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This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Community Growth Manager based in Saudi Arabia.<br><br>This is a strategic growth role focused on building and scaling a global contributor network across multiple markets. As a Community Growth Manager, you will be responsible for driving user acquisition, activation, engagement, and expansion through data-driven growth strategies and scalable systems. The position sits at the intersection of community, marketplace growth, and operational excellence, with a direct impact on the strength and resilience of the network. You will work in a fast-paced, highly analytical environment where experimentation, iteration, and measurable outcomes are central to success. This role offers the opportunity to shape growth infrastructure, optimize user journeys, and create sustainable expansion mechanisms that support long-term business objectives across diverse geographies.<br><br>Accountabilities<br><br>Design and execute scalable acquisition strategies to grow contributor and user participation across priority markets and geographic regions. Identify high-potential growth opportunities through market analysis, geographic clustering, and performance evaluation. Optimize onboarding experiences and activation flows to reduce time-to-first-participation and improve conversion rates. Increase network density by expanding active contributor coverage, strengthening participation levels, and supporting balanced growth across markets. Develop and manage referral programs and organic growth initiatives that encourage sustainable, community-driven expansion. Monitor acquisition, activation, retention, and engagement metrics, using data insights to drive continuous optimization. Conduct structured growth experiments, evaluate outcomes, and implement improvements that increase efficiency and scalability. Deliver regular performance reporting and strategic recommendations to leadership based on measurable business impact.<br><br>Requirements<br><br>4-8+ years of experience in growth, community expansion, marketplace development, user acquisition, or related growth-focused roles. Proven success building and scaling distributed user networks, online communities, marketplaces, or contributor ecosystems. Strong analytical capabilities with experience managing growth funnels, conversion metrics, retention analysis, and performance optimization. Demonstrated ability to design, execute, and evaluate structured experiments to improve acquisition, activation, and engagement outcomes. Experience operating across multiple geographic markets and adapting growth strategies to diverse user segments. Excellent problem-solving skills with a data-driven mindset and strong attention to measurable outcomes. Ability to work independently, prioritize effectively, and thrive in fast-paced, evolving environments. Strong communication and stakeholder management skills with the ability to translate data into actionable insights and recommendations.<br><br>Benefits<br><br>Fully remote and flexible working environment. Opportunity to play a key role in scaling a global contributor and marketplace ecosystem. High-impact position with direct influence on business growth and network expansion. Collaborative and entrepreneurial culture focused on ownership and innovation. Exposure to international markets and cross-functional teams. Significant opportunities for professional growth, learning, and career development. Autonomy to build, test, and implement growth systems with measurable business impact.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Deliver complex, guest-facing technology projects on time, to budget and to quality. As a Technical Project Manager at Holovis, you’ll lead cross disciplinary delivery across AV, software, networks, controls and show systems for themed attractions. We also encourage applicants from core engineering and technical industries who want to transition into themed entertainment and experiences to apply.<br>Who This Role Is For You’ll thrive in this role if you:Bring experience delivering technical scope in AV and Show systems or other engineering or technology industries, and can confidently follow technical dialogue, drawings and specifications Enjoy converting engineering scope into clear plans (scope, schedule, budget, resourcing), keeping delivery aligned as reality changes Are comfortable owning risk and dependency management, including third party subcontractor activities and making timely decisions to protect outcomes Communicate effectively with technical clients and Holovis engineers and technicians at all levels, being able to challenge constructively, explain trade-offs, and keep stakeholders confident through delivery Backgrounds we often see succeed:Technical project management for AV and Show systems, technical project management for automation, manufacturing, rail, aerospace, defence, construction, energy, medical or telecoms systems<br><br>Technical & Project Expectations What you’ll need coming in:This role is for a technical project manager with genuine engineering background. Someone who can drive the schedule while staying up to speed in the engineering detail. You’ll be able to communicate naturally with engineers, spot technical risk early, and ask the right questions to keep the project moving. Proven experience delivering technical projects end-to-end with responsibility for scope, schedule, budget and quality Establish baselines and manage change (requirements, deliverables, acceptance criteria) while maintaining clear risk and task control Use planning tools (e.g., MS Project, JIRA) daily to schedule and track delivery, and support forecasting and project invoicing An applicable Engineering degree<br>What you’ll learn here:Themed entertainment fundamentals: integration workflow, show-critical thinking, and commissioning in show environments How AV, controls, networks and software integrate as a show system and how to apply strong delivery in this niche Holovis delivery ways of working; our HPMS (project management processes) and HSMS (sales management processes) Core client-specific processes including stringent procedures, documentation standards, and technical specification review/approval workflows often required on major programmes<br>Core Responsibilities Project management Deliver projects from initiation through commissioning and handover, meeting agreed scope, budget, timescales and quality through clear plans, reporting and change control Own risk, issues and dependencies escalating early and driving mitigation to protect outcomes People & resource management Manage a highly skilled technical team by planning resource deployment, setting achievable objectives to meet plan, and maintaining momentum to hit milestones Communicate difficult information tactfully and early on; maintaining strong working relationships with clients and colleagues Commercial & stakeholder management Manage stakeholder expectations through clear reporting, forecasting and project invoicing aligned to scope and approved change<br>How You’ll Work You’ll be hands-on, collaborative and process driven, bringing technical credibility and delivery discipline. You’ll keep communication clear, make trade-offs explicit, and maintain strong governance (plans, tasks, risks, issues, actions and decisions) so engineering teams can focus on building the right solution while stakeholders stay confident in outcomes.<br><br>Who Holovis IsHolovis designs and delivers world-class, guest-facing systems for the themed entertainment industry. We work at the intersection of engineering, technology and story, building complex solutions that must perform 365 days a year for thousands of guests per hour, in real world conditions. We’re a team of engineers, technologists and delivery professionals who take pride in building systems that work reliably because we put testing and preparedness first and we work collaboratively with partners and clients to do it well. Some of our clients include Netflix, Disney, Universal Studios and Miral.<br>Interested? If this sounds like something you could do well, even if you don’t meet every requirement or are from outside the themed entertainment industry, we’d like to hear from you. Apply and tell us about the technical projects you’ve delivered and the teams you’ve delivered them with, how you’ve managed scope, schedule, budget, and how you work effectively with engineers and stakeholders. This job role is available until July or until the role is filled. There may be multiple roles available.

Role Purpose :The ERP Systems Manager is responsible for overseeing the management, implementation, and optimization of the Microsoft Dynamics 365 Finance and Operations (D365FO) system to ensure optimal performance and operational efficiency. They collaborate with various teams to meet the company's needs and support its operations, focusing on technical integration and providing necessary reports to facilitate decision-making. Key Responsibilities:Implementation and Management of ERP System:- Lead the deployment of the D365FO system across the organization, ensuring alignment with business objectives.- Manage system upgrades, enhancements, and integration with other company systems.- Oversee the configuration, customization, and testing of D365FO to optimize performance. Project Management:- Coordinate with stakeholders to gather requirements and ensure successful project completion. - Monitor workflow progress and prepare progress reports for relevant management. User Training and Support:- Design and deliver training programs for end-users and new employees on D365FO functionalities. - Provide ongoing support and troubleshoot issues to ensure optimal system utilization. Process Improvement:- Analyze current business processes and identify improvement opportunities through ERP system capabilities.- Oversee the implementation and update of the ERP system, ensuring efficient operation.- Lead and develop operational policies related to data management, encryption, and information security within the system. Data Management and Reporting:- Manage data integration processes from legacy systems to modern ERP systems and ensure data integrity.- Develop and maintain reports and dashboards to provide insights into business performance.- Support internal and external audit processes by providing accurate reports and necessary data to facilitate audits.- Assist in preparing analytical and operational reports for various departments. Collaboration with Other Departments:- Work with all relevant departments to align the functions of the Enterprise Resource Planning (ERP) system with business needs.- Serve as a liaison between the technical teams and business units to facilitate communication and understanding.- Lead teams responsible for developing and improving the ERP system across all departments.- Collaborate with departments to document workflows and implement best practices. Compliance and Security:- Ensure that all ERP system operations comply with relevant regulations and company policies.- Implement security measures to protect sensitive data within the ERP system.- Define user access permissions within the system based on job roles to ensure data security. - Monitor backup processes and maintain secure copies of all critical data to ensure data recovery in case of emergencies. Perform any other responsibilities that may be requested by the direct manager within the scope of the job duties.<br>Duties and managerial responsibilities :- Lead and oversee projects for the implementation and improvement of ERP systems. Develop a long-term strategy for ERP systems aligned with the company's strategic objectives. Manage the budget for the implementation, maintenance, and enhancement of ERP systems to ensure optimal return on investment. Supervise the integration and consolidation of ERP with other systems within the organization. Monitor technological advancements in the ERP field and propose necessary updates to the company's systems. Review periodic reports on system performance and recommend necessary improvements. Prepare and present system performance reports to senior management. Establish performance indicators for the team. Develop and update policies and procedures related to management.<br>Qualifications, Experience, and Skills:<br>Qualifications: Years of Experience: Job Competencies: Core Competencies:- Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field. Preferably:a Master's degree or professional certifications (SAP, Oracle, or Microsoft Dynamics). At least 10 years of experience working in the field of systems and information technology. Managing ERP projects through planning, implementation, and continuous evaluation, including financial risk management.- - - - -Managing and assessing operational and financial risks within digital systems. In-depth knowledge of database management and data analysis. Extensive understanding of the architecture of Enterprise Resource Planning (ERP) systems, their components, and business process integration. Experience in configuring, developing, and managing ERP systems and vendors. Strong understanding of data governance, access controls, and system security. Leadership Competencies: - Last Updated: Ability to develop and efficiently manage technologies.<br>Skills :Applying modern techniques to enhance digital transformation processes. Managing change and technological innovation to improve company efficiency. Minimum of 3-5 years of supervisory experience. Proficiency in spoken and written Arabic and English. Experience in managing integration of various systems within an ERP environment. Strong analytical and problem-solving skills. Ability to work in a fast-paced environment and manage multiple priorities.

Job Summary We are seeking an experienced and highly organized Project Manager to lead the planning, execution, delivery, and closure of strategic technology and cybersecurity projects. The Project Manager will be responsible for ensuring successful project delivery within scope, schedule, budget, quality standards, and regulatory requirements while coordinating stakeholders, managing risks, and ensuring operational readiness. The successful candidate will provide end-to-end project governance, maintain project controls, oversee deployment activities, manage communications, and ensure compliance with all applicable cybersecurity, regulatory, and organizational standards.<br><br>Key Responsibilities Project Planning & Governance Lead the complete project lifecycle from initiation through deployment, handover, and project closure. Develop and maintain project governance frameworks, project charters, project plans, and execution methodologies. Establish and manage project schedules, milestones, deliverables, dependencies, and critical paths. Ensure project transition from kickoff to go-live is completed within agreed timelines. Maintain Project Controls Plans and Project Scheduling Plans covering planning, design, implementation, testing, deployment, quality assurance, handover, and operational readiness activities. Manage Work Breakdown Structures (WBS), project baselines, resource allocations, and project reporting. Schedule & Progress Management Develop and maintain:Level 1 Preliminary Schedules Level 2 Milestone Schedules Level 4 Detailed Project Schedules Track project progress against established baselines and milestones. Monitor project performance and proactively address deviations, risks, and delays. Provide regular project status reports and executive updates. Stakeholder & Communication Management Develop and execute a comprehensive Communication Management Plan. Coordinate project communications with internal and external stakeholders. Facilitate and manage:Project Kickoff Meetings Weekly Status Meetings Technical Workshops Handover Meetings Lessons Learned Sessions Project Close-Out Meetings Executive Steering Committee Meetings Record and distribute meeting minutes, action items, owners, and due dates. Ensure effective communication through meetings, conference calls, video conferences, and collaboration platforms such as Microsoft Teams. Risk, Issue & Change Management Identify, assess, and manage project risks and issues. Maintain Risk Registers, Issue Logs, and Change Request Logs. Develop mitigation and contingency plans. Escalate critical issues and risks appropriately. Deployment & Implementation Management Manage phased project deployments including:Testing Phase Pilot Users / Early Adopters Business User Validation Enterprise-Wide Rollout Ensure all identified issues are resolved before progressing to subsequent deployment phases. Coordinate implementation activities with technical teams and business stakeholders. Documentation & Deliverables Management Ensure development, review, and approval of project documentation including:High-Level Design (HLD) Low-Level Design (LLD) Deployment Plans Bill of Materials (BOM) Installation & Configuration Guides As-Configured Documentation As-Built Documentation Testing Plans and Scenarios Service Introduction Plans Transition to Operations Plans Operational Readiness Reports Project Closure Reports Ensure all project documentation is delivered in professional Power Point and PDF formats. Compliance & Quality Assurance Ensure project execution complies with:National Cybersecurity Authority (NCA) requirements Organizational security policies Technical standards Site-specific regulations Industry best practices Conduct quality reviews to ensure project deliverables meet agreed standards. Ensure project acceptance criteria are achieved prior to closure. Knowledge Transfer & Operational Readiness Lead operational readiness activities and acceptance processes. Coordinate comprehensive knowledge transfer sessions with operational teams. Ensure successful handover of systems, documentation, and operational procedures. Support post-deployment stabilization and transition activities. Team Leadership Define and maintain the project organization structure. Coordinate multidisciplinary project teams including technical consultants, engineers, architects, vendors, and business stakeholders. Ensure assigned resources possess appropriate qualifications, certifications, and experience. Foster collaboration and accountability across project teams. Information Security & Confidentiality Ensure strict confidentiality of all project-related information. Enforce secure handling, storage, transmission, and disposal of project data. Support compliance with cybersecurity, privacy, and information protection requirements<br>.<br>Required Qualifications Bachelor's degree in Project Management, Information Technology, Computer Science, Engineering, Business Administration, or a related field. PMP (Project Management Professional), PRINCE2 Practitioner, or equivalent project management certification.7+ years of project management experience delivering complex IT, cybersecurity, infrastructure, cloud, or digital transformation projects. Proven experience managing cross-functional teams and multiple stakeholders. Strong understanding of project governance, scheduling, budgeting, risk management, and quality managemen<br>t.

Digital Marketing Manager Generation 3D – Dubai, UAE (Al Quoz) Full-Time | On-Site Generation 3D is one of the Middle East's leading advanced manufacturing and design companies, specializing in large-scale 3D printing, architectural models, interiors, furniture, public art, and innovative construction technologies. We are looking for a highly creative and ambitious Digital Marketing Manager to join our team in Dubai. This is not a traditional marketing role focused purely on SEO and analytics. We are looking for someone with a strong visual eye, design capability, content creation skills, and the ability to tell compelling stories through digital channels. You will be responsible for shaping how Generation 3D presents itself to the world, showcasing groundbreaking projects, new product launches, innovative materials, and emerging technologies across multiple brands and markets. You will be supported by specialist technical SEO and digital partners, allowing you to focus on what matters most: creating exceptional content, building our brand, and driving engagement. Key Responsibilities Content Creation & Visual Storytelling Create compelling visual content for social media, websites, presentations, campaigns, and exhibitions. Develop photography, videography, graphic design, and digital assets that showcase our projects and capabilities. Work closely with our design, engineering, and project teams to capture project journeys and success stories. Create engaging content around large-scale 3D printing, architecture, interiors, sustainability, advanced manufacturing, and product innovation. Brand Management Maintain and evolve the Generation 3D brand across all digital touchpoints. Ensure consistency in visual identity, messaging, and communication. Support the launch of new products, services, and business ventures within the wider group. Digital Marketing Manage company websites and digital channels. Coordinate SEO, paid advertising, website optimization, and digital campaigns with external specialists. Monitor website performance, lead generation activities, and campaign effectiveness. Support marketing automation and email marketing initiatives. Social Media Management Plan and execute content calendars across Linked In, Instagram, You Tube, and other relevant platforms. Grow audience engagement and strengthen brand awareness across regional and international markets. Identify opportunities to leverage project launches, exhibitions, events, and industry trends. Marketing Strategy Develop and execute marketing campaigns aligned with company growth objectives. Support lead generation initiatives across UAE, KSA, and international markets. Work alongside the sales and business development teams to create targeted marketing materials and campaigns. Skills & Experience Essential3+ years of experience in digital marketing, content creation, branding, or creative marketing roles. Strong graphic design and visual communication skills. Experience using tools such as Adobe Creative Suite, Canva, Figma, or similar. Excellent photography, videography, and content creation capabilities. Strong understanding of social media platforms and content strategy. Understanding of SEO, website management, analytics, and digital marketing fundamentals. Excellent written and verbal English communication skills. Ability to work independently while collaborating across multiple departments. Highly Desirable Experience within architecture, interior design, construction, product design, manufacturing, technology, or creative industries. Video editing and motion graphics experience. Experience managing Word Press or similar CMS platforms. Familiarity with AI-powered content creation tools. Experience working with B2B brands. What We Offer Opportunity to work with one of the region's most innovative design and manufacturing companies. Exposure to cutting-edge technologies including large-scale 3D printing, robotics, advanced materials, architecture, and product development. Significant creative freedom and ownership of the company's digital presence. The chance to shape and launch new products, brands, and business ventures. Clear opportunities for career progression within the wider group as the business continues its international expansion. Competitive salary package based on experience. Why Join Generation 3D? This is a unique opportunity to join at an exciting stage of growth. With multiple new product launches, expanding international operations, and groundbreaking projects across architecture, interiors, public realm, and advanced manufacturing, you will have the opportunity to build a portfolio unlike anywhere else in the region. If you are a creative marketer who enjoys bringing innovative ideas to life and wants to be part of shaping the future of design and manufacturing, we would love to hear from you.

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world's most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.<br>Your Role<br>We are looking for a driven and highly organised Microwave Field Implementation Manager to take ownership of microwave rollout activities across an assigned region in KSA. You will oversee the deployment, installation, testing, and commissioning of microwave backhaul links and be the central point of coordination between vendors, field teams, and internal stakeholders — managing day-to-day execution, ensuring site readiness, driving acceptance activities, and maintaining consistent delivery quality and compliance across the full rollout lifecycle.<br>In this role you will play a key role in:<br>Managing and overseeing day-to-day microwave rollout execution across the assigned region, taking full ownership of delivery progress, ensuring all site activities are planned, resourced, and executed in line with programme timelines and quality standards Coordinating vendors, field teams, and internal stakeholders to ensure smooth and efficient delivery across all phases of the rollout, proactively managing dependencies, resolving delivery obstacles, and maintaining clear communication and alignment across all parties Ensuring all site readiness, installation, integration, testing, and acceptance activities are completed on time and to the required technical and quality standards, acting as the primary delivery authority for field implementation across the region Tracking and reporting on rollout progress, risks, issues, and milestones, producing regular and accurate status reports for programme leadership and customer stakeholders, and driving timely resolution of any issues that may impact delivery Ensuring full adherence to technical standards, quality benchmarks, and safety requirements throughout all field implementation activities, maintaining a culture of compliance and operational excellence across all vendor and field team operations<br>Your Profile<br>We are looking for a delivery-focused and experienced microwave implementation professional who combines strong technical knowledge with excellent coordination, communication, and stakeholder management capabilities.<br>12+ years of experience in microwave rollout implementation and regional delivery coordination, with a proven track record of successfully managing large-scale field deployment programmes across multiple concurrent sites in complex, multi-vendor environments Strong and demonstrable experience in site readiness, installation, integration, testing, and acceptance activities within microwave or transport network rollout programmes, with a thorough understanding of the end-to-end field implementation lifecycle and associated technical and quality requirements Proven vendor management and field team coordination skills, with extensive experience working closely with implementation partners, subcontractors, and field deployment teams to drive delivery performance, resolve escalations, and maintain programme momentum Excellent progress tracking, risk management, and reporting capabilities, with experience producing clear and accurate programme status reports, milestone trackers, and risk and issue logs for senior internal and customer stakeholders across complex regional delivery programmes Strong stakeholder management and communication skills, with the ability to engage effectively with cross-functional teams, customers, and senior leadership, and to operate with confidence and authority in fast-paced, high-pressure delivery environments in the KSA or wider Middle East region<br>What You'll Love About Working Here<br>Career acceleration programs — From associate to leaders and beyond, get support in your career at every stage with award-winning programs such as our leadership development program, Connected Manager, to accelerate your growth and develop your expertise. Worldwide Leader of Engineering Services — Capgemini Engineering combines its broad industry knowledge and cutting-edge technologies in digital and software to support the convergence of the physical and digital worlds. We help our clients unleashing their R&D potential to develop smart products and services of tomorrow. Engineering Horizons — A global conference crafted exclusively for Capgemini Engineering colleagues, where excellence takes center stage. Immerse yourself in opportunities to showcase your talents and connect with the brightest minds in engineering across the planet. Continuous feedback — We take a human-centric approach to foster growth and performance. Our performance management tool Get Success enables continuous feedback, quarterly check-ins with managers, and ongoing performance discussions.<br>About Capgemini<br>Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. Get the future you want | www.capgemini.com

Job Purpose<br><br>The Sales & Leasing Performance Unit (PU) within Qiddiya is responsible for developing best practice sales and leasing standards and expertise within the organization. Strategic objectives include ensuring the development of sales and leasing best practices to support the Sales & Leasing Operations team within the organization, ensuring consistency across projects, supporting the ongoing training & development of sales and leasing team members, and providing guidance and support as it relates to implementation of procedures and tools.<br><br>The Sales & Leasing PU develops and manages policies and procedures, standardized documents and templates, sales and leasing tools, and sales and leasing operations. The unit will also develop and manage an online training academy that will have sales and leasing curriculum as its core function. The unit will further develop and manage the sales and leasing customer journey to support the requirements for sales and leasing of each of the asset class development Business Units, including CRM, digital tool requirements and experience center requirements and ongoing management of the Sales and Leasing operations. The Sales & Leasing PU team will also have a team dedicated to supporting the Asset Class operational Sales and Leasing teams on an ongoing basis to ensure that centralized business requirements for the operation units are met, strategies and support provided, and all business units are informed of sales and leasing progressions.<br><br>The Senior Manager for Residential, Office, Retail, and Land plays a critical role in leading and coordinating the strategic enablement and support of the sales and leasing efforts across these asset classes. This role ensures that the operational teams across the asset classes are equipped with the strategic insights, tools, and support needed to achieve their objectives effectively. Reporting to the Senior Director of Strategic Management within the Sales & Leasing Performance Unit (PU) at Qiddiya, the Senior Manager serves as a key liaison between the centralized PU functions and operational teams, ensuring alignment, consistency, and operational excellence.<br><br>Role Description<br><br>Responsibilities include, but are not limited to:<br><br>Strategic Responsibilities (only for Managerial roles and above)<br><br> Asset Class Sales & Leasing Strategy: Support in the development and implementation of strategies for the sales and leasing of Residential, Office, Retail, and Land (RRO&L) assets, aligning with the organization's strategic objectives Collaborate with Asset Class Business Units to tailor strategies that address the specific needs of each asset class Centralized Coordination: Act as the primary liaison between the Sales & Leasing PU and the operational teams for Residential, Office, Retail, and Land Asset Class Business Units Ensure seamless communication and collaboration, addressing gaps in centralized support Contribute to cross-functional working groups and forums, driving decision-making and progress tracking Policy and Procedure Alignment: Ensure the adoption of standardized policies, procedures, and templates across asset classes to maintain consistency and compliance Provide input on the development of tools and processes to enhance operational efficiency Contribute to the development of go-to-market frameworks, processes, and performance enablers Market Insights and Data-Driven Decision Making: Parter with the Market Analysis Manager to leverage market data and trends to deliver actionable insights on market trends and competitor benchmarks to inform sales and leasing strategies across RRO&L Use competitive analysis and economic conditions and drivers to identify opportunities and mitigate risks<br><br>Operational Responsibilities <br><br> Customer Journey Oversight: Support Customer Service Operation in the oversight of the customer journey for each asset class Digital Tools and CRM Management: Support the Customer Service Operations Team in implementing and ensuring the correct use of the CRM and other digital tools tailored to the needs of Residential, Office, Retail, and Land operations Ensure effective adoption and utilization of these tools by operational teams Proactively support in recommending additional tools that will enable Asset Class Business Units to meet their targeted KPI's Cross-Functional Collaboration: Work closely with other departments, including finance, legal, compliance, and risk management, to ensure alignment and support for sales and leasing operations Coordinate with marketing teams to develop campaigns and materials that support asset class objectives Identify and implement improvements to streamline operations and enhance efficiency Stay informed of industry best practices and incorporate them into Qiddiya's operations Contribute to the design and delivery of sales and leasing training programs and capability-building within the Sales and Leasing online academy<br><br>Requirements<br><br>Knowledge, Qualifications & Skills required<br><br>Essential (must have to perform the role)<br><br> Bachelor's degree in Business Administration, Real Estate, or a related field; a Master's degree is preferred Minimum of 8 years of experience in sales and leasing, with at least 3 years in a leadership role overseeing multiple asset classes Strong knowledge of real estate sales and leasing practices, particularly in Residential, Office, Retail, and Land Experience in CRM systems, digital tools and customer journey relevant to sales and leasing Proficiency in leveraging market analysis and data for strategic decision-making Proven track record of successfully driving strategic initiatives across multiple business units within a complex organization High level of integrity, drive and intellectual curiosity is vital Excellent verbal, written and presentation skills to communicate to stakeholders and management Sincere enthusiasm for Qiddiya generating a genuine strong commercial narrative Able to multi-task and handle multiple projects simultaneously Astute networker, able to build deep relationships within and across industry sectors, always looking to help foster connections with other people<br><br>Strong project organizational and project management skills<br><br>Desirable (advantageous)<br><br> Arabic & English speaker - Written & Spoken Exposure to giga-projects, or large-scale developments in the GCC Familiarity with Saudi real estate laws and market dynamics

Regional Sales Manager KINGDOM OF SAUDI ARABIA | FULL TIME<br>Invixium is a global leader in biometric access control, workforce, visitor management and RTLS worker safety & tracking solutions. With a strong presence across multiple continents, we design and manufacture rugged and innovative solutions for enterprise, industrial, and critical infrastructure markets to help businesses of all sizes become more secure, productive and efficient.<br>Invixium is seeking a highly motivated, experienced, and enthusiastic Regional Sales Manager to join our aggressive sales team and drive our sales efforts in the Kingdom of Saudi Arabia. This is a permanent, full-time position located in KSA, reporting to the Sr. Director, Sales – KSA & Levant. This is an amazing opportunity for a senior sales professional with a proven track record of complete command over their territory who is eager to make a meaningful impact on building the next great company. By leveraging strategic partnerships to drive growth, you will collaborate closely with Systems Engineering, Customer Success, Product Management, Professional Services, Support, and Finance teams to secure and close deals.<br>In this role, you will be responsible for driving sales of Invixium biometric access control, time & attendance, and visitor management solutions to system integrators, end-user customers, security consultants, and other stakeholders across the region. You will proactively address customers' immediate and emerging needs, enabling sustainable profitable growth and accelerating market share. By combining tenacity, resourcefulness, and creativity, the Regional Sales Manager sets the industry standard for customer delight. Additionally, you will play a pivotal role in market development by promoting Invixium technology specifications and establishing channel partners through the authorized distribution network.<br>Responsibilities:Focus on new business development leveraging your network and qualifying leads Deliver successfully on enterprise quota targets. Grow the enterprise business as well as the upper mid-market for biometric solutions Build a strong pipeline of opportunities in your region Provide accurate forecasting of quarterly bookings and business plan. Achieve assigned objectives & targets on a quarterly basis Offer a white-glove experience to customers. Be a trusted advisor for prospects and customers about the problem areas we solve. Develop expert-level knowledge of our value proposition. Meticulously orchestrate all customer activities and engagements, involving Systems Engineering, Product Management, Customer Support, and Finance. Promptly share all customer information with internal teams using our CRM tools Collaborate with Marketing for events. Secure key reference accounts in relevant verticals including and not limited to (Oil & Gas, Industrial, Airports, Government, etc.) Execute land-and-expand campaigns from Proof of Concept (POC) to large deployments. Supports the definition of the sales strategy for a project or, more broadly speaking, the sales approach in relation to a specific customer Provide information for management by preparing short-term and long-term product sales forecasts and special reports and analyses, answering questions and requests Facilitate distribution inventory turnover and product availability by reviewing and adjusting inventory levels and forecasting to support production schedules Ability to work in a multicultural working environment Able to successfully negotiate the terms of the agreement and close sales in line with expectations<br>Experience:Minimum 15 years’ experience in managing enterprise accounts (Government, Finance, infrastructure, and Education) Experience working for a global security manufacturer (preferred) Strong experience in channel sales/channel management Experience appointing and managing distributors Strong relationships with leading system integrators Hunter-mindset, with the ability to self-prospect and a go-getter personality Proven record of consistent, quarterly quota over-achievement Experience in selling Physical Security products is a plus, and comfortable working in early-stage growth companies High level of sales and technical proficiency with Access Control and Time & Attendance solutions Experience working with enterprise security vendors such as Lenel S2, Genetec, Gallagher, Nedap, Honeywell, Johnson Controls, etc. Strong knowledge of Time Attendance & Physical security principles and networking technologies A background in engineering with an industrial focus (Oil & Gas, Utility, Manufacturing, etc.) Proven hands-on experience of selling to SLA or ASC at large enterprises Experience establishing and fostering strong Channel Partner relationships. Pre-existing relationships with key resellers in the assigned territory to quickly drive robust interactions High integrity and adept at the consultative approach of winning customer trust Sales savvy with good communication, presentation, problem solving and persuasion skills<br>Qualifications:Bachelor’s Degree in Engineering or Marketing, or a related field Technical know-how and marketing knowledge. Ability to present technical and commercial ideas and concepts Exceptional interpersonal and negotiation skills Fluency in English communication (writing and verbal); Arabic is a plus Ability to travel as needed to meet with clients and prospects High level of analytical and organizational skills Solid knowledge of biometric products, technical applications, market intelligence, and industry information<br>Why Join Invixium?<br>We promise transparency, competitive salaries, health benefits, and an office environment where employees are surrounded by creative, empowered, and highly energetic people. It’s a perfect time to join us. As we scale to the next level as a company, we are excited to see our employees grow with us.<br>More About Us:<br>Headquartered in Toronto, Canada, with a strong global presence across the Middle East, USA, India, Latin America, Africa, and the UK, Invixium is a leading designer and manufacturer of biometric and RTLS connected worker solutions that enhance security, productivity, and safety across industries, enterprises, and critical infrastructure. By utilizing advanced biometrics for access control, workforce and visitor management, and its RTLS solution, Invixium empowers businesses with data-driven decision-making and delivers real-time visibility, efficiency, security, safety monitoring, and actionable insights. Trusted by and deployed across major industrial worksites, global enterprises, and several Fortune 500 companies, Invixium strives to provide industry-leading solutions that are visually stunning, intuitive for ease of use, and install. For more information, visit invixium.com.

Job Purpose<br><br>The Sales & Leasing Performance Unit (PU) within Qiddiya is responsible for developing best practice sales and leasing standards and expertise within the organization. Strategic objectives include ensuring the development of sales and leasing best practices to support the Sales & Leasing Operations team within the organization, ensuring consistency across projects, supporting the ongoing training & development of sales and leasing team members, and providing guidance and support as it relates to implementation of procedures and tools.<br><br>The Sales & Leasing PU develops and manages policies and procedures, standardized documents and templates, sales and leasing tools, and sales and leasing operations. The unit will also develop and manage an online training academy that will have sales and leasing curriculum as its core function. The unit will further develop and manage the sales and leasing customer journey to support the requirements for sales and leasing of each of the asset class development Business Units, including CRM, digital tool requirements and experience center requirements and ongoing management of the Sales and Leasing operations. The Sales & Leasing PU team will also have a team dedicated to supporting the Asset Class operational Sales and Leasing teams on an ongoing basis to ensure that centralized business requirements for the operation units are met, strategies and support provided, and all business units are informed of sales and leasing progressions.<br><br>The Senior Manager for Residential, Office, Retail, and Land plays a critical role in leading and coordinating the strategic enablement and support of the sales and leasing efforts across these asset classes. This role ensures that the operational teams across the asset classes are equipped with the strategic insights, tools, and support needed to achieve their objectives effectively. Reporting to the Senior Director of Strategic Management within the Sales & Leasing Performance Unit (PU) at Qiddiya, the Senior Manager serves as a key liaison between the centralized PU functions and operational teams, ensuring alignment, consistency, and operational excellence.<br><br>Role Description<br><br>Responsibilities include, but are not limited to:<br><br>Strategic Responsibilities (only for Managerial roles and above)<br><br> Asset Class Sales & Leasing Strategy: Support in the development and implementation of strategies for the sales and leasing of Residential, Office, Retail, and Land (RRO&L) assets, aligning with the organization's strategic objectives Collaborate with Asset Class Business Units to tailor strategies that address the specific needs of each asset class Centralized Coordination: Act as the primary liaison between the Sales & Leasing PU and the operational teams for Residential, Office, Retail, and Land Asset Class Business Units Ensure seamless communication and collaboration, addressing gaps in centralized support Contribute to cross-functional working groups and forums, driving decision-making and progress tracking Policy and Procedure Alignment: Ensure the adoption of standardized policies, procedures, and templates across asset classes to maintain consistency and compliance Provide input on the development of tools and processes to enhance operational efficiency Contribute to the development of go-to-market frameworks, processes, and performance enablers Market Insights and Data-Driven Decision Making: Parter with the Market Analysis Manager to leverage market data and trends to deliver actionable insights on market trends and competitor benchmarks to inform sales and leasing strategies across RRO&L Use competitive analysis and economic conditions and drivers to identify opportunities and mitigate risks<br><br>Operational Responsibilities <br><br> Customer Journey Oversight: Support Customer Service Operation in the oversight of the customer journey for each asset class Digital Tools and CRM Management: Support the Customer Service Operations Team in implementing and ensuring the correct use of the CRM and other digital tools tailored to the needs of Residential, Office, Retail, and Land operations Ensure effective adoption and utilization of these tools by operational teams Proactively support in recommending additional tools that will enable Asset Class Business Units to meet their targeted KPI's Cross-Functional Collaboration: Work closely with other departments, including finance, legal, compliance, and risk management, to ensure alignment and support for sales and leasing operations Coordinate with marketing teams to develop campaigns and materials that support asset class objectives Identify and implement improvements to streamline operations and enhance efficiency Stay informed of industry best practices and incorporate them into Qiddiya's operations Contribute to the design and delivery of sales and leasing training programs and capability-building within the Sales and Leasing online academy<br><br>Requirements<br><br>Knowledge, Qualifications & Skills required<br><br>Essential (must have to perform the role)<br><br> Bachelor's degree in Business Administration, Real Estate, or a related field; a Master's degree is preferred Minimum of 8 years of experience in sales and leasing, with at least 3 years in a leadership role overseeing multiple asset classes Strong knowledge of real estate sales and leasing practices, particularly in Residential, Office, Retail, and Land Experience in CRM systems, digital tools and customer journey relevant to sales and leasing Proficiency in leveraging market analysis and data for strategic decision-making Proven track record of successfully driving strategic initiatives across multiple business units within a complex organization High level of integrity, drive and intellectual curiosity is vital Excellent verbal, written and presentation skills to communicate to stakeholders and management Sincere enthusiasm for Qiddiya generating a genuine strong commercial narrative Able to multi-task and handle multiple projects simultaneously Astute networker, able to build deep relationships within and across industry sectors, always looking to help foster connections with other people<br><br>Strong project organizational and project management skills<br><br>Desirable (advantageous)<br><br> Arabic & English speaker - Written & Spoken Exposure to giga-projects, or large-scale developments in the GCC Familiarity with Saudi real estate laws and market dynamics

WE'RE HIRING | Senior Contracts Manager Italconsult is growing its KSA team and is seeking an experienced Senior Contracts Manager to join our Project Management Consultancy (PMC#4a) delivering the DG II Boulevard – Arena Quadrant for Diriyah Company – one of Saudi Arabia's flagship Vision 2030 giga-projects. ???? Location: Riyadh, Saudi Arabia (site-based) ????️ Project: Diriyah Gate II – Boulevard West, Arena Quadrant ???? Employer: Italconsult (PMC Consultant to Diriyah Company)<br> ━━━━━━━━━━━━━━━━━━━━━━━━━ ABOUT THE PROJECT ━━━━━━━━━━━━━━━━━━━━━━━━━ Diriyah Gate II is envisioned as a world-class mixed-use development inspired by Paris, integrating an active central boulevard with iconic assets including the Arena, Opera House, Grand Mosque, 15 hotels, and 17,600 residential units across 6.2 million m². The Arena Quadrant package (PMC#4a) delivers hotels, commercial offices, residential apartments, the iconic Arena sports facility, city parks, and mixed-use developments under a sophisticated Managing Contractor delivery model with Early Contractor Involvement.<br> ━━━━━━━━━━━━━━━━━━━━━━━━━ ROLE OVERVIEW ━━━━━━━━━━━━━━━━━━━━━━━━━ The Senior Contracts Manager will lead the contract administration function across the Arena Quadrant construction packages, acting as the principal contractual advisor supporting the Engineer's role under FIDIC-based contracts. The position is central to protecting the Employer's interests, ensuring rigorous contractual compliance, and managing the full lifecycle of contractual matters from award through Defects Notification Period close-out. The role works closely with the PMC Leadership, Design Consultants, Construction Supervision Consultants, and Managing Contractors. ━━━━━━━━━━━━━━━━━━━━━━━━━ KEY RESPONSIBILITIES ━━━━━━━━━━━━━━━━━━━━━━━━━???? Contract Administration (Engineer's Role Support) • Support the PMC in performing the role of the "Engineer" under FIDIC Red, Yellow, and Green Book contracts (with Diriyah Company modifications), covering Lump Sum, District Lump Sum (Provisional Sum), and Remeasure variants. • Administer construction contracts on behalf of Diriyah Company, ensuring strict compliance with terms and conditions. • Manage delegation of Engineer's authorities to Site Supervision Consultants in accordance with DC-Contracts. • Coordinate with Technical Advisory Consultants, Lead Design Consultants, Design Consultants, and Contractors to ensure integrated contract management.???? Contractual Notices, Determinations & Instructions • Manage issuance and receipt of Early Warning Notices, Contractor's Claims notices, and Employer's Claims notices. • Prepare Engineer's Determinations for time, cost, and entitlement matters under the contract. • Manage the Instructions of the Engineer, including variations, suspensions, and determinations. • Administer Notice to Correct procedures, default notices, and termination processes where required.???? Claims Management & Dispute Resolution • Lead the review and assessment of Contractor claims, applying rigorous chronological analysis of events, correspondence logs, as-built schedules, and contemporaneous records. • Prepare Recommendation Reports for Employer consideration and assist in negotiations and amicable settlement. • Support Expert Resolution and court proceedings where disputes escalate. • Take proactive steps to prevent and mitigate claims through strict adherence to contract provisions.???? Variations & Change Management • Administer the full Variation Order lifecycle, including Pending Variation Orders (PVOs), Site Work Instructions (SWIs), and formal Variation Orders. • Manage Value Engineering proposals from Contractors, including determinations of resulting price adjustments. • Oversee Provisional Sums expenditure instructions, Daywork variations, and Changes in Legislation adjustments. • Ensure all variations comply with contractual notification timelines to protect the Employer from exposure.???? Subcontractor & Supply Chain Contracts • Manage consent to subcontractors, review of Collateral Warranties, and instructions on Nominated Subcontractors. • Administer payments to Nominated Subcontractors, including certification and instructions to withhold or pay directly where required. • Review and manage assignment of subcontract benefits to the Employer where applicable.???? Suspension, Termination & Force Majeure • Manage contract suspension processes, including determinations of time and cost entitlement. • Administer Termination by Employer, Termination by Contractor, and Termination for Convenience procedures. • Manage Force Majeure notices, determinations, and certifications. • Ensure orderly phasing down, securing of site, protection of completed works, and finalization of accounts in termination scenarios.???? Insurance, Bonds & Performance Securities • Oversee receipt, return, and management of Performance Securities and Advance Payment Guarantees. • Manage the Retention, Insurance and Bond Register, ensuring all policies are current, compliant, and renewed 3 months in advance of expiry. • Ensure no Application for Payment is certified without valid insurances and bonds in place.???? Completion, Defects & Final Account • Administer Taking-Over Certificates, Sectional Completion Certificates, and Performance Certificates. • Manage the Defects Notification Period (DNP), including close-out of Contractor defects and liaison with Operators for newly identified defects. • Oversee Final Payment Certificate issuance, including setoffs for deficiencies and retention release. • Contribute to the Project Final Report with a comprehensive summary of contractual issues, variations, and claims.???? Contract Documentation & LOA Process • Collate Letter of Award (LOA) prerequisite documents and complete the LOA Prerequisite Documents Checklist. • Compile full sets of Contract Documents for Contract Execution. • Manage document workflows via Aconex for LOA and contract-related approvals.???? Reporting & Meetings • Contribute to the monthly Project Status Report with commercial and contractual updates. • Lead and participate in Cost and Contract Meetings, PCG Meetings, and Executive Meetings. • Maintain contract registers, variations logs, claims logs, and correspondence trackers.<br> ━━━━━━━━━━━━━━━━━━━━━━━━━ MINIMUM REQUIREMENTS ━━━━━━━━━━━━━━━━━━━━━━━━━ ✅ Education: Bachelor's degree in Quantity Surveying (or equivalent) ✅ Professional Membership: MRICS or CIOB (Required) ✅ Overall Experience: Minimum 15 years in contract management on large-scale construction projects ✅ Similar Project Experience: Minimum 8 years on giga-projects, mixed-use developments, or equivalent complexity ✅ Regional Experience: Minimum 5 years in Saudi Arabia or other GCC countries ✅ Contract Expertise: Demonstrated experience administering FIDIC Red, Yellow, and Green Book contracts, including acting in support of the Engineer's role ✅ Language: Full professional fluency in English (spoken, read, and written)<br> ━━━━━━━━━━━━━━━━━━━━━━━━━ PREFERRED ATTRIBUTES ━━━━━━━━━━━━━━━━━━━━━━━━━• Experience with Managing Contractor / ECI delivery models and GMP arrangements • Exposure to complex claims, delay analysis (using methodologies such as Time Impact Analysis), and dispute resolution • Familiarity with Aconex, Oracle Unifier, or similar PMIS/EDMS platforms • Prior experience on KSA giga-projects (NEOM, Red Sea, Diriyah, Qiddiya, ROSHN, etc.) • Strong negotiation, drafting, and stakeholder management skills • Chartered status (FRICS, FCIOB) is advantageous

Location: Riyadh, Saudi Arabia<br><br>Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.<br><br>We have been present in Saudi Arabia for 40 years and with over 600 employees to date, we are growing rapidly. Together we are delivering our signalling, control and train protection systems for the North –South Railway (NSR), the longest system of it’s kind in the world. Together we are key suppliers of In-flight entertainment and connectivity systems as well as air traffic management solutions in Saudi. We are making Saudi Arabia a safer place by securing the country’s critical infrastructure and e-security solutions that secure the country’s electronic payment systems. Thales has been selected to supply major electronic systems for air defence and the Group also supplied communication and optronic systems for the Army, the Saudi Arabia National Guards and the Air Force.<br><br>JOB OBJECTIVE <br><br>As we continue to expand our operations, we are seeking a highly motivated and results-driven Regional Sales Manager to join our dynamic team in Riyadh to sell across the META region with a focus on Saudi Arabia.<br><br>As the Regional Sales Manager, you will be responsible for driving revenue growth and expanding market share in the META region.<br><br>You will collaborate closely with the marketing, channel, sales engineering and professional services teams to ensure the successful reach of your sales goals. Your focus will be on cultivating strong relationships with key stakeholders in the Enterprise market, to promote our innovative solutions and increase our market presence in META.<br><br>Roles & Responsibilities<br><br>Develop and implement a comprehensive sales strategy to (over)achieve yearly revenue targets and maximize market penetration in META. Identify potential customers, create a robust pipeline, and convert leads into successful deals. Work with marketing and (channel) partners to create new opportunities. Proactively drive all aspects of the sales cycle including prospecting, qualifying, presenting, organizing demos and POVs (proof of value), responding to RFPs, negotiating, and closing processes. Establish and nurture long-term business relationships with key decision-makers and influencers. Continuously monitor market trends, competitor activities, and regulatory changes to capitalize on opportunities and address potential threats effectively. Actively contribute to account-based-marketing campaigns, events, external communications, and other go-to-market activities. Accurately forecast quarterly and annual revenue streams. Maintain rigorous, detailed, and up-to-date records on leads and opportunities in SFDC. Attend and assist with corporate and field marketing events. Regularly visit key existing partners/customers, actively involved in the recruitment of key new partners. Continue to train yourself on relevant IAM trends and new products.<br><br><br>Requirements<br><br>WORK EXPERIENCE REQUIREMENTS <br><br>Significant experience and a proven track record in selling complex cloud services to medium and large accounts. Demonstrable knowledge of IAM and/or cybersecurity and/or cloud solutions. Successful history of working with Resellers, VARs, System Integrators, and GSIs. Working in high-paced sales environments.<br><br><br>Qualification, Certification & Educational Requirements<br><br>Bachelor’s degree in Business, Computer Science, or any other relevant field of study. Familiar with Enterprise Sales methodologies e.g., MEDDPICC.<br><br><br>Preferred Skills<br><br>Demonstrated success in achieving and exceeding sales targets, managing deals, and building strong customer relationships. Extensive knowledge of the Enterprise market, including key players, market dynamics, and the regulatory landscape. Ability to speak to C-level and navigate through all levels of an organization to close deals. Exceptional sales and communication skills. Good writing and presentation skills: Able to articulate complex technical concepts in a clear and concise manner, (co-)write proposals, answer and present RFPs, and guide PoV’s. Strong ability to structure and manage the deal process with internal and external stakeholders and parties in a timely manner and at the highest quality. Proven ability to negotiate complex deals with various buyer personas at mid to higher management levels within customers. Technical acumen and proficiency with various business productivity sales tools, such as Microsoft O365 and Salesforce.com.“Hunter” profile, self-motivated and a team player. Comfortable with building and driving pipeline by yourself as well as with partners and marketeers. Fluent in English and Arabic.<br><br><br>Special Position Requirements<br><br>Ability to travel domestically and internationally up to 50% of the time.<br><br><br>PHYSICAL DEMANDS<br><br>Prolonged periods of working on a computer.<br><br><br>Hse Responsibilities<br><br>Take care of your own safety and the safety of others as far as practicable. To be aware of, and play an active role in the achievement of Thales HSE policy & objectives. Comply with local HSE laws and legislation. To use safety equipment (including PPE) as required and intended. Lead by example and actively encourage departments to look at ways to conserve water & energy, minimize the generation of waste, and encourage recycling. Every one within Thales has the right to stop work if they believe that their activities may affect their health and safety or that of others. In this circumstance, such conditions must be reported immediately to their line manager and the HSE department.<br><br><br>At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!

Job Title: Legal & GRC Senior Manager – Tech Industry Location: Riyadh, Saudi Arabia Company: Confidential Role Overview:We are seeking an accomplished Legal & GRC Senior Manager to lead and manage all legal, governance, risk, and compliance activities across the company's data center portfolio from development through operations. The Senior Manager shall ensure that all business units, partnerships, and capital projects are conducted within the framework of Saudi regulations, international standards, and the organization's governance charter - protecting legal integrity, supporting sustainable growth, and enabling compliant operations across development, sales, and capital investment cycles. This position plays a critical role in establishing corporate legal frameworks, leading regulatory compliance, directing corporate governance structures, implementing GRC systems, and mitigating legal risks across all business operations and data center facilities. Key Responsibilities:Legal Framework & Contract Management Establish and oversee corporate legal frameworks covering EPC, O&M, MSAs, SLAs, colocation contracts, consultancy agreements, and all financial, technical, commercial, and insurance due diligence requirements. Lead contractual negotiations for hyperscaler, wholesale, and enterprise customer agreements ensuring balanced risk allocation. Draft, review, and negotiate commercial agreements across all business lines and project entities. Manage the full contract lifecycle including LOIs, lease agreements, renewals, amendments, terminations, and dispute resolution. Ensure balanced risk allocation in EPC and O&M contracts with zero material disputes. Establish and maintain standard contract templates, playbooks, and negotiation guidelines for consistent legal execution. Review and approve all major commercial transactions, partnership agreements, and vendor contracts. Regulatory Compliance & Licensing Lead regulatory compliance with Communications, Space & Technology Commission (CST), Ministry of Communications and Information Technology (MCIT), National Cybersecurity Authority (NCA), and Securities and Exchange Commission (SEC) for data center licensing, power allocations, cybersecurity, and data-sovereignty frameworks. Ensure 100% compliance with legal and regulatory frameworks across all operations and business units. Manage regulatory licensing, permits, and approvals required for data center operations in Saudi Arabia. Monitor and advise on data sovereignty, cybersecurity regulations, and privacy laws including Saudi Personal Data Protection Law (PDPL). Stay updated on evolving technology regulations, digital economy legislation, and international compliance requirements. Coordinate with regulatory authorities for inspections, audits, and compliance matters. Develop and maintain regulatory compliance roadmaps and monitoring frameworks. Corporate Governance & Strategic Advisory Direct corporate governance structures including board charters, delegations of authority, policies, and RACI frameworks to ensure transparency and accountability across all subsidiaries and SPVs. Provide strategic advisory to senior leadership and the board on legal and governance matters including mergers, joint ventures, and capital structuring of project entities. Ensure shareholder reporting obligations are met including disclosure, policy adherence, and annual compliance statements. Develop, review, and implement corporate policies, codes of conduct, and compliance frameworks. Advise on corporate structuring, subsidiary governance, and SPV establishment and management. Support business development activities with legal analysis, feasibility assessments, and transaction structuring. Lead governance improvement initiatives and drive best practice adoption across the organization. GRC Systems & Compliance Management Lead the design, implementation, and management of comprehensive GRC (Governance, Risk & Compliance) systems integrating incident reporting, risk registers, and compliance monitoring tools. Oversee compliance audits under ISO 27001, ISO 22301, ISO 9001, ISO 45001, and ESG frameworks, coordinating internal controls and external certifications. Develop and maintain GRC policies, procedures, and operational frameworks aligned with industry best practices. Ensure timely submission of corporate legal disclosures and company reporting compliance. Prepare and maintain documentation for internal and external regulatory audits and compliance assessments. Coordinate certification processes and maintain compliance records for audit readiness. Drive continuous improvement of GRC processes, systems, and reporting capabilities. Establish compliance monitoring dashboards and KPI tracking frameworks. Risk Management & Legal Operations Lead enterprise-wide legal risk management for claims, disputes, insurance coverage, and regulatory investigations. Develop and implement risk management frameworks, risk appetite statements, and risk mitigation strategies. Support business continuity and legal readiness for large-scale infrastructure projects and partnerships. Identify, assess, and mitigate legal risks across all business operations, technology projects, and capital investments. Manage relationships with external legal counsel, coordinate litigation strategies, and oversee legal budgets. Develop and maintain risk registers, heat maps, and legal risk mitigation strategies. Achieve risk mitigation effectiveness and reduction of legal exposure across all company data centers and operations. Conduct periodic risk reviews and present risk status updates to senior management and the board. Team Leadership & Capability Building Lead, manage, and develop the legal and GRC team including compliance managers, governance officers, contract specialists, and legal analysts. Set clear performance objectives, conduct regular performance reviews, and provide coaching and professional development. Mentor multidisciplinary teams across legal, compliance, and governance functions to build institutional capability. Foster a culture of integrity, compliance, and professional excellence within the legal and GRC function. Develop training programs, awareness sessions, and legal toolkits to promote legal awareness and compliance culture across business units. Ensure adequate resources, capacity, and capability within the legal and GRC team to support business operations and growth. Stakeholder Coordination & Representation Collaborate with internal stakeholders including project delivery, project control, operations, sales and customer, and investment teams to provide legal and GRC support. Manage relationships with external stakeholders including regulatory bodies (CST, MCIT, NCA, SEC), EPC and O&M contractors, external legal, technical, commercial, and insurance providers. Liaise with telco and technology providers on legal and compliance matters. Coordinate with tenants including hyperscalers, government entities, enterprise clients, and their legal teams on contractual and compliance matters. Represent the legal and GRC function in executive meetings, board advisory sessions, strategic planning activities, and industry forums. Present legal and GRC performance reports, risk assessments, and strategic recommendations to senior management and the board. Qualifications:Bachelor's degree in Law or Engineering and Law (dual-qualified preferred). Fluency in English (written and spoken) is mandatory. Proficiency in Arabic is highly preferred.8 -12 years of professional experience in legal, compliance, and governance, with at least 5 years in leadership roles. Proven record managing legal and compliance functions in project and operations of data centers, telecom, and energy facilities. Experience structuring capital investments, SPVs, and joint ventures in the infrastructure sector. Strong understanding of data sovereignty, cybersecurity, and ESG regulatory frameworks in Saudi Arabia and globally. Demonstrated experience implementing and managing GRC systems, frameworks, and compliance monitoring tools. Master's degree (MBA, LL. M, or equivalent) is an advantage. Professional certifications such as CIPP, CIPM, GRCP, GRCA, or compliance-related qualifications are preferred. Membership with the Saudi Bar Association or equivalent legal professional body is preferred. Key Competencies:Strategic legal leadership and senior management capability. Deep GRC expertise and compliance management excellence. High ethical standards and integrity. Strong legal, governance, and compliance acumen. Strategic thinking and executive advisory expertise. Excellent negotiation, contract structuring, and deal-making skills. Enterprise risk management and mitigation capabilities. Culturally aware with strong leadership acumen. Ability to collaborate effectively across multi-disciplinary and international teams. Strong communication, presentation, and board-level stakeholder management skills. Analytical thinking, attention to detail, and data-driven decision-making. Team leadership and capability development excellence. Professionalism, accountability, and confidentiality.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Date Posted:</b></p><br><br>2026-06-23&amp;#xa;&amp;#xa;<p><b>Country:</b></p><br><br>United States of America&amp;#xa;&amp;#xa;<p><b>Location:</b></p><br><br>US-AL-HUNTSVILLE-315 ~ 315 Bob Heath Dr ~ BOB HEATH&amp;#xa;&amp;#xa;<p><b>Position Role Type:</b></p><br><br>Onsite&amp;#xa;&amp;#xa;<p><b><span>U.S. Citizen, U.S. Person, or Immigration Status Requirements:</span> </b></p><br><br>The ability to obtain and maintain a U.S. government issued security clearance is required.​ U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance&amp;#xa;&amp;#xa;<p><b>Security Clearance Type: </b></p><br><br>DoD Clearance: Secret&amp;#xa;&amp;#xa;<p><b>Security Clearance Status: </b></p><br><br>Active and existing security clearance required after day 1<br><br><p>Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedom and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense.</p><br><br><br><p>As Senior Manager, Property Management, you will contribute to a fast-paced innovative team with responsibility to ensure Government, Customer, and Raytheon owned property is efficiently managed in compliance with all Raytheon business processes, FAR, DFAR and contract requirements, and federal regulations.&nbsp;The manager will oversee a team of experienced professionals executing property management activities at several sites across the central United States. </p><br><br><br><p>This position requires working onsite at one of the following Raytheon sites:</p><br><br><ul><li><b>Huntsville AL</b></li><li><b>Louisville KY</b></li><li><b>Ft Wayne IN</b></li><li><b>Forest MS</b></li><li><b>Camden AR </b></li></ul><br><p>The manager will be expected to develop and maintain relationships with internal and external stakeholders, conduct presentations, participate and lead project teams, develop and implement process improvement, facilitate property audits and collaborate across the organization to achieve timely integrated results. Additionally, the manager will be responsible for career and succession development of team members to ensure talent depth and career opportunities for all. Please note this is not a real estate position and does not relate to any activity associated with real estate management.</p><br><br><br><p><b>What You Will Do</b></p><br><br><ul><li>Lead property management execution across multiple Raytheon sites, ensuring consistent application of standards, procedures, and compliance requirements.</li><li>Achieve and sustain DCMA‑approved property management systems for all assigned CAGE codes.</li><li>Plan, lead, and support property management system audits, including DCMA reviews, Customer audits, and internal audit activities.</li><li>Partner with cross‑functional teams to ensure Government Property activities comply with the FAR, DFARS, and NASA FAR Supplement, as applicable.</li><li>Maintain accountability for all Government Property outcomes and ensure compliance with Raytheon policy for acquisition, receipt, utilization, storage, record‑keeping, movement, maintenance, consumption, reporting, and disposition of Government and Customer property.</li><li>Drive team performance by providing coaching, training, and development while ensuring effective use of all property management systems and tools.</li><li>Apply CORE and continuous‑improvement principles to implement changes that strengthen compliance and operational efficiency.</li><li>Communicate effectively with internal and external stakeholders, using expert property management knowledge to influence decisions and drive action.</li><li>Develop and maintain succession planning for the property team.</li><li>Build and report metrics, KPIs, audit results, and operational performance to leadership with clear recommendations and insights.</li><li>Travel up to 25% to support alternate locations<br>&nbsp;</li></ul><p><b>Qualifications You Must Have</b></p><br><br><ul><li>Typically requires: A University Degree or equivalent experience and minimum 10 years prior relevant experience, or An Advanced Degree in a related field and minimum 7 years experience</li><li>People‑leadership experience managing teams of moderate scope and complexity.<br>Demonstrated ability to develop employees, support career growth, and achieve both strategic and tactical objectives.</li><li>Experience performing root cause analysis, developing containment and corrective action plans, and executing timely corrective actions that meet customer expectations</li><li>Ability to resolve moderately complex issues and implement solutions that improve overall functional performance.</li><li>Ability to obtain and maintain a U.S. Government security clearance. U.S. citizenship is required as only U.S. citizens are eligible for a clearance.</li></ul><br><p><b>Qualifications We Prefer</b></p><br><br><ul><li>Extensive expertise in all 10 Government Property outcomes, with a proven track record of successfully leading Customer Property Management System Analysis (PMSA) audits and maintaining consistent engagement with the Defense Contract Management Agency (DCMA).</li><li>Over 10 years of relevant experience, with a foundation in a University Degree or Advanced Degree in a related field, showcasing a depth of knowledge in government property management processes.</li><li>Certified in NPMA Property Management and CORE, Six Sigma, or equivalent process improvement methodologies, demonstrating a commitment to operational excellence and continuous improvement.</li></ul><br><p><b>What We Offer</b></p><br><br><ul><li>Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.</li></ul><br><p><b>Learn More &amp; Apply Now! </b></p><br><br><br><ul><li><b>Please consider the following role type definition as you apply for this role.</b></li></ul><br><ul><li><b>Onsite:</b> Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.</li></ul><br><ul><li><b>Clearance Information:</b> This position requires a security clearance. <b>DCSA Consolidated Adjudication Services (DCSA CAS)</b>, an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: https://www.state.gov/m/ds/clearances/c10978.htm&nbsp;</li></ul><br><br><br><br><br><p><i><b>As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend&nbsp;select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.</b></i></p><br><br><br>The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.<br><br><br>Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.<br><br>Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.<br><br>This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.<br><br>RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.<br><br><p><span><i>RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.</i> </span></p><br><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

PMO Engineer (Electromechanical Projects)<br><br>Responsibilities:Monitor the progress of electromechanical projects and ensure alignment with project plans. Prepare and maintain project schedules, progress reports, and performance dashboards. Track project budgets, costs, risks, and key performance indicators (KPIs). Coordinate with engineering, procurement, and construction teams to ensure timely project delivery. Support project planning, documentation, and change management processes. Ensure compliance with company procedures, project requirements, and quality standards. Prepare management reports and project status updates. Perform any other duties assigned by the direct manager.<br>Requirements:Bachelor's degree in Electrical, Mechanical, or Electromechanical Engineering. Minimum 5 years of experience in PMO or project coordination within electromechanical projects. Proficiency in Primavera P6, Microsoft Project, and Microsoft Office (Excel, Word, Power Point). Strong knowledge of project planning, scheduling, cost control, and reporting. Excellent communication, coordination, and analytical skills. PMP certification is preferred.

We are looking for an experienced HR Operations Manager to oversee the day-to-day HR operations and ensure their efficient and effective execution. The role will be responsible for implementing approved HR policies and procedures, improving the quality and flow of HR operations, ensuring timely completion of tasks, and supporting the achievement of the company's overall HR objectives.<br><br>Requirements<br><br>1. Policies & Compliance Update and implement the company's internal HR policies and procedures. Update the internal regulations in compliance with the regulations of the Ministry of Human Resources and Social Development (MHRSD). Ensure all employees are registered in the attendance and time-tracking system. Investigate cases of lateness, early departure, and absence, and apply disciplinary actions in accordance with approved policies and applicable regulations. 2. Employee Data & Attendance Management Maintain and update complete employee records in the HR system. Monitor attendance and timekeeping on a weekly basis and notify employees and department heads of violations. Review and approve employee leave requests. Manage and archive employee files. 3. Payroll & Benefits Manage the monthly payroll cycle and process payroll inputs and outputs. Manage end-of-service benefits, employee clearances, experience certificates, and employee letters. Manage employee medical insurance in accordance with the approved insurance grade policy. Manage employee financial advances in accordance with company policies. Manage employee flight tickets in accordance with employment contracts. 4. Contracts & Employee Administration Manage employee contracts and notify the relevant department head 90 days prior to contract expiry. Monitor probation periods and notify the department head after 45 days from the employee's joining date. Ensure new employees have the required tools and resources. Issue employee badges and business cards. Manage Iqama and work permit renewals following management approval. Prepare employee transfer letters between departments. 5. Reporting & Operational Support Prepare periodic and operational reports related to workforce, payroll, leave, and employee turnover. Address employee inquiries and resolve operational HR-related issues. Support senior management in the operational aspects of performance evaluations, promotions, and rewards. 6. HR Projects & Development Lead digital transformation projects and the development of HR Information Systems (HRIS). Improve the user experience of HR systems and processes. Perform other HR operations-related tasks or projects as assigned by senior management or the Head of Human Resources.<br>Qualifications & Requirements<br><br>Bachelor's degree in Human Resources, Business Administration, or a related field.10+ years of experience in Human Resources.3+ years of experience in a leadership or supervisory HR role. Practical experience with HRIS / ERP systems. Strong knowledge of MHRSD regulations and systems. Experience in payroll and employee benefits management. Strong leadership, analytical, reporting, and problem-solving skills. CIPD certification.

Job Purpose<br><br>The Cost Manager will be responsible for providing comprehensive cost management and commercial oversight throughout the project lifecycle, from pre-contract planning and estimating through procurement, construction, and final account. The role will support the successful delivery of major building and mixed-use developments, ensuring effective cost control, accurate forecasting, and commercial performance.<br><br>Key Responsibilities<br><br>Lead and manage cost management activities across the full project lifecycle, from concept and design through construction and close-out Develop and maintain project budgets, cost plans, estimates, and cash flow forecasts Review design development and assess the cost implications of design changes, value engineering, and project requirements Prepare and review detailed cost estimates, quantity take-offs, Bills of Quantities (BoQs), and tender documentation Monitor project expenditure, commitments, variations, and forecast final costs against approved budgets Provide regular cost reports, financial analysis, and commercial advice to the Project Director and senior management Manage the evaluation and reporting of change orders, variations, claims, and potential commercial risks Support procurement and tendering activities, including tender analysis, bid evaluation, and commercial recommendations Review contractor and consultant payment applications and ensure valuations are properly assessed and supported Identify cost risks and opportunities and develop appropriate mitigation strategies Lead value engineering exercises to optimize project costs while maintaining quality, functionality, and design objectives Coordinate closely with Project Controls, Planning, Commercial, Design, Procurement, and Construction teams Ensure compliance with project procedures, contractual requirements, and established cost management standards Support final account settlement and project close-out Mentor and provide technical guidance to Quantity Surveyors and junior cost management professionals<br><br>Requirements<br><br>Bachelor's degree in Quantity Surveying, Civil Engineering, Construction Management, or a related discipline8-10 years of relevant cost management/quantity surveying experience Previous experience working for a PMC, consultancy, or cost management organization is strongly preferred Proven experience on mega projects, particularly large-scale buildings, mixed-use developments, commercial, hospitality, residential, or master-planned developments Strong knowledge of pre-contract and post-contract cost management Experience in cost planning, estimating, budgeting, procurement, tender evaluation, cost reporting, change management, and final accounts Strong understanding of construction contracts, commercial management, and claims/variations Proficiency in cost management and quantity surveying software, as well as Microsoft Office Excellent analytical, communication, reporting, and stakeholder management skills Ability to work effectively in a fast-paced, multidisciplinary project environment<br><br>Preferred Candidate Profile<br><br>Saudi Nationals are strongly preferred Candidates with experience working on Saudi giga projects or other major developments in the Kingdom will be highly regarded Professional certification or membership such as RICS, AIQS, CIOB, or equivalent is advantageous Strong PMC/client-side experience with exposure to complex, high-value building and mixed-use projects is preferred

Job Summary The Senior Project Manager, Design will lead the planning, management, and delivery of large, multidisciplinary design projects from mobilization through design development, tender, and closeout. The role requires strong client leadership, technical coordination, commercial control, and the ability to drive programme, quality, and delivery performance across multiple design disciplines.<br>Key Responsibilities Lead multidisciplinary design projects in line with contractual scope, programme, budget, quality, and client requirements. Act as the principal client contact, managing expectations, priorities, decisions, and project interfaces. Coordinate architecture, structural, MEP, infrastructure, landscape, BIM, and specialist design teams. Develop and maintain the Project Management Plan, design programme, deliverables schedule or MIDP, responsibility matrix, risk register, and reporting requirements. Monitor design progress against the approved baseline programme and implement recovery measures where needed. Chair internal and client progress meetings, ensuring timely closure of actions, technical matters, and decisions. Manage project resources, workload, and team performance in coordination with discipline leads. Control project budgets, man-hours, profitability, invoicing, variations, and change management. Identify additional services and lead the preparation and management of variation orders. Ensure compliance with QA/QC, BIM, document-control procedures, and client standards. Coordinate with authorities, approving entities, and external stakeholders to support approvals, permits, and NOCs. Identify and mitigate design, commercial, contractual, programme, and delivery risks. Support tender-stage activities, including bidder queries, design clarifications, and technical evaluations. Ensure timely project closeout, completion of deliverables, and resolution of outstanding comments.<br>Required Qualifications, Experience and Skills Bachelor’s degree in Architecture, Engineering, or a related discipline. A postgraduate qualification in Project Management, Engineering, or Architecture is an advantage. PMP or an equivalent recognised project management certification is preferred.15 to 20 years of overall professional experience, including a minimum of 12 years in highly relevant design project management roles. Proven track record managing large, complex, multidisciplinary design projects within a consultancy environment, from concept design through detailed design, tender, and closeout. Saudi Arabia or GCC experience, with familiarity with local clients, authorities, and approval processes, is highly desirable. Strong design project management, leadership, client relationship management, and stakeholder coordination capabilities. Demonstrated commercial awareness, including budget, man-hour, profitability, variation, and change-management control. Strong programme-management capability, including Primavera P6 and/or MS Project. Ability to lead multidisciplinary coordination, resolve technical challenges, and manage project risks effectively. Working knowledge of BIM-based delivery, Aconex or other EDMS platforms, document control, project reporting, and QA/QC procedures. Excellent written and verbal communication, presentation, negotiation, and decision-making skills in English.

About Us<br>Supy is transforming the restaurant industry with a data-driven inventory management platform. Our solution enables multi-location restaurant groups to cut costs, reduce waste, and maximize profitability through real-time data, actionable insights, and time-saving automation. Join us in redefining restaurant operations through innovative technology and seamless customer experiences.<br>Role Overview<br>As an Account Manager at Supy, you will own the commercial relationship with KSA accounts from handover through renewal and beyond; keeping clients healthy, identifying expansion opportunities, and turning satisfied clients into active advocates.<br>Key Responsibilities<br>Retention and health Own the commercial relationship for all KSA accounts post-handover, with a clear health score for each. Proactively identify at-risk accounts, particularly those in early months post-go-live, and work with the CSM to resolve issues before they become churn events. Manage renewals and contract conversations, ensuring clients are on the right tier as their business grows. Handle escalations with composure, maintaining the relationship even when things go wrong.<br>Expansion and MRR Growth Identify expansion opportunities across the base: new sites, new cost centers, additional modules, and franchise rollouts. Manage upsell conversations from initial identification through to closed expansion deal. Contribute to MRR growth targets alongside the AE team. Work with the sales team where expansion opportunities cross into new-logo territory within a client group.<br>Advocacy and referrals Build genuine relationships with key contacts at each account, moving them from satisfied users to active advocates. Develop a referral pipeline from within the existing client base. Work with marketing to identify case study and testimonial opportunities across the base.<br>Insight and feedback loop Represent the client's voice internally, feeding product feedback, integration needs, and operational pain points to the product team. Maintain clean, up-to-date Hub Spot records across all accounts including QBR notes, renewal dates, and expansion potential. Contribute to weekly team reporting with client health and MRR movement data.<br>Qualifications2+ years in account management, customer success, or a client-facing commercial role within Saa S or hospitality tech. Managing a portfolio of accounts, retaining revenue, and growing MRR within an existing base. Owning renewal and upsell conversations commercially, not just managing relationships. Commercially sharp with a clear understanding of MRR, churn risk, and account health. A strong communicator; clear, direct, and confident. CRM-native with hands-on experience in Hub Spot or a comparable platform. Resilient and self-directing with strong upward communication habits.<br>Preferred Attributes Experience working with multi-site hospitality operators; whether through software, foodservice, or an adjacent category. Familiarity with the Saudi hospitality market and its operators. Passion for food tech and the digital transformation of back-of-house operations. A natural relationship builder who can move clients from satisfied users to active advocates.

We're looking for a Customer Experience Manager to take ownership of the end-to-end customer experience for a fast-growing B2B spend-management platform serving finance teams across Saudi Arabia.<br><br>You'll be responsible for making sure every customer interaction, from support tickets and calls to escalations and self-serve resources, is smooth, efficient, and consistently high-quality. You'll own the key CX metrics, improve SLAs, and turn customer feedback and recurring issues into meaningful improvements.<br><br>This is an operator role, not a pure people-management role. You'll be hands-on with dashboards, processes, reporting, and root-cause analysis, while working closely with Product and Engineering to improve the customer journey and build smarter, more scalable support operations.<br><br>If you enjoy building processes, solving problems, using data to drive decisions, and making customer experience better at scale, this role is for you.<br><br>Responsibilties<br><br>Own day-to-day support operations across ticketing, phone, and in-app channels; manage queue health, routing, and coverage Lead, coach, and schedule the support team; run QA on ticket and call quality with a documented scorecard Own the Support SLA & Escalation Matrix: First response, resolution, and escalation paths across L1/L2/L3 and third-party processors Track and drive the core CX metrics: First-response and resolution SLA attainment, call abandonment, callback compliance, awaiting-customer rate, reopened-ticket rate, CSATBuild and maintain reporting in Zoho Desk/Zoho Analytics; publish a weekly operations review with findings and actions, not just numbers Own the knowledge base, customer-facing and internal, including release-triggered updates and the content feeding the AI call agent Identify recurring ticket drivers and convert them into product fixes, automations, or self-serve content; work with Engineering and Product to close them Ensure complaint handling meets SAMA requirements, including complaint logging, response timelines, and escalation/disclosure obligations Manage escalations end-to-end, including card, transaction, and processor-side issues requiring third-party coordination Drive automation of manual support workflows (macros, auto-assignment, classification, n8n-style integrations)<br><br>Requirements<br><br>5+ years in customer support/experience, with at least 2 years managing a team Experience in fintech, banking, payments, or Saa S; exposure to a regulated environment strongly preferred Hands-on with a modern helpdesk platform (Zoho Desk, Zendesk, Freshdesk, Intercom) including SLA configuration, workflows, and reporting Comfortable working with data, able to build dashboards, interrogate numbers, and defend a recommendation. SQL is a plus Strong process-writing ability: SOPs, escalation matrices, and policy documents Fluent Arabic and English, written and spoken Saudi nationality Onsite position<br><br>Nice to have<br><br>Familiarity with card issuing/processing concepts (authorisations, declines, chargebacks, 3DS) Experience with SAMA consumer-protection or complaint-handling requirements Experience deploying AI/automation in a support function

Peergrowth is currently supporting a leading flexible packaging manufacturer in Saudi Arabia in identifying an experienced Sales Manager – Business Development to be based in Riyadh.<br>The client has an established presence in the region and offers a comprehensive portfolio of flexible packaging solutions for food, FMCG, beverage, dairy, pharmaceutical, personal care, hygiene and industrial applications, serving customers across the Saudi market and wider region.<br>The successful candidate will be responsible for driving sales growth, developing new business opportunities and strengthening relationships with key customers, decision-makers and strategic accounts across Saudi Arabia.<br>Key Responsibilities Develop and execute sales and business development strategies for the company's flexible packaging portfolio. Drive revenue and profitability growth by identifying and converting new customer and market opportunities. Develop strong relationships with FMCG companies, food manufacturers, beverage companies, dairy producers, pharmaceutical companies, personal care businesses and industrial customers. Identify and develop new business opportunities across the Saudi packaging market. Promote and position the company's flexible packaging solutions based on customer and application requirements. Work closely with internal technical, production and commercial teams to understand customer requirements and propose suitable packaging solutions. Manage the complete sales cycle, including lead generation, customer meetings, quotations, negotiations, order closure and collections. Develop and maintain a strong sales pipeline and provide accurate sales forecasts to management. Manage and grow key accounts while identifying opportunities for cross-selling and increasing customer share. Monitor market developments, competitor activities, pricing and emerging opportunities within the flexible packaging sector. Coordinate with internal teams to ensure successful execution of customer projects and timely delivery of solutions. Ensure timely follow-up on quotations, offers, orders and collections. Participate in customer meetings, industry exhibitions, conferences and relevant packaging events. Support the continued expansion of the company's customer base and market presence across Saudi Arabia.<br>Ideal Candidate Profile10–15 years of experience in sales/business development within the flexible packaging industry. Strong technical and commercial understanding of flexible packaging products and solutions. Proven track record of business development, new customer acquisition and key account management within the Saudi market. Established network among FMCG companies, food manufacturers, beverage companies, dairy companies, pharmaceutical companies, personal care businesses and industrial customers. Experience handling specification-driven sales and working with procurement, commercial and technical stakeholders would be highly advantageous. Strong understanding of the Saudi flexible packaging and manufacturing market. Commercially driven with strong negotiation, presentation and relationship-management capabilities. Ability to identify new market opportunities and convert prospects into long-term customers. Strong track record of achieving sales, revenue and profitability targets. Bachelor's degree in Business, Marketing, Engineering, Packaging Technology or a related discipline is preferred. Saudi market experience is strongly preferred, particularly candidates with an established customer network across KSA.