Jobs In Al Mankhool

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About PULSE (MENA) PULSE (MENA) is a forward-thinking organization dedicated to delivering operational excellence and supporting innovation across the Middle East and North Africa. We value collaboration, efficiency, integrity, and continuous learning. Our remote-first culture empowers team members to contribute meaningfully while developing professionally in a supportive and inclusive environment. We are looking for a motivated, detail-oriented, and organized Entry-Level Administrative Professional to join our Operations team. This role is ideal for someone beginning their administrative career who enjoys organizing information, supporting teams, solving day-to-day operational challenges, and ensuring smooth business operations. Position Overview As an Entry-Level Administrative Professional, you will provide essential administrative and operational support to various departments across the organization. You will coordinate schedules, manage documentation, assist with internal communications, organize meetings, maintain accurate records, and help improve administrative processes. This position requires excellent organizational skills, strong written and verbal communication, attention to detail, and the ability to work independently in a fully remote environment. Key Responsibilities Administrative Support Provide day-to-day administrative assistance to managers and cross-functional teams. Prepare, edit, format, and organize business documents, reports, presentations, and spreadsheets. Maintain accurate digital filing systems and document repositories. Organize and archive company records while ensuring confidentiality. Monitor shared inboxes and distribute requests to appropriate team members. Assist with data entry and record maintenance across multiple internal systems. Operations Support Coordinate internal workflows and administrative processes. Assist with tracking operational tasks and project milestones. Help prepare operational reports using company templates. Monitor task completion and follow up on outstanding action items. Support onboarding activities for new employees. Assist in maintaining standard operating procedures (SOPs) and internal documentation. Calendar &amp; Meeting Coordination Schedule meetings across multiple time zones. Send meeting invitations and reminders. Prepare agendas and meeting materials. Record meeting notes and distribute action items. Coordinate virtual events and internal team sessions. Communication Support Draft professional emails and internal announcements. Coordinate communication between departments. Respond to routine inquiries professionally and promptly. Support internal knowledge-sharing initiatives. Office &amp; Administrative Coordination Maintain digital office systems and shared resources. Track administrative supplies and software subscriptions where applicable. Assist with vendor documentation and administrative records. Support travel planning and expense documentation when required. Ensure administrative processes remain organized and efficient. Data &amp; Reporting Update internal databases and spreadsheets. Compile weekly and monthly administrative reports. Perform quality checks on records for accuracy and completeness. Generate routine reports for management. Process Improvement Identify opportunities to improve administrative workflows. Recommend efficiencies in documentation and communication. Participate in projects aimed at improving operational effectiveness. Assist in implementing new administrative tools and procedures. Technical Skills Candidates should have experience or familiarity with: Microsoft Office (Word, Excel, PowerPoint, Outlook) Google Workspace (Docs, Sheets, Slides, Drive, Calendar) Video conferencing platforms (Zoom, Microsoft Teams, Google Meet) Collaboration tools (Slack or similar) Task management platforms (Asana, Trello, ClickUp, or Monday.com) Cloud document management systems Core Competencies Organization and planning Time management Communication Professionalism Confidentiality Problem-solving Adaptability Collaboration Initiative Accountability Attention to detail Customer service mindset What Success Looks Like Successful candidates will: Maintain organized and accurate administrative records. Communicate professionally with internal stakeholders. Support smooth daily operations with minimal supervision. Meet deadlines consistently. Demonstrate reliability and strong organizational skills. Contribute ideas that improve administrative efficiency. Build positive working relationships across departments. What We Offer Competitive salary. Fully remote work environment. Flexible working arrangements. Paid time off and company holidays. Professional development and training opportunities. Career growth within operations and administration. Collaborative, supportive, and inclusive team culture. Exposure to regional and international projects. Performance-based recognition and advancement opportunities. Equal Opportunity Employer PULSE (MENA) is committed to creating a diverse and inclusive workplace. We are dedicated to providing equal employment opportunities and fostering a respectful and collaborative work environment. How to Apply Interested candidates should submit their Updated CV or r sum .</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma required; Associate's or Bachelor's degree in Business Administration, Management, Communications, or a related field is preferred.</li><li>0 - 2 years of administrative, office support, customer service, internship, or similar experience.</li><li>Strong organizational and multitasking abilities.</li><li>Excellent written and verbal communication skills in English.</li><li>High attention to detail and accuracy.</li><li>Ability to manage priorities and meet deadlines.</li><li>Comfortable working independently in a remote environment.</li><li>Professional attitude with strong interpersonal skills.</li><li>Willingness to learn new systems and administrative processes.</li><li>Preferred Qualifications: Previous internship or administrative support experience. Experience working remotely or in a virtual team. Familiarity with project coordination. Knowledge of business communication standards. Arabic language proficiency is a plus.</li></ul><p></p></section>

Job Purpose<br>To lead the Materials Management function across procurement, material planning, inventory control, and warehouse operations, ensuring the timely and cost-effective availability of raw materials, production consumables, spare parts, and operational supplies required for uninterrupted steel manufacturing operations.<br>The role is responsible for optimizing procurement costs, inventory levels, supplier performance, warehouse efficiency, and working capital while maintaining full compliance with approved policies, technical specifications, quality requirements, and applicable Saudi regulations.<br>Key Responsibilities<br>Develop and implement the Materials Management strategy in alignment with the company’s production plans and business objectives. Lead Procurement, Warehousing, Inventory Control, and Materials Planning activities. Ensure the continuous availability of raw materials, production consumables, maintenance spare parts, safety stock, and critical operational supplies. Coordinate with Production, Maintenance, Engineering, Quality, Finance, and Planning teams to forecast material requirements and prevent production interruptions. Manage local and international sourcing, supplier qualification, tendering, commercial evaluation, negotiations, and purchase-order execution. Negotiate competitive contracts and long-term supply agreements while maintaining required quality, delivery, and commercial standards. Establish material requirement planning, reorder levels, safety-stock parameters, and critical-spares classifications. Optimize inventory levels and working capital while reducing shortages, excess inventory, slow-moving items, and obsolete stock. Ensure warehouse efficiency, proper material handling, preservation, storage conditions, stock accuracy, and compliance with health and safety requirements. Implement regular cycle counts and physical inventory audits and investigate stock variances. Monitor supplier quality, delivery performance, lead times, commercial compliance, and supply-chain risks. Develop alternative suppliers and contingency plans for critical materials and spare parts. Ensure all purchased materials meet approved technical specifications and quality standards in coordination with the relevant departments. Prepare and manage the annual procurement and materials budget. Strengthen internal controls, approval authorities, segregation of duties, and procurement governance. Drive the effective use of ERP and material management systems, preferably SAP, including MRP, purchasing, inventory, and warehouse modules. Develop departmental KPIs and submit regular performance and risk reports to the Chief Executive Officer. Lead, coach, and develop the Materials Management team and promote accountability, efficiency, and continuous improvement.<br>Key Accountabilities Continuity of material supply to production and maintenance. Procurement cost optimization and budget compliance. Inventory accuracy and stock availability. Reduction of excess, obsolete, and slow-moving inventory. Efficient management of critical spare parts. Supplier performance and supply-risk management. Warehouse productivity, safety, and material preservation. Compliance with procurement policies and approval authorities. Optimization of inventory-related working capital.<br>Qualifications Bachelor’s degree in Supply Chain Management, Industrial Engineering, Mechanical Engineering, Business Administration, or a related field. A master’s degree is preferred. Professional certification such as CIPS, CPSM, CSCP, or equivalent is an advantage.<br>Experience<br>Minimum of 12–15 years of progressive experience in materials management, industrial procurement, warehouses, or supply-chain operations. At least 5 years in a senior managerial or leadership position. Strong experience within steel, metals, heavy manufacturing, mining, cement, petrochemicals, or a comparable process-manufacturing environment. Demonstrated experience in managing industrial materials, maintenance spare parts, critical supplies, and large-scale warehouses. Experience in local and international sourcing and contract negotiation. Previous experience working in Saudi Arabia or the GCC is preferred.<br>Technical Competencies Industrial Procurement and Strategic Sourcing Materials Requirement Planning — MRPWarehouse and Inventory Management Maintenance, Repair and Operations Materials — MROCritical Spare-Parts Management Supplier Qualification and Performance Management Contract and Commercial Negotiation Cost Reduction and Value Analysis Inventory and Working-Capital Optimization Procurement Governance and Internal Controls Supply-Chain Risk Management ERP and SAP Materials Management Budgeting, Reporting, and KPI Management Leadership Competencies Strategic and Commercial Thinking Strong Decision-Making Leadership and Team Development Negotiation and Influencing Cross-Functional Collaboration Problem-Solving and Risk Management Integrity and Accountability Operational Excellence Results Orientation<br>Key Performance Indicators<br>Material Availability Rate Production Downtime Caused by Material Shortages Supplier On-Time Delivery Procurement Cost Savings and Cost Avoidance Inventory Accuracy Inventory Turnover Stock-Out Rate Critical Spare-Parts Availability Slow-Moving and Obsolete Inventory Value Purchase Requisition-to-Order Cycle Time Warehouse Productivity and Utilization Supplier Quality and Rejection Rate Procurement Budget Compliance Working-Capital Improvement Working Conditions The position is based full-time at the manufacturing plant in Yanbu Industrial City Regular presence within production, warehouse, maintenance, and material-receiving areas is required. The role may require travel for supplier visits, inspections, negotiations, and qualification activities.

<p><b>Responsibilities</b></p><ul><li>Develop and implement strategies to enhance the student experience across all touchpoints.</li><li>Conduct research and analyze student feedback to identify areas for improvement.</li><li>Design and map student journeys to understand and address pain points.</li><li>Develop and manage satisfaction measurement programs (e.g., NPS, CSAT).</li><li>Collaborate with various departments to ensure a seamless and positive student experience.</li><li>Create and implement service improvement initiatives based on student feedback.</li><li>Manage and maintain CX and survey platforms.</li><li>Utilize CRM systems for student engagement and support.</li><li>Assist in the utilization of Learning Management Systems and Student Information Systems.</li><li>Prepare reports and presentations on student experience metrics and insights.</li><li>Champion a student-centric approach throughout the organization.</li><li>Manage multiple projects and priorities in a fast-paced environment.</li></ul><p></p><p><strong>Desired Candidate Profile</strong></p><b>Requirements</b><ul><li>Bachelor's degree in Psychology, Marketing, Business Administration, Customer Experience, Hospitality Management, or a related field.</li><li>Professional certifications in Customer Experience, Service Design, Design Thinking, or Customer Journey Management are an advantage.</li><li><b>Experience</b> 3–5 years of relevant experience in Customer Experience (CX), Student Experience, Student Services, Customer Insights, Service Quality, or Hospitality.</li><li>Experience in higher education, healthcare, or another complex service-oriented environment is preferred.</li><li>Demonstrated experience with customer/student journey mapping, feedback analysis, satisfaction measurement, or service improvement initiatives is highly desirable.</li></ul><b>Technical Skills</b><ul><li>Familiarity with CX and survey platforms such as Qualtrics, Medallia, or equivalent.</li><li>Experience with CRM systems, preferably Odoo.</li><li>Familiarity with Learning Management Systems such as Blackboard and Student Information Systems (SIS) is an advantage.</li><li>Strong analytical skills with the ability to translate quantitative and qualitative feedback into actionable insights.</li><li>Experience with data visualization, dashboards, survey analytics, or sentiment analysis tools is preferred.</li></ul><b>Skills &amp; Competencies</b><ul><li>Strong customer/student-centric mindset with the ability to understand experiences from the student’s perspective.</li><li>Excellent analytical and problem-solving abilities.</li><li>Strong understanding of customer journey mapping, Voice of Customer/Student, NPS, CSAT, and closed-loop feedback principles.</li><li>Ability to transform student feedback into practical recommendations and measurable improvements.</li><li>Strong project coordination and follow-up skills.</li><li>Excellent communication, presentation, and stakeholder management abilities.</li><li>Strong cross-functional collaboration and influencing skills, with the ability to work effectively with Academic, IT, Student Affairs, Finance, Facilities, and Marketing teams.</li><li>High emotional intelligence and sensitivity when handling student concerns and feedback.</li><li>Ability to manage multiple initiatives and priorities in a fast-paced environment.</li><li>Professional fluency in Arabic and English.</li></ul>

Maintenance Planning & Execution: Develop and implement preventive and corrective maintenance programs for all electrical systems, including generators, transformers, switchgear, UPS, motors and other ancillary systems Schedule and execute electrical maintenance activities, ensuring minimal disruption to plant operations Ensures necessary tooling Ensures necessary Third Party Certification Team Leadership: Lead, mentor, and supervise a team of electrical maintenance engineers and technicians, fostering a culture of teamwork, safety, and continuous development Evaluate team performance and provide training opportunities to enhance skills and knowledge Technical Support: Provide technical leadership for troubleshooting and resolution of electrical issues, ensuring best practices in maintenance and repair work Conduct root cause analysis (RCA) for electrical failures and develop strategies to mitigate reoccurrence Project Management: Plan and oversee electrical maintenance projects and upgrades, ensuring alignment with operational requirements and compliance with safety regulations Collaborate with cross-functional teams (including mechanical, operations, and engineering) to facilitate coordinated maintenance efforts with minimal disruption Budget and Resource Management: Assist the Maintenance Manager in the development of the annual maintenance budget for electrical systems and manage resources effectively Monitor expenditures and identify cost-saving opportunities without compromising safety or reliability<br><br>6 . Procurement & Storage<br><br> Ensures adequate inventories of spares and consumables and ensure timely procurement for the efficient operation To prepare purchase requisitions for spare parts and consumables<br><br>To perform technical evaluation of quotations received from purchase department and recommend appropriate choice.<br><br>7 . Compliance and Safety:<br><br> Ensure all electrical maintenance activities comply with industry standards, environmental regulations, and company policies Conduct periodic safety audits, training, and risk assessments to maintain a safe working environment Ensure compliance of Corporate and site specific procedures and Work Instructions Documentation and Reporting: Maintain detailed records of maintenance activities, inspections, parts inventory, and performance metrics Prepare reports outlining maintenance schedules, completed work, and any issues for management review KPIs development, implementation and tracking, Continuous Improvement: Identify and implement best practices and innovative solutions to enhance electrical maintenance processes Stay updated on industry trends, technologies, and advancements to improve plant reliability and efficiency Pre-PCOD role support the Owner during the design review phase and during installation, commissioning, testing, and trial operation period O & M manuals and Initial Spare Parts list Review and finalization Development of Master Equipment List Development and implementation of CMMS Spares and maintenance strategy identification based on Criticality study of equipments Prepare site specific maintenance procedures and Work Instructions Ensure Maintenance team authorization as Permit Receivers Ensure timely placement of sub contracts ensure readiness for the operational period, by ensuring that all staff are trained and that all the systems and process required for O&M operations are ready ensure that the plant is fit for purpose to be taken-over and the plant is designed, built, commissioned and tested as per the EPC Contract and other Project Agreements<br><br>Requirements<br><br> Education: Bachelor's degree in Electrical Engineering or a related field Experience: Minimum of 10 years of relevant experience in electrical maintenance within power generation, preferably in combined cycle power plants Leadership Skills: Strong leadership and team management skills with the ability to motivate and guide a diverse team Technical Proficiency: In-depth knowledge of electrical systems, including power distribution, and protection devices Software Skills: Familiarity with maintenance management software (CMMS) and Microsoft Office Suite<br><br>People Management <br><br>Supervise the activities and work of the team members to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems. <br><br>Maintenance Management<br><br>Monitor the Electrical preventive and corrective maintenance and overhauling work activities to ensure continuity and reliability of plant electrical equipment. Manage the timely response to all emergency breakdowns and provide prompt corrective action to ensure plant availability, thereby minimising downtime and possibility of liquidity damages. Develop and promote a condition based preventive maintenance culture on day to day basis by conducting troubleshooting and root cause analyses, finding solutions to reduce reactive maintenance.

<div dir="rtl"><h3 >نبذة عن الدور</h3> <p >تعلن شركة مزايا الهرم عن حاجتها لتوظيف <strong >أخصائي عمليات موارد بشرية</strong> للانضمام إلى فريقها في مدينة الباحة. يتولى شاغل هذا الدور مسؤولية تنفيذ ومراقبة الإجراءات والأنظمة المتعلقة بدوام الموظفين وإجازاتهم، بالإضافة إلى تحديث بياناتهم وتقديم الدعم اللازم لهم. يتطلب الدور خبرة تتراوح بين <strong >سنتين إلى خمس سنوات</strong> في مجال ذي صلة، وهو متاح بنظام <strong >الدوام الكامل</strong>.</p> <h3 >المهام والمسؤوليات الرئيسية</h3> <ul > <li >تنفيذ الإجراءات والأنظمة والنماذج الخاصة بمراقبة دوام موظفي الفروع وإجازاتهم بمختلف أنواعها، وتعديل النماذج حسب الحاجة.</li> <li >تطبيق نظام مراقبة الحضور والتأكد من التزام الموظفين بأوقات الدوام الرسمي.</li> <li >الإشراف على تطبيق سياسات وإجراءات الإجازات السنوية والمرضية والطارئة وغيرها من الإجازات المعتمدة.</li> <li >تطبيق إجراءات الترقيات والإعارة وانتهاء الخدمة، وتسجيل كافة وقوعات الموظفين وفقاً للأنظمة والإجراءات المعتمدة.</li> <li >التعامل مع شكاوى وملاحظات وطلبات واستفسارات الموظفين بمهنية عالية، ورفع المشاكل إلى مدير الإدارة عند الضرورة.</li> <li >تحديث المعلومات المتعلقة بالموظفين وتوثيقها، بما في ذلك الترقيات والدورات التدريبية والأمور المتعلقة بالرواتب والامتيازات، وتزويد فريق خدمات الموظفين بها.</li> <li >إعداد الوثائق والتقارير المتخصصة في مجال عمليات الموارد البشرية، وتقديم التوصيات والحلول المناسبة.</li> <li >عرض وتوضيح وحفظ التقارير والوثائق في قاعدة البيانات الخاصة بها وفقاً للسياسات والإجراءات المعتمدة.</li> </ul> <h3 >إدارة الحضور والإجازات</h3> <p >يضطلع أخصائي عمليات الموارد البشرية بدور محوري في ضمان الالتزام بسياسات الحضور والانصراف والإجازات. يشمل ذلك مراقبة دوام الموظفين في الفروع، وتطبيق جميع أنواع الإجازات المحددة في سياسة الشركة، مع الحرص على تحديث النماذج والإجراءات بشكل مستمر لضمان الفاعلية والدقة.</p> <h3 >دعم الموظفين وتطوير البيانات</h3> <p >يتولى الدور مسؤولية التعامل المباشر مع استفسارات وشكاوى الموظفين، وتقديم الدعم اللازم لهم بطريقة مهنية. كما يشمل ذلك تحديث وتوثيق كافة بيانات الموظفين المتعلقة بالترقيات، التدريب، الرواتب، والامتيازات، لضمان دقة السجلات وتوفر المعلومات لفريق خدمات الموظفين.</p> <h3 >إعداد التقارير والتوثيق</h3> <p >يُعد هذا الدور مسؤولاً عن إعداد التقارير والوثائق المتخصصة في مجال عمليات الموارد البشرية. يتضمن ذلك تحليل البيانات، وتقديم التوصيات والحلول المناسبة، بالإضافة إلى عرض هذه التقارير وحفظها بشكل منظم في قواعد البيانات المخصصة، بما يتماشى مع السياسات والإجراءات المعتمدة.</p> <h3 >المؤهلات والخبرات المطلوبة</h3> <ul > <li >خبرة عملية تتراوح بين <strong >سنتين إلى خمس سنوات</strong> في مجال عمليات الموارد البشرية أو دور مماثل.</li> <li >معرفة قوية بأنظمة وإجراءات الموارد البشرية، خاصة فيما يتعلق بإدارة الدوام والإجازات.</li> <li >مهارات ممتازة في التعامل مع الموظفين وحل المشكلات بمهنية.</li> <li >القدرة على إعداد التقارير والوثائق بدقة عالية.</li> <li >مهارات تنظيمية وإدارة وقت ممتازة.</li> </ul></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Leverage your abilities and join the dynamic team of a leading company specializing in Hospitality and Hotel Management located in Makkah. The Internal Audit Manager will Participate in developing the organization s key internal audit objectives and prepare audit plans aimed at verifying the efficiency and appropriateness of financial procedures, as well as employees compliance with applicable laws, regulations, instructions, and internal policies. Location: Makkah, Saudi Arabia Key Accountabilities Develop annual and periodic internal audit plans aligned with the organization s strategic objectives. Set performance objectives for the internal audit team and monitor their progress. Evaluate team performance and provide coaching, feedback, and support. Conduct periodic audits to assess compliance with laws, regulations, policies, and procedures. Review operational and financial activities to verify their accuracy, integrity, and effectiveness. Identify control weaknesses, operational gaps, and areas of non-compliance. Recommend corrective actions and practical solutions to address audit findings. Review financial reports, supporting documents, accounting records, final accounts, contracts, and agreements. Verify the accuracy, validity, and regulatory compliance of financial transactions and documentation. Assess the effectiveness of internal controls and risk-management practices. Develop audit frameworks, methodologies, performance indicators, and measurement tools. Prepare internal audit reports and present key findings and recommendations to senior management. Maintain accurate and organized audit records, reports, and supporting documentation. Build effective relationships with external auditors. Provide external auditors with the required information, reports, and documentation. Review external audit findings and present them to senior management. Follow up on the implementation of agreed corrective actions and audit recommendations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Knowledge, Skills, and Experience We Are Looking For:</b></p><p>Bachelor s degree in Accounting, Finance, Financial Management, Auditing, Business Administration, or a related discipline. A master s degree in Finance, Accounting, Business Administration, Risk Management, or a related field is preferred. Professional certification such as CIA, CPA, CMA, ACCA, CISA, or SOCPA is highly desirable. Minimum of 10 years of progressive experience in internal audit, financial audit, risk management, compliance, or internal controls. At least 3 5 years of experience in a managerial or audit leadership position. Proven experience in developing and executing annual risk-based internal audit plans. Strong experience in reviewing financial statements, accounting records, contracts, operational processes, and regulatory compliance. Demonstrated knowledge of internal controls, enterprise risk management, fraud prevention, and corporate governance. Solid understanding of IFRS, auditing standards, and applicable financial regulations.</p><p></p></section>

Job Purpose Collaborate with Sales team to produce technical, architectural, and engineering deliverables that lead to generate profitable sales. Serve customers by identifying their needs and engineer adaptations of products, equipment and services that ensure high customer satisfaction levels. Measures of success include new customer acquisition rates, renewal rates, up-selling, cross-selling and contribution to overall sales team<br>Policies & Procedures Recommend improvements to departmental policy and support in the implementation of procedures and controls Ensure proper implementation and control of group policies and procedures Sales Operations Participate in the entire sales process – initial discovery, project review, design submission, component installation Collaborate with the Local Operations Teams to obtain contractor quotes in support of sales opportunities Provide alternative solutions as required to meet unique end user component / installation criteria Develop sales and marketing strategies for key vertical market segments Interface with internal departments to ensure accuracy and timeliness of solution delivery to individual end users Develop and implement product and application training programs for Sales team Support Sales Executives with solution selling into prospective account base Partner with Sales Executives to plan, prepare and execute strategic deals in complex sales cycles Model the financial business case associated with each sales opportunity Create and deliver powerful presentations and demos that clearly communicate the uniqueness of the value proposition Manage all technical aspects of RFP / RFI responses Collect and document competitive intelligence Quotation to Order and Collection Management Maintain the supplier database of contact person for securing quotation and mapping of product to supplier for immediate decision making on RFQ received for evaluation Evaluate customer requirement from customer Bid package or RFQ, in coordination with KAM. Identify commercial documents needed in RFQ (Bid bond etc.) and other hidden cost factors in project/RFQ for discussion with stakeholders Work out BID packages and communicate with customers and vendors to close technical queries before and after BID. Prepare LOA for approval, quotation (Technical & Commercial) with all necessary supporting documents helpful for user to review and evaluate the quotation. Lead preparation of responses to buyer / user technical queries during BID evaluation process unless it is technically accepted. Propose most suitable product to from AQESA stocks and participate in pricing from vendor price lists, web shops or portals directly Collaborate with other AQESA teams (Commercial, sales and finance etc.) for their inputs (payment terms, invoicing etc.) or documents (if acceptable) for readiness before BCD. Review of customer orders to ascertain the accuracy of BOM, the part numbers, scope of supplies/works, payment terms as well as other terms and conditions. Assist in preparation and submission of final dossiers (user Manual, drawings, Test Certificates etc.) to get acceptance of delivered materials/ services and help customer to close the orders for processing AQESA payments Assist in preparation of technical submittals including final dossiers as per customer standards. Procure to Pay Float RFQs’ and hold discussion with suppliers for technical clarification with commercial terms and conditions. Procure materials / services needed from vendors, plan execution of customer orders, monitors the progress of AQESA POs with vendors. Finalize vendor POs and ensure that the acknowledgments are available. Prepare item code in the system, set terms of delivery and input the PO for end-to-end approval from all stakeholders. Ensure coordination with suppliers for timely delivery and terms and conditions are in-line with agreed commercial terms. Liaise with finance to meet pay advance payments and/or issue bank guarantees or LCsLiaise with logistics team to provide shipping status report for all standard purchase orders Delivery Management Lead the coordination for fabrication / manufacturing, transportation, and clearance of shipment (if importing), receiving of ordered materials in EVOSTEL warehouse, creating the delivery documents, transportation of materials to customer facility and delivery of invoice. Issue delivery notes, arrange delivery of materials and obtain customer receipts and acceptance in coordination with the logistics, accounts, and warehouse function Techno-Commercial Knowledge Provide detailed technical consultations to clients for services such as power system retrofitting, protection system engineering, and switchgear modernization. Lead the design and execution of proposals for complex projects involving power distribution panels, motor control centers, and LV/MV equipment testing. Conduct site inspections to evaluate customer systems, including transformer diagnostics (TTR, winding resistance, and oil sample tests). Drive sales by presenting technical insights into advanced services, such as secondary current injection testing, HiPot services, and parameter settings for protection relays. Collaborate with technology partners to bring state-of-the-art solutions, like LED lighting surveys and obsolete equipment replacements, to Evostel’s clients Master Data and Data Entry Accuracy Ensure data accuracy of item code, pricing, delivery date from customer and supplier.<br>Requirements- Bachelor's degree in Engineering or Management- Sales certifications from manufacturers of Evostel portfolio of products and services- Minimum 6- 8 years of relevant engineering experience. - Knowledge of Saudi Arabia Market, Sales , Marketing and Business Development

<p><strong>Agency and Stakeholder Collaboration:</strong></p><ul><li><p>Manage relationships and collaborate with creative/media agencies and other third-party stakeholders</p></li></ul><p>involved in marketing initiatives.</p><ul><li><p>Work closely with external partners to coordinate marketing activities and ensure brand alignment.</p></li></ul><p><strong>Market Research and Strategy:</strong></p><ul><li><p>Conduct market research to understand industry trends, competitor activities, and customer preferences</p></li></ul><p>within the HORECA market.</p><ul><li><p>Develop and implement marketing strategies to effectively position the brand in the HORECA market.</p></li><li><p>Identify market opportunities and provide strategic recommendations based on research findings.</p></li></ul><p><strong>Campaign and Event Management:</strong></p><ul><li><p>Plan and execute integrated marketing campaigns, promotions, and events targeting HORECA customers.</p></li><li><p>Plan and coordinate HORECA-focused events, trade shows, and sponsorships to promote brand visibility.</p></li><li><p>Manage the end-to-end execution of marketing campaigns, ensuring timely delivery and effectiveness.</p></li></ul><p><strong>Content and Creative Development:</strong></p><ul><li><p>Collaborate with creative teams to produce compelling print and digital marketing materials.</p></li><li><p>Ensure consistent brand messaging and visual identity application across all marketing channels.</p></li><li><p>Oversee the production of high-quality content, including copywriting, graphic design, and multimedia.</p></li></ul><p><strong>Digital Marketing and Engagement:</strong></p><ul><li><p>Oversee digital marketing initiatives including social media, email marketing, and online advertising to engage</p></li></ul><p>HORECA audiences.</p><ul><li><p>Utilize SEO, SEM, and other digital marketing strategies to enhance online presence and drive traffic.</p></li></ul><p><strong>Partnership Development:</strong></p><ul><li><p>Identify and establish partnerships with key HORECA players to enhance brand visibility and drive mutually</p></li></ul><p>beneficial initiatives.</p><ul><li><p>Negotiate and manage partnership agreements to maximize brand exposure and marketing opportunities.</p></li></ul><p><strong>Performance Analysis and Reporting:</strong></p><ul><li><p>Analyze marketing metrics and KPIs to measure campaign effectiveness and inform future strategies.</p></li><li><p>Prepare regular performance reports and insights for leadership, highlighting successes and areas for</p></li></ul><p>improvement.</p><p><strong>Budget Management:</strong></p><ul><li><p>Develop and manage marketing budgets for HORECA initiatives, ensuring optimal resource allocation.</p></li><li><p>Monitor expenses and ensure marketing activities are cost-effective and within budget.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications and Experience:</strong></p><p>‒ Bachelor's degree in Marketing, Business, or a related field.</p><p> ‒ Minimum 5-7 years of experience in marketing roles, with at least 2-3 years in a managerial position, ideally within the HORECA industry. </p><p><strong>Job Specific Skills: </strong></p><p>‒ Proficiency in marketing software and tools, including CRM, analytics platforms, and digital marketing tools. </p><p>‒ Strong understanding of marketing principles, campaign management, and brand development.</p><p> ‒ Experience with data analysis, market research, and performance metrics. </p><p><strong>Competencies: </strong></p><p>‒ Excellent leadership and team management skills.</p><p>‒ Strong analytical and problem-solving abilities.</p><p>‒ Creative thinking and the ability to generate innovative marketing ideas. </p><p>‒ Excellent communication and interpersonal skills. </p><p>‒ Strong organizational and project management skills.</p><p>‒ Ability to work collaboratively in a team environment.</p><p>‒ Attention to detail and commitment to quality. </p><p>‒ Ability to manage multiple projects and meet deadlines.</p>

<p><b>Requirements</b></p> <ul> <li>Bachelor’s degree in Marketing, Business Administration, Communications, or a related field.</li> <li>5–7 years of relevant experience in marketing operations, digital marketing, campaign management, or marketing project management.</li> <li>Proven experience coordinating or managing multidisciplinary creative, content, digital, or technical teams.</li> <li>Experience working in a multi-branch or fast-paced organization is highly preferred.</li> </ul> <p>Technical Requirements</p> <ul> <li>Professional experience with CRM, marketing automation, and project/workflow management platforms.</li> <li>Experience with Odoo CRM and GoHighLevel is highly preferred.</li> <li>Good understanding of digital marketing operations, paid media workflows, lead generation, and performance tracking.</li> <li>Familiarity with digital analytics and campaign tracking tools.</li> <li>Familiarity with AI-powered content and marketing tools is an advantage.</li> </ul> <p>Skills &amp; Competencies</p> <ul> <li>Strong marketing operations and project management capabilities.</li> <li>Excellent ability to prioritize and coordinate multiple campaigns, stakeholders, and deadlines simultaneously.</li> <li>Strong leadership and team coordination skills.</li> <li>Excellent problem-solving skills with the ability to quickly identify and resolve creative, operational, or technical bottlenecks.</li> <li>Strong quality-control mindset and attention to detail.</li> <li>Good understanding of the Saudi market, audience behavior, and cultural considerations in marketing communications.</li> <li>Data-driven mindset with the ability to translate performance insights into operational actions.</li> <li>Strong stakeholder management and cross-functional collaboration skills.</li> <li>Ability to perform effectively in a fast-paced, deadline-driven environment.</li> <li>Professional fluency in Arabic and English.</li> </ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor’s degree in Marketing, Business Administration, Communications, or a related field.</li><li>5–7 years of relevant experience in marketing operations, digital marketing, campaign management, or marketing project management.</li><li>Proven experience coordinating or managing multidisciplinary creative, content, digital, or technical teams.</li><li>Experience working in a multi-branch or fast-paced organization is highly preferred.</li><li>Professional experience with CRM, marketing automation, and project/workflow management platforms.</li><li>Experience with Odoo CRM and GoHighLevel is highly preferred.</li><li>Good understanding of digital marketing operations, paid media workflows, lead generation, and performance tracking.</li><li>Familiarity with digital analytics and campaign tracking tools.</li><li>Familiarity with AI-powered content and marketing tools is an advantage.</li><li>Strong marketing operations and project management capabilities.</li><li>Excellent ability to prioritize and coordinate multiple campaigns, stakeholders, and deadlines simultaneously.</li><li>Strong leadership and team coordination skills.</li><li>Excellent problem-solving skills with the ability to quickly identify and resolve creative, operational, or technical bottlenecks.</li><li>Strong quality-control mindset and attention to detail.</li><li>Good understanding of the Saudi market, audience behavior, and cultural considerations in marketing communications.</li><li>Data-driven mindset with the ability to translate performance insights into operational actions.</li><li>Strong stakeholder management and cross-functional collaboration skills.</li><li>Ability to perform effectively in a fast-paced, deadline-driven environment.</li><li>Professional fluency in Arabic and English.</li></ul>

Job Purpose Collaborate with Sales team to produce technical, architectural, and engineering deliverables that lead to generate profitable sales. Serve customers by identifying their needs and engineer adaptations of products, equipment and services that ensure high customer satisfaction levels. Measures of success include new customer acquisition rates, renewal rates, up-selling, cross-selling and contribution to overall sales team<br>Policies & Procedures Recommend improvements to departmental policy and support in the implementation of procedures and controls Ensure proper implementation and control of group policies and procedures Sales Operations Participate in the entire sales process – initial discovery, project review, design submission, component installation Collaborate with the Local Operations Teams to obtain contractor quotes in support of sales opportunities Provide alternative solutions as required to meet unique end user component / installation criteria Develop sales and marketing strategies for key vertical market segments Interface with internal departments to ensure accuracy and timeliness of solution delivery to individual end users Develop and implement product and application training programs for Sales team Support Sales Executives with solution selling into prospective account base Partner with Sales Executives to plan, prepare and execute strategic deals in complex sales cycles Model the financial business case associated with each sales opportunity Create and deliver powerful presentations and demos that clearly communicate the uniqueness of the value proposition Manage all technical aspects of RFP / RFI responses Collect and document competitive intelligence Quotation to Order and Collection Management Maintain the supplier database of contact person for securing quotation and mapping of product to supplier for immediate decision making on RFQ received for evaluation Evaluate customer requirement from customer Bid package or RFQ, in coordination with KAM. Identify commercial documents needed in RFQ (Bid bond etc.) and other hidden cost factors in project/RFQ for discussion with stakeholders Work out BID packages and communicate with customers and vendors to close technical queries before and after BID. Prepare LOA for approval, quotation (Technical & Commercial) with all necessary supporting documents helpful for user to review and evaluate the quotation. Lead preparation of responses to buyer / user technical queries during BID evaluation process unless it is technically accepted. Propose most suitable product to from AQESA stocks and participate in pricing from vendor price lists, web shops or portals directly Collaborate with other AQESA teams (Commercial, sales and finance etc.) for their inputs (payment terms, invoicing etc.) or documents (if acceptable) for readiness before BCD. Review of customer orders to ascertain the accuracy of BOM, the part numbers, scope of supplies/works, payment terms as well as other terms and conditions. Assist in preparation and submission of final dossiers (user Manual, drawings, Test Certificates etc.) to get acceptance of delivered materials/ services and help customer to close the orders for processing AQESA payments Assist in preparation of technical submittals including final dossiers as per customer standards. Procure to Pay Float RFQs’ and hold discussion with suppliers for technical clarification with commercial terms and conditions. Procure materials / services needed from vendors, plan execution of customer orders, monitors the progress of AQESA POs with vendors. Finalize vendor POs and ensure that the acknowledgments are available. Prepare item code in the system, set terms of delivery and input the PO for end-to-end approval from all stakeholders. Ensure coordination with suppliers for timely delivery and terms and conditions are in-line with agreed commercial terms. Liaise with finance to meet pay advance payments and/or issue bank guarantees or LCsLiaise with logistics team to provide shipping status report for all standard purchase orders Delivery Management Lead the coordination for fabrication / manufacturing, transportation, and clearance of shipment (if importing), receiving of ordered materials in EVOSTEL warehouse, creating the delivery documents, transportation of materials to customer facility and delivery of invoice. Issue delivery notes, arrange delivery of materials and obtain customer receipts and acceptance in coordination with the logistics, accounts, and warehouse function Techno-Commercial Knowledge Provide detailed technical consultations to clients for services such as power system retrofitting, protection system engineering, and switchgear modernization. Lead the design and execution of proposals for complex projects involving power distribution panels, motor control centers, and LV/MV equipment testing. Conduct site inspections to evaluate customer systems, including transformer diagnostics (TTR, winding resistance, and oil sample tests). Drive sales by presenting technical insights into advanced services, such as secondary current injection testing, HiPot services, and parameter settings for protection relays. Collaborate with technology partners to bring state-of-the-art solutions, like LED lighting surveys and obsolete equipment replacements, to Evostel’s clients Master Data and Data Entry Accuracy Ensure data accuracy of item code, pricing, delivery date from customer and supplier.<br>Requirements- Bachelor's degree in Engineering or Management- Sales certifications from manufacturers of Evostel portfolio of products and services- Minimum 6- 8 years of relevant engineering experience. - Knowledge of Saudi Arabia Market, Sales , Marketing and Business Development

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Deliver timely Human Resource (HR) services to Nahdi staff by providing information or providing general support through overseeing the maintenance of records, files, and databases of employees at NMC s system. Execute the Personnel operations pertaining to staff termination, resignation's, employee relations, new hires, attendance and day to day personnel functions etc. Execute the Personnel updates on the Human Resources Management System (HRMS) in timely manner. The position will administer employees benefit plans and work closely with all Human Recourse divisions Also, will be responsible to provide best services to all employees. Personnel Senior specialist must handle and responsibilities for all Personnel functions includes Onboarding, self-services , Human resources development fund programs, Resignation &amp; Clerance and accomplish, events management, QIWA platform any related tasks. Accountabilities Nahdi Staff: Approve Nahdi staff vacations through the review of the vacation request and the supporting documents in order to update the system and ensure the accurate implementation of the service. Review and approve the Human Resources (HR) letters for Nahdi staff through checking the employees history in order to update the system with relative information and to ensure timely implementation of the staff requests. Review and approve the Nahdi staff requests for any extra allowances in order to process the financial implications. Activate the service of the new employees on the system and finalize all related activities in regards to the on boarding from user name, password, nametag, switching bank details .etc. in order to ensure that the system is updated and to facilitate the finalization of the on boarding process. Quality check on the receiving of the ID, ATM visa and residence of Nahdi employees to ensure compliance and to ensure timely delivery of the Personnel services. Department Management: Manage the performance of the assigned team through monitoring the KPIs achievement, coaching, following up any obstacles, provide performance feedback and conversations, coaching etc to ensure the achievement of the set objectives. Generate and execute the probation period report and consequences on new hires in order to communicate to the concerned stakeholders the probation period results whether on hiring or termination. Employee duties are not limited only to the above-mentioned Accountabilities; he/she may perform other duties as assigned. Work Environment Indoors : 100 % Outdoors : 0% Working Days : 5 Working Days Days off : 2 Days Off Working Hours : 8:00 AM 6:00 PM (1 hour break)</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education Bachelor s Degree Experience 2 5 Years of Experience Computer Skills MS Office Suite &amp; Data analytics. Languages English Arabic</p><p></p></section>

<p>Batterjee Medical College is seeking an experienced ERP Consultantu00b to lead the implementation, optimization, and continuous improvement of the Odoo ERP platform. This role is responsible for analyzing business requirements, configuring Odoo solutions, managing ERP projects, supporting end users, and collaborating with technical teams to deliver scalable, high-quality enterprise solutions that support academic and administrative operations.</p><p>Key Responsibilities:</p><ul><li><strong>Business Analysis &amp; Requirement Gathering</strong></li><ul><li>Analyze business requirements and map them accurately to Odoo functionalities.</li><li>Engage with key stakeholders to understand workflows, document processes, and identify system improvement opportunities.</li><li>Translate business processes into functional specifications for technical teams.</li><li>Create and maintain business process documentation and visual process maps.</li></ul><li><strong>System Configuration &amp; Implementation</strong></li><ul><li>Perform full system implementation, module setup, and advanced Odoo configurations.</li><li>Test modules and functionalities, ensuring they meet defined requirements.</li><li>Coordinate with Odoo developers to customize and enhance system performance.</li><li>Support data migration, system validation, and go-live activities.</li><li>Ensure quality assurance and user acceptance testing are completed successfully.</li></ul><li><strong>Project Management &amp; Delivery</strong></li><ul><li>Manage assigned Odoo projects and tasks, ensuring delivery within scope, time, and quality standards.</li><li>Track project progress and maintain reporting documentation including project plans and task lists.</li><li>Collaborate with the Enterprise Systems Director to prioritize system enhancements and upgrades.</li><li>Contribute to research and advisory on new Odoo modules, apps, and verticals to meet institutional requirements.</li></ul><li><strong>User Training &amp; Support</strong></li><ul><li>Conduct end-user and departmental training on Odoo modules and best practices.</li><li>Coach business users on how to utilize Odoo effectively and autonomously.</li><li>Deliver training sessions on-site or remotely, ensuring adoption and understanding.</li><li>Provide functional support and guidance post-implementation.</li></ul><li><strong>Quality &amp; Continuous Improvement</strong></li><ul><li>Enhance the quality and performance of Odoo products and services.</li><li>Evaluate system performance and recommend optimization measures.</li><li>Contribute to continuous improvement of business processes and IT systems.</li><li>Stay current with Odoo updates, best practices, and community advancements.</li></ul><li><strong>Documentation &amp; Reporting</strong></li><ul><li>Maintain accurate and up-to-date documentation of configurations, enhancements, and workflows.</li><li>Prepare reports on Odoo performance, issues, and proposed improvements.</li><li>Support audits and compliance reviews related to system operations.</li></ul></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Science, Information Systems, or a related field.</li><li>Odoo Certification or formal Odoo training is an advantage.</li><li><strong>Experience</strong></li><ul><li>8 years of experience in Odoo Functional Consulting or ERP implementation.</li><li>Proven experience in business process analysis, solution design, and functional configuration.</li><li>Experience implementing and supporting Odoo ERP across multiple business functions.</li><li>Exposure to HR, Finance, Procurement, or Administrative modules is highly preferred.</li></ul><li><strong>Required Skills</strong></li><ul><li>Strong expertise in Odoo ERP implementation, configuration, troubleshooting, and optimization.</li><li>Solid understanding of ERP business processes and data management.</li><li>Knowledge of software development lifecycle (SDLC) and project management methodologies.</li><li>Excellent analytical, problem-solving, and organizational skills.</li><li>Ability to translate business requirements into functional specifications.</li><li>Strong communication, presentation, and stakeholder management skills.</li><li>Ability to work independently and collaboratively in a fast-paced environment.</li><li>Fluent in English (written and spoken); Arabic is an advantage.</li></ul><li><strong>Personal Competencies</strong></li><ul><li>Integrity and professionalism</li><li>Analytical thinking and problem-solving</li><li>Communication and collaboration</li><li>Planning and organizational skills</li><li>Accountability and ownership</li><li>Adaptability and flexibility</li><li>Customer-focused mindset</li><li>Innovation and continuous improvement</li><li>Attention to detail</li><li>Self-motivation and continuous learning</li></ul></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>This position has a comprehensive role focusing on managing and overseeing the end-to-end aspects of corporate applications. This includes applications related to HR, finance, procurement, and other relevant business areas. This is in terms of suggesting and assessing new tools and services, aligning these initiatives with business strategies, driving their implementation and maintaining operational standards and performance metrics.</p><p><strong>Accountabilities</strong></p><ul><li>Develop and implement strategies for the effective and efficient possession, implementation and use of corporate applications such as HR systems, financial software, procurement tools, and other business-related applications.</li><li>Collaborate with IT and business leaders to align application strategies with overall business goals specially for the end users leaders of assigned applications and applications department management.</li><li>Oversee the planning, execution, and delivery of corporate application projects, ensure projects are completed on time, within budget, and meet quality standards while managing project risks and issues, implementing mitigation strategies as necessary.</li><li>Lead the development, customization, and enhancement of corporate applications, oversee the maintenance and support of existing applications, ensuring their reliability and performance as well as ensure compliance with IT standards, policies, and regulatory requirements.</li><li>Manage and develop the corporate applications team, including hiring, training, and performance evaluation and foster a collaborative and inclusive work environment, encouraging innovation and continuous improvement.</li><li>Work closely with stakeholders across the organization to understand their needs and challenges.</li><li>Communicate effectively with both technical and non-technical stakeholders to ensure clear understanding of application capabilities and limitations.</li><li>Vendor Management, manage relationships with software vendors and service providers, negotiate contracts and agreements, ensuring the best value and service for the organization.</li><li>Stay informed of emerging technology trends and best practices in corporate applications.</li><li>Recommend and drive the implementation of new technologies and improvements to enhance business efficiency and productivity.</li><li>Ensure high availability and optimal performance of applications and implement advanced security protocols to protect sensitive data to achieve minimal downtime, high user satisfaction, and maintain a zero-breach security record.</li><li>Define and monitor KPIs for assigned applications performance and security to maintain high standards of system performance and security and use KPIs for continuous improvement.</li><li>Oversee departmental performance, develop KPIs, and provide regular feedback, training, and guidance to staff to Enhance department efficiency and employee development, and align performance with organizational goals.</li><li>Create and maintain SOPs and policies and develop service level agreements to ensure standardized and efficient operations and maintain high service quality and adherence to standards within the department.</li></ul><p><strong>Work Environment</strong></p><ul><li>Indoors : 100%</li><li>Outdoors : 0%</li><li>Working Days : 5 Working Days</li><li>Days off : 2 Days Off</li><li>Working Hours : 8:00 AM 6:00 PM (1 hour break)</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>A Bachelor's or Master's degree in, Information Technology, or a related field</li><li>10 Years of Experience</li><li>Computer Skills MS Office Suite</li><li>Proven experience in managing corporate applications within a retail or similar environment.</li><li>Strong project management skills with experience in leading large-scale IT projects.</li><li>Languages English Arabic</li></ul><p></p></section>

<p>The Category Department Manager leads the end-to-end management of an assigned product category within the Merchandise Division. This role is responsible for shaping category strategy, managing the product portfolio, negotiating with suppliers, optimizing pricing and promotions, and ensuring product availability across stores. By leveraging market insights, customer trends, and strong supplier partnerships, the role drives sustainable sales growth, profitability, and an exceptional customer experience.</p><p><strong>Accountabilities</strong></p><p><strong>Category Strategy &amp; Portfolio Management</strong></p><ul><li>Develop and execute the category strategy in line with the division's commercial objectives.</li><li>Analyze market trends, customer insights, and competitor activities to identify growth opportunities.</li><li>Build and maintain an optimal product assortment that balances innovation, profitability, and customer demand.</li><li>Manage category revenue, profitability, SKU portfolio, and store coverage for categories.</li></ul><p><strong>Product Lifecycle Management</strong></p><ul><li>Lead product listing and delisting decisions based on performance analysis, market demand, and supplier negotiations.</li><li>Introduce new and exclusive products to strengthen Nahdi's competitive advantage.</li><li>Ensure all products comply with regulatory requirements and internal quality standards.</li></ul><p><strong>Supplier &amp; Commercial Partnership Management</strong></p><ul><li>Build and maintain strategic relationships with suppliers to negotiate commercial agreements, rebates, and promotional support.</li><li>Lead Joint Business Planning (JBP) initiatives with key suppliers to maximize commercial performance and supply chain efficiency.</li><li>Ensure suppliers meet contractual commitments related to pricing, promotions, product availability, and service levels.</li></ul><p><strong>Pricing &amp; Promotion Management</strong></p><ul><li>Develop and implement category pricing strategies in collaboration with Finance and Marketing to maximize profitability.</li><li>Secure supplier investments, marketing funds, promotional budgets, and commercial discounts.</li><li>Monitor promotional performance and adjust pricing and promotional activities to optimize sales and margins.</li></ul><p><strong>Store Fulfilment &amp; Inventory Optimization</strong></p><ul><li>Partner with Supply Chain and Merchandise Planning teams to maintain optimal inventory levels across all stores.</li><li>Define Minimum Display Quantities (MDQ) and distribution strategies to ensure product availability while minimizing stock shortages.</li><li>Collaborate with Merchandising and Store Operations to ensure planogram compliance and effective in-store execution.</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Work closely with Marketing to develop impactful customer communication and promotional campaigns.</li><li>Partner with Finance to optimize category profitability, gross margins, and working capital.</li><li>Collaborate with Operations and Store teams to ensure seamless product availability and execution.</li></ul><p><strong>Performance &amp; People Management</strong></p><ul><li>Establish and monitor key category performance indicators, including sales growth, gross margin, inventory turnover, and commercial performance.</li><li>Develop and continuously improve operating procedures, processes, and reporting frameworks to enhance operational efficiency.</li><li>Lead, coach, and develop the category team, fostering a high-performance culture and supporting career growth.</li></ul><p><strong>Work Environment</strong></p><ul><li>Indoors: 85% Outdoors: 15% (Supplier meetings and market visits)</li><li>Working Days: 5 Working Days</li><li>Days Off: 2 Days Off</li><li>Working Hours: 8:00 AM 6:00 PM (1-hour break)</li></ul><p><strong>Job Requirements</strong></p><p><strong>Education</strong></p><ul><li>Bachelor's degree in Business, Retail Management, Supply Chain, or a related field.</li></ul><p><strong>Experience</strong></p><ul><li>10 years in retail or FMCG category management, with at least 3 years in a managerial role.</li></ul><p><strong>Computer Skills</strong></p><ul><li>Proficiency in MS Office, ERP, and category analytics tools.</li></ul><p><strong>Languages</strong></p><ul><li>English</li><li>Arabic (preferred)</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business, Retail Management, Supply Chain, or a related field.</li><li>10 years in retail or FMCG category management, with at least 3 years in a managerial role.</li><li>Proficiency in MS Office, ERP, and category analytics tools.</li><li>English</li><li>Arabic (preferred)</li></ul>

<p>Requirements Bacheloru2019s degree in Business Administration, Marketing, Sales, or a related field. 6u20138 years of relevant experience in Sales, Student Recruitment, Enrollment Management, Business Development, or a related commercial function. Minimum 3 years of experience in a supervisory or team leadership role . Experience in Higher Education, Education, or Healthcare is highly preferred. Proven track record of achieving sales, enrollment, or revenue targets. Technical Requirements Advanced hands-on experience with CRM systems , preferably Odoo. Experience managing sales pipelines, lead distribution, follow-up workflows, and conversion reporting. Familiarity with cloud contact center or telephony platforms such as Genesys is preferred. Good understanding of digital lead-generation funnels and CRM integrations. Strong ability to analyze sales and conversion data and translate findings into actionable plans. Skills &amp; Competencies Strong sales leadership, coaching, and performance management skills. Target-driven mindset with a strong focus on conversion and enrollment growth . Excellent consultative selling, negotiation, objection-handling, and closing skills. Strong understanding of lead management and sales funnel optimization. Ability to lead different sales functions simultaneously, from high-volume lead qualification to consultative enrollment and strategic B2B sales. Strong analytical and forecasting capabilities. Excellent stakeholder management and cross-functional collaboration skills. Strong public speaking and presentation abilities. High ethical standards and a student-centered approach to education sales. Ability to perform effectively during high-volume and peak enrollment periods. Fluency in Arabic and English.</p><p><strong>Desired Candidate Profile</strong></p><p>Bacheloru2019s degree in Business Administration, Marketing, Sales, or a related field. 6u20138 years of relevant experience in Sales, Student Recruitment, Enrollment Management, Business Development, or a related commercial function. Minimum 3 years of experience in a supervisory or team leadership role . Experience in Higher Education, Education, or Healthcare is highly preferred. Proven track record of achieving sales, enrollment, or revenue targets. Technical Requirements Advanced hands-on experience with CRM systems , preferably Odoo. Experience managing sales pipelines, lead distribution, follow-up workflows, and conversion reporting. Familiarity with cloud contact center or telephony platforms such as Genesys is preferred. Good understanding of digital lead-generation funnels and CRM integrations. Strong ability to analyze sales and conversion data and translate findings into actionable plans. Skills &amp; Competencies Strong sales leadership, coaching, and performance management skills. Target-driven mindset with a strong focus on conversion and enrollment growth . Excellent consultative selling, negotiation, objection-handling, and closing skills. Strong understanding of lead management and sales funnel optimization. Ability to lead different sales functions simultaneously, from high-volume lead qualification to consultative enrollment and strategic B2B sales. Strong analytical and forecasting capabilities. Excellent stakeholder management and cross-functional collaboration skills. Strong public speaking and presentation abilities. High ethical standards and a student-centered approach to education sales. Ability to perform effectively during high-volume and peak enrollment periods. Fluency in Arabic and English.</p>

<p>We're hiring an Engineering Manager for the Catalog team the system of record for every product sold on the platform. The team owns the product data model, taxonomy and attribution, data quality, and the browse and filtration experience that turns catalog data into discovery. This is a player-coach role. You'll manage a team of engineers hiring, growing, and holding the bar while staying hands-on enough to review schemas, challenge query plans, and shape architecture through written RFCs rather than by taking delivery work yourself. Catalog reads sit on the hottest path of every storefront request, and catalog data quality directly drives filtration depth, feed approval, SEO eligibility, and merchant GMV. You'll be expected to lead through earned authority: influence built on judgment, consistency, and care not the reporting line.</p><p>What You'll Own</p><ul><li>Product Data &amp; Attribution<ul><li>The catalog data model products, variants, media, pricing, availability correct on write, fast on read, at the scale of merchants running 100k+ SKUs on shared infrastructure</li><li>Attribute architecture: category-scoped schemas, multilingual values, merchant-defined custom fields</li><li>Coexistence of merchant category trees with a canonical platform taxonomy</li><li>Data quality as a measurable system: completeness scoring, identifier coverage, enrichment loops that lift feed approval and conversion</li></ul></li><li>Filtration &amp; Indexing<ul><li>Faceted navigation with accurate counts, category listing performance, sort/ordering at scale</li><li>The pipeline from product mutation to searchable document event-driven updates, freshness SLAs, zero-downtime reindexing</li><li>The index contract that relevance is built on, in partnership with the Search team (who own query-side ranking)</li></ul></li></ul><p>What You'll Manage</p><ul><li>Own hiring end-to-end; raise the bar with every offer</li><li>Build growth plans tied to the domain's hardest problems; run honest performance management, difficult conversations included</li><li>Protect the team's focus predictable scoping and sequencing, and the willingness to say no with reasons</li><li>Own the tech-debt roadmap as a standing capacity allocation, backed by postmortems and engineering health metrics</li><li>Own incident response and observability of the domain itself feed rejection rates, index lag, facet latency, not just server health</li><li>Partner daily with Product, Storefront, Search, and channel-feed teams</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>8+ years in software engineering with 3+ years managing engineers and evidence of people outcomes: engineers you hired, grew, and promoted, and performance you managed honestly.</li><li>Deep backend and relational-database expertise at scale: schema design, indexing strategy, query-plan analysis, and safe migrations on large, hot tables.</li><li>Production ownership of search/discovery infrastructure OpenSearch/Elasticsearch or Algolia-class platforms powering catalog browse or filtration at real scale.</li><li>E-commerce or marketplace catalog depth: taxonomy design, variant/attribute modeling, and product feed ecosystems.</li><li>Nice to have: PHP/Laravel and MySQL specifically (our stack) or clear evidence you go deep in a new stack quickly.</li><li>Multi-tenant SaaS experience: tenant isolation, per-tenant limits, noisy-neighbor mitigation.</li><li>Arabic-language data awareness (normalization, mixed-script content) and RTL product thinking.</li><li>Google Merchant Center and structured-data/SEO experience.</li><li>Redis and edge caching for high-read paths, including invalidation design.</li></ul>

Maintenance and Repair Activities Perform preventive, predictive, corrective, and breakdown maintenance activities on assigned electrical equipment Carry out routine inspections and identify abnormal conditions such as overheating, unusual noise, vibration, oil leakage, loose connections, damaged cables, and insulation deterioration Perform cleaning, tightening, lubrication where applicable, replacement of defective parts, cable termination, minor repair work, and equipment restoration activities Troubleshoot electrical faults, alarms, trips, and abnormal operating conditions to support timely restoration of equipment and minimize plant downtime Ensure maintenance work is completed in accordance with approved procedures, OEM manuals, drawings, safety requirements, and site standards Verify the work area is clean, safe, and properly restored after completion of maintenance activities<br><br>v Support maintenance, inspection, and repair of electrical equipment including, but not limited to:<br><br>Medium-voltage and low-voltage switchgear, circuit breakers, motors repaire, contactors, relays, and control panels Generators, excitation systems, generator auxiliaries, and associated protection systems Generator Circuit Breakers, Isolated Phase Busbars, Gas-Insulated Bus systems, and associated auxiliary equipment where assigned Generator transformers, auxiliary transformers, and transformer auxiliary systems MV and LV motors, motor-operated valves, soft starters, variable frequency drives, and local control stations UPS systems, battery chargers, battery banks, DC distribution boards, emergency lighting, and diesel generator electrical systems Cable systems, cable trays, junction boxes, earthing systems, and lightning protection systems Electrical equipment associated with gas turbines, steam turbines, HRSG systems, water treatment systems, reverse osmosis plants, and balance-of-plant facilities Testing, Inspection, and Troubleshooting Use approved electrical test instruments, including multimeters, clamp meters, insulation resistance testers, continuity testers, earth resistance testers, and phase rotation meters Carry out routine electrical testing such as voltage checks, current checks, insulation resistance testing, battery checks, and earth resistance testing Assist with specialist testing activities such as relay testing, primary injection, secondary injection, breaker timing, contact resistance testing, transformer testing, thermography, and partial discharge testing where applicable Record all test readings accurately and immediately report abnormal results to the Electrical Maintenance Engineer Assist in identifying root causes of equipment failures and support corrective actions as directed Monitor equipment condition and report any developing defects or operational risks Installation, Commissioning, and Modification Support Assist with installation, commissioning, modification, and upgrading of electrical systems and equipment Support equipment testing, energization, functional checks, and return-to-service activities Ensure all installation and modification work complies with technical specifications, approved drawings, and safety requirements Safety, Permit-to-Work, and Compliance Follow all electrical safety rules, permit-to-work requirements, lockout/tagout procedures, grounding requirements, and arc-flash precautions Verify that equipment is properly isolated, discharged, grounded, and tested before work starts Participate in toolbox talks, risk assessments, safety observations, and incident investigations Immediately report unsafe conditions, damaged tools, electrical hazards, near misses, and incidents Ensure all maintenance work is performed in compliance with applicable site procedures, OEM requirements, and environmental, health, and safety standards Documentation and CMMS Support Complete maintenance checklists, inspection sheets, test reports, work completion records, and defect reports accurately Provide clear work feedback to the Electrical Maintenance Engineer, including work completed, materials used, defects found, and follow-up actions required Prepare basic reports on maintenance tasks, equipment condition, and identified issues for review by the Electrical Maintenance Engineer Spare Parts, Tools, and Housekeeping Check the availability of required spare parts, consumables, tools, and test instruments before starting work Handle, store, and preserve electrical spare parts and materials in accordance with site preservation requirements Maintain electrical hand tools, power tools, portable test instruments, and workshop equipment in good working condition Report shortages of spare parts, consumables, and defective tools to the Electrical Maintenance Engineer Support incoming inspection of electrical materials and spare parts in coordination with the Storekeeper when assigned Coordination and Teamwork Work closely with Electrical Maintenance Engineers, Operations personnel, Mechanical and I&C teams, contractors, OEM representatives, and other site personnel Support Operations during equipment isolation, release for maintenance, testing, energization, and return to service Assist in training junior technicians, and new team members in electrical maintenance practices and safety requirements Support continuous improvement by identifying recurring defects, maintenance issues, and opportunities to improve equipment reliability<br><br>Requirements<br><br>Technical Knowledge<br><br>Knowledge of electrical systems used in combined cycle power plants Knowledge of MV and LV switchgear, circuit breakers, transformers, motors, motor control centers, contactors, relays, UPS systems, battery chargers, and DC systems Understanding of generators, generator auxiliaries, power distribution systems, cable systems, earthing systems, and lighting systems Familiarity with electrical drawings, single-line diagrams, wiring diagrams, cable schedules, equipment manuals, and maintenance procedures Understanding of electrical safety requirements, permit-to-work systems, lockout/tagout procedures, grounding, hazardous-energy control, and arc-flash hazards Awareness of electrical protection devices and their functions<br><br>Minimum Qualifications And Experience<br><br>Education<br><br>Electrical Diploma, or an equivalent discipline Electrical trade certification is preferred<br><br>Experience<br><br>Minimum 3 to 5 years of electrical maintenance experience in a power plant, Combined cycle power plant experience is preferred<br><br>Personal Attributes<br><br>Strong commitment to safety, quality, reliability, and compliance Responsible, disciplined, and able to follow instructions and procedures Detail-oriented with a proactive approach to identifying equipment defects Good communication and teamwork skills Ability to work under pressure and manage multiple assigned tasks Willingness to work during planned outages, emergency breakdowns, and on-call duties when required Willingness to work in outdoor and industrial environments<br><br>Physical Requirements<br><br>Physically capable of working in industrial environments Ability to use appropriate personal protective equipment and follow all site safety requirements Ability to respond to emergency maintenance requirements as required

Mechanical Maintenance and Repair Activities Perform planned preventive, predictive, corrective, and breakdown maintenance activities on assigned mechanical equipment Carry out daily inspections, running checks, and maintenance checklists in accordance with approved maintenance schedules Monitor the physical condition of equipment and report abnormalities, non-conformances, and developing defects to the Mechanical Maintenance Engineer Troubleshoot mechanical failures using approved tools, drawings, manuals, and diagnostic techniques to identify the cause and carry out necessary repairs Perform dismantling, inspection, cleaning, repair, replacement, reassembly, alignment, and functional testing of mechanical equipment and components Replace defective parts such as bearings, seals, gaskets, O-rings, gland packing, couplings, bolts, filters, strainers, belts, and lubrication-system components Perform adjustment, alignment, tightening, lubrication, greasing, oil top-up, oil changing, and cleaning activities in accordance with approved procedures Identify and report corrosion, cracks, leaks, overheating, vibration, abnormal noise, misalignment, loose bolts, damaged insulation, and other equipment defects Ensure the working area is clean, safe, and properly restored after completion of maintenance activities<br><br>v Support maintenance, inspection, and repair of mechanical equipment including, but not limited to:<br><br>Siemens 9000HL-Class gas turbine auxiliaries, including lube oil, hydraulic oil, fuel gas, inlet air, ventilation, and turning gear systems Steam turbine auxiliaries, including lube oil, gland steam, seal oil, condensate, cooling, and turning gear systems Heat Recovery Steam Generator (HRSG), including drums, valves, blowdown systems, expansion joints, and associated auxiliary equipment Pumps, including boiler feedwater pumps, condensate extraction pumps, closed cooling water pumps, service water pumps, fire water pumps, fuel oil pumps, chemical dosing pumps, and drainage pumps Compressors, blowers, fans, air handling units, ventilation fans, and instrument/service air compressor systems Valves, including gate, globe, check, control, safety Valves Water treatment, reverse osmosis, condensate polishing, chemical dosing, wastewater treatment, and other balance-of-plant mechanical equipment Inspection, Testing, and Troubleshooting Conduct routine inspections and condition assessments of assigned mechanical equipment Use approved maintenance and diagnostic tools such as vibration meters, infrared thermometers, laser alignment tools, dial gauges, feeler gauges, torque wrenches, pressure gauges, vernier calipers, and micrometers Assist in vibration monitoring, alignment checks, bearing inspections, pump performance checks, valve testing, pressure testing, leak testing, and functional testing Record inspection findings, test readings, equipment condition, defects identified, and maintenance work completed Assist in identifying the root cause of equipment failures and support implementation of corrective actions Monitor repeated failures and report recommendations for repair, modification, replacement, or maintenance-plan improvement Support basic welding, fabrication, and workshop repair activities Participate in planned shutdowns, major outages, overhauls, commissioning activities, warranty works, and emergency repairs Safety, Permit-to-Work, and Compliance Follow all applicable safety rules, permit-to-work requirements, lockout/tagout procedures, confined-space-entry requirements, lifting procedures, and site safety standards Verify that equipment is properly isolated, depressurized, drained, vented, cooled down, and released for maintenance before starting work Use required personal protective equipment, approved tools, lifting equipment, and safety devices at all times Participate in toolbox talks, risk assessments, safety observations, hazard reporting, audits, and incident investigations Immediately report unsafe conditions, leaks, damaged tools, lifting hazards, near misses, and incidents Follow environmental and waste-management requirements, including proper identification, handling, segregation, and disposal of waste materials Ensure maintenance work complies with approved site procedures, OEM requirements, quality standards, and EHS requirements Documentation and CMMS Support Complete maintenance checklists, inspection sheets, work completion records, test reports, and defect reports accurately Provide clear feedback to the Mechanical Maintenance Engineer regarding work completed, materials used, defects found, and follow-up actions required Support work-order completion, man-hour recording, and equipment-history updates in the CMMS Spare Parts, Tools, and Housekeeping Review assigned work orders and identify the required spare parts, consumables, tools, lifting equipment, and test instruments before starting work Check availability of spare parts and coordinate with the warehouse storekeeper for material collection and return Maintain mechanical hand tools, power tools, lifting tools, portable test instruments, and workshop equipment in good working condition Report shortages of spare parts, consumables, special tools, and defective equipment to the Mechanical Maintenance Engineer Maintain good housekeeping in workshops, equipment areas, stores, and maintenance locations Coordination, Training, and Continuous Improvement Work closely with Mechanical Maintenance Engineers, Operations personnel, Electrical and I&C teams, contractors, OEM representatives, and other site personnel Support Operations during equipment isolation, release for maintenance, testing, start-up, and return-to-service activities Assist other departments in troubleshooting and repair activities when required Support training and mentoring of junior technicians,, and newly joined maintenance personnel<br><br>Participate in continuous-improvement initiatives, maintenance improvement programs, 5S activities, and hazard-reporting programs.<br><br>Requirements<br><br>Education<br><br>Mechanical Diploma, Mechanical Technology, or an equivalent discipline Mechanical trade certifications is preferred Training in rigging, lifting operations, Forklift operator, and safety courses is an advantage<br><br>Experience<br><br>Minimum 5 years of mechanical maintenance experience in a power plant, heavy industrial facility, oil and gas plant, desalination plant, petrochemical plant. Combined cycle power plant experience is preferred<br><br>Technical Knowledge<br><br>Knowledge of mechanical systems used in combined cycle power plants Knowledge of gas turbines, steam turbines, HRSG systems, pumps, valves, compressors, fans, blowers, heat exchangers, filters, strainers, and piping systems Understanding of lube oil, hydraulic oil, fuel gas, fuel oil, cooling water, condensate, boiler feedwater, compressed air, and water-treatment systems Knowledge of rotating-equipment maintenance practices, including bearing inspection, lubrication, seal replacement, coupling alignment, and vibration awareness Familiarity with valve maintenance, including gland packing, seat leakage, Lapping, and basic valve overhaul activities Understanding of lifting and rigging, torque tightening, mechanical assembly, and use of lifting tools Knowledge of permit-to-work, lockout/tagout, confined-space entry, lifting operations, and general mechanical safety requirements<br><br>Practical Skills<br><br>Ability to use maintenance diagnostic tools such as vibration meters, infrared thermometers, pressure gauges, and tachometers Basic computer skills for CMMS andwork-order updates, maintenance records, and reporting Good working knowledge of written and spoken English Good communication, teamwork, and coordination skills Willingness to work during planned outages, emergency breakdowns, shift duties, and on-call assignments when required

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Director of Culinary is responsible for leading and overseeing all culinary operations at Sofitel Jabal Omar Makkah, ensuring the highest standards of food quality, creativity, consistency, hygiene, and operational excellence across all outlets, banqueting operations, and culinary areas.</p><p>Key Responsibilities, among others;</p><p>Culinary Strategy &amp; Innovation: Develop and implement the overall culinary vision and strategy for Sofitel Jabal Omar Makkah in alignment with the hotel s business objectives and Sofitel brand DNA. Lead the creation of innovative menus across restaurants, banquets, in-room dining, and special events, ensuring a balance between international cuisine, local Saudi flavours, and guest preferences. Ensure culinary offerings reflect the expectations of a luxury international clientele, including guests from diverse cultural and religious backgrounds. Drive continuous improvement of food concepts, presentation standards, recipes, and culinary techniques. Collaborate with the Food &amp; Beverage leadership team to develop destination dining experiences and enhance guest satisfaction.</p><p>Culinary Operations Management: Oversee all kitchen operations, ensuring consistency in food quality, taste, presentation, portion control, and service delivery. Establish and maintain world-class culinary standards across all production areas. Ensure smooth execution of high-volume operations, including buffet services, banquets, VIP functions, and large-scale religious tourism periods. Conduct regular kitchen inspections, quality checks, and operational reviews to ensure compliance with brand standards. Ensure effective coordination between culinary, stewarding, purchasing, and Food &amp; Beverage teams.</p><p>Food Quality, Hygiene &amp; Safety: Ensure full compliance with HACCP, food safety regulations, hygiene standards, and Accor operational requirements. Maintain the highest standards of cleanliness, food handling, storage, and preparation practices. Ensure all culinary teams are trained and fully compliant with food safety procedures. Implement processes to continuously improve food quality and reduce operational risks.</p><p>Financial Performance &amp; Cost Control: Take full ownership of culinary financial performance, including food cost, labour productivity, and operational efficiency. Develop and manage culinary budgets, forecasts, and action plans to achieve financial objectives. Monitor food cost performance through effective menu engineering, recipe costing, portion control, and waste reduction initiatives. Partner with Purchasing and Finance teams to optimize supplier relationships and ensure best-value procurement. Identify opportunities for cost optimization without compromising guest experience or product quality.</p><p>Leadership &amp; Talent Development: Lead, coach, and develop a large multicultural culinary team through effective communication, mentoring, and performance management. Create a culture of excellence, creativity, accountability, and continuous learning. Develop succession plans and support career growth opportunities for culinary talents. Ensure all Heartists are trained on culinary standards, safety procedures, and Sofitel service culture. Promote diversity, inclusion, and employee engagement within the culinary department.</p><p>Sustainability &amp; Responsible Practices: Drive sustainable culinary practices, including waste reduction, responsible sourcing, and efficient resource management. Support Accor sustainability commitments through environmentally responsible kitchen operations. Encourage innovation in sustainable menus and responsible food production.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Bachelor's degree or culinary qualification</p><p>Minimum 10 years of culinary experience within luxury hotels, with significant experience in a senior culinary leadership role.</p><p>Strong background in banqueting, buffet operations, and high-volume food production.</p><p>Excellent knowledge of international cuisines, culinary trends, and menu development.</p><p>Strong understanding of food cost control, budgeting, forecasting, and operational profitability.</p><p>Experience with HACCP, food safety standards, and halal food requirements.</p><p>Fluent in English, Arabic is an advantage</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Director of Housekeeping is responsible for leading the overall housekeeping operation of Sofitel Jabal Omar Makkah, ensuring the highest standards of cleanliness, presentation, luxury service and operational excellence across all guestrooms, public areas, back-of-house facilities and laundry operations.</p><p>Key Responsibilities, among others;</p><p>Housekeeping Operations &amp; Strategy:</p><ul><li>Develop and implement the annual Housekeeping strategy aligned with the hotel's operational and financial objectives.</li><li>Lead all housekeeping operations, including guestrooms, suites, public areas, heart-of-house facilities, laundry operations, linen management and uniform services.</li><li>Ensure all areas consistently meet or exceed Sofitel luxury standards and guest expectations.</li><li>Establish departmental objectives, operational procedures and service standards that promote operational excellence.</li><li>Continuously evaluate and improve housekeeping processes, productivity and service delivery.</li><li>Ensure readiness during peak occupancy periods, major events.</li></ul><p>Guest Experience &amp; Luxury Standards:</p><ul><li>Deliver exceptional standards of cleanliness, comfort and presentation across all guest areas.</li><li>Ensure guestrooms are maintained to the highest luxury standards, reflecting the Sofitel brand promise.</li><li>Monitor guest feedback and satisfaction scores, implementing action plans to continuously improve performance.</li><li>Collaborate with Front Office and Guest Relations to ensure timely room availability and efficient handling of guest requests.</li><li>Promote personalized service through attention to detail and proactive guest engagement.</li><li>Ensure VIP arrivals, long-stay guests and special requests are executed flawlessly.</li></ul><p>Quality Assurance &amp; Compliance:</p><ul><li>Maintain compliance with Sofitel brand standards, LQA standards and corporate quality requirements.</li><li>Conduct regular inspections of guestrooms, public areas and back-of-house facilities.</li><li>Ensure full compliance with hygiene, sanitation, environmental, health and safety regulations.</li><li>Oversee pest control, deep-cleaning programs and preventive housekeeping maintenance.</li><li>Lead departmental readiness for quality audits and inspections.</li></ul><p>Laundry, Linen &amp; Asset Management:</p><ul><li>Oversee all laundry operations, ensuring efficient processing of guest laundry, uniforms and hotel linen.</li><li>Develop effective linen management strategies to optimize inventory and reduce losses.</li><li>Monitor linen quality, replacement cycles and operating costs.</li><li>Ensure housekeeping equipment is properly maintained and replaced as required.</li><li>Implement effective inventory control procedures for operating supplies and equipment.</li></ul><p>Financial &amp; Operational Performance:</p><ul><li>Prepare and manage the departmental budget, forecasts and capital expenditure plans.</li><li>Monitor payroll, productivity, staffing levels and departmental expenses.</li><li>Identify opportunities to improve operational efficiency while maintaining luxury service standards.</li><li>Optimize labor scheduling based on occupancy forecasts and operational requirements.</li><li>Manage procurement of housekeeping supplies and equipment while ensuring cost effectiveness.</li><li>Monitor departmental KPIs including productivity, cleanliness scores, guest satisfaction, labor costs and operating expenses.</li></ul><p>Team Leadership &amp; Talent Development:</p><ul><li>Lead, motivate and develop a high-performing housekeeping leadership team.</li><li>Foster a culture of collaboration, accountability and continuous improvement.</li><li>Recruit, train and retain talented Heartists while promoting employee engagement.</li><li>Develop succession plans and identify future departmental leaders.</li><li>Conduct regular coaching, performance evaluations and career development discussions.</li></ul><p>Cross-Functional Collaboration</p><ul><li>Collaborate closely with Front Office to optimize room readiness and guest satisfaction.</li><li>Work with Engineering to ensure preventive maintenance programs support guestroom quality.</li><li>Support Food &amp; Beverage and Events teams during major functions and VIP events.</li><li>Coordinate with Talent &amp; Culture to ensure workforce planning and training objectives are achieved.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications</p><ul><li>Bachelor's degree in Hospitality Management, Hotel Administration or a related field.</li><li>Minimum 8 10 years' experience in Housekeeping leadership within luxury hotels or resorts.</li><li>Proven experience managing large-scale housekeeping operations in a luxury hospitality environment.</li><li>Strong knowledge of housekeeping operations, laundry management, quality assurance and luxury service standards.</li><li>Excellent communication, leadership and stakeholder management skills.</li><li>Proficiency in hotel property management systems and housekeeping technologies.</li><li>Fluent in English; Arabic is an advantage.</li></ul><p></p></section>