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<p><strong>Operator and Monitor of Cameras</strong> </p><p>We are looking for a vigilant and professional CCTV operator to supervise and maintain surveillance equipment in the control center, ensuring the highest standards of safety and integrity. In this role, you will be responsible for monitoring multiple live and recorded feeds simultaneously, identifying abnormal events, and acting quickly to report incidents when necessary.</p><p> </p><p>Key responsibilities:</p><p>Monitor multiple surveillance screens simultaneously to maintain constant situational awareness.</p><p>Review recordings: analyze previous surveillance data to trace incidents or review safety protocols.</p><p>Equipment maintenance: perform basic maintenance for the control center and monitoring devices.</p><p>Detect and log violations: detect suspicious behavior or abnormal events and maintain accurate records.</p><p>Incident escalation: immediately report serious events to higher authorities.</p><p>Emergency response coordination: contact law enforcement or emergency authorities immediately in critical cases.</p>
<p>Overview of the Job and the Company</p><p>We are a leading company in the field of security and monitoring systems in the Kingdom of Saudi Arabia, working to provide high-quality monitoring solutions that meet the needs of clients in both the private and public sectors. We are looking for a Security Camera Technician and Low Current to join our team in Jeddah, to contribute to the installation and maintenance of camera systems and their low current, and to provide reliable technical support to our clients.</p><p>Main Responsibilities and Duties</p><ul><li>Requirements for installation, programming, and maintenance :-</li><li>IP and Analog CCTV cameras and Wi-Fi</li><li>IP and Analog intercom</li><li>Access Control</li><li>Attendance and departure fingerprint</li><li>Network boosters</li><li>Smart locks</li><li>Central units</li><li> </li><li>Must hold a valid driving license</li></ul>
<p>Taif Al Almas Trading Company announces job opportunities for the position of ELV (Low Current) Sales Representative to work in Riyadh or any of the company's branches in the Kingdom of Saudi Arabia, based on business requirements.</p><p>We are looking for a professional sales representative with at least two years of experience in ELV (Low Current) systems sales, possessing good technical knowledge to understand customer needs, provide appropriate solutions, and achieve sales targets.</p><p>Tasks and Responsibilities</p><ul><li>Acquire new customers and develop new sales opportunities in the ELV systems field.</li><li>Build and develop strong relationships with clients, contractors, consultants, and project owners.</li><li>Visit clients, sites, and projects to follow up on their needs and requirements.</li><li>Sell and market ELV solutions and security systems, including:</li><li>CCTV – Surveillance Cameras.</li><li>Access Control – Access Control Systems.</li><li>Time Attendance – Time and Attendance Systems.</li><li>Intrusion Alarm – Intrusion and Theft Alarm Systems.</li><li>Fire Alarm – Fire Alarm Systems.</li><li>Structured Cabling – Structured Cabling and Networking.</li><li>Networking – Networking solutions.</li><li>Public Address – Public Address Systems.</li><li>Barriers & Entrance Management – Barriers and entrance management systems.</li><li>And other ELV solutions and systems.</li><li>Understand technical requirements of clients and provide appropriate solutions and products.</li><li>Prepare and follow up on price quotations and coordinate with the technical team when necessary.</li><li>Follow up on quotations and sales opportunities until deals are completed and closed.</li><li>Monitor new projects, tenders, and available market opportunities.</li><li>Achieve monthly and annual sales targets.</li><li>Develop the customer base, maintain existing customers, and increase sales volume.</li><li>Monitor competitors, pricing, market trends, and customer needs.</li><li>Update customer data and sales opportunities, and prepare periodic sales reports.</li></ul><p>Requirements</p><ul><li>At least two years of experience in ELV (Low Current) systems sales.</li><li>Practical experience in selling security systems and ELV solutions.</li><li>A good technical background in ELV systems and the ability to understand clients' technical requirements.</li><li>Good knowledge of CCTV, Access Control, Fire Alarm, Structured Cabling, Networking, and others.</li><li>Experience in dealing with contractors, consultants, clients, and project owners.</li><li>Ability to understand drawings, technical specifications, and RFQs (Requests for Quotation).</li><li>Strong communication, negotiation, persuasion, and deal-closing skills.</li><li>Ability to achieve sales targets and work under pressure.</li><li>Proficiency in Microsoft Office.</li><li>Proficiency in Arabic, with English proficiency preferred.</li><li>Valid Saudi driving license.</li><li>Willingness to travel and visit clients, sites, and projects.</li></ul><p>Preferred</p><ul><li>Existing network of relationships with contractors, consultants, and clients in the Saudi market.</li><li>Experience in Project Sales.</li><li>Experience with tenders and RFQ (Request for Quotation) processes.</li><li>Knowledge of major brands in the ELV and low current systems field.</li><li>Previous experience in the Saudi market.</li></ul><p>Benefits</p><ul><li>Competitive salary determined based on experience and competence.</li><li>Rewarding commissions and incentives tied to achieving sales targets.</li><li>Professional work environment.</li><li>Opportunities for professional development and growth.</li><li>Working with a diverse range of ELV and security/protection systems projects and solutions.</li></ul>
We are looking for a Systems Maintenance Engineer to join a team specialized in the operation and maintenance of IT systems.
الهدف من الوظيفة <br>الإشراف على تشغيل التطبيقات والأنظمة المؤسسية وضمان استقرارها وتوافرها وأدائها وفق اتفاقيات مستوى الخدمة (SLA)، مع قيادة فرق الدعم الفني والتنسيق مع الأطراف المعنية لمعالجة الحوادث والمشكلات وتحسين جودة الخدمات الرقمية. و الإشراف على تشغيل وإدارة نظام ERP وضمان استقراره وكفاءته وتوافره، ودعم العمليات التشغيلية للأقسام المختلفة، وإدارة التحديثات والتحسينات والتكاملات بما يحقق أهداف المؤسسة ويرفع كفاءة الأعمال.<br>المهام والمسؤوليات الرئيسية:<br>قيادة وإدارة عمليات التطبيقات والأنظمة المؤسسية وضمان استقرارها وتوافرها على مدار الساعة.وضع الخطط التشغيلية السنوية ومتابعة تنفيذها بما يتوافق مع أهداف الأعمال.إدارة فرق دعم التطبيقات وتوزيع المهام ومتابعة الأداء وتطوير القدرات.ضمان الالتزام باتفاقيات مستوى الخدمة (SLA) ومؤشرات الأداء الرئيسية (KPI).الإشراف على إدارة الحوادث (Incident Management) وضمان سرعة الاستجابة والمعالجة والتصعيد عند الحاجة.قيادة إدارة المشكلات (Problem Management) وتحليل الأسباب الجذرية ومنع تكرار الأعطال.الإشراف على إدارة التغييرات (Change Management) وضمان تنفيذها وفق الإجراءات المعتمدة.إدارة الإصدارات والتحديثات والتأكد من جاهزية البيئات التشغيلية قبل النشر.مراقبة أداء التطبيقات بشكل استباقي وتحليل مؤشرات الأداء والسعة.ضمان تكامل التطبيقات مع الأنظمة الداخلية والخارجية ومعالجة أي مشكلات تكامل.إدارة العلاقة مع الموردين ومزودي الخدمات ومتابعة التزاماتهم التعاقدية والفنية.مراجعة واعتماد التصاميم التشغيلية والإجراءات القياسية الخاصة بالتطبيقات.قيادة جهود التحسين المستمر وأتمتة العمليات التشغيلية ورفع الكفاءة التشغيلية.إعداد التقارير التشغيلية والتنفيذية الدورية ورفعها للإدارة وأصحاب المصلحة.إدارة المخاطر التشغيلية المتعلقة بالتطبيقات ووضع خطط المعالجة.ضمان جاهزية خطط استمرارية الأعمال والتعافي من الكوارث واختبارها دورياً..دعم المبادرات والمشاريع التقنية الجديدة وضمان جاهزيتها للانتقال إلى التشغيل.قيادة اجتماعات الحوكمة التشغيلية ومراجعات الأداء الدورية مع الإدارات المعنية والموردين.الإشراف على توثيق الأنظمة والإجراءات التشغيلية وقواعد المعرفة وتحديثها بشكل مستمر.متابعة رضا المستخدمين وتحليل الملاحظات ووضع خطط لتحسين تجربة المستخدم.قيادة وإدارة عمليات نظام تخطيط موارد المؤسسات ERP وضمان استقرارها وتوافرها على مدار الساعة.إدارة وتشغيل نظام ERP ومراقبة أدائه بشكل مستمر. ضمان استمرارية عمل النظام وتقليل فترات التوقف ومعالجة المشكلات التشغيلية. التنسيق مع فرق تقنية المعلومات والموردين الخارجيين لحل الأعطال وتحسين الأداء. إدارة صلاحيات المستخدمين وضمان الالتزام بسياسات أمن المعلومات. متابعة التحديثات والترقيات الخاصة بالنظام وتقييم أثرها على الأعمال. إدارة تكامل نظام ERP مع الأنظمة الأخرى داخل المؤسسة. تحليل احتياجات الإدارات المختلفة واقتراح التحسينات والتطويرات المناسبة. إعداد مؤشرات الأداء والتقارير الدورية المتعلقة باستخدام النظام وكفاءته. قيادة مشاريع تطوير النظام وتنفيذ التغييرات وفق منهجيات إدارة المشاريع. الإشراف على تدريب المستخدمين ودعمهم ورفع مستوى الاستفادة من النظام. <br>المؤهلات المطلوبة<br>درجة البكالوريوس في تقنية المعلومات أو علوم الحاسب أو ما يعادلها.خبرة من 5 إلى 10 سنوات في تشغيل أو إدارة أنظمة ERPخبرة عملية في الأنظمة التالية:Oracle E-Business Suite Oracle Fusion Cloud ERPخبرة في إدارة فرق الدعم الفني و التشغيل.معرفة بأطر العمل مثل ITIL وإدارة الخدمات التقنية.فهم جيد لإدارة الحوادث والمشكلات والتغييرات وإدارة الأداء.خبرة في إدارة الموردين والعقود واتفاقيات مستوى الخدمة (SLA)<br>المهارات التقنية المطلوبة<br>درجة البكالوريوس في تقنية المعلومات أو علوم الحاسب أو ما يعادلها.خبرة لا تقل عن 7 سنوات في إدارة التطبيقات أو عمليات تقنية المعلومات.خبرة في إدارة فرق الدعم التشغيلي والتعامل مع الموردين.معرفة بأطر العمل مثل ITIL وإدارة الخدمات التقنية.فهم جيد لإدارة الحوادث والمشكلات والتغييرات وإدارة الأداء.خبرة عملية في تشغيل وإدارة منصتي نظام تخطيط موارد المؤسسات (ERP) و نظام أوراكل فيوجن السحابية.معرفة جيدة بالأنظمة وفروعها (المالية والمشتريات والموارد البشرية) وإدارة التطبيقات المبنية عليها.خبرة في قواعد بيانات اوراكل وتحليل الأداء ومعالجة المشكلات التشغيلية.القدرة على تحليل المشكلات التقنية والتنسيق مع فرق التطوير والبنية التحتية لحلها.ضمان استمرارية عمل النظام وتقليل فترات التوقف ومعالجة المشكلات التشغيلية. التنسيق مع فرق تقنية المعلومات والموردين الخارجيين لحل الأعطال وتحسين الأداء. إدارة صلاحيات المستخدمين وضمان الالتزام بسياسات أمن المعلومات. متابعة التحديثات والترقيات الخاصة بالنظام وتقييم أثرها على الأعمال. إدارة تكامل نظام ERP مع الأنظمة الأخرى داخل المؤسسة. تحليل احتياجات الإدارات المختلفة واقتراح التحسينات والتطويرات المناسبة. إعداد مؤشرات الأداء والتقارير الدورية المتعلقة باستخدام النظام وكفاءته. قيادة مشاريع تطوير النظام وتنفيذ التغييرات وفق منهجيات إدارة المشاريع. الإشراف على تدريب المستخدمين ودعمهم ورفع مستوى الاستفادة من النظام. إدارة فريق الدعم والتشغيل وتوزيع المهام ومتابعة الإنجاز.<br>المهارات الشخصية<br>مهارات تواصل وتنسيق عالية.السرية العالية في التعامل مع البيانات والمعلومات.القيادة وإدارة الفرق. التخطيط والتنظيم. التواصل الفعال مع الأطراف المختلفة. إدارة الأولويات واتخاذ القرار. حل المشكلات والعمل تحت الضغط.خبرة عملية في تشغيل وإدارة منصة Microsoft Dynamics 365 CRM.معرفة جيدة بتقنيات Microsoft . NET وإدارة التطبيقات المبنية عليها.خبرة في قواعد بيانات Microsoft SQL Server وتحليل الأداء ومعالجة المشكلات التشغيلية.معرفة بإطار العمل Angular وفهم التطبيقات المبنية عليه وآليات نشرها ودعمها تشغيلياً.خبرة في التكامل بين الأنظمة باستخدام APIs وخدمات الويب.القدرة على تحليل المشكلات التقنية والتنسيق مع فرق التطوير والبنية التحتية لحلها.معرفة بأدوات Dev Ops وإدارة الإصدارات والتغييرات تعد ميزة إضافية.<br>المهارات الشخصية<br>دقة عالية وملاحظة قوية للتفاصيل.عقلية تحليلية وتحقيقية.مهارات ممتازة في المتابعة والتوثيق.القدرة على العمل تحت الضغط.مهارات تواصل وتنسيق عالية.السرية العالية في التعامل مع البيانات والمعلومات.
<p><br></p><p>The CCTV Room Operator is responsible for supporting the implementation and day-to-day operation of security surveillance systems within the workplace. The role focuses on ensuring that guests, employees, contractors, and company assets are protected from potential security threats through continuous monitoring and timely reporting. The CCTV Room Operator s duties include monitoring CCTV systems, access control systems, and alarm systems, ensuring compliance with security procedures, identifying suspicious activities, and reporting risks or incidents in accordance with company policies. The role also involves assisting with emergency response, maintaining accurate records, and supporting overall security operations under the direction of Security Management.</p><p>Essential Duties and Responsibilities</p><ul><li>Evaluation of all monitored activities with a view to assessing potential risks and security threats.</li><li>Ensure compliance with company security standards and procedures at all times.</li><li>Continuous monitoring of CCTV cameras, access control systems, and alarm systems.</li><li>Identify suspicious behavior, safety hazards, or security breaches and report immediately.</li><li>Recording all incidents, observations, and actions taken in the occurrence log system.</li><li>Review CCTV footage during investigations and provide accurate evidence when required.</li><li>Communicate and coordinate with all relevant stakeholders (security teams, emergency services, management, and departments) in alignment with emergency response situations to ensure timely effective action.</li><li>Assist during emergencies by providing real-time information from surveillance systems.</li><li>Ensure all surveillance equipment is functioning properly and report faults or malfunctions.</li><li>Maintain strict confidentiality of all security systems, footage, and operational information.</li><li>Provide solutions and recommendations to improve monitoring effectiveness.</li><li>Work diligently to maintain a safe and secure environment at all times.</li><li>Follow up on incidents and ensure proper documentation is completed.</li><li>Support preparation of reports, statistics, and security records.</li><li>Ensure safe and proper use of all monitoring equipment.</li></ul><p>Standard Responsibilities</p><ul><li>Monitor daily security operations through CCTV systems to ensure safety of guests, employees, visitors, and property at all times</li><li>Enforce security policies, procedures, and standards in line with company requirements</li><li>Monitor CCTV, fire alarm systems, access control systems, and other security technologies</li><li>Ensure all monitoring systems are operational and any faults are reported immediately</li><li>Comply and adhere to company policies at all times</li><li>Take on additional tasks within a reasonable framework as required.</li><li>Model the company s culture, vision, mission, and core values at all times.</li><li>Maintain effective communication with other departments to ensure smooth operations</li><li>Respond to incidents efficiently and professionally</li><li>Consistently meet expectations of internal and external stakeholders.</li></ul><p>Confidentiality</p><p>Whilst working for the company there will be access to a wide variety of confidential information concerning the company, guests, and employees. It is vital that all such information remains confidential and must not be disclosed to anyone outside the organization unless authorized.</p><p>Health & Safety</p><ul><li>Be aware of and comply with safe working practices as laid down under Health and Safet regulations.</li><li>Report any defects in systems, equipment, or facilities according to procedure.</li><li>Ensure that any incidents or accidents are reported immediately and correctly.</li><li>Attend required Fire, Health & Safety training and comply with all procedures.</li><li>Be fully conversant with emergency procedures including fire, evacuation, and security threats.</li><li>Maintain a safe working environment within the CCTV control room.</li></ul><p>Other</p><p>The above description is not to be regarded as exhaustive; additional duties may be assigned as required</p><p>Flexibility in working hours, including shifts, weekends, and holidays, is required</p><p>Job description will be reviewed periodically to reflect operational needs.</p>
<p>Effectively monitor live CCTV feeds to identify security threats.</p><p>Report incidents immediately to the relevant departments.</p><p>Record, document & maintain incident logs and daily activity reports.</p><p>Ensure all CCTV cameras and surveillance equipment are functioning properly & report technical faults.</p><p>Coordinate with operations team and emergency services during incidents.</p><p>Maintain confidentiality of surveillance footage and security information.</p><p>Conduct routine system checks and report maintenance requirements.</p>
<h2 class="h5">Job description</h2>
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<span>Description</span><br><span></span><p><span><b><span><strong><u>ROLES</u></strong></span><span><strong><u>AND</u></strong></span><span><strong><u>RESPONSIBILITIES:</u></strong></span></b></span></p><br><p><span><span><strong>Operational: </strong></span></span></p><br><p><span><span>·</span></span><span><span>Install, configure, maintain, and troubleshoot CCTV cameras, NVRs, DVRs, video management systems, and related surveillance equipment installed on drilling rigs.</span></span></p><br><p><span><span>·</span></span><span><span>Perform routine inspections and preventive maintenance of CCTV systems to ensure continuous operation and compliance with company standards.</span></span></p><br><p><span><span>·</span></span><span><span>Diagnose and resolve hardware, software, network, and communication issues related to surveillance systems.</span></span></p><br><p><span><span>·</span></span><span><span>Configure IP cameras, network switches, fiber media converters, wireless bridges, and associated communication equipment.</span></span></p><br><p><span><span>·</span></span><span><span>Support the installation and commissioning of new cameras and surveillance systems on newly built and existing rigs.</span></span></p><br><p><span><span>·</span></span><span><span>Configure and maintain live streaming and remote access solutions for authorized users and management personnel.</span></span></p><br><p><span><span>·</span></span><span><span>Ensure all CCTV systems comply with SANAD, Saudi Aramco, and cybersecurity requirements.</span></span></p><br><p><span><span>·</span></span><span><span>Assist in investigations by retrieving, exporting, and preserving video footage when requested by management or HSE departments.</span></span></p><br><p><span><span>·</span></span><span><span>Provide technical support and user training regarding CCTV monitoring systems and video retrieval procedures.</span></span></p><br><p><span><span>·</span></span><span><span>Support integration of CCTV systems with other security and monitoring platforms where applicable.</span></span></p><br><p><span><span>·</span></span><span><span>Install, configure, maintain, and troubleshoot facility access control systems, including card readers, biometric readers, access control panels, door controllers, and electronic locking systems.</span></span></p><br><p><span><span><strong>Operational</strong></span><span><strong>(General):</strong></span></span></p><br><p><span><span>·</span></span><span><span>Provide assistance to SANAD business units on issues related to CCTV and surveillance systems.</span></span></p><br><p><span><span>·</span></span><span><span>Participate in routine inspections to ensure the highest safety and quality standards are maintained.</span></span></p><br><p><span><span>·</span></span><span><span>Comply with company HSE policies and procedures while working on drilling rigs and remote locations.</span></span></p><br><p><span><span>·</span></span><span><span>Support the organization during emergency situations and operational incidents when required.</span></span></p><br><p><span><span>·</span></span><span><span>Perform any maintenance activities assigned by management both onsite and remotely.</span></span></p><br><p><span><span>·</span></span><span><span>Remain up to date with the Company's business environment and the role's responsibilities to identify potential opportunities and challenges.</span></span></p><br><p><span><span>·</span></span><span><span>Contribute to the execution of departmental activities as required to ensure business continuity during the absence of team members.</span></span></p><br><br> <br> <span>Qualifications</span><br><span></span><p><span><span><strong><u>JOB</u></strong></span><span><strong><u>QUALIFICATIONS</u></strong></span><span><strong><u>AND</u></strong></span><span><strong><u>REQUIREMEN:</u></strong></span></span><span><b><span><strong>TS</strong></span></b></span></p><br><p><span><b><span><strong>Knowledge</strong></span><span><strong>and </strong></span><span><strong>Experience:</strong></span></b></span></p><br><p><span><span>Minimum</span><span>of</span><span>2–5</span><span>years</span><span>of</span><span>relevant</span><span>experience</span><span>in</span><span>CCTV,</span><span>surveillance,</span><span>networking,</span><span>and</span><span>security </span><span>systems.</span></span></p><br><p><span><b><span><strong>Education</strong></span><span><strong>and </strong></span><span><strong>Certifications:</strong></span></b></span></p><br><p><span><span>Diploma</span><span>or</span><span>Bachelor's</span><span>Degree</span><span>in</span><span>Electronics,</span><span>Information</span><span>Technology,</span><span>Telecommunications, Instrumentation, or related field.</span></span></p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<h3 >About the Role</h3>
<p >Aroma City Group is seeking a <strong >Pre-Sales Engineer ELV (Low Current, Networking & CCTV)</strong> to join their team. This full-time role involves translating client requirements into technical solutions and supporting the sales process with expert technical knowledge. The position requires 2-5 years of relevant experience.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Understand client requirements from RFP/RFQ/tender documents and translate them into technical solutions for networking, security, and CCTV systems.</li>
<li 0="" 6px;"="">Prepare Bill of Quantities (BOQ), technical compliance sheets, and system architecture/design drawings.</li>
<li >Select appropriate products and vendors, including structured cabling, switches, firewalls, access control, IP CCTV, and VMS, based on project scope and budget.</li>
<li >Conduct site surveys to assess technical feasibility and gather detailed requirements.</li>
<li >Prepare and deliver technical presentations, product demonstrations, and proof-of-concepts (POCs) to clients and consultants.</li>
<li >Coordinate with vendors/OEMs such as Cisco, Fortinet, Hikvision, Axis, Milestone, Genetec, and HID to obtain quotations, certifications, and technical support.</li>
<li >Respond to technical queries during tender clarification stages.</li>
<li >Support the sales team in preparing commercial and technical proposals within specified deadlines.</li>
<li >Ensure proposed solutions comply with project specifications, local regulations, and industry standards (*, NFPA, SIRA, TDRA, or relevant local authority requirements).</li>
<li >Maintain up-to-date knowledge of networking, cybersecurity, and CCTV/surveillance technologies and trends.</li>
<li >Handoff technical documentation to the project/implementation team upon order confirmation.</li>
</ul>
<h3 >Experience and Qualifications</h3>
<p >Candidates should possess 2-5 years of experience in a pre-sales engineering role, specifically within ELV systems, low current, networking, and CCTV. A strong technical background in these areas is essential for success in this position.</p>
<h3 >Technical Expertise</h3>
<p >The role requires expertise in various technical domains, including the ability to design and implement solutions involving structured cabling, network switches, firewalls, access control systems, and IP CCTV/VMS platforms. Familiarity with products from leading vendors such as Cisco, Fortinet, Hikvision, Axis, Milestone, Genetec, and HID is expected.</p>
<h3 >Compliance and Standards</h3>
<p >A thorough understanding of relevant industry standards and local regulations, including NFPA, SIRA, TDRA, and other applicable authority requirements, is necessary to ensure all proposed solutions meet compliance criteria.</p>
<h3 >Application Process</h3>
<p >Interested candidates are encouraged to apply for this full-time Pre-Sales Engineer ELV position at Aroma City Group.</p>
<p>We are seeking a skilled and reliable <strong>Network & CCTV Technician</strong> to join our team. The ideal candidate will be responsible for setting up and maintaining network cabling, surveillance systems, and computer workstations.</p><p>Key Responsibilities</p><ul><li><strong>Cable Installation & Trunking:</strong> Pulling, routing, terminating, and organizing network cables (Cat5e/Cat6) and power wiring neatly.</li><li><strong>CCTV Camera Installation & Configuration:</strong> Mounting indoor and outdoor cameras, connecting DVR/NVR systems, configuring IP settings, and enabling remote viewing on mobile/desktop.</li><li><strong>OS & Software Setup:</strong> Installing Windows operating systems, standard drivers, essential software packages, and system updates on desktop PCs and laptops.</li><li><strong>Network & Hardware Maintenance:</strong> Setting up routers, switches, and access points; troubleshooting hardware and network connection issues.</li></ul><p>Candidate Requirements</p><ul><li>Hands-on experience with CCTV installation, IP configuration, and network cabling.</li><li>Strong working knowledge of Windows OS installation and basic PC troubleshooting.</li><li>Ability to use installation tools safely and effectively.</li><li>Strong problem-solving skills and attention to detail.</li></ul><p>Contact Information</p>
<h3 >About Indra Group and the Role</h3>
<p >Indra Group is a leading defense company focused on developing cutting-edge technology solutions that enhance national and international security. We specialize in safeguarding critical infrastructure through reliable fire detection and integrated security systems. We are seeking a <strong >Fire & Security Systems Engineer</strong> to join our team in Jeddah, Makkah, Saudi Arabia, for a full-time position.</p> <h3 >Role Overview</h3>
<p >This role involves managing the operation and maintenance activities for fire and security systems within critical infrastructure environments. The engineer will be responsible for ensuring system reliability and supporting the seamless integration of various fire and security technologies to protect people and operations.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Perform operation and maintenance of Edwards EST3/EST4 fire alarm systems.</li>
<li >Execute preventive and corrective maintenance activities according to defined schedules.</li>
<li >Troubleshoot fire alarm loops, devices, and panel/system-level faults.</li>
<li >Maintain and support CCTV (IP-based systems), Access Control (Lenel/ATS), and Intrusion Detection Systems.</li>
<li >Monitor and investigate alarms from centralized systems.</li>
<li >Ensure proper integration between fire and security systems.</li>
<li >Support field teams (ML1) and coordinate with OEM/vendors (ML3).</li>
<li >Maintain accurate documentation, logs, and technical reports.</li>
</ul> <h3 >Qualifications and Experience</h3>
<ul >
<li >Bachelor's Degree in Electrical, Electronics, or Mechatronics Engineering.</li>
<li >Minimum of <strong >5 years of experience</strong> in fire and security systems.</li>
<li >Hands-on experience with <strong >Edwards EST3/EST4 systems is mandatory</strong>.</li>
<li >Experience with integrated security systems, including CCTV, Access Control Systems (ACS), and Intrusion Detection Systems (IDS), particularly in control room environments.</li>
</ul> <h3 >Technical Skills and Attributes</h3>
<ul >
<li >Strong understanding of system integration and alarm management.</li>
<li >Knowledge of TCP/IP networks, RS-485, and fiber optic systems.</li>
<li >Ability to work effectively in 24/7 critical operations environments.</li>
<li >Demonstrated strong troubleshooting and analytical skills.</li>
<li >Experience in railway, metro, or large infrastructure projects is beneficial.</li>
<li >Edwards (EST), NFPA, or Lenel certifications are considered an advantage.</li>
</ul> <h3 >Career at Indra Group</h3>
<p >Indra Group offers long-term projects within a leading defense company, providing stability and financial security to its more than 65,000 professionals. The role involves working in an international environment on projects with national and global impact. Employees benefit from direct and fluid communication with managers and colleagues in a collaborative and open setting. The position offers autonomy and responsibility, allowing for work organization within a framework of technical responsibility and growth. A tailored career plan is provided to support professional growth and development, alongside flexible compensation plans.</p>
<div dir="rtl"><h3 >نبذة عن الدور</h3>
<p >تعلن <strong >شركة زهران للصيانه والتشغيل</strong> عن حاجتها لتعيين <strong >مراقب كاميرات أمنية</strong> للعمل بدوام كامل في <strong >جازان</strong>. يهدف هذا الدور إلى ضمان الأمن والسلامة من خلال الإشراف الفعال على أنظمة المراقبة الأمنية والاستجابة السريعة لأي حوادث طارئة. يتطلب الدور خبرة تتراوح بين 0 إلى 1 سنة في مجال ذي صلة.</p> <h3 >المسؤوليات الأساسية</h3>
<p >يتولى مراقب الكاميرات الأمنية مسؤولية الإشراف الشامل على عمليات المراقبة الأمنية عبر الكاميرات، وتشغيل وصيانة أنظمة المراقبة المتكاملة. يشمل الدور أيضاً التعامل الفوري مع حالات الطوارئ الأمنية والاستجابة لها على مدار الساعة لضمان استمرارية الأمن.</p> <h3 >المهام والواجبات</h3>
<ul >
<li >الإشراف على عمليات كاميرات المراقبة، والتعامل مع حالات الإنذار وطوارئ الحرائق والتحقيق فيها، وضمان الاستجابة لتلك الحالات على مدار الساعة.</li>
<li >تشغيل أنظمة الإنذار وكاميرات المراقبة ومراقبتها وصيانتها بشكل دوري.</li>
<li >تنزيل التسجيلات وإدارتها لاستخدامها في التحقيقات المستقبلية، مع ضمان الامتثال لقواعد ولوائح خصوصية البيانات.</li>
<li >التحقيق في الحالات الطارئة وانتهاكات السياسات والإجراءات الأمنية المعتمدة.</li>
<li >اتباع السياسات والإجراءات التي تتوافق مع القوانين واللوائح الأمنية، وإبلاغ الإدارة بالمشكلات عند حدوثها.</li>
<li >رفع التقارير المتعلقة بالأسباب والنتائج للإدارة، وتقديم التوصيات اللازمة لمسار العمل.</li>
</ul> <h3 >متطلبات الوظيفة</h3>
<ul >
<li >خبرة عملية تتراوح بين 0 إلى 1 سنة في مجال مراقبة الكاميرات الأمنية أو مجال ذي صلة.</li>
</ul> <h3 >طبيعة العمل</h3>
<p >تتطلب هذه الوظيفة العمل بدوام كامل في مدينة <strong >جازان</strong>. يشمل الدور مسؤولية الاستجابة لحالات الطوارئ الأمنية على مدار الساعة، مما يستدعي المرونة والجاهزية للتعامل مع المواقف المختلفة في أي وقت.</p> <h3 >للتقديم</h3>
<p >ندعو المهتمين الذين يستوفون المتطلبات المذكورة أعلاه إلى تقديم طلباتهم.</p></div>
<div dir="rtl"><h3 >نبذة عن الدور</h3>
<p >تبحث مؤسسة اسرار التسويق الامنية عن <strong >مراقب كاميرات أمنية</strong> للانضمام إلى فريقها في جدة، مكة المكرمة. يركز هذا الدور على الإشراف الفعال على عمليات المراقبة الأمنية، وتشغيل أنظمة المراقبة، والاستجابة السريعة لحالات الطوارئ الأمنية لضمان بيئة آمنة ومحمية على مدار الساعة.</p> <h3 >المهام والمسؤوليات الرئيسية</h3>
<ul >
<li >الإشراف المستمر على عمليات كاميرات المراقبة الأمنية لضمان الأداء الأمثل.</li>
<li >تشغيل ومراقبة وصيانة أنظمة الإنذار وكاميرات المراقبة بشكل فعال.</li>
<li >التعامل مع حالات الإنذار وطوارئ الحرائق والتحقيق فيها، وضمان الاستجابة الفورية على مدار الساعة.</li>
<li >تنزيل وإدارة التسجيلات الأمنية لاستخدامها في التحقيقات المستقبلية.</li>
<li >ضمان الامتثال التام لقواعد ولوائح خصوصية البيانات المعمول بها.</li>
<li >التحقيق في الحالات الطارئة وانتهاكات السياسات والإجراءات الأمنية المحددة.</li>
<li >اتباع السياسات والإجراءات الأمنية التي تتوافق مع القوانين واللوائح، وإبلاغ الإدارة بالمشكلات عند حدوثها.</li>
<li >رفع التقارير الدورية للإدارة حول الأسباب والنتائج المتعلقة بالحوادث الأمنية، وتقديم التوصيات اللازمة لمسار العمل.</li>
</ul> <h3 >المؤهلات والخبرات المطلوبة</h3>
<ul >
<li >خبرة عملية تتراوح بين <strong >سنتين إلى خمس سنوات</strong> في مجال مراقبة الكاميرات الأمنية أو مجال ذي صلة.</li>
<li >القدرة على تشغيل أنظمة المراقبة الأمنية والتعامل معها بكفاءة.</li>
<li >فهم جيد لبروتوكولات وإجراءات الاستجابة لحالات الطوارئ الأمنية.</li>
<li >الالتزام بمعايير خصوصية البيانات واللوائح الأمنية.</li>
</ul> <h3 >المهارات الأساسية</h3>
<ul >
<li >دقة الملاحظة والاهتمام بالتفاصيل.</li>
<li >مهارات ممتازة في حل المشكلات واتخاذ القرار السريع تحت الضغط.</li>
<li >القدرة على التواصل بوضوح وفعالية، كتابياً وشفوياً.</li>
<li >القدرة على العمل ضمن فريق والتعاون مع الأقسام الأخرى.</li>
<li >الالتزام بالسياسات والإجراءات الأمنية الصارمة.</li>
</ul> <h3 >بيئة العمل</h3>
<p >هذا الدور هو وظيفة <strong >بدوام كامل</strong> ويقع في <strong >جدة، مكة المكرمة</strong>. يتطلب الدور الاستعداد للتعامل مع حالات الطوارئ والاستجابة لها على مدار الساعة لضمان استمرارية الأمن.</p> <h3 >كيفية التقديم</h3>
<p >ندعو المهتمين والذين يستوفون المتطلبات المذكورة أعلاه إلى تقديم طلباتهم. سيتم التواصل مع المرشحين المؤهلين لمتابعة عملية التوظيف.</p></div>
<div dir="rtl"><h3 >نبذة عن الوظيفة</h3>
<p >تبحث <strong >شركة زهران للصيانه والتشغيل</strong> عن <strong >مراقب كاميرات أمنية</strong> للانضمام إلى فريقها في مدينة <strong >جازان</strong>. يمثل هذا الدور بدوام كامل حجر الزاوية في الحفاظ على الأمن والسلامة، حيث يتولى شاغل الوظيفة الإشراف الفعال على عمليات كاميرات المراقبة الأمنية وتشغيل أنظمة المراقبة، بالإضافة إلى التعامل مع حالات الطوارئ الأمنية والاستجابة لها على مدار الساعة لضمان بيئة عمل آمنة ومحمية.</p> <h3 >المهام والمسؤوليات الرئيسية</h3>
<ul >
<li >الإشراف المباشر على عمليات كاميرات المراقبة الأمنية والتعامل مع حالات الإنذار وطوارئ الحرائق والتحقيق فيها، مع ضمان الاستجابة الفورية والفعالة على مدار الساعة.</li>
<li >تشغيل أنظمة الإنذار وكاميرات المراقبة ومراقبتها وصيانتها بشكل دوري لضمان كفاءتها التشغيلية.</li>
<li >تنزيل وإدارة التسجيلات الأمنية وحفظها لاستخدامها في التحقيقات المستقبلية، مع ضمان الامتثال التام لقواعد ولوائح خصوصية البيانات.</li>
<li >التحقيق في الحالات الطارئة وأي انتهاكات للسياسات والإجراءات الأمنية المعمول بها.</li>
<li >اتباع وتطبيق السياسات والإجراءات الأمنية التي تتوافق مع القوانين واللوائح المعمول بها، وإبلاغ الإدارة العليا بأي مشكلات أو حوادث فور حدوثها.</li>
<li >إعداد ورفع التقارير الدورية للإدارة حول أسباب ونتائج الحوادث الأمنية، وتقديم التوصيات اللازمة لمسار العمل المستقبلي.</li>
</ul> <h3 >المؤهلات والخبرات المطلوبة</h3>
<ul >
<li >خبرة عملية تتراوح بين <strong >0 إلى 1 سنة</strong> في مجال ذي صلة بمراقبة الأنظمة الأمنية أو تشغيلها.</li>
</ul> <h3 >بيئة العمل</h3>
<p >هذه الوظيفة بدوام كامل ومقرها في مدينة <strong >جازان</strong>، وتتطلب التزامًا بالعمل على مدار الساعة للتعامل مع حالات الطوارئ الأمنية وضمان الاستجابة الفورية.</p> <h3 >عن شركة زهران للصيانه والتشغيل</h3>
<p >تُعد <strong >شركة زهران للصيانه والتشغيل</strong> من الشركات الرائدة في تقديم خدمات الصيانة والتشغيل المتكاملة. تلتزم الشركة بتوفير بيئات عمل آمنة وفعالة لعملائها، وتسعى دائمًا لتعزيز فرق عملها بكفاءات تسهم في تحقيق أعلى معايير الجودة والأمن في جميع عملياتها.</p> <h3 >تقديم الطلبات</h3>
<p >ندعو المهتمين الذين يستوفون المتطلبات المذكورة أعلاه إلى تقديم طلباتهم للانضمام إلى فريق عملنا في جازان.</p></div>
Company Overview:<br>Dar, the founding member of the Sidara group, is an international multidisciplinary consulting organization specializing in engineering, architecture, planning, environment, project management, facilities management, and economics. Sidara operates in 60 countries with 20,500 professionals, Dar connects people, places, and communities through innovative solutions to the world's most complex challenges. We deliver projects from inception through completion, embracing challenges to empower communities worldwide. Learn more at www.dar.com.<br>Our Vision and Values:<br>We aspire to be the chosen home of those with a gift for crafting solutions that empower people and an unwavering passion for learning and innovation. Our core values shape our culture and guide our decision-making. We are committed to:<br>Excellence Responsibility Empowerment Connectivity Courage<br>Role Overview:<br>Responsible for managing and supervising ITS systems’ design, installation, integration, and commissioning within road and infrastructure projects.<br>Responsibilities:<br>Review ITS design drawings, interface diagrams, and system architecture. Oversee installation and testing of ITS components (CCTV, VMS, Traffic Control, Sensors, Communication Networks). Ensure system integration between ITS, traffic management centers, and related infrastructure. Coordinate with road, electrical, and telecom disciplines to ensure smooth implementation. Verify compliance with client specifications and international standards. Manage contractor submissions, FAT/SAT procedures, and as-built documentation. Support client and PMC team during handover and operational readiness stages.<br>Qualifications:<br>Bachelor’s degree in Electrical, Electronics, or Communication Engineering.15 years’ experience in ITS design, supervision, and integration for highways or smart city projects. Knowledge of international ITS standards and communication protocols. Experience with RCRC or MOT ITS systems is a plus.
Project Overview:This prestigious heritage project in Riyadh is part of Saudi Arabia’s Vision 2030 initiative and targets Gold LEED certification. The development includes Construction of Public Realm around project of mixed-use buildings, academies, a traditional Najdi-style local mosque, a digital art museum, and a unique mud-brick cinema with underground parking. <br>Job Summary:The ELV Engineer shall be responsible for review, coordination, installation supervision, testing, commissioning, and handover of Extra Low Voltage (ELV) systems across the project assets, including commercial offices, residential towers, retail spaces, conference facilities, entertainment venues, public areas, and smart building environment.<br>The role ensures that all ELV systems meet project specifications, client requirements, industry standards, and operational needs while coordinating closely with architects, consultants, MEP teams, ICT/AV contractors, and end users. Key responsibilities include reviewing shop drawings, conducting site visits, and resolving construction issues, working closely with the Construction Supervision Consultant (CSC) team of over 80 site professionals. As discipline Specialist, you will ensure the project meet the highest standards of quality, sustainability, and design integrity. This role requires a strategic leader with the expertise to execute a vision, manage resources, and deliver outstanding results within set timelines and budgets.<br>Key Responsibilities:Review ELV system shop drawings, materials and other submittals to ensure compliance with Design intent and technical specifications. Coordinate ELV requirements (CCTV, access control, fire alarm, BMS, structured cabling, PA/VA, intercom) with architects, interior designers, MEP, ICT, and AV disciplines. Coordinate ELV installations with construction schedules Interface with consultants, contractors, vendors, and client representatives Resolve site coordination issues and clashes Identify installation errors or equipment deficiencies, issue site instructions or snag lists, and verify contractor rectification Monitor ELV contractor installation activities. Conduct inspections and quality audits. Review O&M manuals and as-built documentation. Support project handover and warranty activities. Participate in project closeout documentation and approvals Ensure compliance with project quality standards Enforce quality standards and safety regulations throughout the construction process. Provide guidance and support to engineering teams and junior engineers. Conducting regular site visits to monitor progress, identify issues, and ensure compliance with the design. Coordinating with Client, PMC, contractors, other construction professionals (e.g., architects, engineers), and the design team. Identifying and resolving any construction issues or discrepancies that arise during the project. Providing regular progress reports to project managers and other stakeholders. <br>Key Qualifications:Bachelor's degree in Electrical Engineering, Electronics, or Telecommunication Engineering. An advanced degree in a relevant discipline is preferred. Minimum 10 years of relevant experience in construction supervision, or project management. Proven experience in the design, implementation, and management of ELV systems for Residential, Hospitality, and Museums projects, preferably in the Middle East region. Certifications from industry authorities such as BICSI (e.g., RCDD) or NICET are highly desired to validate expertise SCE membership. Excellent understanding of local and international codes, guidelines, and regulatory requirements related to ELV systems. Strong understanding of ELV systems principles and construction practices. Experience with construction supervision, including reviewing shop drawings, conducting site visits, and resolving issues. Key Technical Skills: ELV system design review; Commissioning and testing; CCTV and access control systems; Fire alarm and public address systems; Structured cabling and networked systems; Building Management Systems (BMS) integration; AV/ICT coordination; Smart building integration Additional Skills: Knowledge/ hands on experience in BIM, Navis works will be added advantage. Familiarity with relevant industry standards and best practices. Soft Skills: Exceptional communication and interpersonal skills, with a collaborative mindset. Problem-solving acumen with the ability to handle complex challenges and make informed decisions quickly. Strong organizational abilities, ensuring all aspects of the ELV works are meticulously planned and executed.<br>Expected Joining time:2 weeks
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>we are seeking a skilled and experienced CCTV Technician to join our technical team. The ideal candidate must have hands-on experience in CCTV systems, access control and time attendance systems, structured cabling, network cabinets, and system testing and commissioning.</p><p><br></p><p><b>Key Responsibilities:</b></p><ul><li>Install, terminate, test, configure, and troubleshoot IP CCTV systems, including cameras, NVRs, switches, and related equipment.</li><li>Install and program access control and time attendance systems, including controllers, card readers, biometric devices, door locks, exit buttons, and associated cabling.</li><li>Perform structured cabling works, including pulling, dressing, labeling, terminating, and testing Cat6/Cat6A cables.</li><li>Install and organize network cabinets, racks, patch panels, switches, PDUs, and related accessories.</li><li>Perform cable testing, cabinet inspection, fault diagnosis, and corrective works.</li><li>Configure basic network settings for CCTV, access control, and other ELV devices.</li><li>Carry out system testing, commissioning, and final handover to the client.</li><li>Prepare test results, labeling records, and basic handover documentation.</li><li>Follow approved drawings, technical specifications, safety procedures, and quality standards.</li><li>Support the installation and troubleshooting of other low-current systems when required.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><br></p><p><b>Requirements:</b></p><ul><li>Minimum <b>[3] years of practical experience</b> in low-current systems.</li><li>Proven hands-on experience in CCTV, access control, time attendance, and structured cabling systems.</li><li>Good knowledge of IP addressing, network switches, NVR configuration, and basic network troubleshooting.</li><li>Ability to terminate and test network cables using professional testing tools.</li><li>Experience in rack installation, patch panels, cable management, and cabinet organization.</li><li>Ability to read technical drawings and follow project requirements.</li><li>Valid driving licence is mandatory.</li><li>Must be able to work independently and at different project sites.</li><li>Good troubleshooting and problem-solving skills.</li><li>Transferable Iqama and immediate availability are preferred</li><li>Preference will be given to candidates who hold relevant technical training certificates issued by the original equipment manufacturers </li></ul><p><br></p></div>
Security Systems Lead — Airport O&M (24/7 Operations) <br>Language: Arabic (native/fluent) + English — mandatory Technical Ownership — Covered Systems<br>-Requirements• Bachelor's in Electrical/Electronics/Computer Engineering or equivalent• 6+ years in electronic security systems, with 2+ in a lead role — airport, critical infrastructure, orgovernment environment preferred• OEM certifications on at least two of: Milestone, Genetec, Lenel, Ipsotek• Networking certification (CCNA or above) — mandatory• Fluent Arabic and English, written and spoken• Eligible for Saudi government security clearance and airport restricted-area access <br>Own the health, availability, and performance of the full electronic security estate:• Milestone XProtect — VMS architecture, recording servers, failover, storage retention, Smart Client/Management Client configuration- **Genetec Security Center** — unified VMS/ACS, Omnicast and Synergis modules, federation,licensing and SMA management- **Lenel OnGuard** — access control, cardholder database, badge design, alarm monitoring,panel/reader configuration, credential lifecycle<br>- **Ipsotek VISuite** — video analytics rules, scenario tuning, false-alarm reduction,tripwire/intrusion/crowd detection calibration- Manage system integration points between VMS, ACS, analytics, intrusion, intercom, and the airportcommand centre- Own camera/reader/panel asset register, firmware baselines, and OEM patch/upgrade planning<br>Network & Infrastructure• Design, maintain, and troubleshoot the security network: VLAN segmentation, multicast for videostreams, QoS, bandwidth and storage sizing• Manage switches, fibre backbone, PoE budgets, IP addressing schemes, and network redundancyfor security traffic• Perform packet-level fault diagnosis (Wireshark, port mirroring) for stream loss, latency, andcamera dropout issues• Coordinate with airport IT/ICT on cybersecurity hardening: certificate management, credentialpolicy, port lockdown, network access control, and OT/IT segregation• Maintain server/VM infrastructure, storage arrays, backup and disaster recovery for securityapplications<br>**Team Leadership**• Lead a team of security systems engineers and technicians across a 24/7 shift roster• Set shift priorities, assign call-outs, review workmanship quality, and enforce handover discipline• Build team competency through structured OEM training and certification (Milestone MCDE,Genetec, Lenel, Ipsotek)• Act as final technical escalation point for all security system faults; own root-cause analysis**Operations & Maintenance**• Deliver PPM to schedule: camera cleaning/focus, reader testing, panel battery checks, serverhealth, storage validation, database maintenance• Manage corrective maintenance within SLA response and resolution windows• Maintain critical spares (cameras, readers, controllers, servers, licences) and RMA cycles with OEMs• Own change control: no configuration change to a live security system without approved MOC,tested rollback, and updated documentation<br>**Government & Authority Interface (Arabic-critical)**• Primary Arabic-language technical interface with **Jawazat (GDP)** for passport-control areacameras, e-gate integration, and border-control system dependencies• Interface with **MOI** and airport security on CCTV footage requests, evidence export chain ofcustody, incident review, and data-handling compliance• Coordinate with **RSAF** for security systems inside military-controlled zones: access approvals,escort arrangements, and restricted-area work permits• Translate and present technical findings, incident reports, and system briefings in Arabic toauthority representatives and client leadership• Manage personnel security clearances, badging, and restricted-area work permits for the securityteam<br>**KPIs & Quality**• Maintain camera-online percentage, recording integrity, and retention compliance at or abovecontractual targets• Track access-control system availability, door/reader fault rates, and alarm response times• Reduce analytics false-alarm rate through continuous rule tuning• Report weekly/monthly on system availability, fault trends, MTTR, and PPM completion• Support audits by producing evidence of footage retention, access logs, and change history<br>**HSE & Documentation**• Enforce permit-to-work, working-at-height, and electrical safety procedures during camera andpanel works• Maintain as-built drawings, camera schedules, IP/port matrices, rack layouts, and systemarchitecture documents• Produce incident reports and post-incident technical investigations
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are hiring Technical Support Engineers for CCTV & video cloud platform. Fresh graduates with related majors are welcome with full training. Core work covers on-site inspection, fault troubleshooting, system commissioning and client technical service. Candidates with passion for network & security technology are preferred, stable career growth and complete welfare package provided.</p><p><br></p><p>Job Responsibilities</p><p> </p><p>1. Communicate and confirm functional requirements with customers, sort out demand details, clarify acceptance standards. Translate customer demands into executable technical schemes, coordinate internal R&D and implementation teams.</p><p>2. Complete deployment, commissioning and go-live for new projects, including IP planning, recording configuration, access permission setup, cloud device registration, storage tuning and platform parameter optimization; assist clients with project acceptance and trial operation support.</p><p>3. Troubleshoot faults of CCTV cameras, NVR, video management platforms, video cloud platforms and security network via remote access or on-site visits; resolve intermediate issues escalated from L1 support and complete work order closure.</p><p>4. Provide technical training and after-sales consultation for client staff, covering live view, playback , account management and basic self-inspection of failures.</p><p>5. Fill in maintenance tickets, inspection reports and fault logs; sort out equipment inventory, network topology and standard operation procedures; accumulate typical cases and FAQs for internal knowledge base.</p><p>6. Coordinate internally with R&D and procurement teams to report product bugs and hardware defects; communicate progress and system operation status with client contacts; collaborate with manufacturer engineers to resolve complex technical issues.</p><p>7. Conduct regular on-site equipment inspections, online rate checks and storage space cleanup; provide emergency standby service for major events and holidays; implement equipment replacement, system upgrades and patch deployment.</p><p>8. Work location: Riyadh. Fluent proficiency in both Arabic and English</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Fresh Graduate</p><p>1. College diploma or above, major in Computer Science, Network Engineering, Telecommunication, Electronic Information, Weak Current Engineering or Automation;</p><p>2. Strong interest in security monitoring, network infrastructure, cloud platform and IT operation & maintenance technologies; self-motivated to learn new skills and develop long-term career in technical field;</p><p>3. Solid basic knowledge of TCP/IP protocol, IP addressing, LAN and switches; proficient in Windows operation; familiarity with basic Linux commands is a plus;</p><p>4. Preferred experience: hands-on practice with Hikvision, Dahua, Uniview cameras, NVR and POE switches; campus lab maintenance or personal server deployment experience;</p><p>5. Clear logical thinking with strong problem-solving ability and hands-on skills; patient communication, good service awareness, careful and responsible working attitude;</p><p>6. Able to work on-site at project locations, take short business trips and participate in shift-based emergency on-call; willing to receive mentor training and grow from L1 to independent L2 support step by step.</p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p># Technical Support Engineer Job Description</p><p> </p><p>We are hiring Technical Support Engineers for CCTV & video cloud platform. Fresh graduates with related majors are welcome with full training. Core work covers on-site inspection, fault troubleshooting, system commissioning and client technical service. Candidates with passion for network & security technology are preferred, stable career growth and complete welfare package provided.</p><p> </p><p>## Job Responsibilities</p><p> </p><p>1. Communicate and confirm functional requirements with customers, sort out demand details, clarify acceptance standards. Translate customer demands into executable technical schemes, coordinate internal R&D and implementation teams.</p><p>2. Complete deployment, commissioning and go-live for new projects, including IP planning, recording configuration, access permission setup, cloud device registration, storage tuning and platform parameter optimization; assist clients with project acceptance and trial operation support.</p><p>3. Troubleshoot faults of CCTV cameras, NVR, video management platforms, video cloud platforms and security network via remote access or on-site visits; resolve intermediate issues escalated from L1 support and complete work order closure.</p><p>4. Provide technical training and after-sales consultation for client staff, covering live view, playback , account management and basic self-inspection of failures.</p><p>5. Fill in maintenance tickets, inspection reports and fault logs; sort out equipment inventory, network topology and standard operation procedures; accumulate typical cases and FAQs for internal knowledge base.</p><p>6. Coordinate internally with R&D and procurement teams to report product bugs and hardware defects; communicate progress and system operation status with client contacts; collaborate with manufacturer engineers to resolve complex technical issues.</p><p>7. Conduct regular on-site equipment inspections, online rate checks and storage space cleanup; provide emergency standby service for major events and holidays; implement equipment replacement, system upgrades and patch deployment.</p><p>8. Work location: Riyadh. Fluent proficiency in both Arabic and English</p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>1. College diploma or above in IT/telecommunication/weak current fields, with 1+ years experience in security video, IT system or cloud platform technical support;</p><p>2. Full proficiency in end-to-end CCTV system troubleshooting: cameras, NVR, storage, POE security network, local video platform and video cloud;</p><p>3. Skilled in basic Linux operation, log analysis and network configuration (VLAN, port setup, routing); capable of solving mass device offline, abnormal bitrate, cloud playback failure and other medium-level faults independently;</p><p>4. Capable of independent on-site implementation, system commissioning, client acceptance and training; able to deliver formal technical documents, inspection reports and technical schemes;</p><p>5. Excellent communication and coordination skills to liaise with senior client representatives and drive issue resolution; able to withstand pressure from frequent business trips and night emergency support;</p><p>6. Certifications such as HCIA, Security System Engineer or Low Voltage Electrician Certificate are preferred; candidates with experience in large industrial parks, government projects.</p></div>