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???? Saudi Arabia???? Project Duration: 1 December 2026 – 28 February 2027???? Project-Based / Fixed-Term Role???? Immediate / Short Notice Availability Preferred<br>We are looking for an experienced L2 Security Monitoring Specialist to join a high-profile project in Saudi Arabia. The successful candidate will work as part of a 24/7 Security Operations Center (SOC), responsible for real-time security monitoring, alert triage, investigation, and escalation of potential security incidents.<br>This is a project-based, fixed-term opportunity running from 1 December 2026 to 28 February 2027.<br>Key Responsibilities Monitor SIEM/SOAR dashboards and alert queues as part of a rotating 24/7 shift pattern. Perform L1/L2 triage and investigation of security alerts to determine whether activity represents a genuine security incident. Correlate events across network, endpoint, identity, and cloud log sources. Analyze logs and security events to identify Indicators of Compromise (IOCs) and distinguish genuine threats from benign activity. Execute documented security detection use cases and incident response playbooks. Escalate confirmed or high-confidence incidents to the L3 Security team, ensuring a complete and accurate evidence trail. Maintain detailed and auditable case documentation within the ticketing/case management system. Track vulnerability and patch remediation activities and flag overdue items where required. Support incident response drills, tabletop exercises, and shift handovers. Assist with the onboarding and integration of new log sources into the SIEM environment. Follow established SOC procedures, incident response processes, and security escalation protocols.<br>Requirements3+ years of experience in SOC, security monitoring, cybersecurity operations, or a closely related role. Hands-on experience with SIEM and/or SOAR platforms. Strong experience in security alert triage, incident investigation, and log analysis. Understanding of network, endpoint, identity, and cloud security events. Experience working with incident response processes and security playbooks. Ability to identify and investigate suspicious activity and potential indicators of compromise. Strong documentation and evidence-gathering skills. Comfortable working in a 24/7 shift-based SOC environment. Strong analytical and problem-solving skills. Ability to work effectively under time-sensitive conditions and escalate incidents appropriately.<br>Preferred Background Candidates with experience using platforms such as Microsoft Sentinel, Splunk, IBM QRadar, SOAR platforms, EDR/XDR solutions, or similar security technologies are encouraged to apply.<br>Important Project Details Project Duration: 1 December 2026 – 28 February 2027Contract Type: Project-Based / Fixed-Term(Saudi Nationals): Highly preferred Availability: Candidates who can start within 2 weeks or sooner will be strongly preferred. Candidates must be comfortable committing to a short-term project-based assignment and working a rotating 24/7 shift pattern.<br>If you have hands-on SOC experience and are available for a project-based opportunity in Saudi Arabia, we would be interested in hearing from you.
???? Saudi Arabia???? Project Duration: 1 December 2026 – 28 February 2027???? Project-Based / Fixed-Term Role???? Immediate / Short Notice Availability Preferred<br>We are looking for an experienced L2 Security Monitoring Specialist to join a high-profile project in Saudi Arabia. The successful candidate will work as part of a 24/7 Security Operations Center (SOC), responsible for real-time security monitoring, alert triage, investigation, and escalation of potential security incidents.<br>This is a project-based, fixed-term opportunity running from 1 December 2026 to 28 February 2027.<br>Key Responsibilities Monitor SIEM/SOAR dashboards and alert queues as part of a rotating 24/7 shift pattern. Perform L1/L2 triage and investigation of security alerts to determine whether activity represents a genuine security incident. Correlate events across network, endpoint, identity, and cloud log sources. Analyze logs and security events to identify Indicators of Compromise (IOCs) and distinguish genuine threats from benign activity. Execute documented security detection use cases and incident response playbooks. Escalate confirmed or high-confidence incidents to the L3 Security team, ensuring a complete and accurate evidence trail. Maintain detailed and auditable case documentation within the ticketing/case management system. Track vulnerability and patch remediation activities and flag overdue items where required. Support incident response drills, tabletop exercises, and shift handovers. Assist with the onboarding and integration of new log sources into the SIEM environment. Follow established SOC procedures, incident response processes, and security escalation protocols.<br>Requirements3+ years of experience in SOC, security monitoring, cybersecurity operations, or a closely related role. Hands-on experience with SIEM and/or SOAR platforms. Strong experience in security alert triage, incident investigation, and log analysis. Understanding of network, endpoint, identity, and cloud security events. Experience working with incident response processes and security playbooks. Ability to identify and investigate suspicious activity and potential indicators of compromise. Strong documentation and evidence-gathering skills. Comfortable working in a 24/7 shift-based SOC environment. Strong analytical and problem-solving skills. Ability to work effectively under time-sensitive conditions and escalate incidents appropriately.<br>Preferred Background Candidates with experience using platforms such as Microsoft Sentinel, Splunk, IBM QRadar, SOAR platforms, EDR/XDR solutions, or similar security technologies are encouraged to apply.<br>Important Project Details Project Duration: 1 December 2026 – 28 February 2027Contract Type: Project-Based / Fixed-Term(Saudi Nationals): Highly preferred Availability: Candidates who can start within 2 weeks or sooner will be strongly preferred. Candidates must be comfortable committing to a short-term project-based assignment and working a rotating 24/7 shift pattern.<br>If you have hands-on SOC experience and are available for a project-based opportunity in Saudi Arabia, we would be interested in hearing from you.
We are seeking an experienced and proactive Senior OSS Support Engineer to join our technical operations team. In this role, you will provide advanced (L2) technical support for our clients—primarily major telecom and network operators. You will be responsible for analyzing and resolving complex software issues, managing application deployments in modern cloud environments, and ensuring strict adherence to SLAs.<br><br>Additionally, you will play a pivotal role in leading and coordinating work, tasks, and shifts within our small, dedicated technical team, acting as a bridge between support operations and our R&D/Delivery departments.<br><br>Key Responsibilities<br><br>L2 Technical Support: Provide high-quality technical support for customers, investigating and resolving software errors reported by the technical staff of operators Bug & Incident Management: Resolve bugs from test environments and perform occasional retests of bugfixes. Handle incoming tickets, monitor their status, and ensure compliance with strict Service Level Agreements (SLAs) Proactive Monitoring & Maintenance: React swiftly to events and alerts detected by monitoring systems to prevent service disruptions Application Management: Oversee application and data management, including the installation of full software releases, single patches, and hotfixes Team Coordination: Manage and coordinate tasks, shift schedules, and daily work distribution within the local technical support group Cross-Department Collaboration: Maintain close cooperation with the Production, Research & Development (R&D), and Delivery departments to escalate issues and improve product quality Documentation: Create, maintain, and update comprehensive technical documentation describing problem-solving processes and standard operating procedures (SOPs)<br><br>Must-Have Requirements<br><br>Extensive OSS Experience: Deep, hands-on experience with Operations Support Systems (OSS) software, with a mandatory focus on Fault Management, Performance Management, and Service Desk operations. Support Domain Expertise: A proven professional background working within a Support Domain (e.g., NOC, Application Teams, or Systems Integrator). Telco Network Mastery: Strong, foundational knowledge of Telco Networks and telecom industry operations (gained on either the operator or vendor side). Cloud & Kubernetes Expertise: Mandatory hands-on experience and solid knowledge of modern cloud environments and container orchestration using Kubernetes (K8s). ITIL Certification: An active, valid ITIL certificate is strictly required. Leadership & Coordination: Experience managing a small team or actively coordinating work, tasks, and shifts within a technical group. Technical Troubleshooting: Strong root-cause analysis skills involving SQL, Linux, system logs, APIs, and scripting. Education: A University Degree in Computer Science, Software Engineering, Computer Engineering, or Telecommunications Engineering. Language: Fluency in English (written and spoken). Based in Dammam or open to relocation.<br><br>Nice-to-Haves (Additional Assets)<br><br>Hands-on experience with Business Support Systems (BSS) software. Proficiency in the Arabic language is highly valued. Previous experience leading a small team.<br><br>For you<br><br>Support during planned maintenance windows, upgrades, and major releases. Competitive salary and stable employment – over 30 years of market presence. Professional growth opportunities and access to a global knowledge base. Join an international leader in digital transformation.
<h3 >About the Role</h3>
<p >King Abdullah University of Science and Technology (KAUST) is seeking a <strong >Computational Scientist</strong> to provide comprehensive support and training for users of laboratory systems and their software applications. This full-time position involves advanced support in computational science and engineering, big data analysis, machine learning, and related fields. The role requires 0-1 years of experience.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Provide timely user support via telephone, walk-in, email, and ticketing systems, handling advanced inquiries.</li>
<li >Maintain high customer service standards in addressing user issues and questions.</li>
<li >Install, port, and tune parallel applications, tools, and data analysis software stacks.</li>
<li >Stay current with scientific, technical, and professional advancements through collaboration, training, conferences, and independent learning.</li>
<li >Maintain broad knowledge of state-of-the-art computer technology, equipment, and systems, supporting benchmarking for future procurements.</li>
<li >Review and prepare documentation for systems, tests, and software installations.</li>
<li >Deliver individual and group instruction and training, becoming a campus reference in a topic of expertise.</li>
<li >Develop software tools and parallel application libraries to support research projects in cluster systems.</li>
<li >Develop software application benchmarks for periodic upgrades of laboratory systems.</li>
<li >Pursue research activities aligned with laboratory goals and personal strengths, seeking co-authorship and engaging in scientific communication.</li>
<li >Perform additional duties as required for lab operation and assigned by line managers.</li>
</ul>
<h3 >Responsibilities for Senior Candidates (L5)</h3>
<p >Senior candidates are expected to take on additional leadership responsibilities:</p>
<ul >
<li >Contribute to and lead major tasks in lab leadership projects, such as the refresh of the Shaheen Supercomputer, as assigned.</li>
<li >Initiate collaborative projects and activities with other groups within the lab and across other core labs.</li>
<li >Increase national and international visibility of KAUST and Core Labs through active participation and representation in relevant events.</li>
</ul>
<h3 >Required Qualifications and Skills</h3>
<ul >
<li >Expertise in using or supporting computational science and engineering, data analysis, and AI applications in HPC environments.</li>
<li >Demonstrated ability to support research activities in an HPC environment.</li>
<li >Proven ability to work successfully in a highly collaborative research setting.</li>
<li >Proficiency in programming HPC applications and tools (*, Fortran, C/C++, Python, MPI, OpenMP, CUDA, OpenACC).</li>
<li >Excellent analytical, problem-solving, and decision-making skills.</li>
<li >Creative and innovative with initiatives to improve lab operations.</li>
<li >Flexible and capable of delivering high-quality results within deadlines.</li>
<li >Strong planning and organizational skills.</li>
<li >Ability to work in teams, influence peers, and achieve results.</li>
<li >Ability to manage multiple projects simultaneously.</li>
<li >Ability to work effectively in a multi-cultural environment.</li>
<li >Demonstrated ability to prepare written and deliver oral reports in English.</li>
<li >Strong verbal and written communication skills in English.</li>
</ul>
<h3 >Additional Competencies for Senior Candidates (L5)</h3>
<ul >
<li >Track record of publications and contributions in computational science and engineering and data analysis venues.</li>
<li >Ability to become a reference scientist for commonly used concepts, practices, and procedures within the field.</li>
<li >Strong team player with a track record of initiative and responsiveness.</li>
<li >Organizational understanding and global thinking.</li>
<li >Mastery of project management principles and practices.</li>
<li >Ability to handle multiple projects simultaneously with autonomy.</li>
</ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Role Summary:</strong></p><br><p>helps to keep (Enterprise applications, custom applications, and websites) running smoothly and operating properly. Resolves tickets and provides administrative and technical support and guidance on applications to users and others in IT. Trouble shoots issues, fixes bug, installs and maintains applications with regular updates. Writes support and procedure documents, helps develop requirements and detailed specifications, and works according to those requirements and specifications. Works independently under specified objectives and applies advanced troubleshooting techniques to identify, diagnose, and correct application problems; escalates issues to vendors and works with vendors for solutions. </p><br><p><strong>Main Responsibilities:</strong></p><br><ul> <li>Supports and administers (enterprise applications (ERP), Custom solutions &websites) including implementation, installation, configuration, and developing concepts and documentation. Helps create requirements and detailed specifications and works according to those requirements and specifications.</li> <li>Provides daily and proactive monitoring, maintenance, and regular updates to enterprise applications.</li> <li>Tests, troubleshoots, corrects, and resolves application incidents.</li> <li>Works with technical staff, Businesses, vendors, and contractors to resolve Incidents and to provide application and end-user support.</li> <li>Ensures integration between systems, identifies standards, and prioritizes project tasks and other activities to meet stakeholder needs.</li> <li>Performs other related duties as assigned.</li></ul><p><strong>Required Qualifications:</strong></p><br><ul> <li>Minimum bachelor’s degree, Computer Science, MIS & IS.</li> <li>+3 years of experience in various rules. </li></ul><p><strong>Core Competency:</strong></p><br><p><strong>Dependability:</strong></p><br><ul> <li>Self-driven and act proactively.</li> <li>Pursues goals with persistence and stamina, works on tasks thoroughly, ensuring accuracy and meeting standards.</li> <li>Maintains high levels of quality and effectiveness of work output and achieves outstanding results.</li></ul><p><strong>Collaboration: </strong></p><br><ul> <li>Collaborates constructively with people at all levels across the organization.</li> <li>Helps colleagues, always be available to the team, and delivers on team commitments.</li> <li>Trusts the guidance and direction of colleagues and senior members of the team.</li></ul><p><strong>Analytical Thinking:</strong></p><br><ul> <li>Examines, evaluates, and analyses different types of information objectively. </li> <li>Spots trends and patterns, establishes key facts clearly and interprets numerical data effectively.</li> <li>Provides insights and identifies ways to improve things. Trusts intuition about which methods will work best.</li></ul><p><strong>Effective Communication:</strong></p><br><ul> <li>Listens attentively and seeks to understand before being understood.</li> <li>Explains things clearly and articulates and presents information effectively and confidently.</li> <li>Challenges ideas effectively and presents persuasive arguments by presenting a strong case.</li></ul><p><strong>Functional Competency:</strong></p><br><p><strong>Trouble Shooting/Technical Support</strong></p><br><p>Resolves IT issues by diagnosing problems, determining possible resolutions, and implementing effective solutions in a timely manner. This includes supporting end users with SAFE technology solutions (ERP, Custom applications, Website Guard management system, building management system, etc.).</p><br><p><strong>Application Development/Programming / Web Development</strong></p><br><p>Develops, tests, and maintains software applications and related programs and procedures; demonstrates creativity and innovation using available software development tools and follows design requirements, including web development. Demonstrates knowledge of system development life cycle SDLC.</p><br><p><strong>Business Analysis & Solutions</strong></p><br><p>Ability to translate the organization's business needs into IT product solutions; partners with the business by guiding management on future uses of technology, developing IT solutions and initiatives, and ensuring IT solutions fit business needs.</p><br><p><strong>Project Management</strong></p><br><p>Demonstrates the discipline of planning, organizing, and managing resources and activities to achieve specified outcomes within a clearly defined timeframe and according to standards.</p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p>Responsible for expert-level support, troubleshooting, and enhancement of business applications, ensuring high performance, availability, and seamless IT operations for end-users. Job Purpose Responsible for providing expert-level support and troubleshooting for the company's critical business applications, ensuring their optimal performance and availability. This role works closely with the IT operations team, application owners, and end-users to identify and resolve complex issues, implement enhancements, and ensure the seamless operation of the company's business-critical systems. Key Responsibilities Primary Support: Serve as the primary point of contact for end-users, providing timely and effective support, troubleshooting, and problem-solving for the organization's business applications. Identity & Access Alignment: Collaborate with the infrastructure team on user access management, directory synchronization (e.g., aligning SAP SuccessFactors with Azure Active Directory ), and role mapping Issue Resolution: Analyze and troubleshoot complex incidents, identify root causes, and implement solutions to minimize downtime and ensure continuous operation. Requirements & Enhancements: Collaborate with application owners, business analysts, and development teams to understand evolving business requirements and translate them into technical specifications for upgrades. Documentation: Develop and maintain comprehensive documentation, including application architecture, configuration, operational procedures, user guides, and troubleshooting steps. Performance Monitoring: Proactively monitor application performance and usage, identify areas for improvement, and implement optimization strategies. Training & Onboarding: Support user training and system adoption to ensure end-users are equipped with the knowledge to utilize systems effectively. Upgrades & Migrations: Participate in the planning, testing, and implementation of system upgrades, patches, and migrations. IT Operations Collaboration: Partner with the IT operations team to ensure seamless integration and deployment of business applications. Reporting: Provide regular reports and updates to the Business Solutions Manager and other key stakeholders on system status and support initiatives. Low-Code Support: Support the development, enhancement, and ongoing maintenance of low-code applications (such as OutSystems) to deliver scalable business solutions. Integration Management: Manage, monitor, and support enterprise application integrations and APIs</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Bachelor s degree in Information System, Information Technology, Computer Science, or a related field. Experience: Minimum of 10+ years of relevant experience in enterprise business application support or digital platform management. Technical Competencies (Mandatory): Proficient in business application support tools (ticketing systems, remote access, performance monitoring). Strong understanding of database management, data modeling, and data integration principles. Familiarity with the Software Development Life Cycle (SDLC) and working with development teams. Proficient with project management and collaboration tools (Jira, Confluence, MS Office Suite). Excellent troubleshooting and analytical problem-solving skills. Strong knowledge of data migration and conversion strategies. Experience with OutSystems or other No/Low-code platforms. Expert-level support and administration for critical business applications (Oracle Primavera, SAP, OutSystems, Sayen, SharePoint), ensuring high system performance and availability. Integrations & APIs: Proven experience in supporting and monitoring enterprise-level system integrations, API management, and directory synchronization protocols . Behavioral Competencies: Action-Oriented and proactive. Strong Planning & Alignment capabilities. Highly Collaborative and Communicates Effectively.</p>
<p><strong>Role Summary:</strong></p><p>helps to keep (Enterprise applications, custom applications, and websites) running smoothly and operating properly. Resolves tickets and provides administrative and technical support and guidance on applications to users and others in IT. Trouble shoots issues, fixes bug, installs and maintains applications with regular updates. Writes support and procedure documents, helps develop requirements and detailed specifications, and works according to those requirements and specifications. Works independently under specified objectives and applies advanced troubleshooting techniques to identify, diagnose, and correct application problems; escalates issues to vendors and works with vendors for solutions. </p><p><strong>Main Responsibilities:</strong></p><ul> <li>Supports and administers (enterprise applications (ERP), Custom solutions &websites) including implementation, installation, configuration, and developing concepts and documentation. Helps create requirements and detailed specifications and works according to those requirements and specifications.</li> <li>Provides daily and proactive monitoring, maintenance, and regular updates to enterprise applications.</li> <li>Tests, troubleshoots, corrects, and resolves application incidents.</li> <li>Works with technical staff, Businesses, vendors, and contractors to resolve Incidents and to provide application and end-user support.</li> <li>Ensures integration between systems, identifies standards, and prioritizes project tasks and other activities to meet stakeholder needs.</li> <li>Performs other related duties as assigned.</li></ul><p><strong>Required Qualifications:</strong></p><ul> <li>Minimum bachelor’s degree, Computer Science, MIS & IS.</li> <li>+3 years of experience in various rules. </li></ul><p><strong>Core Competency:</strong></p><p><strong>Dependability:</strong></p><ul> <li>Self-driven and act proactively.</li> <li>Pursues goals with persistence and stamina, works on tasks thoroughly, ensuring accuracy and meeting standards.</li> <li>Maintains high levels of quality and effectiveness of work output and achieves outstanding results.</li></ul><p><strong>Collaboration: </strong></p><ul> <li>Collaborates constructively with people at all levels across the organization.</li> <li>Helps colleagues, always be available to the team, and delivers on team commitments.</li> <li>Trusts the guidance and direction of colleagues and senior members of the team.</li></ul><p><strong>Analytical Thinking:</strong></p><ul> <li>Examines, evaluates, and analyses different types of information objectively. </li> <li>Spots trends and patterns, establishes key facts clearly and interprets numerical data effectively.</li> <li>Provides insights and identifies ways to improve things. Trusts intuition about which methods will work best.</li></ul><p><strong>Effective Communication:</strong></p><ul> <li>Listens attentively and seeks to understand before being understood.</li> <li>Explains things clearly and articulates and presents information effectively and confidently.</li> <li>Challenges ideas effectively and presents persuasive arguments by presenting a strong case.</li></ul><p><strong>Functional Competency:</strong></p><p><strong>Trouble Shooting/Technical Support</strong></p><p>Resolves IT issues by diagnosing problems, determining possible resolutions, and implementing effective solutions in a timely manner. This includes supporting end users with SAFE technology solutions (ERP, Custom applications, Website Guard management system, building management system, etc.).</p><p><strong>Application Development/Programming / Web Development</strong></p><p>Develops, tests, and maintains software applications and related programs and procedures; demonstrates creativity and innovation using available software development tools and follows design requirements, including web development. Demonstrates knowledge of system development life cycle SDLC.</p><p><strong>Business Analysis & Solutions</strong></p><p>Ability to translate the organization's business needs into IT product solutions; partners with the business by guiding management on future uses of technology, developing IT solutions and initiatives, and ensuring IT solutions fit business needs.</p><p><strong>Project Management</strong></p><p>Demonstrates the discipline of planning, organizing, and managing resources and activities to achieve specified outcomes within a clearly defined timeframe and according to standards.</p>
<p>We are seeking an experienced, commercially driven Head of Marketing to lead integrated marketing campaigns for world-class conferences, exhibitions, summits, and live experiences across Saudi Arabia. This role owns the complete event marketing lifecycle from concept and strategy through execution, acquisition, and post-event analysis working closely with the Marketing Director to drive attendance, revenue, exhibitor participation, and brand awareness. The ideal candidate is a strategic leader with a proven track record delivering high-profile B2B and B2C events across the Middle East, leading multidisciplinary teams and collaborating with commercial, production, and government stakeholders in Saudi Arabia's fast-paced environment.</p><p>Key Responsibilities</p><p>Marketing Strategy & Planning</p><ul><li>Develop and execute annual marketing strategies aligned with business objectives</li><li>Build integrated marketing plans with clear audience segmentation and positioning</li><li>Create compelling value propositions for delegates, visitors, exhibitors, and sponsors</li><li>Establish measurable KPIs for brand awareness, registrations, revenue, and ROI</li><li>Lead go-to-market strategies for new launches and portfolio growth</li></ul><p>Event Marketing Leadership</p><ul><li>Manage the full marketing journey across:</li><ul><li>Discovery & Planning: Market research, audience analysis, brand development, campaign planning</li><li>Launch: Brand rollout, website launch, speaker announcements, PR and media engagement</li><li>Growth: Delegate acquisition, digital advertising, CRM automation, email marketing, partnerships, social campaigns</li><li>Live Delivery: Onsite execution, media coverage, VIP engagement, real-time optimization</li><li>Post-Event: ROI analysis, lead nurturing, retention strategies, performance reporting</li></ul></ul><p>Commercial Responsibilities</p><ul><li>Deliver attendee acquisition targets and support sponsorship sales</li><li>Maximize marketing ROI and manage budgets effectively</li><li>Identify new audience segments and revenue opportunities</li><li>Support market expansion across Saudi Arabia, the GCC, and internationally</li></ul><p>Digital Marketing & Demand Generation</p><ul><li>Performance marketing, paid search/social, LinkedIn campaigns</li><li>SEO/SEM, marketing automation, CRM strategy</li><li>Email marketing, website optimization, conversion rate optimization</li><li>Analytics, lead generation, retargeting, AI-enabled tools</li></ul><p>Brand, Content & Communications</p><ul><li>Develop event brands and ensure consistency across channels</li><li>Lead creative development, copywriting, and storytelling</li><li>Oversee video, photography, and multimedia content</li><li>Drive social media and thought leadership campaigns</li></ul><p>Public Relations & Media</p><ul><li>Develop regional PR strategies and manage media relationships</li><li>Manage external agencies and secure media partnerships</li><li>Coordinate press conferences and crisis communications</li></ul><p>Government & Stakeholder Management</p><ul><li>Build relationships with government ministries and public sector organizations</li><li>Secure endorsements and strategic partnerships</li><li>Align events with national priorities including Saudi Vision 2030</li><li>Support compliance and protocol requirements for VIPs</li></ul><p>Leadership & Team Development</p><ul><li>Lead and mentor high-performing marketing teams</li><li>Manage internal specialists, agencies, and freelancers</li><li>Foster cross-functional collaboration and set clear KPIs</li></ul><p>Analytics & Performance Reporting</p><ul><li>Track registration performance, ticket sales, marketing ROI, and conversion rates</li><li>Monitor lead generation, customer acquisition costs, and event profitability</li><li>Present strategic recommendations to senior leadership</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Marketing, Business, or Communications (Master's preferred)</li><li>10+ years in integrated marketing with 5+ years in senior leadership</li><li>Proven success with conferences, exhibitions, or large-scale events in Saudi Arabia and the GCC</li><li>Experience launching new event brands and managing multi-million-dollar budgets</li><li>Expertise in digital marketing, CRM, automation, and performance marketing</li><li>Strong commercial acumen and experience with government stakeholders</li><li>Relevant Event Experience: B2B conferences, international exhibitions, trade shows, government forums, investment summits, technology/healthcare congresses, sustainability forums, Vision 2030 initiatives, international association congresses</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are seeking an experienced and proactive Senior OSS Support Engineer to join our technical operations team. In this role, you will provide advanced (L2) technical support for our clients—primarily major telecom and network operators. You will be responsible for analyzing and resolving complex software issues, managing application deployments in modern cloud environments, and ensuring strict adherence to SLAs.<br>Additionally, you will play a pivotal role in leading and coordinating work, tasks, and shifts within our small, dedicated technical team, acting as a bridge between support operations and our R&D/Delivery departments.<br>
</p>Key Responsibilities
<ul>
<li>L2 Technical Support: Provide high-quality technical support for customers, investigating and resolving software errors reported by the technical staff of operators</li>
<li>Bug & Incident Management: Resolve bugs from test environments and perform occasional retests of bugfixes. Handle incoming tickets, monitor their status, and ensure compliance with strict Service Level Agreements (SLAs)</li>
<li>Proactive Monitoring & Maintenance: React swiftly to events and alerts detected by monitoring systems to prevent service disruptions</li>
<li>Application Management: Oversee application and data management, including the installation of full software releases, single patches, and hotfixes</li>
<li>Team Coordination: Manage and coordinate tasks, shift schedules, and daily work distribution within the local technical support group</li>
<li>Cross-Department Collaboration: Maintain close cooperation with the Production, Research & Development (R&D), and Delivery departments to escalate issues and improve product quality</li>
<li>Documentation: Create, maintain, and update comprehensive technical documentation describing problem-solving processes and standard operating procedures (SOPs)</li>
</ul>
Must-Have Requirements
<ul>
<li>Extensive OSS Experience: Deep, hands-on experience with Operations Support Systems (OSS) software, with a mandatory focus on Fault Management, Performance Management, and Service Desk operations.</li>
<li>Support Domain Expertise: A proven professional background working within a Support Domain (e.g., NOC, Application Teams, or Systems Integrator).</li>
<li>Telco Network Mastery: Strong, foundational knowledge of Telco Networks and telecom industry operations (gained on either the operator or vendor side).</li>
<li>Cloud & Kubernetes Expertise: Mandatory hands-on experience and solid knowledge of modern cloud environments and container orchestration using Kubernetes (K8s).</li>
<li>ITIL Certification: An active, valid ITIL certificate is strictly required.</li>
<li>Leadership & Coordination: Experience managing a small team or actively coordinating work, tasks, and shifts within a technical group.</li>
<li>Technical Troubleshooting: Strong root-cause analysis skills involving SQL, Linux, system logs, APIs, and scripting.</li>
<li>Education: A University Degree in Computer Science, Software Engineering, Computer Engineering, or Telecommunications Engineering.</li>
<li>Language: Fluency in English (written and spoken).</li>
<li>Based in Dammam or open to relocation.</li>
</ul>
<p><strong>Nice-to-Haves (Additional Assets)</strong></p><br>
<ul>
<li>Hands-on experience with Business Support Systems (BSS) software.</li>
<li>Proficiency in the Arabic language is highly valued.</li>
<li>Previous experience leading a small team.</li>
</ul>
For you
<ul>
<li>Support during planned maintenance windows, upgrades, and major releases.</li>
<li>Competitive salary and stable employment – over 30 years of market presence.</li>
<li>Professional growth opportunities and access to a global knowledge base.</li>
<li>Join an international leader in digital transformation.</li>
</ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
Be the change. Join the world’s most visionary developer.<br>Red Sea Global (RSG) is showing that there is a better way to positively shape the places we live, work and travel.<br>We are purpose-driven and committed to people and planet. Our transformative programs are a driving force to achieving Vision 2030, as well as leading the world towards regenerative tourism.<br>Join RSG and be part of the positive change for Saudi Arabia and the world.<br>Job Purpose The Director of Destination of Marketing for AMAALA will lead the development and execution of performance-driven marketing strategies to enhance the destination's visibility, attract key tourist segments, and drive economic growth. This role also will support the seamless execution of production projects. This role bridges the gap between creative marketing and operational excellence, ensuring that production deliverables align with brand goals, market demands, and stakeholder expectations.<br>With a strong focus on measurable results, this role will be responsible for optimizing marketing campaigns, improving ROI, and ensuring that the destination’s brand and offerings are positioned to drive visitation to the destinations.<br>As the leader of the destination's marketing team, you will collaborate closely with internal departments, external agencies, and local stakeholders to create and execute integrated marketing plans that support the overarching goals of the destination management organization. The role requires a dynamic, data-driven marketer with a deep understanding of the tourism industry, destination branding, and performance marketing principles.<br>Key Responsibilities:<br>Strategic Planning & Leadership:Develop and execute the destination’s marketing strategy with a focus on performance marketing, ensuring alignment with overall business and tourism goals. Set clear KPIs and performance targets for marketing initiatives, ensuring alignment with revenue objectives, brand positioning, and visitor engagement metrics. Lead a cross-functional destination marketing teams and coordinate closely with internal stakeholders (Development, subsidiairies, DMC, residential, events, partnerships) to drive integrated marketing campaigns and support driving visitation.<br>Performance-Driven Campaign Management:Oversee the development and implementation of targeted digital marketing campaigns (paid media, influencer marketing, social media) with a heavy focus on data analysis and ROI tracking. Continuously optimize and refine campaigns based on performance insights, A/B testing, and audience segmentation. Leverage customer data, market insights, and analytics tools (Google Analytics, Tableau, etc.) to ensure marketing investments deliver measurable growth in tourism traffic and revenue.<br>Brand Development & Positioning:Ensure consistent messaging and positioning of the destination's brand across all digital and offline channels. Innovate and enhance destination marketing programs to stand out in a competitive tourism market. Collaborate with local stakeholders (hotels, restaurants, attractions, etc.) to ensure a unified marketing approach and to highlight unique selling points.<br>Partnerships & Stakeholder Engagement:Cultivate and manage relationships with key tourism partners, local businesses, and external agencies to amplify marketing efforts and drive engagement. Establish collaborative programs with national and international tourism bodies, airlines, and digital platforms to expand reach.<br>Data & Insights Analysis:Regularly review and analyze campaign performance, consumer behavior, and market trends to adjust marketing strategies accordingly. Provide regular reports and presentations on marketing performance, campaign effectiveness, and ROI to senior leadership.<br>Budget Management & Resource Allocation:Manage the marketing budget effectively to maximize the impact of campaigns and drive optimal cost efficiency. Ensure the best use of resources for digital and traditional marketing strategies.<br>Team Development & Management:Lead, mentor, and develop a high-performing marketing team, fostering a culture of continuous learning, creativity, and accountability. Set clear goals for team members and provide ongoing coaching and feedback.<br>Job Requirements:<br>Academic Qualifications:Bachelor’s degree in Marketing, Communications, Business, or a related field (MBA or advanced degree preferred).<br>Years of Experience: Minimum of 15 years of experience in marketing, with substantial expertise in the travel and tourism sector.<br>Qualification and Experience:At least 15 years in team leadership, with a track record of managing teams and agency relationships to achieve brand objectives. Proven track record of developing and executing successful evergreen marketing strategies. Strong analytical skills and experience with marketing analytics tools. Strong background in brand management, content strategy, and integrated marketing communications. Creative, strategic thinker with a passion for the travel and tourism industry. Proven track record of leading performance-driven marketing campaigns, particularly in tourism or destination management. Strong background in digital marketing, including SEO, SEM, social media, email marketing, and paid media. Experience working with diverse stakeholders, and tourism boards. Innovative thinker with the ability to contribute to the development of brand measurement tools and metrics. Outstanding communication and interpersonal skills, with the ability to inspire teams and collaborate across departments. Strong analytical skills, with the ability to make data-driven decisions and adapt strategies based on market trends and performance analytics.<br>Skills:Strategic Thinking: Ability to think big picture while managing day-to-day operations with a clear focus on performance. Data-Driven: Strong analytical skills with the ability to translate data into actionable marketing strategies. Creativity: Innovative mindset with a passion for tourism, travel trends, and crafting compelling narratives. Communication: Excellent written and verbal communication skills; ability to interact with both internal teams and external partners effectively. Project Management: Strong organizational and project management skills with the ability to juggle multiple initiatives.<br>Technical Competencies:Strategic Marketing & Brand Leadership = Expert Integrated campaign management = Expert Stakeholder and partnership management = Expert Data -driven decision making = Expert Leadership and team development = Expert<br>Disclaimer: This job description outlines the core responsibilities of the role but is not exhaustive. Additional tasks related to the broader department may be assigned as required. This document does not represent an employment contract.<br>For more information about Red Sea Global, visit:Website: https://www.redseaglobal.com/en You Tube: https://www.youtube.com/watch?v=6y SGZwubomw X (formerly Twitter): https://x.com/RedSeaGlobal
About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Get to Know our Team:<br><br>The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda have deep experience in data science, product, strategy, and other marketing fields and have built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world.<br><br>In this Role, you’ll get to:<br><br>Search: Experiment with text ads, bidding, and campaign structures on Google, Bing, Baidu, Naver, and other search engines. Adapt to new product features and roll out changes from successful tests. Display: Test, analyze, and optimize campaigns on Facebook, Twitter, Instagram, and others. Modeling: Analyze the vast amounts of data generated by experiments, develop models we can use for optimization, and build dashboards for account managers.<br><br>What you’ll Need to Succeed:<br><br>Bachelor’s Degree or higher from top university in a quantitative subject (computer science, mathematics, engineering, or science) Ability to communicate fluently in English Good numerical reasoning skills Proficiency in Excel Intellectual curiosity<br><br>It’s Great if you Have:<br><br>Exposure to one or more data analysis packages or databases, e.g., SAS, R, SPSS, Python, VBA, SQLExperience in digital marketing Academic research experience<br><br>#STRA#ANLS#MRKT#3 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #baku #minsk #brussels #antwerp #ghent #charleroi #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics microsoft power bi java finance shopee traveloka google facebook ctrip trip.com makemytrip grab amazon pandas (software) artificial intelligence (ai) information technology capital one accenture upwork deloitte mckinsey bain microsoft uber lyft gojek lazada alibaba shopify expedia skyscanner<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Get to Know our Team:<br><br>The Performance Marketing Team of Agoda is a world leader in online marketing. This department is highly data-driven and focused on developing at-scale marketing programs that improve the lifetime value of Agoda customers through measurable marketing programs and channels. The team is a blend of the best analysts, marketing strategists, and data scientists in the world. The marketing leadership at Agoda have deep experience in data science, product, strategy, and other marketing fields and have built an organization that thrives on data, creative ideas, and technology. The Performance Marketing Team also fosters a great learning environment. You will be able to learn and grow by working closely with experts from a variety of backgrounds from all over the world.<br><br>In this Role, you’ll get to:<br><br>Search: Experiment with text ads, bidding, and campaign structures on Google, Bing, Baidu, Naver, and other search engines. Adapt to new product features and roll out changes from successful tests. Display: Test, analyze, and optimize campaigns on Facebook, Twitter, Instagram, and others. Modeling: Analyze the vast amounts of data generated by experiments, develop models we can use for optimization, and build dashboards for account managers.<br><br>What you’ll Need to Succeed:<br><br>Bachelor’s Degree or higher from top university in a quantitative subject (computer science, mathematics, engineering, or science) Ability to communicate fluently in English Good numerical reasoning skills Proficiency in Excel Intellectual curiosity<br><br>It’s Great if you Have:<br><br>Exposure to one or more data analysis packages or databases, e.g., SAS, R, SPSS, Python, VBA, SQLExperience in digital marketing Academic research experience<br><br>#STRA#ANLS#MRKT#3 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #baku #minsk #brussels #antwerp #ghent #charleroi #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics microsoft power bi java finance shopee traveloka google facebook ctrip trip.com makemytrip grab amazon pandas (software) artificial intelligence (ai) information technology capital one accenture upwork deloitte mckinsey bain microsoft uber lyft gojek lazada alibaba shopify expedia skyscanner<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
<h2 class="h5">Job description</h2>
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Company Description<br><p>Tahaluf is the largest B2B live and on-demand events organiser in Saudi Arabia by space, attendance, colleagues, and revenue. It is a joint venture between Informa PLC, the Saudi Federation for Cybersecurity, Programming and Drones (SAFCSP), and the Events Investment Fund (EIF).<br>
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Tahaluf is bold, visionary, and determined to make an impact. Our team fosters a culture of collaboration, creativity, and a little fun, here teamwork rules and work feels as exciting as the events we create. Scaling at this pace also requires exceptional local partners, and Tahaluf is proud to work with a range of government and non-government organisations at the forefront of Saudi Arabia’s B2B and B2C large-scale events scene.<br>
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Be part of something BIG with Tahaluf’s series of record-breaking events: LEAP and Cityscape - the largest events in the world in their respective fields of tech and real estate; Black Hat MEA - a Guinness World Record holder for the largest CTF competition during the event; and CPHI Middle East - the largest pharma debut event in history, to name just a few. Tahaluf is making a huge impact on the global events sector.<br>
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Join our ambitious and highly committed team, unafraid to push boundaries and disrupt the status quo. From day one, you’ll dive into large-scale projects under the guidance of a supportive leadership team that will encourage your personal development and open doors to new opportunities.</p><br><br>Job Description<br><p>The team is looking for a Senior Conference Producer to join the team who can demonstrate they have their finger on the pulse of our fast-paced and ever-changing industry. The successful candidate will be confident in speaking to expert speakers from all over the world and selling the unique opportunity to showcase their knowledge and expertise at our event. With meticulous organisational skills, you will be responsible for managing the speakers and order of show on-site at the event. </p><br><p><u><strong>What you will do</strong></u></p><br><p><strong>Conference Production </strong></p><br><ul><li>Produce high-level relevant industry conference programmes. </li><li>Liaise with key professionals/institutions and companies in the production of conference programmes. </li><li>Engage with recommended speakers and confirm their attendance. </li><li>Ensure the speaker database is updated to provide current and accurate speaker lists and files for event management. </li><li>Prepare and communicate creative brief documents to the Marketing team. </li><li>Assist providing leads to the sponsorship team and attend sales meetings as appropriate. </li><li>Mentor other conference producers within the team. </li><li>Conduct a post-show analysis of the event including job title analysis </li></ul><p><strong>Market Research and Industry Networks</strong> </p><br><ul><li>Effectively research topics with relevant industry professionals and the target market. </li><li>Develop new conference ideas and programme content through meetings and tele-research with key experts. </li><li>Collaborate with the Exhibition Director and other sales team members to generate ideas for enhancing the conference portfolio.</li><li>Identify key opinion leaders/institutions and companies related to the event. </li><li>Maintain existing and build new relationships develop a conference with topics and speakers. </li><li>Look at additional add-ons and other ways of attracting more delegates i.e. workshops, poster sessions, partnering with associations etc. </li></ul><p><strong>Speaker & Delegate Liaison </strong></p><br><ul><li>Assist with onsite duties as required for the duration of the event, which may require longer working hours </li></ul><br>Qualifications<br><p><u><strong>What you will bring</strong> </u></p><br><ul><li>Extensive proven experience in conference production, with a focus on the tech or gaming sectors.</li><li>Demonstrable experience in successfully delivering conferences within large-scale events, managing conference tracks and budgets</li><li>Good understanding of and experience in the KSA market, ideally with exposure to government entities </li><li>Ability to thrive in dynamic, fast-paced environments by maintaining a solutions-focused mindset and delivering results under pressure</li><li>Passion for driving continuous improvement with a proven track record of enhancing processes and successfully implementing new initiatives</li></ul><p><strong>What would be great (but not essential!) </strong></p><br><p><strong>Experience of working in research-based role</strong></p><br><ul><li>Sales experience including creating proposals, pitching ideas, closing proposals</li><li>Journalism skills including copywriting and editing</li></ul><br>Additional Information<br><p><strong>Core Benefits: </strong></p><br><ul><li><p>Medical Insurance for individual and family </p><br></li></ul><ul><li><p>Annual leave – 28 days </p><br></li></ul><ul><li><p>School fees contribution, 40,000 SAR per child per year, up to a max of three children </p><br></li></ul><ul><li><p>Wellbeing Benefits </p><br></li></ul><ul><li><p>Remote working on Sundays </p><br></li></ul><ul><li><p>Working anywhere – 2 months every year </p><br></li></ul><ul><li><p>Family visa costs* (up to a max of three children) </p><br></li></ul><ul><li><p>Individual annual flight allowance* (Expat only) </p><br></li></ul><p>Local Relocation Package*: </p><br><ul><li><p>Paid flight to Riyadh (for you and your dependents) </p><br></li></ul><ul><li><p>30 days accommodation or suitable serviced apartment from your arrival date. Alternatively, if you already have accommodation in Riyadh and do not require a hotel or serviced apartment, then we provide a one-off payment of SAR 5,000 </p><br></li></ul><ul><li><p>SAR 2,500 towards shipping goods/excess baggage costs on production of receipts/invoices </p><br></li></ul><p> International Relocation Package*: </p><br><ul><li><p>Paid flight to Riyadh (for you and your dependents) </p><br></li></ul><ul><li><p>60 days accommodation or suitable serviced apartment from your arrival date. Alternatively, if you already have accommodation in Riyadh and do not require a hotel or serviced apartment, then we provide a one-off payment of SAR 5,000 </p><br></li></ul><ul><li><p>SAR 2,500 towards shipping goods/excess baggage costs on production of receipts/invoices </p><br></li></ul><p>*If eligible </p><br><p>We work hard to make sure life at Tahaluf is rewarding, supportive and enjoyable for everyone. We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. We don't just accept difference, we celebrate it. We welcome applicants from all backgrounds and circumstances and base hiring decisions on relevant qualifications and merit. We are proud to provide a disability-friendly environment. If you require any support or adjustments to participate in our interview or selection processes, please let us know. </p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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Bachelor's degree / higher diploma </div>
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<p> Job Overview: Lead the design, development, and delivery of learning and development initiatives across the Club. Ensure employees are equipped with the knowledge, skills, and competencies required to perform effectively and support the Club's development objectives. Drive learning and development programmes, competency-based development initiatives, leadership development activities, coaching and mentoring programmes, and individual development planning to support employee growth and capability enhancement. Key Responsibilities Learning & Development Strategy Develop and maintain the Learning & Development strategy and approach Develop the annual development plan and budget. Identify learning priorities and development requirements across the Club. Support the implementation of learning and development initiatives aligned with organizational needs. Training & Development Conduct skills and training needs analysis across the organization. Develop and manage the annual training calendar and associated budget. Coordinate and deliver learning and development programmes. Monitor the effectiveness and completion of training activities. Competency Framework & Assessments Develop and maintain competency frameworks and competency libraries. Coordinate competency assessments and development planning activities. Support leaders and employees in identifying competency development needs. Individual Development Planning Ensure Individual Development Plans (IDPs) are developed and maintained for employees. Support leaders and employees in identifying appropriate development opportunities. Monitor the implementation and progress of development plans. Leadership Development Design and implement leadership development programmes. Support leadership assessments and leadership effectiveness initiatives. Develop programmes aimed at strengthening leadership capability across the Club. Coaching & Mentoring Develop and coordinate coaching and mentoring initiatives. Support employees and leaders in development and growth activities. Promote a culture of continuous learning and professional development. Career & High-Potential Development Support the implementation of career paths and career ladders. Develop and coordinate high-potential development programmes. Design development interventions that enhance employee growth and development. Induction & Learning Programmes Design and implement induction and development programmes for employees. Coordinate learning activities with internal stakeholders and subject matter experts. Ensure learning programmes are effectively delivered and continuously improved. Deliver trainings.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications & Experience Bacheloru2019s degree in Human Resources, Business Administration, Education, Organizational Development, or a related field. 5u20138 years of experience in Learning & Development, Talent Development, Training, or related areas. Experience designing and implementing learning and development programmes. Experience delivering learning programmes Experience conducting training needs analysis and competency-based development initiatives. Experience working with leaders and employees on development and capability-building activities. Core Competencies Learning & Development Training Needs Analysis Competency Management Leadership Development Coaching & Mentoring Facilitation & Presentation Skills Leadership Characteristics Passionate about developing people. Collaborative and supportive. Credible and professional. Strong communicator and facilitator. Proactive and organized. Adaptable and solution-oriented.</p>
<p>To ensure the smooth operation of the Sporting Director’s office by maintaining records, coordinating meetings and travel logistics, and assisting with HR and finance administrative tasks.</p><p><strong>Job Responsibilities:</strong></p><p><strong>Administrative and Clerical Support</strong></p><ul><li>Assist the Sporting Director’s Office Manager with managing schedules, meetings, and travel logistics</li><li>Handle document filing, record-keeping, and data entry for staff contracts, reports and meeting records.</li><li>Maintain and update databases related to all first-team staff and service level agreements.</li><li>Serve as a point of contact for internal departments needing basic assistance from the Sporting Director’s Office</li><li>Serve as a point of contact for staff professional development requests and track and record all requests, attendance and certifications</li><li>Manage routine email correspondence and inquiries</li></ul><p><strong>Meetings and Communications</strong></p><ul><li>Provide support to arrange meetings, agendas, take minutes, and distribute meeting summaries and actions</li><li>Maintain and update the Sporting Director’s office calendar</li></ul><p><strong>HR, Procurement and Finance Support</strong></p><ul><li>Assist in tracking expenses, purchasing, processing invoices, and ensuring all financial, procurement and HR processes are carried out in a timely manner</li><li>Ensure financial, procurement and HR documents/reports are properly signed, recorded and tracked over time</li></ul><p><strong>Office Operations & Supplies Management</strong></p><ul><li>Ensure the Sporting Directors office is always organised and professional.</li><li>Maintain office supplies, ensuring smooth daily operations.</li><li>Assist in IT support requests and equipment management</li></ul><p><strong>Other:</strong></p><ul><li>Deputise for the Sporting Director’s Office Manager as and when needs</li><li>Ensure all continuous professional development and training courses are up to date and the minimum professional standards of the role are met.</li><li>Any other duties as requested by the line manager or Sporting Director</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Sports Management, Business Administration or related field</p><p>Level 3 (A Level) Qualification or equivalent experience</p><p><strong>Skills, Knowledge and Experience:</strong></p><ul><li>Experience in executive-level administrative support, preferably in sports or a high-performance environment.</li><li>Strong organisational and communication skills with attention to detail.</li><li>Agile and adaptable with the ability to work under pressure in a fast-paced football environment sometimes outside of normal office hours.</li><li>Proficiency in Microsoft Office, Google Suite, and project management tools.</li><li>Ability to handle sensitive football-related information with professionalism.</li><li>Passion for football and an understanding of the operational dynamics of a high-level professional Football Club.</li><li>Experience in working closely with executives, managers, or senior technical staff.</li><li>Ability to plan and execute meetings and complex travel logistics efficiently.</li><li>Passion for football and an understanding of the operational dynamics of a high-level professional Football Club.</li><li>Experience in working closely with executives, managers, or senior technical staff.</li><li>Ability to plan and execute meetings and complex travel logistics efficiently.</li><li>Experience within a professional club in the Middle East .</li><li>Multilingual skills, particularly English, Spanish and Arabic.</li></ul>
<p><br></p><p>Overview: Al-Qadsiah Club is seeking a dynamic and innovative Head of Social Media to oversee the club’s digital presence. The ideal candidate will have a passion for sports and social media, a strategic mindset, and the ability to lead and inspire a team. This individual will be responsible for shaping and executing the social media strategy to enhance the club's online presence, fan engagement, and brand visibility. This role offers a unique opportunity to build and lead the social media function, define the club’s digital voice, and deliver impactful, high-quality content across key moments, campaigns, and sporting milestones. Working at the intersection of sport, entertainment, and culture, the successful candidate will drive audience growth, strengthen fan engagement, and position Al-Qadsiah Club as a leading digital presence, while operating in a fast-paced, high-performance environment with strong opportunities for ownership, creativity, and career growth.</p><p>Key Responsibilities:</p><p>1. Social Media Strategy Development</p><ul><li>Create and implement a comprehensive social media strategy to increase brand awareness, fan engagement, and drive club objectives.</li><li>Develop campaigns that align with club events, promotions, and sports seasons.</li></ul><p>2. Content Creation & Management</p><ul><li>Oversee content creation, including graphics, videos, and copywriting, to ensure alignment with the club's brand identity.</li><li>Manage the editorial calendar for social media platforms, ensuring timely and relevant content.</li></ul><p>3. Community Engagement & Growth</p><ul><li>Engage with fans and followers across platforms by responding to comments, messages, and managing fan interactions.</li><li>Develop and execute strategies to grow the club’s social media following across various platforms.</li></ul><p>4. Analytics & Reporting</p><ul><li>Monitor and analyze social media metrics to evaluate the effectiveness of campaigns and strategies.</li><li>Produce monthly reports with insights and recommendations to improve social media performance.</li></ul><p>5.Team Leadership & Collaboration:</p><ul><li>Lead and mentor a team of social media specialists and content creators.</li><li>Collaborate with marketing, public relations, and other departments to ensure cohesive brand messaging across all platforms.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Marketing, Communications, Media, or a related field.</li><li>Minimum of 5-7 years of experience in social media management, with at least 2 years in a leadership role. Previous experience in the sports industry or managing social media for sports teams or brands is highly desirable.</li><li>Experience with major social media platforms (Facebook, Twitter, Instagram, TikTok, YouTube, etc.) and their algorithms.</li><li>Strong understanding of digital marketing strategies, analytics, and tools.</li><li>Excellent written and verbal communication skills.</li><li>Creativity and ability to think outside the box to drive engagement and brand recognition.</li><li>Strong organizational skills with the ability to multitask and prioritize tasks in a fast-paced environment.</li><li>Strong understanding of fan behavior and the ability to tailor content to sports enthusiasts.</li><li>Preferred Certifications: Social Media Marketing Certification, Adobe Creative Suite or similar</li></ul>
<p><span ><strong>From Land to Sea – Active Experiences in Nature’s Purest Form</strong><strong> </strong><strong> </strong></span></p>
<p> </p>
<p><span ><strong>Red Sea Sports s Entertainment (RSSE) </strong>is a dedicated subsidiary of <strong>Red Sea Global (RSG)</strong>, responsible for designing and delivering outstanding land and marine experiences at <strong>The Red Sea destination</strong>. RSSE manages and operates a diverse portfolio of sports, adventure, and leisureofferings, including water sports through <strong>Galaxea</strong>, adventure activities via <strong>Akun</strong>, and leisure experiences delivered by <strong>WAMA</strong>.RSSE plays a key strategic role in the partnership between <strong>Red Sea Global </strong>and the <strong>Saudi Olympic s Paralympic Committee</strong>, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with <strong>Saudi Vision 2030</strong>, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.</span></p>
<p> </p>
<p><span ><strong>Job Purpose</strong></span></p>
<p> </p>
<p><span >The Reception and Retail Specialist is a site-based position. The Reception and Retail Specialist is the first impression many guests will have of the Center at the asset. This first impression is crucial in delivering a high-quality visitor experience. The Reception and Retail Specialist will need to be a “people” person with an understanding of the provided activities. The Reception and Retail Specialist will be tasked with the administration of the center, as well as the retail outlet of the center. Organization is essential to deliver on this role.</span></p>
<p> </p>
<p><span ><strong>Job Responsibilities</strong></span></p>
<p> </p>
<p><span ><strong>General</strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Reporting directly to the Center Manager, assisting in the smooth running of the center asset.</span></li>
<li ><span >Assist the Senior Manager in the development of other centers at other assets.</span></li>
<li ><span >Maintain a professional appearance of the center.</span></li>
<li ><span >Ensure all sales are conducted in a professional manner.</span></li>
<li ><span >Work remotely and visit office as and when required.</span></li>
<li ><span >Manage inventory for preopening.</span></li>
<li ><span >Prepare retail stock for future years.</span></li>
<li ><span >Manage the purchasing budget.</span></li>
<li ><span >Ensure sufficient stock.</span></li>
</ul>
<p> </p>
<p><span ><strong>Establishment of the Center: Pre-Opening</strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Work alongside the Center Manager to develop and deliver the centre and necessary components.</span></li>
<li ><span >Working alongside and supporting all RSSE during Delivery stage to ensure targets are achieved, operational phasing is initiated when required and projects are delivered as designed.</span></li>
<li ><span >Become familiar with the retail products in stock.</span></li>
<li ><span >Become familiar with the activities in the area.</span></li>
<li ><span >Become familiar with the courses on offer, this includes understanding the required materials, paperwork, and standards (ie prerequisites, age) necessary for specific courses.</span></li>
</ul>
<p> </p>
<p><span ><strong>Establishment of the Center: Post-Opening</strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >All activities conducted from the Center are conducted in a professional manner.</span></li>
<li ><span >Assist operation staff to ensure all daily activities are conducted in a safe and professional manner.</span></li>
<li ><span >Ensure up to date and accurate records are kept pertaining to retail activities.</span></li>
<li ><span >Plan and direct the day-to-day operations of a retail outlet according to company policy.</span></li>
<li ><span >Develop strategies to improve customer service, drive store sales, and increase profitability to achieve financial goals.</span></li>
<li ><span >Ensure customer needs are met, complaints are resolved, and service is quick and efficient.</span></li>
<li ><span >Daily attention to ethical business practises, safety, cleanliness, company appearance and uniform standards, and approved environmental practises at location, elevating significant issues to the Center Manager.</span></li>
<li ><span >Ensure retail products and displays are merchandized effectively to maximise sales and profitability.</span></li>
<li ><span >Establish and maintain effective working relationships with managers, co-workers, and the public.</span></li>
<li ><span >Maintaining accurate inventory records and preparing orders from suppliers. </span></li>
<li ><span >Assisting staff/students with course registration and/or rental equipment.</span></li>
<li ><span >Taking bookings and answering questions about courses/activities destinations.</span></li>
<li ><span >The Center Receptionist is often the link between students and the staff Team.</span></li>
</ul>
<p> </p>
<p><span ><strong>Policies, Systems, Processes, Procedures, Standards and Reports</strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Adopt and follow all relevant functional policies, processes, standard operating procedures, and instructions to ensure the center operates in a controlled and consistent manner. </span></li>
</ul>
<p> </p>
<p><span ><strong>Safety, Quality & Environment </strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Apply safety, quality and environmental management policies, procedures, and controls to ensure employee and public safety, legislative compliance, delivery of high-quality products/service and a responsible environmental attitude.</span></li>
</ul>
<p> </p>
<p><span ><strong>Continuous Improvement </strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Contribute to the identification of opportunities for continuous improvement of the center’s systems, processes and practices considering ‘international best practice’, improvement of business processes, cost reduction and productivity improvement.Job Requirements</span></li>
</ul>
<p> </p>
<p><span ><strong>Qualification and Experience</strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Hospitality track record</span></li>
<li ><span >Proven sales record</span></li>
<li ><span >Knowledge of the reception industry’s concepts, practices and procedures</span></li>
</ul>
<p> </p>
<p><span ><strong>Essential Skills</strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Excellent standard of written and spoken English</span></li>
<li ><span >Excellent communicator and public talking</span></li>
<li ><span >Has an aptitude and aspiration for outstanding customer service with a ‘can-do’ attitude</span></li>
<li ><span >Flexible and open-minded approach to environment and tasks</span></li>
<li ><span >Ability to self-motivate and deliver to agreed deadlines</span></li>
<li ><span >Good time-keeping</span></li>
<li ><span >Social media experience</span></li>
<li ><span >Excellent salesperson</span></li>
<li ><span >Highly detail-oriented </span></li>
<li ><span >Guest experience oriented, social personality</span></li>
<li ><span >Able to work with different cultures and nationalities</span></li>
<li ><span >Ability to handle high-end clientele, superior level of customer service</span></li>
<li ><span >Effectively manage guests’ requests and complaints</span></li>
<li ><span >Be a perfect role model for other staff members</span></li>
<li ><span >Able to work in a dive resort environment and follow professional grooming standards</span></li>
<li ><span >Able to work both as part of a team and independently, and exercises sound judgment and discretion</span></li>
<li ><span >Demonstrate the utmost confidentiality at all times</span></li>
<li ><span >Proficient with Microsoft Office </span></li>
<li ><span >Has an interest in and an ability to build a solid understanding of marine science, research, conservation and education</span></li>
<li ><span >Ability to deliver a magical guest experience </span></li>
<li ><span >Able to assist with dive center administration and planning</span></li>
</ul>
<p> </p>
<p><span ><strong>Desirable Skills</strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Spoken language other than English (preferably Arabic)</span></li>
<li ><span >Marine conservation interest/background</span></li>
</ul>
</span>
<p><span ><strong>From Land to Sea – Active Experiences in Nature’s Purest Form</strong><strong> </strong><strong> </strong></span></p>
<p> </p>
<p><span ><strong>Red Sea Sports s Entertainment (RSSE) </strong>is a dedicated subsidiary of <strong>Red Sea Global (RSG)</strong>, responsible for designing and delivering outstanding land and marine experiences at <strong>The Red Sea destination</strong>. RSSE manages and operates a diverse portfolio of sports, adventure, and leisureofferings, including water sports through <strong>Galaxea</strong>, adventure activities via <strong>Akun</strong>, and leisure experiences delivered by <strong>WAMA</strong>.RSSE plays a key strategic role in the partnership between <strong>Red Sea Global </strong>and the <strong>Saudi Olympic s Paralympic Committee</strong>, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with <strong>Saudi Vision 2030</strong>, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.</span></p>
<p> </p>
<p><span ><strong>Job Purpose</strong></span></p>
<p> </p>
<p><span >The Reception and Retail Specialist is a site-based position. The Reception and Retail Specialist is the first impression many guests will have of the Center at the asset. This first impression is crucial in delivering a high-quality visitor experience. The Reception and Retail Specialist will need to be a “people” person with an understanding of the provided activities. The Reception and Retail Specialist will be tasked with the administration of the center, as well as the retail outlet of the center. Organization is essential to deliver on this role.</span></p>
<p> </p>
<p><span ><strong>Job Responsibilities</strong></span></p>
<p> </p>
<p><span ><strong>General</strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Reporting directly to the Center Manager, assisting in the smooth running of the center asset.</span></li>
<li ><span >Assist the Senior Manager in the development of other centers at other assets.</span></li>
<li ><span >Maintain a professional appearance of the center.</span></li>
<li ><span >Ensure all sales are conducted in a professional manner.</span></li>
<li ><span >Work remotely and visit office as and when required.</span></li>
<li ><span >Manage inventory for preopening.</span></li>
<li ><span >Prepare retail stock for future years.</span></li>
<li ><span >Manage the purchasing budget.</span></li>
<li ><span >Ensure sufficient stock.</span></li>
</ul>
<p> </p>
<p><span ><strong>Establishment of the Center: Pre-Opening</strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Work alongside the Center Manager to develop and deliver the centre and necessary components.</span></li>
<li ><span >Working alongside and supporting all RSSE during Delivery stage to ensure targets are achieved, operational phasing is initiated when required and projects are delivered as designed.</span></li>
<li ><span >Become familiar with the retail products in stock.</span></li>
<li ><span >Become familiar with the activities in the area.</span></li>
<li ><span >Become familiar with the courses on offer, this includes understanding the required materials, paperwork, and standards (ie prerequisites, age) necessary for specific courses.</span></li>
</ul>
<p> </p>
<p><span ><strong>Establishment of the Center: Post-Opening</strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >All activities conducted from the Center are conducted in a professional manner.</span></li>
<li ><span >Assist operation staff to ensure all daily activities are conducted in a safe and professional manner.</span></li>
<li ><span >Ensure up to date and accurate records are kept pertaining to retail activities.</span></li>
<li ><span >Plan and direct the day-to-day operations of a retail outlet according to company policy.</span></li>
<li ><span >Develop strategies to improve customer service, drive store sales, and increase profitability to achieve financial goals.</span></li>
<li ><span >Ensure customer needs are met, complaints are resolved, and service is quick and efficient.</span></li>
<li ><span >Daily attention to ethical business practises, safety, cleanliness, company appearance and uniform standards, and approved environmental practises at location, elevating significant issues to the Center Manager.</span></li>
<li ><span >Ensure retail products and displays are merchandized effectively to maximise sales and profitability.</span></li>
<li ><span >Establish and maintain effective working relationships with managers, co-workers, and the public.</span></li>
<li ><span >Maintaining accurate inventory records and preparing orders from suppliers. </span></li>
<li ><span >Assisting staff/students with course registration and/or rental equipment.</span></li>
<li ><span >Taking bookings and answering questions about courses/activities destinations.</span></li>
<li ><span >The Center Receptionist is often the link between students and the staff Team.</span></li>
</ul>
<p> </p>
<p><span ><strong>Policies, Systems, Processes, Procedures, Standards and Reports</strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Adopt and follow all relevant functional policies, processes, standard operating procedures, and instructions to ensure the center operates in a controlled and consistent manner. </span></li>
</ul>
<p> </p>
<p><span ><strong>Safety, Quality & Environment </strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Apply safety, quality and environmental management policies, procedures, and controls to ensure employee and public safety, legislative compliance, delivery of high-quality products/service and a responsible environmental attitude.</span></li>
</ul>
<p> </p>
<p><span ><strong>Continuous Improvement </strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Contribute to the identification of opportunities for continuous improvement of the center’s systems, processes and practices considering ‘international best practice’, improvement of business processes, cost reduction and productivity improvement.Job Requirements</span></li>
</ul>
<p> </p>
<p><span ><strong>Qualification and Experience</strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Hospitality track record</span></li>
<li ><span >Proven sales record</span></li>
<li ><span >Knowledge of the reception industry’s concepts, practices and procedures</span></li>
</ul>
<p> </p>
<p><span ><strong>Essential Skills</strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Excellent standard of written and spoken English</span></li>
<li ><span >Excellent communicator and public talking</span></li>
<li ><span >Has an aptitude and aspiration for outstanding customer service with a ‘can-do’ attitude</span></li>
<li ><span >Flexible and open-minded approach to environment and tasks</span></li>
<li ><span >Ability to self-motivate and deliver to agreed deadlines</span></li>
<li ><span >Good time-keeping</span></li>
<li ><span >Social media experience</span></li>
<li ><span >Excellent salesperson</span></li>
<li ><span >Highly detail-oriented </span></li>
<li ><span >Guest experience oriented, social personality</span></li>
<li ><span >Able to work with different cultures and nationalities</span></li>
<li ><span >Ability to handle high-end clientele, superior level of customer service</span></li>
<li ><span >Effectively manage guests’ requests and complaints</span></li>
<li ><span >Be a perfect role model for other staff members</span></li>
<li ><span >Able to work in a dive resort environment and follow professional grooming standards</span></li>
<li ><span >Able to work both as part of a team and independently, and exercises sound judgment and discretion</span></li>
<li ><span >Demonstrate the utmost confidentiality at all times</span></li>
<li ><span >Proficient with Microsoft Office </span></li>
<li ><span >Has an interest in and an ability to build a solid understanding of marine science, research, conservation and education</span></li>
<li ><span >Ability to deliver a magical guest experience </span></li>
<li ><span >Able to assist with dive center administration and planning</span></li>
</ul>
<p> </p>
<p><span ><strong>Desirable Skills</strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Spoken language other than English (preferably Arabic)</span></li>
<li ><span >Marine conservation interest/background</span></li>
</ul>
</span>
<p><span ><strong>From Land to Sea – Active Experiences in Nature’s Purest Form</strong><strong> </strong><strong> </strong></span></p>
<p> </p>
<p><span ><strong>Red Sea Sports s Entertainment (RSSE) </strong>is a dedicated subsidiary of <strong>Red Sea Global (RSG)</strong>, responsible for designing and delivering outstanding land and marine experiences at <strong>The Red Sea destination</strong>. RSSE manages and operates a diverse portfolio of sports, adventure, and leisureofferings, including water sports through <strong>Galaxea</strong>, adventure activities via <strong>Akun</strong>, and leisure experiences delivered by <strong>WAMA</strong>.RSSE plays a key strategic role in the partnership between <strong>Red Sea Global </strong>and the <strong>Saudi Olympic s Paralympic Committee</strong>, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with <strong>Saudi Vision 2030</strong>, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.</span></p>
<p> </p>
<p><span ><strong>Job Purpose</strong></span></p>
<p> </p>
<p><span >The Reception and Retail Specialist is a site-based position. The Reception and Retail Specialist is the first impression many guests will have of the Center at the asset. This first impression is crucial in delivering a high-quality visitor experience. The Reception and Retail Specialist will need to be a “people” person with an understanding of the provided activities. The Reception and Retail Specialist will be tasked with the administration of the center, as well as the retail outlet of the center. Organization is essential to deliver on this role.</span></p>
<p> </p>
<p><span ><strong>Job Responsibilities</strong></span></p>
<p> </p>
<p><span ><strong>General</strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Reporting directly to the Center Manager, assisting in the smooth running of the center asset.</span></li>
<li ><span >Assist the Senior Manager in the development of other centers at other assets.</span></li>
<li ><span >Maintain a professional appearance of the center.</span></li>
<li ><span >Ensure all sales are conducted in a professional manner.</span></li>
<li ><span >Work remotely and visit office as and when required.</span></li>
<li ><span >Manage inventory for preopening.</span></li>
<li ><span >Prepare retail stock for future years.</span></li>
<li ><span >Manage the purchasing budget.</span></li>
<li ><span >Ensure sufficient stock.</span></li>
</ul>
<p> </p>
<p><span ><strong>Establishment of the Center: Pre-Opening</strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Work alongside the Center Manager to develop and deliver the centre and necessary components.</span></li>
<li ><span >Working alongside and supporting all RSSE during Delivery stage to ensure targets are achieved, operational phasing is initiated when required and projects are delivered as designed.</span></li>
<li ><span >Become familiar with the retail products in stock.</span></li>
<li ><span >Become familiar with the activities in the area.</span></li>
<li ><span >Become familiar with the courses on offer, this includes understanding the required materials, paperwork, and standards (ie prerequisites, age) necessary for specific courses.</span></li>
</ul>
<p> </p>
<p><span ><strong>Establishment of the Center: Post-Opening</strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >All activities conducted from the Center are conducted in a professional manner.</span></li>
<li ><span >Assist operation staff to ensure all daily activities are conducted in a safe and professional manner.</span></li>
<li ><span >Ensure up to date and accurate records are kept pertaining to retail activities.</span></li>
<li ><span >Plan and direct the day-to-day operations of a retail outlet according to company policy.</span></li>
<li ><span >Develop strategies to improve customer service, drive store sales, and increase profitability to achieve financial goals.</span></li>
<li ><span >Ensure customer needs are met, complaints are resolved, and service is quick and efficient.</span></li>
<li ><span >Daily attention to ethical business practises, safety, cleanliness, company appearance and uniform standards, and approved environmental practises at location, elevating significant issues to the Center Manager.</span></li>
<li ><span >Ensure retail products and displays are merchandized effectively to maximise sales and profitability.</span></li>
<li ><span >Establish and maintain effective working relationships with managers, co-workers, and the public.</span></li>
<li ><span >Maintaining accurate inventory records and preparing orders from suppliers. </span></li>
<li ><span >Assisting staff/students with course registration and/or rental equipment.</span></li>
<li ><span >Taking bookings and answering questions about courses/activities destinations.</span></li>
<li ><span >The Center Receptionist is often the link between students and the staff Team.</span></li>
</ul>
<p> </p>
<p><span ><strong>Policies, Systems, Processes, Procedures, Standards and Reports</strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Adopt and follow all relevant functional policies, processes, standard operating procedures, and instructions to ensure the center operates in a controlled and consistent manner. </span></li>
</ul>
<p> </p>
<p><span ><strong>Safety, Quality & Environment </strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Apply safety, quality and environmental management policies, procedures, and controls to ensure employee and public safety, legislative compliance, delivery of high-quality products/service and a responsible environmental attitude.</span></li>
</ul>
<p> </p>
<p><span ><strong>Continuous Improvement </strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Contribute to the identification of opportunities for continuous improvement of the center’s systems, processes and practices considering ‘international best practice’, improvement of business processes, cost reduction and productivity improvement.Job Requirements</span></li>
</ul>
<p> </p>
<p><span ><strong>Qualification and Experience</strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Hospitality track record</span></li>
<li ><span >Proven sales record</span></li>
<li ><span >Knowledge of the reception industry’s concepts, practices and procedures</span></li>
</ul>
<p> </p>
<p><span ><strong>Essential Skills</strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Excellent standard of written and spoken English</span></li>
<li ><span >Excellent communicator and public talking</span></li>
<li ><span >Has an aptitude and aspiration for outstanding customer service with a ‘can-do’ attitude</span></li>
<li ><span >Flexible and open-minded approach to environment and tasks</span></li>
<li ><span >Ability to self-motivate and deliver to agreed deadlines</span></li>
<li ><span >Good time-keeping</span></li>
<li ><span >Social media experience</span></li>
<li ><span >Excellent salesperson</span></li>
<li ><span >Highly detail-oriented </span></li>
<li ><span >Guest experience oriented, social personality</span></li>
<li ><span >Able to work with different cultures and nationalities</span></li>
<li ><span >Ability to handle high-end clientele, superior level of customer service</span></li>
<li ><span >Effectively manage guests’ requests and complaints</span></li>
<li ><span >Be a perfect role model for other staff members</span></li>
<li ><span >Able to work in a dive resort environment and follow professional grooming standards</span></li>
<li ><span >Able to work both as part of a team and independently, and exercises sound judgment and discretion</span></li>
<li ><span >Demonstrate the utmost confidentiality at all times</span></li>
<li ><span >Proficient with Microsoft Office </span></li>
<li ><span >Has an interest in and an ability to build a solid understanding of marine science, research, conservation and education</span></li>
<li ><span >Ability to deliver a magical guest experience </span></li>
<li ><span >Able to assist with dive center administration and planning</span></li>
</ul>
<p> </p>
<p><span ><strong>Desirable Skills</strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Spoken language other than English (preferably Arabic)</span></li>
<li ><span >Marine conservation interest/background</span></li>
</ul>
</span>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span><strong>From Land to Sea – Active Experiences in Nature’s Purest Form</strong></span></p><br><br>
<br>
<p><span><strong>Red Sea Sports s Entertainment (RSSE) </strong>is a dedicated subsidiary of <strong>Red Sea Global (RSG)</strong>, responsible for designing and delivering outstanding land and marine experiences at <strong>The Red Sea destination</strong>. RSSE manages and operates a diverse portfolio of sports, adventure, and leisureofferings, including water sports through <strong>Galaxea</strong>, adventure activities via <strong>Akun</strong>, and leisure experiences delivered by <strong>WAMA</strong>.RSSE plays a key strategic role in the partnership between <strong>Red Sea Global </strong>and the <strong>Saudi Olympic s Paralympic Committee</strong>, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with <strong>Saudi Vision 2030</strong>, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.</span></p><br><br>
<br>
<p><span><strong>Job Purpose</strong></span></p><br><br>
<br>
<p><span>The Reception and Retail Specialist is a site-based position. The Reception and Retail Specialist is the first impression many guests will have of the Center at the asset. This first impression is crucial in delivering a high-quality visitor experience. The Reception and Retail Specialist will need to be a “people” person with an understanding of the provided activities. The Reception and Retail Specialist will be tasked with the administration of the center, as well as the retail outlet of the center. Organization is essential to deliver on this role.</span></p><br><br>
<br>
<p><span><strong>Job Responsibilities</strong></span></p><br><br>
<br>
<p><span><strong>General</strong></span></p><br><br>
<br>
<ul>
<li><span>Reporting directly to the Center Manager, assisting in the smooth running of the center asset.</span></li>
<li><span>Assist the Senior Manager in the development of other centers at other assets.</span></li>
<li><span>Maintain a professional appearance of the center.</span></li>
<li><span>Ensure all sales are conducted in a professional manner.</span></li>
<li><span>Work remotely and visit office as and when required.</span></li>
<li><span>Manage inventory for preopening.</span></li>
<li><span>Prepare retail stock for future years.</span></li>
<li><span>Manage the purchasing budget.</span></li>
<li><span>Ensure sufficient stock.</span></li>
</ul>
<br>
<p><span><strong>Establishment of the Center: Pre-Opening</strong></span></p><br><br>
<br>
<ul>
<li><span>Work alongside the Center Manager to develop and deliver the centre and necessary components.</span></li>
<li><span>Working alongside and supporting all RSSE during Delivery stage to ensure targets are achieved, operational phasing is initiated when required and projects are delivered as designed.</span></li>
<li><span>Become familiar with the retail products in stock.</span></li>
<li><span>Become familiar with the activities in the area.</span></li>
<li><span>Become familiar with the courses on offer, this includes understanding the required materials, paperwork, and standards (ie prerequisites, age) necessary for specific courses.</span></li>
</ul>
<br>
<p><span><strong>Establishment of the Center: Post-Opening</strong></span></p><br><br>
<br>
<ul>
<li><span>All activities conducted from the Center are conducted in a professional manner.</span></li>
<li><span>Assist operation staff to ensure all daily activities are conducted in a safe and professional manner.</span></li>
<li><span>Ensure up to date and accurate records are kept pertaining to retail activities.</span></li>
<li><span>Plan and direct the day-to-day operations of a retail outlet according to company policy.</span></li>
<li><span>Develop strategies to improve customer service, drive store sales, and increase profitability to achieve financial goals.</span></li>
<li><span>Ensure customer needs are met, complaints are resolved, and service is quick and efficient.</span></li>
<li><span>Daily attention to ethical business practises, safety, cleanliness, company appearance and uniform standards, and approved environmental practises at location, elevating significant issues to the Center Manager.</span></li>
<li><span>Ensure retail products and displays are merchandized effectively to maximise sales and profitability.</span></li>
<li><span>Establish and maintain effective working relationships with managers, co-workers, and the public.</span></li>
<li><span>Maintaining accurate inventory records and preparing orders from suppliers. </span></li>
<li><span>Assisting staff/students with course registration and/or rental equipment.</span></li>
<li><span>Taking bookings and answering questions about courses/activities destinations.</span></li>
<li><span>The Center Receptionist is often the link between students and the staff Team.</span></li>
</ul>
<br>
<p><span><strong>Policies, Systems, Processes, Procedures, Standards and Reports</strong></span></p><br><br>
<br>
<ul>
<li><span>Adopt and follow all relevant functional policies, processes, standard operating procedures, and instructions to ensure the center operates in a controlled and consistent manner. </span></li>
</ul>
<br>
<p><span><strong>Safety, Quality & Environment </strong></span></p><br><br>
<br>
<ul>
<li><span>Apply safety, quality and environmental management policies, procedures, and controls to ensure employee and public safety, legislative compliance, delivery of high-quality products/service and a responsible environmental attitude.</span></li>
</ul>
<br>
<p><span><strong>Continuous Improvement </strong></span></p><br><br>
<br>
<ul>
<li><span>Contribute to the identification of opportunities for continuous improvement of the center’s systems, processes and practices considering ‘international best practice’, improvement of business processes, cost reduction and productivity improvement.Job Requirements</span></li>
</ul>
<br>
<p><span><strong>Qualification and Experience</strong></span></p><br><br>
<br>
<ul>
<li><span>Hospitality track record</span></li>
<li><span>Proven sales record</span></li>
<li><span>Knowledge of the reception industry’s concepts, practices and procedures</span></li>
</ul>
<br>
<p><span><strong>Essential Skills</strong></span></p><br><br>
<br>
<ul>
<li><span>Excellent standard of written and spoken English</span></li>
<li><span>Excellent communicator and public talking</span></li>
<li><span>Has an aptitude and aspiration for outstanding customer service with a ‘can-do’ attitude</span></li>
<li><span>Flexible and open-minded approach to environment and tasks</span></li>
<li><span>Ability to self-motivate and deliver to agreed deadlines</span></li>
<li><span>Good time-keeping</span></li>
<li><span>Social media experience</span></li>
<li><span>Excellent salesperson</span></li>
<li><span>Highly detail-oriented </span></li>
<li><span>Guest experience oriented, social personality</span></li>
<li><span>Able to work with different cultures and nationalities</span></li>
<li><span>Ability to handle high-end clientele, superior level of customer service</span></li>
<li><span>Effectively manage guests’ requests and complaints</span></li>
<li><span>Be a perfect role model for other staff members</span></li>
<li><span>Able to work in a dive resort environment and follow professional grooming standards</span></li>
<li><span>Able to work both as part of a team and independently, and exercises sound judgment and discretion</span></li>
<li><span>Demonstrate the utmost confidentiality at all times</span></li>
<li><span>Proficient with Microsoft Office </span></li>
<li><span>Has an interest in and an ability to build a solid understanding of marine science, research, conservation and education</span></li>
<li><span>Ability to deliver a magical guest experience </span></li>
<li><span>Able to assist with dive center administration and planning</span></li>
</ul>
<br>
<p><span><strong>Desirable Skills</strong></span></p><br><br>
<br>
<ul>
<li><span>Spoken language other than English (preferably Arabic)</span></li>
<li><span>Marine conservation interest/background</span></li>
</ul>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
2+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>