Call Center Jobs - Jeddah Saudi

<p>Join the Medical Unit at King Faisal Specialist Hospital &amp; Research Centre (KFSH&amp;RC), Jeddah, working within a specialist tertiary healthcare environment.<br> The unit is a 28-bed inpatient medical unit providing nursing care to patients aged 14 years and above with a range of medical conditions.<br> <br> Registered Nurses joining this unit will have the opportunity to provide comprehensive inpatient nursing care while working as part of a multidisciplinary team caring for adolescent and adult medical patients.<br> <br> This is an excellent opportunity for experienced Medical Registered Nurses looking to develop their clinical experience and careers within the specialist environment of KFSH&amp;RC Jeddah. Benefits Competitive Tax-Free Salary Negotiable Based on qualifications, relevant experience and current remuneration, supported by recent payslips.<br> Sign-On Bonus USD 2,500 for a one-year contract or USD 5,000 for a two-year contract.<br> Free Fully Furnished Accommodation or Housing Allowance<br> Transport Allowance<br> Approximately 50 Days Leave Per Year 36 calendar days annual leave plus approximately 12 14 days of public holidays.<br> Annual Hospital Bonus from Year Two One month s salary at the end of year two and every year thereafter.<br> End-of-Service / Severance Pay 15 days pay for every completed year of service.<br> Paid Overtime &amp; On-Call Additional earning opportunities where applicable.<br> Fully Paid Flights Joining flight, end-of-contract flight and annual flight when re-contracting.<br> Free Healthcare<br> Reimbursement of Eligible Recruitment &amp; Licensing Costs Including eligible medical, verification/DataFlow and visa-related costs, subject to the applicable reimbursement arrangement</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s Degree in Nursing<br> Eligible for registration with the Saudi Commission for Health Specialties (SCFHS)<br> Minimum of two (2) years of current clinical nursing experience in the relevant specialty following licensure/registration in the country of origin<br> <br> We welcome applications from nurses with at least 18 months of current experience in the relevant specialty. You can be interviewed while working towards the required two years of experience. As the licensing process takes several months, your application, interview and licensing process can progress in parallel while you complete the remaining experience requirement.</p>

<b>About the Paediatric Oncology Unit<br></b> <br> Join the Paediatric Oncology team at King Faisal Specialist Hospital &amp; Research Centre (KFSH&amp;RC), Jeddah, working within a highly specialised paediatric haematology, oncology and stem cell transplantation service.<br> <br> The dedicated 20-bed Paediatric Haematology/Oncology Unit cares for children with a wide range of malignant and haematological conditions, with five beds specifically allocated for paediatric stem cell transplantation.<br> <br> The service provides specialist care for children with conditions including:<br> <br> Leukaemia and lymphoma<br> Brain tumours<br> Neuroblastoma<br> Wilms' tumour<br> Sarcoma and other solid tumours<br> Haemoglobinopathies<br> Bone marrow failure, including aplastic anaemia<br> Bleeding and clotting disorders<br> Complex haematological conditions<br> <br> The wider service includes paediatric autologous and allogeneic stem cell transplantation, outpatient chemotherapy, blood-product administration, intrathecal chemotherapy and bone marrow biopsies.<br> <br> This is an excellent opportunity for experienced Paediatric Oncology Registered Nurses looking to further develop their skills in complex paediatric oncology, haematology and stem cell transplant nursing within the specialist environment of KFSH&amp;RC Jeddah. Benefits Competitive Tax-Free Salary Negotiable Based on qualifications, relevant experience and current remuneration, supported by recent payslips.<br> Sign-On Bonus USD 2,500 for a one-year contract or USD 5,000 for a two-year contract.<br> Free Fully Furnished Accommodation or Housing Allowance<br> Transport Allowance<br> Approximately 50 Days Leave Per Year 36 calendar days annual leave plus approximately 12 14 days of public holidays.<br> Annual Hospital Bonus from Year Two One month s salary at the end of year two and every year thereafter.<br> End-of-Service / Severance Pay 15 days pay for every completed year of service.<br> Paid Overtime &amp; On-Call Additional earning opportunities where applicable.<br> Fully Paid Flights Joining flight, end-of-contract flight and annual flight when re-contracting.<br> Free Healthcare<br> Reimbursement of Eligible Recruitment &amp; Licensing Costs Including eligible medical, verification/DataFlow and visa-related costs, subject to the applicable reimbursement arrangement<p><strong>Desired Candidate Profile</strong></p>Bachelor s Degree in Nursing<br> Eligible for registration with the Saudi Commission for Health Specialties (SCFHS)<br> Minimum of two (2) years of current clinical nursing experience in the relevant specialty following licensure/registration in the country of origin<br> <br> We welcome applications from nurses with at least 18 months of current experience in the relevant specialty. You can be interviewed while working towards the required two years of experience. As the licensing process takes several months, your application, interview and licensing process can progress in parallel while you complete the remaining experience requirement.

<p>Join the Neurosciences team at King Faisal Specialist Hospital &amp; Research Centre (KFSH&amp;RC), Jeddah, working within a specialised neurological and neurosurgical inpatient environment.</p><p>Neurosciences (1 South) is a 16-bed inpatient unit providing nursing care to patients aged 14 years and above with neurological and neurosurgical conditions.</p><p>The service also includes a dedicated 2-bed Epilepsy Monitoring Unit (EMU), providing long-term electroencephalogram (EEG) and video monitoring for patients with epilepsy.</p><p>Registered Nurses have the opportunity to care for patients with a range of complex neurological and neurosurgical needs and to gain experience in specialist epilepsy monitoring.</p><p>Paediatric patients under 14 years of age may also be admitted to the Epilepsy Monitoring Unit, with their nursing and medical care provided by the Paediatric Unit and Department.</p><p>This is an excellent opportunity for experienced Neurosciences Registered Nurses looking to further develop their skills in neurological, neurosurgical and epilepsy care within the specialist tertiary environment of KFSH&amp;RC Jeddah.</p><h4>Benefits</h4><p>Competitive Tax-Free Salary Negotiable Based on qualifications, relevant experience and current remuneration, supported by recent payslips.</p><p>Sign-On Bonus USD 2,500 for a one-year contract or USD 5,000 for a two-year contract.</p><p>Free Fully Furnished Accommodation or Housing Allowance</p><p>Transport Allowance</p><p>Approximately 50 Days Leave Per Year 36 calendar days annual leave plus approximately 12 14 days of public holidays.</p><p>Annual Hospital Bonus from Year Two One month s salary at the end of year two and every year thereafter.</p><p>End-of-Service / Severance Pay 15 days pay for every completed year of service.</p><p>Paid Overtime &amp; On-Call Additional earning opportunities where applicable.</p><p>Fully Paid Flights Joining flight, end-of-contract flight and annual flight when re-contracting.</p><p>Free Healthcare</p><p>Reimbursement of Eligible Recruitment &amp; Licensing Costs Including eligible medical, verification/DataFlow and visa-related costs, subject to the applicable reimbursement arrangement</p><p><strong>Desired Candidate Profile</strong></p><h4>Requirements</h4><p>Bachelor s Degree in Nursing</p><p>Eligible for registration with the Saudi Commission for Health Specialties (SCFHS)</p><p>Minimum of two (2) years of current clinical nursing experience in the relevant specialty following licensure/registration in the country of origin</p><p>We welcome applications from nurses with at least 18 months of current experience in the relevant specialty. You can be interviewed while working towards the required two years of experience. As the licensing process takes several months, your application, interview and licensing process can progress in parallel while you complete the remaining experience requirement.</p>

Join the Cardiothoracic ICU team at King Faisal Specialist Hospital &amp; Research Centre (KFSH&amp;RC), Jeddah, working within a highly specialised cardiovascular and cardiac surgical environment.<br> <br> KFSH&amp;RC Jeddah provides comprehensive cardiovascular services incorporating adult cardiology, cardiac surgery and thoracic surgery.<br> <br> The cardiac surgical programme includes:<br> <br> Coronary artery bypass surgery (CABG)<br> Heart valve repair and replacement<br> Complex congenital heart surgery<br> Thoracic procedures<br> Ventricular reduction surgery (SVR)<br> <br> The cardiovascular programme also provides specialist services in heart failure and transplantation, arrhythmia and pacemaker care, adult congenital heart disease and structural heart interventions.<br> <br> Cardiac Anaesthesia services support adult and paediatric open-heart surgery, robotic cardiac surgery, cardiac catheterisation and interventional cardiac procedures, together with pre- and post-operative cardiac surgical care.<br> <br> This is an excellent opportunity for experienced Cardiothoracic ICU Registered Nurses looking to further develop their critical-care careers within the specialist cardiac environment at KFSH&amp;RC Jeddah. Benefits Competitive Tax-Free Salary Negotiable Based on qualifications, relevant experience and current remuneration. <br> Sign-On Bonus USD 2,500 for a one-year contract or USD 5,000 for a two-year contract.<br> Free Fully Furnished Accommodation or Housing Allowance<br> Transport Allowance<br> Approximately 50 Days Leave Per Year 36 calendar days annual leave plus approximately 12 14 days of public holidays.<br> Annual Hospital Bonus from Year Two One month s salary at the end of year two and every year thereafter.<br> End-of-Service / Severance Pay 15 days pay for every completed year of service.<br> Paid Overtime &amp; On-Call Additional earning opportunities where applicable.<br> Fully Paid Flights Joining flight, end-of-contract flight and annual flight when re-contracting.<br> Free Healthcare<br> Reimbursement of Eligible Recruitment &amp; Licensing Costs Including eligible medical, verification/DataFlow and visa-related costs, subject to the applicable reimbursement arrangement<p><strong>Desired Candidate Profile</strong></p>Bachelor s Degree in Nursing<br> Eligible for registration with the Saudi Commission for Health Specialties (SCFHS)<br> Minimum of two (2) years of current clinical nursing experience in the relevant specialty following licensure/registration in the country of origin<br> <br> We welcome applications from nurses with at least 18 months of current experience in the relevant specialty. You can be interviewed while working towards the required two years of experience. As the licensing process takes several months, your application, interview and licensing process can progress in parallel while you complete the remaining experience requirement.

<p>Join the Home Health Care team at King Faisal Specialist Hospital &amp; Research Centre (KFSH&amp;RC), Jeddah, providing specialist nursing care to patients in the comfort of their own homes.</p><p>The Home Health Care service supports patients transitioning from hospital to home and provides ongoing healthcare assistance and nursing services within the community.</p><p>Before discharge, patients are assessed for the service and their ongoing home healthcare needs are discussed with their families. The Home Health Care team then works with patients, families and the treating medical team to support continuity of care at home.</p><p>The service provides care to eligible KFSH&amp;RC patients living within 50 kilometres of the hospital, with ongoing medical responsibility remaining with the patient's consulting physician.</p><p>This is an excellent opportunity for experienced Home Health Care Registered Nurses who enjoy autonomous nursing practice, patient and family education, and delivering individualised care within the patient's home environment. Benefits Competitive Tax-Free Salary Negotiable Based on qualifications, relevant experience and current remuneration, supported by recent payslips.</p><p>Sign-On Bonus USD 2,500 for a one-year contract or USD 5,000 for a two-year contract.</p><p>Free Fully Furnished Accommodation or Housing Allowance</p><p>Transport Allowance</p><p>Approximately 50 Days Leave Per Year 36 calendar days annual leave plus approximately 12 14 days of public holidays.</p><p>Annual Hospital Bonus from Year Two One month s salary at the end of year two and every year thereafter.</p><p>End-of-Service / Severance Pay 15 days pay for every completed year of service.</p><p>Paid Overtime &amp; On-Call Additional earning opportunities where applicable.</p><p>Fully Paid Flights Joining flight, end-of-contract flight and annual flight when re-contracting.</p><p>Free Healthcare</p><p>Reimbursement of Eligible Recruitment &amp; Licensing Costs Including eligible medical, verification/DataFlow and visa-related costs, subject to the applicable reimbursement arrangement</p><p><strong>Desired Candidate Profile</strong></p><h4>Requirements</h4><p>Bachelor s Degree in Nursing</p><p>Eligible for registration with the Saudi Commission for Health Specialties (SCFHS)</p><p>Minimum of two (2) years of current clinical nursing experience in the relevant specialty following licensure/registration in the country of origin</p><p>We welcome applications from nurses with at least 18 months of current experience in the relevant specialty. You can be interviewed while working towards the required two years of experience. As the licensing process takes several months, your application, interview and licensing process can progress in parallel while you complete the remaining experience requirement.</p>

<h3>About Majid Al Futtaim</h3><p>Majid Al Futtaim Holding is a prominent developer and operator of shopping malls, retail, communities, and entertainment venues across the Middle East, North Africa, and Central Asia. The company employs over 43,000 individuals and operates in 18 countries, with iconic brands such as Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, and Vox Cinemas. Majid Al Futtaim is committed to creating memorable experiences for everyone, every day.</p><h3>The Role of Store Manager</h3><p>The Store Manager is responsible for achieving sales targets and maximizing profitability within the store. This full-time position, located in Makkah and Jeddah, requires 2-5 years of experience. The role involves managing and developing store teams, maintaining brand and company image, ensuring operational compliance, and delivering excellent customer experience. The Store Manager is fully accountable for the daily operations of the store and its workforce, aligning with the overall business objectives of Majid Al Futtaim Lifestyle.</p><h3>Key Responsibilities</h3><ul><li>Ensure the highest levels of customer service are consistently delivered by the entire store team.</li><li>Develop and implement innovative approaches to attract new customers, increase store traffic, and enhance profitability.</li><li>Track brand performance, review stock levels, and monitor best-selling and slow-moving stock to generate action plans for increasing overall sales.</li><li>Oversee compliance of subordinates with established company policies, procedures, and standards, including fund and property management, personnel practices, security, sales, and record-keeping.</li><li>Coach, train, and mentor store teams to improve customer service levels through enhanced brand/product knowledge and a comprehensive understanding of retail.</li><li>Ensure adherence to all Company Health &amp; Safety, Security, and Compliance policies, escalating any concerns to the Excellence and Compliance team promptly.</li><li>Plan, organize, and execute in-store processes, including cash intake, cash handling, stockroom management, and stock-take administration.</li><li>Provide critical analytical feedback to the Operations, Buying, and Planning Departments regarding product, ranging, pricing, competitive activities, and opportunities.</li></ul><h3>Required Qualifications and Skills</h3><ul><li>A proven record of maximizing business performance.</li><li>Good understanding of main customer segments and the ability to help the team understand them.</li><li>Ability to identify critical paths and proactively engage relevant stakeholders to ensure timely decision-making.</li><li>Capable of making difficult decisions and discerning when to delegate upwards versus making a direct call.</li></ul><h3>Work Environment</h3><p>At Majid Al Futtaim, you will join a diverse team of over 50,000 colleagues who are guided by a shared Leadership Model. The company fosters a friendly environment focused on creating positive experiences and building lasting memories.</p>

BUSINESS INTRODUCTION<br>Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.<br>JOB TITLEStore Manager | Majid Al Futtaim Life Style | Operations<br>ROLE SUMMARYThe Store Manager is responsible for achievement of sales targets, managing and developing the store teams in order to maximize profitability, maintain brand and Company image, ensure operational compliance and offer an excellent customer experience. The role is fully accountable for the daily operations of the store and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle. ROLE PROFILEEnsure that the highest levels of customer service are delivered by the entire store team at all times. Create innovative approaches to attract new customers, expand store traffic, and enhance profitability. Track brand performance, reviewing stock levels and monitoring best sellers and slow-moving stock in order to generate ideas and action plans to increase overall sales. Overall accountability for compliance of subordinates with established company policies, procedures and standards, including, but not limited to, keeping of funds and properties, personnel practices, security, sales and record keeping procedures Coach, train and mentor the store teams to enhance customer service levels through brand/product knowledge and overall understanding of retail. Ensure all Company Health & Safety, Security and Compliance policies are adhered to, raising any concerns to the Excellence and Compliance team in a timely manner. Plan, organize and execute in-store processes including cash intake and cash handling, stockroom and stock-take administration management. Provide critical analytical feedback to the Operations, Buying and Planning Departments in relation to product, ranging, pricing, competitive activities and opportunities.<br>REQUIREMENTS4 – 5 years’ industry experience with Managerial Background experience A proven record of maximizing business performance Thinks Customer – Has a good understanding of main customer segments and helps team to understand them. Solicits customer feedback and ensures customer expectations are exceeded. Actively encourages “customer first” mindset. Leads the Way – Understand market trends and impact of value drivers directly affecting areas of responsibility (sector, function, geography). Ensures right resources are mobilized to ensure delivery. Prioritizes and allocates work among team members in Drives Impact – Make informed decisions and clearly communicates rationale behind them. Proactively identify and seek relevant information and data from team to make decisions. Identifies critical paths and proactively convenes the right stakeholder to ensure timely decisions are made. Makes hard decisions, knows when to make a call versus delegating upwards<br>WHAT WE OFFERAt Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

We are looking for an ambitious and results-driven B2B IT Field Sales Representative to visit companies, organizations, factories, retail businesses, and other potential clients across the city.<br>The representative will introduce our business technology solutions, understand the client’s operational challenges, generate qualified sales opportunities, arrange system demonstrations, prepare proposals, and follow up with clients until the deal is successfully closed.<br>Our solutions include:<br> ERP Systems<br> Accounting and Finance Systems<br> Human Resources and Payroll Systems<br> CRM and Sales Management Systems<br> CMMS and Maintenance Management Systems<br> Inventory and Purchasing Systems<br> Project Management Systems<br> Governance, Risk, and Compliance Solutions<br> Digital Transformation and Business Automation Solutions<br> Key Responsibilities<br>Field Visits and Lead Generation<br> Visit companies and businesses across the assigned city.<br> Conduct at least two to four qualified business visits per working day.<br> Identify potential clients who may benefit from the company’s systems.<br> Approach decision-makers, including business owners, general managers, finance managers, HR managers, IT managers, operations managers, and maintenance managers.<br> Build and maintain a strong database of potential clients.<br> Generate new leads through field visits, referrals, business events, social media, and professional networks.<br> Client Consultation<br> Introduce the company and its technology solutions professionally.<br> Understand the client’s current systems, business processes, operational challenges, and future requirements.<br> Conduct an initial digital maturity and business needs assessment.<br> Identify gaps that can be solved through ERP, CRM, HR, CMMS, or other digital solutions.<br> Recommend the most suitable system modules based on the client’s needs.<br> Position the company as a technology and digital transformation partner, not only a software vendor.<br> Sales Presentations and Demonstrations<br> Schedule online or on-site system demonstrations with qualified clients.<br> Coordinate with the technical and implementation teams before demonstrations.<br> Prepare customized presentations based on the client’s industry and requirements.<br> Explain the business value, expected benefits, implementation process, and return on investment.<br> Answer client questions and handle initial sales objections professionally.<br> Proposals and Deal Management<br> Prepare and send commercial proposals and quotations.<br> Follow up with clients after meetings, presentations, and system demonstrations.<br> Negotiate pricing, scope, payment terms, and contract conditions in coordination with management.<br> Maintain continuous communication with potential clients until a final decision is made.<br> Support the contract-signing and first-payment collection process.<br> Coordinate the handover of new clients to the implementation and customer success teams.<br> CRM and Reporting<br> Record every visit, call, meeting, lead, and follow-up activity in the CRM system.<br> Update each opportunity with its current stage, expected value, next action, and expected closing date.<br> Submit daily and weekly sales activity reports.<br> Prepare a weekly field visit plan.<br> Maintain accurate records of proposals, negotiations, client feedback, and lost opportunities.<br> Report market feedback, competitors, pricing concerns, and client requirements to management.<br> Target Clients<br>The representative may target:<br> Construction and contracting companies<br> Facility management companies<br> Manufacturing companies<br> Factories and industrial facilities<br> Healthcare organizations<br> Retail and distribution companies<br> Real estate companies<br> Logistics and transportation companies<br> Educational institutions<br> Charitable and nonprofit organizations<br> Professional services firms<br> Maintenance and operations companies<br> Small and medium-sized enterprises<br> <br><br>Requirements<br><br> Previous experience in B2B sales, field sales, software sales, IT sales, ERP sales, or business solutions is preferred.<br> Good understanding of business operations and company departments.<br> Strong communication, presentation, persuasion, and negotiation skills.<br> Ability to communicate confidently with senior managers and business owners.<br> Ability to understand client challenges and convert them into sales opportunities.<br> Good written and spoken English.<br> Professional Arabic communication skills.<br> Ability to prepare professional emails, proposals, and follow-up messages.<br> Familiarity with CRM systems and sales pipelines.<br> Ability to work independently and organize daily field visits.<br> Strong follow-up skills and commitment to achieving targets.<br> Must have a laptop and smartphone suitable for work.<br> A valid driving license and access to transportation are strongly preferred.<br> Ideal Candidate<br>The ideal candidate is proactive, confident, organized, and comfortable approaching new companies. They should be able to build relationships, understand business problems, explain technology in simple language, and consistently follow up until opportunities are converted into signed contracts.<br>The representative must understand that successful B2B IT sales requires consultation, relationship-building, professional follow-up, and a clear understanding of how technology can improve the client’s operations.<br><br>Skills: Previous experience in B2B sales, field sales, software sales, IT sales, ERP sales, or business solutions is preferred. <br> Good understanding of business operations and company departments. <br> Strong communication, presentation, persuasion, and negotiation skills. <br> Ability to communicate confidently with senior managers and business owners. <br> Ability to understand client challenges and convert them into sales opportunities. <br> Good written and spoken English. <br> Professional Arabic communication skills. <br> Ability to prepare professional emails, proposals, and follow-up messages. <br> Familiarity with CRM systems and sales pipelines. <br> Ability to work independently and organize daily field visits. <br> Strong follow-up skills and commitment to achieving targets. <br> Must have a laptop and smartphone suitable for work. <br> A valid driving license and access to transportation are strongly preferred. <br> <br>Ideal Candidate <br> <br>The ideal candidate is proactive, confident, organized, and comfortable approaching new companies. They should be able to build relationships, understand business problems, explain technology in simple language, and consistently follow up until opportunities are converted into signed contracts. <br> <br>The representative must understand that successful B2B IT sales requires consultation, relationship-building, professional follow-up, and a clear understanding of how technology can improve the client’s operations.

Company Description: Nua-Fit is a modern fitness and wellness brand focused on creating a welcoming environment for individuals of all fitness levels. The company is dedicated to providing high-quality services, personalized support, and a positive member experience. Team members at Nua-Fit are encouraged to contribute to a culture of health, respect, and professionalism. Working at Nua-Fit offers the opportunity to engage directly with members and support their wellness journeys in a dynamic, service-oriented setting.<br>Role Description The Front Desk Receptionist at Nua-Fit is a full-time, on-site role based in Jeddah. The person in this position will greet members and visitors, manage check-ins and appointments, and respond to inquiries in person, by phone, and through digital channels. Daily responsibilities include handling member registrations, processing payments, maintaining accurate records, and performing basic clerical tasks such as filing and data entry. The Front Desk Receptionist will also coordinate with trainers and staff to ensure smooth operations, support customer service needs, and help keep the reception area organized and welcoming. This role requires consistent punctuality, professional demeanor, and a commitment to providing an excellent front-of-house experience.<br>Qualifications Strong customer service and communication skills, with the ability to interact professionally and courteously with members and visitors. Experience with receptionist duties and phone etiquette, including managing incoming calls, scheduling, and directing inquiries. Proficient clerical skills, such as data entry, filing, maintaining records, and handling basic administrative tasks. Ability to manage multiple tasks, prioritize effectively, and stay organized in a busy front desk environment. Basic computer literacy and familiarity with office software or membership management systems. Professional appearance, reliability, and a strong sense of responsibility and confidentiality. Prior experience in a fitness center, hospitality, or customer-facing role is an advantage. Fluency in English; proficiency in Arabic is a strong plus for working with local members.

Job Purpose:<br>To provide and promote a professional, high-quality, front-line customer focused telephone service to all AJVA customers for various purposes, including but not limited to, answering queries and questions, handling complaints, troubleshoot problems, providing product information and performing telephonic and internet sales function within and ensuring customer satisfaction within the AJVA’s policies, procedure, and objectives.<br>KEY ACCOUNTABILITIES & ACTIVITIES:<br>Follow the day-to-day operations related to own job to ensure continuity of work.<br>Contribute to the identification of opportunities for continuous improvement of processes and practices taking into account ‘international best practice’, improvement of business processes, cost reduction and productivity improvement.<br>Assist in the preparation of timely and accurate reports of connection center to meet company and department requirements, policies and standards.<br>Responsible for being first point of contact for all customers in order to ensure high quality service delivered and maximum customer satisfaction is achieved.<br>Build and maintain long-term relationships with inquiring and/or buying customers through phone calls, emails and social media… to ensure sustained and increased sales and revenues.<br>Ensure that all calls and complaints from customers (including MCI) are dealt with prompt and resolved on-time within AJVA’s agreed policies, procedures and standards.<br>Record and maintain customer information and feedback on CRM system in comprehensible manner and forward the queries of immediate attention to the concern department personnel.<br>Coordinate and follow-up with the concern departments for the feedback on the customer concerns and queries forwarded to them.<br>Support & On-time Execute “Guaranteeing Customer Satisfaction & Loyalty” programs as per defined AJVA & FORD standards and policies.<br>Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.<br>Comply with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment.<br>JOB SPECIFICATIONS:<br>0-2 years relevant experience in a related field or industry<br>High School Certificate with preferably a Diploma in Sales, Marketing or any other related field

<h3>About Nestlé Nespresso SA</h3><p>For over 30 years, Nestlé Nespresso SA has developed a coffee system that enables individuals to create barista-quality coffee experiences at home. The company's innovations have redefined coffee enjoyment for millions globally, growing from a foundational idea in Switzerland to a global brand operating in 82 countries. Nespresso integrates sustainability into its operations, aiming for a positive impact from coffee farming to material choices and recycling efforts. The company fosters an inclusive and international work environment, offering opportunities across various functions and regions, including within the broader Nestlé group.</p><h3>Head of Retail Role Overview</h3><p>Nestlé Nespresso SA is seeking a <strong>Head of Retail</strong> to lead and develop Nespresso sales across its Boutique network in Makkah and Jeddah. This full-time position requires over 10 years of experience and focuses on upholding brand values and international guidelines. The role involves implementing commercial and people management tools to ensure strong sales and profit performance, excellent customer service, and operational efficiency within the retail environment.</p><h3>Key Responsibilities</h3><ul><li>Ensure consistency of the Nespresso Brand and customer experience across all retail channels (Boutiques, Call Centre, e-Commerce, Trade).</li><li>Support the B2C Commercial Manager in deploying retail elements for an omni-channel B2C business approach.</li><li>Monitor and improve Boutique service levels to achieve Net Promoter Score and Customer Voice KPIs.</li><li>Define retail strategy as part of an omni-channel approach to drive sales and profitability through the Boutique Network.</li><li>Develop activity calendars with commercial and marketing teams and manage product assortment to meet targets.</li><li>Analyze sales data for retail performance and propose initiatives to drive traffic and sales to boutiques.</li><li>Ensure boutique operations, maintenance, and safety comply with international guidelines.</li><li>Drive improvements for operational efficiency in collaboration with other departments.</li><li>Manage corporate consistency of Visual Merchandising (VM) Guidance and coach leaders on implementation.</li><li>Conduct regular operational excellence audits, propose corrective actions, and ensure follow-up.</li><li>Manage Third Parties in line with Nespresso brand purpose, local regulations, and Nestlé standards.</li><li>Support Boutique Managers in Employee Lifecycle Management and ensure strong management presence through regular visits.</li><li>Develop commercial, entrepreneurial, and leadership skills for Boutique Management.</li><li>Promote a positive working environment that encourages teamwork and professionalism.</li><li>Collaborate with the Market Trainer to address knowledge and development needs.</li><li>Support retail location strategy, including identifying new locations, relocation, renovation, and pop-up projects.</li><li>Support contract negotiations with landlords, adhering to international guidelines.</li><li>Manage boutique projects from initiation to execution, ensuring adherence to budget, schedule, and scope.</li></ul><h3>Qualifications and Experience</h3><ul><li>A minimum of <strong>10 years of experience</strong> in retail management.</li><li>Demonstrated ability to develop and implement commercial strategies.</li><li>Experience in people management and organizational development within a retail context.</li><li>Proficiency in analyzing sales data and identifying market trends.</li><li>Strong understanding of operational excellence and project management principles.</li></ul><h3>Work Environment and Culture</h3><p>The Head of Retail will operate in a dynamic, inclusive, and international working environment. Nespresso is committed to fostering a culture that supports employee potential and continuous growth. The role is based in <strong>Makkah</strong>, with responsibilities spanning <strong>Jeddah and Makkah</strong>, and is a <strong>full-time</strong> position.</p>

Overview We Are PepsiCo PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes LAY S , DORITOS , CHEETOS , GATORADE , PEPSI , QUAKER and more. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales. Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). Pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people. Our employees drive our culture. No two days are the same; we are dynamic and full of passionate teams that embrace new ideas through our collaborative spirit. At PepsiCo, we know that our company can only succeed when our associates and the society we serve flourishes. We are committed to fostering a diverse workforce by creating a collaborative, equitable and inclusive space where everyone, regardless of what we look like, where we come from or who we love, has a voice. At PepsiCo we create a Space to be y( )u. Learn more about our culture and life at PepsiCo: https://stories.pepsicojobs.com/ Join PepsiCo, dare to transform. Responsibilities JOB PURPOSE As part of the sales team the primary role of this position is to maximize our on-shelf presence in all outlets served by the merchandiser. Additionally, when required the merchandiser will conduct in-store sampling sessions and in-store sampling and/or promotions. Planograms must be adhered to for both on and off shelf displays. Any non-compliance to the agreed arrangements must be reported to the pre-seller immediately. In addition to these duties the merchandiser is required to supply the pre-seller with the latest market information in order to take advantage of any selling opportunities. Accountabilities: Call on specific OT outlets as per daily journey plan provided by your supervisor. Merchandize SSFL products within your OT stores in the various access points, shelf, stand, floor display. Place POS material wherever applicable next to our SSFL displays. Ensure all access points are merchandized as per approved planograms. Rotate product using FIFO method, and remove sub-standard products. Maintain clean and fresh stock of SSF products on the shelf at all times. Monitor and report competitive activities. Report any deviations from agreed terms with your assigned OT customer / outlet. Report daily activities of the prior day to your supervisor. Participate in sampling / redemption campaigns when required. Maintain appropriate personal appearance, and professional behavior in line with Frito Lay code of conduct. Key Performance Measures: Execution Standard. LTA enforcement. Journey plan adherence. Qualifications EXPERIENCE / COMPETENCIES REQUIRED Valid driving license. Service-level oriented. Strong communication and interpersonal skills

Job Purpose Provide specialized medical expertise in the diagnosis, evaluation, treatment, and ongoing management of patients with hematological disorders. Ensure delivery of high-quality, evidence-based patient care while contributing to clinical excellence, patient safety, medical education, and continuous quality improvement initiatives. Key Responsibilities Conduct comprehensive patient assessments and establish accurate diagnoses for hematological conditions. Manage outpatient consultations and provide specialized hematology services. Develop, implement, and monitor individualized treatment plans based on clinical findings and diagnostic results. Prescribe medications, blood products, and other therapeutic interventions as appropriate. Monitor patients' progress, evaluate treatment outcomes, and adjust management plans when necessary. Explain diagnoses, procedures, treatment options, and expected outcomes to patients and their families. Coordinate care with multidisciplinary teams and collaborate with other medical specialties. Perform hematology-related diagnostic and therapeutic procedures within the scope of professional privileges. Participate in inpatient care activities, including admissions, ward rounds, and discharge planning. Maintain accurate, complete, and timely medical records in accordance with professional and regulatory standards. Review and validate clinical documentation completed by junior medical staff. Supervise, mentor, and support physicians in training, residents, interns, and allied healthcare professionals. Ensure compliance with clinical guidelines, medical ethics, quality standards, and patient safety requirements. Participate in emergency response activities and on-call coverage as assigned. Contribute to quality improvement programs, clinical audits, and healthcare governance initiatives. Participate in medical education, research activities, professional development programs, and knowledge-sharing sessions. Promote patient-centered care and enhance patient experience through compassion, dignity, and respect. Support health promotion, disease prevention, and community awareness initiatives related to hematological disorders. Participate in committees and organizational projects when required. Undertake additional responsibilities within the scope of professional competence and expertise. Qualifications Education Medical Degree from a recognized institution. Successful completion of internship and residency training programs. Postgraduate qualification in Hematology or a related specialty. Professional Certification Board Certification, Fellowship, Membership, or equivalent qualification in Hematology. Valid professional medical license. Eligibility for registration with relevant healthcare regulatory authorities. Experience Minimum of 3 years of post-specialization experience in Hematology. Experience within tertiary care or highly specialized healthcare settings is preferred. Additional subspecialty training or fellowship in a focused area of Hematology is considered an advantage. Core Competencies Advanced clinical knowledge in benign and malignant hematology. Strong diagnostic and clinical decision-making skills. Excellent communication and patient counseling abilities. Leadership, supervision, and mentoring capabilities. Commitment to quality improvement and patient safety. Ability to work effectively within multidisciplinary healthcare teams. Dedication to continuous professional development and evidence-based practice.

Security Systems Lead — Airport O&M (24/7 Operations) <br>Language: Arabic (native/fluent) + English — mandatory Technical Ownership — Covered Systems<br>-Requirements• Bachelor's in Electrical/Electronics/Computer Engineering or equivalent• 6+ years in electronic security systems, with 2+ in a lead role — airport, critical infrastructure, orgovernment environment preferred• OEM certifications on at least two of: Milestone, Genetec, Lenel, Ipsotek• Networking certification (CCNA or above) — mandatory• Fluent Arabic and English, written and spoken• Eligible for Saudi government security clearance and airport restricted-area access <br>Own the health, availability, and performance of the full electronic security estate:• Milestone XProtect — VMS architecture, recording servers, failover, storage retention, Smart Client/Management Client configuration- **Genetec Security Center** — unified VMS/ACS, Omnicast and Synergis modules, federation,licensing and SMA management- **Lenel OnGuard** — access control, cardholder database, badge design, alarm monitoring,panel/reader configuration, credential lifecycle<br>- **Ipsotek VISuite** — video analytics rules, scenario tuning, false-alarm reduction,tripwire/intrusion/crowd detection calibration- Manage system integration points between VMS, ACS, analytics, intrusion, intercom, and the airportcommand centre- Own camera/reader/panel asset register, firmware baselines, and OEM patch/upgrade planning<br>Network & Infrastructure• Design, maintain, and troubleshoot the security network: VLAN segmentation, multicast for videostreams, QoS, bandwidth and storage sizing• Manage switches, fibre backbone, PoE budgets, IP addressing schemes, and network redundancyfor security traffic• Perform packet-level fault diagnosis (Wireshark, port mirroring) for stream loss, latency, andcamera dropout issues• Coordinate with airport IT/ICT on cybersecurity hardening: certificate management, credentialpolicy, port lockdown, network access control, and OT/IT segregation• Maintain server/VM infrastructure, storage arrays, backup and disaster recovery for securityapplications<br>**Team Leadership**• Lead a team of security systems engineers and technicians across a 24/7 shift roster• Set shift priorities, assign call-outs, review workmanship quality, and enforce handover discipline• Build team competency through structured OEM training and certification (Milestone MCDE,Genetec, Lenel, Ipsotek)• Act as final technical escalation point for all security system faults; own root-cause analysis**Operations & Maintenance**• Deliver PPM to schedule: camera cleaning/focus, reader testing, panel battery checks, serverhealth, storage validation, database maintenance• Manage corrective maintenance within SLA response and resolution windows• Maintain critical spares (cameras, readers, controllers, servers, licences) and RMA cycles with OEMs• Own change control: no configuration change to a live security system without approved MOC,tested rollback, and updated documentation<br>**Government & Authority Interface (Arabic-critical)**• Primary Arabic-language technical interface with **Jawazat (GDP)** for passport-control areacameras, e-gate integration, and border-control system dependencies• Interface with **MOI** and airport security on CCTV footage requests, evidence export chain ofcustody, incident review, and data-handling compliance• Coordinate with **RSAF** for security systems inside military-controlled zones: access approvals,escort arrangements, and restricted-area work permits• Translate and present technical findings, incident reports, and system briefings in Arabic toauthority representatives and client leadership• Manage personnel security clearances, badging, and restricted-area work permits for the securityteam<br>**KPIs & Quality**• Maintain camera-online percentage, recording integrity, and retention compliance at or abovecontractual targets• Track access-control system availability, door/reader fault rates, and alarm response times• Reduce analytics false-alarm rate through continuous rule tuning• Report weekly/monthly on system availability, fault trends, MTTR, and PPM completion• Support audits by producing evidence of footage retention, access logs, and change history<br>**HSE & Documentation**• Enforce permit-to-work, working-at-height, and electrical safety procedures during camera andpanel works• Maintain as-built drawings, camera schedules, IP/port matrices, rack layouts, and systemarchitecture documents• Produce incident reports and post-incident technical investigations

JOB PURPOSE:<br>To deliver high-quality customer service across Ports & Terminal and E-Services by responding to customer inquiries, addressing complaints and service-related issues, providing accurate information and appropriate resolutions, and supporting customer needs. The role aims to ensure excellent service standards, enhance the overall customer experience, and maintain high levels of customer satisfaction.<br>KEY ACCOUNTABILITIES:<br>Open and maintain customer accounts by accurately recording, verifying, and updating customer information in the relevant systems. Introduce and guide customers on the services available through DP World Jeddah E-Services platforms, including new products and service offerings related to Ports & Terminals. Attend to customer inquiries, requests, and feedback and provide timely, accurate, valid, and complete information using the appropriate systems, tools, and communication channels. Manage incoming customer calls through the DP World Jeddah Contact Center and handle customer inquiries and complaints through phone, email, Whats App, live chat, social media, and other approved communication channels. Identify and assess customer needs, clarify inquiries or complaints, determine the cause of service-related issues, and provide appropriate solutions or alternatives within the required timeframe. Follow up on customer complaints and service requests to ensure timely resolution, close all open call records, and ensure callback requests are completed within the required timeframe. Log and maintain accurate records of customer complaints, interactions, requests, account activities, and supporting documents in the CRM system for tracking and follow-up. Attend to walk-in customers at designated customer touchpoints, including the terminal and dedicated service desk at the Customs building, and provide the required support and guidance. Follow up with all internal departments for any queries and complaints related containers status, inspection and delivery updates etc. Coordinate with delegators, Customs yard employees, Customs officers, and relevant terminal teams to facilitate exceptional requests, including container unpacking and repacking, inspection of suspicious containers, re-scan requests, cold-store inspections, appointments for KSA vehicle containers without Customs declarations, and abandoned container cases. Validate and approve customer E-Services requests, including Logipoint transfers, MOT approvals for OOG, export re-scan requests, and other applicable service requests in accordance with established procedures and authorization requirements. Handle complaints received through Mawani CRM, coordinate and investigate cases with relevant internal departments, and provide appropriate responses within the assigned timeframe. Prepare customer service and product reports by collecting, reviewing, and analyzing customer information, interactions, complaints, and service trends. Compile customer satisfaction reports and support the Customer Experience Manager in conducting customer satisfaction surveys and related customer experience initiatives. Build and maintain positive customer relationships through professional, open, and interactive communication and proactive customer engagement. Identify recurring customer needs, concerns, and service opportunities and recommend potential products, services, or service improvements to management based on customer feedback and information. Work closely with the Customer Experience Supervisor and Manager to maintain high service standards and ensure a consistent and satisfactory customer experience across Ports & Terminals and E-Services. Perform assigned customer service activities in accordance with established procedures, guidelines, policies, and instructions, applying commonly used customer service concepts, practices, systems, and procedures. Escalate complex, exceptional, or unresolved customer cases to the Customer Experience Supervisor or Manager when they fall outside established procedures, authority levels, or standard resolution guidelines.<br>QUALIFICATIONS, EXPERIENCE AND SKILLS:<br>Bachelor’s degree in business administration, Marketing, Supply Chain Management, or a related field.1-3 years of proven customer support experience. Able to communicate effectively in English / Arabic (Verbal / Written) Computer Skills, working knowledge of MS office applications. Excellent telephonic skills and active listening Working knowledge of CRM systems and practices Customer orientation and ability to adapt/respond to different types of personalities. Excellent communication and presentation skills Ability to multi-task, prioritize and manage time effectively Good negotiation skills Positive Attitude and Adaptability Attention to Detail Problem Solving Ability to Work Under Pressure Flexibility to work in shifts

Overview<br><br>We Are Pepsi Co<br><br>Pepsi Co products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. Pepsi Co generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes LAY’S ®️, DORITOS ®️, CHEETOS ®️, GATORADE ®️, PEPSI ®️, QUAKER ®️ and more. Pepsi Co's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.<br><br>Guiding Pepsi Co is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with Pepsi Co Positive (pep+). Pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people.<br><br>Our employees drive our culture. No two days are the same; we are dynamic and full of passionate teams that embrace new ideas through our collaborative spirit. At Pepsi Co, we know that our company can only succeed when our associates and the society we serve flourishes. We are committed to fostering a diverse workforce by creating a collaborative, equitable and inclusive space where everyone, regardless of what we look like, where we come from or who we love, has a voice. At Pepsi Co we create a Space to be y( )u.<br><br>Learn more about our culture and life at Pepsi Co: https://stories.pepsicojobs.com/<br><br>Join Pepsi Co, dare to transform.<br><br>Responsibilities<br><br>JOB PURPOSE<br><br>As part of the sales team the primary role of this position is to maximize our on-shelf presence in all outlets<br><br>served by the merchandiser. Additionally, when required the merchandiser will conduct in-store sampling<br><br>sessions and in-store sampling and/or promotions. Planograms must be adhered to for both on and off shelf<br><br>displays. Any non-compliance to the agreed arrangements must be reported to the pre-seller immediately. In<br><br>addition to these duties the merchandiser is required to supply the pre-seller with the latest market<br><br>information in order to take advantage of any selling opportunities.<br><br>Accountabilities:<br><br> Call on specific OT outlets as per daily journey plan provided by your supervisor.<br><br> Merchandize SSFL products within your OT stores in the various access points, shelf, stand, floor display.<br><br> Place POS material wherever applicable next to our SSFL displays.<br><br> Ensure all access points are merchandized as per approved planograms.<br><br> Rotate product using FIFO method, and remove sub-standard products.<br><br> Maintain clean and fresh stock of SSF products on the shelf at all times.<br><br> Monitor and report competitive activities.<br><br> Report any deviations from agreed terms with your assigned OT customer / outlet.<br><br> Report daily activities of the prior day to your supervisor.<br><br> Participate in sampling / redemption campaigns when required.<br><br> Maintain appropriate personal appearance, and professional behavior in line with Frito Lay code of conduct.<br><br>Key Performance Measures:<br><br> Execution Standard.<br><br> LTA enforcement.<br><br> Journey plan adherence.<br><br>Qualifications<br><br>EXPERIENCE / COMPETENCIES REQUIRED<br><br> Valid driving license.<br><br> Service-level oriented.<br><br> Strong communication and interpersonal skills

Overview<br><br>We Are Pepsi Co<br><br>Pepsi Co products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. Pepsi Co generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes LAY’S ®️, DORITOS ®️, CHEETOS ®️, GATORADE ®️, PEPSI ®️, QUAKER ®️ and more. Pepsi Co's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.<br><br>Guiding Pepsi Co is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with Pepsi Co Positive (pep+). Pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people.<br><br>Our employees drive our culture. No two days are the same; we are dynamic and full of passionate teams that embrace new ideas through our collaborative spirit. At Pepsi Co, we know that our company can only succeed when our associates and the society we serve flourishes. We are committed to fostering a diverse workforce by creating a collaborative, equitable and inclusive space where everyone, regardless of what we look like, where we come from or who we love, has a voice. At Pepsi Co we create a Space to be y( )u.<br><br>Learn more about our culture and life at Pepsi Co: https://stories.pepsicojobs.com/<br><br>Join Pepsi Co, dare to transform.<br><br>Responsibilities<br><br>JOB PURPOSE<br><br>As part of the sales team the primary role of this position is to maximize our on-shelf presence in all outlets<br><br>served by the merchandiser. Additionally, when required the merchandiser will conduct in-store sampling<br><br>sessions and in-store sampling and/or promotions. Planograms must be adhered to for both on and off shelf<br><br>displays. Any non-compliance to the agreed arrangements must be reported to the pre-seller immediately. In<br><br>addition to these duties the merchandiser is required to supply the pre-seller with the latest market<br><br>information in order to take advantage of any selling opportunities.<br><br>Accountabilities:<br><br> Call on specific OT outlets as per daily journey plan provided by your supervisor.<br><br> Merchandize SSFL products within your OT stores in the various access points, shelf, stand, floor display.<br><br> Place POS material wherever applicable next to our SSFL displays.<br><br> Ensure all access points are merchandized as per approved planograms.<br><br> Rotate product using FIFO method, and remove sub-standard products.<br><br> Maintain clean and fresh stock of SSF products on the shelf at all times.<br><br> Monitor and report competitive activities.<br><br> Report any deviations from agreed terms with your assigned OT customer / outlet.<br><br> Report daily activities of the prior day to your supervisor.<br><br> Participate in sampling / redemption campaigns when required.<br><br> Maintain appropriate personal appearance, and professional behavior in line with Frito Lay code of conduct.<br><br>Key Performance Measures:<br><br> Execution Standard.<br><br> LTA enforcement.<br><br> Journey plan adherence.<br><br>Qualifications<br><br>EXPERIENCE / COMPETENCIES REQUIRED<br><br> Valid driving license.<br><br> Service-level oriented.<br><br> Strong communication and interpersonal skills

Job Overview:We are seeking a results-driven Real Estate Marketing Manager with strong hands-on experience in real estate marketing and digital performance. The successful candidate will lead the marketing function and align marketing strategies and campaigns with sales objectives, project priorities, and available real estate inventory. We are looking for a commercially driven, data-focused professional who can manage multiple projects and campaigns while delivering measurable results in lead quality, visits, bookings, contracts, and return on marketing investment.<br>Responsibilities:Develop and execute marketing strategies for completed residential projects and off-plan developments. Prepare launch plans for new projects and marketing strategies to accelerate the sale of existing inventory. Manage marketing budgets and allocate spending across projects and channels based on commercial priorities and actual performance. Lead, monitor, and optimize performance marketing campaigns across Google, Meta, and other digital platforms. Manage marketing agencies and vendors, evaluate their performance, and hold them accountable for results. Measure lead quality and track the customer journey from Lead to Qualified Lead, Visit, Booking, and Contract. Monitor and improve key performance indicators, including CPL, Cost per Qualified Lead, Cost per Visit, Cost per Booking, CAC, and ROAS. Collaborate closely with the sales team to analyze the sales funnel, identify leakage points, and improve conversion rates. Develop lead-scoring and customer-segmentation mechanisms. Create strategies to reactivate and retarget previous leads and customer databases. Oversee remarketing, retargeting, and marketing automation campaigns through digital channels, Whats App, SMS, and other platforms. Manage a multidisciplinary marketing team covering content, graphic design, and call-center activities. Develop targeted marketing plans and content for each project based on the product, price, location, and target audience. Manage project launches, exhibitions, open days, events, and other promotional activities. Analyze competitors, pricing, market offers, and Saudi real estate trends and translate insights into actionable recommendations. Prepare weekly and monthly reports and dashboards covering marketing spend, lead quality, visits, bookings, contracts, and return on investment. Work with sales, technology, and CRM teams to ensure accurate lead-source tracking and campaign attribution through the final sale. Develop project value propositions and marketing offers and support the sales team in addressing customer objections.<br>Requirements:Bachelor’s degree in Marketing, Business Administration, or a related field. A minimum of five years of professional marketing experience. Preferably at least three years of experience in real estate development or real estate marketing in Saudi Arabia. Proven experience managing performance marketing campaigns and multiple marketing budgets. Strong understanding of marketing and sales funnels and the ability to connect marketing activities with sales results. Experience using CRM systems, preferably Microsoft Dynamics, Salesforce, or Hub Spot. Advanced knowledge of Google Analytics, Google Ads, Meta Ads, and other measurement and analytics tools. Experience managing and evaluating digital marketing agencies and vendors. Strong analytical skills with the ability to make data-driven decisions. Experience managing multidisciplinary marketing teams. Ability to prepare marketing plans, executive presentations, dashboards, and management reports. Experience in off-plan developments, completed residential projects, and real estate project launches is preferred. Proficiency in English. Commercially driven, proactive, accountable, and results-oriented. Ability to collaborate closely with sales teams and manage multiple projects simultaneously.

Job Summary We are seeking a skilled and proactive IT Technician / engineer to provide on-site and remote technical support across restaurant outlets in the KSA. This role involves supporting and maintaining a wide range of IT infrastructure and systems including POS, servers, desktop hardware, printers, network equipment, and security systems. The ideal candidate will be hands-on, responsive, and possess strong troubleshooting abilities with a customer-service mindset.<br>Key Responsibilities:1. Outlet IT Support:Provide first-line and second-line IT support across all outlets for hardware and software issues. Maintain and troubleshoot POS systems (e.g., Squirrel and Restroworks,), KOT, KDS, printers, and other peripherals. Perform installation, configuration, and maintenance of Windows desktops, servers, and other IT systems.<br>2. Network & Infrastructure:Configure and troubleshoot routers, switches, firewalls, and internet connections. Monitor and maintain LAN, WAN, and telephone system connectivity at the outlet level. Install, maintain, and support CCTV systems, biometric devices, and access control solutions. Liaise with ISP providers and internal teams to resolve connectivity issues.<br>3. Application Support:Provide basic application-level support and guidance to users, including updates and installations. Work closely with Corporate IT teams to escalate and resolve system bugs or performance issues. Update IT hardware and Software Inventory and keep a record for employee /store wise assets.<br>4. Microsoft 365 Administration & Support Manage and support Microsoft 365 environments, including O-365 , D-365 and Azure AD user lifecycle management, license optimization, role-based access control, other Microsoft business applications. Assist in implementing and maintaining security controls such as Conditional Access, identity protection, and device management using Microsoft Intune.<br>5. Preventive Maintenance & Documentation:Conduct regular health checks and preventive maintenance for all IT equipment. Maintain accurate documentation of assets, configurations, and incidents. Ensure all outlets comply with IT standards and security protocols.<br>6. On-Call & Remote Support:Provide on-call support during off-hours, weekends, and holidays as per rotation. Offer remote troubleshooting support using remote desktop tools or by phone. Deliver IT support for RSC, QCC, and warehouse locations. Ensure store staff are properly trained on POS and inventory applications.<br>Skills:Strong knowledge of hardware troubleshooting: POS systems, Microsoft Suits, servers, printers, KOT/KDS, desktops, etc. Good understanding of networking fundamentals (TCP/IP, DHCP, DNS, VLANs). Hands-on experience with Windows OS (desktop & server), and Microsoft tools. Familiarity with firewalls, routers, switches (basic configuration & maintenance). Experience supporting CCTV, biometric, and access control systems. Basic knowledge of POS and hospitality application support. Strong User support, communication, and organizational skills. Ability to work independently as well as team collaboration, travel frequently (KSA), and manage multiple priorities.<br>Requirements:Education: Diploma or bachelor’s degree in information technology or a related field. Experience: Minimum 3 years of experience in a multi-site IT support role, preferably in retail or hospitality. Certifications (preferred): A+, Network+, Microsoft MCP, Microsoft 365 Fundamentals, CCNA, or equivalent.<br>Other Requirements:Person should be currently in KSA with a valid KSA driving license (mandatory). Fluency in English (Arabic is a plus).

Job Requisition ID: 177930<br><br>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.<br><br>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day<br><br>Position Summary<br><br>The Service Coordinator is responsible for managing service bookings, workshop capacity planning, and customer communication to ensure smooth and efficient aftersales operations.<br><br>The role acts as the operational backbone between customers, Service Advisors, and the workshop by ensuring all appointments are accurately scheduled, workshop capacity is optimized, and customer interactions are handled professionally across all touchpoints. By maintaining booking discipline and proactive communication, the Service Coordinator directly contributes to workshop utilization, reduced no-show rates, and improved customer experience.<br><br>This position plays a critical role in aligning customer demand with workshop capacity while supporting operational efficiency and service revenue generation.<br><br>Key Responsibilities<br><br>Appointment Booking & Capacity Planning<br><br> Manage inbound service booking requests via calls, online platforms, and walk-in customers using the Dealer Management System (DMS) Optimize workshop loading by aligning technician availability, bay capacity, job complexity, and service priorities Schedule appointments in a structured manner to maximize workshop utilization and minimize idle capacity Coordinate priority bookings including VIP customers, fleet accounts, recall campaigns, and OEM service programs Monitor booking pipeline and adjust schedules dynamically based on operational changes<br><br>Customer Communication & Engagement<br><br> Confirm service appointments in advance and send reminders to minimize no-show and cancellation rates Conduct pre-arrival calls to capture additional customer concerns and ensure Service Advisors are fully prepared for reception Manage outbound campaigns for service reminders, recalls, and OEM customer engagement programs Provide clear and professional communication to customers regarding appointment availability, preparation requirements, and expected timelines<br><br>Operational Support & Coordination<br><br> Coordinate customer mobility solutions such as loan vehicles, shuttle services, and waiting area arrangements Support Service Advisors by tracking open Repair Orders and escalating delayed jobs or aging work-in-progress (WIP) cases Ensure accurate and up-to-date customer data in the DMS, including contact details, ownership updates, and service preferences Assist in balancing daily operational workload and supporting smooth workshop flow<br><br>Reporting & Performance Monitoring<br><br> Prepare daily, weekly, and monthly reports on booking volumes, show-up rates, workshop capacity utilization, and operational trends Track key performance indicators such as appointment conversion, no-show rate, outbound call performance, and booking efficiency Identify capacity constraints, booking gaps, and operational inefficiencies, escalating issues to the Service Manager with recommended actions Maintain data accuracy within CRM and DMS systems to support reliable reporting and business insights<br><br>Customer Experience & Compliance<br><br> Handle customer inquiries and initial complaints professionally, ensuring timely escalation of sensitive or complex cases to the Service Manager Support post-service follow-up activities in coordination with CRM and Customer Care teams Ensure compliance with OEM communication standards, customer data protection regulations, and internal audit requirements Maintain consistent and professional customer experience across all booking and communication touchpoints<br><br>Educational Requirements<br><br> Diploma or Bachelor’s Degree in Business Administration, Automotive, or a related field<br><br>Experience Requirements<br><br> Minimum 2–4 years of experience in an automotive dealership aftersales environment, contact center, or customer coordination role Prior experience in appointment booking, workshop scheduling, or service CRM operations is strongly preferred Exposure to high-volume service operations and customer interaction environments is an advantage<br><br>Technical Skills<br><br> Proficiency in Dealer Management Systems (DMS) for service booking, customer data management, and appointment tracking Strong Microsoft Excel skills for reporting, analysis, and performance tracking Familiarity with CRM systems, outbound calling platforms, and customer engagement tools Ability to manage scheduling systems and optimize resource allocation<br><br>About Al-Futtaim Automotive<br><br>A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.<br><br>Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.<br><br>We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.<br><br>We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.<br><br>What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.