Automation Jobs

Job Summary Responsibility for assigned technical areas in systems supporting car manufacturing- Manufacturing Execution System (MES) and Integrated Quality Inspection System (IQIS)<br>Key Requirement System Support, Monitoring & Improvement MES/IQIS systems responsibility and troubleshooting to maintain assigned Information Systems running smoothly across all shops Continuous monitoring of MES terminals, production data, MES web, MES server, and network; come up with new ways of monitoring Check systems regularly and report malfunctions as needed; solve non-standard situations in cooperation with external companies when necessary MES system processes support, monitor and improvement; analyzing techniques and problems to provide technical support and solutions<br>Software Development & System Configuration MES System Configuration, including User Management, User Training, and equipment configuration for the MES network Management of assigned MES Projects, generating ideas for system improvement and developing detailed plans, procedures, and processes based on analyses and requirements Responsibility for providing functional support for implementation of MES software solutions<br>Collaboration, Integration & Administration Cooperate with all HMMME departments, IT vendors/service providers, and consulting companies for system optimization Consult with key users of MES/IQIS systems and collaborate with developers, IT Team, and business users for comprehensive system support Perform purchasing duties for hardware, software, and services as needed to complete tasks/projects; advise and train assigned IT department members and users Prepare regular reports and data requested by company management; maintain responsibility for assigned technical areas in systems supporting car manufacturing<br>Experience Minimum 4 years of experience in managing, operating, supporting, or implementing Enterprise Systems such as ERP, MES, WMS, or similar business applications Experience in business requirements analysis and vendor management<br>Qualifications Practical experience with technologies: ASP. NET (C#), CSS/HTML, . NET Framework (C#), . NET MAUI (C#), EPAS (Postgre SQL), or Tibero Strong hardware and software troubleshooting skills Experience in System Administration Strong analytical thinking and a willingness to learn new skills Optimistic proactive approaches to solving tasks Actively increase own IT qualifications through self-study and trainings provided by employer Perform administrative, security, and monitoring tasks as assigned by supervisor

Company Description Hydrotech Engineering Services KSA is a technology-driven hydraulic solutions company established in the Kingdom of Saudi Arabia. The head office is based in Dammam, with branches across the Eastern Province, providing trading and services for a comprehensive range of pneumatic and hydraulic products. These offerings are supported by experienced engineers and technicians who emphasize innovation and customized solutions. The company is powered by a strong focus on fluid technology and is committed to delivering reliable, tailored support to industrial clients. Hydrotech values collaboration, technical excellence, and a service-oriented mindset across its team. Role Description The Sales Engineer will work full time on-site in Jeddah, supporting customers with hydraulic and pneumatic product solutions. Responsibilities include identifying customer needs, preparing technical and commercial proposals, delivering product presentations, and participating in negotiations to close sales. The role involves providing pre- and post-sales technical support, coordinating with engineering and service teams, and maintaining long-term customer relationships. The Sales Engineer will also monitor market trends, gather feedback, and contribute to sales forecasts and planning. Daily activities include visiting client sites, responding to inquiries, and ensuring that solutions align with Hydrotech’s standards for quality and innovation. Qualifications Strong skills in Sales Engineering and Technical Support to understand customer requirements and propose suitable hydraulic and pneumatic solutions. Proficiency in Sales and Customer Service to build relationships, manage accounts, and maintain a high level of client satisfaction. Effective Communication skills, including clear verbal and written communication in professional settings. Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, or a related technical field. Experience in hydraulic or pneumatic systems, components, or industrial equipment is highly beneficial. Ability to read technical drawings, specifications, and use relevant engineering tools or software. Strong problem-solving, organizational, and time management skills, with the ability to work independently and in cross-functional teams. Willingness to travel locally for customer visits and site meetings; valid driver’s license preferred.

Job Title: Service Manager Location: Saudi Arabia Department: International Service Reporting To: Head – International Service Experience: 10–12 Years Qualification: Engineering Degree / Diploma Budget: ~SAR 160,000 per annum<br>Travel Requirement Willingness to travel up to 50% within Saudi Arabia<br>Required Skills Strong understanding of engineering products, service operations, and field service KPIsProven experience managing customer escalations and dealer/service networks Strong analytical skills with hands-on experience in RCA, PIR, and service reporting Excellent communication and cross-functional coordination skills Strong leadership and execution-oriented mindset<br>Role Overview We are seeking an experienced Service Manager to lead customer service and technical service operations across Saudi Arabia. The ideal candidate will be responsible for driving service performance, achieving key service KPIs, managing escalations, and ensuring a consistent, high-quality customer experience across dealer and service partner networks.<br>Key Responsibilities Service Operations & Execution Manage day-to-day customer service and technical service operations across assigned regions. Ensure achievement of key service KPIs including Response Time, TTR, FTR, Repeat Complaints, and Customer Satisfaction. Drive consistency in service processes, escalation management, and reporting. Customer Experience & Escalation Management Act as the senior escalation point for complex customer and technical service issues. Build and maintain strong relationships with key customers, dealers, and channel partners. Drive resolution of recurring issues through Root Cause Analysis (RCA), Post-Incident Reviews (PIR), and corrective action planning. Dealer & Service Partner Management Monitor dealer/service partner performance, workforce deployment, and service capability. Ensure compliance with service standards, quality expectations, and response timelines. Support capability building through training, audits, and performance reviews. Technical & Cross-Functional Coordination Collaborate with engineering, quality, supply chain, and OEM teams to resolve technical issues. Support warranty management, failure analysis, and service documentation. Provide field insights to improve products, processes, and service efficiency. Team Leadership & Development Lead and mentor service engineers and regional service teams. Drive productivity, discipline, and customer-focused behavior. Support implementation of service improvement initiatives and operational excellence programs.

Job description:<br><br>Job Purpose Focuses on day-to-day support of system issues, configuration updates, and enhancements, while working with stakeholders to translate requirements into effective solutions. Providing user training, ensuring alignment with Success Factors best practices, and supporting complete and accurate business processes. Expertise in Success Factors Recruiting and Onboarding is essential, with additional knowledge of SAP HCM Payroll, Time Management, and integration points considered beneficial. Key Accountability Areas Incident Management:Hold primary responsibility for managing and resolving incidents related to Success Factors modules, ensuring minimal disruption to HR operations. Receive, assess, and prioritize incident tickets across all Success Factors modules. Provide functional support for SAP Payroll and Time Management–related incidents. Investigate and diagnose technical issues, functional discrepancies, and data-related problems reported by end-users. Develop and implement effective solutions to resolve incidents efficiently, ensuring minimal system downtime. Ensure adherence to established Service Level Agreements (SLAs) for timely incident resolution. Business Process Enhancement:Support and optimize Success Factors modules to enhance business functionality and overall system performance, while maintaining a high level of customer satisfaction. Configure and customize relevant business areas to ensure system behavior aligns with defined business requirements and constraints. Prepare comprehensive test scripts and perform testing activities, including Unit Testing, System Integration Testing, Performance Testing, User Acceptance Testing, Regression Testing, and any client-specific testing procedures. Provide detailed Functional Specifications to the Technical Team for custom development requirements. Documentation:Document configuration settings and prepare clear, detailed guidelines to enable other consultants to perform future modifications or repairs with accuracy and efficiency. Role Accountability HR Proficiency:Ability to obtain updated soft and technical skills related to the job. Delivery:Perform the planned activities to meet the operational and development targets as per delivery schedules. Utilize resources effectively to achieve objectives within efficient cost and time. Provide a periodic report formatted by detailing the deviation and execution of planned tasks. Problem-Solving:Solve any related problems arise and escalate any complex operational issues. Quality:Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities. Business Process Improvement:Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible. Compliance:Comply to related policy and procedures and work instructions. Health, Safety, and Environment:Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services. Academic Qualification Bachelor Degree in Information Mgmt. Sciences & Systems or Any relevant field Work Experience 6 to 10 Years Technical / Functional Competencies HRIS Systems Applications Knowledge System Testing<br><br>Profile description:<br><br>Alfanar is a Saudi company with an international presence, primarily engaged in the manufacturing and trading of a wide variety of low, medium, and high voltage electrical products, in addition to its portfolio of conventional and renewable energy solutions, oil and gas, water treatment, infrastructure, technical services, and digital solutions. The hub of alfanar’s manufacturing operations is Medinet alfanar Alsinaiya, a 700,000 square-meter complex located in Riyadh. The complex houses an array of ultra-modern manufacturing facilities and laboratories equipped with state-of-the-art technologies and staffed with highly skilled professionals. alfanar derives its success from its commitment to providing the highest quality standards to its customers, and the continuous development of its human capital, who alfanar considers its most valuable asset. With this in mind, alfanar promotes a proactive work environment where its employees are always valued, nurtured, and empowered to fuel their pride in being part of alfanar. For more information about alfanar, please visit alfanar.com

Job description:<br><br>Job Purpose Driving sales of properties. Generating leads, engaging with potential buyers, presenting properties, and closing sales. Act as the first point of contact for prospective clients and will contribute to the overall success of the company's sales targets by ensuring customer satisfaction and meeting sales goals. Key Accountability Areas Customer Acquisition & Prospecting:Identify potential customers and actively generate new business leads through various channels, including cold calling, networking, referrals, and industry events. Sales Presentations & Product Demonstrations:Present products or services to prospective clients, demonstrating their features, benefits, and value propositions to meet customer needs and drive sales. Relationship Building:Develop and maintain long-term relationships with clients, ensuring ongoing business growth and customer satisfaction. Sales Negotiation & Closing:Negotiate terms, pricing, and contracts with clients to close sales and meet company revenue goals. Order Processing & Follow-Up:Process sales orders, handle customer inquiries, and ensure timely delivery and fulfillment of orders. Follow up with clients post-sale to ensure satisfaction and address any issues. Market Research & Feedback:Stay updated on market trends, competitor products, and industry news to inform sales strategies. Provide feedback from customers to help improve products or services. Achieving Sales Targets:Meet or exceed sales targets and key performance indicators (KPIs) to contribute to the company’s overall sales performance. Customer Service & Support:Provide excellent customer service by addressing customer needs, resolving complaints, and ensuring a positive client experience. Reporting & Documentation:Maintain accurate records of sales activities, customer interactions, and sales pipeline progress. Submit regular reports to management on sales performance and forecasts. Collaboration with Team Members:Work closely with the marketing, customer support, and product teams to ensure seamless service delivery and identify opportunities for cross-selling or upselling. Role Accountability HR Proficiency:Ability to obtain updated soft and technical skills related to the job To have a vision and a plan for the career path and how to achieve it. Delivery: Perform the planned activities to meet the operational and development targets as per delivery schedules. Utilize resources effectively to achieve objectives within efficient cost and time. Provide a periodic report formatted by detailing the deviation and execution of planned tasks. Problem-Solving: Solve any related problems arise and escalate any complex operational issues. Quality: Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities. Business Process Improvements: Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible. Compliance: Comply to related policy and procedures and work instructions. Health, Safety, and Environment: Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services. Academic Qualification Diploma Degree in Electrical Institute or Mechanical Institue Work Experience 2 to 4 Years Technical / Functional Competencies Negotiation Customer Relationship Management (CRM) Customer Communication Product Knowledge Problem Solving<br><br>Profile description:<br><br>Alfanar is a Saudi company with an international presence, primarily engaged in the manufacturing and trading of a wide variety of low, medium, and high voltage electrical products, in addition to its portfolio of conventional and renewable energy solutions, oil and gas, water treatment, infrastructure, technical services, and digital solutions. The hub of alfanar’s manufacturing operations is Medinet alfanar Alsinaiya, a 700,000 square-meter complex located in Riyadh. The complex houses an array of ultra-modern manufacturing facilities and laboratories equipped with state-of-the-art technologies and staffed with highly skilled professionals. alfanar derives its success from its commitment to providing the highest quality standards to its customers, and the continuous development of its human capital, who alfanar considers its most valuable asset. With this in mind, alfanar promotes a proactive work environment where its employees are always valued, nurtured, and empowered to fuel their pride in being part of alfanar. For more information about alfanar, please visit alfanar.com

Job description:<br><br>Job Purpose To deliver high-quality customer service by managing inbound and outbound calls, accurately processing service requests and complaints, and ensuring timely follow-up and resolution in accordance with company standards and customer satisfaction goals. Key Accountability Areas Toll-Free Call Reception and Customer Needs Identification Receive and handle all incoming calls through the toll-free number promptly and professionally Actively listen to customers to accurately identify their needs and provide appropriate solutions or guidance Ticket Creation and Data Entry Create detailed service tickets in the Cloud for Customers (C4C) system for various requests including spare parts, maintenance, inquiries, complaints, service needs, and warranty documentation Ensure accurate and complete data entry for all customer interactions and requests Ticket Assignment and Follow-UpAssign tickets to the relevant internal departments or personnel based on the nature of the request Monitor and follow up on open tickets to ensure timely resolution and closure in line with service level agreements Maintain clear and proactive communication with customers throughout the process Voice Message and Call Management Handle recorded voice messages by retrieving caller details, initiating contact, and logging new tickets as needed Transfer calls from the Unified Number to the appropriate departments or extensions and respond to customer queries with accurate and up-to-date information Customer Interaction and Campaign Execution Demonstrate professional behavior and communication skills during all customer interactions Conduct outbound calling campaigns for follow-ups, surveys, or promotional activities as required Performance and Development Participate in ongoing training sessions, workshops, and seminars to enhance product knowledge and service skills Consistently meet or exceed assigned individual and team performance targets in both quality and quantity metrics Role Accountability HR Proficiency:Ability to obtain updated soft and technical skills related to the job Delivery:Perform the planned activities to meet the operational and development targets as per delivery schedules. Utilize resources effectively to achieve objectives within efficient cost and time. Provide a periodic report formatted by detailing the deviation and execution of planned tasks. Problem-Solving:Solve any related problems arise and escalate any complex operational issues. Quality:Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities. Business Process Improvements:Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible. Compliance:Comply to related policy and procedures and work instructions. Health, Safety, and Environment:Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services. Academic Qualification Diploma Degree in Any relevant field Work Experience Fresher - 0-2 years Technical / Functional Competencies Customer Data Management Customer Focus Customer Relationship Management Customer Satisfaction Measurement Customer Satisfaction Surveys Customer Service Customer Service Orientation Customer Service Programs Performance Indicators Process Improvement Quality Control<br><br>Profile description:<br><br>Alfanar is a Saudi company with an international presence, primarily engaged in the manufacturing and trading of a wide variety of low, medium, and high voltage electrical products, in addition to its portfolio of conventional and renewable energy solutions, oil and gas, water treatment, infrastructure, technical services, and digital solutions. The hub of alfanar’s manufacturing operations is Medinet alfanar Alsinaiya, a 700,000 square-meter complex located in Riyadh. The complex houses an array of ultra-modern manufacturing facilities and laboratories equipped with state-of-the-art technologies and staffed with highly skilled professionals. alfanar derives its success from its commitment to providing the highest quality standards to its customers, and the continuous development of its human capital, who alfanar considers its most valuable asset. With this in mind, alfanar promotes a proactive work environment where its employees are always valued, nurtured, and empowered to fuel their pride in being part of alfanar. For more information about alfanar, please visit alfanar.com

<p>&nbsp;<strong>After-Sales Technical Support Engineer</strong> <strong>Company:</strong> AFAQY <strong>Location:</strong> Dammam, Eastern Province, Saudi Arabia&nbsp;</p><p><strong>Employment Type:</strong> Full-time, On-site&nbsp;</p><p><strong>About AFAQY</strong> AFAQY is a leading IT and IoT solutions provider in Saudi Arabia and the wider MENA region, specializing in fleet management, GPS tracking,&nbsp;</p><p>and telematics solutions that help organizations automate workflows, optimize operations, and enhance customer experience.&nbsp;</p><p>Since 2005, AFAQY has partnered with major global technology and IoT brands,&nbsp;</p><p>building long-term trust with local and regional clients across sectors such as transportation, logistics, construction, and telecommunications.&nbsp;</p><p>With operations in KSA, Egypt, Oman, and Qatar, AFAQY is guided by core principles of value for money,&nbsp;</p><p>safe yet simple solutions, and sustainable practices that balance the needs of people, businesses, and the planet.&nbsp;</p><p><strong>Role Description</strong> This is a full-time, on-site role based in Dammam, Eastern Province.&nbsp;</p><p>The After-Sales Technical Support Engineer will act as the technical point of contact for clients after solution delivery,&nbsp;</p><p>ensuring that fleet management and IoT solutions continue to operate reliably and that clients receive a consistently high standard of service.&nbsp;</p><p>Day-to-day responsibilities include:</p><ul><li>Providing technical support to clients on fleet management platforms, GPS tracking devices, sensors, and connected accessories through calls, emails, online meetings, and on-site visits.</li><li>Diagnosing and resolving hardware, connectivity, and platform-related issues, escalating complex cases to the relevant internal teams and following up until full closure.</li><li>Supporting regulatory compliance activities, including vehicle registration and linking on government platforms such as WASL, and helping client fleets remain compliant.</li><li>Conducting client site visits for troubleshooting, installation follow-up, user training, and periodic account reviews.</li><li>Managing support requests, tasks, and service activities through CRM and ticketing systems while maintaining accurate, up-to-date records.</li><li>Coordinating closely with Sales, Operations, and other internal departments to ensure timely resolution and smooth handovers.</li><li>Adhering to SLA response and resolution standards and contributing to periodic service and performance reports.</li><li>Supporting device upgrade and migration initiatives, as well as proactive account health checks.</li><li>Contributing to the continuous improvement of support processes, documentation, and overall client experience.</li></ul><p><strong>Qualifications</strong></p><ul><li>Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent practical experience.</li><li>Minimum of 3 years of experience in technical support, after-sales support, or field service, preferably within telematics, GPS tracking, IoT, or fleet management.</li><li>Strong analytical and troubleshooting skills covering hardware, connectivity (GSM/GPS), and software platforms.</li><li>Excellent written and verbal communication skills in both Arabic and English, with the ability to explain technical matters clearly to technical and non-technical stakeholders.</li><li>Professional and presentable appearance with strong interpersonal skills, suitable for a client-facing role.</li><li>Solid documentation and organizational skills, including preparing reports, maintaining records, and following structured workflows.</li><li>Customer-oriented mindset with the ability to manage multiple priorities and perform well under pressure.</li><li>Familiarity with KSA regulatory requirements for fleet tracking (such as WASL and IVMS) is a strong advantage.</li><li>Hands-on experience with GPS tracking devices and telematics hardware is a strong advantage.</li><li>Valid driving license and willingness to travel to client sites across the Eastern Province.</li><li>High level of professionalism, reliability, and attention to detail, with a commitment to ethical workplace practice.</li></ul><p>&nbsp; &nbsp;</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As a key member of the Customer Success team, you will be a trusted advisor and single point of contact for your portfolio of customers, guiding them on their post-sale journey to maximize the value of their ServiceNow investment. You will build strategic, long-term relationships with customers, drive adoption, and ensure business outcomes are achieved through personalized guidance, data-driven insights, and continuous collaboration with internal teams. This role combines strategic thinking, customer relationship management, and operational excellence to ensure customers receive the most value from their ServiceNow products. You will be instrumental in helping customers scale their usage and drive innovation across their business while ensuring a seamless experience through the full lifecycle of their ServiceNow partnership.</p><p>What You Get to Do in This Role:</p><ul><li>Drive Business Outcomes: Own a portfolio of customers, guiding them through the entire post-sale experience. Ensure they achieve business objectives and maximize the value of their ServiceNow investment.</li><li>Strategic Guidance: Build trusted advisor relationships with key stakeholders at multiple levels within the customer organization. Align ServiceNow s solutions with their business goals, and provide recommendations that drive both short-term and long-term success.</li><li>Customer Success &amp; Adoption: Drive adoption and product utilization across your accounts, ensuring customers gain maximum value from their ServiceNow products. Focus on expanding use cases and ensuring customer satisfaction and retention.</li><li>Create Tailored Success Plans: Develop personalized success plans for each customer, with clear milestones and outcomes. Conduct regular quarterly reviews to track progress, provide insights, and adjust strategies as needed.</li><li>Lead Issue Resolution: Proactively monitor customer health, addressing potential risks and escalated issues in a timely and collaborative manner. Work with cross-functional teams to ensure swift resolution.</li><li>Drive Innovation and Advocacy: Be a champion for ServiceNow, sharing customer success stories and helping create new use cases that showcase the impact of the platform. Promote continuous improvement by feeding customer insights into ServiceNow s broader initiatives.</li><li>Cross-Functional Collaboration: Partner closely with Sales, Account Management, and other internal stakeholders to align on strategy and ensure a cohesive experience for customers. Work collaboratively across teams to drive seamless execution and successful outcomes.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>To be successful in this role you have:</p><ul><li>Experience in leveraging or critically thinking about how to integrate AI into work processes , decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI s potential impact on the function or industry.</li><li>Must be able to travel to Kuwait weekly</li><li>Experience in SaaS or IT Industry: Strong knowledge of ServiceNow or similar SaaS platforms. We re seeking candidates with sector experience across Enterprise industries</li><li>8+ years of experience working in a technology-driven, consultative environment where you ve helped customers deploy and derive value from digital solutions.</li><li>Proven Customer Success Track Record: A history of driving successful business outcomes for customers, ensuring high levels of satisfaction, adoption, and renewal.</li><li>Relationship Building: Strong interpersonal skills with a proven ability to build and maintain relationships with senior customer stakeholders, including C-level executives.</li><li>Analytical &amp; Problem-Solving Skills: Strong quantitative analysis abilities, with a knack for assessing customer needs and identifying opportunities for improvement or expansion. Comfortable using data to drive decision-making .</li><li>Entrepreneurial Mindset: A creative, high-energy, self-starter who thrives in fast-paced,ambiguous and dynamic environments. Ability to manage multiple initiatives independently and drive initiatives to completion.</li><li>Collaborative and Cross-Functional: A team player with the ability to work across various internal functions (Sales, Product, Support) to ensure alignment and success for the customer.</li><li>Excellent Communication: Exceptional written and verbal communication skills. Comfortable presenting to senior stakeholders, both internally and externally, and able to tailor communication for different audiences.</li></ul><p></p></section>

Role Description The Machine Operator – BOBST Die Cutters is a full-time, on-site role based in Riyadh. The role involves setting up, operating, and monitoring BOBST die-cutting machines to ensure efficient and accurate production of packaging and related materials. Responsibilities include preparing materials, adjusting machine settings, performing routine checks, and following production schedules to meet output targets. The Machine Operator inspects finished products for quality, identifies and reports any mechanical or production issues, and performs basic maintenance and cleaning of equipment. This role also requires following safety procedures, collaborating with production and maintenance teams, and documenting production data for continuous improvement.<br>Qualifications<br> Candidates should possess strong machine operation skills, specifically with BOBST die cutters or similar industrial machinery. Candidates should possess quality control skills, including inspecting products, identifying defects, and ensuring adherence to production standards. Candidates should possess experience working safely with machinery and hand tools in a manufacturing or industrial environment. Candidates should possess effective communication skills to coordinate with supervisors, technicians, and team members on production requirements and issues. Candidates should possess basic mechanical aptitude, problem-solving skills, and the ability to follow technical instructions and safety guidelines. Previous experience in packaging, printing, or die-cutting operations is preferred. Ability to stand for extended periods, lift moderate weights, and work in a fast-paced production environment. High school diploma or equivalent; technical or vocational training in machine operation is an advantage.

<p><br></p><p>The opportunity</p><p>Assistant Manager/ Manager Business Consulting - Finance Technology &amp; AI</p><p>EY is building its EY.ai for Finance capability across MENA to meet fast-growing client demand for AI-enabled finance transformation. The successful candidate will help EY teams take AI-enabled FP&amp;A solutions to clients faster and at scale, moving finance functions from reporting the past to shaping the future through driver-based forecasting, variance intelligence, scenario planning and autonomous insights. You will work at the intersection of finance and technology, translating real FP&amp;A challenges into deployable AI solutions and acting as a bridge between CFO-level stakeholders and technical delivery teams.</p><p>Why this role matters</p><p>Market momentum: 90% of CFOs are actively integrating AI into long-term strategy, and adoption of AI in FP&amp;A rose sharply from around 6% in 2024 to a 41% increase in usage in 2025, creating strong, sustained client demand across MENA. Tangible impact : Up to 45% of FP&amp;A time is still spent cleaning and reconciling data; this role directly targets that gap by embedding AI-driven forecasting, automated reporting and insight generation.</p><p>Skills and attributes for success</p><p>AI-enabled FP&amp;A delivery</p><p>Design and deploy AI/ML-driven FP&amp;A solutions, driver-based forecasting, predictive and probabilistic forecasts, variance intelligence and what-if scenario modelling, that generate decision-ready insights for clients. Automate management reporting, variance analysis and narrative generation, reducing manual effort and close/reporting cycle times. Configure and tailor the EY.ai Finance multi-agent predictive engine and natural-language interface to each client s data landscape and use cases.</p><p>Data &amp; technical enablement</p><p>Build and integrate trusted data foundations across ERPs, EPMs and finance tools, ensuring data quality, governance and lineage to power reliable AI outputs. Apply hands-on technical and coding capability (e.g., Python/SQL) to data pipelines, model configuration, analytics and prototype development. Leverage GenAI and agentic AI to enrich data, harmonise multi-source inputs and surface anomalies, trends and unexplained variances.</p><p>Client advisory &amp; finance domain</p><p>Translate client FP&amp;A pain points into practical AI use cases; run current-state assessments, target-state definition and gap analysis. Bring strong FP&amp;A domain expertise, budgeting, forecasting, performance management, management reporting, to ensure AI initiatives align with finance goals and support responsible decision-making. Engage CFO-level and senior finance stakeholders, demystifying AI, building trust and driving adoption through effective change management.</p><p>Practice building</p><p>Contribute to the build-out of the Finance.AI capability across MENA, accelerators, methodologies, go-to-market assets and proposals. Support pursuits, proof-of-concepts and pilots, and help scale successful solutions to new clients and finance domains (Controllership, Risk, Treasury, Tax).</p><p>What we look for</p><p>Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>A blend of AI, data and technical skills combined with a strong understanding of finance and ideally FP&amp;A.</li><li>Hands-on technical and coding capability (e.g., Python, SQL) and familiarity with AI/ML concepts, predictive analytics, forecasting, anomaly detection and automated reconciliations.</li><li>Strong data literacy: ability to analyse structured and unstructured financial data and interpret AI-driven insights to inform decisions.</li><li>4-8 years of experience with FP&amp;A processes and/or finance transformation, planning, budgeting, forecasting and reporting.</li><li>Ability to work with unified data models and integrate across ERP/EPM and finance systems.</li><li>Excellent communication and stakeholder-management skills, with the ability to translate technical outputs into business value for finance leaders.</li><li>Exposure to GenAI / agentic AI, natural-language interfaces, ML forecasting engines or EPM tooling.</li><li>Understanding of data governance, quality controls, and AI risk, ethics and compliance in a finance context.</li><li>Prior consulting, transformation or client-facing delivery experience; MENA regional exposure.</li><li>Relevant qualifications (e.g., finance/accounting, data science, computer science, engineering) or equivalent practical experience.</li></ul>

<h3 >Electronic Technician Role at Gulfmaid</h3> <p >Gulfmaid is seeking an experienced <strong >Electronic Technician</strong> to join its Maintenance team. This full-time position is based in <strong >Jeddah, Makkah, Saudi Arabia</strong>, and requires 5-10 years of relevant experience in electronic and electrical systems maintenance.</p> <h3 >Role Summary</h3> <p >The Electronic Technician plays a critical role in ensuring the operational efficiency of production machinery. This involves diagnosing and resolving complex electrical and electronic control issues, performing essential maintenance, and contributing to efforts that minimize downtime and enhance system reliability within the facility.</p> <h3 >Key Responsibilities</h3> <ul > <li >Troubleshoot electrical and electronic control issues that arise during production operations.</li> <li >Execute both preventive and corrective maintenance activities on industrial equipment.</li> <li >Diagnose faults within PLCs, HMIs, sensors, control circuits, and various industrial control systems.</li> <li >Support root cause analysis and implement corrective actions to effectively minimize machine downtime.</li> <li >Conduct thorough machine inspections to identify critical electrical and electronic components requiring attention.</li> <li >Maintain accurate and detailed maintenance records and reports.</li> <li >Ensure strict compliance with all safety, quality, and environmental requirements.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Diploma or Associate Degree in Electronics, Electrical Engineering, or a closely related technical field.</li> <li >A minimum of 5-10 years of hands-on experience with PLCs, HMIs, sensors, and industrial control systems.</li> <li >Demonstrated strong knowledge of electronic circuits, components, and control system principles.</li> </ul> <h3 >Required Skills and Attributes</h3> <ul > <li >Proficiency in troubleshooting and strong analytical skills for fault diagnosis.</li> <li >Possession of a PLC programming or electronic troubleshooting certification is considered an advantage.</li> </ul> <h3 >Work Environment and Application</h3> <p >This is a full-time position within Gulfmaid's Maintenance team, located in Jeddah, Makkah, Saudi Arabia. Qualified candidates are invited to apply.</p>

Role Description This is a full-time, on-site Machine Operator role based in Riyadh, focused on operating a BOBST Folder-Gluer machine. The role involves setting up, operating, and monitoring the folder-gluer to ensure efficient, safe, and accurate production of packaging materials according to job specifications. Day-to-day tasks include preparing materials, adjusting machine settings, performing basic maintenance, and using hand tools as needed to keep equipment in optimal condition. The Machine Operator inspects output for quality and consistency, records production data, reports any technical issues, and collaborates with supervisors and team members to meet production targets and safety standards. The role also requires following workplace safety procedures, maintaining a clean work area, and supporting continuous improvement efforts in the production line.<br>Qualifications<br> Candidates should possess strong Machine Operation skills, including experience with industrial Machinery and familiarity with BOBST Folder-Gluer or similar equipment. Candidates should possess Quality Control skills, including attention to detail for inspecting finished products and ensuring compliance with production specifications. Candidates should possess effective Communication skills to coordinate with supervisors, maintenance teams, and colleagues on production plans and equipment issues. Candidates should possess proficiency in using Hand Tools for routine adjustments, minor repairs, and machine setup. Previous experience in packaging or manufacturing environments is beneficial, especially with folder-gluer machines. Basic mechanical aptitude, ability to read production orders and work instructions, and commitment to safety and workplace cleanliness are required. Ability to stand for extended periods, handle materials safely, and work in a fast-paced production setting. High school diploma or equivalent is preferred; technical or vocational training in machinery operation is an advantage.

Position Title General Manager, Governance, Risk & Compliance (GRC) Function / Department Governance, Risk & Compliance Reports to Chief Executive Officer | Functional access to the Board Risk / Audit Committee on risk & compliance matters Direct Reports Risk Manager, Compliance Manager, Governance / Policy Lead, Data Privacy Officer (as applicable) Grade / Band General Manager Location Jeddah, Saudi Arabia JOB PURPOSEDesign, implement, and maintain integrated governance, enterprise risk management, and compliance frameworks, enabling the organization to identify, assess, and manage its principal risks and to comply with applicable laws, regulations, and governance requirements — including corporate governance regulations (e.g., CMA) and listing readiness where applicable. The role strengthens the second line of defense and embeds a risk-aware, ethical culture that supports sustainable value creation. KEY RESPONSIBILITIESCorporate governance. Develop and maintain the corporate governance framework, governance manual, Delegation of Authority (DoA), Code of Conduct, and committee charters (management support), aligned to applicable corporate governance regulations (e.g., CMA) and the Companies Law. Enterprise Risk Management (ERM). Establish and operate the ERM framework (aligned to ISO 31000 / COSO ERM); define and maintain risk appetite and tolerances, the enterprise risk register, and key risk indicators; facilitate risk assessments and report to executive management and the Board Risk Committee. Compliance program. Build and run the compliance program; maintain the regulatory obligations / compliance universe; monitor regulatory change; perform compliance monitoring and testing; and manage the whistleblowing / speak-up channel. Internal control framework. Own the design and coordination of the internal control framework and control self-assessments (second line), and coordinate remediation. Policy governance. Govern the full policy lifecycle — development, approval, publication, and periodic review — and maintain the central policy repository. IPO readiness. Lead governance, risk, and compliance workstreams supporting listing requirements and post-listing obligations, where [Vertical Name] is preparing for or subject to public listing. Data privacy. Oversee compliance with the Saudi Personal Data Protection Law (PDPL) and related data-governance obligations. Ethics & culture. Championing a risk-aware and ethical culture across the organization, including awareness and training programs. Business continuity. Oversee (or coordinate) business continuity and crisis-management frameworks, as mandated. Reporting & analytics. Produce consolidated GRC reporting and dashboards for executive management and Board committees. People leadership. Lead, develop, and retain the GRC team across governance, risk, and compliance disciplines. Technology. Implement and optimize GRC platforms and tooling to integrate risk, control, and compliance data. KEY PERFORMANCE INDICATORSResidual risk maintained within approved risk appetite. Number and severity of compliance breaches / regulatory findings. Policy currency (percentage of policies within review cycle). Control effectiveness from second-line testing and self-assessment. Completion of governance and compliance milestones, including listing readiness where applicable. Timeliness and accuracy of regulatory reporting and submissions. QUALIFICATIONS & EXPERIENCEBachelor’s degree in law, Finance, Business, or a related discipline.10+ years in governance, risk, and/or compliance; listed-company or IPO-track experience is advantageous. Proven track record establishing or leading ERM, compliance, and governance frameworks at group level. Strong working knowledge of applicable regulations (e.g., CMA), Companies Law, PDPL, and the COSO / ISO 31000 frameworks. PROFESSIONAL CERTIFICATIONSOne or more of CRMA, CRISC, CGEIT, GRCP, CCEP, CFE, or ISO 31000 Lead — advantageous. CORE COMPETENCIESIntegrity and an enterprise-wide risk mindset. Regulatory and governance acumen. Ability to influence and drive changes without direct authority. Strategic thinking is balanced with pragmatic execution. Strong stakeholder management across the first line, executive, and Board.

Position Title General Manager, Internal Audit Function / Department Internal Audit Reports to Functionally: Audit Committee of the Board | Administratively: Chief Executive Officer Direct Reports Audit Manager(s), Senior Internal Auditors, Internal Auditors, IT / Data Analytics Auditors Grade / Band General Manager Location Jeddah, Saudi Arabia JOB PURPOSELead independent and objective assurance and advisory function, providing the Board — through the Audit Committee — and executive management with risk-based assurance on the effectiveness of governance, risk management, and internal control. The role safeguards the independence and objectivity of Internal Audit, drives conformance with the Global Internal Audit Standards (GIAS 2024), and strengthens control environment in support of its strategic objectives, governance maturity, and capital-markets readiness where applicable. KEY RESPONSIBILITIESAudit strategy & planning. Develop and maintain a risk-based annual and multi-year audit plan aligned to the enterprise risk profile and strategy; secure Audit Committee approval; ensure the function is adequately resourced and skilled. Assurance delivery. Direct the execution of financial, operational, compliance, IT, and governance audits across, ensuring engagements are evidence-based, well-supervised, and reach sound, defensible conclusions. Independence & objectivity. Protect the independence of the function and the objectivity of auditors; escalate any impairment to the Audit Committee; ensure management owns the remediation of findings. Reporting & follow-up. Report significant findings, root causes, and agreed management actions to the Audit Committee; assess the sufficiency of management responses; track and independently validate the timely closure of audit observations. Audit Committee secretariat. Administer the Audit Committee: agendas, meeting packs, minutes, and the annual meeting calendar; ensure alignment with applicable corporate governance regulations (e.g., CMA). Quality Assurance & Improvement Program (QAIP). Establish and maintain the QAIP, including ongoing and periodic internal assessments and periodic External Quality Assessment (EQA), driving conformance with GIAS 2024. Governance & standards. Own and periodically refresh the Internal Audit Charter; ensure conformance with the GIAS, the Code of Ethics, and applicable regulatory expectations. Advisory services. Provide consulting and advisory input on the design of controls and governance without assuming management responsibility or impairing future independence. Combined assurance & stakeholders. Coordinate with external auditors, regulators, and the second line to optimize assurance coverage and avoid duplication. People leadership. Recruit, develop, and retain audit talent; manage performance; embed continuous professional development and relevant certification. Technology & analytics. Advance the use of data analytics and audit / GRC tooling to improve coverage, efficiency, and insight. KEY PERFORMANCE INDICATORSApproved audit plan completion rate. Percentage of audit observations closed within agreed timelines, validated by Internal Audit. QAIP maturity and External Quality Assessment (EQA) conformance rating. Audit Committee and executive stakeholder satisfaction. Quality of engagement files (supervisory review, evidence, rating consistency). Team certification, capability, and retention metrics. QUALIFICATIONS & EXPERIENCEBachelor’s degree in Accounting, Finance, or a related discipline.10+ years of progressive audit experience. Demonstrated experience building or leading an Internal Audit function; exposure to listed or IPO-track environments is advantageous. Deep working knowledge of the GIAS, risk-based auditing, and applicable corporate governance regulations (e.g., CMA), including listing / governance requirements where relevant. PROFESSIONAL CERTIFICATIONSCertified Internal Auditor (CIA) strongly preferred. One or more of CPA / CA / ACCA, CISA, CFE, CRMA — advantageous. CORE COMPETENCIESIndependence, integrity, and professional skepticism. Strategic and analytical thinking; sound judgement on materiality and risk. Leadership, influence, and the ability to challenge constructively at Board and executive level. Clear, credible communication — written and verbal. Standard-driven mindset and commitment to quality.

We are looking for a VPC Field Operator to join our Vehicle Processing Center (VPC) operations at KAEC. The successful candidate will be responsible for hands-on vehicle processing activities, ensuring vehicles are received, inspected, prepared, and dispatched safely, accurately, and according to company standards. Key Responsibilities Perform vehicle receiving and check-in procedures accurately. Carry out vehicle car wash and interior cleaning activities. Insert owner’s manuals, warranty documents, and other required items. Perform GDS, interior, and quality inspection checks. Assemble and install PIO (Port Installed Options) parts and accessories. Apply wrap guards and protective film according to specifications. Prepare, stage, and load vehicles for shipment. Support vehicle dispatch and outbound operations according to the daily schedule. Print and verify delivery notes/invoices and ensure vehicle and destination details are accurate. Coordinate with transportation and logistics carriers regarding vehicle collection and loading requirements. Scan vehicles and update status/tracking information in the system. Report any vehicle damage, shortages, defects, or abnormalities to the supervisor. Follow daily work assignments and meet required productivity and quality targets. Maintain a clean and organized work area in line with 5S standards. Follow all safety procedures, yard traffic rules, and PPE requirements. Check tools and equipment regularly and report any defects or maintenance requirements. Support on-the-job training and guidance for newly onboarded operators after completing the required training and qualification. Requirements Valid Driving license – Mandatory Open to candidates from all educational backgrounds. Previous experience in automotive, logistics, vehicle processing, warehouse, or yard operations is preferred. Physically fit and able to perform outdoor fieldwork involving walking, standing, bending, and repetitive tasks. Good communication skills and ability to work effectively as part of a team. Strong attention to detail and commitment to safety and quality. Willingness to work in outdoor yard conditions, including heat, dust, and changing weather conditions. You may also register your profile through our website and apply here: http://www.nadia-me.com/job/details/631

Job description:<br><br> Job Purpose Manage daily production activities to ensure manufacturing plans are executed efficiently and in accordance with approved schedules, production targets, cost requirements, and operational procedures. Coordinate manpower, materials, equipment, and production priorities to achieve required output and delivery performance. Functional Responsibilities Production Operations Manage daily production activities in line with approved production plans and schedules. Allocate work, priorities, manpower, and equipment across production activities. Monitor production progress, output, productivity, and resource utilization. Address production delays, bottlenecks, and operational issues to maintain workflow continuity. Ensure production targets are achieved within required timelines and operational requirements. Process Improvement & Efficiency Review production processes and identify opportunities to improve productivity and efficiency. Support initiatives to reduce waste, rework, downtime, and operational losses. Monitor production performance and implement corrective actions for execution-related issues. Promote continuous improvement across production activities. Team Management Manage and supervise the daily activities of the production team. Monitor employee performance, productivity, and completion of assigned work. Provide technical guidance, coaching, and support to production employees. Identify training and development needs within the section. Promote accountability, teamwork, discipline, and continuous improvement. Production Readiness & Coordination Coordinate with Planning, Engineering, Procurement, Warehouse, Maintenance, and Quality teams regarding production requirements. Follow up on material availability, equipment readiness, drawings, and production dependencies. Ensure production activities are aligned with project or delivery priorities. Participate in production and operational review meetings. Escalate major production, material, equipment, or resource issues when required. Production Reporting Maintain accurate production records and status updates. Report production progress, output, delays, resource constraints, and operational issues. Monitor key production performance indicators and provide regular updates to management. General Responsibilities HR Proficiency: Ability to recruit, recognize and cultivate high performers and expose them in order to create a robust second line of management. Ability to recognize low performers and guide them to improve or release them. Ability to treat subordinates equally without any discrimination. Assessment criteria of subordinates is performance that leads to planned results. Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy. Responsibility: Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines. Able to anticipate problems and make the necessary proactive steps to prevent them Ability to take necessary and proper timely decisions. Delivery: Deliver the required results in timely manner with required quality and cost. Making a Tangible Difference: Must make a tangible difference to his area of operation. and exceed business expectations. Business Planning and Performance: Able to transform the corporate goals into business plans. Able to Plan, follow-up and execute those plans, whether they are annual or development plans. Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly. Provide periodic work progress reports. Responsible for monitoring and controlling budgets and expenses to achieve the optimum cost efficiency. Organizational Development: Develop the organizational structure according to the current requirements taking into consideration future and development plans. Ensure availability of job descriptions for all job roles and deployment. Business Process Improvements: Develop, coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible. Should be conversant and able to navigate through IT solutions especially those relevant to his job and business. Promote the automated systems and using them fully, to spread its culture. Quality: Quality is considered as alfanar’s prime competitive advantage as such, managers are expected to act accordingly. Adaptation: Adapt to new and alternative techniques, technologies, management structures, and business models. Health, Safety and Environment: Ensure a safe, secure, and legal work environment as per the standard regulations. Qualification Bachelor in Electrical Engineering or Any relevant field Experience 6 to 10 Years Skills Production Scheduling Production Equipment Production Management <br><br>Profile description:<br><br>Alfanar is a Saudi company with an international presence, primarily engaged in the manufacturing and trading of a wide variety of low, medium, and high voltage electrical products, in addition to its portfolio of conventional and renewable energy solutions, oil and gas, water treatment, infrastructure, technical services, and digital solutions. The hub of alfanar’s manufacturing operations is Medinet alfanar Alsinaiya, a 700,000 square-meter complex located in Riyadh. The complex houses an array of ultra-modern manufacturing facilities and laboratories equipped with state-of-the-art technologies and staffed with highly skilled professionals. alfanar derives its success from its commitment to providing the highest quality standards to its customers, and the continuous development of its human capital, who alfanar considers its most valuable asset. With this in mind, alfanar promotes a proactive work environment where its employees are always valued, nurtured, and empowered to fuel their pride in being part of alfanar. For more information about alfanar, please visit alfanar.com

Job description:<br><br> Job Purpose Manage daily production activities to ensure manufacturing plans are executed efficiently and in accordance with approved schedules, production targets, cost requirements, and operational procedures. Coordinate manpower, materials, equipment, and production priorities to achieve required output and delivery performance. Functional Responsibilities Production Operations Manage daily production activities in line with approved production plans and schedules. Allocate work, priorities, manpower, and equipment across production activities. Monitor production progress, output, productivity, and resource utilization. Address production delays, bottlenecks, and operational issues to maintain workflow continuity. Ensure production targets are achieved within required timelines and operational requirements. Process Improvement & Efficiency Review production processes and identify opportunities to improve productivity and efficiency. Support initiatives to reduce waste, rework, downtime, and operational losses. Monitor production performance and implement corrective actions for execution-related issues. Promote continuous improvement across production activities. Team Management Manage and supervise the daily activities of the production team. Monitor employee performance, productivity, and completion of assigned work. Provide technical guidance, coaching, and support to production employees. Identify training and development needs within the section. Promote accountability, teamwork, discipline, and continuous improvement. Production Readiness & Coordination Coordinate with Planning, Engineering, Procurement, Warehouse, Maintenance, and Quality teams regarding production requirements. Follow up on material availability, equipment readiness, drawings, and production dependencies. Ensure production activities are aligned with project or delivery priorities. Participate in production and operational review meetings. Escalate major production, material, equipment, or resource issues when required. Production Reporting Maintain accurate production records and status updates. Report production progress, output, delays, resource constraints, and operational issues. Monitor key production performance indicators and provide regular updates to management. General Responsibilities HR Proficiency: Ability to recruit, recognize and cultivate high performers and expose them in order to create a robust second line of management. Ability to recognize low performers and guide them to improve or release them. Ability to treat subordinates equally without any discrimination. Assessment criteria of subordinates is performance that leads to planned results. Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy. Responsibility: Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines. Able to anticipate problems and make the necessary proactive steps to prevent them Ability to take necessary and proper timely decisions. Delivery: Deliver the required results in timely manner with required quality and cost. Making a Tangible Difference: Must make a tangible difference to his area of operation. and exceed business expectations. Business Planning and Performance: Able to transform the corporate goals into business plans. Able to Plan, follow-up and execute those plans, whether they are annual or development plans. Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly. Provide periodic work progress reports. Responsible for monitoring and controlling budgets and expenses to achieve the optimum cost efficiency. Organizational Development: Develop the organizational structure according to the current requirements taking into consideration future and development plans. Ensure availability of job descriptions for all job roles and deployment. Business Process Improvements: Develop, coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible. Should be conversant and able to navigate through IT solutions especially those relevant to his job and business. Promote the automated systems and using them fully, to spread its culture. Quality: Quality is considered as alfanar’s prime competitive advantage as such, managers are expected to act accordingly. Adaptation: Adapt to new and alternative techniques, technologies, management structures, and business models. Health, Safety and Environment: Ensure a safe, secure, and legal work environment as per the standard regulations. Qualification Bachelor in Electrical Engineering or Any relevant field Experience 6 to 10 Years Skills Production Scheduling Production Equipment Production Management <br><br>Profile description:<br><br>Alfanar is a Saudi company with an international presence, primarily engaged in the manufacturing and trading of a wide variety of low, medium, and high voltage electrical products, in addition to its portfolio of conventional and renewable energy solutions, oil and gas, water treatment, infrastructure, technical services, and digital solutions. The hub of alfanar’s manufacturing operations is Medinet alfanar Alsinaiya, a 700,000 square-meter complex located in Riyadh. The complex houses an array of ultra-modern manufacturing facilities and laboratories equipped with state-of-the-art technologies and staffed with highly skilled professionals. alfanar derives its success from its commitment to providing the highest quality standards to its customers, and the continuous development of its human capital, who alfanar considers its most valuable asset. With this in mind, alfanar promotes a proactive work environment where its employees are always valued, nurtured, and empowered to fuel their pride in being part of alfanar. For more information about alfanar, please visit alfanar.com

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are hiring for the following position for ARAMCO:</p><p><br></p><p>Job Title: Instrumentation and Control Design Engineer</p><p><br></p><p>Work Location: <b>Khurais or Abqaiq</b> (choose preferred location only)</p><p>Saudi Nationals are preferred in this position.</p><p><br></p><p><b>Educational Qualifications:</b></p><ul><li>Bachelor of Science Degree in Electronic and Communication Engineering or Electrical Engineering or equivalent acceptable by User Organization.</li><li>Passing National Licensure or equivalent will be beneficial.·&nbsp;&nbsp;</li><li>Knowledgeable in electrical, <b>instrumentation and control design</b> calculation related software.</li><li>Shall be well verse with related International Engineering and Construction Codes and Standards including International Fire Code, National Electrical Code and National Fire Protection Association.</li><li>Minimum 2 years’ experience in design and engineering office as instrumentation and control design engineer.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Electrical, Instrumentation and Control design </p><p>Electrical, Instrumentation and Control design calculation related software</p></div>

Job Title: Service Manager Location: Saudi Arabia Department: International Service Reporting To: Head – International Service Experience: 10–12 Years Qualification: Engineering Degree / Diploma Budget: ~SAR 160,000 per annum<br>Travel Requirement Willingness to travel up to 50% within Saudi Arabia<br>Required Skills Strong understanding of engineering products, service operations, and field service KPIsProven experience managing customer escalations and dealer/service networks Strong analytical skills with hands-on experience in RCA, PIR, and service reporting Excellent communication and cross-functional coordination skills Strong leadership and execution-oriented mindset<br>Role Overview We are seeking an experienced Service Manager to lead customer service and technical service operations across Saudi Arabia. The ideal candidate will be responsible for driving service performance, achieving key service KPIs, managing escalations, and ensuring a consistent, high-quality customer experience across dealer and service partner networks.<br>Key Responsibilities Service Operations & Execution Manage day-to-day customer service and technical service operations across assigned regions. Ensure achievement of key service KPIs including Response Time, TTR, FTR, Repeat Complaints, and Customer Satisfaction. Drive consistency in service processes, escalation management, and reporting. Customer Experience & Escalation Management Act as the senior escalation point for complex customer and technical service issues. Build and maintain strong relationships with key customers, dealers, and channel partners. Drive resolution of recurring issues through Root Cause Analysis (RCA), Post-Incident Reviews (PIR), and corrective action planning. Dealer & Service Partner Management Monitor dealer/service partner performance, workforce deployment, and service capability. Ensure compliance with service standards, quality expectations, and response timelines. Support capability building through training, audits, and performance reviews. Technical & Cross-Functional Coordination Collaborate with engineering, quality, supply chain, and OEM teams to resolve technical issues. Support warranty management, failure analysis, and service documentation. Provide field insights to improve products, processes, and service efficiency. Team Leadership & Development Lead and mentor service engineers and regional service teams. Drive productivity, discipline, and customer-focused behavior. Support implementation of service improvement initiatives and operational excellence programs.

Role Description The Training Director is responsible for leading and managing the training programs within the Academy. This involves developing and overseeing the training curriculum, managing Training Provider Partners, ensuring compliance with training accreditation and certification standards, and fostering partnerships with training sponsors. The Training Director plays a crucial role in enhancing the quality of training the Academy provides, supporting trainee success, and maintaining the Academy’s reputation for excellence in technical and vocational training.<br>Role Accountabilities<br>Leadership Partner with the Academy leadership to establish, develop and implement the Academy’s vision, mission, and values. Partner with the Academy leadership to accomplish short and long-term strategic and operational goals. Partner with Academy leadership to design and deploy comprehensive KPI Framework that drives excellence across Training Operations. Communicate with the Academy leadership on any Training Operations performance and developments effectively and in a timely manner. Empower Training Operations team with leadership and resources they require to successfully complete objectives. Support and represent Academy leadership with partners and stakeholders. Support and represent Academy leadership with regulators, such as TVTC, Colleges of Excellence, HRDF, and ETEC. Support and represent Academy leadership with Board and Board Committees meetings and reviews. Drive diversity, equality, and inclusion agenda in Training Operations by creating a learning environment that is SEND friendly and embraces diversity, ensuring the availability of necessary resources for all Trainee to succeed, and inclusion by ensuring that everyone feels valued and engaged. Drive sustainability agenda across Training Operations, working closely with Academy departments on sustainability interventions.<br>Business Planning Develop and oversee the implementation of annual training operations activities, including academic activities such as admission and graduation cycles. Develop and control all operational budgets to ensure that the Academy has all the resources required to meet its objectives within the agreed financial timescale. Oversee the preparation and presentation of financial/budget reporting to the CEO in a timely manner.<br>Training Planning and Execution Partner with Business Development and Academic Partner, to develop and mature training needs from Training Sponsors. Design and develop work-ready and immersive curricula based on the learning objectives of Training Sponsors. Oversee readiness of Academy for all training intakes, including working closely with HR, Facilities Management, HSE, IT, and Training Affairs on operational plans for intake admission readiness. Oversee readiness of Academy for all training intakes, including working closely with Training Provider Partner(s), Curriculum Design & Development, and Training Management teams on educational readiness – such as ensuring the availability of educational kits and equipment. Continuously evaluate and improve the intake admission activities with a view to improve the candidate experience. Oversee academic personnel appointments, developments, and/or removal in the Training Provider Partner(s) organization, such as training manager(s), STEM teachers, IT teachers, Chemistry teachers, Physics teacher, and other academic support staff (e.g., trainee counselors) according to established minimum qualifications matrix.<br>Training Governance Establish and implement Training Operations suite of policies, procedures, and processes relating to trainee experience and voice; and curriculum and courseware. Establish and implement training quality suite of policies, procedures, and processes relating to accreditations and certifications. Oversee the performance and compliance of Training Provider Partner(s) with contractual obligations, service level agreements, and key performance indicators. Consult with Training Provider Partner(s) on any operational and academic non-compliances and apply penalties as deemed appropriate.<br>Training Compliance and Excellence Ensure Training Operations are compliant with established policies and procedures, and facilitate any planned or spot assurance activities such as quality reviews and/or internal audit. Ensure Training Operations are compliant with regulatory requirements to maintain academic accreditations and certifications (e.g., ETEC), and facilitate any assurance activities. Lead all activities to qualify the Academy as approved supplier with current and prospective Training Sponsors.<br>Training Technologies Leverage technology in training, overseeing all activities to support the use of Enterprise Resource Planning systems (e.g., blackboard; learner management systems; campus solutions) to ensure the Academy training operations are automated and seamless. Continuously review the Academy Enterprise Resource Planning systems with a view to enhance the Training Sponsors and Trainee Experiences.<br>Customer Experience & Satisfaction Oversee the design, development, and implementation of a customer experience strategy that takes into consideration Training Sponsors experience and Trainee experience. Ensure the Academy training facilities are inclusive and intergenerational.<br>Qualifications Bachelor’s degree (or higher) in Engineering, or any relevant STEM field.10 or more years of progressive experience in technical and vocational training, 5 of which in executive positions.knowledge of local and international TVET practices, regulations, and technical and vocation accreditations and certifications. Experience in international companies is a plus, preferably in defense and/or technical and vocational training settings. Certifications in KPIs, Project Management, Business Continuity, and/or Instructional Design is preferable.