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<h2 class="h5">Job description</h2>
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<p>The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.</p><br><br><br><br><b>The Role</b>AspenTech is a leading supplier of software that optimizes process manufacturing - including oil and gas, petroleum, chemicals, pharmaceuticals and other industries that manufacture and produce products from a chemical process. With integrated aspenONE solutions, process manufacturers can implement best practices for optimizing their engineering, manufacturing and supply chain operations. <br>As a result, AspenTech customers are better able to increase capacity, improve margins, reduce costs and become more energy efficient. In addition, the launch of the Asset Performance Management (APM) suite supports corporate reliability initiatives, taking an analytics-driven approach to asset availability. It combines deep process modeling expertise with real time big data to extend asset life and effectiveness. APM enables you to accurately predict and eliminate the root cause of all failures, so the only downtime you experience is the downtime you plan. <br>The Senior Sales Account Manager is responsible for developing business within an assigned to Morroco and Sub Sahara French speaking language and upselling consulting services directly to assigned customer accounts. You will work with cross-functional teams to formulate client strategies, manage clients and bring to closure strategic client opportunities. <br>The right candidate will be focused on maximizing and increasing the value delivered by AspenTech solutions to our clients by selling AspenTech complete software portfolio and implementation services for such products comprising of world leading Engineering, Manufacturing and Supply Chain Management solutions.<br><br><b>Your Impact</b><ul><li>Responsible for account and relationship development and management, at all levels of the customer organization.</li></ul><ul><li>Articulate solution business value to customers and lead solution development efforts that best address customer needs whilst coordinating the involvement of all necessary company personnel including support, service and management resources in order to meet account performance objectives and customers' expectations.</li><li>Demonstrate thorough understanding of the customer's business priorities and initiatives. -Discuss relevant trends and priorities integrating industry knowledge and solution knowledge.</li><li>Have complete understanding of current usage of AspenTech software applications, white space and competitive software usage within the Account.</li><li>Ability to challenge customers’ current way of doing business to drive results. Responsible for administration of overall strategic account plan, opportunity management, competitive displacement targeting, and pipeline development within CRM tool.</li><li>Respond to RFPs, Bid preparation, follow-up, negotiation and closing of sales.</li><li>Provide sales and executive management with account updates, sales forecasts, etc. -Accurately forecast deals for current and future business and achieve aggressive sales quota.</li></ul><br><br>What You'll Need<ul><li>Minimum of 10 years software sales experience or Industry experience in a consultative selling role through strategic sales thinker through West Sub Sahara countries French speaking language . </li><li>The candidate must be able to see how existing customer solutions can be repeated and leveraged within the industry sector.</li><li>Demonstrated track record in solution sales with multi-year achievement against personal quota.</li><li>Ability to actively prospect new business relationships within existing accounts.</li><li>Proficient at establishing and cultivating "C" level consultative relationships.</li><li>Significant experience leading multimillion dollar sales campaigns.</li><li>Excellent written and oral communication skills in Arabic, French, and English language.</li><li>Self-discipline and motivation with the ability to set goals that exceed the expectations of the company or manager.</li><li>Travel is expected 70% of time Develop and maintain current business with existing portfolio customers in Sub-Sahara Africa French speaking countries .</li><li>Prospect new customers in Sub-Sahara Africa Grow the business of the firm in Sub- Sahara Africa region.</li><li>English and French proficiency is mandatory.</li><li>Good experience and strong knowledge in Oil & Gas industry of Africa markets (West Africa Sub-Sahara countries ).</li><li>Additional consideration for candidates with: Bachelor’s degree in chemical, Industrial, Production, or Petroleum engineering.</li><li>Develop annual regional business plan aligned with global sales objectives -drive revenue and identify emerging opportunities ,competitor activities and strategic account.</li><li>Experience selling to customers in the Energy/Petroleum/Engineering industry, familiarity with process modeling software products and services, advance process control / real time optimization, manufacturing execution systems and planning and scheduling solutions preferred. Knowledge of asset management and maintenance business processes. Knowledge of Chemical production and supply chain business processes. Process industry knowledge.</li><li>Proven record in sales experience in Libya and Sub Sahra French speaking countries within the Oil and Gas Sector, energy , chemicals and petrochemicals.</li></ul><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Parsons are looking for a seasoned Senior Project Manager: Station (MEP) to join their team! The Senior Project Manager: Station MEP (PMC) is a senior, client facing role responsible for managing the end to end design and build process of station MEP works on major rail/transit or complex infrastructure projects. This is a non operational position focused on project and design management, technical assurance, and contractor oversight on behalf of the client, ensuring that all MEP systems for stations (and associated ancillary buildings) are delivered safely, on time, within budget, and in full compliance with the employer s requirements, codes, and standards. The role requires approximately 15 years of experience in building or rail MEP (mechanical, electrical, public health, fire & life safety, ELV systems), including substantial experience in design management and construction supervision, ideally within a PMC, consulting engineer, or client organization.</p><p>What You'll Be Doing;</p><ul><li>Act as the primary PMC point of contact for all station MEP matters, representing the client in meetings with designers, contractors, authorities, and other stakeholders.</li><li>Ensure that the employer s requirements, contracts, and design briefs for station MEP systems are clearly communicated, understood, and implemented.</li><li>Provide independent, objective advice and recommendations to the client on technical, program, commercial, and risk issues related to station MEP works.</li><li>Manage and oversee the full MEP design lifecycle for stations: concept, schematic, detailed design, and IFC stages.</li><li>Review and comment on design submissions, drawings, calculations, models, and specifications for HVAC, power distribution, lighting, fire protection, plumbing and drainage, vertical transportation, ELV/BMS, and life safety systems.</li><li>Ensure design compliance with employer s requirements, project technical standards, local codes, international standards, fire and life safety regulations, and authority requirements.</li><li>Chair and coordinate design review meetings, value engineering and constructability workshops, and multi discipline coordination sessions (architecture, structure, rail systems, civil).</li><li>Oversee requirements management and traceability, design verification and validation, and close out of design review comments.</li><li>Ensure interfaces between MEP, architecture, structure, rail systems, and station operations are identified and resolved at design stage.</li><li>Support the preparation and review of technical sections of tender documents, scopes of work, and employer s requirements for station MEP packages.</li><li>Review and evaluate technical proposals, clarifications, and deviations from contractors and suppliers; provide recommendations to the client for award.</li><li>Assist in contract negotiations and post award technical clarifications with MEP contractors and key vendors.</li><li>From a PMC perspective, oversee and manage construction and installation activities for station MEP systems, ensuring alignment with approved designs, specifications, and quality standards.</li><li>Monitor contractor construction methodologies, sequencing, and resource planning for MEP works; challenge and improve where needed.</li><li>Coordinate resolution of site technical issues and RFIs in collaboration with design consultants and contractors.</li><li>Track and manage MEP interfaces with civil works, finishes, systems integration, and other trades to avoid clashes and rework.</li><li>Monitor compliance with project HSE requirements during MEP construction activities, and support the client s HSE objectives.</li><li>Review and approve, on behalf of the client, testing and commissioning strategies, plans, procedures, and integrated test schedules for station MEP systems.</li><li>Monitor execution of pre commissioning, functional performance tests, integrated systems testing, and life safety commissioning through reports and selective site attendance.</li><li>Review test results, non conformance reports, and snag lists; ensure timely rectification and closure by contractors.</li><li>Coordinate with operations, maintenance, and systems teams to ensure that MEP systems meet handover, operability, maintainability, and life cycle requirements.</li><li>Oversee completion and quality of as built documentation, O&M manuals, training materials, and handover deliverables.</li><li>Manage and track station MEP design and construction activities against the approved master schedule and key milestones.</li><li>Identify critical path activities and dependencies affecting MEP delivery; initiate recovery plans where schedule slippage occurs.</li><li>Monitor MEP related costs, variations, and potential claims; support the client in negotiation and resolution.</li><li>Maintain and regularly update risk registers for station MEP works, identifying mitigation measures and contingency plans.</li><li>Provide accurate, timely progress reports, dashboards, and presentations for the client s senior management and governance committees.</li><li>Coordinate with client internal departments (Operations, Maintenance, Safety, Security, IT, Commercial, etc.) to ensure MEP designs and installations meet operational and business requirements.</li><li>Interface with local authorities (e.g., civil defense, utility providers, building control) to support timely approvals, NOCs, inspections, and permits.</li><li>Facilitate coordination between multiple design consultants, contractors, systems integrators, and third parties involved in station delivery.</li><li>Lead and mentor a team of station MEP engineers and specialists working within the PMC team.</li><li>Promote a culture of quality, safety, and proactive risk management across all MEP related activities.</li><li>Ensure that robust quality assurance/quality control (QA/QC) processes are applied to MEP design and construction deliverables.</li><li>Support knowledge transfer, continuous improvement, and lessons learned across the program.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What Required Skills You'll Bring;</p><ul><li>Bachelor s degree in Mechanical, Electrical, Building Services, or related Engineering discipline.</li><li>Master s degree in Engineering, Project Management, or related field is an advantage.</li><li>Professional engineering registration or chartership (CEng, PE) is highly desirable.</li><li>Project management certification ( PMP, PRINCE2) is an advantage.</li><li>Minimum 15 years experience in MEP engineering for major buildings (early career) AND rail/transit stations (current & essential), with substantial design and site supervision exposure.</li><li>Significant experience working within a PMC, client organization, or international consultancy on large, multi discipline infrastructure or transportation projects.</li><li>Demonstrated track record managing station or complex building MEP packages from design through testing and commissioning.</li><li>Strong experience coordinating multi discipline designs and managing contractors and vendors.</li><li>Prior experience on rail/metro stations or other complex, public use facilities (airports, hospitals, large commercial developments) is highly advantageous.</li><li>Deep technical understanding of station MEP systems: HVAC, power distribution, emergency power, lighting, public health, fire protection, fire alarm, BMS/SCADA, ELV systems, and life safety strategies.</li><li>Strong knowledge of relevant local codes, international standards, and fire and life safety regulations.</li><li>Proven ability to manage complex design and construction processes, with strong planning and organizational skills.</li><li>Excellent stakeholder management, communication, and negotiation skills in a multi cultural, multi discipline environment.</li><li>Strong analytical, problem solving, and decision making capabilities, with a focus on risk and issue management.</li><li>High level of professionalism, integrity, and client service orientation.</li><li>Proficiency with standard project management and office tools; familiarity with BIM/ Revit and common CDE/document control systems is an advantage.</li><li>Fluency in English (written and spoken); Arabic is ideal</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p><b>GSK Saudi Arabia is committed to supporting Vision 2030 and the Saudi Arabian National Agenda including Saudization in line with the hiring and the training and development of Saudi National capability.</b></p><br><br><br><p><span><b>Role summary</b></span></p><br><br><p>The RA & Artwork Manager is responsible for leading pack management and artwork control for medicines and vaccines supplied to the Saudi market, while owning key Regulatory Affairs activities across submissions, product lifecycle management and labelling. This hybrid role acts as a central link between Regulatory Affairs, Supply, Quality, Marketing and Medical, ensuring compliant, right-first-time regulatory outputs and high-quality artwork in line with SFDA regulations and GSK global standards of working.</p><br><br><br><p><span><b>Key responsibilities</b></span></p><br><br><ul><li>Own end-to-end pack management and artwork control for medicines and vaccines supplied to Saudi Arabia, ensuring labelling and artwork content comply with approved product information and local regulatory requirements.</li><li>Coordinate and review artwork briefs, annotations and checks, and approve final artwork in the artwork system against source documentation, ensuring all impacted components are accurately updated.</li><li>Develop and execute submission strategies for new registrations, variations, renewals and labelling updates, securing right-first-time submissions and timely approvals in line with SFDA guidelines and GSK SOPs.</li><li>Maintain robust regulatory documentation and records (including registration dossiers, variations, renewals, labelling and artwork files) in relevant regulatory systems and vaults.</li><li>Act as QMS champion for pack management and artwork control, ensuring training, compliance with global and local SOPs, and effective closure of audit and inspection actions.</li><li>Facilitate regulatory risk register activities (e.g. quarterly reviews, risk identification, mitigation tracking) and collaborate with internal stakeholders and external authorities to resolve issues and drive continuous improvement.</li></ul><br><p><span><b>Basic qualifications</b></span></p><br><br><ul><li>Saudi National.</li><li>Bachelor’s degree in pharmacy.</li><li>A valid SCFHS license as a certified pharmacist in Saudi Arabia.</li><li>Minimum 5 years’ experience in the pharmaceutical industry, including at least 3 years in Regulatory Affairs.</li><li>Strong knowledge of SFDA regulations and regulatory systems, with experience in submissions, variations and renewals.</li><li>Bilingual (Arabic and English), with strong written and verbal communication skills in both languages.</li></ul><br><p><span><b>Preferred qualifications</b></span></p><br><br><ul><li>Experience in artwork and pack management processes and systems within a pharmaceutical environment.</li><li>Working knowledge of artwork control tools (e.g. design and review software) and regulatory documentation platforms or vaults.</li><li>Strong time management, organization and stakeholder-management skills, with the ability to lead hybrid responsibilities across regulatory and artwork functions.</li></ul><br><br><br><p><i>GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.</i></p><br><br><br><br><br><br><p><span><b>GSK السعودية ملتزمة بدعم رؤية 2030 والأجندة الوطنية للمملكة العربية السعودية، بما في ذلك مبادرات التوطين، وذلك بما يتماشى مع تعيين وتدريب وتطوير الكفاءات الوطنية السعودية.</b></span></p><br><br><br><p><span><b>ملخص الدور الوظيفي</b></span></p><br><br><p>يتولى مدير الشؤون التنظيمية والرسومات<span> (RA & Artwork Manager) </span>مسؤولية قيادة إدارة العبوات والتحكم في الرسومات الخاصة بالأدوية واللقاحات المورَّدة إلى السوق السعودي، مع امتلاك المسؤوليات الأساسية في مجال الشؤون التنظيمية عبر أنشطة تقديم الملفات، وإدارة دورة حياة المنتجات، وتحديثات المُلصقات. يمثل هذا الدور الهجين حلقة وصل مركزية بين الشؤون التنظيمية، وسلسلة الإمداد، والجودة، والتسويق، والطبيب، لضمان مخرجات تنظيمية متوافقة وصحيحة من المرة الأولى، ورسومات عالية الجودة وفقًا لأنظمة هيئة الغذاء والدواء السعودية<span> (SFDA) </span>والمعايير العالمية المعتمدة للعمل في<span> GSK.</span></p><br><br><br><p><span><b>المسؤوليات الرئيسية</b></span></p><br><br><ul><li>امتلاك الإدارة الشاملة للعبوات والتحكم في الرسومات الخاصة بالأدوية واللقاحات المورَّدة إلى المملكة العربية السعودية، مع ضمان توافق محتوى المُلصقات والرسومات مع المعلومات المعتمدة للمنتج والمتطلبات التنظيمية المحلية<span>.</span></li><li>تنسيق ومراجعة موجزات الرسومات، والتعليقات التوضيحية، وعمليات التدقيق، واعتماد الرسومات النهائية في نظام الرسومات مقابل المستندات المرجعية، مع ضمان تحديث جميع المكوّنات المتأثرة بدقة<span>.</span></li><li>تطوير وتنفيذ استراتيجيات التقديم لطلبات التسجيل الجديدة، والتغييرات<span> (</span>الـ<span> Variations)</span>، والتجديدات، وتحديثات المُلصقات، بما يضمن ملفات تنظيمية صحيحة من المرة الأولى وموافقات في الوقت المناسب وفقًا لإرشادات هيئة الغذاء والدواء السعودية<span> (SFDA) </span>وإجراءات العمل القياسية الخاصة بـ<span> GSK (SOPs).</span></li><li>الحفاظ على سجلات ووثائق تنظيمية قوية (تشمل ملفات التسجيل، والتغييرات، والتجديدات، وملفات المُلصقات والرسومات) ضمن الأنظمة التنظيمية والأرشيفات المعنية<span>.</span></li><li>العمل كقائد لنظام إدارة الجودة<span> (QMS) </span>فيما يخص إدارة العبوات والتحكم في الرسومات، مع ضمان التدريب والامتثال للإجراءات القياسية العالمية والمحلية، والإغلاق الفعّال لملاحظات التدقيق والتفتيش<span>.</span></li><li>تسهيل أنشطة سجل المخاطر التنظيمية (مثل: المراجعات ربع السنوية، وتحديد المخاطر، وتتبع إجراءات التخفيف)، والتعاون مع الجهات الداخلية والسلطات الخارجية لحل المشكلات ودفع مسيرة التحسين المستمر<span>.</span></li></ul><br><p><span><b>المؤهلات الأساسية</b></span></p><br><br><ul><li>سعودي الجنسية<span>.</span></li><li>درجة البكالوريوس في الصيدلة<span>.</span></li><li>رخصة سارية من الهيئة السعودية للتخصصات الصحية<span> (SCFHS) </span>كصيدلي معتمد في المملكة العربية السعودية<span>.</span></li><li>خبرة لا تقل عن 5 سنوات في صناعة الأدوية، بما في ذلك ما لا يقل عن 3 سنوات في مجال الشؤون التنظيمية<span>.</span></li><li>معرفة قوية بأنظمة وهيئة الغذاء والدواء السعودية<span> (SFDA) </span>والأنظمة التنظيمية، مع خبرة في تقديم الملفات، والتغييرات، والتجديدات<span>.</span></li><li>إتقان اللغتين العربية والإنجليزية، مع مهارات قوية في التواصل الكتابي والشفهي بكلتا اللغتين<span>.</span></li></ul><br><p><span><b>المؤهلات المفضلة</b></span></p><br><br><ul><li>خبرة في عمليات وأنظمة إدارة الرسومات والعبوات ضمن بيئة دوائية<span>.</span></li><li>معرفة عملية بأدوات التحكم في الرسومات (مثل برامج التصميم والمراجعة) ومنصات أو أطر توثيق الملفات التنظيمية والأرشيفات الإلكترونية<span>.</span></li><li>مهارات قوية في إدارة الوقت والتنظيم وإدارة أصحاب المصلحة، مع القدرة على قيادة مسؤوليات هجينة تجمع بين الوظائف التنظيمية ووظائف إدارة الرسومات<span>.</span></li></ul><br><br><br><p><i><span>GSK </span></i><i>هي جهة توظيف تلتزم بمبدأ تكافؤ الفرص. وهذا يضمن أن جميع المتقدمين المؤهلين يحصلون على فرص متكافئة في التوظيف دون أي تمييز على أساس العِرق أو اللون أو الدين أو الجنس (بما في ذلك الحمل، والهوية الجنسية، والتوجه الجنسي)، أو الحالة الوالدية، أو الأصل القومي، أو العمر، أو الإعاقة، أو المعلومات الجينية (بما في ذلك التاريخ الطبي العائلي)، أو الخدمة العسكرية، أو أي أساس آخر محظور بموجب القوانين الفيدرالية أو قوانين الولايات أو القوانين المحلية</i><i><span>.</span></i></p><br><br><br><br><p><b>Why GSK?<br>Uniting science, technology and talent to get ahead of disease together.</b></p><br><br><br><p>GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.</p><br><br><br><p>People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.</p><br><br><br><p><b>Contact information:</b><br>You may apply for this position online by selecting the <b>Apply now</b> button.</p><br><br><br><p><b>Important notice to Employment businesses/ Agencies</b></p><br><br><p>GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Title: Senior Manager – SME Cards Portfolio Growth, Customer Lifecycle & Engagement</p><p><br></p><p>Employment type: Contract (On-site)</p><p><br></p><p>Contract length: 12 months</p><p><br></p><p>Location: Riyadh/ Jeddah, KSA</p><p><br></p><p>PURPOSE OF THE PROJECT</p><p><br></p><p>The Senior Manager – SME Cards Portfolio Growth, Customer Lifecycle & Engagement will be responsible for driving the performance and profitability of the SME Cards portfolio following card issuance and activation.</p><p><br></p><p>The role will own the end-to-end customer lifecycle strategy, focusing on increasing card activation, spend, engagement, enrolment, loyalty participation, customer retention, and portfolio profitability.</p><p><br></p><p>The individual will design and execute data-driven portfolio campaigns, customer engagement initiatives, spend stimulation programs, and cross-sell strategies to maximize customer lifetime value and wallet share.</p><p><br></p><p>Working closely with SME Banking, Product, Marketing, Digital, Analytics, Loyalty, Relationship Management, Operations, and Data teams, the role will be accountable for developing and executing initiatives that drive sustained portfolio growth and improved customer engagement across the SME segment.</p><p><br></p><p>Core Responsibilities and Accountabilities:</p><p><br></p><p>1. Portfolio Growth Strategy</p><p><br></p><p>Develop and execute the SME Cards portfolio growth strategy aligned with the bank's SME and Cards business objectives.</p><p>Define annual and quarterly growth targets covering spend, activation, engagement, loyalty, enrolment, retention, and profitability.</p><p>Identify portfolio growth opportunities through data analysis, customer segmentation, and market intelligence.</p><p>Establish strategies to drive higher customer engagement and increase product penetration within the SME customer base.</p><p>2. Customer Lifecycle Management</p><p><br></p><p>Own the end-to-end SME Cards customer lifecycle framework, covering.</p><p>Develop customer journey strategies based on behavioural, transactional, and portfolio insights.</p><p>Create trigger-based campaigns to increase engagement and improve customer experience.</p><p>Design and implement retention programs to minimize customer attrition and increase cardholder activity.</p><p>Develop next-best-action frameworks to improve customer engagement and wallet share.</p><p>3. Spend Stimulation & Portfolio Utilization</p><p><br></p><p>Develop and execute initiatives to increase card spend across domestic, e-commerce, and international transactions.</p><p>Drive spends activation programs targeting newly activated cardholders.</p><p>Identify opportunities to increase average spend per active card and transaction frequency.</p><p>Design targeted offers, promotions, and merchant-funded campaigns to stimulate portfolio growth.</p><p>Monitor spending trends and develop corrective actions to address declining engagement or utilization.</p><p>4. e-Commerce Growth & Digital Engagement</p><p><br></p><p>Develop programs to accelerate e-commerce and digital payment adoption among SME customers.</p><p>Increase e-commerce penetration and transaction volumes through targeted campaigns and customer education initiatives.</p><p>Collaborate with Digital Banking teams to improve the online customer journey and promote digital card usage.</p><p>Identify opportunities to shift payment behaviour from traditional payment methods to card-based transactions.</p><p>Monitor digital engagement performance and optimize campaigns to maximize digital spend growth.</p><p>5. Loyalty, Rewards & Customer Engagement</p><p><br></p><p>Manage and optimize the SME Cards loyalty and rewards proposition.</p><p>Design loyalty campaigns that drive spend growth, activation, customer retention, and portfolio profitability.</p><p>Develop partnerships and reward propositions to strengthen customer engagement and differentiation.</p><p>Monitor loyalty participation, redemption trends, and customer satisfaction levels.</p><p>Recommend enhancements to loyalty programs based on market trends and customer insights.</p><p>6. Cross-Sell & Portfolio Deepening</p><p><br></p><p>Develop, execute targeted cross-sell, and upsell campaigns to increase product penetration within the SME customer base.</p><p>Partner with SME Banking, Business Banking, and Product teams to identify opportunities to promote: SME Lending Products, Business Accounts, Merchant Acquiring Solutions, Payroll Services, Trade and Working Capital Solutions, Insurance Products, Digital Banking Services, Additional Card Products.</p><p>Develop customer segmentation models to identify high-potential cross-sell opportunities.</p><p>Measure and track cross-sell campaign effectiveness and portfolio expansion performance.</p><p>Implement strategies to increase customer lifetime value and overall relationship profitability.</p><p><br></p><p>Knowledge and Experience:</p><p><br></p><p>Bachelor's Degree in Business, Finance, Marketing, Economics, Statistics, Data Analytics, or a related field. MBA or relevant postgraduate qualification preferred.</p><p>Minimum 10+ years of banking experience.</p><p>Proven experience managing spend stimulation, activation, retention, reactivation, and customer engagement programs.</p><p>Demonstrated experience developing and executing cross-sell and upsell strategies within banking environments.</p><p>Strong understanding of card economics, customer profitability, loyalty ecosystems, and customer journey management.</p><p>Experience working with CRM platforms and campaign management tools.</p><p>GCC banking experience. KSA banking experience is strongly preferred.</p><p>Strong proficiency in SQL for customer segmentation, campaign targeting, portfolio analysis, and performance reporting.</p><p>Excellent analytical and problem-solving capabilities. Including advanced Microsoft Excel skills.</p><p>Experience with Power BI, Tableau, SAS, CRM platforms, or similar analytics tools is preferred.</p><p>Strong understanding of customer data models and portfolio reporting frameworks.</p><p>Mandatory Skills:</p><p><br></p><p>Previous experience within Banking, Digital Payment & Card solutions, or the FinTech industry.</p><p>Regional experience, including working in a faced-paced matrix organisation.</p><p>Excellent communication skills in English (written, verbal, and presentation); Arabic preferred.</p><p>Preferred Skills:</p><p><br></p><p>The ability to troubleshoot payment issues, optimize processes, and make data-driven decisions.</p><p>Good understanding of payment systems, digital platforms, system workflows, security basics, and industry technologies.</p><p>An understanding of regional regulations across financial services or payment networks.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's Degree in Business, Finance, Marketing, Economics, Statistics, Data Analytics, or a related field. MBA or relevant postgraduate qualification preferred. Minimum 10+ years of banking experience. Proven experience managing spend stimulation, activation, retention, reactivation, and customer engagement programs. Demonstrated experience developing and executing cross-sell and upsell strategies within banking environments. Strong understanding of card economics, customer profitability, loyalty ecosystems, and customer journey management. Experience working with CRM platforms and campaign management tools. GCC banking experience. KSA banking experience is strongly preferred. Strong proficiency in SQL for customer segmentation, campaign targeting, portfolio analysis, and performance reporting. Excellent analytical and problem-solving capabilities. Including advanced Microsoft Excel skills. Experience with Power BI, Tableau, SAS, CRM platforms, or similar analytics tools is preferred. Strong understanding of customer data models and portfolio reporting frameworks. Mandatory Skills: Previous experience within Banking, Digital Payment & Card solutions, or the FinTech industry. Regional experience, including working in a faced-paced matrix organisation. Excellent communication skills in English (written, verbal, and presentation); Arabic preferred. Preferred Skills: The ability to troubleshoot payment issues, optimize processes, and make data-driven decisions. Good understanding of payment systems, digital platforms, system workflows, security basics, and industry technologies. An understanding of regional regulations across financial services or payment networks.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Position Summary: The Restaurant Supervisor oversees shift operations, directs floor staff, and ensures high standards of customer service, food safety, and efficiency.<br> This hands-on role bridges front-of-house activities with management, stepping in to support staff during peak hours and resolving day-to-day operational issues promptly.<br> Duties & Responsibilities Floor Supervision: Lead floor operations during shifts, ensuring prompt seating, smooth table turnaround, and attentive service delivery.<br> Assign daily duties, conduct pre-shift briefings, and mentor junior floor staff to maintain high service standards.<br> Greet guests, handle real-time complaints or special requests, and ensure an exceptional overall dining experience.<br> Perform routine health, hygiene, and HACCP checks across dining and station areas, ensuring strict food safety compliance.<br> Execute daily opening and closing procedures, secure premises, and reconcile shift register floats and POS cash reports.<br> Assist with daily inventory counts, monitor station supplies, track waste, and communicate reorder needs to management.<br> Coordinate daily shift coverage, assign meal breaks, and adjust station assignments based on customer volume.<br> Assist in onboarding new front-of-house staff on POS operations, menu offerings, and standard service protocols.<br> Minimum 2–3 years of supervisory or team-lead experience in a busy restaurant setting.<br> Solid understanding of POS systems, basic inventory tracking, shift scheduling, and local food safety regulations.<br> Strong interpersonal and problem-solving skills, fluent English communication, and the physical stamina required for long, fast-paced shifts.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
2+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Logistics Supervisor is responsible for managing the daily transportation operations, including fleet and driver supervision, fuel management, route planning, vehicle utilization, and operational reporting. The role ensures safe, efficient, and cost-effective logistics operations while maintaining compliance with company policies and regulatory requirements</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Supervise and manage the daily operations of the fleet, including trucks and drivers.</p></li><li><p>Monitor driver attendance, schedules, performance, and discipline.</p></li><li><p>Plan, assign, and optimize delivery routes to ensure timely transportation.</p></li><li><p>Manage fuel consumption, maintain fuel records, and control fuel costs.</p></li><li><p>Prepare and submit daily operational reports, including truck movements, trip status, fuel usage, and vehicle utilization.</p></li><li><p>Track vehicle availability and coordinate preventive maintenance and repairs.</p></li><li><p>Ensure all trucks have valid registrations, permits, insurance, and required certifications.</p></li><li><p>Monitor GPS tracking and respond to route deviations or operational issues.</p></li><li><p>Coordinate with clients, dispatchers, and operations teams to ensure smooth transportation activities.</p></li><li><p>Ensure compliance with safety regulations, company policies, and Saudi transportation requirements.</p></li><li><p>Investigate incidents, accidents, and operational delays, and recommend corrective actions.</p></li><li><p>Maintain accurate records of trips, drivers, maintenance, fuel, and fleet performance.</p></li><li><p>Identify opportunities to improve fleet efficiency and reduce operational costs.</p></li><li><p>Support the recruitment, onboarding, and training of drivers when required.</p></li></ul><p>Qualifications</p><ul><li><p>Bachelor’s degree or Diploma in Logistics, Supply Chain Management, Business Administration, or a related field.</p></li><li><p>Minimum 3–5 years of experience in fleet or logistics operations.</p></li><li><p>Strong knowledge of fleet management, transportation planning, and fuel control.</p></li><li><p>Experience using GPS tracking systems and fleet management software.</p></li><li><p>Good communication and leadership skills.</p></li><li><p>Proficiency in Microsoft Excel, Word, and reporting tools.</p></li><li><p>Valid Saudi driving license is preferred.</p></li></ul><p>Skills</p><ul><li><p>Fleet Management</p></li><li><p>Driver Supervision</p></li><li><p>Route Planning and Optimization</p></li><li><p>Fuel Management and Cost Control</p></li><li><p>Daily Operations Reporting</p></li><li><p>Problem Solving</p></li><li><p>Time Management</p></li><li><p>Leadership and Team Management</p></li><li><p>Communication and Coordination</p></li><li><p>Safety and Compliance Management</p></li></ul><p></p></section>
Position: Utilities Supervisor<br>Location: Factory – Saudi Arabia (Sudair) Job Type: Full-time Reporting to: Maintenance Manager<br>Job Summary The Maintenance Utilities Supervisor is responsible for ensuring the safe, reliable, and efficient operation of all factory utility systems, including compressed air, nitrogen generators, HVAC, electrical distribution, water systems, sewage systems, LPG systems, generators, and supporting infrastructure. The role is accountable for utility availability, preventive maintenance execution, contractor coordination, energy efficiency, statutory compliance, and continuous improvement initiatives to support uninterrupted factory operations.<br>Key Responsibilities<br>1. Utility Operations Management Ensure continuous operation of all utility systems supporting operations. Monitor utility performance and capacity utilization. Ensure adequate utility supply during normal and peak production periods. Coordinate planned shutdowns and utility-related interventions.<br>2. Preventive & Predictive Maintenance Develop and execute utility preventive maintenance plans. Ensure PM compliance and effectiveness. Monitor equipment condition and identify potential failures before breakdown. Improve reliability through predictive and condition-based maintenance practices.<br>3. Breakdown & Reliability Management Lead troubleshooting and recovery of utility breakdowns. Conduct root cause analysis (RCA) for recurring failures. Implement corrective and preventive actions (CAPA). Drive improvement of MTBF and reduction of MTTR.<br>4. Utility Systems Scope Manage maintenance and performance of:Air compressors and compressed air network Nitrogen Generators and Nitrogen Network HVAC systems and ventilation Water supply systems Sewage and drainage systems LPG systems Electrical distribution systems Generators and backup power systems Cooling systems and chillers Pumps, tanks, and associated infrastructure<br>5. Energy & Resource Management Monitor electricity, water, compressed air, and fuel consumption. Identify losses, leaks, and inefficiencies. Lead initiatives to reduce utility cost per ton produced. Support sustainability and energy-saving projects.<br>6. Team Leadership Supervise utility technicians and contractors. Assign daily and weekly maintenance activities. Ensure proper manpower utilization and shift coverage. Coach and develop technician capabilities.<br>7. Spare Parts & Inventory Management Define critical spare parts requirements. Review inventory levels and reorder points. Support spare parts optimization and standardization. Participate in annual spare parts budgeting.<br>8. Safety, Compliance & Risk Management Ensure compliance with safety regulations and company standards. Enforce LOTO, confined space, hot work, and permit-to-work requirements. Ensure statutory inspections and certifications are completed on time. Maintain emergency preparedness for utility failures.<br>9. Contractor & Project Management Supervise external contractors performing utility-related work. Review contractor performance and compliance. Support utility upgrades, expansions, and capital projects. Participate in commissioning and startup activities.<br>10. Performance Reporting & Governance Maintain accurate maintenance records in CMMS/EAM. Report utility KPIs and reliability metrics. Conduct weekly utility performance reviews. Support annual budgeting and strategic planning activities.<br>Required Qualifications Diploma or bachelor's degree in mechanical, engineering, electrical, engineering, Mechatronics or related field5+ years maintenance experience in industrial environments. Minimum of 2 years in a supervisory role. Experience with utility systems in FMCG, food, or manufacturing industries. <br>Required Skills & Competencies Technical Utility systems maintenance HVAC systems Air compressors and compressed air networks Electrical distribution systems Water and sewage systems Generator systems Preventive and predictive maintenance Root cause analysis CMMS / EAM systems Energy management
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Accor is a global leader in hospitality, committed to excellence, integrity, and strong governance across all its operations. We prioritize diversity, innovation, and ethical business practices, offering employees the opportunity to contribute to a transparent and well-controlled organization. At Accor, we support your growth and learning every day, ensuring that work brings purpose to your life. Join us to help strengthen governance and risk management across one of the world’s leading hospitality groups.</p><br><br>Job Description<br><br><p>As a <strong>Digital Manager</strong>, your primary mission is to drive the digital performance of our hotels across the assigned countries. You will lead the execution of digital and e-commerce strategies, optimize online distribution channels, ensure rate parity, and champion best practices established by the MEA APAC Digital & E-commerce Center of Excellence.</p><br><p>Working closely with cross-functional teams and key stakeholders, you will play a vital role in maximizing online revenue, enhancing the digital guest journey, and fostering a culture of digital excellence across the region. As a trusted advisor and advocate for digital innovation, you will help hotels unlock their full online potential and achieve sustainable commercial success. </p><br><ul><li>Develop and execute the annual digital strategy and budget across direct and indirect distribution channels.</li><li>Partner with Marketing, Sales, Revenue, PR, and F&B teams to align digital initiatives with the hotel's commercial objectives.</li><li>Create and implement quarterly and annual e-commerce and digital marketing plans.</li><li>Plan, execute, and optimize digital marketing campaigns across SEO/SEM, email marketing, social media, display advertising, metasearch, and influencer channels.</li><li>Monitor, analyze, and report on the performance of digital channels and campaigns, ensuring KPIs and ROI targets are achieved.</li><li>Manage the hotel's digital presence across websites, social media platforms, and online travel channels to maximize visibility and engagement.</li><li>Oversee CRM and email marketing activities for Rooms, F&B, and other hotel outlets in line with brand standards and corporate guidelines.</li><li>Work closely with the Revenue team to monitor rate parity and optimize distribution channel performance.</li><li>Manage the hotel's online reputation and respond to market feedback where appropriate.</li><li>Conduct regular competitor analysis to identify market trends, benchmark performance, and recommend growth opportunities.</li><li>Use data-driven insights to enhance the end-to-end customer journey and improve digital performance.</li><li>Drive adoption and visibility of the Accor App to increase guest engagement and direct bookings.</li><li>Collaborate with external agencies and technology partners to deliver digital initiatives effectively.</li><li>Stay informed of emerging digital trends and technologies, recommending innovative solutions that enhance business performance.</li></ul><br>Qualifications<br><br><ul><li>Bachelor's degree in Marketing, Digital Marketing, Business, Communications, or a related field.</li><li>Minimum 5 years' experience in digital marketing, e-commerce, or digital performance, preferably within the hospitality industry.</li><li>Preferably Saudi National.</li><li>Proven experience in driving digital growth, optimizing online performance, and delivering revenue-focused initiatives across multiple digital channels.</li><li>Strong team management and leadership skills, with the ability to motivate and collaborate effectively with diverse stakeholders.</li><li>Excellent communication, presentation, and stakeholder management skills.</li><li>Proficiency in social media management platforms, digital marketing tools, and data analytics solutions.</li><li>Strong analytical and problem-solving skills with the ability to leverage insights to improve performance and customer experience.</li><li>Results-oriented mindset with a strong focus on revenue growth, ROI, and continuous optimization.</li><li>Ability to work independently while collaborating effectively within cross-functional teams.</li><li>Flexibility and willingness to travel across the Middle East region as required.</li></ul><br>Additional Information<br><br><p><em>Our commitment to Diversity & Inclusion:</em><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>Why Join Us?</strong></p><br><ul><li>Be part of a global hospitality leader committed to innovation and excellence.</li><li>Drive impactful projects that shape customer experiences</li><li>Work in a dynamic, multicultural environment with opportunities for growth.</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Master Works is seeking a highly experienced Cloud Value Realization, Manager to join our team.<br> This strategic, customer-facing role is responsible for ensuring customers maximize the business value of their cloud investments by aligning cloud initiatives with their strategic objectives and delivering measurable business outcomes.<br> The ideal candidate combines expertise in cloud technologies, business consulting, financial analysis, customer success, and executive engagement.<br> As a trusted advisor, you will work closely with enterprise customers throughout their cloud transformation journey, driving adoption, optimizing cloud investments, and supporting long-term customer success.<br> Key ResponsibilitiesCustomer Value Strategy Develop and lead Value Realization Plans aligned with customers' business goals.<br> Define measurable business outcomes and success metrics for cloud initiatives.<br> Establish executive scorecards and KPIs to monitor value delivery.<br> Align cloud transformation initiatives with customers' digital transformation strategies.<br> Business Value Assessment Conduct executive workshops to identify business priorities and expected outcomes.<br> Develop business cases, ROI models, and value hypotheses for cloud projects.<br> Quantify financial, operational, and strategic benefits.<br> Identify opportunities to maximize customer value throughout the engagement lifecycle.<br> Benefits Realization Monitor the achievement of agreed business outcomes during implementation and managed services.<br> Measure cloud adoption, utilization, operational improvements, productivity gains, and cost optimization.<br> Identify value gaps and recommend corrective actions.<br> Lead Executive Business Reviews (EBRs) and Quarterly Business Reviews (QBRs).<br> Cloud Optimization Analyze cloud consumption and recommend optimization opportunities.<br> Support FinOps initiatives to improve cloud cost efficiency.<br> Drive cloud modernization, automation, AI enablement, and platform optimization initiatives.<br> Promote best practices for cloud governance and operational excellence.<br> Executive Engagement Build trusted relationships with executive stakeholders and business sponsors.<br> Present executive dashboards and value realization reports.<br> Communicate business outcomes, ROI, and strategic recommendations.<br> Support executive discussions around future transformation opportunities.<br> Cross-Functional Collaboration Partner with Sales, Account Management, Customer Success, Professional Services, Delivery, and Cloud Architecture teams.<br> Ensure customer commitments are translated into measurable business outcomes.<br> Support strategic account planning and business growth initiatives.<br> Mentor internal teams on value-based customer engagement methodologies.<br> Business Growth Identify opportunities for service expansion based on demonstrated customer value.<br> Support renewals, upsell, and cross-sell opportunities.<br> Contribute to strategic account planning and value-driven proposals.<br> Assist sales teams in executive presentations and customer engagements.<br> Required Qualifications Bachelor's degree in Business Administration, Information Technology, Computer Science, Engineering, Finance, or a related field.<br> 10+ years of experience in Cloud Services, Digital Transformation, Enterprise Consulting, Customer Success, Strategic Account Management, or Enterprise Architecture.<br> Proven experience working with enterprise customers and executive stakeholders.<br> Strong understanding of public cloud platforms, including Microsoft Azure, AWS, Google Cloud, IBM Cloud, and Oracle Cloud.<br> Experience with cloud migration, managed services, and professional services engagements.<br> Strong knowledge of cloud financial management (FinOps), ROI analysis, and business value frameworks.<br> Excellent communication, presentation, and stakeholder management skills.<br> Preferred Certifications Microsoft Azure Solutions Architect Expert AWS Solutions Architect – Professional Google Professional Cloud Architect FinOps Certified Practitioner PMP or PRINCE2 ITIL Foundation Prosci Change Management Microsoft Fabric, Power Platform, or AI certifications Key Competencies Strategic Thinking Executive Stakeholder Management Business Consulting Financial & ROI Analysis Customer Success Cloud Strategy FinOps & Cost Optimization Value Realization Digital Transformation Leadership & Cross-functional Collaboration Excellent Communication and Presentation Skills.<br> Job Location: HQ</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h3 >About Alfanar</h3>
<p >Alfanar is a Saudi company with an international presence, specializing in the manufacturing and trading of a wide range of low, medium, and high voltage electrical products. Its extensive portfolio also includes conventional and renewable energy solutions, oil and gas, water treatment, infrastructure, technical services, and digital solutions. The company's primary manufacturing operations are based in Medinet alfanar Alsinaiya, a 700,000 square-meter complex in Riyadh, equipped with modern facilities and staffed by skilled professionals. Alfanar attributes its success to a commitment to high-quality standards and the continuous development of its human capital, fostering a proactive work environment where employees are valued and empowered.</p> <h3 >The Sales Support Supervisor Role</h3>
<p >Alfanar is seeking a <strong >Sales Support Supervisor</strong> to join its team in Riyadh. This full-time position is central to establishing and maintaining robust sales support protocols, processes, and policies, ensuring alignment with marketing activities, and enhancing sales strategies through data analysis. The role involves managing CRM systems, coordinating gift distribution, and collaborating with various internal teams to support management decision-making.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Oversee the establishment and maintenance of sales support protocols, processes, policies, and procedures.</li>
<li >Design and implement a reward system, defining the scope of business impact.</li>
<li >Ensure sales support activities are aligned with the marketing team's objectives.</li>
<li >Manage the Customer Relationship Management (C4C) system effectively.</li>
<li >Develop and execute plans for the distribution of gifts.</li>
<li >Collaborate with research and customer service teams to enhance support functions.</li>
<li >Analyze deals, competitor activities, and individual customer data to inform sales strategies.</li>
<li >Work with GEO marketing supervisors to set annual plans for satellite images.</li>
<li >Manage approvals for the satellite images plan and budget.</li>
<li >Monitor market changes to provide data-driven support for management decision-making.</li>
<li >Conduct the study, development, publication, and reporting of surveys via the C4C platform.</li>
<li >Perform analysis and provide recommendations based on survey findings.</li>
<li >Continuously cross-reference market share data with sales outcomes and satellite data.</li>
</ul> <h3 >Leadership and Operational Accountabilities</h3>
<ul >
<li >Recruit, recognize, and cultivate high performers to develop a robust second line of management, while guiding or releasing low performers.</li>
<li >Ensure fair treatment of subordinates without discrimination, assessing performance based on planned results.</li>
<li >Take full responsibility for operations, anticipate problems, and implement proactive solutions.</li>
<li >Deliver required results in a timely manner, meeting quality and cost standards.</li>
<li >Make a tangible difference in the area of operation, exceeding business expectations.</li>
<li >Translate corporate goals into business plans, then plan, follow up, and execute these plans.</li>
<li >Monitor plan performance, initiate actions to strengthen results, and take corrective measures.</li>
<li >Provide periodic work progress reports and control budgets for optimum cost efficiency.</li>
<li >Develop the organizational structure based on current and future requirements.</li>
<li >Develop and coordinate well-defined written systems, policies, and procedures, seeking automation opportunities.</li>
<li >Be proficient in relevant IT solutions and promote the full utilization of automated systems.</li>
<li >Uphold quality as a prime competitive advantage, acting accordingly.</li>
<li >Adapt to new techniques, technologies, management structures, and business models.</li>
<li >Ensure a safe, secure, and legal work environment in adherence to standard regulations.</li>
</ul> <h3 >Required Qualifications and Experience</h3>
<ul >
<li >A minimum of <strong >5 to 10 years</strong> of relevant professional experience is required for this role.</li>
</ul> <h3 >Work Location</h3>
<p >This is a full-time position based in Riyadh, Riyadh.</p>
Purpose of the Role The Commercial Director is responsible for leading commercial operations in the KSA market, in full collaboration with the Line Manager.<br>They are responsible for leading a sales team of varying sizes, covering assigned franchises, across the KSA market, and are responsible for achieving key business results for the respective franchises, including consolidated IMS and TMS targets for those franchises, and also Commercial KPIs for respective franchise(s) within the KSA market (including achievement of Gross and Net Sales and management of expiries and expenses).<br>They are also responsible for identifying opportunities for growth and expansion for the products in the franchise, whilst observing at all times high standards of legal and ethical compliance including sanctions compliance in accordance with New Bridge Code of Conduct, Policies and SOPs.<br>They are the key point of contact in within the KSA market for New Bridge internally in respect of the management of distributor and government relations for the allocated franchises(s) in collaboration and consultation with the relevant franchise leadership team.<br>Required Competencies, Qualifications and Experience Graduate, with a Life Sciences Degree (e.g. Pharmacy, Medicine, etc.) Minimum of three years competent and consistent performance in a similar role in a Pharmaceutical/healthcare company High level of knowledge/previous experience of Rare Disease Previous experience leading high performing teams Knowledge of healthcare environment - Structures/ Functionality/ Processes/ Funding / Distribution Chain / Traditional and Non Traditional Customers<br>Responsibilities & Accountabilities Strategic Planning & Implementation:Responsible for development and implementation of the commercial strategy for allocated franchise(s) and planning for the KSA area, in close collaboration with the cluster and franchise Provide innovative strategies to maximize growth opportunities for the respective franchises within KSAEnsure achievement of key business results (Gross Sales and Net Sales) for the assigned franchises within KSA through the effective management and execution of account activities Develop Business / Customer / Account plans and implement for franchise(s) products for the KSA market Allocate resources according to business / account plans Conduct monthly performance review and progress of implementation of strategic plans vs monthly targets Implement measures to ensure that monthly targets are being achieved for each product Conduct timely and regular sharing of all product(s) and customer knowledge with the franchise leadership team Ensure close and proactive management of sales and marketing expenses within or below budget as agreed with the cluster and franchise, to ensure financial targets are met with an appropriate ROIDevelop constructive internal and cross functional relationships to facilitate team working; the exchange of information; customer knowledge and the development of business opportunities. Where applicable, establish strong and robust relationships with distributors and any other third parties appointed locally to support the business, and where necessary, elevate issues to the Line Manager in respect of complex matters Build and manage strategic customer allowances and develop long-term relationships to achieve key customer satisfaction goals that deliver both the objectives of the customer and New Bridge Establish and maintain relationships with KOLs, government agencies and official (where applicable) Participate in the negotiations and preparations of bids, tenders, awards and/or quotations for hospitals/key accounts in coordination with the Franchise Leadership Team The Commercial Director should be fully versed and expert in relation to current affairs, economy, developments and opportunities, etc within the KSA market. Ensure all activities are compliant with New Bridge’s Code of Business Conduct, and embody New Bridge Core Values and Leadership Expectations<br>Lead & Manage High Performing Sales Teams:Lead and motivate a team of Sales Managers and sales representative(s) to deliver the IMS and TMS targets for their respective products/franchises within the KSA market Conduct double visits on a regular basis with each sales representative Coach and mentor each team member around their specific role accountabilities particularly their selling skills, brand and customer knowledge Oversee and manage the process of formulary approval with the sales team and the enlisting process in the MOH and institutions, and approval for the social security reimbursement (where applicable) Provide regular feedback to the sales representative(s) to assist them to improve their sales performance Effective performance management of each team member to ensure that formal performance management process is initiated where performance is not at the required standard Regular review of OCE reporting results for each sales representative to ensure maximum productivity Alignment of own and teams’ personal objectives against business /account plans All resources are held accountable for and work closely together to achieve, the efficient delivery of clearly understood business results Develop a culture of performance, empowerment, accountability, customer focus, innovation and excellence in execution<br>Therapeutic Area Knowledge Level Demonstrate a high level of knowledge on the assigned therapeutic area for the allocated franchise(s) Ensure that all information regarding respective therapeutic area and related New Bridge product(s) is fully understood Regularly review clinical updates, materials and training manuals relating respective therapeutic area and related New Bridge product(s)<br>Other Supporting cross functional activities including Finance, BD, Regulatory Affairs, Medical Affairs, Supply Chain, etc. Work closely with regional franchise leadership team in implementing multi-source product sales and marketing strategies, and ensure that the team conducts product awareness activities e.g. products launches, etc. in line with budget and business needs Encourage the team to take actions to identify new opportunities for the respective products in within the KSA market
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong>Product Manager – Rare Disease</strong><br>International Operations</p><br>
<p>Riyadh, Saudi Arabia</p><br><p>Shape the future of rare disease care in Saudi Arabia. From Haemophilia to Rare Bleeding Disorders and Growth Disorders, you'll lead the marketing strategy that brings life-changing treatments to patients who have waited too long for options.</p><br> <p><strong>Your new role</strong><br>As Product Manager for our Rare Disease portfolio in KSA, you will own the local marketing strategy across Haemophilia, Rare Bleeding Disorders and Growth Disorders. You'll turn insight into action – shaping how we launch, communicate and grow in one of the region's most dynamic healthcare markets.</p><br>
<p>Day-to-day, your tasks will include:</p><br>
<ul>
<li>Developing, implementing and monitoring the annual and long-term brand strategy for products under your responsibility, including budget proposal and management to maximise return on investment.</li>
<li>Preparing the Saudi market for new indications and product launches, ensuring full organisational readiness for world-class introductions of strategic products.</li>
<li>Conducting local market research to identify trends, assess competitive positioning and adapt product strategy to local patient needs.</li>
<li>Communicating marketing plans and campaigns to the sales force, providing training, motivational support and timely feedback on field execution.</li>
<li>Identifying, developing and maintaining strong relationships with Key Opinion Leaders (KOLs), HCPs and patient associations, and representing Novo Nordisk at congresses and industry meetings.</li>
<li>Building strategic partnerships with cross-functional teams (Sales, Medical, MAPA, Regulatory, Finance, CE, P&O) and managing external agencies to ensure outstanding campaign execution.</li>
<li>Contributing to local portfolio strategy planning and ensuring full compliance with Novo Nordisk's safety and pharmacovigilance SOPs.</li>
</ul> <p><strong>Your new department</strong><br>As part of International Operations, you will join our largest operational unit. Covering 194 countries and 95% of the world's population, more than 18,000 of us work passionately to serve 35 million patients each day. With a promise to outperform the competition, we continue to be the growth driver for Novo Nordisk, and to improve health at scale across the globe.</p><br>
<p>You'll join the Rare Disease Business Unit in our Saudi Arabia affiliate – a close-knit, cross-functional team on a mission to expand access to treatment for patients living with Haemophilia, Rare Bleeding Disorders and Growth Disorders. Working closely with the KSA Management Team, regional and global colleagues, you'll help set the direction for how our rare disease portfolio grows and thrives in the Kingdom.</p><br> <p><strong>Your skills & qualifications</strong><br>We're looking for a commercially sharp, strategically minded marketer who thrives in a fast-paced, patient-focused environment. You'll bring with you:</p><br>
<ul>
<li>A university degree in Pharmacy, Life Sciences, Medicine or a related field; a postgraduate qualification in marketing or business is an advantage.</li>
<li>Solid product management or marketing experience in the pharmaceutical industry, ideally within specialty care, rare diseases or a comparable therapy area.</li>
<li>A strong track record of building brand strategies, launching products and delivering measurable commercial results.</li>
<li>Excellent stakeholder management skills, with proven ability to collaborate across Sales, Medical, Regulatory, Market Access and external partners including KOLs and agencies.</li>
<li>A competitive, solution-oriented mindset with strong multi-project management skills and the ability to turn insight into impactful field execution.</li>
<li>Fluency in English (written and spoken); Arabic is a strong advantage.</li>
<li>Saudi National.</li>
</ul> <p><strong>Working at Novo Nordisk</strong><br>Every day we seek the solutions that defeat serious chronic diseases. To do this, we approach our work with determination, constant curiosity and a commitment to finding better ways forward. For over 100 years, this dedication has driven us to build a company focused on lasting change for long-term health. One where diverse thinking, shared purpose and mutual respect come together to create extraordinary results. When you join us, you're not just starting a job – you're becoming part of a story that spans generations.</p><br> <p><strong>What we offer</strong><br>There is, of course, more on offer here than the uniqueness of our culture and the extraordinary results we produce. Being part of a global healthcare company means opportunities to learn and develop are all around us, while our benefits are designed with your career and life stage in mind.</p><br> <p><strong>Deadline</strong><br>23 July 2026. Applications are reviewed on an ongoing basis, so please apply as soon as possible.</p><br><p><span><span><span>We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.</span></span></span></p><br> <p><span><span><span>At Novo Nordisk, we're not chasing quick fixes – we're creating lasting change for long-term health. For over 100 years, we've been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and preventing diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today.</span></span></span></p><br>
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Bachelor's degree / higher diploma </div>
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<span>Transform Complaints into Loyalty.<br> Elevate Experiences Beyond Expectations.<br> At Ten Group, we deliver exceptional lifestyle, travel, and concierge experiences to some of the world’s most discerning members.<br> Our clients expect world-class service, especially when things don’t go to plan.<br> We are now looking for an experienced, emotionally intelligent, and commercially minded Member Success Manager to lead complaint excellence and member recovery across our Middle East & Africa region.<br> This is not a traditional customer service role.<br> This is an opportunity to shape how luxury service recovery is delivered at scale, influence operational excellence across teams, and build a culture where member feedback becomes a catalyst for innovation and loyalty.<br> Initially supporting a prestigious financial services client in Saudi Arabia, you will play a pivotal role in protecting and strengthening relationships with high-net-worth and ultra-high-net-worth members, while partnering closely with operational leaders, client stakeholders, and regional CX teams.<br> If you thrive in high-touch environments, know how to turn detractors into advocates, and can coach others to deliver extraordinary service under pressure, we would love to hear from you.<br> What You’ll Be Doing Lead Complaint Excellence Across MEA : You’ll oversee the management of complex complaints and escalations, ensuring members receive empathetic, commercially sound, and effective resolutions.<br> You’ll provide live support and guidance to Lifestyle Managers and Team Managers handling sensitive cases, while stepping in directly when needed for high-profile or critical situations.<br> Drive Continuous Improvement : This role is equally about prevention as it is about resolution.<br> You’ll identify trends, analyse root causes, and implement strategic improvements that reduce complaint volumes and severity across the business.<br> From coaching leaders to improving operational processes and influencing senior stakeholders, your work will directly shape the future member experience.<br> Coach & Elevate Service Standards : You’ll act as a trusted expert and mentor across the operation — helping teams build confidence in complaint handling, emotional intelligence, and recovery conversations.<br> Your ability to coach with empathy, credibility, and calm authority will be essential.<br> Partner with High-Profile Clients : You’ll work closely with client stakeholders, providing updates on escalations, resolution progress, reporting insights, and strategic recommendations to strengthen service delivery.<br> You’ll also help communicate powerful member advocacy stories and CX outcomes during business reviews.<br> What Makes This Role Exciting A rare opportunity to influence luxury member experience strategy across the Middle East Exposure to prestigious financial services and concierge partnerships The ability to shape service recovery frameworks and complaint prevention initiatives A highly collaborative, international environment where your ideas can genuinely influence change Future scope to expand across additional lifestyle and travel concierge programmes in the region At Ten, employees are at the heart of everything.<br> The company promotes a culture of recognition – through regular performance reviews and the annual Extra Mile Awards for outstanding achievements.<br> Employees are encouraged to incorporate their personal goals and interests into their careers and receive support on their development journey.<br> Rewards designed around you: A competitive salary depending on experience.<br> Paid time away from work .<br> Our employees enjoy a competitive paid time off package, including a paid day each year to volunteer time for a good cause that is important to them.<br> Paid Sabbaticals .<br> One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave.<br> Extra Rewards .<br> Lucrative Ten Loyalty Rewards program which includes a bonus and gift to say thank you for being part of Ten.<br> Remote Working Holidays - possibilities to Travel and Work anywhere in the world!<br> Employee Discounts.<br> Access to lots of great travel and entertainment discounts as our clients’ members would!<br> Be part of our global, dynamic, and inclusive Team , with diversity at its core.<br> Genuine career opportunities within a dynamic and international company.<br> About Us Ten Lifestyle Group is a global luxury concierge service and offers a unique opportunity to become part of a dynamic team in our travel department.<br> Our clients and employees are at the center of everything we do.<br> We support High-Net-Worth (HNW) and Ultra-High-Net-Worth (UHNW) clients in organizing their leisure and luxury travel.<br> Our goal at Ten is simple: We want to become the world’s most trusted service company.<br> We deliver our service through a combination of our unique, technology-enabled platform and the expertise of our highly qualified lifestyle managers.<br> Ten is growing rapidly and has ambitious plans to continue innovating and improving the lives of our members.<br> As a certified B Corp, Ten Lifestyle Group is part of a global community of companies committed to making a positive impact on society and the environment.<br> Our Commitment to Diversity: We promote diverse perspectives, cultures, and experiences.<br> Diversity is a core part of our company philosophy, and we are committed to an inclusive work environment.<br> All aspects of our collaboration – from hiring to promotion – are based on performance, competence, commitment, and business needs.<br> Ten works exclusively with a selected list of preferred recruitment agencies.<br> Please note that we are currently not accepting any additional agencies.<br> Ten Group is not responsible for fees related to unsolicited applications.<br> We’re Looking For Someone Who… Is professionally fluent in both spoken and written Arabic and English Currently resides in Riyadh (or willing to relocate to Riyadh) Has minimum of 3 years' experience within the travel industry, with strong hands-on experience using a Global Distribution System (GDS) such as Amadeus, Sabre, or Galileo to manage complex travel bookings Has extensive experience managing complex complaints for MEA or Saudi-based customers Knows how to de-escalate emotionally charged situations with professionalism and empathy Can influence, coach, and develop others in high-pressure environments Thinks strategically and analytically - not just operationally Understands the commercial impact of complaint management and member retention Is confident engaging with senior stakeholders and clients Brings calm leadership, emotional intelligence, and strong judgement Has experience driving projects, change initiatives, or operational improvements Eligibility Requirement This role is open to Saudi Nationals who are based in the Kingdom of Saudi Arabia , in accordance with local employment regulations and the Kingdom's Saudization programme.<br> The Kind of Person Who Will Thrive Here You are naturally curious and solutions-driven.<br> You see complaints as opportunities to rebuild trust and strengthen loyalty.<br> You remain calm under pressure and know how to bring confidence to others during difficult moments.<br> You’re collaborative rather than confrontational, and you know how to coach people in a way that inspires growth instead of fear.<br> Most importantly, you genuinely care about delivering exceptional experiences.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<b>Years of experience</b>
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<span>Sealy Mattress Middle East is a Saudi-based mattress and bedding manufacturer serving Saudi Arabia and the wider MENA region.<br> As a Sealy Inc.<br> licensee, the company plays an important role in delivering trusted sleep products to customers across the region, with operations that rely on strong coordination across production, storage, and distribution.<br> This role is a key part of ensuring products move efficiently through the supply chain and reach customers on time.<br> The Logistics Supervisor will support day-to-day operational excellence across warehousing, stock control, and dispatch activities, while working closely with internal teams and logistics partners to maintain smooth, reliable distribution performance.<br> Responsibilities Supervise daily logistics, warehousing, and dispatch operations for mattress products.<br> Coordinate inventory control to maintain accurate stock levels and timely replenishment.<br> Lead warehouse and logistics staff to ensure productivity, safety, and compliance.<br> Monitor inbound and outbound shipments to support on-time customer deliveries.<br> Prepare operational reports and improve processes across storage and distribution activities.<br> Private Health Insurance Training & Development Performance Bonus Bachelor's degree in any field.<br> 10+ years of experience in logistics, warehousing, or dispatch operations, including supervising warehouse operations.<br> Hands-on experience with inventory control, stock control procedures, and dispatch operations.<br> Experience managing inbound and outbound logistics and coordinating with warehouse staff, transport or delivery partners, production teams, or customers.<br> Familiarity with warehouse systems, inventory tracking tools, barcode scanning, and dispatch or shipping documentation tools.<br> Background in mattresses and bedding.<br> Experience with warehouse safety practices, FIFO or FEFO inventory rotation methods, and process improvement routines in warehouse or logistics operations.<br> Business-fluent English and Arabic.<br> Saudi or Indian nationality.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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2+ years </div>
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<p><b>Title:</b></p><br><br>Rotating supervisor<br><br><p><b>Rotating supervisor</b></p><br><br><p>CMAI09 - Maintenance Mechanic, Foreman</p><br><br><br><p>KBR is a company of innovators, thinkers, creators, explorers, volunteers, and dreamers and we all share one goal of improving the World and Beyond: responsibly, and safely. We attract a diverse workforce and the best minds in the world because our expertise thrives on creativity, resourcefulness, and collaboration.</p><br><br><br><p>KBR is looking for rotating supervisor who organize and supervise the daily maintenance activities in the assigned area based upon schedule. Ensure all the activities are carried out safely, effectively and within the time frame.</p><br><br><br><p><b>Responsibilities:</b></p><br><br><ul><li>Allocate maintenance activities to various Technicians and assemble the team.</li><li>Supervise all ongoing jobs and update the progress to Foreman.</li><li>Organize manpower resources, equipment’s and materials availability.</li><li>Arrange necessary work permits before starting of work.</li><li>Provide technical advice to Technicians to use proper tools and equipment’s.</li><li>Co-ordinate with Operations, Maintenance Planning and Technical departments to execute and complete the job.</li><li>Ensure that SAP data input, history and actual hours are maintained.</li><li>Attend daily and weekly maintenance progress meetings.</li><li>Maintain strict compliance with SATORP standards and guidelines.</li><li>Conduct Toolbox talk before commencing work.</li><li>Ensure the compliance of safe work practices, hazardous work regulations and PPE usage according to SATORP standards.</li><li>Encourage reporting of Near miss, unsafe conditions and acts.</li><li>Participates in Safety audits.</li><li>Participates in Safety audits.</li><li>Attend the Safety and Technical training as scheduled.</li></ul><br><p><b>Qualifications:</b></p><br><br><ul><li>Minimum 10 years’ experience in Oil & Gas maintenance – High School.</li><li>Minimum 8 years’ experience in Oil & Gas maintenance – Diploma</li><li>Strong technical understanding of maintenance management of Oil & Gas Facilities</li><li>Well organized and proactive with excellent communication skills</li><li>Proven leadership skills with large organizations</li><li>Maturity of judgment under pressure and ability to resolve problems</li><li>An ability to achieve business results working in a multi-cultural environment</li></ul><br><p><b>Belong. Connect. Grow. with KBR!</b></p><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<b>Years of experience</b>
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No experience required </div>
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Electrical & Instrumentation Supervisor<br>About Renco S.p. A.<br>Renco S.p. A. is a leading international engineering and construction firm with over 40 years of experience delivering complex EPC, infrastructure, industrial, and energy projects across the Middle East, Africa, Europe, and Asia. We provide innovative and sustainable engineering solutions by combining technical excellence, collaboration, and advanced technologies. At Renco, we foster a diverse and inclusive workplace where talented professionals are empowered to grow and contribute to projects that make a lasting impact. Join us and help us "Live the Planet Better."<br>WORK PURPOSEWe are seeking an experienced Electrical & Instrumentation Supervisor to oversee field construction, installation, testing, and commissioning activities for industrial projects in Saudi Arabia. The successful candidate will supervise Electrical & Instrumentation works, ensuring all activities are executed safely, efficiently, and in compliance with project specifications, client requirements, quality standards, and project schedules. The role requires strong leadership, coordination with multidisciplinary teams, and hands-on experience in brownfield industrial environments.<br>DUTIES & RESPONSABILITIESSupervise Electrical & Instrumentation construction activities on site. Coordinate daily work execution with construction, engineering, QA/QC, HSE, commissioning, and client representatives. Review engineering drawings, IFC drawings, specifications, method statements, and work procedures before execution. Ensure all Electrical & Instrumentation installations comply with project specifications, Saudi standards, and client requirements. Supervise installation of:LV & MV systems Cable trays and ladders Power and control cabling Instrument cable installation Junction boxes Field instruments Marshalling cabinets Control panels Earthing and lightning protection systems Lighting systems Electrical equipment Coordinate testing, pre-commissioning, loop checking, energization, and commissioning activities. Ensure work is completed according to project schedules and approved quality standards. Monitor contractor productivity and workforce allocation. Coordinate material availability with procurement and warehouse teams. Participate in daily coordination and planning meetings. Ensure strict compliance with HSE regulations and permit-to-work requirements. Support shutdown, tie-in, and brownfield activities where applicable. Prepare daily progress reports and maintain accurate construction documentation. Coordinate punch list clearance and mechanical completion activities. Support project handover and final documentation.<br>REQUIRED COMPETENCESStrong leadership and team supervision skills. Excellent planning and organizational abilities. Industrial construction experience. Brownfield and shutdown project experience. Strong understanding of Electrical & Instrumentation installation practices. Knowledge of QA/QC requirements and inspection procedures. Familiarity with Saudi Aramco, SABIC, SEC, SASREF, SATORP, or similar industrial standards. Ability to read and interpret electrical and instrumentation drawings. Excellent communication and stakeholder coordination skills. Strong problem-solving and decision-making abilities. Commitment to safety, quality, and operational excellence.<br>QUALIFICATIONSBachelor's Degree in Electrical Engineering or equivalent. Minimum 12–15 years of Electrical & Instrumentation construction experience. Proven experience on:Oil & Gas Projects Petrochemical Plants Refineries Power Plants Heavy Industrial EPC Projects Previous experience with Saudi Aramco, SASREF, SABIC, SEC, Petro Rabigh, SATORP, Ma'aden, or similar clients is highly preferred. Experience supervising multicultural construction teams. Knowledge of testing and commissioning activities is an advantage. Proficiency in Microsoft Office. Knowledge of Primavera P6 and Auto CAD is considered an advantage. Excellent written and spoken English.<br>LOCATION???? Jubail Industrial City, Kingdom of Saudi Arabia<br>Why Join Renco? Work with one of the world's leading EPC contractors. Opportunity to contribute to major industrial and energy projects. Collaborative international working environment. Professional development and career growth opportunities. Competitive compensation package. If you are a motivated Electrical & Instrumentation professional with a passion for delivering high-quality industrial projects, we encourage you to apply and become part of the Renco team.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About the Role We are looking for a proactive and results-driven 3PL Account Supervisor to join our Last Mile Operations team. In this role, you will manage relationships with third-party logistics (3PL) partners, ensure sufficient rider capacity, oversee onboarding activities, and support operational excellence. You will work closely with internal stakeholders and external suppliers to ensure smooth day-to-day operations and achieve service level targets.</p><p>Key Responsibilities</p><ul><li>Manage a portfolio of assigned 3PL suppliers and serve as their primary point of contact.</li><li>Build and maintain strong supplier relationships to support operational performance and compliance.</li><li>Monitor rider headcount and ensure suppliers meet forecasted capacity requirements.</li><li>Drive supplier fulfillment to achieve daily and weekly operational targets.</li><li>Coordinate the onboarding and activation of new 3PL riders, including document verification and system setup.</li><li>Deliver or coordinate rider training on company standards, app usage, SLAs, safety, and hygiene.</li><li>Resolve supplier-related issues, including payment inquiries, inactive riders, system issues, and documentation gaps.</li><li>Collaborate with Finance, Operations, and other internal teams to ensure timely issue resolution.</li><li>Track supplier performance, onboarding progress, and rider headcount.</li><li>Prepare regular reports and ensure compliance with company policies, SOPs, and operational standards.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent required; Diploma or Bachelor's degree in Logistics, Supply Chain, Business Administration, or a related field is preferred.</li><li>Previous experience in logistics, last-mile delivery, or 3PL operations.</li><li>Experience managing supplier or vendor relationships is an advantage.</li><li>Strong communication, negotiation, and interpersonal skills.</li><li>Excellent problem-solving and organizational abilities.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Proficiency in Microsoft Office, particularly Excel.</li><li>Familiarity with logistics or fleet management systems is a plus.</li><li>Good command of English; Arabic is an advantage.</li></ul><p></p></section>
Role Summary<br>The Travel Consultant Lead/Supervisor is a role combining hands-on corporate travel booking role with operational and people supervision responsibilities. This position is responsible for delivering high-level travel services to key clients while ensuring smooth day-to-day operations of the support team, service quality, SLA adherence, and escalation management.<br>This role acts as the first line of operational leadership on the floor and a second-level escalation point for complex service or supplier-related cases.<br>Key Responsibilities<br>1. Travel Consulting & Client Service<br>Provide end-to-end corporate travel services for assigned clients, including flights, hotels, rail, car rentals, and ancillary services. Manage complex, multi-leg itineraries and VIP bookings. Ensure full compliance with client travel policies and internal SLAs. Advise clients on best routing, fares, booking classes, exchanges, and alternatives. Handle ticketing, reissues, cancellations, refunds, and schedule changes. Coordinate with airlines, hotels, and suppliers to resolve disruptions and urgent travel issues. Act as a main point of contact for escalated client queries when required.<br>2. Operational Supervision & Floor Management<br>Oversee daily operations of the travel support team. Ensure timely self-assignment of incoming cases by the team;Monitor and control queues across systems and channels Act as first point of contact for day-to-day operational questions from the team. Maintain clear communication channels between Support, Sales, and Account Management teams to ensure smooth coordination and client satisfaction.<br>3. Escalation & Case Management<br>Take ownership of second-level escalations related to service delivery, SLA breaches, or supplier issues and ensure timely resolution of escalated cases. Take ownership of critical or sensitive queries when escalation is required.<br>4. Discipline & Attendance Control<br>Monitor team attendance, punctuality, and adherence to working schedules via operational systems. Control login/logoff times and break schedules to ensure operational coverage. Ensure continuity of operations with minimal disruptions.<br>4. Quality, Knowledge & Continuous Improvement<br>Support onboarding and on-the-job guidance of junior consultants. Share best practices, updates on travel regulations, and system changes with the team. Identify process gaps and suggest operational improvements. Maintain high service quality standards across all handled and supervised cases.<br>Requirements<br>5-7 years of experience as a corporate travel consultant in a TMC or business travel environment Strong hands-on experience with GDS systems (Sabre preferred; Amadeus/Galileo acceptable) Native Arabic speaker with high English proficiency Proven experience handling complex itineraries and corporate clients From 2 years’ experience as a team leader, supervisor, or acting senior role Strong decision-making and problem-solving skills High attention to detail and ability to work under pressure<br>What We Offer<br>Competitive compensation with supervisory role uplift Clear career growth path into operations or support management roles Dynamic, international working environment Opportunity to influence operational processes and service quality Be part of a fast-growing travel tech company with global ambitions
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<p><b>About Accenture</b></p><br><br><br><p>Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation led company with 800,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology, in particular in AI and Gen AI, with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com. </p><br><br><br><p><b>Accenture Strategy & Consulting</b></p><br><br><br><p>In today’s world, business leaders want to rapidly and confidently reinvent to increase resilience, mitigate risk, and grow with sustainable value. That’s where Accenture Strategy & Consulting comes in. We bring together strategic visionaries, industry experts, practitioners from across every enterprise function, business intelligence professionals, change specialists, data and AI authorities, Gen AI and Agentic architects, and many other specialized skills to co-create each client’s unique path to reinvention. You will be a trusted partner to business leaders, working with a diverse team of experts to deliver successful tech-enabled transformation and new kinds of value for your clients. </p><br><br><br><p><b>As a Manager within CFO and Enterprise Value, you will be:</b></p><br><br><ul><li><p>Supporting our clients to achieve their strategic and operational goals, by introducing efficient ways of working and enhancing processes and refining operating models.</p><br><br></li><li><p>Employing your judgment to address complex and ambiguous client business challenges applying rigorous quantitative and qualitative analysis techniques (business case); making decisions with little management oversight</p><br><br></li><li><p>Facilitating design thinking workshops, showcasing agile design to the client, co-developing and securing design decisions and innovative solutions in an agile manner</p><br><br></li><li><p>Cultivating strong relationship with clients during engagements, ensuring business requirements and expectations are met and/or exceeded</p><br><br></li><li><p>Contributing to business development activities including identifying opportunities, developing and presenting proposals</p><br><br></li><li><p>Supporting development of CFO&EV practice/ community capabilities, such as developing offerings, assets, and relevant thought leadership, and engaging with the wider CFO&EV and other teams across Accenture</p><br><br></li><li><p>Leading and inspiring high-performing multidisciplinary teams, by setting an example, actively mentoring team members and contributing to performance management</p><br><br></li><li><p>Continuously learning new skills and enhancing your skill set to be able to contribute the growth of CFO&EV as well as wider Accenture organization</p><br><br></li></ul><br><p>#LI-EU</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<b>Years of experience</b>
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Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
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<p><b>About Accenture</b></p><br><br><br><p>Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation led company with 800,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology, in particular in AI and Gen AI, with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com. </p><br><br><br><p><b>Accenture Strategy & Consulting</b></p><br><br><br><p>In today’s world, business leaders want to rapidly and confidently reinvent to increase resilience, mitigate risk, and grow with sustainable value. That’s where Accenture Strategy & Consulting comes in. We bring together strategic visionaries, industry experts, practitioners from across every enterprise function, business intelligence professionals, change specialists, data and AI authorities, Gen AI and Agentic architects, and many other specialized skills to co-create each client’s unique path to reinvention. You will be a trusted partner to business leaders, working with a diverse team of experts to deliver successful tech-enabled transformation and new kinds of value for your clients. </p><br><br><br><p><b>As a Manager within CFO and Enterprise Value, you will be:</b></p><br><br><ul><li><p>Supporting our clients to achieve their strategic and operational goals, by introducing efficient ways of working and enhancing processes and refining operating models.</p><br><br></li><li><p>Employing your judgment to address complex and ambiguous client business challenges applying rigorous quantitative and qualitative analysis techniques (business case); making decisions with little management oversight</p><br><br></li><li><p>Facilitating design thinking workshops, showcasing agile design to the client, co-developing and securing design decisions and innovative solutions in an agile manner</p><br><br></li><li><p>Cultivating strong relationship with clients during engagements, ensuring business requirements and expectations are met and/or exceeded</p><br><br></li><li><p>Contributing to business development activities including identifying opportunities, developing and presenting proposals</p><br><br></li><li><p>Supporting development of CFO&EV practice/ community capabilities, such as developing offerings, assets, and relevant thought leadership, and engaging with the wider CFO&EV and other teams across Accenture</p><br><br></li><li><p>Leading and inspiring high-performing multidisciplinary teams, by setting an example, actively mentoring team members and contributing to performance management</p><br><br></li><li><p>Continuously learning new skills and enhancing your skill set to be able to contribute the growth of CFO&EV as well as wider Accenture organization</p><br><br></li></ul><br><p>#LI-EU</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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