustainability, accessibility, and safety-in-design principles. Deliver complex landscape projects while providing technical and managerial guidance throughout design and construction support. Delegate tasks effectively, monitor progress, manage risks, and report proactively. Ensure compliance with internal QMS and ISO 9001 processes. Represent the Landscape discipline in client and consultant meetings, managing expectations and promoting company values. Contribute to proposals: scope identification, design methodology, management plans, deliverables lists, and design budgets. Maintain formal documentation — Minutes of Meetings, Design-Change Logs, Coordination Trackers, and Risk Registers. <br>C. Design & Technical Expertise<br><br>Oversee and review preparation of all landscape deliverables, including Design Delivery Plans, Reports, Drawings, Hardscape/Softscape Packages, Irrigation & Grading Plans, Planting Strategies, Sustainability Narratives, and Material Schedules. Collaborate with HoD and PMs on complex technical challenges ensuring constructability and environmental performance. Ensure accurate production of tender and IFC documentation aligned with authority standards (RCRC, MOMRA, SBC, DM, etc.). Develop and track deliverables lists per contract scope. Maintain awareness of current codes, standards, and sustainable design best practice. Lead BIM integration using Revit LA / Civil 3D / Navisworks, ensuring model accuracy, coordination, and LOD compliance. Review sub-consultant deliverables and coordinate with Architecture, Structure, MEP, Infrastructure, and ID teams. Work with QS and Spec Writer to develop landscape specifications, BOQs, and cost schedules. Contribute to Value-Engineering, tender evaluation, and site support. Champion innovation in digital design, visualisation, and sustainable materials. <br>D. Communication and Collaboration<br><br>Exhibit fluent written and spoken communication in English (and Arabic where applicable). Lead client presentations, design workshops, and coordination reviews. Translate complex technical data into clear visual and verbal narratives for stakeholders. Develop and maintain strong relationships with clients, partners, and authorities. Foster a collaborative, respectful culture aligned with company values. Maintain consistently high Client-Satisfaction Scores through proactive service. <br>E. Department Operations<br><br>Report weekly to HoD/Management on schedules, deliverables, and resource allocation. Work closely with Project Managers for programme tracking and risk reporting. Coordinate within the team and across disciplines to ensure cohesive project delivery. Participate in QA reviews and knowledge-sharing sessions. Support development of internal standards, templates, and digital workflows. Mentor team members and contribute to the Landscape Skills Framework through structured CPD and feedback. Adopt full ownership and accountability for assigned projects. <br> <br><br><br><br><br>Qualifications<br><br> <br><br>Bachelor’s or Master’s degree in Landscape Architecture from a recognised University (required). Professional accreditation or eligibility (CMLI, ASLA, or equivalent) preferred. Minimum 15 years total experience, including at least 3 years in a design-management capacity within the GCC. Comprehensive understanding of landscape design principles, construction techniques, and regional authority codes. Demonstrated success in managing large-scale public-realm projects. Proficiency in Revit LA, Civil 3D, Auto CAD, Navisworks, Microsoft Project, and BIM 360. Strong interpersonal, communication, and leadership skills. Ability to manage budgets, prioritise workloads, and deliver under pressure.

Overview<br><br>Microsoft's Customer Experience & Success (CE&S) team helps customers get the most value from Microsoft technologies and achieve their business goals.<br><br>As a Customer Success Account Manager (CSAM), you will work closely with strategic customers to support their cloud journey, drive adoption of Microsoft solutions, and help ensure successful outcomes. You will build trusted relationships with customer stakeholders, coordinate resources across Microsoft and partner teams, and provide guidance to help customers maximize their investments.<br><br>This role offers an opportunity to grow your delivery management, customer engagement, and cloud expertise while working with leading enterprise customers across the industry.<br><br>Responsibilities<br><br>Job Responsibilities:<br><br>Build and maintain strong relationships with customer stakeholders and executive leaders. Drive adoption and value realization of Microsoft cloud solutions. Develop and execute customer success plans aligned to business objectives. Lead delivery programs and coordinate Microsoft and partner teams to achieve customer outcomes. Monitor customer health, identify risks, and provide strategic and technical guidance.<br><br>Qualifications<br><br>Required Qualifications:<br><br>Bachelor's degree in Business, IT, Computer Science, or a related field.6+ years of experience in Customer Success, Solution Delivery, Consulting, Program Management, or a similar customer-facing role. Experience working with enterprise customers and cloud technologies. Strong stakeholder management and customer engagement skills.<br><br>Preferred Qualifications<br><br>10+ years of experience in Customer Success, Solution Delivery, Consulting, or Program Management.5+ years of experience within the Oil & Gas industry. Microsoft Azure, Microsoft 365, or equivalent cloud certifications. ITIL, PMP, Prosci, or similar professional certifications.<br><br>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.<br><br>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

OUR PURPOSE AND CULTUREAt Rosewood Hotel Group, we believe in creating exceptional experiences built on genuine care, meaningful relationships, and a commitment to excellence. We honor individuality, foster a culture of inclusion and collaboration, and empower our associates to deliver personalized service that exceeds expectations.<br>THE TEAMAs part of the Rooms Division team at Rosewood Red Sea, you will support the leadership of the Guest Relations function, working closely with the Guest Relations Manager and Front Service leadership team. Together, you will deliver highly personalized guest experiences that embody Rosewood's philosophy of Relationship Hospitality and ensure the highest standards of luxury service throughout the guest journey.<br>YOUR ROLEAs Assistant Guest Relations Manager, you will be a key ambassador of the resort and an important leader within the Guest Relations team. You will oversee daily operations, support the development of Guest Relations colleagues, and ensure exceptional service delivery for VIPs, special attention guests, and all resort visitors. Through collaboration with Front Office, Concierge, Butler, Housekeeping, and Food & Beverage teams, you will help create memorable experiences while maintaining Forbes Travel Guide and LQA standards.<br>HOW YOU’LL MAKE THE PLACESupport the daily leadership and performance of the Guest Relations team, including Guest Relations Agents, Supervisors, and Lobby Hosts. Oversee VIP, repeat guest, long-stay, and special attention guest experiences, ensuring all preparations, amenities, and personalized arrangements are delivered seamlessly. Lead service recovery efforts, resolving guest concerns with professionalism and ensuring timely follow-up and communication. Coach, mentor, and develop team members to ensure service delivery consistently meets Rosewood, Forbes Travel Guide, and LQA standards. Collaborate with Concierge, Butler, Housekeeping, Food & Beverage, and Front Office teams to curate personalized guest experiences and special occasions. Champion guest recognition, personalization initiatives, and effective use of guest experience systems to enhance guest satisfaction and loyalty.<br>COULD THIS BE YOU? You have experience leading Guest Relations, Front Office, or luxury hospitality operations within a high-end hotel or resort environment. You are passionate about creating highly personalized guest experiences and exceeding luxury service expectations. You have experience supporting VIP guest journeys, guest recognition programs, and service recovery processes. You possess strong communication, coaching, and interpersonal skills, with the ability to inspire and develop teams. You are highly organized, detail-oriented, and able to remain calm and effective in a fast-paced environment. You communicate fluently in English, with additional languages considered an advantage.<br>OUR BENEFITSWe offer the opportunity to build your career within one of the world's leading luxury hospitality brands, working alongside passionate professionals in an environment that values growth, learning, and exceptional service.<br>OUR COMMITMENT TO YOUAt Rosewood, we are committed to creating a workplace where every associate feels valued, respected, and empowered to succeed. We celebrate diversity, encourage personal and professional development, and strive to provide an inclusive environment where everyone can thrive.

Role Purpose<br><br>Serve as the operational owner of the Film Studio's physical assets, ensuring soundstages, workshops, backlots, offices, utilities, and supporting infrastructure remain safe, functional, compliant, and production-ready. The role is responsible for facilities oversight, asset performance tracking, vendor coordination, maintenance planning, and operational readiness across activation and steady-state studio operations.<br><br>Key Responsibilities<br><br>Ensure all studio facilities, soundstages, workshops, backlots, offices, support spaces, and infrastructure remain operational and production-ready Oversee preventive and reactive maintenance activities, including MEP services, utilities, cleaning, waste management, and general site upkeep Manage facilities contractors, technical service providers, and specialist vendors against agreed SLAs, scope, quality, and response standards Maintain asset registers, maintenance schedules, condition reports, lifecycle plans, and performance dashboards Coordinate facilities readiness requirements for productions, tenants, workshops, events, and temporary installations Translate production and tenant requirements into facilities, utilities, logistics, site access, and operational readiness plans Support development-to-operations handover, commissioning close-out, defects tracking, and asset acceptance activities Monitor asset condition, equipment performance, service disruptions, and recurring maintenance issues Coordinate with HSE to ensure facilities operations comply with safety requirements and statutory obligations Coordinate with Security, IT, Finance, Procurement, and Corporate Enablement teams on operational dependencies and service continuity Support budget planning, maintenance cost tracking, asset lifecycle assumptions, and facilities-related procurement requirements Implement operating procedures, readiness checklists, inspection routines, and escalation protocols for facilities services Manage facilities-related incident reporting, corrective actions, and risk mitigation plans Prepare operational reports, maintenance dashboards, vendor performance updates, and asset performance insights for leadership Identify opportunities to improve reliability, cost efficiency, sustainability, and service quality across studio assets<br><br>KPIs<br><br>Facility uptime and production readiness rate Preventive maintenance completion rate Reactive maintenance response and closure time Vendor SLA compliance Asset condition and lifecycle tracking accuracy Number of unresolved facility-related incidents Budget adherence for facilities operations<br><br>Candidate Profile<br><br>Education<br><br>Bachelor's degree in Facilities Management, Engineering, Construction Management, Property Management, or related field Facilities management, asset management, or engineering certification preferred<br><br>Experience<br><br>7-10 years of experience in facilities management, technical asset management, property operations, or infrastructure operations Experience managing complex, asset-intensive, operational, entertainment, production, hospitality, or mixed-use environments preferred Experience supporting commissioning, operational readiness, and handover from development to operations preferred<br><br>Preferred Background<br><br>Film studios, entertainment venues, destination assets, real estate operations, hospitality assets, industrial campuses, or technical facilities environments Experience managing MEP services, technical contractors, site readiness, and service provider performance preferred<br><br>Technical & Functional Expectations<br><br>Strong knowledge of facilities management, MEP systems, utilities, preventive maintenance, and lifecycle planning Ability to manage vendors, SLAs, operational risks, inspections, and service continuity requirements Strong understanding of HSE, compliance, commissioning, handover, and operational readiness processes Strong reporting, coordination, and issue resolution capability in operational environments<br><br>Key Competencies<br><br>Facilities management Asset performance management Vendor management Operational readiness Maintenance planning Risk management

Qiddiya Investment Company is leading the transformation of the entertainment and cultural landscape in Saudi Arabia, and we are on the lookout for an experienced Senior Manager - Infrastructure Planning to join our team. In this pivotal role, you will be responsible for developing and implementing infrastructure planning strategies that are essential to the successful execution of our ambitious projects. Your leadership will guide the planning process, ensuring all infrastructure initiatives align with Qiddiya's overarching vision.<br><br>Key Responsibilities<br><br>Lead the development of strategic infrastructure planning initiatives, integrating them into the broader development framework of Qiddiya Conduct detailed analyses of current infrastructure systems and identify enhancement opportunities to support project goals Collaborate with relevant stakeholders to create comprehensive project plans, ensuring compliance with government regulations and industry standards Coordinate with engineering, environmental, and design teams to ensure cohesive planning and execution of infrastructure projects Manage stakeholder engagement and communication, fostering strong relationships with external agencies, consultants, and community partners Oversee the preparation of feasibility studies, cost estimates, and resource allocation plans to support informed decision-making Monitor infrastructure planning progress, providing timely updates and recommendations for improvements to senior management Encourage and mentor team members, promoting a culture of innovation, teamwork, and professional development<br><br>Requirements<br><br>Bachelor's degree in Civil Engineering or a related field; a Master's degree is preferred At least 10 years of relevant experience in infrastructure planning or project management, particularly for large-scale developments Thorough understanding of planning principles, regulatory frameworks, and construction processes Strong analytical skills with the ability to interpret complex information and data Excellent leadership and interpersonal skills to effectively engage with diverse stakeholders Proficient in using planning and project management software Professional certifications in project or infrastructure management (e.g., PMP) are a plus

About MEMF Electrical Industries Co:<br>MEMF Electrical Industries Co. is the industrial arm of KFB Holding Group, supporting Saudi Arabia’s power infrastructure with locally engineered and high-quality electrical products.<br>We operate advanced manufacturing facilities in Riyadh, producing a wide range of solutions for utility and industrial customers, including:<br>Smart energy meters Circuit breakers (MCB / MCCB / ACB) LV & MV instrument transformers LV & MV switchgear solutions (up to 36 k V) Distribution & power transformers (up to 10 MVA) FRP meter boxes & feeder pillars<br>Our products are internationally type-tested and backed by strong engineering expertise and certified quality systems (ISO 9001 & ISO 45001).<br>Key Responsibilities:Act as a strategic HR partner to business leaders and management, aligning HR strategies with business objectives. Develop and implement HR initiatives that support organizational growth, workforce effectiveness, and employee engagement. Partner with business units to identify workforce needs, organizational challenges, and talent requirements. Lead workforce planning, talent management, succession planning, and organizational development initiatives. Provide guidance and support on employee relations, performance management, and HR policies and procedures. Analyze HR metrics and workforce data to provide actionable insights and recommendations to senior management. Support organizational restructuring, change management, and transformation initiatives. Ensure compliance with applicable labor laws, regulations, and company policies. Collaborate with HR Centers of Excellence and other HR functions to deliver effective HR solutions. Drive a positive employee experience and contribute to building a high-performance culture.<br>Key Requirements:Bachelor’s degree in Human Resources, Business Administration, or a related field.9–12 years of progressive HR experience, preferably within the industrial/manufacturing sector. Proven experience in an HR Business Partner or similar strategic HR leadership role. Strong understanding of workforce planning, talent management, employee relations, and organizational development. Experience working closely with senior management and business leaders. Strong knowledge of HR policies, practices, and applicable labor regulations. Excellent analytical, problem-solving, communication, and stakeholder management skills. Strong leadership and decision-making capabilities. Excellent command of English and Arabic. Professional HR certification such as CIPD, SHRM, or equivalent is preferred.<br>What We Offer:Competitive salary and benefits package. Professional development and career growth opportunities. Exposure to strategic HR initiatives within a leading industrial environment. Collaborative and professional work environment.

Responsibilities<br>Tik Tok LIVE connects creators and communities in real time, enabling interactive experiences and new monetization opportunities. As part of Tik Tok’s regional management and support function, the Regional Headquarters is seeking a Creator Ecosystem Strategy Manager to support Tik Tok group entities across the MENAT region. The role will support the development of regional creator-management strategy, training, performance analytics, policy implementation and operational governance, with local execution undertaken by the relevant operating entities.<br> <br>Responsibilities: <br> <br>- Support the development and implementation of regional creator-management strategies, standards and governance frameworks for Company group entities across the MENA region.<br>- Develop structured onboarding, education and training materials for creators and local teams covering Tik Tok LIVE products, features, policies and best practices, with local delivery and contracting handled by the relevant operating entities.<br>- Analyse regional creator performance data on a weekly and monthly basis, identify trends and gaps, and provide strategic recommendations to regional leadership and local operating teams.<br>- Support local teams in designing creator growth frameworks, content-category strategies and engagement methodologies to improve regional platform performance.<br>- Coordinate with cross-functional teams on regional creator initiatives, campaign playbooks and operational best practices, with market-level implementation handled by local operating entities.<br>- Provide insights on MENA/MENAT LIVE ecosystem trends and recommend improvements to regional creator operations strategy, policies and methodology.<br>- Escalate systemic product, policy or operational issues identified across the region to the relevant internal stakeholders.<br><br>Qualifications<br>Minimum Qualifications:<br><br>- Bachelor's degree or above. <br>- Deep passion for Tik Tok, mobile entertainment, social media, and popular culture.<br>- Experience in the live-streaming industry and understanding of latest live-streaming trends.<br>- Experience in regional strategy, business operations, governance, analytics, partner enablement or cross-functional programme management within a technology, media, entertainment, social media or creator economy business.<br><br>This role is based in the Company’s KSA Regional Headquarters and is responsible for providing regional strategy, management, governance, analytics, training and coordination support to Company group entities across the MENAT/MENA region. The role does not involve direct sales to customers, direct contracting with creators, agencies or users on behalf of the RHQ entity, or direct operation of local commercial activities. Execution of local market activities, contracting and revenue-generating operations remains with the relevant local operating entities.<br><br>About Tik Tok<br>Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.<br><br><br>Why Join Us<br>Inspiring creativity is at the core of Tik Tok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.<br>We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.<br><br>Diversity & Inclusion<br>Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Tik Tok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

We are seeking an experienced and highly motivated Senior Design Manager - Landscape & Public Realm to play a key role in shaping and delivering world-class landscape and public realm environments across Qiddiya's diverse portfolio of entertainment, leisure, cultural and mixed-use developments.<br><br>The successful candidate will combine exceptional design leadership, technical expertise and project delivery experience, with a proven ability to manage complex multidisciplinary projects from concept through to construction and operational readiness. Working on the client side, the role requires a strategic and collaborative senior manager who can champion design excellence while ensuring projects are delivered safely, sustainably, efficiently and in alignment with Qiddiya's vision, values and development objectives.<br><br>The role requires extensive experience in large-scale destination developments, including land development and land servicing infrastructure, together with a strong understanding of landscape architecture, public realm design, project governance and consultant management. Experience within the Middle East and familiarity with Saudi Arabian regulations, standards and sustainability requirements are highly desirable.<br><br>The Senior Design Manager will act as a key interface between internal stakeholders, external consultants and project delivery teams, ensuring that landscape and public realm solutions create memorable guest experiences, support long-term environmental resilience, and contribute positively to Qiddiya's ambition to become a global benchmark for destination development.<br><br>Requirements<br><br>Reporting to the Director of Landscape & Public Realm, the Senior Design Manager will:<br><br>Design Management & Technical Excellence<br><br>Lead and manage landscape and public realm design activities across multiple projects, ensuring alignment with Qiddiya's vision, development objectives and approved masterplans Champion design excellence, innovation and creativity in the development of high-quality public realms and immersive guest experiences Ensure design solutions are functional, sustainable, cost-effective and operationally appropriate while enhancing destination identity and placemaking objectives Oversee the review, coordination and acceptance of technical design deliverables including drawings, specifications, calculations, reports and BIM outputs<br><br>Governance & Consultant Management<br><br>Support procurement and appointment processes for external consultants, including technical reviews, commercial evaluations, tender assessments and appointment recommendations Manage external landscape and public realm consultants, ensuring compliance with contractual obligations, programme requirements and quality expectations Drive accountability and performance across consultant teams through proactive monitoring, coordination and issue resolution Contribute to governance reviews, stage gate processes and executive reporting requirements<br><br>Project Delivery & Performance<br><br>Oversee planning, delivery and implementation of landscape and public realm projects throughout the full project lifecycle Undertake technical design reviews of landscape and public realm design packages including associated disciplines of Lighting, Signage and Wayfinding Develop and implement project execution strategies to ensure successful delivery against approved scope, programme, budget and quality objectives Monitor progress, identify risks and opportunities, and implement mitigation measures to maintain project momentum Ensure critical deliverables and milestones are achieved in accordance with project schedules and business objectives Facilitate effective coordination between landscape, architecture, infrastructure, utility, transportation and engineering disciplines<br><br>Compliance, Sustainability & Stewardship<br><br>Ensure compliance with Saudi Arabian regulations, authority requirements, environmental standards and project-specific design criteria Safeguard the integrity of the approved Master Plans, Design Guidelines and Development Control requirements Promote sustainable landscape design principles, water-sensitive urban design, climate-responsive solutions and responsible resource management Support the integration of native and adaptive planting strategies, biodiversity enhancement and long-term landscape resilience Ensure appropriate design risk management processes are undertaken, including the identification, review and transfer of residual risks to delivery teams<br><br>Health, Safety & Culture<br><br>Champion Qiddiya's commitment to Health, Safety and Wellbeing through proactive management and compliance with all applicable safety protocols Foster a culture of collaboration, accountability, continuous improvement and technical excellence Mentor junior team members and contribute to the development of internal capability and knowledge sharing Build and maintain strong relationships with internal stakeholders, consultants and delivery partners to support successful project outcomes<br><br>Required Skills & Experience<br><br>Technical Expertise<br><br>Extensive experience in large-scale landscape and public realm projects, particularly within mixed-use, entertainment, leisure or destination developments in alignment and compliance to approved master plans Strong knowledge of landscape architecture, public realm design and placemaking principles across a diverse portfolio of project types Proven experience in design matters related to wadi corridors, hydrology and climate-responsive landscape design Advanced understanding of hardscape and softscape design, detailing and construction methodologies, including high-end podium public realm Comprehensive knowledge of Arabian planting palettes, including native and adaptive species Solid understanding of irrigation systems, water conservation strategies and sustainable drainage systems (SuDS) Experience coordinating with civil, structural, utilities, transport and MEP disciplines within complex project environments Familiarity with sustainability frameworks, environmental best practices and certification systems such as LEED, Mostadam or equivalent Proven experience working Client side, in a fast passed development environment<br><br>Design, Commercial & Management Skills<br><br>Demonstrated ability to lead multidisciplinary design teams and external consultants Strong project and design management, commercial awareness and programme management capabilities Excellent analytical, problem-solving and decision-making skills Ability to balance design aspirations with operational, technical and commercial considerations Strategic mindset with the ability to identify opportunities that enhance project value and guest experience<br><br>Communication & Management<br><br>Excellent stakeholder management and communication skills Confident presenter with experience engaging peers, executive leadership and external partners Strong report writing and technical review capabilities Fluent in English, both verbal and written Collaborative management style with the ability to influence, motivate and support the development of high-performing teams Resilient and adaptable in a fast-paced, evolving project environment<br><br>Digital & Technical Tools<br><br>Advanced proficiency in Microsoft Office Suite, particularly Excel and Power Point Proficient in Auto CADStrong working knowledge of Revit and BIM workflows Experience with Adobe Creative Suite (including InDesign and Photoshop) desirable Working knowledge and experience with digital design management, collaboration platforms including Aconex and ACC together with emerging design management technologies<br><br>Alignment with Qiddiya Values and Objectives<br><br>The Senior Design Manager will be expected to:<br><br>Deliver Extraordinary Experiences through innovative and memorable landscape and public realm environments Act as a Steward of Place by creating sustainable, resilient and environmentally responsible landscapes Drive Excellence through rigorous technical review, governance and quality assurance Champion Collaboration across disciplines, stakeholders and partners Lead with Accountability by ensuring projects are delivered safely, efficiently and in accordance with approved objectives Embrace Innovation through the adoption of best practice, smart technologies and forward-thinking design solutions that support Qiddiya's long-term vision<br><br>Qualifications<br><br> Degree- BA(Hons) or Masters in Landscape Architecture or directly related discipline such as Urban Design/ Urban Planning Chartered Landscape Architect or equivalent internationally recognised professional including- LI- Landscape Institute (UK) AILA- Australian Institute of Landscape Architects ASLA- American Society of Landscape Architects

About HUMAINHUMAIN, a PIF company, is a global artificial intelligence company delivering full-stack AI capabilities across four core areas - next-generation data centers, hyper-performance infrastructure & cloud platforms, advanced AI Models, including the world’s most advanced Arabic LLMs built in the Arab world, and transformative AI Solutions that combine deep sector insight with real-world execution. HUMAIN’s end-to-end model serves both public and private sector organizations, unlocking exponential value across all industries, driving transformation and strengthening capabilities through human-AI synergies. With a growing portfolio of sector-specific AI products and a core mission to drive IP leadership and talent supremacy world-wide, HUMAIN is engineered for global competitiveness and national distinction.<br><br>Role Summary The Senior Manager, Stakeholder/Governance & Committees Affairs (GCA) is responsible for establishing and overseeing governance processes, managing executive and strategic committees, and fostering effective stakeholder engagement across the organization.<br>Key Responsibilities Stakeholder Management & Coordination Act as a key coordination point for external stakeholders, including PIF, MCIT, and other government entities. Coordinate and respond to Royal Court and other ad-hoc requests, ensuring timely collection, validation, and submission of required information. Manage and coordinate official correspondence and letters, particularly with government and shareholder stakeholders, as part of day-to-day governance operations. Coordinate internally across HUMAIN, communicating requirements to relevant functions, gathering inputs, and ensuring timely and accurate responses. Track stakeholder requests, actions, dependencies, and deadlines through closure. Ensure alignment between internal stakeholders and external requirements before formal submission or communication. CEO Governance Manage the governance and coordination of the CEO’s key meetings, including agenda planning, materials, stakeholder coordination, action tracking, and follow-up. Manage CEO-chaired committees and governance forums, ensuring appropriate governance processes, documentation, and follow-up. Coordinate the CEO’s participation in Boards and Committees, including preparation of agendas, briefing materials, decisions required, and follow-up actions. Support the CEO Office in maintaining visibility over key governance matters, decisions, commitments, and outstanding actions. Ensure CEO-level decisions and action items are properly documented, communicated to relevant stakeholders, tracked, and followed through to closure. Maintain effective governance processes across CEO meetings, committees, and Board engagements to ensure timely escalation, clear accountability, and effective decision-making. Skills Governance and corporate secretariat management. Executive stakeholder management and relationship building. Committee and board administration. Strategic planning and coordination. Excellent communication, presentation, and facilitation skills. Strong analytical and problem-solving capabilities. Executive reporting and decision-support preparation. Ability to manage sensitive and confidential information. Experience Bachelor's degree in Business Administration, Public Administration, Management, Governance, or a related field. Master's degree or relevant professional certification is preferred.8-12 years of experience in governance, executive affairs, strategy, PMO, corporate affairs, or stakeholder management roles. Minimum 3-5 years in a leadership or management position. Demonstrated experience managing executive committees, steering committees, or board-level governance processes. Proven track record of engaging and influencing senior executives and strategic stakeholders. Experience preparing executive reports, governance documentation, and decision papers. Knowledge of governance best practices, corporate governance principles, and organizational decision-making frameworks. Experience working within large, complex organizations and managing cross-functional relationships.

Job Title: Supplier Helpdesk Project Manager – SAP Ariba Location: Riyadh, Saudi Arabia Experience: 10+ Years<br><br>Position Overview<br>We are looking for an experienced Supplier Helpdesk Project Manager – SAP Ariba to lead and manage supplier support operations across supplier onboarding, registration, qualification, enablement, and supplier lifecycle management.<br>The successful candidate will be responsible for end-to-end service delivery, project mobilization, transition, operational governance, SLA/KPI management, stakeholder engagement, supplier escalations, and continuous improvement across SAP Ariba and related procurement platforms.<br>The role will serve as the primary point of contact for client stakeholders and supplier communities, ensuring high-quality supplier support, operational excellence, SLA compliance, and continuous enhancement of the supplier experience.<br>Key Responsibilities1. Supplier Helpdesk & Service Delivery Lead end-to-end supplier helpdesk operations through phone, email, portal, and ticketing channels. Manage supplier onboarding, registration, qualification, enablement, and profile maintenance activities. Ensure timely and accurate resolution of supplier queries related to SAP Ariba and procurement processes. Define and monitor SLAs, KPIs, quality standards, and service performance. Act as the escalation point for critical supplier and business issues. Drive improvements in First Contact Resolution (FCR), turnaround time, and supplier satisfaction.2. SAP Ariba Operations Oversee supplier support processes across:Supplier Registration Supplier Enablement Supplier Qualification Supplier Lifecycle & Performance Management Supplier Profile Management Ariba Network Support Catalog Management Supplier Master Data Coordinate with Procurement, Sourcing, Category Management, IT, and SAP Ariba teams to resolve operational and technical issues. Support SAP Ariba enhancements, upgrades, testing, releases, and process optimization. Ensure adherence to defined procurement processes and governance standards.3. Project & Transition Management Lead project mobilization, knowledge transition, service transition, and go-live activities. Develop and maintain project plans, RAID logs, risk registers, governance frameworks, and transition plans. Manage transition readiness assessments and ensure operational preparedness before go-live. Coordinate knowledge acquisition and documentation from incumbent teams or client stakeholders. Plan and execute onboarding and training programs for helpdesk resources. Ensure smooth transition from project implementation into steady-state operations.4. Stakeholder & Supplier Management Act as the primary interface between the service provider, client stakeholders, procurement teams, suppliers, and technology partners. Build strong relationships with business and supplier communities. Conduct regular service reviews, governance meetings, operational reviews, and performance discussions. Manage supplier escalations and business-critical issues through effective resolution and communication. Drive initiatives to improve supplier experience and engagement.5. Team Leadership & Resource Management Lead Team Leads, SAP Ariba SMEs, Helpdesk Associates, and support teams. Define team objectives, performance metrics, and operational targets. Conduct performance reviews and implement coaching and development plans. Manage resource planning, capacity, shift coverage, and workload balancing. Build SAP Ariba and supplier-support capabilities within the team. Promote a culture of accountability, collaboration, and continuous improvement.6. Reporting & Governance Establish and manage operational governance frameworks. Prepare and present:SLA/KPI Dashboards Weekly/Monthly Governance Reports Operational Performance Reviews Executive Steering Committee Updates Supplier Satisfaction Reports Service Improvement Plans Monitor ticket volumes, resolution times, backlog, escalations, FCR, and supplier feedback. Perform Root Cause Analysis (RCA) and implement corrective and preventive actions. Provide management with insights, trends, risks, and improvement recommendations.7. Continuous Improvement & Automation Identify opportunities to optimize supplier support processes and reduce operational effort. Implement self-service portals, knowledge bases, FAQs, chatbots, and AI-enabled supplier support. Drive automation of repetitive supplier queries and operational processes. Identify opportunities for cost optimization and productivity improvement. Apply Lean Six Sigma / continuous improvement methodologies where applicable. Improve supplier onboarding cycle time, resolution efficiency, and overall supplier experience. Required Skills & Experience10+ years of overall experience in IT service delivery, project management, procurement operations, or supplier management. Strong experience managing SAP Ariba supplier enablement/support operations. Hands-on understanding of SAP Ariba Supplier Lifecycle and Performance (SLP), Supplier Registration, Supplier Qualification, and Ariba Network. Experience managing supplier onboarding and enablement programs. Strong understanding of Procure-to-Pay (P2P), Source-to-Contract (S2C), and supplier management processes. Proven experience managing supplier helpdesk / service desk operations. Strong experience in SLA, KPI, CSAT, FCR, ticket management, and service governance. Experience in project mobilization, transition, knowledge transfer, and go-live management. Strong stakeholder and supplier management skills. Experience managing large, multi-functional teams. Strong analytical, problem-solving, and escalation-management capabilities. Experience with service improvement, process optimization, and automation initiatives. Strong communication, presentation, and executive stakeholder management skills. Experience working with global or enterprise-scale procurement environments is preferred. Preferred Certifications SAP Ariba Certification preferred. PMP / PRINCE2 preferred. ITIL Foundation / ITIL 4 preferred. Lean Six Sigma certification is an advantage. Agile/Scrum certification is an advantage. Key Performance Indicators Supplier Satisfaction (CSAT) First Contact Resolution (FCR) SLA Compliance Average Ticket Resolution Time Query Resolution Accuracy Supplier Onboarding Cycle Time Escalation Rate Ticket Backlog Reduction Knowledge Base / Self-Service Utilization Team Productivity Automation & Cost Efficiency Supplier Experience Improvement

Senior Manager – HR Operations Location: Riyadh, Saudi Arabia Industry: Healthcare Employment Type: Full-Time<br>Job Summary We are seeking an experienced Senior Manager – HR Operations to oversee and lead HR operations across a diversified healthcare organization in Saudi Arabia. The role will be responsible for managing HR operations across multiple healthcare businesses, including hospitals, clinics, pharmacies, and medical laboratories, while supporting the integration of any future businesses added to the organization's portfolio. The position will own HR operational performance, compliance, HR systems, workforce planning, policies and procedures, Government Relations compliance, Organizational Development, Performance Management, Employee Relations, Compensation & Benefits, and HR audits. The role will also lead the Learning & Development agenda on an interim basis until the dedicated L&D function is established. In addition, the Senior Manager will support HR due diligence and integration activities, drive the implementation of HR strategic initiatives, and ensure that HR KPIs and SLAs are consistently monitored and delivered in line with organizational standards, policies, and Saudi Arabia's regulatory requirements.<br>Key Responsibilities HR Operations & Performance Oversee end-to-end HR operations across multiple healthcare business verticals in KSA. Establish, monitor, and improve HR KPIs, SLAs, and operational targets. Analyze HR performance indicators and ensure corrective action plans are implemented and closed. Ensure HR services are delivered consistently and in accordance with organizational standards. HR Compliance & Audits Ensure compliance with internal HR policies, procedures, and organizational governance requirements. Ensure compliance with applicable Saudi labor and employment regulations. Lead and coordinate internal, Group, statutory, regulatory, and external HR audits. Ensure timely closure of audit findings and implementation of corrective actions. Ensure HR compliance readiness for healthcare accreditation requirements, including CBAHI where applicable. HR Data Privacy & Systems Ensure compliance with PDPL and applicable HR data privacy requirements. Oversee HRMS customizations, implementations, enhancements, and system governance. Partner with IT and relevant stakeholders to ensure HR systems effectively support business requirements. Drive HR reporting, dashboards, analytics, and data-driven decision-making. Employee Relations Oversee employee investigations, grievances, disciplinary matters, and other employee relations cases. Ensure fair, consistent, and legally compliant handling of employee matters. Provide guidance to HR teams and management on employee relations issues. Performance Management Lead the implementation and continuous improvement of the Performance Management cycle. Ensure performance objectives, reviews, calibration, and development plans are effectively managed. Partner with business leaders to improve organizational and individual performance. Government Relations Ensure compliance with KSA Government Relations requirements. Maintain strong knowledge of relevant government platforms and processes, including:Qiwa Mudad Muqeem GOSIMHRSDEnsure compliance with Saudization and Nitaqat requirements. HR Budgeting & Workforce Planning Lead HR budgeting, workforce planning, and cost management activities. Monitor HR-related costs against approved budgets. Support manpower planning and organizational requirements across the business. Organizational Development Drive Organizational Development initiatives aligned with business strategy. Support organizational structure reviews, workforce optimization, job design, and organizational effectiveness initiatives. Partner with senior stakeholders on organizational transformation and change initiatives. Compensation & Benefits Oversee Compensation & Benefits activities across the organization. Ensure compensation practices remain internally equitable, externally competitive, and compliant with applicable regulations. Support salary reviews, benefits programs, and related HR initiatives. Strategic Initiatives, Integration & Due Diligence Support HR due diligence activities related to potential acquisitions, partnerships, and business integrations. Develop and implement HR integration plans as required. Drive HR strategic initiatives and action plans in partnership with senior leadership. Ensure effective implementation and tracking of HR transformation projects. Learning & Development Lead the Learning & Development agenda on an interim basis until a dedicated Training & Development Manager is appointed. Ensure alignment of learning initiatives with organizational and business priorities. Support capability-building and employee development initiatives. Leadership & Stakeholder Management Lead and develop the HR Operations team. Build strong relationships with senior management and key business stakeholders. Act as a strategic HR partner while maintaining strong operational ownership. Promote continuous improvement and a high-performance HR culture.<br>Qualifications & Experience Bachelor's degree in Human Resources, Business Administration, Psychology, or a related discipline from a recognized university. Master's degree in Human Resources, Human Resource Management, or MBA (HR) is preferred. Professional HR certification such as CIPD Level 5/7, SHRM-CP, SHRM-SCP, PHR, SPHR, or an equivalent internationally recognized certification is preferred. Additional certifications in Compensation, Organizational Development, Change Management, Six Sigma/Process Improvement, or HR Analytics are advantageous.10+ years of progressive HR experience, with at least 4 years in a senior HR Operations or HR Business Partner leadership position. Experience within a large, complex, multi-entity organization is strongly preferred. Significant HR experience within the healthcare sector, including hospitals, clinics, medical laboratories, or pharmacy retail. Exposure to multiple healthcare business verticals is an advantage. Minimum 4 years of HR experience in Saudi Arabia or the wider GCC. Strong knowledge of KSA Labor Law, Government Relations, Saudization, and Nitaqat requirements. Hands-on knowledge of relevant KSA government platforms, including Qiwa, Mudad, Muqeem, GOSI, and MHRSD. Experience working with modern HRIS platforms such as Oracle Fusion HCM, SAP Success Factors, Microsoft 365 HR, or equivalent systems. Strong capabilities in HR analytics, reporting, dashboards, and Microsoft Office. Strong understanding of HR policies, processes, compliance, employee relations, performance management, C&B, and organizational development. Experience supporting organizational integrations, due diligence, or transformation initiatives is an advantage. Full professional proficiency in English is mandatory. Full professional proficiency in Arabic is strongly preferred.<br>Key Competencies Strategic and operational HR leadership Strong knowledge of KSA HR regulations Healthcare HR expertise HR operations and process optimization Employee relations and investigations HR compliance and audit management HR systems and digital transformation Data-driven HR management Organizational development and change management Compensation & Benefits Workforce planning and budgeting Stakeholder management Team leadership and people development Strong communication and problem-solving skills