Cctv Jobs - Jeddah Saudi

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Group, Conference and Events (GCE) Sales Manager, you’re not just driving revenue by leading strategic GCE sales efforts – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Drive GCE revenue: Maximize group, conference, and event sales opportunities through proactive selling strategies and strong conversion of customer inquiries Optimize business performance: Review business plans, identify revenue gaps, and implement initiatives to fill capacity and meet commercial targets Lead sales strategy execution: Align departmental activity with the hotel’s selling strategy, ensuring compliance and adaptability to market conditions Stay ahead of the competition: Monitor local market trends and competitor activity to inform sales tactics and strengthen the hotel’s competitive positioning Ensure process accuracy: Conduct regular spot checks on bookings to support audit readiness and high-quality execution across systems and procedures Promote the hotel: Organize and participate in promotional activities to increase visibility and drive GCE business Inspire and develop the team: Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Company Description Hams. AI is an AI company focused on helping organizations operate more efficiently at scale by automating and enhancing customer interactions. Organizations use Hams. AI to manage high volumes of customer communication, maintain consistent service quality, and reduce wait times, easing pressure on service and support teams. The platform also streamlines internal processes by reducing manual operational work, accelerating execution, and minimizing reliance on repetitive tasks. Built for real production environments, Hams. AI serves enterprises and government entities that require reliability, control, and measurable outcomes. Its solutions integrate into existing systems and workflows, enabling practical, real-world adoption of AI-driven operations.<br>Role Description This is a full-time, on-site Senior Frontend Developer role based in Riyadh. The Senior Frontend Developer will design, build, and maintain user-facing interfaces for Hams. AI’s platform, ensuring responsive, accessible, and performant experiences across devices. The role includes collaborating closely with product managers, UX/UI designers, and backend engineers to translate requirements into clean, modern, and scalable frontend solutions. Daily responsibilities involve implementing new features, optimizing existing components, improving page load times, and ensuring consistent behavior across browsers. The Senior Frontend Developer will also participate in code reviews, contribute to frontend architecture decisions, maintain documentation, and help mentor other developers on best practices in frontend engineering.<br>Qualifications- 3+ years of professional experience building production frontend applications, ideally including Saa S, dashboards, or complex data-heavy interfaces.- High attention to detail, ownership mentality, and comfort managing multiple concurrent work streams.- Strong hands-on expertise with React and Next.js, plus solid Type Script and modern Java Script fundamentals.- Experience with state management (e.g., Redux, Zustand, React Query/Tan Stack Query, Context API) and component architecture at scale.- Strong understanding of REST/Graph QL API integration, and comfort working with real-time data (websockets, SSE, polling).- Experience with modern CSS approaches (Tailwind, CSS-in-JS, or design system tooling) and building responsive, accessible UI.- Familiarity with testing practices (unit, integration, and/or E2E testing) and CI/CD workflows.- Ability to work with visual/canvas-based UI libraries (e.g., React Flow or similar) is a strong plus, given our flow-builder and agent-canvas products.- Strong communication skills and ability to collaborate directly with product, design, and backend teams in a fast-moving environment.- Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience).<br>Why Join Us? At Hams. AI, you’ll build the interfaces that power real AI automation for large enterprises across the region. You’ll work on hard, data-rich UI problems, have real ownership over architecture and product decisions, and see your work go live in production environments used by thousands of customers.<br>Apply here: https://form.asana.com/?k=wsj Sd4Obd8NZSyk JEnd GLQ&d=1210838775195077

Company Description<br><br>The FAENA Movement is a journey of art, culture, and community. Rooted in the soulful traditions of the South and elevated by imaginative design, our culture celebrates authentic hospitality and transformative experiences. We create spaces where dreams are brought to life—through bold ideas, meaningful collaboration, and a deep sense of purpose.<br><br>As we continue our expansion into the Kingdom of Saudi Arabia, FAENA The Red Sea will mark a new chapter—visionary in spirit, exceptional in execution. We’re building more than a hotel; we’re shaping a world of beauty, wonder, and connection. If you’re driven by creativity, excellence, and a desire to be part of something extraordinary, we invite you to help bring this vision to life.<br><br>Job Description<br><br>Supervise and coordinate the daily activities of the Engineering team. Assign maintenance tasks and monitor their completion to ensure quality and timely execution. Conduct regular inspections of guest areas, back-of-house areas, plant rooms, equipment, and hotel facilities. Ensure preventive maintenance programs are carried out according to established schedules. Respond promptly to maintenance requests, operational issues, and emergency situations. Troubleshoot technical problems and support the team in identifying effective solutions. Monitor the condition and operation of mechanical, electrical, plumbing, HVAC, and other building systems. Ensure all engineering work is performed in accordance with safety procedures, hotel standards, and applicable regulations. Maintain accurate records of maintenance activities, inspections, repairs, and equipment servicing. Monitor tools, equipment, spare parts, and engineering supplies and report replenishment requirements when necessary. Coordinate with contractors and external service providers when required and monitor the quality of completed work. Support energy conservation and sustainability initiatives within the Engineering department. Ensure workshops, plant rooms, and engineering areas are maintained in a clean, safe, and organized condition. Communicate effectively with other departments regarding maintenance requirements and operational priorities. Support the training and development of Engineering team members and ensure proper working procedures are followed. Assist Engineering management with departmental projects, inspections, reporting, and operational requirements. Perform other duties as assigned by Engineering management.<br><br>Qualifications<br><br>Diploma or technical qualification in Engineering, Electrical, Mechanical, HVAC, or a related technical field. Previous experience in Engineering or Maintenance within the hospitality industry or a similar environment. Previous supervisory or team-leading experience is preferred. Good knowledge of hotel building systems, preventive maintenance, and general maintenance practices. Understanding of health, safety, and engineering standards and procedures. Ability to diagnose technical issues and coordinate appropriate corrective action. Ability to work flexible hours, including weekends, holidays, and shifts, as required by hotel operations.<br><br>Additional Information<br><br>Skills<br><br>Strong technical and troubleshooting skills. Good leadership and team supervision skills. Strong attention to detail and quality. Good organizational and planning skills. Effective communication and coordination skills. Problem-solving and decision-making abilities. Ability to prioritize multiple maintenance requirements. Good time management skills. Strong safety awareness. Ability to work effectively under pressure and respond to operational emergencies. Good documentation and reporting skills. Teamwork and collaboration with other hotel departments.

Objective:Responsible for leading business development and sales of integrated Building Technology solutions across Saudi Arabia, including Extra-Low Voltage (ELV) and Building Automation System (BAS) solutions. The role identifies new projects, develops client and stakeholder relationships, manages the sales pipeline, coordinates technical and commercial proposals, negotiates contracts, and achieves assigned revenue and profitability targets.<br>Key Responsibilities:1-Sales Strategy and Business Development:Develop and execute sales strategies to achieve or exceed the Building Technology Department’s assigned revenue, profitability, and sales targets. Identify and pursue new business opportunities with consultants, contractors, system integrators, developers, government entities, and enterprise clients. Promote and sell integrated ELV and BAS solutions for commercial, industrial, healthcare, hospitality, education, transportation, and government projects. Build & maintain long-term professional relationships with key stakeholders, consultants and decision-makers. Monitor market trends, competitor activities, customer requirements, and emerging technologies within the ELV industry.2- Proposals and Solution Coordination:Review project specifications, drawings, BOQs, and tender documents to develop technically compliant and commercially competitive proposals. Conduct client meetings, technical presentations, and solution demonstrations. Coordinate with pre-sales, engineering, procurement, and project teams to develop customized solutions. Prepare technical and commercial quotations, tender submissions, and project cost estimates.3- Sales Closure, Forecasting & Project Handover Support:Lead commercial negotiations, address customer requirements, & successfully close high value projects. Maintain an active sales pipeline & provide accurate sales forecasts using CRM system. Support project-execution teams during technical clarifications and customer handover when required. Participate in customer and project handovers to ensure that the agreed scope, commercial terms, and technical requirements are clearly communicated.<br>Educational Qualifications:Bachelor’s degree in Electrical Engineering, Electronics Engineering, Computer Engineering, Telecommunications Engineering, or a related discipline.<br>Recommended Experience:10–15 years of proven experience in the technical sales of ELV & building automation solutions within KSA. Proven experience with Solutions Selling in complex environment including (Enterprise, Government, General Contractors & Commercial Real Estate) with Building Management, Security, Networking (Active & Passive) & other low ELV Solutions. Strong knowledge of the Saudi market requirements, consultants, contractors, key stakeholders, and procurement processes. Demonstrated success in securing medium- and large-scale ELV projects.<br>Skills and Competencies:Strong knowledge of the ELV project lifecycle, including design, estimation, tendering, execution, and commissioning. Ability to interpret technical drawings, specifications, BOQs, tender documents, and other project documentation. Strong commercial awareness with the ability to develop competitive proposals, and pricing strategies. Excellent negotiation, presentation, communication, and customer relationship management skills. Strong understanding of Building Management and Building Automation Systems. Strong business acumen, results orientation, and commitment to achieving sales targets. Strong planning, pipeline-management, forecasting, and opportunity-prioritization skills. Fluency in English is required; Arabic language proficiency is an advantage. Willingness and ability to travel across Saudi Arabia.<br>Job Remarks:Preferred Language: Arabic, English Job Country : Riyadh, KSADuty Shift / Timings : One Shift / 8:00 am - 4:00 pm

About Us:Intellect Design Arena Ltd is a global leader in enterprise-grade financial technology, providing cloud-native, composable, and intelligent platforms to progressive financial institutions worldwide. Operating extensively across the Middle East with an established and rapidly growing presence in the region's premier financial hubs, we empower leading Islamic, regional, and tier-one institutions Driven by design thinking and first principles, our flagship architectures—including e MACH.ai, Purple Fabric, and i Turmeric—enable rapid modular adoption and intelligent, high-efficiency workflows tailored to the evolving digital and regulatory needs of Middle Eastern banking. At Intellect, we blend deep domain expertise with cutting-edge tech to drive digital transformation, operational efficiency, and sustainable growth for the future of regional finance. Join us to build the next generation of global fintech<br>Job Summary At Intellect Design Arena, our commitment to Saudi Arabia goes beyond technology. Operating from Kingdom Tower, Riyadh, we are deeply invested in growing local capability and developing Saudi National Talent to shape the future of banking in alignment with Saudi Vision 2030.<br>To lead this mission, we are seeking a Head of Technical Delivery (20+ years of product implementation experience in the BFSI domain).<br>Job Responsibilities Head Banking transformation programs, including core/transaction banking modernization, process reengineering, and digital initiatives. Define program scope, objectives, and deliverables in alignment with organizational goals.<br>Strategic Planning and execution:Develop and execute comprehensive program roadmaps and strategies. Ensure alignment with business priorities, regulatory requirements, and customer needs. Monitor and report on program progress, risks, and outcomes to stakeholders.<br>Stakeholder Management:Collaborate with executive leadership, product teams, technology partners, and external vendors. Build strong relationships with clients, regulators, and other key stakeholders.<br>Risk Management:Identify, assess, and mitigate risks throughout the program lifecycle. Ensure compliance with regulatory and security standards during transformation initiatives.<br>Team Leadership and Mentoring:Lead cross-functional teams, including internal and external resources, to deliver program goals. Foster a culture of innovation, collaboration, and continuous improvement. Mentor junior program managers and other team members.<br>Qualifications MBA or equivalent advanced degree. Certifications such as PMP or equivalent.<br>Required Skills Minimum of 20+ years of professional experience with a strong focus on Core /Transaction Banking . Experience managing multiple product implementations, including handling complex stakeholder landscapes.<br>Preferred Skills Domain Expertise:Deep understanding of Core/Transaction Banking Familiarity with regulatory requirements and emerging trends in financial services.<br>Program Management Skills:Expertise in program governance, stakeholder management, and risk mitigation. Strong analytical, problem-solving, and decision-making skills.<br>Technical Proficiency:Knowledge of modern Core/Transaction Banking platforms and technologies, including cloud-based systems, APIs, and AI-driven solutions. Familiarity with methodologies such as Agile, SAFe, and Dev Ops is a plus.<br>Leadership Skills:Demonstrated ability to inspire and lead large, diverse teams across geographies. Strong communication and interpersonal skills to influence and engage senior stakeholders.

About Code Ninja<br><br>Code Ninja is a full-stack sovereign AI delivery company helping Saudi enterprises, software acquirers, and government entities modernize systems and operationalize intelligence across mission-critical workflows. Operating from Riyadh with delivery capability across Saudi Arabia and the wider MENA region, Code Ninja works with 240+ organizations across priority sectors including government digitization, energy, financial services, logistics, and healthcare — and has been recognized by Clutch among the 100 fastest-growing technology companies of 2026. Through embedded engineering teams, AI Capability Centers, and Employer of Record services, Code Ninja builds internal capability inside client organizations rather than creating long-term vendor dependency, all aligned with Saudi Arabia's Vision 2030.<br><br>About The Role<br><br>We're hiring a Project Manager to lead bank-wide IT Operational Resilience initiatives for a leading Saudi banking client, ensuring alignment with Saudi Central Bank (SAMA) regulations. This role sits at the intersection of technology delivery and regulatory compliance — driving disaster recovery readiness, BCM integration, cyber resilience, and continuity of critical business services across the bank's technology and business domains.<br><br>Responsibilities<br><br>Lead planning and execution of operational resilience projects across business and technology domains Coordinate with Transformation Office, BCM, Cybersecurity, Infrastructure, Applications, Risk, Compliance, and Internal Audit teams Ensure alignment with SAMA operational resilience regulations and audit requirements Manage resilience assessments, gap closures, DR drills, service continuity planning, and critical service mapping Prepare steering committee reports, executive dashboards, and regulator evidence packs Control project scope, budget, risks, dependencies, and vendor delivery<br><br>Requirements<br><br>Requirements<br><br>8+ years of relevant experience in IT project management, banking technology delivery, operational resilience, BCM, DR, infrastructure resilience, or regulatory programs Bachelor's degree in Computer Engineering, IT, Computer Science, or a related field Strong exposure to banking environments and regulatory frameworks<br><br>Must Haves<br><br>PMP or PRINCE2 certification Proven track record delivering resilience/BCM/DR programs within a regulated banking or financial services environment Direct experience navigating SAMA (or comparable central bank) regulatory requirements<br><br>Nice to Have<br><br>ITIL, ISO 22301, ISO 27001, CBCI, MBCI, or similar certifications Prior experience in Saudi/GCC banking technology programs Experience presenting to steering committees or regulators directly<br><br>Why Join Us<br><br>Work on high-visibility, bank-wide resilience programs with direct regulatory impact Be part of Code Ninja's embedded engineering model — working within a top-tier banking client's governance and workflows while backed by Code Ninja's delivery infrastructure Opportunity to shape critical business service continuity at national-banking scale, aligned with Vision 2030's push for digital sovereignty and resilience<br><br>Disclaimer<br><br>Code Ninja is an equal opportunity employer. This job description is intended to convey information essential to understanding the scope of the role and is not exhaustive of all responsibilities, duties, and skills required.

<h3 >Role Overview</h3> <p >Jeddah Central Development Company is seeking an IT Services &amp; Operations Director to join their team in Jeddah. This full-time role involves overseeing and strategically aligning IT services, operations, data, service, and network management initiatives. The Director will be instrumental in driving operational excellence, enhancing data integrity, and supporting the organization’s technological growth and innovation plans.</p> <h3 >Strategic IT Leadership</h3> <ul > <li >Develop and direct the implementation of the department strategy, ensuring alignment with divisional strategy, JCDC’s vision, mission, and corporate objectives.</li> <li >Provide subject matter expertise for the assigned domain, offering counsel to JCDC leadership on related areas to facilitate strategic achievement.</li> <li >Manage the effective achievement of assigned objectives by leading the section, setting individual goals, managing performance, and developing staff.</li> <li >Lead talent development initiatives for the assigned section, collaborating with technical experts to ensure talent availability meets business requirements.</li> <li >Lead the management of change through continuous improvement of department systems, processes, and practices, considering global standards and business environment changes.</li> </ul> <h3 >Core IT Operations and Service Management</h3> <ul > <li >Drive the review and evaluation of existing IT Services &amp; Operations designs within JCDC, introducing relevant improvement initiatives.</li> <li >Lead the design and implementation of business continuity and disaster recovery plans for the Technology sector.</li> <li >Oversee the design and implementation of servers, virtualization, operating systems, database systems, storage, backup, and archiving systems.</li> <li >Manage the provision of third-level technical and IT support to employees, ensuring operational efficiency across the IT and Digital department.</li> <li >Lead the implementation of technological solutions to provide IT Services as a Service (IaaS).</li> <li >Design and oversee the maintenance of testing platforms that reflect the current live environment of critical systems.</li> <li >Lead the evaluation, design, and execution of testing tools and methodologies, including capacity management, database tuning, optimization, and periodic health checks.</li> <li >Monitor and manage data center infrastructure, ensuring high availability, performance, and reliability.</li> <li >Implement and maintain robust security measures within the data center, optimize energy usage, and conduct capacity planning.</li> <li >Lead departmental operations and partner with executive leadership to provide technical and business guidance.</li> <li >Review and monitor the quality of project deliverables, oversee service tracking, and ensure processes are adhered to.</li> <li >Develop measurements and reporting mechanisms to track progress and identify service process corrections.</li> <li >Oversee the Network Management department, ensuring network services are monitored, maintained, and operational in line with JCDC standards.</li> <li >Lead a team responsible for network design, connectivity, security analysis, implementation, and standards coordination.</li> <li >Verify effective execution of changes to infrastructure and platforms within agreed timeframes.</li> <li >Drive the writing of a network recovery plan.</li> </ul> <h3 >Financial Oversight and Governance</h3> <ul > <li >Oversee the consolidation and recommendation of the department budget, monitoring financial performance against the budget.</li> <li >Develop and lead the implementation of the department’s policies, systems, processes, procedures, and controls to ensure compliance and cost-effective service delivery.</li> </ul> <h3 >Required Qualifications</h3> <ul > <li >Bachelor’s degree in Information Technology, Computer Science, or a related field from a reputable university.</li> <li >Master’s degree preferred.</li> </ul> <h3 >Experience Requirements</h3> <ul > <li >A minimum of 12 years of experience in a similar field.</li> <li >At least 3 years of experience in a managerial role.</li> </ul>

Project Manager – Digital & Technology | Reef Group<br>Position Title: Project Manager – Digital & Technology Location: Saudi Arabia Job Type: Full-Time<br>About the Role:We are seeking an experienced Project Manager – Digital & Technology to manage, plan, and execute digital transformation and technology projects, ensuring successful delivery within the approved scope, timeline, and budget. The role will coordinate with business departments, technology teams, and vendors while managing project risks and dependencies to ensure project objectives are achieved and support the company's direction toward automation, operational efficiency, and improved user experience.<br>Key Responsibilities Manage digital transformation and technology projects from requirements assessment through launch and final delivery. Develop project plans and define scope, objectives, deliverables, timelines, and required resources. Translate business requirements and strategic objectives into clear, measurable, and actionable execution plans. Coordinate with relevant departments to understand business needs and define project priorities and requirements. Prepare and monitor project schedules and ensure adherence to approved milestones and timelines. Monitor execution with Application, Infrastructure, Data, Cybersecurity, and Technical Support teams according to project requirements. Manage relationships with vendors and technology companies and monitor delivery, scope, and contractual commitments. Monitor project budgets and costs and control any variances or changes affecting the approved budget. Identify project risks, assess their impact, and develop and monitor mitigation plans. Manage change requests and assess their impact on scope, time, and cost before submitting them for approval. Monitor dependencies between projects, systems, and departments and ensure they are addressed in a timely manner. Lead regular project meetings and follow up on actions, decisions, responsibilities, and deadlines. Prepare periodic project status reports covering progress, challenges, risks, and key updates for relevant management. Ensure proper documentation of business requirements, decisions, approvals, changes, and deliverables throughout the project lifecycle. Coordinate with business and technology teams to conduct User Acceptance Testing (UAT) and follow up on issues before launch. Ensure readiness of launch, operational, training, and support plans before transitioning to the production environment. Monitor system or digital solution performance after launch and ensure issues are addressed during the stabilization period. Ensure projects comply with technology governance, cybersecurity, enterprise architecture, and approved policies. Measure project outcomes and benefits against predefined objectives and success indicators. Document project lessons learned and use them to improve future project management methodologies and practices. Other Responsibilities Perform any other duties or responsibilities assigned by the direct manager or their delegate. Required Qualifications Education Bachelor's degree in Project Management, Information Technology, or a related field. Required Competencies Knowledge of traditional and agile project management methodologies. Ability to manage project scope, time, cost, and quality. Strong project risk and dependency management skills. Strong requirements and change management skills. Good understanding of the Systems Development Life Cycle (SDLC). Required Training Professional Project Management (PMP). Agile Project Management. Scrum Methodology. Digital and Technology Project Management. Project Risk Management.<br>Why Join Us? This is an excellent opportunity to join a dynamic and fast-growing organization where you will play a key role in delivering digital transformation and technology initiatives. You will contribute to improving operational efficiency, supporting automation, enhancing user experience, and ensuring the successful delivery of strategic technology projects.

<h3 >About the Role</h3> <p >Bupa Arabia is seeking a <strong >Consultant - Family Medicine &amp; Diabetology</strong> to join their team in Jeddah. This full-time role focuses on delivering comprehensive medical care to adult and pediatric patients within telemedicine settings, with a primary emphasis on diabetology integrated into family medicine practice. The consultant will lead diagnosis, treatment, and long-term management of diabetes and related metabolic disorders, alongside a broad spectrum of acute and chronic medical conditions.</p> <h3 >Role Purpose and Scope</h3> <p >The primary purpose of this role is to provide evidence-based, patient-centered care through multidisciplinary collaboration. The consultant will emphasize prevention, early intervention, chronic disease optimization, and continuity of care, applying population health and value-based care principles to improve clinical outcomes, enhance patient experience, and optimize healthcare resource utilization in a virtual environment.</p> <h3 >Key Responsibilities</h3> <ul > <li >Deliver comprehensive telemedicine care, including virtual assessment, diagnosis, treatment, and follow-up for diabetes, metabolic disorders, and other acute and chronic conditions.</li> <li >Conduct thorough clinical evaluations, encompassing medical history, virtual physical assessment, medication review, diabetes risk assessment, and interpretation of laboratory and diagnostic findings.</li> <li >Develop and implement individualized, evidence-based management plans, covering glycemic optimization, medication management, lifestyle modification, preventive care, and specialist referrals.</li> <li >Manage patients with type 1 and type 2 diabetes, prediabetes, obesity, and other metabolic conditions, focusing on preventing, identifying, and managing related complications and comorbidities.</li> <li >Collaborate with multidisciplinary healthcare teams, including endocrinologists, dietitians, diabetes educators, pharmacists, and primary care providers, to ensure coordinated patient care.</li> <li >Utilize digital health technologies, such as remote patient monitoring and telemedicine platforms, to deliver high-quality virtual care and maintain accurate clinical documentation.</li> <li >Promote preventive care, chronic disease management, population health, and value-based care initiatives to improve glycemic control and reduce diabetes-related complications.</li> </ul> <h3 >Quality Assurance, Professional Development, and Patient Focus</h3> <ul > <li >Communicate effectively with patients and families, providing clear explanations of diagnoses, treatment options, and follow-up care.</li> <li >Adhere to all relevant medical regulations, ethical guidelines, and quality assurance standards for telehealth practice.</li> <li >Maintain proficiency in the designated telehealth platform, including video conferencing, secure messaging, and EHR integration.</li> <li >Ensure patient safety across all clinical interactions, reporting any risks or issues to the quality department.</li> <li >Maintain accurate and complete patient records in accordance with relevant regulations.</li> <li >Continuously enhance professional knowledge and skills in family medicine and diabetology, including telehealth best practices, through conferences, workshops, and online courses.</li> <li >Participate in quality improvement initiatives, research activities, and clinical audits.</li> </ul> <h3 >Collaboration and Mentorship</h3> <ul > <li >Collaborate with multidisciplinary teams to optimize patient care and facilitate communication regarding patient status and needs.</li> <li >Share insights and recommendations to support patient-centered care approaches.</li> <li >Mentor junior staff and provide training on clinical protocols.</li> </ul> <h3 >Qualifications and Experience</h3> <p >Candidates for this role should possess 2-5 years of relevant experience in family medicine with a focus on diabetology. A strong understanding of telehealth regulations and best practices is essential for this position.</p>

<h3 >About the Role</h3> <p >Saudi Airlines Catering Company is seeking an <strong >Executive Admin Assistant</strong> to join its team in Jeddah. This full-time position provides comprehensive administrative support to the Vice President of Procurement &amp; Supply Chain, ensuring the efficient and compliant operation of the department.</p> <h3 >Core Responsibilities</h3> <p >The Executive Admin Assistant is responsible for organizing, controlling, and supervising day-to-day and periodic administrative and corporate tasks. Key duties include:</p> <ul > <li >Administering office functions and ensuring compliance with established company policies and procedures.</li> <li >Assisting the VP, Procurement &amp; Supply Chain in daily tasks, managing vital information, and maintaining confidentiality.</li> <li >Maintaining and organizing departmental files and records, ensuring they are updated and compliant with company record-keeping policies.</li> <li >Preparing monthly and weekly departmental reports, including time attendance sheets, within specified timeframes.</li> <li >Overseeing major corporate correspondence related to Procurement, ensuring efficient and professional communication.</li> <li >Coordinating and preparing with the VP for the yearly divisional budget.</li> <li >Conducting yearly inventory of fixed/capital assets in coordination with the Finance Division and maintaining complete Fixed Asset Reports.</li> <li >Preparing Performance Appraisals and evaluations for Procurement staff with the VP.</li> <li >Managing the Procurement onboarding plan for new joiners and assisting in creating various internal requests (IT forms, HR forms, IAs, HR and IT tickets).</li> <li >Actively participating in and leading the next year's budget process, issuing required documents such as IAs, budget reallocations, and requisitions.</li> </ul> <h3 >Executive Support and Coordination</h3> <p >This role provides direct support to the VP, Procurement &amp; Supply Chain, involving:</p> <ul > <li >Maintaining all appointments, travel plans, and arrangements for the VP, ensuring effective and timely reminders.</li> <li >Arranging, participating in, and taking minutes of VP Procurement meetings and briefings as per prescribed schedules.</li> <li >Utilizing Legal+ to upload and follow up on Procurement Contracts and Legal advice.</li> <li >Ensuring compliance with administrative standards and completing timely assignments.</li> </ul> <h3 >Compliance and Data Handling</h3> <p >The Executive Admin Assistant must adhere to company policies regarding data security and intellectual property:</p> <ul > <li >Adhering to Cybersecurity policies and procedures.</li> <li >Dealing with data and information according to their level of classification.</li> <li >Avoiding violation of copyrights, patents, or any other intellectual property rights.</li> <li >Complying with Cybersecurity requirements related to the protection of user devices, internet, software, systems, and email.</li> <li >Adhering to the acceptable use policy and utilizing company information and technical assets solely for business purposes.</li> <li >Obtaining required permits from the security department or authority owner before hosting visitors in specific sensitive company sites.</li> <li >Reporting Cybersecurity incidents.</li> </ul> <h3 >Qualifications and Experience</h3> <p >Candidates should possess the following:</p> <ul > <li >A minimum of <strong >2 to 5 years of relevant experience</strong> in an administrative support role, preferably supporting a senior executive.</li> <li >Demonstrated ability to maintain confidentiality and handle sensitive information.</li> <li >Strong organizational, communication, and interpersonal skills.</li> <li >Proficiency in report editing, statistical reporting, and record management.</li> </ul> <h3 >Work Environment</h3> <p >This is a <strong >full-time position</strong> based in <strong >Jeddah</strong>, Saudi Arabia, within the Saudi Airlines Catering Company. The role requires adherence to company regulations and the Saudi Labor Law for all job-related duties.</p>

About The Role<br><br>We are seeking a highly motivated, professional, and customer-focused Customer Support Representative (Remote) to join our remote customer support team. In this role, you will serve as a primary point of contact for customers, helping them resolve questions, address concerns, navigate our products or services, and have a positive overall experience with the company.<br><br>The ideal candidate is an excellent communicator who enjoys helping people, remains calm under pressure, and can efficiently manage multiple customer inquiries while maintaining a friendly and professional approach.<br><br>As a remote team member, you will be expected to work independently, manage your time effectively, communicate consistently with colleagues, and maintain a high standard of customer service without direct supervision.<br><br>Key Responsibilities<br><br>Customer Support<br><br>Respond promptly and professionally to customer inquiries through phone, email, live chat, and other support channels. Provide accurate information about products, services, policies, orders, accounts, billing, and company procedures. Listen carefully to customers, understand their needs, and provide appropriate solutions. Troubleshoot customer issues and guide customers through step-by-step solutions when necessary. Resolve complaints and difficult situations with patience, empathy, and professionalism. Escalate complex, sensitive, or unresolved issues to the appropriate department or supervisor. Follow up with customers when additional information or action is required. Ensure customers receive clear and complete answers to their questions.<br><br>Customer Experience<br><br>Build positive relationships with customers through helpful, respectful, and personalized interactions. Maintain a customer-first approach in every interaction. Demonstrate empathy and understanding when handling frustrated or dissatisfied customers. Identify opportunities to improve the customer experience and communicate recurring issues to management. Help customers understand company policies and procedures while maintaining a positive tone. Strive to resolve customer issues efficiently and effectively during the initial interaction whenever possible.<br><br>Administrative Technical Duties<br><br>Accurately document customer interactions, requests, complaints, and resolutions in the company's CRM or customer support system. Update customer account information and records as needed. Process orders, returns, refunds, cancellations, payments, or service requests according to company policies. Maintain detailed and accurate records of customer communications. Monitor support tickets and ensure requests are addressed within established response times. Use internal knowledge bases, support tools, and company resources to find accurate answers. Collaborate with sales, billing, technical support, operations, and other departments to resolve customer issues. Protect customer information and follow all applicable privacy, security, and confidentiality procedures.<br><br>Remote Work Responsibilities<br><br>Maintain a reliable internet connection and an appropriate workspace suitable for professional customer interactions. Be available and responsive during scheduled working hours. Attend virtual team meetings, training sessions, and coaching sessions. Communicate effectively with managers and team members using email, messaging platforms, video conferencing, and other remote collaboration tools. Manage workload and priorities independently while meeting established deadlines and service-level expectations. Demonstrate strong self-discipline, accountability, and time-management skills.<br><br>Required Qualifications<br><br>High school diploma or equivalent; additional education or relevant training is a plus. Previous customer service, call center, retail, hospitality, administrative, sales support, or related experience preferred. Excellent verbal and written communication skills. Strong active-listening and problem-solving abilities. Comfortable communicating with customers from diverse backgrounds. Strong attention to detail and organizational skills. Ability to remain professional and composed when dealing with challenging customers or high-pressure situations. Ability to learn new products, services, systems, and procedures quickly. Basic computer proficiency and familiarity with email, web applications, CRM systems, and office software. Ability to work independently in a remote environment. Reliable attendance and ability to adhere to scheduled working hours.<br><br>Preferred Qualifications<br><br>1–3 years of experience in customer service or a related role. Experience working in a remote or hybrid customer support environment. Experience using CRM, help-desk, ticketing, or live-chat platforms. Experience handling high volumes of customer inquiries. Familiarity with customer service metrics such as response time, resolution time, customer satisfaction (CSAT), and first-contact resolution. Experience supporting customers by phone, email, and live chat. Multilingual or bilingual communication skills are an advantage, depending on the company's customer base.<br><br>Key Skills Competencies<br><br>Communication: Clearly and professionally communicate information to customers and colleagues through written and verbal channels.<br><br>Empathy: Understand customers' concerns and respond with patience, understanding, and genuine willingness to help.<br><br>Problem Solving: Analyze customer issues, identify practical solutions, and know when to escalate matters.<br><br>Patience Professionalism: Remain calm, respectful, and solution-oriented, particularly when dealing with frustrated customers.<br><br>Attention to Detail: Accurately record customer information, follow procedures, and avoid errors when processing requests.<br><br>Time Management: Efficiently prioritize multiple customer requests while meeting response and resolution targets.<br><br>Adaptability: Quickly learn new products, systems, policies, and processes as the business evolves.<br><br>Teamwork: Work effectively with remote colleagues and other departments to deliver consistent customer experiences.<br><br>Accountability: Take ownership of customer issues and follow through until they are resolved or appropriately transferred.<br><br>Technology Skills: Comfortably navigate multiple software applications and digital communication tools while assisting customers.<br><br>Performance Expectations<br><br>Success in this position may be measured using a combination of customer service and operational performance indicators, including:<br><br>Customer satisfaction (CSAT) First-contact resolution rate Average response time Average handling time, where applicable Ticket resolution time Quality assurance scores Customer retention or loyalty indicators Accuracy of customer records and transactions Attendance and schedule adherence Individual productivity and service-level performance<br><br>Working Environment<br><br>This is a fully remote position. The successful candidate should be comfortable working independently while remaining an active and engaged member of a distributed team.<br><br>The role may involve extended periods of computer use and frequent communication with customers through telephone, email, chat, or video-based systems. Depending on business requirements, employees may occasionally be required to work evenings, weekends, holidays, or rotating shifts.<br><br>What We Offer<br><br>Depending On The Company's Benefits Structure, Employees May Receive<br><br>Competitive salary or hourly compensation Flexible or remote work arrangements Paid training and onboarding Career development and advancement opportunities Performance incentives or bonuses Paid time off Health, dental, and/or vision benefits Retirement or pension benefits Employee assistance programs Professional development and training opportunities Supportive and collaborative remote-work culture<br><br>Ideal Candidate<br><br>The ideal candidate is someone who genuinely enjoys helping others and takes pride in providing excellent customer experiences. You are dependable, patient, organized, and comfortable handling a variety of customer situations.<br><br>You don't necessarily need to know everything on your first day. What matters most is your willingness to learn, your ability to communicate clearly, your commitment to solving problems, and your ability to treat every customer with respect.<br><br>You should be comfortable asking questions, taking ownership of your responsibilities, learning from feedback, and working independently while staying connected with a remote team.<br><br>Equal Opportunity Statement<br><br>We are committed to creating an inclusive and respectful workplace. We welcome qualified applicants from diverse backgrounds and make employment decisions based on qualifications, skills, experience, and business needs, without discrimination or harassment.

Who are we?<br><br>Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.<br><br>We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.<br><br>We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.<br><br>We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!<br><br>About North<br><br>North is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications.<br><br>Why This Role?<br><br>This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications. As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating AI into critical sectors such as finance, healthcare, and telecommunications.<br><br>We’re looking for Software Engineers with Applied AI experience who can own the design, build, and deployment of agentic workflows powered by Large Language Models (LLMs), from early prototypes to production-grade AI agents, to deliver concrete business value in enterprise workflows. You’ll work closely with customers on real-world business problems, often building first-of-their-kind agent workflows that integrate LLMs with tools, APIs, and data sources. While our pace is startup-fast, the bar is enterprise-high: agents must be reliable, observable, safe, and auditable from day one.<br><br>Note: between 20 - 40% travel anticipated<br><br>In This Role, You Will<br><br>Work closely with our enterprise customers to translate high-value, ambiguous business problems into well-framed agentic workflows with clear success criteria and evaluation methodologies Lead the design, build, and delivery of LLM-powered agents that reason, plan, and act across tools, APIs, and sensitive enterprise data sources, with enterprise-grade reliability and performance Build and ship features for North, our AI workspace platform, working across the full product lifecycle from conceptualisation through production Take ownership of scoping and shaping use cases end-to-end, flexing into whatever technical area the problem demands (including frontend) to drive the most effective solution Contribute to shared frameworks and patterns that enable consistent, high-quality delivery across customers and teams Drive clarity in ambiguous situations, build alignment, and raise engineering quality across the organization Travel up to 20–40% to work on-site with customers and partners<br><br>You May Be a Good Fit If<br><br>You have hands-on experience building and deploying production-grade software in Python; you write clean, testable, observable, scalable code You've built and deployed highly performant RAG and agentic applications, including agents that plan and execute multi-step tasks using patterns like ReAct or Plan-and-Execute You're deeply familiar with the LLM stack: frontier models, vector databases, and orchestration frameworks You have a proven ability to build robust evaluation frameworks, moving well beyond trial and error, to measure agent accuracy, safety, and latency You’re experienced working directly with customers and can lead technical discussions with enterprise stakeholders, translating ambiguous business needs into concrete technical specs You have experience owning the full scope of a use case end-to-end You thrive in fast-paced and ambiguous environments and can execute well even when priorities are shifting<br><br>It's a Bonus If You Have<br><br>Experience setting architectural standards for AI and agentic systems across distributed teams Experience flexing into unfamiliar technical areas, such as frontend, when the problem calls for it Exposure to regulated or sensitive industry environments (finance, healthcare, telecoms) Experience with enterprise security, compliance, or auditability requirements for AI systems<br><br>We are open to candidates currently based in the Middle East or who are open to travelling or relocating.<br><br>Full-Time Employees At Cohere Enjoy These Perks<br><br>A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. Full health and dental benefits, including a separate budget for mental health. RRSP matching, 401K, Pension Scheme.100% Parental Leave top-up for up to 6 months, for either parent. Annual enrichment benefits:<br><br>Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.<br><br>Education & learning stipend for conferences, courses, and coaching.<br><br>6 weeks of paid vacation (30 working days!) Budget for traveling to other offices if you are remote, plus an annual company offsite.<br><br>How And Where We Work<br><br>Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. For those not near an office: a co-working benefit so you can work alongside others in your city. Everyone receives a $500 home office stipend to set up your workspace properly.<br><br>If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.<br><br>We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form, and we will work together to meet your needs.<br><br>We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.<br><br>Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and Linked In only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers page.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Marketing Director based in Saudi Arabia.<br><br>This is a senior, full-remit marketing leadership role responsible for shaping brand, acquisition, distribution, partnerships, creators, content, community, and marketing technology.<br><br>You will define the marketing strategy and translate business priorities into clear plans, budgets, and measurable commercial outcomes.<br><br>The role sits at the intersection of crypto, Web3 culture, gaming, and digital entertainment, requiring genuine understanding of highly engaged online audiences.<br><br>You will bring multiple acquisition and distribution channels together into a scalable, performance-focused growth engine.<br><br>You will work closely with executive and cross-functional leaders while balancing long-term brand building with near-term revenue and acquisition objectives.<br><br>The position offers significant autonomy to experiment with emerging technologies, AI-enabled workflows, new channels, creators, and innovative approaches to audience growth.<br><br>It is an ideal opportunity for a commercially minded marketing leader who thrives in fast-moving environments and wants meaningful influence over global growth strategy.<br><br>Accountabilities<br><br>Brand & Strategic Positioning: Define the overall marketing and brand strategy, translating executive direction into priorities, plans, budgets, and measurable outcomes while anticipating changes in market dynamics, category trends, audience behavior, and digital culture. Partnerships, Creators & Community: Lead ambassador programs, sponsorships, creator and influencer relationships, streamer/KOL networks, and community strategies across platforms such as Discord and Telegram, ensuring opportunities are scalable, relevant, compliant, and commercially accountable. Acquisition & Distribution: Build an integrated distribution engine across owned media, creators, affiliates, communities, social, SEO, content, paid acquisition, and other performance channels. Continuously evaluate channel economics to improve efficiency, scale, and return. Content & SEO: Lead content and SEO strategy to strengthen organic visibility across search, social platforms, and emerging AI/LLM discovery environments. Paid & Affiliate Growth: Oversee paid acquisition across social, biddable, programmatic, and other performance channels while developing a sustainable affiliate ecosystem with a strong focus on commercial performance and revenue-share economics. Marketing Technology, Data & AI: Own the marketing technology, attribution, analytics, automation, and reporting ecosystem, using data to evaluate acquisition performance and marketing ROI while introducing AI and emerging technologies that improve productivity, personalization, insight, and execution. Budget & Performance Management: Own the marketing budget, monitor investment and acquisition economics, and provide clear and regular reporting on performance, opportunities, risks, and priorities to executive leadership. Marketing Leadership: Provide senior direction across acquisition, partnerships, creators, community, content, affiliates, and marketing technology while supporting functional leaders, clarifying ownership, and building a high-performing multidisciplinary marketing organization. Marketing Operations & Compliance: Establish scalable processes, planning rhythms, delivery cadences, and performance standards while ensuring campaigns, partnerships, and promotional activities comply with applicable advertising and responsible-gambling requirements. Risk Management: Collaborate with AML & Fraud teams to identify and address fraud, bonus abuse, and other risks associated with acquisition channels and promotional activity. Cross-Functional Collaboration: Partner closely with Product, Casino, Sportsbook, Predict, AML & Fraud, Legal, Finance, and executive stakeholders to translate broader business objectives into focused marketing initiatives and provide strategic input on launches, partnerships, brand initiatives, and major business projects.<br><br>Requirements<br><br>Experience: 6+ years of marketing experience, including senior-level leadership responsibility; experience in crypto-native, i Gaming, gaming, fintech, or digital entertainment environments is strongly preferred. Crypto & Web3 Expertise: Genuine fluency in crypto and Web3 culture, with a strong understanding of how crypto-native audiences engage, discover products, build communities, and transact online. Strategic Marketing: Proven ability to define and execute comprehensive marketing and brand strategies that generate measurable commercial growth. Growth & Acquisition: Strong experience across partnerships, sponsorships, creators/KOLs, affiliates, performance marketing, paid acquisition, content, SEO, and distribution strategy. Commercial Acumen: Strong understanding of marketing budgets, acquisition economics, attribution, performance measurement, ROI, and sustainable growth models. Technology & AI: Strong working knowledge of modern marketing technology, analytics, automation, attribution systems, and AI-powered tools, with an ability to identify technologies that can improve marketing performance and efficiency. Leadership: Demonstrated ability to guide multidisciplinary marketing teams and senior functional leaders while establishing priorities, accountability, and a culture of experimentation and continuous improvement. Strategic & Operational Judgment: Ability to move comfortably between long-term strategic planning and hands-on commercial decision-making in a fast-changing environment. Communication: Excellent communication, stakeholder management, and executive presentation skills, with the ability to clearly communicate performance, opportunities, risks, and investment priorities. Industry Advantage: Experience building or scaling global brands within crypto, i Gaming, gaming, fintech, or digital entertainment is advantageous. Creator & Community Ecosystems: Established knowledge of creator, streamer, affiliate, and KOL ecosystems, particularly within crypto or i Gaming, is a plus. Community Growth: Experience developing community-led growth strategies across Discord, Telegram, or comparable platforms is desirable. Gaming Exposure: Experience with casino, sportsbook, prediction markets, or other real-money gaming products is beneficial. Affiliate Economics: Experience scaling revenue-share-led affiliate programs and evaluating complex acquisition economics is advantageous. Innovation Mindset: Strong interest in emerging AI technologies, crypto culture, gaming, and the future of digital entertainment, combined with curiosity and a willingness to experiment.<br><br>Benefits<br><br>Competitive service fees with performance-linked incentives. Fully remote working model with international collaboration. Significant influence over global brand, marketing, acquisition, and growth strategy. Broad ownership across brand, performance marketing, partnerships, creators, affiliates, community, content, and marketing technology. Direct collaboration with the CEO on marketing strategy, investment decisions, and growth priorities. Freedom to experiment with emerging AI technologies, new channels, creative approaches, and innovative distribution strategies. Opportunity to shape and scale the marketing function as the business continues to grow. Exposure to a fast-moving environment at the intersection of crypto, Web3, gaming, and digital entertainment.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About The Job<br><br>As an Account Lead within the Fintech Team at HTS, you will be responsible for driving the success of our fintech solutions with airline partners. You will work closely with airlines to launch new products, optimize and grow existing solutions, and develop new opportunities that drive both business growth and enhance the traveler experience.<br><br>You’ll be at the intersection of strategy, product development, and partnership management, working directly with airline stakeholders to ensure our fintech products align with their business objectives and success metrics. This role requires a combination of strong interpersonal skills, creativity, and analytical ability to navigate complex airline ecosystems and deliver impactful results.<br><br>What Would Your Day-to-day Look Like<br><br>Build & Manage Strategic Partnerships: Cultivate and manage relationships with airline partners to understand their needs, challenges, and opportunities in the fintech space. Product Development: Lead the development and launch of new fintech products for airlines. This includes driving product vision, collaborating with internal teams, and ensuring alignment with airline partners’ goals and success metrics. Optimize Existing Solutions: Work with airlines to improve and grow existing fintech products, ensuring they meet evolving business needs and maximize ancillary revenue opportunities. Product Implementations: Lead product implementations and delivery for diverse accounts, including project and stakeholder management, maintaining documentation, executing user acceptance testing and issue triaging. Data-Driven Insights: Leverage analytical tools and data to monitor product performance, assess customer feedback, and make data-backed decisions to optimize product offerings. Cross-Functional Collaboration: Work closely with internal teams (engineering, design, marketing, and customer success) to deliver seamless product experiences. Market Intelligence: Stay up-to-date with trends in the fintech and travel industries to anticipate market shifts and identify new opportunities for innovation.<br><br>An ideal candidate has<br><br>Strong interpersonal and communication skills to engage with stakeholders at all levels. Someone who can build trust with partners and internal teams through clarity, consistency, and professionalism. Ability in vibe coding/ prototyping products/ features or workflows with AI tooling like LLM (Claude, Gemini, Chatgpt, etc) Proven ability to manage and grow strategic partnerships. Excellent analytical skills with experience in data-driven decision-making. Creativity and strategic thinking to identify new opportunities in the fintech and travel spaces. Strong project management and organizational skills. Familiarity with airline operations, challenges, and revenue streams, or previous experience working within the airline industry is a strong plus. Native Arabic speaker with fluency in English. The ability to communicate effectively with ME and NA partners and stakeholders is crucial.<br><br>Perks And Benefits Of Working With Us<br><br>Well-funded and proven startup with large ambitions, competitive salary and upsides of pre-IPO equity packages. Hopper covers 100% of premiums for EOR offered supplemental medical insurance, via Tawuniya Insurance Company. Is available to extend to your family and dependents. Please ask us about our very generous parental leave, much above industry standards!. Access to co-working space on demand through Flex Desk AND Work-from-home stipend. Housing & Transportation Benefit monthly allowance. Carrot Cash travel stipend. Unlimited PTO. Entrepreneurial culture where pushing limits and taking risks is everyday business. Open communication with management and company leadership. Small, dynamic teams = massive impact.<br><br>More about Hopper<br><br>At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips.<br><br>The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials.<br><br>While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands.<br><br>Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more.<br><br>Here are just a few stats that demonstrate the company’s recent growth:<br><br>Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year.<br><br>Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions.<br><br>Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel.<br><br>Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business.<br><br>Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, Comm Bank, Nubank, Flair Airlines and many more.<br><br>Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers.<br><br>Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.<br><br>Come take off with us!<br><br>At Hopper, we leverage AI-driven tools to assist our team in efficiently reviewing applications. These tools help us assess qualifications fairly and objectively. By submitting your application, you acknowledge the use of these automated screening technologies.

Job Purpose The Finance Manager is responsible for leading the full finance and accounting function of a bakery and sweets manufacturing and sales operation in Saudi Arabia. The role carries end-to-end accountability for financial reporting, management accounting, product costing, margin analysis, cash flow management, budgeting, compliance, and internal controls across both factory production and retail/wholesale sales channels. The position demands a finance professional who understands the specific economics of F&B manufacturing — raw material cost volatility, production yield management, product-level profitability, perishable inventory dynamics, multi-channel sales economics, and the working capital pressures inherent in a production-to-shelf business model. This is not a bookkeeping role. The Finance Manager is expected to operate as a strategic financial partner to the business, providing the costing intelligence, margin visibility, cash discipline, and financial governance required to protect profitability and support informed decision-making at the executive level.<br>Key Responsibilities1. Financial Reporting & Accounting Operations• Lead the full accounting function including general ledger management, accounts payable, accounts receivable, bank reconciliations, and fixed asset accounting.• Prepare and present monthly, quarterly, and annual financial statements in compliance with IFRS and Saudi regulatory requirements.• Ensure timely monthly close within five working days, with accurate P&L, balance sheet, and cash flow reporting.• Manage the chart of accounts structure to provide clear visibility into production costs, sales revenue by channel, and overhead allocation.• Prepare consolidated financial reports for executive leadership with variance analysis, trend commentary, and forward-looking insights.<br>2. Product Costing & Margin Management• Own the end-to-end product costing framework for all bakery and sweets product lines, covering raw materials, direct labor, production overheads, packaging, and distribution costs.• Develop and maintain standard cost cards (Bill of Materials costing) for each product SKU, with regular reviews against actual production costs.• Conduct contribution margin analysis by product, product category, and sales channel (retail, wholesale, B2B, online) to identify profitability drivers and margin leakage.• Monitor and report on raw material cost movements (flour, sugar, butter, cocoa, packaging) and their impact on product margins, with proactive escalation when thresholds are breached.• Support pricing decisions with cost-based analysis, competitive benchmarking inputs, and scenario modeling for volume and price sensitivity.<br>3. Production Finance & Inventory Controls• Partner with the production and operations team to monitor production yields, scrap/waste rates, and batch efficiency from a financial perspective.• Ensure accurate inventory valuation across raw materials, work-in-progress, finished goods, and packaging materials, applying appropriate costing methods (weighted average or standard cost).• Govern inventory write-off and write-down processes for expired, damaged, or slow-moving stock, with clear approval protocols and financial reporting.• Track and report production cost variances (material usage, labor efficiency, overhead absorption) and work with operations to identify root causes and corrective actions.• Ensure financial controls over warehouse stock movements, inter-location transfers, and production-to-sales handoff are robust and auditable.<br>4. Cash Flow & Working Capital Management• Develop and maintain rolling cash flow forecasts covering operational receipts, supplier payments, payroll, capital expenditure, and financing obligations.• Manage working capital aggressively, optimizing the balance between receivables collection, inventory holding, and payables management.• Monitor Days Sales Outstanding (DSO), Days Payables Outstanding (DPO), and inventory turnover ratios, with clear targets and escalation triggers.• Manage banking relationships, facilities, and treasury operations including letters of credit for imported raw materials where applicable.• Ensure adequate liquidity headroom for seasonal demand fluctuations (Ramadan, Eid, national holidays) that are characteristic of bakery and sweets businesses.<br>5. Budgeting, Forecasting & Business Planning• Lead the annual budgeting process across all departments, consolidating production, sales, procurement, and overhead budgets into a unified financial plan.• Develop monthly rolling forecasts that reflect actual performance, market conditions, and operational adjustments.• Provide scenario analysis and financial modeling to support executive decisions on capacity expansion, new product launches, channel expansion, and capital investments.• Track and report budget performance with monthly variance analysis, highlighting key drivers and recommending corrective actions.• Prepare financial feasibility assessments for new product lines, new branch openings, or production capacity investments.<br>6. Revenue & Sales Finance• Establish and govern revenue recognition processes across all sales channels — retail outlets, wholesale, institutional/B2B, e-commerce, and delivery platforms.• Monitor sales performance by channel, region, and product category with clear revenue, margin, and volume reporting.• Manage accounts receivable with structured collection processes, credit terms governance, aging analysis, and bad debt provisioning.• Reconcile and control revenue from third-party delivery platforms, aggregator commissions, and promotional discounts.• Support the commercial team with financial analysis on customer profitability, volume discount structures, and trade spend effectiveness.<br>7. Compliance, Tax & Internal Controls• Ensure full compliance with Saudi tax and regulatory requirements including Zakat, VAT, withholding tax, and GOSI/social insurance obligations.• Prepare and file all statutory returns within prescribed deadlines, managing relationships with ZATCA and relevant regulatory bodies.• Design, implement, and maintain internal financial controls across procurement, production, sales, cash handling, and inventory.• Lead the external audit process, ensuring clean audit opinions with zero material findings.• Ensure compliance with SFDA (Saudi Food and Drug Authority) financial reporting requirements where applicable to food manufacturing operations.• Maintain segregation of duties, approval matrices, and authorization limits across all financial transactions.<br>8. Team Leadership & Systems• Build, lead, and develop the finance and accounting team including accountants, cost accountants, cashiers, and accounts clerks.• Establish clear roles, responsibilities, and performance expectations within the finance function.• Oversee the ERP/accounting system to ensure accurate configuration for F&B manufacturing requirements including BOM costing, inventory modules, and multi-location accounting.• Drive continuous improvement in financial processes, reporting automation, and system utilization to improve accuracy and reduce close times.• Ensure adequate cross-training and documentation of financial processes for operational continuity.<br>Authority & Decision Rights• Full ownership of the finance and accounting function, reporting standards, and internal control framework.• Authority to enforce financial policies, approval limits, and control procedures across all departments.• Budget authority over finance department expenditures within approved governance.• Direct authority to halt or escalate transactions that breach internal controls, approval limits, or compliance requirements.• Advisory authority on pricing decisions, capital investment approvals, and supplier payment terms.• Signatory authority on banking transactions and financial commitments within approved limits.<br>Qualifications & Experience Education• Bachelor's degree in Accounting, Finance, or a related field.• Professional accounting qualification is prefered: CPA, CMA, ACCA, or equivalent.• MBA or Master's in Finance is an advantage.<br>Experience• Minimum 7 years of progressive finance and accounting experience, with at least 3 years in a finance management or senior finance role.• Must have direct experience in F&B manufacturing environments, specifically bakery, confectionery, sweets, or similar food production operations.• Experience must span both production costing (factory-side) and sales finance (commercial-side) within an F&B business.• Demonstrated experience in product costing, BOM management, and margin analysis within a manufacturing context.• Strong experience in managing cash flow, working capital, and banking relationships in an operating business.• Experience with ERP systems in an F&B manufacturing environment (SAP, Oracle, Odoo, or equivalent).• Experience in the Saudi market with knowledge of ZATCA, Zakat, VAT, and Saudi labor cost structures is strongly preferred.• Available in KSA with transfereable Iqama

Reports to: General Manager / Executive Management<br>About the role<br>We are looking for an unusually capable, creative, and execution-driven Head of Marketing & Growth to take full ownership of marketing across the company.<br>This is not a role for someone who only manages agencies, prepares marketing plans, or waits for designers, photographers, copywriters, or media buyers to execute.<br>We are looking for a one-person marketing engine.<br>Someone who can understand the market, identify trends early, generate ideas, create campaigns, produce content, launch experiments, manage advertising, measure performance, and continuously improve what works.<br>The right person should be capable of building a marketing function from the ground up and eventually leading a complete marketing team.<br>For an exceptional candidate, the opportunity may grow beyond an internal marketing role. If the function develops strongly, there may be an opportunity to build a separate marketing business or subsidiary around the capability they create.<br>Core mission<br>The mission is simple:<br>Make people notice us, understand us, talk about us, use our services, and ultimately generate measurable growth.<br>The successful candidate will own both brand and performance. Creativity without results is not enough, and performance marketing without a strong brand is not enough.<br>We want someone who can do both.<br>Key responsibilities Marketing strategy and ownership Own the company’s marketing strategy from planning through execution. Understand our customers, markets, competitors, products, and revenue opportunities. Identify where attention is moving and adapt before competitors do. Build campaigns that connect marketing activity to measurable business outcomes. Develop clear positioning, messaging, and brand direction across our services. Decide what should be done, not only execute tasks given by management. Build practical marketing plans with clear targets, budgets, timelines, and expected results.<br>Content and creative execution Develop campaign concepts, content ideas, scripts, offers, hooks, and creative direction. Create or coordinate short-form video, photography, graphics, copy, landing pages, and other marketing assets. Produce content rapidly when opportunities or trends emerge. Understand what works across platforms such as Tik Tok, Instagram, Snapchat, X, Linked In, You Tube, and emerging channels. Adapt content to each platform instead of simply reposting the same material everywhere. Build repeatable content systems rather than depending entirely on occasional campaigns. Maintain a strong and consistent brand while being willing to experiment.<br>Growth and performance marketing Plan, launch, and optimise paid advertising campaigns. Understand acquisition cost, conversion rate, retention, ROAS, customer lifetime value, and campaign profitability. Continuously test audiences, offers, messaging, creatives, landing pages, and channels. Use analytics to determine what is actually working. Stop weak campaigns quickly and scale successful ones. Work with product and technology teams to improve conversion funnels and customer journeys. Develop referral, loyalty, promotion, partnership, and retention initiatives.<br>Trends and experimentation Constantly study emerging social, cultural, marketing, technology, and consumer trends. Identify trends relevant to Saudi audiences before they become overused. Experiment with new channels, content formats, AI tools, creative technologies, and marketing methods. Move quickly from idea to test rather than spending weeks preparing presentations. Develop a culture of continuous experimentation and measurable learning. Understand when a trend should be used and when it does not fit the brand.<br>Brand and storytelling Build a recognisable and differentiated brand. Develop campaigns that people remember, not only advertisements that generate impressions. Tell the company’s story across customers, partners, government entities, and potential employees. Develop messaging around new services, launches, partnerships, projects, and expansion. Protect brand consistency while allowing the brand to evolve. Identify opportunities for PR, media coverage, partnerships, events, and organic exposure.<br>Commercial impact Work closely with business development and management to support revenue generation. Create marketing strategies for new projects, locations, services, and customer segments. Support B2B proposals and major commercial opportunities where strong positioning or presentation is required. Develop campaigns that increase usage, customer acquisition, retention, and revenue. Measure marketing activity based on business impact rather than vanity metrics alone. Identify opportunities where marketing itself can become a revenue-generating service.<br>Building the marketing function Initially operate independently and execute personally. Identify when freelancers, agencies, creators, or specialist support are actually required. Build processes, tools, reporting, brand assets, and marketing systems. Over time, recruit and develop a high-performing marketing team if justified by growth. Build a function capable of supporting multiple brands, products, projects, and business lines. Create capabilities that could potentially develop into an independent marketing company or subsidiary in the future.<br>Required profile Minimum 3–5 years of hands-on marketing experience. Demonstrated ability to personally execute marketing work, not only manage teams or agencies. Experience across several areas of marketing, such as content, social media, paid advertising, brand, growth, campaigns, analytics, or creative production. Strong understanding of digital platforms and Saudi consumer behaviour. Evidence of campaigns, brands, channels, or businesses they personally helped grow. Ability to interpret performance data and make decisions from it. Strong creative judgment and commercial thinking. Comfortable working independently with limited resources. Strong Arabic and professional English. Comfortable using modern marketing technology, analytics platforms, automation, and AI tools.<br>Preferred profile Experience in startups, SMEs, founder-led companies, or fast-moving businesses. Experience building a marketing function from zero or with very limited resources. Experience growing consumer-facing apps, digital products, mobility, hospitality, entertainment, retail, or lifestyle brands. Experience producing or directing high-performing short-form video. Experience with paid acquisition and measurable growth. Experience managing creators, influencers, partnerships, or communities. Entrepreneurial experience, including freelance work, agency work, personal projects, or building their own brand. Experience managing multiple brands or clients is a strong advantage.<br>The person we are looking for<br>We are looking for someone with vision and unusually high agency.<br>Someone who sees an opportunity and does not wait to be told what to do.<br>Someone who can see a trend on Sunday, develop the idea on Monday, produce it on Tuesday, launch it on Wednesday, and tell us by the following week whether it worked.<br>They should be comfortable being the strategist, copywriter, creative director, analyst, media buyer, project manager, and problem solver when necessary.<br>They should have strong opinions but be willing to change them when the data proves them wrong.<br>They must be willing to experiment, fail quickly, learn, and try again.<br>They should care about building something memorable, not simply completing a monthly content calendar.<br>This is not a role for someone who needs a large marketing team in order to perform.<br>It is for someone who can create the marketing function first, prove what works, and then build the team around it.<br>For the right person, this role can become much larger than Head of Marketing. We are interested in someone capable of building a marketing capability strong enough that it could eventually become a business of its own.

JOB PURPOSE:<br>The HR Business Partner is responsible for managing HR operations on the ground in KSA and serving as the primary point of contact between the KSA business and the Kuwait HR office. The role owns employee relations, daily HR operations, and employee complaint management independently, while providing coordination and execution support for Talent Acquisition and Organizational Development activities that are led and managed centrally by the Kuwait HR team. The HR Business Partner ensures the Kuwait HR office is kept fully informed of all people-related movements and updates across the KSA business, including separations, recruitments, offers issued, transfers, and structural changes, acting as the essential communication and operational bridge between both locations.<br>Key Responsibilities<br>KSA–Kuwait HR Office Liaison & Communication Serve as the primary point of contact between the KSA business and the Kuwait HR office on all HR-related matters. Proactively communicate all workforce updates to the Kuwait HR office in a timely and accurate manner, covering:Employee separations (resignations, terminations, and end of contracts). New recruitments and hires, including offer letters issued and joining dates. Internal transfers, role changes, and reporting line adjustments. Organizational structure changes and headcount movements. Any other people-related updates that require Kuwait HR awareness or approval. Ensure the Kuwait HR office has a consistently accurate and up-to-date picture of the KSA workforce at all times. Flag any KSA-specific regulatory, operational, or employee matters that require Kuwait HR guidance or decision. Act as the communication channel for Group HR policies, circulars, and initiatives flowing from Kuwait to the KSA business. Participate in scheduled HR alignment calls and meetings with the Kuwait HR team to maintain close coordination.<br>Employee Relations & Employee Complaints Own and manage all employee relations matters in KSA, serving as the first point of escalation for employee issues and complaints. Handle disciplinary processes, grievance investigations, and conflict resolution in line with KSA Labour Law and Group HR policy. Ensure all ER cases are documented, tracked, and resolved in a fair, consistent, and legally compliant manner. Advise line managers and the Country Manager on how to handle sensitive employee situations appropriately. Escalate complex, high-risk, or precedent-setting ER cases to the Kuwait HR office before action is taken. Maintain complete, confidential, and audit-ready documentation for all employee complaints and ER cases. Monitor the general employee relations climate in KSA and flag recurring issues or patterns to the Kuwait HR office.<br>HR Operations & Daily Requests Handle day-to-day HR operational requests from KSA employees and line managers in coordination with the existing KSA HR team. Process and manage leave requests, ensuring alignment with entitlements, KSA Labour Law, and company policy. Coordinate business trip requests, travel authorizations, and related HR documentation for KSA employees. Support the processing of employee lifecycle transactions including contract renewals, probation confirmations, and employment letters. Liaise with Payroll to ensure accurate and timely payroll inputs for the KSA entity, including deductions, allowances, and changes. Coordinate offboarding processes for separating employees, including clearance, final settlements, and exit documentation in line with KSA regulations. Ensure all HRIS records and personnel files for KSA employees are maintained accurately and kept up to date. Support the PRO and Government Relations team on work permit renewals, Iqama updates, and Nitaqat compliance documentation.<br>Talent Acquisition Support Support the Kuwait HR Talent Acquisition team in fulfilling open roles across KSA, acting as the local execution arm of the recruitment process. Assist in sourcing and screening candidates for KSA vacancies through job boards, networking, and recruitment agencies, and share shortlists with the Kuwait TA team. Coordinate interview scheduling, logistics, and candidate communication for KSA-based roles. Issue offer letters to selected candidates once hiring decisions are confirmed and approved by the Kuwait HR office. Support new joiner onboarding coordination in KSA, ensuring a smooth arrival and orientation experience. Track the status of all open KSA positions and provide the Kuwait HR team with regular recruitment progress updates. Support Nitaqat compliance by flagging headcount ratios and ensuring recruitment activity is aligned with Saudization targets.<br>OD & Performance Coordination (Kuwait-Led) Act as the local coordinator and communication channel for Organizational Development and performance management initiatives led and managed centrally by the Kuwait HR office. Facilitate the rollout and communication of the annual performance cycle in KSA, including goal-setting, mid-year reviews, and annual appraisal processes, as directed by Kuwait HR. Follow up with KSA line managers and employees to ensure timely completion of performance reviews, and escalate gaps to the Kuwait HR team. Communicate L&D programs, training schedules, and mandatory learning requirements to KSA employees on behalf of the Kuwait HR team. Track training attendance and completion for KSA employees and report back to the Kuwait L&D team. Coordinate logistics for any training sessions or OD workshops taking place in KSA. Note: Full ownership of the performance management cycle and L&D design and delivery sits with the Kuwait HR office. The HR Business Partner’s role in these areas is coordination, communication, and follow-up only.<br>HR Compliance & Documentation Ensure all HR practices, employment documentation, and processes in KSA comply with KSA Labour Law, Nitaqat regulations, and Group HR policies. Maintain and audit personnel files for all KSA employees, ensuring completeness, accuracy, and legal compliance. Monitor regulatory and labour law developments in KSA and communicate relevant changes to the Kuwait HR office promptly. Ensure employment contracts, amendments, and related documentation are issued, signed, and filed correctly. Support internal and external audits by ensuring HR records and processes are compliant and readily accessible.<br>HR Reporting & Workforce Updates Prepare and submit regular HR reports to the Kuwait HR office covering KSA headcount, joiners, leavers, transfers, and structure changes. Maintain accurate and current workforce data for KSA, ensuring the Kuwait HR office has visibility over all people movements and trends. Track and report on key HR metrics including turnover, absenteeism, open positions, and Nitaqat ratios. Provide ad hoc HR data and analysis to the Kuwait HR team and KSA management as required.<br>EDUCATION AND EXPERIENCE:Bachelor’s degree in Human Resources, Business Administration, or a related field. Minimum of 4–6 years of experience in HR operations, HR generalist, or HR coordination roles. Solid background in HR operations is essential; experience as an HR Business Partner or in a liaison role between multiple offices is a strong advantage. Strong knowledge of KSA Labour Law, Nitaqat (Saudization) requirements, and employment regulations. Experience handling employee relations, disciplinary processes, and grievance management independently. Proven ability to manage day-to-day HR requests and coordinate across multiple stakeholders. Comfortable working within a centralized HR model, where key decisions and full-cycle functions are managed by a Group HR office. Strong communication and coordination skills with the ability to keep multiple parties informed and aligned. Proficiency in HRIS systems and Microsoft Office tools. Fluency in Arabic and English is required.

<ol><li><p><strong>Outsourced Manpower Category Strategy & Demand Planning </strong></p></li></ol><br><ul><li><p> Own the end-to-end category strategy for outsourced manpower, medical and non-medical, across ICC, CHC, HHC , and Telemedicine, including make-or-buy positioning of outsourced resource against FTE headcount.</p></li><li><p>Conduct annual category analysis covering manpower spend, rate benchmarking, supplier market capacity, Saudization impact, and demand forecasting by line of business and role family.</p></li><li><p>Build and maintain the outsourced manpower rate card by role, grade, and nationality band, aligned to the approved salary bands and the outsourced-versus-FTE eligibility framework.</p></li><li><p>Qualify and diversify the approved manpower supplier panel to remove single-source dependency on critical clinical roles and mitigate supply, licensing, and continuity risk.</p></li><li><p>Validate End User demand at PR stage, job description accuracy, engagement duration, headcount justification, and budget clearance before any RFQ is released to the market. • Approved annual manpower category plan per LOB.</p></li><li><p>Validated rate card covering all recurring medical and non-medical roles.</p></li><li><p>Diversified, pre-qualified manpower supplier panel.</p></li><li><p>Reduced total cost of contingent labour against benchmark.</p></li></ul><br><ol start="2"><li><p><strong>Outsourced Manpower Category Strategy & Demand Planning</strong> </p></li></ol><br><ul><li><p>Own the end-to-end category strategy for outsourced manpower, medical and non-medical, across ICC, CHC, HHC , and Telemedicine, including make-or-buy positioning of outsourced resource against FTE headcount.</p></li><li><p>Conduct annual category analysis covering manpower spend, rate benchmarking, supplier market capacity, Saudization impact, and demand forecasting by line of business and role family.</p></li><li><p>Build and maintain the outsourced manpower rate card by role, grade, and nationality band, aligned to the approved salary bands and the outsourced-versus-FTE eligibility framework.</p></li><li><p>Qualify and diversify the approved manpower supplier panel to remove single-source dependency on critical clinical roles and mitigate supply, licensing, and continuity risk.</p></li><li><p>Validate End User demand at PR stage, job description accuracy, engagement duration, headcount justification, and budget clearance before any RFQ is released to the market. • Approved annual manpower category plan per LOB.</p></li><li><p>Validated rate card covering all recurring medical and non-medical roles.</p></li><li><p>Diversified, pre-qualified manpower supplier panel.</p></li><li><p>Reduced total cost of contingent labour against benchmark.</p></li></ul><br><ol start="3"><li><p><strong>Contract, SLA & Supplier Risk Management </strong></p></li></ol><br><ul><li><p>Own the end-to-end contract lifecycle for all manpower supply and framework agreements, from drafting and negotiation through execution, call-off administration, performance monitoring, renewal, and close-out.</p></li><li><p>Negotiate manpower-specific commercial terms including rate escalation caps, replacement and no-show remedies, notice and demobilisation conditions, timesheet and invoicing controls, and termination for cause.</p></li><li><p>Attach and enforce the Manpower Supplier SLA Schedule on every agreement, covering CV submission, replacement, documentation accuracy, and licensing turnaround service levels.</p></li><li><p>Enforce the penalty recharge clause, under which any regulatory penalty, fine, or liability incurred by BCC arising from inaccurate supplier-submitted information is recharged in full to the supplier.</p></li><li><p>Maintain the manpower contract and framework agreement register with expiry dates, headcount allocation, call-off status, renewal triggers, and performance obligations. • Executed agreements with SLA schedule and penalty recharge clause attached.</p></li><li><p>Live contract and call-off register with zero missed renewals or lapsed placements.</p></li><li><p>Quantified and mitigated manpower supply, licensing, and labour law risk.</p></li><li><p>Ensure BCC is protected from vendor-originated regulatory liability.</p></li></ul><br><p><strong>4 Regulatory Compliance & Onboarding Assurance </strong></p><br><ul><li><p>Own validation and clearance of the complete onboarding document package for every outsourced resource, covering updated CV, National ID or Iqama, personal photograph, application and declaration form, signed BCC Outsource NDA, Bupa Arabia Code of Conduct, and dress code acknowledgement.</p></li><li><p>Verify medical staff credentials before clearance, including valid SCFHS classification, Basic Life Support certification, medical malpractice insurance, and completed medical fitness clearance.</p></li><li><p>Instruct and track Government Relations on MOH licence generation, providing BLS, ID, and malpractice insurance for Saudi nationals and the additional Ajeer authorisation for non-Saudi nationals.</p></li><li><p>Ensure Saudi Labour Law, Ajeer, and Nitaqat obligations are discharged by the supplier as legal employer, and that no resource is deployed without an approved PO and an issued MOH licence.</p></li><li><p>Maintain audit-ready onboarding files for every resource and act as first responder to CBAHI, MOH, and internal audit queries on outsourced workforce credentialing. • Complete documentation validated before PO issue and deployment.</p></li><li><p>Zero unlicensed or uncredentialed resource deployed to a BCC site.</p></li><li><p>Signed vendor declaration and penalty acknowledgement on file per supplier.</p></li><li><p>Clean CBAHI, MOH, and internal audit outcomes on outsourced staff files.</p></li></ul><br><p><strong>5 Supplier Performance & Business Partnering</strong></p><br><ul><li><p>Act as the primary procurement business partner to leadership on all contingent workforce requirements, translating operational demand into sourcing strategy.</p></li><li><p>Operate a structured Vendor Performance Management framework for manpower suppliers covering fill rate, CV quality, offer-to-join conversion, documentation accuracy, replacement speed, and early attrition.</p></li><li><p>Chair quarterly supplier business reviews, issue scorecards and corrective action plans, and escalate to penalty, substitution, or termination where performance fails to recover.</p></li><li><p>Lead root cause analysis on candidate rejection and early attrition, separating specification defects from genuine supplier sourcing failure, and close the gap at job description and rate card level.</p></li><li><p>Lead, coach, and develop the outsource procurement team, and present category performance, workforce risk, and supplier governance to senior leadership. • Procurement embedded in workforce planning across all lines of business.</p></li><li><p>Quantified supplier scorecards with documented corrective actions.</p></li><li><p>Improved fill rate, reduced time-to-deploy, and lower rejection rate.</p></li><li><p>Stronger internal capability across the outsource procurement team.</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><p>Minimum 8–10 years of progressive procurement experience, including demonstrable ownership of an outsourced manpower, contingent labour, or HR services category. Experience in healthcare or another highly regulated sector is strongly preferred, with direct exposure to SCFHS classification, MOH licensing, and Ajeer or Nitaqat compliance. Proven experience building procurement policy, SOPs, and supplier governance frameworks in a multi-site, multi-entity environment is essential.</p><br><p><strong>EDUCATIONAL BACKGROUND </strong></p><br><p>Bachelor’s degree in Human Resources, supply chain management, business administration, or a related field. A professional Human resource ceritifcation or procurement certification is strongly preferred. Lean Six Sigma certification and an MBA or postgraduate qualification in a related field are an advantage. </p><br><p><strong>SKILLS REQUIRED /TECHNICAL/MANAGERIAL </strong></p><br><ul><li><p>Outsourced manpower category management – demand planning, rate card design, benchmarking, and cost-per-head modelling</p></li><li><p>Strategic sourcing and RFx development – RFQ design, CV and rate evaluation, and award governance</p></li><li><p>Commercial negotiation – rates, escalation caps, payment terms, SLAs, penalties, and exit provisions</p></li><li><p>Manpower contract and framework agreement drafting, call-off administration, and lifecycle ownership</p></li><li><p>Vendor Performance Management (VPM) – fill rate and quality KPIs, scorecards, corrective action plans</p></li><li><p>Saudi Labour Law, Ajeer, Nitaqat/Saudization, Qiwa, and MHRSD requirements governing outsourced labour</p></li><li><p>SCFHS classification, MOH licensing, and CBAHI credentialing standards for outsourced clinical staff</p></li><li><p>ERP and HR system proficiency – MS Dynamics AX strongly preferred; Zoho People and Oracle familiarity is a plus</p></li><li><p>Financial acumen – budget management, savings reporting, and cost-benefit analysis</p></li><li><p>Risk identification, assessment, and mitigation in a procurement and labour compliance context</p></li><li><p>Policy, SOP, and process design – ISO-aligned documentation, RACI mapping, and Lean Six Sigma process improvement</p></li><li><p>Strong written and verbal communication in English; Arabic proficiency is required</p></li></ul><br><p><strong>OTHER REQUIREMENTS (IF ANY)</strong></p><br><ul><li><p>Proven track record of building procurement governance from the ground up and delivering measurable cost and compliance improvement.</p></li><li><p>High level of integrity, commercial ethics, and compliance commitment.</p></li><li><p>Ability to manage high-volume, concurrent manpower requisitions across multiple lines of business with competing deadlines</p></li><li><p>Strong stakeholder management skills, able to influence, challenge, and enforce governance across functions.</p></li><li><p>Commercially confident and data-driven decision maker</p></li><li><p>Comfortable working in a fast-paced, growth-stage environment where processes are still being built</p></li><li><p>Adaptable to shifting organizational priorities and able to flex across ICC, CHC, HHC, Health Lounges, and Telemedicine</p></li></ul>

Who Are We❓<br><br>We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving Saa S companies to ever emerge from the MENA region. Also, Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest Saa S funding round in MENA, boosting its innovation capabilities to better serve business owners.<br><br>What Will You Do❓<br><br>Define and execute the product strategy for Foodics ERP across the Middle East and Egypt Build an AI Native ERP platform deeply integrated with the Foodics Financial Services ecosystem Ensure the product supports end-to-end financial workflows for restaurants, from transaction capture to financial reporting Design ERP workflows compliant with regional tax authorities, including:ZATCA (Saudi Arabia) UAE VAT regulations Egyptian Tax Authority Other regional compliance frameworks Ensure the system supports VAT, e-invoicing, and regulatory reporting requirements across markets Develop AI-driven automation rules for bookkeeping and reconciliation to minimize manual finance tasks Enable AI-powered categorization of transactions from POS, payments, and expenses Design smart, AI Native ERP workflows tailored for restaurant operations Ensure seamless integration with:Foodics POSFoodics Payments Inventory & purchasing Payroll and expenses Banking integrations Build APIs and integrations with external financial systems where necessary Translate product vision into roadmaps, PRDs, and execution plans Work closely with engineering, design, compliance, and financial experts Prioritize features based on customer value, regulatory requirements, and scalability Conduct market research on regional ERP solutions and regulatory environments Gather feedback from accountants, restaurant operators, and finance teams Identify opportunities to simplify financial workflows for SMEs and enterprise restaurant groups<br><br>What Are We Looking For❓<br><br>5-6 years of experience in Product Management; prior ERP experience is a must, and Fintech experience is a plus Strong understanding of accounting principles and financial reporting Experience building products with tax compliance or regulatory frameworks Ability to work with complex financial workflows and automation systems Strong analytical and problem-solving skills Experience working with cross-functional teams including engineering, compliance, and finance<br><br>Benefits<br><br>What We Offer You❗<br><br>We believe you will love working at Foodics!<br><br>We offer highly competitive compensation packages, including bonuses and the potential for shares We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company

Overview about the Company<br>A leading Saudi technology and digital transformation organization specializing in Artificial Intelligence, Data & Analytics, Cloud, Smart Infrastructure, Digital Integration, Robotics, and Advanced Technology Solutions. The company partners with government entities and major enterprises to deliver innovative, data-driven solutions that enable operational excellence, digital transformation, and sustainable growth.<br>OVERALL PURPOSE OF THE ROLE<br>We are seeking a highly experienced and technically grounded AI Lead to lead and support client engagements in the government, PIF and public sector. This role blends technical expertise in AI with consulting acumen and business development capabilities, driving strategic initiatives, identifying opportunities, and delivering value-driven solutions to government, PIF and public entities. The ideal candidate will have 7+ years of experience with a solid background in AI, machine learning, and data platforms, while also being skilled at stakeholder engagement, pre-sales, proposal development, and client delivery. This role is pivotal in bridging technical possibilities with public sector needs to ensure effective transformation and value realization.<br>Roles & Responsibilities Business Development & Consulting:Lead AI and data advisory engagements with public sector clients, understanding their mission objectives and aligning solutions accordingly. Identify and cultivate opportunities for AI and data engagement within provincial and central government, PIF & public sectors. Conduct AI/ML and data maturity assessments, feasibility studies, and roadmap development. Pre-Sales AI Solution Architecture Expert:Prepare tendering proposals on AI and Data Management. Evaluate and lead selection of AI and data management platforms and solutions Prepare AI solutions architecture and design to meet clients needs Prepare cloud hosting design for AI solutions Collaborate with sales teams and technical teams to tailor solutions that meet client needs and procurement requirements. Delivery Oversight and Products Development:Lead design and implementation of AI/ML and data solutions tailored for public sector contexts (e.g., compliance, privacy, scalability). Guide data science and engineering teams in creating actionable models and platforms. Design and lead implementations of pilots and POCsPromote innovations and products development Leadership & Strategic Thoughts:Developing and executing strategic plan to grow AIGC in the AI & Data Management front Effective Leadership of the AI & Data Management Business Unit P&LLead and structure development of the AI & Data Management talent team<br>Competency Strong grasp of AI/ML algorithms, data engineering, data architecture, and MLOps. Familiarity with AI technologies and tools (e.g., Tensor Flow, PyTorch, scikit-learn, Databricks). Knowledge of cloud data platforms (e.g., Azure Synapse, AWS Sagemaker, GCP Big Query). Consulting & Business Development:Strong experience in client engagement, requirements gathering, solution scoping, and executive communication. Ability to create winning proposals, present value propositions, and conduct strategic account planning. Strategic thinker with a consultative mindset and problem-solving orientation. Sector-Specific Knowledge:Understanding of public sector challenges such as data privacy, ethics, digital inclusion, and legacy modernization. Familiarity with policy-driven AI development, regulatory compliance, and governance frameworks. Excellent communication and interpersonal skills – able to influence both technical and non-technical stakeholders. Leadership and mentoring skills – able to guide teams and junior consultants. Strong organizational, analytical, and presentation abilities. Willingness to travel as needed to client sites.