Admin Assistant Jobs - Jeddah Saudi

Enterprise ERP Manager — Microsoft Dynamics 365 F&O <br>A leading electrical trading and distribution company in Jeddah is replacing its SAP system with Microsoft Dynamics 365 Finance & Operations across Finance, Procurement, Sales, and Warehouse Management for approximately 60 users. We are seeking an ERP Manager to own this migration end-to-end — from implementation partner selection through go-live and into post-live operations and continuous development.<br>What You Will Own Lead the selection of a D365 F&O implementation partner: RFP, evaluation, and commercial negotiation Own the full project lifecycle: scope, plan, RAID log, steering committee reporting Manage the implementation partner and hold them accountable for delivery Build and lead a small internal ERP team (functional analyst, technical developer, system admin) Manage the transition of existing SAP users and data into D365Ensure ZATCA/VAT compliance within the D365 implementation Own post-go-live system administration, development roadmap, and enhancement releases<br>What You Must Have Minimum 2 full-cycle D365 F&O implementations from blueprint to go-live — client side preferred Proven coverage of Finance (FI equivalent), Procurement, Sales, and ideally Warehouse modules in D365 F&OExperience migrating from SAP to D365 — or SAP to any major ERP platform Experience managing an external implementation partner, including commercial and scope negotiations Familiarity with ZATCA e-invoicing requirements in a Saudi operational context8+ years total ERP experience; team leadership experience required Fluent in Arabic and English;<br>What Will Differentiate You Background in trading, distribution, or industrial companies Microsoft D365 certifications (MB-300, MB-310, MB-330) Experience with Power BI or Qlik integration with D365

Engagement Type: Onsite | Jeddah, KSAContract Duration: 6 Months Immediate joiners with valid work permit will be prioritized. <br>Technical Requirements & Role Scope Responsibilities Run the IT PMO for a portfolio of concurrent enterprise programs across infrastructure, applications, and transformation workstreams Own governance: RAID logs, RAG status reporting, and steering committee packs for senior stakeholders Manage project intake, prioritization, budgets, and vendor/contract performance Drive delivery discipline across distributed teams and proactively flag risks before they escalate Build executive dashboards and reporting suited for CXO-level consumption Partner with business units, enterprise architects, and system integrators to align delivery with strategic priorities<br>Required Skills & Experience Solid IT project/program management background Enterprise-grade delivery experience: large budgets, multi-vendor environments, senior stakeholder management Hands-on experience with PPM tools (MS Project, Jira, Smartsheet, Service Now PPM, or similar) At least one recognized certification: PMP, PRINCE2, PMI-ACP, CSM, SAFe Agilist, or ITILBachelor's degree in Computer Science, IT, Engineering, or related field (Master's/MBA a plus)<br>Highly Valued (Bonus) Insurance industry exposure — policy admin, claims, underwriting, or insurance regulatory/compliance systems (e.g., IFRS 17) Familiarity with core insurance platforms such as Guidewire or Duck Creek Prior GCC/KSA program delivery experience<br>Logistics Start date: Immediate joiners only Work authorization: Valid KSA work permit or transferable Iqama required

PURPOSE OF THE JOB:Working closely with the Assets Management Director, and KSA & Bahrain teams to manage the current portfolioand relationship with Landlords. Lease Renewals / Negotiating Rental / Rental Saving / Negotiating Lease Termin accordance with Americana’s Terms and Conditions / Optimizing portfolio /Store closures<br>JOB FUNCTIONS:1. Negotiation and financial viability assessment: Meet with landlords, negotiate lease deals, ensure financialviability and parity with market rent, and assess store performance to manage the renewal process effectively.2. Documentation and approval process: Prepare paperwork for lease renewals, obtain necessary approvals, andmanage the legal process for lease reviews.3. Internal coordination: Liaise with internal teams including Real Estate Portfolio Managers, Operations, Finance,and Legal departments to facilitate a smooth renewal process.4. Reporting: Manage daily and weekly leasing reports to track progress and performance.5. Proactive lease renewals:a) initiate lease renewals at least 6 months prior to lease expiry or critical dates to secure early renewals.b) complete lease renewals for high performing stores and flagships 4 months prior to critical date6. Database management: Maintain an up-to-date database of the current portfolio and lease details to facilitateearly renewals and strategic decision-making.7. Market awareness: Stay informed about market rents, competitors, new strategic developments within eachtrade zone to adapt lease renewal strategies accordingly.8. Landlord relationship management: Build and maintain relationships with various landlords and propertyowners and conduct regular portfolio review meetings.9. Cost optimization: Minimize property cost inflation for the restaurant portfolio and deliver reduced costs to thebusiness by monitoring and challenging property costs and charges.10. Store profile management: Maintain a comprehensive profile for each store, including necessary documentsand information such as land deeds, owner IDs, utility bills, and official layouts.11. Disposal of closed/surplus stores: Ensure cost-effective disposal of closed or surplus stores in line with marketconditions.12. Negotiation strategy: Agree on negotiation strategies and encourage best practices for effective lease inperson negotiation.13. Store optimization: Identify and deliver store optimization opportunities, such as internal or external carve-outs.14. Assets utilization: Identify non-utilized assets and agreed strategy and action plan for disposal.15. Store closures: Carry out store closures in accordance with the closure process, ensuring timely handoverwithout incurring fines or hold over penalties for delays.<br>These responsibilities outline Americana approach to lease management and property portfolio optimization,aiming to ensure financial viability, minimize costs, and optimize the use of property assets. All above incompliance with company DOA.<br>WORKING RELATIONSHIPS:INTERNAL: Real Estate, Lease admin, GRD, Legal, Finance, Operations, Maintenance. EXTERNAL: Landlords, Retailers<br>KNOWLEDGE AND SKILL REQUIRED:Experience8-10years Post Grad Exp preferred with a multi-unit Development Very high professional integrity with confidence and consistency Steadfast in opinions/able to deal with conflict / experienced Landlords Process driven with Broad commercial acumen and determination. Demonstrate excellent customer service and negotiation skills. Strong excel skills<br>Nationality : Saudi

As Finance Manager, you provide financial leadership and play instrumental role in formingaccounting strategies. A Finance Manager role, especially in SME companies, can include broadvisionary responsibilities as well as hands-on management.<br><br>2. Purpose of Job The Finance Manager will be an integral part of the finance and accounting team. Responsiblecompletely for the finance, accounting , auditing, reporting legal and HR functions and ensurecompliance<br>.<br>3. Principal Accountabilities/Main Tasks FINANCE, ACCOUNTING & REPORTING•Prepare and maintain all accounting-related documents• Oversee all financial transactions• Handle and manage the overall Company Finances (Accounts Receivable, Accounts Payable,Banking, etc.)• Reconcile and prepare quarterly VAT returns. Reconcile and prepare monthly excise returns, UBO and ESR submission if any.• Prepare local reporting requirements to ZATCA, Ministry of Finance, E-invoicing and Labordepartments•Active participation in the periodic local executive management meetin<br>g<br>s<br>2<br>• Evaluate and establish workflows and internal controls related to Finance and Personnel Structure to make sure they are in par with current regulations• Be contact person for the headquarter for all finance related topics• Ownership of the weekly and monthly reporting to the headquarters• Prepare analysis and reports for the headquarter , (MIS, cashflow etc)• Prepare and present financial reports and analyses to the CEO/ Group FC as needed.• Responsible for Finance Department's financial reporting, budget, and long-range planning(LRP) strategy with coordination of the CEO / Group FC• Responsible for the yearly Audit Compliances• Fully manage the Account Receivables/Overdue process• Follow up with Sales + customers (if need be) on payments and overdue• Manage collections management for delinquent accounts• Manage the corporate banking accounts with entries and upkeeping• Manage Payments/checks/remittances etc.. Liaising with bank, KYC completion, negotiation .• Process improvements to enhance periodic reporting to remain relevant while continuouslyimproving the quality of reporting and analytics provided to the business.• Assist CEO on the budgeting processes (sales, cost, HR, payroll etc)• Closely assist CEO on balancing the P&L as needed as per overall strategy• Participate in financial model simulations as needed by CEO and offer advice Annual budgeting and forecasts. Inventory/stock valuation & reconciliation Group reporting, Intercompany reconciliations, Monthly HQ submissions ADMINISTRAT<br>ION:<br>• Oversee all HR tasks with PRO : visa applications, renewals, cancellations, admin, disputes,contracts, Saudization.• Monitor all company contractual obligations like Rentals, Leases, Insurance Policies, Annual Maintenance Contracts etc.• Prepare and execute the monthly payroll• Implement policies of Human Resource Management under the CEO directives• Collect, evaluate, capture, and reimburse all the staff’s expense returns as per local policies• Monitor staff’s development progress as per CEO plans and be active part of training andrefreshing co<br>u<br>rses<br>3<br>Knowledge, Skills and Abilities:• Solid understanding of accounting and finance principles• Superior analytical skills• Strong written and oral communication skills• Strong business partnering and interpersonal skills• Organized, flexible and easily adaptable to changing conditions• Ability to work well in high pressure situations in order to meet deadlines• High degree of proficiency with Excel, MS Access and Power Point• Strong project management skills• Ability to multi-task and manage numerous simultaneous priorities• High energy, high ownership of work product and dedication and commitment to driving results Competencies Required:• Makes confident, fact-based decisions• Approaches problems from different perspectives in order to suggest and implement solutions• Forecasts issues in advance in order to prevent potential impacts; both internally and externally• Facilitates communication between team members to ensure efforts are aligned• Takes accountability for delivering on commitments; owns mistakes and uses them asopportunities for learning and development• Ability to solve complex problems• Adapt at using logic and reasoning to work through problems and analyze info<br>rmation<br>4. Minimum Qualifications• Professional degree required, like CA, ACCA, CPA• Finance, Information Technology, Accounting,• 5+ years in a corporate accounting or finance role• Demonstrated success in financial modeling and analysis• Experience with financial planning and analysis functions, including annual budget, capitalbudgeting, long-term strategic planning and resource allocation processes.• Experience in Oracle Netsuite would be added adv<br>antange.<br>• Proficiency in spoken and written English and Arabic

KEY RESPONSIBILITIESA. Project Portfolio Management & Delivery Own end-to-end delivery accountability for all assigned design projects from contract award through design completion, ensuring every milestone, submission, and contractual obligation is met in full. Manage a concurrent portfolio of projects across multiple sectors and scales, maintaining clear project health visibility at all times through structured reporting and milestone tracking. Assign and direct the work of the Assistant Design Projects Manager across specific projects, calibrating workload to complexity and priority. Develop and maintain master project delivery programmes, identifying critical path items, inter-dependency risks, and resource pinch points well in advance of impact. Lead project kick-off processes, establishing delivery frameworks, communication protocols, and submission schedules aligned with the contract and client expectations. B. Contractual Governance & Scope Management Serve as the primary contractual interface for all assigned projects — thoroughly understanding the scope of work, deliverable schedules, and obligations defined in each design services agreement. Monitor scope boundaries rigorously, identifying and formally processing all scope deviations, change orders, and variation requests in accordance with the contract mechanism and firm policy. Maintain a live contractual tracker for each project, documenting all amendments, approvals, extensions of time, and outstanding obligations. Ensure that all design submissions are reviewed for scope compliance and completeness prior to issue to the client or authority. Manage project closeout processes, ensuring all contractual deliverables are formally accepted, archived, and signed off. C. Client & Stakeholder Management Act as the principal point of contact for clients across the project portfolio — building trusted, long-term relationships with both private developers and government/semi-government entities. Lead client meetings, design review workshops, authority coordination sessions, and stakeholder presentations — preparing structured agendas, facilitating productive discussions, and producing formal minutes of meetings. Manage client expectations proactively, communicating progress, risks, and decisions with clarity and professionalism at all times. Navigate government authority submission and approval processes — including MOMRAH, municipality, and other relevant regulatory bodies — coordinating submission strategies with the technical team. Represent the firm at project sites, client offices, and authority counters as required, maintaining the highest standards of professional conduct. D. Commercial Management & Fee Control Own the commercial performance of each assigned project — tracking actual hours consumed against planned fee budgets on a regular basis, and taking corrective action when consumption trends exceed projections. Prepare and present regular project financial health reports to the Design Director, highlighting fee burn rates, over-run risks, and commercial exposure. Coordinate with the Operations Manager to align production planning with fee budget availability, ensuring that design team deployment is commercially justified. Manage the identification, appointment, and contractual engagement of sub-consultants and specialist advisors on a project-by-project basis — covering disciplines or scopes that fall outside the firm's core services, or are engaged to manage production capacity constraints. Prepare sub-consultant scope briefs, evaluate proposals, negotiate fees, and administer sub-consultant agreements throughout the project lifecycle. Track sub-consultant deliverable schedules and fee drawdowns, ensuring alignment with the master project programme and the client contract. E. Internal Coordination with Operations Work in close and structured collaboration with the Operations Manager to ensure design team resourcing, production scheduling, and delivery timelines are fully aligned across all active projects. Communicate client priorities, scope changes, and submission schedule updates to the Operations Manager promptly to enable agile production planning. Participate in regular operations and project management coordination meetings, contributing portfolio-level visibility and flagging cross-project resource conflicts. Escalate unresolved delivery risks or inter-disciplinary coordination issues to the Design Director with clear problem statements and proposed resolution paths. F. Team Leadership & Development Provide day-to-day direction, mentorship, and performance guidance to the Assistant Design Projects Manager and Document Controller. Foster a high-performance project management culture within the team — promoting accountability, precision in documentation, and proactive client service. Support the professional development of the Assistant Design Projects Manager, progressively delegating responsibility commensurate with demonstrated capability. Contribute to the continuous improvement of project management processes, templates, and tools within the firm. G. Documentation & Reporting Oversee the document control function, ensuring all project correspondence, submissions, approvals, RFI/RFA logs, and transmittals are managed and archived to firm standards. Prepare executive-level project status reports and portfolio dashboards for the Design Director on a cadence aligned with firm governance requirements. Ensure comprehensive and audit-ready project files are maintained throughout the project lifecycle and formally closed out upon completion.<br>3. QUALIFICATIONS & REQUIREMENTSEducation Bachelor's degree in Architecture (strongly preferred) or a relevant Engineering discipline from an accredited university. A postgraduate qualification in Project Management (PMP, MSc Project Management, or equivalent) is highly desirable and will be given preference. Additional certifications in contract management, BIM management, or design management are advantageous. Professional Accreditation Valid registration with the Saudi Council of Engineers (SCE) is required. Candidates currently based outside the Kingdom must demonstrate full eligibility to obtain SCE registration and the appropriate KSA professional work visa upon appointment. Additional professional memberships (e.g., RIBA, AIA, PMP/PMI, RICS) are a competitive advantage. Experience12 to 15 years of progressive experience in architectural, engineering, or multi-disciplinary design project management. Demonstrated track record of independently managing multiple concurrent projects across diverse sectors including Residential, Commercial, Hospitality, Government & Civic, Mixed-Use, and Infrastructure. Proven experience managing both private-sector developer clients and government/semi-government clients (e.g., PIF-related entities, Royal Commissions, government ministries, semi-government authorities) in the Saudi or GCC market. Hands-on experience in sub-consultant procurement, scope management, contract administration, and fee control within a design consultancy environment. Minimum 5 years of experience working in the Kingdom of Saudi Arabia or the wider GCC design market is strongly preferred. Language Professional proficiency in English — written and spoken — is mandatory. Arabic language proficiency (written and spoken) is a strong advantage, particularly for government client engagement and authority submission processes.<br>TECHNICAL COMPETENCIES & SOFTWAREThe Design Projects Manager is not expected to produce design drawings or documentation. The following technical literacy is required to effectively govern project environments, review deliverables, and communicate with design teams and clients:Autodesk Auto CAD, Revit — ability to navigate, review, and interrogate design files without production-level proficiency. Design Software Literacy: Autodesk BIM 360 / Autodesk Construction Cloud — document control, issue tracking, model coordination review, and submission management. BIM & Document Management: Familiarity with scope matrix development, sub-consultant brief preparation, and RFI/RFA management. Sub-consultant & Scope Tools: Proficiency in MS Project or equivalent scheduling software for programme development and milestone management. Project Scheduling: Advanced MS Excel for fee burn tracking, resource planning, and project financial dashboards. Commercial Tracking: MS Office suite (Word, Excel, Power Point, Outlook) to an advanced professional standard. Reporting & Presentation: MS Teams, Share Point, or equivalent digital project collaboration environments. Collaboration Platforms:

ROLE PURPOSEThe role holder is responsible for lead and execute the digital transformation agenda for Saudi Ground Services (SGS), directly tied to the company’s digital airport strategy. it bridges executive priorities with on-the-ground operations by ensuring technology, processes, and people are aligned for measurable outcomes. ROLES & RESPONSIBILITIESStrategic Work on translate CEO/Executive priorities into a digital roadmap tied to SGS’s Digital Airport strategy Define future-state digital processes for ground handling (turnaround, baggage, service capture/billing, rostering, mobile workforce). Set measurable outcomes on time delivery %, adoption %, SLA uplift, turnaround time reduction, cost/productivity gains, and ROI. Develop and manage vendor strategy by selecting, guiding, and monitoring technology partners, ensuring SOWs, SLAs, and performance measures support accelerated delivery. Manage budget and resourcing by proposing operation digital transformation allocations, optimizing spend, and securing critical internal and external skills to mitigate delivery risks. Operational Oversee a light PMO framework within Operations Digital Transformation, including stage gates, risk and issue management, RAID, and benefits tracking, to secure timely and cost-effective delivery. Ensure alignment with enterprise architecture by defining standards for system integrations, APIs, and data across platforms (Inform, EPG, SAP, DCS, Wake Cap, IoT, AI/RPA, etc.) Lead cross-functional collaboration with operations, HR, finance, commercial, tech services, and airline partners to ensure alignment and effective delivery Lead change initiatives by sponsoring structured communication and training plans to drive adoption at stations, while fostering a digital-first culture. Drive end-to-end execution of airport digital initiatives from inception through design, build, testing, cutover, and hyper care to ensure seamless delivery Manage integrations across Inform, EPG, SAP, DCS, Wake Cap/IoT, mobility apps, and analytics to ensure data quality and real-time flows. Run weekly executive stand-ups, resolve dependencies, and escalate vendor or internal delays with clear ownership and deadlines. Apply delivery standards including definition of done, test coverage, UAT sign-off, cybersecurity hardening, and operational readiness before go-live. Build dashboards for turnaround, baggage, resource utilization, and billing accuracy, and use insights to enhance processes. Provide SOPs, admin guides, DR/BCP steps, and support models, ensuring smooth transition of responsibilities. Measure post-go-live outcomes on efficiency, SLA, cost, and customer experience against the business case, and take corrective action when needed. Ensure releases comply with NCA, SDAIA, and GACA controls, pass security scans, and remain audit-ready with evidence. Capture lessons learned from each release and maintain a backlog of enhancements for rapid improvement cycles. People Management Manage outsourced delivery teams by setting clear performance measures, ensuring compliance with SGS standards, and securing accountability on SLAs and KPIs. Drive effective collaboration between internal staff and outsourced resources to maintain seamless execution and knowledge transfer. Oversee vendor-managed employees’ onboarding, training, and day-to-day performance to ensure consistent service quality and cultural alignment JOB REQUIREMENTSQUALIFICATIONSMinimum Education Required Bachelor’s degree in computer science, Computer Engineering, Information Technology, or equivalent MBA is a plus Professional Certifications Required Not required EXPERIENCE Years of experience Minimum of 10 years of relevant experience with at least 5 years of experience in a managerial role.

???? We're Hiring: MIU MIU Store Managerial Opportunities???? Employment Type: Full-Time???? Level: Assistant Store Manager, Store Manager & Senior Store Management We are seeking passionate, customer-focused, and results-driven retail leaders to join our MIU MIU boutique management team. As part of one of the world's most prestigious luxury fashion brands, you will play a key role in delivering an exceptional client experience, driving business performance, leading high-performing teams, and upholding the brand's values of creativity, craftsmanship, and excellence.???? Key Responsibilities Lead and inspire the boutique team to achieve sales targets and deliver outstanding business performance. Provide an exceptional luxury client experience through personalized service and relationship building. Drive client acquisition, retention, and loyalty by developing long-term relationships with VIP and high-value customers. Coach, mentor, and develop team members to enhance product knowledge, client engagement, and sales performance. Monitor daily boutique operations, ensuring excellence in customer service, visual merchandising, and operational standards. Analyze sales performance, KPIs, and business trends to identify opportunities for growth. Ensure inventory accuracy, stock management, and effective loss prevention practices. Partner with regional management to implement sales strategies and business initiatives. Recruit, onboard, and develop top retail talent while fostering a collaborative and high-performance culture. Ensure compliance with company policies, luxury retail standards, and operational procedures. Represent the MIU MIU brand with professionalism, integrity, and a passion for luxury fashion. Maintain boutique presentation to reflect the highest standards of the brand image and customer experience.✅ Requirements Proven experience in a managerial role within luxury retail, premium fashion, jewelry, watches, beauty, or lifestyle brands. Strong track record of achieving and exceeding sales and boutique performance targets. Passion for luxury fashion, styling, and delivering exceptional customer experiences. Excellent leadership, coaching, and people development skills. Strong clienteling experience with the ability to build lasting customer relationships. Outstanding communication, interpersonal, and presentation skills. Strong commercial awareness and ability to analyze sales performance and business opportunities. Ability to thrive in a fast-paced, customer-focused retail environment. Flexibility to work retail hours, including weekends and public holidays. Bachelor's degree or equivalent retail management experience is preferred. Proficiency in retail POS systems and Microsoft Office is an advantage.???? What We Offer Opportunity to build your career with one of the world's leading luxury fashion houses. Exposure to an international luxury retail environment and iconic designer collections. Career progression opportunities into Senior Store Manager, Area Manager, Retail Manager, Regional Retail Manager, or Corporate Retail Leadership roles. Comprehensive training, leadership development, and ongoing learning opportunities. A collaborative, inclusive, and performance-driven workplace culture. Competitive compensation, attractive performance incentives, employee benefits, and luxury retail career development.

About BSF:<br>Banque Saudi Fransi (BSF) is a leading financial institution built on a bold vision, to merge Saudi leadership with international standards, from day one, we have gone beyond conventional banking empowering ambition, enabling growth, and shaping lasting legacies. Apply and Be part of a dynamic team that empowers progress for individuals, businesses, and society.<br>BSF Values: <br>We are BSF - Always putting the needs of our people, customers, shareholders and society ahead of our own personal agenda. We are a community that we defend and protect, always. True to ourselves, always - We are honest with one another, even at the risk of temporary disharmony. It is never personal. Us before me - We put ideas before ego and leverage the expertise of others. Keep it simple - We strive to make everything we do as simple as possible. We set our people up for success and then get out of their way. We only need to be asked one. We own it. Winning is fun - We seek to be number one in the hearts and minds of our people, customers and shareholders. We have limitless ambition and the drive to win. Think big, act quick - We think long-term in our decisions, but we make them quickly and have a bias towards action<br>Location: Riyadh, Saudi Arabia<br>Your Key Responsibilities:<br>Will be responsible to the building of all customer experience insights and reports within the bank covering the internal KPIs and external voice of customer related Build and manage the Customer experience Dashboards to be presented based on the different levels of the organizations Conduct multiple analysis and adhoc research to cover the customer satisfaction and operational Insights to represent the value of CXFamiliar with data analytics tools and techniques where he can create analysis and dashboards from scratch Manage the Market Research and Mystery shopping activity across bank for both Personal and wholesale banking Define needed surveys and questionnaires to be measured across different customer’s segments and personas Reporting to the senior manager of Customer Experience insights, you will be the focal point for all CX Champions across the Bank and will be accountable for their understanding and execution of their responsibilities. Coordinate with Business Lines in developing initiatives that address most relevant levers of enhancing CX, and support BLs in the Closed Loop Feedback (huddles, call backs, etc.) and escalation processes Ensure consistency and quality across the CX dashboards and researches Ensure delivery of all change initiatives across the Bank related to CXFollow-up on initiatives related to enhancing CX across all Bank Channels Ensure timely delivery and project goals are being met Eliminate roadblocks or escalate them to the CX Committee Present progress of initiatives in all CX forums Report progress to the Head of Group Customer Experience, including health checks on the CX program and on-going initiatives Co-ordinate business line CX initiatives, measure progress against targets, success and advocacy Ensure consistency and quality in the business lines across inner and outer loop processes Support follow-up and escalation process for closed loop feedback Review call-back reports and support huddles and coaching when needed Facilitate cross-functional initiatives and collaboration while clearing and roadblocks Oversee the global CX training program development Design training and motivational initiatives to drive customer advocacy in the bank’s employees Coordinate with HR to include NPS in introduction training Communicate bank’s goals and success stories with regards to NPSCX program updates and news Effective CLF management by the front line and celebrating CX champions Collaborate with Business Line heads to identify, develop & meet professional development requirements Conduct tailored training for the branch staff on topics related to the CX program Circulate memos related to the CX program based on input from the team Team Management: Operation, Lead, motivation and performance<br>Qualifications & Experience:<br>Bachelor in Business Administration (or similar admin program) Minimum 5 years of experience in a similar role in a banking environment Being a ‘banker’ will be an advantage, but is by no means critical<br>Knowledge & Skills:<br>Good level of understanding of customer experience strategy and objectives Strong program management skills and organizational skills essential to manage several projects Structured communication and persuasion skills required to move departments and people to action Exceptional analytical skills, high energy and motivational drive will be wording that others will have used to describe you. Data-driven mentality and a sound business judgement through strong analytical thinking. Ability to priorities competing demands efficiently. Strong planning and organizational skills Whilst speaking Arabic will take you places here, fluency in English is a must. Highly customer-centric with a passion to deliver a best-in-class customer experience High levels of personal and professional integrity A positive, self-sufficient individual with excellent communication skills, intellect and energy Very sound judgment and business instinct with a desire to challenge traditional thinking Ability to admit when you are wrong and learn from it – ready to share news, no matter how bad you think it is Determined to succeed, high energy with humility and a strong personal drive A collaborative working style. A very strong work ethic and a focus on customer delivery Knowledge of Tableau and Power BIVOC tools and system knowledge Proficient in Excel, SPSS, and relevant software<br>Are you ready to shape your future with confidence? Apply today

About BSF:<br>Banque Saudi Fransi (BSF) is a leading financial institution built on a bold vision, to merge Saudi leadership with international standards, from day one, we have gone beyond conventional banking empowering ambition, enabling growth, and shaping lasting legacies. Apply and Be part of a dynamic team that empowers progress for individuals, businesses, and society.<br>BSF Values: <br>We are BSF - Always putting the needs of our people, customers, shareholders and society ahead of our own personal agenda. We are a community that we defend and protect, always. True to ourselves, always - We are honest with one another, even at the risk of temporary disharmony. It is never personal. Us before me - We put ideas before ego and leverage the expertise of others. Keep it simple - We strive to make everything we do as simple as possible. We set our people up for success and then get out of their way. We only need to be asked one. We own it. Winning is fun - We seek to be number one in the hearts and minds of our people, customers and shareholders. We have limitless ambition and the drive to win. Think big, act quick - We think long-term in our decisions, but we make them quickly and have a bias towards action<br>Location: Riyadh, Saudi Arabia<br>Your Role will focus on: <br>The Executive Office Manager is responsible for overseeing the day-to-day operations of the Executive Office, coordinating executive priorities, monitoring the implementation of strategic initiatives and key decisions, and ensuring effective communication and collaboration across the organization.<br>Your Key Responsibilities:<br>Provide technical, specialist and/or non-standard clerical/administrative services within a department or functional area in order to support the provision of business activities or services. These jobs are either involved in carrying out general administrative/clerical work which requires an experiential understanding of information processes (but no financial process or functional knowledge) and support a senior executive in the management of his/her affairs. Process Departmental documentation and information from a variety of sources in order to support ongoing business activities. Collate, extract and/or summarize data and produce standard reports, schedules, summaries and letters, seeking additional information where necessary, to support ongoing business activities. Identify and undertake initial investigations into data discrepancies in order to correct errors and ensure the highest standards of data accuracy. Carry out ad hoc project work as required, involving internal and/or external liaison, within set guidelines provided by the Supervisor. Liaise with internal customers and/or external agencies on the telephone and/or in writing in order to exchange information, clarify facts and resolve queries and/or problems. Schedule appointments, co-ordinate complex travel and accommodation arrangements and produce itineraries as required which optimise the use of management time Implement appropriate filing and data retrieval systems in order to ensure ease of access to up-to-date information at all times. May troubleshoot and/or provide technical guidance and support to less experienced colleagues in order to support their development and ensure uninterrupted support to ongoing business activities<br>Qualifications & Experience:<br>Diploma or bachelor's degree Minimum 1 year of experience<br>Knowledge & Skills:<br>PC literate with knowledge of standard office software applications. Report writing skills. Good English & Arabic language skills. Ability to work as part of a team. Good Communication skills – written & verbal. Comprehensive knowledge and understanding of relevant Departmental administrative/clerical procedures and their importance to the overall functioning of the department. Good understanding of Departmental business activities or services.<br>Are you ready to shape your future with confidence? Apply today

About the Role We are looking for a forward-thinking CX Manager who doesn't just manage customer experience . You will own the end-to-end experience for both learners and teachers on our platform, leveraging AI tools to automate, personalize, and continuously improve every touchpoint. Key Responsibilities AI-Powered Operations Deploy and manage AI chatbots and virtual assistants to handle Tier-1 support at scale Use AI tools (e.g. Intercom, Zendesk AI, Freshdesk AI) to automate ticket routing, resolution, and follow-ups Build intelligent escalation flows that blend automation with human support Data & Insights Monitor CX metrics (CSAT, NPS, FRT, AHT, resolution rate) through real-time dashboards Use AI analytics to identify friction points, churn signals, and satisfaction trends Translate data into actionable improvements across the user journey Team Leadership Lead and coach a team of CX agents, setting clear KPIs and quality standards Design AI-assisted QA frameworks to evaluate agent performance at scale Build a culture of continuous improvement driven by data Cross-functional Collaboration Partner with Product to feed customer insights into roadmap decisions Work with Supply/Operations to resolve teacher-side issues impacting learner experience Collaborate with Marketing on retention and re-engagement campaigns Requirements4–6 years in customer experience, with at least 2 years in a leadership role Hands-on experience with AI-powered CX tools (Intercom, Zendesk, Freshdesk, or similar) Strong analytical mindset — comfortable with dashboards, funnels, and cohort analysis Experience in a marketplace, EdTech, or tech platform is a strong plus Familiarity with prompt engineering or AI workflow automation is a plus Bilingual: Arabic & English

About the Role We are looking for a forward-thinking CX Manager who doesn't just manage customer experience . You will own the end-to-end experience for both learners and teachers on our platform, leveraging AI tools to automate, personalize, and continuously improve every touchpoint. Key Responsibilities AI-Powered Operations Deploy and manage AI chatbots and virtual assistants to handle Tier-1 support at scale Use AI tools (e.g. Intercom, Zendesk AI, Freshdesk AI) to automate ticket routing, resolution, and follow-ups Build intelligent escalation flows that blend automation with human support Data & Insights Monitor CX metrics (CSAT, NPS, FRT, AHT, resolution rate) through real-time dashboards Use AI analytics to identify friction points, churn signals, and satisfaction trends Translate data into actionable improvements across the user journey Team Leadership Lead and coach a team of CX agents, setting clear KPIs and quality standards Design AI-assisted QA frameworks to evaluate agent performance at scale Build a culture of continuous improvement driven by data Cross-functional Collaboration Partner with Product to feed customer insights into roadmap decisions Work with Supply/Operations to resolve teacher-side issues impacting learner experience Collaborate with Marketing on retention and re-engagement campaigns Requirements4–6 years in customer experience, with at least 2 years in a leadership role Hands-on experience with AI-powered CX tools (Intercom, Zendesk, Freshdesk, or similar) Strong analytical mindset — comfortable with dashboards, funnels, and cohort analysis Experience in a marketplace, EdTech, or tech platform is a strong plus Familiarity with prompt engineering or AI workflow automation is a plus Bilingual: Arabic & English

‏⁦العنوان الوظيفي: مدير مراجعة وتدقيق حسابات (Audit Manager)الموقع: الرياض، المملكة العربية السعودية (دوام كامل)عن المكتب:مكتب محاسبة قانوني واعد ومصرح في مدينة الرياض، يسعى لاستقطاب كفاءة مهنية مميزة لقيادة أعمال المراجعة والتدقيق، والإشراف على الجوانب التشغيلية وبناء بيئة عمل احترافية تلتزم بأعلى معايير الجودة المحلية والدولية.المهام والمسؤوليات الرئيسية:التخطيط والإشراف الكامل على ملفات المراجعة الخارجية من البداية وحتى إعداد المسودات النهائية.توجيه وإدارة فرق العمل الميدانية ومراجعة أوراق العمل (Working\ Papers) والتأكد من اكتمال أدلة المراجعة.ضمان الالتزام التام بمعايير المراجعة الدولية (ISA) والمعايير الدولية للتقرير المالي (IFRS).دراسة الحالات المحاسبية المعقدة ومناقشتها مع الإدارة العليا للمكتب والعملاء.إعداد مسودات القوائم المالية وتقارير المراجعة ورفعها للمحاسب القانوني للاعتماد النهائي.الشروط والمؤهلات المطلوبة:خبرة عمل لا تقل عن 7 إلى 10 سنوات في مكاتب مراجعة خارجية ( خبرة سابقة المكاتب الإقليمية الكبرى بالسوق السعودي).معرفة عميقة بالأنظمة واللوائح المحلية (هيئة الزكاة والضريبة والجمارك، وزارة التجارة، وقانون الشركات).مهارات قيادية وتواصل ممتازة، وقدرة على إدارة المشاريع وضغط العمل في مواسم الميزانيات.إجادة للغتين العربية والإنجليزية (تحدثاً وكتابة).شهادة مهنية (SOCPA / ACCA / CPA) تعتبر ميزة إضافية قوية.المزايا المالية:راتب أساسي مجزٍ ومحدد حسب الخبرة الكافية بالسوق السعودي.حافز جودة: عمولة على جودة وإنجاز ملف المراجعة.حافز تطوير الأعمال: عمولة عن كل عميل جديد يتم استقطابه للمكتب بجهد شخصي.للتقديم، يرجى إرسال السيرة الذاتية عبر لينكد إن مع الإجابة على أسئلة التصفية.<br>Job Title: Audit Manager Location: Riyadh, Saudi Arabia (Full-time) About Us:A progressive licensed Certified Public Accountant (CPA) firm based in Riyadh is seeking a highly qualified and experienced Audit Manager. The successful candidate will lead audit engagements, manage operational teams, and ensure compliance with local and international professional standards. Key Responsibilities:Plan, execute, and supervise external audit engagements from inception to completion. Lead, mentor, and review the work of field auditors, ensuring robust documentation of working papers. Ensure full compliance with International Standards on Auditing (ISA) and International Financial Reporting Standards (IFRS). Analyze complex accounting issues and discuss technical solutions with executive management and clients. Prepare draft financial statements and audit reports for final partner review and sign-off. Requirements & Qualifications:7 to 10 years of solid experience in external auditing (Prior experience top-tier regional firms in Saudi Arabia is highly preferred). Deep understanding of Saudi regulations (ZATCA, Ministry of Commerce, and KSA Companies Law). Strong leadership, project management, and communication skills. Fluent in both Arabic and English (Written and spoken). Professional certifications (SOCPA, ACCA, or CPA) are a major plus. Compensation & Benefits:Competitive base salary tailored to KSA market experience. Quality Bonus: commission on the successful and qualitative completion of each audit file. Business Development Bonus: commission on any new client brought to the firm through personal initiatives. To apply, please submit your CV and answer the screening questions.

The Manager - F&B & Retail Systems Design is responsible for leading the design and continuous enhancement of business solutions supporting the Food & Beverage and Retail domains. The role focuses on defining end-to-end business processes, solution design, and system interactions across operational, financial, customer engagement, and data platforms.<br><br>This position serves as the functional owner for cross-system business processes, ensuring that F&B and Retail applications operate seamlessly with enterprise platforms such as SAP, Blackline, Adaco, CRM, Loyalty, and Data & Analytics solutions. The role works closely with business stakeholders, vendors, the Master System Integrator (MSI), Enterprise Applications teams, Data teams, and Integration teams to design scalable solutions that support operational efficiency, financial accuracy, and exceptional guest experiences.<br><br>Key Responsibilities<br><br>Lead the functional design and delivery of business solutions supporting Food & Beverage and Retail operations Define end-to-end business processes spanning operational systems, financial platforms, customer engagement applications, and data ecosystems Work closely with IT Business Relations, business stakeholders, vendors, and MSI to translate business requirements into scalable solution designs Facilitate solution design workshops involving business users, enterprise application teams, data teams, vendors, and implementation partners Ensure alignment of F&B and Retail solutions with enterprise platforms including: SAP Finance and Revenue Management, SAP Material Control and Inventory Management Blackline Financial Reconciliation, Adaco Procurement, Costing, and Inventory Management, Loyalty Platforms, CRM Platforms, Table Management Systems, QR Menu Solutions, Waiter Ordering Applications and Unified Data Platform and Analytics Solutions Define business process flows, solution requirements, data ownership, and system interaction models across multiple platforms Ensure solution designs support operational efficiency, financial controls, inventory accuracy, customer engagement, and reporting requirements Drive continuous process improvements by leveraging technology capabilities and industry best practices Support application selection, tender evaluations, vendor assessments, and solution architecture discussions Act as the primary business solutions liaison between F&B, Retail, Enterprise Applications, Data & Analytics, vendors, and implementation partners Act as a functional escalation point for complex business process and cross-system issues Share responsibility for Level 2 support across F&B and Retail applications, ensuring timely resolution of business-impacting issues Monitor system effectiveness and identify opportunities to improve business processes, user experience, and operational efficiency Support troubleshooting and resolution of issues impacting financial reporting, inventory management, customer engagement, and operational workflows Work closely with vendors and internal teams to address application enhancements, defects, and optimization opportunities Support new system implementations, enhancements, testing activities, go-live readiness, and stabilization efforts Ensure business process documentation, solution designs, and operational procedures remain current and aligned with organizational standards Build strong working relationships with business stakeholders across F&B, Retail, Finance, Commercial, Data & Analytics, and Digital teams Provide functional leadership and guidance to project teams, vendors, and business users throughout delivery initiatives Mentor and support team members, including Assistant Managers and functional specialists Promote collaboration across application teams, enterprise platform teams, and delivery partners Support strategic planning activities related to the F&B and Retail technology roadmap<br><br>Requirements<br><br>Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related field5-7 years of experience in application design, delivery, and support within large-scale enterprise environments Strong experience supporting F&B and Retail business operations and associated technology platforms Proven experience designing solutions involving finance, inventory, customer engagement, and reporting processes Experience working with platforms such as SAP, Adaco, Blackline, CRM, Loyalty, Retail Management Systems, and Analytics Platforms Demonstrated experience leading complex, multi-stakeholder solution delivery initiatives Experience collaborating with business users, vendors, system integrators, and enterprise application teams Previous experience within entertainment, hospitality, retail, leisure, or large mixed-use destinations is highly desirable Prior experience within similar large-scale integrated environments would be advantageous

About the Job Pastry & Chocolate Production Chef | Riyadh, Saudi Arabia | Full-Time | On-Site A leading Saudi sweets and bakery brand operating a high-volume production kitchen that supplies a growing multi-branch retail network. The role owns the full pastry and chocolate production line end-to-end — from recipe execution and new product development to team leadership, food safety, and cost control. Company name shared after initial screening.<br>About the Role We're looking for a Production Chef who has actually run a professional pastry and chocolate operation — not a home baker who scaled up, and not a hotel pastry assistant who only executed someone else's recipes. You know what proper tempering looks like, you can build a praline and bonbon range from scratch, you understand why a mousse fails in summer humidity, and you can hold a production team to the exact same taste and appearance every single batch. You've owned the recipe book, not just followed it. If your background is purely cafe baking, single-shop production, or hotel banquet pastry without daily volume responsibility, this role isn't the right fit.<br>Key Responsibilities1. Own the full pastry and chocolate production line — daily output, recipe execution, and final product consistency2. Lead and develop the production team — task allocation, technical training, and on-the-line performance management3. Manage all chocolate work end-to-end — tempering, fillings, pralines, bonbons, molding, packaging, and storage4. Develop new pastry and chocolate products aligned with brand identity and seasonal market direction5. Plan daily production volumes based on sales forecasts and branch orders; minimize waste and over-production6. Enforce HACCP, food safety, and hygiene standards across the production floor at all times7. Manage raw material inventory, supplier coordination, and ordering cycles to avoid stock-outs and excess8. Ensure proper operation, maintenance, and calibration of ovens, tempering machines, and production equipment9. Partner with operations and finance on cost control, recipe costing, and production efficiency targets<br>Requirements1. Minimum 5 years of hands-on production experience in professional pastry and chocolate — this is a requirement, not a preference2. Demonstrated mastery of chocolate tempering, praline and bonbon production, and decorative finishing3. Advanced working experience with mousse, tart, cake, and entremet production at commercial volumes4. Proven track record leading a production team in a high-volume bakery, patisserie, or sweets brand5. Working knowledge of HACCP, food safety standards, and Saudi food regulatory requirements6. Strong understanding of recipe costing, yield management, and waste control7. Hands-on familiarity with commercial pastry and chocolate equipment — not just front-of-house exposure8. Formal culinary or pastry certification (Le Cordon Bleu, Valrhona, Callebaut Academy, or equivalent) is a strong advantage9. Working knowledge of English for vendor and brand communication. Arabic is a strong advantage given the nature of team interaction10. Based in or willing to relocate to Riyadh

About the Job Pastry & Chocolate Production Chef | Riyadh, Saudi Arabia | Full-Time | On-Site A leading Saudi sweets and bakery brand operating a high-volume production kitchen that supplies a growing multi-branch retail network. The role owns the full pastry and chocolate production line end-to-end — from recipe execution and new product development to team leadership, food safety, and cost control. Company name shared after initial screening.<br>About the Role We're looking for a Production Chef who has actually run a professional pastry and chocolate operation — not a home baker who scaled up, and not a hotel pastry assistant who only executed someone else's recipes. You know what proper tempering looks like, you can build a praline and bonbon range from scratch, you understand why a mousse fails in summer humidity, and you can hold a production team to the exact same taste and appearance every single batch. You've owned the recipe book, not just followed it. If your background is purely cafe baking, single-shop production, or hotel banquet pastry without daily volume responsibility, this role isn't the right fit.<br>Key Responsibilities1. Own the full pastry and chocolate production line — daily output, recipe execution, and final product consistency2. Lead and develop the production team — task allocation, technical training, and on-the-line performance management3. Manage all chocolate work end-to-end — tempering, fillings, pralines, bonbons, molding, packaging, and storage4. Develop new pastry and chocolate products aligned with brand identity and seasonal market direction5. Plan daily production volumes based on sales forecasts and branch orders; minimize waste and over-production6. Enforce HACCP, food safety, and hygiene standards across the production floor at all times7. Manage raw material inventory, supplier coordination, and ordering cycles to avoid stock-outs and excess8. Ensure proper operation, maintenance, and calibration of ovens, tempering machines, and production equipment9. Partner with operations and finance on cost control, recipe costing, and production efficiency targets<br>Requirements1. Minimum 5 years of hands-on production experience in professional pastry and chocolate — this is a requirement, not a preference2. Demonstrated mastery of chocolate tempering, praline and bonbon production, and decorative finishing3. Advanced working experience with mousse, tart, cake, and entremet production at commercial volumes4. Proven track record leading a production team in a high-volume bakery, patisserie, or sweets brand5. Working knowledge of HACCP, food safety standards, and Saudi food regulatory requirements6. Strong understanding of recipe costing, yield management, and waste control7. Hands-on familiarity with commercial pastry and chocolate equipment — not just front-of-house exposure8. Formal culinary or pastry certification (Le Cordon Bleu, Valrhona, Callebaut Academy, or equivalent) is a strong advantage9. Working knowledge of English for vendor and brand communication. Arabic is a strong advantage given the nature of team interaction10. Based in or willing to relocate to Riyadh

Housekeeping Manager – Healthcare | Riyadh, Saudi Arabia<br>Location: Riyadh, Saudi Arabia Sector: Healthcare Experience: 5+ years Employment Type: Full-time (48 hours per week)<br>The Opportunity An exciting opportunity has arisen for an experienced Housekeeping Manager to join one of Saudi Arabia's fastest-growing private healthcare groups.<br>With a rapidly expanding network of hospitals and healthcare facilities across the Kingdom, our client is investing heavily in maintaining exceptional standards of cleanliness, hygiene, infection prevention and patient experience across its operations.<br>Based in Riyadh, you will take responsibility for housekeeping and environmental services across multiple healthcare facilities, leading teams to ensure consistently high standards across patient, clinical, public and administrative areas.<br>This is a key operational leadership position offering the opportunity to shape housekeeping standards across a growing healthcare network and play an important role in the successful opening of new facilities.<br>Key Responsibilities Lead multi-site housekeeping operations across hospitals in Riyadh, ensuring consistently high standards of cleanliness, hygiene and patient experience. Manage and develop Housekeeping Supervisors and teams, including workforce planning, scheduling and performance management. Establish and maintain housekeeping, infection prevention and QHSE standards, ensuring compliance with healthcare regulations and accreditation requirements. Oversee cleaning protocols, linen services, equipment and supplies, while managing external housekeeping contractors. Drive continuous improvement through inspections, audits, KPIs and corrective action plans. Support the opening and mobilisation of new hospitals, ensuring housekeeping services are fully operational and standards are embedded from day one.<br>What We're Looking For Bachelor's degree in Hospitality Management, Hotel Management, Facility Management, Healthcare Management or a related field.5+ years' experience managing housekeeping operations within hospitals, healthcare facilities or large hospitality environments. Previous healthcare housekeeping experience is highly preferred. Proven experience leading housekeeping teams and managing operational performance. GCC experience would be an advantage. Strong knowledge of housekeeping operations, infection prevention and healthcare hygiene standards. Understanding of QHSE and hospital accreditation requirements. Strong leadership, planning, reporting and communication skills. Fluent in Arabic and English, both written and spoken.<br>Additional Requirements Willingness and ability to travel between healthcare facilities across Riyadh as required. Experience managing female staff accommodation would be an advantage. Candidates of any nationality are welcome to apply.<br>Why Consider This Opportunity? This is an opportunity to join a high-growth healthcare organisation at a pivotal stage of its expansion in Saudi Arabia.<br>You will have the opportunity to lead housekeeping operations across multiple facilities, establish best-practice standards and directly contribute to the cleanliness, safety and overall patient experience within a rapidly developing healthcare network.<br>If you have strong housekeeping leadership experience and are ready to take on a multi-site role within Saudi Arabia's expanding healthcare sector, we would be keen to hear from you.

The Administration Manager ensures all organization office requirements and residential facilities (excluding Camps) are provided promptly at minimum cost and acceptable quality including all furniture, fittings and reception, secretarial and general administration staff. This position also develops, reviews, and improves administrative systems, policies, and procedures.<br>Supervise and coordinate administrative staff, delegating tasks and ensuring efficient workflow. Develop and implement administrative policies and procedures to streamline operations and improve efficiency. Manage office supplies and equipment, including procurement, inventory management, and maintenance. Oversee office facilities, ensuring cleanliness, safety, and functionality. Handle correspondence, emails, and phone calls, and ensure timely responses to inquiries. Organize and coordinate meetings, appointments, and events, and prepare agendas and materials as needed. Maintain and update organizational records, databases, and filing systems, ensuring accuracy and confidentiality. Prepare and distribute internal communications, memos, and reports as required. Liaise with external vendors, service providers, and contractors to negotiate contracts and ensure timely delivery of services. Monitor and manage administrative budgets and expenses, and identify opportunities for cost savings. Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies<br>Job Experience Minimum 15 year(s) working experience, 5 year(s) relevant working experience, 5 year (s) GCC is a plus<br>Education Bachelor's Degree in Business Administration or Electrical Engineering

Responsibility Insure that Electrical site activity in accordance to the approved drawing. Coordination with Electrical work to be on line with Civil drawing & time schedule Control /monitor direct manpower equipment & all resources Control /monitor all RFI,MIRMonitor electrical site activity & insure the same as per time schedule Plan the required electrical site material Provision of support for project reporting for the customer controlling for claims for vendor supervisor at site Invoicing Preparing the required daily, weekly reports to the site manager Monitor & control for electrical installation activity Coordination with vendor at site Electrical Punch list clearing Testing activities to ensure compliance with specifications, codes, and customer requirements. Assisting safety, housekeeping and quality issues with site manager Electrical site activity (Methods & tools)

Responsibility Insure that Electrical site activity in accordance to the approved drawing. Coordination with Electrical work to be on line with Civil drawing & time schedule Control /monitor direct manpower equipment & all resources Control /monitor all RFI,MIRMonitor electrical site activity & insure the same as per time schedule Plan the required electrical site material Provision of support for project reporting for the customer controlling for claims for vendor supervisor at site Invoicing Preparing the required daily, weekly reports to the site manager Monitor & control for electrical installation activity Coordination with vendor at site Electrical Punch list clearing Testing activities to ensure compliance with specifications, codes, and customer requirements. Assisting safety, housekeeping and quality issues with site manager Electrical site activity (Methods & tools)

Job Purpose:To manage and control all warehouse operations, ensuring efficient storage, accurate handling of inbound and outbound activities, operational discipline, space utilization, and readiness to support daily operations and peak seasons.<br>Job Responsibilities:Full ownership of warehouse daily operations. Manage receiving, storage, picking, packing, and dispatch activities. Ensure proper storage, layout, and space utilization. Enforce warehouse procedures, safety, and discipline. Supervise warehouse supervisors and operational staff. Coordinate with Inventory Manager on stock accuracy and movements. Coordinate with Dispatch & Receiving Supervisor on inbound and outbound flow. Ensure warehouse readiness during peak periods and campaigns. Monitor warehouse productivity and operational performance. Report operational risks, delays, or capacity issues. Support continuous improvement initiatives within the warehouse.<br>Job Requirements:Bachelor’s degree or diploma in Logistics, Supply Chain, or related field.5–7 years experience in warehouse operations. Proven experience managing warehouse teams. Strong understanding of warehouse processes and controls. ERP system experience (SAP / Odoo or similar). Ability to manage high-volume operations under pressure.