Car painter Jobs - Eastern Province Saudi

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Key Tasks and Responsibilities</strong></p> <ul> <li>Gain Liner Hanger knowledge from the senior s mentors and develop skillsets.</li> <li>Attending all internal pre-job meetings (CWOP) to support the development of a world class operations team.</li> <li>Ensure open, daily, and detailed communications throughout the job deployment with office.</li> <li>Facility service work required when not working in the field.</li> <li>Ensure that job reports are extremely detailed to keep high levels of professionalism</li> <li>Operating, Job summary and reporting required for the LH s and or Service equipment.</li> <li>MSF training involved.</li> </ul> <p><strong>Position Requirements</strong></p> <p><strong>Experience and Skills</strong></p> <ul> <li>Competent for frac jobs in rig-less.</li> <li>Competent in Shifting and milling operations.</li> <li>Competent in running Tandem Polish Mill.</li> <li>Competent in running upper completions.</li> <li>5+ years of experience and/or 25 + job deployment in oil and gas with specific experience in the liner hanger and cemented market.</li> <li>Experience Field service and Customer support in the field and office in Saudi Arabia.</li> <li>Travel is required.</li> <li>Proficiency with Microsoft Office products including Word, Excel and Outlook.</li> <li>Excellent knowledge of the tools and the process of breaking down and re-assembling tools.</li> <li>Strong verbal and written communication skills required.</li> <li>Ability to communicate to other team members processes and procedures.</li> <li>Capable of remaining professional when interacting with both internal and external stakeholders.</li> <li>Highly adaptable and responsive to changing business needs.</li> <li>Willingness and ability to support the team employees, Technicians and provide assistance when required.</li> <li>Ability to work collaboratively with Shop Technicians to ensure work is completed as per Packers Plus QA &amp; QC standards.</li> </ul> <p><strong>Education and Training</strong></p> <ul> <li>High School Diploma Preferred.</li> <li>Degree, Diploma or Experience an asset.</li> </ul> <p><strong>Physical and Safety Requirements</strong></p> <ul> <li>Proficient in First Aid, CPR, H2S, WHIMIS.</li> <li>Physically fit.</li> <li>Required to split time between field or workshop environment.</li> <li>Advanced H2S Training Certification and HUET if required.</li> <li>Safety sensitive subject to pre-employment medical assessment.</li> </ul> <p><strong>Competencies</strong></p> <p><strong>Packers Plus Values</strong></p> <ul> <li>Customer Intimacy.</li> <li>Operational Excellence.</li> <li>Innovation.</li> </ul> <p><strong>Role Competencies</strong></p> <ol> <li>Teamwork.</li> <li>Adaptable.</li> <li>Coordinating work.</li> <li>Initiative.</li> <li>Decision Making.</li> <li>People/Communication skills.</li> <li>Leadership skills.</li> <li>Troubleshooting.</li> </ol> <p><strong>Department Competencies</strong></p> <ul> <li>High attention to detail.</li> <li>Strong sense of urgency.</li> <li>Works well under pressure.</li> <li>Interpersonal skills.</li> <li>Strong understanding of anti-bribery laws/FCPA.</li> <li>Dealing with ambiguity.</li> <li>Process management.</li> <li>Time management.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Position Requirements</strong></p> <p><strong>Experience and Skills</strong></p> <ul> <li>Competent for frac jobs in rig-less.</li> <li>Competent in Shifting and milling operations.</li> <li>Competent in running Tandem Polish Mill.</li> <li>Competent in running upper completions.</li> <li>5+ years of experience and/or 25 + job deployment in oil and gas with specific experience in the liner hanger and cemented market.</li> <li>Experience Field service and Customer support in the field and office in Saudi Arabia.</li> <li>Travel is required.</li> <li>Proficiency with Microsoft Office products including Word, Excel and Outlook.</li> <li>Excellent knowledge of the tools and the process of breaking down and re-assembling tools.</li> <li>Strong verbal and written communication skills required.</li> <li>Ability to communicate to other team members processes and procedures.</li> <li>Capable of remaining professional when interacting with both internal and external stakeholders.</li> <li>Highly adaptable and responsive to changing business needs.</li> <li>Willingness and ability to support the team employees, Technicians and provide assistance when required.</li> <li>Ability to work collaboratively with Shop Technicians to ensure work is completed as per Packers Plus QA &amp; QC standards.</li> </ul> <p><strong>Education and Training</strong></p> <ul> <li>High School Diploma Preferred.</li> <li>Degree, Diploma or Experience an asset.</li> </ul> <p><strong>Physical and Safety Requirements</strong></p> <ul> <li>Proficient in First Aid, CPR, H2S, WHIMIS.</li> <li>Physically fit.</li> <li>Required to split time between field or workshop environment.</li> <li>Advanced H2S Training Certification and HUET if required.</li> <li>Safety sensitive subject to pre-employment medical assessment.</li> </ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Diagnose and repair complex mechanical, electrical, and hydraulic issues on CNC metal cutting machine tools, ensuring minimal downtime for clients.</li><li>Perform preventative maintenance and scheduled servicing to maximize machine performance and longevity.</li><li>Install, commission, and start-up new machine tools at customer sites, ensuring proper integration and initial operation.</li><li>Provide on-site and remote technical support, troubleshooting issues and guiding customers through solutions.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Possess a Bachelor's degree in Mechanical Engineering, Electrical Engineering, Mechatronics, or a related technical field.</li><li>Hold relevant certifications in CNC machine repair, specific machine tool brands (e.g., Fanuc, Siemens), or industrial automation.</li><li>Demonstrate 5+ years of hands-on experience servicing CNC machining centers, lathes, mills, or grinding machines.</li><li>Proven expertise in diagnosing and repairing issues across mechanical, electrical, pneumatic, and hydraulic systems.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Oversee technical execution of Fit-Out &amp; MEP works</p><p>Review design, shop drawings, and technical submittals</p><p>Coordinate with consultants and site teams</p><p>Resolve technical issues on site</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Engineering degree (Civil / Mechanical / Electrical)</p><p>8 - 15 years experience in building projects</p><p>Experience in Fit-Out / MEP works</p><p>Aramco experience</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Gain Liner Hanger knowledge from the senior s mentors and develop skillsets.</p> <p>Attending all internal pre-job meetings (CWOP) to support the development of a world class operations team.</p> <p>Ensure open, daily, and detailed communications throughout the job deployment with office with Field Specialist Trainer and management.</p> <p>Facility service work required when not working in the field.</p> <p>Ensure that job reports are extremely detailed and train local specialist FH2 and FH1, to keep high levels of professionalism.</p> <p>Provide performance feedback to Field Specialist Trainer and management on a regular basis.</p> <p>Liner hanger, MSF and upper completion deployments.</p> <p>Be the subject matter expert in both Liner Hanger and MSF product line, in the field, to provide expertise and advice within the company to improve customer service in the field as well as feedback to improve the requirements in the field.</p> <p><strong>Position Requirements</strong></p> <p><strong>Experience and Skills</strong></p> <ul> <li>Competent for frac jobs in rig-less.</li> <li>Competent in Shifting and milling operations.</li> <li>Competent in running Tandem Polish Mill.</li> <li>Competent in running upper completions.</li> <li>Competent in running liner hanger and MSF completions.</li> <li>10+ years of experience and/or 50 + job deployment in oil and gas with specific experience in the Liner Hanger and Cemented market.</li> <li>Experience Field service and Customer support in the field and office in Saudi Arabia.</li> <li>Travel is required.</li> <li>Proficiency with Microsoft Office products including Word, Excel and Outlook.</li> <li>Excellent knowledge of the tools and the process of breaking down and re-assembling tools.</li> <li>Strong verbal and written communication skills required.</li> <li>Ability to communicate to other team members processes and procedures.</li> <li>Capable of remaining professional when interacting with both internal and external stakeholders.</li> <li>Highly adaptable and responsive to changing business needs.</li> <li>Willingness and ability to support the team employees, Technicians and provide assistance when required.</li> <li>Ability to work collaboratively with Shop Technicians to ensure work is completed as per Packers Plus QA &amp; QC standards.</li> </ul> <p><strong>Education and Training</strong></p> <ul> <li>High School Diploma Preferred.</li> <li>Degree, Diploma or Experience an asset.</li> </ul> <p><strong>Physical and Safety Requirements</strong></p> <ul> <li>Proficient in First Aid, CPR, H2S, WHIMIS.</li> <li>Physically fit.</li> <li>Required to split time between field or workshop environment.</li> <li>Advanced H2S Training Certification and HUET if required.</li> <li>Safety sensitive subject to pre-employment medical assessment.</li> </ul> <p><strong>Competencies</strong></p> <p><strong>Packers Plus Values</strong></p> <ul> <li>Customer Intimacy.</li> <li>Operational Excellence.</li> <li>Innovation Role.</li> </ul> <p><strong>Competencies</strong></p> <ol> <li>Teamwork.</li> <li>Adaptable.</li> <li>Coordinating work.</li> <li>Initiative.</li> <li>Decision Making.</li> <li>People/Communication skills.</li> <li>Leadership skills.</li> <li>Troubleshooting.</li> </ol> <p><strong>Department Competencies</strong></p> <ul> <li>High attention to detail.</li> <li>Strong sense of urgency.</li> <li>Works well under pressure.</li> <li>Interpersonal skills.</li> <li>Strong understanding of anti-bribery laws/FCPA.</li> <li>Dealing with ambiguity.</li> <li>Process management.</li> <li>Time management.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Primary Role Focus</strong><br>Deploy and support the PrimeSET Liner Hanger development by overseeing the service and deployment on locations. Field specialist when not working in the field are require working at the shop upon call of supervisor. Reporting to Liner Hanger Leader and Technical Field Service Leads.</p><p></p></section>

<b>Join Qurba Real Estate Investment as a Facilities Maintenance Supervisor!</b><br>This full-time, on-site role in Al Khobar is essential for overseeing routine and preventive maintenance across our facilities. In a company dedicated to excellence in real estate development, you will ensure our buildings, equipment, and facility systems operate optimally.<br><br><b>Key Responsibilities:</b><ul><li>Follow up on daily maintenance and operations tasks to ensure timely completion.</li><li>Supervise technicians, vendors, and service providers, guaranteeing quality and safety standards.</li><li>Coordinate maintenance requests and ensure appropriate documentation and resolution.</li><li>Assist in preparing operational and maintenance reports along with performance dashboards.</li><li>Collaborate with the Leasing/Marketing team regarding tenant move-ins, handovers, and vacant space updates.</li><li>Follow up on tenant service requests to ensure proper responses and resolutions.</li><li>Support inventory control and procurement of spare parts and materials.</li><li>Conduct regular site inspections and report on operational issues.</li></ul><br><b>Qualifications:</b><ul><li>Proficiency in understanding both Arabic and English; full verbal fluency is not required.</li><li>A minimum of 5 years of hands-on experience in facilities maintenance or related operational fields.</li><li>Ability to interact professionally with tenants and clients, effectively managing inquiries and resolving issues.</li><li>Demonstrated team leadership skills, ensuring high-quality performance while supervising staff and assigning tasks.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Contracts Engineer is responsible for managing the interaction between the Owner and Contractors in technical work scopes, chasing up on production of RFPs, contracts, bids and tenders. Also, to carry out the process of contract MGMT for Retal and its subsidiaries to ensure the most competitors price and required quality as well as improve term of payments.</p><p>Primary Duties &amp; Responsibilities:</p><ul><li>Market survey to source the best contractors &amp; have approved contractor list.</li><li>Collect &amp; evaluate pre-qualification documents and review official documents of applied contractors.</li><li>Nominate and create of Preferred Contractor List.</li><li>Establish good business relationship with the contractors.</li><li>Arrange the preparation of Requests for Proposals (RFPs)</li><li>Technical co-ordination between Project Management, Consultants and Contractors.</li><li>Gather all relevant tender documents</li><li>Co-ordinate tender process, review of bid documents and BOQs</li><li>Issue tender documents and invite all pre-qualified consultants and contractors to tender</li><li>Co-ordinate the clarification of queries from the relevant parties</li><li>Receive Tender documents from contractors and arrange review and revision of tender documents by technical personnel in Design and Construction Departments.</li><li>Review proposals from consultants and contractors and prepare tender evaluation for each.</li><li>Arrange clarification meetings to discuss and confirm requirements.</li><li>Co-ordinate negotiations between the relevant parties.</li><li>Prepare Service Agreements &amp; Contract between Retal and the successful bidder.</li><li>Prepare and issue Letter of Intent (LOI).</li><li>Attend on-site project progress meetings.</li><li>Establishes and manages strong business relationships with all contractors.</li><li>Handle of any task within the scope of his work and assigned by his direct manager.</li><li>Undertake any other ad-hoc engineering related duties as required.</li></ul><p>Skills:</p><ul><li>Communication</li><li>Active listening skills</li><li>Computer literacy</li><li>AutoCAD &amp; MS Project</li><li>Cost Estimation</li><li>Domestic Legal Overview</li><li>FIDIC Law</li><li>Construction Management</li><li>Customer quality /focus</li><li>Work Ethics and Values</li><li>Problem solving</li><li>Negotiating and Interactive Communication</li><li>Decision Making</li><li>Handle pressure</li><li>Work to strict deadlines</li><li>Self-motivate</li><li>Teamwork</li><li>Planning and forecasting</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Experience and Qualifications:</p><ul><li>4-5 years in Engineering (Civil, Arch., Construction Management)</li><li>Professional Procurement and negotiation qualification</li><li>4+ years experience in construction field.</li><li>2+ years experience in contracting &amp; bidding.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>Ehya is looking for a professional Project Manager to join its real estate development team</strong> </p> <p>Requirements</p> <ul> <li>Proven experience in real estate project management and owner representation</li> <li>Experience working with contractors, engineering offices, and consultants</li> <li>Bachelor's degree in Civil Engineering, Architecture, Project Management, or equivalent</li> </ul> Responsibilities <br><p> <strong>Project Management (Owner Representative)</strong> </p> <ul> <li>Oversee projects as a representative of the real estate developer</li> <li>Monitor project execution with the contractor, engineering office, and consultant</li> <li>Ensure compliance with approved designs and standards</li> <li>Track project timelines and quality of execution</li> </ul> <p> <strong>Coordination Between Parties</strong> </p> <ul> <li>Maintain ongoing coordination between business development management, technical office, contractors, and consultants</li> <li>Resolve operational conflicts between parties</li> <li>Ensure clarity of roles and responsibilities throughout execution</li> </ul> <p> <strong>Technical Supervision</strong> </p> <ul> <li>Follow up on engineering office outputs and designs</li> <li>Review technical work in coordination with the consultant</li> <li>Ensure quality of execution in accordance with specifications</li> </ul> <p> <strong>After-Sales Follow-Up</strong> </p> <ul> <li>Oversee after-sales services for clients</li> <li>Monitor handover notes, maintenance requests, and complaint resolution</li> <li>Coordinate with contractors to address observations</li> <li>Submit reports on project quality post-handover</li> </ul> <p> <strong>Performance Management</strong> </p> <ul> <li>Monitor project performance and submit periodic reports</li> <li>Identify risks and obstacles and take appropriate action</li> <li>Ensure project goals are met in terms of time, cost, and quality</li> </ul> <p>Skills</p> <ul> <li>Minimum <strong>3 years</strong> of hands-on experience in real estate project management, with a proven track record of successful project delivery</li> <li>Strong negotiation and multi-party coordination skills</li> <li>Knowledge of quality standards and technical specifications in construction and development</li> <li>Ability to read engineering drawings and execution designs</li> <li>Proficiency in project management tools (MS Project or equivalent)</li> <li>Ability to prepare and submit periodic reports to senior management</li> <li>Decision-making ability under pressure and crisis management skills</li> </ul></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Job Duties</strong></p> <div> <p>Under general supervision, the sucessful candidate will :</p> <ul> <li>Performs Artificial Lift (AL) installations and pulls, routine checks, and troubleshooting.</li> <li>Provides instruction and technical support to customer personnel in the proper handling and operating procedures of ALs.</li> <li>Performs basic well production analysis and repair of AL equipment and tests, splices, and repairs cable.</li> <li>Prepares paperwork to include IFTA reports, billable and non-billable hours, and mileage.</li> <li>Trains and coaches new hires in basic principles.</li> <li>Promotes safety awareness and environmental consciousness, and complies with all applicable safety and environmental procedures and regulations.</li> <li>Ensures compliance with Health, Safety, and Environmental (HSE) regulations and guidelines.</li> <li>Maintains mechanical performance of truck used in transportation to and from the field.</li> <li>Trains and mentors lower level technicians at the well site. </li> </ul> </div> <div> <p><strong>Qualifications</strong></p> <div> <p>Skills are typically acquired through completion of high school or similar education and 3 to 4 years of experience in artificial lift operations. Performs basic mathematical calculations involving addition, subtraction, multiplication, and division is required. Basic reading comprehension and writing skills are required.</p> </div> </div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Skills are typically acquired through completion of high school or similar education and 3 to 4 years of experience in artificial lift operations. Performs basic mathematical calculations involving addition, subtraction, multiplication, and division is required. Basic reading comprehension and writing skills are required.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Job Duties</b></p> <div> <p>Under general supervision, the sucessful candidate will :</p> <ul> <li>Performs Artificial Lift (AL) installations and pulls, routine checks, and troubleshooting. Provides instruction and technical support to customer personnel in the proper handling and operating procedures of ALs.</li> <li>Performs basic well production analysis and repair of AL equipment and tests, splices, and repairs cable. Prepares paperwork to include IFTA reports, billable and non-billable hours, and mileage.</li> <li>Trains and coaches new hires in basic principles.</li> <li> Promotes safety awareness and environmental consciousness, and complies with all applicable safety and environmental procedures and regulations.</li> <li>Ensures compliance with Health, Safety, and Environmental (HSE) regulations and guidelines.</li> <li>Maintains mechanical performance of truck used in transportation to and from the field.</li> <li>Trains and mentors lower level technicians at the well site. </li> </ul> </div> <p><b>Qualifications</b></p> <div> <p>Skills are typically acquired through completion of high school or similar education and 3 to 4 years of experience in artificial lift operations. Performs basic mathematical calculations involving addition, subtraction, multiplication, and division is required. Basic reading comprehension and writing skills are required.</p> </div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Skills are typically acquired through completion of high school or similar education and 3 to 4 years of experience in artificial lift operations. Performs basic mathematical calculations involving addition, subtraction, multiplication, and division is required. Basic reading comprehension and writing skills are required.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Overview The Repair Machine Champion (RMC) is responsible for coordinating and executing machine shop repairs for damaged, nonconforming, and rework components. The role provides end-to-end ownership across technical scope, supplier alignment, inspection requirements, documentation, and delivery follow-up to ensure safe, compliant, and timely repair execution. It contributes to improving repair turnaround, reducing OEM dependency, and enabling cost-effective recovery of assets to support operational continuity and cost savings.</p><p>Responsibilities Lead and coordinate the end-to-end repair process for damaged, nonconforming, and rework components, ensuring alignment with operational requirements. Review engineering drawings, technical specifications, component condition, and historical repair data to define repair scopes, including methods, limits, and acceptance criteria. Act as the primary interface with machine shop suppliers to communicate requirements, expectations, priorities, inspections, and delivery timelines. Coordinate with R&amp;M, Engineering, Quality Control, Operations, and Supply Chain to align repair execution, documentation, logistics, and system updates. Ensure repaired components are inspected and validated against scope requirements, including dimensional, visual, and NDE inspections where applicable. Maintain repair trackers, monitor progress, identify risks or delays, and provide status updates to stakeholders and leadership. Support logistics coordination for movement of tools, components, and repaired items to meet operational needs. Identify failure trends, supplier performance gaps, and improvement opportunities to enhance quality, cycle time, and cost efficiency. Coordinate with global stakeholders to provide accurate repair data, cost impacts, and alignment with the Global Repair Catalog. Collaborate with other Repair Machine Champions to share best practices and support development of repair capabilities.</p><p>Skills Strong technical capability in repair assessment, scope definition, and machine shop repair methods. Knowledge of machining processes, including turning, grinding, milling, welding, cladding, and surface restoration. Ability to interpret engineering drawings, dimensional requirements, material specifications, and quality acceptance criteria. Understanding of quality control, quality assurance, NCR management, inspection planning, and release requirements. Supplier management, negotiation, follow-up, and cross-functional coordination skills. Attention to quality, compliance, documentation accuracy, and traceability. Ability to manage multiple priorities in a fast-paced environment with clear ownership and escalation discipline. Strong problem-solving and decision-making skills with timely risk escalation. Effective written and verbal communication with stakeholders at all levels. Proficiency in Microsoft Office (Excel, PowerPoint, Outlook) and familiarity with ERP, NCR, and repair tracking tools.</p><p>Qualifications Bachelor s degree in Mechanical Engineering or equivalent. 5 8 years of experience in repair, manufacturing, machine shop operations, R&amp;M, quality, or technical support within drilling tools or oilfield equipment. Experience in drilling services, R&amp;M, quality, manufacturing, or supplier repair management environments preferred. Knowledge of inspection methods, including dimensional, visual, and NDE, and repair validation practices. Experience with supplier qualification, performance monitoring, audits, and repair capability development preferred. Awareness of ISO, API, engineering, quality, and HSE standards relevant to repair and manufacturing.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Bachelor s degree in Mechanical Engineering or equivalent.</p><p>5 8 years of experience in repair, manufacturing, machine shop operations, R&amp;M, quality, or technical support within drilling tools or oilfield equipment.</p><p>Experience in drilling services, R&amp;M, quality, manufacturing, or supplier repair management environments preferred.</p><p>Knowledge of inspection methods, including dimensional, visual, and NDE, and repair validation practices.</p><p>Experience with supplier qualification, performance monitoring, audits, and repair capability development preferred.</p><p>Awareness of ISO, API, engineering, quality, and HSE standards relevant to repair and manufacturing.</p><h2>Skills</h2><p>Strong technical capability in repair assessment, scope definition, and machine shop repair methods.</p><p>Knowledge of machining processes, including turning, grinding, milling, welding, cladding, and surface restoration.</p><p>Ability to interpret engineering drawings, dimensional requirements, material specifications, and quality acceptance criteria.</p><p>Understanding of quality control, quality assurance, NCR management, inspection planning, and release requirements.</p><p>Supplier management, negotiation, follow-up, and cross-functional coordination skills.</p><p>Attention to quality, compliance, documentation accuracy, and traceability.</p><p>Ability to manage multiple priorities in a fast-paced environment with clear ownership and escalation discipline.</p><p>Strong problem-solving and decision-making skills with timely risk escalation.</p><p>Effective written and verbal communication with stakeholders at all levels.</p><p>Proficiency in Microsoft Office (Excel, PowerPoint, Outlook) and familiarity with ERP, NCR, and repair tracking tools.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Conduct technical presentations and demonstrations of welding machine capabilities, showcasing their advantages for specific applications.</li><li>Analyze customer welding requirements, providing tailored solutions and recommending appropriate welding equipment and consumables.</li><li>Develop and maintain strong relationships with key accounts, understanding their needs and proactively offering solutions.</li><li>Provide technical support and training to customers on welding machine operation, maintenance, and best practices.</li><li>Stay updated on industry trends, emerging welding technologies, and competitor offerings to provide informed recommendations.</li><li>Collaborate with the sales team to identify and pursue new business opportunities and achieve sales targets.</li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Has a minimum of 3-5 years of experience in welding or a related field, with a focus on sales or technical support.</p></li><li><p>Possesses excellent communication and presentation skills, with the ability to effectively communicate technical information.</p></li><li><p>Is self-motivated, results-oriented, and able to work independently with minimal supervision.</p></li><li><p>Demonstrates strong problem-solving and analytical skills, with the ability to identify and resolve technical issues.</p></li><li><p>Has the ability to travel to customer sites and industry events as needed, both domestically and internationally.</p></li><li><p>Exhibits proficiency in English and any other additional languages are a plus.</p></li></ul><p><br></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what s possible.</p><p>Parsons is looking for an amazingly talented Co-op Trainee (Information Technology) (Saudi National) to join our team! In this role, you will join a leading professional engineering, construction, and cost management team working on multiple projects.</p><p><strong>What You'll Be Doing:</strong></p><ul><li>Learn and perform a variety of IT-related duties by applying basic information technology principles and best practices within one discipline</li><li>Assignment may be to a structured rotational program which would include experience in IT Support, Systems Administration, Cybersecurity, and Business Applications, as well as exposure to different technology functions</li><li>Utilizes technical documentation and company policies to ensure compliance with IT standards, security protocols, and operational procedures.</li><li>Becomes familiar with various systems and tools</li><li>Performs other responsibilities associated with this position as may be appropriate</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Incumbent must be enrolled in an Information Technology, Computer Science, or related curriculum at an accredited college or university and have completed typically 3+ years in the major English Language (Speaking and Writing) is a Must</p><p>Working knowledge of common IT tools, systems, and software such as operating systems, networking fundamentals, and basic troubleshooting techniques is preferred</p><p>Familiarity with Microsoft Office, databases, and/or programming concepts is a plus</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Mechanical / Static Equipment Engineer Specialist will lead the mechanical design review, construction support, commissioning, testing, and engineering activities for new shale gas facilities. The role requires extensive experience with static and rotating equipment in oil and gas production facilities, along with a strong understanding of plant operations, process technologies, equipment reliability, and maintenance. The successful candidate will provide technical leadership throughout the project lifecycle, from engineering design and installation to commissioning, startup, operations support, and optimization. The role also requires collaboration with multidisciplinary teams and support for Saudi Aramco's capital investment and business strategy initiatives. Lead mechanical design reviews for new installation and upgrade projects. Develop and review engineering design packages, PFDs, P&amp;IDs, and technical drawings. Provide day-to-day technical support to Operations and Maintenance teams. Troubleshoot static and rotating equipment issues and recommend solutions. Support construction, installation, pre-commissioning, commissioning, and startup activities. Participate in Turnaround &amp; Inspection (T&amp;I) and performance testing activities. Conduct feasibility studies and recommend technical and economic optimization solutions. Lead multidisciplinary teams, prepare technical reports, and support management decisions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Mechanical, Chemical, or Petroleum Engineering (Master s preferred).</li><li>Minimum 15 years of experience in oil &amp; gas, refinery, petrochemical, or gas processing facilities.</li><li>Strong experience in static equipment (vessels, exchangers, columns, tanks, reactors).</li><li>Good knowledge of rotating equipment (pumps, compressors, turbines).</li><li>Experience in EPC phases: FEED, detailed engineering, construction, and commissioning.</li><li>Strong knowledge of ASME, API, and TEMA codes and standards.</li><li>Working knowledge of engineering software (PVElite, CAESAR II, HTRI).</li><li>Strong communication, leadership, and multidisciplinary coordination skills.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manage and maintain the hotel's IT infrastructure, including servers, workstations, network equipment, Wi-Fi, and internet connectivity. Ensure the continuous operation of hotel systems, including PMS, POS, reservation systems, key card systems, accounting software, and other hospitality applications. Monitor system performance and resolve hardware, software, and network issues promptly. Implement and maintain cybersecurity measures, including antivirus protection, firewalls, data backup, disaster recovery, and access controls. Manage user accounts, email systems, and permissions for all employees. Coordinate with software and hardware vendors for installation, maintenance, upgrades, and support. Plan and execute IT projects, including system upgrades, new technology implementations, and infrastructure improvements. Maintain inventory of IT assets, software licenses, and equipment. Develop and maintain IT policies, procedures, and documentation. Provide technical support and training to hotel staff. Ensure compliance with data privacy regulations and company information security standards. Monitor and manage IT budgets, maintenance contracts, and procurement of IT equipment. Support conference and meeting technology, including audiovisual equipment and presentation systems. Ensure business continuity through regular data backups and disaster recovery testing. Stay informed about emerging technologies and recommend improvements that enhance hotel operations and guest experience.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Information Technology, Computer Science, or a related field. Minimum of 5 years of IT experience, with at least 2 years in a managerial or supervisory role. Experience in the hospitality industry is preferred. Strong knowledge of Windows Server, Microsoft 365, Active Directory, networking, virtualization, and cloud services. Experience with hotel systems such as PMS, POS, door lock systems, IPTV, and CCTV is an advantage. Knowledge of cybersecurity principles and best practices. Professional certifications such as CompTIA Network+, Security+, Microsoft, Cisco (CCNA), or ITIL are desirable.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a proactive and service-oriented IT Coordinator to join our Information Technology team. This role is responsible for supporting the Hotel technology infrastructure and ensuring all systems, networks, hardware, and software operate efficiently to support daily operations. The IT Coordinator will provide technical support to Warriors, maintain system performance, and assist with technology projects whilst ensuring the highest levels of reliability, security, and user satisfaction across the property.</p><p><b>Key Responsibilities include:</b></p><ul><li>Provide first-line technical support to end-users, responding to IT helpdesk requests and troubleshooting hardware, software, and connectivity issues in a timely manner</li><li>Monitor and maintain hotel technology infrastructure, including servers, networks, workstations, and peripheral devices to ensure optimal performance and uptime</li><li>Assist with the installation, configuration, and deployment of hardware and software across the property</li><li>Maintain accurate documentation of IT assets, system configurations, and user access permissions</li><li>Support the implementation and maintenance of security protocols, including user authentication, data protection, and compliance with information security policies</li><li>Coordinate with external vendors and service providers for hardware repairs, software licensing, and technical support escalations</li><li>Assist with technology projects, including system upgrades, migrations, and infrastructure improvements</li><li>Perform routine system backups, updates, and patches to ensure data integrity and system security</li><li>Contribute to the development and maintenance of IT documentation, procedures, and knowledge base resources</li><li>Support user training and onboarding for new technology systems and applications</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree or diploma in Information Technology, Computer Science, or a related field.</li><li>Previous experience in IT Support, Help Desk, System Administration, or a similar role.</li><li>Experience within a hotel, resort, or hospitality environment is advantageous.</li><li>Knowledge of computer hardware, software, networking, and troubleshooting techniques.</li><li>Familiarity with Microsoft Windows environments, basic server administration, and network infrastructure.</li><li>Experience with hospitality systems and applications is preferred.</li><li>Proficiency in Microsoft Office applications and IT support tools.</li><li>Strong technical troubleshooting and problem-solving skills.</li><li>Excellent communication and customer service abilities.</li><li>Strong organisational skills with attention to detail.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Commitment to maintaining data security, confidentiality, and operational reliability.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Well Site Leader is responsible to plan, coordinate, supervise, and execute the well operations program. They provide clear leadership in every aspect of HSE protection, ensuring safe working practices are used at the well site. They further ensure that well operations are conducted safely, in accordance with the approved well operations program, and in compliance with the applicable policies/standards/procedures and the regulatory requirements within allocated time/costs with optimal use of resources. Organize and lead brief and debrief safety and operations meetings that are related to well operations. Lead daily planning meetings and discuss operations with customer representatives, contractors, PL, and third-party supervisors. Update forecast and planned activity to anticipate resource requirements meet well demands and provide optimum service efficiency. Check that equipment and services comply with the contract. Manage proper inventory of tangibles such as, but not limited to, cement, barite, bits, as well as rental equipment, and coordinate with PL OP and third-party suppliers as needed. Ensure that operations are conducted to prevent risks of well control, stuck pipe, and any other project and operational risks. Monitor well operational risks, implement risk responses, and execute change control per the project risk management plan and well operational programs. Ensure compliance with Schlumberger policies and Integration PL standards, including standing orders. Prepare detailed procedures for specific critical operations (running casing, cementing, etc.) and associated contingency plans. Prepare daily cost estimates based on goods consumed and services provided. Review and approve invoices and reports on services performed and materials used. Manage and monitor operations communications with the goal of ensuring that stakeholders are kept informed and service providers are lacking any information that they need to perform their services. Prepare technical and operational calculations relevant to the well- or rig-site operations (e.g., cement volume) Participate in operational performance improvements and program changes with the project team. Review operational problems and support job incidents, changes, incident response and recovery, including coordination with the individual PLs and key contractors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in Petroleum Engineering, Drilling Engineering, Mechanical Engineering, or related discipline. 10+ years of experience in drilling, well operations, or integrated project managemen.t Hands-on field experience in rig-site operations (drilling, completion, or intervention). Experience in managing multi-disciplinary teams and coordinating with contractors and service companies. Strong understanding of drilling engineering, well design, and well control principles. Knowledge of cementing, casing design, drilling fluids, and downhole tools. Ability to manage risks, safety standards, and HSE compliance. Leadership and communication skills. Ability to perform technical calculations and prepare operational procedures</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Quality Production Specialist - F-15SA Modifications Company: Boeing Saudi Arabia Limited Boeing Global Services (BGS) is seeking a Quality Production Specialist - F-15SA Modifications to support our F-15 SA modifications and upgrades team at King Abdulaziz Air Base, Dhahran Saudi Arabia, ensuring compliance with Boeing standards, regulatory requirements, and customer expectations. This is a long-term position based 100% on-site at King Abdulaziz Air Base, Dharan Saudi Arabia. This role reports to the Quality Manager F-15SA Modifications. (The selected candidate will be onboarded in alignment with program start and execution timelines; flexibility in start date and working hours may be required to meet operational demands). The individual will work closely with the F-15SA Global Technical Operations Leadership to support the planning, execution and delivery of Quality products and services. Position Responsibilities: The successful candidate will perform the following duties: Develops and motivates a team of diverse skills, capability, and experience to maximize individual and team performance. Performs inspections on aircraft for maintenance activities on the F-15SA platform Maintains Quality directives, policies, processes, procedures and metrics to assure program, contract, customer, regulatory requirements, international standards and working agreements are deployed using established procedures Collects and verifies data to support the identification of root cause routine problems Performs internal audits to determine compliance with Quality Management System standards, configuration assurance, related business, regulatory and customer requirements Documents audit results in standard formats Safety and Quality Culture: Foster a culture of safety, compliance, first-time quality, technical excellence, and product integrity. Continuous Improvement: Support the implementation of standardization, LEAN and BPS principles. Communication: Maintain excellent communication and flow of relevant information throughout the team. Innovation: Drive initiatives that promote production efficiency and innovation Safety Reporting: Cultivate a reporting culture that prioritizes safety in accordance with Boeing's Safety Management System. Additional Responsibilities: Undertake other activities as needed. Works under general supervision</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Basic Qualifications (Required Skills/Experience): Extensive working knowledge, experience and proven application of Aircraft Maintenance and Modification standards, requirements and associated regulations 5+ years' experience in aircraft maintenance, modification, MRO, or related production control environments 5+ years of Quality Assurance Inspector experience (CDI, CDQAR, QAR) Willing and able to work variable shifts (shift 1, 2, or 3)</p><p>Preferred Qualifications (Desired Skills/Experience): 5+ years of experience with F-15 Aircraft Maintenance. Technical data/orders experience Ability to support corrective actions, root cause analysis, and continuous improvement initiatives. Experience in applying Safety Management Systems (SMS) Implementation.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> </p> <b>Job Description</b> <p> </p> <p> </p> <p>Overview</p> <p> </p> <p>We are looking for an experienced Geotechnical Engineer to join our team, supporting the delivery of high quality engineering solutions within railway projects. This role will be responsible for reviewing technical documentation and supervision of construction works related with its disciplines, including geotechnical, earthworks and the related foundations works, for new and updated assets of railway facilities. The successful candidate will perform detailed reviews of documentation including design drawings and reports, shop drawings and as-build documentation ensuring full compliance with applicable standards and requirements, ensuring robust and compliant engineering outcomes. You will work hand with hand with the civil and structural engineer and will interface with internal and external stakeholders supporting effecting collaboration and ensuring successful project delivery across all stages from the concept design until the final hand-over, including testing and commissioning.</p> <p> </p> Your role <p> </p> <ul> <li>Lead and execute the geotechnical and earthworks aspects of the assigned project, conceptualisation to completion, ensuring adherence to project design specifications and timelines.</li> <li>Act as a technical reference (SME) for geotechnical design standards, analysis, and investigation planning.</li> <li>Collaborating with cross-functional teams, including designers, contractors and project managers, commercial staff, and project controls team to develop project plans and budgets.</li> <li>Interface with internal and external stake holders as required.</li> <li>Ensuring projects meet specifications, deadlines, and quality standards.</li> <li>Review the technical documentation related with the discipline for completeness and compliance with the project requirements, interface, stakeholder requirements and applicable standards. These will include, not limited to, design submissions at different stages, shop drawings, as-built drawings, calculations, assessments, technical specifications, interface documents, value engineering reports, material requests, system code classifications, bill of quantities.</li> <li>Contribute to produce multidisciplinary reviews of the technical documents to ensure full coordination of the deliverables.</li> <li>Participate in producing and reviewing value engineering proposals.</li> <li>Conduct quality inspections and oversee the execution of geotechnical and earhworks, ensuring compliance with safety standards and regulations.</li> <li>Monitor and report on project progress, identifying and addressing potential issues, and deviations from the baseline(s), in collaboration with the Project Control Teams.</li> <li>Report regularly in accordance with the project and company policies.</li> <li>Ensure adherence to the project and company quality program and policies.</li> <li>Stay updated on the latest engineering technologies and best practices.</li> <li>Provide technical support and guidance to project teams.</li> <li>Promote culture of safety.</li> <li>Perform walkdowns, attend site visits and meetings as required.</li> </ul> <p> </p> About you <p> </p> <ul> <li>Master s or PhD in Civil/Geotechnical Engineering from an accredited University.</li> <li>A minimum of 12 years of experience in geotechnical and earthworks, preferably combining construction supervision and technical review.</li> <li>Proficiency in advanced geotechnical software (GeoStudio packages, Slide, PLAXIS, and others) and seismic design principles.</li> <li>Experience performing engineering work in accordance with railway systems procedures, standards, and practices, and KSA regulatory requirements would be a plus.</li> <li>Experience in analysis of project requirements and check for their implementation in technical documentation and in the site works, through site inspections and testing processes.</li> <li>Strong problem-solving abilities and the ability to make decisions in dynamic project environments.</li> <li>Good communication skills for effective collaboration with project teams and stakeholders.</li> <li>Detail-oriented with a focus on delivering high-quality engineering outcomes.</li> </ul> <p> </p> Rewards &amp; benefits</div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a highly skilled and experienced Structural Engineer to join our team, supporting the delivery of high-quality engineering solutions within railway projects. This requires to assess technically civil structures such as bridges and culverts, as well as building structures for railway related facilities. This role will be responsible for reviewing technical documentation and supervision of the construction works related with its disciplines for new and updated assets of railway facilities. The successful candidate will perform detailed review of documentation including design drawings and reports, shop drawings and as-build documentations ensuring full compliance with applicable standards and requirements, ensuring robust and compliant engineering outcomes.</p><p>Your role</p><ul><li>Provide expert guidance and oversight on all structural engineering aspects of transportation projects, ensuring compliance with requirements, local regulations and international standards, from conceptualization to completion.</li><li>Collaborate closely with the design and construction teams to review and evaluate structural drawings, specifications, and calculations.</li><li>Conduct thorough site inspections to assess structural integrity, identify potential risks, and propose effective solutions to mitigate them.</li><li>Monitor the progress of structural works on-site, ensuring adherence to approved designs, specifications, and quality standards.</li><li>Work closely with contractors, subcontractors, and suppliers to resolve any structural-related issues or challenges encountered during construction.</li><li>Review and approve method statements, shop drawings, and material submittals related to structural works.</li><li>Conduct regular structural assessments and provide recommendations for strengthening or modification as necessary.</li><li>Prepare comprehensive reports, documentation, and correspondence related to structural engineering activities.</li><li>Act as a technical liaison between the project team, clients, and relevant authorities, addressing any structural-related queries or concerns promptly.</li><li>Collaborating with cross-functional teams, including designers, contractors and project managers, commercial staff, and project controls team to develop project plans and budgets.</li><li>Interface with internal and external stake holders as required.</li><li>Ensuring projects meet specifications, deadlines, and quality standards.</li><li>Review the technical documentation related with the discipline for completeness and compliance with the project requirements, interface, stakeholder requirements and applicable standards. These will include, not limited to, design submissions at different stages, shop drawings, as-built drawings, calculations, assessments, technical specifications, interface documents, value engineering reports, material requests, system code classifications, bill of quantities.</li><li>Contribute to produce multidisciplinary reviews of the technical documents to ensure full coordination of the deliverables.</li><li>Participate in producing and reviewing value engineering proposals.</li><li>Conduct quality inspections and oversee the installation, testing and commissioning of structural works, ensuring compliance with safety standards and regulations.</li><li>Monitor and report on project progress, identifying and addressing potential issues, and deviations from the baseline(s), in collaboration with the Project Control Teams.</li><li>Report regularly in accordance with the project and company policies.</li><li>Ensure adherence to the project and company quality program and policies.</li><li>Stay updated on the latest engineering technologies and best practices.</li><li>Provide technical support and guidance to project teams.</li><li>Promote culture of safety.</li><li>Perform walkdowns, attend site visits and meetings as required.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Engineering degree from a reputable institution in Structural. Master's degree is a plus. A minimum of 12 years of experience in structural engineering, preferably combining construction supervision and technical review. Experience performing engineering work in accordance with railway systems procedures, standards, and practices, and KSA regulatory requirements. Good knowledge of the fire protection aspects and requirements applicable to structural assets. Knowledge of environmental and sustainability practices in engineering. Working knowledge of/experience using structural codes and standards applicable to railway systems in KSA, including not limited to Saudi Building Code, Civil Defence requirements, NFPA standards. Experience in analysis of project requirements and check for their implementation in technical documentation and in the site works, through site inspections and testing processes. Strong problem-solving abilities and the ability to make decisions in dynamic project environments. Good communication skills for effective collaboration with project teams and stakeholders. Detail-oriented with a focus on delivering high-quality structural outcomes.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About PULSE (MENA) PULSE (MENA) is a forward-thinking organization committed to delivering exceptional customer experiences across the Middle East and North Africa. We believe that outstanding customer service is at the heart of every successful business. Our team is dedicated to building lasting relationships with customers by providing timely, professional, and personalized support. As we continue to grow, we are seeking motivated, customer-focused professionals who are passionate about helping people and thrive in a remote work environment. Position Overview The Customer Service Representative serves as the primary point of contact for customers, ensuring every interaction reflects PULSE's commitment to excellence. The successful candidate will handle customer inquiries, resolve issues efficiently, and provide accurate information across multiple communication channels, including phone, email, live chat, and social media. This role requires excellent communication skills, empathy, problem-solving abilities, and the ability to work independently while collaborating with a distributed team. Key Responsibilities Customer Support Respond promptly and professionally to customer inquiries via phone, email, live chat, WhatsApp, and social media platforms. Deliver accurate information regarding products, services, policies, and procedures. Resolve customer complaints with professionalism, empathy, and efficiency. Escalate complex issues to the appropriate departments while ensuring timely follow-up. Maintain a positive and solution-oriented approach in every customer interaction. Customer Experience Build strong customer relationships through exceptional service. Identify customer needs and recommend appropriate solutions. Ensure high levels of customer satisfaction by exceeding service expectations. Follow up with customers when necessary to ensure complete issue resolution. Documentation &amp; Administration Accurately record customer interactions within the CRM system. Maintain detailed notes regarding customer requests and resolutions. Update customer information while ensuring data accuracy. Adhere to company documentation standards and quality requirements. Collaboration Work closely with internal teams including Operations, Sales, Technical Support, and Quality Assurance. Participate in team meetings and continuous improvement initiatives. Share customer feedback to improve products, services, and internal processes. Performance Meet or exceed established KPIs, including: Customer Satisfaction (CSAT) First Contact Resolution (FCR) Average Response Time Average Handling Time (AHT) Quality Assurance (QA) Scores Attendance and Productivity Targets Preferred Qualifications Experience supporting customers across multiple communication channels. Previous experience in BPO, SaaS, e-commerce, healthcare, fintech, or technology industries. Experience with ticketing systems and knowledge base software. Familiarity with customer service metrics and performance standards. Language Requirements Fluent in English (spoken and written). Arabic proficiency is highly preferred. Additional regional languages are considered an advantage. Technical Requirements Candidates must have: Stable broadband internet connection (minimum 25 Mbps recommended). Quiet, professional home office environment. Laptop or desktop computer meeting company specifications. Noise-cancelling headset with microphone. Webcam for virtual meetings and training. Working Hours Full-time remote position. Flexible shifts based on business requirements. May include evenings, weekends, and public holidays. Availability to support customers across different MENA time zones. Key Performance Indicators (KPIs) Success in this role will be measured by: Customer Satisfaction Score (CSAT) First Contact Resolution (FCR) Average Handling Time (AHT) Response Time SLA Compliance Quality Assurance (QA) Scores Attendance and Schedule Adherence Productivity and Ticket Resolution Targets What We Offer Fully remote work environment. Competitive salary. Performance-based incentives and recognition programs. Paid training and continuous professional development. Career growth opportunities within PULSE (MENA). Collaborative and inclusive company culture.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Required Qualifications High school diploma required; Associate's or Bachelor's degree preferred. Minimum of 1 2 years of experience in customer service, contact center, or client support. Experience working remotely is an advantage. Strong computer literacy and ability to learn new systems quickly. Experience using CRM platforms such as Salesforce, Zendesk, Freshdesk, HubSpot, or similar. Proficiency in Microsoft Office or Google Workspace. Reliable high-speed internet connection and a dedicated home workspace. Required Skills Communication Excellent verbal and written communication skills. Professional phone etiquette. Strong active listening abilities. Clear and confident communication. Customer Focus Empathy and patience. Positive attitude. Strong interpersonal skills. Ability to manage difficult conversations professionally. Problem Solving Analytical thinking. Conflict resolution. Decision-making skills. Ability to work under pressure while maintaining quality. Organization Excellent time management. Strong attention to detail. Ability to multitask. Effective prioritization skills.</p><p></p></section>