Admin Assistant Jobs

<p>Our client is a leading manufacturing company located in KAEC, Saudi Arabia. They are seeking a strategic and experienced Financial Planning Director to lead and enhance financial planning and analysis functions within their dynamic manufacturing operations in KAEC. This role is pivotal in shaping our financial strategies, driving operational efficiencies, and supporting sustainable business growth in a competitive industry environment. Responsibilities: - Develop and oversee comprehensive financial planning processes to support manufacturing goals and objectives. - Lead budgeting, forecasting, and financial analysis activities to guide decision-making. - Collaborate with senior management to align financial strategies with overall business plans and market conditions. - Monitor financial performance by measuring and analyzing results, initiating corrective actions, and minimizing risks. - Provide insightful financial reports and presentations to stakeholders and executive leadership. - Drive continuous improvement initiatives in financial planning systems, tools, and methodologies. - Ensure compliance with financial regulations and internal policies. - Manage and mentor the financial planning team to build capabilities and ensure high performance.</p><p>- Bachelor’s degree in Finance, Accounting, Business Administration, or related field; MBA or relevant professional certification (e.g., CA or CPA) preferred. - Should possess advanced Excel & Power BI - Extensive experience (typically 10+ years) in financial planning and analysis within the manufacturing sector. - Strong leadership and team management skills with a proven track record of directing financial planning teams. - Exceptional analytical, strategic thinking, and problem-solving abilities. - Proficient in financial modelling, budgeting software, and enterprise resource planning (ERP) systems preferably SAP - Excellent communication and interpersonal skills, capable of influencing at all levels of the organization. - Understanding of manufacturing operations, cost structures, and industry-specific financial drivers. - Ability to work effectively in a fast-paced, multicultural environment in Saudi Arabia.</p>

<p>Our client is a leading manufacturing company located in KAEC, Saudi Arabia. They are seeking a strategic and experienced Financial Planning Director to lead and enhance financial planning and analysis functions within their dynamic manufacturing operations in KAEC. This role is pivotal in shaping our financial strategies, driving operational efficiencies, and supporting sustainable business growth in a competitive industry environment. Responsibilities: - Develop and oversee comprehensive financial planning processes to support manufacturing goals and objectives. - Lead budgeting, forecasting, and financial analysis activities to guide decision-making. - Collaborate with senior management to align financial strategies with overall business plans and market conditions. - Monitor financial performance by measuring and analyzing results, initiating corrective actions, and minimizing risks. - Provide insightful financial reports and presentations to stakeholders and executive leadership. - Drive continuous improvement initiatives in financial planning systems, tools, and methodologies. - Ensure compliance with financial regulations and internal policies. - Manage and mentor the financial planning team to build capabilities and ensure high performance.</p><p>- Bachelor’s degree in Finance, Accounting, Business Administration, or related field; MBA or relevant professional certification (e.g., CA or CPA) preferred. - Should possess advanced Excel & Power BI - Extensive experience (typically 10+ years) in financial planning and analysis within the manufacturing sector. - Strong leadership and team management skills with a proven track record of directing financial planning teams. - Exceptional analytical, strategic thinking, and problem-solving abilities. - Proficient in financial modelling, budgeting software, and enterprise resource planning (ERP) systems preferably SAP - Excellent communication and interpersonal skills, capable of influencing at all levels of the organization. - Understanding of manufacturing operations, cost structures, and industry-specific financial drivers. - Ability to work effectively in a fast-paced, multicultural environment in Saudi Arabia.</p>

<p>This role is required to lead and oversee land and development valuation activities across the portfolio, ensuring the delivery of accurate, independent, and defensible valuation assessments to support strategic planning, financial reporting, investment decisions, transactions, and portfolio management. • Lead and manage masterplan, plot level, package level, and transactional land valuation exercises across the portfolio. • Support asset value optimization and investment decision making through robust valuation analysis and market intelligence. • Coordinate with internal stakeholders, external valuation consultants, auditors, financial advisors, and regulatory authorities to ensure effective delivery of valuation assignments. • Ensure compliance with applicable valuation standards, including RICS, IVS, and Taqeem requirements, as well as internal governance frameworks. • Review and challenge valuation assumptions, methodologies, market evidence, and valuation conclusions to ensure credible, transparent, and auditable outcomes. • Support annual valuation exercises, financial reporting requirements, impairment assessments, business planning, and transaction related activities. • Provide valuation insights to support land monetization strategies, development phasing, joint ventures, public private partnerships, and investment cases. • Monitor market trends, comparable transactions, and macroeconomic factors that may impact land and real estate values.</p><p>• Bachelor's degree in Real Estate, Urban Planning, Surveying or a related discipline. • Professional valuation qualification or certification is preferred (e.g., RICS, Taqeem, or equivalent). • Minimum of 15 years of relevant experience in land valuation, development land valuation, and real estate valuation, with demonstrated experience in large scale master planned developments, mixed use projects, and complex real estate portfolios. • Strong knowledge of valuation methodologies, market analysis, financial modeling, and applicable valuation standards and regulations. • The position is critical to establishing and maintaining reliable land and development asset values, maximizing portfolio value, supporting strategic and investment decisions, facilitating transactions, and ensuring compliance with valuation standards and corporate governance requirements. • Strong project coordination and stakeholder management skills. • Strong analytical, presentation, and report-writing skills. • Excellent communication skills in English.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b><br></b></p><p><b>Role Overview:</b> We are seeking a detail-oriented and business-minded Internal Auditor to strengthen our internal control environment as we scale internationally and integrate into a more structured corporate framework. This role is responsible for evaluating financial, operational, and compliance processes to ensure risk mitigation, efficiency, regulatory adherence, and alignment with corporate governance standards. The Internal Auditor will partner cross-functionally to improve controls while maintaining agility helping us mature processes without creating unnecessary bureaucracy.</p><p>Key Responsibilities:</p><ul><li><strong>Internal Controls &amp; Risk Management</strong> Evaluate and test internal controls across finance, operations, IT, and compliance. Identify control gaps, operational risks, and inefficiencies. Develop and recommend practical remediation plans. Assist in preparing the organization for external audits and due diligence.</li><li><strong>Compliance &amp; Governance</strong> Ensure adherence to internal policies and regulatory requirements (local and international as applicable). Support implementation of corporate governance frameworks. Monitor compliance with company SOPs and evolving corporate policies.</li><li><strong>Operational Audits</strong> Conduct audits of business units and functional departments. Assess process efficiency and recommend improvements. Evaluate data integrity and reporting accuracy.</li><li><strong>Financial Oversight</strong> Review accounting procedures and financial reporting processes. Assist with fraud risk assessments and prevention measures. Support integration of new subsidiaries or international entities.</li><li><strong>Reporting &amp; Advisory</strong> Prepare clear, concise audit reports for leadership and Board/Audit Committee. Track remediation efforts and follow up on implementation. Provide advisory support during process redesign or system implementations.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in Accounting, Finance, Business, or related field. 3 7+ years of experience in internal audit, public accounting, or risk advisory. Professional certification preferred (CIA, CPA, CISA, or equivalent). Experience in tech, SaaS, or high-growth environments strongly preferred. Familiarity with ERP systems and financial reporting tools. Strong analytical, documentation, and stakeholder management skills.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Do you want to love what you do at work? Do you want to make a difference, an impact, and transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average? If yes, then this is the job you are looking for , webook.com is Saudi s #1 event ticketing and experience booking platform in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion in sales.</p><p>Role Overview: The Director of Business Solutions will lead the delivery of tailored, high-value business solutions and customization projects within the Webook industry. This role acts as a bridge between clients, sales, and product/tech teams to design, deliver, and optimize solutions that meet client-specific needs and strengthen long-term relationships.</p><p>Key Responsibilities</p><ul><li>Lead the scoping, planning, and execution of client-specific customization projects.</li><li>Collaborate with clients to understand requirements and translate them into actionable solutions.</li><li>Partner with product, technology, and operations teams to ensure timely and successful delivery.</li><li>Develop frameworks for scalable customization processes while maintaining client flexibility.</li><li>Oversee solution implementation, ensuring quality, efficiency, and alignment with business objectives.</li><li>Provide consultative support to sales teams during pre-sales cycles to design tailored proposals.</li><li>Track and report on project performance, ROI, and client satisfaction.</li><li>Build and maintain strong client relationships to foster repeat business and upsell opportunities.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>8 10 years of experience in business solutions, project management, or solution delivery.</p><p>Strong background in managing customization projects, preferably in tech, SaaS, or event/entertainment platforms.</p><p>Proven ability to translate business needs into technical and operational solutions.</p><p>Excellent stakeholder management and cross-functional collaboration skills.</p><p>Strong project management skills (PMP, Agile, or similar certification is a plus).</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manage and oversee the Business Continuity Management (BCM) program across Bank of Jordan Saudi Arabia Branches. Develop and maintain the Business Continuity and Operational Resilience frameworks, policies, and procedures in line with regulatory requirements and best practices. Lead Business Impact Analysis (BIA), risk assessments, and the development of Business Continuity, Crisis Management, and Disaster Recovery (DR) plans. Ensure the readiness and effectiveness of business continuity and disaster recovery capabilities through regular testing, crisis simulations, and continuous improvement initiatives. Coordinate with internal stakeholders and regulatory authorities to ensure compliance with SAMA requirements, ISO 22301, and other applicable standards. Monitor emerging regulations, industry trends, and best practices, recommending enhancements to strengthen operational resilience. Support incident and crisis management activities to ensure uninterrupted delivery of critical business services. Prepare management reports, KPIs, and KRIs related to business continuity and operational resilience. Promote a culture of business continuity through training, awareness programs, and advisory support across the organization.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Information Systems, Business Administration, or any related field.</li><li>Minimum of 8 years of professional experience in Business Continuity Management (BCM) or Risk Management , including at least 3 years in a managerial position .</li><li>Professional certifications such as CBCI, MBCI, ISO 22301 Lead Implementer/Auditor, CBCP , or other relevant certifications are preferred.</li><li>Strong ability to conduct Business Impact Analysis (BIA) .</li><li>Comprehensive knowledge of Business Continuity Management (BCM) , Disaster Recovery (DR) , and the requirements of ISO 22301 .</li><li>Knowledge of Saudi Central Bank (SAMA) regulations and requirements.</li><li>Strong planning and organizational skills.</li><li>Strong decision-making skills.</li><li>Excellent command of the English language, both written and spoken.</li><li>Proficient in computer applications and the systems used within the organization.</li><li>Thorough understanding of the internal and external policies, procedures, and regulatory requirements governing the business, including their updates.</li><li>Strong communication and interpersonal skills.</li><li>Ability to work effectively under pressure.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Lead hard services and maintenance across Wa'ad Al Shamal and Jalamid, ensuring safe and reliable operation of buildings, utilities, MEP systems, civil assets, and infrastructure, while improving asset reliability, maintenance governance, and contractor performance across Maaden North.</p><br><p><strong>KEY RESPONSIBILITIES</strong></p><ul><li><p>Manage preventive, corrective, and emergency maintenance for FM assets and facilities.</p></li><li><p>Oversee MEP, HVAC, electrical, plumbing, civil, building fabric, and minor works maintenance.</p></li><li><p>Develop preventive maintenance plans, asset registers, inspection programs, and backlog closure plans.</p></li><li><p>Ensure rapid response to breakdowns affecting continuity, safety, or user experience.</p></li><li><p>Manage maintenance contractors against contracts, SLAs, KPIs, and HSE requirements.</p></li><li><p>Ensure proper use of CMMS, CAFM, MyFM, SAP PM, or Maximo for work orders and reporting.</p></li><li><p>Lead root-cause reviews of recurring failures and implement reliability improvements.</p></li><li><p>Support budget planning, spare parts planning, cost optimization, and maintenance strategy.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor degree in Mechanical, Electrical, Civil, or a related engineering discipline.</p></li><li><p>10–12 years in facilities maintenance, hard services, or utilities; 5+ years in maintenance management.</p></li><li><p>Experience in industrial, mining, petrochemical, or large multi-site FM environments preferred.</p></li><li><p>Strong technical knowledge of MEP, HVAC, electrical distribution, civil works, and infrastructure.</p></li><li><p>Solid grasp of preventive maintenance, reliability, root-cause analysis, KPIs, and backlog management.</p></li><li><p>Familiarity with CMMS, CAFM, SAP PM, Maximo, or MyFM; strong HSE and permit-to-work awareness.</p></li><li><p>Ability to work with Arabic- and English-speaking stakeholders; English proficiency (IELTS 5.0 or equivalent).</p></li></ul><br><p><strong>REPORTING AND DELIVERABLES</strong></p><p>Weekly operational updates with risks and action plans; monthly KPI and contractor performance scorecards; inspection records and corrective action trackers; improvement initiatives log; and clear escalation of items affecting safety, cost, service continuity, or end-user satisfaction. </p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manage and maintain the hotel's IT infrastructure, including servers, workstations, network equipment, Wi-Fi, and internet connectivity. Ensure the continuous operation of hotel systems, including PMS, POS, reservation systems, key card systems, accounting software, and other hospitality applications. Monitor system performance and resolve hardware, software, and network issues promptly. Implement and maintain cybersecurity measures, including antivirus protection, firewalls, data backup, disaster recovery, and access controls. Manage user accounts, email systems, and permissions for all employees. Coordinate with software and hardware vendors for installation, maintenance, upgrades, and support. Plan and execute IT projects, including system upgrades, new technology implementations, and infrastructure improvements. Maintain inventory of IT assets, software licenses, and equipment. Develop and maintain IT policies, procedures, and documentation. Provide technical support and training to hotel staff. Ensure compliance with data privacy regulations and company information security standards. Monitor and manage IT budgets, maintenance contracts, and procurement of IT equipment. Support conference and meeting technology, including audiovisual equipment and presentation systems. Ensure business continuity through regular data backups and disaster recovery testing. Stay informed about emerging technologies and recommend improvements that enhance hotel operations and guest experience.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Information Technology, Computer Science, or a related field. Minimum of 5 years of IT experience, with at least 2 years in a managerial or supervisory role. Experience in the hospitality industry is preferred. Strong knowledge of Windows Server, Microsoft 365, Active Directory, networking, virtualization, and cloud services. Experience with hotel systems such as PMS, POS, door lock systems, IPTV, and CCTV is an advantage. Knowledge of cybersecurity principles and best practices. Professional certifications such as CompTIA Network+, Security+, Microsoft, Cisco (CCNA), or ITIL are desirable.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p> <span><strong>About us</strong>&nbsp;</span></p><br><p> <span>Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.&nbsp;</span></p><br><p> <span><strong>Note: Recruiter to copy a Job Description here.</strong> For instructions on how to do this, please click the link below or view the document "How to copy from a Word Document" located on the Taleo Support site under the section titled Quick Reference Guides.&nbsp;</span></p><br><p> How to copy from a Word Document&nbsp;</p><br> <span><strong>Note: Recruiter to paste Qualifications/Requirements of the job here.</strong>&nbsp;</span><br><p> <strong>Moving forward together</strong></p><br><p> We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.</p><br><p> And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.</p><br><p> And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Oversee accurate inventory counts across both locations and conduct regular recounts/audits to minimize discrepancies and waste</p></li><li><p>Monitor stock levels, ordering, and storage practices to control food cost</p></li><li><p>Track and analyze sales performance across both branches, identifying trends and opportunities</p></li><li><p>Evaluate menu item performance (best sellers, slow movers, profitability) and recommend adjustments to pricing, mix, or promotions</p></li><li><p>Leverage a pastry chef background to maintain and refine recipes, ensuring consistency and quality across both locations</p></li><li><p>Standardize recipes and preparation methods so output is identical regardless of branch</p></li><li><p>Redesign and streamline preparation workflows so item prep time does not exceed a maximum of 20 minutes</p></li><li><p>Plan staffing, prep schedules, and kitchen workflow around this efficiency target</p></li><li><p>Create, document, and implement Standard Operating Procedures (SOPs) covering kitchen operations, food safety, inventory, and customer service</p></li><li><p>Ensure SOPs are consistently followed across both locations</p></li><li><p>Lead and support teams across two locations, ensuring consistent standards, culture, and performance</p></li><li><p>Act as the operational backbone for future location expansions, building scalable processes and structures</p></li><li><p>Apply strong understanding of business model and workflow to improve overall efficiency and profitability</p></li><li><p>Bring a management mindset to daily decisions — balancing quality, cost, speed, and team performance</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Proven background as a Bakery/Pastry Chef, with hands-on product knowledge</p></li><li><p>Prior experience in operation management or multi-location leadership role</p></li><li><p>Strong understanding of inventory management, sales analysis, and menu engineering</p></li><li><p>Experience creating and implementing SOPs</p></li><li><p>Solid grasp of business workflows and operating models within F&amp;B/bakery settings</p></li><li><p>Demonstrated ability to reduce preparation times and improve kitchen efficiency</p></li><li><p>Strong leadership skills with the ability to manage teams across multiple sites</p></li><li><p>Willingness and readiness to support future branch expansions</p></li><li><p>Comfortable traveling between Riyadh and Jeddah as needed</p></li><li><p>Uplift the operation from low to high</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To provide the best practice HSE solution on day-to-day monitor and report to maintain Project Owner standards To represent Project Owner to explain HSE construction implementation activities to client candidates To monitor and review the implementation of HSE standard at the construction site Ensuring project meeting that we chair starts with a Health &amp; Safety moment which we initiate through our dedicated Health, Safety, Wellbeing App Ensuring all contractors and vendors on site have a requisite level of compliant safety training resulting in them having a high degree of hazard awareness Adopting a collaborative approach to health and safety across the entire project team promoting safety accountability at all levels, including from the client Setting a zero-tolerance health and safety culture Adopting health and safety assurance process emphasizes leading indicators, which are effective in the developing mitigations to risks on the project site Proactively undertaking site supervision of works activities to address safety concerns or identified risk activities</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Degree qualifications in HSE, civil engineering, electrical / mechanical engineering or similar function</li><li>Minimum 8 years experience with HSE projects.</li><li>Experience and knowledge of all of the main HSE project management concepts, tools and techniques.</li><li>Ability to coordinate with the concurrent base building works.</li><li>Conversant to a competent level with Microsoft Office (incl MS-Project Management)</li><li>Demonstrated ability to work in a fast paced and high-pressure environment, to meet often tight deadlines, and to work pro-actively as part of a committed team</li><li>Demonstrate a proficient level of professional skill and/or knowledge in project management and keep current with developments and trends.</li><li>Knowledge and ability to use applicable information technology and systems to meet work needs.</li><li>Strong leadership, communication &amp; interpersonal skills</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><p>Job Purpose: To supervise veterinary laboratory operations and develop operational plans and protocols for routine and emergency veterinary testing and analysis for the company’s projects and customers’ farms, ensuring flock health and disease prevention in compliance with approved technical and quality standards.</p><p> <strong>Key Duties &amp; Responsibilities:</strong></p><br><p><strong>Work in the Al-Jumum area between Mecca and Jeddah</strong></p><ul><li><p>Evaluate vaccination programs through routine tests and laboratory analyses.</p></li><li><p>Conduct regular and emergency tests and analyses for parent stock flocks.</p></li><li><p>Perform comprehensive periodic inspections of the hatchery, distribution unit, and maintenance unit.</p></li><li><p>Conduct routine inspections of day-old chicks to ensure quality, immunity, and freedom from vertically transmitted diseases.</p></li><li><p>Perform periodic farm inspections for customers in coordination with the Sales Department to ensure flock health and improve customer satisfaction.</p></li><li><p>Monitor the implementation of biosecurity measures among project staff to reduce the risk of zoonotic and infectious diseases.</p></li><li><p>Prepare and implement the operational plan and estimated budget for the laboratory department.</p></li><li><p>Update laboratory policies, procedures, and internal regulations.</p></li><li><p>Participate in regular meetings and workshops with senior management and department heads.</p></li><li><p>Identify laboratory requirements and follow up on procurement processes.</p></li><li><p>Conduct periodic field visits to the project site, hatchery, and customer farms as needed.</p></li><li><p>Develop and maintain a comprehensive database for all tests and analyses related to parent stock flocks.</p></li><li><p>Issue periodic laboratory performance reports (daily, weekly, and monthly).</p></li><li><p>Ensure full compliance with <strong>ISO 9001:2015</strong> Quality Management Standards and <strong>ISO 22000:2018</strong> Food Safety Standards.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications &amp; Requirements:</strong></p><ul><li><p>Bachelor’s degree (minimum) in <strong>Veterinary Medicine</strong>, with specialization in <strong>Laboratory Sciences</strong>.</p></li><li><p>5 to 10 years of proven experience in poultry veterinary laboratories.</p></li><li><p>Excellent command of English (spoken and written).</p></li><li><p>Strong knowledge of biosecurity procedures, vaccination programs, and poultry epidemic diseases.</p></li><li><p>Strong leadership and organizational skills with the ability to prepare reports and manage teams.</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Responsibilities:</b></p><p>Develop the business model for the business division for Industrial Services/ Facility Management (ISM), working closely with stakeholders (internal &amp; external) and be responsible for the initial roll out of the same at operational levels.</p><p><br></p><p>Develop the business plan for the Industrial Services/ Facility Management (ISM) business division, working closely with the senior management team.</p><p><br></p><p><b>High priority will be given to individuals who have actively and directly served/ worked with key clients such as ARAMCO, SABIC, MAADEN, PIF projects etc.</b></p><p><br></p><p>Create and Identify appropriate go to market strategy for the business unit. </p><p><br></p><p>If and when required, identify and create partnerships with appropriate operational/ technical partners or suppliers (credible and competent entities) transparently with senior management approval.&nbsp;&nbsp;</p><p><br></p><p>Using knowledge of the market and current competitive forces, identify and develop the ISM division’s unique selling proposition and an effective CVP.</p><p><br></p><p>Work with and develop a prospect base within specified business sectors to generate effective leads and oversee execution of sales strategy.&nbsp;</p><p><br></p><p>Work closely with the affiliate team to develop specific business proposals and prepare operational, technical and commercial bids to win business and customers.</p><p><br></p><p>Create the performance management system for the business and the team by setting objectives and developing effective performance review system.</p><p><br></p><p>Using knowledge of the market, Identify key stakeholders, decision makers and influencers for the subject sector and develop contact/ PR strategies with them.</p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Strong leadership skills to effectively manage a diverse team and foster a collaborative working environment.</li><li>Excellent communication abilities to liaise with various stakeholders and ensure clear understanding of facility needs.</li><li>Proficiency in budget management and financial analysis to optimize resource allocation and reduce costs.</li><li>Knowledge of health and safety regulations to ensure compliance and promote a safe working environment.</li><li>Experience with project management tools to oversee facility improvement projects from inception to completion.</li><li>Ability to implement energy-efficient practices and sustainability initiatives within facility operations.</li><li>Strong problem-solving skills to address facility-related issues proactively and efficiently.</li></ul></div>

<p>Lead and inspire a high-performing team of Solutions Engineers and/or front-line leaders to drive the growth of NetApp s business. This role focuses on delivering impactful customer outcomes by leveraging the full technical breadth and differentiation of NetApp s portfolio.As a leader, you will play a key role in maximizing revenue by coaching and empowering your team to effectively influence customer buying decisions and articulate value throughout the sales cycle.This position requires regular travel to engage closely with team members, customers, and partners, ensuring strong relationships and successful business outcomes.</p><p><strong>Job Responsibilities</strong></p><ul><li>Lead a team of SE's to drive growth across region</li><li>in partnership with Client Executive teams, prioritizing hunting new land accounts and increasing share-of-wallet in expand accounts through upselling and cross-selling.</li><li>Focus on customer imperatives by leveraging solution portfolio and messaging to proactively drive value recognition through data infrastructure modernization, cloud transformation, cyber resiliency, AI, and Block benefits.Act as technical sales orchestrator, pulling in the right experts, at the right place and right time, to enable teams success.</li><li>Own and lead the delivery of accurate forecasts and sales stage progression through disciplined use of sales tools.</li><li>Consistently meet and exceed sales quota.Coach teams to conduct demonstrations and lead Proofs of Concept (POCs) to establish customer confidence and maximize solution differentiation.</li><li>Coach teams to document customers' requirements, areas of opportunity, business objectives, and develops high-quality proposals that illustrate how our solutions meet their requirements, resolve pain points and create differentiated outcomes.</li><li>Drive a high-performance culture leveraging Thrive Performance &amp; Rewards program which includes transparency around performance expectations, providing consistent and actionable feedback, and leveraging rewards planning for differentiation.</li><li>Proactively identify high-potential team members and provide ongoing coaching, mentorship, and professional development opportunities to cultivate their skills and advance their careers.</li><li>Effectively manage underperforming team members with fairness and transparency, while swiftly recruiting and integrating high-performing talent to enhance team productivity.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Fluent in English and Arabic </li><li>Expertise in coaching team members technical knowledge, industry trends awareness, and applying insights and expertise to solve client problems. </li><li>Proven ability to oversee the discovery and development of new opportunities, managing the pipeline and ensuring effective relationship management to maximize revenue. </li><li>Highly organized, data-driven and committed to Sales Excellence. Strong executive presence, influence and communication skills; ability to build and nurture strong relationships with team members, customers, and partners. </li><li>Proven success in hiring, developing and performance managing teams, while maintaining strong team culture. </li><li>Demonstrated ability to stay ahead of industry trends, customer challenges, and competitive developments that support NetApp s value proposition. </li><li>Strong business acumen understanding of market dynamics that help address and solve customers goals and needs. Understanding of NetApp s solutions domains, AI, use-cases, and associated sales plays, with the ability to assess and coach talent on the same</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe.&nbsp;</p><br><p>Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.</p><br><p>This is a high-impact role with growth opportunities for an ambitious applicant. Make it your next move.</p><br><br>Job Description<br><br><ul><li>Ensure all reservation enquires are professionally, and promptly handled and that there is no loss of business</li><li>Conduct training to existing and new agents in the team to maintain and improve reservation selling skills</li><li>Handle and resolve Guest issues in a positive manner so as to protect company revenue and result in Guest satisfaction</li><li>Develop and maintain the department schedule whereby there is appropriate coverage to handle reservation calls, minimizing loss of calls, and ensuring a high level of conversion into bookings</li><li>Track calls using standard call conversion sheets and report results daily, weekly and monthly</li><li>Set and amend selling strategies across all channels, and segments as directed by the direct report as applicable per property level</li><li>Run reports as required by Hotel and company standards; assist the Director of Revenue Management or other direct report, to maintain, make change in the Reservation/Property Management/Revenue Management system (if applicable) at property level as required</li><li>Maintain administration procedures, as per company and Hotel standards; this includes all reservations and requests are confirmed with in 24 hours, no show charges are validated and sent to Finance for posting, filing system is maintained, and new ones set up; fax machine is checked and correspondence is placed in the applicable place(s)</li><li>Conduct annual reviews, recommend appropriate succession plan for Employee(s) development in order to ensure the sustainability of the reservation department; provide suggestion for improvement, and identify barriers to its success, and ways to overcome these</li><li>Monitor and report results of any incentive programs in place; responsible to make sure integrity of the program is maintained, and that all requirements are followed</li></ul><br>Qualifications<br><br><ul><li>Degree/Diploma in Training and Development or Hotel Management</li><li>Working knowledge of Opera, Microsoft Office.</li><li>Minimum 3 years experience in Hotels.</li><li>Luxury hotel or resort background preferred</li></ul><br>Additional Information<br><br><ul><li>Enjoy discounted Heartist® rates across our global network of 5,600 properties, 10,000 food and beverage venues, and wellness centers.</li><li>Grow and travel with your career globally across more than 110 countries, 45 hotel brands from luxury and lifestyle to premium and economy.</li><li>Continuous learning and investment into your capability.</li></ul><p>This role requires:</p><br><ul><li>Fluency in English</li><li>Saudis only.</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong> <span>Overview</span> </strong> </p> <p>Are you looking for a role where you can truly influence and manage your own book of business in a high-growth, collaborative sales environment? At AvePoint, we believe in entrepreneurialism and empower our teams to take ownership and drive results. </p> <p>You will be supported with the resources, tools, and regional expertise needed to succeed as a high-performing sales executive in the Saudi market. </p> <p> </p> <p> <strong> <span>What will you be doing?</span> </strong> </p> <p>The Senior Account Executive (SAE) plays a key role in a team-selling environment, owning a defined territory within Saudi Arabia. You will be responsible for identifying, developing, and closing opportunities across strategic accounts, contributing directly to software, services, and recurring revenue growth. </p> <p>In this role, you will: </p> <ul> <li>Develop new business opportunities while expanding relationships within existing accounts in Saudi Arabia </li> </ul> <ul> <li>Own the full sales cycle, from prospecting to negotiation and deal closure </li> </ul> <ul> <li>Build and execute account and opportunity plans aligned to regional growth priorities </li> </ul> <ul> <li>Use consultative selling techniques to advise customers on their IT strategy and position AvePoint solutions effectively </li> </ul> <ul> <li>Conduct competitive analysis and clearly articulate our value proposition in the local market context </li> </ul> <ul> <li>Work closely with cross-functional teams to deliver a seamless customer experience </li> </ul> <ul> <li>Engage regularly with customers and internal stakeholders to ensure high levels of satisfaction and long-term partnership </li> </ul> <ul> <li>Leverage regional partnerships and build strong relationships with key decision-makers across the Saudi ecosystem </li> </ul> <ul> <li>Support post-sales activities where needed, ensuring effective issue resolution and identifying further growth opportunities </li> </ul> <p> </p> <p> <strong> <span>OK, I m interested is this the job for me?</span> </strong> </p> <p>We look for individuals who bring <strong>drive, accountability, and a strong team mindset</strong>, and who are excited to grow in a fast-moving, high-potential market. </p> <p>As a Senior Account Executive, you will be responsible for <strong>winning new business with enterprise customers</strong>. You are highly competitive, commercially driven, and able to identify and convert opportunities into tangible revenue outcomes. </p> <p>You will thrive if you: </p> <ul> <li>Take ownership of your territory and results </li> </ul> <ul> <li>Have a strong sense of urgency and execution discipline </li> </ul> <ul> <li>Enjoy building relationships and influencing at senior levels </li> </ul> <ul> <li>Are motivated by exceeding targets and driving business growth </li> </ul> <p> </p> <p> <strong> <span>What you ll bring</span> </strong> </p> <ul> <li>Bachelor s degree or equivalent professional experience </li> </ul> <ul> <li>5+ years of experience in enterprise software or technology sales </li> </ul> <ul> <li>Proven experience managing complex sales cycles in a B2B environment </li> </ul> <ul> <li>Experience working within a virtual account team structure </li> </ul> <ul> <li>Strong executive-level relationship management skills </li> </ul> <ul> <li>Good understanding of sales methodologies and pipeline management </li> </ul> <ul> <li>Experience working in Saudi Arabia or the wider GCC market is strongly preferred </li> </ul> <p> </p> <p> <strong> <span>Key competencies</span> </strong> </p> <ul> <li>Accountability </li> </ul> <ul> <li>Sense of urgency </li> </ul> <ul> <li>Collaboration </li> </ul> <ul> <li>Commercial competitiveness </li> </ul> <ul> <li>Strong work ethic </li> </ul> <p> </p> <p> </p> <p>#LI-SB1</p> <p> </p> <p> </p> <p> </p> <div> <p> <span>Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice .</span> </p> </div></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases of property events. This position primarily handles complex events. Ensures a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events. Supports and acts on behalf of the Director of Event Management or Director of Event Planning and Operations in his/her absence. Serves as the event planner’s primary contact (following turnover) on property and is responsible for his/her experience.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the event management or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Executing Event Operations<br>• Solve problems and/or suggest alternatives to previous arrangements if necessary.<br>• Leads pre-event and post-event meetings for assigned groups.<br>• Identifies operational challenges associated with his/her group and works with the property staff and customer to solve these challenges and/or develop alternative solutions.<br>• Manages customer budgets to maximize revenue and meet customer needs.<br>• Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.<br>• Conducts pre- and post-event meetings as required to review/communicate group needs and feedback.<br>• Manages group room blocks and meeting space for assigned groups.<br>• Adheres to all standards, policies, and procedures.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>Executing the Sales and Marketing Strategy<br>• Up-sells products and services throughout the event process.<br>• Participates in customer site inspections and assists with the sales process when necessary.<br>• Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event).<br>Managing Profitability<br>• Manages revenue and profitability associated with events.<br>• Forecasts group sleeping rooms and event revenue (catering and audio-visual) for his/her groups.<br>• Reviews billing and payments with clients.<br>Providing Exceptional Customer Service<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Handles guest problems and complaints.<br>• Makes presence known to customer at all times during entire event process.<br>• Follows up with customer post-event.<br>• Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.<br>• Strives to improve service performance.<br>• Sets a positive example for guest relations.<br>• Reviews comment cards and guest satisfaction results with associates.<br>• Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>An architectural icon in the heart of Saudi Arabia’s vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.<br><br><p><b><u><span>About The Role:</span></u></b></p><br><br><br><p>As a front desk receptionist, it is crucial to have the ability to respond to a wide variety of guest requests with accuracy and efficiency. Understanding and assessing the needs of each guest is essential in order to provide personalized recommendations and touches that will ensure maximum satisfaction.</p><br><br><p>At Four Seasons, it is not only about meeting the guests' expectations but exceeding them. By truly understanding what the guest wants, you can go above and beyond to create memorable experiences tailored specifically to their preferences</p><br><br><br><p><b><u><span>Four Seasons Hotel Riyadh:</span></u></b></p><br><br><br><p>Prime location in the heart of the capital, nestled within the iconic 99-storey Kingdom Tower. Situated at such a prestigious address, our property offers unparalleled proximity to key business areas, shopping centres, and cultural sites, 276 spacious and light-filled rooms, including 39 luxurious suites.</p><br><br><p>Area of responsibility is Front Office</p><br><br><br><p><b><u><span>Food &amp; Beverage :</span></u></b></p><br><br><br><p>The hotel offers three exceptional restaurant venues, collectively offering a seating capacity of 250 guests.</p><br><br><p>Our event facilities, with a mix of Ballroom and Meeting Rooms offer a remarkable 7,213 square meters (77,640 square feet) of space, making them the perfect choice for a wide range of events.</p><br><br><br><p><b><u><span>SPA and Wellness:</span></u></b></p><br><br><br><p>Nestled within our establishment, our world-class spa offers an array of indulgence across 8 treatment rooms for male guests and 1 treatment room designed exclusively for female guests. This haven of rejuvenation also encompasses high-end facilities and a meticulously outfitted fitness center.</p><br><br><br><p><b><u><span>Knowledge and Skills:</span></u></b></p><br><br><ul><li>Written, spoken and reading proficiency in English and Arabic.</li><li>Hotel experience preferred.</li><li>Opera PMS knowledge preferred.</li></ul><br><b><u><span>What to Expect:&nbsp;</span></u></b><br><p>Competitive Net Salaries</p><br><br><p>Competitive housing allowance</p><br><br><p>Transportation Allowance</p><br><br><p>21days’ vacation</p><br><br><p>10 days Public Holidays per year</p><br><br><p>Complimentary employee meals</p><br><br><p>Medical Insurance</p><br><br><p>Life Insurance</p><br><br><p>Employee Assistance Program</p><br><br><p>Worldwide Complimentary Room Nights with Four Seasons</p><br><br><p>Laundry/dry cleaning for provided for work attire.</p><br><br><p>Growth &amp; Development opportunities</p><br><br><p>Additional Family Benefits apply.</p><br><br><br><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Saudi Arabia </div> </div> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

We are hiring a Delivery Program Executive Director to lead the delivery of large, complex programs at the executive level. You will set delivery standards, manage senior stakeholders, and ensure programs meet their goals. What you will do:Provide executive leadership across major delivery programs Ensure programs deliver on time, on budget, and to quality standards Govern program risks, escalations, and interdependencies Build trusted relationships with executives and sponsors Shape delivery frameworks, governance, and performance standards What you bring:12 or more years leading complex programs, including executive roles Proven record of large-scale program delivery Ability to influence and align C-suite stakeholders Strong governance, commercial, and leadership capabilities