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Redefining Sustainability | Innovating for the Future | Creating a Lasting Impact<br>Botanica is a subsidiary of Red Sea Global and is part of the Red Sea Global Group of companies. We specialize in providing dedicated sustainable greenery across Red Sea Global’ s destinations ensuring careful integration of new species with local flora.<br>As a subsidiary, Botanica benefits from shared strategic goals and collaborative initiatives within the Red Sea Global group of companies, enhancing our ability to serve our clients effectively.<br>Spanning over 1 million square meters, driving our planet-first approach to sustainability. Since 2020, we have cultivated over 5 million plants, with an ambitious goal of 30 million by 2030, shaping the natural landscapes of The Red Sea & Amaala. With a team of passionate professionals—40% from the local community—and an unwavering commitment to ecological harmony, we are pioneering new global benchmarks in sustainable development.<br>Why Join Us?<br>Sustainability at Scale: Be part of a project that’s transforming landscapes and preserving biodiversity. Innovate & Grow: Work with industry experts in a fast-evolving environment. Global Recognition: Join a company shaping the future of sustainable tourism and development. Work in a Natural Paradise: Contribute to world-class projects in breathtaking locations.<br><br><br>Job Purpose<br>To develop, implement, and maintain a comprehensive plant biosecurity and quality management program that safeguards plant health, minimizes pest and disease risks, and ensures consistent production standards across nursery and greenhouse operations.<br>This role will establish effective systems, procedures, and monitoring processes that integrate biosecurity best practices with research, development, and production goals.<br>Key Responsibilities:<br>1 . Program Development & Implementation<br>Design and roll out a site-wide biosecurity management framework tailored to nursery and greenhouse operations. Conduct risk assessments and develop mitigation strategies for plant health threats, pest entry points, and operational vulnerabilities. Establish and maintain clear operating procedures for plant movement, sanitation, propagation, and waste handling. Ensure alignment between research, production, and operational teams on biosecurity protocols.<br>2. Monitoring & Compliance<br>Set up inspection and monitoring schedules for plant health, hygiene, and pest management. Maintain accurate documentation, logs, and traceability systems for plant material, suppliers, and sanitation activities. Coordinate internal reviews, audits, and corrective actions to ensure ongoing compliance with internal standards and external requirements.<br>3. Training & Awareness<br>Develop and deliver training programs for staff on plant health, biosecurity, hygiene, and traceability. Promote awareness and accountability across teams to foster a proactive culture of biosecurity.<br>4. Continuous Improvement & Reporting<br>Analyze plant health and operational data to identify trends, gaps, and opportunities for improvement. Prepare reports, dashboards, and presentations on biosecurity performance for R&D and management teams. Support trials, evaluations, and R&D initiatives that contribute to improved plant resilience and production practices.<br>4. Collaboration & Liaison<br>Work closely with production, research, and facilities teams to align practices and share insights. Liaise with plant health authorities, certification bodies, and industry partners as needed.<br>Qualifications & Experience:<br>Essential:<br>Bachelor’s degree in: plant pathology, horticulture, plant science, or a related discipline. Minimum 10 years’ experience in a nursery, greenhouse, or horticultural production environment. Pest and Disease Management Experience: The ability to accurately identify, monitor, and manage various plant pests, diseases, and weeds is crucial. This includes knowledge of different control methods (organic, biological, and chemical) and the principles of Integrated Pest Management (IPM). Biosecurity Protocols & Hygiene Experience: A deep understanding and strict adherence to nursery hygiene practices and biosecurity protocols Experience implementing: management systems or procedural frameworks (quality, safety, or environmental). Strong writing and documentation skills for procedure and policy development.<br>Desirable<br>Communication & Interpersonal Skills: Clear communication is vital for educating staff and landowners on best practices, collaborating with team members, and liaising with government agencies or clients. Data Management & IT: Skills in record-keeping, data analysis, and using relevant software (e.g., inventory management, pest surveillance software) can enhance efficiency and decision-making. Adaptability and Flexibility: The ability to adjust plans in response to unpredictable environmental changes, new pest threats, or evolving industry standards. Environmental Awareness: An understanding of sustainable practices, conserving biodiversity, and the broader environmental impact of nursery operations. Certifications: Relevant certifications, such as a pesticide applicator license, a Growsafe Certificate (if applicable by region), or horticulture qualifications, can be highly beneficial.<br>Key Skills:<br>Excellent attention to detail and organizational skills. Strong analytical thinking and problem-solving abilities. Effective communication and training skills across multiple teams. Capable of balancing field-based and documentation-based work. Proficiency with Microsoft Office, data tracking tools, and documentation software.
<h3 >About Air Products</h3>
<p >Air Products, founded in 1940, is a world-leading industrial gases company recognized for its history of innovation, operational excellence, and unwavering commitment to safety and environmental stewardship. The company focuses on creating solutions that support various industries, from space exploration to healthcare and large-scale production facilities, by leveraging the collective experience and motivation of its people.</p> <h3 >The Opportunity: NGHP IT/DT Cybersecurity Lead</h3>
<p >Air Products is seeking an <strong >NGHP IT/DT Cybersecurity Lead</strong> to join its team in Duba, Tabuk, Saudi Arabia. This full-time role requires 5-10 years of experience and involves leading cybersecurity activities for a significant project, ensuring compliance and operational readiness.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Lead and coordinate site cybersecurity activities, including site acceptance testing, cyber hygiene, readiness reviews, and implementation gap closure.</li>
<li >Serve as the site-based cybersecurity point of coordination among DT, OT/ICS Cybersecurity, project management, process controls, vendors, subcontractors, and NGHC stakeholders.</li>
<li >Provide day-to-day direction to cybersecurity engineers, external partners, and site-based cyber resources.</li>
<li >Ensure cyber activities align with project schedules, commissioning priorities, start-up needs, and compliance milestones.</li>
<li >Manage and supervise external partners engaged in designing, implementing, documenting, testing, or supporting cybersecurity solutions.</li>
<li >Oversee on-site work performed by external cybersecurity implementation partners to ensure deliverables meet Air Products, NGHC, NCA, HCIS, and project requirements.</li>
<li >Coordinate third-party support between CSAT, commissioning, start-up, and handover to NGHC.</li>
<li >Track, review, document, and escalate vendor/subcontractor cybersecurity deliverables when gaps or delays affect compliance or project readiness.</li>
<li >Serve as the interface between DT infrastructure activities and cybersecurity-related activities at the site.</li>
<li >Support alignment across OT systems, industrial DMZs, site network architecture, identity/access controls, monitoring, cyber hygiene, and cyber readiness activities.</li>
<li >Identify scope gaps, accountability gaps, technical blockers, and documentation gaps that could affect regulatory compliance, start-up readiness, or handover.</li>
<li >Partner with site engineering, process controls, and project management teams to integrate cybersecurity activities into site work plans and commissioning sequences.</li>
<li >Support handover readiness by ensuring documentation, evidence, operating assumptions, and support responsibilities are clearly defined.</li>
</ul> <h3 >Regulatory Compliance and Stakeholder Engagement</h3>
<ul >
<li >Support execution of cybersecurity activities aligned with applicable KSA regulatory requirements, including NCA ECC, NCA OTCC, HCIS/SAIS operating permit requirements, and CNI/critical systems obligations.</li>
<li >Lead collection, organization, quality review, and readiness of Proof of Compliance documentation required for HCIS and NCA compliance activities.</li>
<li >Coordinate with NGHC on CSAT witnessing, evidence review, documentation feedback, and comment resolution.</li>
<li >Support NGHC in preparing cybersecurity evidence packages and responses for regulatory submission.</li>
<li >Ensure compliance documentation is complete, traceable, controlled, and organized for audit, regulatory review, and stakeholder approval.</li>
<li >Interface regularly with the OT/ICS Cybersecurity team, including alignment with PDO on-site cyber resources.</li>
<li >Conduct routine coordination meetings with OT/ICS Cybersecurity, DT, NGHC, and project stakeholders to align cyber execution activities, risks, blockers, and decisions.</li>
<li >Communicate cybersecurity status, risks, issues, dependencies, and escalation items effectively to senior management and project leadership.</li>
<li >Translate technical cybersecurity and compliance topics into clear, actionable updates for project executives, DT leadership, NGHC, PDO, and external partners.</li>
<li >Support governance meetings, executive cyber oversight reviews, and compliance readiness discussions.</li>
</ul> <h3 >Required Qualifications and Experience</h3>
<ul >
<li >Strong understanding of KSA cybersecurity regulations and regulatory expectations, including NCA and HCIS requirements.</li>
<li >Understanding of contractual cybersecurity obligations between Air Products/APEPC and NGHC.</li>
<li >5-10 years of experience leading OT/ICS cybersecurity activities in industrial, energy, chemical, utility, critical infrastructure, or large capital project environments.</li>
<li >Experience with cybersecurity site acceptance testing, proof-of-compliance documentation, regulatory evidence collection, cyber risk assessment closure, and audit readiness.</li>
</ul> <h3 >Skills and Attributes</h3>
<ul >
<li >Ability to manage multiple concurrent priorities across project execution, stakeholder coordination, regulatory compliance, vendor management, and site readiness.</li>
<li >Strong written and verbal communication skills in English; Arabic language capability is a plus.</li>
<li >Ability to communicate effectively with senior management while also understanding and directing detailed day-to-day work activities at the site.</li>
<li >Strong stakeholder management skills across project, engineering, cybersecurity, operations, vendors, and external/customer organizations.</li>
<li >Familiarity with OT/ICS security principles, including segmentation, industrial DMZs, secure remote access, access control, hardening, monitoring, and incident readiness.</li>
<li >Ability to operate in a complex, multi-party environment involving Air Products, NGHC, PDO, DT, EPC contractors, vendors, and regulatory stakeholders.</li>
</ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>At Air Products, we reimagine what’s possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every voice is heard and everyone knows they belong and matter – we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities.</p><p><br></p><p><b>Reimagine What’s Possible </b></p><p><br></p><p><br></p><p><b>DT Cybersecurity Leadership and Site Execution</b></p><ul><li>Lead and coordinate cybersecurity activities at site, including cyber site acceptance testing, cyber hygiene activities, cyber readiness reviews, proof-of-compliance documentation collection, and closure of cybersecurity implementation gaps.</li><li>Serve as the site-based cybersecurity point of coordination between DT, OT/ICS Cybersecurity, project management, process controls, vendors, subcontractors, and NGHC stakeholders.</li><li>Provide day-to-day direction to cybersecurity engineers, external partners, and site-based cyber resources supporting implementation, testing, documentation, and evidence collection.</li><li>Ensure cyber activities are aligned to the project schedule, commissioning priorities, start-up needs, and compliance milestones.</li><li>Coordinate with the DT Project Manager and OT/ICS Cybersecurity team to maintain a consolidated schedule of cybersecurity deliverables, dependencies, risks, and milestones.</li></ul><p><b>Regulatory and Compliance Readiness</b></p><ul><li>Support execution of cybersecurity activities aligned to applicable KSA regulatory requirements, including NCA ECC, NCA OTCC, HCIS/SAIS operating permit requirements, and applicable CNI/critical systems obligations.</li><li>Lead collection, organization, quality review, and readiness of Proof of Compliance documentation required to support HCIS and NCA compliance activities.</li><li>Coordinate with NGHC on CSAT witnessing, evidence review, documentation feedback, and comment resolution.</li><li>Support NGHC in preparing cybersecurity evidence packages and responses for regulatory submission, recognizing that NGHC is expected to submit documentation to HCIS and NCA while Air Products/APEPC supports project delivery and evidence readiness.</li><li>Ensure compliance documentation is complete, traceable, controlled, and organized for audit, regulatory review, and stakeholder approval.</li></ul><p><b>Stakeholder Interface and Governance</b></p><ul><li>Interface regularly with the OT/ICS Cybersecurity team, including alignment with PDO on-site cyber resources performing CSAT, cyber hygiene, and vendor-related compliance activities.</li><li>Conduct routine coordination meetings with OT/ICS Cybersecurity, DT, NGHC, and project stakeholders to align cyber execution activities, risks, blockers, and decisions.</li><li>Communicate cybersecurity status, risks, issues, dependencies, and escalation items effectively to senior management and project leadership.</li><li>Translate technical cybersecurity and compliance topics into clear, actionable updates for project executives, DT leadership, NGHC, PDO, and external partners.</li><li>Support governance meetings, executive cyber oversight reviews, and compliance readiness discussions.</li></ul><p><b>Third-Party and Vendor Oversight</b></p><ul><li>Manage and supervise external partners engaged to design, purchase, implement, document, test, or support cybersecurity solutions for the GHE scope.</li><li>Oversee on-site work performed by external cybersecurity implementation partners and ensure deliverables meet Air Products, NGHC, NCA, HCIS, and project requirements.</li><li>Coordinate third-party support between CSAT, commissioning, start-up, and handover to NGHC.</li><li>Ensure vendor/subcontractor cybersecurity deliverables are tracked, reviewed, documented, and escalated when gaps or delays affect compliance or project readiness.</li><li>Support review of vendor documentation, cyber execution plans, network/security architecture, hardening evidence, access control matrices, SIEM/monitoring documentation, and POC packages.</li></ul><p><b>DT, OT, and Project Integration</b></p><ul><li>Serve as the interface between DT infrastructure activities and cybersecurity-related activities at site.</li><li>Support alignment across OT systems, industrial DMZs, site network architecture, identity/access controls, monitoring, cyber hygiene, and cyber readiness activities.</li><li>Identify scope gaps, accountability gaps, technical blockers, and documentation gaps that could affect regulatory compliance, start-up readiness, or handover.</li><li>Partner with site engineering, process controls, and project management teams to ensure cybersecurity activities are integrated into site work plans and commissioning sequences.</li><li>Support handover readiness by ensuring documentation, evidence, operating assumptions, and support responsibilities are clearly defined.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Qualifications and Experience</b></p><ul><li>Strong understanding of KSA cybersecurity regulations and regulatory expectations, including NCA and HCIS requirements.</li><li>Understanding of contractual cybersecurity obligations between Air Products/APEPC and NGHC.</li><li>Experience leading OT/ICS cybersecurity activities in industrial, energy, chemical, utility, critical infrastructure, or large capital project environments.</li><li>Experience with cybersecurity site acceptance testing, proof-of-compliance documentation, regulatory evidence collection, cyber risk assessment closure, and audit readiness.</li><li>Ability to manage multiple concurrent priorities across project execution, stakeholder coordination, regulatory compliance, vendor management, and site readiness.</li><li>Strong written and verbal communication skills in English; Arabic language capability a plus.</li><li>Ability to communicate effectively with senior management while also understanding and directing detailed day-to-day work activities at site.</li><li>Strong stakeholder management skills across project, engineering, cybersecurity, operations, vendors, and external/customer organizations.</li><li>Familiarity with OT/ICS security principles, including segmentation, industrial DMZs, secure remote access, access control, hardening, monitoring, and incident readiness.</li><li>Ability to operate in a complex, multi-party environment involving Air Products, NGHC, PDO, DT, EPC contractors, vendors, and regulatory stakeholders.</li><li><br></li></ul><p><br></p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>We are seeking a proactive and skilled L1 Support Engineer to join our IT Managed Services team. This role is responsible for providing first-level technical support, monitoring IT systems, troubleshooting issues, and escalating incidents related to enterprise IT infrastructure, cloud, networking, and security technologies. The ideal candidate will have strong analytical skills, excellent communication abilities, and a customer-focused approach to IT operations. </span></p><br><br><br><p>Responsibilities:</p><br><br><br><br><ul><li>Provide first-level support for IT incidents and service requests across various enterprise technologies, ensuring timely resolution and accurate documentation </li><li>Monitor infrastructure components, including compute, storage, networking, security, and cloud environments, responding to alerts and performing initial troubleshooting </li><li>Perform basic administration tasks such as system health checks, log analysis, and routine maintenance activities </li><li>Assist in configuring, provisioning, and maintaining IT systems, including virtualization, cloud platforms, security appliances, and networking devices </li><li>Escalate complex issues to L2/L3 teams while ensuring proper knowledge transfer and ticket documentation </li><li>Follow IT service management (ITSM) processes and best practices, adhering to SLAs for incident response and resolution </li><li>Assist in backup and disaster recovery operations, ensuring data integrity and availability </li><li>Support access management, identity verification, and security compliance procedures </li><li>Document troubleshooting steps, issue resolutions, and system configurations in the knowledge base </li><li>Participate in shift-based operations, including weekends and on-call support as required</li></ul><br><p>Requirements: </p><br><br><ul><li>Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience) </li><li>1-3 years of experience in an IT support or infrastructure monitoring role </li><li>Basic knowledge of enterprise IT infrastructure, including compute, storage, networking, security, and cloud platforms </li><li>Familiarity with ITSM tools (ServiceNow) and ticketing systems </li><li>Experience with monitoring tools for system health checks and log analysis </li><li>Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, VLANs) </li><li>Strong troubleshooting and diagnostic skills with an analytical approach </li><li>Excellent verbal and written communication skills </li><li>Ability to work in a fast-paced, team-oriented environment </li><li>Customer-centric mindset with the ability to handle technical queries efficiently</li></ul><br><p>Nice to Have:</p><br><br><br><br><ul><li>Certifications such as VMware VCTA, CompTIA A+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator </li><li>Experience with automation tools and scripting (PowerShell, Bash, Python) </li><li>Basic knowledge of cloud computing platforms and hybrid cloud environments </li><li>Understanding of cybersecurity principles and endpoint protection solutions </li><li>Experience with identity and access management tools </li><li>Familiarity with IT asset management and compliance tracking </li><li>Exposure to containerized environments and orchestration tools </li><li>#LI-JB2</li></ul>&#xa;&#xa;<p><span><b>About Rackspace Technology</b></span></p><br><br><p><span>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.</span></p><br><br><br><p><span><b>More on Rackspace Technology</b></span></p><br><br><p><span>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<h3 >About the Opportunity</h3>
<p >Tangent International is seeking a <strong >DPI Performance Engineer</strong> for a contract position based in Riyadh, Saudi Arabia. This role focuses on the critical monitoring, analysis, troubleshooting, and optimization of Deep Packet Inspection (DPI) platforms and their associated network services.</p> <h3 >Role Summary</h3>
<p >The successful engineer will be responsible for ensuring the optimal performance and health of DPI platforms. This involves comprehensive oversight of subscriber and application traffic, KPI/KQI performance, capacity utilization, and traffic trends. A key aspect of the role is conducting Root Cause Analysis (RCA) and driving continuous optimization efforts across the DPI infrastructure. Collaboration is essential, working closely with various internal and external teams to ensure seamless operation and service quality.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Monitor DPI platform CPU, memory, throughput, PPS, sessions, subscriber capacity, and utilization.</li>
<li >Analyze application traffic, classification accuracy, and traffic trends.</li>
<li >Investigate traffic spikes, drops, shifts, and abnormal behavior.</li>
<li >Monitor throughput, latency, RTT, packet loss, connectivity, and other service-quality indicators.</li>
<li >Maintain DPI performance dashboards, reports, KPI/KQI views, and thresholds.</li>
<li >Troubleshoot service degradation and conduct detailed Root Cause Analysis (RCA).</li>
<li >Correlate DPI issues across Core, IP, BNG/UPF, IGW, PCRF/PCF, OCS, and AAA domains.</li>
<li >Perform traffic-growth and capacity forecasting.</li>
<li >Recommend capacity expansion, traffic redistribution, and optimization actions.</li>
<li >Conduct pre/post-change performance analysis for upgrades, migrations, and configuration changes.</li>
<li >Work with DPI vendors on advanced troubleshooting.</li>
<li >Automate reporting and analysis where appropriate.</li>
</ul> <h3 >Required Experience</h3>
<p >Candidates should possess <strong >2-5 years of relevant experience</strong> in DPI performance engineering or a closely related field. This experience should include hands-on involvement with monitoring, analysis, and troubleshooting of network services and Deep Packet Inspection platforms.</p> <h3 >Team Collaboration and Vendor Engagement</h3>
<p >The role requires strong collaborative skills to interface with various internal teams, including Core, IP, Internet Gateway, BNG/UPF, PCRF/PCF, OCS, AAA, Transmission, Planning, and Operations. Additionally, the engineer will engage directly with DPI vendors to resolve complex issues and drive platform enhancements, ensuring optimal system performance and reliability.</p> <h3 >Location and Employment Type</h3>
<p >This is a <strong >contract position</strong> located in <strong >Riyadh, Saudi Arabia</strong>. Salary details for this role will be discussed during the interview process.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Senior Infrastructure & Multi-Cloud Engineer</p><p>Position: Senior Infrastructure & Multi-Cloud Engineer</p><p>Engagement Type: Remote (3-month project, with potential extension)</p><p>Client Location: Saudi Arabia (KSA)</p><p>Reporting Structure: Reports to Client's Infrastructure/Cloud Operations Lead</p><p>Role Overview</p><p>We are seeking a Senior Infrastructure & Multi-Cloud Engineer to support a remote engagement for a client in Saudi Arabia. The role covers multi-cloud infrastructure operations (GCP and AWS), DevOps practices, container orchestration (Kubernetes), and endpoint/device management via Microsoft Intune. The ideal candidate is a hands-on, operations-focused engineer comfortable owning infrastructure reliability and automation across a hybrid, multi-cloud environment.</p><p>Key Responsibilities</p><ul><li>Design, deploy, and maintain infrastructure across GCP and AWS , ensuring high availability, scalability, and cost efficiency</li><li>Manage and operate Kubernetes clusters (deployment, scaling, monitoring, troubleshooting) in production environments</li><li>Build and maintain CI/CD pipelines and DevOps automation workflows to support development and release cycles</li><li>Implement Infrastructure as Code (IaC) practices (e.g., Terraform) for provisioning and configuration management across cloud environments</li><li>Manage device and endpoint policies through Microsoft Intune , including compliance policies, configuration profiles, and application deployment</li><li>Monitor infrastructure health, performance, and security across cloud and endpoint layers; respond to incidents and perform root cause analysis</li><li>Support cloud cost optimization, resource governance, and tagging/organization standards across GCP and AWS</li><li>Collaborate with the client's internal IT, security, and DevOps teams to align infrastructure operations with broader organizational policies</li><li>Maintain documentation for infrastructure architecture, runbooks, and operational procedures</li><li>Participate in on-call/operational support rotations as required by the client (clarify with client if applicable)</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 5 7 years of experience in infrastructure engineering, with solid hands-on multi-cloud experience (GCP and AWS both required)</li><li>Strong DevOps background: CI/CD tooling (e.g., Jenkins, GitLab CI, GitHub Actions), scripting/automation (Python, Bash)</li><li>Proven hands-on experience managing Kubernetes in production (deployments, Helm, scaling, troubleshooting)</li><li>Practical experience with Infrastructure as Code (Terraform strongly preferred)</li><li>Hands-on experience with Microsoft Intune for endpoint/device management and compliance</li><li>Solid understanding of cloud networking, IAM, and security fundamentals across GCP and AWS</li><li>Experience with monitoring/observability tooling (e.g., Prometheus, Grafana, CloudWatch, Stackdriver)</li><li>Strong troubleshooting skills across infrastructure, application, and network layers</li><li>Ability to work independently in a remote capacity with clear, proactive communication</li></ul><p></p></section>
<p>Responsible for the decontamination, preparation, sterilization, and distribution of surgical instruments and medical equipment by Fakeeh Care policy and procedures/standards. The role ensures that all equipment is properly sterilized and available in patient care and surgical procedures.</p><p><strong>Key Responsibilities and Duties:</strong></p><p>1. Decontamination: Receives, sorts, and inspects used surgical instruments and medical equipment for decontamination. Manually cleans instruments using appropriate detergents and disinfectants. Operates and maintains decontamination equipment such as ultrasonic cleaners, washers, and disinfectors.</p><p>2. Preparation and Packaging: Assembles surgical instrument sets and medical equipment according to established protocols. Packages instruments and supplies in preparation for sterilization, ensuring proper wrapping, labeling, and documentation. Inspects instruments for damage or wear and report any issues to the line manager.</p><p>3. Sterilization: Operates sterilizers (e.g., autoclaves) according to manufacturer guidelines and Fakeeh Care policies. Monitors and documents sterilization cycles, including time, temperature, and pressure parameters. Performs routine biological, chemical, and mechanical monitoring tests to ensure effective sterilization.</p><p>4. Storage and Distribution: Stores sterilized instruments and supplies in designated storage areas, ensuring proper rotation and inventory control. Distributes sterilized instruments and equipment to operating rooms, clinics, and other departments as required. Maintains accurate records of sterilization processes and inventory levels.</p><p>5. Quality Control and Safety: Adheres to all infection control and safety protocols to prevent cross-contamination and ensure a safe working environment. Participates in regular equipment maintenance, calibration and performance checks, and quality improvement initiatives. Report any equipment malfunctions/ incidents or safety concerns to the supervisor.</p><p>6. Compliance and Documentation: Ensures compliance with all regulatory standards, including Joint Commission, OSHA, and facility-specific policies. Maintains accurate records of sterilization processes, inventory management, and quality control measures.</p><p>7. Professional Development: Stay updated on advancements in sterilization techniques and technologies through ongoing education and training. Participates in departmental meetings and contributes to continuous improvement initiatives. Attends all mandatory training as scheduled. Demonstrates compassionate communication skills while providing support and care to the patients and staff. Maintain a positive and proactive approach to challenges.</p><p>All Fakeeh Care employees are responsible for continuous improvement, including:</p><ul><li>Performing all duties and tasks in a manner that supports Fakeeh s Person-Centered care values.</li><li>Actively contributing to continuous improvement initiatives, within the scope of the role.</li><li>Adherence to safety protocols and proactively seeking to address any job-related safety concerns.</li><li>Maintaining strict confidentiality of all sensitive information accessed or encountered during work.</li><li>Complying with cybersecurity policies and standards to protect Fakeeh s systems and participating in awareness training and initiatives to prevent cyber threats.</li><li>Adhering to and upholding Fakeeh Care s code of conduct, policies and ethical standards.</li><li>Completion of mandatory education as per the requirement, at least one month prior to expiration.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum of 1-year experience as a certified sterilization technician in a clinically complex tertiary center.</li><li>Knowledge of Performance Improvement Process and International Standards.</li><li>Bachelor's degree associate or Health Science, or similar discipline</li><li>Certification in sterile processing / Diploma in sterilization</li><li>Excellent command of oral and written English</li><li>License from the country of origin, License for practice as per the regional health regulatory authority e.g. (SCFHS / DHA), BLS, ACLS and other LSTC courses as applicable.</li><li>Service Oriented</li><li>Attention to Details</li><li>Critical Thinking</li><li>Must possess Excellent Interpersonal Skills</li></ul>
<h3 >About the Role</h3>
<p >TawanTech is seeking a <strong >Senior Application Support Engineer - Tier 2</strong> to join its team in Riyadh, Riyadh Province. This full-time position is crucial for providing 24/7 production support for critical banking applications and services. The role involves resolving complex application incidents, leading troubleshooting and Root Cause Analysis (RCA), and coordinating with various technical teams to ensure the high availability and stability of banking systems.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Provide 24/7 Tier 2 application and production support through rotational shifts and on-call coverage.</li>
<li >Support business-critical banking applications, ensuring high availability and service continuity.</li>
<li >Lead the troubleshooting and resolution of P1/P2 incidents and major incidents.</li>
<li >Perform detailed Root Cause Analysis (RCA) and drive permanent corrective actions.</li>
<li >Monitor application health, performance, availability, and integration status.</li>
<li >Analyze application, system, database, and middleware logs to identify and resolve issues.</li>
<li >Troubleshoot issues across Production, UAT, SIT, and Development environments.</li>
<li >Support application releases, deployments, patches, and configuration changes in accordance with banking change-management procedures.</li>
<li >Coordinate with Development, Infrastructure, Database, Middleware, Network, Security, and Vendor teams to resolve complex incidents.</li>
<li >Escalate code-level or unresolved issues to Tier 3 / Development teams with complete technical analysis.</li>
<li >Ensure incidents and service requests are handled within agreed SLA and ITIL processes.</li>
<li >Support Major Incident Management and provide timely technical updates to stakeholders.</li>
<li >Identify recurring incidents and participate in Problem Management activities.</li>
<li >Maintain technical documentation, support procedures, knowledge articles, and operational runbooks.</li>
</ul> <h3 >Qualifications and Experience</h3>
<ul >
<li >Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.</li>
<li >5–8+ years of experience in Application Support, Production Support, or Application Operations, particularly within banking, financial services, or other highly regulated environments.</li>
<li >Strong L2 application and production support experience in a 24/7 shift-based environment, including handling P1/P2 incidents and Major Incident Management.</li>
</ul> <h3 >Required Technical Skills</h3>
<ul >
<li >Strong troubleshooting and Root Cause Analysis (RCA) skills.</li>
<li >Good knowledge of Linux/Unix and Windows environments.</li>
<li >Strong SQL and database troubleshooting skills.</li>
<li >Experience with REST/SOAP APIs, system integrations, middleware, and application servers.</li>
<li >Familiarity with monitoring and observability tools such as Splunk, Dynatrace, AppDynamics, or Grafana.</li>
<li >Strong understanding of ITIL Incident, Problem, and Change Management.</li>
</ul> <h3 >Preferred Skills and Attributes</h3>
<ul >
<li >Experience supporting Java and/or .NET enterprise applications.</li>
<li >Knowledge of Microservices and distributed systems.</li>
<li >Experience with CI/CD tools like Jenkins, Git, or Azure DevOps.</li>
<li >Exposure to Docker/Kubernetes.</li>
<li >Experience with banking integrations, payment systems, digital channels, or core banking applications.</li>
<li >ITIL certification is a plus.</li>
<li >Good understanding of security, access control, audit, and compliance requirements in banking environments.</li>
<li >Strong communication and stakeholder management skills.</li>
</ul> <h3 >Work Environment and Expectations</h3>
<p >This role operates within a 24/7 shift-based environment with on-call coverage, requiring support for production activities and critical business operations outside normal working hours when necessary. The Senior Application Support Engineer will also mentor junior support engineers and provide technical guidance to the L2 support team. Adherence to banking security, compliance, audit, and operational policies is essential.</p>
<h3 >About the Role</h3>
<p >Ethra For Human Resources Consulting is seeking a <strong >Rental Operations Manager</strong> for a full-time position. This role involves leading and overseeing rental operations across multiple branches and airport counters in Saudi Arabia, specifically in Riyadh, Jeddah, Al Khobar, Al Qassim, and Hail. The primary objective is to ensure smooth daily operations, consistent customer service standards, efficient fleet utilization, strong branch performance, and the achievement of operational and commercial targets. The position is based in Riyadh and requires frequent travel to rental branches across the Kingdom based on operational and business needs.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Manage and supervise front office operations across rental branches and airport counters to ensure smooth daily business activities and high service standards.</li>
<li >Lead branch teams, including rental agents, shift supervisors, customer service staff, and operational coordinators, to achieve operational and commercial targets.</li>
<li >Ensure efficient handling of customer interactions, including reservations, vehicle handover, returns, upgrades, complaints resolution, and loyalty program engagement.</li>
<li >Implement operational procedures to standardize front office activities and enhance customer experience consistency across all locations.</li>
<li >Optimize branch operational performance through workforce planning, scheduling efficiency, and resource allocation.</li>
<li >Coordinate closely with Fleet and Maintenance teams to maximize vehicle availability, minimize downtime, and improve fleet rotation efficiency.</li>
<li >Analyze branch and regional performance KPIs, including utilization, revenue per rental, conversion rates, customer retention, and operational productivity.</li>
<li >Prepare operational reports and present performance insights, challenges, and recommendations to senior management.</li>
<li >Manage escalated customer and operational issues promptly while maintaining service quality and business continuity.</li>
</ul> <h3 >Strategic and Financial Oversight</h3>
<ul >
<li >Identify business expansion opportunities, including new branch locations, airport operations, corporate partnerships, and high-demand service areas.</li>
<li >Conduct market and competitor analysis to support network optimization and expansion strategies.</li>
<li >Coordinate branch opening projects and operational readiness for new locations, ensuring staffing, training, process implementation, and service compliance.</li>
<li >Collaborate with Sales, Marketing, and Revenue teams to support promotional campaigns, seasonal demand planning, and customer acquisition initiatives.</li>
<li >Coordinate closely with the Finance Department to monitor branch financial performance, support invoicing accuracy, follow up on pending collections, and ensure timely resolution of overdue accounts.</li>
<li >Ensure compliance with company policies, operational procedures, safety regulations, and brand standards across all branches.</li>
</ul> <h3 >Qualifications and Experience</h3>
<ul >
<li >Minimum of <strong >5 years of experience</strong> in car rental operations, rental management, or a similar role.</li>
<li >Previous experience managing multiple rental branches is strongly preferred.</li>
<li >Car rental experience within Saudi Arabia is required.</li>
<li >Airport rental operations experience is preferred but not mandatory.</li>
<li >Bachelor’s degree or equivalent relevant experience.</li>
</ul> <h3 >Required Skills and Knowledge</h3>
<ul >
<li >Strong knowledge of daily car rental operations and customer service processes.</li>
<li >Experience managing rental agents, supervisors, customer service teams, and operational coordinators.</li>
<li >Good knowledge of rental regulations and operational procedures.</li>
<li >Experience using rental, reservation, scheduling, or fleet management systems.</li>
<li >Strong leadership, communication, problem-solving, and decision-making skills.</li>
<li >Willingness to travel frequently across Saudi Arabia based on business needs.</li>
</ul> <h3 >Work Environment</h3>
<p >This full-time position is based in Riyadh, Saudi Arabia, and involves managing operations across various cities including Jeddah, Al Khobar, Al Qassim, and Hail. The role requires close coordination with multiple internal departments and frequent travel to ensure operational excellence across all locations.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La </span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></p><br><br>
<br>
<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li>
<li><span><span><span>5 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities. </span></span></span></li>
</ul>
<br>
<p><span><span><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span>To be responsible of Ensuring that calls to the Service Centre are promptly answered and requests are followed through to the concerned department.</span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span>As a Service Centre, we rely on you to,</span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span>To have knowledge of the operational systems at Telephone / Service Centre<br>e.g. PABX / Call Centre System / Call Accounting Software.</span></span></li>
<li><span><span>To have knowledge of Shangri‐La’s standard operating policies and procedures for the Service Centre.</span></span></li>
<li><span><span>Ensures all calls from guests and external calls are handled professionally and with care adhering to hotel’s and Shangri‐La policies and procedures.</span></span></li>
<li><span><span>Ensures correct transmission and receipt of facsimile.</span></span></li>
<li><span><span>Accurately records all requests for wake‐up calls and ensures they are handled correctly.</span></span></li>
<li><span><span>Answer all incoming calls.</span></span></li>
<li><span><span>Records and channels guest request to appropriate departments, If required, performs follow‐up calls to guests concerned to ensure service / facility defect has been rectified to satisfaction.</span></span></li>
<li><span><span>Makes operator assisted calls</span></span></li>
<li><span><span>Records guest’s messages</span></span></li>
<li><span><span>Knows all the Emergency Procedures of the hotel and how to handle them.</span></span></li>
</ul>
<br>
<p><span><span><strong><u><span><span><span>What we are Looking For:</span></span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span>At least 1 year working experience.</span></span></li>
<li><span><span>Ability to work flexible hours and shifts.</span></span></li>
<li><span><span>Communicates and writes with fluency in English (as well as the Arabic language).</span></span></li>
<li><span><span>Responsible and able to take initiative.</span></span></li>
<li><span><span>Pleasant, friendly, and cheerful attitude.</span></span></li>
<li><span><span><em>This Position is for Saudi Nationals Only</em></span></span></li>
</ul>
<br>
<p><span><strong>Why Join Us:</strong></span></p><br><br>
<br>
<ul>
<li><span>A workplace that values your passion and supports self-realization and personal growth. </span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
</ul>
<br>
<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
<br>
<br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La </span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></p><br><br>
<br>
<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li>
<li><span><span><span>5 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities. </span></span></span></li>
</ul>
<br>
<p><span><span><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span>To be responsible of Ensuring that calls to the Service Centre are promptly answered and requests are followed through to the concerned department.</span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span>As a Service Centre, we rely on you to,</span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span>To have knowledge of the operational systems at Telephone / Service Centre<br>e.g. PABX / Call Centre System / Call Accounting Software.</span></span></li>
<li><span><span>To have knowledge of Shangri‐La’s standard operating policies and procedures for the Service Centre.</span></span></li>
<li><span><span>Ensures all calls from guests and external calls are handled professionally and with care adhering to hotel’s and Shangri‐La policies and procedures.</span></span></li>
<li><span><span>Ensures correct transmission and receipt of facsimile.</span></span></li>
<li><span><span>Accurately records all requests for wake‐up calls and ensures they are handled correctly.</span></span></li>
<li><span><span>Answer all incoming calls.</span></span></li>
<li><span><span>Records and channels guest request to appropriate departments, If required, performs follow‐up calls to guests concerned to ensure service / facility defect has been rectified to satisfaction.</span></span></li>
<li><span><span>Makes operator assisted calls</span></span></li>
<li><span><span>Records guest’s messages</span></span></li>
<li><span><span>Knows all the Emergency Procedures of the hotel and how to handle them.</span></span></li>
</ul>
<br>
<p><span><span><strong><u><span><span><span>What we are Looking For:</span></span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span>At least 1 year working experience.</span></span></li>
<li><span><span>Ability to work flexible hours and shifts.</span></span></li>
<li><span><span>Communicates and writes with fluency in English (as well as the Arabic language).</span></span></li>
<li><span><span>Responsible and able to take initiative.</span></span></li>
<li><span><span>Pleasant, friendly, and cheerful attitude.</span></span></li>
<li><span><span><em>This Position is for Saudi Nationals Only</em></span></span></li>
</ul>
<br>
<p><span><strong>Why Join Us:</strong></span></p><br><br>
<br>
<ul>
<li><span>A workplace that values your passion and supports self-realization and personal growth. </span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
</ul>
<br>
<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
<br>
<br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Reporting to the Project Director, the Technical Manager shall lead and manage all technical and engineering oversight functions on behalf of the Project Management Consultant (PMC) for a major road/highway construction project. The role is responsible for ensuring that the Contractor s designs, construction methods, materials, and execution comply with contract requirements, applicable standards, approvals, and best engineering practices, while supporting successful delivery in terms of quality, safety, cost, and schedule.</p><p>Your role</p><p>Technical Leadership & Oversight</p><ul><li>Act as the overall technical authority within the PMC team for highway, interchange, and bridge works, including earthworks, pavements, drainage, structures, and associated utilities.</li><li>Review, assess, and provide recommendations on the Contractor s technical submissions, including:</li><ul><li>Design deliverables (where applicable).</li><li>Construction methodologies and temporary works.</li><li>Sequence of works and traffic management schemes.</li></ul><li>Ensure compliance with contract requirements, specifications, approved drawings, and relevant international and local standards (e.g. AASHTO, Eurocodes, Saudi Arabian local road authority standards).</li></ul><p>Contractor Supervision & Interface</p><ul><li>Provide technical direction and clarification to the Construction Supervision Team and interface closely with discipline leads (roads, structures, utilities, geotechnical, QA/QC).</li><li>Lead technical coordination with the Construction Contractor, method statements, material submittals, shop drawings, and design changes.</li><li>Participate in technical meetings, design reviews, and resolution of interface issues between different work packages and stakeholders.</li></ul><p>Quality Assurance & Compliance</p><ul><li>Oversee the implementation of quality assurance and quality control systems on site, ensuring construction activities meet the specified technical and performance criteria.</li><li>Review non conformance reports (NCRs), corrective actions, and technical concessions raised by the Contractor.</li><li>Support audits and inspections related to materials, workmanship, and construction processes, particularly for critical elements such as bridges and structures.</li></ul><p>Design & Constructability Review (where applicable)</p><ul><li>Review Contractor proposed designs or design changes to ensure:</li><ul><li>Constructability and compliance with scope.</li><li>Safety during construction and operation.</li><li>Whole life performance and durability.</li></ul><li>Participate in value engineering and technical optimization exercises without compromising safety, quality, or contractual obligations.</li></ul><p>Risk, Safety & Technical Assurance</p><ul><li>Support identification and mitigation of technical risks, constructability risks, and interface risks associated with road and bridge works.</li><li>Ensure technical aspects of construction methods comply with health, safety, and environmental (HSE) requirements, including temporary works and traffic management.</li><li>Contribute to risk assessments, method reviews, and safety-in-design considerations.</li></ul><p>Progress Monitoring & Reporting</p><ul><li>Monitor technical progress against approved baselines and contribute to monthly progress reports from a technical perspective.</li><li>Identify potential technical issues that may impact schedule, cost, or performance, and recommend corrective actions.</li><li>Support the Project Manager in evaluating technical implications of variations, claims, and change orders.</li></ul><p>Team Management & Knowledge Sharing</p><ul><li>Provide leadership, guidance, and mentoring to PMC discipline engineers and inspectors.</li><li>Ensure consistent application of technical standards and PMC procedures across all site teams.</li><li>Promote effective communication and coordination within the PMC and with external stakeholders.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's Degree in Civil Engineering (Master's degree or above preferred).</li><li>Professional Engineer (PE), Chartered Engineer (CEng), or equivalent professional registration preferred.</li><li>Minimum 20-25 years of experience in road, highway, and bridge projects, with significant exposure to construction supervision and/or PMC roles.</li><li>Proven experience managing or overseeing large D&B contractors on major transportation infrastructure projects.</li><li>Strong background in bridges, interchanges, pavement systems, and earthworks.</li><li>In depth knowledge of highway and bridge construction practices.</li><li>Ability to manage multidisciplinary technical teams.</li><li>Excellent communication and stakeholder management skills.</li><li>Familiarity with international standards and Saudi Arabia/GCC technical standards.</li></ul><p></p></section>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr >
<td colspan="6" valign="top">
<p ><strong><span >Job Description </span></strong></p>
</td>
</tr>
<tr >
<td colspan="6" valign="top">
<p ><strong><span >OVERVIEW</span></strong></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Job Title</span></strong></p>
</td>
<td valign="top">
<p ><span >Consultant</span></p>
</td>
<td valign="top">
<p ><strong><span >Job Code</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
<td valign="top">
<p ><strong><span >Grade</span></strong></p>
</td>
<td valign="top">
<p ><span >I3</span></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Group</span></strong></p>
</td>
<td valign="top">
<p ><span >Government products</span></p>
</td>
<td valign="top">
<p ><strong><span >Division</span></strong></p>
</td>
<td colspan="3" valign="top">
<p ><span >Technology</span></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Department</span></strong></p>
</td>
<td valign="top">
<p ><span >IT Infrastructure</span></p>
</td>
<td valign="top">
<p ><strong><span >Unit</span></strong></p>
</td>
<td colspan="3" valign="top">
<p ><span dir="RTL" >-</span></p>
</td>
</tr>
</tbody>
</table>
<p ><span > </span></p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td valign="top">
<p ><strong><span >ROLE PURPOSE</span></strong></p>
<p ><em><span >The aim is to state the overall significance of the job from the organization’s perspective.</span></em></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><span >To design, build, and operate secure, scalable, and reliable platform engineering capabilities that enable efficient application development and deployment, while integrating infrastructure services, identity and access management (IAM), and security controls to ensure high availability, compliance, and operational excellence across enterprise platforms.</span></p>
</td>
</tr>
</tbody>
</table>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr >
<td colspan="2" valign="top">
<p ><strong><span >KEY ACCOUNTABILITIES & ACTIVITIES</span></strong></p>
<p ><em><span >This section describes <u>the principal outputs</u> required from the job.</span></em></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Key Accountabilities</span></strong></p>
</td>
<td valign="top">
<p ><strong><span >Key Activities</span></strong></p>
</td>
</tr>
<tr >
<td >
<ol >
<li ><span >Platform Engineering & Enablement</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Design, build, and maintain internal platforms that support application development, deployment, and operations. </span></li>
<li ><span >Enable development teams through standardized environments, automation, and self-service capabilities. </span></li>
<li ><span >Improve platform usability, performance, and scalability to support business needs.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="2">
<li ><span >Infrastructure & Cloud Operations</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Implement and operate infrastructure services including compute, storage, networking, and cloud platforms. </span></li>
<li ><span >Ensure infrastructure availability, scalability, and performance aligned with business requirements. </span></li>
<li ><span >Support infrastructure lifecycle activities including upgrades, patching, and refresh.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="3">
<li ><span >System Reliability & Availability</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Ensure high availability of platforms through monitoring, incident management, and proactive maintenance.</span></li>
<li ><span >Ensure platform resilience and continuity through implementation and testing of business continuity (BCP) and disaster recovery strategies.</span></li>
<li ><span >Conduct health checks and performance tuning activities across platform components.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="4">
<li ><span >Identity & Access Management (IAM)</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Manage IAM platforms (e.g., SailPoint) including identity lifecycle, provisioning, and RBAC. </span></li>
<li ><span >Implement access governance practices such as certification campaigns and access reviews. </span></li>
<li ><span >Integrate IAM solutions with enterprise systems, applications, and cloud services</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="5">
<li ><span >Privileged Access & Security Operations</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Support PAM solutions (e.g., CyberArk) for managing privileged accounts and secure access. </span></li>
<li ><span >Monitor and audit user and privileged activities to ensure compliance and security. </span></li>
<li ><span >Enforce access control policies including segregation of duties (SoD).</span></li>
<li ><span >Support audit activities and ensure compliance with regulatory frameworks (e.g., ISO 27001, NCA).</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="6">
<li ><span >Automation & DevOps Enablement</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Develop and maintain automation scripts and CI/CD pipelines to streamline deployments. </span></li>
<li ><span >Enhance platform efficiency through infrastructure-as-code and automated provisioning. </span></li>
<li ><span >Support DevOps practices to accelerate delivery and reduce manual effort.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="7">
<li ><span >Monitoring, Incident & Problem Management</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Implement monitoring tools to track platform health, availability, and performance. </span></li>
<li ><span >Respond to incidents and service disruptions, ensuring timely resolution. </span></li>
<li ><span >Analyze root causes and implement preventive measures.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="8">
<li ><span >Stakeholder Collaboration & Platform Integration</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Collaborate with development teams, cybersecurity, and operations for platform integration. </span></li>
<li ><span >Ensure platform resilience and continuity through implementation and testing of business continuity (BCP) and disaster recovery strategies.</span></li>
<li ><span >Provide technical guidance to ensure secure and optimized platform usage.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="9">
<li ><span >Policies, Processes & Procedures</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</span><span > </span></li>
<li ><span >Comply with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.</span><span > </span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="10">
<li ><span >Information Security</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.</span><span > </span></li>
</ul>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="2" valign="top">
<p ><strong><span >JOB SPECIFICATIONS</span></strong></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Academic and professional qualifications</span></strong></p>
</td>
<td valign="top">
<ul >
<li ><span >Bachelor’s degree in computer science, IT, Software Engineering, or related field. </span></li>
<li ><span >Relevant certifications in Cloud, DevOps, or IAM (preferred).</span></li>
</ul>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Years and Nature of Experience</span></strong></p>
</td>
<td valign="top">
<ul >
<li ><span >4–6 years of experience in platform engineering, IT infrastructure, cloud operations, or IAM. </span></li>
<li ><span >Hands on experience in infrastructure and platform operations, IAM (SailPoint preferred), automation/DevOps practices, and monitoring and incident management</span></li>
</ul>
</td>
</tr>
</tbody>
</table>
<p> </p>
</span>
Job location: Saudi Arabia(Riyadh- work from office) Available to join within 0-30 Days Industry: Fin Tech/Real Estate Technology preferred Experience: 10 years+ must with OCI & AWSSalary: 22-23K SAR per month max<br>Role Summary We are looking for an experienced Senior Dev Ops Architect – Cloud & Infrastructure to take end-to-end ownership of the organization's enterprise Cloud and Infrastructure architecture. The role will focus primarily on Oracle Cloud Infrastructure (OCI) and AWS, with responsibility for designing and evolving secure, scalable, highly available, resilient, and cost-effective enterprise technology platforms. The candidate will work closely with C-level stakeholders, application teams, security teams, technology teams, vendors, and business stakeholders to understand business and technology requirements, define architecture and technology strategies, drive key technical decisions, and ensure successful implementation of infrastructure initiatives. This is a senior, hands-on architecture role requiring strong expertise across Cloud, Dev Ops, Infrastructure, Security, Networking, Automation, High Availability, Disaster Recovery, and Enterprise Architecture, combined with excellent communication and stakeholder-management skills. Key Responsibilities Take end-to-end ownership of the enterprise Cloud and Infrastructure architecture and roadmap. Design and evolve secure, scalable, highly available, resilient, and enterprise-grade solutions primarily across OCI and AWS. Define cloud and infrastructure architecture standards, reference architectures, technology strategies, and best practices. Partner with application teams to translate business and application requirements into appropriate infrastructure and cloud solutions. Collaborate with Security teams to ensure infrastructure architectures meet security, compliance, identity, access, and risk requirements. Drive cloud adoption, migration, modernization, automation, and infrastructure optimization initiatives. Establish and enhance Dev Ops capabilities including CI/CD, Infrastructure as Code, automated provisioning, configuration management, and deployment automation. Define and implement appropriate High Availability, Disaster Recovery, Backup, Business Continuity, monitoring, and observability strategies. Evaluate technology options and provide recommendations considering scalability, performance, reliability, security, operational complexity, and cost. Coordinate complex infrastructure initiatives across application, security, networking, architecture, operations, vendors, and other technology teams. Provide architecture guidance and technical direction during major technology initiatives, implementations, and production transformations. Communicate architecture decisions, technology strategies, risks, dependencies, and roadmaps effectively to C-level and senior stakeholders. Ensure appropriate technical documentation, governance, standards, and architectural consistency across infrastructure environments. Core Technical Expertise Cloud Oracle Cloud Infrastructure (OCI) – Mandatory / Primary AWS – Mandatory / Primary Enterprise cloud architecture and hybrid/multi-cloud environments. Cloud networking, compute, storage, IAM, security, monitoring, and database infrastructure. Azure and other cloud platforms – Good to have. Dev Ops & Automation CI/CD architecture and implementation. Terraform / Infrastructure as Code. Docker and Kubernetes / container platforms. Configuration and deployment automation. Git-based development and release practices. Python, Shell, Power Shell, or equivalent scripting. Monitoring, logging, observability, and operational automation. Enterprise Infrastructure Strong understanding of:Enterprise networking and connectivity. Load balancing, DNS, firewalls, VPN, routing, and network security. Identity and Access Management. Storage, backup, and database infrastructure. High Availability and Disaster Recovery. Business Continuity and operational resilience. Infrastructure security and compliance. Performance, capacity, reliability, and cloud cost optimization. Required Experience & Qualifications10+ years of experience in Infrastructure, Cloud, Dev Ops, and/or Cloud Architecture. Strong hands-on experience with Oracle Cloud and AWS. Proven experience designing and managing enterprise-scale infrastructure and cloud environments. Experience working across multiple technology functions and managing complex infrastructure dependencies. Strong experience engaging with C-level executives and senior stakeholders, as well as application, security, architecture, and technology teams. Experience in Fin Tech, Financial Services, Real Estate Technology is highly preferred. Strong English communication skills – mandatory. Bachelor's or Master's degree in Computer Science, Engineering, Information Technology, or a related discipline is preferred. Cloud certifications are not mandatory; relevant AWS, Oracle, Azure, Kubernetes, or other certifications are an advantage.
Who Are We❓<br><br>We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving Saa S companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest Saa S funding round in MENA, boosting its innovation capabilities to better serve business owners.<br><br>The Job in a Nutshell????<br><br>You'll build the internal AI systems our engineers work inside every day: agents that generate and maintain tests, pipelines that triage failures before a human sees them, tooling that speeds up code review and debugging, and the evaluation infrastructure that makes our own AI features testable at all.<br><br>This is a builder's role. You'll write production code, own systems in CI, and be measured on whether engineers actually use what you ship.<br><br>What Will You Do❓<br><br>Test automation across the stack<br><br>Backend: API and contract testing, service-level and integration coverage, data setup that doesn't rot, and test design that survives a schema change Frontend: web E2E and component-level coverage with Playwright, visual and RTL regression, and suites fast enough to gate a merge rather than a nightly Mobile: native and cross-platform coverage with Appium or Maestro, device-farm strategy, offline and sync behaviour, and the payment-peripheral paths that only break on real hardware The connective tissue: shared fixtures, environment and test-data management, parallelisation, and CI pipelines where a red build means somethingperformance and load testing Experience<br><br>The AI layer on top of it<br><br>Test generation from specs, code, and production traffic — with the maintenance story solved, not just the first draft Failure triage that classifies a red build before a human opens it: real bug, flake, environment, or test rot Self-healing locators and suite health tooling — flake detection, quarantine, coverage-gap analysis Evaluation infrastructure for AI features across our products: datasets, scoring, and regression detection when a prompt or model changes Evaluation for our market specifically — Arabic and English behaviour, RTL interfaces, and region-specific POS, tax, and payment rules. Correctness here is rarely a string match<br><br>Agentic AI and orchestration<br><br>Agentic AI that does real work in our pipelines: reads a diff, runs the relevant suite, reproduces a failure, proposes a fix, opens the PRAgents that own a quality workflow end to end — exploratory testing against a running build, coverage-gap hunting, release-risk assessment — and know when to escalate to a human Orchestration that holds up under load — multi-step planning, tool use, retries, state and memory across steps, sandboxed execution, multi-agent handoffs, and clean boundaries between agentic and deterministic steps Integration with the stack we already have (CI, Jira, observability, MCP-style tool interfaces) rather than a parallel system beside it The judgement to know when a plain pipeline beats an agent, and to say so<br><br>The technical ground<br><br>You should be current on how this work is actually done today, and able to argue about it rather than recite it:<br><br>Test automation: framework design and layering, the test pyramid and where it stops being useful, flake economics, parallel execution, mobile and cross-browser realities, CI/CD gating, Framework: Playwright, Appium, Maestro Agentic AI: orchestration and tool use, multi-step planning, memory and state, sandboxed execution, multi-agent patterns, MCP and similar tool-integration standards, and the cost of each Context engineering: retrieval strategy, chunking, reranking, caching, and managing long-context behaviour — including where it degrades Evaluation: offline and online evals, LLM-as-judge and its failure modes, human-in-the-loop review, statistical significance on small samples, regression gates in CIReliability: structured output, guardrails, fallback and retry design, and handling non-determinism in systems that must not flap Operations: tracing and observability for LLM systems, prompt and version management, latency and cost budgeting, model routing, and when fine-tuning or distillation beats a better prompt<br><br>What Are We Looking For❓<br><br>An engineer who ships production software, with recent hands-on work on LLM-backed systems that real users depend on. Strong Python; comfortable in at least one of . NET, Java, or Type Script. Tested, maintained code — not notebooks Real automation depth across more than one surface. You've owned a suite that gates releases on backend and on a UI — web or mobile — and you can explain how you kept it green without deleting the hard tests Real experience building evaluation systems. You can explain how you knew your system was getting better, with numbers Practical depth with the modern LLM toolkit — prompting, structured output, tool use, retrieval, agentic AI orchestration — and a clear sense of the trade-offs Credible testing fundamentals. You don't need a QA title, but test design, automation frameworks, and CI/CD shouldn't be new to you A bias toward adoption. You measure your work by what other engineers use, not by what you demoed<br><br>What We Offer You❗<br><br>We believe you will love working at Foodics!<br><br>We have an inclusive and diverse culture that encourages innovation and flexibility in-office, and hybrid work setups We offer highly competitive compensation packages, including bonuses and the potential for shares We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company
About ACIX Middle East<br>ACIX Middle East is a leading Value-Added Distributor (VAD) specializing in Physical Security, Surveillance, Access Control, Time Attendance, AI Video Analytics, Networking, Storage, and Workplace & Workforce Solutions across the GCC region. We work closely with System Integrators, Consultants, and Technology Partners to deliver innovative and integrated security solutions.<br>Job Summary We are looking for a dynamic and result-oriented channel Sales Associate to drive business growth across Saudi Arabia. The ideal candidate will be responsible for developing channel partners, generating new business opportunities, supporting existing partners, and achieving assigned sales targets across ACIX's product portfolio.<br>Key Responsibilities Develop and manage relationships with System Integrators, Resellers and End Customers. Identify new business opportunities and convert them into sales. Achieve monthly, quarterly, and annual sales targets. Promote ACIX's complete portfolio, including:Video Surveillance VMS Solutions Access Control Time Attendance AI Video Analytics Turnstiles & Entrance Automation Storage & Networking Solutions Conduct customer meetings, product presentations, and demonstrations. Work closely with the pre-sales team to prepare technical proposals and project solutions. Manage the complete sales cycle from lead generation to project closure. Build and maintain a healthy sales pipeline through CRM. Conduct partner training, product awareness sessions, and roadshows. Track competitor activities, market trends, and customer requirements. Coordinate with vendors for pricing, promotions, and technical support. Ensure timely collection of payments from customers. Prepare weekly sales reports, forecasts, and market intelligence.<br>Required Skills Excellent communication and presentation skills. Strong negotiation and relationship management abilities. Ability to generate and close new business opportunities. Good understanding of channel sales and project sales. Knowledge of CRM systems and Microsoft Office. Self-motivated with a strong customer-focused approach. Ability to work independently and manage multiple accounts.<br>Preferred Industry Experience Candidates with experience in one or more of the following domains will be preferred:CCTV & Video Surveillance Physical Security ELV Systems Access Control Time Attendance VMS Platforms AI Video Analytics Networking Enterprise Security Solutions System Integrator / Distribution Business<br>Qualifications Bachelor's Degree in Engineering, Business, IT, or a related field.2–5 years of B2B sales experience in the ELV, Physical Security, or ICT industry. Experience working with distributors, system integrators, or security solution providers. Valid Saudi driving license (preferred). Willingness to travel extensively across Saudi Arabia.<br><br>What We Offer Competitive salary with performance-based incentives. Career growth opportunities within a rapidly expanding GCC organization. Exposure to leading global technology brands. Continuous product and sales training. Collaborative and high-performance work environment.
Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation, and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain. We are hiring for "AI Platform Engineering and MLOps/LLMOps Resident - Strong exp in NIM, Triton, NeMo, RAPIDS and GPU placement and CI/CD or Git Ops and environment promotion" for Riyadh KSA <br>Experience - 8 + Years<br>Job Summary:<br>·NIM, Triton, NeMo, and RAPIDS·Model registries and model/prompt/version traceability·CI/CD or Git Ops and environment promotion·Model evaluation, approval gates, monitoring, rollback, and retirement·RAG, embeddings, vector indexes, document processing, and retrieval evaluation·Endpoint observability, security controls, and service-level measures AI developer enablement and production-readiness coaching·Define reusable NIM and Triton deployment patterns across the H200 and L40S pools.·Establish templates for model packaging, endpoint configuration, resource requests, GPU placement, health checks, logging, metrics, security controls, and rollback.·Support controlled model customization and fine-tuning workflows using NeMo on dedicated H200 capacity.·Use RAPIDS where appropriate for GPU-accelerated data preparation, embeddings, document processing, and related pipeline stages.·Define the governed model lifecycle: experiment, register, evaluate, approve, deploy, monitor, rollback, and retire.·Establish evaluation gates for quality, grounded-answer rate, latency, concurrency, availability, safety, and operational readiness.·Define CI/CD or Git Ops patterns for repeatable promotion between development, validation, and production environments, subject to MOJ standards.·Create RAG and document-intelligence onboarding patterns covering data approval, ingestion, chunking, embeddings, vector indexes, access control, and rollback.<br>WHAT’S ON OFFERYou will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression. To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to saranya@aven-sys.com Your interest will be treated with strict confidentiality. CONSULTANT DETAILSConsultant Name: Saranya MAvensys Consulting Pte Ltd EA Licence 12C5759Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy policy.
Company Description SAT Microsystems is an established IT service provider delivering innovative solutions that reduce business costs and complexity across Saudi Arabia, the UAE, and multiple international markets. Hundreds of organizations rely on the company to secure, manage, and support their IT operations, giving SAT Microsystems deep insight into emerging technologies and industry trends. The company’s portfolio spans managed IT services, IT infrastructure support, database and application services, desktop support, cybersecurity (SOC), and cloud services. SAT Microsystems also focuses on advanced offerings such as robotic process automation (RPA), IoT solutions and chatbots, AI and automation services, NOC center operations, and business process outsourcing (BPO). This breadth of services enables clients to accelerate digitalization and modernize their technology environments.<br>Role Description The Solar Winds Expert with project management (Implementation) role is a full-time, on-site position based in Jeddah. The individual in this role will design, deploy, configure, and optimize Solar Winds monitoring solutions across client environments, ensuring robust performance, availability, and security. Daily responsibilities include gathering requirements, developing implementation plans, coordinating project timelines, and managing stakeholder expectations throughout the project lifecycle. The role involves integrating Solar Winds with existing IT infrastructure, creating dashboards and alerts, performing health checks, and documenting configurations and procedures. The Solar Winds Expert will collaborate closely with infrastructure, network, security, and service delivery teams to support ongoing operations, provide training and knowledge transfer, and drive continual improvement of monitoring and reporting capabilities.<br>Qualifications<br> Candidates should possess strong Analytical Skills to interpret monitoring data, troubleshoot complex issues, and optimize system performance. Candidates should possess effective Communication skills to collaborate with cross-functional teams, engage with clients, and provide clear documentation and training. Candidates should possess Program Management and Project Management capabilities to lead Solar Winds implementation projects, manage scope, schedule, and resources, and ensure successful delivery. Candidates should possess Project Planning skills to define requirements, create detailed implementation plans, track progress, and manage risks and dependencies. Hands-on expertise in Solar Winds implementation and administration (NPM, NTA, SAM, or related modules), including design, configuration, and integration with enterprise IT environments. Solid understanding of IT infrastructure, networks, servers, and cloud environments, preferably within managed services or NOC/SOC contexts. Relevant academic background in Information Technology, Computer Science, Engineering, or a related field; professional certifications in Solar Winds, ITIL, or project management (e.g., PMP, PRINCE2) are an advantage. Ability to work on-site in Jeddah, manage multiple initiatives simultaneously, and adapt to evolving client
<h3 >About TAWANTECH and the Role</h3>
<p >TAWANTECH is seeking a <strong >Senior BPMS / IBM BAW Support Engineer</strong> to join our team in Riyadh, Saudi Arabia. This full-time position requires 5-10 years of experience and focuses on providing operational support for enterprise Business Process Management (BPMS) and workflow applications.</p> <h3 >Role Purpose</h3>
<p >The primary purpose of this role is to ensure the availability, stability, and performance of mission-critical business process solutions built on IBM Business Automation Workflow (BAW) and IBM WebSphere Application Server (WAS). As part of a 24x7 production support organization, the engineer will be responsible for leading incident resolution, monitoring application health, and troubleshooting complex workflow issues, collaborating with various technical and business teams to maintain seamless operations.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Provide Level 2/Level 3 production support for IBM BAW/BPMS applications.</li>
<li >Monitor and support IBM Business Automation Workflow (BAW) runtime environments and workflow services.</li>
<li >Lead troubleshooting and resolution of complex production incidents affecting business process applications.</li>
<li >Support Process Server, Process Center, and deployment environments.</li>
<li >Monitor workflow instances, business services, and application health to ensure maximum availability.</li>
<li >Analyze application logs, JVMs, thread dumps, heap dumps, and system metrics to diagnose and resolve production issues.</li>
<li >Perform Root Cause Analysis (RCA) and implement preventive measures to reduce recurring incidents.</li>
<li >Support application deployments, configuration changes, patches, and production releases.</li>
<li >Manage application server configurations, clusters, and deployments on IBM WebSphere Application Server (WAS).</li>
<li >Collaborate with Development, Middleware, Infrastructure, Database, and DevOps teams during major incidents and releases.</li>
<li >Perform production readiness reviews and post-deployment validation.</li>
<li >Develop and maintain operational documentation, runbooks, knowledge base articles, and support procedures.</li>
<li >Drive operational improvements through automation, monitoring enhancements, and proactive health checks.</li>
<li >Mentor junior engineers and provide technical leadership during critical production incidents.</li>
<li >Ensure compliance with SLAs, operational standards, security policies, and ITIL best practices.</li>
</ul> <h3 >Required Experience and Qualifications</h3>
<p >Candidates for this Senior BPMS / IBM BAW Support Engineer role should possess 5-10 years of relevant experience. Key qualifications include:</p>
<ul >
<li ><strong >Strong hands-on experience administering IBM WebSphere Application Server (WAS).</strong></li>
<li >Experience supporting mission-critical workflow and business process applications.</li>
<li >Experience troubleshooting clustered WebSphere environments and distributed enterprise applications.</li>
</ul> <h3 >Technical Skills and Operational Frameworks</h3>
<ul >
<li >Familiarity with enterprise monitoring tools such as Dynatrace, Splunk, AppDynamics, or equivalent.</li>
<li >Experience working within Agile, DevOps, and ITIL service management frameworks.</li>
<li >Banking or financial services experience is highly preferred.</li>
</ul> <h3 >Work Environment</h3>
<p >This role operates within a 24x7 production support organization, requiring a commitment to maintaining high availability and performance for critical business solutions. The position is full-time and based in Riyadh, Saudi Arabia.</p>
<h3 >About the Role</h3>
<p >Acwa is seeking a <strong >CCR Operator I</strong> to join its operations team in Rabigh, Saudi Arabia. This full-time position is for an experienced professional with 5-10 years in plant operations, focusing on the critical monitoring and control of unit parameters and coordinating operational activities.</p> <h3 >Role Purpose</h3>
<p >The CCR Operator I is responsible for the continuous monitoring and control of plant or unit operational parameters from the Central Control Room. This role requires proactive engagement and close coordination with other operators to ensure efficient, safe, and compliant plant operations.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Comply with all safety rules and regulations, and maintain familiarity with fire equipment within the operational area.</li>
<li >Understand plant P&IDs, Standard Operating Procedures (SOPs), Work Instructions, Operation and Control Logics, and Emergency Operation Procedures.</li>
<li >Monitor all unit parameters, record periodic readings on log sheets, and summarize all shift activities and events in the log book.</li>
<li >Follow instructions from the Shift Charge Engineer and Shift Supervisor, and coordinate effectively with other operators regarding all activities.</li>
<li >Maintain vigilance and take prompt, decisive actions during abnormal operating conditions.</li>
<li >Coordinate and ensure proper Lock Out & Tag Out (LOTO) procedures during equipment isolation for maintenance, adhering strictly to approved Permit To Work procedures. Normalize equipment as instructed after cancellation.</li>
<li >Inspect the unit and auxiliaries during the shift to confirm all equipment parameters are within specified limits, reporting any abnormalities to the Shift Supervisor or SCE.</li>
<li >Perform periodic protection tests under the supervision of the SCE/Supervisor and maintain accurate records. Execute equipment changeovers according to preset schedules.</li>
<li >Raise work requests or defect notes for faulty equipment and follow up on defect rectification.</li>
<li >Assist in the training and familiarization of new operators.</li>
<li >Report near misses and implement prescribed risk controls.</li>
<li >Report deviations in the Quality, Health, Safety, and Environmental Management System.</li>
<li >Ensure proper waste disposal measures are followed.</li>
<li >Perform other assigned duties as required.</li>
</ul> <h3 >Qualifications and Experience</h3>
<ul >
<li >A minimum of <strong >5 to 10 years of relevant experience</strong> in plant or unit operations, preferably in a Central Control Room environment.</li>
<li >Demonstrated understanding of operational procedures, safety protocols, and control systems relevant to power or water desalination plants.</li>
</ul> <h3 >Work Environment and Expectations</h3>
<p >This full-time role demands a high level of vigilance, attention to detail, and the ability to make quick, informed decisions under pressure. The CCR Operator I will work as part of a dedicated shift team, requiring strong communication and coordination skills to maintain operational integrity.</p> <h3 >Application Process</h3>
<p >Candidates who meet the specified qualifications and experience are encouraged to submit their application.</p>