Business Developer Jobs - Jeddah Saudi

Business Analyst Job Description Position Overview We are seeking a bilingual Business Analyst to join our AI Agent platform delivery team in Riyadh. You will serve as the bridge between government stakeholders and the technical team, translating business requirements into product designs and working through the full delivery lifecycle — from stakeholder engagement and requirements analysis to demo creation, development coordination, and system validation.<br>Key Responsibilities Stakeholder Engagement Act as a key liaison with government stakeholders, building trust and managing expectations. Facilitate workshops, interviews, and requirement-gathering sessions in both Arabic and English. Requirements Analysis & Product Design Elicit, analyse and document business requirements, user journeys, personas and acceptance criteria. Translate requirements into functional designs, including data models, API contracts and integration touchpoints. Produce high-level solution designs (HLSD) aligned with the AI Agent platform. Data Analysis Analyse business data and workflows to inform solution design and decision-making. Demo Development Build and deliver compelling prototypes and demos to stakeholders for review and sign-off. Development Coordination & Validation Work closely with the development team throughout the build phase. Validate that delivered functionality meets business requirements and acceptance criteria. Qualifications & Skills Required:• Fluency in both English and Arabic (written and spoken) — mandatory.• Proven experience in government-sector projects.• Proficiency with AI tools (e.g., LLM-based assistants, AI Agent platforms, prompt engineering).• Strong analytical, communication and stakeholder management skills.• Experience across the full requirements-to-delivery lifecycle.<br>Preferred:• Background in business analysis, product design, or digital transformation.• Familiarity with agile delivery and Arabic-first UI/localisation concepts.• Experience working with cross-functional on-site and remote teams. What We Offer• High-impact role on a flagship government AI platform project.• Exposure to cutting-edge AI Agent technology.• Competitive compensation and an international working environment.

About the job<br><br>About Us:Direct FN is a leading Capital Market Industry (CMI) Financial Technology software and Content provider, company (now owned by Saudi Tadawul Group / WAMID) specializes in providing brokerage, asset, and custody management solutions, along with market information screens - as productized services. Our innovative products, services, and solutions empower both financial institutions and individuals to optimize their operations and enhance client satisfaction.<br>I. JOB SUMMARY<br>As a Business Analyst at Direct FN, you will serve as a vital link between Client’s business stakeholders and technical teams. Your primary responsibilities will include gathering, analyzing, and translating business requirements into actionable insights and specifications. In collaboration with Product Managers, Software Engineers, and UX/UI Designers, you will ensure that our products align with market needs, customer expectations, and business objectives within the capital markets industry. II. Key Responsibilities:<br>1- Requirements Gathering & Analysis Collaborate with external and internal stakeholders to identify business needs and analyze objectives, developing requirements that align with company goals. Conduct interviews, workshops, and surveys to gather in-depth insights into user needs, workflows, and preferences. Use samples and mock-ups to support these interactions. Create and maintain comprehensive documentation, including business requirements, functional specifications, and process flows.2- Data Analysis & Market Research Analyze market trends, competitor offerings, and user data to inform product development and strategic direction. Work with sales teams to define metrics, gather user insights, and assess product performance. Provide actionable insights based on data to influence product features, enhancements, and overall improvements.3- Product Development Support Act as a bridge between business and technical teams to ensure shared understanding of requirements, timelines, and priorities. Assist in defining user stories, acceptance criteria, and test cases to support the product development process. Participate in sprint planning and review sessions, addressing any clarifications needed on business requirements.4- User Testing & Validation Collaborate with QA teams to develop test plans, identify key scenarios, and validate features against established requirements. Conduct user testing sessions, gather feedback, and ensure that outcomes align with business objectives. Track and resolve issues, suggesting solutions to enhance product functionality and user experience.5- Process Improvement & Documentation Develop and document standard operating procedures for business analysis and requirements gathering. Identify opportunities to streamline processes, improve efficiencies, and ensure alignment across product teams. Maintain and update requirements documentation, collaborating with cross-functional teams to ensure accuracy and consistency. III. Qualifications & Requirements <br>· Education: Bachelor’s degree in Business, Finance, Information Technology, or any related field. · Experience: A minimum of 4 years of experience in business analysis, preferably within financial services, capital markets, or fintech environments. · Language Proficiency: Fluent in English spoken and written <br>IV. Core Skills <br>· Analytical Thinking: Ability to break down complex problems and assess business impact through data-driven analysis. · Effective Communication: Strong verbal and written communication skills for articulating requirements and collaborating with stakeholders. · Problem-Solving: Proven ability to identify issues, analyze options, and implement viable solutions efficiently. · Team Collaboration: Ability to work effectively in a team-oriented environment and foster cooperation among diverse groups.· Technical Proficiency: Familiarity with relevant software tools and programming languages that support data analysis and requirements gathering. · Adaptability: Ability to adjust to new information, evolving situations, and changing business environments quickly. · Sector Knowledge: Strong understanding of retail investment, trading, and capital markets is advantageous. · Technical Expertise: Proven experience in gathering and analyzing requirements, with the ability to translate business needs into technical specifications. · Data Proficiency: Proficiency in data analysis tools (e.g., Excel, SQL, or data visualization tools) and familiarity with Agile or Scrum methodologies. · Communication Skills: Excellent communication and interpersonal skills, with the ability to collaborate effectively with both technical and non-technical teams. · Problem-Solving Skills: Strong analytical skills, attention to detail, and the capability to manage multiple priorities effectively. V. Key Result Areas (KRAs):<br>· Requirements Accuracy: Achieve a 95% accuracy rate in documented business requirements to ensure alignment with stakeholder expectations. · Timely Delivery: Contribute to timely project deliveries with a goal of completing 90% of projects within established timelines. · User Satisfaction: Attain user satisfaction scores of 85% or higher from user testing and feedback sessions.· Process Efficiency: Identify and implement at least two process improvements annually to enhance the efficiency of the business analysis workflow. · Stakeholder Engagement: Maintain a stakeholder engagement rating of 90% or higher, ensuring effective communication and collaboration across teams.

Position Overview:We are seeking a bilingual Business Analyst to join our AI Agent platform delivery team in Riyadh. You will serve as the bridge between government stakeholders and the technical team, translating business requirements into product designs and working through the full delivery lifecycle — from stakeholder engagement and requirements analysis to demo creation, development coordination, and system validation.<br>Role Details:Location: Riyadh, Saudi Arabia (on-site) Employment Type: Full-time<br>Key Responsibilities:<br>Stakeholder Engagement Act as a key liaison with government stakeholders, building trust and managing expectations. Facilitate workshops, interviews, and requirement-gathering sessions in both Arabic and English. Requirements Analysis & Product Design Elicit, analyse and document business requirements, user journeys, personas and acceptance criteria. Translate requirements into functional designs, including data models, API contracts and integration touchpoints. Produce high-level solution designs (HLSD) aligned with the AI Agent platform. Data Analysis Analyse business data and workflows to inform solution design and decision-making. Demo Development Build and deliver compelling prototypes and demos to stakeholders for review and sign-off. Development Coordination & Validation Work closely with the development team throughout the build phase. Validate that delivered functionality meets business requirements and acceptance criteria.<br>Qualifications & Skills:<br>Required:• Fluency in both English and Arabic (written and spoken) — mandatory.• Proven experience in government-sector projects.• Proficiency with AI tools (e.g., LLM-based assistants, AI Agent platforms, prompt engineering).• Strong analytical, communication and stakeholder management skills.• Experience across the full requirements-to-delivery lifecycle. Preferred:• Background in business analysis, product design, or digital transformation.• Familiarity with agile delivery and Arabic-first UI/localisation concepts.• Experience working with cross-functional on-site and remote teams.<br>What We Offer:• High-impact role on a flagship government AI platform project.• Exposure to cutting-edge AI Agent technology.• Competitive compensation and an international working environment.

We have an Immediate Job opportunity for Acquiring Business Analyst position.<br>Job Role: Acquiring Business Analyst Job Location: Riyadh, KSAExperience : 7 to 15 Years Notice Period: Immediate to 30 days<br>About Company:At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & Dev Ops, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our Fin Labs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 15,000+, and has 58 offices in 21 countries within key global markets. For more information on the company, please visit our website or Linked In communit<br>Diversity, Equity, and Inclusion:Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and an affirmative-action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements, and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected.<br>Job Description:Senior Business Analyst with deep expertise in the Cards & Payments domain, particularly in Acquiring, Authorization Processing, and Payment Switching platforms. The role requires strong analytical skills, stakeholder management, and solution design capabilities to drive successful delivery across complex payment ecosystems. Requirement Analysis: Gather, document, and validate business requirements across payment systems. Stakeholder Engagement: Collaborate with internal teams, external partners, and vendors to ensure alignment on business needs. Solution Design: Translate business requirements into functional specifications and support solution architecture. Delivery Support: Partner with technology teams during development, testing, and deployment phases to ensure successful implementation. Domain Expertise: Provide subject matter expertise in acquiring, authorization, and switching platforms to guide decision-making. Process Improvement: Identify opportunities to optimize workflows and enhance system efficiency.<br>Required Skills:Proven experience as a Business Analyst in the Cards & Payments industry. Strong knowledge of Acquiring, Authorization Processing, and Payment Switching. Excellent communication and stakeholder management skills. Ability to work across cross-functional teams in a fast-paced environment. Strong problem-solving and analytical skills<br>Qualifications:Bachelor’s or Master’s degree in computer science, Information Systems, or related field<br>Soft Skills:Excellent communication and leadership skills. Strong interpersonal and collaboration skills. Ability to work under pressure and meet tight deadlines. Positive attitude and strong work ethic.

<h3 >About Tjdeed Technology®</h3> <p >Tjdeed Technology® is a digital transformation and IT solutions company with its headquarters in Jordan and branches across several Middle Eastern countries. The company specializes in helping organizations enhance their operations through a comprehensive suite of services, including IT service management, cybersecurity, cloud solutions, infrastructure, artificial intelligence, and automation.</p> <h3 >The Business Analyst Role</h3> <p >Tjdeed Technology® is seeking a <strong >Business Analyst</strong> to join its Professional Services department. This full-time role is based in Jeddah, Makkah, Saudi Arabia, and involves supporting multiple customer engagements and technology solutions. The Business Analyst leads discovery and requirements analysis, maps current and future state processes, and produces clear functional documentation and acceptance criteria. The role also supports solution validation, User Acceptance Testing (UAT), business-process handover, and customer sign-off, working closely with Project Managers, Solution Leads, engineers, and customer stakeholders.</p> <h3 >Key Responsibilities</h3> <ul > <li >Facilitate discovery and requirements workshops with business and IT stakeholders for assigned engagements.</li> <li >Understand business objectives, current processes, pain points, maturity, systems, data, and dependencies.</li> <li >Document current-state and future-state processes, identified gaps, decisions, and agreed recommendations.</li> <li >Produce Business Requirements Document (BRD) / Functional Requirements Document (FRD) content, user stories, use cases, process maps, acceptance criteria, and requirements traceability matrices.</li> <li >Analyze requirements for ITSM, ITAM, CMDB, Discovery, ESM, UEM, and IT operations solutions, as applicable.</li> <li >Define business requirements for workflows, catalogues, roles, access, approvals, SLAs, notifications, forms, data, and reporting.</li> </ul> <h3 >Solution Development and Project Support</h3> <ul > <li >Collaborate with Solution Leads and engineers to validate feasibility, dependencies, and design alignment prior to customer approval.</li> <li >Baseline approved requirements, maintain traceability, assess change impacts, and support the Project Manager's change-control process.</li> <li >Support presales discovery, contribute to RFP responses, provide SOW inputs, and clarify requirements when requested.</li> <li >Coordinate the business aspects of Conference Room Pilot (CRP), prototype, and demonstration sessions, including scenarios, feedback, decisions, and acceptance.</li> <li >Prepare UAT scenarios, support business users during testing, coordinate defect validation and retesting, and facilitate customer sign-off.</li> <li >Maintain minutes and actions for BA-led workshops and provide inputs to the Project Manager's risk, issue, assumption, and dependency registers.</li> <li >Support business-process knowledge transfer, handover documentation and acceptance, and contribute to improving reusable BA templates and standards.</li> </ul> <h3 >Required Experience</h3> <p >Candidates for this position should possess <strong >5 to 10 years of relevant experience</strong> in business analysis, particularly within IT services or digital transformation contexts. A strong understanding of IT service management (ITSM) principles and related solutions is essential for success in this role.</p> <h3 >Work Location and Type</h3> <p >This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires collaboration within a dynamic team environment, engaging with both internal technical teams and external customer stakeholders to deliver effective IT solutions.</p>

Important: We are considering candidates with cybersecurity distribution and channel experience only. Applications from candidates with experience in other industries will not be considered.<br>Job Description:We are seeking an honest, hardworking, and dynamic individual to join our team as a Business Development Manager in Riyadh, Saudi Arabia. The ideal candidate should have over 5 years of experience in both cybersecurity channel management and direct sales. The candidate will also possess a strong commitment to contributing to the organization's growth by building meaningful relationships and delivering exceptional results in all major verticals. We want dedicated experts who understand cybersecurity solutions and can articulate them effectively to the CXO community. <br>Responsibilities:<br>Develop and execute channel sales strategies to drive revenue growth in Saudi. Leverage existing relationships with enterprise customers while actively hunting for new opportunities, primarily focusing on BFSI, Govt., Oil & Gas, and other key sectors Identify and onboard new channel partners, while nurturing existing relationships to maximize sales opportunities. Collaborate closely with internal teams to develop compelling sales pitches, presentations, and marketing collateral tailored to the Saudi market. Conduct enablement sessions and provide required training & support to channel partners, ensuring they are equipped with the necessary knowledge and resources to effectively sell cybersecurity solutions. Monitor market trends, competitor activities, and customer feedback to identify areas for improvement and adaptation of sales strategies. Act as a liaison between channel partners and internal teams to resolve issues or concerns in a timely manner. Prepare regular sales reports and forecasts for management review, highlighting key performance metrics and areas of success.<br>Requirements:<br>Bachelor’s degree from a recognized university or institution.4-5 years of experience in cybersecurity sales with a blend of channel sales and a proven experience in direct selling to enterprise customers in BFSI, Oil & Gas, Government, Manufacturing and other sectors. Expertise in business hunting and creating new opportunities in all major verticals. Strong understanding of the Saudi Arabia market, with experience working in the region. Excellent communication skills, both written and verbal. Self-motivated and results-oriented, with a passion for driving business success. Willingness to travel both within Saudi Arabia and internationally, as needed. Must have a valid driving license.<br>What We Offer:<br>Best-in-class compensation. Exciting growth opportunities. An engaging and innovative work environment.<br>If you meet the above criteria and are looking for an opportunity to contribute to the growth of our cybersecurity business in Saudi Arabia, we encourage you to apply by sending your resume to recruitment@synaxtech.com.

Position : Associate Business Manager<br>Job location : Riyadh<br>Industry : IT<br>Skills :IT hardware distribution /partner management exposure. Experience in partner management. Channel Sales Experience. Basic accounting knowledge.

???? Hiring: Senior Pega Business Analyst (LBA)???? Location: Riyadh, Saudi Arabia???? Experience: 10+ Years<br>Key Requirements:10+ years of experience as a Pega Business Analyst Strong Commercial Banking domain knowledge preferred Hands-on experience in Commercial Lending / Loan Origination Experience with Pega 8.x, Case Management & DCOStrong requirement gathering, business analysis & process mapping skills Customer-facing experience with excellent communication skills Experience in UI/UX-rich projects Ability to work with business stakeholders, Product Owners & Pega Architects PCBA certification is highly preferred Middle East banking / SAMA experience is an added advantage Exposure to AI use-case implementations is an additional advantage

Job Title: Business Support Specialist Job Location: Riyadh, Saudi Arabia Years of Experience: +2 years<br>Key Responsibilities:Provide administrative and operational support to various departments to enhance business efficiency. Coordinate and manage schedules, meetings, and communications between teams and external partners. Assist in preparing reports, presentations, and documentation for management and team reviews. Handle customer inquiries and resolve issues in a timely and professional manner. Develop and maintain strong relationships with vendors, clients, and partners to support business objectives. Conduct research and compile data to support strategic decision-making and business development initiatives. Assist in project management tasks, track progress, and ensuring deadlines are met. Manage relationships with external consultants, vendors, and service providers, ensuring that service levels and contractual obligations are met. Assist in the development and execution of marketing and outreach initiatives, including content creation and campaign management. Track and report on key performance indicators (KPIs) to support business performance analysis and decision-making. Assist with strategic planning activities, including data collection, analysis, and the preparation of strategic plans and proposals. Support customer relationship management (CRM) systems by updating client records and tracking interactions. Perform data entry and database management tasks to ensure accuracy and completeness of business records. Assist in the development and implementation of training programs and materials to enhance staff skills and knowledge. Coordinate and lead innovation workshops to generate new ideas and solutions for business challenges. Coordinate corporate sponsorships and partnerships, managing relationships and ensuring alignment with company objectives. Conduct market research and competitive analysis to inform business strategy and identify growth opportunities.<br>Requirements:Bachelor’s degree in business administration or any related field English Language (essential).<br>Essential Skills:Strong Organizational Skills, Ability to manage multiple tasks, prioritize effectively, and ensure timely completion of assignments. Proficiency in verbal and written communication for clear and professional interactions with stakeholders. Ability to identify and correct errors in data and documentation, ensuring accuracy and quality. Competency in managing time and resources to meet deadlines and achieve business objectives. Skill in analyzing issues, developing solutions, and implementing corrective actions efficiently.

???? Hiring: Senior Pega Business Analyst (LBA)???? Location: Riyadh, Saudi Arabia???? Experience: 10+ Years<br>Key Requirements:10+ years of experience as a Pega Business Analyst Strong Commercial Banking domain knowledge preferred Hands-on experience in Commercial Lending / Loan Origination Experience with Pega 8.x, Case Management & DCOStrong requirement gathering, business analysis & process mapping skills Customer-facing experience with excellent communication skills Experience in UI/UX-rich projects Ability to work with business stakeholders, Product Owners & Pega Architects PCBA certification is highly preferred Middle East banking / SAMA experience is an added advantage Exposure to AI use-case implementations is an additional advantage

The opportunity<br><br>As new markets open up and technology advances at a dramatic pace, the world of supply chain and operations is becoming increasingly complex. At the same time, clients understand just how vital effective, sustainable operational management is to their global success.<br><br>As a Procurement professional, you’ll use your analytical insight to drive our clients’ global business performance. Working as part of a high-performing team, you’ll deliver exceptional client service and help leading organizations improve their procurement and sourcing performance.<br><br>Our Supply Chain & Operations – Procurement team members provide insights into Procurement transformation covering:<br><br>Spend Management – cost optimization, category management, strategic sourcing. Procurement Operating Model Transformation Procurement Digitalization Procurement Operations ESG<br><br>Your Key Responsibilities<br><br>Drawing on your knowledge and experience, you’ll create innovative commercial insights for clients, adapt methods and practices to fit operational team and cultural needs, and contribute to thought leadership. You will actively contribute to improving operational efficiency on projects and internal initiatives.<br><br>Skills And Attributes For Success<br><br>To qualify for the role, you must have:<br><br>Strong Procurement projects background in industry or consulting3 to 8 years’ experience at a tier 1 consultancy Outstanding academic record to at least Batchelor degree level Experience and Passion for one of Digital solutions and trends, operating model development, third-party spend management, ESG, or leading supply chain solutions! Excellent communications skills including verbal, written, and presentation skills. Entrepreneurial flare and the ability to identify business opportunities and cross sell different services and/or products Arabic speaking and reading are an advantage but not essential.<br><br>Ideally, you’ll also have:<br><br>An analytical mindset<br><br>A change mindset A continuous learning mindset A teaming mindset The ability to travel across the region <br><br>What We Look For<br><br>We’re interested in professionals with a deep understanding in Procurement change, across Sectors. You’ll need to be comfortable handling several responsibilities at once, often with shifting priorities. It’s a highly collaborative environment, where you’ll be building and maintaining relationships with colleagues and clients at all levels – so you’ll also need to be genuinely engaging, with interests and contacts in communities outside of your work life.<br><br>What Working At EY Offers<br><br>We offer a competitive compensation package where you will be rewarded based on your performance and recognised for the value you bring to the business. We also offer:<br><br>Support and coaching from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you<br><br>About EY<br><br>EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.<br><br>Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.<br><br>Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.<br><br>If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.<br><br>Build your legacy with us. <br><br>Apply now.

We are looking for a Strategy & Business Transformation Analyst with up to 5 years of experience.<br>Key experience:• Strategy implementation and business planning• Supporting governance frameworks and operating models• PMO and project management support• Developing SOPs, policies and RACI matrices• KPI tracking and performance reporting• Process improvement and operational efficiency• Supporting digital transformation and automation initiatives• Data analysis and management reporting• Stakeholder coordination and workshop support The ideal candidate should be analytical, structured, and able to translate business requirements into clear processes, KPIs, action plans and management reports. Experience: 3 -5 years

Key Responsibilities:<br>1. Requirements Management Gather, analyze, prioritize, and document business requirements and development requests from various business functions. Translate business needs into clear and actionable requirements, user stories, process flows, and functional specifications. Ensure requirements are clearly understood and aligned between business stakeholders and IT teams.<br>2. IT Coordination & Delivery Follow-up Act as the key liaison between business stakeholders and IT throughout the development and implementation lifecycle. Coordinate with IT teams and stakeholders to track progress, timelines, risks, issues, dependencies, and completion status. Ensure timely communication and resolution of open items and business requirements.<br>3. Project Management Manage system development, enhancement, and digital transformation projects from initiation through implementation. Define and track project scope, plans, milestones, deliverables, timelines, risks, dependencies, and action items. Coordinate cross-functional stakeholders to ensure projects are delivered on time, within agreed scope, and in line with approved requirements.<br>4. UAT & Implementation Plan and coordinate User Acceptance Testing (UAT), including test scenarios, defect tracking, and stakeholder sign-off. Ensure delivered solutions meet approved business and functional requirements. Support Go-Live activities and validate system performance and business outcomes after implementation. Track and coordinate the resolution of post-Go-Live gaps and issues through closure.<br>5. Reporting & Data Analysis Develop management reports, performance trackers, dashboards, and other analytical outputs. Analyze business and operational data using Microsoft Excel and Power BI to provide actionable insights and support data-driven decision-making. Monitor key performance indicators and provide regular updates to management and stakeholders.<br>6. Process Improvement & Digitalization Identify opportunities to improve business processes through digitalization, automation, and system enhancements. Analyze existing processes, identify inefficiencies, and recommend practical improvement solutions. Support the implementation of process improvement initiatives and measure their impact and business value.<br><br><br>Required Qualification:<br>Bachelor's Degree in Management Information Systems (MIS) or a related field<br><br><br>Required Experience:<br>Minimum 5 years of relevant experience Strong experience in Business Analysis, requirements gathering/documentation, IT coordination, UAT, reporting, and process improvement Experience working with multiple business stakeholders and technology teams Excellent stakeholder management, communication, and documentation<br><br><br>Required Skills:<br>Strong Excel & Data Analysis Skills Power BI, Dashboard Development & Management Reporting Business Analysis & Requirements Management Process Mapping & As-Is / To-Be Analysis UAT, Problem Solving & Implementation Validation Digital Transformation, Artificial Intelligence (AI) & Robotic Process Automation (RPA) Professional English<br><br><br>Preferred Skills & Certifications:<br>SQL & Power Automate Agile/Scrum methodologies BPMN (Business Process Model and Notation) ITIL 4 Foundation certification CCBA/CBAP or PMP certification

Description<br><br>Who we are:<br><br>Amazon is focused on ensuring its associates can work in a safe, quality focused environment. Our learning teams are responsible for delivering and providing high quality safety compliance, process and on-boarding training to ensure that our associates are set up for success.<br><br>The Learning Business partner is a member of the leadership team within a fulfillment center and is focused on managing the learning needs of all employees. They must have the ability and initiative to understand the business needs, analyse issues and influence solutions/outcomes. This is a team player who not only leverages his/her own team to respond effectively to a variety of training scenarios, but is able to work closely with a central MEATR (Middle East, Africa and Turkey) team to effectively prioritize and deploy training programs based on customer need – from training processes at scale to ongoing leader development.<br><br>An Amazon Fulfillment Center (FC) is a dynamic and challenging environment. You will be very close to the action and spend time on the warehouse floor with the teams who make our FCs great. Developing our people is at the heart of what we do and is needed now more than ever as we are experiencing rapid growth and we plan to keep on growing.<br><br>Overall Responsibilities Include<br><br> Leading and developing a team of Learning Associates and a Learning Specialist End-to-end ownership of the associate and leader training programs at site: from needs analysis stage, to management and execution of training Leading groups of learning professionals from across the AMET to identify and share best practice Planning, developing and evaluating all training initiatives, in collaboration with the senior team and Amazon’s central leadership function. Proactively identifying and deploying training/coaching solutions to address quality and productivity requirements within the FC Identifying and aligning individual leadership development plans, building a catalogue of learning content according to business needs and facilitating delivery and completion of training Providing coaching and feedback on leadership related topics both in 121s and facilitated workshops to identify leadership, coaching and management skill development opportunities. Understanding of Warehouse operations is required, to ensure efficient and effective support is provided to Operations. Responsible for ensuring full safety compliance is met Analyze and understand data to suggest improvements for training and operations. Track and communicate Learning Department goals, assignments and progress locally and at a network level. Create, manage and update training content and associate compliance audits. Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy. Ability to prioritize, manage and complete projects with tight deadlines. Desire to thrive in a dynamic, growing environment Partner with Country level leaders to implement efficient and effective training solutions. Participate in daily, weekly and monthly senior meetings.<br><br>Check out this you tube video for a virtual Amazon Tour.<br><br>https://www.youtube.com/watch?v=UAKPoAn2c B0<br><br>Key job responsibilities<br><br> Experience of managing a team with a focus on career development and succession planning Confidence in analysing and interpreting a range of performance metrics combined with advanced Excel skills Ability to influence and engage multiple stakeholders across all levels of the business Actively seeks opportunities to positively impact beyond the area of responsibility Ability to work in fast-paced ambiguous environments, adapting quickly to changing circumstances, processes and priorities. Ability and initiative to understand the business needs, analyse issues and drive solutions<br><br>Basic Qualifications<br><br> 3+ years of employee and performance management experience Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays<br><br>Preferred Qualifications<br><br> 3+ years of performance metrics, process improvement or lean techniques experience<br><br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.<br><br><br>Company - Afaq - Warehouse Branch<br><br>Job ID: A10531025

T&S is a rapidly growing B2B service provider in the GCC, offering end-to-end corporate business and digital solutions.<br>We are looking for a Business Development Associate in Riyadh. As a Business Development Associate, you will be responsible for owning and achieving the business goals and objectives by creating and nurturing the Certified Partner ecosystem.<br>As part of the Customer-Centric organization, an ABM should be able to help the assigned Certified Partners create long-term and short-term Business Plans and identify key initiatives for the defined period that will directly or indirectly impact and increase customer satisfaction. This includes what the partner aspires for and what should be the key focus areas of activities that will help the Certified Partner reach the aspiration within the set timeline.<br>Responsibilities:Ensure a delightful customer and partner experience. Knowledge transfer and Implementation of organizational programs and policies with partners. Plan lead generation activities/events with partners to acquire new customers. Establish a periodic review cadence with partners. Ensure complete understanding of each partner's business operations, profile of customers, etc. Publish work-related updates to all the stakeholders. Keep track and get information about competitors and their activities in the market. Knowledge about the market trends and market dynamics in the operating segment. Should be willing to travel to the outskirts markets beyond the work location.<br>Requirements: 2-5 Years of Experience in IT Sales, Partner Management, with proactive lead generation techniques. IT hardware distribution/partner management exposure. Excellent verbal and written communication skills, good selling and negotiation skills. Accounting knowledge & MS Office skills. Fair understanding of B2B purchasing behavior and SME Operations. Good understanding of the organization’s policies and processes related to customers and partners.

POSITION OBJECTIVE<br><br>The position is responsible for HRMS software implementation across Apparel Group and improvise the same in terms of configuration and customization as per the business requirement.<br><br>Key Responsibilities<br><br> Provide support in developing HRMS software Assist in the review of data in HRMS to ensure 100% accuracy Following all processes defined in the project including system administration Ensures data integrity and accuracy of employee and organization information through periodic reviews and audits Collaborate with other HRMS users (Payroll, Accounting, Projects, etc.) Update of employee information, documents etc in the HRMS manually avoiding an excel upload from the vendor side Provide the user details to all employees for HRMS access Ensures the internal workflow mapping for all employees are updated accordingly Report preparation Handles queries related to HRMS for employees

IT Business Analyst<br>We are looking for an experienced IT Business Analyst to join our team in Riyadh. The role will act as a key link between business stakeholders and IT, translating business needs into clear requirements and effective technology solutions.<br>Key Responsibilities Gather, analyze, prioritize, and document business and system requirements. Develop BRDs, FRDs, User Stories, Use Cases, and Process Flows. Analyze As-Is and To-Be processes and support process improvement initiatives. Conduct stakeholder interviews, workshops, and requirement validation sessions. Support UAT, business readiness, requirements traceability, and solution validation. Prepare business cases and support solution assessments, gap analysis, and impact assessments. Support digital transformation and automation initiatives. Prepare KPI reports, dashboards, and business insights to support decision-making. Collaborate with business teams, IT architects, developers, vendors, and implementation partners. Ensure proposed solutions align with business requirements and organizational objectives. Requirements Bachelor’s degree in Information Technology, Computer Science, Business Information Systems, or a related field. Minimum 3 years of experience as a Business Analyst in a corporate environment. Minimum 3 years of experience in Corporate IT, preferably within Retail, F&B, Entertainment, or Real Estate. Strong experience in requirements gathering, business process analysis, documentation, and stakeholder management. Experience in UAT, business cases, gap analysis, impact assessment, and change requests. Strong analytical, communication, and problem-solving skills. Ability to translate business needs into clear and actionable IT requirements. Certifications Preferred:ITIL V4CBAPDesirable:TOGAFCOBIT

IT Business Analyst<br>We are looking for an experienced IT Business Analyst to join our team in Riyadh. The role will act as a key link between business stakeholders and IT, translating business needs into clear requirements and effective technology solutions.<br>Key Responsibilities Gather, analyze, prioritize, and document business and system requirements. Develop BRDs, FRDs, User Stories, Use Cases, and Process Flows. Analyze As-Is and To-Be processes and support process improvement initiatives. Conduct stakeholder interviews, workshops, and requirement validation sessions. Support UAT, business readiness, requirements traceability, and solution validation. Prepare business cases and support solution assessments, gap analysis, and impact assessments. Support digital transformation and automation initiatives. Prepare KPI reports, dashboards, and business insights to support decision-making. Collaborate with business teams, IT architects, developers, vendors, and implementation partners. Ensure proposed solutions align with business requirements and organizational objectives. Requirements Bachelor’s degree in Information Technology, Computer Science, Business Information Systems, or a related field. Minimum 3 years of experience as a Business Analyst in a corporate environment. Minimum 3 years of experience in Corporate IT, preferably within Retail, F&B, Entertainment, or Real Estate. Strong experience in requirements gathering, business process analysis, documentation, and stakeholder management. Experience in UAT, business cases, gap analysis, impact assessment, and change requests. Strong analytical, communication, and problem-solving skills. Ability to translate business needs into clear and actionable IT requirements. Certifications Preferred:ITIL V4CBAPDesirable:TOGAFCOBIT

We have an immediate opportunity for Service Now Business Analyst at Synechron- Saudi Arabia<br>About Company:At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & Dev Ops, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our Fin Labs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 22+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 16500+, and has 58 offices in 22 countries within key global markets. For more information on the company, please visit our website or Linked In community.<br>Diversity, Equity, and Inclusion<br>Synechron’s Diversity, Equity, and Inclusion (DEI) program, Same Difference, was developed because we believe in a culture of listening, respect, and opportunity. We each bring unique backgrounds, thoughts, talents, and experiences with us to work every day, and we know that by embracing them, we are creating an even greater Synechron. The best way to build a strong team is to value individual differences. So, it doesn’t matter where you’re from or what you’ve had to do to get here – if you have the skills, enthusiasm, and drive to make your mark, we’ll support you like we support each other. Choose a career with us and let’s pursue innovation, together.<br>Role : Service Now Business Analyst Job Location : Riyadh, Saudi Arabia Total Experience : 5+ Years<br>Job Description We are seeking an experienced and dynamic Service Now Senior Business Analyst to join our growing team. The ideal candidate will have a strong and proven background in IT service management and a proven track record of implementation and optimisations for clients. This role involves working closely with clients to understand their business needs, providing strategic guidance, and leading project teams to implement effective Service Now solutions<br>Key Responsibilities Collaborate with stakeholders to assess business requirements, translating them into effective Service Now solutions Lead the design, configuration and implementation of Service Now applications and modules, including ITSM and ITOM. Analyse current business processes and identify opportunities for improvements and automation through Service Now. Develop and maintain project documentation, including business requirements, functional specifications, and user stories, identifying potential efficiencies and work arounds. Provide expert guidance on ITIL processes and best practices, ensuring alignment with Service Now capabilities. Conduct workshops and training sessions to gather requirements and educate stakeholders on Service Now best practices and functionalities. Work closely with Senior Developers to ensure that requirements are being adequately identified and escalated in a timely manner Manage communication between business stakeholders and technical teams and deal with any challenges that arise Foster strong relationships with clients, becoming a trusted advisor for their Service Now initiatives. Review the analysis of data requirements to ensure that appropriate data models have been designed Review data mapping and transformation requirements for integrations Ensure that test plans and test cases based on project requirements have been created and implemented to ensure comprehensive test coverage. Ensure that appropriate user acceptance testing (UAT) has been created and implemented including training sessions for end-users to ensure and successful implementation of Service Now solutions. Ensure that the team collaborates with development teams to resolve identified defects and ensure that changes and updates are aligned with project deliverables. Consolidate key performance indicators (KPIs) related to Service Now usage and effectiveness to present to the client in way that is clear, concise and impactful Act as a mentor and coach to junior consultants, providing guidance and support in their professional development. Stay current with Service Now updates and best practices, recommending enhancements and new features to clients. <br>Qualifications Bachelor’s degree in Business Administration, Information Technology, or a related field.5+ years’ experience as a Business Analyst, preferably within the IT service management consulting, with a focus on Service Now implementations. Strong understanding of Service Now platform capabilities, including modules such as Incident Management, Change Management, Problem Management and Service Catalog. Experience with ITIL framework and best practices; relevant ITIL certifications preferable Excellent analytical and problem-solving skills, with the ability to translate complex requirements into actionable solutions. Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams both technical and non-technical. Ability to work collaboratively in a team environment and adapt to changing client needs. Service Now certifications preferable e.g., CSA, CADAgile methodology qualifications preferable

The ideal candidate will have experience in all areas related to the human resources field. They should be comfortable onboarding new candidates and collecting necessary background information as well as assisting employees while at work. This candidate should work closely with management in order to provide training for employees and establish ways to increase employee engagement. <br>To work with the designated HRBP and BU’s line managers in identifying the department recruitment needs and provide guidance on the recruitment requirements such as JD’s, vacancies budget and recruitment justification to obtain management approval. Besides, conducting interviews alongside the line managers to assess candidates’ qualifications and selecting the right candidate. Act as an HR consultant of the designated business unit employees, the role will be focusing on giving the most effective HR solutions that support the business needs.<br>Experience and Skills:To ensure that all relevant data associated with changes made to existing employees or updates to new joiners are accurately updated. Handle Onboarding process for the new joiners including presenting HR Induction. Conducts background checks on employees before joining. Implements new hire orientation and employee recognition programs. Handle Medical insurance in coordination with the C&B team. Insurance enrollment/Addition/Deletion of new employees and dependents - Professional and Technical Respond to staff insurance inquiries efficiently, sensitively, and politely. Create & track PR’s in SAP for HC department and ensure it is within budget and without duplication. Prepare and direct processing of payroll deductions and additions. Perform related duties as to specific assignments. Communicate with managers, supervisors, co-workers, citizens, and others, maintains confidentiality. Prepare Action Confirmation for the internal transfers, promotion, and salary increase/decrease. Maintaining physical and digital files for employees and their documents, benefits, and attendance records Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development. Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff. Attends and participates in employee disciplinary meetings, terminations, and investigations. Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance. Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.<br>Additional tasks/duties may be delegated as per the requirement