Call Center Jobs in Saudi

Are you passionate about crafting intuitive user experiences and visually striking interfaces? Circlys is looking for a UX/UI Design Specialist to bring life to our mobile app and internal dashboards used by millions. With over 300 dynamic screens, you’ll take the lead in refining and enhancing designs based on established frameworks—while adding your own creative flair. You’ll collaborate with a fast-moving product team, transforming ideas and content into seamless, user-centered experiences across devices. We're looking for someone with a strong eye for detail, a polished portfolio, and hands-on experience in tools like Figma, Adobe XD, and Photoshop. If you're excited about creating impactful designs that empower people financially, we want to hear from you.<br>Company Brief:Circlys is a pioneering fintech company revolutionizing traditional monthly financial committees (ROSCA or Jameya), or as we call them Circles. Our innovative, authorized, and safe solution empowers individuals to achieve their financial goals with ease and peace of mind. With a robust user base of over 2 million and more than 8 billion SAR in savings, Circlys is a leader in its field. Our success is driven by a passionate and talented team of professionals who are committed to fostering financial well-being in our community.<br>Job Summary:The UX/UI Design Specialist is responsible for enhancing the design of a large-scale mobileapplication and internal dashboards. With over 300 screens, the role focuses on refining existinginterfaces based on predefined frameworks and guidelines. The ideal candidate has strong visual and UX/UI design skills, a solid portfolio, and is proficient in tools like Figma, Adobe XD, and Photoshop. Content may be provided or created, requiring both creativity and attention to user experience across devices.<br>Main Responsibilities:Redesign and enhance mobile app screens (300+ screens) based on existing frameworks andguidelines. Improve internal operations dashboards for usability and aesthetics. Create high-quality mockups, visual assets, and layouts. Ensure responsive design across desktop and mobile platforms. Collaborate with product and development teams to align designs with user needs. Occasionally generate content for designs when not provided. Maintain and organize design files and components consistently.<br>Job Requirements:Proven experience (2-4 years) in UX/UI design and principles with a strong design portfolio. Proficiency in design tools such as Figma, Adobe XD, Photoshop, Illustrator, Canva, or Sketch. Knowledge of responsive and mobile-first design principles. Experience designing mobile applications and web interfaces. Ability to work within existing design systems and frameworks. Strong attention to detail and user-centered thinking. Good communication and collaboration skills. Ability to handle partial content creation when needed.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking a highly skilled and experienced Specialist in Stroke Medicine to join a leading healthcare facility in the UAE.<br> The role involves providing expert care for acute and chronic stroke patients, working within a multidisciplinary neurology and critical care team, and contributing to advanced stroke management services.<br> Key Responsibilities Diagnose and manage acute ischemic and hemorrhagic stroke cases Provide timely thrombolysis and acute stroke intervention support (as applicable) Manage inpatient stroke care and rehabilitation coordination Work closely with neurology, emergency, ICU, and radiology teams Interpret neuroimaging and clinical findings for stroke management Develop individualized treatment and secondary prevention plans Ensure accurate and timely clinical documentation Participate in stroke call and emergency response teams Competitive tax-free salary Family visa support (as per employer policy) Health insurance coverage Annual leave and airfare benefits Opportunity to work in a modern stroke and neuro-care center Medical degree (MBBS or equivalent) Board certification / Fellowship in Neurology, Internal Medicine, or Stroke Medicine Minimum 3 years of post-specialist experience Strong experience in acute stroke management and neurological care Ability to work in high-pressure emergency environments Excellent clinical judgment and teamwork skills</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>Performs assessment and management of patients with an evidence-based approach, according to standards of care, and in compliance with Fakeeh Care bylaws, policies and procedures. Key Responsibilities and Duties: Performs clinical duties as per his / her assigned clinical privileges. Assesses his / her patients thoroughly (eg. clinical, socioeconomic, psychological and functional assessments) and documents patients' assessment in patients' medical records. Develops a plan of care for patients using an evidence-based approach and following standards of care, and documents the plan of care in patients medical record. Ensures that patients plan of care that is put by him/her is being implemented in a timely manner. Becomes the most responsible physician (MRP) for inpatients admitted under his / her name. For inpatients admitted under his / her name, develops discharge plan on day of admission and involves discharge-planning service as early as possible if warranted. Assesses inpatients that are admitted under his / her name at least once daily and ensures documentation of daily assessment and plan of care in daily progress notes using SOAP format. Responds to medical consultations in timely manner. Documents medical interventions that he / she performs on patients in a timely manner. Strictly follows Fakeeh care standards for documentation in medical records Responsible for timely completion and authentication of discharge summaries for patients admitted under his / her name. Also responsible for ensuring that indicated discharge instructions and education on take home medications is done prior to patients discharge. Attends to Fakeeh Health Care facility duties and responds to calls from the facility as per the departmental / section call schedule. Attends departmental and general staff meetings and contributes ideas for improving efficiency, productivity and patient satisfaction. Responsible for writing medical reports of his / her patients in a timely manner an das per Fakeeh care format Contributes to teaching rounds and teaching activities as requested by chairperson of medical department. Educates patients and their families about health conditions, treatments and preventative measures. Other duties as assigned within the scope of responsibility and requirements of the job. All Fakeeh Care employees are responsible for continuous improvement, including: Performing all duties and tasks in a manner that supports Fakeeh s Person-Centered care values. Actively contributing to continuous improvement initiatives, within the scope of the role. Adherence to safety protocols and proactively seeking to address any job-related safety concerns. Maintaining strict confidentiality of all sensitive information accessed or encountered during work. Complying with cybersecurity policies and standards to protect Fakeeh s systems and participating in awareness training and initiatives to prevent cyber threats. Adhering to and upholding Fakeeh Care s code of conduct, policies and ethical standards. Completion of mandatory education as per the requirement, at least one month prior to expiration. Skills and Abilities: Must be able to clearly communicate with patients and their families, physicians and non-medical staff. Microsoft computer skills. Should have good organization skills and be able to work in high stress situations. Experience : Completion of experience according to the regional health regulatory authority (as mentioned in education) within the field of specialty, in recognized medical centers. Education: Completion of structured training in the field of specialty or subspecialty in a recognized medical center, and obtaining the highest clinical degree in that field of specialty that can be granted by that medical center. Language: Excellent command of oral and written English and Arabic. Licenses / Certifications: License for practice as per the regional health regulatory authority e.g. (SCFHS / DHA), BLS and advanced license if applicable.</p><p><strong>Desired Candidate Profile</strong></p><p>Must be able to clearly communicate with patients and their families, physicians and non-medical staff. Microsoft computer skills. Should have good organization skills and be able to work in high stress situations. Experience : Completion of experience according to the regional health regulatory authority (as mentioned in education) within the field of specialty, in recognized medical centers. Education: Completion of structured training in the field of specialty or subspecialty in a recognized medical center, and obtaining the highest clinical degree in that field of specialty that can be granted by that medical center. Language: Excellent command of oral and written English and Arabic. Licenses / Certifications: License for practice as per the regional health regulatory authority e.g. (SCFHS / DHA), BLS and advanced license if applicable.</p>

<p><strong>Responsibilities:</strong></p><ul><li>Draft, review and negotiate transaction documents such as joint development agreements, EPC contracts, power supply and/or purchase agreements, land lease agreements, joint venture agreements, shareholders agreements, O&amp;M or FM related agreements, term sheets, heads-of-terms and ancillary agreements related to the foregoing.</li><li>Draft, review and negotiate commercial contracts such as co-location services agreements, service level agreements and all related documents.</li><li>Lead and/or coordinate transaction closing matters, including due diligence, conditions precedent management, document review, preparation of Board of Directors resolutions and other related tasks.</li><li>Handle all day-to-day legal work related to assigned projects.</li><li>Supervise and guide junior lawyers.</li><li>Attend meetings or conference calls with internal or external clients, counterparties and other stakeholders as required.</li><li>Conduct presentations and training for business team members on project development matters such as deal structuring and construction contracts.</li><li>Manage external legal counsel when applicable or when local law input is required to support assigned projects.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Experience &amp; Qualifications:</strong></p><ul><li>Law degree from a reputable university / law school.</li><li>10 years of experience as a practicing lawyer, either in a top law firm or the in-house legal department of an international company.</li><li>Experience in data center business or renewable energy project development and/or financing is an advantage.</li><li>Experience with project development (renewable or conventional power, PPP projects, real estate, telecommunications, etc.) and closing transactions is a plus.</li><li>Fluent in English (written and spoken); additional language skills are an advantage.</li></ul>

<p>Performs assessment and management of patients with an evidence-based approach, according to standards of care, and in compliance with Fakeeh Care bylaws, policies and procedures. Performs clinical duties as per his / her assigned clinical privileges. Assesses his / her patients thoroughly (eg. clinical, socioeconomic, psychological and functional assessments) and documents patients' assessment in patients' medical records. Develops a plan of care for patients using an evidence-based approach and following standards of care, and documents the plan of care in patients medical record. Ensures that patients plan of care that is put by him/her is being implemented in a timely manner. Becomes the most responsible physician (MRP) for inpatients admitted under his / her name. For inpatients admitted under his / her name, develops discharge plan on day of admission and involves discharge-planning service as early as possible if warranted. Assesses inpatients that are admitted under his / her name at least once daily and ensures documentation of daily assessment and plan of care in daily progress notes using SOAP format. Responds to medical consultations in timely manner. Documents medical interventions that he / she performs on patients in a timely manner. Strictly follows Fakeeh care standards for documentation in medical records Responsible for timely completion and authentication of discharge summaries for patients admitted under his / her name. Also responsible for ensuring that indicated discharge instructions and education on take home medications is done prior to patients discharge. Attends to Fakeeh Health Care facility duties and responds to calls from the facility as per the departmental / section call schedule. Attends departmental and general staff meetings and contributes ideas for improving efficiency, productivity and patient satisfaction. Responsible for writing medical reports of his / her patients in a timely manner an das per Fakeeh care format Contributes to teaching rounds and teaching activities as requested by chairperson of medical department. Educates patients and their families about health conditions, treatments and preventative measures. Other duties as assigned within the scope of responsibility and requirements of the job.</p><p>All Fakeeh Care employees are responsible for continuous improvement, including:</p><ul><li>Performing all duties and tasks in a manner that supports Fakeeh s Person-Centered care values.</li><li>Actively contributing to continuous improvement initiatives, within the scope of the role.</li><li>Adherence to safety protocols and proactively seeking to address any job-related safety concerns.</li><li>Maintaining strict confidentiality of all sensitive information accessed or encountered during work.</li><li>Complying with cybersecurity policies and standards to protect Fakeeh s systems and participating in awareness training and initiatives to prevent cyber threats.</li><li>Adhering to and upholding Fakeeh Care s code of conduct, policies and ethical standards.</li><li>Completion of mandatory education as per the requirement, at least one month prior to expiration.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Must be able to clearly communicate with patients and their families, physicians and non-medical staff.</li><li>Microsoft computer skills.</li><li>Should have good organization skills and be able to work in high stress situations.</li><li>Completion of experience according to the regional health regulatory authority (as mentioned in education) within the field of specialty, in recognized medical centers.</li><li>Completion of structured training in the field of specialty or subspecialty in a recognized medical center, and obtaining the highest clinical degree in that field of specialty that can be granted by that medical center.</li><li>Excellent command of oral and written English and Arabic.</li><li>License for practice as per the regional health regulatory authority e.g. (SCFHS / DHA), BLS and advanced license if applicable.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Purpose: Performs assessment and management of patients with an evidence-based approach, according to standards of care, and in compliance with Fakeeh Care bylaws, policies and procedures. Key Responsibilities and Duties: Performs clinical duties as per his / her assigned clinical privileges. Assesses his / her patients thoroughly (eg. clinical, socioeconomic, psychological and functional assessments) and documents patients' assessment in patients' medical records. Develops a plan of care for patients using an evidence-based approach and following standards of care, and documents the plan of care in patients medical record. Ensures that patients plan of care that is put by him/her is being implemented in a timely manner. Becomes the most responsible physician (MRP) for inpatients admitted under his / her name. For inpatients admitted under his / her name, develops discharge plan on day of admission and involves discharge-planning service as early as possible if warranted. Assesses inpatients that are admitted under his / her name at least once daily and ensures documentation of daily assessment and plan of care in daily progress notes using SOAP format. Responds to medical consultations in timely manner. Documents medical interventions that he / she performs on patients in a timely manner. Strictly follows Fakeeh care standards for documentation in medical records Responsible for timely completion and authentication of discharge summaries for patients admitted under his / her name. Also responsible for ensuring that indicated discharge instructions and education on take home medications is done prior to patients discharge. Attends to Fakeeh Health Care facility duties and responds to calls from the facility as per the departmental / section call schedule. Attends departmental and general staff meetings and contributes ideas for improving efficiency, productivity and patient satisfaction. Responsible for writing medical reports of his / her patients in a timely manner an das per Fakeeh care format Contributes to teaching rounds and teaching activities as requested by chairperson of medical department. Educates patients and their families about health conditions, treatments and preventative measures. Other duties as assigned within the scope of responsibility and requirements of the job. All Fakeeh Care employees are responsible for continuous improvement, including: Performing all duties and tasks in a manner that supports Fakeeh s Person-Centered care values. Actively contributing to continuous improvement initiatives, within the scope of the role. Adherence to safety protocols and proactively seeking to address any job-related safety concerns. Maintaining strict confidentiality of all sensitive information accessed or encountered during work. Complying with cybersecurity policies and standards to protect Fakeeh s systems and participating in awareness training and initiatives to prevent cyber threats. Adhering to and upholding Fakeeh Care s code of conduct, policies and ethical standards. Completion of mandatory education as per the requirement, at least one month prior to expiration.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Skills and Abilities: Must be able to clearly communicate with patients and their families, physicians and non-medical staff. Microsoft computer skills. Should have good organization skills and be able to work in high stress situations. Experience : Completion of experience according to the regional health regulatory authority (as mentioned in education) within the field of specialty, in recognized medical centers. Education: Completion of structured training in the field of specialty or subspecialty in a recognized medical center, and obtaining the highest clinical degree in that field of specialty that can be granted by that medical center. Language: Excellent command of oral and written English and Arabic. Licenses / Certifications: License for practice as per the regional health regulatory authority e.g. (SCFHS / DHA), BLS and advanced license if applicable.</p><p></p></section>

<p><strong>Empowering Destinations with Sustainable Innovation!</strong></p> <p><strong> </strong></p> <p>The <strong>Red Sea Utilities Company (TRSUC)</strong> is a specialized subsidiary under <strong>Red Sea Global (RSG)</strong>, established to provide integrated utility services for RSG’s flagship developments, including <strong>The Red Sea Project</strong> and <strong>Amaala</strong>.</p> <p> </p> <p>TRSUC is responsible for delivering essential services such as renewable energy, water desalination, wastewater treatment, solid waste management, district cooling, and telecommunications infrastructure. TRSUC is pioneering the development of off-grid, renewable utility systems to ensure that RSG’s destinations are powered entirely by clean energy.</p> <p> </p> <p>TRSUC’s initiatives are integral to Saudi Arabia’s Vision 2030, aiming to diversify the economy and promote sustainable development. By providing state-of-the-art utility services, TRSUC supports RSG’s mission to create regenerative tourism destinations that prioritize environmental stewardship and community well-being.</p> <p> </p> <p><strong>At TRSUC, Where Infrastructure Meets Innovation - For People and Planet.</strong></p> <p> </p> <p><strong>Role Purpose</strong></p> <ul type="disc"> <li>The Manager – Customer Care is responsible for the leadership, performance, and continuous improvement of customer care operations for the utility company. The role ensures efficient handling of customer inquiries, service requests, complaints, and incidents while delivering consistent, high-quality customer experience across all service channels.</li> <li>The position oversees customer contact operations, service request management, and coordination with operations, control rooms, and field teams to ensure timely resolution of customer issues in line with service level agreements (SLAs), regulatory requirements, and company standards.</li> </ul> <p> </p> <p><strong>Key Responsibilities</strong></p> <p> </p> <p><strong>1. Customer Care Operations</strong></p> <ul type="disc"> <li>Manage day-to-day customer care operations across all channels, including call center, email, web portals, and digital platforms.</li> <li>Ensure effective handling of customer inquiries, service requests, complaints, and outage-related communications.</li> <li>Oversee customer request intake, logging, prioritization, and tracking through CRM and customer information systems (CIS).</li> <li>Ensure customer care services are delivered in accordance with approved SLAs and performance targets.</li> </ul> <p> </p> <p><strong>2. Service Request &amp; Complaint Management</strong></p> <ul type="disc"> <li>Establish and maintain standardized processes for service requests, complaints, and escalations.</li> <li>Ensure timely coordination with control rooms, operations, and field teams for resolution of customer issues.</li> <li>Oversee management of escalated and sensitive customer cases with potential regulatory or reputational impact.</li> <li>Ensure accurate documentation, closure, and customer communication throughout the request lifecycle.</li> </ul> <p> </p> <p><strong>3. Performance Management &amp; Reporting</strong></p> <ul type="disc"> <li>Define, monitor, and report on customer care KPIs including response times, resolution times, first-contact resolution, customer satisfaction, and complaint volumes.</li> <li>Analyze trends, recurring issues, and root causes to support operational and service improvements.</li> <li>Prepare regular performance reports and dashboards for senior management and regulators, as required.</li> <li>Drive initiatives to improve efficiency, service quality, and customer satisfaction.</li> </ul> <p> </p> <p><strong>4. People Leadership &amp; Capability</strong></p> <ul type="disc"> <li>Lead, coach, and manage customer care supervisors, team leaders, and agents.</li> <li>Ensure appropriate staffing, shift coverage, and competency levels to meet service demand.</li> <li>Establish training, quality assurance, and performance management frameworks for customer care staff.</li> <li>Promote a customer-centric culture, accountability, and continuous improvement mindset.</li> </ul> <p> </p> <p><strong>5. Systems, Processes &amp; Digital Enablement</strong></p> <ul type="disc"> <li>Ensure effective use of CRM, CIS, outage management systems, and customer communication tools.</li> <li>Support system enhancements, automation, and digital self-service initiatives to improve customer experience.</li> <li>Ensure data quality, accurate customer records, and compliance with data protection requirements.</li> <li>Coordinate with IT and digital teams on customer care system improvements and upgrades.</li> </ul> <p> </p> <p><strong>6. Stakeholder &amp; Interface Management</strong></p> <ul type="disc"> <li>Act as the primary interface between customer care, utilities operations, control rooms, billing, and field services.</li> <li>Coordinate customer communications during outages, planned works, and major incidents in alignment with operational teams.</li> <li>Support regulatory reporting, audits, and customer service reviews.</li> <li>Represent customer care in cross-functional forums, service improvement initiatives, and project handovers.</li> </ul> <p> </p> <p><strong>7. Compliance, Risk &amp; Customer Advocacy</strong></p> <ul type="disc"> <li>Ensure compliance with customer service regulations, codes of practice, and contractual obligations.</li> <li>Manage customer complaints in line with regulatory requirements and escalation procedures.</li> <li>Identify customer-related risks and support mitigation actions.</li> <li>Act as the voice of the customer within the organization, advocating for service improvements and customer-focused solutions.</li> </ul> <p> </p> <p><strong>Qualifications &amp; Experience</strong></p> <ul type="disc"> <li>Bachelor’s degree in Business Administration, Engineering, or a related discipline.</li> <li>10–15 years of experience in customer service or contact center operations, preferably within utilities or regulated infrastructure sectors.</li> <li>Proven experience managing high-volume customer care or call center operations.</li> <li>Strong understanding of utility services, service request workflows, and customer service SLAs.</li> <li>Experience working with CRM, CIS, and customer communication systems.</li> <li>Demonstrated leadership, stakeholder management, and service improvement capabilities.</li> </ul> <p> </p> </span>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Company Description Innovative Solutions (IS) is a leading pure-player Cyber security company in the GCC established in 2003, headquartered in Riyadh with presence in Al Khobar, Jeddah, Dubai, and Abu Dhabi.<br> Our Cybersecurity Solutions and Services encompass Advisory Services, Technical Assurance, Solution Deployment, Professional Services, and Managed Security Services.<br> Our mission is "Delivering secure and intelligent digital services that empower organizations" Role Description As a Security Operation Center Analyst - L1 at Innovative Solutions, you will play a crucial role in our dedicated SOC team.<br> Your primary responsibility will be to monitor security events and incidents, conducting initial triage and response.<br> You will utilize various security tools to detect, analyze, and respond to potential threats, working collaboratively with your teammates to ensure a strong security posture.<br> Responsibilities Monitor security events and alerts from various security sources Triage and analyze security incidents and determine appropriate response actions Perform initial incident response tasks, including containment and remediation Collaborate with other members of the SOC team to investigate and resolve security incidents Document and report security incidents and response activities Maintain and update documentation of security processes and procedures Conduct basic analysis of network traffic and log data to identify potential threats Stay updated with the latest security threats, vulnerabilities, and industry trends Participate in regular training and knowledge sharing sessions Bachelor's degree or equivalent in Computer Science, Information Security, or related field Relevant certifications such as Security+, Network+, Certified Information Systems Security Professional (CISSP), or Certified Ethical Hacker (CEH) preferred Knowledge of information security concepts, principles, and best practices Experience or knowledge of security tools and technologies, such as SIEM, IDS/IPS, antivirus, firewalls, and endpoint protection Understanding of network protocols and TCP/IP fundamentals Ability to collaborate effectively with cross-functional teams Strong analytical and problem-solving skills Excellent written and verbal communication skills Keen attention to detail and ability to work in a fast-paced environment Willingness to work in shifts and participate in on-call rotation</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Established in 2008, Geidea epitomises customer focused empowerment and commercial success through continuous innovation Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative & Forward Thinkingwww.geidea.net<br>To maintain competitive advantage as we grow, we are currently looking for new Senior System Engineer – Windows.<br>Job purpose: Responsible for installing, configuring, testing, managing, and maintaining Windows systems and system management tools. Strong expertise in Microsoft Windows Server, Active Directory, Group Policy, Windows patch management, and advanced troubleshooting. The role requires ensuring high availability, security compliance, and operational excellence across enterprise environments.<br>Responsibilities: <br>Install, configure, test, and maintain Windows systems and system management tools. Configure Windows Backup, imaging, and Veeam Backup solutions. Configure and maintain HP, Dell, and Nutanix hardware servers. Implement and manage VMware and Nutanix AOS environments, including v Center and Nutanix Prism Central. Configure and manage cloud infrastructure environments, including Azure, AWS, and OCI. Patch Windows systems and ensure firmware and software updates are applied in a timely manner. Configure advanced Domain Controller settings, including Cross-Forest Trusts. Implement and configure Remote Desktop Services, including RD Broker, RD Gateway, and RD Web. Install, configure, and maintain IT security tools using automated deployment methods. Implement system hardening and security controls in accordance with PCI-DSS requirements. Provide local and remote Tier 3 support, including advanced troubleshooting, issue resolution, and documentation Monitor system performance and recommend or implement improvements where required. Maintain the asset inventory and manage support and software license renewals. Participate in the on-call support rotation, providing Tier 3 support and assisting L1 and L2 teams in resolving critical incidents, including weekends and public holidays as scheduled.<br>Must have technical/professional qualifications:<br>Minimum 6-8 years of systems administration /engineering experience in Cloud/Virtualization/Managed Service Provider environment MCSE or MCITP certification required Nutanix (NCP) or VMware (VCP) certification required Strong experience with Active directory Experience with virtualization and cloud technologies like Nutanix, OCI, AWS, VMware and Nutanix Ability to create and adapt processes and procedures Excellent knowledge of PCI compliance – is a must. Bachelor’s degree in computer sciences or equivalent<br>Our values guide how we think and act - They describe what we care about the most Customer first - It’s embedded in our design thinking and customer service approach Open - Openness allows us to constantly improve and evolve Real - No jargon and no excuses! Bold - Constantly challenging ourselves and our way of thinking Resilient – If we fail, we bounce back stronger than before Collaborative - We know that we can achieve a lot more as a team We are changing lives by constantly striving for a better solution Click apply below and become part of the Geidea story

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Are you interested in being part of an HR organization that operates as a business, starts with our internal customers and works backward to deliver meaningful solutions? Are you passionate about changing employees' lives for the better? <br>The HR Business Partner (Generalist) is a strategic people operations role that drives business results through trusted partnerships with business leaders while staying close to employees of all levels. This position balances strategic insight with hands-on execution, managing complex employee matters, driving initiatives for leadership capabilities on performance and talent, and improving organizational culture to enhance the employee experience.<br>If this sounds exciting to you, then consider joining us as an HR Business Partner, in our KSA central team based out of Riyadh. This role will be based out of one of our Riyadh-based warehouses.<br>Important: This strategic HR partner role is an individual contributor (IC) role that will NOT be managing or leading others.<br>Key job responsibilities<br>- Lead country-wide feedback strategies including data reviews, roundtables, and pulse mechanisms<br>- Navigate complex situations using sound judgment while balancing employee advocacy, compliance, and business impact<br>- Implement recognition programs and champion inclusion and belonging initiatives<br>- Serve as trusted advisor to leaders on sensitive people issues and complex decision-making<br>- Use data analytics to inform people decisions and identify root causes of organizational issues<br>- Support organizational change and transformation initiatives<br>- Drive standard work excellence and ensure process consistency across the organization<br>- Escalate structural, cultural, or systemic risks that impact the population<br>A day in the life<br>You would be working directly with the country HR leader for the Amazon Customer Fulfilment business in Saudi Arabia, as well as regional partners in the MEA-TR region.<br>The role is of a generalist's scope and will require zooming in and out of all areas that impact the employee experience, amazon's employer value proposition, and business continuity.<br>About the team<br>We are a passionate group of HR professionals from various backgrounds, that are obsessed with our internal customers, strive to work backwards both intuitively and by leveraging our input mechanisms. We continuously raise the bar, have fun and support each other while doing so. <br>We are called HR Ops, short for Operations, who are our main customer and focus. <br>- 5+ years of HR work within an international, fast-paced, and customer-driven environment experience<br>- Knowledge of local labor law<br>- Experience in a call center, distribution center, or manufacturing environment<br>- Bachelor's degree or equivalent<br>- Gen AI Fluency<br>- Experience managing small to medium scale projects<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

We are looking for an ambitious and results-driven B2B IT Field Sales Representative to visit companies, organizations, factories, retail businesses, and other potential clients across the city.<br>The representative will introduce our business technology solutions, understand the client’s operational challenges, generate qualified sales opportunities, arrange system demonstrations, prepare proposals, and follow up with clients until the deal is successfully closed.<br>Our solutions include:<br> ERP Systems<br> Accounting and Finance Systems<br> Human Resources and Payroll Systems<br> CRM and Sales Management Systems<br> CMMS and Maintenance Management Systems<br> Inventory and Purchasing Systems<br> Project Management Systems<br> Governance, Risk, and Compliance Solutions<br> Digital Transformation and Business Automation Solutions<br> Key Responsibilities<br>Field Visits and Lead Generation<br> Visit companies and businesses across the assigned city.<br> Conduct at least two to four qualified business visits per working day.<br> Identify potential clients who may benefit from the company’s systems.<br> Approach decision-makers, including business owners, general managers, finance managers, HR managers, IT managers, operations managers, and maintenance managers.<br> Build and maintain a strong database of potential clients.<br> Generate new leads through field visits, referrals, business events, social media, and professional networks.<br> Client Consultation<br> Introduce the company and its technology solutions professionally.<br> Understand the client’s current systems, business processes, operational challenges, and future requirements.<br> Conduct an initial digital maturity and business needs assessment.<br> Identify gaps that can be solved through ERP, CRM, HR, CMMS, or other digital solutions.<br> Recommend the most suitable system modules based on the client’s needs.<br> Position the company as a technology and digital transformation partner, not only a software vendor.<br> Sales Presentations and Demonstrations<br> Schedule online or on-site system demonstrations with qualified clients.<br> Coordinate with the technical and implementation teams before demonstrations.<br> Prepare customized presentations based on the client’s industry and requirements.<br> Explain the business value, expected benefits, implementation process, and return on investment.<br> Answer client questions and handle initial sales objections professionally.<br> Proposals and Deal Management<br> Prepare and send commercial proposals and quotations.<br> Follow up with clients after meetings, presentations, and system demonstrations.<br> Negotiate pricing, scope, payment terms, and contract conditions in coordination with management.<br> Maintain continuous communication with potential clients until a final decision is made.<br> Support the contract-signing and first-payment collection process.<br> Coordinate the handover of new clients to the implementation and customer success teams.<br> CRM and Reporting<br> Record every visit, call, meeting, lead, and follow-up activity in the CRM system.<br> Update each opportunity with its current stage, expected value, next action, and expected closing date.<br> Submit daily and weekly sales activity reports.<br> Prepare a weekly field visit plan.<br> Maintain accurate records of proposals, negotiations, client feedback, and lost opportunities.<br> Report market feedback, competitors, pricing concerns, and client requirements to management.<br> Target Clients<br>The representative may target:<br> Construction and contracting companies<br> Facility management companies<br> Manufacturing companies<br> Factories and industrial facilities<br> Healthcare organizations<br> Retail and distribution companies<br> Real estate companies<br> Logistics and transportation companies<br> Educational institutions<br> Charitable and nonprofit organizations<br> Professional services firms<br> Maintenance and operations companies<br> Small and medium-sized enterprises<br> <br><br>Requirements<br><br> Previous experience in B2B sales, field sales, software sales, IT sales, ERP sales, or business solutions is preferred.<br> Good understanding of business operations and company departments.<br> Strong communication, presentation, persuasion, and negotiation skills.<br> Ability to communicate confidently with senior managers and business owners.<br> Ability to understand client challenges and convert them into sales opportunities.<br> Good written and spoken English.<br> Professional Arabic communication skills.<br> Ability to prepare professional emails, proposals, and follow-up messages.<br> Familiarity with CRM systems and sales pipelines.<br> Ability to work independently and organize daily field visits.<br> Strong follow-up skills and commitment to achieving targets.<br> Must have a laptop and smartphone suitable for work.<br> A valid driving license and access to transportation are strongly preferred.<br> Ideal Candidate<br>The ideal candidate is proactive, confident, organized, and comfortable approaching new companies. They should be able to build relationships, understand business problems, explain technology in simple language, and consistently follow up until opportunities are converted into signed contracts.<br>The representative must understand that successful B2B IT sales requires consultation, relationship-building, professional follow-up, and a clear understanding of how technology can improve the client’s operations.<br><br>Skills: Qualifications: <br> <br>Proven experience as a sales rep or similar role. <br> <br>Excellent knowledge of MS Office; familiarity with CRM software is a plus. <br> <br>Experience in B2B sales or the relevant industry.

<p>The Product &amp; Technical Expert (PTE) leads and manages the product and technical tasks of the Agentic AI in Contact Center project across its three components the virtual AI bot / conversational IVR, the agent-assist, and interaction analytics. The role spans requirements and vendor selection through solution design, integration, AI governance, and delivery oversight, while building lasting in-house capability through knowledge transfer to a nominated internal candidate.</p><p>Key Responsibilities:</p><ul><li>Manage and refine the business and technical requirements across the three components (virtual AI bot / conversational IVR, the agent-assist, and interaction analytics), and maintain the requirements and compliance matrices.</li><li>Build and maintain the use-cases and intent-prioritization backlog (Tier 1 automated, Tier 2 AI-assisted, Tier 3 human), translating call-driver data into an automation roadmap.</li><li>Define KPIs and success/acceptance criteria.</li><li>Support RFP issuance, run the technical evaluation of bidders, lead proofs-of-concept (including Saudi-dialect quality testing), and make sourcing recommendations.</li><li>Manage the implementation partner technically scope, statement of work, deliverables, and quality.</li><li>Manage the conversational and agentic design: open intent capture, dialog flows, prompts, tone/persona, escalation triggers, and warm-handoff behavior.</li><li>Manage the design of RAG grounding approach, knowledge-base structure, and guardrail configuration.</li><li>Define the target architecture and external/internal integration design across core banking (T24), CRM (MS Dynamics), Cortex, e-channels,OTP, and the Cisco IVR/ACD and speech-recording stack.</li><li>Specify APIs, real-time context retrieval, latency targets, and the model-hosting approach.</li><li>Advise on model selection (LLM/SLM and routing), RAG, hallucination mitigation, confidence thresholds, and prompt/version management.</li><li>Establish the AI governance and guardrail framework aligned to SAMA and PDPL human-in-the-loop for sensitive flows, audit trail, data residency, and PII redaction.</li><li>Work with Compliance, Risk, Legal, and Information Security to secure the necessary approvals.</li><li>Manage SIT, UAT, and phased go-live; manage risks, issues, and dependencies.</li><li>Stand up the analytics / AI-ops monitoring and reporting, and run the post-go-live.</li><li>Coach and up-skill the nominated internal candidate (prospective AI-Ops Lead) and the wider team; produce runbooks and operational handover.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Role Purpose: The Product &amp; Technical Expert (PTE) leads and manages the product and technical tasks of the Agentic AI in Contact Center project across its three components — the virtual AI bot / conversational IVR, the agent-assist, and interaction analytics.<br> The role spans requirements and vendor selection through solution design, integration, AI governance, and delivery oversight, while building lasting in-house capability through knowledge transfer to a nominated internal candidate.<br> Key Responsibilities: · Manage and refine the business and technical requirements across the three components (virtual AI bot / conversational IVR, the agent-assist, and interaction analytics), and maintain the requirements and compliance matrices.<br> · Build and maintain the use-cases and intent-prioritization backlog (Tier 1 automated, Tier 2 AI-assisted, Tier 3 human), translating call-driver data into an automation roadmap.<br> · Define KPIs and success/acceptance criteria.<br> · Support RFP issuance, run the technical evaluation of bidders, lead proofs-of-concept (including Saudi-dialect quality testing), and make sourcing recommendations.<br> · Manage the implementation partner technically — scope, statement of work, deliverables, and quality.<br> · Manage the conversational and agentic design: open intent capture, dialog flows, prompts, tone/persona, escalation triggers, and warm-handoff behavior.<br> · Manage the design of RAG grounding approach, knowledge-base structure, and guardrail configuration.<br> · Define the target architecture and external/internal integration design across core banking (T24), CRM (MS Dynamics), Cortex, e-channels,OTP, and the Cisco IVR/ACD and speech-recording stack.<br> · Specify APIs, real-time context retrieval, latency targets, and the model-hosting approach.<br> · Advise on model selection (LLM/SLM and routing), RAG, hallucination mitigation, confidence thresholds, and prompt/version management.<br> · Establish the AI governance and guardrail framework aligned to SAMA and PDPL — human-in-the-loop for sensitive flows, audit trail, data residency, and PII redaction.<br> · Work with Compliance, Risk, Legal, and Information Security to secure the necessary approvals.<br> · Manage SIT, UAT, and phased go-live; manage risks, issues, and dependencies.<br> · Stand up the analytics / AI-ops monitoring and reporting, and run the post-go-live.<br> · Coach and up-skill the nominated internal candidate (prospective AI-Ops Lead) and the wider team; produce runbooks and operational handover.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Role Purpose:</strong><p>The Product &amp; Technical Expert (PTE) leads and manages the product and technical tasks of the Agentic AI in Contact Center project across its three components — the virtual AI bot / conversational IVR, the agent-assist, and interaction analytics. The role spans requirements and vendor selection through solution design, integration, AI governance, and delivery oversight, while building lasting in-house capability through knowledge transfer to a nominated internal candidate.</p><br>Key Responsibilities:<p>· Manage and refine the business and technical requirements across the three components (virtual AI bot / conversational IVR, the agent-assist, and interaction analytics), and maintain the requirements and compliance matrices.</p><br><p>· Build and maintain the use-cases and intent-prioritization backlog (Tier 1 automated, Tier 2 AI-assisted, Tier 3 human), translating call-driver data into an automation roadmap.</p><br><p>· Define KPIs and success/acceptance criteria.</p><br><p>· Support RFP issuance, run the technical evaluation of bidders, lead proofs-of-concept (including Saudi-dialect quality testing), and make sourcing recommendations.</p><br><p>· Manage the implementation partner technically — scope, statement of work, deliverables, and quality.</p><br><p>· Manage the conversational and agentic design: open intent capture, dialog flows, prompts, tone/persona, escalation triggers, and warm-handoff behavior.</p><br><p>· Manage the design of RAG grounding approach, knowledge-base structure, and guardrail configuration.</p><br><p>· Define the target architecture and external/internal integration design across core banking (T24), CRM (MS Dynamics), Cortex, e-channels,OTP, and the Cisco IVR/ACD and speech-recording stack.</p><br><p>· Specify APIs, real-time context retrieval, latency targets, and the model-hosting approach.</p><br><p>· Advise on model selection (LLM/SLM and routing), RAG, hallucination mitigation, confidence thresholds, and prompt/version management.</p><br><p>· Establish the AI governance and guardrail framework aligned to SAMA and PDPL — human-in-the-loop for sensitive flows, audit trail, data residency, and PII redaction.</p><br><p>· Work with Compliance, Risk, Legal, and Information Security to secure the necessary approvals.</p><br><p>· Manage SIT, UAT, and phased go-live; manage risks, issues, and dependencies.</p><br><p>· Stand up the analytics / AI-ops monitoring and reporting, and run the post-go-live.</p><br><p>· Coach and up-skill the nominated internal candidate (prospective AI-Ops Lead) and the wider team; produce runbooks and operational handover.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>You'll be a senior practitioner embedded in client security operations owning the processes, tools, and people that keep enterprise environments protected. This role blends deep technical delivery with team leadership, requiring someone who can operate at the analyst level, lead a cyber team, and communicate complex security matters clearly to any audience. Develop, implement, and continuously improve Cybersecurity Center processes, procedures, and policies including incident response plans, SOC workflows, and operational runbooks Work with SIEM engineers and broader security teams to develop, refine, and tune correlation rules that improve detection accuracy and reduce noise Analyze security events and provide real-time guidance to team members during investigations and active incidents Administer and manage EDR technology across Windows, macOS, and Linux environments including deployment, upgrades, agent health monitoring, policy management, and integration with SIEM and other security tools Administer and manage NDR technology developing policies, creating custom correlation rules, integrating with SIEM, and periodically reviewing configurations to propose enhancements Manage support tickets with EDR/NDR vendors and coordinate resolution as needed Leverage IR tools and solutions across the full detection, investigation, and response lifecycle Produce cyber intelligence reports that communicate technical findings clearly to information security staff, non-technical business stakeholders, and senior management Lead the cyber team day-to-day and provide on-call support outside business hours when required</p><p><strong>Desired Candidate Profile</strong></p><p>Proven experience in incident response planning and execution Strong working knowledge of SOC policy, process, and procedure design Hands-on experience with SIEM platforms and correlation rule development Practical experience administering EDR and NDR technologies across multi-OS environments Solid understanding of IR tools and solutions across detection, investigation, and response Strong leadership skills with the ability to guide and develop a cyber team Excellent verbal and written communication skills able to articulate technical and strategic security matters to diverse audiences including senior management Bachelor's degree in Cybersecurity, Computer Science, Information Systems, or a related field</p><p>Bonus Points Experience integrating EDR/NDR with SIEM and broader security tooling ecosystems Background in producing executive-level cyber intelligence reporting Certifications such as GIAC GCIH, GMON, GCFA, or equivalent are strongly preferred.</p>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3> <p style="margin:0 0 12px; ************;">Recruit Lytix HR is seeking a <strong style="font-weight:700;">Junior Customer Service Representative</strong> to join our team. This full-time, remote position, based in the 'Asir region, is suitable for individuals with 0-1 years of experience who are committed to delivering exceptional customer experiences. The role involves providing timely, professional, and effective support across various communication channels, contributing to customer satisfaction and strengthening our reputation for outstanding service. This position offers a competitive hourly wage with incentives.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Respond to customer inquiries via phone, email, and chat channels.</li> <li style="margin:0 0 6px;">Provide accurate information regarding products and services.</li> <li style="margin:0 0 6px;">Troubleshoot technical issues and guide customers through solutions.</li> <li style="margin:0 0 6px;">Process orders, returns, and exchanges efficiently.</li> <li style="margin:0 0 6px;">Maintain detailed records of customer interactions in CRM systems.</li> <li style="margin:0 0 6px;">Escalate complex issues to appropriate departments and follow up on open cases to ensure resolution.</li> <li style="margin:0 0 6px;">Identify opportunities to enhance customer satisfaction and educate customers on product features and best practices.</li> <li style="margin:0 0 6px;">Handle complaints with empathy and professionalism.</li> <li style="margin:0 0 6px;">Meet quality and productivity standards.</li> <li style="margin:0 0 6px;">Participate in ongoing training and coaching sessions.</li> <li style="margin:0 0 6px;">Collaborate with team members through virtual platforms.</li> <li style="margin:0 0 6px;">Stay updated on product changes and company policies.</li> <li style="margin:0 0 6px;">Contribute feedback for service improvements and represent the company brand positively in all interactions.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Qualifications and Skills</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Excellent verbal and written English communication skills.</li> <li style="margin:0 0 6px;">Prior customer service or call center experience is preferred.</li> <li style="margin:0 0 6px;">Strong active listening and empathy skills.</li> <li style="margin:0 0 6px;">Ability to remain calm and effective under pressure.</li> <li style="margin:0 0 6px;">Technical aptitude for learning new software systems.</li> <li style="margin:0 0 6px;">Proficient typing skills for efficient documentation.</li> <li style="margin:0 0 6px;">Demonstrated problem-solving mindset, patience, and a positive attitude.</li> <li style="margin:0 0 6px;">Reliable and punctual work ethic.</li> <li style="margin:0 0 6px;">Adaptability to policy changes and a commitment to quality service delivery.</li> <li style="margin:0 0 6px;">Multilingual abilities are highly valued, given our international customer base.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Compensation and Benefits</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Competitive hourly wage with performance incentives and bonuses.</li> <li style="margin:0 0 6px;">Comprehensive training program.</li> <li style="margin:0 0 6px;">Opportunities for career advancement.</li> <li style="margin:0 0 6px;">Flexible scheduling options.</li> <li style="margin:0 0 6px;">Paid time off and employee discounts.</li> <li style="margin:0 0 6px;">Regular feedback, coaching, and recognition programs.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment and Culture</h3> <p style="margin:0 0 12px; ************;">Our company is built on values of integrity, service excellence, and a genuine commitment to helping others. As a remote team member, you will collaborate through virtual platforms within a supportive team environment, contributing to positive customer experiences that drive trust and loyalty.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a proactive and detail-oriented <strong>NOC Engineer</strong> to join our Network Operations Center team. The ideal candidate will have a strong IT background and 1–3 years of experience in network, systems, or infrastructure support. The NOC Engineer will be responsible for monitoring, troubleshooting, and maintaining network and IT services to ensure maximum availability and performance.</p><br><p><strong>Key Responsibilities</strong></p><ul><li><p>Monitor network, server, and application performance using monitoring tools.</p></li><li><p>Identify, troubleshoot, and resolve incidents affecting IT infrastructure and services.</p></li><li><p>Perform first-level and second-level support for network and system-related issues.</p></li><li><p>Escalate critical incidents to appropriate technical teams and vendors when necessary.</p></li><li><p>Respond to alerts, outages, and service disruptions in accordance with defined SLAs.</p></li><li><p>Maintain incident tickets and provide accurate updates throughout the resolution process.</p></li><li><p>Execute routine operational tasks, health checks, and preventive maintenance activities.</p></li><li><p>Monitor backups, system logs, and security alerts to ensure operational continuity.</p></li><li><p>Participate in root cause analysis (RCA) and post-incident reviews.</p></li><li><p>Generate daily, weekly, and monthly operational reports.</p></li><li><p>Ensure compliance with operational procedures and documentation standards.</p></li><li><p>Support change management activities and planned maintenance windows.</p></li></ul><br><p><strong>Required Qualifications</strong></p><ul><li><p>Bachelor's degree or diploma in Computer Science, Information Technology, Network Engineering, or a related field.</p></li><li><p>1–3 years of experience in NOC, IT Operations, Network Support, System Administration, or a similar role.</p></li><li><p>Strong understanding of TCP/IP, LAN/WAN, DNS, DHCP, VPN, and routing/switching concepts.</p></li><li><p>Familiarity with Windows and Linux operating systems.</p></li><li><p>Experience with monitoring tools such as SolarWinds, PRTG, Nagios, Zabbix, ManageEngine, or similar platforms.</p></li><li><p>Basic knowledge of cloud platforms and virtualization technologies is an advantage.</p></li><li><p>Understanding of ITIL processes, incident management, and service operations.</p></li></ul><br><p><strong>Preferred Skills</strong></p><ul><li><p>Strong troubleshooting and analytical skills.</p></li><li><p>Ability to work effectively under pressure in a 24/7 operational environment.</p></li><li><p>Excellent communication and documentation skills.</p></li><li><p>Ability to prioritize tasks and manage multiple incidents simultaneously.</p></li><li><p>Team-oriented mindset with a customer-focused approach.</p></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Certifications (Preferred)</strong></p><ul><li><p>Cisco Certified Network Associate (CCNA)</p></li><li><p>CompTIA Network+</p></li><li><p>ITIL Foundation</p></li><li><p>Microsoft or Linux certifications</p></li></ul><br><p><strong>Working Conditions</strong></p><ul><li><p>Rotational 24/7 shift schedule.</p></li><li><p>On-call support may be required based on operational needs.</p></li><li><p>Position based in the Kingdom of Saudi Arabia (KSA)</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Overview We Are PepsiCo PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes LAY S , DORITOS , CHEETOS , GATORADE , PEPSI , QUAKER and more. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales. Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). Pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people. Our employees drive our culture. No two days are the same; we are dynamic and full of passionate teams that embrace new ideas through our collaborative spirit. At PepsiCo, we know that our company can only succeed when our associates and the society we serve flourishes. We are committed to fostering a diverse workforce by creating a collaborative, equitable and inclusive space where everyone, regardless of what we look like, where we come from or who we love, has a voice. At PepsiCo we create a Space to be y( )u. Learn more about our culture and life at PepsiCo: https://stories.pepsicojobs.com/ Join PepsiCo, dare to transform. Responsibilities JOB PURPOSE As part of the sales team the primary role of this position is to maximize our on-shelf presence in all outlets served by the merchandiser. Additionally, when required the merchandiser will conduct in-store sampling sessions and in-store sampling and/or promotions. Planograms must be adhered to for both on and off shelf displays. Any non-compliance to the agreed arrangements must be reported to the pre-seller immediately. In addition to these duties the merchandiser is required to supply the pre-seller with the latest market information in order to take advantage of any selling opportunities. Accountabilities: Call on specific OT outlets as per daily journey plan provided by your supervisor. Merchandize SSFL products within your OT stores in the various access points, shelf, stand, floor display. Place POS material wherever applicable next to our SSFL displays. Ensure all access points are merchandized as per approved planograms. Rotate product using FIFO method, and remove sub-standard products. Maintain clean and fresh stock of SSF products on the shelf at all times. Monitor and report competitive activities. Report any deviations from agreed terms with your assigned OT customer / outlet. Report daily activities of the prior day to your supervisor. Participate in sampling / redemption campaigns when required. Maintain appropriate personal appearance, and professional behavior in line with Frito Lay code of conduct. Key Performance Measures: Execution Standard. LTA enforcement. Journey plan adherence.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Valid driving license.</li><li>Service-level oriented.</li><li>Strong communication and interpersonal skills</li></ul><p></p></section>

Overview<br><br>We Are Pepsi Co<br><br>Pepsi Co products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. Pepsi Co generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes LAY’S ®️, DORITOS ®️, CHEETOS ®️, GATORADE ®️, PEPSI ®️, QUAKER ®️ and more. Pepsi Co's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.<br><br>Guiding Pepsi Co is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with Pepsi Co Positive (pep+). Pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people.<br><br>Our employees drive our culture. No two days are the same; we are dynamic and full of passionate teams that embrace new ideas through our collaborative spirit. At Pepsi Co, we know that our company can only succeed when our associates and the society we serve flourishes. We are committed to fostering a diverse workforce by creating a collaborative, equitable and inclusive space where everyone, regardless of what we look like, where we come from or who we love, has a voice. At Pepsi Co we create a Space to be y( )u.<br><br>Learn more about our culture and life at Pepsi Co: https://stories.pepsicojobs.com/<br><br>Join Pepsi Co, dare to transform.<br><br>Responsibilities<br><br>JOB PURPOSE<br><br>As part of the sales team the primary role of this position is to maximize our on-shelf presence in all outlets<br><br>served by the merchandiser. Additionally, when required the merchandiser will conduct in-store sampling<br><br>sessions and in-store sampling and/or promotions. Planograms must be adhered to for both on and off shelf<br><br>displays. Any non-compliance to the agreed arrangements must be reported to the pre-seller immediately. In<br><br>addition to these duties the merchandiser is required to supply the pre-seller with the latest market<br><br>information in order to take advantage of any selling opportunities.<br><br>Accountabilities:<br><br> Call on specific OT outlets as per daily journey plan provided by your supervisor.<br><br> Merchandize SSFL products within your OT stores in the various access points, shelf, stand, floor display.<br><br> Place POS material wherever applicable next to our SSFL displays.<br><br> Ensure all access points are merchandized as per approved planograms.<br><br> Rotate product using FIFO method, and remove sub-standard products.<br><br> Maintain clean and fresh stock of SSF products on the shelf at all times.<br><br> Monitor and report competitive activities.<br><br> Report any deviations from agreed terms with your assigned OT customer / outlet.<br><br> Report daily activities of the prior day to your supervisor.<br><br> Participate in sampling / redemption campaigns when required.<br><br> Maintain appropriate personal appearance, and professional behavior in line with Frito Lay code of conduct.<br><br>Key Performance Measures:<br><br> Execution Standard.<br><br> LTA enforcement.<br><br> Journey plan adherence.<br><br>Qualifications<br><br>EXPERIENCE / COMPETENCIES REQUIRED<br><br> Valid driving license.<br><br> Service-level oriented.<br><br> Strong communication and interpersonal skills

Overview<br><br>We Are Pepsi Co<br><br>Pepsi Co products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. Pepsi Co generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes LAY’S ®️, DORITOS ®️, CHEETOS ®️, GATORADE ®️, PEPSI ®️, QUAKER ®️ and more. Pepsi Co's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.<br><br>Guiding Pepsi Co is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with Pepsi Co Positive (pep+). Pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people.<br><br>Our employees drive our culture. No two days are the same; we are dynamic and full of passionate teams that embrace new ideas through our collaborative spirit. At Pepsi Co, we know that our company can only succeed when our associates and the society we serve flourishes. We are committed to fostering a diverse workforce by creating a collaborative, equitable and inclusive space where everyone, regardless of what we look like, where we come from or who we love, has a voice. At Pepsi Co we create a Space to be y( )u.<br><br>Learn more about our culture and life at Pepsi Co: https://stories.pepsicojobs.com/<br><br>Join Pepsi Co, dare to transform.<br><br>Responsibilities<br><br>JOB PURPOSE<br><br>As part of the sales team the primary role of this position is to maximize our on-shelf presence in all outlets<br><br>served by the merchandiser. Additionally, when required the merchandiser will conduct in-store sampling<br><br>sessions and in-store sampling and/or promotions. Planograms must be adhered to for both on and off shelf<br><br>displays. Any non-compliance to the agreed arrangements must be reported to the pre-seller immediately. In<br><br>addition to these duties the merchandiser is required to supply the pre-seller with the latest market<br><br>information in order to take advantage of any selling opportunities.<br><br>Accountabilities:<br><br> Call on specific OT outlets as per daily journey plan provided by your supervisor.<br><br> Merchandize SSFL products within your OT stores in the various access points, shelf, stand, floor display.<br><br> Place POS material wherever applicable next to our SSFL displays.<br><br> Ensure all access points are merchandized as per approved planograms.<br><br> Rotate product using FIFO method, and remove sub-standard products.<br><br> Maintain clean and fresh stock of SSF products on the shelf at all times.<br><br> Monitor and report competitive activities.<br><br> Report any deviations from agreed terms with your assigned OT customer / outlet.<br><br> Report daily activities of the prior day to your supervisor.<br><br> Participate in sampling / redemption campaigns when required.<br><br> Maintain appropriate personal appearance, and professional behavior in line with Frito Lay code of conduct.<br><br>Key Performance Measures:<br><br> Execution Standard.<br><br> LTA enforcement.<br><br> Journey plan adherence.<br><br>Qualifications<br><br>EXPERIENCE / COMPETENCIES REQUIRED<br><br> Valid driving license.<br><br> Service-level oriented.<br><br> Strong communication and interpersonal skills